Server device, elevator control system, and content display method

Abstract

To improve customer attraction by commercial facilities by adding functions other than call registration using call registration information obtained from mobile devices. [Solution] The server device of the embodiment includes: a content storage unit that stores content information for each property indicating a building that is the user's destination, including the floor of the property, floor information indicating tenant information located on the floor, and content related to the floor information; a mobile terminal call processing unit that receives call registration information from a mobile terminal owned by the user requesting the movement of the elevator car, including the name of the property that is the user's destination and the destination floor which is the floor to which the user will move using the elevator, and transmits the received call registration information to an elevator control device installed in the property that controls the elevator; a content selection unit that selects content information from the content storage unit based on the call registration information; and a content transmission unit that transmits the content information selected by the content selection unit to the mobile terminal.

Description

Technical Field

[0001] Embodiments of the present invention relate to a server device, an elevator control system, and a content display method.

Background Art

[0002] When network connection of an elevator is realized, a technique of transmitting information such as content to a terminal such as a passenger's smartphone (hereinafter referred to as a mobile terminal) via a server device or the like has been conventionally known.

[0003] For example, Patent Document 1 discloses a technique of transmitting content to a passenger's mobile terminal when the passenger gets off the elevator using a reception device on each floor, and Patent Document 2 discloses a technique of using "mobile terminal call" that enables call registration from a mobile terminal to an elevator control panel, and displaying an elevator congestion prediction on the mobile terminal at the time of mobile terminal call registration.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Patent Document 2

Summary of the Invention

Problems to be Solved by the Invention

[0005] However, Patent Document 1 has a problem that reception devices need to be installed on each floor, and Patent Document 2 has a problem that only determined content can be displayed on the mobile terminal.​​​​​​​To solve the above-mentioned problems and achieve the objective, the present invention includes: a content storage unit that stores content information for each property that indicates a building that is the destination of the user on a server device, including the floor of the property, floor content indicating tenant information located on the floor, and content content related to the floor content; a mobile terminal call processing unit that receives call registration information from a mobile terminal held by the user that requests the movement of the elevator car, including the name of the property that is the user's destination and the destination floor which is the floor to which the user will move using the elevator, and transmits the received call registration information to an elevator control device installed in the property that controls the elevator; a content selection unit that selects content information from the content storage unit based on the call registration information, and a content transmission unit that transmits the content information selected by the content selection unit to the mobile terminal. [Brief explanation of the drawing]

[0007] [Figure 1] Figure 1 shows an example of the configuration of an elevator control system according to the first embodiment. [Figure 2] Figure 2 shows an example of a system configuration diagram and a block diagram of a server device according to the first embodiment. [Figure 3] Figure 3 shows an example of content information stored in the content storage unit according to the first embodiment. [Figure 4] Figure 4 is a block diagram showing an example of the configuration of a mobile terminal according to the first embodiment. [Figure 5] Figure 5 shows an example of a call registration screen according to the first embodiment. [Figure 6] Figure 6 shows an example of the content displayed on a mobile device as a result of processing according to the first embodiment. [Figure 7] Figure 7 is a sequence diagram showing an example of the processing flow for content display via elevator mobile terminal call according to the first embodiment. [Figure 8] Figure 8 shows an example of a system configuration diagram and a block diagram of a server device according to the second embodiment. [Figure 9] Figure 9 shows an example of a call registration history according to the second embodiment. [Figure 10] Figure 10 is a diagram showing an example of content to be displayed on a mobile terminal according to the second embodiment. [Figure 11] Figure 11 is a sequence diagram showing an example of the processing flow for content display via elevator mobile terminal call according to the second embodiment. [Figure 12] Figure 12 is a flowchart showing an example of the flow of the related content selection process in the second embodiment. [Figure 13] Figure 13 shows an example of a system configuration diagram and a block diagram of a server device according to the third embodiment. [Figure 14] Figure 14 shows an example of information stored in the content information according to the third embodiment. [Figure 15] Figure 15 illustrates an example of content display when processing is performed in a case where there are multiple floor contents on a floor of a property according to the first embodiment. [Figure 16] Figure 16 illustrates an example of a call registration history according to the third embodiment. [Figure 17] Figure 17 is a diagram showing an example of the content displayed on a mobile device as a result of processing according to the third embodiment. [Figure 18] Figure 18 is a sequence diagram showing the processing flow of content display via elevator mobile terminal call according to the third embodiment. [Figure 19] Figure 19 is a flowchart showing an example of the flow of the transmission content discrimination process in the third embodiment. [Figure 20] Figure 20 shows an example of a system configuration diagram and a block diagram of a server device according to the fourth embodiment. [Figure 21] Figure 21 is a diagram showing an example of what happens when the content information stored in the content storage unit according to the fourth embodiment is changed. [Figure 22]FIG. 22 shows an example of the call registration history stored in the call registration history according to the fourth embodiment. [Figure 23] FIG. 23 is a diagram showing an example of the content displayed on the mobile terminal as a result of the process according to the fourth embodiment. [Figure 24] FIG. 24 is a sequence diagram showing an example of the flow of the content display process by the elevator mobile terminal call according to the fourth embodiment. [Figure 25] FIG. 25 is a flowchart showing an example of the flow of the caution content transmission determination process in the fourth embodiment.

MODE FOR CARRYING OUT THE INVENTION

[0008] Hereinafter, embodiments will be described with reference to the drawings.

[0009] (First Embodiment) FIG. 1 is a diagram showing an example of the configuration of an elevator control system according to the first embodiment. In the figure, 10a and 10b indicate buildings such as office buildings (hereinafter referred to as properties) where this elevator system is introduced. In each of the properties 10a and 10b, elevator control devices 20a and 20b are installed. The elevator control devices 20a and 20b control the elevators. In the example of FIG. 1, only two properties 10a and 10b are shown for convenience, but in reality, there are a large number of properties, and the elevator control devices 20a and 20b provided for each of these properties are connected via a communication network 1 described later so that they can perform data communication with each other to the server device 30. The server device 30 is a computer that comprehensively manages the elevators of each property.

[0010] The elevator control device 20a controls the operation of the elevator cars 11-1a to 11-3a installed in the building 10a. The elevator cars 11-1a to 11-3a are supported so as to be able to move up and down on a pair of guide rails installed in the hoistway, and move between floors in response to landing calls and car calls. A "landing call" is a call signal registered at the landing of each floor, and includes information on the registered floor and destination direction. A "car call" is a call signal registered inside the car, and includes information on the destination floor.

[0011] In the elevator control system 1000, as described later, each user 2 can register a landing call using their own portable terminal 3. Therefore, operation of the landing call buttons (not shown) installed at landings 12a and 12b on each floor is unnecessary. For convenience, in the following explanation, landing calls registered using the portable terminal 3 will be referred to as "portable terminal calls."

[0012] The elevator control device 20b controls the operation of the elevator car 11b installed in the building 10b. The elevator car 11b is supported so as to be able to move up and down on a pair of guide rails installed in the hoistway, and moves between floors in response to landing calls and car calls.

[0013] The elevator control devices 20a and 20b are connected to the server device 30 via the communication network 1. The server device 30 has the function of performing processing related to mobile terminal calls in cooperation with the elevator control devices 20a and 20b.

[0014] The mobile terminal 3 used for calling mobile terminals is a typical mobile phone or smartphone. Mobile terminal 3 has pre-installed application software for registering mobile terminal calls. This application software was developed by an elevator-related company and can be freely downloaded from a website that depends on the operating system (OS) of mobile terminal 3. Users register their mobile terminal calls via a server device 30 on the internet by performing the required operations on the call registration screen of this application software (see Figure 5).

[0015] Figure 2 shows an example of a system configuration diagram and a block diagram of a server device according to the first embodiment. The elevator control system 1000 mainly comprises a mobile terminal 3, a server device 30, and an elevator control device 20a. Mobile device 3 has an application for mobile device call registration installed, and each user 2 uses mobile device 3 to register their mobile device call.

[0016] As shown in Figure 2, the server device 30 mainly comprises a mobile terminal call processing unit 21, a content management unit 22, and a content storage unit 23.

[0017] When mobile terminal 3 registers a call, the call registration information is transmitted to server device 30. The transmitted call registration information includes user identification information to identify user 2 of mobile terminal 3, the name of the property to which user 2 is going, and the destination floor to which user 2 will travel using the elevator.

[0018] The server device 30 receives call registration information transmitted from the mobile terminal 3 and sends it to the mobile terminal call processing unit 21 and the content management unit 22.

[0019] The mobile terminal call processing unit 21 receives call registration information requesting the movement of elevator cars 11-1a to 11-3a, which was entered during mobile terminal call registration, and transmits the received call registration information to the elevator control device 20a.

[0020] The content management unit 22 transmits content corresponding to each user 2 based on the property name and destination floor information of the received call registration information.

[0021] The content storage unit 23 is a storage medium such as an HDD (Hard Disk Drive) or SSD (Solid State Drive). The content storage unit 23 stores content information 231a to 231c for each property. Here, content information 231a to 231c is data that includes the floor of the property, the floor contents located on that floor, and content related to the floor contents. The property is the building that User 2 will be heading to. Floor information refers to information about the tenants located on a particular floor. Content information refers to information about the floor's contents, including information about the services provided by the tenants on that floor.

[0022] The content information 231a to 231c stored in the content storage unit 23 will now be described. Figure 3 shows an example of content information stored in the content storage unit according to the first embodiment. As shown in Figure 3, content information 231 stores information about the floor contents displayed on each floor of the property, as well as information about the content related to those floor contents.

[0023] Returning to Figure 2, the content selection unit 24 selects content corresponding to the property name transmitted this time from the content information 231a to 231c of each property stored in the content storage unit 23, and selects the content information 231 of the destination floor registered for the mobile terminal call from the content information 231 as shown in Figure 3.

[0024] The content transmission unit 25 transmits the content information 231 selected by the content selection unit 24 as described above to the mobile terminal 3 corresponding to the username in the received call registration information.

[0025] Next, we will explain the details of mobile device 3. Figure 4 is a block diagram showing an example of the configuration of a mobile terminal according to the first embodiment. The mobile terminal 3 is equipped with an input unit 31, a display unit 32, a control unit 33, a storage unit 34, a communication unit 35, and the like.

[0026] The input unit 31 consists of various keys and buttons, and is used for data input and instructions. The display unit 32 is, for example, an LCD, and displays the data. Alternatively, the input unit 31 may be configured to use, for example, a transparent touch panel, and data input and instructions may be performed on the screen of the display unit 32.

[0027] The control unit 33 consists of a CPU and performs various functions by starting a predetermined program. In this embodiment, the control unit 33 performs the processing of the call registration unit 36 ​​when the application software for registering mobile terminal calls, which is pre-installed on the mobile terminal 3, is started.

[0028] The call registration unit 36 ​​performs processing to register the user's call registration information. Specifically, upon the user's predetermined operation, the call registration unit 36 ​​displays a call registration screen 41 (see Figure 5) on the display unit 32 and transmits call registration information to the server device 30 that requests movement of elevator cars 11-1a to 11-3a, including user identification information to identify user 2, the name of the property to which the user is going, and the destination floor to which user 2 will move using the elevator.

[0029] The storage unit 34 is a storage medium such as an HDD or SSD. The storage unit 34 stores various programs necessary for processing by the control unit 33, as well as various applications including application software.

[0030] The communication unit 35 performs communication processing between the mobile terminal 3 and the server device 30, not only transmitting call registration information from the mobile terminal 3 to the server device 30, but also receiving content information 231 transmitted from the server device 30. The display unit 32 then displays the received content information 231.

[0031] The call registration unit 36 ​​performs processing to register the user's call registration information. Specifically, the call registration unit 36 ​​displays the call registration screen 41 (see Figure 5) on the display unit 32 based on a predetermined operation by the user, and transmits the call registration information to the server device 30.

[0032] The call registration information includes user identification information, property name, and destination floor, and is information requesting movement in elevator cars 11-1a to 11-3a. User identification information is information used to identify user 2. Property name is the name of the property to which the user is going. Destination floor is the floor to which user 2 will travel using the elevator.

[0033] Figure 5 shows an example of a call registration screen according to the first embodiment. The call registration screen 41 displayed on the display unit 32 of the mobile terminal 3 is displayed after the application software is launched, by performing a predetermined operation such as tapping the "Call Registration" menu on the main screen (not shown).

[0034] The call registration screen 41 includes a property selection button 42, a boarding floor input form 43, a destination floor input form 44, a destination direction button 45, and a send button 46.

[0035] The property selection button 42 is used to select the property where user 2 is located. When the property selection button 42 is tapped, a list of properties where this elevator system is available is displayed, and the user can select any property from that list. In the example in Figure 5, "Building A" is selected.

[0036] The boarding floor input form 43 is an input form for user 2 to input their boarding floor. When the boarding floor input form 43 is tapped, a keypad (not shown) appears on the screen. User 2 can input their boarding floor by operating this keypad. In the example in Figure 5, "2nd floor" is entered. Note that the method for inputting user 2's boarding floor is not limited to the keypad method as shown in Figure 5. For example, when any property is selected using the property selection button 42, a list of floors for that property may be displayed, and user 2 may select a boarding floor from that list.

[0037] The destination direction button 45 is used to select either an upward or downward direction as the destination for user 2. Figure 5 shows the case where upward is selected. Alternatively, instead of selecting the destination direction for user 2 using the destination direction button 45, the system could be configured so that user 2's destination floor is directly entered into the destination floor input form 44. In this case, the entered destination floor is treated as the car call. Therefore, when user 2 boards one of the cars 11-1a to 11-3a, it is no longer necessary to register the destination floor by operating the in-car control panel.

[0038] The send button 46 is used to confirm the information entered on the call registration screen 41 (property, boarding floor, destination direction or destination floor) and send it to the server device 30. When the send button 46 is tapped, this information is sent to the server device 30 in a predetermined format as the call information of user 2.

[0039] Next, we will explain the content displayed on the mobile terminal 3 as a result of the processing according to the first embodiment. Figure 6 shows an example of the content displayed on a mobile device as a result of processing according to the first embodiment. As explained in Figure 3, the content transmission unit 25 transmits the content information 231 selected by the content selection unit 24 to the mobile terminal 3 corresponding to the username in the received call registration information. In Figure 3, since the destination floor registered for the mobile device call was the 4th floor, content information 231 related to "men's clothing" is sent. The mobile terminal 3 receives content information 231 transmitted from the server device 30, and the display unit 32 displays content 60 as shown in Figure 6.

[0040] Next, the content display process via elevator mobile terminal call according to the embodiment configured as described above will be explained. Figure 7 is a sequence diagram showing the processing flow of content display via elevator mobile terminal call according to the first embodiment.

[0041] First, user 2 uses the mobile terminal 3 to input information such as the property name, boarding floor, and destination floor using the installed mobile terminal call registration application software, and sends the call registration information to the server device 30 (S601). Then, the server device 30 sends the destination floor information from the received call registration information to the elevator control device 20a (S602).

[0042] When the elevator control device 20a receives information about the destination floor, it assigns elevator cars 11-1a to 11-3a through group control or the like (S603).

[0043] Furthermore, the content selection unit 24 of the server device 30 selects content information 231 of the property name and destination floor that was registered for the mobile terminal call from the content storage unit 23 based on the call registration information from the mobile terminal 3 (S604).

[0044] The content transmission unit 25 transmits the content information 231 selected by the content selection unit 24 to the mobile terminal 3 of user 2 who has registered to call the mobile terminal (S605).

[0045] The communication unit 35 of the mobile terminal 3 receives content information 231 transmitted from the server device 30, and the control unit 33 displays the content of the received content information 231 on the display unit 32 (S606).

[0046] (Overview) Conventional technologies had problems such as requiring equipment to identify the mobile device on which content should be displayed, and being limited to displaying only predetermined content.

[0047] In contrast, the elevator control system 1000 according to this embodiment includes: a content storage unit 23 that stores content information 231 for each property indicating the building that is the user's destination, including the floor of the property, floor information indicating tenant information located on the floor, and content related to the floor information; a mobile terminal call processing unit 21 that receives call registration information from a mobile terminal 3 held by the user, including user identification information for identifying the user of the mobile terminal 3, the name of the property that is the user's destination, and the destination floor which is the floor to which the user will move using the elevator, requesting the movement of the elevator cars 11-1a to 11-3a, and transmits the received call registration information to elevator control devices 20a and 20b installed in the property and performing the control of the elevator; a content selection unit 24 that selects content information 231 from the content storage unit 23 based on the call registration information; and a content transmission unit 25 that transmits the content information 231 selected by the content selection unit 24 to the mobile terminal 3. The mobile terminal 3 displays the content of the content information 231 received from the server device 30.

[0048] Specifically, in the elevator control system 1000 according to this embodiment, the server device 30 selects content to be sent to the mobile terminal 3 of user 2, based on the property name and destination floor information which are the information registered by user 2 for mobile terminal calls, and sends the selected content to the mobile terminal 3. As a result, since mobile terminal calls are registered using each user 2's mobile terminal 3, it is possible to know "who registered a mobile terminal call for which floor," and by utilizing this feature of mobile terminal calls and the fact that they go through the server device 30, the content of the content information 231 corresponding to the registered floor can be individually displayed on each user 2's mobile terminal 3.

[0049] Furthermore, in the elevator control system 1000 according to this embodiment, call registration information is registered using application software for mobile terminal call registration installed on the mobile terminal 3 and transmitted to the server device 30. Therefore, content can be individually transmitted according to the call registration information of user 2 without using equipment that specifies content display on each floor.

[0050] (Second embodiment) In the first embodiment, a configuration was described in which the content of content information 231 is individually displayed on each user's mobile terminal 3 based on information registered by the user for mobile terminal calls. In the second embodiment, the content is selected and transmitted to the user not only based on the current call registration information but also based on past call registration history information of the mobile terminal calls. Note that parts that are the same as in the first embodiment described above are denoted by the same reference numerals and detailed explanations are omitted. In the following description, the parts that differ from the first embodiment will be mainly described.

[0051] The overall configuration of the elevator system and the configuration of the mobile terminal 3 according to the second embodiment are the same as those of the first embodiment described above. Figure 8 shows an example of a system configuration diagram and a block diagram of a server device according to the second embodiment. The elevator control system 1000 of this embodiment mainly comprises a mobile terminal 3, a server device 70, and an elevator control device 20a. In the first embodiment, user 2 uses mobile terminal 3 to register a mobile terminal call and transmits the call registration information to server device 70. The mobile terminal call processing unit 21 in server device 30 that receives the call transmits the property name, boarding floor, and destination floor from the received call registration information to elevator control device 20a.

[0052] The server device 70 mainly comprises a mobile terminal call processing unit 21, a content management unit 71, a content storage unit 23, and a call registration history storage unit 75.

[0053] The content management unit 71 includes a content selection unit 72, a content transmission unit 73, a history condition extraction unit 74, and a history registration unit 76, and receives call registration information transmitted from the mobile terminal 3.

[0054] Similar to the first embodiment, the content selection unit 72 selects content from the content information 231a to 231c in the content storage unit 23 based on the destination floor information of the call registration information, and the content transmission unit 73 transmits the selected content to the mobile terminal 3 that registered the mobile terminal call, as in the first embodiment.

[0055] The call registration history storage unit 75 is a storage medium such as an HDD or SSD. The call registration history storage unit 75 stores the elevator usage history of user 2. Specifically, it stores information on when, at which property, and to which destination floor user 2 registered in the past, as well as a registration history 751 regarding the floor details of that destination floor, for each user 2.

[0056] The contents of the call registration history 751 stored in the call registration history storage unit 75 will be explained below. Figure 9 shows an example of a call registration history according to the second embodiment. As mentioned above, the call registration history 751 of user 2 stored in the call registration history storage unit 75 contains information such as the date, time, property name, destination floor, and floor details, as shown in Figure 9.

[0057] The data 82 registered for the mobile terminal call this time is stored in the call registration history storage unit 75 for user 2 of the mobile terminal 3 that registered the mobile terminal call by the history registration unit 76. Taking Figure 9 as an example, the data 82 registered for the mobile device call is saved, with the property name being "○○", the destination floor being "5th floor", and the floor content being "restaurant".

[0058] Returning to Figure 8, when the content management unit 71 receives call registration information, the history condition extraction unit 74 extracts call registration history 751 from the call registration history 751 that have the same property name as the property name included in the call registration information received this time, and that are floors that user 2 has visited multiple times in the past. Furthermore, it performs condition extraction based on pre-set conditions and extracts registration history 81 as shown in Figure 9 that meet the conditions.

[0059] As mentioned earlier, the history condition extraction unit 74 performs condition extraction based on pre-set conditions. Specifically, it sets the period of the past number of days to target, the time of day when the mobile device was called, the number of calls, etc. In the example in Figure 9, the conditions for the call registration history 81 are set to include calls made within the past month, between 12:00 and 15:00, and three or more times. The conditions used for condition extraction may also be other conditions used to extract the call registration history 751.

[0060] When call registration information is transmitted from the mobile terminal 3, the history registration unit 76 sends the transmitted date, time, property name, destination floor, and floor details to the call registration history storage unit 75, and saves a call registration history 751 for each user 2 based on the username registered by the mobile terminal. Each time call registration information is received in this manner, the date and time of receipt, the property name and destination floor included in the call registration information, and the floor details corresponding to the destination floor are stored as call registration history in the call registration history storage unit 75, separated for each user 2, as call registration history 751a to 751c for mobile terminal calls.

[0061] Similar to the first embodiment, the content selection unit 72 selects content information 231 from the content storage unit 23 based on the call registration information registered for the mobile terminal call this time. In addition to the above, the content selection unit 72 also selects the appropriate content from the content storage unit 23 based on the call registration history 751 which has the same property name as the property name registered for the mobile device call this time and meets the pre-set conditions as described above.

[0062] Taking Figure 9 as an example, the content selection unit 72 selects content related to "restaurants" based on the call registration information registered for the mobile device, and the history condition extraction unit 74 also selects content related to "men's clothing" based on the call registration history 81 as described above.

[0063] The content transmission unit 73 transmits the two selected content items as described above to the mobile terminal 3 that was registered for mobile terminal call. In this way, the content items are received by the mobile terminal 3.

[0064] Figure 10 shows an example of content displayed on a mobile terminal according to the second embodiment. Figure 10(a) shows an example in which the content content 91 registered for the mobile terminal call and related content content 92 for the same property are displayed separately in sequence. In the example in Figure 10, when the data 82 registered for the mobile terminal call is transmitted to the server device 70, it is processed as described in the first embodiment, the content selection unit 72 selects the content content for "restaurant", and the content transmission unit 73 transmits the selected information to the mobile terminal 3, thereby displaying the content content 91 for "restaurant".

[0065] In this embodiment, the history condition extraction unit 74 searches the call registration history storage unit 75 data to see if there is a property name identical to the property name registered by the mobile terminal this time. Then, from that data, the history condition extraction unit 74 extracts history entries that match the conditions set in advance. The content selection unit 72 selects content based on the history extracted in this way, and the content transmission unit 73 transmits the selected content information to the mobile terminal 3 that has been registered as a mobile terminal caller.

[0066] In Figure 10, the content transmission unit 73 transmits the content for "men's clothing" to the mobile terminal 3 based on the extracted past call registration history information 81 described in Figure 9. The display unit 32 of the mobile terminal 3 displays the related content 92 for "men's clothing".

[0067] In Figure 10(a), the content content 91 registered via mobile device and related content content 92 for the same property were displayed separately in sequence. However, as shown in Figure 10(b), a configuration 93 may be used in which the content content 91 registered via mobile device and related content content 92 for the same property are displayed together.

[0068] Next, the content display process using a mobile terminal according to this embodiment will be described. Figure 11 is a sequence diagram showing an example of the processing flow for content display via elevator mobile terminal call according to the second embodiment. User 2 registers a mobile terminal call using the mobile terminal 3, and the process of displaying individual content on each user's mobile terminal 3 based on the call registration information received by the server device 70 (S601-S606) is performed in the same manner as in the first embodiment.

[0069] Next, a process is performed to select content that matches the conditions set with the same property name as the one registered for mobile device access (hereinafter referred to as the related content selection process) (S1001).

[0070] Figure 12 is a flowchart showing an example of the flow of the related content selection process in the second embodiment. In the server device 70, the history registration unit 76 first saves the call registration information registered for the mobile terminal call in the call registration history storage unit 75 (S1100).

[0071] Next, the content selection unit 72 checks whether the mobile terminal 3 that was registered for mobile terminal call this time has been registered for mobile terminal call in the past (S1101). If not (S1101: No), this process ends.

[0072] On the other hand, if a mobile device has been registered for a call in the past (S1101: Yes), the content selection unit 72 refers to the call registration history 751 of the mobile device 3 of user 2 who registered for a call (S1102).

[0073] Next, the history condition extraction unit 74 searches each user's call registration history 751 for call registration histories 751a to 751c with the same property name as the current mobile terminal call registration information, and checks if a matching history exists (S1103). If no history exists (S1103: No), this process ends.

[0074] If a matching history exists (S1103:Yes), the history condition extraction unit 74 performs further condition extraction based on pre-set conditions (S1104). If no matching history exists (S1104:No), this process ends.

[0075] If a matching history exists (S1104: Yes), the content selection unit 72 selects the corresponding content from the content storage unit 23 based on the extracted property name, destination floor, and floor details (S1105).

[0076] Returning to Figure 11, the content transmission unit 73 transmits the content selected by the content selection unit 72 to the mobile terminal 3 of user 2 who registered to call the mobile terminal this time (S1002).

[0077] The mobile terminal 3 receives the content information 231 selected by the related content selection process from the server device 70 and displays the related content content 92 for one item (S1003).

[0078] Furthermore, as shown in Figure 10(b), if the content content 91 registered this time and the related content content 92 for a single property are to be displayed together, the process in S606 must be executed together with the process in S1003.

[0079] In this embodiment, when a mobile terminal 3 is used to register a mobile terminal call, the server device 70 transmits the call registration information to the server device 70, and the history registration unit 76 stores the transmitted call registration information as a user-specific registration history 751 in the call registration history storage unit 75. Furthermore, when user 2 registers a mobile device call, similar to the first embodiment, the content selection unit 72 selects the appropriate content from the content storage unit 23 based on the call registration information, and the content transmission unit 73 transmits the selected content to the mobile device 3 that registered the call. In addition, the history condition extraction unit 74 extracts history entries from the call registration history 751 of user 2 that match the property name of the property registered this time and the conditions set in advance by the history condition extraction unit 74. Based on the extracted history entries, the content selection unit 72 selects content from the content storage unit 23, and the content transmission unit 73 transmits the selected content to the mobile device 3 that registered the call. The mobile device 3 also displays the content information 231 received from the server device 70.

[0080] Therefore, according to this embodiment, in addition to transmitting content based on the information registered for the mobile terminal call, content based on the past call registration history 751 of user 2 is also transmitted, which is convenient for user 2 and can further improve the commercial facility's ability to attract customers.

[0081] (Third embodiment) In the first and second embodiments, it was assumed that each floor of a property had a single floor content, but in this embodiment, if there are multiple floor contents on a floor of a property, content content corresponding to each user 2 is transmitted based on past call registration history.

[0082] The overall configuration of the elevator system and the configuration of the mobile terminal 3 according to the third embodiment are the same as those of the first embodiment described above.

[0083] Figure 13 shows an example of a system configuration diagram and a block diagram of a server device according to the third embodiment. The elevator control system 1000 in this embodiment mainly comprises a mobile terminal 3, a server device 120, and an elevator control device 20a. As shown in Figure 13, the server device 120 according to this embodiment mainly comprises a mobile terminal call processing unit 21, a content management unit 121, a content storage unit 23, and a call registration history storage unit 75. Here, the history condition extraction unit 74, history registration unit 76, content storage unit 23, and call registration history storage unit 75 have the same functions as in the second embodiment.

[0084] In this embodiment, we assume a case where, in the content information 231 of a property stored in the content storage unit 23, there are multiple "floor contents" for a particular floor of a property, as shown in Figure 14.

[0085] Figure 14 shows an example of information stored in the content information according to the third embodiment. In this embodiment, it is assumed that there are multiple "floor contents" on a floor of a certain property. Figure 14 shows an example of content 131 corresponding to the case where there are "men's clothing" and "sports goods" on the 4th floor of a certain property.

[0086] Returning to the explanation in Figure 13, when the server device 120 receives call registration information and there are multiple floor contents for the destination floor of the content information 231, the floor contents that match the floor contents of the destination floor of the call registration information received this time are searched from the call registration history 751 and the number of floor contents found is calculated.

[0087] The content selection unit 122 selects the content for the floor with the highest number of entries from the content storage unit 23 based on the history count for each floor content calculated in this way. The content transmission unit 123 transmits the selected content to the mobile terminal 3 that has been registered for mobile terminal access.

[0088] In the case where a property has multiple floor contents on one floor, as described above, the first embodiment is carried out as follows. Figure 15 illustrates an example of content display when processing is performed in a case where there are multiple floor contents on a floor of a property according to the first embodiment. In the case where there are multiple floor contents on the fourth floor of the property described in Figure 14, in the first embodiment, the content selection unit 24 selects content for each of the multiple floor contents from the content storage unit 23, and the content transmission unit 25 transmits the selected multiple content contents 141 to the mobile terminal 3 that has been registered for mobile terminal calling. In Figure 14, the floor contents for "Men's Clothing" and "Sports Goods" are registered in the content information 231. In the first embodiment, content related to these two floor contents is selected from the content information 231, and multiple content contents 141 for "Men's Clothing" and "Sports Goods" are displayed on the display unit 32 of the mobile terminal 3, as shown in Figure 15.

[0089] In this embodiment, the server device 120 uses the call registration history 751 to consider which of the multiple floor contents is used most frequently, and transmits one of the contents to the mobile terminal 3.

[0090] Figure 16 illustrates an example of a call registration history according to the third embodiment. In this embodiment, when a call registration is made from the mobile terminal 3, it is transmitted to the server device 120. The transmitted call registration information is registered by the history registration unit 76 as shown in Figure 16, and if there are multiple floor contents, multiple floor contents 152 are stored.

[0091] The floor content calculation unit 124 calculates the number of history entries that match the multiple floor contents registered for the mobile device call this time, from the past call registration history 151 of each user 2.

[0092] Taking Figure 16 as an example, the floor descriptions for the floors registered for mobile device calls this time are "Men's Clothing" and "Sports Goods." The floor description calculation unit 124 then calculates the number of history entries matching these floor descriptions for "Men's Clothing" and "Sports Goods" from the past call registration history 151. In Figure 16, there are 3 entries for "Men's Clothing" and 0 entries for "Sports Goods."

[0093] Figure 17 is a diagram showing an example of the content displayed on a mobile device as a result of processing according to the third embodiment. As explained in Figure 16, when a mobile device registers a floor in a property with multiple floor contents, the floor content calculation unit 124 calculates the number of history entries that match each floor content. In Figure 16, there were 3 entries for "Men's Clothing" and 0 for "Sports Goods," so the content selection unit 122 selects the content related to "Men's Clothing," which had the most past history entries, from the content storage unit 23, and the content transmission unit 123 transmits the selected content related to "Men's Clothing" to the mobile device 3 that was registered for the mobile device call. In this way, the mobile device 3 displays the content 161 as shown in Figure 17.

[0094] Figure 18 is a sequence diagram showing the processing flow of content display via elevator mobile terminal call according to the third embodiment. The process from registering a mobile terminal call on the mobile terminal 3 to the elevator control device 20a assigning elevator cars 11-1a to 11-3a (S601 to S603) is carried out in the same manner as in the first embodiment.

[0095] Next, the server device 120, which has received call registration information from the mobile terminal 3, performs a process (hereinafter referred to as the transmission content discrimination process) to calculate the number of entries in the history that are identical to the floor content registered by the mobile terminal this time, based on the call registration history 751 of user 2, if there are multiple floor contents for the destination floor of the property that has been registered for the call (S1701).

[0096] This section explains the process for determining the content being sent. Figure 19 is a flowchart showing an example of the flow of the transmission content discrimination process in the third embodiment. When the call registration information is received by the server device 120, the history registration unit 76 stores it in the call registration history storage unit 751 for user 2 of the mobile terminal 3 that registered the call (S1100).

[0097] Next, the content selection unit 122 checks whether a mobile terminal call registration has been made in the past (S1801). If a mobile terminal call registration has not been made (S1801: No), the unit selects the content to be transmitted based on the call registration information of the mobile terminal call registration made this time, in the same manner as in the first embodiment (S1805), and terminates the process.

[0098] On the other hand, if a mobile device call registration has been made in the past (S1801:Yes), the system checks whether there are multiple floor contents for the destination floor of the call registration information registered this time (S1802). If there are no multiple contents (S1802:No), the content selection unit 122 selects the content to be transmitted based on the call registration information registered this time, in the same manner as in the first embodiment (S1805), and terminates the process.

[0099] On the other hand, if there are multiple floor contents for the destination floor registered for the mobile terminal call this time (S1802: Yes), the content selection unit 122 refers to the call registration history 751 of the mobile terminal 3 of user 2 who registered the mobile terminal call (S1803). At this time, the history condition extraction unit 74 may extract conditions from the call registration history 751 based on pre-set conditions and perform subsequent processing on the extracted call registration history 751.

[0100] Next, the floor content calculation unit 124 calculates the number of call registration history 751 entries with the same "floor content" in the call registration history 751 for the floor where the mobile terminal call was registered this time (S1804).

[0101] The content selection unit 122 selects content from the content storage unit 23 related to the floor with the most entries in the above call registration history 751 (S1806).

[0102] Returning to Figure 18, the content transmission unit 123 transmits the selected content to the mobile terminal 3 that was registered for the mobile terminal call (S1702).

[0103] The mobile terminal 3 receives content information 231 selected by the transmission content discrimination process from the server device 120 and displays content content 161 corresponding to the user 2's call registration history 751 (S1703).

[0104] In the server device 120 of the elevator control system 1000 according to this embodiment, if there are multiple floor contents for the destination floor of a property registered for a mobile terminal call, the floor content calculation unit 124 uses the call registration history 751 to calculate the number of call registration history entries 751 that match the floor content registered for the mobile terminal call this time for each floor content. Then, the content selection unit 122 selects the content content for the floor content with the most entries in the mobile terminal call registration history from the content storage unit 23, and the content transmission unit 123 transmits the selected content content to the mobile terminal 3. The mobile terminal 3 then displays the content content of the content information 231 received from the server device 120.

[0105] Therefore, according to this embodiment, if there are multiple floor contents for a destination floor registered by a mobile terminal, in the first embodiment and the like, multiple content contents are transmitted, but by using the call registration history 751 of each user 2, only the content contents appropriate for each user can be displayed.

[0106] (Fourth embodiment) In the first, second, and third embodiments, it was explained that the information stored in the content storage unit 23 is not changed. However, in this embodiment, if the content of an item is changed due to relocation or the like, and then the item is registered for use on a mobile terminal, content is sent to the mobile terminal 3 to alert the user 2 that the content has been changed due to relocation or the like.

[0107] The overall configuration of the elevator system and the configuration of the mobile terminal 3 according to the fourth embodiment are the same as those of the first embodiment described above.

[0108] Figure 20 shows an example of a system configuration diagram and a block diagram of a server device according to the fourth embodiment. The elevator control system 1000 in this embodiment mainly comprises a mobile terminal 3, an external device 4, a server device 190, and an elevator control device 20a. As shown in Figure 20, the server device 190 according to this embodiment mainly comprises a mobile terminal call processing unit 21, a content management unit 191, a content storage unit 23, and a call registration history storage unit 75.

[0109] The content management unit 191 includes a content selection unit 192, a content transmission unit 193, a determination unit 194, a history condition extraction unit 74, and a history registration unit 76. Here, the history condition extraction unit 74, the history registration unit 76, the content storage unit 23, and the call registration history storage unit 75 have the same functions as in the second embodiment. The content storage unit 23 stores content related to the floor details of each floor in each property, and the call registration history storage unit 75 stores the call registration history 751 of each user.

[0110] In this embodiment, we assume the processing that occurs when the content information 231 in the content storage unit 23 is changed due to a tenant relocation.

[0111] External device 4 edits and modifies the floor information of the property's content information 231 stored in content storage unit 23 when the floor details of the property change due to relocation or other reasons.

[0112] Figure 21 is a diagram showing an example of what happens when the content information stored in the content storage unit according to the fourth embodiment is changed. If the floor contents change due to relocation or other reasons, it is necessary to change the content information 231 stored in the content storage unit 23. As shown in Figure 21, the external device 4 registers the content information 231 after the tenants of the property have moved out. In Figure 21, the third floor of a certain property has been changed from "accessories" to "men's clothing," and the fourth floor has been changed from "men's clothing" to "toys."

[0113] Returning to the explanation of Figure 20, when the judgment unit 194 receives call registration information, it checks the call registration history 751 to see if both the property name and destination floor of the received call registration information are the same as both the property name and destination floor in the call registration history 751, and determines whether the floor information corresponding to the destination floor of the received call registration information is different from the floor information checked in the call registration history 751.

[0114] When the content selection unit 192 makes a decision in the judgment unit 194, it extracts from the past call registration history 751 the history of the same property and destination floor as the one registered for the mobile device call this time.

[0115] Furthermore, if the content selection unit 192 determines, based on the judgment unit 194, that the floor content corresponding to the destination floor of the call registration information received this time is different from the floor content corresponding to the destination floor queried in the call registration history 751, the content selection unit 192 prepares warning content indicating the possibility that the tenant has moved.

[0116] The content transmission unit 193 transmits the warning content prepared by the content selection unit 192 to the mobile terminal 3 that has been registered to call the mobile terminal.

[0117] Figure 22 shows an example of a call registration history stored in the call registration history according to the fourth embodiment. When a mobile terminal 3 registers a call, the call registration information is sent to the server device 190. The history registration unit 76 then stores the user-specific call registration history 751 in the call registration history storage unit 75.

[0118] As shown in Figure 22, in call registration history 751, a mobile device call registration was made this time with the property name "○○" and destination floor "4th floor". The content selection unit 192 searches the registration history 751 for a match between the property name and destination floor registered on the mobile device.

[0119] In Figure 22, the content selection unit 192 searches the user 2's call registration history 751 for a history 213 that matches the property name and destination floor information 211 registered for the mobile device call this time. The determination unit 194 then determines whether the floor content 212 of the destination floor registered for the mobile device call this time matches the floor content 214 of the call registration history in which the property name and destination floor matched.

[0120] Figure 23 shows an example of the content displayed on a mobile device as a result of processing according to the fourth embodiment. As described above, if the floor details 212 of the destination floor registered for the mobile device call this time do not match the floor details 214 of the call registration history in which the property name and destination floor matched after searching, the content selection unit 192 prepares content to alert the user that the floor details have changed, and the content transmission unit 193 transmits the content prepared by the content selection unit 192 to the mobile device 3 that registered the mobile device call. In this way, the display unit 32 of the mobile terminal 3 displays the content 221 for warning purposes as shown in Figure 23.

[0121] Figure 24 is a sequence diagram showing an example of the processing flow for content display via elevator mobile terminal call according to the fourth embodiment. The process from registering a mobile terminal call on the mobile terminal 3 to selecting content information 231 based on the call registration information and sending it to the mobile terminal 3 (S601-S605) is performed in the same manner as in the first embodiment.

[0122] Next, the server device 190, which has received the call registration information, compares the floor information of the destination floor registered this time with the floor information of past call registrations where the property name and destination floor are the same. If the floor information does not match, it performs a process to prepare content 221 that alerts the user that the floor information has changed (hereinafter referred to as the alert content transmission determination process) (S2301).

[0123] This section explains the process for determining whether to send cautionary content. Figure 25 is a flowchart showing an example of the flow of the attention content transmission determination process in the fourth embodiment. When a mobile terminal 3 registers a call, the call registration information is sent to the server device 190. The history registration unit 76 then stores the user-specific call registration history 751 in the call registration history storage unit 75 (S1100).

[0124] Next, the content selection unit 192 checks whether the mobile device has ever been registered for a call in the past (S2401). If the mobile device has never been registered for a call (S2401: No), the process ends.

[0125] On the other hand, if a mobile device call registration has been made in the past (S2401: Yes), the content selection unit 192 extracts from the call registration history 751 of user 2's mobile device 3 any history where the property name and destination floor of the call registration information registered this time are the same (S2402). At this time, the history condition extraction unit 74 may extract conditions from the call registration history 751 based on pre-set conditions and perform subsequent processing on the extracted call registration history 751.

[0126] Next, the determination unit 194 compares the floor information of the mobile terminal call registration made this time with the extracted past call registration history 751 (S2403) and determines whether the floor information matches (S2404). If they match (S2404: Yes), the process ends.

[0127] On the other hand, if the floor contents do not match (S2404: No), the content selection unit 192 prepares a warning content 221 (S2405).

[0128] Returning to Figure 24, the content transmission unit 193 transmits the warning content 221 prepared by the content selection unit 192 to the mobile terminal 3 that was registered to call the mobile terminal this time (S2302).

[0129] The mobile terminal 3 receives the content for issuing a warning, determined by the warning content determination process, from the server device 190, and the display unit 32 displays the warning content 221 (S2303).

[0130] In the server device 190 of the elevator control system 1000 according to this embodiment, when the destination floor of a property is changed due to relocation or other reasons, the content selection unit 192 uses the call registration history 751 to extract history entries where the property name and destination floor of the call registration information registered with the mobile terminal this time are the same. The judgment unit 194 then compares the floor information registered with the mobile terminal this time with the floor information in past call registration history 751 to check if they match. If they do not match, the content selection unit 192 prepares content 221 to warn that the floor information has changed, and the content transmission unit 193 transmits the prepared content 221 to the mobile terminal 3. The mobile terminal 3 then displays the warning content 221 received from the server device 190.

[0131] Therefore, according to this embodiment, if the floor contents of a property change due to relocation or other reasons, content 221 to alert user 2 can be displayed, thus providing user 2 with more useful information.

[0132] The server devices 30, 70, 120, and 190 in the above embodiment are equipped with a control device such as a CPU, a storage device such as ROM (Read Only Memory) or RAM, an external storage device such as an HDD or CD drive, a display device such as a display device, and an input device such as a keyboard or mouse, and have a hardware configuration that uses a normal computer.

[0133] While several embodiments of the present invention have been described, these embodiments are presented as examples only and are not intended to limit the scope of the invention. These novel embodiments can be carried out in a variety of other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. These embodiments and their variations are included in the scope and spirit of the invention, as well as in the claims of the invention and its equivalents. [Explanation of Symbols]

[0134] 1000...Elevator control system, 3...Mobile terminal, 20a...Elevator control device, 12a, 12b...Landing, 11-1a~11-3a...Elevator car, 30, 70, 120, 190...Server device, 21...Mobile terminal call processing unit, 22, 71, 121, 191...Content management unit, 23...Content storage unit, 24, 72, 122, 192...Content selection unit, 25, 73, 123, 193...Content transmission unit, 74...History condition extraction unit, 75...Call registration history storage unit, 76...History registration unit, 124...Floor content calculation unit, 194...Decision unit.

Claims

1. A content storage unit stores content information for each property that indicates a building that is the user's destination, including the floor of the property, floor details indicating tenant information located on the floor, and content related to the floor details. A mobile terminal call processing unit receives call registration information from a mobile terminal owned by the user, which includes the name of the property to which the user is going and the destination floor to which the user will travel using the elevator, requesting the elevator car to move, and transmits the received call registration information to an elevator control device installed in the property that controls the elevator. A content selection unit selects content information from the content storage unit based on the call registration information, A content transmission unit transmits the content information selected by the content selection unit to the mobile terminal. A server device having the following features.

2. A call registration history storage unit that stores the user's usage history of the elevator, Each time the aforementioned call registration information is received, the history registration unit stores the date and time of receipt, the property name and destination floor included in the call registration information, and the floor details corresponding to the destination floor as a call registration history in the call registration history storage unit, for each user. The system further includes a history condition extraction unit that, upon receiving the aforementioned call registration information, extracts content information from the call registration history for floors that have been visited multiple times in the past and have the same property name as the property name included in the currently received call registration information. The content transmission unit transmits the content information extracted by the history condition extraction unit, along with the content information selected by the content selection unit, to the mobile terminal. The server device according to claim 1.

3. The aforementioned content storage unit contains multiple floor information and multiple content items for each floor. When the aforementioned call registration information is received and there are multiple floor contents for the destination floor of the content information, the floor contents calculation unit further includes a unit that searches the call registration history for floor contents that match the floor contents for the destination floor of the recently received call registration information and calculates the number of floor contents found. The content selection unit selects the content information of the floor content with the largest calculated number. The server device according to claim 2.

4. The aforementioned content information includes the floor details after the tenant has moved, corresponding to the aforementioned floor. The system further includes a determination unit that, upon receiving the aforementioned call registration information, checks the call registration history to find the floor details in which both the property name and destination floor of the received call registration information are the same as both the property name and destination floor in the call registration history, and determines whether the floor details corresponding to the destination floor of the received call registration information are different from the floor details checked in the call registration history. If the content transmission unit determines, based on the determination unit, that the floor content corresponding to the destination floor in the call registration information received this time is different from the floor content corresponding to the destination floor queried in the call registration history, it transmits warning content to the mobile terminal indicating the possibility that the tenant has moved. The server device according to claim 2.

5. An elevator control system comprising: a mobile terminal owned by a user; a server device connected to the mobile terminal via a network; and an elevator control device connected to the server device via a network and installed in a building that indicates the user's destination, for controlling the elevator, wherein The aforementioned mobile terminal is The system includes a call registration unit that transmits call registration information to the server device, which includes user identification information for identifying the user, the name of the property to which the user is going, and the destination floor to which the user will travel using the elevator, requesting the elevator car to move. The server device is For each of the aforementioned properties, a content storage unit stores content information including the floor of the property, floor details indicating tenant information located on the floor, and content related to the floor details. A mobile terminal call processing unit that transmits the call registration information received from the mobile terminal to the elevator control device installed in the property, A content selection unit selects content information from the content storage unit based on the call registration information, The system includes a content transmission unit that transmits the content information selected by the content selection unit to the mobile terminal, The aforementioned mobile terminal is The system further includes a display unit that receives the call registration information from the server device and displays the received content information. Elevator control system.

6. A content display method performed in an elevator control system comprising: a mobile terminal owned by a user; a server device connected to the mobile terminal via a network; and an elevator control device connected to the server device via a network and installed in a building indicating the user's destination to control the elevator, the method being performed in an elevator control system and the method being connected to the server device via a network, and installed in a building indicating the user's destination, to control the elevator, the method being performed in an elevator control system, the method being performed in an elevator control system, the method being performed in an elevator control system, the method being performed in an elevator control system, and the method being connected to the server device via a network, and the method being installed in a building indicating the user's destination, to control the elevator, the method being performed in an elevator control system, the method being performed in an elevator control system, the method being performed in an elevator control system, and the method being installed in a building indicating the user's destination, to control the elevator, the method being performed in an elevator control system, the method being performed in an elevator control system, and the method being connected to the server device The steps include: the mobile terminal transmitting call registration information to the server device, which includes the name of the property to which the user is going and the destination floor to which the user will travel using the elevator, and requests the elevator car to move; The server device includes a content storage unit that stores content information for each property, including the floor of the property, floor information indicating tenant information located on the floor, and content related to the floor information. The server device transmits the call registration information received from the mobile terminal to the elevator control device installed in the property. From the content storage unit, select content information based on the call registration information. The step of transmitting to the aforementioned mobile terminal, The elevator control device, upon receiving the call registration information from the server device, controls the movement of the elevator car that the user can board; The steps include: the mobile terminal receiving the content information from the server device and displaying the received content information; A method of displaying content that includes this.

Images