Information processing device, information processing method, and program

Abstract

This invention provides a method and apparatus for conducting sales role-playing that closely resembles actual sales experience. [Solution] The information processing device 1 comprises an input receiving unit 121 that receives counterparty identification information of a business partner, an operation unit 132 that obtains unique information of the business partner based on the counterparty identification information from a sales management database and provides the unique information and customer persona prompts to the generating AI, an answer acquisition unit 133 that obtains answers corresponding to the customer persona prompts from the generating AI, and an answer output unit 142 that outputs the answers obtained by the answer acquisition unit 133. The input receiving unit 121 further receives training inputs, which are inputs that advance the role-playing after the answer output unit 142 outputs an answer, the operation unit 132 provides the training inputs to the generating AI, the answer acquisition unit 133 obtains answers corresponding to the training inputs from the generating AI, and the answer output unit 142 outputs answers corresponding to the training inputs obtained by the answer acquisition unit 133.

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