Emergency medical care acceptance support system, emergency medical care acceptance support method

Abstract

This reduces the burden of determining how many patients can be accepted. [Solution] The system includes a workload score calculation unit that calculates a workload score based on the relationship between the amount of tasks representing the amount of nursing care required for patients at the medical facility at the time of evaluation and the amount of resources determined based on the number of staff working at the medical facility, and an output unit that displays the workload score on a screen of a terminal device used by the staff of the medical facility.

Description

Technical Field

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[0001] The present invention relates to an emergency admission support system and an emergency admission support method.

Background Art

[0002] Emergency medical treatment for injuries, diseases, etc. caused by accidents or disasters is one of the important medical practices. Emergency medical treatment is provided at emergency hospitals designated by the governors of prefectures. These hospitals are required to meet the following conditions: having doctors familiar with emergency medicine on duty at all times, equipped with necessary medical devices and facilities, being easily accessible for transporting emergency patients, having appropriate facilities, and having special beds for emergency patients. In fact, when an injured person or an emergency patient occurs, the emergency team transports these injured people, etc. to the emergency hospital. However, even in hospitals that meet the above four conditions, if a doctor familiar with emergency medicine or a specialist who can handle the diseases of emergency patients is treating other patients at that time, or if all the special beds for emergency patients are in use and there are no empty beds, the hospital cannot admit emergency patients.

[0003] To address this, technologies such as those disclosed in Patent Document 1 and Patent Document 2 have been proposed. Patent Document 1 discloses a system that matches multiple in-hospital information with transporter information created by emergency team members and selects hospital candidates based on the results. Patent Document 2 discloses a system that, when there is a request to transport an emergency patient, attaches pre-registered information including information on pre-registered medical facilities, residential facilities, etc. and information on the registrant's medical conditions to multiple medical facilities, makes an inquiry about the acceptance status, and determines an appropriate medical facility based on the response contents from multiple medical facilities to this inquiry.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

[0005] However, in order to select a medical facility that can accept emergency patients, the medical facility needs to quickly inform paramedics and others by telephone or other means whether or not they can accept patients who are expected to require hospitalization, after checking the availability of hospital beds. Even if there are vacant beds, it may be difficult to accept patients if beds need to be reserved for scheduled admissions the following day, or if the workload on staff is high depending on the nursing situation of patients already hospitalized. Therefore, the number of patients that can be accepted was sometimes decided by nurses, taking into account the number of vacant beds in each ward for the following day and the workload of nurses in each ward, as well as past experience. In this case, checking the workload of each ward in order to decide the number of patients that can be accepted required nurses with a lot of knowledge and experience to make a judgment based on subjective claims such as the severity of the hospitalized patients, the number and level of staff on duty, and the workload from each ward. It was difficult to accurately grasp the situation in each ward, and it was sometimes difficult to decide which ward would prioritize accepting emergency patients while gaining the consent of each ward.

[0006] This invention has been made in view of these circumstances, and its purpose is to provide an emergency hospital admission support system and an emergency hospital admission support method that can reduce the burden of considering how many patients can be accepted. [Means for solving the problem]

[0007] To solve the above-mentioned problems, one aspect of the present invention includes a busyness score calculation unit that calculates a busyness score based on the relationship between the task amount, which represents the amount of nursing care required for patients at the medical facility at the time of evaluation, and the resource amount, which is determined based on the number of staff working at the medical facility, and an output unit that displays the busyness score on the screen of a terminal device used by the staff of the medical facility.

[0008] Furthermore, one aspect of the present invention is a computer-based emergency admission support method, which calculates a busyness score based on the relationship between the task amount, which represents the amount of nursing care required for a patient at the medical facility at the time to be evaluated, and the resource amount, which is determined based on the number of staff working at the medical facility, and displays the busyness score on the screen of a terminal device used by the staff of the medical facility. [Effects of the Invention]

[0009] As explained above, this invention reduces the burden of considering how many patients can be accepted. Furthermore, by centrally sharing objective information such as bed occupancy rates and the workload of each ward, taking into account future vacancy numbers, rather than relying on subjective judgments based on experience, a common understanding can be established between the emergency department and other wards regarding which ward is most suitable for accepting emergency patients, enabling staff to respond to emergency patients with a sense of satisfaction. In addition, it becomes possible to coordinate operations such as sending nurses to wards with high workloads, contributing to an increase in emergency admissions and an improvement in the overall bed occupancy rate of the hospital. [Brief explanation of the drawing]

[0010] [Figure 1] This is a system configuration diagram showing the schematic configuration of an emergency medical care support system S according to one embodiment of the present invention. [Figure 2] This is a schematic block diagram showing the configuration of the emergency medical care support device 10. [Figure 3] This figure shows an example of a scheduled bed availability schedule for hospital bed information stored in the medical institution information storage unit of the in-hospital system 30. [Figure 4] This figure shows an example of a busyness list stored in the memory unit 102 of the emergency medical reception support device 10. [Figure 5] This figure shows an example of a bed control screen output to terminal device T. [Figure 6] This is a flowchart explaining the operation of the emergency medical care support device 10. [Modes for carrying out the invention]

[0011] The following describes an emergency medical care support system S according to one embodiment of the present invention, with reference to the drawings. Figure 1 is a system configuration diagram showing the schematic configuration of an emergency medical care system S according to one embodiment of the present invention. The emergency admission support system S consists of multiple terminal devices T (T1, T2), an emergency admission support device 10, an electronic medical record system 20, and an in-hospital system 30, all connected to a network N.

[0012] Terminal devices T (T1, T2) are used by staff in various departments throughout the medical facility. Terminal devices T may be, for example, smartphones, tablets, PCs (personal computers), or mobile phones. Terminal devices T are connected to the network N in a communication-enabled manner and transmit and receive various types of data.

[0013] The emergency admission support device 10 is connected to the network N in a communication-enabled manner. The emergency admission support device 10 acquires various information used to generate emergency admission support information from at least one of the terminal device T, the electronic medical record system 20, and the in-hospital system 30 via the network N, and transmits the emergency admission support information to the terminal device T via the network N.

[0014] The electronic medical record system 20 has an electronic medical record storage unit that stores electronic medical record information describing the medical treatment details, progress of diagnosis results, etc. of patients in a medical facility. The electronic medical record information is generated based on data obtained from the in-hospital system 30, terminal device T, etc., and is stored in the electronic medical record storage unit of the electronic medical record system 20. For example, the electronic medical record system 20 transmits registration screen data for registering electronic medical record information to the terminal device T used by doctors, accepts input of data according to the diagnosis content, progress of diagnosis results, etc. from the doctor to the terminal device T, obtains the data transmitted from the terminal device T as electronic medical record information, and stores it in the electronic medical record storage unit. The electronic medical record information may include the scheduled admission and discharge, personal information of the patient, medical condition, the status of the nurse's response, etc.

[0015] The in-hospital system 30 has a medical institution information storage unit that stores medical institution information regarding the medical facility. The medical institution information includes bed information and work information. The bed information is information regarding the use of beds, such as the number of beds installed in the medical facility, the current status of inpatients, the reservation status of hospitalizations, the scheduled discharge, the current number of available beds, the schedule of available beds in the future, and the ward where the beds are located. When the medical facility is composed of multiple wards, the bed information is stored for each ward. The work information is information representing the work schedule of the staff belonging to the medical facility. The staff may be doctors, emergency medical technicians, emergency doctors, nurses, etc. The work information represents, for example, the number of people who are on duty on the current day and are capable of performing medical-related tasks. Such an in-hospital system 30 may be an existing system provided in the medical institution, may be a data server such as a DWH (Data Warehouse), or may be a combination of these.

[0016] The network N is a communication line constituted by at least one of wired and wireless.

[0017] Figure 2 is a schematic block diagram showing the configuration of the emergency admission support device 10. The emergency reception support device 10 includes a communication unit 101, a storage unit 102, a data acquisition unit 103, a workload score calculation unit 104, an output unit 105, and a control unit 106. The communication unit 101 communicates with other devices via the network N. The storage unit 102 stores various types of information. The storage unit 102 is composed of a storage medium, for example, an HDD (Hard Disk Drive), a flash memory, an EEPROM (Electrically Erasable Programmable Read Only Memory), a RAM (Random Access read / write Memory), a ROM (Read Only Memory), an SSD (Solid State Drive), or an arbitrary combination of these storage media. For example, a non-volatile memory can be used for this storage unit 102.

[0018] The data acquisition unit 103 acquires various types of information from other devices (for example, a terminal device T, an electronic medical record system 20, an in-hospital system 30, etc.) via the communication unit 101 and the network N. The workload score calculation unit 104 determines a workload score based on the relationship between the task volume representing the amount of nursing care required for patients occurring at a medical facility at the time of evaluation and the resource volume determined based on the number of staff working at the medical facility.

[0019] The output unit 105 displays the current number of available beds in the medical facility, the projected number of available beds in the future, and the number of patients that can be admitted based on the workload score on the bed control screen. For example, the current number of available beds, the projected number of available beds, and the nursing workload score are displayed on the bed control screen, and a person in charge (e.g., a nurse) who checks this bed control screen determines the number of patients that can be admitted based on this information and inputs it via the input device (touch panel, keyboard, mouse, etc.) of the terminal device T. The control unit 106 displays this entered number of patients that can be admitted on the bed control screen. The number of patients that can be admitted may be the number of available beds or the number of patients that can be admitted.

[0020] The control unit 106 controls each part of the emergency medical reception support device 10 and performs various data processing.

[0021] The data acquisition unit 103, the busyness score calculation unit 104, the output unit 105, and the control unit 106 of the emergency medical reception support device 10 may be composed of a processing unit such as a CPU (Central Processing Unit) or a dedicated electronic circuit. Furthermore, the emergency medical reception support device 10 may be a physical server or a cloud server provided by a cloud computing service.

[0022] Figure 3 shows an example of a scheduled bed availability schedule for hospital bed information stored in the medical institution information storage unit of the in-hospital system 30. The vacant bed schedule is information that shows the number of vacant beds each day for a certain period (e.g., several days) starting from the current day. For the following day and beyond, it includes the number of patients scheduled for admission and discharge. For example, in a certain ward, if the number of vacant beds today is "3", the number of admissions the next day is "2", and the number of discharges the next day is "3", then one bed will become available due to the discharge the next day, so the number of vacant beds the next day will be calculated and registered as "4". Such vacant bed numbers are stored for each ward. By using the vacant bed schedule, it is possible to determine the number of beds that will be physically available each day. Nurses or bed management staff may update the vacant bed schedule stored in the hospital system 30 by operating and inputting data via the input device of their terminal device T. For example, they may input the current bed usage status, the number of admissions and discharges for the following days and beyond via the input device of terminal device T.

[0023] Figure 4 shows an example of a busyness list stored in the memory unit 102 of the emergency medical reception support device 10. The busyness list is data showing the busyness score for each ward, and is calculated by the busyness score calculation unit 104. Figure 4 illustrates the busyness list for a particular medical facility, showing the busyness score for each ward. The workload list includes workload score, task volume, and resource volume.

[0024] Task volume is a value that represents the amount of nursing care required for patients at the healthcare facility at the time of evaluation. Task volume is determined, for example, based on values ​​for each item, such as events, admissions and discharges, medical and nursing needs, number of people requiring observation, and number of patients.

[0025] The events are surgeries and other procedures performed at medical facilities. The number of events can be entered via the input device of terminal device T, and the data acquisition unit 103 can acquire this data. Hospital admissions and discharges include the number of patients scheduled for new admissions, the number of patients being transferred in, and the number of patients being discharged. The number of admissions and discharges may be entered by the administrator via an input device from their terminal device T at regular intervals, such as once a day, and acquired by the data acquisition unit 103. Alternatively, the number of admissions and discharges may be acquired by referring to data included in the electronic medical record information and extracting the number of admissions and discharges.

[0026] The medical and nursing care needs score is a value that represents the severity of a patient's condition. For example, patients using mechanical ventilation will have a high medical and nursing care needs score, patients whose condition is expected to change rapidly will have a high medical and nursing care needs score, and patients whose condition is estimated to be stable will have a low medical and nursing care needs score. The medical and nursing care needs assessment uses the "severity, medical and nursing care needs" defined in the medical fee system, and may display one or all of items A, B, and C. These items A, B, and C can be obtained by extracting them based on the points and items registered as medical fees included in the electronic medical record information. Alternatively, instead of using the electronic medical record system, the system may be linked with a claims processing system to obtain the values ​​for these items A, B, and C.

[0027] The number of patients requiring observation is the number of patients who do not require immediate attention but whose condition needs to be monitored. The number of patients requiring observation can be obtained from the electronic medical record system 20 by the data acquisition unit 103 from the electronic medical record information. The medical and nursing care needs and the number of patients requiring observation may be acquired by the data acquisition unit 103 from the electronic medical record system 20 using electronic medical record information. Alternatively, the medical and nursing care needs may be entered via the input device of terminal device T by a person in charge of checking the medical fee points compiled based on the electronic medical record information, and acquired by the data acquisition unit 103. Similarly, the number of patients requiring observation may be entered via the input device of terminal device T by a person in charge of checking the list of patients using ventilators compiled based on the electronic medical record information, and acquired by the data acquisition unit 103. For example, electronic medical record information is scored at predetermined intervals, such as once a day, and registered in the electronic medical record information. When the electronic medical record information is updated, the data acquisition unit 103 refers to the electronic medical record information and retrieves the scores registered for each item (item A, item B, item C) belonging to the medical and nursing care needs for each patient, aggregates them for each ward, and registers them as the medical and nursing care needs. In addition, the data acquisition unit 103 refers to the electronic medical record information, extracts patients using ventilators, aggregates them for each ward, and registers them as the number of patients requiring observation.

[0028] The patient count refers to the number of inpatients. The data acquisition unit 103 can obtain this number by counting the total number of patients from the electronic medical record information and subtracting those requiring observation, and then registering it as the patient count.

[0029] Resource quantities are determined based on the number of staff working at the medical facility. Resource quantities may be calculated using the total number of staff, or they may be calculated using the number of staff at each skill level. Skill levels may be determined based on factors such as the level of medical skill, knowledge, experience, years of service, and clinical ladder. The number of resources for each item may be entered via the input device of terminal device T, and the data acquisition unit 103 may acquire this data.

[0030] The workload score is a value calculated based on the amount of tasks and resources available. A higher workload score indicates a situation where a small number of nurses are treating many critically ill patients (making it difficult to accept new patients), while a lower workload score indicates a higher likelihood of being able to accept new patients. Furthermore, if there are multiple medical facilities, such a list of busyness levels is generated for each medical facility and stored in the memory unit 102.

[0031] Figure 5 shows an example of a bed control screen output to terminal device T. The bed control screen displays the current number of available beds at the medical facility (code 501), the projected number of available beds in the future (code 502), and the number of available beds (code 504) based on the busyness score (code 503). The number of available beds is determined based on the planned number of available beds and the workload score, within the range of available beds. For example, the workload score is calculated based on the amount of tasks and resources available, and while taking this workload score into consideration, the number of beds that can accommodate patients and still provide nursing care is determined from the number of physically available beds (current number of available beds). In other words, even if there are many beds available, the number of additional patients that can be admitted changes depending on the workload of the staff in the medical facility, so the number of available beds can be determined within the range of available beds according to the workload at that time. The number of available beds is entered by the head nurses in charge of each ward, the bed controllers at the hospital's inpatient center who manage all the beds in the hospital, and the bed management on-call staff during night shifts. The number of available beds (or patients) is the number of beds (or patients) that can be accommodated, taking into account the workload and resource volume, as well as future admission and discharge plans. The current number of available beds refers to the number of beds that are physically available at the moment, regardless of whether they are planned for future use. The planned number of available beds refers to the number of beds that will be available taking future schedules into account.

[0032] Figure 6 is a flowchart illustrating the operation of the emergency medical care support device 10. The data acquisition unit 103 of the emergency admission support device 10 acquires electronic medical record information stored in the electronic medical record system 20 (step S101), and extracts the medical and nursing needs and the number of patients requiring observation for each ward from the electronic medical record information (step S102).

[0033] Next, the data acquisition unit 103 acquires medical institution information from the in-hospital system 30 (step S103), and extracts the number of staff by skill level, scheduled surgeries, and the number of admissions and discharges for each ward from the medical institution information (step S104). The number of staff by skill level is the number of nurses, doctors, and other staff on duty that day, and is a value counted separately for each skill level.

[0034] Next, the workload score calculation unit 104 calculates the workload (step S105). To determine the workload, the workload score calculation unit 104 calculates the workload for each ward by summing the values ​​of the following items for each ward: the number of events, the number determined based on admissions and discharges, the medical and nursing needs, the number of people requiring observation, and the number of patients. Here, the workload score calculation unit 104 may simply sum the values ​​of the following items: the number of events, the number determined based on admissions and discharges, the medical and nursing needs, the number of people requiring observation, and the number of patients. Alternatively, it may multiply each item by a coefficient before summing. Different coefficients may be used depending on the medical facility. Furthermore, different coefficients may be used for each item. Also, the coefficients may be determined considering the degree of workload in the ward, etc. Such coefficients may be input from the administrator's terminal device T, stored in the memory unit 102, and read by the workload score calculation unit 104 from the memory unit 102 for use in calculations.

[0035] For example, a low number of surgeries reduces the workload (task load) for surgical staff, while a high number of surgeries increases the workload. Similarly, the number of admissions and discharges increases the workload for nurses due to the necessary procedures and patient transport during admission and discharge. Furthermore, when the level of medical and nursing care needs is high, the workload for staff is high, and when the level of medical and nursing care needs is low, the workload for staff is low. When the number of people requiring observation or the number of patients is large, the amount of nursing work increases, resulting in a heavy workload for staff. Conversely, when the number of people requiring observation or the number of patients is small, the amount of nursing work decreases, resulting in a lighter workload for staff.

[0036] In this way, by determining the workload based on the number of events, the number of admissions and discharges, the medical and nursing needs, the number of people requiring observation, and the number of patients, the workload of the staff can be expressed numerically. Furthermore, the workload score calculation unit 104 may determine the workload by calculating the sum of values ​​obtained for each evaluation item, based on a coefficient determined according to that evaluation item and the value of that evaluation item. This makes it possible to determine the workload while taking into account the different circumstances of each medical facility. The workload score calculation unit 104 may determine the workload using at least one of the following evaluation items: the number of events, the number determined based on hospital admissions and discharges, the medical and nursing needs, the number of people requiring observation, and the number of patients.

[0037] Next, the workload score calculation unit 104 calculates the amount of resources (step S106). To determine the amount of resources, the workload score calculation unit 104 calculates the amount of resources by summing the number of people for each proficiency level for each ward. Here, the workload score calculation unit 104 may calculate the amount of resources by summing the number of people for each proficiency level, or it may multiply the number of people for each proficiency level by a coefficient for each proficiency level and then sum them up. The coefficient may be a different number depending on the proficiency level. Also, the coefficient may be a different value for each medical facility. Such coefficients may be input from the administrator's terminal device T and stored in the memory unit 102, and the workload score calculation unit 104 may read them from the memory unit 102 and use them in calculations. Thus, the workload score calculation unit 104 determines the amount of resources for each ward by calculating the sum of values ​​obtained by multiplying a coefficient determined according to the level of proficiency by the number of people corresponding to that level of proficiency.

[0038] Next, the workload score calculation unit 104 calculates a workload score based on the amount of tasks and the amount of resources (step S107). In determining the workload score, the workload score calculation unit 104 may, for example, calculate the workload score by dividing the amount of tasks by the amount of resources. If the medical facility consists of multiple wards, the workload score calculation unit 104 may calculate the workload score for each ward.

[0039] Once the workload score is calculated, the output unit 105 generates screen data to display the bed control screen when a request for display of the bed control screen is received from the terminal device T, and transmits the generated screen data to the requesting terminal device T via the communication unit 101, thereby displaying it on the terminal device T (step S108). As a result, the display screen of the terminal device T shows not only the current number of available beds in the medical facility and the planned number of available beds in the future, but also the workload score. Furthermore, by checking the bed control screen, the person in charge of determining the number of available beds can determine the number of available beds based on the workload score, in addition to the current and planned number of available beds, taking into account the workload at the medical facility.Therefore, even without collecting information on the operational status within the medical facility, the number of staff on duty and their workload, or checking the situation themselves, it is possible to understand the workload at the medical facility by knowing how much the workload is relative to the amount of resources, thereby reducing the burden of considering the number of available beds.

[0040] The person responsible for determining the number of available beds checks the data displayed on the bed control screen, determines the number of available beds, and inputs it into the input device of terminal device T. The data acquisition unit 103 of the emergency admission support device 10 acquires the number of available beds input from terminal device T. The output unit 105 displays the acquired number of available beds in the display field for available beds on the bed control screen. This allows each staff member within the medical facility, or emergency medical personnel, to check the number of available beds on terminal device T, making it easier to decide whether or not to accept a patient based on the number of available beds. This bed control screen may display the total number of available beds for the entire medical facility, or it may display the number of available beds for each individual ward. Furthermore, if a staff member using terminal device T displaying the bed control screen inputs a request to specify a ward name from the bed control screen, the system may display the number of available beds in that ward. Furthermore, the person responsible for determining the number of available beds can periodically or as needed check the bed control screen and update the number of available beds while confirming the relationship between the current number of available beds, the planned number of available beds, and the occupancy score.

[0041] According to the embodiment described above, not only the current number of available beds but also the future number of available beds and the level of nursing workload are displayed. Therefore, nurses and other personnel responsible for determining the number of available beds (number of beds that can be accepted) can easily determine the number of available beds (number of beds that can be accepted) based on this information. Furthermore, according to the above-described embodiment, since a workload score is displayed for each ward, it becomes easier to consider adjusting staff allocation between wards. It also becomes easier to consider which of several wards is more likely to accept patients. Furthermore, the aforementioned emergency admission support system can provide an information-sharing platform that allows for the consideration of the number of available hospital beds based on objective information, and foresee which ward should next accept emergency patients.

[0042] In the embodiment described above, the output unit 105 may display a busyness list, as shown in Figure 4, on the display screen of the requesting terminal device T in response to a request from the terminal device T. The output unit 105 may also display a bed availability schedule, as shown in Figure 3, on the display screen of the requesting terminal device T in response to a request from the terminal device T. Furthermore, while the case where the output unit 105 displays the current number of available beds, the planned number of available beds, and the busyness score on the bed control screen has been described, the busyness score may be displayed on a separate screen from the screen displaying the current number of available beds and the planned number of available beds, the busyness score may be displayed independently, or it may be displayed together with other information besides the current number of available beds and the planned number of available beds. Information displayed on screens such as the busyness list, the vacancy schedule, and the bed control screen can be used as emergency admission support information.

[0043] The emergency medical assistance device 10 in the above-described embodiment may be implemented using a computer. In that case, the program for implementing this function may be recorded on a computer-readable recording medium, and the program recorded on this recording medium may be loaded into a computer system and executed. Here, "computer system" includes hardware such as an OS and peripheral devices. Furthermore, "computer-readable recording medium" refers to portable media such as flexible disks, magneto-optical disks, ROMs, CD-ROMs, and storage devices such as hard disks built into a computer system. Moreover, "computer-readable recording medium" may also include those that dynamically hold programs for a short period of time, such as communication lines used when transmitting programs via networks such as the Internet or communication lines such as telephone lines, and those that hold programs for a certain period of time, such as volatile memory inside a computer system that acts as a server or client in such cases. Furthermore, the above-mentioned program may be for implementing a part of the above-mentioned function, or it may be a program that can implement the above-mentioned function in combination with a program already recorded in the computer system, or it may be implemented using a programmable logic device such as an FPGA (Field Programmable Gate Array).

[0044] Furthermore, the Sustainable Development Goals (SDGs) are among the 17 international goals adopted at the UN Summit in September 2015. The emergency medical care support system according to this embodiment can contribute to achieving some of the 17 SDGs, such as Goal 11, "Make cities and human settlements inclusive, safe, resilient and inclusive, safe

[0045] While embodiments of this invention have been described in detail above with reference to the drawings, the specific configuration is not limited to these embodiments and includes designs and the like that do not depart from the spirit of this invention. [Explanation of Symbols]

[0046] 10. Emergency medical care support device 20 Electronic Medical Record System 30 In-hospital systems 101 Communications Department 102 Storage section 103 Data Acquisition Unit 104 Busyness Score Calculation Unit 105 Output section 106 Control Unit N Network S Emergency Medical Care Acceptance Support System T, T1, T2 Terminal Devices

Claims

1. A workload score calculation unit calculates a workload score based on the relationship between the amount of tasks representing the amount of nursing care required for patients at the medical facility at the time of evaluation and the amount of resources determined based on the number of staff working at the medical facility. An output unit that displays the busyness score on the screen of a terminal device used by the staff of the aforementioned medical facility. An emergency medical care system that provides support for receiving patients.

2. It has a data acquisition unit that acquires the medical and nursing needs, the number of people requiring observation, and the number of people who can perform medical-related work at the aforementioned medical facility. The aforementioned workload score calculation unit determines the task volume based on the medical and nursing needs and the number of people requiring observation obtained by the data acquisition unit, and determines the resource volume based on the number of people who can perform medical-related tasks obtained by the data acquisition unit. The emergency medical care system according to claim 1.

3. The data acquisition unit, By communicating with an electronic medical record system that stores electronic medical record information, the medical and nursing needs and the number of patients requiring observation are extracted from the electronic medical record information. Furthermore, by communicating with an in-hospital system that stores medical institution information, the number of people who can perform medical-related tasks at the medical facility is extracted from the in-hospital system. The emergency medical care system according to claim 2.

4. The aforementioned busyness score calculation unit, The workload score is calculated by dividing the workload by the resource volume. The emergency medical care system according to claim 1.

5. The amount of nursing care required for the aforementioned patient is a value based on multiple evaluation items, The aforementioned busyness score calculation unit, The task volume is determined by summing the values ​​obtained for each evaluation item based on the coefficient determined according to that evaluation item and the value of that evaluation item, and the workload score is then calculated. The emergency medical care system according to claim 1.

6. The aforementioned evaluation items are: This includes at least the number of patients, the number of surgeries, the number of new admissions, and the number of people requiring observation. The emergency medical care system according to claim 5.

7. The aforementioned busyness score calculation unit, The number of staff members is counted according to their proficiency level, and the resource amount is calculated by summing the values ​​obtained based on a coefficient determined according to the proficiency level and the number of people corresponding to that proficiency level, for each proficiency level, and the workload score is calculated. An emergency medical care acceptance support system according to any one of claims 1 to 6.

8. The aforementioned busyness score calculation unit, A busyness score is calculated for each ward in the aforementioned medical facility. The emergency medical care system according to claim 7.

9. The output unit is, The number of available beds in the medical facility, the number of planned future available beds in the medical facility, and the number of available beds corresponding to the busyness score are displayed on the bed control screen. The emergency medical reception support system according to claim 1, having the following:

10. A computer-based method for supporting emergency admissions, A workload score is calculated based on the relationship between the amount of tasks representing the amount of nursing care required for patients at the medical facility at the time of evaluation, and the amount of resources determined based on the number of staff working at the medical facility. The busyness score is displayed on the screen of a terminal device used by the staff of the aforementioned medical facility. Methods for supporting emergency patient admissions.

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