Mobile terminal, monitoring system, display method and program

The mobile terminal system addresses the issue of message overlap by chronologically displaying security signals, ensuring only the oldest or latest messages are retained, thereby improving visibility and tracking of security events and schedule changes.

JP7627124B2Active Publication Date: 2025-02-05SECOM CO LTD
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Patent Information

Application Number
JP2021024330
Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2021-02-18
Publication Date
2025-02-05
Estimated Expiration
2041-02-18

AI Technical Summary

Technical Problem

Existing systems face challenges in maintaining visibility on chat screens when multiple signals with the same content are received, leading to overlapping messages that obscure important security mode switching history.

Method used

A mobile terminal system that receives multiple monitoring signals and displays messages chronologically, selectively retaining either the oldest or latest messages based on signal type to improve visibility and manage message history effectively.

Benefits of technology

Enhances the visibility of important security mode switching messages by ensuring only the oldest or latest relevant messages are displayed, allowing users to easily track event resolutions and schedule changes.

✦ Generated by Eureka AI based on patent content.

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Patent Text Reader

Abstract

To improve visibility of history display on a chat screen while maintaining transmittance to a user when a signal reporting a same content is received from a monitoring device.SOLUTION: A mobile terminal includes receiving means that receives a plurality of types of monitoring signals transmitted from a monitoring device that monitors a monitoring target, and display control means that displays messages corresponding to the received monitoring signals on a chat screen in a chronological order, and when the plurality of monitor signals having a same content repeatedly transmitted for a certain event is received from the monitoring device, the display control means selects a message to be left as a history display on the chat screen from a plurality of messages corresponding to the plurality of received monitoring signals according to the type of the received monitoring signal.SELECTED DRAWING: Figure 9
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Description

[Technical field]

[0001] The present invention relates to a surveillance system for monitoring buildings (specifically, a security system for guarding buildings such as offices and residences, and a monitoring system for monitoring the safety of users within a building), as well as a mobile terminal used in the system, and a display method and program for the mobile terminal. [Background technology]

[0002] 2. Description of the Related Art Conventionally, systems have been known that allow a user to remotely switch security modes using a mobile terminal from a location away from a security target such as a home.

[0003] For example, the following Patent Document 1 discloses that a security mode switching operation is received remotely from the operation screen of a mobile device of a user who is entering / residing in a building to be guarded, the security device switches the security mode in response to the switching operation, the mobile device receives a signal (notification) related to the security mode switching from the security device or a center, and a message (mode switching message) corresponding to the signal is additionally displayed in chronological order on the chat screen (history display), allowing the user to check the operation history. In addition to switching the security mode, the security device also transmits signals notifying the scheduled time for security to be set and emergency signals notifying the occurrence of an abnormality, and messages corresponding to these signals are also displayed as a history on the chat screen in the same way as the mode switching message. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2018-137673 A Summary of the Invention [Problem to be solved by the invention]

[0005] However, in the technology of Patent Document 1 mentioned above, when a mobile terminal receives signals indicating the same content from a security device multiple times, if all messages corresponding to the received signals are displayed as a history on the chat screen, the same messages will be displayed multiple times, making it difficult for the user to check the history of important mode switching messages, etc. on the chat screen.

[0006] In view of the above circumstances, an object of the present invention is to provide a mobile terminal, a monitoring system, a display method, and a program that are capable of improving the visibility of the history display on the chat screen while maintaining communicability to the user when a signal notifying the same content is received from a monitoring device. [Means for solving the problem]

[0007] In order to achieve the above object, a mobile terminal according to one embodiment of the present invention includes a receiving means for receiving a plurality of types of monitoring signals transmitted from a monitoring device that monitors a monitoring target, and a display control means for displaying messages corresponding to the received monitoring signals in chronological order on a chat screen. When the display control means receives a plurality of monitoring signals having the same content that are repeatedly transmitted for one event from the monitoring device, the display control means selects a message to be left as a history display on the chat screen from among a plurality of messages corresponding to the received monitoring signals in accordance with the type of the received monitoring signal.

[0008] With this configuration, when signals indicating the same content are received, the method of selecting messages to be left as history on the chat screen from the received signals is changed depending on the type of signal, thereby improving visibility on the chat screen while maintaining communication to the user.

[0009] Here, the monitoring device may be a security device in a security system that guards buildings such as offices and homes, or a monitoring device in a monitoring system that monitors the safety of users in buildings. The monitoring signal may notify the user's operation history (security mode switching, equipment control, safety confirmation contact, etc.) or detection history (abnormality detection, human detection, breathing detection, etc.) for the monitoring device. In addition, selecting a message to be left as a history display on the chat screen includes deleting messages other than the selected message from the chat screen after displaying the message on the chat screen, and also includes making a selection before displaying the message on the chat screen and displaying only the selected message on the chat screen.

[0010] The display control means may select the oldest message from among the messages corresponding to the plurality of event signals when the plurality of received monitoring signals are a plurality of event signals notifying of events detected by the monitoring device for the monitoring target, and may select the newest message from among the messages corresponding to the plurality of monitoring signals when the plurality of received monitoring signals are a plurality of monitoring signals other than the event signals.

[0011] As a result, for notifications regarding events that may require some kind of action, only the oldest message is left on the chat screen, making it possible to confirm when the event occurred, how much time it took from the event occurrence to the resolution of the abnormality, and so on. Furthermore, other messages may be, for example, schedule signals related to a predetermined schedule (such as the scheduled time to set the alert mode) set during monitoring. For schedule signals, only the most recent message is left on the chat screen, making it possible to confirm changes to the scheduled set time. In other words, if it can be confirmed from the history that the schedule signal was notified just before the scheduled set time, or that the set operation or extension operation was not completed in time, the scheduled set time can be delayed, or if there is still time until the scheduled set time, the scheduled set time can be advanced.

[0012] The display control means may be configured such that the received monitoring signals are a plurality of event signals notifying an event detected by the monitoring device regarding the monitoring target, and when an action has been taken in response to the event, a message indicating the action is displayed on the chat screen in association with the oldest message among the plurality of messages corresponding to the plurality of event signals.

[0013] This makes it easy to confirm that a certain action has been taken for an event as a history. Here, "displaying on the chat screen in association with each other" includes, for example, highlighting the oldest message and the action message (using the same color, the same bold font, etc.), linking the two so that they can be jumped to each other on a timeline, and displaying the action message below the oldest message.

[0014] The display control means may, when the chat screen is activated by a user, if a plurality of event signals notifying an event detected by the monitoring device for the monitoring target have been received as the plurality of monitoring signals, automatically transition and display a timeline of the chat screen so that the oldest unread message among a plurality of messages corresponding to the plurality of event signals is displayed.Further, the display control means may, when the chat screen is activated by a user, if a plurality of monitoring signals other than the event signals have been received as the plurality of monitoring signals, automatically transition and display a timeline of the chat screen so that the latest unread message among a plurality of messages corresponding to the plurality of monitoring signals is displayed.

[0015] As a result, when the chat screen is launched, if there is an unread message corresponding to an event signal, the oldest message is automatically displayed, allowing the user to immediately check when the event occurred; if there is an unread message corresponding to another signal, the newest message is automatically displayed, allowing the user to check the latest notification.

[0016] The display control means may display, on the chat screen, only a message corresponding to the oldest event signal among the plurality of event signals when the received plurality of monitoring signals are a plurality of event signals notifying of events detected by the monitoring device for the monitoring target, and may display, on the chat screen, only a message corresponding to the latest monitoring signal among the plurality of monitoring signals when the received plurality of monitoring signals are a plurality of monitoring signals other than the event signals.

[0017] This allows only the oldest or newest message to be displayed on the chat screen depending on whether the received monitor signal is an event signal or another signal, thereby improving the visibility of the chat screen.

[0018] In this case, the display control means may maintain the display of the message corresponding to the oldest event signal when an event signal related to the same event is received again after displaying a message corresponding to the event signal on the chat screen. Also, the display control means may update the message corresponding to the latest monitoring signal to a message corresponding to the newly received monitoring signal and additionally display the message when an event signal related to the same event is received again after displaying a message corresponding to a monitoring signal other than the event signal on the chat screen.

[0019] As a result, when a new monitoring signal is received, the oldest or newest message can be maintained on display depending on whether the signal is an event signal or another signal, thereby preventing a decrease in visibility.

[0020] A monitoring system including a monitoring device that monitors a monitoring target and a mobile terminal that can communicate with the monitoring device, the monitoring device has a transmitting means for transmitting a monitoring signal related to monitoring of the building to the mobile terminal, The mobile terminal includes a receiving means for receiving a plurality of types of monitoring signals transmitted from the monitoring device; a display control means for displaying messages corresponding to the received monitoring signals in chronological order on a chat screen, When the display control means receives a plurality of monitoring signals having the same content, which are repeatedly transmitted in response to one event, from the monitoring device, the display control means selects a message to be left as a history display on the chat screen from among a plurality of messages corresponding to the plurality of received monitoring signals in accordance with the type of the received monitoring signal. Surveillance system.

[0021] receiving a plurality of types of monitoring signals transmitted from a monitoring device that monitors a monitoring target; displaying messages corresponding to the received monitoring signals in chronological order on a chat screen; A display method comprising: The display step includes, when a plurality of monitoring signals having the same content that are repeatedly transmitted for one event are received from the monitoring device, selecting a message to be left as a history display on the chat screen from among a plurality of messages corresponding to the plurality of received monitoring signals in accordance with the type of the received monitoring signal. Display method.

[0022] On your mobile device, receiving a plurality of types of monitoring signals transmitted from a monitoring device that monitors a monitoring target; displaying messages corresponding to the received monitoring signals in chronological order on a chat screen; A program for executing The display step includes, when a plurality of monitoring signals having the same content that are repeatedly transmitted for one event are received from the monitoring device, selecting a message to be left as a history display on the chat screen from among a plurality of messages corresponding to the plurality of received monitoring signals in accordance with the type of the received monitoring signal. program. Effect of the Invention

[0023] As described above, according to the present invention, when a signal notifying the same content is received from a monitoring device, it is possible to improve the visibility of the history display on the chat screen while maintaining the communication to the user. However, this effect does not limit the present invention. [Brief description of the drawings]

[0024] [Figure 1] 1 is a diagram showing a configuration of a security system according to an embodiment of the present invention; [Diagram 2] A diagram showing the hardware configuration of a security device in one embodiment of the present invention. [Diagram 3] FIG. 2 is a diagram showing a hardware configuration of a user terminal according to an embodiment of the present invention. [Figure 4] A diagram illustrating multiple security areas of a security object in a security system according to one embodiment of the present invention. [Diagram 5] FIG. 13 is a diagram showing an example of a list screen displayed on a user terminal according to an embodiment of the present invention. [Figure 6] 11A and 11B are diagrams showing examples of a list screen and a chat screen displayed on a user terminal according to an embodiment of the present invention. [Figure 7] FIG. 13 is a diagram showing an example of a chat screen displayed on a user terminal according to an embodiment of the present invention. [Figure 8] FIG. 11 is a diagram showing an example of an operation screen displayed on a user terminal according to an embodiment of the present invention. [Figure 9] 11 is a flowchart showing the flow of operation of a user terminal in a security system according to one embodiment of the present invention. [Figure 10] A figure showing an example of the transition of screens displayed on a user terminal when an event signal or a schedule signal is received in a security system according to one embodiment of the present invention. [Figure 11] A figure showing an example of the transition of screens displayed on a user terminal when an event signal or a schedule signal is received in a security system according to one embodiment of the present invention. [Figure 12]A figure showing an example of a screen displayed on a user terminal when dealing with an event in a security system related to another embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0025] Hereinafter, an embodiment in which the present invention is applied to a security system will be described with reference to the drawings.

[0026] [System configuration] FIG. 1 is a diagram showing the configuration of a security system according to this embodiment.

[0027] As shown in the figure, the security system includes a security device 100, a user terminal 200, and a center server 300 in a security center.

[0028] The security device 100 is installed in a building (security target T) such as a corporate tenant building, monitors the security target T for abnormalities, and reports any detected abnormalities to a security center. As will be described in detail later, the security device 100 guards the security target T using a number of security modes (e.g., alert mode, alert release mode, presence set mode, etc.).

[0029] The user terminal 200 is, for example, a terminal carried by an employee of a company located in the building of the security target T, and is, for example, a portable computer such as a smartphone, a mobile phone, a tablet PC (Personal Computer), etc. The user terminal 200 is connectable to a mobile network such as LTE (Long Term Evolution), 3G, Wi-Fi, etc.

[0030] The user terminal 200 can switch the security mode from a remote location of the security target T by communicating with the security device 100, and can display a history of changes to the security mode. The security mode switching operation is input on an application (hereinafter referred to as a "security application") that is installed in the user terminal 200 and provides security mode information and other security information.

[0031] The security device 100 also has an operation unit (such as an operation panel) installed on the wall of each area of ​​the building of the security target T, and when the user is inside the building, the user can also use the operation unit to switch the security mode. Depending on the object to be operated by the operation unit, an authentication process may be required, for example, by inserting an authentication card given to each user into the operation unit. In this embodiment, the operation unit may be referred to as the "main body operation unit" in contrast to the user terminal 200 that can be remotely operated.

[0032] The center server 300 is a server installed in a security center operated by a security company, and is capable of communicating with the security device 100 and the user terminal 200 via the Internet. A controller is always present at the security center, and when an abnormality report is received from the security device 100, necessary measures such as dispatching a security guard to the object of security of the security device 100 are taken according to the type of abnormality report received.

[0033] The center server 300 also stores information such as the location of the security target T, and information about users (companies, etc.) under a security contract who are occupying the security target. For example, the center server 300 pairs the user terminals 200 and security devices 100 of each company occupying the security target T, and stores information for authentication purposes that groups them by security target T. The center server 300 also stores information about the authentication cards that have been paired and grouped in the same manner as the user terminals 200.

[0034] The security mode switching is performed according to the flow of (1) to (8) in the figure. That is, (1) the user terminal 200 requests the center server 300 to switch the security mode via the mobile network, (2) the center server 300 authenticates the user terminal 200 (the company to which the user terminal 200 belongs), and if the authentication passes, (3) transfers the security mode switching request to the security device 100, thereby requesting the security device 100 to switch the security mode. Then, (4) the security device 100 switches the security mode in response to the security mode switching request, and (5) notifies the center server 300 of the completion of the security mode switching.

[0035] Then, (6) the center server 300 receives the notification and requests an API for push notification on the Internet (for example, Apple Push Notification Service (APNS) or Firebase Cloud Messaging (FCM)) to send a push notification of the completion of the mode switching. (7) Upon receiving the request, the API sends a push notification of the completion of the mode switching to the user terminal 200, and (8) the user terminal 200 receives the push notification and displays the completion of the mode switching on the display unit.

[0036] As explained above, in the security mode switching process, the center server 300 only mediates (and authenticates) the communication between the security device 100 and the user terminal 200, and therefore in this embodiment, the communication actually mediated by the center server 300 may be described as communication between the security device 100 and the user terminal 200, with the mediation process omitted. Note that the security device 100 may be provided with some of the functions of the center server 300, allowing communication between the security device 100 and the user terminal 200 to be performed without the center server 300 acting as an intermediary.

[0037] The user terminal 200 can receive a remote switching operation of the security mode by the security application, and can display the security mode switching operation and the mode switching result by the security device 100 in response to the mode switching operation as a message on a chat screen. Furthermore, the user terminal 200 can also display information corresponding to the message on a list screen which is a list of display columns for each of a plurality of security areas within the security object T. Details of these display processes will be described later.

[0038] [Security device configuration] 2 is a block diagram showing the configuration of the security device 100. As shown in the figure, the security device 100 is made up of a main device 101, various sensors 10 and 12, and the like.

[0039] The intrusion monitoring sensor 10 is a sensor for detecting intruders, such as a sensor for detecting the opening and closing of doors and windows, a sensor for detecting heat emitted by the human body as a heat source, a sensor for detecting infrared rays being blocked by the human body, etc. The intrusion monitoring sensors are broadly divided into those installed in the outer periphery area of ​​the security target T and those installed in other areas. Furthermore, the intrusion monitoring sensors installed in the outer periphery area of ​​the security target T are divided into those installed in the entrance and exit areas and those other than those. The fire sensor 12 is a sensor for detecting heat and smoke associated with the outbreak of a fire.

[0040] The main device 101 is composed of a control unit 110, a notification unit 130, a notice unit 140, a display unit 150, an operation unit 160, and a communication interface (I / F) 170.

[0041] The reporting unit 130 reports an abnormality to a security center (not shown) via a communication line. The alarm unit 140 generates various alarm sounds. The display unit 150 is composed of an LED (Light Emitting Diode), a liquid crystal display, etc., and performs various displays on and off the main device.

[0042] Specifically, the notification unit 140 notifies by voice the security mode of the security device 100, whether or not an abnormality has been detected, scheduled guidance notifying the scheduled time for security start (security mode setting), operation guidance, etc. Alternatively or in addition to this, the display unit 150 may display information relating to the presence or absence of abnormality detection, scheduled guidance, and operation guidance.

[0043] The communication I / F 170 is an interface for wired or wireless communication with various sensors, etc. The communication I / F 170 also functions as an interface for wireless communication with the user terminal 200 as a remote control unit for switching security modes.

[0044] The operation unit 160 is configured with, for example, operation buttons, a touch panel, etc., and accepts user operations such as switching the security mode, etc. When the operation unit 160 is a touch panel, the operation unit 160 can be integrated with the display unit 150.

[0045] The operation unit 160 also has buttons for use other than switching security modes, such as an emergency call button to be operated if the user is attacked by an intruder or senses something abnormal with his or her body, and a cancel operation button to cancel an abnormality if the user accidentally causes one.

[0046] The control unit 110 is a part that is composed of a processor, a memory, etc., and controls the operation of the security device. Functionally, it realizes a mode storage means 112, a monitoring control information storage means 114, an intrusion monitoring sensor detection processing means 116, a mode setting means 118, etc. The mode storage means 112 stores each security mode together with its identification information, and stores information on the currently set security mode among them, for example, by a flag or the like. The monitoring control information storage means 114 stores the installation area and address code of various sensors, and stores the correspondence between the security mode and various sensors that are in a monitoring state. The intrusion monitoring sensor detection processing means 116 executes a process of outputting an abnormality signal by performing an abnormality judgment and a process of determining and outputting an alarm sound based on the current security mode stored in the mode storage means 112 and the contents stored in the monitoring control information storage means 114 when a certain intrusion monitoring sensor detects an intrusion. The mode setting means 118 executes the setting (switching) process of the above security mode based on the mode switching operation by the user via the operation unit 160 and the user terminal 200. When the security mode is changed, the mode setting means 118 stores the switched-to security mode in the mode storage means 112 as the current security mode.

[0047] Furthermore, when some abnormality occurs in the guard object T, the control unit 110 stores status information indicating that an abnormality is occurring together with the type of the abnormality (described later).

[0048] Although not shown, the main device 101 also stores group setting information relating to the multiple user terminals 200 and the authentication cards paired with the security device 100 and set as a group, as well as the identification information of each user (user name, user ID, etc.). In other words, the security device 100 stores, for each security area (or entire property), a user terminal 200 that can remotely control the security mode of that security area (or entire property) in association with the user terminal 200.

[0049] [User terminal configuration] 3 is a diagram showing the configuration of the user terminal 200. As shown in the figure, the user terminal 200 includes a CPU (Central Processing Unit) 21, a ROM (Read Only Memory) 22, a RAM (Random Access Memory) 23, an input / output interface 25, and a bus 24 connecting these to each other.

[0050] The CPU 21 appropriately accesses the RAM 23 etc. as necessary, and performs various arithmetic processing while controlling all the blocks of the user terminal 200. The ROM 22 is a non-volatile memory in which the OS, programs, various parameters, and other firmware to be executed by the CPU 21 are fixedly stored. The RAM 23 is used as a working area for the CPU 21, and temporarily stores the OS, various applications being executed, and various data being processed.

[0051] The input / output interface 25 is connected to a display unit 26, an operation reception unit 27, a storage unit 28, a communication unit 29, and the like.

[0052] The display unit 26 is a display device using, for example, a Liquid Crystal Display (LCD), an Organic ElectroLuminescence Display (OLED), a Cathode Ray Tube (CRT), or the like.

[0053] The operation reception unit 27 is, for example, a touch panel, a button, a key, or another input device. When the operation reception unit 27 is a touch panel, the touch panel can be integrated with the display unit 26.

[0054] The storage unit 28 is, for example, a flash memory (SSD; Solid State Drive) or other solid-state memory, a non-volatile memory such as a HDD (Hard Disk Drive), etc. The storage unit 28 stores the OS, various applications, and various data.

[0055] Particularly in this embodiment, the storage unit 28 stores the security application and other programs for the user terminal 200 to execute security mode switching processing in conjunction with the security device 100. The security application also includes data (text information and image information) required for displaying an operation screen for accepting a security mode switching operation, a chat screen for displaying the switching result, and a list screen. The CPU 21 functions as a display control means for controlling the display switching processing of the operation screen, list screen, and chat screen, and the display processing of messages. The security application also stores the current security mode of each security area set in the security device 100. Furthermore, the security application stores a message correspondence table that associates the security mode switching operation and switching processing with the messages to be displayed on the chat screen.

[0056] The communication unit 29 is a module for wireless communication such as LTE or Wi-Fi, and is responsible for communication processing between the security device 100 and the center server 300 via a mobile network and the Internet.

[0057] [Security area] Next, a description will be given of the multiple security areas of the security object T in this embodiment. Fig. 4 is a diagram illustrating the security areas of the security object T. Fig. 4A is a partially see-through diagram of the exterior of the security object T, and Fig. 4B is a plan view of the floor on which the security object T is located.

[0058] As shown in the figure, the security target T is, for example, a tenant building made up of multiple floors, and has a common area As and multiple individual areas Ai as security targets.

[0059] The common area As is an area that includes, for example, the entrance and exit of the security target T and is shared by employees of the tenant company. The common area As is usually provided on the first floor of the security target T, but may be provided on the second floor or higher.

[0060] The individual area Ai is an area used individually by each employee of the tenant company, and may be, for example, an office, a conference room, a laboratory, etc. To enter the individual area Ai, the employee must pass through the common area As.

[0061] The security device 100 can switch the security mode for each individual area Ai individually. To set the security mode for the common area As to the alert mode, all individual areas Ai must be set to the alert mode. When a user of each individual area Ai sets the security mode for his / her own individual area Ai to the alert mode, if all the other individual areas Ai are set to the alert mode, the user, as the last person to leave the building, performs an operation to set the security mode for the common area As (the entire security target) to the alert mode.

[0062] In addition, when multiple tenant companies occupy one security target T, the multiple tenant companies each use one or multiple individual areas Ai and share the common area As. In this case, the users of each tenant company cannot switch the security mode for the individual areas Ai in which other tenant companies occupy, and when the security mode for all of the users' own individual areas Ai and all of the individual areas Ai of other tenant companies are set to the alert mode, the security mode for the common area As is set to the alert mode.

[0063] In this embodiment, the user terminal 200, as described below, displays a list screen that lists display fields that display information regarding the security mode for each individual area Ai, and is capable of switching between the list screen, a chat screen that displays messages regarding switching the security mode for each individual area Ai, and an operation screen for switching the security mode.

[0064] [Security mode type] Here, we will explain the types of security modes that the security device 100 has. In this embodiment, the security device 100 has an alert mode, a presence alert mode, and an alert release (presence) mode as security modes for each individual area Ai. The security device 100 also has an alert mode and an alert release mode as security modes for the shared area As.

[0065] The monitoring and emergency notification by the fire sensor 12 are performed regardless of the security mode. Any abnormal occurrence caused by these is notified by a different alarm sound. On the other hand, the monitoring by the intrusion monitoring sensor 10 differs depending on the security mode.

[0066] The alert mode is a mode that is set when all users of an individual area Ai of the security target T leave (exit) the individual area Ai, and when all users of all individual areas Ai leave (exit) the security target T. In this mode, monitoring by the intrusion monitoring sensor 10 is performed by all the intrusion monitoring sensors 10 installed in the individual area Ai and the common area As.

[0067] The presence alert mode is a mode used when a user is present in the individual area Ai and it is desired to monitor intrusion from the outside. In this mode, monitoring by the intrusion monitoring sensors 10 is performed only by the intrusion monitoring sensors 10 installed in the outer peripheral area of ​​the individual area Ai, such as windows and doors, out of all the intrusion monitoring sensors 10.

[0068] The disarm mode is a mode used when a user of an individual area Ai is present. In this mode, monitoring is not performed by the intrusion monitoring sensor 10. When a user switches the security mode of an individual area Ai to the disarm mode, if the security modes of all individual areas Ai of the security target T are set to the security mode, the common area As is also set to the security mode, and the user must first switch the security mode of the common area As to the disarm mode, and then switch the security mode of the individual area Ai to the disarm mode.

[0069] [Signal transmitted from security device] Next, a description will be given of the types of signals (security signals) transmitted from the security device 100 to the user terminal 200. The transmitted signals include a schedule signal, a mode switching signal, an event signal, and the like, as will be described below.

[0070] (Schedule signal) As described above, if the security mode of the security object T or each individual area Ai has not been set to the above-mentioned alert mode even when the time (scheduled set time) arrives when the security object T or each individual area Ai is supposed to be unattended, the security device 100 will alert the scheduled guidance via the alarm unit 140 before the scheduled set time to prevent the security object T or each individual area Ai from being left in an unguarded state (NO set abnormality).

[0071] If the user wishes to continue being in the room after receiving the scheduled time guidance, for example, to continue working overtime, the user extends the set scheduled time or cancels the setting.

[0072] In order to further strengthen the function of preventing the NO set abnormality, a schedule signal is transmitted in association with the fixed time guidance. That is, the security device 100 judges whether the security target T (individual area Ai) is in alert mode or not at a pre-registered time before the scheduled set time, and if it is not in the out alert mode, repeatedly transmits a schedule signal to the user terminal 200 until the alert mode is set. The schedule signal includes the following fixed notification and additional notification.

[0073] The fixed notification is a process linked to the fixed time guidance of the security device 100, and the security device 100 notifies the user by voice or by the display unit 150 of the security device 100, and also transmits a schedule signal related to the fixed notification to the user terminal.

[0074] In this case, the schedule signal includes information indicating that it is a fixed notification, information on the individual area Ai which is the scheduled set time, and information on the remaining time until the scheduled set time.

[0075] For example, if the scheduled set time for a certain individual area Ai is 8 p.m., the security device 100 determines whether the security mode for the individual area Ai is the alert mode 15 minutes before 8 p.m., and determines whether to transmit a schedule signal.

[0076] The additional notification is a notification that is additionally set by each user who uses the individual area Ai, separate from the fixed notification linked to the scheduled guidance. When the time set by each user arrives, the security device 100 determines whether the security target T (individual area Ai) is in alert mode or not, and if it is not in alert mode, transmits a schedule signal to the user terminal 200.

[0077] In this case, each schedule signal includes information indicating that it is an additional notification, information on the individual area Ai which is the scheduled set time, and information on the remaining time until the scheduled set time.

[0078] For example, if the scheduled set time for an individual area Ai is 8 p.m. and the scheduled set time for the fixed notification is 15 minutes before the scheduled set time, the individual user additionally sets in the security device 100 the time at which they want the schedule signal to be transmitted, for example, 10 minutes or 20 minutes before the scheduled set time, separately from the fixed notification, and the security device 100 determines whether the security mode for the individual area Ai is in alert mode at each of the times and determines whether to transmit the schedule signal. Note that multiple fixed notifications may be set for one scheduled set time.

[0079] Furthermore, the schedule signal includes, apart from the security mode, a signal (forgotten to set signal) for notifying (prompting switching to the set or unset state) when the sensor is not set (alert state) or not set (non-alert state) even at the set time, for example in a safe sensor. As for the forgotten to set signal, in addition to the safe sensor, a window sensor (detecting whether a window is open or closed), lighting ON / OFF (lights off after midnight, etc.), air conditioning ON / OFF, etc. can also be set.

[0080] (Mode switching signal) The mode switching signal is a signal transmitted when the security device 100 switches the security mode in response to a security mode switching operation by the user. The mode switching signal includes information indicating that it is a mode switching signal, information on the individual area Ai to be guarded, and mode identification information indicating the security mode after switching.

[0081] (Event Signal) The event signal is a signal for confirming to the user whether or not there is a problem at the site when the occurrence of an event is detected by the security device 100. That is, in the presence alert mode, for example, when a user accidentally opens a window or a safe and a sensor of a monitored object (such as a window, door sensor, or human sensor) detects it, the security device 100 repeatedly transmits an event signal to confirm that it is an erroneous operation until the user replies that he or she has confirmed it. The event signal includes information on what the event occurred about, where the event occurred, and the time when the event occurred.

[0082] For example, when the electric lock of an individual area Ai is unlocked in the occupancy alert mode, the security device 100 transmits information that the electric lock has been unlocked as an event signal, and also includes an image captured by a camera photographing the electric locked door.

[0083] The user terminal 200 stores the message contents corresponding to each of the above signals in advance as a table or the like, and displays the message corresponding to the received signal on the chat screen. Note that the user terminal 200 may not store the message contents in advance, and the security device 100 may include information on the message contents to be displayed for each signal, or when the user terminal 200 updates the chat screen for the center server 300, information on the message contents to be added and displayed in response to the signal may be received from the center server 300.

[0084] [List screen, chat screen and operation screen] As described above, in this embodiment, the security application of the user terminal 200 switchably displays a list screen that displays a list of information regarding the security mode for each individual area Ai, a chat screen that displays messages regarding the security mode for each individual area Ai in a chronological order in an interactive format, and an operation screen that accepts switching operations for the security mode from the user.

[0085] FIG. 5 is a diagram showing an example of the list screen together with the external appearance of the guard target T of FIG. 4A.

[0086] As shown in the figure, the list screen 70 displays a list of display fields 71 ​​corresponding to the shared area As and the individual area Ai. In the example of the figure, the display field 71 corresponding to the shared area As is displayed at the top, and the display field 71 corresponding to the individual area Ai is displayed below it. Note that if the security object T does not have a shared area As, a list of only the individual area Ai is displayed.

[0087] As the display field 71 corresponding to the individual area Ai, in addition to the display field 71 corresponding to the individual area Ai where the user of the individual area Ai has the authority to switch the security mode, a display field 71 corresponding to the individual area Ai where the user of the individual area Ai does not have the authority to switch the security mode (for example, of another tenant company) is also displayed, for example, at the bottom. However, the display field 71 for the security areas where the user does not have the authority to operate is not for each security area, but when there are multiple security areas, a single display field 71 is displayed, and in this display field 71, a message is displayed indicating whether all of the security areas where the user does not have the authority to operate are in alert mode. The user cannot operate this display field 71.

[0088] Each display field 71 displays information such as an area name 72 indicating the name of each security area, a security mode icon 73 that identifies the current security mode state of each security area by color (for example, blue for alert mode and black for disarmed mode), the latest message 74 related to the security mode displayed on the chat screen corresponding to each security area, and the reception time 75 of the latest message 74. Note that even for a display field 71 that collectively displays multiple security areas for which the user does not have the authority to switch the security mode, the latest message 74 related to the security mode (for example, a message saying "It is set" if all multiple security areas are switched to alert mode) and the reception time 75 of the latest message 74 may be displayed.

[0089] As will be described later, the latest security mode messages 74 displayed in each display box 71 include messages indicating the current (switched) security mode for each security area, as well as messages indicating changes to security hours.

[0090] Fig. 6 is a diagram showing an example of the list screen 70 and a chat screen that can be switched from the list screen 70. Fig. 7 is a diagram showing a more detailed example of the chat screen.

[0091] 6, when a user selects any of the display fields 71 ​​on the list screen 70 by tapping or the like, the screen switches to a chat screen for the individual area Ai or the shared area As corresponding to the selected display field 71. The chat screen 80 displays a group of area messages in chronological order, including a switching message corresponding to switching of the security mode for each security area.

[0092] As shown in Figures 6 and 7, on the chat screen 80, switching messages, namely a message indicating a mode switching operation by the user (mode operation message 83) and a message indicating the mode switching result by the security device 100 in response to the mode switching operation (mode switching message 84), are displayed in chronological order in an interactive format, separated into different areas (for example, the former on the right and the latter on the left).

[0093] The mode switching message 84 is a message corresponding to the mode switching signal transmitted from the security device 100 when switching the security mode.

[0094] In FIG. 6, the latest message 74 displayed in the display field 71 of the list screen 70 corresponds to the mode switching message 84 displayed at the bottom of the chat screen 80.

[0095] 7, the chat screen 80 has a time axis that runs from top to bottom, with older (earlier received) messages being displayed at the top and newer (later received) messages being displayed at the bottom. The latest message is always added to the bottom, and older messages that do not fit within the display range of the message display area can be scrolled to the bottom and displayed by the user flicking or swiping the message display area, for example, vertically.

[0096] Each mode operation message 83 and each mode switching message 84 includes, in addition to the message body enclosed in a rectangular frame, operator information, an operation tool, and reception time (operation time) information in an adjacent position (for example, at the top).

[0097] In the example of Figure 7, in response to an alert release operation by Taro, the user of user terminal 200, a mode operation message 83 indicating the operation and a mode switching message 84 indicating the result of switching to the alert release mode in response to the operation are displayed.

[0098] Furthermore, on the chat screen 80, ordinary messages can also be exchanged between a plurality of users in the security area corresponding to the chat screen 80, and these messages are displayed as messages 89.

[0099] Although not shown in the figure, when a user double-tap on chat screen 80, a character selection area such as a character input box and a keyboard for the user to compose a message is displayed, for example at the bottom, allowing the user to enter a message.

[0100] Furthermore, notification messages from the security device 100 side or the security system side other than the switching of the security mode by the security device 100 may also be displayed on the chat screen 80. Notification messages include, for example, messages corresponding to fixed notifications and additional notifications based on the schedule signal, a message 86 (for example, a notification that an object has been detected) corresponding to the event signal transmitted when some event occurs with respect to equipment (temperature, doors, etc.) or sensors (safes, windows, etc.) in the security area corresponding to the chat screen 80 in the presence security mode, and an abnormality message displayed in response to the emergency signal transmitted when some abnormality occurs in the building or security area in the security mode.

[0101] Furthermore, when a preset event occurs (for example, when the alert mode is switched to the non-alert mode), a security camera image 87 relating to the event is received from the security device 100 and is additionally displayed on the chat screen 80.

[0102] For example, when a user inputs an operation to cancel the security mode of an individual area Ai, in order to make it possible to confirm whether the user who performed the cancellation operation is the same person as the user who entered the room, a video (image or video) captured by a surveillance camera is transmitted to the user terminal 200 and displayed on the chat screen 80. Furthermore, when a sensor in a safe or window detects something, an image from the surveillance camera around the safe or window may be transmitted to the user terminal 200 and displayed on the chat screen 80, or a message indicating the detection may be additionally displayed.

[0103] Further, for example, at the bottom of the chat screen 80, an operation menu button 81 and a setting menu button 82 are displayed.

[0104] The operation menu button 81 is a button for switching between the operation screen and the chat screen 80. The setting menu button 82 is a button used when changing various settings related to user information and the like.

[0105] Also, for example, in the upper left corner of the chat screen 80, a security mode display icon 85 is displayed indicating the current security mode of the security area corresponding to the chat screen 80. For example, the security mode display icon 85 is displayed in blue if the security area is in alert mode, and in black if not. Also, in the chat screen 80, the security mode display icon 85 also functions as a list screen return button for switching the chat screen 80 to the list screen 70 when tapped by the user.

[0106] FIG. 8 is a diagram showing an example of the operation screen.

[0107] As shown in the figure, when the user taps an operation menu button 81 on the chat screen 80, the operation screen 90 is displayed so as to be overlapped with the chat screen 80, for example.

[0108] The operation screen 90 is configured as a user interface using, for example, a touch panel, and in addition to the operation menu button 81 and setting menu button 82 that are provided in common with the chat screen 80, has an in-zone area selection button 91, a status check button 92, an alert mode setting button 93, an alert off mode setting button 94, a presence alert mode setting button 95, and a security time change button 96. Each button is displayed on the screen as a button icon, and when the user taps on the respective button icon area, it is recognized as a selection operation of the respective button.

[0109] The intra-area selection button 91 is a button for selecting an area as a target for a security mode switching operation when an individual area Ai is further divided into a plurality of areas and guarded by the area.

[0110] The status confirmation button 92 is a button for confirming the current security mode status of the individual area Ai.

[0111] The alert mode setting button 93 is a button that accepts a tap operation for switching from alert disarm mode to alert mode, and the alert disarm button 94 is a button that accepts a tap operation for switching from alert mode to alert disarm mode.

[0112] The presence alert mode setting button 95 is a button that accepts a tap operation for switching the current security mode to the presence alert mode.

[0113] The security time change button 96 is a button that accepts an operation to change (extend, etc.) the set time in relation to a function of automatically switching the individual area Ai to security mode or contacting the user by phone from the security center when the security mode for the individual area Ai has not been set even at the time previously set by the user. When the security time change button 96 is tapped, a screen for inputting the changed set time is displayed, and the user can change the time on the screen.

[0114] When the above-mentioned various buttons are operated by the user, the user terminal 200 transmits to the security device 100 a signal requesting switching to the corresponding security mode.

[0115] The operation screen 90 is switched to the chat screen 80 by operating the operation menu button 81, and also by operating, for example, a close button provided in the upper right portion.

[0116] When the security application is started or when switching to the operation screen 90, a pop-up is displayed prompting the user to enter a passcode for user authentication, and operation of each mode setting button is enabled when the user correctly enters the passcode. As a user authentication method, biometric authentication such as a fingerprint can be used instead of a passcode. User authentication may also be performed when each mode setting button is pressed on the operation screen 90.

[0117] [Security system in operation] Next, the operation of the security system configured as above will be described. The operation is executed by the cooperation of hardware such as the CPU and communication unit of the security device 100 and the user terminal 200, and software stored in the storage unit. In the following description, for convenience, the control unit 110 of the security device 100 and the security application or CPU 21 of the user terminal 200 are regarded as the operating subjects.

[0118] Fig. 9 is a flowchart showing the flow of display processing of the user terminal 200 when a security signal is received from a security device in the above security system. Fig. 10 and Fig. 11 are diagrams showing screen transitions on the user terminal 200 when an event signal or schedule signal is received in the flowchart. Fig. 10 and Fig. 11 show a series of screen transitions.

[0119] As described above, when the security device 100 is set to transmit an additional notification for each individual area Ai, it determines whether the current security mode is the alert mode or not when the transmission setting time arrives. If the current security mode is not the alert mode, it transmits a schedule signal for the additional notification only to the user terminals 200 that have been set to receive the additional notification.

[0120] Furthermore, when the time for the scheduled guidance for the individual area Ai arrives, the security device 100 judges whether the current security mode is the alert mode or not. If the current security mode is not the alert mode, the security device 100 issues a scheduled guidance notification from a speaker or the like and transmits a fixed notification schedule signal to the user terminals 200 of all users who use the individual area Ai.

[0121] Furthermore, when the security device 100 detects the occurrence of an event in an individual area Ai, such as an electric lock being unlocked, a window being opened, a facility abnormality, an equipment abnormality, or an emergency abnormality, in the presence alert mode, it transmits an event signal to the user terminal 200 of the user in the individual area Ai to check with the user whether there is a problem or not. In other words, the event signal is an urgent signal of an event that has occurred in the individual area Ai, which requires the user of the individual area Ai, the manager of the monitored object T, the monitor, or the like to check early whether there is a problem or not.

[0122] As shown in FIG. 9, when the CPU 11 of the user terminal 200A of a user using a certain individual area Ai determines that it has received a security signal from the security device 100 (Yes in step 11), it determines whether the signal is an event signal, a schedule signal, or some other signal (step 12).

[0123] If the CPU 11 determines that the received security signal is an event signal, the CPU 11 additionally displays a message 86 corresponding to the event signal (for example, if two event signals are received, messages 86a and 86b) on the chat screen 80 of the individual area Ai identified by the event signal, as shown in FIG. 10(C) (step 14).

[0124] Here, messages corresponding to an event signal include, for example, "Event occurred," "An event has occurred," "An event has occurred in XX block," "XX event has occurred. Please check," and the like, but are not limited to these.

[0125] Next, as shown in FIG. 11(E), the CPU 11 selects only the oldest message 86 among the multiple messages 86 corresponding to the multiple event signals, leaves it on the chat screen 80 as a history display, and deletes the other messages 86 from the chat screen 80 (step 15). In the example of FIG. 11(E), among two messages 86a and 86b corresponding to two event signals, only the oldest (first) message 86a remains on the chat screen 80, and the second message 86b has been deleted. The timing of the deletion may be when the user marks the message as read (displays the chat screen 80 on which the message is displayed) or after a predetermined time (for example, 1 minute, 5 minutes, etc.) has elapsed. The message may also be deleted the next time the user starts the security application and displays the chat screen 80.

[0126] Furthermore, if it is determined in step 12 above that the received security signal is a schedule signal, the CPU 11 additionally displays a message 86 corresponding to the schedule signal (for example, if two schedule signals are received, messages 86l and 86m) on the chat screen 80 of the individual area Ai identified by the schedule signal, as shown in FIG. 10(C) (step 16).

[0127] Here, messages corresponding to the schedule signal are, for example, "It will soon be XX time (hh:mm). Please check", "It will soon be XX time", "It will soon be XX time in △△ block", "The time is mm minutes away. Please perform the set operation or change the security time operation", etc., where "〇〇" above can be a phrase such as set security, set safe, lock windows, turn off lights, etc., corresponding to the content scheduled in advance, but is not limited to these.

[0128] 11(E), the CPU 11 selects only the latest message 86 out of the multiple messages 86 corresponding to the multiple schedule signals, leaves it on the chat screen 80 as a history display, and deletes the other messages 86 from the chat screen 80 (step 17). In the example of FIG. 11(E), out of two messages 86l and 86m corresponding to two schedule signals, only the latest (second) message 86m remains on the chat screen 80, and the first message 86l has been deleted. The timing of the deletion may be when the user marks the message as read (displays the chat screen 80 showing the message), or may be after a predetermined time (e.g., one minute, five minutes, etc.) has elapsed.

[0129] 10(A), if the display unit 26 of the user terminal 200 is in a locked (sleep) state when an alarm signal is received, the CPU 11 displays a message corresponding to the alarm signal on the lock screen as a push notification 50. In the figure, push notifications 50a and 50b corresponding to two event signals and push notifications 50l and 50m corresponding to two schedule signals are displayed on the lock screen.

[0130] Then, as shown in FIG. 10(B), when the user taps on one of the push notifications 50, or when the user taps on the icon of a security application on the home screen of the user terminal 200, the CPU 11 transitions to the chat screen 80 of the corresponding individual area Ai, and additionally displays the corresponding messages (messages 86a, 86b corresponding to the event signal, and messages 86l, 86m corresponding to the schedule signal) as shown in FIG. 10(C).

[0131] Returning to FIG. 9, if it is determined in step 12 above that the received security signal is another signal, the CPU 11 additionally displays a message corresponding to that signal on the chat screen 80 of the individual area Ai identified by that schedule signal (step 18).

[0132] For example, when a mode switching signal is received, the CPU 11 additionally displays a mode switching message 84 corresponding to that signal on the chat screen 80, updates the display of the current security mode on the chat screen 80 and the list screen 70, and updates the time display and message display on the list screen 70.

[0133] 10, the message displayed in the push notification 50 and the chat message 86 additionally displayed on the chat screen 80 have the same content, but they may be different sentences as long as they have the same gist. Also, the push notification 50 may be a message that simply notifies the user of the notification (for example, "There is a notification from the center").

[0134] 11(F), when an event signal is received after the above two event signals are received, the CPU 11 displays a corresponding third message 86c on the chat screen 80. Then, when the message 86c is read by the user, the third message 86c is deleted from the chat screen 80, and only the oldest message 86a remains, as shown in FIG.

[0135] 11(F), when a schedule signal is received after the above two schedule signals, the CPU 11 displays a corresponding third message 86n on the chat screen 80. When the message 86n is read by the user, the second message 86m, which was the latest message up until that point, is deleted from the chat screen 80, and only the latest message 86n remains, as shown in FIG.

[0136] As shown in FIG. 10(D), (E), and (F), when a message 86 saying "Event occurred" is displayed upon receiving an event signal, if users input messages 86 such as "Please check the event", "I will check it", and "There was no problem", as shown in FIG. 10(G), the security device 100 transmits a security signal notifying the event cancellation as the action against the event occurrence has been completed (confirmed that there is no problem), and the CPU 11 responds by displaying a action message 87 such as "The event has been resolved". If the event is the unlocking or opening of an electric lock in an individual area Ai, the event cancellation is notified when the locking or closing of an electric lock (such as a window or door) is confirmed on the security device 100 side in addition to the confirmation message that there is no problem. In the case of unlocking or opening an electric lock, etc., a confirmation message may not be necessary if the unlocking or closing of the electric lock is confirmed on the security device 100 side. Furthermore, when the user performs a touch operation or the like on a message 86 corresponding to an event signal, the CPU 11 may display a dialogue asking whether the event of this message 86 has been resolved, and when the user selects that the event has been resolved, send a signal to the security device 100 to notify the event that it has been resolved, and display a processing message 87. Note that after receiving an event signal, the CPU 11 may automatically recognize a message indicating that the event has been resolved, such as "There was no problem," among normal messages between users, and send a signal to the security device 100 to notify the event that it has been resolved, and display the processing message 87.

[0137] Also, as shown in the same figure (G), when a message 86 saying "Set scheduled time" is displayed upon receipt of a schedule signal, the user inputs a mode switching operation via the operation screen 90, and upon receiving a mode switching signal from the security device 100 which has accordingly switched the security mode to the alert mode, the CPU 11 displays a corresponding mode switching message 84 (note that the mode operation message 83 is not shown).

[0138] In this way, by leaving only the oldest message among multiple messages corresponding to multiple event signals on the chat screen 80, it is possible to check when the event occurred, how much time passed from when the event occurred until the abnormality was resolved, etc.

[0139] In addition, by leaving the latest message among multiple messages corresponding to multiple schedule signals (including the forget-to-set signal), it is possible to check the change in the scheduled set time. In other words, if it can be confirmed from the history that the schedule signal was notified just before the scheduled set time, or that the set operation or extension operation was not completed in time, the scheduled set time can be delayed, or if there is time until the scheduled set time, the scheduled set time can be advanced.

[0140] [summary] As described above, according to this embodiment, the user terminal 200 leaves only the oldest message as a history on the chat screen 80 for multiple messages corresponding to multiple event signals, while leaving only the latest message as a history on the chat screen 80 for multiple messages corresponding to multiple schedule signals. This makes it possible to prevent the same message from being duplicated while maintaining the communicability of messages to the user, and makes it easier to check other important messages such as mode switching operations.

[0141] [Variations] The present invention is not limited to the above-described embodiment, and various modifications can be made without departing from the spirit and scope of the present invention.

[0142] In the above embodiment, the user terminal 200 displays all of the messages corresponding to the event signals and schedule signals on the chat screen 80, and then deletes all messages other than those to be kept as history. However, the user terminal 200 may not display messages that are not to be kept as history on the chat screen 80 from the beginning, and may additionally display only messages that are to be kept as history on the chat screen 80 from the beginning.

[0143] In this case, when transmitting an event signal or a schedule signal, the security device 100 may include in the signal the same type of notification as the previously transmitted signal and information indicating which message is to be retained (e.g., a message ID, etc.). In other words, when selecting a message to be retained on the chat screen 80, the user terminal 200 does not need to determine which message is the oldest / latest.

[0144] Furthermore, in the case where only the oldest or newest message is displayed on the chat screen 80 from the beginning, if the user terminal 200 receives an event signal relating to the same event again after displaying a message corresponding to an event signal on the chat screen 80, the user terminal 200 may maintain the display of the message corresponding to the oldest event signal. Furthermore, if the user terminal 200 receives a schedule signal relating to the same scheduled set time again after displaying a message corresponding to a schedule signal on the chat screen 80, the message corresponding to the latest schedule signal already displayed may be updated to a message corresponding to the newly received schedule signal and additionally displayed.

[0145] In the above embodiment, when the user opens the chat screen 80, the user terminal 200 automatically transitions the timeline to a position where the oldest unread message can be displayed (the unread message is at the bottom or top of the screen), but if multiple event signals or schedule signals have been received, the timeline may be transitioned to a position among the messages corresponding to them. That is, if multiple event signals have been received, the timeline may be automatically transitioned to a position where the oldest message among the multiple messages corresponding to the event signals is displayed, and if multiple schedule signals have been received, the timeline may be automatically transitioned to a position where the latest message among the multiple messages corresponding to the schedule signals is displayed.

[0146] In the above-described embodiment, when a user takes action to resolve an event signal or a schedule signal and displays a message regarding the result of the action, the user terminal 200 may display the action message in association with the message corresponding to the event signal or schedule signal.

[0147] That is, as described above, when a message "Event Occurred" is displayed upon receipt of an event signal, a processing message 88 such as "Event has been resolved" is displayed after conversations between users such as "Please check the event" and "There was no problem." Therefore, when checking the history, in order to make it easier for the user to confirm that an event occurred and was resolved, if a processing was performed for the event, the processing message 88 indicating the processing may be displayed on the chat screen in association with the oldest message among the multiple messages corresponding to the multiple event signals. This makes it possible to easily confirm from the history that a processing was performed for the event.

[0148] Here, "corresponding and displaying on the chat screen" includes, for example, highlighting the oldest message and the action message (using the same color, the same bold font, etc.), linking the two so that they can be jumped to each other on the timeline, and displaying the action message below the oldest message.

[0149] Similarly, when the user performs a mode switching operation in response to a schedule signal, the user terminal 200 may display a mode switching message 84 in association with the latest message among a plurality of messages corresponding to a plurality of schedule signals.

[0150] When a user checks the history, if the message indicating the occurrence of an event and the action message are far apart, the user must scroll the chat screen 80 to check whether action was taken for the event and how much time has passed since the event occurred until it was resolved. For this reason, the method of linking the oldest message and the action message, as described above, and making it possible to jump between them, is particularly useful.

[0151] 12 is a diagram showing an example of a chat screen 80 when this technique is used. As shown in the figure, the words "event occurred" in the oldest message 86a indicating the occurrence of an event are displayed as a hyperlink L1 to a treatment message 88, and the treatment message 88 quotes the oldest message 86a and has a hyperlink L2 to the oldest message 86a set. Note that, conversely to this example, the treatment message 88 may be quoted in the oldest message 86a.

[0152] When a user taps the hyperlink L1 of the oldest message, the user terminal 200 causes the chat screen 80 to jump (automatically transition) to the position of the treatment message 88, and when the user taps the hyperlink L2 of the treatment message 88, the user terminal 200 causes the chat screen 80 to jump to the position of the oldest message.

[0153] In this case, when the security device 100 detects an event (opening the door of the set area) and takes action (closing the door of the set area and no problem operation), the security device 100 transmits a treatment signal related to the treatment, and includes information (such as an event ID) in the treatment signal indicating which event signal the treatment signal corresponds to. The user terminal 200 determines which event signal the treatment signal corresponds to from the information included in the treatment signal, and automatically quotes the oldest message to display the treatment message 88.

[0154] In the above-described embodiment, an event signal and a schedule signal are shown as signals that are repeatedly transmitted for a certain event, but the present invention may also be applied to other signals that are repeatedly transmitted, or to signals that are repeatedly transmitted until a certain event is resolved (normalized).

[0155] In the above embodiment, an example in which the present invention is applied to a security system including the security device 100 has been shown, but the present invention may be applied to other systems. For example, the present invention may be used in a case where a system history in a monitoring system that monitors the behavior and activities of a user in a house is displayed on a chat screen of a user terminal 200 of a family member (e.g., a child) of a user (e.g., an elderly person) to be monitored. Specifically, in a monitoring system, the user terminal 200 repeatedly receives, for example, a notification of a scheduled time to take medicine or a notification of a scheduled time to wake up / go to bed as a schedule signal until the user takes the medicine or until the user wakes up / goes to bed, while receiving an event signal when the monitoring device detects an event such as the user's fall or the lighting being turned on / off during a time period other than the scheduled time to wake up / go to bed, a process of selecting a message to be left as a history on the chat screen from among the corresponding messages according to the signal type can be executed, as in the above embodiment. Whether or not the medicine has been taken may be detected, for example, by a sensor mounted on a pill case, or based on a button operation performed by the person taking the medicine. Going to bed / getting up can be detected by a bed sensor or the like.

[0156] Among the inventions described in the claims of this application, the invention described as a "display method" has each step automatically performed by at least one device such as a computer through information processing by software, and is not performed by a human using a device such as a computer. In other words, the "display method" is an information processing method by computer software, and is not a method in which a human operates a calculation tool called a computer. [Explanation of symbols]

[0157] 21…CPU 28...Storage section 29…Communications Department 50…Push notification 70...List screen 71…Display field 74...Latest message 80…Chat screen 83...Mode operation message 84...Mode switching message 86...Message (event message, schedule message) 88...Action message 90…Operation screen 100...Security device 101…Main device 110...Control unit 170...Communication interface 200...User terminal 300: Center server T…Security target As... common area Ai…Individual area

Claims

1. A receiving means for receiving a plurality of types of monitoring signals transmitted from a monitoring device that monitors a monitoring target; a display control means for displaying messages corresponding to the received monitoring signals on a chat screen in chronological order; When a plurality of monitoring signals having the same content that are repeatedly transmitted in response to one event are received from the monitoring device, the display control means selects a message to be left as a history display on the chat screen from among a plurality of messages corresponding to the plurality of received monitoring signals having the same content in accordance with the type of the received monitoring signal. Mobile device.

2. The mobile terminal according to claim 1, The display control means when the type of the plurality of monitoring signals having the same content received is a first monitoring signal that notifies of a predetermined event detected by the monitoring device for the monitoring target among the plurality of types, selecting the oldest message from among a plurality of messages having the same content corresponding to the plurality of first monitoring signals having the same content; When the type of the plurality of received supervisory signals having the same content is a second supervisory signal other than the first supervisory signal, the latest message is selected from among a plurality of messages having the same content corresponding to the plurality of second supervisory signals having the same content. Mobile device.

3. 3. The mobile terminal according to claim 1, The display control means displays, when the type of the plurality of monitoring signals having the same content received is a first monitoring signal among the plurality of types notifying a predetermined event detected by the monitoring device for the monitoring target, and when a process for the predetermined event is performed, a message indicating the process is displayed on the chat screen in association with the oldest message among the plurality of messages having the same content corresponding to the plurality of first monitoring signals having the same content. Mobile device.

4. A mobile terminal according to any one of claims 1 to 3, The display control means when the chat screen is activated by a user, if a plurality of monitoring signals having the same content have been received and the type of the plurality of monitoring signals that have been received is a first monitoring signal among the plurality of types that notifies of a predetermined event detected by the monitoring device with respect to the monitoring target, automatically transitioning and displaying a timeline of the chat screen so as to display the oldest unread message among a plurality of messages having the same content corresponding to the plurality of first monitoring signals having the same content; When the chat screen is activated by a user, if a plurality of monitor signals having the same content have been received and the types of the plurality of monitor signals that have been received are second monitor signals other than the first monitor signal, the timeline of the chat screen is automatically transitioned and displayed so that the latest unread message among a plurality of messages having the same content corresponding to the plurality of second monitor signals having the same content is displayed. Mobile device.

5. A mobile terminal according to any one of claims 1 to 4, The display control means when the type of the plurality of monitoring signals having the same content received is a first monitoring signal that notifies the monitoring target of a predetermined event detected by the monitoring device among the plurality of types, displaying only a message corresponding to the oldest first monitoring signal among the plurality of first monitoring signals having the same content on the chat screen; When the type of the plurality of received monitor signals having the same content is a second monitor signal other than the first monitor signal, only a message corresponding to the latest second monitor signal among the plurality of second monitor signals having the same content is displayed on the chat screen. Mobile device.

6. The mobile terminal according to claim 5, The display control means when a first monitoring signal relating to the same event is received again after a message corresponding to the first monitoring signal is displayed on the chat screen, the display of the message corresponding to the oldest first monitoring signal is maintained; After displaying the message corresponding to the second monitoring signal on the chat screen, if a second monitoring signal relating to the same event is received again, the message corresponding to the latest second monitoring signal is updated to a message corresponding to the newly received second monitoring signal and is additionally displayed. Mobile device.

7. A monitoring system including a monitoring device that monitors a monitoring target and a mobile terminal that can communicate with the monitoring device, the monitoring device has a transmission means for transmitting a monitoring signal related to monitoring of the monitoring target to the mobile terminal, The mobile terminal includes a receiving means for receiving a plurality of types of monitoring signals transmitted from the monitoring device; a display control means for displaying messages corresponding to the received monitoring signals in chronological order on a chat screen, When a plurality of monitoring signals having the same content that are repeatedly transmitted in response to one event are received from the monitoring device, the display control means selects a message to be left as a history display on the chat screen from among a plurality of messages corresponding to the plurality of received monitoring signals having the same content in accordance with the type of the received monitoring signal. Surveillance system.

8. receiving a plurality of types of monitoring signals transmitted from a monitoring device that monitors a monitoring target; displaying messages corresponding to the received monitoring signals in chronological order on a chat screen; A display method comprising: The display step includes, when a plurality of monitoring signals having the same content that are repeatedly transmitted for one event are received from the monitoring device, selecting a message to be left as a history display on the chat screen from among a plurality of messages corresponding to the plurality of received monitoring signals having the same content in accordance with the type of the received monitoring signal. Display method.

9. On your mobile device, receiving a plurality of types of monitoring signals transmitted from a monitoring device that monitors a monitoring target; displaying messages corresponding to the received monitoring signals in chronological order on a chat screen; A program for executing The display step includes, when a plurality of monitoring signals having the same content that are repeatedly transmitted for one event are received from the monitoring device, selecting a message to be left as a history display on the chat screen from among a plurality of messages corresponding to the plurality of received monitoring signals having the same content in accordance with the type of the received monitoring signal. program.

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