Self-checkout devices and programs
The self-accounting device and program address the challenges of error and fraud in change management by providing a system for accurate and reliable deposit and withdrawal recording, enhancing efficiency and reducing clerical burden.
Patent Information
- Application Number
- JP2023166174
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Priority Date
- 2012-10-17
- Filing Date
- 2023-09-27
- Publication Date
- 2025-03-18
- Estimated Expiration
- 2033-10-16
AI Technical Summary
Conventional systems for managing change in accounting systems, such as POS registers and ticket vending machines, are prone to errors and fraud due to manual recording and reconciliation processes, leading to potential discrepancies in change replenishment.
A self-accounting device and program that includes a change fishing machine, a display means for showing the amount to be deposited or withdrawn, a device designation means for specifying the machine to perform the transaction, and an output means for recording the transaction on a recording medium, ensuring accurate and reliable deposit and withdrawal management.
The system enhances the efficiency of change management, reduces the burden on store clerks, and minimizes the risk of fraud by ensuring accurate recording and reconciliation of transactions.
Smart Images

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Abstract
Description
[Technical field]
[0001] The present invention relates to a self-checkout device. ,program Regarding. [Background technology]
[0002] Conventionally, a store clerk (operator) at the sales floor would use the monitoring functions of the POS register or a monitoring device to monitor whether the change needed to be replenished in the change dispenser (also simply called the change dispenser; see Patent Document 1), and if the change needed to be replenished, would take out the required number of coins of the required denomination (currency type) from a reserve fund prepared in advance in the office, cashier's office, etc., and deposit (replenish) them into the change dispenser that needed to be replenished. [Prior art documents] [Patent documents]
[0003] [Patent Document 1] JP 2011-113532 A Summary of the Invention [Problem to be solved by the invention]
[0004] However, in conventional change replenishment work in accounting systems equipped with change dispensers such as POS registers and ticket vending machines, there was a risk that the amount taken out of the reserve fund would not match the amount replenished in the change dispenser due to store clerk error or fraud, i.e., there was a risk of a surplus or shortage of money. Also, store clerks input (record) information about the coins they took out of the reserve fund to replenish the change dispenser (or the coins to be replenished) as history, but for example, there are cases where the clerk forgets to input information, makes an input error, or intentionally does not input information or intentionally inputs a number different from the actual number, so the reliability of the record itself is not sufficient, and it is not easy to grasp (discover) or track surplus or shortage of money.
[0005] The present invention has been made in consideration of the above circumstances, and has an object to provide a technique that enables more advanced deposit and withdrawal management. [Means for solving the problem]
[0006] In order to solve the above-mentioned problems, a deposit / withdrawal instruction device according to one embodiment of the present invention comprises a display means for displaying, in a specifiable manner, information relating to a change machine that dispenses coins of a desired denomination to be deposited into another change machine, or a change machine that deposits coins of a desired denomination dispensed from the other change machine, a device designation means for accepting input to designate the change machine that dispenses coins of the desired denomination displayed in a specifiable manner, or a change machine that deposits coins of the desired denomination, and an output means for outputting information to be recorded on a recording medium for dispensing or depositing coins into the change machine, and the output means outputs deposit / withdrawal information between the change machine designated by the device designation means and the other change machine as information to be recorded on the recording medium.
[0007] In order to solve the above-mentioned problems, a program according to another aspect of the present invention is a program that causes a computer to function as a deposit / withdrawal instruction device, and causes the computer to function as display means that displays, in a specifiable manner, information regarding a change machine that dispenses coins of a desired denomination to be deposited into another change machine, or a change machine that deposits coins of the desired denomination dispensed from the other change machine, device designation means that accepts input to designate the change machine that dispenses coins of the desired denomination displayed in a specifiable manner, or a change machine that deposits coins of the desired denomination, and output means that outputs information to be recorded on a recording medium for dispensing or depositing coins into the change machine, and the output means outputs deposit / withdrawal information between the change machine specified by the device designation means and the other change machine as information to be recorded on the recording medium.
[0008] In order to solve the above-mentioned problems, a deposit / withdrawal instruction method according to another aspect of the present invention is a deposit / withdrawal instruction method in a deposit / withdrawal instruction device, and includes a display step of displaying, in a specifiable manner, information regarding a change machine that dispenses coins of a desired denomination to be deposited into another change machine, or a change machine that deposits coins of the desired denomination dispensed from the other change machine; an equipment designation step of accepting input to designate the change machine that dispenses coins of the desired denomination displayed in a specifiable manner, or a change machine that deposits coins of the desired denomination; and an output step of outputting information to be recorded on a recording medium for dispensing or depositing coins into the change machine, wherein the output step outputs deposit / withdrawal information between the change machine specified by the equipment designation step and the other change machine as information to be recorded on the recording medium. Effect of the Invention
[0009] According to the present invention, the management of currency deposits and withdrawals in a change dispenser installed in an accounting system is made more efficient, the burden on store clerks is reduced, and fraud is made less likely to occur. [Brief description of the drawings]
[0010] [Figure 1] 1 is a diagram illustrating an example of a configuration of a POS system 1 according to an embodiment of the present invention. [Diagram 2] 1A and 1B are an example of an external front view and a side view of a POS register 2 included in a POS system 1. [Diagram 3] 2 is an example of a block diagram showing a configuration of an electric circuit of a POS register 2 included in the POS system 1. FIG. [Figure 4] This is an example of a withdrawal slip. [Diagram 5] 1 is an example of a deposit slip. [Figure 6] 13 is an explanatory diagram for explaining the contents of code information printed on withdrawal slips and deposit slips. FIG. [Figure 7] 10 is a flowchart showing an example of the operation of the POS register 2. [Figure 8] 10 is a flowchart showing an example of the operation of the POS register 2. [Figure 9] 10 is a flowchart showing an example of the operation of the POS register 2. [Figure 10] 10 is a flowchart showing an example of the operation of the POS register 2. [Figure 11] 4 is a flowchart showing an example of the operation of the POS system 1. [Figure 12] 4 is a flowchart showing an example of the operation of the POS system 1. [Figure 13] 1 shows an application example (use example) of a POS system 1 including a monitoring device 4. [Figure 14] 13 is an example of a monitoring screen. [Figure 15] 13 is an example of various preset numbers and the number of coins currently held in each settlement machine. [Figure 16] 13 is an example of a selection screen for selecting a source of replenishment money. [Figure 17] 13 is an example of a confirmation screen for confirming the status of currency movement, etc. [Figure 18] 13 is an example of a selection screen for selecting a deposit destination. [Figure 19] FIG. 11 is an explanatory diagram illustrating authentication of an operator. [Figure 20] 13 is an example of an instruction receipt. [Figure 21] FIG. 11 is an explanatory diagram illustrating the flow after an instruction receipt is issued. [Figure 22] FIG. 11 is an explanatory diagram illustrating the flow after an instruction receipt is issued. [Diagram 23] FIG. 11 is an explanatory diagram illustrating the flow after an instruction receipt is issued. [Figure 24] 13 is a flowchart showing an example of an operation when change is near the end. [Diagram 25] 13 is a flowchart showing an example of an operation at the time of withdrawal. [Figure 26] 13 is a flowchart showing an example of an operation at the time of depositing money. [Figure 27] FIG. 13 is an explanatory diagram for explaining a change in replenishment setting. [Figure 28]13 is an example of a selection screen for selecting a source of replenishment money. [Figure 29] 13 is an example of a confirmation screen for confirming the status of currency movement, etc. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
[0011] An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is an example of a configuration diagram of a POS system 1 according to an embodiment of the present invention. As shown in FIG. 1, the POS system 1 includes N POS registers 2-1, 2-2, ..., 2-N, and a store controller 3. Each device is connected via a LAN (Local Area Network). A monitoring device (also referred to as an assist monitor or management device) 4 that monitors other devices may be connected to the LAN. Hereinafter, when there is no particular need to distinguish between the POS registers 2-1, 2-2, ..., 2-N, they will be collectively referred to as the POS registers 2.
[0012] The store controller 3 is a computer (e.g., a server) that controls the POS system 1. The store controller 3 stores, for example, a product master. The product master is a file that stores (holds) product information such as product identification information (e.g., JAN code), product name, and sales price of each product. The store controller 3 is also called a management device or a higher-level device.
[0013] The POS register 2 is a device for mainly performing a registration process for registering products to be purchased and an accounting process (also called a settlement process or payment process) for mainly paying for the registered products. In other words, the POS register 2 is a device that combines the functions of a registration device that mainly performs registration process and the functions of an accounting device that mainly performs accounting process.
[0014] Fig. 2 is an example of an external front view and a side view of the POS register 2 included in the POS system 1. Fig. 3 is an example of a block diagram showing the configuration of an electric circuit of the POS register 2 included in the POS system 1. In Fig. 3, reference numeral 11 denotes a CPU (Central Processing Unit) that controls the entire POS register 2, and is connected to each of the other components as shown in the figure. The operation of the CPU 11 will be described in detail later.
[0015] In Fig. 3, reference numeral 12 denotes a ROM (Read Only Memory) that stores various information. The ROM 12 stores, for example, a program executed by the CPU 11. Reference numeral 13 denotes a RAM (Random Access Memory) that stores various information. The RAM 13 stores, for example, information read from the ROM 12 by the CPU 11 (for example, the above-mentioned program), information processed by the CPU 11, etc. Reference numeral 22 denotes a hard disk that stores various information. The hard disk 22 stores, for example, information acquired from the store controller 3 (for example, a product master), information processed by the CPU 11, etc.
[0016] 2 and 3, reference numeral 14 denotes a clerk display unit (touch panel) which functions as a display unit that displays information to clerks under the control of the CPU 11, and also functions as an operation unit that accepts input operations from clerks. Reference numeral 15 denotes an operation unit for inputting numerical data such as the completion of product registration and the amount of money received from customers at the time of payment. Reference numeral 16 denotes a customer display unit that displays information to customers under the control of the CPU 11.
[0017] 2 and 3, reference numeral 17 denotes an automatic change dispenser that controls deposit and withdrawal of money from a storage unit 30 (not shown in FIG. 3) in which currency (money) is stored. Regarding the relationship between the POS register 2 and the automatic change dispenser 17, in the example shown in FIG. 2 and FIG. 3, the automatic change dispenser 17 is built into the POS register 2, but the automatic change dispenser 17 may be connected to the POS register 2. Regarding the relationship between the POS register 2 and the automatic change dispenser 17, when there is no particular distinction between the automatic change dispenser 17 built into the POS register 2 and the automatic change dispenser 17 connected to the POS register 2, both are also referred to as the automatic change dispenser 17 of the POS register 2. Furthermore, when there is no particular distinction between the POS register 2 that has the automatic change dispenser 17 built into it and the POS register 2 to which the automatic change dispenser 17 is connected, both are also referred to as the POS register 2 that has the automatic change dispenser 17 built into it.
[0018] The automatic change dispenser 17 is used when the price of registered products is settled in cash in the POS register 2. The automatic change dispenser 17 has a bill insertion slot (not shown) for inserting currency (banknotes), a coin insertion slot (reference numeral 17b in FIG. 2) for inserting currency (coins), a bill discharge slot (not shown) for discharging currency (banknotes), a coin discharge slot (reference numeral 17a in FIG. 2) for discharging currency (coins), a counting unit (not shown) for counting the inserted or discharged currency, a currency transport mechanism (not shown) between the insertion slot or discharge slot and the storage unit 30, and the like. The bill insertion slot and the coin insertion slot are also referred to as deposit insertion slots. The bill discharge slot and the coin discharge slot are also referred to as change discharge slots. The bill insertion slot and the bill discharge slot may be common, and the coin insertion slot and the coin discharge slot may be common.
[0019] Under the control of the CPU 11, the automatic change dispenser 17 counts the coins inserted as change (for example, coins received at the time of payment, coins replenished at the time of refilling) and stores them in the storage unit 30. The automatic change dispenser 17 also counts the coins to be dispensed (for example, coins to be used as change at the time of payment, or coins to be dispensed at the time of refilling) and dispenses them from the change outlet.
[0020] Furthermore, the automatic change dispenser 17 manages the number of remaining coins (the number of stored coins) for each denomination under the control of the CPU 11. Specifically, the automatic change dispenser 17 manages the latest information on the number of remaining coins for each denomination (hereinafter referred to as remaining change information). For example, when coins are inserted, the automatic change dispenser 17 updates (adds) information on the number of remaining coins for each denomination based on the number of coins inserted (the number of coins deposited) for each denomination, and when coins are dispensed, the automatic change dispenser 17 updates (subtracts) information on the number of remaining coins for each denomination based on the number of coins dispensed (the number of coins withdrawn) for each denomination. When coins are inserted and dispensed, the automatic change dispenser 17 also stores deposit history information including information such as the number of coins inserted for each denomination, and withdrawal history information including information such as the number of coins dispensed for each denomination. In addition, the POS register 2 may receive, store, and manage the remaining number of bills of each denomination (number of bills stored) from the automatic change dispenser 17 for each transaction, the latest information regarding the remaining number of bills of each denomination, deposit history information, withdrawal history information, etc.
[0021] The latest information regarding the remaining number of coins of each denomination (remaining change information), deposit history information, and withdrawal history information may be stored inside the automatic change dispenser 17 (for example, a memory area (not shown) provided in the automatic change dispenser 17) or outside the automatic change dispenser 17 (for example, a hard disk 22).
[0022] In FIG. 3, the reference numeral 18 denotes a scanner unit that reads code information (barcode). The scanner unit 18 supplies the read data to the CPU 11. For example, the scanner unit 18 reads code information (e.g., JAN code) attached to a commodity and supplies the data to the CPU 11. The scanner unit 18 also reads code information (e.g., Code128, ITFcode) printed (recorded) on a dispensing slip (also called a change dispensing slip or a dispensing instruction receipt) or a deposit slip (also called a change deposit slip or a deposit instruction receipt) and supplies the data to the CPU 11. Although the scanner unit 18 is not shown in FIG. 2, the scanner unit 18 may be connected to the device body of the POS register 2 by wire and may be configured to transmit the read data to the device body by wire, or may be connected to the device body by wireless and may be configured to transmit the read data to the device body by wireless.
[0023] 2 and 3, reference numeral 19 denotes a printing unit that issues printed matter under the control of the CPU 11. For example, after completion of the accounting process, the printing unit 19 prints detailed information of the purchased items on a printing medium and issues it as a receipt. When replenishing coins, the printing unit 19 also prints code information, etc. for dispensing a desired number of coins of a desired denomination to the automatic change dispenser 17 on a printing medium and issues it as a dispensing slip, or prints code information, etc. for depositing a desired number of coins of a desired denomination to the automatic change dispenser 17 on a printing medium and issues it as a deposit slip.
[0024] 3, reference numeral 20 denotes a communication unit that communicates with the outside world via a LAN under the control of the CPU 11. For example, the communication unit 20 appropriately receives product master data from the store controller 3. In addition, the communication unit 20 transmits transaction information to the store controller 3 after the transaction process is completed.
[0025] In addition, the communication unit 20 transmits information (hereinafter referred to as change near-end information) to other POS registers 2 (other devices) informing that the number of coins (change) in the automatic change dispenser 17 of the POS register 2 (its own device) is close to zero (i.e., that the change is near-end).
[0026] The communication unit 20 also transmits a command requesting remaining change information of the automatic change dispenser 17 (hereinafter referred to as a change remaining information request) to the other POS register 2. In response to the change remaining information request from the other POS register 2, the communication unit 20 transmits remaining change information of the automatic change dispenser 17 of the POS register 2 to the other POS register 2 that is the request source.
[0027] The POS register 2 includes a communication unit (not shown) that communicates with the outside world by short-range wireless communication (eg, Bluetooth (registered trademark), RFID, infrared communication) in addition to the communication unit 20 that communicates with the outside world via a LAN.
[0028] In Fig. 3, reference numeral 21 denotes an imaging section (camera) that captures images under the control of the CPU 11. For example, the imaging section 21 captures images of a store clerk operating the POS register 2, or a customer having a product registered or settled by the POS register 2. The imaging section 21 may also read code information (for example, a two-dimensional barcode, such as a QR code (registered trademark)) printed (recorded) on a withdrawal slip or a deposit slip, and supply the data to the CPU 11. Although the imaging section 21 is not shown in Fig. 2, the imaging section 21 may be connected to the device body of the POS register 2 by a wire and configured to transmit the captured image to the device body by wire, or may be connected to the device body wirelessly and configured to transmit the captured image to the device body wirelessly.
[0029] The operation of the CPU 11 of the POS register 2 will now be described. CPU 11 executes registration and transaction processes in response to operations by a store clerk. For example, CPU 11 registers the product purchased by the customer when the store clerk reads a product code attached to the product with scanner unit 18 or operates a preset button displayed on store clerk display unit 14. Next, when the store clerk presses a predetermined key (such as a subtotal key) on operation unit 15, CPU 11 causes store clerk display unit 14 and customer display unit 16 to display the total amount (amount charged to the customer) and the like.
[0030] Next, when the store clerk deposits the customer's deposit into the deposit slot and presses a predetermined key on the operation unit 15 (for example, the closing key (current total key), the end key, or the bill key), the CPU 11 causes the automatic change dispenser 17 to count the coins that have been inserted. The automatic change dispenser 17 counts the coins inserted by denomination. The CPU 11 obtains the counting result (amount inserted) from the automatic change dispenser 17 and compares the total amount of the registered items with the amount inserted.
[0031] When the total amount of registered items matches the amount inserted, the CPU 11 causes the clerk display unit 14 and the customer display unit 16 to display the total amount, the amount inserted, and a message indicating that no change is given. The CPU 11 also causes the automatic change dispenser 17 to store the inserted coins. The automatic change dispenser 17 stores the inserted coins, and the CPU 11 updates the latest information (remaining change information) regarding the remaining number of coins of each denomination stored in the memory area (or the hard disk 22) based on the number of coins inserted of each denomination. The automatic change dispenser 17 or the CPU 11 also stores deposit history information including information such as the number of coins inserted of each denomination. The automatic change dispenser 17 or the CPU 11 may also store deposit history information including information indicating that the deposit is made through the registration process and the accounting process. The CPU 11 also causes the printing unit 19 to issue a receipt on which the store name, date and time, the operator's name, details of purchased items, the total amount, the amount inserted, and the like are printed. Furthermore, the CPU 11 transmits transaction information, including the date and time, the device number of the POS register 2, the product code of the purchased product, etc., to the store controller 3 via the communication unit 20. The CPU 11 may display a message indicating that no change is due (for example, "0 yen" change) or may issue a receipt indicating that no change is due.
[0032] When the amount deposited is greater than the total amount of the registered products, the CPU 11 calculates the amount of change to be given, and causes the clerk display unit 14 and the customer display unit 16 to display the total amount, the amount deposited, and the amount of change to be given. The CPU 11 also causes the automatic change dispenser 17 to store the deposited coins and dispense the change. The automatic change dispenser 17 stores the deposited coins, counts the coins to be dispensed by denomination, and dispenses them as change from the change dispenser. After the automatic change dispenser 17 dispenses the change, the CPU 11 updates the latest information (remaining change information) on the number of coins remaining for each denomination stored in the memory area (or the hard disk 22) based on the number of coins deposited and dispensed for each denomination. The automatic change dispenser 17 or the CPU 11 also stores deposit history information including information such as the number of coins deposited for each denomination, and withdrawal history information including information such as the number of coins dispensed for each denomination. The automatic change dispenser 17 or CPU 11 may store deposit history information including information indicating that a deposit is made through registration processing and accounting processing. The automatic change dispenser 17 or CPU 11 may store withdrawal history information including information indicating that a withdrawal is made through registration processing and accounting processing. The CPU 11 also causes the printing unit 19 to issue a receipt on which the store name, date and time, operator name, details of purchased items, total amount, inserted amount, change amount, etc. are printed. The CPU 11 also transmits transaction information including date and time, the device number of the POS register 2, product code of the purchased item, etc. to the store controller 3 via the communication unit 20.
[0033] If the amount inserted is less than the total amount of the registered goods, the CPU 11 displays a message that the customer's deposit is insufficient. When the store clerk inserts the additional deposit into the deposit slot and presses a predetermined key on the operation unit 15 (for example, the closing key (current total key), the end key, or the bill key), the CPU 11 causes the automatic change dispenser 17 to count the inserted coins in the same manner as described above.
[0034] The CPU 11 also judges whether or not the change is near-end. That is, as described above, the POS register 2 may or may not have the automatic change dispenser 17 built-in, but in either case, the CPU 11 of the POS register 2 judges whether or not the automatic change dispenser 17 is near-end. For example, the CPU 11 refers to information on the number of remaining bills for each denomination, and judges that the change is near-end when the number of remaining bills is less than a reference number (reference number for judging whether the change is near-end). The reference number for judging whether the change is near-end may be set for each denomination. The reference number for judging whether the change is near-end may be set for each denomination for each POS register 2. When the change is near-end, the CPU 11 controls to transmit change-near-end information to the other POS register 2.
[0035] More specifically, the CPU 11 may control to transmit change near-end information including information on the current number of coins for each denomination for which the change is near-end, or may control to transmit change near-end information including information on the number of coins that need to be replenished for each denomination for which the change is near-end. In the case of transmitting change near-end information including information on the number of coins that need to be replenished for each denomination for which the change is near-end, a sufficient number (sufficient number) may be set in advance for each denomination, and the difference between the sufficient number and the current number may be calculated as the number of coins that need to be replenished for each denomination for which the change is near-end, and may be included in the change near-end information transmitted to another device. Note that the destination of the change near-end information may be all other devices present in the POS system 1, or may be one or more other devices that are set in advance.
[0036] In addition, when the CPU 11 receives change-near-end information from another POS register 2 via the communication unit 20, it causes the clerk display unit 14 to display warning information indicating that there is another POS register 2 that is near-end in change.
[0037] In addition, when another POS register 2 is near-end in change (specifically, when change near-end information is received from another POS register 2), the CPU 11 controls the printing unit 19 to print and issue a withdrawal slip to be used when withdrawing coins from another POS register 2 other than the other POS register 2 that is near-end in change in order to replenish the other POS register 2 that is near-end in change.
[0038] Specifically, when the CPU 11 receives change near-end information, it selects one or more POS registers 2 that can dispense the number of coins that need to be replenished for each denomination that is near-end, based on the remaining change information of the automatic change dispenser 17 of the POS register 2 in question and the remaining change information of the automatic change dispenser 17 of other POS registers 2 other than the other POS register 2 that is near-end.
[0039] The CPU 11 transmits a change remaining information request to each of the other POS registers 2 other than the other POS register 2 that is near-out of change, and receives the respective change remaining information from each of the other POS registers 2 other than the other POS register 2 that is near-out of change. In other words, when the CPU 11 receives a change remaining information request from another POS register 2, it transmits the change remaining information of the automatic change dispenser 17 of that POS register 2 to the other POS register 2 that made the request as a response to the change remaining information request.
[0040] A method of selecting one or more POS registers 2 will be described below using a specific example. As a specific example, the POS register 2-2 can dispense up to 15 1000 yen bills and up to 8 5000 yen bills. The POS register 2-3 can dispense up to 8 1000 yen bills and up to 15 5000 yen bills. The POS register 2-4 can dispense up to 3 1000 yen bills and up to 10 5000 yen bills. The number of bills that can be dispensed is calculated from the current number of bills remaining and the reference number (reference number for calculating the number of bills that can be dispensed. Also called the reference number of bills remaining). The reference number for calculating the number of bills that can be dispensed (reference number of bills remaining) may be set for each denomination. The reference number for calculating the number of bills that can be dispensed (reference number of bills remaining) may be set for each denomination for each POS register 2.
[0041] (Selection method 1 / Select the minimum equipment) For example, when the POS register 2-2 (own device) receives change near-end information (needs to be replenished with 10,000 yen bills and 5,000 yen bills) from the POS register 2-1 (other device), the CPU 11 may select the POS register 2-2 in order to select the minimum number of POS registers 2 (select the POS registers 2 so that the number is the minimum). In this case, 10,000 yen bills and 5,000 yen bills are dispensed from one of the POS registers 2-2.
[0042] (Selection method 2 / Select the device that can dispense the most coins for each denomination) For example, when the POS register 2-2 (own device) receives change near-end information (needs to be replenished with 10,000 yen bills and 5,000 yen bills) from the POS register 2-1 (other device), the CPU 11 may select the POS register 2-2 and the POS register 2-3 in order to select the device with the most room to dispense for each denomination. In this case, 10,000 yen bills are dispensed from the POS register 2-2, and 5,000 yen bills are dispensed from the POS register 2-3.
[0043] After selecting a POS register 2 from which money can be dispensed, the CPU 11 controls to print and issue a dispensing slip to be read by the selected POS register 2 (if two or more POS registers 2 are selected, each dispensing slip to be read by each selected POS register 2). On the dispensing slip, the device number of the POS register 2 that will read the dispensing slip and other information are printed (for example, printed in text) in a visible manner (readable by any machine), and code information that codes the number of coins dispensed (number of coins dispensed) for each denomination and other information is printed. The CPU 11 may also control to print and issue other slips (for example, a refill register information receipt, described below) together with the dispensing slip.
[0044] When a dispensing slip is read by the scanner unit 18 (or the imaging unit 21) (i.e., when code information printed on the dispensing slip is read), the CPU 11 judges whether or not the read dispensing slip is intended for its own device, based on the coded device number. When the read dispensing slip is intended for its own device, the CPU 11 causes the automatic change dispenser 17 to execute a dispensing process, based on the number of coins dispensed for each denomination coded on the dispensing slip. The CPU 11 also stores dispensing history information including the number of coins dispensed for each denomination and information indicating that dispensing was performed using a dispensing slip. The CPU 11 may also store dispensing history information including information indicating that the dispensing was due to change being near-end (dispensing to replenish another device).
[0045] Furthermore, after executing the withdrawal process, the CPU 11 controls to print and issue a deposit slip to be read by another POS register 2 that is near-end of change. On the deposit slip, the device number of the POS register 2 that will read the deposit slip and other information are printed visibly (readable by any machine), and code information is printed that encodes the number of coins inserted (number of coins deposited) for each denomination and other information. Note that the coins dispensed (withdrawn) from the POS register 2 are to be inserted (deposited) into another POS register 2, so the number of coins dispensed (withdrawn) for each denomination dispensed (withdrawn) from the POS register 2 matches the number of coins inserted (number of coins deposited) for each denomination coded on the deposit slip.
[0046] When the scanner unit 18 (or the imaging unit 21) reads a deposit slip (i.e., when the code information printed on the deposit slip is read), the CPU 11 judges whether or not the read deposit slip is for the own device based on the coded device number. When the read deposit slip is for the own device, the CPU 11 accepts the insertion of coins into the deposit slot. After the coins are inserted, the CPU 11 judges whether or not the denomination and number of coins inserted match the number of coins inserted for each denomination coded on the deposit slip. If they match, the CPU 11 causes the automatic change dispenser 17 to execute a deposit process (to store (deposit) the inserted coins). The CPU 11 also stores deposit history information including the number of coins inserted for each denomination and information indicating that the deposit was made using a deposit slip. The CPU 11 may also store deposit history information including information indicating that the deposit was made due to a change near-end (deposit of coins dispensed from another device to resolve a change near-end).
[0047] Fig. 4 is an example of a dispensing slip etc. After selecting a POS register 2 capable of dispensing, the POS register 2 may issue a dispensing slip (dispensing instruction receipt) together with another slip (replenishment register information receipt) as shown in Fig. 4(a). For example, as shown in Fig. 4(a), the dispensing instruction receipt and the refill register information receipt may be issued simply or skillfully connected in a state in which they can be separated from each other (for example, in a state in which they are perforated or half-cut).
[0048] When two or more POS registers 2 are selected, the POS register 2 prints and issues a set of a withdrawal instruction receipt and a refill register information receipt for each of the POS registers 2. For example, when three POS registers 2 are selected, the POS register 2 prints and issues three sets of a withdrawal instruction receipt and a refill register information receipt (i.e., three withdrawal instruction receipts and three refill register information receipts). Note that when two or more POS registers 2 are selected, the POS register 2 may instead print and issue a withdrawal instruction receipt for each of the POS registers 2 and one refill register information receipt that summarizes information for each of the POS registers 2. For example, when three POS registers 2 are selected, the POS register 2 may print and issue three withdrawal instruction receipts and one refill register information receipt.
[0049] The withdrawal instruction receipt shown in Figure 4(c) is printed with the following text: issue date, operator information (employee ID, name), device number of the POS register 2 to be replenished (the POS register 2 where the change near-end occurred), device number of the allocating POS register 2 (the POS register 2 that reads the withdrawal slip and dispenses the currency), the missing denomination (i.e. the withdrawal denomination), the missing number of coins (i.e. the number of coins to be released), and a message instructing the withdrawal.
[0050] Moreover, the withdrawal instruction receipt shown in FIG. 4(c) is printed with Code128, which records (encodes) the withdrawal instruction information. The withdrawal instruction information includes the device number of the appropriated POS register 2 and the number of missing sheets for each denomination. The withdrawal instruction information recorded as Code128 may also include information identifying whether the slip is a withdrawal instruction receipt (withdrawal slip) or a deposit instruction receipt (deposit slip). The information identifying whether the slip is a withdrawal instruction receipt or a deposit instruction receipt is referenced when storing in the withdrawal history information or deposit history information that a withdrawal was made using a withdrawal slip or that a deposit was made using a deposit slip. The withdrawal instruction information recorded as Code128 may also include information identifying whether the withdrawal instruction receipt (withdrawal slip) was issued due to change being near-end or change being near-full (described later). Information identifying whether a withdrawal instruction receipt was issued due to change being near-out or due to change being near-full is referenced when storing in the withdrawal history information whether the withdrawal was due to change being near-out or due to change being near-full.
[0051] 4(b), printed as text are the issue date, operator information, the device number of the POS register 2 where the change near-end occurred (the replenishment destination POS register 2), the device number of the allocated POS register 2, the missing denomination, the missing number of sheets, etc. When two or more allocated POS registers 2 are selected and one replenishment register information receipt that summarizes the information for all the registers is printed and issued, the missing denomination and the missing number of sheets can be printed for each allocated POS register 2, for example.
[0052] The POS register 2 may print and issue a withdrawal instruction receipt as shown in Fig. 4(d) instead of the withdrawal instruction receipt as shown in Fig. 4(c). The withdrawal instruction receipt shown in Fig. 4(d) has a two-dimensional barcode in which the withdrawal instruction information is recorded (coded) printed instead of Code128 in which the withdrawal instruction information is recorded (encoded).
[0053] Fig. 5 is an example of a deposit slip. After executing a withdrawal process, the POS register 2 prints and issues a deposit slip (deposit instruction receipt) as shown in Fig. 5(a). The deposit instruction receipt shown in Fig. 5(b) has printed thereon, as text, the issue date, operator information, the device number of the appropriated POS register 2 (the POS register 2 that withdrew the coins), the device number of the replenishment destination POS register 2 (the POS register 2 where the change near-end occurred, i.e., the POS register 2 that reads the deposit slip and deposits the coins), the denomination (i.e., the inserted denomination), the number (i.e., the number of coins inserted), a message instructing the deposit, and the like.
[0054] Moreover, the deposit instruction receipt shown in FIG. 5(b) is printed with Code128, which records (encodes) the deposit instruction information. The deposit instruction information includes the device number of the POS register 2 to which the refill is to be made and the number of coins for each denomination. In addition to the above, the deposit instruction information recorded as Code128 may also include information identifying whether the slip is a withdrawal instruction receipt (withdrawal slip) or a deposit instruction receipt (deposit slip). The information identifying whether the receipt is a withdrawal instruction receipt or a deposit instruction receipt is referenced when storing in the withdrawal history information or deposit history information that a withdrawal was made using a withdrawal slip or that a deposit was made using a deposit slip. In addition, the deposit instruction information recorded as Code128 may also include information identifying whether the deposit instruction receipt (deposit slip) was issued due to change being near-end or change being near-full (described later). Information identifying whether a deposit instruction receipt was issued due to change being near-out or due to change being near-full is referenced when storing in the deposit history information whether the deposit was due to change being near-out or due to change being near-full.
[0055] The POS register 2 may print and issue a deposit instruction receipt as shown in Fig. 5(c) instead of the deposit instruction receipt as shown in Fig. 5(b). The deposit instruction receipt shown in Fig. 5(c) has a two-dimensional barcode printed thereon in which the deposit instruction information is recorded (coded) instead of Code128 in which the deposit instruction information is recorded (encoded).
[0056] FIG. 6 is an explanatory diagram for explaining the contents of the code information printed on a withdrawal slip and a deposit slip. Specifically, FIG. 6 shows an example of information coded into Code128 in a mode in which Code128 is printed on a withdrawal slip and a deposit slip. In FIG. 6, the leading "F" is the processing classification of the withdrawal or deposit (a deposit / withdrawal flag that identifies whether it is a withdrawal slip or a deposit slip). "NNNNNN" is device identification information (device number of the target device) that identifies the device that withdraws or deposits money. "MMMMMM" is operator identification information (employee ID) that identifies the operator. "AAA" is the number of 5,000 yen bills. "BBB" is the number of 1,000 yen bills. "CCC" is the number of 500 yen coins. "DDD" is the number of 100 yen coins. "EEE" is the number of 50 yen coins. "FFF" is the number of 10 yen coins. "GGG" is the number of 5 yen coins. "HHH" is the number of 1 yen coins. "c / d" is a check digit. In the embodiment shown in FIG. 6, the configuration of information regarding denominations (currency types) stored in the code information (data format; for example, the order in which each denomination is stored and the recording position (for example, the starting digit and number of digits) of the number of coins deposited or withdrawn of each denomination) are determined in advance, and when printing or recording, the number of coins deposited or withdrawn for each denomination to be deposited or withdrawn is embedded in the recording position of the number of coins deposited or withdrawn of each denomination based on the configuration of the information regarding denominations described above, thereby printing or recording on the medium, and when reading, the reading means Based on the code information read by (scanner unit 18) and the configuration of the information regarding the above-mentioned denominations, the presence or absence of deposits and withdrawals of each denomination and the number of deposits and withdrawals are determined (for example, it is determined that there has been a deposit or withdrawal of that number of denominations for the denomination corresponding to the position where the number of deposits and withdrawals is recorded), and deposits and withdrawals of each denomination are controlled. However, without being limited to the above, for example, a symbol or code indicating each denomination may be combined with the number of deposits and withdrawals, and only the denominations that require deposits and withdrawals may be made into code information and printed or recorded on a medium to control deposits and withdrawals of each denomination.
[0057] 7 to 10 are flow charts showing an example of the operation of the POS register 2. The flow chart shown in FIG. 7 shows an example of the operation in the process related to replenishing change. The flow chart shown in FIG. 8 shows details of the dispensing slip issuing process (step S16) in the flow chart shown in FIG. 7. The flow chart shown in FIG. 9 shows details of the dispensing process (step S26) in the flow chart shown in FIG. 7. The flow chart shown in FIG. 10 shows details of the deposit process (step S30) in the flow chart shown in FIG. 7. The flow chart shown in FIG. 7 starts appropriately (e.g. periodically) when the power is on and, for example, registration process or accounting process, including between transactions, is not being executed. Each step of the flow charts shown in FIG. 7 to FIG. 10 is executed or controlled by the CPU 11.
[0058] Step S10: It is determined whether the automatic change dispenser 17 of the own device is near the end of the change supply. If the automatic change dispenser 17 is near the end of the change supply, the process proceeds to step S12. If the automatic change dispenser 17 is not near the end of the change supply, the process proceeds to step S14. Step S12: Send change near-end information to another device. Note that change near-end information including information on the current number of coins for each denomination for which change is near-end may be sent to another device, or change near-end information including information on the number of coins to be replenished for each denomination for which change is near-end may be sent to another device.
[0059] Step S14: Determine whether or not change near-end information has been received from another device. If change near-end information has been received, proceed to step S16, and if change near-end information has not been received, proceed to step S18. Step S16: Execute the process of issuing a dispensing slip. Specifically, execute step S101 and subsequent steps shown in FIG.
[0060] Step S101: Warning information that a change-near-end device is present is displayed on the store clerk display unit 14. The warning display may be an icon display, a pop-up text display, or the like. Step S102: Determine whether or not a specific button (e.g., the "Get Change Information" button) has been pressed in response to the warning. If the specific button has been pressed, proceed to step S103; if the specific button has not been pressed, return to step S102. Note that if another button (e.g., the "Cancel" button) has been pressed, the process may skip the dispensing slip issuance process (step S16) and proceed to step S18. Also, the process of step S102 itself may be omitted. Step S103: The change remaining information of the own device (the latest information on the remaining number of coins for each denomination) is obtained. Step S104: A change remaining information request is sent to each of the other devices other than the other device that is near the change end. Step S105: Change remaining information is received from each of the other devices other than the other device that is near the change end. Step S106: Information about devices that have stored more than the standard number of coins remaining (standard number for calculating the number of coins that can be withdrawn; i.e., the standard number of coins that must be left) for the denominations that are near the end of change is displayed on the store clerk display unit 14. That is, the remaining change information for each of the other devices received in step S105 is compared with the standard number of coins remaining that has been set in advance, and information about devices that have stored more than the standard number of coins remaining for each denomination that is near the end of change is displayed. Note that instead of or in addition to displaying the information, the information about the devices may be printed out. Step S107: The number of coins that need to be replenished for each denomination in the change near-end device is obtained. For example, if the change near-end information determined to have been received in step S14 includes information on the number of coins that need to be replenished for each denomination that is near-end, the number of coins that need to be replenished is obtained from the change near-end information. If the change near-end information determined to have been received in step S14 includes information on the current number of coins for each denomination that is near-end, the difference between a predetermined sufficient number and the current number is calculated as the number of coins that need to be replenished for each denomination that is near-end, and the number of coins that need to be replenished for each denomination that is near-end is obtained. Step S108: The number of bills to be replenished for each denomination obtained in step S107 is displayed. Note that instead of or in addition to displaying the number of bills to be replenished for each denomination, the number of bills to be replenished for each denomination may be printed out. Step S109: One or more devices (POS registers 2) capable of dispensing the number of coins required for replenishment for each denomination are selected. For example, based on the remaining change information of the own device acquired in step S103 and the remaining change information of the other devices received in step S105, the minimum number of devices capable of dispensing the number of coins required for replenishment for each denomination are selected (the POS registers 2 are selected so that the number of devices is minimized). Instead of the minimum number of devices capable of dispensing the number of coins required for replenishment for each denomination, a device with the largest amount of coins that can be dispensed for each denomination may be selected. Step S110: The selection results selected in step S109 are displayed on the store clerk display unit 14. For example, the machine numbers of the selected machines and the number of coins of each denomination to be dispensed from each machine are displayed. Note that instead of or in addition to displaying the selection results, the selection results may be printed out. Step S111: A dispensing slip is printed and issued to be read by the device selected in step S109. The flow chart shown in FIG. 8 ends, and the process proceeds to step S18 shown in FIG.
[0061] Step S18: Determine whether a change remaining information request has been received from another device. If a change remaining information request has been received, proceed to step S20, and if no change near-end information has been received, proceed to step S24. Step S20: The change remaining information of the own device is acquired. Step S22: The change remaining information acquired in step S20 is transmitted to the source of the change remaining information request.
[0062] Step S24: Determine whether the payment slip has been read. If the payment slip has been read, proceed to step S26, and if not, proceed to step S28. Step S26: Execute the withdrawal process, specifically, execute step S201 and subsequent steps shown in FIG.
[0063] Step S201: Based on the device number coded on the dispensing slip, it is determined whether the read dispensing slip is for the device itself. If the read dispensing slip is for the device itself, proceed to step S202. If not, skip the dispensing process (step S26) and proceed to step S28. Step S202: Currencies are dispensed (withdrawn) based on the number of coins to be dispensed (withdrawn) for each denomination coded on the withdrawal slip. Step S203: Store the withdrawal history information. For example, as the withdrawal history information, the date and time, the device number, the fact that the withdrawal was made using a withdrawal slip, the operator information, the number of coins dispensed for each denomination (number of coins dispensed), etc. may be stored. Note that, as the withdrawal history information, instead of or in addition to the fact that the withdrawal was made using a withdrawal slip, information that the withdrawal was made due to change being near-end may be stored. Step S204: A deposit slip is printed and issued to be read by another device that is near the end of its change supply. The flow chart shown in FIG. 9 ends, and the process proceeds to step S28 shown in FIG.
[0064] Step S28: Determine whether the deposit slip has been read. If the deposit slip has been read, proceed to step S30; if not, the flow chart shown in FIG. 7 ends. Step S30: Execute the deposit process. Specifically, execute step S301 and subsequent steps shown in FIG.
[0065] Step S301: Based on the machine number coded on the deposit slip, it is determined whether the read deposit slip is for the machine itself. If the read deposit slip is for the machine itself, proceed to step S302, otherwise the flow chart shown in Figures 10 and 7 ends. Step S302: Coins are accepted into the deposit slot. Step S303: Determine whether the denomination and number of coins inserted match the number of coins inserted (deposit number) for each denomination coded on the deposit slip. If they match, proceed to step S304; if they do not match, proceed to step S306. Step S304: The inserted coins are stored (deposited). Step S305: Store the deposit history information. For example, the deposit history information may include the date and time, the device number, the fact that the deposit was made using a deposit slip, the operator information, the number of coins inserted for each denomination (number of coins deposited), etc. Note that, instead of or in addition to the fact that the deposit was made using a deposit slip, the deposit history information may also include information that the deposit was made due to a change near end. Then, the flow charts shown in FIG. 10 and FIG. 7 end. Step S306: Output a message indicating that the amounts do not match (for example, display a pop-up screen on the store clerk display unit 14), and determine whether or not an operation to continue the process has been performed (for example, pressing the "OK" button). If an operation to continue the process has been performed, execute the above-mentioned steps S304 and onward, and if no operation to continue the process has been performed, proceed to step S307. Step S307: The money inserted in step S302 is discharged (refunded), and the flow charts shown in Fig. 10 and Fig. 7 end.
[0066] In addition, when the amount did not match but the process was continued and the inserted banknote was stored, the deposit history information may be stored to the effect that the amount did not match but the process was continued and the inserted banknote was stored.In addition, when the amount did not match but the process was continued and the inserted banknote was stored when the change is near-end, the deposit history information may be stored to the effect that the amount did not match but the process was continued and the inserted banknote was stored.In addition, when the inserted banknote is discharged due to the amount not matching, the history information may be stored to the effect that the inserted banknote was discharged due to the amount not matching, or the history information may be stored to the effect that the inserted banknote was discharged due to the amount not matching when the change is near-end.
[0067] 11 and 12 are flowcharts showing an example of the operation of the POS system 1. Specifically, they show an example of the operation of a plurality of POS registers 2 regarding the replenishment of change. In the explanation of the flowcharts shown in FIG. 11 and FIG. 12, it is assumed that the number of POS registers 2 provided in the POS system 1 is four (POS registers 2-1 to 2-4), and that the POS register 2-1 is near the end of change. In the flowchart shown in FIG. 11 (as in FIG. 12), the leftmost part represents the operation of the POS register 2-1, the second from the left represents the operation of the POS register 2-2, the third from the left represents the operation of the POS register 2-3, and the rightmost part represents the operation of the POS register 2-4. The flowchart shown in FIG. 12 is a continuation of the flowchart shown in FIG. 11.
[0068] Step S500: The POS register 2-1 recognizes whether the change of its own device is near end. Step S501: The POS register 2-1 transmits change near-end information to the POS register 2-2. Note that it is assumed that the destination of the change near-end information transmitted by the POS register 2-1 is set in advance to be the POS register 2-2.
[0069] Step S502: The POS register 2-2 receives the change near-end information from the POS register 2-1. Step S503: The POS register 2-2 displays warning information that a change-near-end device exists on the store clerk display unit 14. When a predetermined button is pressed, the POS register 2-2 proceeds to step S504. Step S504: The POS register 2-2 acquires the remaining change information of its own device. Step S505: The POS register 2-2 transmits a change remaining information request to the POS register 2-3 and the POS register 2-4.
[0070] Step S506: The POS register 2-3 receives the change remaining information request from the POS register 2-2. Step S507: The POS register 2-3 acquires the remaining change information of its own device. Step S508: The POS register 2-3 transmits the remaining change information of its own device to the POS register 2-2.
[0071] Step S509: The POS register 2-4 receives the change remaining information request from the POS register 2-2. Step S510: The POS register 2-4 acquires the remaining change information of its own device. Step S511: The POS register 2-4 transmits change remaining information of its own device to the POS register 2-2.
[0072] Step S512: The POS register 2-2 receives the change remaining information from the POS register 2-3 and the POS register 2-4. Step S513: The POS register 2-2 prepares to issue a dispensing slip. Specifically, the POS register 2-2 executes steps S106 to S110 of the flowchart shown in Fig. 8. In addition, in step S109, the POS register 2-2 selects the POS register 2-2 (its own device) and the POS register 2-3 as devices capable of dispensing the required number of coins for each denomination to be replenished to the POS register 2-1. Step S514: The POS register 2-2 prints and issues a dispensing slip to be read by the device selected as the device capable of dispensing money. That is, the POS register 2-2 prints and issues a dispensing slip for the POS register 2-2 (its own device) and a dispensing slip for the POS register 2-3.
[0073] Step S520: The POS register 2-2 reads the withdrawal slip intended for the POS register 2-2 (its own device). Step S521: The POS register 2-2 dispenses (withdraws) the currency according to the withdrawal slip. Step S522: The POS register 2-2 stores the withdrawal history information. Step S523: The POS register 2-2 prints and issues a deposit slip to be read by the POS register 2-1.
[0074] Step S524: The POS register 2-3 reads the withdrawal slip intended for the POS register 2-3 (its own device). Step S525: The POS register 2-3 dispenses (withdraws) the currency according to the withdrawal slip. Step S526: The POS register 2-3 stores the withdrawal history information. Step S527: The POS register 2-3 prints and issues a deposit slip to be read by the POS register 2-1.
[0075] Step S528: The POS register 2-1 reads the deposit slip for the POS register 2-1 (its own device). That is, it reads either the deposit slip issued by the POS register 2-2 in step S523 or the deposit slip issued by the POS register 2-3 in step S527. Step S529: The POS register 2-1 accepts coins inserted into the deposit slot. Step S530: The POS register 2-1 judges whether the denomination and number of inserted bills match those of the read deposit slip. If they match, the process proceeds to step S531. If they do not match, the process proceeds to step S533. Step S531: The POS register 2-1 stores (deposits) the inserted coins. Step S532: The POS register 2-1 stores the deposit history information. Step S533: The POS register 2-1 outputs a message indicating that the amounts do not match (for example, displays a pop-up screen on the store clerk display unit 14). That is, the POS register 2-1 notifies the user that a mismatch has occurred between the deposit and withdrawal. The POS register 2-1 then judges whether or not an operation to continue the process has been performed. If an operation to continue the process has been performed, the above-mentioned step S531 and subsequent steps are executed, and if an operation to continue the process has not been performed, the process proceeds to step S534. Step S534: The money inserted in step S529 is discharged (refunded). Then, the flow charts shown in Figures 11 and 12 end. If there are still deposit slips that have not been read, the process returns to step S528.
[0076] In step S533, the POS register 2-1 may, instead of or in addition to displaying a screen, notify the user of the occurrence of a discrepancy in the deposit and withdrawal by outputting an audio signal (e.g., an alarm sound, a synthetic voice) or by lighting up a sign pole (described below), or may notify (send) warning information to the store controller 3, a mobile terminal carried by the person in charge, other POS registers 2, etc.
[0077] As described above, the POS register 2 includes a printing unit 19 that prints and issues a withdrawal slip or a deposit slip on which code information (e.g., QR code (registered trademark), Code128, ITFcode) is recorded for dispensing or depositing a desired number of coins of a desired denomination (e.g., coins of each denomination that need to be replenished at the other POS register 2 that is near-out of change) to a POS register 2 other than the other POS register 2 that is near-out of change. The POS register 2 also includes a scanner unit 18 and an imaging unit 21 that read the code information recorded on the withdrawal slip or deposit slip issued by the printing unit 19. The POS register 2 also includes a CPU 11 that controls the automatic change dispenser 17 to dispense or deposit the desired number of coins of the above-mentioned denomination based on the code information read by the scanner unit 18 and the imaging unit 21. Therefore, actual deposits and withdrawals are realized based on the code information, making it difficult for excess or shortage of money to occur, and more advanced deposit and withdrawal management can be performed. In other words, cash flow (movement of cash) is realized based on withdrawal slips and deposit slips, so excess or shortage of money is unlikely to occur. Also, if the code information read at the time of deposit or withdrawal is stored as a history, the record itself is sufficiently reliable, so even if an excess or shortage of money does occur, it is easy to understand and track the excess or shortage. Also, if the code information read at the time of deposit or withdrawal is stored as a history, there is no need to keep a separate record, which saves the store clerk time. Also, because cash flow is realized between POS registers 2, reserve funds can be reduced.
[0078] Furthermore, the code information printed on the withdrawal slip or deposit slip includes the processing classification of the withdrawal or deposit (deposit / withdrawal flag), device identification information that identifies the device from which the withdrawal or deposit is made (device number of the target device), the denomination, and the number of bills. Therefore, even if fraud is committed, it becomes easy to understand and trace the fraud. Furthermore, since it becomes easy to trace fraud, it also leads to the prevention of fraud. The code information printed on the withdrawal slip or deposit slip includes operator identification information (employee ID) that identifies the operator. Therefore, it becomes even easier to identify the person who committed the fraud.
[0079] In addition, the deposit slip is printed and issued from the POS register 2 that has an automatic change dispenser 17 built in and stores more than the specified number of sheets of the desired denomination (standard number of sheets remaining). This eliminates the need to go to a remote location to retrieve the deposit slip, reducing the time and effort required by the store clerk.
[0080] Also, in the above embodiment, in addition to slips (withdrawal slips, deposit slips) that are read by the POS register 2, slips that are not read by the POS register 2 (for example, the replenishment register information receipt in FIG. 4(b)) are printed and issued. Slips that are not read by the POS register 2 can be used as copies or reports of the slips that are read by the POS register 2. For example, they can be used to confirm the work content before the work is performed and to verify the work content after the work is performed. Note that, in the above embodiment, another slip (replenishment register information receipt) is issued when a withdrawal slip (withdrawal instruction receipt) is issued, but instead of or in addition to the above, another slip may be issued when a deposit slip (deposit instruction receipt) is issued.
[0081] In the above embodiment, when two or more POS registers 2 are selected as the POS registers 2 capable of dispensing money, a dispensing slip is printed and issued to be read by each of the selected POS registers 2. However, a single dispensing slip to be commonly read by the selected POS registers 2 may be printed and issued. A single common dispensing slip to be commonly read by the multiple POS registers 2 may have multiple barcodes (individual barcodes) printed thereon to be read by each of the POS registers 2, or a single barcode (common barcode) to be commonly read by the multiple POS registers 2 may be printed thereon. The common barcode may contain the number of dispensing bills of each denomination at each POS register 2, for example, coded by dividing the number of dispensing bills for each POS register 2. In addition, in a case where a withdrawal slip (withdrawal instruction receipt) is issued together with another slip (replenishment register information receipt), when issuing a single common withdrawal slip to be read by multiple POS registers 2, it is preferable to print and issue a single replenishment register information receipt that consolidates the information of the multiple POS registers 2.
[0082] In addition, in the above embodiment, a withdrawal slip on which information regarding output is printed and a deposit slip on which information regarding deposits is printed are issued as separate slips, but it is also possible to issue a slip on which information regarding output and information regarding deposits are printed together (i.e. a common deposit / withdrawal slip that can be read on both the side where currency is withdrawn (discharged) and the side where currency is inserted (inputted)).
[0083] In the above embodiment, the slips (withdrawal slips, deposit slips) are printed and issued by the POS register 2, but the store controller 3 may print and issue them instead of the POS register 2. For withdrawal slips, for example, change near-end information may be transmitted to the store controller 3, and the store controller 3 that receives the change near-end information may execute the issuing process of the withdrawal slip (step S16) of the flowchart shown in FIG. 7. However, since the store controller 3 does not normally have an automatic change dispenser 17 built-in, it is not necessary to consider the remaining change information of the device itself. For deposit slips, for example, after storing the withdrawal history information, the POS register 2 may transmit a print instruction for the deposit slip to the store controller 3, and the store controller 3 that receives the print instruction may print and issue the deposit slip.
[0084] In the above embodiment, the latest information on the remaining number of coins of each denomination (remaining change information), deposit history information, and withdrawal history information are stored inside each automatic change dispenser 17 or on the hard disk 22 of the POS register 2 having each automatic change dispenser 17 built-in, but the store controller 3 may store the above information. For example, when coins are inserted or dispensed, the store controller 3 may receive information such as the number of coins inserted or dispensed of each denomination from the POS register 2, and store the remaining change information, deposit history information, and withdrawal history information of the automatic change dispenser 17 of each POS register 2.
[0085] In the above embodiment, the POS register 2 dispenses (discharges) money if the read withdrawal slip is for the device itself, and deposits (stores) the inserted money if the read deposit slip is for the device itself and the number of inserted coins matches the deposit slip. However, deposits and withdrawals may be managed based on information about the operating employee. For example, when depositing or withdrawing money, the employee ID may be read from the clerk's belongings (e.g., employee card) and compared with the employee ID read from the slip to determine whether they match, and if they do not match, the deposit and withdrawal may be prevented. The employee ID may be read from the belongings by the scanner unit 18 or the imaging unit 21. If the belongings are employee cards equipped with IC tags or the like, the employee ID may be read using RFID. If the employee IDs do not match, warning information (indicating that the employee IDs do not match during the deposit and withdrawal operation) may be notified (transmitted) to the store controller 3, a mobile terminal held by the person in charge, other POS registers 2, etc. The same applies to the reserve management device described below.
[0086] Also, the image capturing unit 21 may capture an image of a deposit / withdrawal operation, and if the employee ID does not match, the captured image may be saved together with the code information of the read slip (i.e., as history information) along with warning information indicating that the employee ID does not match during the deposit / withdrawal operation. The captured image may also be stored as history information even if the employee ID matches. Alternatively, imaging may be started when a mismatch occurs between employee IDs during a deposit / withdrawal operation. In either case, the captured image, warning information, and code information of the slip when a mismatch occurs are stored, allowing for accurate and easy follow-up investigation at a later date. For example, during a follow-up investigation, if the slip to be investigated is known, the code information of the slip may be read, and the read code information may be used as a search condition to search for the desired deposit / withdrawal operation from the history information.
[0087] Also, based on the above-mentioned history information (including withdrawal history information and deposit history information), a report on deposit and withdrawal management for each employee may be output (displayed or printed). That is, since the history information stores the date and time, the device number, the fact that the withdrawal was made by slip (withdrawal slip, deposit slip), the operator information (employee ID), the number of coins dispensed (the number of coins stored) for each denomination, etc., a daily, weekly, monthly report on the work of replenishing change may be output for each employee, for example.
[0088] In the above embodiment, the printed slips (withdrawal slips, deposit slips) have the device number of the device that will read the slip printed visibly (readable by any machine), so that by looking at the slip it is possible to know which device will read the slip (i.e. which device the slip should be taken to), but a sign pole with a light-emitting tip may be connected to each POS register 2, and the light from the sign pole may be used to notify the clerk of the appropriate device. Alternatively, even before the slip is issued, the light from the sign pole may be used to notify the clerk of the device that is near the end of its change.
[0089] For example, the POS register 2 may light up the sign pole, for example, in red, when the change is near-end. The POS register 2 that has received the change-near-end information may light up the sign pole, for example, in blue. When a certain POS register 2 prints out a dispensing slip, one or more POS registers 2 indicated on the dispensing slip (i.e., the POS register 2 selected as the POS register 2 that dispenses currency) may light up the sign pole, for example, in yellow. When the POS register 2 that prints out the dispensing slip selects another POS register 2 as the POS register 2 that dispenses currency, the POS register 2 that prints out the dispensing slip may determine that the POS register 2 indicated on the dispensing slip is the POS register 2 indicated on the dispensing slip, and light up the sign pole.
[0090] In the above embodiment, the coins to be replenished to the other POS registers 2 are procured (withdrawn) from one or more other POS registers 2. However, all or part of the coins to be replenished may be procured from a source other than the POS register 2 (for example, all or part of the coins to be replenished may be procured from a reserve fund prepared in advance in an office or the like). Specifically, the POS system 1 may be configured to set the source of the coins to be replenished. For example, a "source designation" field may be provided to designate whether the coins are to be procured from a reserve fund (office, etc.) ("all at the office") or from one or more POS registers 2 ("distributed within the store"). When "distributed within the store" is designated in the "source designation" field, the coins are procured from one or more POS registers 2. However, when the coins must be procured from a predetermined number or more of POS registers 2 (when the number of POS registers 2 selected as the dispensing device is a predetermined number or more), all of the coins to be replenished may be procured from a reserve fund (office, etc.) in the same manner as when "all at the office" is designated.
[0091] In the above embodiment, even if the coins stored in all the automatic change dispensers 17 of the POS system 1 (coins stored as a whole in the automatic change dispensers 17 of all the POS registers 2 in the POS system 1) are used, a situation may occur in which the amount of coins to be replenished in the automatic change dispenser 17 of the POS register 2 that caused the change near-end cannot be covered. When such a situation occurs, regardless of whether the above-mentioned "designated source of supply" field is provided (i.e., whether the field itself exists or not), or regardless of the content of the designation in the "designated source of supply" field if it is provided, all or part of the coins to be replenished are procured from outside the POS register 2 (for example, from a reserve fund prepared in advance in an office or the like for all or part of the coins to be replenished). For example, all of the coins to be replenished may be procured from a reserve fund (an office or the like), or the amount that is insufficient when dispensing from all the POS registers 2 (or a predetermined number of POS registers 2) may be procured from the reserve fund. Furthermore, in the case where the above-mentioned "Designated Source" field is provided, when the above-mentioned situation arises, the source of supply may be determined according to the content designated in the "Designated Source" field. For example, when "all in office" is designated in the "Designated Source" field, all of the coins to be replenished may be procured from the reserve, and when "distributed within store" is designated in the "Designated Source" field, the amount that is insufficient for withdrawal from all POS registers 2 (or a predetermined number of POS registers 2) may be procured from the reserve.
[0092] Assuming a situation where funds are raised from the reserve as described above, the reserve may be stored in advance in a device (hereinafter referred to as the reserve management device) equipped with a scanner for reading withdrawal slips and a printer for printing and issuing deposit slips. That is, the POS register 2 and the reserve management device may operate as follows. The POS register 2 that receives change near-end information prints and issues a withdrawal slip to be read by the reserve management device. The reserve management device, like the operation of the POS register 2 shown in FIG. 9, determines whether the withdrawal slip is intended for its own device (the reserve management device), and if so, dispenses (withdraws) currency based on the withdrawal slip and stores the withdrawal history information. As the withdrawal history information, the date and time, device number, the fact that the payment was made using a withdrawal slip, operator information, the number of coins dispensed (number of coins withdrawn) for each denomination, and the like are stored. Furthermore, as the withdrawal history information, instead of or in addition to the fact that the withdrawal was made using a withdrawal slip, information indicating that the withdrawal was made due to being near-out on change may be stored. The reserve management device that has dispensed the currency prints and issues a deposit slip to be read by the POS register 2 that is near-out on change. The reserve management device may be connected to the LAN shown in Figure 1.
[0093] In the above embodiment, when a POS register 2 is near-end, it transmits change-near-end information to another POS register 2, and the POS register 2 that receives the change-near-end information (i.e., the POS register 2 other than the POS register 2 that is near-end) prints and issues a dispensing slip, but the POS register 2 that is near-end may print and issue a dispensing slip by itself without transmitting change-near-end information. For example, in the example of the flowchart shown in FIG. 11, the POS register 2-1 that recognizes that its own device is near-end in change in step S500 may execute the processes of steps S503, S504, S505, S512, S513, and S514 instead of the POS register 2-2, without transmitting change-near-end information to the POS register 2-2. In the above case, the POS register 2-2 may execute the same processes as the POS register 2-3 and the POS register 2-4.
[0094] In the above embodiment, the change is replenished (moved) when the change is near-end, but the change may be moved at other times. For example, as a function related to the replenishment of change, a "check remaining" key may be provided on the sales collection screen, and the change may be moved when the "check remaining" key is pressed. For example, when the "check remaining" key is pressed, remaining change information (such as the current number of coins of each denomination) of each POS register 2 is obtained, and if there is a POS register 2 in which the number of coins of each denomination is below the standard number (standard number of coins of each denomination to be left for the next business day), one or more POS registers 2 (or reserve management devices) that can dispense coins to be deposited (moved) to the POS register 2 with the number below the standard number are selected in the same way as when change is near-end, a withdrawal slip is printed and issued to be read by the selected POS register 2, and when the withdrawal slip is read and the withdrawal is completed, a deposit slip is printed and issued, and the deposit slip is read by the POS register 2 with the number below the standard to replenish the coins. Note that the remaining change information of each POS register 2, including the POS register 2 with the number below the standard, obtained after the "check remaining" key is pressed, may be displayed on the clerk display 14 or may be printed.
[0095] In the above embodiment, the POS system 1 is described as being equipped with a POS register 2 that is a device that combines the functions of a registration device that mainly performs registration processing and the functions of an accounting device that mainly performs accounting processing, i.e., a POS register 2 that integrates a registration device and an accounting device. However, instead of the POS register 2, the POS system 1 may be equipped with a registration device that mainly performs registration processing and an accounting device that mainly performs accounting processing as separate entities.
[0096] Below, a configuration in which the registration device and accounting device are provided as separate entities will be described. The automatic change dispenser 17 is built into the accounting device, etc. The accounting device may be one in which the customer performs the accounting operation themselves (a self-service accounting device). The registration device may be one in which the customer performs the registration operation themselves (a self-service registration device). The POS register 2 described in the above embodiment may also be one in which the customer performs the operations (registration operation, accounting operation) themselves (an integrated self-service POS register).
[0097] An accounting device that is near the end of change transmits change near information to a registration device. For example, an accounting device that is near the end of change transmits change near information to a predetermined registration device (for example, a registration device located closest to the accounting device itself). Alternatively, for example, an accounting device that is near the end of change may transmit change near information to a registration device designated by an operation of a store clerk. If the accounting device that is near the end of change is an accounting device where the customer himself performs accounting operations, the operation of designating the registration device that transmits change near information may be made impossible only after a specific operation (secret operation) that the customer does not know has been performed. The registration device that receives the change near information selects one or more accounting devices (or reserve management devices) that dispenses currency to replenish the accounting device that is near the end of change, and prints and issues a dispensing slip, in the same way as the POS register 2 when it receives change near information. An accounting device that is near the end of change may print and issue a dispensing slip by itself without transmitting change near information, in the same way as the POS register 2 that is near the end of change.
[0098] An accounting device that reads a withdrawal slip will dispense (discharge) the coins if the withdrawal slip is intended for that device, and will print and issue a deposit slip to be read by an accounting device that is near the end of its change supply. An accounting device that reads a deposit slip will deposit (store) the coins if the deposit slip is intended for that device and the number of coins inserted matches the deposit slip. Furthermore, an accounting device may manage deposits and withdrawals based on information about the employee operating it, similar to the POS register 2.
[0099] As with the POS register 2, a sign pole may be connected to each accounting device to notify the store clerk that the device is near the end of change, that the device is a device for reading slips, etc. Also, a sign pole may be connected to each registration device to notify the store clerk that the device has received information that the change is near the end.
[0100] In the above embodiment, the movement (withdrawal, deposit) of currency is described when the change is near-end (when the number of currency in the automatic change dispenser 17 is close to zero), but the same applies to the movement (withdrawal, deposit) of currency when the change is near-full (when the number of currency in the automatic change dispenser 17 is close to the maximum number of currency that can be stored).
[0101] Below, the operation when the change is nearly full will be explained separately for a configuration in which the registration device and accounting device are integrated (i.e., a configuration with a POS register 2) and a configuration in which the registration device and accounting device are separate entities.
[0102] (For configurations with POS register 2) A POS register 2 that is near-full of change transmits change-near-full information to a predetermined POS register 2 or a POS register 2 specified by an operation of a store clerk. The POS register 2 that receives the change-near-full information prints and issues a dispensing slip to release (withdraw) currency from the POS register 2 that is near-full of change. Note that a POS register 2 that is near-full of change may print and issue a dispensing slip by itself without transmitting change-near-full information.
[0103] The POS register 2 that reads the withdrawal slip (the POS register 2 that is near-full on change) dispenses (withdraws) currency based on the withdrawal slip if the read withdrawal slip is intended for its own device, and stores the withdrawal history information. As the withdrawal history information, the date and time, the device number, the fact that the withdrawal was made using a withdrawal slip, operator information, the number of coins dispensed (number of coins dispensed) for each denomination, and the like are stored. As the withdrawal history information, instead of or in addition to the fact that the withdrawal was made using a withdrawal slip, information that the withdrawal was made due to being near-full on change (a withdrawal to reduce the number of coins remaining in its own device) may be stored. The POS register 2 that dispensed the currency selects one or more POS registers 2 (or reserve management devices) to store the dispensed currency, and prints and issues a deposit slip.
[0104] A method of selecting a POS register 2 when the dispensed coins are stored in one or more POS registers 2 (when not stored in the reserve management device) will be described. As a specific example, the POS register 2-2 can deposit up to 15 1000 yen bills and up to 8 5000 yen bills. The POS register 2-3 can deposit up to 8 1000 yen bills and up to 15 5000 yen bills. The POS register 2-4 can deposit up to 3 1000 yen bills and up to 10 5000 yen bills. The number of bills that can be deposited is calculated from the current remaining number and the reference number (reference number for calculating the number of bills that can be deposited). The reference number for calculating the number of bills that can be deposited may be set for each denomination. The reference number for calculating the number of bills that can be deposited may be set for each denomination for each POS register 2.
[0105] (Selection method 1 / Select the minimum equipment) For example, when the POS register 2-2 (own device) receives change-near-full information (requiring the release of 10,000-yen bills and 5,000-yen bills) from the POS register 2-1 (other device), it may select the POS register 2-2 in order to select the minimum number of POS registers 2 (selecting the POS registers 2 so as to minimize the number of units). In this case, 10,000-yen bills and 5,000-yen bills are stored in one of the POS registers 2-2.
[0106] (Selection method 2 / Select the device that can store the most coins for each denomination) For example, when the POS register 2-2 (own device) receives change-near-full information (requiring the release of 10,000-yen bills and 5,000-yen bills) from the POS register 2-1 (other device), the POS register 2-2 and the POS register 2-3 may be selected to select the device with the largest number of bills that can be stored for each denomination. In this case, the POS register 2-2 stores 10,000-yen bills, and the POS register 2-3 stores 5,000-yen bills.
[0107] The POS register 2 that reads the deposit slip stores the deposited coins if the read deposit slip is for its own device and the number of coins inserted matches the deposit slip, and stores the deposit history information. The deposit history information stores the date and time, device number, the fact that the deposit was made using a deposit slip, operator information, the number of coins inserted (number of coins deposited) of each denomination, etc. Instead of or in addition to the fact that the deposit was made using a deposit slip, the deposit history information may also store information that the deposit was made due to a near-full change situation (deposit of coins dispensed from another device to resolve a near-full change situation).
[0108] In addition, when the reserve management device reads a deposit slip (when coins withdrawn from a POS register 2 that is nearly full with change are deposited into the reserve management device), the inserted coins are stored and deposit history information is recorded, just as in the case of a POS register 2 that has read the above-mentioned deposit slip.
[0109] As in the case where the change is nearly out, the POS register 2 may manage (limit) deposits and withdrawals based on information about the employee operating it. The same applies to the reserve management device. As in the case where the change is nearly out, the POS register 2 may use a sign pole to notify the store clerk that the register is nearly full of change, that it is a device for reading slips, etc.
[0110] (In the case of a configuration in which the registration device and the accounting device are separate) An accounting device that is near-full of change transmits near-full change information to a predetermined registration device or a registration device specified by operation of a store clerk. The registration device that receives the near-full change information prints and issues a dispensing slip to dispense (withdraw) currency from the accounting device that is near-full of change. Note that an accounting device that is near-full of change may print and issue a dispensing slip by itself without transmitting near-full change information.
[0111] An accounting device that reads a withdrawal slip (an accounting device that is nearly full with change) dispenses (discharges) the currency if the withdrawal slip is intended for that device, selects one or more accounting devices (or reserve management devices) to store the discharged currency, and prints and issues a deposit slip.
[0112] A method for selecting an accounting device when the released coins are to be stored in one or more accounting devices (when not stored in the reserve management device) will be explained. As a specific example, accounting device B can deposit up to 15 1,000 yen bills and up to 8 5,000 yen bills. Accounting device C can deposit up to 8 1,000 yen bills and up to 15 5,000 yen bills. Accounting device D can deposit up to 3 1,000 yen bills and up to 10 5,000 yen bills.
[0113] (Selection method 1 / Select the minimum equipment) For example, when accounting device B (own device) receives change-near-full information (requiring the release of 10,000-yen bills and 5,000-yen bills) from accounting device A (other device), it may select accounting device B in order to select the minimum number of accounting devices (select accounting devices that minimize the number of devices). In this case, one accounting device B will store 10,000-yen bills and 5,000-yen bills.
[0114] (Selection method 2 / Select the device that can store the most coins for each denomination) For example, when accounting device B (own device) receives change-near-full information (requiring the release of 10,000-yen bills and 5,000-yen bills) from accounting device A (other device), it may select accounting device B or accounting device C to select the device with the most room to store bills of each denomination. In this case, accounting device B stores 10,000-yen bills and accounting device C stores 5,000-yen bills.
[0115] The accounting device that reads the deposit slip stores the inserted coins if the read deposit slip is for the device itself and the number of inserted coins matches the number on the deposit slip.
[0116] As in the case where the change is nearly full, the accounting device may manage (limit) deposits and withdrawals based on information about the employee operating it. Also, as in the case where the change is nearly full, a sign pole may be used to notify the store clerk that the device is nearly full of change, that the device is reading slips, etc.
[0117] In the above embodiment, it is determined whether the number of coins of each denomination (currency type) based on the deposit information and the number of coins of each denomination actually deposited are inconsistent (step S530), but instead of comparing the numbers of coins of each denomination, it is also possible to compare the total amounts (total amounts). That is, since the total amounts at the time of withdrawal and deposit are calculated from the number of coins of each denomination, it is also possible to determine whether the total amount based on the deposit information and the total amount actually deposited are inconsistent.
[0118] In the above embodiment, the information to be read by the POS register 2 is recorded (printed) on a slip (withdrawal slip, deposit slip), but the information to be read by the POS register 2 may be recorded on another recording medium. For example, the POS register 2 may use RFID to record (save) the information to be read by the POS register 2 on a card equipped with an IC tag or the like (for example, it may be an employee card, or may be a card other than the employee card). That is, the POS register 2 (or the accounting device when it is separate) may record (print) the information to dispense or deposit the desired denomination and number of coins into the change dispenser as printed information (for example, a barcode), or may record (save) it as digital information. In addition, the POS register 2 (or the accounting device when it is separate) reads the information (withdrawal or deposit information) recorded as described above according to the recording mode. That is, if it is recorded as printed information, it is read by the scanner unit 18 or the imaging unit 21, and if it is recorded as digital information, it is read according to, for example, the communication method at the time of recording (for example, if it is recorded using RFID, it is read using RFID). Then, the POS register 2 (or the accounting device if separate) dispenses or deposits the desired number of coins of the desired denomination into the change dispenser based on the read dispensing or depositing information.
[0119] Either the dispensing slip or the deposit slip may be used in combination with the card described above. For example, information for dispensing a desired denomination and number of coins to the change dispenser 17 may be stored in the dispensing slip, and information for depositing a desired denomination and number of coins to the change dispenser 17 may be recorded on the card. When information to be read by the POS register 2 is recorded on the card, in addition to the information to be read by the POS register 2, information that is not to be read by the POS register 2 (information equivalent to information recorded on the refill register information receipt) may also be recorded on the card.
[0120] In the above embodiment, it has been explained that the two-dimensional barcode is read by the imaging unit 21 and the one-dimensional barcode is read by the scanner unit 18, but the imaging unit 21 may read the one-dimensional barcode instead of the scanner unit 18.
[0121] The POS system 1 described in the above embodiment is an example of an accounting system equipped with a change machine for settling the price of goods in cash, and an accounting system equipped with a change machine for settling the price of goods in cash is not limited to the POS system 1 described in the above embodiment. For example, a system including a ticket vending machine (including an automatic ticket vending machine) equipped with a change machine also falls under the above accounting system. In other words, the accounting system according to the present invention may be equipped with a change machine for settling the price of goods in cash, such as a configuration including a POS register 2 that combines the functions of a registration device and an accounting device, a configuration including a registration device and an accounting device as separate entities, or a configuration including a ticket vending machine with a built-in change machine.
[0122] The POS system 1 described in the above embodiments is an example that displays the presence of a POS register 2 or a device that is near-end or near-full of change, and issues withdrawal slips and deposit slips, as shown in FIG. 11, for example, but the above may be performed by a monitoring device 4 instead of the POS register 2.
[0123] Below, an example will be described in which the monitoring device 4 displays the presence of a device that is near-out or near-full of change, and issues a withdrawal slip or a deposit slip. Below, an example will be described in which the monitoring device 4 issues a deposit / withdrawal slip (instruction receipt) that combines the functions of a withdrawal slip and a deposit slip, but instead of a deposit / withdrawal slip, a withdrawal slip and a deposit slip may be issued as separate media. Also, below, a situation will be mainly described in which a near-out of change situation is resolved, but the same applies to a situation in which a near-full of change situation is resolved.
[0124] FIG. 13 is an application example (use example) of the POS system 1 including the monitoring device 4. The store clerk (employee) monitors whether each settlement machine is near-out or near-full on the screen of the monitoring device 4. Each settlement machine may be a cash register (POS register 2) that integrates a registration device and an accounting device, or may be an accounting device that has a registration device that mainly performs registration processing and an accounting device that mainly performs accounting processing as separate devices. For example, when the store clerk confirms that settlement machine 1 (register No. 1) is near-out, the store clerk selects another settlement machine, etc., on the screen of the monitoring device 4 to dispense the currency to be deposited into settlement machine 1 in order to resolve the near-out of change in settlement machine 1. For example, when settlement machine 2 (register No. 2) is selected by the store clerk, the monitoring device 4 prints and issues an instruction receipt to dispense money from settlement machine 2 and deposit it into settlement machine 1. The store clerk takes the instruction receipt issued by the monitoring device 4 to the settlement machine 2, which is a dispensing register, and uses the instruction receipt to dispense the money. Next, the store clerk takes the instruction receipt and the money dispensed from the settlement machine 2 to the deposit register, the settlement machine 1, and uses the instruction receipt to deposit the money.
[0125] FIG. 14 is an example of a monitoring screen displayed on the monitoring device 4. The monitoring device 4 displays a list of warning messages for each monitored device (such as a settlement machine) as shown in FIG. 14, for example. According to the example in FIG. 14, settlement machine 1, settlement machine 11 (cash register No. 11), and settlement machine 14 (cash register No. 14) are near to the end of change. Furthermore, settlement machine 14 is also near to full of change. When change is near to end (or near to end), it is displayed in a different manner from the others (for example, yellow background / shaded display in the figure).
[0126] There are various possible methods for the monitoring device 4 to determine whether or not each settlement machine is near-out of change, but as an example, each settlement machine may transmit near-out change information to the monitoring device 4 when it is near-out of change, and when the monitoring device 4 receives a near-out change message from a certain settlement machine, it may determine that the said settlement machine is near-out of change. The same applies to determining whether or not the change is near-full.
[0127] For example, when the clerk wants to resolve the change near-end of the settlement machine 1, the clerk touches (presses) the display area of the warning message "12:05 Near End" on the change machine 1, as shown in an enlarged view on the right side of Fig. 14. Also, for example, when the clerk wants to resolve the change near-full of the change on the settlement machine 14, the clerk touches (presses) the display area of the warning message "12:02 Near Full" on the change machine 14. In other words, the clerk specifies the settlement machine for which the change near-end (or change near-full) should be resolved on the monitoring screen that displays a list of warning messages, etc.
[0128] FIG. 15 shows an example of various set numbers and the number of coins currently held in each settlement machine. Specifically, FIG. 15(a) shows an example of a set number of coins for each denomination when change is near-end (the number of coins recognized as change near-end in the POS system 1), a set number of surplus coins for each denomination that can be moved to other devices (set surplus coin number), and a set number of coins for each denomination when change is near-full (the number of coins recognized as change near-full in the POS system 1). The information shown in FIG. 15(a) is stored in a location that can be referenced by the monitoring device 4. For example, the monitoring device 4 may store the information shown in FIG. 15(a) in its own device.
[0129] 15(b) to 15(d) show the current number of coins held by each denomination in each settlement machine. The current number of coins held is also simply referred to as the number of coins held. The information shown in FIG. 15(b) to 15(d) is stored in a location that can be referenced by the monitoring device 4. Specifically, the monitoring device 4 may store the information shown in FIG. 15(a) in its own device. For example, the monitoring device 4 may make a request (change remaining information request) to each settlement machine on the LAN, receive information on the number of coins held by each denomination (change remaining information) from each settlement machine on the LAN, and store the information in its own device. Alternatively, each settlement machine on the LAN may transmit the change remaining information to the monitoring device 4 when the number of coins held by each denomination changes. Since each settlement machine transmits transaction information to the store controller 3, the store controller 3 may acquire (understand) the change remaining information of each settlement machine based on the transaction information. Therefore, the monitoring device 4 may receive the remaining change information of each settlement machine from the store controller 3, rather than receiving the remaining change information from each settlement machine individually.
[0130] When a certain settlement machine is near the end of change, the monitoring device 4 may automatically select (by the above-mentioned selection method 1 or selection method 2) the source (procurement source) of the replenishment money to be replenished to the settlement machine, or may allow the store clerk to select (designate) the source. For example, the monitoring device 4 may display settlement machines capable of dispensing the replenishment money to be replenished to the settlement machine to the store clerk as candidate sources of the replenishment money, and allow the store clerk to select a source from among the candidate sources.
[0131] In addition, the POS register 2 may automatically select the source of replenishment money based on the set surplus money number (described below), replenishment settings (described below), the number of coins held in each settlement machine, etc., similar to the method of determining candidate sources of replenishment money by the monitoring device 4 described below.
[0132] FIG. 16 is an example of a selection screen for selecting where to obtain the replenishment money when the change is near end. For example, when the change is specified for the settlement machine 1 on the monitoring screen shown in FIG. 14, the monitoring device 4 may display a selection screen as shown in FIG. 16 based on the information shown in FIG. 15, and allow the store clerk to select where to obtain the replenishment money to replenish the settlement machine 1. The selection screen shown in FIG. 16 displays a button corresponding to the office, a button corresponding to the settlement machine 2, and a button corresponding to the settlement machine 4 as possible sources of the replenishment money. The store clerk presses a button on the screen to select the source.
[0133] The button corresponding to a settlement machine displays the number of surplus coins of that settlement machine for the denomination that is near the end of change (the denomination to be replenished). The surplus number is the number of coins that exceeds the set surplus number shown in FIG. 15(a). For example, in the selection screen of FIG. 16, the button corresponding to settlement machine 2 displays the number of surplus coins of that settlement machine 2 (70 100-yen coins and 20 5-yen coins), and the button corresponding to settlement machine 4 displays the number of surplus coins of that settlement machine 4 (62 100-yen coins and 25 5-yen coins). In other words, when the monitoring device 4 displays a button corresponding to a certain settlement machine as a candidate source for replenishing coins of a certain denomination, the monitoring device 4 calculates the number of surplus coins of that denomination of that settlement machine based on the set surplus number (FIG. 15(a)) and the change remaining information of that denomination of that denomination in that settlement machine, and displays the calculated number of surplus coins on the button. For example, the selection screen in Figure 16 displays a button corresponding to settlement machine 2 as a potential source for replenishing 100 yen coins and 5 yen coins, and the monitoring device 4 calculates the number of surplus 100 yen coins in settlement machine 2 (70) based on the set number of surplus 100 yen coins (120) and the number of 100 yen coins held in settlement machine 2 (190), and calculates the number of surplus 5 yen coins in settlement machine 2 (20) based on the set number of surplus 5 yen coins (120) and the number of 5 yen coins held in settlement machine 2 (140), and displays the surplus numbers (70 100 yen coins and 20 5 yen coins) on the button.
[0134] The following describes a method for determining whether or not a cash dispenser corresponds to a cash dispenser (a cash dispenser displayed as a button), that is, a method for determining a candidate cash dispenser.
[0135] (Method of determining whether or not a machine is capable of withdrawing money) The monitoring device 4 judges whether each settlement machine is capable of dispensing money for the denomination to be replenished (denomination that is near the end of change) based on the set number of surplus coins, the replenishment setting (also referred to as the replenishment setting value (number) or replenishment reference value (number)), and the number of coins held by each settlement machine. One example of a replenishment setting is the set number of customers to pass through (also referred to as the set number of customers or reference number of customers). The set number of customers to pass through is the number of customers (number of customers to be processed) that is set as the number of customers who will pass through the settlement machine and will make a payment in the future (the number of customers to be handled). The initial value of the set number of customers to pass through is assumed to be 15. The replenishment setting (set number of customers to pass through, etc.) is stored in a location that can be referenced by the monitoring device 4. For example, the monitoring device 4 may store the set number of customers to pass through within its own device.
[0136] Also, information for obtaining a number corresponding to the set number of passing customers (number corresponding to the set number of passing customers) is stored in a place that the monitoring device 4 can refer to (for example, in the device itself). For example, customer number and number standard information is stored that sets the number of coins of each denomination for one set number of passing customers (the planned number of coins of each denomination that will be paid out as change for one set number of passing customers). In the case of this embodiment, the customer number and number standard information is set based on the maximum number of coins for each currency that will be paid out as change to one customer. In other words, the customer number and number standard information is set to the following for one set number of passing customers: four 1 yen coins, one 5 yen coin, four 10 yen coins, one 50 yen coin, four 100 yen coins, one 500 yen coin, four 1,000 yen bills, and one 5,000 yen bill. In other words, the customer number and number standard information is set to the effect that the number of coins corresponding to the set number of customers passing for each denomination of 1 yen coin, 10 yen coin, 100 yen coin, and 1,000 yen bill is the set number of customers passing x 4 coins, and that the number of coins corresponding to the set number of customers passing for each denomination of 5 yen coin, 50 yen coin, 500 yen coin, and 5,000 yen bill is the set number of customers passing x 1 coin.
[0137] The monitoring device 4 obtains the number of coins of each denomination corresponding to the set number of passing customers based on the set number of passing customers and the customer number reference information. For example, when the set number of passing customers is 15 (initial value), the monitoring device 4 obtains 60 1 yen coins, 15 5 yen coins, 60 10 yen coins, ..., and 15 5,000 yen bills as the number corresponding to the set number of passing customers. Also, for example, when the set number of passing customers is 10, the monitoring device 4 obtains 40 1 yen coins, 10 5 yen coins, 40 10 yen coins, ..., and 10 5,000 yen bills.
[0138] The monitoring device 4 judges a settlement machine that can dispense money when the number of coins held of the denomination to be replenished is equal to or greater than the sum of the set surplus money number of that denomination plus the number of coins corresponding to the set number of passing customers of that denomination. If there are two or more denominations to be replenished, the monitoring device 4 may judge a settlement machine that satisfies the above conditions for each of the denominations to be replenished as a settlement machine that can dispense money.
[0139] For example, if the denomination to be replenished is only 1 yen coins, the monitoring device 4 judges a settlement machine that holds more than or equal to (the set number of 1 yen coins in surplus + the number of 1 yen coins corresponding to the set number of customers passing) as a settlement machine capable of dispensing. Note that, as described above, the number of 1 yen coins corresponding to the set number of customers passing is the set number of customers passing × 4. The same applies when the denomination to be replenished is only 10 yen coins, when the denomination to be replenished is only 100 yen coins, or when the denomination to be replenished is only 1,000 yen bills.
[0140] Furthermore, when the denomination to be replenished is only 5 yen coins, the monitoring device 4 judges a settlement machine that holds more than or equal to (the set number of surplus 5 yen coins + the number of 5 yen coins corresponding to the set number of passing customers) as a settlement machine capable of dispensing. Note that, as described above, the number of 5 yen coins corresponding to the set number of passing customers is the set number of passing customers x 1 coin. The same applies when the denomination to be replenished is only 50 yen coins, when the denomination to be replenished is only 500 yen coins, or when the denomination to be replenished is only 5,000 yen notes.
[0141] Furthermore, when the denominations to be replenished are 5 yen coins and 100 yen coins, the monitoring device 4 may determine that a settlement machine that holds more than or equal to (the set number of surplus 5 yen coins + the number of 5 yen coins corresponding to the set number of passing customers) and holds more than or equal to (the set number of surplus 100 yen coins + the number of 100 yen coins corresponding to the set number of passing customers) is a settlement machine capable of dispensing. The same applies when the denominations to be replenished are a combination of other two or more types.
[0142] In the example of FIG. 16, the denominations of the near-end change of the settlement machine 1 are 5 yen coins and 100 yen coins, as shown in FIG. 15(b). According to FIG. 15(a), the set number of surplus 5 yen coins is 120, and the set number of surplus 100 yen coins is 120. When the set number of passing customers is 15 (initial value), the number of 5 yen coins corresponding to the set number of passing customers is 15, and the number of 100 yen coins corresponding to the set number of passing customers is 60. Therefore, when the near-end change of the settlement machine 1 is specified on the monitoring screen shown in FIG. 14, the monitoring device 4 judges the settlement machine 2 or 4 that holds 135 or more 5 yen coins (=120+15) and 180 or more 100 yen coins (=120+60) as a settlement machine that can dispense money.
[0143] 16, the clerk touches the button "No. 2" when selecting settlement machine 2 as the source of replenishment money for settlement machine 1, and touches the button "No. 4" when selecting settlement machine 4. In addition, the clerk touches the button "Refill from office funds" when selecting the office as the source of replenishment money for settlement machine 1.
[0144] In addition, when there are multiple settlement machines from which money can be dispensed (when multiple buttons corresponding to the settlement machines are arranged), the monitoring device 4 displays the buttons in ascending order of register number from top (top of the screen in the example of Figure 16) to bottom (bottom of the screen in the example of Figure 16), as shown in Figure 16.
[0145] However, when there are multiple settlement machines that can dispense money, the arrangement of the buttons is not limited to ascending order of register numbers. For example, the buttons may be displayed in descending order (highest to lowest) of the number of coins held of the denomination to be replenished. In other words, the monitoring device 4 may display buttons corresponding to the settlement machines according to the priority order according to the number of coins held.
[0146] In addition, when there are multiple settlement machines that can dispense money and there are multiple denominations to be replenished, the buttons may be displayed in descending order of the number of bills held for one denomination (for example, the highest ranked denomination among the multiple denominations to be replenished, which is determined by prioritizing all denominations in advance, the denomination with the highest face value among the multiple denominations to be replenished, or the denomination with the largest number of bills replenished among the multiple denominations to be replenished). In addition, in the above case, the buttons may be displayed in descending order of the total number of bills of each denomination to be replenished. In addition, in the above case, the buttons may be displayed in descending order of the total number of bills obtained by adding a coefficient to each denomination (for example, to convert to the number of customers, the coefficient for 1 yen coins, 10 yen coins, ..., 1000 yen bills is "1 / 4", and the coefficient for 5 yen coins, 50 yen coins, ..., 5000 yen bills is "1") (for example, in the case of settlement machine 2 in FIG. 16, 70 bills x 1 / 4 + 20 bills x 1). Also, two or more denominations may be sorted in descending order and displayed, such as a first sort and a second sort.
[0147] FIG. 17 is an example of a confirmation screen for confirming the status of currency movement, etc. When the store clerk selects a source of currency acquisition (presses a button for the source of currency acquisition) on the selection screen and performs a prescribed operation (e.g., pressing the end button), the monitoring device 4 displays a confirmation screen as shown in FIG. 17. The confirmation screen shown in FIG. 17 is an example of a confirmation screen when the settlement machine 2 is selected on the selection screen of FIG. 16 as the source of currency replenishment to the settlement machine 1. On the confirmation screen shown in FIG. 17, the store clerk confirms the status of currency movement, etc., performs a prescribed operation (e.g., pressing the end button), and issues an instruction receipt. That is, when the store clerk performs a prescribed operation (e.g., pressing the end button) on the confirmation screen, the monitoring device 4 issues an instruction receipt after authenticating the operator (described later).
[0148] In the confirmation screen shown in Fig. 17, the number of sheets held at the transfer source is visually displayed (as a bar graph in the case of Fig. 17), and the number of sheets held at the transfer destination is not visually displayed, but the number of sheets held at the transfer destination may be visually displayed instead of or in addition to the number of sheets held at the transfer source. Note that the visual display of the transfer source (e.g., a bar graph) and the visual display of the transfer destination (e.g., a bar graph) may be displayed simultaneously (at the same time), or one of them may be switched depending on the operation.
[0149] FIG. 18 is an example of a selection screen for selecting a deposit destination of the money dispensed (withdrawn) when the change is nearly full. When the change of a certain settlement machine is specified on the monitoring screen shown in FIG. 14, the monitoring device 4 may automatically select a deposit destination (storage destination) of the money dispensed from the settlement machine (for example, the above-mentioned selection method 1 or selection method 2), or may have a store clerk select the deposit destination as in the case of the change being near-end. For example, when the change of the settlement machine 14 is specified on the monitoring screen shown in FIG. 14, the monitoring device 4 may display a selection screen as shown in FIG. 18 based on the information shown in FIG. 15, and have a store clerk select a deposit destination of the money dispensed from the settlement machine 14. On the selection screen shown in FIG. 18, a button corresponding to the office as a deposit destination candidate, and a button corresponding to the settlement machine 1, a button corresponding to the settlement machine 2, and a button corresponding to the settlement machine 11 as deposit destination candidate (payment-accepting settlement machine) are displayed. The store clerk selects the deposit destination by pressing a button on the screen.
[0150] The method of determining whether or not a settlement machine is capable of receiving deposits is the same as the method of determining whether or not a settlement machine is capable of dispensing money. In the example of FIG. 18, the denomination of the near-full change for the settlement machine 14 is 50 yen coins, as shown in FIG. 15(i). Also, according to FIG. 15(a), the set number of surplus 50 yen coins is 120. Therefore, when the near-full change for the settlement machine 14 is specified on the monitoring screen shown in FIG. 14, the monitoring device 4 determines that the settlement machines 1, 2, and 11, which do not hold 105 or more 50 yen coins (=120-(15×1)), are settlement machines capable of receiving deposits.
[0151] 18, the clerk touches the button "No. 1" when selecting settlement machine 1 as the deposit destination for the coins dispensed from settlement machine 14, touches the button "No. 2" when selecting settlement machine 2, and touches the button "No. 11" when selecting settlement machine 11. In addition, the clerk touches the button "Refill from office" when selecting the office as the deposit destination.
[0152] As shown in FIG. 18, when there are multiple settlement machines that can accept deposits (when multiple buttons corresponding to settlement machines are arranged), the monitoring device 4 may display the buttons in ascending order of register numbers, or in ascending order (in ascending order of least to most) of the number of coins held of the denomination to be stored. That is, the buttons corresponding to the settlement machines may be displayed according to a priority order according to the number of coins held (the number of coins stored). When there are multiple denominations to be stored, the buttons may be displayed in ascending order of the number of coins held for any of the denominations (for example, the denomination with the highest face value among the denominations to be stored, or the denomination with the largest number of coins stored). When the store clerk selects the deposit destination (presses the button for the deposit destination) on the selection screen in FIG. 18 and performs a predetermined operation (for example, pressing the end button), the monitoring device 4 displays a confirmation screen in the same way as when the change is near-end. After that, the process is the same as when the change is near-full.
[0153] When the change is nearly out, the confirmation screen displays the source (the acquisition destination selected by the clerk in FIG. 16) and the destination (the change-near-out adjustment machine specified by the clerk in FIG. 14), as shown in FIG. 17. When the change is nearly full, the confirmation screen displays, for example, the source (the change-near-full adjustment machine specified by the clerk in FIG. 14) and the destination (the deposit destination selected by the clerk in FIG. 18).
[0154] FIG. 19 is an explanatory diagram for explaining authentication of an operator. When a settlement machine that is near-out on change (or near-full on change) is specified and a source for obtaining replenishment money when change is near-out (or a source for inputting currency when change is near-full) is selected, the monitoring device 4 displays a screen related to security. For example, the monitoring device 4 displays a screen as shown in FIG. 19(a) instructing the store clerk to read the employee card after the store clerk performs a predetermined operation (for example, pressing the end button) on the confirmation screen shown in FIG. 17. The screen in FIG. 19(a) displays a message instructing the store clerk to read the employee card. The monitoring device 4 is equipped with a scanner, and when the employee barcode printed on the employee card is read by the scanner, the monitoring device 4 determines whether the store clerk has the authority to issue an instruction receipt (deposit / withdrawal slip) as an approval process. Specifically, for example, the monitoring device 4 may refer to the employee code obtained from the employee barcode and an authority file that is preset and stored inside or outside the monitoring device 4 to determine whether the store clerk has the authority to issue an instruction receipt (deposit / withdrawal slip). The authority file may at least store information regarding the presence or absence of authority for issuing an instruction receipt for each employee code, for example. If the monitoring device 4 determines that the store clerk has the authority to issue an instruction receipt (deposit / withdrawal slip) (i.e., if approval is OK), it prints and issues the instruction receipt. Note that the employee barcode is an example of code information that includes identification information that identifies the operator, and code information that includes identification information that identifies the operator is not limited to code information that is optically readable, and may be, for example, magnetically or electrically readable.
[0155] The monitoring device 4 may print and issue an instruction receipt (deposit / withdrawal slip) even when an employee code and password are entered, rather than when an employee barcode is read. For example, the above-mentioned authority file stores, for each employee code, passwords and information on the presence or absence of authority for issuing instruction receipts, and when an employee code and password are entered, the monitoring device 4 refers to the authority file to determine whether the clerk in question has the authority to issue an instruction receipt (deposit / withdrawal slip).
[0156] When the "input" button on the screen of FIG. 19(a) is touched, the monitoring device 4 may display a screen as shown in FIG. 19(b) and acquire the employee code and password via the screen.
[0157] FIG. 20 is an example of an instruction receipt. The monitoring device 4 prints and issues instruction receipts in different formats depending on whether a settlement machine is selected as the source of replenishment money when the change is nearly out (or the source of currency input when the change is nearly full) or an office is selected as the source of acquisition (or input). Specifically, when a settlement machine is selected, the monitoring device 4 prints and issues an instruction receipt without a signature area as shown in FIG. 20(a). On the other hand, when an office is selected, the monitoring device 4 prints and issues an instruction receipt with a signature area as shown in FIG. 20(b). Note that the instruction receipt shown in FIG. 20(b) is configured to allow stamps for three names, but it may be configured to allow stamps for one, two, or four or more names. Also, a signature area with a ruled line (frame) is printed on the instruction receipt shown in FIG. 20(b), but a signature area without a ruled line (frame) may be printed.
[0158] Furthermore, the monitoring device 4 prints a barcode including withdrawal instruction information and deposit instruction information on an instruction receipt issued when a settlement machine is selected as the source of replenishment money when change is near-end, but when an office is selected and the barcode is not read by the office's reserve management device, it prints a barcode including deposit instruction information without withdrawal instruction information.Similarly, the monitoring device 4 prints a barcode including withdrawal instruction information and deposit instruction information on an instruction receipt issued when a settlement machine is selected as the destination of currency input when change is near-full, but when an office is selected and the barcode is not read by the office's reserve management device, it prints a barcode including withdrawal instruction information without deposit instruction information.
[0159] 21 to 23 are explanatory diagrams explaining the flow after an instruction receipt is issued. Specifically, these are explanatory diagrams explaining a case where a settlement machine, not an office, is selected as the acquisition source of replenishment money to replenish a settlement machine that is near the end of change, and an instruction receipt without a signature area is issued.
[0160] When an instruction receipt is issued by the monitoring device 4, a clerk (the clerk who issued the instruction receipt or another clerk) takes the instruction receipt and moves to the settlement machine selected as the destination of the replenishment money, as shown in FIG. 21, and has the employee barcode on the employee card and the barcode on the instruction receipt read. The settlement machine determines whether it is the settlement machine selected as the destination of the replenishment money and whether the clerk has the authority to dispense, and dispenses the money. For example, the settlement machine determines whether it is the settlement machine selected as the destination of the replenishment money based on the dispensing instruction information obtained from the barcode on the instruction receipt. When the settlement machine determines that it is the settlement machine selected as the destination of the replenishment money, it displays, for example, a screen as shown in FIG. 22 instructing the user to read the employee barcode, and obtains the employee barcode. When the settlement machine determines that the clerk has the authority to dispense based on the employee barcode, it dispenses the money based on the dispensing instruction information obtained from the barcode on the instruction receipt.
[0161] When money is dispensed from the settlement machine selected as the destination for obtaining replenishment money, a clerk (the clerk who issued the instruction receipt or another clerk) moves to the settlement machine that is near the end of change with the instruction receipt and the money, and has the employee barcode on the employee card and the barcode on the instruction receipt read. The settlement machine determines whether it is the settlement machine selected as the destination for obtaining replenishment money and whether the clerk has the authority to deposit money, and accepts the insertion of money. For example, the settlement machine determines whether it is a settlement machine that replenishes money (a settlement machine designated by the monitoring device 4 as a settlement machine that resolves the near-end of change) based on deposit instruction information obtained from the barcode on the instruction receipt. When the settlement machine determines that it is a settlement machine that replenishes money, it displays a screen such as that shown in FIG. 22, for example, and acquires an employee barcode. When the settlement machine determines that the clerk has the authority to deposit money based on the employee barcode, it accepts the insertion of money. For example, the settlement machine displays a screen as shown in FIG. 23(a) instructing the user to insert money, and accepts the insertion of money.
[0162] Furthermore, when a clerk inserts money, the settlement machine compares the inserted money (deposited amount) with the amount (instructed amount) based on the deposit instruction information obtained from the barcode on the instruction receipt, and if they do not match, displays a screen as shown in FIG. 23(b) to inform the user that the amounts are different. The screen in FIG. 23(b) displays a button "Force Execute" for forcibly executing a deposit based on the inserted money, and a button "Close" for closing the screen. When the "Force Execute" button is touched, the settlement machine displays a screen for inputting the reason for forcibly executing the deposit process based on the inserted money, or a screen for selecting the reason. For example, when the "Force Execute" button is touched, the settlement machine displays a screen as shown in FIG. 23(c) or a screen as shown in FIG. 23(d). When the reason is input (or selected), the settlement machine executes the deposit process based on the inserted money even if the inserted amount does not match the instructed amount. The settlement machine may determine that the total amount inserted for each denomination matches the total instructed amount for each denomination even if the actual number of coins inserted for each denomination and the instructed number of coins for each denomination differ, as long as the total amount inserted for each denomination matches. Alternatively, instead of the above determination, the settlement machine may determine that the total amount inserted for each denomination does not match the instructed number of coins for each denomination even if the total amount inserted for each denomination matches the instructed amount for each denomination.
[0163] Fig. 24 is a flowchart showing an example of the operation when the change is near end. At the start of the flowchart in Fig. 24, the monitoring device 4 is assumed to be displaying a list display screen (see Fig. 14) that displays a list of warning messages.
[0164] Step Sa1: The monitoring device 4 receives, on the list display screen, the designation of an adjustment machine for resolving the change near-end situation. Step Sa2: The monitoring device 4 displays a selection screen for selecting the source of the replenishment money (for example, a selection screen as shown in FIG. 16). Step Sa3: The monitoring device 4 accepts the selection of the acquisition destination of the replenishment money on the selection screen. After the end button is pressed on the selection screen, the monitoring device 4 displays a confirmation screen (for example, a confirmation screen as shown in FIG. 17). Step Sa4: After the end button is pressed on the confirmation screen, the monitoring device 4 displays a screen (eg, the screen in FIG. 19(a)) instructing the user to have the employee card read. Step Sa5: The monitoring device 4 judges whether or not the employee barcode printed on the employee card has been read. If it is judged that the employee barcode has been read, the process proceeds to step Sa9. It is assumed that approval has been granted based on the employee barcode. On the other hand, if it is judged that the employee barcode has not been read, the process proceeds to step Sa6.
[0165] Step Sa6: The monitoring device 4 judges whether or not the "Input" button on the screen, which instructs the employee card to be read, has been touched. If it is judged that it has been touched, the process proceeds to step Sa7. If it is judged that it has not been touched, the process returns to step Sa5. Step Sa7: The monitoring device 4 displays an input screen for the employee code and password (for example, the screen in FIG. 19(b)). Step Sa8: The monitoring device 4 acquires the employee code and password via the input screen. It is assumed that the employee code and password have been approved.
[0166] Step Sa9: The monitoring device 4 judges whether the acquisition destination selected in step Sa3 is a fare adjustment machine. If the acquisition destination is a fare adjustment machine, the process proceeds to step Sa10. If the acquisition destination is not a fare adjustment machine but an office, the process proceeds to step Sa11. Step Sa10: The monitoring device 4 prints and issues an instruction receipt that does not have a signature area (for example, the instruction receipt in FIG. 20(a)). Then, the flowchart in FIG. 24 ends. Step Sa11: The monitoring device 4 prints and issues an instruction receipt having a signature area (for example, the instruction receipt in FIG. 20(b)). Then, the flow chart in FIG. 24 ends.
[0167] Fig. 25 is a flowchart showing an example of the operation when dispensing money. Specifically, the flowchart in Fig. 25 shows an example of the operation of the settlement machine from which replenishment money is obtained when the change near-end situation is resolved.
[0168] Step Sb1: The settlement machine from which the replenishment money is obtained reads the instruction receipt. Step Sb2: The settlement machine from which the replenishment money is obtained displays a screen (for example, the screen in FIG. 22) instructing the user to enter an employee barcode. Step Sb3: The settlement machine from which the replenishment money is obtained judges whether the employee barcode printed on the employee card has been read. If it is determined that the employee barcode has been read, it proceeds to step Sb5. It is assumed that approval has been granted based on the employee barcode. On the other hand, if it is determined that the employee barcode has not been read, it proceeds to step Sb4. Step Sb4: The settlement machine from which the replenishment money is obtained judges whether the "Cancel" button on the screen that instructs the input of the employee barcode has been touched. If it is determined that it has been touched, the flow chart of FIG. 25 ends. If it is determined that it has not been touched, the process returns to step Sb3. Step Sb5: The settlement machine from which the replenishment money was obtained dispenses the currency based on the dispensing instruction information obtained from the barcode on the instruction receipt. That is, it dispenses the specified amount according to the instruction receipt. Then, the flowchart in FIG. 25 ends.
[0169] Fig. 26 is a flowchart showing an example of the operation when depositing money. Specifically, the flowchart in Fig. 26 shows an example of the operation of a refilling adjustment machine (a adjustment machine that is near-end of change) when the change near-end is resolved. Note that since steps Sc1 to Sc4 in Fig. 26 are the same as steps Sb1 to Sb4 in Fig. 25, only step Sc5 and after will be explained.
[0170] Step Sc5: The settlement machine that is near the end of change displays a screen (the screen in FIG. 23(a)) instructing the user to insert money, and accepts the insertion of money. Note that the settlement machine that is near the end of change may accept the insertion of money when the completion key is touched after inserting money into the insertion slot. Step Sc6: The settlement machine that is near the end of change judges whether the inserted amount matches the instructed amount. If it judges that they match, it proceeds to step Sc13. If it judges that they do not match, it proceeds to step Sc7.
[0171] Step Sc7: The settlement machine that is near the end of change displays a notification screen (the screen in FIG. 23(b)) notifying that the amount is different. Step Sc8: The settlement machine that is near the end of change judges whether or not the "Force Execute" button on the notification screen has been touched. If it judges that it has been touched, it proceeds to step Sc10. If it judges that it has not been touched, it proceeds to step Sc9. Step Sc9: The settlement machine that is near the end of change judges whether the "Close" button on the notification screen has been touched. If it judges that it has been touched, it returns to step Sc5 and accepts another coin insertion. On the other hand, if it judges that it has not been touched, it returns to step Sc8.
[0172] Step Sc10: The settlement machine that is near the end of change displays a screen (FIG. 23(c) or FIG. 23(c)) for inputting the reason for the forced deposit. Step Sc11: The settlement machine that is near the end of change accepts input of the reason for the forced deposit. Step Sc12: The settlement machine that is near the end of change forcibly deposits (stores) the inserted amount (≠ the instructed amount). Then, the flow chart in FIG. 26 ends. Step Sc13: The settlement machine that is near the end of change deposits (stores) the inserted amount (=instructed amount). Then, the flow chart in FIG. 26 ends.
[0173] The number of adjustment machines displayed as buttons on the selection screen (FIGS. 16 and 18) (the number of adjustment machines that are candidates for selection) can be adjusted by changing the replenishment setting. For example, when the number of adjustment machines that can dispense money (adjustment machines that are candidates for acquisition destinations) displayed as buttons is low in a change-near-end situation, the setting value (initial value, etc.) for the number of set passing customers may be reduced to increase the number of adjustment machines displayed as the buttons.
[0174] FIG. 27 is an explanatory diagram for explaining changes to replenishment settings. In this explanation, in addition to the set number of customers passing through (set number of customers, standard number of customers) mentioned above, the set number of replenishment coins also exists as a replenishment setting (replenishment standard value). That is, the replenishment setting includes the set number of customers passing through and the set number of replenishment coins. As mentioned above, the set number of customers passing through is converted into the number of coins via customer number / coin standard information, whereas the set number of replenishment coins directly indicates the number of coins. The set number of replenishment coins is basically the number according to the set number of customers passing through (the number of customers to be processed).
[0175] FIG. 28 is an example of a selection screen for selecting where to obtain the replenishment money. For example, when the "Change Settings" button is pressed on the selection screen of FIG. 16, the monitoring device 4 may display a setting change screen for changing the replenishment setting (replenishment reference value) as shown in FIG. 27, and accept a change to the replenishment setting from the store clerk. The example of FIG. 27 shows an operation for setting the set number of passing customers (initial value "15 people") to 10 people on the setting change screen. That is, the set number of passing customers is set to 10 people by pressing the "Change Settings" button, pressing the number button "1", pressing the number button "0", and pressing the "Confirm" button. The setting change screen is cleared by pressing the "Close" button.
[0176] The setting change screen shown in Fig. 27 is a pop-up screen displayed superimposed on the selection screen in Fig. 16, but when the "Change Settings" button is pressed on the selection screen, the display may be switched from the selection screen to the setting change screen. Note that when the "Close" button on the setting change screen is pressed, the display may be switched to the selection screen.
[0177] In FIG. 27, the "Enter number of pieces" button and the "Enter number of customers" button are buttons for switching the input mode for replenishment settings. The "Enter number of pieces" button is a button for switching from an input mode for inputting (setting / changing) the set number of customers passing (number of customers input mode) to an input mode for inputting (setting / changing) the set number of replenishment pieces (number of pieces input mode). The "Enter number of customers" button is a button for switching from the number of pieces input mode to the number of customers input mode. In the number of customers input mode, as described above, the set number of customers passing can be input in units of one person. Also, in the number of pieces input mode, the set number of replenishment pieces can be input in units of one piece. Of the number of customers input mode and number of pieces input mode, the number of customers input mode may be the initial mode.
[0178] In the customer number input mode, the set number of passing customers can be input in units of one person, but since the number of 1 yen coins etc. corresponding to the set number of passing customers is the set number of passing customers x 4, it is not possible to set a number other than a multiple of 4 (for example, 5 coins, 33 coins, etc.) according to the number of customers to be processed. On the other hand, in the number input mode, the set replenishment number can be set in units of one coin according to the number of customers to be processed.
[0179] In addition, in the number of coins input mode, you need to calculate in your head the number of coins depending on the number of customers you plan to process, but in the customer number input mode, you only need to input the set number of customers passing through, so no calculation is required. In addition, in the number of coins input mode, you can set / change the set number of coins to be replenished for each denomination.
[0180] In the number input mode, the denomination for which the replenishment set number is to be set / changed may be specified on the selection screen (FIG. 16, etc.) or on the setting change screen (FIG. 27). As a method for specifying the denomination to be set / changed on the selection screen, for example, the denomination may be specified by touching the corresponding denomination column in the portion of the selection screen that displays the current number of coins held in the deposit register (the portion corresponding to the upper portion A of FIG. 29). As a method for specifying the denomination to be set / changed on the setting change screen, for example, the denomination may be specified by providing a denomination specification column on the setting change screen.
[0181] As shown in Fig. 27, when the set number of passing customers is set to 10, the number of 5 yen coins corresponding to the set number of passing customers decreases to 10, and the number of 100 yen coins corresponding to the set number of passing customers decreases to 40. Therefore, after the above setting, the monitoring device 4 displays a selection screen as shown in Fig. 28. In other words, the monitoring device 4 determines that the settlement machines 2, 4, and 13 holding 130 or more 5 yen coins (=120+10) and 160 or more 100 yen coins (=120+40) are settlement machines capable of dispensing money, and displays a button corresponding to the settlement machine 13 in addition to the settlement machines 2 and 4 on the selection screen.
[0182] Also, in Fig. 27, when the set number of 5 yen coins to be replenished is set to 9 and the set number of 100 yen coins to be replenished is set to 38, the monitoring device 4 displays a selection screen as shown in Fig. 28. In other words, the monitoring device 4 determines that the settlement machines 2, 4, and 13 holding 129 or more 5 yen coins (=120+9) and 158 or more 100 yen coins (=120+38) are settlement machines capable of dispensing money, and displays a button corresponding to the settlement machine 13 in addition to the settlement machines 2 and 4 on the selection screen.
[0183] In this way, by setting the replenishment settings (set number of passing customers, set number of replenishment) to small values, the number of acquisition candidate locations can be increased, allowing a wider selection of adjustment machines to be selected. Therefore, even if the acquisition candidate locations include an adjustment machine that cannot actually be selected (for example, an adjustment machine that is very busy), the possibility of selecting another adjustment machine increases.
[0184] Previously, when currency could not be exchanged between settlement machines installed in a sales floor (between settlement machines), currency was taken from the office to replenish, making it difficult to compress the money (amount of currency) on the sales floor (naturally making it difficult to compress the money in a store that combines the sales floor and the office as well). In contrast, by setting the replenishment setting to a small value as described above, the frequency and possibility of being able to exchange currency between settlement machines without relying on currency in the office increases, making it possible to compress the money on the sales floor (naturally making it possible to compress the money in a store that combines the sales floor and the office as well). In other words, not only can it be smoothly replenished between settlement machines without the need for replenishment from the office, but it can also compress the money on the sales floor and the money in the entire store.
[0185] In addition, when the change is near-end (also when the change is near-full), in addition to the coins of the denomination for which the change is near-end, coins of the denomination that is not near-end can also be moved. For example, on the confirmation screen, the user may specify the denomination that is not near-end and input the number of coins to be moved.
[0186] FIG. 29 is an example of a confirmation screen for checking the status of currency transfer, etc. For example, when a 500-yen coin, which is a denomination that is likely to be near the end of change in the settlement machine 1, is specified on the confirmation screen of FIG. 29, and the number of coins to be transferred, "20," is specified, the monitoring device 4 displays the contents in FIG. 29. When the "OK" button is pressed in FIG. 29, an instruction report is issued to transfer, after authentication, "15" 5-yen coins, "60" 100-yen coins, and "20" 500-yen coins from the settlement machine 2 to the settlement machine 1. That is, the monitoring device 4 can simultaneously transfer denominations that are not near the end of change in addition to denominations that are near the end of change, in accordance with the instruction of the store clerk, etc.
[0187] As a result, if there is a denomination that is not near change but is likely to be near change in the near future (this can be confirmed on the confirmation screen) in addition to the denomination that is near change, the current number of coins of the denomination that is likely to be near change in the other party's (transfer source) settlement machine is also confirmed (this can be confirmed on the confirmation screen), and if there seems to be no problem in transferring the coins of the denomination that is likely to be near change, the monitoring device 4 can transfer (replenish) the denomination that is near change together with the denomination that is likely to be near change from the transfer source at the same time. Note that the monitoring device 4 issues an instruction receipt that includes (mixes) the denominations that are near change in addition to the denominations that are near change.
[0188] The monitoring device 4 may determine that a 500 yen coin has been specified when any of the following areas is pressed: the display area for 500 yen coins in the upper portion A displaying the current number of coins held in the change machine 1, which is the destination; the display area for 500 yen coins in the left portion B displaying the current number of coins held in the change machine 2, which is the source; or the area for 500 yen coins in the right portion C displaying the current number of coins held in the change machine 1, which is the destination. The same applies to other denominations. Furthermore, when the area for 500 yen coins is pressed, the monitoring device 4 may display a screen for specifying the number of coins to be moved (for example, a screen with number buttons arranged like the setting change screen shown in FIG. 27) and accept the specification of the number of coins to be moved from the store clerk.
[0189] 13 to 29, an example has been described in which a settlement machine, etc. to which money is to be transferred is selected on the screen of the monitoring device 4, and an instruction receipt is printed and issued, but the settlement machine, etc. to which money is to be transferred may be selected in the store controller 3 or a settlement machine instead of the monitoring device 4. Also, when a settlement machine, etc. to which money is to be transferred is selected by the monitoring device 4 (or the store controller 3), an instruction receipt may be issued by the settlement machine according to the control (print command) of the monitoring device 4 (or the store controller 3).
[0190] Although the embodiment of the present invention has been described above in detail, the specific configuration is not limited to this embodiment, and the present invention also includes designs within the scope of the gist of the present invention.
[0191] (Appendix 1) An accounting system equipped with a change machine for settling the price of goods in cash, comprising: a recording means for recording information on a recording medium for causing the change machine to dispense or deposit a desired denomination and number of coins; a reading means for reading the information for withdrawal or deposit recorded on the recording medium by the recording means; and a control means for controlling the change machine to dispense or deposit the desired denomination and number of coins based on the information for withdrawal or deposit read by the reading means. (Appendix 2) The accounting system according to claim 1, wherein the withdrawal or deposit information includes the processing category of the withdrawal or deposit, device identification information for identifying the device used for the withdrawal or deposit, and the denomination and number of coins. (Appendix 3) 3. The accounting system according to claim 1 or 2, wherein the recording means records the information for making the withdrawal and the information for making the deposit on a single recording medium. (Appendix 4) An accounting system as described in any of Appendix 1 to Appendix 3, further comprising a display means for displaying information regarding a change machine capable of dispensing coins to be deposited into another change machine, or a change machine capable of depositing coins dispensed from another change machine, and an equipment designation means for accepting input to designate the change machine capable of dispensing coins or the change machine capable of depositing coins, wherein the recording means records deposit / withdrawal information between the change machine designated by the equipment designation means and the other change machine on the recording medium. (Appendix 5) The recording means is An accounting system described in any of Appendices 1 to 4, characterized in that when a change dispenser other than the change dispenser is specified, a signature area is printed on the recording medium, but when the change dispenser is specified, the signature area is not printed.
[0192] (Appendix 6) An accounting system as described in any of Appendix 1 to Appendix 5, further comprising an error notification means for displaying an error screen (for example, the screen of Figure 23(b)) having a display area for a message indicating that the amounts are different and a specified button when the instructed amount based on the information for depositing coins into the change dispenser differs from the amount actually deposited into the change dispenser, and a forced deposit means for completing the deposit according to the deposited amount regardless of the instructed amount, wherein when the button located on the error screen is pressed, the error notification means displays a reason input screen (for example, the screen of Figure 23(c) or Figure 23(d)) having an area for inputting or selecting a reason for completing the deposit according to the deposited amount, and the forced deposit means completes the deposit according to the deposited amount on condition that the reason has been input or selected in the area located on the reason input screen. According to the accounting system described above, even if an error occurs, the process can be continued if appropriate. Also, the fact that an error has occurred and the content (reason) of the error can be managed. (Appendix 7) An accounting system as described in any of Appendices 1 to 6, further comprising a denomination designation means for designating a denomination of currency, wherein when a denomination other than that which has reached a predetermined number of coins is designated by the denomination designation means, the recording means records on the recording medium information for withdrawing or depositing currency of the denomination designated by the denomination designation means in addition to currency of the denomination that has reached the predetermined number of coins. (Appendix 8) An accounting system as described in any of Appendices 1 to 7, further comprising an approval means for displaying a first approval screen (e.g., the screen of Figure 19(a)) having a message notification area and a predetermined button for reading code information including identification information that identifies an operator, and approving the recording to the recording medium by the recording means based on the identification information obtained from the code information, wherein if the button arranged on the first approval screen is pressed before the identification information is obtained from the code information, the approval means displays a second approval screen (e.g., the screen of Figure 19(b)) having a predetermined input area, and approves the recording to the recording medium by the recording means based on the identification information and the password entered in the input area arranged on the second approval screen. The accounting system described above can improve security in deposits and withdrawals. Even if the operator is unable to read the code information, the system can flexibly proceed with processing while ensuring security. (Appendix 9) An accounting system as described in any of Appendix 1 to Appendix 8, further comprising a display means for displaying information relating to a change machine capable of dispensing coins to be deposited into another change machine, or a change machine capable of depositing coins dispensed from another change machine, and a device designation means for accepting input to designate the change machine capable of dispensing coins or the change machine capable of depositing coins, wherein the recording means records deposit / withdrawal information between the change machine designated by the device designation means and the other change machine on the recording medium. According to the accounting system described above, deposits and withdrawals can be conveniently performed at a specified change dispenser. (Appendix 10) The accounting system described in Appendix 9 is characterized in that the device designation means displays information about the dispenser that can dispense coins, or, if there are two or more dispenser that can deposit coins, information about the two or more dispenser machines in order of priority according to the number of coins currently stored. According to the accounting system described above, information relating to two or more change dispensers can be easily viewed. (Appendix 11) The accounting system described in Appendix 9 or Appendix 10, characterized in that the device designation means identifies the candidate dispenser for the change machine that can dispense money, or the candidate depositer for the change machine that can deposit money, based on a predetermined surplus set number of coins, a predetermined number of customers to be processed, and the current number of coins stored in each change machine. According to the accounting system described above, based on a predetermined set number of surplus coins, a predetermined number of customers scheduled to be processed (set number of customers passing through), and the current number of coins stored in each change dispenser (currently held number), potential change dispensers that can dispense coins (potential sources of change when the change is near-end) and potential change dispensers that can deposit coins (potential destinations for withdrawal when the change is near-full) are appropriately identified. (Appendix 12) The accounting system described in Appendix 11 is characterized in that, when there is a change in the number of customers scheduled to be processed, the equipment designation means identifies the candidate change dispenser that can dispense money, or the candidate change dispenser that can deposit money, based on the changed number of customers scheduled to be processed. According to the accounting system, for example, by reducing the number of customers to be processed, the number of possible dispenser machines that can dispense money and the number of possible dispenser machines that can deposit money can be increased. Therefore, without having to take money out of the office, it becomes easier to transfer money between dispenser machines, and the amount of money on the sales floor can be reduced. (Appendix 13) The accounting system described in Appendix 9 or Appendix 10, characterized in that the device designation means identifies the candidate dispenser for the change machine that can dispense money, or the candidate depositer for the change machine that can deposit money, based on a predetermined surplus set number of coins, a standard number of coins based on the number of customers to be processed, and the current number of coins stored in each change machine. According to the accounting system described above, based on a predetermined set number of surplus coins, a standard number of coins (set replenishment number) according to the number of customers to be processed, and the current number of coins stored in each change machine (currently held number), candidates for change machines that can dispense coins and candidates for change machines that can deposit coins are appropriately identified. (Appendix 14) The accounting system described in Appendix 13 is characterized in that, when there is a change in the standard number of bills corresponding to the number of customers to be processed, the equipment designation means identifies the candidate change dispenser that can dispense bills or the candidate change dispenser that can deposit bills based on the changed number of customers to be processed. According to the accounting system, for example, by reducing the reference number of coins according to the number of customers to be processed, the number of candidate coin dispensers that can dispense money and the number of candidate coin dispensers that can deposit money can be increased. Therefore, without having to take coins out of the office, it becomes easier to transfer coins between coin dispensers, and the amount of coins on the sales floor can be reduced. (Appendix 15) An accounting system as described in any of Appendices 9 to 14, characterized in that the device designation means is capable of designating a device other than the change dispenser, and the recording means records different information on the recording medium when the change dispenser is designated and when a device other than the change dispenser is designated. According to the accounting system described above, a device other than the change dispenser (such as an office) can be specified as necessary. Also, by checking the recording medium, it can be confirmed that a device other than the change dispenser has been specified. (Appendix 16) The accounting system described in Appendix 15, characterized in that the recording means prints a signature area on the recording medium when a device other than the change dispenser is specified, but does not print the signature area when the change dispenser is specified. According to the accounting system described above, the operator can be made to reliably recognize that confirmation by a person in charge is required when depositing or withdrawing funds to or from an office or the like.
[0193] (Appendix 17) An accounting device equipped with a change machine for settling the price of goods in cash, characterized in that the accounting device further comprises a recording means for recording information on a recording medium for causing the desired denomination and number of coins to be dispensed or deposited into the change machine. (Appendix 18) The accounting device described in Appendix 17 is characterized in that it comprises a reading means for reading the information for withdrawing or depositing recorded on the recording medium by the recording means, and a control means for controlling the change dispenser to dispense or deposit the desired denomination and number of coins based on the information for withdrawing or depositing read by the reading means.
[0194] (Appendix 19) A management device characterized by comprising a recording means for recording information for dispensing or depositing a desired denomination and number of coins into a change dispenser on a recording medium. (Appendix 20) The management device described in Appendix 19 is characterized in that it further comprises a denomination designation means for designating the denomination of currency, and when a denomination other than the denomination that has reached the specified number of coins is designated by the denomination designation means, the recording means records on the recording medium information for withdrawing or depositing currency of the denomination designated by the denomination designation means in addition to the currency of the denomination that has reached the specified number of coins. (Appendix 21) A management device as described in Appendix 19 or Appendix 20, further comprising a display means for displaying information relating to a change machine capable of dispensing coins to be deposited into another change machine, or a change machine capable of depositing coins dispensed from another change machine, and an equipment designation means for accepting input to designate the change machine capable of dispensing coins or the change machine capable of depositing coins, wherein the recording means records deposit / withdrawal information between the change machine designated by the equipment designation means and the other change machine on the recording medium. (Appendix 22) The management device described in Appendix 21, wherein the equipment designation means displays information about the dispenser that can dispense coins, or, if there are two or more dispenser that can deposit coins, about the two or more dispenser machines in accordance with a priority order based on the number of coins currently stored. The above management device can provide the same effects as the above accounting system. (Appendix 23) The management device described in Appendix 21 or Appendix 22, characterized in that the equipment designation means identifies the candidate dispenser for the change machine that can dispense money, or the candidate depositer for the change machine that can deposit money, based on a predetermined set number of surplus coins, a predetermined number of customers to be processed, and the current number of coins stored in each change machine. The above management device can provide the same effects as the above accounting system. (Appendix 24) The management device described in Appendix 23 is characterized in that, when there is a change in the number of customers scheduled to be processed, the equipment designation means identifies the candidate change dispenser that can dispense money, or the candidate change dispenser that can deposit money, based on the changed number of customers scheduled to be processed. The above management device can provide the same effects as the above accounting system. (Appendix 25) The management device described in Appendix 21 or Appendix 22, characterized in that the equipment designation means identifies the candidate dispenser for the change machine that can dispense money, or the candidate depositer for the change machine that can deposit money, based on a predetermined surplus set number of coins, a reference number according to the number of customers to be processed, and the current number of coins stored in each change machine. The above management device can provide the same effects as the above accounting system. (Appendix 26) The management device described in Appendix 25 is characterized in that, when there is a change in the standard number of bills corresponding to the number of customers scheduled to be processed, the equipment designation means identifies the candidate change dispenser that can dispense bills or the candidate change dispenser that can deposit bills based on the changed number of customers scheduled to be processed. The above management device can provide the same effects as the above accounting system. (Appendix 27) A management device as described in any of Appendices 21 to 26, characterized in that the equipment designation means is capable of designating an equipment other than the change dispenser, and the recording means records different information on the recording medium when the change dispenser is designated and when a equipment other than the change dispenser is designated. The above management device can provide the same effects as the above accounting system. (Appendix 28) A management device as described in any of Appendices 19 to 27, characterized in that the recording means prints a signature area on the recording medium when a device other than the change dispenser is specified, but does not print the signature area when the change dispenser is specified. (Appendix 29) An accounting system equipped with a change machine for settling the price of goods in cash, comprising: a recording means for recording information on a recording medium for dispensing or depositing a desired denomination and number of coins into the change machine; a reading means for reading the withdrawal or deposit information recorded by the recording means; and a control means for controlling the change machine to dispense or deposit the desired denomination and number of coins based on the withdrawal or deposit information read by the reading means. According to the accounting system, the same effects as those of the accounting system described above can be obtained. (Appendix 30) The accounting system described in Appendix 29, characterized in that the deposit information is recorded on the recording medium in an accounting device that has a built-in change dispenser or the like in which the desired denomination of coins is stored in excess of a specified number (remaining standard number). According to the accounting system described above, deposit information is recorded on a recording medium in an accounting device that has a built-in change dispenser that dispenses currency (for example, a POS register 2 that has a built-in change dispenser that dispenses currency, or an accounting device that has a built-in change dispenser that dispenses currency in a configuration in which the registration device and accounting device are separate), eliminating the need for store clerks to go to a remote location to retrieve the recording medium, reducing the effort and time required by store clerks.
[0195] In addition, a program for executing each process of the POS system 1 (or the POS register 2, the registration device, the accounting device, the ticket vending machine, or the monitoring device 4) of this embodiment may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read into a computer system and executed to perform the above-mentioned various processes related to each process of the POS system 1 (or the POS register 2, the registration device, the accounting device, the ticket vending machine, or the monitoring device 4). Note that the "computer system" referred to here may also include hardware such as an OS and peripheral devices. In addition, if a WWW system is used, the "computer system" also includes a homepage providing environment (or a display environment). In addition, the "computer-readable recording medium" refers to a storage device such as a flexible disk, a magneto-optical disk, a ROM, a writable non-volatile memory such as a flash memory, a portable medium such as a CD-ROM, or a hard disk built into a computer system.
[0196] Furthermore, the term "computer-readable recording medium" includes a memory that holds a program for a certain period of time, such as a volatile memory (e.g., DRAM (Dynamic Random Access Memory)) inside a computer system that becomes a server or a client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. The above-mentioned program may be transmitted from a computer system that stores the program in a storage device or the like to another computer system via a transmission medium, or by a transmission wave in the transmission medium. Here, the "transmission medium" that transmits the program refers to a medium that has a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The above-mentioned program may also be a program for realizing part of the above-mentioned functions. Furthermore, the above-mentioned functions may be realized in combination with a program already recorded in the computer system, that is, a so-called difference file (difference program).
[0197] Although an embodiment of the present invention has been described in detail above with reference to the drawings, the specific configuration is not limited to this embodiment, and designs that do not deviate from the gist of the present invention are also included. [Explanation of symbols]
[0198] 1. POS system 2. POS register 3. Store Controller 4...Monitoring device 11...CPU 12...ROM 13…RAM 14...Display section for clerk 15...Operation unit 16…Customer display section 17…Automatic change machine 17a...Coin release port 17b…Coin slot 18…Scanner section 19...Printing Department 20…Communications Department 21...Imaging unit 30…Storage section
Claims
1. A self-checkout system including a plurality of self-checkout machines capable of performing cash transactions based on customer operations, each of which is capable of receiving cash dispensed from another of the self-checkout machines, the self-checkout machine comprising: An input means for inputting information regarding cash deposits and withdrawals; a display means for displaying a guide for reading the identification information of the employee who is making the deposit or withdrawal; an execution means for executing the deposit / withdrawal based on the information regarding the deposit / withdrawal; Equipped with The display means is The guidance is displayed after the information regarding the deposit / withdrawal is input by the input means. A self-checkout device characterized by the above.
2. The input means includes: The information relating to the deposit / withdrawal is input using a paper medium on which information for identifying the self-checkout device that is the withdrawal source and information for identifying the self-checkout device that is the deposit destination are visibly printed. The self-checkout device according to claim 1 .
3. A system including a plurality of self-checkout devices capable of performing cash accounting based on customer operations, each of which can deposit cash withdrawn from the other self-checkout devices, comprising a program for causing a computer to function as the self-checkout devices, the program comprising: The computer, An input means for inputting information regarding cash deposits and withdrawals; A display means for displaying a guide for reading the identification information of the employee who is to make the deposit or withdrawal; An execution means for executing the deposit / withdrawal based on the information regarding the deposit / withdrawal. Functioning as a The display means is The guidance is displayed after the information regarding the deposit / withdrawal is input by the input means. A program characterized by:
Citation Information
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