Management system and management method

Abstract

A management system (10) comprises a portable terminal (200) and a terminal device (300). The portable terminal comprises a maintenance requiring information providing unit (222) that provides, to the terminal device through wireless communication without interference from a base station, maintenance requiring information for consigning maintenance work on a maintenance requiring mobile body. The terminal device comprises a display control unit (330) that displays, on a display unit (310), display information corresponding to the maintenance requiring information.

Description

[Technical field]

[0001] The present invention relates to a management system and a management method. [Background technology]

[0002] JP 2016-12291 A discloses a mobile object sharing system that includes a number of bicycles for sharing, a number of bicycle parking areas capable of accommodating a specified number of bicycles, and a management device installed in each bicycle parking area. Summary of the Invention

[0003] Recently, there has been a demand for technology that can better manage mobile objects shared by multiple users.

[0004] The present invention aims to solve the above-mentioned problems.

[0005] A management system according to one aspect of the present invention is a management system for managing mobile objects shared by a plurality of users, and comprises a mobile terminal and a terminal device carried by a maintenance member who performs maintenance work on a maintenance-requiring mobile object, which is a mobile object that requires maintenance, wherein the mobile terminal and the terminal device are capable of non-base station mediated wireless communication, which is wireless communication that does not involve a base station, and the mobile terminal comprises a reception unit that accepts input of maintenance-requiring mobile object information, which is information regarding the maintenance-requiring mobile object, and a maintenance-requiring information providing unit that provides maintenance-requiring mobile object information to the terminal device via the non-base station mediated wireless communication based on the maintenance-requiring mobile object information accepted by the reception unit, for entrusting the maintenance work on the maintenance-requiring mobile object, and the terminal device comprises a display control unit that displays display information corresponding to the maintenance-requiring information on a display unit.

[0006] A management method according to another aspect of the present invention is a management method for managing mobile objects shared by a plurality of users, and includes a reception step in which a mobile terminal receives input of maintenance-required mobile object information, which is information regarding the mobile object that requires maintenance, a step in which the mobile terminal provides maintenance-required mobile object information indicating maintenance work required by the maintenance-required mobile object based on the maintenance-required mobile object information received in the reception step to a terminal device carried by a maintenance member who will perform the maintenance work on the maintenance-required mobile object via non-base station mediated wireless communication, which is communication that does not involve a base station, and a step in which display information corresponding to the maintenance-required mobile object is displayed on a display unit provided on the terminal device.

[0007] According to the present invention, it is possible to provide a management system and a management method that can effectively manage a mobile object shared by a plurality of users. [Brief description of the drawings]

[0008] [Figure 1] FIG. 1 is a block diagram illustrating an example of a management system according to one embodiment. [Figure 2A] FIG. 2A is a block diagram illustrating an example of a moving object. [Figure 2B] FIG. 2B is a block diagram illustrating an example of a mobile terminal. [Figure 2C] FIG. 2C is a block diagram illustrating an example of a terminal device. [Figure 2D] FIG. 2D is a block diagram illustrating an example of a management device. [Diagram 3] FIG. 3 is a block diagram illustrating an example of a sharing system according to one embodiment. [Figure 4] FIG. 4 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Diagram 5] FIG. 5 is a flowchart illustrating the operation of the management system according to one embodiment. [Figure 6]FIG. 6 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 7] FIG. 7 is a block diagram illustrating an example of a portable communication terminal. [Figure 8] FIG. 8 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 9] FIG. 9 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 10] FIG. 10 is a flow chart illustrating an example of the operation of the management system according to one embodiment. [Figure 11] FIG. 11 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 12] FIG. 12 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 13] FIG. 13 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 14] FIG. 14 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 15] FIG. 15 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 16] FIG. 16 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 17] FIG. 17 is a diagram showing an example of a display screen. [Figure 18] FIG. 18 is a diagram showing an example of a display screen. [Figure 19] FIG. 19 is a diagram showing an example of a display screen. [Figure 20] FIG. 20 is a diagram showing an example of a display screen. [Figure 21] FIG. 21 is a diagram showing an example of a display screen. [Figure 22] FIG. 22 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 23]FIG. 23 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 24] FIG. 24 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Diagram 25] FIG. 25 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 26] FIG. 26 is a diagram showing an example of a display screen. [Figure 27] FIG. 27 is a diagram showing an example of a display screen. [Figure 28] FIG. 28 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 29] FIG. 29 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Diagram 30] FIG. 30 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Diagram 31] FIG. 31 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Diagram 32] FIG. 32 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Diagram 33] FIG. 33 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Diagram 34] FIG. 34 is a diagram showing an example of the layout of service bases. [Diagram 35] FIG. 35 is a diagram showing an example of the layout of service bases. [Diagram 36] FIG. 36 is a diagram showing an example of the layout of service bases. [Figure 37] FIG. 37 is a diagram showing an example of the layout of service bases. [Figure 38] FIG. 38 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 39] FIG. 39 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Diagram 40]FIG. 40 is a flow chart illustrating an example of the operation of a management system according to one embodiment. [Diagram 41] FIG. 41 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Diagram 42] FIG. 42 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Diagram 43] FIG. 43 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Diagram 44] FIG. 44 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Diagram 45] FIG. 45 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Diagram 46] FIG. 46 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 47] FIG. 47 is a diagram showing an example of a display screen. [Figure 48] FIG. 48 is a flowchart illustrating an example of the operation of a management system according to one embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] [One embodiment] A management system and a management method according to an embodiment will be described with reference to the drawings. FIG. 1 is a block diagram showing an example of a management system according to this embodiment. FIG. 2A is a block diagram showing an example of a moving object. FIG. 2B is a block diagram showing an example of a mobile terminal. FIG. 2C is a block diagram showing an example of a terminal device. FIG. 2D is a block diagram showing an example of a management device. FIG. 3 is a block diagram showing an example of a sharing system according to this embodiment.

[0010] As shown in FIG. 1, the management system 10 according to the present embodiment may include, but is not limited to, a mobile terminal 200, a terminal device 300, and a management device 400. The management system 10 manages a mobile object 100 shared by multiple users. The management system 10 may also manage maintenance of the mobile object 100. The maintenance may include, but is not limited to, inspection, charging, cleaning, maintenance, movement, etc. Charging includes, but is not limited to, battery replacement, etc. Maintenance includes, but is not limited to, repair, part replacement, etc. The mobile object 100, the mobile terminal 200, the terminal device 300, and the management device 400 may be connected to a network 24 such as the Internet. The management system 10 manages multiple mobile objects 100, but in FIG. 1, one mobile object 100 out of the multiple mobile objects 100 is illustrated. The management system 10 may include multiple mobile terminals 200, but in FIG. 1, one mobile terminal 200 out of the multiple mobile terminals 200 is illustrated. The management system 10 may include a plurality of terminal devices 300, but FIG. 1 illustrates one of the plurality of terminal devices 300.

[0011] 3, the mobile object 100 can be used in the sharing system 12. The mobile object 100 can be rented to each user (user) by an operating company that operates the sharing system 12 according to this embodiment. The mobile object 100 can also be shared among multiple users.

[0012] The sharing system 12 includes rental ports (stations, cycle ports) 22. The rental ports 22 may be installed by an operator that operates the sharing system 12. Multiple rental ports 22 may be provided at various locations throughout the city. For example, but not limited to, the rental ports 22 may be provided near train stations, near main roads, near commercial facilities, and the like. Multiple mobile objects 100 may be parked at each rental port 22.

[0013] A user may perform user registration in the sharing system 12. User information, which is information about a user, may be registered in the sharing system 12. The user information may include user identification information, which is identification information given to the user. The user information may be stored in a user information storage unit 426, which is provided in the management device 400 and will be described later. The user identification information stored in the management device 400 may also be referred to as registration identification information.

[0014] A user who has registered with the sharing system 12 may apply to use the mobile body 100. That is, the user may make a reservation to use the mobile body 100. After applying to use the mobile body 100, the user may go to the rental port 22 and pick up the mobile body 100. After completing the use of the mobile body 100, the user may return the mobile body 100 to the rental port 22. The rental port 22 to which the mobile body 100 is returned may be the rental port 22 that received the mobile body 100, or it may be a rental port 22 different from the rental port 22 that received the mobile body 100.

[0015] The sharing system 12 may include, but is not limited to, a management machine 30. The management machine 30 may be provided in each rental port 22. The management machine 30 may manage the moving body 100 arranged in the rental port 22. The management machine 30 may be provided with a computer including a processor, a memory, an input / output interface, etc. The management machine 30 may further be provided with a communication module. The management machine 30 may be connected to a network 24 such as the Internet. The management machine 30 may control the operation of the port lock mechanism 38. When lending out the moving body 100, the management machine 30 may unlock the port lock mechanism 38 that has locked the moving body 100 for a predetermined period of time. When the moving body 100 is returned, the management machine 30 may lock the moving body 100 by controlling the port lock mechanism 38. The management machine 30 may acquire moving body information, which is information supplied from the moving body 100 arranged in the rental port 22. Such moving body information may include moving body identification information, which is identification information of the moving body 100. The moving body information may also include the remaining capacity (battery remaining capacity) of the battery 108 provided in the moving body 100. The management machine 30 may transmit the acquired moving body information to the management device 400.

[0016] The moving object 100 may be shared by multiple users. The moving object 100 may be, for example, an electric bicycle, but is not limited to this.

[0017] 2A, the mobile object 100 may include a calculation unit 102, a storage unit 104, a positioning unit 105, a locking mechanism 106, a battery 108, an information presentation unit 110, an inter-mobile object communication unit 111, and a communication unit 112. The mobile object 100 may include components other than these components, but the description thereof will be omitted here. As will be described later, a program for causing a computer to execute a management method according to the present embodiment may be pre-installed in the mobile object 100.

[0018] The calculation unit 102 may be configured by a processor such as a central processing unit (CPU) or a graphics processing unit (GPU). That is, the calculation unit 102 may be configured by a processing circuitry.

[0019] The calculation unit 102 may include a control unit 114, a usage restriction information acquisition unit 116, a usage restriction unit 118, a reservation transfer unit 122, a location information acquisition unit 124, an authentication unit 126, and a data acquisition unit 128. The control unit 114 is responsible for the overall control of the mobile object 100. The control unit 114, the usage restriction information acquisition unit 116, the usage restriction unit 118, the reservation transfer unit 122, the location information acquisition unit 124, the authentication unit 126, and the data acquisition unit 128 may be realized by the calculation unit 102 executing a program stored in the memory unit 104.

[0020] At least a part of the control unit 114, the usage restriction information acquisition unit 116, the usage restriction unit 118, the reservation transfer unit 122, the location information acquisition unit 124, the authentication unit 126, and the data acquisition unit 128 may be realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field-Programmable Gate Array). Also, at least a part of the control unit 114, the usage restriction information acquisition unit 116, the usage restriction unit 118, the reservation transfer unit 122, the location information acquisition unit 124, the authentication unit 126, and the data acquisition unit 128 may be configured by an electronic circuit including a discrete device.

[0021] The storage unit 104 may include a volatile memory (not shown) and a non-volatile memory (not shown). The volatile memory may include, for example, a random access memory (RAM). The non-volatile memory may include, for example, a read only memory (ROM) and a flash memory. Data and the like may be stored in, for example, the volatile memory. Programs, tables, maps, and the like may be stored in, for example, the non-volatile memory. At least a part of the storage unit 104 may be included in a processor, an integrated circuit, and the like as described above.

[0022] The positioning unit 105 may be equipped with a GNSS (Global Navigation Satellite System) sensor. The GNSS sensor may acquire position information indicating the current position of the mobile object 100 by using a satellite positioning system. The position information acquired by the positioning unit 105 may be supplied to a position information acquisition unit 124 described later. The position information acquisition unit 124 may acquire the position information supplied from the positioning unit 105. The position information acquisition unit 124 may supply the position information supplied from the positioning unit 105 to the management device 400 or the like via the communication unit 112.

[0023] The locking mechanism 106 can lock and unlock the moving body 100. When the locking mechanism 106 is set to a locked state, the locking mechanism 106 can restrict the rotation of wheels provided on the moving body 100. On the other hand, when the locking mechanism 106 is set to an unlocked state, the locking mechanism 106 can allow the rotation of the wheels. The locking mechanism 106 can be controlled by a usage restriction unit 118, which will be described later.

[0024] The moving body 100 can perform assisted running or the like by driving a driving source (not shown) using power supplied from the battery 108 or the like. The battery 108 can be provided by, but is not limited to, a business operator that provides the sharing system 12. Replacement of the battery 108 can be performed by, but is not limited to, a maintenance member to be described later.

[0025] As described above, the moving body 100 may be provided with the information presentation unit 110. The information presentation unit 110 is readable by the mobile terminal 200, the terminal device 300, and the like. The information presentation unit 110 may present information. More specifically, the information presentation unit 110 may present identification information for identifying the moving body 100 provided with the information presentation unit 110. The moving body 100 may be specified based on the identification information presented by the information presentation unit 110. The information presentation unit 110 may be provided, for example, in the body of the moving body 100, but is not limited thereto. The information presentation unit 110 may be provided in a part provided in the moving body 100. The information presentation unit 110 may be configured by a sticker or the like, but is not limited thereto. The information presentation unit 110 may be printed on the body of the moving body 100, or the like. The information presentation unit 110 may also be printed on a part provided in the moving body 100.

[0026] The presentation information presented by the information presentation unit 110 may include, for example, the management number of the mobile object 100. For example, text information indicating the management number of the mobile object 100 may be provided in the information presentation unit 110. Furthermore, the information presentation unit 110 may be provided with, for example, a QR code (registered trademark) or the like. Such a QR code (registered trademark) may be read by the mobile terminal 200, the terminal device 300, or the like.

[0027] The communication unit 112 may perform wireless communication and the like. The communication unit 112 may perform wireless communication via the base station (relay station) 23 and the network 24. The mobile body 100 may access the management device 400 and the like via the communication unit 112 provided in the mobile body 100 and the network 24. The communication unit 112 may also perform communication using, for example, a wireless LAN. More specifically, the communication unit 112 may also perform wireless communication based on the Wi-Fi (registered trademark) standard and the like. The communication unit 112 may be provided with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module compatible with the Bluetooth (registered trademark) standard may be used, but is not limited thereto.

[0028] The mobile terminal 200 may be owned by a user who uses the sharing system 12. The mobile terminal 200 may be, for example, a mobile electronic device. Such a mobile electronic device may be, for example, a smartphone, but is not limited to this. The mobile terminal 200 may be a tablet terminal, a wearable terminal, or the like. Application software for using the sharing system 12 may be installed in the mobile terminal 200.

[0029] 2B, the mobile terminal 200 may include a calculation unit 202, a storage unit 204, a positioning unit 205, an imaging unit 206, an operation unit 208, a display unit 210, and a communication unit 212. The mobile terminal 200 may further include a speaker (not shown), a microphone (not shown), and the like. The mobile terminal 200 may also include components other than these components, but the description thereof will be omitted here. A program for causing a computer to execute a management method according to the present embodiment, etc., may be pre-installed in the mobile terminal 200, as described later.

[0030] The calculation unit 202 may be configured by a processor such as a CPU, a GPU, etc. That is, the calculation unit 202 may be configured by a processing circuit.

[0031] The calculation unit 202 may include a control unit 214, a reception unit 216, a usage restriction information providing unit 218, a maintenance-required mobile object information providing unit 220, a maintenance-required information providing unit 222, an image acquisition unit 224, a defect content determining unit 225, a display control unit 226, a determination unit 227, and an information providing unit 228. The control unit 214 is responsible for the overall control of the mobile terminal 200. The display control unit 226 is responsible for the control of the screen display of the display unit 210. The control unit 214, the reception unit 216, the usage restriction information providing unit 218, the maintenance-required mobile object information providing unit 220, the maintenance-required information providing unit 222, an image acquisition unit 224, a defect content determining unit 225, a display control unit 226, a determination unit 227, and an information providing unit 228 may be realized by the calculation unit 202 executing a program stored in the storage unit 204.

[0032] At least a part of the control unit 214, the reception unit 216, the usage restriction information providing unit 218, the maintenance-required mobile object information providing unit 220, the maintenance-required information providing unit 222, the image acquisition unit 224, the defect content determination unit 225, the display control unit 226, the determination unit 227, and the information providing unit 228 may be realized by an integrated circuit such as an ASIC or an FPGA. Also, at least a part of the control unit 214, the reception unit 216, the usage restriction information providing unit 218, the maintenance-required mobile object information providing unit 220, the maintenance-required information providing unit 222, the image acquisition unit 224, the defect content determination unit 225, the display control unit 226, the determination unit 227, and the information providing unit 228 may be configured by an electronic circuit including a discrete device.

[0033] The storage unit 204 may include a volatile memory (not shown) and a non-volatile memory (not shown). The volatile memory may include, for example, a RAM. The non-volatile memory may include, for example, a ROM, a flash memory. Data, etc. may be stored in, for example, the volatile memory. Programs, tables, maps, etc. may be stored in, for example, the non-volatile memory. At least a part of the storage unit 204 may be included in a processor, an integrated circuit, etc. as described above.

[0034] The positioning unit 205 may be equipped with a GNSS sensor. The GNSS sensor may acquire location information indicating the current location of the mobile terminal 200 by using a satellite positioning system. The location information acquired by the positioning unit 205 may be supplied to the control unit 214. The control unit 214 may supply the location information supplied from the positioning unit 205 to the management device 400, etc. via the communication unit 212.

[0035] The imaging unit 206, that is, the camera, can capture images.

[0036] The operation unit 208 can be used when a user of the mobile terminal 200 operates the mobile terminal 200. The display unit 210 is provided with a display element (not shown). As the display element, for example, a liquid crystal display element, an organic electroluminescence display element, or the like can be used. The operation unit 208 and the display unit 210 may be configured by a touch panel (not shown) provided with such a display element.

[0037] The communication unit 212 may perform wireless communication and the like. The communication unit 212 may perform wireless communication via the base station 23 and the network 24. The mobile terminal 200 may access the management device 400 and the like via the communication unit 212 provided in the mobile terminal 200 and the network 24. The communication unit 212 may also perform communication using, for example, a wireless LAN. More specifically, the communication unit 212 may also perform wireless communication based on the Wi-Fi (registered trademark) standard and the like. The communication unit 212 may be provided with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module compatible with the Bluetooth (registered trademark) standard may be used, but is not limited thereto.

[0038] The terminal device 300 may be carried by a maintenance member who provides maintenance work. The terminal device 300 may be, for example, a portable electronic device. Such a portable electronic device may be, for example, a smartphone, but is not limited to this. The terminal device 300 may be a tablet terminal, a wearable terminal, or the like. Application software for the maintenance member may be installed in the terminal device 300.

[0039] As shown in Fig. 2C, the terminal device 300 may include a calculation unit 302, a storage unit 304, an imaging unit 306, an operation unit 308, a display unit 310, a positioning unit 311, and a communication unit 312. The terminal device 300 may further include a speaker (not shown), a microphone (not shown), and the like. The terminal device 300 may also include components other than these components, but the description thereof will be omitted here. As described later, a program for causing a computer to execute a management method according to the present embodiment may be pre-installed in the terminal device 300.

[0040] The calculation unit 302 may be configured by a processor such as a CPU, a GPU, etc. That is, the calculation unit 302 may be configured by a processing circuit.

[0041] The calculation unit 302 may include a control unit 314, a reception unit 315, a remuneration information input reception unit 316, an input reception unit 317, a completion information reception unit 318, an order information supply unit 320, an image acquisition unit 322, an audio information provision unit 324, a provision unit 326, a maintenance record provision unit 328, a position information acquisition unit 329, a display control unit 330, and a feasibility determination unit 331. The control unit 314 is responsible for the overall control of the terminal device 300. The display control unit 330 is responsible for the control of the screen display of the display unit 310. The control unit 314, the reception unit 315, the reward information input reception unit 316, the input reception unit 317, the completion information reception unit 318, the acceptance information supply unit 320, the image acquisition unit 322, the audio information provision unit 324, the provision unit 326, the maintenance record provision unit 328, the position information acquisition unit 329, the display control unit 330, and the feasibility determination unit 331 can be realized by the calculation unit 302 executing a program stored in the memory unit 304.

[0042] At least a part of the control unit 314, the reception unit 315, the remuneration information input reception unit 316, the input reception unit 317, the completion information reception unit 318, the contract information supply unit 320, the image acquisition unit 322, the voice information provision unit 324, the provision unit 326, the maintenance record provision unit 328, the position information acquisition unit 329, the display control unit 330, and the feasibility determination unit 331 may be realized by an integrated circuit such as an ASIC or an FPGA. Also, at least a part of the control unit 314, the reception unit 315, the remuneration information input reception unit 316, the input reception unit 317, the completion information reception unit 318, the contract information supply unit 320, the image acquisition unit 322, the voice information provision unit 324, the provision unit 326, the maintenance record provision unit 328, the position information acquisition unit 329, the display control unit 330, and the feasibility determination unit 331 may be configured by an electronic circuit including a discrete device.

[0043] The storage unit 304 may include a volatile memory (not shown) and a non-volatile memory (not shown). The volatile memory may include, for example, a RAM. The non-volatile memory may include, for example, a ROM, a flash memory. Data, etc. may be stored in, for example, the volatile memory. Programs, tables, maps, etc. may be stored in, for example, the non-volatile memory. At least a part of the storage unit 304 may be included in a processor, an integrated circuit, etc. as described above.

[0044] The imaging unit 306, that is, the camera, can capture images.

[0045] The operation unit 308 can be used when a user of the terminal device 300 operates the terminal device 300. The display unit 310 is provided with a display element (not shown). As the display element, for example, a liquid crystal display element, an organic electroluminescence display element, or the like can be used. The operation unit 308 and the display unit 310 may be configured by a touch panel (not shown) provided with such a display element.

[0046] The positioning unit 311 may be equipped with a GNSS sensor. The GNSS sensor acquires position information indicating the current position of the terminal device 300 by using a satellite positioning system. The position information acquired by the positioning unit 311 is supplied to a position information acquisition unit 329 described later. The position information acquisition unit 329 may acquire the position information supplied from the positioning unit 311. The position information acquisition unit 329 may supply the position information supplied from the positioning unit 311 to the management device 400 or the like via the communication unit 312. The management device 400 may store the position information indicating the current position of the terminal device 300 in a maintenance member information storage unit 432 described later.

[0047] The communication unit 312 may perform wireless communication and the like. The communication unit 312 may perform wireless communication via the base station 23 and the network 24. The terminal device 300 may access the management device 400 and the like via the communication unit 312 provided in the terminal device 300 and the network 24. The communication unit 312 may also perform communication using, for example, a wireless LAN. More specifically, the communication unit 312 may also perform wireless communication based on the Wi-Fi (registered trademark) standard and the like. The communication unit 312 may be provided with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module compatible with the Bluetooth (registered trademark) standard may be used, but is not limited thereto.

[0048] The management device (management server) 400 may be installed in the management center 29 of the operating company that operates the management system 10, but is not limited to this. As shown in FIG. 2D, the management device 400 may be equipped with a calculation unit 402, a storage unit 404, and a communication unit 406. The management device 400 may also be equipped with components other than these components, but the description thereof will be omitted here. At least a part of the management device 400 may be configured by another server or the like provided outside the management center 29. A program for causing a computer to execute the management method according to this embodiment may be pre-installed in the storage unit 404.

[0049] The calculation unit 402 may be configured by a processor such as a CPU, a GPU, etc. That is, the calculation unit 402 may be configured by a processing circuit.

[0050] The calculation unit 402 may include a control unit 408, a reservation reception unit 410, an estimation unit 412, a maintenance required information distribution unit 414, a judgment unit 416, a moving body judgment unit 417, a notification unit 418, a selection unit 420, a member evaluation unit 422, a processing unit 423, a work state suitability judgment unit 424, and a position and posture suitability judgment unit 425. The calculation unit 402 may further include a setting unit 440, a determination unit 442, a correction unit 444, an incentive granting unit 445, an acquisition unit 446, a work evaluation unit 448, a work standard generation unit 450, a remuneration determination unit 451, a work standard information provision unit 452, a consideration determination unit 454, and an information provider evaluation unit 456. The control unit 408 controls the entire management device 400. The control unit 408, the reservation reception unit 410, the estimation unit 412, the maintenance required information distribution unit 414, the determination unit 416, the moving body determination unit 417, the notification unit 418, the selection unit 420, the member evaluation unit 422, the processing unit 423, the work state suitability determination unit 424, and the position and posture suitability determination unit 425 can be realized by the program stored in the storage unit 404 being executed by the calculation unit 402. The setting unit 440, the determination unit 442, the correction unit 444, the incentive granting unit 445, the acquisition unit 446, the work evaluation unit 448, the work standard generation unit 450, the remuneration determination unit 451, the work standard information provision unit 452, the consideration determination unit 454, and the information provider evaluation unit 456 can be realized by the program stored in the storage unit 404 being executed by the calculation unit 402.

[0051] At least a part of the control unit 408, the reservation reception unit 410, the estimation unit 412, the maintenance required information distribution unit 414, the determination unit 416, the moving object determination unit 417, the notification unit 418, the selection unit 420, the member evaluation unit 422, the processing unit 423, the work state suitability determination unit 424, and the position and posture suitability determination unit 425 may be realized by an integrated circuit such as an ASIC or an FPGA. Also, at least a part of the setting unit 440, the determination unit 442, the correction unit 444, the incentive granting unit 445, the acquisition unit 446, the work evaluation unit 448, the work standard generation unit 450, the remuneration determination unit 451, the work standard information provision unit 452, the consideration determination unit 454, and the information provider evaluation unit 456 may be realized by an integrated circuit such as an ASIC or an FPGA. At least a part of the control unit 408, the reservation reception unit 410, the estimation unit 412, the maintenance required information distribution unit 414, the determination unit 416, the moving object determination unit 417, the notification unit 418, the selection unit 420, the member evaluation unit 422, the processing unit 423, the work state suitability determination unit 424, and the position / posture suitability determination unit 425 may be configured by electronic circuits including discrete devices. At least a part of the setting unit 440, the determination unit 442, the correction unit 444, the incentive granting unit 445, the acquisition unit 446, the work evaluation unit 448, the work standard generation unit 450, the remuneration determination unit 451, the work standard information provision unit 452, the consideration determination unit 454, and the information provider evaluation unit 456 may be configured by electronic circuits including discrete devices.

[0052] The storage unit 404 may include a volatile memory (not shown) and a non-volatile memory (not shown). The volatile memory may include, for example, a RAM. The non-volatile memory may include, for example, a ROM, a flash memory. Data, etc. may be stored in, for example, the volatile memory. Programs, tables, maps, etc. may be stored in, for example, the non-volatile memory. At least a part of the storage unit 404 may be included in a processor, an integrated circuit, etc. as described above. The storage unit 404 may further include, for example, a hard disk drive (HDD), a solid state drive (SSD), etc.

[0053] The memory unit 404 may be provided with a user information memory unit 426, a mobile object information memory unit 428, a reservation information memory unit 430, a maintenance member information memory unit 432, a work information memory unit 433, a maintenance history memory unit 434, a usage history memory unit 436, and a map information memory unit 438.

[0054] The user information storage unit 426 may store user information, which is information about a user. The user information may include information about the name of the user. The user information may include information about the contact information of the user. The contact information may include an address, a telephone number, an email address, and the like. As described above, the user information may include user identification information, which is identification information given to the user. As described above, the user identification information stored in the user information storage unit 426 may also be referred to as registered identification information. The user information may include information about maintenance work that the user may perform. The user information may include information about the rating of the user. The user information may include information about the usage history of the mobile object 100 by the user. The user information may include information about the characteristics of the user. The information about the characteristics of the user may include information about the driving characteristics of the user. The driving characteristics may include aggressive driving, and the like. Note that the user information is not limited to these.

[0055] The mobile body information storage unit 428 may store mobile body information, which is information related to each mobile body 100. The mobile body information may include information indicating the model of the mobile body 100. The mobile body information may also include information indicating the purchase date of the mobile body 100. The mobile body information may also include information indicating parts attached to the mobile body 100. The mobile body information may also include information indicating options provided to the mobile body 100. The mobile body information may also include mobile body identification information, which is identification information of the mobile body 100. Examples of the mobile body identification information include the management number of the mobile body 100. The mobile body information may also include information indicating the location of the mobile body 100.

[0056] The mobile object information may include information indicating whether the mobile object 100 corresponds to the maintenance-requiring mobile object 100A (see FIG. 3), which is a mobile object 100 requiring maintenance work. For example, when maintenance-requiring mobile object information indicating that the mobile object 100 corresponds to the maintenance-requiring mobile object 100A is supplied to the management device 400 from the mobile terminal 200 or the like, information indicating that may be stored in the mobile object information storage unit 428. In addition, when the estimation unit 412 provided in the management device 400 estimates that the mobile object 100 corresponds to the maintenance-requiring mobile object 100A, information indicating that may be stored in the mobile object information storage unit 428.

[0057] The mobile object information may include defect content information (defect information) indicating the content of a defect occurring in the mobile object 100. The mobile object information may also include information indicating the date and time when the defect content information was obtained. The mobile object information may also include information indicating the history of defects occurring in the mobile object 100.

[0058] The mobile object information may include the remaining capacity (battery remaining capacity) of the battery 108 provided in the mobile object 100.

[0059] The mobile body information may include rental port information, which is information related to the rental port 22 to which the mobile body 100 is disposed. The rental port information may include the name of the rental port 22, a management number (identification number), etc. The mobile body information may also include the management number of the port lock mechanism 38 that locks the mobile body 100. The mobile body information may also include information indicating parts, etc., attached to the mobile body 100. Note that the mobile body information is not limited to these.

[0060] The reservation information storage unit 430 may store use reservation information, which is information related to a reservation for use of each mobile body 100. The use reservation information may include reserved information indicating that the mobile body 100 has been reserved. The use reservation information may also include information indicating that the mobile body 100 has not been reserved. That is, the use reservation information may include available information indicating that the mobile body 100 is an available mobile body 100B (see FIG. 3), which is an available mobile body. The reservation information storage unit 430 may also store use reservation restriction information, which is information for restricting the use reservation of each mobile body 100. The use reservation restriction information may include use reservation cancellation information, which is information indicating the cancellation of a use reservation for the mobile body 100. The use reservation restriction information may also include use reservation frequency restriction information, which is information for restricting the frequency of use reservations for the mobile body 100. The information for restricting the use reservation may also include use reservation priority information related to the priority of the use reservation for the mobile body 100. Note that the use reservation information is not limited to these.

[0061] The maintenance member information storage unit 432 may register maintenance member information, which is information about a maintenance member. A maintenance member provides maintenance work for the maintenance-requiring mobile body 100A. For example, a dealer (bicycle dealer) of the mobile body 100 may be registered as a maintenance member, but is not limited to this. Various persons who can perform maintenance of the mobile body 100 may be registered as a maintenance member. A maintenance member may be a natural person or a legal entity. A maintenance member may be a business person or a non-business person. A maintenance member may be capable of at least one of multiple types of maintenance work. For example, even a person who can only perform inspections may be registered as a maintenance member.

[0062] The maintenance member information may include information regarding the name of the maintenance member. The maintenance member information may also include information regarding the contact information of the maintenance member. The contact information may include an address, a telephone number, an email address, and the like. The maintenance member information may also include information regarding the location of the maintenance member. The maintenance member information may also include information indicating whether the store of the maintenance member is a fixed store or a mobile store.

[0063] The maintenance member information may include maintenance member identification information, which is identification information given to the maintenance member. The maintenance member identification information may also be referred to as registered member identification information.

[0064] The maintenance member information may include location information indicating the current location of the terminal device 300 possessed by the maintenance member.

[0065] The maintenance member information may include available work information, which is information on the maintenance work that the maintenance member can handle.

[0066] The maintenance member information may include information regarding the skills of the maintenance member. The information regarding the skills of the maintenance member may be reported by the maintenance member, but is not limited to this. For example, the skills of the maintenance member may be determined based on the results of the maintenance work provided by the maintenance member. For example, the skills of the maintenance member may be determined based on the period until the one moving body 100 again requires the same maintenance work as the one maintenance work performed on the one moving body 100. Also, for example, the skills of the maintenance member may be determined based on the travel distance of the one moving body 100 until the one moving body 100 again requires the same maintenance work as the one maintenance work performed on the one moving body 100.

[0067] The maintenance member information may include remuneration information, which is information regarding remuneration (labor costs) when the maintenance member performs maintenance work. Such remuneration information may be set for each of a plurality of types of maintenance work that the maintenance member may provide, but is not limited to this.

[0068] The remuneration for a maintenance task may be calculated by multiplying the time required for the maintenance task by the labor cost per unit time of the maintenance member. Information indicating the labor cost per unit time of the maintenance member may be included in the remuneration information. The labor cost per unit time of the maintenance member may be set based on the skill of the maintenance member.

[0069] The maintenance member information may include member evaluation information. The member evaluation information is information indicating an evaluation of the maintenance member. As described below, the member evaluation information may be generated by the member evaluation unit 422 based on work evaluation information, which is information indicating an evaluation of the maintenance work performed by the maintenance member, as described below.

[0070] The maintenance member information may include information regarding the working hours of the maintenance member. The maintenance member information may also include information regarding the remuneration of the maintenance member for various maintenance tasks. However, the maintenance member information is not limited to these.

[0071] The work information storage unit 433 stores information indicating an appropriate position and orientation of the maintenance member when performing maintenance work, according to the content of the maintenance work. The work information storage unit 433 also stores information indicating an appropriate position and orientation of the maintenance-requiring mobile body 100A when performing maintenance work, according to the content of the maintenance work. The work information storage unit 433 also stores information indicating an appropriate position and orientation of the parts when performing maintenance work, according to the content of the maintenance work. More specifically, the work information storage unit 433 stores information indicating an appropriate position and orientation of the parts when performing maintenance work, according to the parts used in the maintenance work. In this way, the work information storage unit 433 stores appropriate position and orientation information, which is information indicating an appropriate position and orientation.

[0072] The work information storage unit 433 stores information indicating a storage location for tools used during maintenance work. That is, a storage location for storing tools used during maintenance work is provided near the rental port 22. The work information storage unit 433 stores information indicating the storage location.

[0073] The maintenance history storage unit (maintenance history information storage unit, maintenance history database) 434 may store the maintenance history (maintenance history information) for each moving body 100. The maintenance history may include information on a person who performed maintenance work on the maintenance-requiring moving body 100A. The maintenance work may be performed by a maintenance member. The maintenance member may be registered in advance as a person who performs maintenance work on the maintenance-requiring moving body 100A (see FIG. 3), which is a moving body that requires maintenance. Note that the maintenance work may be performed by a person other than the maintenance member. The maintenance history may include information indicating the date and time of the maintenance work performed on the maintenance-requiring moving body 100A. The maintenance history may also include information indicating the content of the maintenance work performed on the maintenance-requiring moving body 100A. The maintenance history may also include information on the parts (used parts) attached to the moving body 100 in the maintenance work on the maintenance-requiring moving body 100A. The maintenance history may also include information on the time required for the maintenance work on the maintenance-requiring moving body 100A. The maintenance history may also include information regarding remuneration for the maintenance work performed on the maintenance-requiring mobile object 100A. The maintenance history may also include matters to be handed over regarding the maintenance. However, the maintenance history is not limited to these.

[0074] The usage history storage unit (usage history information storage unit, usage history database) 436 may store the usage history (usage history information) of each mobile body 100. The usage history may include information about a user who used the mobile body 100. The usage history may also include information about a usage time, which is the time when the mobile body 100 was used. The usage history may also include information about a travel distance (usage distance), which is the distance traveled by the mobile body 100. The usage history may also include travel data of the mobile body 100. The travel data may include information about a route traveled by the mobile body 100 (usage route). The travel data may also include information about the travel speed of the mobile body 100. The travel data may also include information indicating the power load when the mobile body 100 was traveled. Such a power load may be calculated based on information acquired by a sensor (not shown) or the like provided in the mobile body 100. In this manner, the usage history may include a travel history. The usage history and the travel history may be stored separately in the storage unit 404. The usage history may also include information indicating requests from the user regarding maintenance of the moving body 100. The usage history is not limited to this.

[0075] The map information storage unit 438 can store map information.

[0076] The communication unit 406 includes, for example, a communication module (not shown). The communication unit 406 can transmit and receive data via the network 24.

[0077] The management device 400 may function as a host machine of the sharing system 12. The management device 400 may manage a plurality of registered users. The management device 400 may also manage a plurality of moving objects 100. For example, the management device 400 may manage the maintenance of a plurality of moving objects 100. The management device 400 may be realized by a plurality of computers working together.

[0078] When a user wishes to use the mobile body 100, the user applies for use of the mobile body 100. That is, the user reserves the use of the mobile body 100 in such a case. The reservation for use may be made using the mobile terminal 200 possessed by the user, but is not limited to this. When the reservation for use of the mobile body 100 is made by the user, the management device 400 notifies the user of information about the mobile body 100 that the user plans to receive. Such information may include the name of the rental port 22 to which the mobile body 100 is disposed, the management number of the port lock mechanism 38 that locks the mobile body 100, the management number of the mobile body 100, and the like. The management device 400 provides registration identification information to the mobile body 100 that the user plans to receive. The provision of the registration identification information from the management device 400 to the mobile body 100 may be performed via the network 24. The registration identification information may include user identification information, which is information about the user who plans to use the mobile body 100. The provision of the registration identification information from the management device 400 to the mobile object 100 can be performed promptly so as to be completed before the user receives the mobile object 100. When the registration identification information is provided from the management device 400 to the mobile object 100, the authentication unit 126 provided in the mobile object 100 stores the registration identification information provided from the management device 400 in the storage unit 104. In this manner, the use of the mobile object 100 is reserved. The registration identification information is provided to the mobile object 100 for which a reservation for use has been made. Whether or not the mobile object 100 has been reserved for use can be determined based on whether or not the registration identification information is stored in the storage unit 104, but is not limited to this.

[0079] A user who rents the mobile object 100 performs an authentication process using the mobile terminal 200. In the authentication process, information about the user may be provided from the mobile terminal 200 to the mobile object 100. The information about the user may include user identification information about the user. The authentication unit 126 determines whether the user identification information provided from the mobile terminal 200 matches the registered identification information provided from the management device 400. Based on the match between the user identification information provided from the mobile terminal 200 and the registered identification information provided from the management device 400, the authentication unit 126 may authenticate the user. That is, the authentication unit 126 may authenticate the user who performed the authentication process using the mobile terminal 200 as a user who has the authority to use the mobile object 100. At a stage where the authentication unit 126 has not yet authenticated the user, the control unit 114 controls the lock mechanism 106 to be in a locked state. When the authentication unit 126 has authenticated the user, the control unit 114 controls the lock mechanism 106 to be in an unlocked state. In this manner, locking and unlocking can be performed using the mobile terminal 200.

[0080] A user may discover a defect in the mobile body 100 that the user has rented. That is, the user may discover a maintenance-required mobile body 100A (see FIG. 3 ) that is a mobile body that requires maintenance. If it is preferable to restrict the use of the maintenance-required mobile body 100A, the user may use the mobile terminal 200 possessed by the user to perform a process for restricting the use of the maintenance-required mobile body 100A.

[0081] As described above, the mobile terminal 200 may be provided with the reception unit 216. The reception unit 216 may receive input of maintenance-required mobile object information, which is information related to the maintenance-required mobile object 100A. The maintenance-required mobile object information may include the management number of the maintenance-required mobile object 100A, etc. The maintenance-required mobile object information may also include defect content information indicating the content of a defect occurring in the maintenance-required mobile object 100A. The input of the maintenance-required mobile object information may be received as follows. That is, the display control unit 226 provided in the mobile terminal 200 displays an input screen for inputting the maintenance-required mobile object information on the display unit 210 provided in the mobile terminal 200. The maintenance-required mobile object information may be input by the user on the input screen. The maintenance-required mobile object information input in this manner may be received by the reception unit 216.

[0082] As described above, the mobile terminal 200 may be provided with a usage restriction information providing unit 218. When the maintenance-requiring mobile object information is accepted by the accepting unit 216, the usage restriction information providing unit 218 may supply usage restriction information for restricting the usage of the maintenance-requiring mobile object 100A. More specifically, the usage restriction information providing unit 218 may supply the maintenance-requiring mobile object 100A with usage restriction information for restricting the usage of the maintenance-requiring mobile object 100A.

[0083] As described above, the mobile object 100 may be provided with the usage restriction information acquisition unit 116. The usage restriction information acquisition unit 116 may acquire the usage restriction information provided by the mobile terminal 200.

[0084] As described above, the mobile body 100 may be provided with a usage restriction unit 118. When usage restriction information is acquired by the usage restriction information acquisition unit 116, the usage restriction unit 118 may restrict the usage of the maintenance-required mobile body 100A. The usage restriction unit 118 may restrict the usage of the maintenance-required mobile body 100A by setting the lock mechanism 106 provided in the mobile body 100 to a locked state. When the usage of the maintenance-required mobile body 100A is restricted, the maintenance-required mobile body 100A becomes as follows. That is, in such a case, even if the user identification information provided from the mobile terminal 200 matches the registered identification information stored in the storage unit 104 provided in the mobile body 100, the maintenance-required mobile body 100A cannot be used by the user. That is, in such a case, the authentication unit 126 provided in the maintenance-required mobile body 100A does not authenticate the user even if the user who made the reservation for use of the maintenance-required mobile body 100A performs a process for authentication. According to this embodiment, the use of the maintenance-requiring moving body 100A can be restricted, and therefore the maintenance-requiring moving body 100A can be prevented from being used by a user.

[0085] FIG. 4 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0086] In step S1, the reception unit 216 included in the mobile terminal 200 receives input of maintenance-required mobile object information, which is information related to the maintenance-required mobile object 100A. After that, the process proceeds to step S2.

[0087] In step S2, the usage restriction information providing unit 218 included in the mobile terminal 200 supplies the usage restriction information to the mobile object 100. The usage restriction information acquiring unit 116 included in the mobile object 100 acquires the usage restriction information provided from the mobile terminal 200. After that, the process proceeds to step S3.

[0088] In step S3, the usage restriction unit 118 provided in the moving object 100 restricts the usage of the moving object 100. In this way, the processing shown in FIG.

[0089] Use of the maintenance-requiring mobile body 100A may be restricted by setting the port lock mechanism 38 to a locked state. Locking of the port lock mechanism 38 is controlled by the management machine 30. When restricting use of the maintenance-requiring mobile body 100A by setting the port lock mechanism 38 to a locked state, information for setting the port lock mechanism 38 to a locked state may be supplied to the management machine 30, for example, via the management device 400. Information for setting the port lock mechanism 38 to a locked state may be supplied to the management machine 30 from the mobile terminal 200.

[0090] As described above, the mobile terminal 200 may be provided with the maintenance-requiring mobile object information providing unit 220. When the maintenance-requiring mobile object information is accepted by the accepting unit 216, the maintenance-requiring mobile object information providing unit 220 may provide the management device 400 with the maintenance-requiring mobile object information. As described above, the storage unit 404 provided in the management device 400 may be provided with the mobile object information storage unit 428. The mobile object information storage unit 428 may store information about each mobile object 100. When maintenance-requiring mobile object information indicating that one mobile object 100 corresponds to the maintenance-requiring mobile object 100A is provided from the mobile terminal 200 to the management device 400, the control unit 408 performs the following process. That is, in this case, the control unit 408 stores the maintenance-requiring mobile object information in the mobile object information storage unit 428 as information about the one mobile object 100.

[0091] As described above, the management device 400 may include a reservation reception unit 410. The reservation reception unit 410 may receive a reservation for use of the mobile body 100. As described above, the storage unit 404 included in the management device 400 may include a reservation information storage unit 430. The reservation information storage unit 430 may store information related to reservations for use of each mobile body 100. The reservation information storage unit 430 may also store information for restricting reservations for use of each mobile body 100. The reservation reception unit 410 may restrict reservations for use of the mobile body 100 corresponding to the maintenance-required mobile body information based on the maintenance-required mobile body information. Restrictions on reservations for use may include, for example, cancellation of reservations, but are not limited to this. Restrictions on reservations for use may include restrictions on the frequency of reservations, etc. In this way, according to this embodiment, reservations for use of the maintenance-required mobile body 100A may be appropriately restricted.

[0092] FIG. 5 is a flowchart showing the operation of the management system according to this embodiment.

[0093] In step S11, the reception unit 216 included in the mobile terminal 200 receives input of maintenance-required mobile object information, which is information related to the maintenance-required mobile object 100A. After that, the process proceeds to step S12.

[0094] In step S12, the maintenance-requiring mobile object information providing unit 220 included in the mobile terminal 200 provides the maintenance-requiring mobile object information to the management device 400. After that, the process proceeds to step S13.

[0095] In step S13, the reservation acceptance unit 410 in the management device 400 restricts the reservation for use of the moving object 100. In this way, the process shown in FIG.

[0096] As described above, the mobile body 100 is provided with the mobile body communication unit 111. The mobile body communication unit 111 can perform mobile body communication with another mobile body 100 located within the communication range of the mobile body communication unit 111. The communication range of the mobile body communication unit 111 is, for example, a range with a radius of about 300 meters centered on the mobile body communication unit 111, but is not limited to this. The mobile body communication unit 111 can communicate only with other mobile bodies 100 located within the communication range. The mobile body communication unit 111 cannot communicate with other mobile bodies 100 located outside the communication range. Therefore, by using such mobile body communication, communication can be selectively performed only with mobile bodies 100 located within the communication range of the mobile body communication unit 111.

[0097] As described above, the mobile body 100 is provided with a reservation transfer unit 122. When the usage restriction information is acquired by the usage restriction information acquisition unit 116, the reservation transfer unit 122 may transfer the usage reservation to the available mobile body 100B, which is another available mobile body 100. The transfer of the usage reservation may be performed, for example, as follows. That is, the reservation transfer unit 122 provided in the mobile body 100 inquires of the other mobile body 100 whether or not the usage reservation of the other mobile body 100 has been made. If the usage reservation of the other mobile body 100 has been made, the reservation transfer unit 122 further inquires of the other mobile body 100. If the usage reservation of the inquired other mobile body 100 has not been made, the reservation transfer unit 122 may transfer the usage reservation to the other mobile body 100. That is, if the inquired other mobile body 100 is the available mobile body 100B, the reservation transfer unit 122 transfers the usage reservation to the available mobile body 100B. In this manner, according to this embodiment, the utilization reservation can be transferred to the available mobile unit 100B located within the communication range of the inter-mobile unit communication unit 111.

[0098] As described above, when the management device 400 accepts a usage reservation, the management device 400 provides the registration identification information, etc. to the mobile body 100 for which the usage reservation has been made. In contrast, when the usage reservation is transferred by the reservation transfer unit 122 provided in the maintenance-required mobile body 100A, the reservation transfer unit 122 provided in the maintenance-required mobile body 100A provides the registration identification information, etc. to the available mobile body 100B. When the registration identification information, etc. is provided from the maintenance-required mobile body 100A to the available mobile body 100B, the authentication unit 126 provided in the available mobile body 100B performs the following process. That is, in this case, the authentication unit 126 provided in the available mobile body 100B stores the registration identification information provided from the maintenance-required mobile body 100A in the storage unit 104 provided in the available mobile body 100B. In this way, the transfer of the usage reservation from the maintenance-required mobile body 100A to the available mobile body 100B can be performed using inter-mobile body communication.

[0099] FIG. 6 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0100] In step S21, the usage restriction information acquisition unit 116 provided in the mobile unit 100 acquires usage restriction information. Then, the process proceeds to step S22.

[0101] In step S22, the inter-mobile body communication unit 111 provided in the mobile body 100 communicates with the other mobile bodies 100. That is, the inter-mobile body communication unit 111 provided in the maintenance requiring mobile body 100A communicates with the other mobile bodies 100. If the available mobile body 100B is present within the communication range of the inter-mobile body communication unit 111 (YES in step S23), the process proceeds to step S24. If the available mobile body 100B is not present within the communication range of the inter-mobile body communication unit 111 (NO in step S23), the process shown in FIG. 6 is completed.

[0102] In step S24, the reservation transfer unit 122 provided in the maintenance-requiring mobile object 100A transfers the utilization reservation to the available mobile object 100B, thus completing the process shown in FIG.

[0103] The inter-mobile body communication using the inter-mobile body communication unit 111 may be used as follows. That is, information about one mobile body 100 is supplied from one mobile body 100 to another mobile body 100 through inter-mobile body communication. The other mobile body 100 that receives the information about the one mobile body 100 through inter-mobile body communication supplies the information about the one mobile body 100 to the management device 400 using the communication unit 112. In this way, the information about the one mobile body 100 can be supplied to the management device 400 via the other mobile body 100. It is useful to use such a method in cases where the one mobile body 100 cannot communicate using the communication unit 112, etc.

[0104] The maintenance-requiring mobile object information may be provided by a user of the sharing system 12, or by a person other than the user of the sharing system 12. Fig. 7 is a block diagram showing an example of a mobile communication terminal. Fig. 7 shows an example of a mobile communication terminal possessed by a person who is not a user of the sharing system 12.

[0105] The mobile communication terminal 200A is a terminal owned by a person who is not a user who uses the sharing system 12. For example, the mobile communication terminal 200A may be a mobile electronic device. For example, the mobile electronic device may be a smartphone, but is not limited to this. The mobile communication terminal 200A may be a tablet terminal, a wearable terminal, or the like. Application software for using the sharing system 12 is not installed in the mobile communication terminal 200A.

[0106] Mobile communication terminal 200A may include calculation section 202A, storage section 204A, imaging section 206A, operation section 208A, display section 210A, and communication section 212A. Mobile communication terminal 200A may further include a speaker (not shown), a microphone (not shown), and the like. Mobile communication terminal 200A may also include components other than these components, but the description thereof will be omitted here.

[0107] The calculation unit 202A may be configured by a processor such as a CPU, a GPU, etc. That is, the calculation unit 202A may be configured by a processing circuit.

[0108] The calculation unit 202A may include a control unit 214A and a display control unit 226A. The control unit 214A is responsible for the overall control of the mobile communication terminal 200A. The display control unit 226A is responsible for the control of the screen display of the display unit 210A. The control unit 214A and the display control unit 226A may be realized by the calculation unit 202A executing a program stored in the storage unit 204A.

[0109] At least a part of the control unit 214A and the display control unit 226A may be realized by an integrated circuit such as an ASIC, an FPGA, etc. Also, at least a part of the control unit 214A and the display control unit 226A may be configured by an electronic circuit including a discrete device.

[0110] The storage unit 204A may include a volatile memory (not shown) and a non-volatile memory (not shown). The volatile memory may include, for example, a RAM. The non-volatile memory may include, for example, a ROM, a flash memory. Data, etc. may be stored in, for example, the volatile memory. Programs, tables, maps, etc. may be stored in, for example, the non-volatile memory. At least a part of the storage unit 204A may be included in a processor, an integrated circuit, etc. as described above.

[0111] The imaging section 206A, that is, the camera, can capture images.

[0112] Operation unit 208A can be used when a user of mobile communication terminal 200A operates mobile communication terminal 200A. Display unit 210A is provided with a display element (not shown). As the display element, for example, a liquid crystal display element, an organic electroluminescence display element, or the like can be used. Operation unit 208A and display unit 210A may be configured by a touch panel (not shown) provided with such a display element.

[0113] The communication unit 212A may perform wireless communication and the like. The communication unit 212A may perform wireless communication via the base station 23 and the network 24. The mobile communication terminal 200A may access the management device 400 and the like via the communication unit 212A provided in the mobile communication terminal 200A and the network 24. The communication unit 212A may also perform communication using, for example, a wireless LAN. More specifically, the communication unit 212A may also perform wireless communication based on the Wi-Fi (registered trademark) standard and the like. The communication unit 212A may be provided with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module compatible with the Bluetooth (registered trademark) standard may be used, but is not limited thereto.

[0114] As described above, the owner of mobile communication terminal 200A is not a user of sharing system 12. Therefore, a program for causing a computer to execute the management method according to the present embodiment and the like is not installed in mobile communication terminal 200A. Therefore, it is preferable that information for establishing communication between mobile communication terminal 200A and management device 400 is provided to mobile communication terminal 200A. Information for establishing communication between mobile communication terminal 200A and management device 400 may be provided by information presenting unit 110 provided in mobile object 100, for example, but is not limited to this.

[0115] As described above, information presenting unit 110 may include, for example, a QR code (registered trademark). The QR code (registered trademark) may provide information for establishing communication between mobile communication terminal 200A and management device 400. For example, information indicating the URL of management device 400 may be presented by the QR code (registered trademark). The QR code (registered trademark) may be captured by imaging unit 206A included in mobile communication terminal 200A. Control unit 214A included in mobile communication terminal 200A analyzes the presentation information included in the image acquired by imaging unit 206A. As described above, information indicating the URL of management device 400 may be presented by the QR code (registered trademark). Control unit 214A may acquire information regarding the URL of management device 400 in this manner. Control unit 214A accesses management device 400 based on the information acquired in this manner. In this manner, communication may be established between mobile communication terminal 200A and management device 400.

[0116] When communication is established between mobile communication terminal 200A and management device 400, an input screen for inputting maintenance-requiring mobile object information is displayed on display unit 210A provided on mobile communication terminal 200A. The owner of mobile communication terminal 200A inputs maintenance-requiring mobile object information by performing an input operation on the input screen. The maintenance-requiring mobile object information thus input is provided from mobile communication terminal 200A to management device 400. Thus, according to this embodiment, even if application software for using sharing system 12 is not installed in mobile communication terminal 200A, maintenance-requiring mobile object information can be quickly provided to management device 400.

[0117] FIG. 8 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0118] In step S31, the mobile communication terminal 200A reads the presentation information presented by the information presentation unit 110. After that, the process proceeds to step S32.

[0119] In step S32, mobile communication terminal 200A accesses management device 400. After that, the process proceeds to step S33.

[0120] In step S33, communication is established between mobile communication terminal 200A and management device 400. After that, the process proceeds to step S34.

[0121] In step S34, the owner of mobile communication terminal 200A inputs maintenance-requiring mobile object information, after which the process proceeds to step S35.

[0122] In step S35, mobile communication terminal 200A provides the maintenance-requiring mobile object information to management device 400. In this way, the process shown in FIG.

[0123] As described above, the maintenance-requiring mobile object 100A may be discovered by a user or the like, and whether or not the mobile object 100 has reached the maintenance-requiring mobile object 100A may be estimated by the management device 400. As described above, the management device 400 may be provided with an estimation unit 412. The estimation unit 412 may estimate whether or not each mobile object 100 has reached the maintenance-requiring mobile object 100A based on the maintenance history, usage history, and the like, of each mobile object 100. For example, when the time elapsed since a comprehensive inspection of the mobile object 100 has been performed reaches a predetermined period, the estimation unit 412 may estimate that the mobile object 100 is a maintenance-requiring mobile object 100A. Also, for example, when the travel distance of the mobile body 100 after a consumable part such as a brake pad is attached to the mobile body 100 reaches the serviceable travel distance of the consumable part, the estimation unit 412 may estimate that the mobile body 100 corresponds to the maintenance-requiring mobile body 100A. Also, the estimation unit 412 may estimate the deterioration state of the battery 108 based on the above-mentioned travel data acquired when the mobile body 100 is used. The travel data may be stored in the usage history storage unit 436 as described above. The estimation unit 412 may estimate the remaining capacity of the battery 108 provided in the mobile body 100 based on the travel data. Also, the estimation unit 412 may estimate the deterioration state of the battery 108 provided in the mobile body 100 based on the travel data. The estimation unit 412 may estimate the deterioration state of the battery 108 provided in the mobile body 100 based on the travel data. The estimation unit 412 may estimate the deterioration state of the battery 108 based on a battery deterioration model acquired in advance, but is not limited thereto. The reservation receiving unit 410 provided in the management device 400 restricts reservations for use of the mobile body 100 that is estimated by the estimation unit 412 to have reached the maintenance-requiring mobile body 100A. According to this embodiment, reservations for use of the mobile body 100 that is estimated to have reached the maintenance-requiring mobile body 100A can be restricted, so that a defective mobile body 100 can be more effectively prevented from being used by a user.

[0124] FIG. 9 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0125] In step S41, the estimation unit 412 included in the management device 400 estimates whether or not each of the moving objects 100 has reached the status of a maintenance-requiring moving object 100A. Then, the process proceeds to step S42.

[0126] In step S42, the reservation receiving unit 410 restricts the reservation of use of the moving body 100 that has been estimated by the estimation unit 412 to have come to correspond to the maintenance-requiring moving body 100A. In this manner, the process shown in FIG.

[0127] As described above, management device 400 may include maintenance required information distribution unit 414. When maintenance required mobile object information is supplied from mobile terminal 200 to management device 400, maintenance required information distribution unit 414 distributes the maintenance required information for entrusting maintenance work on maintenance required mobile object 100A to a maintenance member. In other words, maintenance required information distribution unit 414 distributes the maintenance required information for inquiring about the acceptance of maintenance work to a maintenance member.

[0128] The maintenance-requiring information may include information about the maintenance-requiring mobile body 100A. The information about the maintenance-requiring mobile body 100A may include mobile body identification information of the maintenance-requiring mobile body 100A. Furthermore, the information about the maintenance-requiring mobile body 100A may include information indicating the position of the maintenance-requiring mobile body 100A. Furthermore, the information about the maintenance-requiring mobile body 100A may include information indicating the maintenance work required by the maintenance-requiring mobile body 100A. Furthermore, the information about the maintenance-requiring mobile body 100A may include defect content information indicating the content of the defect occurring in the maintenance-requiring mobile body 100A.

[0129] FIG. 10 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0130] In step S51, maintenance-requiring mobile object information is provided from mobile terminal 200 to management device 400. After that, the process proceeds to step S52.

[0131] In step S52, the maintenance-needed information distribution unit 414 included in the management device 400 distributes the maintenance-needed information for entrusting the maintenance work on the maintenance-needed mobile object 100A to the maintenance members. In this way, the process shown in FIG. 10 is completed.

[0132] As described above, the management device 400 may be provided with a determination unit 416. The determination unit 416 may determine whether or not the owner of the mobile terminal 200 that has provided the maintenance mobile object information to the management device 400 is capable of performing maintenance work on the maintenance-requiring mobile object 100A, based on the maintenance member information.

[0133] When the determination unit 416 determines that the owner of the mobile terminal 200 is not capable of performing maintenance work on the maintenance-required mobile object 100A, the maintenance-required information distribution unit 414 performs the following process. That is, in this case, the maintenance-required information distribution unit 414 distributes the maintenance-required information to the terminal device 300 carried by a maintenance member who is capable of performing maintenance work on the maintenance-required mobile object 100A.

[0134] FIG. 11 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0135] In step S61, the determination unit 416 provided in the management device 400 performs the following process. That is, the determination unit 416 determines whether or not the owner of the mobile terminal 200 that provided the maintenance mobile object information to the management device 400 is capable of performing maintenance work on the maintenance-requiring mobile object 100A based on the maintenance member information. If the determination unit 416 determines that the owner of the mobile terminal 200 is not capable of performing the maintenance work (YES in step S61), the process transitions to step S62. If the determination unit 416 determines that the owner of the mobile terminal 200 is capable of performing the maintenance work (NO in step S61), the process transitions to step S63.

[0136] In step S62, the maintenance-required information distribution unit 414 included in the management device 400 distributes the maintenance-required information to the terminal devices 300 carried by the maintenance members who can perform maintenance work on the maintenance-required mobile object 100A.

[0137] In step S63, the maintenance required information distribution unit 414 included in the management device 400 entrusts the maintenance work to the owner of the mobile terminal 200 that provided the maintenance mobile object information to the management device 400. That is, the maintenance required information distribution unit 414 distributes the maintenance required information to the mobile terminal 200 that provided the maintenance mobile object information to the management device 400. In this way, the process shown in FIG. 11 is completed.

[0138] The defect content determination unit 225 provided in the mobile terminal 200 may determine the defect content, which is the content of the defect occurring in the mobile object 100. The defect content determination unit 225 may determine the defect content, for example, based on an image acquired by the imaging unit 206. For example, a part of the mobile object 100 is imaged by the imaging unit 206. When an image of a tire provided in the mobile object 100 is imaged by the imaging unit 206, the defect content determination unit 225 may determine whether or not the tire is punctured. For example, the defect content determination unit 225 may determine whether or not the tire is punctured by comparing a reference image showing the punctured tire with an image acquired by the imaging unit 206, but is not limited thereto. Such a reference image may be stored in advance in the storage unit 204 provided in the mobile terminal 200, but is not limited thereto. A display control unit 226 included in the mobile terminal 200 may display the defect content determined by the defect content determination unit 225 on a display unit 210 included in the mobile terminal 200. In this manner, the user may be able to understand the defect content occurring in the moving object 100.

[0139] FIG. 12 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0140] In step S71, the imaging unit 206 included in the mobile terminal 200 captures an image of a part of the moving object 100. After that, the process proceeds to step S72.

[0141] In step S72, the defect content determination unit 225 included in the mobile terminal 200 determines the defect content, which is the content of the defect occurring in the moving object 100, based on the image acquired by the imaging unit 206. After that, the process proceeds to step S73.

[0142] In step S73, the display control unit 226 included in the mobile terminal 200 displays, on the display unit 210, defect content information indicating the defect content determined by the defect content determination unit 225. In this way, the process shown in FIG.

[0143] As described above, the management device 400 may include a notification unit 418. When a utilization reservation for one mobile body 100 is accepted by the reservation acceptance unit 410 and the one mobile body 100 becomes a maintenance-requiring mobile body 100A, the notification unit 418 may perform the following process. In such a case, the notification unit 418 notifies the user terminal, which is the mobile terminal 200 possessed by the user who made the utilization reservation for the one mobile body 100, of utilization reservation change information for changing the utilization reservation to an available mobile body 100B, which is another available mobile body 100.

[0144] FIG. 13 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0145] In step S81, the control unit 408 provided in the management device 400 determines whether or not one of the moving bodies 100 has become a maintenance-requiring moving body 100A. If one of the moving bodies 100 has become a maintenance-requiring moving body 100A (YES in step S81), the process proceeds to step S82. If one of the moving bodies 100 has not become a maintenance-requiring moving body 100A (NO in step S81), the process shown in FIG. 13 is completed.

[0146] In step S82, the control unit 408 determines whether or not a reservation for use of the one mobile body 100 has been accepted. The control unit 408 can determine whether or not a reservation for use of the one mobile body 100 has been accepted based on the reservation information stored in the reservation information storage unit 430. If a reservation for use of the one mobile body 100 has been accepted (YES in step S82), the process proceeds to step S83. If a reservation for use of the one mobile body 100 has not been accepted (NO in step S82), the process shown in FIG. 13 is completed.

[0147] In step S83, the notification unit 418 included in the management device 400 performs the following process. That is, the notification unit 418 notifies the user terminal, which is the mobile terminal 200 possessed by the user who made the reservation for the maintenance-requiring mobile body 100A, of reservation change information for changing the reservation for the use of the other available mobile body 100, which is the available mobile body 100B. After this, the process proceeds to step S84.

[0148] In step S84, the display control unit 226 included in the mobile terminal 200 displays the utilization reservation change information on the display unit 210. In this way, the process shown in FIG.

[0149] When an available mobile object 100B is present at a position less than a first distance from the maintenance-requiring mobile object 100A for which a usage reservation has been made, the notification unit 418 provided in the management device 400 performs the following process. That is, in this case, the notification unit 418 notifies the mobile terminal (user terminal) 200 of usage reservation change information for changing the usage reservation to the available mobile object 100B present at a position less than the first distance from the maintenance-requiring mobile object 100A. When the available mobile object 100B is not present at a position less than the first distance from the maintenance-requiring mobile object 100A, the notification unit 418 performs the following process. That is, in this case, the notification unit 418 notifies the mobile terminal (user terminal) 200 of usage reservation change information for changing the usage reservation to the available mobile object 100B present at a position equal to or greater than the first distance and less than a second distance from the maintenance-requiring mobile object 100A.

[0150] FIG. 14 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0151] In step S91, the control unit 408 provided in the management device 400 determines whether or not one moving body 100 has become a maintenance-requiring moving body 100A. If one moving body 100 has become a maintenance-requiring moving body 100A (YES in step S91), the process proceeds to step S92. If one moving body 100 has not become a maintenance-requiring moving body 100A (NO in step S91), the process shown in FIG. 14 is completed.

[0152] In step S92, the control unit 408 determines whether or not a reservation for use of the one mobile body 100 has been accepted. The control unit 408 can determine whether or not a reservation for use of the one mobile body 100 has been accepted based on the reservation information stored in the reservation information storage unit 430. If a reservation for use of the one mobile body 100 has been accepted (YES in step S92), the process proceeds to step S93. If a reservation for use of the one mobile body 100 has not been accepted (NO in step S92), the process shown in FIG. 14 is completed.

[0153] In step S93, the control unit 408 determines whether or not the available mobile object 100B is present at a position less than the first distance from the maintenance-requiring mobile object 100A. If the available mobile object 100B is present at a position less than the first distance from the maintenance-requiring mobile object 100A (YES in step S93), the control unit 408 transitions to step S94. If the available mobile object 100B is not present at a position less than the first distance from the maintenance-requiring mobile object 100A (NO in step S93), the control unit 408 transitions to step S95.

[0154] In step S94, the notification unit 418 notifies the mobile terminal 200 of utilization reservation change information for changing the utilization reservation to the available mobile object 100B that is present at a position less than the first distance from the maintenance-requiring mobile object 100A. Then, the process proceeds to step S96.

[0155] In step S95, the notification unit 418 notifies the mobile terminal 200 of reservation change information for changing the reservation to an available mobile object 100B that is located at a position equal to or greater than the first distance and less than the second distance from the maintenance-requiring mobile object 100A. Then, the process proceeds to step S96.

[0156] In step S96, the display control unit 226 included in the mobile terminal 200 displays the utilization reservation change information on the display unit 210. In this way, the process shown in FIG.

[0157] As described above, the reception unit 216 provided in the mobile terminal 200 receives input of maintenance-required mobile object information, which is information related to the maintenance-required mobile object 100A. As described above, the maintenance-required mobile object information providing unit 220 provided in the mobile terminal 200 provides the maintenance-required mobile object information received by the reception unit 216 to the management device 400. As described above, the management device 400 may be provided with a selection unit 420. The selection unit 420 may select a destination of the maintenance-required information for entrusting maintenance work on the maintenance-required mobile object 100A. The number of destinations is not particularly limited. The selection unit 420 may select a destination of the maintenance-required information from among a plurality of maintenance members registered in advance.

[0158] The selection unit 420 may select a destination of the required maintenance information based on the location of the maintenance-required mobile body 100A corresponding to the maintenance-required mobile body information and the location of the maintenance member. For example, the selection unit 420 may select a maintenance member located at a distance less than a predetermined distance from the maintenance-required mobile body 100A as a destination of the required maintenance information. The selection unit 420 may select a destination of the required maintenance information based on the defect content information and the available work information indicating the maintenance work that the maintenance member can handle. The selection unit 420 selects a maintenance member who can handle the defect specified by the defect content information as a destination of the required maintenance information. On the other hand, the selection unit 420 does not select a maintenance member who cannot handle the defect specified by the defect content information as a destination of the required maintenance information. The required maintenance information distribution unit 414 distributes the required maintenance information to the terminal device 300 held by the maintenance member selected by the selection unit 420.

[0159] As described above, the management device 400 may include the member evaluation unit 422. The member evaluation unit 422 may generate member evaluation information, which is information indicating an evaluation of a maintenance member, based on work evaluation information, which is information indicating an evaluation of a maintenance work performed by the maintenance member.

[0160] The work evaluation information may include, for example, information regarding the evaluation of the work quality, which is the quality of the maintenance work provided by the maintenance member. If the quality of the work provided by the maintenance member is relatively high, the member evaluation unit 422 may set the evaluation of the maintenance member to be relatively high. The work quality may be determined from a long-term perspective. That is, the work quality of the maintenance work may be determined based on the period until the one mobile body 100 again requires the same maintenance work as the one maintenance work performed on the one mobile body 100. Also, for example, the work quality of the maintenance work may be determined based on the travel distance of the one mobile body 100 until the one mobile body 100 again requires the same maintenance work as the one maintenance work performed on the one mobile body 100.

[0161] The work evaluation information may include information regarding the evaluation of the difficulty of the maintenance work provided by the maintenance member. If the difficulty of the maintenance work provided by the maintenance member is relatively high, the member evaluation unit 422 may set the evaluation of the maintenance member to be relatively high.

[0162] The work evaluation information may include information regarding the evaluation of the promptness of the response of the maintenance member. If the response of the maintenance member is prompt, the member evaluation unit 422 may set the evaluation of the maintenance member relatively high.

[0163] The work evaluation information may include information regarding the evaluation of the appropriateness of the parts selected by the maintenance member. If the parts selected by the maintenance member during the maintenance work are appropriate, the member evaluation unit 422 may set a relatively high evaluation for the maintenance member. As described above, for example, for a moving body 100 used in an area prone to salt damage, it is preferable to select parts that have been sufficiently treated with anti-rust treatment. Also, as described above, for a moving body 100 used in an area with many slopes, it is preferable to select brake pads with sufficient durability.

[0164] The member evaluation section 422 can generate member evaluation information about a maintenance member by comprehensively evaluating a plurality of pieces of work evaluation information about the maintenance member.

[0165] The work evaluation information may be generated based on at least one of a maintenance history and a usage history of the mobile body 100. For example, the period until a mobile body 100 again requires maintenance work having the same content as a maintenance work performed on the mobile body 100 may be understood based on the maintenance history of the mobile body 100. Also, for example, the travel distance of the mobile body 100 until the mobile body 100 again requires maintenance work having the same content as a maintenance work performed on the mobile body 100 may be understood based on the usage history of the mobile body 100.

[0166] The selection unit 420 may select a maintenance member based on the member evaluation information generated by the member evaluation unit 422. The selection unit 420 may, for example, preferentially select a maintenance member with a relatively high evaluation.

[0167] As described above, the terminal device 300 may be provided with a remuneration information input receiving unit 316. The remuneration information input receiving unit 316 may receive an input of remuneration information, which is information regarding remuneration when the maintenance member performs maintenance work. Such remuneration information may be set for each of a plurality of types of maintenance work. The input of the remuneration information may be received as follows. That is, the display control unit 330 provided in the terminal device 300 displays an input screen for inputting the remuneration information on the display unit 310 provided in the terminal device 300. The remuneration information may be input by the maintenance member on the input screen. The remuneration information input in this manner may be received by the remuneration information input receiving unit 316.

[0168] When the remuneration information input receiving unit 316 receives an input of the remuneration information, the control unit 314 included in the terminal device 300 supplies the remuneration information related to the maintenance member to the management device 400. As described above, the remuneration information related to each maintenance member may be stored in the maintenance member information storage unit 432. As described above, the remuneration information may be set for each of a plurality of types of maintenance work that the maintenance member may provide.

[0169] The selection unit 420 may select a maintenance member based on remuneration information corresponding to the maintenance member. For example, if there are multiple maintenance members who can perform the maintenance work required by the maintenance-requiring mobile object 100A, the selection unit 420 may select the maintenance member who has the lowest remuneration for the maintenance work.

[0170] FIG. 15 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0171] In step S101, the reception unit 216 included in the mobile terminal 200 receives input of maintenance-required mobile object information, which is information related to the maintenance-required mobile object 100A. Then, the process proceeds to step S102.

[0172] In step S102, the maintenance-requiring mobile object information providing unit 220 included in the mobile terminal 200 provides the maintenance-requiring mobile object information to the management device 400. After that, the process proceeds to step S103.

[0173] In step S103, the selection unit 420 in the management device 400 selects a delivery destination of the maintenance requirement information. Then, the process proceeds to step S104.

[0174] In step S104, the management device 400 distributes the maintenance-required information to the distribution destination selected by the selection unit 420. In this way, the process shown in FIG.

[0175] As described above, the terminal device 300 may be provided with a completion information receiving unit 318. The completion information receiving unit 318 may receive input of work completion information indicating that maintenance work on the maintenance-requiring mobile object 100A has been completed. When the input of work completion information is received by the completion information receiving unit 318, the control unit 314 provided in the terminal device 300 supplies the work completion information to the management device 400. The work completion information for each maintenance work may be stored in the maintenance history storage unit 434 or the like provided in the management device 400. The management device 400 may store the position of the rental port 22 where the mobile object 100 for which maintenance work has been completed was located as the position of the maintenance member.

[0176] FIG. 16 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0177] In step S111, the completion information receiving unit 318 included in the terminal device 300 can receive input of task completion information. After that, the process proceeds to step S112.

[0178] In step S112, the control unit 314 included in the terminal device 300 supplies work completion information to the management device 400. After that, the process proceeds to step S113.

[0179] In step S113, the control unit 408 included in the management device 400 stores the work completion information in the maintenance history storage unit 434, etc. After that, the process proceeds to step S114.

[0180] In step S114, the control unit 408 included in the management device 400 stores the position of the rental port 22 where the mobile unit 100 for which maintenance work has been completed was located as the position of the maintenance member. In this way, the process shown in FIG.

[0181] As described above, the management device 400 may include a selection unit 420. As described above, the selection unit 420 selects a destination of the maintenance-required information from among a plurality of preregistered maintenance members based on the location of the maintenance-required mobile object 100A and the location of the maintenance member. For example, the selection unit 420 may select a maintenance member located less than a predetermined distance from the maintenance-required mobile object 100A as a destination of the maintenance-required information. The location of the maintenance member may be preregistered in the maintenance member information storage unit 432, for example, but is not limited thereto. When information indicating the current location of the terminal device 300 held by the maintenance member is supplied from the terminal device 300 to the management device 400, the location of the maintenance member may be grasped based on the current location.

[0182] The selection unit 420 may select a destination for the required maintenance information based on defect content information indicating the content of the defect occurring in the maintenance-requiring mobile body 100A and available work information indicating the maintenance work that the maintenance members can handle.

[0183] As described above, the management device 400 may be provided with the required-maintenance information distribution unit 414. As described above, the required-maintenance information distribution unit 414 may distribute the required-maintenance information to the terminal device 300 owned by the maintenance member selected by the selection unit 420.

[0184] As described above, the terminal device 300 may include the display control unit 330. The display control unit 330 may display information indicating maintenance work on the display unit 310 based on the required maintenance information distributed from the management device 400.

[0185] FIG. 17 is a diagram showing an example of a display screen.

[0186] The display control unit 330 may display a display screen 332 on the display unit 310. A map 334 may be displayed on the display screen 332. The display control unit 330 may display information 336 indicating maintenance work on the map 334. The information 336 indicating maintenance work may be displayed at a position corresponding to the position of the maintenance-requiring mobile body 100A.

[0187] The display control unit 330 may display on the display unit 310 figures (symbols, marks) 338G, 338B, 338P, 338V, and 338Y according to the maintenance work. The display control unit 330 may display on the display unit 310 figures 338G, 338B, 338P, 338V, and 338Y in a manner according to the type of maintenance work. When describing the figures without distinguishing them, the reference symbol 338 is used, and when describing the individual figures with distinction, the reference symbols 338G, 338B, 338P, 338V, and 338Y are used. The display control unit 330 may display on the display unit 310 figures 338 in a color according to the type of maintenance work. For example, a first color may be applied to the figure 338 indicating a first type of maintenance work among the multiple maintenance works. A second color may be applied to the figure 338 indicating a second type of maintenance work among the multiple maintenance works. A third color may be applied to the figure 338 indicating a third type of maintenance work among the multiple maintenance works. A fourth color may be applied to the graphic 338 that indicates a fourth type of maintenance work among the plurality of maintenance works. A fifth color may be applied to the graphic 338 that indicates a fifth type of maintenance work among the plurality of maintenance works.

[0188] The display control unit 330 may display text information 340 indicating the type of maintenance work along with the graphic 338.

[0189] If the type of maintenance work is, for example, "inspection," the maintenance work may be represented, for example, by a green graphic 338G. If the type of maintenance work is, for example, "charging," the maintenance work may be represented, for example, by a blue graphic 338B. If the type of maintenance work is, for example, "maintenance," the maintenance work may be represented, for example, by a pink graphic 338P. If the type of maintenance work is, for example, "moving," the maintenance work may be represented, for example, by a purple graphic 338V. If the type of maintenance work is, for example, "cleaning," the maintenance work may be represented, for example, by a yellow graphic 338Y.

[0190] The aspect according to the type of maintenance work is not limited to a color. For example, the aspect according to the type of maintenance work may be a shape. That is, a figure 338 having a shape according to the type of maintenance work may be displayed on the display unit 310.

[0191] The display control unit 330 may display the graphic 338 on the display unit 310 in a manner according to the amount of work (man-hours) required for the maintenance work. For example, the graphic 338 may be displayed on the display unit 310 in a size according to the amount of work required for the maintenance work. For example, if the amount of work required for the maintenance work is relatively small, the maintenance work may be represented by a graphic 338 of a relatively small size. For example, if the amount of work required for the maintenance work is medium, the maintenance work may be represented by a graphic 338 of a medium size. For example, if the amount of work required for the maintenance work is relatively large, the maintenance work may be represented by a graphic 338 of a relatively large size.

[0192] The display control unit 330 may display the graphic 338 on the display unit 310 in a manner according to the distance between the maintenance-requiring mobile object 100A and the maintenance member. The graphic 338 may be displayed on the display unit 310 in a size according to the distance between the maintenance-requiring mobile object 100A and the maintenance member. For example, when the distance between the maintenance-requiring mobile object 100A and the maintenance member is relatively small, the maintenance work may be indicated by a graphic 338 of a relatively large size. For example, when the distance between the maintenance-requiring mobile object 100A and the maintenance member is medium, the maintenance work may be indicated by a graphic 338 of a medium size. For example, when the distance between the maintenance-requiring mobile object 100A and the maintenance member is relatively large, the maintenance work may be indicated by a graphic 338 of a relatively large size.

[0193] As described above, the terminal device 300 may be provided with the reception unit 315. The reception unit 315 receives an acceptance operation input, which is an input of an operation of acceptance by the maintenance member for the maintenance work displayed on the display unit 310. In other words, the reception unit 315 receives an acceptance operation input, which is an input of an operation of acceptance by the maintenance member for the maintenance work displayed on the display unit 310. The reception unit 315 may receive an acceptance operation input for the maintenance work based on an operation by the maintenance member on a figure 338 displayed on the display unit 310. When the maintenance member taps on the figure 338 displayed on the display unit 310, the maintenance member may accept the maintenance work indicated by the figure 338.

[0194] There may be cases where one maintenance-requiring mobile object 100A requires multiple maintenance works. When one maintenance-requiring mobile object 100A requires multiple maintenance works, the display control unit 330 may display as follows. That is, in such a case, the display control unit 330 may display on the display unit 310 the maintenance works that have been accepted and the maintenance works that have not been accepted among the multiple maintenance works in different manners. For example, the maintenance works selected by the maintenance member may be highlighted, and the maintenance works not selected by the maintenance member may be displayed in a flashing manner. Highlighting of the maintenance works may be performed, for example, by increasing the color density of the figure 338, but is not limited to this.

[0195] For example, if the maintenance member is available for "maintenance" but not available for "movement," the maintenance member can accept the "maintenance" but cannot accept the "movement." When the maintenance member selects, for example, the graphic 338P indicating "maintenance," the graphic 338P may be highlighted and the graphic 338V indicating "movement" may be displayed blinking. The highlighting may be performed, for example, by increasing the color density of the graphic 338P, but is not limited to this.

[0196] Fig. 18 is a diagram showing an example of a display screen. In the example shown in Fig. 18, the graphic 338P showing "maintenance" selected by the maintenance member is highlighted. The graphic 338V showing "movement" not selected by the maintenance member is displayed in a blinking manner.

[0197] When the maintenance member selects the graphic 338P indicating the maintenance work of "maintenance" and the other maintenance member selects the graphic 338V indicating the maintenance work of "movement," the entrustment of these maintenance works may be established. In other words, multiple maintenance members may jointly undertake multiple maintenance works.

[0198] If a predetermined time has elapsed since the maintenance member selected the "maintenance" maintenance task, but the "movement" maintenance task is not selected by another maintenance member, the following will occur: That is, in such a case, the "maintenance" maintenance task selected by the maintenance member may be canceled.

[0199] When displaying information 336 indicating a maintenance task on the display unit 310, the display control unit 330 may selectively display information indicating a maintenance task that the maintenance member can handle on the display unit 310. The available task information indicating the maintenance task that the maintenance member can handle may be stored in advance in, for example, the storage unit 304 provided in the terminal device 300. The maintenance task that the maintenance member can handle may be grasped based on the available task information related to the maintenance member. Therefore, even if the maintenance required information supplied from the management device 400 includes a maintenance task that the maintenance member can handle and a maintenance task that the maintenance member cannot handle, the following occurs. That is, even in such a case, the display control unit 330 may display only the maintenance task that the maintenance member can handle on the display unit 310.

[0200] Fig. 19 is a diagram showing an example of a display screen. In the example shown in Fig. 19, only maintenance work that the maintenance member can handle is displayed. For example, if the maintenance member can only perform the maintenance work of "cleaning", the maintenance works of "inspection", "charging", "maintenance", and "moving" are not displayed on the display screen 332.

[0201] When a single maintenance-requiring mobile object 100A requires a plurality of maintenance works, the display control unit 330 may do the following. That is, in such a case, the display control unit 330 may display the maintenance works required by the single maintenance-requiring mobile object 100A only when the maintenance member can handle all of the maintenance works required by the single maintenance-requiring mobile object 100A. That is, when the maintenance member cannot handle any of the maintenance works required by the single maintenance-requiring mobile object 100A, the display control unit 330 does not display all of the maintenance works required by the single maintenance-requiring mobile object 100A. As described above, the available work information indicating the maintenance works that the maintenance member can handle may be stored in advance in, for example, the storage unit 304 provided in the terminal device 300. Whether the maintenance member can handle all of the maintenance works required by the single maintenance-requiring mobile object 100A may be understood based on the available work information related to the maintenance member. Therefore, the display control unit 330 can display on the display unit 310 the maintenance work required by one maintenance-requiring mobile object 100A when all of the multiple maintenance works required by the maintenance-requiring mobile object 100A can be handled.

[0202] 20 is a diagram showing an example of a display screen. For example, a case will be described in which one maintenance-requiring mobile object 100A requires both "maintenance" maintenance work and "movement" maintenance work. If the maintenance member in question is capable of performing the "maintenance" maintenance work but is incapable of performing the "movement" maintenance work, the following will occur. That is, neither the "maintenance" maintenance work nor the "movement" maintenance work occurring on the maintenance-requiring mobile object 100A in question will be displayed on the display unit 310.

[0203] The display control unit 330 may display on the display unit 310 in different modes the maintenance work that the maintenance member can handle and the maintenance work that the maintenance member cannot handle. As described above, the available work information indicating the maintenance work that the maintenance member can handle may be stored in advance in, for example, the storage unit 304 provided in the terminal device 300. The maintenance work that the maintenance member can handle may be grasped based on the available work information related to the maintenance member. Therefore, the display control unit 330 may display on the display unit 310 in different modes the maintenance work that the maintenance member can handle and the maintenance work that the maintenance member cannot handle. For example, the maintenance work that the maintenance member cannot handle may be displayed in gray.

[0204] 21 is a diagram showing an example of a display screen. If the maintenance member is unable to perform the "movement" maintenance work, the "movement" maintenance work may be displayed, for example, grayed out, as shown in FIG.

[0205] As described above, the terminal device 300 may be provided with the contract information supply unit 320. When a contract operation input is accepted by the accepting unit 315, the contract information supply unit 320 supplies, to the management device 400, contract information indicating that a contract operation input for the maintenance work has been performed by a maintenance member.

[0206] As described above, the management device 400 may be provided with a processing unit 423. The processing unit 423 may establish the entrustment of the maintenance work to the maintenance member based on the entrustment information. When a single maintenance-requiring mobile object 100A requires multiple maintenance works, the processing unit 423 may perform the following process. That is, when all of the multiple maintenance works required for a single maintenance-requiring mobile object 100A have been entrusted to one or more maintenance members, the processing unit 423 may establish the entrustment of these maintenance works to the maintenance members.

[0207] FIG. 22 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0208] In step S121, the selection unit 420 in the management device 400 selects a delivery destination of the required-maintenance information from among a plurality of maintenance members registered in advance. Then, the process proceeds to step S122.

[0209] In step S122, the required-maintenance information distribution unit 414 included in the management device 400 distributes the required-maintenance information to the terminal device 300 possessed by the maintenance member selected by the selection unit 420. After that, the process proceeds to step S123.

[0210] In step S123, the display control unit 330 provided in the terminal device 300 displays information indicating the maintenance work on the basis of the maintenance requirement information on the display unit 310. After that, the process proceeds to step S124.

[0211] In step S124, the reception unit 315 included in the terminal device 300 receives an accepted operation input, which is an input of an accepted operation by a maintenance member for the maintenance work displayed on the display unit 310. After that, the process proceeds to step S125.

[0212] In step S125, the acceptance information supplying unit 320 included in the terminal device 300 supplies acceptance information indicating that an acceptance operation input for the maintenance work has been performed by a maintenance member to the management device 400. After that, the process proceeds to step S126.

[0213] In step S126, the processing unit 423 in the management device 400 establishes the entrustment to the maintenance member based on the entrustment information, thus completing the process shown in FIG.

[0214] Fig. 23 is a flowchart showing an example of the operation of the management system according to this embodiment. Fig. 23 shows an example in which one maintenance-requiring mobile object 100A requires a plurality of maintenance operations.

[0215] In step S131, the display control unit 330 included in the terminal device 300 displays information indicating the maintenance work on the display unit 310. After that, the process proceeds to step S132.

[0216] In step S132, one of the multiple maintenance works required for one of the maintenance-requiring mobile objects 100A is selected by a maintenance member. After that, the process proceeds to step S133.

[0217] In step S133, the display control unit 330 highlights the maintenance work selected by the maintenance member.

[0218] In step S134, the display control unit 330 causes the maintenance work that has not been selected by the maintenance member to be displayed in a blinking manner, thus completing the process shown in FIG.

[0219] FIG. 24 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0220] In step S141, the control unit 314 included in the terminal device 300 extracts maintenance work that the maintenance member can handle from the maintenance requirement information distributed from the management device 400. After that, the process proceeds to step S142.

[0221] In step S142, the display control unit 330 displays information indicating the maintenance work that the maintenance member can handle on the display unit 310. In this manner, the process shown in FIG.

[0222] Fig. 25 is a flowchart showing an example of the operation of the management system according to this embodiment. Fig. 25 shows an example in which a single maintenance-requiring mobile object 100A requires a plurality of maintenance works.

[0223] In step S151, the control unit 314 provided in the terminal device 300 determines whether the maintenance member can handle all of the multiple maintenance tasks required by one maintenance-requiring mobile object 100A. If the maintenance member can handle all of the multiple maintenance tasks required by one maintenance-requiring mobile object 100A (YES in step S151), the process proceeds to step S152. If the maintenance member cannot handle all of the multiple maintenance tasks required by one maintenance-requiring mobile object 100A (NO in step S151), the process proceeds to step S153.

[0224] In step S152, the display control unit 330 included in the terminal device 300 displays all of the maintenance works required for the one maintenance-requiring mobile object 100A. In this way, the process shown in FIG.

[0225] In step S153, the display control unit 330 included in the terminal device 300 does not display all of the maintenance works required for the one maintenance-requiring mobile object 100A. In this way, the process shown in FIG.

[0226] As described above, the terminal device 300 may be provided with the image acquisition unit 322. The image acquisition unit 322 may acquire the image acquired by the imaging unit 306. The image acquired by the image acquisition unit 322 may be provided to the management device 400.

[0227] As described above, the management device 400 may be provided with a moving object determination unit 417. The moving object determination unit 417 may determine whether or not the maintenance-requiring moving object 100A is included in the image. The moving object determination unit 417 may determine whether or not the maintenance-requiring moving object 100A is included in the image based on, for example, information about the current position of the terminal device 300, an image acquired by the image acquisition unit 322 provided in the terminal device 300, and information about the position of the maintenance-requiring moving object 100A.

[0228] The mobile object determination unit 417 can determine whether or not the maintenance member is located near the maintenance-requiring mobile object 100A, based on information about the current location of the terminal device 300 and information about the location of the maintenance-requiring mobile object 100A. The information about the location of the maintenance-requiring mobile object 100A can include, for example, the management number of the port lock mechanism 38 that locks the maintenance-requiring mobile object 100A.

[0229] The moving object determination unit 417 may determine whether or not the maintenance-requiring moving object 100A is included in an image acquired by the image acquisition unit 322 provided in the terminal device 300, based on a management number or the like shown in the image. When the moving object determination unit 417 determines that the maintenance-requiring moving object 100A is included in the image, the control unit 408 provided in the management device 400 provides information regarding the maintenance-requiring moving object 100A to the terminal device 300. More specifically, the control unit 408 may supply information indicating the position of the maintenance-requiring moving object 100A in the image to the terminal device 300.

[0230] The QR code (registered trademark) provided on the information presentation unit 110 provided on the moving body 100 may be read by the terminal device 300 to determine which of the multiple moving bodies 100 included in the image is the maintenance-requiring moving body 100A. That is, the QR code (registered trademark) provided on the moving body 100 is imaged by the imaging unit 306 provided on the terminal device 300. The control unit 314 provided on the terminal device 300 obtains information on the moving body 100 by analyzing the information presented by the QR code (registered trademark). The control unit 314 provides the information on the moving body 100 to the management device 400. The control unit 408 provided on the management device 400 may determine whether the moving body 100 is the maintenance-requiring moving body 100A or not based on the information provided from the terminal device 300 and the information stored in the moving body information storage unit 428.

[0231] As described above, the terminal device 300 may be provided with a display control unit 330. The display control unit 330 may display an image acquired by the imaging unit 306 on the display unit 310. FIG. 26 is a diagram showing an example of a display screen. FIG. 26 shows an example in which a plurality of moving objects 100 are displayed on the display screen 344. When the maintenance-requiring moving object 100A is included in the image, the display control unit 330 may superimpose a figure 342 corresponding to the maintenance-requiring moving object 100A on the maintenance-requiring moving object 100A. In other words, the display control unit 330 superimposes a figure 342 indicating that the moving object 100 corresponds to the maintenance-requiring moving object 100A on the maintenance-requiring moving object 100A. As described above, the management device 400 may supply information indicating the position of the maintenance-requiring moving object 100A in the image to the terminal device 300. Therefore, the control unit 314 provided in the terminal device 300 can grasp the position of the maintenance-requiring mobile object 100A in the image. The display control unit 330 can superimpose a figure 342 indicating that the mobile object 100 corresponds to the maintenance-requiring mobile object 100A on the maintenance-requiring mobile object 100A. The figure 342 corresponding to the maintenance-requiring mobile object 100A can be, for example, an arrow, but is not limited to this. The figure 342 may be, for example, a circle, an ellipse, or the like surrounding the maintenance-requiring mobile object 100A. The figure 342 may also be a figure corresponding to the outer shape of the maintenance-requiring mobile object 100A.

[0232] The management device 400 may provide the terminal device 300 with information indicating a maintenance target part, which is a part of the maintenance-requiring mobile object 100A that is to be subjected to maintenance, for example. FIG. 27 is a diagram showing an example of a display screen. FIG. 27 shows an example in which information indicating the maintenance target part is displayed on a display screen 344. The display control unit 330 provided in the terminal device 300 may superimpose a figure 346 indicating the maintenance target part on the maintenance target part. When the maintenance target part is, for example, a battery 108, the figure 346 may be superimposed on the battery 108, but is not limited thereto. The figure 346 may be superimposed on a battery holder (not shown) to which the battery 108 is attached. In addition, when the maintenance target part is, for example, a light provided in the mobile object 100, the figure 346 may be superimposed on the light, but is not limited thereto. The figure 346 may be superimposed on a light switch that is a switch for turning on the light.

[0233] The management device 400 may, for example, supply information indicating the content of the maintenance work for the maintenance-requiring mobile object 100A to the terminal device 300. The display control unit 330 provided in the terminal device 300 may display the information indicating the content of the maintenance work for the maintenance-requiring mobile object 100A on the display unit 310. For example, if the content of the maintenance work for the maintenance-requiring mobile object 100A is charging the battery 108, the display control unit 330 may display information to the effect that the content of the maintenance work is charging the battery 108 on the display unit 310. As shown in FIG. 27 , the display control unit 330 may superimpose text information 348 indicating the content of the maintenance work on the maintenance target portion.

[0234] As described above, the terminal device 300 may be provided with the voice information providing unit 324. The voice information providing unit 324 may provide voice information indicating the content of the maintenance work that the maintenance member is required to provide. The voice information providing unit 324 may provide the voice information indicating the content of the maintenance work that the maintenance member is required to provide via a speaker (not shown) or the like provided in the terminal device 300.

[0235] As described above, the management device 400 may be provided with a work condition suitability determination unit 424. The work condition suitability determination unit 424 may determine the suitability of the work condition during maintenance work based on an image supplied from the terminal device 300. For example, if the image supplied from the terminal device 300 is a backlit image, the maintenance member performs the maintenance work in a dazzling condition. Maintenance work in a dazzling condition is inappropriate. The control unit 408 provided in the management device 400 may supply information indicating the result of the determination made by the work condition suitability determination unit 424 to the terminal device 300.

[0236] When the work state suitability determination unit 424 determines that the work state is inappropriate, the control unit 408 provided in the management device 400 may supply information for prompting a change in the work state to the terminal device 300. The display control unit 330 provided in the terminal device 300 may display information for prompting a change in the work state on the display unit 310 based on the information supplied from the management device 400. The display control unit 330 may display on the display unit 310 figures, text information, etc. for prompting a change in the work state. For example, when an appropriate work state can be realized by changing the position and posture of the maintenance member, the display control unit 330 may display on the display unit 310 figures, text information, etc. for prompting a change in the position and posture of the maintenance member. When an appropriate work state can be realized by changing the position and posture of the maintenance-requiring mobile object 100A, the display control unit 330 may display on the display unit 310 figures, text information, etc. for prompting a change in the position and posture of the maintenance-requiring mobile object 100A.

[0237] As described above, the terminal device 300 may be provided with the voice information providing unit 324. The voice information providing unit 324 may provide voice information for prompting a change in the work state. For example, if an appropriate work state can be achieved by changing the position and posture of the maintenance member, the voice information providing unit 324 may provide voice information for prompting a change in the position and posture of the maintenance member. If an appropriate work state can be achieved by changing the position and posture of the maintenance-requiring mobile object 100A, the voice information providing unit 324 may provide voice information for prompting a change in the position and posture of the maintenance-requiring mobile object 100A.

[0238] The display control unit 330 may display on the display unit 310 information indicating a storage location of a tool used during maintenance work on the maintenance-requiring mobile object 100A. The display control unit 330 may superimpose a graphic, text information, or the like indicating a storage location of a tool used during maintenance work on the storage location. The audio information providing unit 324 may provide audio information indicating a storage location of a tool used during maintenance work. As described above, the work information storage unit 433 stores information indicating a storage location of a tool used during maintenance work. The control unit 408 provided in the management device 400 may determine whether or not the storage location is included in the image based on, for example, information regarding the current location of the terminal device 300, an image acquired by the image acquisition unit 322 provided in the terminal device 300, and information indicating a storage location of a tool used during maintenance work. When it is determined that the storage location is included in the image, the control unit 408 provides information indicating the storage location to the terminal device 300. The display control unit 330 provided in the terminal device 300 can display, on the display unit 310, information indicating the storage location of tools used during maintenance work, based on the information supplied from the management device 400.

[0239] As described above, the management device 400 may be provided with a position / posture suitability determination unit 425. The position / posture suitability determination unit 425 may determine the suitability of the position / posture, etc., during the maintenance work. The position / posture suitability determination unit 425 may determine the suitability of the position / posture during the maintenance work based on appropriate position / posture information, which is information indicating an appropriate position / posture according to the maintenance work, and an image acquired by the imaging unit 306. Note that the appropriate position / posture information is stored in the work information storage unit 433, as described above.

[0240] When the position and posture suitability determination unit 425 determines that the position and posture are inappropriate, the control unit 408 included in the management device 400 may supply information for prompting the change of the position and posture to the terminal device 300. The display control unit 330 included in the terminal device 300 may display information for prompting the change of the position and posture on the display unit 310 based on the information supplied from the management device 400. The display control unit 330 may display on the display unit 310 a figure, text information, etc. for prompting the change of the position and posture. For example, when the position and posture of the maintenance member is inappropriate, the display control unit 330 may display on the display unit 310 a figure, text information, etc. for prompting the change of the position and posture of the maintenance member. When the position and posture of the maintenance-requiring mobile body 100A is inappropriate, the display control unit 330 may display on the display unit 310 a figure, text information, etc. for prompting the change of the position and posture of the maintenance-requiring mobile body 100A. When the position and posture of the part is inappropriate, the display control unit 330 may display on the display unit 310 a figure, text information, etc. for prompting the change of the position and posture of the part. The audio information providing unit 324 can provide audio information to prompt these changes in position and attitude.

[0241] FIG. 28 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0242] In step S161, an image captured by the imaging unit 306 included in the terminal device 300 is acquired by the image acquisition unit 322 included in the terminal device 300. After that, the process proceeds to step S162.

[0243] In step S162, the control unit 314 included in the terminal device 300 provides the image acquired by the image acquisition unit 322 to the management device 400. After that, the process proceeds to step S163.

[0244] In step S163, the moving object determination unit 417 provided in the management device 400 determines whether or not the maintenance-requiring moving object 100A is included in the image. If the maintenance-requiring moving object 100A is included in the image (YES in step S163), the process proceeds to step S164. If the maintenance-requiring moving object 100A is not included in the image (NO in step S163), the process shown in FIG. 28 is completed.

[0245] In step S164, the control unit 408 included in the management device 400 supplies information indicating the position of the maintenance-requiring mobile object 100A in the image to the terminal device 300. After that, the process proceeds to step S165.

[0246] In step S165, the display control unit 330 included in the terminal device 300 displays the image on the display unit 310, and also displays a figure corresponding to the maintenance-requiring mobile object 100A superimposed on the maintenance-requiring mobile object 100A. In this way, the process shown in FIG. 28 is completed.

[0247] FIG. 29 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0248] In step S171, the control unit 408 included in the management device 400 provides information indicating the maintenance target portion of the maintenance-requiring mobile object 100A to the terminal device 300. After that, the process proceeds to step S172.

[0249] In step S172, the display control unit 330 provided in the terminal device 300 displays the maintenance-requiring moving body 100A including the maintenance target part on the display unit 310, and also displays a figure indicating that the maintenance target part is the maintenance target part in a superimposed manner on the maintenance target part. In this way, the process shown in FIG. 29 is completed.

[0250] FIG. 30 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0251] In step S181, the control unit 408 included in the management device 400 supplies information indicating the contents of the maintenance work for the maintenance-requiring mobile object 100A to the terminal device 300. After that, the process proceeds to step S182.

[0252] In step S182, the display control unit 330 provided in the terminal device 300 displays the maintenance-requiring mobile object 100A including the maintenance target portion on the display unit 310, and also displays information indicating the content of the maintenance work for the maintenance-requiring mobile object 100A superimposed on the maintenance target portion. In this manner, the process shown in FIG. 30 is completed.

[0253] FIG. 31 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0254] In step S191, work state suitability determination unit 424 provided in management device 400 determines whether the work state during maintenance work is appropriate. If work state suitability determination unit 424 determines that the work state is inappropriate (YES in step S191), the process transitions to step S192. If work state suitability determination unit 424 determines that the work state is appropriate (NO in step S191), the process shown in FIG. 31 is completed.

[0255] In step S192, the control unit 408 included in the management device 400 supplies information for prompting a change in the work state to the terminal device 300. After that, the process proceeds to step S193.

[0256] In step S193, the display control unit 330 included in the terminal device 300 displays information for prompting the user to change the working state on the display unit 310. In this way, the process shown in FIG.

[0257] FIG. 32 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0258] In step S201, the control unit 408 included in the management device 400 provides information indicating a storage location of tools used in performing maintenance work on the maintenance-requiring mobile object 100A to the terminal device 300. After that, the process proceeds to step S202.

[0259] In step S202, the display control unit 330 included in the terminal device 300 superimposes information indicating a storage location of tools used in performing maintenance work on the maintenance-requiring mobile object 100A on the display unit 310. In this manner, the process shown in FIG. 32 is completed.

[0260] FIG. 33 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0261] In step S211, the position and orientation suitability determination unit 425 included in the management device 400 determines whether the position and orientation during the maintenance work are appropriate. If the position and orientation suitability determination unit 425 determines that the position and orientation are inappropriate (YES in step S211), the process proceeds to step S212. If the position and orientation suitability determination unit 425 determines that the position and orientation are appropriate (NO in step S211), the process illustrated in FIG. 33 is completed.

[0262] In step S212, the control unit 408 included in the management device 400 supplies information for prompting the terminal device 300 to change the position and orientation. After that, the process proceeds to step S213.

[0263] In step S213, the display control unit 330 included in the terminal device 300 displays information for prompting the user to change the position and orientation on the display unit 310. In this way, the process shown in FIG.

[0264] FIG. 34 is a diagram showing an example of the layout of service bases.

[0265] As described above, the management device 400 may include a setting unit 440. The setting unit 440 may set a management area 350. The management area 350 is an area where management is performed to provide maintenance for the mobile body 100. The setting unit 440 may set a plurality of management areas 350, but here, one of the plurality of management areas 350 will be described as an example. The setting unit 440 may set the management area 350 based on map information. The map information may be stored in advance in the map information storage unit 438. A part of an area (not shown) indicated by the map information may be set as the management area 350.

[0266] As described above, the management device 400 may include the determination unit 442. The determination unit 442 may determine the positions of the service bases 352. The service bases 352 are bases that provide maintenance work for the mobile body 100. The determination unit 442 may determine the positions of the service bases 352 so that the service bases 352 are arranged approximately evenly within the management area 350. That is, the determination unit 442 may determine the positions of the service bases 352 so that the distances between the service bases 352 are approximately equal to each other. In other words, the determination unit 442 may determine the positions of the service bases 352 so that the maximum value of the access time to the nearest service base 352 is equal to or less than a predetermined maximum access time. For example, if the predetermined maximum access time is, for example, 10 minutes, the determination unit 442 determines the positions of the service bases 352 so that the access time of the user to the nearest service base 352 is equal to or less than 10 minutes regardless of where the user is located within the management area 350. The access time may be calculated based on map information, but is not limited to this. The information on the access time may be linked to the map information.

[0267] The determination unit 442 may determine the number of service bases 352 in the management area 350 based on the maintenance demand in the management area 350. Information on the maintenance demand may be stored in advance in the storage unit 404. Information on the maintenance demand may be linked to map information in advance. When the maintenance demand in the management area 350 is relatively large, the determination unit 442 may set the number of service bases 352 in the management area 350 to be relatively small. When the maintenance demand in the management area 350 is medium, the determination unit 442 may set the number of service bases 352 in the management area 350 to be medium. When the maintenance demand in the management area 350 is relatively small, the determination unit 442 may set the number of service bases 352 in the management area 350 to be relatively small.

[0268] FIG. 35 is a diagram showing an example of the layout of service bases.

[0269] The determination unit 442 may determine the location of each service base 352 based on the services that the service base 352 can handle. For example, the determination unit 442 may appropriately arrange the advanced service base 352A and the non-advanced service base 352B. The advanced service base 352A is a service base that can handle various services. The non-advanced service base 352B is a service base that can handle only some services. As described above, the maintenance member information storage unit 432 provided in the management device 400 stores maintenance member information. The maintenance member information may include available work information, which is information on maintenance work that the maintenance members can handle. The available work of the service base 352 may be grasped based on the maintenance member information on the maintenance members belonging to the service base 352.

[0270] The determination unit 442 may determine the position of the service base 352 so that the non-high-altitude service bases 352B are not adjacent to each other. That is, the determination unit 442 may place the advanced service base 352A between one non-high-altitude service base 352B and another non-high-altitude service base 352B. Since the non-high-altitude service bases 352B may be prevented from being adjacent to each other, this may contribute to shortening the access time to the advanced service base 352A.

[0271] FIG. 36 is a diagram showing an example of the layout of service bases.

[0272] The determination unit 442 may determine the location of each service base based on the operation time of the service base. For example, the determination unit 442 may appropriately locate the long-term service base 352C and the short-term service base 352D. The long-term service base 352C is a service base with a relatively long operation time. The short-term service base 352D is a service base with a relatively short operation time. As described above, the maintenance member information storage unit 432 provided in the management device 400 stores the maintenance member information. The maintenance member information may include information regarding the operation time of the maintenance member. The operation time of the service base 352 may be ascertained based on the maintenance member information regarding the maintenance members belonging to the service base 352.

[0273] The determination unit 442 may determine the position of the service base 352 so that the short-term service bases 352D are not adjacent to each other. That is, the determination unit 442 may place the long-term service base 352C between one short-term service base 352D and another short-term service base 352D. This contributes to improving convenience because it is possible to prevent the short-term service bases 352D from being adjacent to each other.

[0274] FIG. 37 is a diagram showing an example of the layout of service bases.

[0275] The determination unit 442 may determine the position of the service base 352 so that the service base 352 is at least located in the low-altitude location 350L, which is a location in the management area 350 where the altitude is relatively low. The map information may include information on the altitude of each location. The determination unit 442 may grasp the low-altitude location 350L in the management area 350 based on the map information. The determination unit 442 places the service base 352 at least in the low-altitude location 350L. People tend to gather in locations with relatively low altitudes. For this reason, the demand for maintenance is relatively high in locations with relatively low altitudes. In addition, it is not easy for a user to move a mobile object 100 with a malfunction from a location with a relatively low altitude to a location with a relatively high altitude on foot. On the other hand, it is relatively easy to move a mobile object 100 with a malfunction from a location with a relatively high altitude to a location with a relatively low altitude. For this reason, at least the service base 352 may be located at a low elevation location 350L within the managed area 350.

[0276] As described above, the management device 400 may include a correction unit 444. There may be a bias in the operation of the service bases 352. That is, there may be a bias in the number of visitors at each service base 352. In the service bases 352 with a relatively large number of visitors, the time until the maintenance is completed tends to be relatively long. On the other hand, in the service bases 352 with a relatively small number of visitors, the time until the maintenance is completed tends to be relatively short. If the bias in the operation, that is, the bias in the number of visitors, is corrected, the time until the maintenance is completed can be equalized as a whole. Therefore, in this embodiment, the correction unit 444 delivers information for sending customers to the mobile terminal 200 when a bias occurs in the operation of the service bases 352. The display control unit 226 included in the mobile terminal 200 may display the information for sending customers on the display unit 210 included in the mobile terminal 200.

[0277] The information for sending customers may be, for example, information for encouraging the user to use service bases 352 with a relatively small number of visitors. The correction unit 444 may extract service bases 352 with a relatively small number of visitors from among a plurality of service bases 352 located within a predetermined distance from the location of the mobile terminal 200 carried by the user. The correction unit 444 may deliver information indicating the service bases 352 thus extracted to the mobile terminal 200.

[0278] The information for directing customers may be information indicating the number of visitors at each service base 352. The correction unit 444 may distribute the information indicating the number of visitors at each service base 352 to the mobile terminal 200. The display control unit 226 included in the mobile terminal 200 may display the information indicating the number of visitors at each service base 352 on the display unit 210 included in the mobile terminal 200. The user may know which service bases 352 have a relatively small number of visitors based on the information. The use of service bases 352 with a relatively small number of visitors may be encouraged by the information.

[0279] FIG. 38 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0280] In step S221, the setting unit 440 included in the management device 400 sets the management area 350. After that, the process proceeds to step S222.

[0281] In step S222, the determination unit 442 included in the management device 400 determines the positions of the service bases 352, which are bases that provide maintenance work for the mobile bodies 100, so that the service bases 352 are approximately evenly spaced within the management area 350. In this manner, the process shown in FIG. 38 is completed.

[0282] FIG. 39 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0283] In step S231, the setting unit 440 included in the management device 400 sets the management area 350. After that, the process proceeds to step S232.

[0284] In step S232, the determination unit 442 included in the management device 400 determines the number of service bases 352 based on the maintenance demand. After that, the process proceeds to step S233.

[0285] In step S233, the determination unit 442 included in the management device 400 determines the positions of the service bases 352, which are bases that provide maintenance work for the mobile bodies 100, so that the service bases 352 are approximately evenly spaced within the management area 350. In this manner, the process shown in FIG. 39 is completed.

[0286] FIG. 40 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0287] In step S241, the setting unit 440 included in the management device 400 sets the management area 350. After that, the process proceeds to step S242.

[0288] In step S242, the determining unit 442 included in the management device 400 determines, based on the map information, the low altitude location 350L in the management area 350. After that, the process proceeds to step S243.

[0289] In step S243, the determination unit 442 determines the position of the service base 352 so that the service base 352 is located at least in the low altitude location 350L. In this manner, the process shown in FIG.

[0290] FIG. 41 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0291] In step S251, correction unit 444 included in management device 400 determines whether or not a bias equal to or greater than a predetermined bias threshold occurs between service bases 352. If a bias equal to or greater than the predetermined bias threshold occurs between service bases 352 (YES in step S251), the process proceeds to step S252. If a bias equal to or greater than the predetermined bias threshold does not occur between service bases 352 (NO in step S251), the process shown in FIG. 41 is completed.

[0292] In step S252, the correction unit 444 delivers information for sending customers to the mobile terminal 200. In this way, the process shown in FIG.

[0293] The mobile terminal 200 and the terminal device 300 are capable of non-base station mediated wireless communication, which is wireless communication not involving the base station 23 (see FIG. 1).

[0294] As described above, the mobile terminal 200 may be provided with the reception unit 216. The reception unit 216 may receive input of maintenance-required mobile object information, which is information related to the maintenance-required mobile object 100A. The owner of the mobile terminal 200 may input the maintenance-required mobile object information.

[0295] As described above, the mobile terminal 200 may be provided with the maintenance-required information providing unit 222. The maintenance-required information providing unit 222 may perform the following processing based on the maintenance-required mobile object information accepted by the accepting unit 216. That is, the maintenance-required information providing unit 222 may provide the terminal device 300 with maintenance-required information for outsourcing maintenance work on the maintenance-required mobile object 100A by wireless communication not mediated by a base station.

[0296] As described above, the terminal device 300 may be provided with the display control unit 330. The display control unit 330 may display, on the display unit 310 provided in the terminal device 300, display information corresponding to the maintenance requirement information.

[0297] The reception unit 216 included in the mobile terminal 200 can further receive input of defect content information indicating the content of the defect occurring in the maintenance-requiring mobile body 100A. The maintenance-required information providing unit 222 included in the mobile terminal 200 can provide the defect content information to the terminal device 300 by non-base station mediated wireless communication.

[0298] The display control unit 330 provided in the terminal device 300 can display information corresponding to the maintenance required information on the display unit 310 provided in the terminal device 300 based on the defect content information and the available work information indicating the maintenance work that the maintenance members can perform.

[0299] As described above, the mobile terminal 200 may be provided with the determination unit 227. The determination unit 227 may determine whether or not the owner of the mobile terminal 200 is capable of performing maintenance work on the maintenance-requiring mobile body 100A, based on information indicating the maintenance work that the owner is capable of performing and on the defect content information.

[0300] When the determination unit 227 determines that the owner can perform maintenance work on the maintenance-requiring mobile object 100A, the display control unit 226 provided in the mobile terminal 200 can perform the following process. In such a case, the display control unit 226 can display, on the display unit 210 provided in the mobile terminal 200, maintenance-required information for entrusting the maintenance work to the owner of the mobile terminal 200.

[0301] The maintenance-necessity information providing unit 222 included in the mobile terminal 200 can provide the terminal device 300 with maintenance-necessity information when the owner of the mobile terminal 200 refuses to accept the maintenance work.

[0302] As described above, the management device 400 may include an incentive granting unit 445. When the owner of the mobile terminal 200 performs maintenance on the maintenance-requiring mobile object 100A, the incentive granting unit 445 may grant an incentive to the owner who performed the maintenance work. An example of the incentive may be points, but is not limited to this. Such points may be used to cover the cost when the owner rents the mobile object 100, but is not limited to this.

[0303] As described above, the terminal device 300 may be provided with the input receiving unit 317. The input receiving unit 317 may receive input of maintenance-required mobile object information, which is information related to the maintenance-required mobile object 100A.

[0304] As described above, the terminal device 300 may be provided with the providing unit 326. Based on the maintenance-required mobile object information accepted by the input accepting unit 317, the providing unit 326 may provide the maintenance-required information to another terminal device (not shown) through non-base station mediated wireless communication.

[0305] The input receiving unit 317 provided in the terminal device 300 can receive input of defect content information that indicates the content of a defect occurring in the maintenance-requiring mobile object 100A.

[0306] As described above, the terminal device 300 may be provided with the feasibility determination unit 331. The feasibility determination unit 331 may determine whether or not the owner of the terminal device 300 can perform maintenance work on the maintenance-requiring mobile body 100A, based on information indicating the maintenance work that the owner can perform and on the defect content information.

[0307] The display control unit 330 provided in the terminal device 300 may perform the following process when the feasibility determination unit 331 determines that the holder of the terminal device 300 is capable of performing maintenance work on the maintenance-requiring mobile body 100A. That is, in this case, the display control unit 330 provided in the terminal device 300 may display, on the display unit 310 provided in the terminal device 300, maintenance request information for requesting the holder of the terminal device 300 to perform maintenance work.

[0308] The incentive granting unit 445 provided in the management device 400 may grant an incentive for providing information on the maintenance-requiring mobile body 100A. When the provision of information on the maintenance-requiring mobile body 100A is performed using a mobile terminal 200, an incentive may be granted to the owner of the mobile terminal 200. When the provision of information on the maintenance-requiring mobile body 100A is performed using a terminal device 300, an incentive may be granted to the owner of the terminal device 300. An example of the incentive may be points, but is not limited to this.

[0309] As described above, the management device 400 may be provided with an information provider evaluation unit 456. The information provider evaluation unit 456 may generate information provider evaluation information, which is information indicating an evaluation of an information provider who has provided information on the maintenance-requiring mobile body 100A. For example, if the accuracy of the information provided by the information provider is relatively low, the information provider evaluation unit 456 may set the evaluation of the information provider to be relatively low. If the accuracy of the information provided by the information provider is relatively high, the information provider evaluation unit 456 may set the evaluation of the information provider to be relatively high. The incentive granting unit 445 may set the size of the incentive according to the level of the evaluation of the information provider in the information provider evaluation information.

[0310] FIG. 42 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0311] In step S261, the reception unit 216 included in the mobile terminal 200 may receive input of maintenance-required mobile object information, which is information about the maintenance-required mobile object 100A. As described above, the maintenance-required mobile object information may be input by the holder of the mobile terminal 200. After this, the process proceeds to step S262.

[0312] In step S262, the maintenance-needed information providing unit 222 included in the mobile terminal 200 provides maintenance-needed information for outsourcing maintenance work on the maintenance-needed mobile object 100A to the terminal device 300 by non-base-station mediated wireless communication. Then, the process proceeds to step S263.

[0313] In step S263, the display control unit 330 included in the terminal device 300 displays display information corresponding to the maintenance requirement information on the display unit 310 included in the terminal device 300. In this way, the process shown in Fig. 42 is completed.

[0314] FIG. 43 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0315] In step S271, the reception unit 216 included in the mobile terminal 200 receives input of maintenance-required mobile object information, which is information related to the maintenance-required mobile object 100A. After that, the process proceeds to step S272.

[0316] In step S272, the receiving unit 216 further receives input of defect content information indicating the content of the defect occurring in the maintenance-requiring mobile object 100A. After that, the process proceeds to step S273.

[0317] In step S273, the maintenance-needed information providing unit 222 included in the mobile terminal 200 provides the maintenance-needed information for outsourcing the maintenance work for the maintenance-needed mobile body 100A and the defect content information to the terminal device 300 by non-base station mediated wireless communication. Then, the process proceeds to step S274.

[0318] In step S274, the display control unit 330 provided in the terminal device 300 displays display information corresponding to the maintenance required information on the display unit 310 provided in the terminal device 300, based on the defect content information and the available work information indicating the maintenance work that the maintenance member can perform.

[0319] FIG. 44 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0320] In step S281, the reception unit 216 included in the mobile terminal 200 receives input of maintenance-required mobile object information, which is information related to the maintenance-required mobile object 100A. After that, the process proceeds to step S282.

[0321] In step S282, the reception unit 216 further receives an input of defect content information indicating the content of the defect occurring in the maintenance-requiring mobile object 100A. After that, the process proceeds to step S283.

[0322] In step S283, determination unit 227 provided in mobile terminal 200 determines whether or not the holder of mobile terminal 200 can perform maintenance work on maintenance-requiring mobile object 100A. Determination unit 227 can determine whether or not the holder of mobile terminal 200 can perform the maintenance work based on information indicating the maintenance work that the holder can handle and defect content information. If the holder of mobile terminal 200 can perform maintenance work on maintenance-requiring mobile object 100A (YES in step S283), the process transitions to step S284. If the holder of mobile terminal 200 cannot perform maintenance work on maintenance-requiring mobile object 100A (NO in step S283), the process transitions to step S285.

[0323] In step S284, the display control unit 226 included in the mobile terminal 200 displays, on the display unit 210 included in the mobile terminal 200, maintenance required information for entrusting the owner of the mobile terminal 200 with maintenance work on the maintenance required mobile body 100A.

[0324] In step S285, control unit 214 included in mobile terminal 200 determines whether or not the owner of mobile terminal 200 has refused to accept the maintenance work. The owner of mobile terminal 200 can refuse to accept the maintenance work by operating an operation screen displayed on display unit 210. If the owner of mobile terminal 200 has not refused to accept the maintenance work (NO in step S285), the process shown in Fig. 44 is completed. If the owner of mobile terminal 200 has refused to accept the maintenance work (YES in step S285), the process proceeds to step S286.

[0325] In step S286, the maintenance-needed information providing unit 222 included in the mobile terminal 200 provides the maintenance-needed information for outsourcing the maintenance work on the maintenance-needed mobile body 100A and the defect content information to the terminal device 300 by non-base station mediated wireless communication. Then, the process proceeds to step S287.

[0326] In step S287, the display control unit 330 provided in the terminal device 300 displays display information corresponding to the maintenance required information on the display unit 310 provided in the terminal device 300, based on the defect content information and the available work information indicating the maintenance work that the maintenance members can perform. In this manner, the process shown in FIG. 44 is completed.

[0327] FIG. 45 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0328] In step S291, the input receiving unit 317 included in the terminal device 300 receives an input of maintenance-requiring mobile object information, which is information related to the maintenance-requiring mobile object 100A. After that, the process proceeds to step S292.

[0329] In step S292, the input receiving unit 317 further receives an input of defect content information indicating the content of the defect occurring in the maintenance-requiring mobile object 100A. After that, the process proceeds to step S293.

[0330] In step S293, the possibility determination unit 331 provided in the terminal device 300 determines whether the holder of the terminal device 300 can perform the maintenance work on the maintenance-requiring mobile object 100A. The possibility determination unit 331 can determine whether the holder of the terminal device 300 can perform the maintenance work based on information indicating the maintenance work that the holder can handle and the defect content information. If the holder of the terminal device 300 can perform the maintenance work on the maintenance-requiring mobile object 100A (YES in step S293), the process proceeds to step S294. If the holder of the terminal device 300 cannot perform the maintenance work on the maintenance-requiring mobile object 100A (NO in step S293), the process proceeds to step S295.

[0331] In step S294, the display control unit 330 provided in the terminal device 300 displays, on the display unit 310 provided in the terminal device 300, maintenance request information for requesting the owner of the terminal device 300 to perform maintenance work on the maintenance-requiring mobile body 100A.

[0332] In step S295, the control unit 314 included in the terminal device 300 determines whether or not the request for maintenance work has been rejected by the holder of the terminal device 300. The request for maintenance work can be rejected by the holder of the terminal device 300 operating the operation screen displayed on the display unit 310. If the request for maintenance work has not been rejected by the holder of the terminal device 300 (NO in step S295), the process shown in FIG. 45 is completed. If the request for maintenance work has been rejected by the holder of the terminal device 300 (YES in step S295), the process proceeds to step S296.

[0333] In step S296, the providing unit 326 included in the terminal device 300 provides the maintenance requirement information for outsourcing the maintenance work for the maintenance-requiring mobile body 100A and the defect content information to the other terminal device 300 by non-base station mediated wireless communication. After that, the process proceeds to step S297.

[0334] In step S297, the display control unit 330 provided in the other terminal device 300 displays display information corresponding to the maintenance required information on the other display unit 310 provided in the other terminal device 300, further based on the defect content information and the available work information indicating the maintenance work that the maintenance member can perform. In this way, the process shown in FIG. 45 is completed.

[0335] As described above, the terminal device 300 may include a receiving unit 315. The receiving unit 315 may receive input of a maintenance record (work record) that is a record of maintenance work performed by a maintenance member who possesses the terminal device 300. The maintenance record may include information about a person who performed maintenance work on the maintenance-requiring mobile object 100A. The maintenance record may include information indicating the date and time of the maintenance work performed on the maintenance-requiring mobile object 100A. The maintenance record may also include information indicating the content of the maintenance work performed on the maintenance-requiring mobile object 100A. The maintenance record may also include information about parts (used parts) attached to the maintenance-requiring mobile object 100A in the maintenance work performed on the maintenance-requiring mobile object 100A. The maintenance record may also include information about the time required for the maintenance work on the maintenance-requiring mobile object 100A. The maintenance record may also include matters to be handed over regarding the maintenance. Note that the maintenance record is not limited to these.

[0336] As described above, the terminal device 300 may be provided with the maintenance record providing unit 328. The maintenance record providing unit 328 may provide the management device 400 with the maintenance record accepted by the accepting unit 315.

[0337] As described above, the management device 400 may be provided with the acquisition unit 446. The acquisition unit 446 may acquire the maintenance record provided from the terminal device 300. The acquisition unit 446 may store the acquired maintenance record in the maintenance history storage unit 434.

[0338] As described above, the management device 400 may be provided with the work evaluation unit 448. The work evaluation unit 448 may generate work evaluation information, which is information indicating an evaluation of the maintenance work, based on a maintenance record, which is a record related to the maintenance work, and the result of the maintenance work.

[0339] The result of the maintenance work can be understood, for example, based on the period until a single moving body 100 again requires maintenance work with the same content as the maintenance work performed on that single moving body 100. The period until a single moving body 100 again requires maintenance work with the same content as the maintenance work performed on that single moving body 100 can be understood, for example, based on the maintenance history of that single moving body 100.

[0340] Furthermore, the result of the maintenance work can be understood, for example, based on the travel distance of the one mobile body 100 until the one mobile body 100 again requires the same maintenance work as the maintenance work performed on the one mobile body 100. The travel distance of the one mobile body 100 until the one mobile body 100 again requires the same maintenance work as the maintenance work performed on the one mobile body 100 can be understood, for example, based on the usage history of the one mobile body 100.

[0341] As described above, the work evaluation unit 448 may generate work evaluation information indicating an evaluation of the maintenance work based on the maintenance record and the result of the maintenance work. As described above, the maintenance record may include information regarding the parts (used parts) attached to the maintenance-requiring mobile body 100A during the maintenance work on the maintenance-requiring mobile body 100A. The maintenance record may also include information regarding the time required for the maintenance work on the maintenance-requiring mobile body 100A. That is, the maintenance record may include information indicating the cost of the maintenance work. Therefore, the work evaluation unit 448 may generate work evaluation information for the maintenance work based on the information indicating the cost of the maintenance work and the result of the maintenance work.

[0342] The work evaluation unit 448 can store the work evaluation information generated by the work evaluation unit 448 in the maintenance member information storage unit 432 or the like.

[0343] As described above, the management device 400 may be provided with a work standard generating unit 450. The work standard generating unit 450 may adopt, as a work standard, a maintenance work whose evaluation indicated by the work evaluation information is equal to or higher than the evaluation standard. For example, a maintenance work that can achieve relatively high durability despite being relatively low in cost has a relatively high work evaluation. On the other hand, a maintenance work that can achieve relatively low durability despite being relatively high in cost has a relatively low work evaluation. A maintenance work that can achieve relatively high durability despite being relatively low in cost may be adopted as a work standard. A maintenance work that can achieve relatively low durability despite being relatively high in cost is not adopted as a work standard.

[0344] The work standard generating unit 450 may generate work standards according to the region. For example, for a mobile body 100 used in an area prone to salt damage, the work standard may be to select parts that have been sufficiently treated for rust prevention. Whether or not the mobile body 100 has been used in an area prone to salt damage may be understood, for example, based on the usage history of the mobile body 100. For example, for a mobile body 100 used in an area with many slopes, the work standard may be to select brake pads with sufficiently high durability. Whether or not the mobile body 100 has been used in an area with many slopes may be understood, for example, based on the usage history of the mobile body 100.

[0345] As described above, the management device 400 may include a member evaluation unit 422. The member evaluation unit 422 may generate member evaluation information indicating an evaluation of a maintenance member based on the above-mentioned work evaluation information. As described above, the work evaluation information is information indicating an evaluation of a maintenance work. For example, the member evaluation unit 422 may determine the level of the member evaluation according to the level of the evaluation in the work evaluation information, but is not limited to this.

[0346] As described above, the management device 400 may include a reward determination unit 451. The reward determination unit 451 may determine a reward for a maintenance member based on the member evaluation information generated by the member evaluation unit 422. The reward determination unit 451 may determine the level of reward according to, for example, the level of evaluation in the member evaluation information, but is not limited to this.

[0347] As described above, the management device 400 may be provided with a work standard information providing unit 452. The work standard information providing unit 452 may provide information related to the work standard. More specifically, the work standard information providing unit 452 may provide the information related to the work standard to a person who is not a maintenance member, for example, for a fee.

[0348] As described above, the management device 400 may be provided with a fee determination unit 454. The fee determination unit 454 may determine the fee for the information provided by the work standard information providing unit 452 in accordance with the amount of data of the information provided by the work standard information providing unit 452. When the amount of data of the information is relatively large, the fee for the provision of the information may be set relatively high. In addition, the fee determination unit 454 may determine the fee for the information provided by the work standard information providing unit 452 in accordance with the amount of data required to generate the information provided by the work standard information providing unit 452. When the amount of data required to generate the information is relatively large, the fee for the provision of the information may be set relatively high.

[0349] FIG. 46 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0350] In step S301, the reception unit 315 provided in the terminal device 300 receives an input of a maintenance record that is a record of maintenance work performed by a maintenance member. Then, the process proceeds to step S302.

[0351] In step S302, the maintenance record providing unit 328 included in the terminal device 300 provides the maintenance record accepted by the accepting unit 315 to the management device 400. After that, the process proceeds to step S303.

[0352] In step S303, the work evaluation unit 448 included in the management device 400 performs work evaluation, which is an evaluation of the maintenance work, based on the maintenance record and the result of the maintenance work. In this way, the process shown in Fig. 46 is completed.

[0353] In this manner, according to the present embodiment, work evaluation information, which is information indicating an evaluation of a maintenance work, can be generated based on the maintenance record and the result of the maintenance work. The work evaluation information can be used to set work standards. Setting work standards can contribute to good management of the moving body 100.

[0354] As described above, the mobile terminal 200 may include the control unit 214. The control unit 214 may acquire identification information of the mobile object 100 to which defect content information, which is information indicating the content of a defect occurring in the mobile object 100, is provided. The acquisition of the identification information of the mobile object 100 may be performed by the mobile terminal 200 reading the identification information presented by the information presenting unit 110 provided in the mobile object 100, but is not limited to this. For example, the user may operate an input screen displayed on the mobile terminal 200 to input the identification information of the mobile object 100. The control unit 214 may provide the identification information acquired in this manner to the management device 400.

[0355] As described above, management device 400 may include mobile object information storage unit 428. As described above, mobile object information, which is information related to each mobile object 100, may be stored in mobile object information storage unit 428. As described above, mobile object information may include defect content information indicating the content of a defect occurring in the mobile object 100. Control unit 408 included in management device 400 may acquire defect content information related to mobile object 100 corresponding to identification information provided from mobile terminal 200 from mobile object information storage unit 428. Control unit 408 may supply the defect content information to mobile terminal 200.

[0356] As described above, the mobile terminal 200 may include the information providing unit 228. The information providing unit 228 may provide the user with defect content information corresponding to the mobile object 100. The information providing unit 228 may display the defect content information on the display unit 210 included in the mobile terminal 200, but is not limited to this. The information providing unit 228 may provide the user with the defect information by voice.

[0357] FIG. 47 is a diagram showing an example of a display screen. FIG. 47 shows an example of a state in which the defect content information is displayed on the display screen 230. The display control unit 226 may display the display screen 230 on the display unit 210. The display control unit 226 may display the image acquired by the image acquisition unit 224 on the display screen 230. When the moving object 100 to which the defect content information is provided is included in the image, the display control unit 226 may superimpose a figure (symbol, mark) 232 corresponding to the defect content information corresponding to the moving object 100 on the moving object 100. The figure 232 may be, for example, a circle, an ellipse, or the like surrounding a part in which a defect has occurred, but is not limited thereto. The figure 232 may be a figure corresponding to the outer shape of the part in which a defect has occurred. The display control unit 226 may display the figure 232 and also display text information 233 indicating the content of the defect on the display screen 230.

[0358] As described above, the mobile terminal 200 may include the reception unit 216. The reception unit 216 may receive input of defect content information, which is information related to the content of a defect occurring in the mobile body 100. The input of the defect content information may be performed by a user who owns the mobile terminal 200. The input of the defect content information may be performed, for example, by a user who uses the mobile body 100, but is not limited thereto. For example, the defect content may be that the saddle is dirty. For example, the defect content may be that it is difficult to adjust the height of the saddle. For example, the defect content may be that the saddle is broken. For example, the defect content may be that the tire air pressure is low. For example, the defect content may be that the tire is punctured. For example, the defect content may be that an abnormal noise is generated from the brakes. For example, the defect content may be that the brakes are not effective. For example, the defect content may be that the brakes are not effective. Note that the defect content is not limited to these.

[0359] As described above, the storage unit 404 included in the management device 400 may include a mobile object information storage unit 428. The mobile object information storage unit 428 may store mobile object information. As described above, the mobile object information may include defect content information. The defect content information accepted by the reception unit 216 included in the mobile terminal 200 may be provided from the mobile terminal 200 to the management device 400. The control unit 408 included in the management device 400 may update the defect content information stored in the storage unit 404 based on the defect content information accepted by the reception unit 216 included in the mobile terminal 200. More specifically, the control unit 408 may update the defect content information stored in the mobile object information storage unit 428 based on the defect content information accepted by the reception unit 216. The management device 400 may include a reservation acceptance unit 410 as described above. The reservation acceptance unit 410 may restrict the use reservation of the mobile object 100 based on the defect content information.

[0360] FIG. 48 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0361] In step S311, the control unit 214 included in the mobile terminal 200 acquires identification information of the moving object 100 to which defect content information is to be provided. After that, the process proceeds to step S312.

[0362] In step S312, the control unit 214 supplies the identification information of the moving object 100 for which the defect content information is to be provided to the management device 400. After that, the process proceeds to step S313.

[0363] In step S313, the control unit 408 included in the management device 400 reads out the defect content information corresponding to the identification information from the mobile unit information storage unit 428. After that, the process proceeds to step S314.

[0364] In step S314, the control unit 408 supplies the defect content information to the mobile terminal 200. After that, the process proceeds to step S315.

[0365] In step S315, the information providing section 228 included in the mobile terminal 200 provides the defect content information to the user who owns the mobile terminal 200. In this way, the process shown in Fig. 48 is completed.

[0366] In this way, according to the present embodiment, since defect content information regarding the moving object 100 can be provided, the user can determine whether or not to use the moving object 100 before starting to use the moving object 100. According to the present embodiment, it is possible to contribute to the convenience of the user.

[0367] [Modified embodiment] The present invention is not limited to the above-described embodiment, and various configurations can be adopted without departing from the gist of the present invention.

[0368] For example, in the above embodiment, the determination unit 416 is provided in the management device 400. However, the present invention is not limited to this. For example, the determination unit 416 may be provided in the mobile terminal 200.

[0369] In the above embodiment, the position and orientation suitability determining unit 425 is provided in the management device 400. However, the present invention is not limited to this. For example, the position and orientation suitability determining unit 425 may be provided in the terminal device 300.

[0370] In the above embodiment, the working state suitability determination unit 424 is provided in the management device 400. However, the present invention is not limited to this. For example, the working state suitability determination unit 424 may be provided in the terminal device 300.

[0371] In the above embodiment, the work information storage unit 433 is provided in the management device 400. However, the present invention is not limited to this. For example, the work information storage unit 433 may be provided in the terminal device 300.

[0372] The invention that can be understood from the above-described embodiments will be described below.

[0373] The management system (10) is a management system for managing a mobile object (100) shared by multiple users, and includes a mobile terminal (200) and a terminal device (300) carried by a maintenance member who performs maintenance work on a maintenance-required mobile object (100A) that is a mobile object requiring maintenance, and the mobile terminal and the terminal device are capable of non-base station mediated wireless communication, which is wireless communication without the intervention of a base station (23). The mobile terminal includes a reception unit (216) that receives input of maintenance-required mobile object information that is information regarding the maintenance-required mobile object, and a maintenance-required information providing unit (222) that provides the terminal device with maintenance-required information for entrusting the maintenance work on the maintenance-required mobile object based on the maintenance-required mobile object information received by the reception unit through the non-base station mediated wireless communication, and the terminal device includes a display control unit (330) that displays display information corresponding to the maintenance-required information on a display unit (310). With this configuration, the maintenance work can be entrusted to a maintenance member located within a communication range of the non-base station mediated wireless communication.

[0374] In the above management system, the reception unit may further receive input of defect content information indicating the content of the defect occurring in the mobile object requiring maintenance, and the display control unit may display the display information on the display unit based on the defect content information and available work information indicating the maintenance work that the maintenance member can handle.

[0375] In the above management system, the reception unit further receives input of defect content information indicating the content of the defect occurring in the maintenance-requiring mobile object, and the mobile terminal may be equipped with a judgment unit (227) that judges whether the owner of the mobile terminal is able to perform the maintenance work on the maintenance-requiring mobile object based on information indicating the maintenance work that the owner can perform and the defect content information, and another display control unit (226) that displays the maintenance information for entrusting the maintenance work to the owner of the mobile terminal on another display unit (210) provided on the mobile terminal when the judgment unit determines that the owner of the mobile terminal is able to perform the maintenance work on the maintenance-requiring mobile object.

[0376] In the above management system, the maintenance-required information providing unit may provide the maintenance-required information to the terminal device when the owner of the mobile terminal refuses to accept the maintenance work.

[0377] The above management system may further comprise an incentive providing unit (445) that provides an incentive to the owner who has performed the maintenance work.

[0378] In the above management system, the terminal device may further include an input receiving unit (317) that receives input of the maintenance-requiring mobile object information, and a providing unit (326) that provides the maintenance-requiring mobile object information to other terminal devices via non-base station mediated wireless communication based on the maintenance-requiring mobile object information received by the input receiving unit.

[0379] In the above management system, the terminal device further includes an input receiving unit that receives input of malfunction content information indicating the content of the malfunction occurring in the maintenance-requiring mobile object, and a feasibility determination unit (331) that determines whether the owner of the terminal device is able to perform the maintenance work on the maintenance-requiring mobile object based on information indicating the maintenance work that the owner can perform and the malfunction content information, and the display control unit may display maintenance request information on the display unit to request the owner of the terminal device to perform the maintenance work when the feasibility determination unit determines that the owner of the terminal device is able to perform the maintenance work on the maintenance-requiring mobile object.

[0380] The above management system may further include an incentive providing unit that provides an incentive for providing the information related to the mobile object requiring maintenance.

[0381] The management method is a method for managing mobile objects shared by multiple users, and includes a reception step (S261) in which a mobile terminal receives input of maintenance-required mobile object information, which is information regarding the mobile object that requires maintenance, a step (S262) in which the mobile terminal provides maintenance-required mobile object information indicating maintenance work required by the maintenance-required mobile object based on the maintenance-required mobile object information received in the reception step, to a terminal device carried by a maintenance member who will perform the maintenance work on the maintenance-required mobile object, via non-base station mediated wireless communication, which is communication that does not involve a base station, and a step (S263) in which display information corresponding to the maintenance-required mobile object information is displayed on a display unit provided on the terminal device. [Explanation of symbols]

[0382] 10: Management system 12: Sharing system 22: Rental port 23: Base station 24: Network 29: Management Center 30: Management machine 38: Port lock mechanism 100: Mobile unit 100A: Mobile unit requiring maintenance 100B: Available mobile objects 102, 202, 202A, 302, 402: Arithmetic unit 104, 204, 204A, 304, 404: Storage section 105, 205, 311: Positioning unit 106: Locking mechanism 108: Battery 110: Information display unit 111: Mobile communication unit 112, 212, 212A, 312, 406: Communication Department 114, 214, 214A, 314, 408: Control unit 116: Usage restriction information acquisition unit 118: Usage restriction unit 122: Reservation transfer unit 124, 329: Location information acquisition unit 126: Authentication section 128: Data acquisition section 200: Portable terminal 200A: Portable communication terminal 206, 206A, 306: Imaging unit 208, 208A, 308: Operation unit 210, 210A, 310: Display unit 216, 315: Reception unit 218: Usage Restriction Information Department 220: Maintenance Required Mobile Information Department 222: Maintenance Required Information Section 224, 322: Image acquisition unit 225: Defect content determination unit 226, 226A, 330: Display control unit 227, 416: Judgment Department 228: Information Provision Department 230, 332, 344: Display screen 232, 338, 338B, 338G, 338P, 338V, 338Y, 342, 346: Shapes 233, 340, 348: Character information 300: Terminal device 316: Reward information input reception unit 317: Input reception unit 318: Completion information reception department 320: Commissioned information supply department 324: Audio information providing unit 326: Providing unit 328: Maintenance record providing unit 331: Appropriateness determining unit 334: Map 336: Information 350: Controlled area 350L: Low altitude area 352: Service base 352A: Advanced service base 352B: Non-high-service locations 352C: Long-term service locations 352D: Short-term service base 400: Management device 410: Reservation reception department 412: Estimation department 414: Maintenance notification distribution unit 417: Moving object determination unit 418: Notification Department 420: Selection Department 422: Member evaluation unit 423: Processing unit 424: Working state suitability judgment unit 425: Position and posture suitability judgment unit 426: User information storage unit 428: Mobile information storage unit 430: Reservation information storage unit 432: Maintenance member information storage unit 433: Work information storage unit 434: Maintenance history storage unit 436: Usage history storage unit 438: Map information storage unit 440: Setting section 442: Decision section 444: Corrections Department 445: Incentive Granting Department 446: Acquisition section 448: Work evaluation section 450: Work standard generation unit 451: Remuneration determination unit 452: Work Standard Information Providing Department 454: Price Determination Department 456: Information Provider Evaluation Department

Claims

1. A management system (10) for managing a mobile object (100) shared by a plurality of users, comprising: A mobile terminal (200); A terminal device (300) carried by a maintenance member who performs maintenance work on a maintenance-requiring mobile object (100A), which is a mobile object requiring maintenance; Equipped with The mobile terminal and the terminal device are capable of non-base station mediated wireless communication, which is wireless communication not involving a base station (23), The mobile terminal includes: A reception unit (216) that receives an input of maintenance-required mobile object information, which is information about the maintenance-required mobile object; a maintenance-required information providing unit (222) that provides, to the terminal device via the non-base station mediated wireless communication, maintenance-required information for entrusting the maintenance work on the maintenance-required mobile object based on the maintenance-required mobile object information accepted by the accepting unit, The terminal device includes a display control unit (330) that displays display information corresponding to the maintenance required information on a display unit (310), The reception unit further receives input of defect content information indicating the content of a defect occurring in the maintenance-requiring mobile object, The mobile terminal includes: a determination unit (227) that determines whether or not the owner of the mobile terminal is capable of performing the maintenance work on the maintenance-requiring mobile object based on information indicating the maintenance work that the owner can perform and the defect content information; a second display control unit (226) that displays the maintenance required information on another display unit (210) provided on the mobile terminal when the determination unit determines that the owner of the mobile terminal is capable of performing the maintenance work on the maintenance required mobile object, in order to entrust the maintenance work to the owner of the mobile terminal.

2. 2. The management system according to claim 1, The display control unit displays the display information on the display unit based on the defect content information and available work information indicating the maintenance work that the maintenance member can handle.

3. 2. The management system according to claim 1, The maintenance requirement information providing unit provides the maintenance requirement information to the terminal device when the owner of the mobile terminal refuses to accept the maintenance work.

4. 2. The management system according to claim 1, The management system further comprises an incentive granting unit (445) that grants an incentive to the owner who has performed the maintenance work.

5. In the management system according to any one of claims 1 to 4, The terminal device an input receiving unit (317) for receiving input of the maintenance-requiring mobile object information; A management system further comprising: a providing unit (326) that provides the maintenance-required information to other terminal devices via non-base station mediated wireless communication based on the maintenance-required mobile object information accepted by the input accepting unit.

6. A management system (10) for managing a mobile object (100) shared by multiple users, comprising: A mobile terminal (200); A terminal device (300) carried by a maintenance member who performs maintenance work on a maintenance-requiring mobile object (100A), which is a mobile object requiring maintenance; Equipped with The mobile terminal and the terminal device are capable of non-base station mediated wireless communication, which is wireless communication not involving a base station (23), The mobile terminal includes: A reception unit (216) that receives an input of maintenance-required mobile object information, which is information about the maintenance-required mobile object; a maintenance-required information providing unit (222) that provides, to the terminal device via the non-base station mediated wireless communication, maintenance-required information for entrusting the maintenance work on the maintenance-required mobile object based on the maintenance-required mobile object information accepted by the accepting unit, The terminal device includes a display control unit (330) that displays display information corresponding to the maintenance required information on a display unit (310), The terminal device an input receiving unit that receives input of defect content information indicating the content of a defect occurring in the mobile object requiring maintenance; and a possibility determination unit (331) that determines whether or not the owner of the terminal device can perform the maintenance work on the maintenance-requiring mobile object based on information indicating the maintenance work that the owner can perform and the defect content information, The display control unit displays maintenance request information on the display unit to request the owner of the terminal device to perform the maintenance work when the feasibility determination unit determines that the owner of the terminal device is capable of performing the maintenance work on the maintenance-requiring mobile object.

7. 3. The management system according to claim 1, The management system further comprises an incentive granting unit that grants an incentive for providing information regarding the mobile object requiring maintenance.

8. A method for managing a mobile object shared by a plurality of users, comprising the steps of: A receiving step (S261) in which the mobile terminal receives input of maintenance-required mobile object information, which is information about the mobile object that requires maintenance; a step (S262) in which the mobile terminal provides, based on the maintenance-requiring mobile object information received in the receiving step, maintenance-requiring information indicating the maintenance work required by the maintenance-requiring mobile object to a terminal device carried by a maintenance member who will perform the maintenance work on the maintenance-requiring mobile object, by non-base station mediated wireless communication, which is communication that does not involve a base station; A step (S263) of displaying display information corresponding to the maintenance requirement information on a display unit provided in the terminal device; having The receiving step further receives input of defect content information indicating the content of a defect occurring in the maintenance-requiring mobile object; a step in which the mobile terminal determines whether or not the owner of the mobile terminal is capable of performing the maintenance work on the maintenance-requiring mobile object based on information indicating the maintenance work that the owner can perform and the defect content information; The management method further includes a step of displaying the required maintenance information on another display unit provided on the mobile terminal when the mobile terminal determines that the owner of the mobile terminal is able to perform the maintenance work on the maintenance-requiring mobile object.

9. A management method for managing a mobile object shared by a plurality of users, comprising: a receiving step in which the mobile terminal receives input of maintenance-required mobile object information, which is information about the mobile object that requires maintenance; a step of the mobile terminal providing, based on the maintenance-requiring mobile object information received in the receiving step, maintenance-requiring information indicating the maintenance work required by the maintenance-requiring mobile object to a terminal device carried by a maintenance member who will perform the maintenance work on the maintenance-requiring mobile object, via non-base station mediated wireless communication, which is communication that does not involve a base station; displaying display information corresponding to the maintenance requirement information on a display unit provided in the terminal device; having an input receiving unit that receives, by the terminal device, input of defect content information indicating the content of a defect occurring in the mobile object requiring maintenance; The method further includes a step in which the terminal device determines whether or not the owner of the terminal device can perform the maintenance work on the maintenance-requiring mobile object based on information indicating the maintenance work that the owner can perform and the defect content information, a step of displaying, on the display unit, maintenance request information for requesting the owner of the terminal device to perform the maintenance work when the terminal device determines that the owner of the terminal device is capable of performing the maintenance work on the maintenance-requiring mobile object; A management method comprising:

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