Kitchen management system, food and beverage ordering system, and kitchen management program

Abstract

To provide a cookroom management system that matches an image of a product ordered from an order terminal with an image of a product cooked in a cookroom and provided to a customer.SOLUTION: A cookroom management system according to the present invention includes a kitchen terminal that displays various information on a monitor installed in a cookroom in a store. The kitchen terminal displays, when a product is ordered using an order terminal, the same image as a product image displayed on the order terminal when an order is instructed on the monitor as a cooking instruction.SELECTED DRAWING: Figure 19

Description

[Technical field]

[0001] The present invention relates to a kitchen management system, a food and drink ordering system, and a kitchen management program used when cooking ordered food and drink (products) in eating establishments such as restaurants and fast food restaurants. [Background technology]

[0002] Traditionally, restaurants, izakayas, and other eating and drinking establishments have used paper menus to allow customers to select food and drink items. Customers verbally tell staff the food and drink items they want from the menu, and the selection is made.

[0003] Currently, as various mobile information terminals such as tablet terminals become more sophisticated, mobile information terminals are being used as food and beverage ordering terminals to reduce the workload of employees and cut costs. In particular, by taking advantage of the high image quality and touch panel functions of mobile information terminals, it is now possible to place orders as easily as with traditional paper menus. Customers who visit a restaurant can order food and beverages by operating the food and beverage ordering terminal themselves, i.e., by self-operation, without the assistance of an employee. Furthermore, food and beverage ordering terminals can be linked to POS systems that have traditionally been used in restaurants to simplify accounting.

[0004] Patent document 1 discloses an order input terminal in which a menu book with images or the like is displayed on the order input terminal, from which the customer can select a base menu item to order, and then the customer is prompted to select toppings related to that dish, and an image of the finished product combining the base menu item and toppings is displayed. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] JP 2002-342439 A Summary of the Invention [Problem to be solved by the invention]

[0006] Incidentally, in a restaurant, if a customer orders a product (food) and the delivered product differs from the menu or from the image displayed on the order input terminal in Patent Document 1, the restaurant may be rated low. This is because, traditionally, work in the kitchen is performed based on the experience of the chef, and the chef's image of the product does not match the image displayed on the menu at the time of ordering. Also, an inexperienced chef is unfamiliar with the process, so it takes a long time to cook, and the finished product may differ from the image at the time of ordering.

[0007] To provide an apparatus for preparing food in a kitchen, the cooking method and the cooking method for the food ordered by a customer. [Means for solving the problem]

[0008] Therefore, the kitchen management system relating to configuration 1-1 adopts the following configuration requirements. A kitchen management system equipped with a kitchen terminal that displays various information on a monitor installed in a kitchen in a store, When an order is placed using the ordering terminal, the kitchen terminal displays on the monitor the image of the product that was displayed on the ordering terminal when the order was placed, and the same image as the cooking instructions. 、 The ordering terminal allows a user to specify a plurality of ingredients to form a product and to order the product after displaying an image of the product, The kitchen terminal displays images of products that combine multiple ingredients. It is characterized by the above. In addition, the kitchen management system relating to the configuration of No. 1-1' adopts the following configuration requirements. A kitchen management system equipped with a kitchen terminal that displays various information on a monitor installed in a kitchen in a store, When an order is placed using the ordering terminal, the kitchen terminal displays on the monitor the image of the product that was displayed on the ordering terminal when the order was placed, and the same image as the cooking instructions. 、 The products displayed on the monitor at one time are displayed in lots, which are a set number of products. It is characterized by the above. In addition, the kitchen management system relating to the configuration of No. 1-1'' adopts the following configuration requirements. A kitchen management system having a kitchen terminal that displays various information on a monitor installed in a kitchen in a store, When an order is placed using the order terminal, the kitchen terminal displaying on a first monitor a pre-arranged image of the product, with some of the ingredients removed, from the product displayed on the ordering terminal when the order is received; The image of the product displayed on the ordering terminal when the order was placed is the same as the cooking instructions. Second It is characterized by being displayed on a monitor.

[0011] Furthermore, in the kitchen management system according to the first to fourth configurations, The image of the product is characterized in that it is formed by combining a plurality of elemental images.

[0013] Furthermore, the kitchen management system according to the first to sixth configurations is The product displayed on the monitor can be changed, and the product that has been served is displayed in a different display form from the product that has not been served yet.

[0015] Furthermore, in the kitchen management system according to the first to eighth configurations, The kitchen management system can display cooking instructions on monitors installed at each process, The monitors provided for each process display products in different lot numbers for each process.

[0016] In addition, the food and drink ordering system according to the first to ninth configurations is Any one of the kitchen management systems according to the configurations 1-1 to 1-8; and an ordering terminal that displays an image of the product when the product is ordered.

[0017] In addition, the kitchen management program according to the first to tenth configurations is A kitchen management program executable on a kitchen terminal that displays various information on a monitor installed in a kitchen of a store, When an order is placed using an ordering terminal, the image of the product displayed on the ordering terminal when the order was placed is displayed on the monitor as the cooking instructions. 、 The ordering terminal allows a user to specify a plurality of ingredients to form a product and to order the product after displaying an image of the product, The kitchen terminal displays images of products that combine multiple ingredients. It is characterized by the above. In addition, the kitchen management program according to the first to tenth configurations is A kitchen management program executable on a kitchen terminal that displays various information on a monitor installed in a kitchen of a store, When an order is placed using the ordering terminal, the kitchen terminal displays on the monitor the image of the product that was displayed on the ordering terminal when the order was placed, and the same image as the cooking instructions. 、 The products displayed on the monitor at one time are displayed in lots, which are a set number of products. It is characterized by the above. In addition, the kitchen management program according to the configuration of No. 1-10'' is A kitchen management program executable on a kitchen terminal that displays various information on a monitor installed in a kitchen in a store, When an order is placed using the order terminal, the kitchen terminal displaying on a first monitor a pre-arranged image of the product, with some of the ingredients removed, from the product displayed on the ordering terminal when the order is received; The image of the product displayed on the ordering terminal when the order was placed is the same as the cooking instructions. Second It is characterized by being displayed on a monitor.

[0018] In addition to the above-mentioned configurations 1-1 to 1-10, the following configurations can also be adopted. The kitchen management system according to the configuration of 2-1 is as follows: A kitchen management system having a kitchen terminal that displays various information on a monitor installed in a kitchen in a store, The kitchen terminal is characterized in that, when an item is ordered using the order terminal, information about the ordered item is displayed on a monitor in units of lots each consisting of a predetermined number of items.

[0019] Furthermore, in the kitchen management system according to the configuration 2-2, The kitchen management system can display cooking instructions on monitors installed at each process, The monitors provided for each process display products in different lot numbers for each process.

[0020] Furthermore, the kitchen management system according to the second-third configuration is The product displayed on the monitor can be changed, and the product that has been served is displayed in a different display form from the product that has not been served yet.

[0021] Furthermore, in the kitchen management system according to the second-fourth configuration, A lot is characterized by a set of products within a predetermined number and a set of tables.

[0022] Furthermore, the kitchen management system according to the second to fifth configuration is as follows: Cooking instructions can be displayed on monitors installed at each process. A monitor provided for the first process displays information about each product, The monitor provided for the second process displays all the ingredients used in the product.

[0023] Furthermore, the kitchen management system according to the second to sixth configuration is as follows: Display is performed on a first monitor facing the kitchen side and a second monitor located behind the first monitor and facing the serving side, The first monitor displays multiple products in a lot side-by-side. The second monitor displays a plurality of products in a lot in a position that is horizontally inverted from that displayed on the first monitor.

[0024] In addition, the food and drink ordering system according to the second-seventh configuration is as follows: Any one of the kitchen management systems according to the configurations 2-1 to 2-6; and an ordering terminal through which products can be ordered.

[0025] In addition, the kitchen management program according to the second-eighth configuration is A kitchen management program executable on a kitchen terminal that displays various information on a monitor installed in a kitchen of a store, When an order for a product is placed using the order terminal, information about the ordered product is displayed on the monitor in units of lots each consisting of a predetermined number of products. Effect of the Invention

[0026] The kitchen management system, food and beverage ordering system, and kitchen management program of the present invention make it possible for even an inexperienced or experienced chef to provide a product with an image that is the same as, or not significantly different from, the image of the product (dish) that the customer confirmed when ordering. [Brief description of the drawings]

[0027] [Figure 1] FIG. 1 is a diagram showing the configuration of a food and drink ordering system according to an embodiment of the present invention. [Diagram 2] FIG. 2 is a block diagram showing the configuration of the ordering terminal and the charging stand according to the embodiment. [Diagram 3] A flow diagram showing the main process of the food and drink ordering system of the present embodiment. [Figure 4] FIG. 1 is a diagram showing the data structure of various information used in this embodiment. [Diagram 5] A flow diagram showing order processing according to the present embodiment. [Figure 6] FIG. 1 is a flow diagram showing customization processing according to the present embodiment. [Figure 7] FIG. 1 is a diagram for explaining the arrangement of material images used in this embodiment. [Figure 8] FIG. 1 is a diagram showing a correspondence table showing the relationship between materials and final images according to the present embodiment. [Figure 9] FIG. 1 shows a top screen of the embodiment. [Figure 10] FIG. 13 is a diagram showing a customization selection screen according to the present embodiment. [Figure 11] FIG. 13 is a diagram showing a customization selection screen according to the present embodiment. [Figure 12] FIG. 13 is a diagram showing a customization selection screen according to the present embodiment. [Figure 13] FIG. 13 is a diagram showing a customization selection screen according to the present embodiment. [Figure 14] FIG. 13 is a diagram showing a customization selection screen according to the present embodiment. [Figure 15] FIG. 13 is a diagram showing a customization selection screen according to the present embodiment. [Figure 16] FIG. 13 is a diagram showing a customization decision screen according to the embodiment; [Figure 17] FIG. 13 is a diagram showing a customization completion screen according to the embodiment; [Figure 18] FIG. 13 is a diagram showing a cart field when customization is completed according to the present embodiment. [Figure 19] FIG. 1 is a diagram showing the configuration of a kitchen management system according to an embodiment of the present invention; [Figure 20] FIG. 1 is a flow diagram showing a lot management process according to an embodiment of the present invention. [Figure 21] FIG. 1 is a diagram for explaining lots used in this embodiment. [Figure 22] A flow diagram showing the first application process of this embodiment. [Diagram 23] A flow diagram showing the second application process of this embodiment. [Figure 24] Flow diagram showing the baking process of this embodiment [Diagram 25] FIG. 13 shows an example of a display on a salad serving monitor according to the present embodiment. [Figure 26] FIG. 13 is a diagram showing a display example of the serving monitor of the present embodiment. [Figure 27] FIG. 13 is a diagram showing a display example of the printing monitor of the present embodiment. [Figure 28] FIG. 13 is a diagram showing a display example of the food distribution monitor of the present embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0028] Fig. 1 is a diagram showing the configuration of a food and drink ordering system according to an embodiment of the present invention. This diagram is a schematic diagram showing the interior of a restaurant. A restaurant is roughly divided into a floor where food and drink are provided to customers, and a kitchen where the food and drink are prepared.

[0029] On the floor, there are installed a management server device 1 which manages the food and drink ordering system, ordering terminals 3a-3d which are operated by customers at each table, and terminals 9a, 9b for employees to process orders or for checking various information such as order status. In this embodiment, the ordering terminal 3 and terminal 9 use the same hardware. By having an employee or the like perform a switching operation, it is possible to use either the ordering terminal 3 or the terminal 9.

[0030] Meanwhile, a kitchen management system 5 that conveys various information to the chef is installed in the kitchen. This kitchen management system 5 will be described in detail later.

[0031] The various terminals and devices installed in the store are connected to the LAN 2 or access point 22 via wired or wireless communications. In this example, the management server device 1 and kitchen management system 5 are connected to the network via wired connections. The ordering terminal 3 and terminal 9 are connected to the network wirelessly via the access point 22.

[0032] Furthermore, the network within the store is connected to the Internet via a router 21, making it possible to communicate with various server devices on the Internet. The various devices and terminals installed within the store can communicate with various server devices on the Internet via this router 21, and send and receive various information.

[0033] 2 is a block diagram showing the configuration of the ordering terminal 3 and charging stand 4 according to an embodiment of the present invention. The ordering terminal 3 has a CPU 34a, ROM 34b, RAM 34c, an image processing unit 34d, and a sound processing unit 34e, which function as control means. The CPU 34a comprehensively controls the overall processing of the ordering terminal 3 based on programs stored in storage means such as the ROM 34b or SSD 35. At that time, temporarily generated data and the like are stored in the RAM 34c.

[0034] The image processor 34d converts the data processed by the CPU 34a into an image, and outputs and displays it on the display unit 321. The audio processor 34e converts the data processed by the CPU 34a into audio, and outputs the audio to a speaker.

[0035] In this embodiment, the touch panel monitor 32 is composed of the display unit 321 and the touch panel 322. The touch panel 322 functions as an input means for receiving input from a user in response to various objects such as icons and switches displayed on the display unit 321. The ordering terminal 3 may be provided with input means such as mechanical switches in addition to the touch panel 322. Input information from the touch panel 322 is transmitted to the CPU 34a via the interface 37b.

[0036] The SSD35 (Solid State Drive) is composed of semiconductor memory and functions as storage means for the ordering terminal 3. The SSD35 stores various program information required to operate the ordering terminal 3, or various contents such as images (still images, video), and audio. As storage means, in addition to the SSD35, other forms of storage means such as a hard disk can also be used.

[0037] The ordering terminal 3 is equipped with an imaging means 36a, an NFC sensor 36b, and an illuminance sensor 36c as means for detecting information from the outside. The imaging means 36a is composed of a CCD or the like, and is capable of capturing still and moving images of the outside. It is conceivable that the imaging means 36a can be used to capture and recognize coupons and the like presented by customers, and to provide services such as discounts at the time of payment. The NFC sensor 36b is a sensor for communicating with a card medium or a mobile information terminal without contact. The NFC sensor 36b can be used to read the customer's member information (member ID, etc.), or to provide various information to the mobile information terminal held by the customer. The illuminance sensor 36c is a sensor used to adjust the brightness of the display unit 32a. By adjusting the brightness of the display unit 321 based on the surrounding brightness read by the illuminance sensor 36c, it is possible to display an easy-to-read screen according to the surrounding environment.

[0038] The ordering terminal 3 of this embodiment further has a wireless communication unit 38. This wireless communication unit 38 is equipped with an antenna 38a, and enables wireless communication according to the wireless LAN standard. The ordering terminal 3 can participate in the network configured by the LAN 2 by wirelessly connecting to the access point 22 shown in Fig. 1, and can connect to various devices and terminals such as the management server device 1 and the kitchen management system 5, or can connect to the Internet via the router 21.

[0039] The ordering terminal 3 includes a battery 39 and can be used independently without being connected to an external power source. The battery 39 is connected to the charging terminal 33 via a power line Lp, and can be charged by an externally supplied power source. The CPU 34a can monitor the remaining charge and charging status of the battery 39. The charging terminal 33 is electrically connected to a power supply terminal 42 on the charging stand 4 (cradle) side, thereby enabling charging of the battery 39.

[0040] The charging stand 4 that charges the ordering terminal 3 has a DC conversion unit 41. This DC conversion unit 41 converts AC power supplied from a power line 43 into DC power of a set voltage, and supplies it to a power supply terminal 42 via a power line Lp.

[0041] Next, various processes executed in such a food and drink ordering system will be explained. FIG. 3 is a flow diagram showing the main process executed in the food and drink ordering system. This main process shows a series of processes performed for one customer or one customer group (table). First, when a customer or customer group is guided to an empty table by a waiter, the waiter inputs information about the customer into the terminal 9 or management server device 1. The seating decision in S101 is made based on the input information about this customer, and the ordering terminal 3 installed at the guided table starts the process from S200 onwards.

[0042] In this embodiment, after it is determined that a customer who has entered the store has sat down (S101: Yes), an order process (S200) is started to accept an order for a product from the customer at the order terminal 3. This order process (S200) may be executed by a program stored in a storage means (such as SSD 35) of the order terminal 3, or may be executed by a program stored in a storage means provided in the management server device 1. Alternatively, a program stored on the order terminal 3 side and a program stored on the management server device 1 side may be executed in cooperation with each other. This order process (S200) will be described in detail later.

[0043] When an instruction to settle (customer leaving the store) is given, settlement processing (S102) is executed. The customer himself may input the settlement instruction to the ordering terminal 3, or the customer may inform an employee that he / she is leaving the store, and the employee may input the instruction to the terminal 9 or the management server device 1. In the settlement processing (S102), the total price of the items ordered in the order processing (S200) is calculated, and the customer pays using the automatic payment machines 6a, 6b. After this settlement processing (S102), the table used by the customer is in a waiting state for bashing (waiting for cleaning) (S103). When the employee has finished cleaning the table and the table is ready to accept the next customer, a bashing completion instruction is input to any of the ordering terminals 3a to 3d, the terminals 9a, 9b, or the management server device 1, and processing for the next customer (customer group) is started again.

[0044] In this embodiment, the ordering terminal 3 and terminal 9 can be used interchangeably. By inputting a special command into the ordering terminal 3 or by performing a specific operation, the ordering terminal 3 can be switched to the functions of terminal 9 and can be used as the terminal 9 that is primarily used by employees. In this way, by making the ordering terminal 3 versatile, that is, by making it possible to use both the ordering terminal 3 and the terminal 9, it is possible to reduce the number of devices used in the food and drink ordering system and thus cut costs.

[0045] Next, the order processing (S200) that is a feature of the present invention will be described in detail. Fig. 4 is a diagram showing the configuration of various data used in the food and drink ordering system, and shows the data configuration of store information and customer related information according to an embodiment of the present invention. The store information and customer related information are stored and managed in the storage means of the management server device 1.

[0046] The store information includes product master information, table-terminal information, and the like. The product master information specifies various information about products handled at a restaurant, and in this embodiment includes product codes, product names, unit prices, and the like. The table-terminal information is information indicating which ordering terminal 3 is installed at which table in the store. When it is necessary to replace an ordering terminal 3 due to a defect or breakdown of the ordering terminal 3, the newly installed ordering terminal 3 can be linked to the table by rewriting this table-terminal information. The table-terminal information is rewritten, for example, by inputting identification information such as a table number into the ordering terminal 3 when the ordering terminal 3 is installed.

[0047] The customer-related information is information generated when a customer visits the store, and includes table information, order history information (order information), and the like. The table information is information input by an employee's operation of the terminal 9 or management server device 1 when a customer visits the store, and is composed of information about the customer (customer group). The store entry code is identification information assigned to each customer (customer group), and is composed of a serial number or the like that is added for each customer (customer group). The table code is identification information that indicates the table at which the customer is seated. The store entry date and time is the date and time when the customer (customer group) entered the store, and the date and time when the table information was created is automatically entered. In addition, as optional information, the number of customers (customer group), or customer attributes such as the gender and age (age group) of the customer (customer group) may be included. Such optional information is determined based on visual confirmation by an employee, and is input to the terminal 9 or management server device 1.

[0048] Order history information (order information) is information sent from the ordering terminal 3 by a customer seated at a table and stored in the management server device 1. Here, the information sent from the ordering terminal 3 is called order information, and the information stored in the management server device 1 is called order history information, but the contents are equivalent. This order history information (order information) includes the product code, quantity, and order date and time for each ordered product. In addition, the store entry code is also stored, and by comparing this with the product master information, it is possible to calculate the total amount for each store entry code, i.e., for each customer (customer group), and perform accounting.

[0049] FIG. 5 is a flow diagram showing an order process according to an embodiment of the present invention. In this order process (S200), it is possible to order products registered in the product master information as a base. When the order process (S200) is started, a menu display is executed for the products registered in the product master information (S201). FIG. 9 shows an order screen (top screen) displayed on the touch panel monitor 32 of the order terminal 3. In this embodiment, the order is hierarchically organized by product type, and it is possible to select from many products. For this reason, buttons 81b to 81g for selecting a type are provided on the left side of the screen. A customer can select a desired type from the buttons 81b to 81g and select a product belonging to the type.

[0050] If an item is selected based on the menu display (S203: Yes), the selected item is temporarily stored in the cart (S205). Thereafter, if the order for the item is confirmed at the ordering terminal 3 (S206: Yes), the item stored in the cart is confirmed as the ordered item and transmitted to the network as order information (S207). The order information includes the item code, quantity, store entry code, and order date and time. The order information transmitted to the network is stored in the management server device 1 as order history information, and is also transmitted to the kitchen management system 5 and used for cooking and serving food.

[0051] On the other hand, if the customer issues a payment instruction (also known as a leave instruction) at the ordering terminal 3 (S202: Yes), the order process (S200) is exited and the process moves to the payment process (S102) in the main process of FIG. 3. The payment process (S102) is a process for calculating the total price of the ordered items, and is executed based on the order history information. The total price calculated in the payment process (S102) is displayed on the management server device 1. The employee requests the customer to pay the displayed total price.

[0052] In addition, the order process (S200) of this embodiment is intended to handle customizable products. A customizable product is a product for which the user (customer) can select various options, such as the selection of toppings to put on a hamburger steak. Therefore, in the order process (S200), if the selected product is a customizable product (S204: Yes), the customization process (S300) is executed.

[0053] Fig. 6 is a flow diagram showing an example of the customization process (S300) of this embodiment. The top screen shown in Fig. 9 has buttons 81b and 81h labeled "custom-made dish." A customer operates either one of the buttons 81b and 81h to order a product, i.e., to proceed to the customization process (S300).

[0054] The customization process (S300) is a process in which a customer selects toppings for a product and creates a customized product for the customer. For a normal product, the appearance of the product is uniquely determined, so it is easy to display a photo of the product on a menu screen or the like. On the other hand, for a customized product, the appearance of the product can vary widely depending on the customer's operations. For this reason, in this embodiment (first form), the materials that form the product are stored as material images, and the appearance of the customized product is formed by combining the material images.

[0055] FIG. 7 is a diagram for explaining the arrangement of material images used in this embodiment. The material image selected by the customer's operation is arranged on one layer. The sixth layer in FIG. 7 shows a pineapple as a material image. The periphery of the pineapple material image is transparent, and the material images are displayed overlapping each other by displaying them on top of each other on the layers. In this case, the material image on the upper layer (e.g., the sixth layer) is displayed on top of the product image on the lower layer (e.g., the fifth layer).

[0056] In addition, in this embodiment, it is also possible to change the position of the material image on the XY coordinate system. Therefore, when displaying the same material image, in cases where the position of the material image differs depending on the combination of material images, it is possible to change (adjust) the position of the material image to make it closer to the appearance of the actual product.

[0057] Fig. 10 is a diagram showing a customization selection screen of this embodiment. When either button 81b or 81h is operated on the top screen of Fig. 9, the screen transitions to the customization selection screen of Fig. 10. On the customization selection screen of this embodiment, it is possible to customize the salad, rice, and the hamburger steak as the main dish. For the salad, hamburger steak, and rice, display fields 82a to 82c are provided that show the appearance and name of the product, and it is possible to customize each of them by operating buttons 83a to 83c in the display fields 82a to 82c.

[0058] 10 has a display field 84a that displays the total price, total calories, and total salt content of the customized product. Also, the display field 84a has a button 84b for adding the customized product to a cart, and a button 84c for resetting (deleting) the customized product.

[0059] In this embodiment, customization of a hamburger steak, which is a main dish, will be described. When button 83b is operated on the customization selection screen of FIG. 10, the screen transitions to a customization selection screen for hamburgers shown in FIG. 11. On the customization selection screen shown in FIG. 11, it is possible to select the number of hamburgers, sauce, and toppings. For this purpose, columns 94, 95, and 96 are provided for displaying the selection status of the number of hamburgers, sauce, and toppings, and buttons 94a, 95a, and 96a for selecting the items of the number of hamburgers, sauce, and toppings are displayed in the columns 94, 95, and 96.

[0060] In addition, a composite ingredient image 91a is displayed in the center of the screen, which is a combination of the ingredient images of the selected products. The composite ingredient image 91a displayed in Fig. 11 shows a state in which salad and rice have been selected, and the selected ingredient images of salad and rice are combined on top of an ingredient image of a plate.

[0061] Also, a display field 85k is provided at the bottom left of the screen, which displays the total price, total calories, total salt content, and allergens of the customized product (hamburger steak). The allergens are displayed as icons. By touching the "Learn more" section, it is possible to display details of the allergens. Also provided within the display field 85k are a button 85l for confirming the customization of the hamburger steak, and a reset button 85m for returning to the customization selection screen of FIG. 10, which shows the state before customization.

[0062] When the button 94a for selecting the number of hamburgers is operated on the customization selection screen of FIG. 11, the customization selection screen of FIG. 11 is displayed. A display field 85a including "+" and "-" buttons is displayed on the right side of this customization selection screen, and the user can select the number of hamburgers by operating the "+" and "-" buttons. FIG. 12 shows the screen state when one hamburger is selected. The number "1" indicating the number of hamburgers is displayed on the left side of the display field 85a. In addition, a message indicating that one hamburger has been selected is displayed in the display field 94. Furthermore, an ingredient image of the hamburger is additionally displayed in the ingredient composite image 91b. Each time the "+" button is operated, the number of hamburgers is added, and the ingredient images of the added number of hamburgers are displayed in the ingredient composite image 91b.

[0063] In this embodiment, the number of hamburgers that can be added to the composite ingredient image 91b is limited. This is similar to the operation in an actual store. In an actual store, if the number of hamburgers that can be added to a plate exceeds the number that can be added, the hamburgers are served on a separate plate. Therefore, the composite ingredient image is displayed in the same way as the plate that is actually served. If the limit is exceeded, a separate plate may be displayed, or a message may be displayed to the effect that the hamburgers that exceed the limit will be served on a separate plate.

[0064] When the button 96a for selecting a sauce is operated, the customization selection screen of FIG. 13 is displayed. On the right side of this customization selection screen, display fields 85b to 85d including "+" and "-" buttons are displayed, and the user can select the sauce and the number of sauces by operating the "+" and "-" buttons. FIG. 13 shows the screen state when one curry sauce is selected. The number "1" indicating the number of orders is displayed on the left side of the display field 85b. Also, a message indicating that one curry sauce has been selected is displayed in the display field 96. Furthermore, an ingredient image of the curry sauce is additionally displayed in the composite ingredient image 91c. Each time the "+" button is operated, the number of selected sauces is increased, and the ingredient images of the added number of sauces are also displayed in the composite ingredient image 91c.

[0065] When the button 95a for selecting a topping is operated, the customization selection screen of FIG. 14 is displayed. On the right side of this customization selection screen, display fields 85e to 85j including "+" and "-" buttons are displayed, and the user can select a topping and the number of toppings by operating the "+" and "-" buttons. FIG. 14 shows the screen state when one grilled pineapple (three slices) is selected. The number "1" indicating the number of orders is displayed on the left side of the display field 85g. Also, a message indicating that one grilled pineapple has been selected is displayed in the display field 95. Furthermore, an ingredient image of the grilled pineapple is additionally displayed in the composite ingredient image 91b. Each time the "+" button is operated, the number of selected toppings is increased, and the ingredient images of the added number of toppings are also displayed in the composite ingredient image 91d.

[0066] In this way, ingredients such as hamburger steak, sauce, and toppings can be added by operating the "+" buttons displayed in the display columns 85a to 85j. It is possible to decrease the number of ingredients once selected by operating the "-" buttons displayed in the display columns 85a to 85j. The total price, total calories, total salt content, and allergens in the display column 85k change each time an ingredient is selected or deleted.

[0067] In this embodiment, the total price, total calories, total salt content, and allergens are displayed on the customization selection screen, making it possible to inform the user of the details of the customized product. In addition, it may be possible to display whether the selected product is Halal, that is, whether the ingredients are permitted in Islam.

[0068] In the customization process shown in FIG. 6, when the buttons attached to the display fields 85a to 85j for selecting the number of hamburgers, sauce, and toppings are operated (S301:301), it is determined whether the selected ingredients are in a predetermined relationship with the already selected ingredients (S303). Ingredients used in food and drink may have an exclusive relationship. For example, curry sauce selectable with the buttons attached to the display fields 85b and 85c and grated shiso selectable with the button attached to the display field 85j are examples of an exclusive relationship. In this embodiment, if the selected ingredients are in a predetermined relationship (exclusive relationship) with the already selected ingredients (S305:Yes), a prohibition message is displayed on the touch panel monitor 82, and the ingredients cannot be selected (S305).

[0069] Even customers who are unfamiliar with Japanese food, such as foreign tourists, are prevented from selecting unusual ingredient combinations. The prohibition message may also display which ingredient the selected ingredient has a specified relationship (exclusive relationship) with. The customer can learn the reason why the ingredient could not be selected, and can reselect an ingredient. In this embodiment, it is prohibited to make specified ingredient combinations, but it is also possible to simply issue a warning by displaying a message, emitting a notification sound, etc.

[0070] On the other hand, if the selected ingredient does not have a predetermined relationship (exclusive relationship) with the already selected ingredient (S305: No), a new ingredient image is added and displayed on the ingredient composite image 91a (S304). In this embodiment, the ingredient image to be added is displayed in the topmost layer. By displaying it in the topmost layer, the customer, who is the user, can confirm on the screen that the topping he or she selected has been added. For example, in the case where the ingredient image is located in the lower layer in terms of the appearance of the actual product, that is, located under other toppings, etc., if the ingredient image is displayed in the same manner as the actual product, the added ingredient image cannot be viewed or is difficult to view among the other ingredient images. In this embodiment, in order to avoid such a situation, when the ingredient image is displayed for the first time, the added ingredient image is displayed in the topmost layer.

[0071] Fig. 12 shows the state when a hamburger steak is added in the display field 85a, and the ingredient image of a regular hamburger steak is additionally displayed on top of the composite ingredient image 91a of Fig. 11. When the ingredient image of a regular hamburger steak is additionally displayed, the ingredient image of the regular hamburger steak may be reduced to the actual state shown in Fig. 11 while being displayed, to give the effect of a regular hamburger steak being placed on a plate. Furthermore, by adding animated smoke around the regular hamburger steak, it is possible to perform a production that simulates the cooking process of the product.

[0072] In the customization process, ingredients can be added by repeatedly executing S301 to S306. FIGS. 13 to 15 are customization selection screens when ingredients (toppings) are added in order. FIG. 13 shows a state where curry sauce is selected as an ingredient. In the composite ingredient image 91c, an ingredient image of curry sauce is additionally displayed on the composite ingredient image 91b of FIG. 12. FIG. 14 shows a state where pineapple is selected as an ingredient. In the composite ingredient image 91d, an ingredient image of grilled pineapple is additionally displayed on the composite ingredient image 91c of FIG. 13. FIG. 15 shows a state where cheese is selected as an ingredient. In the composite ingredient image 91e, an ingredient image of cheese is additionally displayed on the composite ingredient image 91d of FIG. 14. When each of the composite ingredient images 91c to 91e is displayed, an effect according to the ingredient image to be additionally displayed may be performed, as in the case of FIG. 12. The customer who places an order can get the feeling that he or she is plating the food himself or herself.

[0073] After completing the customization, the customer confirms the product by operating a button 85l provided in a display field 85k (S306: Yes). When the product is confirmed, the screen transitions to a customization confirmation screen of FIG. 16. The products (salad, hamburger steak, soup, rice) customized by the previous operations are displayed in the customization confirmation screen. For each product, display fields 86a to 86d are provided, and the selected ingredients are displayed. In addition, in the display fields 86a to 86d, buttons 87a to 87d for reselecting ingredients are provided. In addition, below the customization confirmation screen, a display field 88a is provided, and the price, calories, salt content, and allergens for the selected contents are displayed. In addition, in the display field 88a, a button 88b for adding the product to the cart and a button 88c for canceling the customized product are provided.

[0074] Here, in the customization selection screen of FIG. 15, the appearance of the customized product is displayed using a material composite image 91e that combines a plurality of material images. Since such a material composite image 91e is an image that combines material images, it is considered that the appearance of the actual product is slightly different. Therefore, in this embodiment, the customized product displayed on the customization decision screen of FIG. 16 is replaced with an image of the actual product, so that the customer can confirm the appearance of the actual product. The final image 92 displayed in FIG. 16 is not a combination of material images, but is the final image when regular hamburger steak, curry sauce, cheese, and grilled pineapple are selected.

[0075] In the examples shown in Figures 15 and 16, the ingredient composite image 91e in Figure 15 shows grilled pineapple with cheese on top, but the final image 92 in Figure 16 shows the grilled pineapple on top of the cheese, as it will actually be served. In this way, by displaying the final image 92 instead of the ingredient composite image 91e, the customer can check the actual appearance before placing the order.

[0076] In the customization selection screen of FIG. 15, when the button 85l is operated and the product is confirmed (S306: Yes), it is determined whether or not there is a final image of the selected combination of ingredients (S307). FIG. 8 shows a correspondence table showing the relationship between ingredients and final images in this embodiment. The correspondence table describes the correspondence between the combination of size, sauce, and topping, and the file name of the final image. In the customization process, it is determined whether or not there is a final image corresponding to the combination of ingredients selected based on the correspondence table (S307). If there is a final image (S307: Yes), the final image is acquired, and the ingredient composite image is changed to the final image and displayed (S309). In the example of FIG. 15, "0025.jpg" corresponding to 1 curry sauce, 1 cheese, and 1 grilled pineapple is used as the final image 92.

[0077] When the button 88b is operated on the customization decision screen of FIG. 16, the customization completion screen of FIG. 17 is displayed for a predetermined time. After that, as shown in FIG. 18, the cart field 89 storing the customized product is displayed. The cart field 89 is provided with a display field 89a for displaying the customized product. The display field 89a is provided with a quantity display field 89b, a button 89d for deleting, and a button 89d for changing the customized product. When the button 89d is operated, the screen returns to the customization decision screen of FIG. 16, and the product can be customized again. The cart field 89 is also provided with a button 89e for confirming the order and a button 89d for continuing the order. When the button 89e is operated, that is, when the order is confirmed in the order process of FIG. 5 (S206: Yes), the order information is transmitted (S207). On the other hand, when the button 89d is operated (S206: No), a menu is displayed (S201), such as returning to the top screen of FIG. 9, and the order operation is continued.

[0078] The food ordering system of this embodiment has been described above using the customization process as an example, but the food ordering system of this embodiment makes it possible to customize products while selecting ingredients. In this case, by displaying a composite ingredient image based on the ingredient image corresponding to the selected ingredient, the customer can customize the product as if they were plating the food themselves.

[0079] In this way, the food and drink ordering system of this embodiment allows customers to customize products as if they were plating food themselves. However, the number of items that can be customized is likely to be large. It is difficult for kitchen staff to remember many plating layouts, and plating layouts may differ even for the same product. On the other hand, if a customer sees a difference between the appearance of the product they ordered and the product that is served, they may rate the restaurant lower.

[0080] This embodiment takes such a situation into consideration, and has as its objective to make the appearance of the product ordered by the customer match the product that is served as much as possible. This is particularly effective in a food and drink ordering system that allows multiple products to be customized, as in this embodiment.

[0081] Fig. 19 is a diagram showing the configuration of the kitchen management system 5 of this embodiment. As shown in Fig. 1, the kitchen is equipped with a work table for plating, a grill for grilling hamburgers and the like, and a food storage area for storing various food ingredients. The grill and food storage area are installed side by side, and a work space is formed between the work table and the food storage area. Employees who cook and plate food work within this work space. Preferably, the work is carried out by two employees, one who plates the salad and the other who grills the hamburgers and the like using the grill.

[0082] The kitchen management system 5 of this embodiment is installed above a work table and provides various information to employees working in the work space. The kitchen management system 5 of this embodiment is configured with kitchen terminals 51-54. Monitors 55-58 are connected to the kitchen terminals 51-54. The kitchen terminals 51-54 work together to display on the monitors 55-58. In this embodiment, a kitchen terminal 51-54 is provided for each of the monitors 55-58. This is to ensure that even if a failure occurs in any of the kitchen terminals 51-54, the display of the other kitchen terminals 51-54 is not hindered. However, the display of two or more monitors 55-58 may be collectively performed by one kitchen terminal.

[0083] Monitors 55-58 include salad serving monitor 55, grilling monitor 56, serving monitors 57a and 57b, and serving monitor 58. A forward button 60a and a back button 60b are connected to kitchen terminal 52. A forward button 59a and a back button 59b are connected to kitchen terminal 53a.

[0084] A serving table 61 is disposed below the salad serving monitor 55. The serving table 61 has four tiers on which four items (plates) can be arranged side by side. In other words, a maximum of 16 items can be arranged on the serving table 61. In this embodiment, a maximum of four items are managed as one lot. A lot will be described later.

[0085] The plating monitors 57a, 57b have a two-screen configuration. One lot is managed with this two-screen configuration. That is, two products are displayed on one plating monitor. This allows a large display area for one product, making it possible to display a large image of the product. In addition, a serving monitor 58 is placed behind the plating monitors 57a, 57b, facing away from them. And a grilling monitor 56 is placed to the left of the plating monitor 57a.

[0086] The processing of the kitchen management system will be described. FIG. 20 is a flow diagram showing the lot management processing. FIG. 21 is a diagram for explaining the lot used in this embodiment. In this embodiment, a maximum of four products are managed as one lot. In each lot, for example, "T15a" written in the serving progress lot indicates that it is the first product of 15 tables. Also, in the same serving progress lot, "T15b" indicates that it is the second product of 15 tables. In the lot management processing, when a new order is received from the order terminal 3 (S401: Yes), it is determined whether it is possible to add to the previous lot based on a predetermined condition (S402). Here, the predetermined condition is a condition that the maximum number of products per lot is not exceeded, which is four, and the maximum number of tables in one lot is not exceeded, which is two tables. Note that this predetermined condition can be changed as appropriate depending on the situation of the store, etc.

[0087] If it is determined that the predetermined conditions are met and it can be added to the previous lot (S402: Yes), it is added to the previous lot (S403). On the other hand, if it cannot be added to the previous lot (S402: No), a new lot is created and added to the new lot (S404). Meanwhile, the lot management process monitors the reception of serving completion information, and when serving completion information is received (S405: Yes), the plated lot is changed to a serving completion lot (S406). Plated lot and serving completion lot will be explained later.

[0088] FIG. 21 is a diagram for explaining the lot used in this embodiment. In this embodiment, the lot can store up to four products and is managed as a unit. In FIG. 21, the upper direction indicates older lots and the lower direction indicates newer lots. A lot is first set as a lot to be plated. This lot to be plated is a lot that has not yet been displayed in the kitchen management system 5 and is waiting to be displayed. It is then stored in pre-plated lots 1-4. Pre-plated lots 1-4 are the lots to be displayed on salad plating monitor 55.

[0089] The serving progress lot is a lot to be displayed on the two serving monitors 57a, 57b. The serving progress lot is also a lot to be displayed on the grilling monitor 56. The serving completed lot is a lot to be displayed on the serving monitor 58. A lot that has been served is a serving completed lot, and in this embodiment, when displayed on various monitors, it is displayed grayed out, making it distinguishable from other lots.

[0090] FIG. 22 is a flow diagram showing the first plating process of this embodiment. The first plating process is a process performed by the kitchen terminal 51, and is a process for controlling the display of the salad plating monitor 55. In the lot management process, if a lot is changed (S501: Yes), it is determined whether or not the lot can be additionally displayed on the screen, that is, whether pre-plated lots 1 to 4 are filled (S502). If it is determined that the lot can be additionally displayed (S502: Yes), the changed lot is changed to a pre-plated lot (S503). On the other hand, in the second plating process process described later, if the pre-plated lot 1 is changed to a plating in progress lot (S504: Yes), the display of the planned plating lot is updated, that is, the pre-plated lots 2 to 4 are shifted to the pre-plated lots 1 to 3, and the oldest planned plating lot is changed to the pre-plated lot 4.

[0091] FIG. 25 is a diagram showing an example of the display of salad plating monitor 55 in this embodiment. Salad plating monitor 55 is displayed by the first plating step process. Four pre-plated lots 1 to 4 are displayed on salad plating monitor 55. In this embodiment, the order is older pre-plated lots on the left and newer pre-plated lots on the right. The order of the pre-plated lots may be reversed depending on the situation of the store.

[0092] Each of pre-plated lots 1 to 4 has table number display fields 551a to 551d, additional item display fields 552a to 552d, and image display fields 553a to 553d. The images displayed in the image display fields 553a to 553d correspond to the arrangement of the products arranged on the serving table 61.

[0093] The table number display fields 551a to 551d display the table number at which the order was received, as well as the time the order was received. The additional item display fields 552a to 552d display the additionally ordered items. The additional item display field 552d located at the far right indicates in text that baked potatoes are an additional item. The image display fields 553a to 553d are images for plating salad, and only the salad portion of the product is displayed. This image is formed by ingredient images, and is the same as the image ordered by the customer. Also, the ingredient images of items other than those to be plated on the serving table 61, such as hamburger steak, have been removed.

[0094] In the image display fields 553a to 553d, the additional items are displayed as icons. By displaying the icons of the additional items superimposed on the ingredient images, or by displaying the icons of the additional items in place of the ingredient images, the additional items can be easily understood, and the selection and layout of the necessary ingredients can be facilitated. For one product in the image display field 553d located at the far right, baked potatoes are displayed as an additional item. Furthermore, for one product in the image display field 553d located at the far right, text is written indicating that the salad is a large portion. The person in charge of plating the salad refers to the salad plating monitor, places plates on the serving table 61, and performs the task of plating the salad.

[0095] Fig. 23 is a flow diagram showing the second serving process processing of this embodiment. The second serving process processing is processing for forming information to be displayed on the serving monitors 57a and 57b. When the first lot is received (S601: Yes), it is displayed as a serving progress lot on the serving monitors 57a and 57b. Here, the first lot is a state in which a lot is added for the first time when the store is opened, etc.

[0096] FIG. 26 is a diagram showing a display example of the serving monitors 57a and 57b of this embodiment. One serving progress lot is displayed on the serving monitors 57a and 57b. In this embodiment, two serving monitors 57a and 57b are used, and it is possible to display a sufficiently large image for each product. One serving progress lot can display up to four products. For each product, table number display fields 571a to 571d, icon display fields 572a to 572d, image display fields 573a to 573d, dish name display fields 574a to 574d, and topping name display fields 575a to 575d are provided. In this embodiment, a maximum of four serving progress lots (two on each of the serving monitors 57a and 57b) can be displayed, but this maximum number can be changed as appropriate, such as to four or more.

[0097] In addition, the presentation monitor 57a on the left side is provided with a next lot table number display field 576a and an after lot table number display field 576b, which make it possible to check the table numbers for the products of the next lot (current pre-presented lot 1) and the lot after that (current pre-presented lot 2), respectively.

[0098] The table number display fields 571a to 571d display the table number that ordered the product. The icon display fields 572a to 572d display icons of toppings required for the product. For example, the leftmost icon display field 572a displays a cheese icon. The image display fields 573a to 573d display the same image as the image displayed at the time the customer placed their order on the ordering terminal 3. In this embodiment, the image is formed by a composite ingredient image formed by combining ingredient images.

[0099] The products shown in the image display column 573b shown in FIG. 26(A) are the products at the time of ordering described in FIGS. 16 to 18, and the images of the same products as those in FIGS. 16 to 18 are displayed. In the present embodiment, the images displayed in the image display columns 573a to 573d are displayed as material composite images formed by combining material images, but they may also be displayed as final images (one piece of image information) corresponding to the material composite images.

[0100] Among the image display columns 573a to 573d, for the parts that need special attention especially during plating, icons are superimposed and displayed separately. For example, in the image display column 573a, for the demi sauce, it is difficult to visually recognize it in the original display, so it is displayed with a white line around it. Also, for the image display column 573b, an icon of a sauce cup is displayed so that the curry sauce can be confirmed.

[0101] Also, for the parts where it is a large serving, the character "large" is displayed in letters. It is shown that the salad in the image display column 573a shown on the far left is a large serving, and when the cook moves the product from the serving table 61 in front of the plating monitors 57a and 57b, it is possible to check the product. In the dish name display columns 574a to 574d, the dish name (product name) using any one of the toppings among the toppings used is displayed. By using this dish name, it becomes easy for the cook or the like to identify and address the product. Also, in the topping name display columns 575a to 575d, all the necessary topping names are displayed. The cook who performs plating using the plating monitors 57a and 57b takes the four products located on the far left of the serving table 61, arranges the products in the order shown in the figure, and performs plating.

[0102] In this embodiment, the kitchen terminal 53a is provided with a forward button 59a and a back button 59b. When the forward button 59a is operated (S603: forward button), the next lot is displayed on the plating monitors 57a and 57b (S607). At that time, if the plating lot has been changed to pre-plated lot 1 (S608: Yes), the currently plating lot is changed to a plated lot (S609). The product that has been changed to a plated lot is subject to display on the serving monitor 58. Then, the pre-plated lot 1 is changed to a plating lot in progress and displayed on the plating monitors 57a and 57b.

[0103] On the other hand, when the back button 59b is operated, the previous lot is displayed (S604). At that time, if the display target is a distribution completed lot (S605: Yes), the wiring completed lot is displayed in a different display form (grayed out in this embodiment) (S606).

[0104] In this embodiment, the cook can check the previous and next lots by operating the forward button 59a and the back button 59b. When the display changes from a plating in progress lot to pre-plated lot 1, the display on the salad plating monitor 55 also changes accordingly. When the display target becomes a serving completed lot, the display is changed in a different format, allowing the cook to easily check that the product has already been cooked.

[0105] FIG. 24 is a flow diagram showing the baking process of this embodiment. The baking process is a process for displaying information about the serving progress lot, similar to the second serving process described in FIG. 23. The processing content of the baking process is almost the same as the second serving process, so a detailed description will be omitted. However, the display content is different. In the baking process, it is also possible to use the forward button 60a and the back button 60b provided on the kitchen terminal 52 to move between the previous and next lots. However, the forward button 59a and the back button 59b provided on the kitchen terminal 53a are different buttons, and the two can be operated independently.

[0106] 27 is a diagram showing a display example of grilling monitor 56 of this embodiment. The information on the plating lot displayed on plating monitors 57a and 57b is displayed for each product, whereas the information on the plating lot displayed on grilling monitor 56 is different in that it displays hamburger steaks and toppings to be cooked (heated) on the grill together during the plating lot.

[0107] Grilling monitor 56 displays a table number display field 561 and a grilling ingredient display field 562. Table numbers of all products in the serving lot are displayed together in table number display field 561. Grilling ingredient display field 562 displays icons of ingredients (hamburger steak, toppings) to be cooked on the grill during the serving lot, as well as the names of the ingredients and the number of ingredients. In this way, grilling monitor 56 displays ingredients (hamburger steak, toppings) to be grilled together by lot, which makes it possible to improve the efficiency of the cook's work using the grill.

[0108] Fig. 28 is a diagram showing a display example of the serving monitor 58 of this embodiment. The serving monitor 58 is disposed behind the plating monitors 57a and 57b, and is a monitor that displays information to employees who serve food. In this embodiment, as shown in Fig. 28, the products in the plating-completed lot are displayed for each product. The display example shown in Fig. 28 shows a display example when the plating-in-progress lot described in Fig. 26 has moved to a plating-completed lot. On the serving monitor 58, table number display fields 581a to 581d, image display fields 582a to 582d, and additional display fields 583a to 583d are displayed for each product.

[0109] The display on the serving monitor 58 differs from that on the serving monitors 57a, 57b in that the product arrangement is reversed from left to right. This is because it takes into consideration that the arrangement of the served products will differ when viewed from the serving monitors 57a, 57b and when viewed from the serving monitor 58. Since the arrangement of the products matches that of the serving monitor 58, the staff member serving the food can easily check the products and serve them.

[0110] The table number display fields 581a-581d are fields that display the table number for which the product has been ordered. The employee can use this table number display field 581d to check the table to which the product should be delivered. The image display fields 582a-582d display the same image of the product as that displayed on the ordering terminal 3 when the order was placed. The employee can also check the image of the product at the time of ordering and the image of the product that has actually been cooked. The additional display field 583d displays the dish name (product name) and added toppings, etc. in text. The employee can check special notes regarding the product, such as toppings, not only from the image but also from the text.

[0111] The serving monitor 58 is also provided with a forward button 585a and a back button 585b, which can be operated to check the previous and next lots. The display change button 584 is a button that is operated when serving food, and by operating the display change button 584, the employee sends the serving completion information explained in the lot management process in Fig. 20, and changes the subject serving-completed lot to a serving-completed lot. The serving-completed lot is displayed in a grayed-out display (different display form) on the serving monitor 58 as with the others.

[0112] The serving monitor 58 is provided with a next lot product quantity display field 586. The next lot product quantity display field 585 displays the number of products in the next lot.

[0113] The kitchen management system according to this embodiment has been described above. According to the kitchen management system of this embodiment, the image of the product ordered by the customer is displayed at the cooking site and the serving site, making it possible to prevent a large difference between the image of the product ordered by the customer and the image of the actually cooked product. Therefore, even an inexperienced employee (cook) can provide the product that the customer wants. In particular, when the customer can customize the product by adding toppings, etc., as in this embodiment, and when there are many variations of the product, the kitchen management system of this embodiment is effective. [Explanation of symbols]

[0114] 1: Management server device 3: Order terminal 3a~3d: Order terminal 4: Charging stand 5: Kitchen management system 6a, 6b: Automatic payment machine 9(9a, 9b): Terminal 21: Router 22: Access point 32: Touch panel monitor 32a: Display section 33: Charging terminal 34a: CPU 34b:ROM 34c:RAM 34d: Image processing section 34e: Audio processing unit 36a: Imaging means 36b: NFC sensor 36c: Light sensor 37b: Interface 38: Wireless communication section 38a: Antenna 39: Battery 41: DC conversion section 42: Power supply terminal 43: Power line 51~54: Kitchen terminals 55:Salad serving monitor 56: Burning monitor 57a, 57b: Serving monitor 58: Catering monitor 61: Serving table

Claims

1. A kitchen management system having a kitchen terminal that displays various information on a monitor installed in a kitchen in a store, When an item is ordered using the ordering terminal, the kitchen terminal displays on the monitor an image of the item that was displayed on the ordering terminal when the order was received, as cooking instructions, the same image; The ordering terminal allows a user to specify a plurality of ingredients to form a product and to order the product after displaying an image of the product, The kitchen terminal is characterized by displaying images of products that combine multiple ingredients. Kitchen management system.

2. A kitchen management system having a kitchen terminal that displays various information on a monitor installed in a kitchen in a store, When an item is ordered using the ordering terminal, the kitchen terminal displays on the monitor an image of the item that was displayed on the ordering terminal when the order was received, as cooking instructions, the same image; The products displayed on the monitor at one time are displayed in lots, each consisting of a set number of products. Kitchen management system.

3. A kitchen management system having a kitchen terminal that displays various information on a monitor installed in a kitchen in a store, When an item is ordered using the ordering terminal, the kitchen terminal displays on a first monitor a pre-arranged image of the item, with some ingredients removed, from the item displayed on the ordering terminal when the order was received, and displays on a second monitor the same image as the image of the item displayed on the ordering terminal when the order was received, as cooking instructions. Kitchen management system.

4. The image of the product is formed by combining a plurality of elemental images. A kitchen management system according to any one of claims 1 to 3.

5. The product displayed on the monitor can be changed, and the product that has been served is displayed in a different display form from the product that has not been served. A kitchen management system according to any one of claims 1 to 4.

6. The kitchen management system can display cooking instructions on monitors installed at each process, The monitors installed at each process display products in different lots for each process. The kitchen management system according to claim 2.

7. A kitchen management system according to any one of claims 1 to 6, and an ordering terminal that displays an image of the product when the product is ordered. Food and drink ordering system.

8. A kitchen management program executable on a kitchen terminal that displays various information on a monitor installed in a kitchen of a store, When an item is ordered using an ordering terminal, the image of the item displayed on the ordering terminal when the order was received is displayed on the monitor as cooking instructions, The ordering terminal allows a user to specify a plurality of ingredients to form a product and to order the product after displaying an image of the product, The kitchen terminal is characterized by displaying images of products that combine multiple ingredients. Kitchen management program.

9. A kitchen management program executable on a kitchen terminal that displays various information on a monitor installed in a kitchen of a store, When an item is ordered using the ordering terminal, the kitchen terminal displays on the monitor an image of the item that was displayed on the ordering terminal when the order was received, as cooking instructions, the same image; The products displayed on the monitor at one time are displayed in lots, each consisting of a set number of products. Kitchen management program.

10. A kitchen management program executable on a kitchen terminal that displays various information on a monitor installed in a kitchen in a store, When an item is ordered using the ordering terminal, the kitchen terminal displays on the first monitor a pre-arranged image of the item displayed on the ordering terminal when the order is received, with some of the ingredients removed from the item; The image of the product displayed on the ordering terminal when the order is received is displayed on the second monitor as the cooking instruction. Kitchen management program.

Images