Information processing device, method, and program

Abstract

To improve a technique about a procedure of getting a consent from a user.SOLUTION: A controller 21 of an information processing device 20 acquires information showing the presence or absence of a consent of a current user of a vehicle 10 for the disclosure of history data of the vehicle 10 when the previous user of the vehicle 10 is providing a consent for the disclosure of the history data of the vehicle 10, and determines that the current user is to have an incentive if the controller has determined that the current user is providing a consent for the disclosure of the history data of the vehicle 10 on the basis of the acquired information.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present disclosure relates to an information processing device, a method, and a program. [Background technology]

[0002] Conventionally, there are known techniques related to consent procedures for users. For example, Patent Literature 1 discloses a technique for reducing the consent procedures for users. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2020-024511 A Summary of the Invention [Problem to be solved by the invention]

[0004] There was room for improvement in the technology surrounding user consent procedures.

[0005] In view of the above circumstances, the purpose of the present disclosure is to improve technology relating to consent procedures for users. [Means for solving the problem]

[0006] An information processing device according to an embodiment of the present disclosure includes: An information processing device including a control unit, The control unit is The previous user of the vehicle has consented to the disclosure of the vehicle's historical data; obtaining information indicating whether a current user of the vehicle has consented to the disclosure of the vehicle history data; If it is determined based on the acquired information that the current user has agreed to the disclosure of the vehicle history data, it is determined that an incentive is to be given to the current user.

[0007] According to one embodiment of the present disclosure, the method comprises: A method executed by an information processing device, comprising: The previous user of the vehicle has consented to the disclosure of the vehicle's historical data; Obtaining information indicative of whether a current user of the vehicle has consented to the disclosure of historical data of the vehicle; and determining, based on the acquired information, that the current user has consented to the disclosure of the vehicle history data, to grant an incentive to the current user; Includes.

[0008] A program according to an embodiment of the present disclosure includes: On the computer, The previous user of the vehicle has consented to the disclosure of the vehicle's historical data; Obtaining information indicative of whether a current user of the vehicle has consented to the disclosure of historical data of the vehicle; and determining, based on the acquired information, that the current user has consented to the disclosure of the vehicle history data, to grant an incentive to the current user; Execute the command. Effect of the Invention

[0009] According to one embodiment of the present disclosure, technology relating to consent procedures for users can be improved. [Brief description of the drawings]

[0010] [Figure 1] 1 is a block diagram showing a schematic configuration of a system according to an embodiment of the present disclosure. [Diagram 2] 1 is a block diagram showing a schematic configuration of an information processing device according to an embodiment of the present disclosure. [Diagram 3] 10 is a flowchart illustrating an operation of an information processing device according to an embodiment of the present disclosure. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0011] Hereinafter, embodiments of the present disclosure will be described.

[0012] An overview of a system 1 according to an embodiment of the present disclosure will be described with reference to FIG.

[0013] The system 1 includes a vehicle 10 and an information processing device 20. The vehicle 10 and the information processing device 20 are connected to a network 30 so as to be able to communicate with each other.

[0014] The vehicle 10 is, for example, an automobile, but is not limited thereto and may be any vehicle. The automobile may be, for example, a gasoline automobile, an electric automobile, a hybrid automobile, a plug-in hybrid automobile, or a fuel cell automobile, but is not limited thereto. The vehicle 10 may be driven by a driver, or may be automated at any level. The level of automation may be, for example, any of levels 1 to 5 according to the level classification of the Society of Automotive Engineers (SAE). The vehicle 10 may be a vehicle dedicated to MaaS (Mobility as a Service).

[0015] The information processing device 20 is a computer such as a server that belongs to a cloud computing system or other computing system.

[0016] The network 30 may include the Internet, at least one wide area network (WAN), at least one metropolitan area network (MAN), or any combination thereof. The network 40 may include at least one wireless network, at least one optical network, or any combination thereof. The wireless network may be, for example, an ad-hoc network, a cellular network, a local area network (LAN), a satellite communication network, or a terrestrial microwave network.

[0017] The present embodiment will be outlined with reference to FIG.

[0018] When the previous user U1 of the vehicle 10 has consented to the disclosure of the historical data of the vehicle 10, the control unit 21 of the information processing device 20 acquires information indicating whether or not the current user U2 of the vehicle 10 has consented to the disclosure of the historical data of the vehicle 10. Then, when the control unit 21 of the information processing device 20 determines based on the acquired information that the current user U2 has consented to the disclosure of the historical data of the vehicle 10, it decides to grant an incentive to the current user U2.

[0019] According to this embodiment, the current user U2 can be encouraged to disclose the historical data of the vehicle 10 by providing an incentive. This makes it possible to grasp the historical data of the vehicle 10 related to the use of the vehicle 10 by not only the previous user U1 but also the current user U2, and the historical data of the vehicle 10 becomes more accurate. Therefore, the technology related to the consent procedure for users can be improved.

[0020] The configuration of the information processing device 20 according to this embodiment will be described with reference to FIG.

[0021] The information processing device 20 includes a control unit 21, a communication unit 22, and a storage unit 23.

[0022] The control unit 21 includes at least one processor, at least one programmable circuit, at least one dedicated circuit, or any combination thereof. The processor is a general-purpose processor such as a central processing unit (CPU) or a graphics processing unit (GPU), or a dedicated processor specialized for a specific process. The programmable circuit is, for example, a field-programmable gate array (FPGA). The dedicated circuit is, for example, an application specific integrated circuit (ASIC). The control unit 21 executes processes related to the operation of the information processing device 20 while controlling each part of the information processing device 20.

[0023] The communication unit 22 includes at least one communication interface. The communication interface corresponds to, for example, a mobile communication standard, a wired LAN standard, or a wireless LAN standard, but is not limited to these, and may correspond to any communication standard. The communication unit 22 receives data used in the operation of the information processing device 20, and transmits data obtained by the operation of the information processing device 20.

[0024] The storage unit 23 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or any combination thereof. The semiconductor memory is, for example, a random access memory (RAM) or a read only memory (ROM). The RAM is, for example, a static random access memory (SRAM) or a dynamic random access memory (DRAM). The ROM is, for example, an electrically erasable programmable read only memory (EEPROM). The storage unit 23 functions as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 23 stores data used in the operation of the information processing device 20 and data obtained by the operation of the information processing device 20.

[0025] The operation of the information processing device 20 according to the present embodiment will be described with reference to Fig. 3. This operation corresponds to a method according to an embodiment of the present disclosure.

[0026] In this embodiment, a case will be described in which the vehicle 10 is sold by a previous user U1 and purchased second-hand by a current user U2, although the present disclosure is not limited to this.

[0027] Step S100: The control unit 21 of the information processing device 20 acquires information indicating whether or not the user U1 previously consented to the disclosure of the historical data of the vehicle 10.

[0028] Specifically, the dealer of the vehicle 10 transmits information indicating whether or not the previous user U1 consented to the disclosure of the history data of the vehicle 10 to the information processing device 20 via a store terminal installed in the store. Then, the control unit 21 of the information processing device 20 acquires the information indicating whether or not the consent was given from the store terminal via the communication unit 22. However, the method of acquiring the information indicating whether or not the consent was given is not limited to this. For example, the information indicating whether or not the consent was given may be acquired from a car navigation device installed in the vehicle 10, or may be acquired via a user terminal such as a smartphone owned by the previous user U1.

[0029] Here, the history data of the vehicle 10 includes, for example, data on mileage, data on usage, data on failure, or data on maintenance, and is acquired from the vehicle 10 by any method. The data indicating the mileage includes any data used to evaluate the mileage of the vehicle 10, and may include time-series data such as the mileage, speed, acceleration, or running time of the vehicle 10. The data on the usage includes any data used to evaluate the usage of the vehicle 10, and may include time-series data such as the engine on / off of the vehicle 10, the accelerator operation history, the brake operation history, the steering operation history, the fuel filling level, or the battery charge level. The data on the failure status includes any data used to evaluate the failure status of the vehicle 10, and may include a history of impacts received by the vehicle 10, a failure history generated by an on-board failure diagnosis device, or a failure history / error history of on-board equipment. The data on the maintenance status includes any data used to evaluate the maintenance status of the vehicle 10, and may include an installation history or replacement history of on-board equipment of the vehicle 10. The disclosure of the history data of the vehicle 10 includes the disclosure or provision of the history data of the vehicle 10 to a third party, and is made only when consent is given from the viewpoint of protecting personal information.

[0030] Step S101: The control unit 21 of the information processing device 20 determines whether or not the previous user U1 consented to the disclosure of the history data of the vehicle 10 based on the information acquired in step S100 indicating whether or not the previous user U1 consented to the disclosure of the history data of the vehicle 10. If it is determined that the consent was given, the process proceeds to step S102. On the other hand, if it is determined that the consent was not given, the process ends.

[0031] Step S102: The control unit 21 of the information processing device 20 acquires information indicating whether or not the user U2 has consented to the disclosure of the historical data of the vehicle 10 this time.

[0032] Specifically, the dealer of the vehicle 10 transmits information indicating whether or not the current user U2 has consented to the disclosure of the history data of the vehicle 10 to the information processing device 20 via a store terminal installed in the store. Then, the control unit 21 of the information processing device 20 acquires the information indicating whether or not the consent has been granted from the store terminal via the communication unit 22. However, the method of acquiring the information indicating whether or not the consent has been granted is not limited to this. For example, the information indicating whether or not the consent has been granted may be acquired from a car navigation device installed in the vehicle 10, or may be acquired via a user terminal such as a smartphone owned by the current user U2.

[0033] Step S103: The control unit 21 of the information processing device 20 determines whether the current user U2 has consented to the disclosure of the history data of the vehicle 10 based on the information acquired in step S102 indicating whether the current user U2 has consented to the disclosure of the history data of the vehicle 10. If it is determined that the user U2 has consented, the process proceeds to step S104. On the other hand, if it is determined that the user U2 has not consented, the process ends.

[0034] In addition, in step S103, if the control unit 21 of the information processing device 20 determines that there is no consent, it may output a notification to the current user U2 by, for example, screen display or voice on a user terminal owned by the current user U2, prompting the current user U2 to agree to the disclosure of the history data of the vehicle 10. The notification prompting the current user U2 to agree to the disclosure of the history data of the vehicle 10 may include, for example, information suggesting that an incentive will be provided if the current user U2 agrees to the disclosure of the history data of the vehicle 10.

[0035] Step S104: The control unit 21 of the information processing device 20 determines to give an incentive to the current user U2.

[0036] Specifically, the control unit 21 of the information processing device 20 decides to grant an incentive to the current user U2. Then, the control unit 21 of the information processing device 20 transmits information indicating the result of the decision to a store terminal owned by a maintenance company, a dealer, or the like of the vehicle 10 via the communication unit 22, together with identification information of the user terminal owned by the current user U2 acquired by any method. Then, the current user U2 is granted the incentive by reading a one-dimensional or two-dimensional code or the like displayed on the screen of the store terminal via a camera mounted on or connected to the user terminal.

[0037] The incentive may include, for example, a discount on the cost of maintaining the vehicle 10 that can be used when the current user U2 performs maintenance on the vehicle 10 at a store that can obtain historical data of the vehicle 10. The incentive may also include, for example, a predetermined coupon or points that can be used when the current user U2 purchases a product or receives a service at a store operated by a dealer or the like of the vehicle 10.

[0038] Here, in step S104, the control unit 21 of the information processing device 20 may determine the incentive grant rate according to the number of past users of the vehicle 10 who have agreed to the disclosure of the history data of the vehicle 10. Specifically, one or more thresholds may be set for the number of past users of the vehicle 10. For example, and not limited thereto, the control unit 21 of the information processing device 20 may determine the incentive grant rate to be a first grant rate when the number of past users of the vehicle 10 who have agreed to the disclosure of the history data of the vehicle 10 is less than a first threshold, determine the incentive grant rate to be a second grant rate when the number of past users of the vehicle 10 who have agreed to the disclosure of the history data of the vehicle 10 is equal to or greater than the first threshold and less than a second threshold, and determine the incentive grant rate to be a third grant rate when the number of past users of the vehicle 10 who have agreed to the disclosure of the history data of the vehicle 10 is equal to or greater than the second threshold, and may appropriately set the first to third grant rates in this order. Furthermore, the control unit 21 of the information processing device 20 may determine to maximize the incentive grant rate when all of the past users of the vehicle 10 have agreed to the disclosure of the historical data of the vehicle 10. Note that information indicating the number of past users of the vehicle 10 who have agreed to the disclosure of the historical data of the vehicle 10 may be acquired in advance via the communication unit 22 and stored in advance in the storage unit 23 so that the control unit 21 of the information processing device 20 can refer to it when executing this step.

[0039] Also, in step S104, the control unit 21 of the information processing device 20 may determine the incentive grant rate according to the degree of increase in the price of the vehicle 10 due to consent to the disclosure of the historical data of the vehicle 10 by the past user of the vehicle 10 compared to the case where the consent is not given. Specifically, one or more thresholds may be set for the degree of increase in the price of the vehicle 10. For example, and not limited thereto, the control unit 21 of the information processing device 20 may appropriately set the incentive grant rate to be the first grant rate when the degree of increase in the price of the vehicle 10 is less than the first threshold, to be the second grant rate when the degree of increase in the price of the vehicle 10 is equal to or greater than the first threshold and less than the second threshold, and to be the third grant rate when the degree of increase in the price of the vehicle 10 is equal to or greater than the second threshold, so that the first to third grant rates are increased in this order. The degree of price increase of the vehicle 10 may be acquired in advance via the communication unit 22 and stored in advance in the storage unit 23 so that the control unit 21 of the information processing device 20 can refer to it when executing this step.

[0040] In step S104, the control unit 21 of the information processing device 20 may determine the incentive grant rate according to the age of the vehicle 10. Specifically, one or more thresholds may be set for the age of the vehicle 10. For example, but not limited to, the control unit 21 of the information processing device 20 may determine the incentive grant rate to be a first grant rate when the age of the vehicle 10 is less than a first threshold, determine the incentive grant rate to be a second grant rate when the age of the vehicle 10 is equal to or greater than the first threshold and less than a second threshold, and determine the incentive grant rate to be a third grant rate when the age of the vehicle 10 is equal to or greater than the second threshold, and appropriately set the first to third grant rates in this order. Note that the information indicating the age of the vehicle 10 may be acquired in advance via the communication unit 22 and stored in advance in the storage unit 23 so that the control unit 21 of the information processing device 20 can refer to it when executing this step.

[0041] Furthermore, if a previous user of the vehicle 10 has had an accident with the vehicle 10, the price of the vehicle 10 usually drops. However, if the previous user of the vehicle 10 has agreed to the disclosure of the historical data of the vehicle 10 and the vehicle 10 has been properly maintained, the drop in the price of the vehicle 10 may be suppressed. Therefore, in step S104, the control unit 21 of the information processing device 20 may determine an incentive grant rate for the current user U2 who purchases such a vehicle 10, depending on the degree of suppression of the drop in the price of the vehicle 10. Specifically, one or more threshold levels may be set for the degree of suppression of the drop in the price of the vehicle 10. For example, but not limited to, the control unit 21 of the information processing device 20 may determine the incentive grant rate to be a first grant rate when the degree of suppression of the price decrease of the vehicle 10 is less than a first threshold, determine the incentive grant rate to be a second grant rate when the degree of suppression of the price decrease of the vehicle 10 is equal to or greater than the first threshold and less than a second threshold, and determine the incentive grant rate to be a third grant rate when the degree of suppression of the price decrease of the vehicle 10 is equal to or greater than the second threshold, and may appropriately set the first to third grant rates in this order. Note that the degree of suppression of the price decrease of the vehicle 10 may be previously acquired via the communication unit 22 and previously stored in the storage unit 23 so that the control unit 21 of the information processing device 20 can refer to it when executing this step.

[0042] As described above, when the previous user U1 of the vehicle 10 has agreed to the disclosure of the historical data of the vehicle 10, the control unit 21 of the information processing device 20 according to this embodiment acquires information indicating whether or not the current user U2 of the vehicle 10 has agreed to the disclosure of the historical data of the vehicle 10. Then, when the control unit 21 of the information processing device 20 determines based on the acquired information that the current user U2 has agreed to the disclosure of the historical data of the vehicle 10, it decides to grant an incentive to the current user U2.

[0043] According to this configuration, the current user U2 can be encouraged to disclose the historical data of the vehicle 10 by providing an incentive. This makes it possible to grasp the historical data of the vehicle 10 related to the use of the vehicle 10 by not only the previous user U1 but also the current user U2, and the historical data of the vehicle 10 becomes more accurate. Therefore, the technology related to the consent procedure for users can be improved.

[0044] Although the present disclosure has been described based on the drawings and examples, it should be noted that those skilled in the art may make various modifications and alterations based on the present disclosure. Therefore, it should be noted that these modifications and alterations are included in the scope of the present disclosure. For example, the functions included in each component or step can be rearranged so as not to be logically inconsistent, and multiple components or steps can be combined or divided into one.

[0045] As a modified example, an embodiment in which the configuration and operation of the information processing device 20 are distributed among a plurality of computers that can communicate with each other is also possible. Also, for example, an embodiment in which some or all of the components of the information processing device 20 are provided in the vehicle 10 is also possible. For example, a car navigation device mounted in the vehicle 10 may include some or all of the components of the information processing device 20.

[0046] As a modified example, an embodiment is also possible in which a general-purpose computer functions as the information processing device 20 according to the above-described embodiment. Specifically, a program describing the processing contents for realizing each function of the information processing device 20 according to the above-described embodiment is stored in the memory of the general-purpose computer, and the program is read and executed by a processor. Therefore, the invention according to this embodiment can also be realized as a program executable by a processor, or a non-transitory computer-readable medium that stores the program. [Explanation of symbols]

[0047] 1 System 10 Vehicles 20 Information processing device 21 Control section 22 Communications Department 23 Memory section 30 Network

Claims

1. An information processing device including a control unit, The control unit is The previous user of the vehicle has consented to the disclosure of the vehicle's historical data; obtaining information indicating whether a current user of the vehicle has consented to the disclosure of the vehicle history data; If it is determined based on the acquired information that the current user does not consent to the disclosure of the vehicle history data, a notification is output to prompt the user to consent; If the consent is obtained, a decision is made to grant an incentive to the current user; when it is decided to grant the incentive, transmitting information indicating the result of the decision to grant the incentive and identification information of the first information processing terminal owned by the current user to a second information processing terminal; Information processing device.

2. 2. The information processing device according to claim 1, The control unit determines a grant rate of the incentive depending on the number of past users of the vehicle who have agreed to the disclosure of the vehicle's history data.

3. 3. The information processing device according to claim 1, The control unit determines that the incentive award rate is maximized when all past users of the vehicle have agreed to the disclosure of the vehicle's history data.

4. 4. The information processing device according to claim 1, The control unit is an information processing device that determines the incentive grant rate depending on the degree of increase in the price of the vehicle due to the previous user's consent to the disclosure of the vehicle's history data compared to a case in which the consent was not given.

5. 5. The information processing device according to claim 1, The control unit determines a rate at which the incentive is to be awarded in accordance with an age of the vehicle.

6. 6. The information processing device according to claim 1, The incentive includes a discount on the cost of maintaining the vehicle, or a predetermined coupon or points.

7. 7. The information processing device according to claim 1, An information processing device, wherein the control unit, when determining that the current user has not consented to the disclosure of the vehicle history data, outputs a notification to the current user urging the current user to consent to the disclosure of the vehicle history data.

8. A method executed by an information processing device, comprising: If the previous user of the vehicle consented to the disclosure of the vehicle's historical data, acquiring information indicating whether or not a current user of the vehicle has consented to the disclosure of the vehicle history data; and, if it is determined based on the acquired information that the current user has not consented to the disclosure of the vehicle history data, outputting a notification to prompt the user to consent; If the consent is obtained, a decision is made to grant an incentive to the current user; when it is decided to grant the incentive, transmitting information indicating the result of the decision to grant the incentive and identification information of the first information processing terminal owned by the current user to a second information processing terminal; A method comprising:

9. 9. The method of claim 8, The method further includes determining the incentive award rate as a function of a number of past users of the vehicle who have consented to the disclosure of historical data of the vehicle.

10. 10. The method according to claim 8 or 9, The method further includes determining that the incentive award rate is maximized if all past users of the vehicle have consented to the disclosure of historical data of the vehicle.

11. 11. The method according to any one of claims 8 to 10, comprising: The method further includes determining a rate at which the incentive is awarded in response to an increase in the price of the vehicle due to the previous user's consent to the disclosure of the vehicle's history data compared to a case in which the previous user did not consent.

12. 12. The method according to any one of claims 8 to 11, comprising: The method further includes determining a rate at which the incentive is awarded based on an age of the vehicle.

13. 13. The method according to any one of claims 8 to 12, comprising: The method, wherein the incentive includes a discount on a cost for maintenance of the vehicle, or a predetermined coupon or points.

14. 14. The method according to any one of claims 8 to 13, comprising: The method further includes, when it is determined that the current user has not consented to the disclosure of the vehicle history data, outputting a notification to the current user prompting the current user to consent to the disclosure of the vehicle history data.

15. On the computer, If the previous user of the vehicle consented to the disclosure of the vehicle's historical data, Obtaining information indicative of whether a current user of the vehicle has consented to the disclosure of historical data of the vehicle; and outputting a notification prompting the user to give consent when it is determined based on the acquired information that the user has not given consent to the disclosure of the vehicle history data; If the consent is obtained, a decision is made to grant an incentive to the current user; when it is decided to grant the incentive, transmitting information indicating the result of the decision to grant the incentive and identification information of the first information processing terminal owned by the current user to a second information processing terminal; A program to execute.

16. The program according to claim 15, The computer includes: The program further executes determining an incentive award rate according to the number of past users of the vehicle who have agreed to disclose historical data of the vehicle.

17. 17. The program according to claim 15 or 16, The computer includes: The program further comprises determining that the incentive award rate is maximized if all past users of the vehicle have consented to the disclosure of the vehicle's history data.

18. 18. The program according to any one of claims 15 to 17, The computer includes: The program further executes determining the incentive grant rate depending on the degree of increase in the price of the vehicle due to the previous user's consent to the disclosure of the vehicle's history data compared to the case where the previous user did not consent.

19. 19. The program according to any one of claims 15 to 18, The program, wherein the incentive includes a discount on the cost of maintaining the vehicle, or a predetermined coupon or points.

20. 20. The program according to any one of claims 15 to 19, The computer includes: The program further executes, when it is determined that the current user has not consented to the disclosure of the vehicle history data, outputting a notification to the current user urging the current user to consent to the disclosure of the vehicle history data.

Images