Healthcare support system, health care support method, and program

Abstract

To provide a health care support system, health care support method and program that induce a use of the system, and contribute to facilitating improvement in health.SOLUTION: In a health care support system 1, a health insurance terminal 4 transmits, to a server 2, health check result information stored therein. A user terminal 3 stores evaluation behavior information for solving pointed-out content information likely to be pointed out to be improved for the purpose of health, and when it is determined that a behavior of a user corresponds to the evaluation behavior information, transmits corresponding evaluation behavior information to the server 2. The server 2 refers to the health check result information and evaluation behavior information, calculates point information assigned for each medical diagnosis item information, pointed-out content information, evaluation behavior information, and evaluation behavior information on the basis of respective associated evaluation tables, and transmits calculated point information to the health insurance terminal 4. The health insurance terminal 4 gives the user, points on the basis of the received point information.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a healthcare support system, a healthcare support method, and a program. [Background technology]

[0002] Conventionally, health care support systems for use in companies and the like have been proposed to support employee health care (see, for example, Patent Document 1). Patent Document 1 discloses a system that encourages employees to set improvement goals for daily life data such as attendance and exercise, and promotes the promotion of their health. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2021-68343 Summary of the Invention [Problem to be solved by the invention]

[0004] In recent years, the number of patients with lifestyle-related diseases (including diseases derived from lifestyle-related diseases) has been on the rise worldwide, and the importance of healthcare has been recognized once again. As awareness of healthcare is increasing, while there are people who are aware of and interested in healthcare (hereinafter also referred to as the "interested group"), there are also people who are not aware of or interested in healthcare (hereinafter also referred to as the "uninterested group"). Compared to the interested group, the uninterested group tends to be reluctant to use systems that support healthcare such as those described above.

[0005] In the invention of Patent Document 1, employees must set improvement targets for daily life data such as attendance and exercise, and this includes factors that make the indifferent group more reluctant to use the system. However, among the indifferent group, there are people who need to be conscious of health care (i.e., patients with lifestyle-related diseases or those at risk of developing lifestyle-related diseases). For this reason, it is desirable to induce such people to use the health care support system.

[0006] The present invention has been made in consideration of the above-mentioned situation, and its purpose is to provide a healthcare support system, a healthcare support method, and a program that encourage use of the system and contribute to promoting health improvement. [Means for solving the problem]

[0007] In order to achieve the above-mentioned object, the health care support system according to the present invention has the following features. A health insurance terminal that stores health check result information that is the result of the health check; a server that stores an evaluation table in which information on suggested improvements for health are likely to be linked to information on evaluation actions for solving the information on suggested improvements, and information on points assigned to each of the information on evaluation actions; A user terminal that stores the evaluation behavior information, The health insurance terminal transmits the health examination result information to the server, When the user terminal determines that the behavior of the user using the user terminal corresponds to the evaluation behavior information, the user terminal transmits the corresponding evaluation behavior information to the server; The server refers to the medical examination result information received from the health insurance terminal and the evaluation behavior information received from the user terminal, calculates points based on the evaluation table, and transmits the calculated point information to the health insurance terminal; The health insurance terminal grants the points to the user based on the received point information. It is a healthcare support system.

[0008] Furthermore, in order to achieve the above-mentioned object, the health care support method according to the present invention has the following features. A health insurance terminal that stores health check result information, which is a result of the health check, transmits the health check result information to a server; a user terminal that stores evaluation behavior information for solving suggested content information that may suggest improvements for health, when it is determined that the behavior of a user using the user terminal corresponds to the evaluation behavior information, transmitting the corresponding evaluation behavior information to the server; The server refers to the medical examination result information received from the health insurance terminal and the evaluation behavior information received from the user terminal, calculates points based on an evaluation table to which the indication content information, the evaluation behavior information, and the point information allocated to each of the evaluation behavior information are linked, and transmits the calculated point information to the health insurance terminal; The health insurance terminal grants the points to the user based on the received point information; It is a healthcare support method that has the following features.

[0009] Furthermore, in order to achieve the above-mentioned object, the program according to the present invention has the following features. A program for causing a computer to execute each of the steps described in the above healthcare support method. Effect of the Invention

[0010] The healthcare support system, healthcare support method, and program according to the present invention are described below. The health insurance terminal transmits medical checkup result information to the server, and when the user terminal determines that the behavior of the user using the user terminal corresponds to the evaluation behavior information, it transmits the corresponding evaluation behavior information to the server. In this way, when using the healthcare support system of this configuration, the user only needs to take an action (i.e., an evaluation action) to resolve the issues that may be suggested for improvement in terms of health, and is not required to perform any cumbersome operations. The server then refers to the health check result information received from the health insurance terminal and the evaluation behavior information received from the user terminal, and calculates points based on the evaluation table, and the health insurance terminal awards points to the user based on the point information received from the server. As a result, by simply performing actions that correspond to the evaluation behavior information, users in good health can maintain and improve their health, and users in poor health can improve (improve) their health. In addition, points are awarded for actions that maintain and improve health, and for actions that improve (improve) health. In this way, points are awarded simply by performing actions that correspond to the evaluation behavior information, so the interest of the above-mentioned uninterested group can be deepened. In other words, the healthcare support system of this configuration can attract users to use the system and contribute to promoting the improvement of their health.

[0011] The points are not particularly limited, and may be points that can be used for shopping or points that can be converted into cash.

[0012] The present invention has been briefly described above. Furthermore, the details of the present invention will be further clarified by reading the following description of the embodiment of the present invention (hereinafter, referred to as "embodiment") with reference to the accompanying drawings. [Brief description of the drawings]

[0013] [Figure 1] FIG. 1 is a block diagram showing an example of the configuration of a health care support system according to an embodiment of the present invention. [Diagram 2] FIG. 2 is a block diagram illustrating an example of the configuration of the server illustrated in FIG. [Diagram 3] FIG. 3 is a block diagram showing an example of the configuration of the user terminal shown in FIG. [Figure 4] FIG. 4 is a block diagram showing an example of the configuration of the health insurance terminal shown in FIG. [Diagram 5] FIG. 5 is a block diagram showing an example of the configuration of the cafeteria terminal shown in FIG. [Figure 6] FIG. 6 is a sequence diagram showing an example of a healthcare support method according to an embodiment of the present invention. [Figure 7] FIG. 7 is a flowchart showing an example of determination of the evaluation behavior information (receiving detailed examination / reexamination) shown in FIG. [Figure 8] FIG. 8 is a flowchart showing an example of determination of the evaluation behavior information (visiting a family doctor) shown in FIG. [Figure 9] FIG. 9 is a flowchart showing an example of determination of the evaluated behavior information (ensuring sleep time) shown in FIG. [Figure 10] FIG. 10 is a flowchart showing an example of the determination of the evaluated behavior information (non-smoking) shown in FIG. [Figure 11] FIG. 11 is a flowchart showing an example of determination of the evaluated behavior information (abstinence) shown in FIG. [Figure 12] FIG. 12 is a flowchart showing an example of determination of the evaluated behavior information (intake of a well-balanced diet) shown in FIG. [Figure 13] FIG. 13 is a flowchart showing an example of determination of the evaluation behavior information (1 exercise, 23 exercises per week) shown in FIG. [Figure 14] FIG. 14 is a flowchart showing an example of calculation of points based on the evaluation table shown in FIG. [Figure 15] FIG. 15 is a sequence diagram showing an example of the healthcare support method shown in FIG. 6, in which the user selects and eats a specific menu item. [Figure 16] FIG. 16 is a flowchart showing an example of determining whether the specific menu shown in FIG. 15 is selected. [Figure 17] FIG. 17 is a sequence diagram showing an example of a menu reservation method according to an embodiment of the present invention. [Figure 18] FIG. 18 is a sequence diagram showing an example of a method for reserving the menu shown in FIG. 17 when there are a plurality of user terminals. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0014] An example of an embodiment of the present invention will be described below. The components in each example described below can be appropriately combined as long as no inconsistencies occur. In addition, the contents described as an example of an embodiment may be omitted in other embodiments. Furthermore, the order of each process constituting the various flows described below is random as long as no inconsistencies occur in the process contents. The tools for executing the various systems, methods, and programs described below may be applications installed on a server or terminal, or may be specific websites.

[0015] <Healthcare support system> Fig. 1 is a block diagram showing an example of the configuration of a healthcare support system 1 according to an embodiment of the present invention. As shown in Fig. 1, the healthcare support system 1 includes a server 2, a user terminal 3, a health insurance terminal 4, and a cafeteria terminal 5. The server 2, the user terminal 3, the health insurance terminal 4, and the cafeteria terminal 5 are connected to each other so as to be able to communicate with each other via a predetermined network N, for example, by wire or wirelessly. The healthcare support system 1 may be composed of a plurality of user terminals 3 so that a plurality of users each use the same, or may be configured so that a single user terminal 3 is used by a plurality of users.

[0016] 2 is a block diagram showing an example of a configuration of the server 2 according to an embodiment of the present invention. The server 2 is managed by an administrator of the healthcare support system 1 or an administrator of a management platform for the healthcare support system 1, and includes at least a communication unit 21, a control unit 22, and a storage unit 23. Examples of the user terminal 3 include a mobile terminal such as a smartphone and a wearable terminal. The user terminal 3 may be linked to a measuring device that measures physical information, such as a weight scale 30 (see FIG. 1).

[0017] The communication unit 21 is realized by, for example, a NIC, and is connected to the network N by wire or wirelessly, and transmits and receives information between the user terminal 3, the health insurance terminal 4, and the cafeteria terminal 5 via the network N.

[0018] The control unit 22 processes various information including transmitted and received information. The control unit 22 may be configured with processing units according to each process, or each process may be performed by a single processing unit. The processing units related to the control unit 22 are realized, for example, by a CPU or the like executing various programs stored in a storage device inside the server 2. The various programs also include application programs installed in the server 2. The processing contents of the processing units will be described in detail later.

[0019] The storage unit 23 stores comprehensive user information, and evaluation tables shown in the following Tables 1 and 2. The user information is registration information when the user uses the health care support system. The evaluation table has diagnostic item information classified by items of the health checkup the user undergoes, suggested content information that may suggest improvement for each diagnostic item information, evaluation behavior information for solving the suggested content, and point information allocated to each evaluation behavior information, and each of the four pieces of information is linked.

[0020] An example of various types of information in the evaluation table according to this embodiment will be described below with reference to Tables 1 and 2. Examples of diagnostic item information include eight items: "height, weight, waist circumference, vision, and hearing tests," "chest X-ray and sputum test," "blood pressure measurement," "anemia test," "liver function test," and "blood lipid test." Examples of the information on the contents of the indications include five items: "Detailed examination / reexamination required," "Consult with your doctor," "Improve lifestyle habits," "Improve diet," and "Moderate exercise." Examples of evaluation behavior information include the following eight items: “receive detailed examination / re-examination,” “visit your family doctor,” “ensure adequate sleep,” “not smoke,” “eat a balanced diet,” “abstain from alcohol,” “one exercise session,” and “achieve 23 exercise sessions per week.” As an example of the point information, points are assigned to each of the eight items of the evaluation behavior information.

[0021] The indicated content information corresponds to the diagnostic item information. For example, when the diagnostic item information is "blood pressure measurement," the five items of indicated content information described above are linked to the diagnostic item information. On the other hand, when the diagnostic item information is "chest X-ray and sputum test," two items of indicated content information, "required detailed examination / required re-examination" and "consult with a family doctor," are linked to the diagnostic item information.

[0022] Similarly, the evaluation behavior information corresponds to the suggested content information. For example, when the suggested content information is "improving lifestyle habits," two pieces of evaluation behavior information, "ensuring sleep time" and "quitting smoking," are linked to the suggested content information. On the other hand, when the suggested content information is "consulting a family doctor," one piece of evaluation behavior information, "visiting a family doctor," is linked to the suggested content information. In other words, when the suggested content information is "improving lifestyle habits," "visiting a family doctor" cannot be an evaluation behavior, and therefore does not correspond to evaluation behavior information.

[0023] Similarly, the point information corresponds to the evaluation behavior information. For example, when the evaluation behavior information is "receive detailed examination / re-examination," point information of "10" points is assigned to the evaluation behavior information. On the other hand, when the evaluation behavior information is "quit smoking," point information of "100" points is assigned to the evaluation behavior information. In this way, in the evaluation table, the diagnosis item information, the indicated content information, the evaluation action information, and the point information are linked so as to correspond to each other.

[0024] The diagnosis item information, the indication content information, the evaluation behavior information, and the point information are each registered with arbitrary content by the administrator of the healthcare support system 1 or the administrator of the management platform of the healthcare support system 1.

[0025] In the health care support system 1 according to the present invention, it is sufficient that at least the indication content information, the evaluated behavior information, and the point information are associated with each other so as to correspond to each other.

[0026] [Table 1]

[0027] [Table 2]

[0028] 3 is a block diagram showing an example of a configuration of a user terminal 3 according to an embodiment of the present invention. The user terminal 3 is an information processing device used by a user, and includes at least a communication unit 31, an input unit 32, an output unit 33, a control unit 34, and a storage unit 35.

[0029] The communication unit 31 is realized by, for example, a NIC, and is connected to the network N by wire or wirelessly, and transmits and receives information between the server 2, the health insurance terminal 4, and the cafeteria terminal 5 via the network N.

[0030] The input unit 32 accepts various operations from the user. The input unit 32 may be, for example, a display surface with a touch panel function, or may be buttons provided on the user terminal 3 or a keyboard connected to the user terminal 3. The various operations are not particularly limited as long as they are operations corresponding to the input unit 32.

[0031] The output unit 33 is a medium for transmitting various information to the user. The output unit 33 may be, for example, a display screen such as a display of the user terminal 3 that visualizes various information, or may be a speaker of the user terminal 3 that makes various information audible. The transmission is not particularly limited as long as it is an operation according to the output unit 33.

[0032] The control unit 34 processes various information including transmitted and received information. The control unit 34 may be configured with processing units according to each process, or each process may be performed by a single processing unit. The processing unit of the control unit 34 is realized, for example, by a CPU or the like executing various programs stored in a storage device inside the user terminal 3. The various programs also include application programs installed in the user terminal 3. The control unit 34 determines whether the acquired user behavior information corresponds to the evaluation behavior information based on the evaluation behavior information stored in the storage unit 35.

[0033] The storage unit 35 stores the evaluation behavior information of the evaluation table, etc. If the points granted from the health insurance terminal and the rights granted from the cafeteria terminal are digital information, the storage unit 35 can store the received information.

[0034] 4 is a block diagram showing an example of the configuration of a health insurance terminal 4 according to an embodiment of the present invention. The health insurance terminal 4 is an information processing device used by, for example, a human resources or labor officer or a health insurance association member (hereinafter also referred to as a "health insurance terminal user") who has the results of health checkup information (i.e., health checkup result information), and includes at least a communication unit 41, an input unit 42, an output unit 43, a control unit 44, and a storage unit 45.

[0035] The communication unit 41 is realized by, for example, a NIC and is connected to the network N by wire or wirelessly, and transmits and receives information between the server 2 and the user terminal 3 via the network N.

[0036] The input unit 42 accepts various operations from the health insurance terminal user. The input unit 42 may be, for example, a display screen with a touch panel function, or may be buttons provided on the health insurance terminal 4 or a keyboard connected to the health insurance terminal 4. The various operations are not particularly limited as long as they are operations corresponding to the input unit 42.

[0037] The output unit 43 is a medium for transmitting various information to the user. The output unit 43 may be, for example, a display screen such as a display of the health insurance terminal 4 that visualizes various information, or may be a speaker of the health insurance terminal 4 that audibly converts various information. The transmission is not particularly limited as long as it is an operation corresponding to the output unit 43.

[0038] The control unit 44 processes various information including information transmitted and received. The control unit 44 may be configured with processing units for each process, or each process may be performed by a single processing unit. The processing units related to the control unit 44 are realized, for example, by a CPU or the like executing various programs stored in a storage device inside the health insurance terminal 4. The various programs also include application programs installed in the health insurance terminal 4. The control unit 44 transmits health check result information of a specified person (i.e., a user) in response to a request from the server 2, and grants points to the user based on point information received from the server 2.

[0039] The storage unit 45 stores comprehensive medical checkup result information and point information of the user. Comprehensive medical checkup result information is, for example, medical checkup result information of various people other than the user. In other words, the medical checkup result information stored in the storage unit 45 is not limited to only the medical checkup result information of the user. However, depending on the judgment of the user of the health insurance terminal, the medical checkup result information stored in the storage unit 45 may be limited to only the medical checkup result information of the user.

[0040] 5 is a block diagram showing an example of the configuration of a cafeteria terminal 5 according to an embodiment of the present invention. Cafeteria terminal 5 is an information processing device used, for example, by a food provider who provides meals to users or a person working in a company's employee cafeteria (hereinafter also referred to as a "cafeteria terminal user"). The cafeteria terminal 5 includes at least a communication unit 51, an input unit 52, an output unit 53, a control unit 54, and a storage unit 55.

[0041] The communication unit 51 is realized by, for example, a NIC and is connected to the network N by wire or wirelessly, and transmits and receives information between the server 2 and the user terminal 3 via the network N.

[0042] Input unit 52 accepts various operations from a cafeteria terminal user. Input unit 52 may be, for example, a display surface with a touch panel function, or may be buttons provided on cafeteria terminal 5 or a keyboard connected to cafeteria terminal 5. The various operations are not particularly limited as long as they are operations corresponding to input unit 52.

[0043] Output unit 53 is a medium for transmitting various information to a user. Output unit 53 may be, for example, a display screen such as a display of cafeteria terminal 5 that visualizes various information, or may be a speaker of cafeteria terminal 5 that audibly converts various information. The transmission is not particularly limited as long as it is an operation corresponding to output unit 53.

[0044] The control unit 54 processes various information including transmitted and received information. The control unit 54 may be configured with processing units for each process, or each process may be performed by a single processing unit. The processing units of the control unit 54 are realized, for example, by a CPU or the like executing various programs stored in a storage device inside the cafeteria terminal 5. The various programs also include application programs installed in the cafeteria terminal 5. The control unit 54 transmits menu information in response to a request from the server 2, grants rights to users based on reservation information received from the server 2, and predicts the amount of ingredients to be ordered from the supplier.

[0045] The storage unit 55 stores menu information, reservation information, and information on rights granted to users. The storage unit 55 may store, for example, past order information for suppliers. This allows the control unit 54 to refer to the past order information and predict the amount of ingredients to be ordered based on the reservation information.

[0046] <Healthcare support methods and programs> Fig. 6 is a sequence diagram showing an example of the healthcare support method 11 according to the embodiment of the present invention. In other words, Fig. 6 is a sequence diagram showing an example of the operation of the program of the healthcare support method.

[0047] The server 2 requests the health insurance terminal 4 for the medical checkup result information of a specific user at a predetermined time or by a predetermined operation (step S1). The health insurance terminal 4 transmits the medical checkup result information of the specified user to the server 2 (step S3), and the server 2 receives the medical checkup result information of the specific user (step S5).

[0048] When the user terminal 3 detects or confirms the user's behavior, it acquires the user's behavior information (step S7). The user's behavior information may be detected or confirmed, for example, by an application installed in the user terminal 3, or may be detected or confirmed by the user's operation of the user terminal. As an example, in a case where a running app is installed in the user terminal 3, when the user runs, the user's running (i.e., behavior information) is detected or confirmed by the running app. On the other hand, when the user operates the user terminal 3, the user inputs information about the run (i.e., behavior information) into the user terminal 3, which is detected or confirmed. Note that the acquisition of the user's behavior information may be performed at a predetermined time or by a predetermined operation, and is not particularly limited.

[0049] The user terminal 3 judges whether or not the acquired behavioral information corresponds to the stored evaluation behavioral information (step S9). The judgment of the evaluation behavioral information will be described with reference to Figs. 7 to 13. The various processes shown in Figs. 7 to 13 are processes for judging whether or not the acquired behavioral information corresponds to the evaluation behavioral information in the evaluation tables shown in Tables 1 and 2. Note that the judgment of each piece of evaluation behavioral information described later is performed in conjunction with a corresponding app, but is not limited to this.

[0050] FIG. 7 is a flowchart showing an example of a determination as to whether or not the behavioral information acquired by the user terminal 3 corresponds to the evaluation behavioral information "receive detailed examination / reexamination." When the user terminal 3 acquires the behavioral information, it starts the determination of the evaluation behavioral information. First, it loads a map application (step S901), and checks whether or not a hospital visit event has occurred (step S903). When the occurrence of the hospital visit event is confirmed, it checks whether or not the user stayed at the visited hospital for a predetermined time (step S905). On the other hand, when the occurrence of the hospital visit event is not confirmed, it is determined that the acquired behavioral information does not correspond to "receive detailed examination / reexamination" (step S909), and the determination of the evaluation behavioral information ends.

[0051] When it is confirmed in step S905 that the user has stayed at the visited hospital for the specified time, the acquired behavioral information is determined to correspond to "receiving detailed examination / reexamination" (step S907), and the evaluation behavioral information determination ends. On the other hand, when it is not confirmed that the user has stayed at the visited hospital for the specified time, the acquired behavioral information is determined not to correspond to "receiving detailed examination / reexamination" (step S909), and the evaluation behavioral information determination ends.

[0052] Since the hospital may be visited for reasons other than undergoing a detailed examination or a re-examination, after step S907 or step S909, a final confirmation step by the user's operation may be performed. Additionally, if the user registers a detailed examination or a re-examination in the calendar app, it may be linked to the calendar app. Thus, in the determination of evaluation action information, to improve accuracy, the user's operation may be accepted, or it may be linked to other apps, and the same applies to the determination of each evaluation action information described below.

[0053] Generally, when a person (not limited to the user) who is pointed out to "undergo a detailed examination / re-examination" undergoes a detailed examination / re-examination, the health examination result information of that person's detailed examination / re-examination is delivered to the health insurance terminal user. Therefore, for the determination of evaluation action information ("undergo a detailed examination / re-examination") on the user terminal 3, the process in FIG. 7 is performed as described above. However, for the sake of accuracy, in the subsequent flow in FIG. 6, it may be determined whether the evaluation action information determined by the user terminal 3 is correct. Note that the determination of whether the evaluation action information determined by the user terminal 3 as described above is correct may be similarly performed for the determination of the following evaluation action information.

[0054] Additionally, when a person (not limited to the user) who is pointed out to "undergo a detailed examination / re-examination" undergoes a detailed examination / re-examination, a receipt (medical fee statement) is sent from the hospital to the health insurance terminal user. Therefore, for the evaluation action information of "undergo a detailed examination / re-examination", the evaluation action information may be obtained without being processed by the user terminal 3. The same applies to the following evaluation action information.

[0055] FIG. 8 is a flowchart showing an example of a determination as to whether or not the behavioral information acquired by the user terminal 3 corresponds to the evaluation behavioral information "visit a family doctor". When the user terminal 3 acquires the behavioral information, it starts the determination of the evaluation behavioral information. First, it reads the GPS application (step S911), and checks whether or not there is stay information at a registered hospital (step S913). When it is confirmed that there is stay information at a registered hospital, it checks whether or not the user stayed at the registered hospital for a predetermined time (step S915). On the other hand, when it is not confirmed that there is stay information at a registered hospital, it is determined that the acquired behavioral information does not correspond to "visit a family doctor" (step S919), and the determination of the evaluation behavioral information ends.

[0056] When it is confirmed in step S915 that the user has stayed in the registered hospital for the specified time, the acquired behavioral information is determined to correspond to "visiting a family doctor" (step S917), and the evaluation behavioral information determination ends. On the other hand, when it is not confirmed that the user has stayed in the registered hospital for the specified time, the acquired behavioral information is determined not to correspond to "visiting a family doctor" (step S919), and the evaluation behavioral information determination ends.

[0057] If there is no registered hospital (hospital information is not registered), the same flow as that for determining whether the behavioral information corresponds to "receive detailed examination / re-examination" may be used. In this case, it is preferable to perform the above-mentioned final confirmation step so that "receive detailed examination / re-examination" and "visit a family doctor" are not mixed up in the determination of the evaluation behavioral information. In addition, regardless of whether there is a registered hospital, the determination may be made based on the medical receipt (medical fee statement).

[0058] FIG. 9 is a flowchart showing an example of a determination as to whether or not behavioral information acquired by the user terminal 3 corresponds to "ensuring quality sleep time" of the evaluated behavioral information. When the user terminal 3 acquires behavioral information, it starts determining the evaluated behavioral information. First, it loads a sleep management application (step S921) and checks whether or not the sleep time exceeds a predetermined time (step S923). If it is confirmed that the sleep time exceeds the predetermined time, it is determined that the acquired behavioral information corresponds to "ensuring quality sleep time" (step S925), and the determination of the evaluated behavioral information ends. On the other hand, if it is not confirmed that the sleep time exceeds the predetermined time, it is determined that the acquired behavioral information does not correspond to "ensuring quality sleep time" (step S927), and the determination of the evaluated behavioral information ends.

[0059] FIG. 10 is a flowchart showing an example of a judgment as to whether or not the behavioral information acquired by the user terminal 3 corresponds to the "no smoking" category of the evaluated behavioral information. When the user terminal 3 acquires the behavioral information, it starts judging the evaluated behavioral information. First, it reads a non-smoking management application (step S929) and checks whether or not the non-smoking time has exceeded a predetermined time (step S931). If it is confirmed that the non-smoking time has exceeded the predetermined time, it is judged that the acquired behavioral information corresponds to "no smoking" (step S933), and the judgment of the evaluated behavioral information ends. On the other hand, if it is not confirmed that the non-smoking time has exceeded the predetermined time, it is judged that the acquired behavioral information does not correspond to "no smoking" (step S935), and the judgment of the evaluated behavioral information ends.

[0060] FIG. 11 is a flowchart showing an example of a determination as to whether or not behavioral information acquired by the user terminal 3 corresponds to the "abstinence" of the evaluated behavioral information. When the user terminal 3 acquires behavioral information, it starts a determination of the evaluated behavioral information. First, it reads abstinence management application (step S937) and checks whether or not the abstinence time exceeds a predetermined time (step S939). If it is confirmed that the abstinence time exceeds the predetermined time, it is determined that the acquired behavioral information corresponds to "abstinence" (step S941), and the determination of the evaluated behavioral information ends. On the other hand, if it is not confirmed that the abstinence time exceeds the predetermined time, it is determined that the acquired behavioral information does not correspond to "abstinence" (step S943), and the determination of the evaluated behavioral information ends.

[0061] FIG. 12 is a flowchart showing an example of a determination as to whether or not behavioral information acquired by the user terminal 3 corresponds to the evaluated behavioral information "taking a balanced diet." When the user terminal 3 acquires behavioral information, it starts determining the evaluated behavioral information. First, it reads a dietary life management application (step S945) and checks whether or not the nutritional balance has achieved a reference value (step S947). When it is confirmed that the nutritional balance has achieved the reference value, it checks whether or not the calorie intake is within the reference value (step S949). On the other hand, when it is not confirmed that the nutritional balance has achieved the reference value, it determines that the acquired behavioral information does not correspond to "taking a balanced diet" (step S953), and ends the determination of the evaluated behavioral information.

[0062] If it is confirmed in step S949 that the calorie intake is within the standard value, the acquired behavioral information is determined to correspond to "taking a balanced diet" (step S951), and the evaluation of the evaluated behavioral information is terminated. On the other hand, if it is not confirmed that the calorie intake is within the standard value, the acquired behavioral information is determined not to correspond to "taking a balanced diet" (step S953), and the evaluation of the evaluated behavioral information is terminated.

[0063] In general, it is recognized that the time at which one eats a meal (mealtime) has a significant impact on the health of many people (e.g., chrono-nutritional studies, etc.). As an example, irregular mealtimes can lead to obesity, etc. For this reason, mealtimes may be added as a judgment criterion to the flow in FIG. 12, in the same way as nutritional balance and calorie intake.

[0064] 13 is a flowchart showing an example of a determination as to whether or not behavioral information acquired by the user terminal 3 corresponds to "1 exercise" and "23 exercises per week" of the evaluated behavioral information. When the user terminal 3 acquires the behavioral information, it starts determining the evaluated behavioral information. First, it loads a running app (step S955) and acquires a running distance and a running time (step S957). Then, it calculates an exercise value from the acquired running distance and running time (step S959).

[0065] Exercise is a unit of measurement for the amount of physical activity, and is calculated by multiplying METs, a unit that represents the intensity of physical activity as a function of how many times the intensity is at rest, by the duration of activity (h) (1 exercise = 1 MET x 1 hour).

[0066] When the exercise value is calculated in step S959, it is checked whether the calculated exercise value is 1 exercise or more (step S963). When it is checked that the calculated exercise value is 1 exercise or more, it is checked whether the exercise is 23 exercises or more per week, for example, based on data stored in the storage unit 35 of the user terminal 3 (S963). On the other hand, if it is not checked that the calculated exercise value is 1 exercise or more, it is determined that the acquired behavioral information does not correspond to "1 exercise" (step S967), and the determination of the evaluated behavioral information is completed.

[0067] If it is confirmed in step S963 that there are 23 or more exercises per week, the acquired behavioral information is determined to correspond to "23 exercises per week" (step S965), and the evaluation of the evaluated behavioral information ends. On the other hand, if it is not confirmed that there are 23 or more exercises per week, the acquired behavioral information is determined to correspond to "1 exercise" and not "23 exercises per week" (step S969), and the evaluation of the evaluated behavioral information ends.

[0068] For convenience of explanation, the decimal points are rounded down, but the present invention is not limited to this. In addition, the present invention is a simple process for determining whether or not the user has completed one or more exercises or 23 or more exercises per week, but the present invention is not limited to this.

[0069] The above describes how to determine the evaluation behavior information.

[0070] If it is determined in step S9 that the behavioral information corresponds to the evaluated behavioral information, the user terminal 3 transmits the corresponding evaluated behavioral information to the server 2 (step S11). When the server 2 receives the evaluated behavioral information from the user terminal 3 (step S13), it refers to the evaluated behavioral information and the health check result information received from the health insurance terminal 4 and calculates points based on the evaluation table (step S15).

[0071] The calculation of points based on the evaluation table will be described with reference to Fig. 14. When the server 2 receives the medical checkup result information from the health insurance terminal 4 and the evaluated behavior information from the user terminal 3, it starts the calculation of points based on the evaluation table. First, it refers to the indication content information from the received medical checkup result information (step S151), and refers to the received evaluated behavior information (step S153).

[0072] When the indication content information of the received health check result information and the received evaluation behavior information are referred to, it is determined whether the received evaluation behavior information corresponds to the indication content information (step S155). If it is determined that the received evaluation behavior information corresponds to the indication content, the point information allocated to the evaluation behavior information is extracted (step S157), and the calculation of points based on the evaluation table is terminated. On the other hand, if it is determined that the received evaluation behavior information does not correspond to the indication content, the point information is not extracted and the calculation of points based on the evaluation table is terminated.

[0073] For example, if the suggested content information is "improving lifestyle habits," the received evaluated behavior information is determined to be the evaluated behavior information corresponding to the suggested content information if it is "ensuring sleep time" or "quitting smoking." However, if the received evaluated behavior information is "visiting a family doctor," it is determined to be the evaluated behavior information not corresponding to the suggested content information.

[0074] Here, for a healthy user who does not have any indications in the health result information (i.e., when the health result information does not include indication content information), point calculation may be performed so that points are awarded by performing an action corresponding to the evaluation behavior information. As a result, the evaluation behavior information in this case does not correspond to specific indication content information, but corresponds to any indication content information. This allows healthy users to use the health care support system 1 according to this embodiment.

[0075] For users who have information on the findings in their medical examination results, the first priority is to resolve the findings, so in this example, the processing mode in which points are calculated under the above conditions has been described, but the present invention is not limited to this. The calculation of points based on the evaluation table has been described above.

[0076] For convenience of explanation, step S151 and step S153 are different steps, but step S151 of referring to the indicated content information from the received medical checkup result information and step S153 of referring to the received evaluation behavior information may be performed in the same step. In addition, the indicated content information may be referred to from the received medical checkup result information (step S151) after referring to the received evaluation behavior information (step S153).

[0077] When the point information is obtained in step S15, the server 2 transmits the point information to the health insurance terminal 4 (step S17), and the health insurance terminal 4 receives the point information (step S19). The health insurance terminal 4 gives points to the user (user terminal 3) based on the received point information (step S21). As a result, the user (user terminal 3) acquires points.

[0078] The points are given to the user (user terminal 3) of the health insurance terminal 4 at any timing (step S21). As an example, a case where points are given once a year based on the previous year's health check result information will be described. When points are given based on the previous year's health check result information, points are given only when the health condition (e.g., the contents of indications) is maintained / improved or improved (improved) compared to the previous year, and points are not given if the health condition is not maintained / improved or improved (improved). In this way, the points are given based on the previous year's health check result information by a process of comparing the latest health check result information with the previous year's health check result information. This process may be performed by any one of the server 2, the user terminal 3, and the health insurance terminal 4, and the processing method, etc. are not particularly limited. In the healthcare support method 11, points are managed by the above-mentioned processing (steps).

[0079] <Examples of healthcare support methods and programs> 15 is a sequence diagram showing an example of the healthcare support method 11a in the case where a user selects and eats a specific menu, which is an example of the healthcare support method 11. Note that the healthcare support method 11a has the same flow and processing as the healthcare support method 11, except for the processing of determining whether the menu is a specific menu (step S9a), which corresponds to the processing (step) of determining evaluation behavior information (step S9) of the healthcare support method 11, and therefore a description of this point will be omitted.

[0080] The user's actions in the healthcare support method 11a include reserving a menu and eating the selected (reserved) menu.

[0081] The menu includes drinks, food, ingredients (such as uncooked foods), and dishes (cooked ingredients), etc. In addition, the specific menu is, for example, a menu suitable for healthy eating or improving the user's suggestions, and is not particularly limited.

[0082] FIG. 16 is a flowchart showing an example of a determination as to whether or not behavioral information acquired by the user terminal 3 (i.e., a menu eaten by the user) corresponds to a specific menu. When the user terminal 3 acquires behavioral information, it starts to determine whether or not it is a specific menu. First, it reads a dietary life management application (step S971) and checks whether or not it is a registered menu (step S973). If it is confirmed that it is a registered menu, it determines that the menu eaten by the user (i.e., behavioral information) is a specific menu (step S975) and ends the determination as to whether or not it is a specific menu. On the other hand, if it is not confirmed that the menu eaten by the user is a registered menu, it determines that the acquired behavioral information is not a specific menu (step S977) and ends the determination as to whether or not it is a specific menu.

[0083] <How to reserve a menu> Fig. 17 is a sequence diagram showing an example of a menu reservation method 12 according to an embodiment of the present invention. In other words, Fig. 17 is a sequence diagram showing an example of the operation of the menu reservation method.

[0084] The server 2 requests menu information from the cafeteria terminal 5 at a predetermined time or by a predetermined operation (step S31). The cafeteria terminal 5 transmits the menu information to the server 2 (step S33), the server 2 receives the menu information (step S35), and transmits the received menu information to the user terminal 3 (step S37). Note that the menu information may be transmitted from the cafeteria terminal 5 to the server 2 at a predetermined time or by a predetermined operation. In other words, step S31 may be omitted.

[0085] When the user terminal 3 receives the menu information, the user can select any menu from the menu information. When a menu is selected by the user, the user terminal 3 transmits reservation information for the menu to the server 2 (step S41), and the server 2 receives the reservation information and accepts the reservation (step S43). The reservation information is then transmitted from the server 2 to the dining hall terminal 5 (step S45). The dining hall terminal 5 receives the reservation information (step S47), and grants rights to the user (user terminal 3) based on the received reservation information. As a result, the user (user terminal 3) acquires the rights (step S51).

[0086] An example of a right is a priority right that allows a user to receive a reserved menu first. In other words, the priority right allows a user to receive a reserved menu without having to stand in line at a restaurant or the like. The priority right may be an actual item such as a ticket, or digital information such as a barcode.

[0087] Furthermore, if the menu selected (reserved) by the user is a specific menu, points may be awarded to the user as described above in "Example of a healthcare support method and an example of a program."

[0088] Furthermore, when the server 2 transmits the menu information received from the dining room terminal to the user terminal 3 (step S37), it may recommend a particular menu to the user as a recommended menu, tailored to the user. Method 12 of reserving a menu has been explained above.

[0089] <An example of how to reserve a menu> 18 is a sequence diagram showing an example of the menu reservation method 12, that is, an example of the menu reservation method 12a in the case where there are multiple user terminals. Note that the menu reservation method 12a has the same flow and the same processes as the menu reservation method 12, except for the process of predicting food ordering (step S53), so a description of this point will be omitted.

[0090] The server 2 accepts reservations from multiple user terminals 3 (step S43), transmits multiple pieces of reservation information to the dining room terminal 5 (step S45), and the dining room terminal 5 receives the multiple pieces of reservation information (step S47). The dining room terminal 5 then predicts the order quantity of ingredients based on the multiple pieces of reservation information (step S53). In this way, if the order quantity of ingredients can be predicted, it is possible to prevent excess ordering of ingredients. In other words, food waste can be reduced.

[0091] As shown in FIG. 18, the granting of rights by the cafeteria terminal 5 (step S49) may be performed only for users (user terminals 3) who satisfy specific conditions. The menu reservation method 12a has been described above.

[0092] <Actions and Effects> According to the healthcare support system 1, healthcare support method (11, 11a), and program (hereinafter also referred to as "healthcare support system 1, etc.") of this embodiment, the user simply performs an action corresponding to the evaluation action information. As a result, the health of a user in good health is maintained and improved, and the health of a user in poor health is improved (improved). In addition, the healthcare support system 1 of this embodiment does not require the user to perform troublesome operations when using it, and further, the user is given points for actions (i.e., evaluation actions) for maintaining and improving and improving (improving) the health state. This can deepen the interest of the indifferent group (people who are not aware of or interested in healthcare).

[0093] Furthermore, according to the healthcare support system 1 of this embodiment, the evaluation behavior information includes the selection and eating of a specific menu, thereby encouraging the user to be aware of healthy eating habits and improving their eating habits.

[0094] Furthermore, according to the healthcare support system 1 of this embodiment, by reserving a menu, a user is granted the right to receive the selected (reserved) menu on a priority basis, thereby creating an opportunity for uninterested users to use the healthcare support system 1.

[0095] Furthermore, according to the healthcare support system 1 of this embodiment, if the menu that the user reserves is a specific menu, points are awarded to the user, thereby encouraging the user to be aware of healthy eating habits and improving their eating habits.

[0096] Furthermore, according to the healthcare support system 1 etc. of this embodiment, when the medical checkup result information does not include any indication information (i.e., the user is healthy), the server 2 refers to the evaluation behavior information received from the user terminal 3 and calculates points based on the evaluation table. This makes the healthcare support system of this embodiment applicable to healthy people (including people other than the user).

[0097] As a result, the healthcare support system 1, the healthcare support method (11, 11a), and the program according to this embodiment can attract use of the system and contribute to promoting the improvement of the user's health.

[0098] <Other forms> The present invention is not limited to the above-described embodiment, and can be appropriately modified, improved, etc. In addition, the material, shape, size, number, arrangement location, etc. of each component in the above-described embodiment are arbitrary as long as the present invention can be achieved, and are not limited.

[0099] Here, features of the embodiments of the healthcare support system, the healthcare support method, and the program according to the present invention described above will be briefly summarized and listed in the following [1] to [8]. [1] A health insurance terminal (4) that stores health check result information that is the result of the health check; A server (2) that stores evaluation tables (Tables 1 and 2) in which information on suggested improvements for health are associated with information on suggested improvements for health, information on evaluation behavior for solving the information on suggested improvements, and information on points assigned to each of the information on evaluation behavior are associated with each other; A user terminal (3) that stores the evaluation behavior information, The health insurance terminal (4) transmits the health examination result information to the server (2) (step S3). When the user terminal (3) determines that the behavior of the user using the user terminal corresponds to the evaluation behavior information (step S9, step S9a, Figs. 7 to 13, and 15), it transmits the corresponding evaluation behavior information to the server (step S11). The server (2) refers to the medical examination result information received from the health insurance terminal (4) and the evaluation behavior information received from the user terminal (3), calculates points based on the evaluation table (step S15), and transmits the calculated point information to the health insurance terminal (4) (step S17). The health insurance terminal (4) grants the points to the user based on the received point information (step S21). Healthcare support system (1). [2] In the health care support system (1) described in [1] above, The suggested content information includes an item suggesting improvement of dietary habits, The evaluation behavior information includes the user selecting and eating a specific menu item. Healthcare support system (1). [3] In the healthcare support system (1) described in [2] above, The cafeteria terminal (5) further stores menu information that can be reserved by the user, The cafeteria terminal (5) transmits the menu information to the server (2) (step S33), The server (2) transmits the received menu information to the user terminal (3) (step S37), The user terminal (3) transmits reservation information of the menu selected by the user from the received menu information to the server (2) (step S41), The server (2) transmits the received reservation information to the cafeteria terminal (5) (step S45), The cafeteria terminal (5) grants rights to the user based on the received reservation information (step S49), Healthcare support system (1). [4] In the healthcare support system (1) according to any one of [3] above, When the specific menu is included in the reservation information (step S9a), the server (2) calculates points with reference to the received health check result information and the evaluation action information based on the evaluation table (step S15), Healthcare support system (1). [5] In the healthcare support system (1) according to [3] or [4] above, The right includes the right for the user to preferentially receive the selected menu (step S51), Healthcare support system (1). [6] In the healthcare support system (1) according to any one of [3] to [5] above, A plurality of the user terminals (3) are provided, Each of the plurality of user terminals (3) transmits reservation information of the menu selected by the user from the received menu information to the server (step S41 in FIG. 17), The server (2) transmits the received plurality of pieces of reservation information to the dining room terminal (5) (step S45 in FIG. 17). The dining room terminal (5) manages the received plurality of pieces of reservation information (step S53). Healthcare support system (1). [7] In the health care support system (1) according to any one of [1] to [6] above, The server (2), If the medical examination result information received from the health insurance terminal (4) does not include the indicated content information, the system refers to the evaluation behavior information received from the user terminal (3), calculates points based on the evaluation table, and transmits the calculated point information to the health insurance terminal (4); The health insurance terminal (4) grants the points to the user based on the received point information. Healthcare support system (1). [8] A health insurance terminal (4) that stores health check result information, which is the result of the health check, transmits the health check result information to a server (2) (S3); A user terminal (3) stores evaluation behavior information for solving information on the contents of the indication that may suggest improvements for health, and when it is determined that the behavior of a user using the user terminal corresponds to the evaluation behavior information (step S9, step S9a), transmits the corresponding evaluation behavior information to the server (2) (step S11); The server (2) refers to the medical examination result information received from the health insurance terminal (4) and the evaluation behavior information received from the user terminal (3), calculates points based on the evaluation tables (Tables 1 to 2) in which the indication content information, the evaluation behavior information, and the point information assigned to each of the evaluation behavior information are linked (step S13), and transmits the calculated point information to the health insurance terminal (4) (step S17); The health insurance terminal (4) provides the user with the points based on the received point information (S21); A healthcare support method (11, 11a). [9] A program for causing a computer to execute each of the steps described in [8] above. [Explanation of symbols]

[0100] 1. Healthcare support system 2 Server 3. User terminal 4 Health insurance terminal 5. Cafeteria terminal 30. Weight Scale 11,11a Healthcare support methods 12,12a How to make a reservation 21, 31, 41, 51 Communications Department 22,34,44,54 Control section 23,35,45,55 Storage section 32,42,52 Input section 33,43,53 Output section N Network

Claims

1. A health insurance terminal that stores health check result information that is the result of the health check; a server that stores an evaluation table in which information on suggested content that may be improved for health, information on evaluation behavior for solving the information on suggested content, and information on points assigned to each of the information on evaluation behavior are linked to each other; A user terminal that stores the evaluation behavior information, The health insurance terminal transmits the health examination result information to the server, When the user terminal determines that the behavior of the user using the user terminal corresponds to the evaluation behavior information, the user terminal transmits the corresponding evaluation behavior information to the server; The server refers to the medical examination result information received from the health insurance terminal and the evaluation behavior information received from the user terminal, calculates points based on the evaluation table, and transmits the calculated point information to the health insurance terminal; The health insurance terminal grants the points to the user based on the received point information. Healthcare support system.

2. The health care support system according to claim 1, The suggested content information includes an item suggesting improvement of dietary habits, The evaluation behavior information includes the user selecting and eating a specific menu item. Healthcare support system.

3. The health care support system according to claim 2, The dining room terminal further includes a terminal for storing menu information that can be reserved by the user. The cafeteria terminal transmits the menu information to the server, The server transmits the received menu information to the user terminal; the user terminal transmits to the server reservation information for a menu selected by the user from the received menu information; The server transmits the received reservation information to the dining room terminal, The dining hall terminal grants a right to the user based on the received reservation information. Healthcare support system.

4. The health care support system according to claim 3, When the reservation information includes the specific menu, the server calculates points based on the evaluation table by referring to the received medical examination result information and the evaluation behavior information. Healthcare support system.

5. The health care support system according to claim 3 or 4, The rights include a right for the user to preferentially receive the selected menu item, Healthcare support system.

6. The health care support system according to any one of claims 3 to 5, A plurality of said user terminals, each of the plurality of user terminals transmits reservation information for the menu selected by the user from the received menu information to the server; The server transmits the received plurality of pieces of reservation information to the dining room terminal, The dining hall terminal manages the received plurality of pieces of reservation information. Healthcare support system.

7. The health care support system according to any one of claims 1 to 6, The server, If the medical examination result information received from the health insurance terminal does not include the indication content information, refer to the evaluation behavior information received from the user terminal, calculate points based on the evaluation table, and transmit the calculated point information to the health insurance terminal; The health insurance terminal grants the points to the user based on the received point information. Healthcare support system.

8. A health insurance terminal that stores health check result information, which is a result of the health check, transmits the health check result information to a server; a user terminal that stores evaluation behavior information for solving suggested content information that may suggest improvements for health, when it is determined that the behavior of a user using the user terminal corresponds to the evaluation behavior information, transmitting the corresponding evaluation behavior information to the server; The server refers to the medical examination result information received from the health insurance terminal and the evaluation behavior information received from the user terminal, calculates points based on an evaluation table to which the indication content information, the evaluation behavior information, and the point information allocated to each of the evaluation behavior information are linked, and transmits the calculated point information to the health insurance terminal; The health insurance terminal grants the points to the user based on the received point information; A healthcare support method comprising:

9. A program for causing a computer to execute each of the steps recited in claim 8.

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