Inheritance guidance system, inheritance guidance method, and program

Abstract

A transfer guidance system (100) includes an estimation data generation unit (101), a reception unit (102), a guidance information generation unit (103), and a presentation unit (104). The estimation data generation unit (101) generates estimation data by estimating the operation time of a transportation system on the basis of actual operation data for a plurality of transportation systems. The reception unit (102) receives request information which includes a departure location and a destination. The guidance information generation unit (103) generates, on the basis of the estimation data and the request information, guidance information for guiding a user along a route which is from the departure location to the destination and which extends over a plurality of transportation systems . The presentation unit (104) presents the guidance information to the user.

Description

Technical Field

[0001] The present invention relates to a succession guidance system, a succession guidance method, and a non-transitory computer-readable medium storing a program.

Background Art

[0002] A succession guidance system used when moving to a destination using a plurality of transportation means has been developed.

[0003] Patent Document 1 discloses a system in which a provider arranges to pick up a user at a stop of a public transportation means when the user arrives at the stop of the public transportation means via the public transportation means.

[0004] Patent Document 2 discloses a reservation management system for guiding a route using a plurality of transportation means and reserving transportation means on the route. This system calculates, for example, the probability that a bus to be used will be late based on the late performance data of buses in a predetermined time period. Further, this system calculates the probability that a predetermined event such as an accident will be restored within a predetermined period in the transportation means on the route.

Prior Art Documents

Patent Documents

[0005]

Patent Document 1

Patent Document 2

Summary of the Invention

Problems to be Solved by the Invention

[0006] However, in some regions or local governments, for example, traffic congestion may be chronic on roads and it may not be possible to operate as scheduled. In addition, for some other reasons, the operation of transportation agencies may not be carried out as scheduled on a daily basis. Under such circumstances, even if the above-mentioned technology is used to provide transfer guidance, users may not be able to achieve their desired movements.

[0007] The present disclosure has been made in view of such problems, and an object thereof is to provide a transfer guidance system or the like that can respond to traffic conditions.

Means for Solving the Problems

[0008] The transfer guidance system according to one embodiment of the present disclosure includes an estimated data generation means, a reception means, a guidance information generation means, and a presentation means. The estimated data generation means generates estimated data by estimating the operation time of a transportation agency based on the actual performance data of the operation in a plurality of transportation agencies. The reception means receives request information including a departure place and a destination. The guidance information generation means generates guidance information for guiding a transfer route spanning a plurality of transportation agencies from the departure place to the destination based on the estimated data and the request information. The presentation means presents the guidance information to the user.

[0009] The transfer guidance method according to one embodiment of the present disclosure is executed by a computer in the following manner. The computer generates estimated data by estimating the operation time of a transportation agency based on the actual performance data of the operation in a plurality of transportation agencies. The computer receives request information including a departure place and a destination. The computer generates guidance information for guiding a transfer route spanning a plurality of transportation agencies from the departure place to the destination based on the estimated data and the request information. The computer presents the guidance information to the user.

[0010] A program according to one embodiment of the present disclosure causes a computer to execute the following steps. The computer estimates the operation time of a transportation facility based on the operation performance data of a plurality of transportation facilities and generates estimated data. The computer receives request information including a departure place and a destination. The computer generates guidance information for guiding a route spanning a plurality of transportation facilities from the departure place to the destination based on the estimated data and the request information. The computer presents the guidance information to the user.

Effect of the Invention

[0011] According to the present disclosure, it is possible to provide a transfer guidance system or the like corresponding to the traffic situation.

Brief Description of the Drawings

[0012]

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Mode for Carrying Out the Invention

[0013] Hereinafter, embodiments of the present disclosure will be described in detail with reference to the drawings. In each drawing, the same or corresponding elements are denoted by the same reference numerals, and redundant descriptions are omitted as necessary for clarity of explanation.

[0014] Hereinafter, embodiments will be described with reference to the drawings. FIG. 1 is a first block diagram showing the configuration of an inheritance guidance system according to an embodiment. The inheritance guidance system 100 mainly includes an estimated data generation unit 101, a reception unit 102, a guidance information generation unit 103, and a presentation unit 104.

[0015] The estimated data generation unit 101 is also referred to as estimated data generation means. The estimated data generation unit 101 generates estimated data by estimating the operation time of a transportation facility based on the operation performance data of a plurality of transportation facilities.

[0016] More specifically, the estimated data generation unit 101 collects performance data, which is data related to operation performance, from an operator or a local government that operates a predetermined transportation facility. That is, the estimated data generation unit 101 is communicably connected to an information processing device owned by an operator or a local government or the like in order to collect performance data related to a plurality of transportation facilities.

[0017] The performance data according to the present embodiment includes data related to the route and time that the transportation facility actually operates. More specifically, the types of transportation facilities are, for example, trains, subways, route buses, or water buses that carry passengers and operate regularly.

[0018] In addition, the performance data according to the present embodiment includes the travel time of a specific transportation facility that requires a reservation. The specific transportation facility in the present disclosure is, for example, a taxi or a transportation facility that performs individual operations similar thereto, and may also include a three-wheeled taxi called a rickshaw or a tuk-tuk, a motorcycle taxi, etc. In addition, the specific transportation facility includes, for example, a specific route or a specific seat of a train that requires a reservation, such as a limited express train or a first-class seat.

[0019] Furthermore, the estimated data generation unit 101 generates estimated data from the collected performance data. The estimated data is generated using the performance data, and is data that estimates what operations a given transportation vehicle can perform at any given date and time. That is, the estimated data includes data regarding the type of transportation vehicle, route, and time.

[0020] For example, the estimated data generation unit 101 performs statistical calculations on the performance data along a predetermined cycle such as day of the week, month, or time. Also, the estimated data generation unit 101 estimates from the results of the statistical calculations how the transportation vehicle operates along what routes and according to what timetable. The estimated data can be presented, for example, as a timetable along the day of the week, month, or time. Also, the estimated data generation unit 101 may generate the estimated data taking into account the climate and other irregular or sudden events. That is, the estimated data generation unit 101 can generate the estimated data along at least any one of the data of day of the week, month, and climate.

[0021] The reception unit 102 is also referred to as reception means. The reception unit 102 receives request information including the departure location and the destination. More specifically, the reception unit 102 receives request information from a user terminal possessed by a user who uses the transfer guidance system 100. The request information may include, in addition to information regarding the departure location and the destination, the departure time or the desired arrival time. Also, the request information may include information regarding the transit location.

[0022] The guidance information generation unit 103 is also referred to as guidance information generation means. The guidance information generation unit 103 generates guidance information for guiding a transfer route that spans a plurality of transportation vehicles from the departure location to the destination based on the estimated data and the request information. That is, the guidance information generation unit 103 generates a transfer route for connecting the departure location and the destination included in the request information received from the user terminal.

[0023] The guidance unit 104 is also referred to as a presentation means. The guidance unit 104 presents guidance information to the user. That is, the guidance unit 104 presents guidance information to the user terminal. As a result, the user can move to the destination along the guidance information received by the user terminal.

[0024] Next, with reference to FIG. 2, a transfer guidance method executed by the transfer guidance system 100 will be described. FIG. 2 is a flowchart showing the transfer guidance method according to the embodiment.

[0025] First, the estimated data generation unit 101 generates estimated data (step S11). Here, the estimated data generation unit 101 collects performance data from information processing devices owned by operators (i.e., Operators) such as transportation companies or local governments related to a plurality of transportation means. Then, the estimated data generation unit 101 generates such estimated data by estimating the operation time of the transportation means from the collected performance data.

[0026] Next, the reception unit 102 receives request information including the departure place and the destination from the user terminal (step S12).

[0027] Next, the guidance information generation unit 103 generates guidance information for guiding a route spanning a plurality of transportation means from the departure place to the destination based on the estimated data and the request information (step S13).

[0028] Next, the guidance unit 104 presents the guidance information to the user (step S14). That is, guidance information for guiding a route spanning a plurality of transportation means is supplied to the guidance unit 104. As a result, the user terminal that has received the guidance information can present the received guidance information to the user.

[0029] Next, the inheritance guidance system 100 will be further described with reference to FIG. 3. FIG. 3 is a second block diagram showing the configuration of the inheritance guidance system according to the embodiment. FIG. 3 shows the inheritance guidance system 100 and peripheral devices communicably connected to the inheritance guidance system 100. That is, FIG. 3 shows a user terminal 10, an inheritance guidance system 100, an information processing device 130, and an information processing device 140. FIG. 3 includes the configuration of the inheritance guidance system 100 described in FIG. 1.

[0030] Among these, the user terminal 10 and the inheritance guidance system 100 are communicably connected to each other. The user terminal 10 is a mobile communication terminal owned by a user U1 (the user U1 is also referred to as a Commuter), and is, for example, a smartphone, a mobile phone, or a tablet. The user terminal 10 supplies request information to the inheritance guidance system 100. The request information is also referred to as a Trip request. The user terminal 10 also receives guidance information from the inheritance guidance system 100. The guidance information includes content called a Seamless multimodal trip. "Seamless multimodal trip" means including a departure place, a destination, a travel route, a means of transportation, a transfer place, and a transfer time.

[0031] The inheritance guidance system 100 shown in FIG. 3 includes a flowchart 110, a reservation execution unit 120, and an information processing device 130.

[0032] The flowchart 110 shows the same content as the flowchart shown in FIG. 2, but omits a part and shows some further details.

[0033] First, the estimated data generation unit 101 collects performance data (which may be referred to as historical data) from the operator (step S101).

[0034] Next, the inheritance guidance system 100 that has received the request information from the user U1 generates an inheritance route by the guidance information generation unit 103. At this time, the guidance information generation unit 103 estimates the arrival time of the transportation means (step S102). More specifically, the guidance information generation unit 103 uses the estimated data generated by the estimated data generation unit 101. In addition to the estimated data, the guidance information generation unit 103 estimates the travel time in the inheritance route for specific transportation means that require reservations such as taxis.

[0035] At this time, the inheritance guidance system 100 can acquire the position information of the user U1 and the time information for providing the inheritance route guidance. That is, the reception unit 102 of the inheritance guidance system 100 can receive the date and time when the user U1 moves from the departure place to the destination as the request information received from the user terminal 10. In this case, the guidance information generation unit 103 can generate guidance information according to the above date and time.

[0036] In addition, the inheritance guidance system 100 can take into account the real-time situation of the transportation means corresponding to the request information received from the user terminal 10. Thereby, the inheritance guidance system 100 can estimate the travel time with higher accuracy.

[0037] Note that when performing the above-described estimation, the inheritance guidance system 100 uses machine learning. That is, when the inheritance guidance system 100 collects performance data, it uses machine learning when generating estimated data from the collected performance data. In addition, the inheritance guidance system 100 can also use machine learning when the guidance information generation unit 103 generates an inheritance route.

[0038] Next, when the guidance information generation unit 103 of the inheritance guidance system 100 generates an inheritance route, the inheritance guidance system 100 optimizes the route so that the waiting time at the transfer is minimized based on the estimated travel time of each transportation means (step S103). Further, when the inheritance route is determined, if the inheritance route includes specific transportation means that require reservations, the inheritance guidance system 100 appropriately executes reservation processing according to the transfer time in the inheritance route.

[0039] In this case, for example, the guidance information generation unit 103 may generate guidance information such that the connection period between the first transportation means and the second transportation means having a connection relationship in the transfer route is less than a preset period. Also, in this case, the guidance information generation unit 103 may set the departure time from the transfer time between the first transportation means and the second transportation means in the transfer route in the above guidance information. Thereby, the transfer guidance system 100 can provide smoother movement to the user U1.

[0040] As described above, the flowchart 110 has been explained. According to the process shown in the flowchart 110, it is possible to realize guidance of a route that straddles a plurality of transportation means corresponding to a request from the user and suppresses the waiting time for transfer.

[0041] The transfer guidance system 100 further has a reservation execution unit 120. The reservation execution unit 120 is also referred to as reservation execution means. The reservation execution unit 120 makes a reservation for a specific transportation means that requires a reservation. After the transfer guidance route is determined, when a specific transportation means is included in this route, the reservation execution unit 120 executes a reservation so that the specific transportation means comes to pick up the user U1 at the transfer time and transfer location in the route. More specifically, the reservation execution unit 120 outputs a reservation request signal to the information processing device 130 or the information processing device 140 to which the transfer guidance system 100 is communicably connected.

[0042] The transfer guidance system 100 has a guidance information generation unit 103. As shown in FIG. 3, the guidance information generation unit 103 generates transfer guidance for a route that straddles a plurality of transportation means, that is, a journey plan.

[0043] The transfer guidance system 100 is communicably connected to the information processing device 130. The transfer guidance system 100 receives performance data from the information processing device 130. The performance data may be referred to as real time information. Also, the transfer guidance system 100 may output a reservation request signal to the information processing device 130.

[0044] The transfer guidance system 100 is communicably connected to the information processing device 140. The transfer guidance system 100 receives performance data from the information processing device 140. The performance data may be referred to as real time information. Also, the transfer guidance system 100 can output a reservation request signal to the information processing device 130.

[0045] The information processing device 130 is an information processing device managed by a transportation means that provides a so-called last mile service such as a taxi. The information processing device 130 is, for example, a computer or a server, and has an API (Application Programming Interface) for appropriately exchanging data with the transfer guidance system 100.

[0046] The information processing device 140 is an information processing device managed by a so-called public transportation means such as a bus or a train. The information processing device 140 is, for example, a computer or a server, and has an API (Application Programming Interface) for appropriately exchanging data with the transfer guidance system 100.

[0047] With the configuration shown in FIG. 3, the transfer guidance system 100 can predict the arrival times of each transportation means. Also, the transfer guidance system 100 matches the arrival time of the user U1 using the transfer route with the arrival times of the transportation means. At this time, the transfer guidance system 100 performs a so-called just-in-time allocation for transfers.

[0048] Also, the transfer guidance system 100 collects real-time information from each transportation means that is a partner and from the user terminal 10, which is the terminal of the user U1. Also, the transfer guidance system 100 appropriately executes reservations for transfer routes (i.e., multimodal trips) that span multiple transportation means.

[0049] As described above, by cooperating with the information processing device of the transportation means via the API, the transfer guidance system 100 can access the information from the start (i.e., the first mile) to the end (i.e., the last mile) of the transfer route in real time. Thereby, the transfer guidance system 100 can generate an optimal transfer route that reduces the waiting time of the user U1. That is, the user U1 can seamlessly transfer along the desired route.

[0050] Note that the above-mentioned estimated data generation unit 101 may generate estimated data based on the operation schedule published by the transportation means. That is, in this case, the estimated data generation unit 101 collates the actual operation data while taking into account the operation schedule, and estimates an operation schedule that conforms to the actual situation.

[0051] Next, a specific example of using the transfer guidance system 100 will be described. FIG. 4 is a first diagram showing an example of using the transfer guidance system. FIG. 4 shows a situation where the user U1 operates the user terminal 10 at the departure place L11 to generate request information.

[0052] On the user terminal 10 shown on the left side of FIG. 4, an example of the screen of the user terminal 10 in the situation shown on the right side of FIG. 4 is shown. The display of the screen of the user terminal 10 shown in FIG. 4 is the screen of an application for realizing the transfer guidance method executed by the transfer guidance system 100. When the user U1 operates the application of the user terminal 10, the transfer guidance system 100 executes the transfer guidance method.

[0053] On the user terminal 10 shown in FIG. 4, in addition to the map display, a display prompting the setting of the departure place is shown. The user terminal 10 shown in FIG. 4 has a display and a touch panel superimposed thereon, and a predetermined function can be realized by tapping icons, buttons, etc. displayed on the screen. On the user terminal 10 shown in FIG. 4, below the display prompting the setting of the departure place, a display prompting the setting of the destination is shown. The user U1 sets the departure place and the destination along the guidance of such a screen.

[0054] Figure 5 is a second diagram showing an example of using the transfer guidance system. In Figure 5, on the user terminal 10, a plurality of transfer routes are displayed along with the display of "Select a route". The transfer guidance system 100 can generate a plurality of different guidance information from the request information received from the user terminal 10. In the example shown in Figure 5, the transfer guidance system 100 presents the route that arrives at the destination earliest and the route that arrives at the destination at the lowest cost. The user U1 can select a desired route from these candidates. The transfer guidance system 100 executes a multimodal transfer guidance along the transfer route in the selected route.

[0055] Figure 6 is a third diagram showing an example of using the transfer guidance system. In the image of the user terminal 10 shown in Figure 6, the transfer guidance system 100 presents the selected transfer route. On the screen of the user terminal 10, icons respectively displayed as "Start", "T1", "T2" and "Goal" are shown. Also, each icon is connected by a route R10 indicated by a thick line on the screen.

[0056] The icon displayed as "Start" indicates the departure location L11 and shows the location where the user U1 is present. The icon displayed as "T1" indicates the first transfer location L12. The icon displayed as "T2" indicates the second transfer location L13. The icon displayed as "Goal" indicates the destination L14.

[0057] In the example shown here, a motorcycle taxi is used between the departure location L11 and the first transfer location L12. A bus is used between the first transfer location L12 and the second transfer location L13. Also, a motorcycle taxi is used again between the second transfer location L13 and the destination L14.

[0058] At the bottom of the screen of the user terminal 10, a button labeled "START" is displayed. When the user U1 taps this button, the inheritance guidance regarding the displayed route is finalized. That is, for example, the inheritance guidance system 100 makes a reservation for transportation means that require a reservation as appropriate.

[0059] When the inheritance guidance is finalized, as shown on the right side of FIG. 6, the user U1 starts moving from the departure location L11. At the departure location L11, the first motorcycle taxi P1 is waiting for the user U1.

[0060] FIG. 7 is a fourth diagram showing an example of using the inheritance guidance system. On the right side of FIG. 7, the first motorcycle taxi P1 moving from the departure location L11 towards the first transfer location L12 and the user U1 using the first motorcycle taxi P1 are shown. The first motorcycle taxi P1 transports the user U1 to the first transfer location L12 so as to arrive just in time at the predetermined transfer time.

[0061] On the user terminal 10 shown on the right side of FIG. 7, a user icon U11 is shown between the departure location L11 and the first transfer location L12. The user icon U11 indicates the position where the user U1 is present. Also, on the user terminal 10, an information image C11 showing the situation in which the user U1 is using on the finalized route is shown. On the information image C11, information such as the elapsed time and distance can be displayed together with the display "Ongoing Trip". Also, on the information image C11, the transportation means that the user U1 is currently using within the transfer route is highlighted. In the information image C11 shown in FIG. 7, the icon of the motorcycle shown on the left side and the strip-shaped line shown below the icon of the motorcycle are highlighted. This strip-shaped line indicates the itinerary of the motorcycle taxi. Thereby, the user U1 can grasp that he / she is using the first transportation means in the transfer route.

[0062] FIG. 8 is a fifth diagram showing an example of using the transit guidance system. The right side of FIG. 8 shows a user U1 boarding a route bus P2. The left side of FIG. 8 shows a user icon U11 moving to a second transit point L13 along a route R10. An information image C12 is also shown at the bottom of the user terminal 10. In the information image C12, a route bus icon and a band-like line indicating the route bus's itinerary are highlighted. In this way, the transit guidance system 100 can appropriately display the location of user U1 on the user terminal 10.

[0063] The transit guidance system 100 may reserve a motorbike taxi from the next transit point L13 indicated as "T2" while the user U is moving, for example, as shown in FIG. 8. In this way, by making a reservation for a future transfer at a predetermined timing while moving, the time when the route bus P2 will arrive at the second transit point L13 can be accurately estimated. Therefore, the transit guidance system 100 can provide a smoother transfer.

[0064] Fig. 9 is a sixth diagram showing an example of using the transit guidance system. Fig. 9 shows a situation where a user U1 is about to arrive at a second transit point L13. The right side of Fig. 9 shows a user U1 about to get off a route bus P2 that has stopped at the second transit point L13. The right side of Fig. 9 also shows a second motorbike taxi P3 waiting for the user U1 at the second transit point L13. The left side of Fig. 9 shows a state where a user icon U11 has arrived at the second transit point L13.

[0065] As shown in Fig. 9, the second motorbike taxi P3 comes to pick up the user U1 so that he does not have to wait at the second transit point L13. From here, the user U1 transfers to the second motorbike taxi P3 and travels from the second transit point L13, which is the last mile, to the destination L14. In this way, the transit guidance system 100 appropriately reserves transportation facilities that require reservations in the last mile. This allows the user U1 to transfer smoothly.

[0066] FIG. 10 is a seventh diagram showing an example of using the transfer guidance system. FIG. 10 shows a situation where the second bike taxi P3 has arrived at the destination L14 together with the user U1. The right side of FIG. 10 shows a state where the second bike taxi P3 carrying the user U1 has arrived at the destination L14. The user terminal 10 shown on the left side of FIG. 10 shows a state where the user icon U11 has arrived at the destination L14. When the user U1 arrives at the destination in this way, the transfer guidance automatically ends. A button labeled "END" is displayed at the bottom of the user terminal 10. By tapping this button by the user U1, the transfer guidance application that was running on the user terminal 10 ends the transfer guidance.

[0067] As described above, the embodiment has been explained. As described above, the transfer guidance system 100 according to the embodiment can provide a transfer guidance system or the like corresponding to the traffic situation.

[0068] Incidentally, the transfer guidance system 100 has a processor and a storage device as a configuration not shown. The storage device included in the transfer guidance system 100 includes a storage device including a non-volatile memory such as a flash memory or an SSD (Solid State Drive). A computer program (hereinafter also simply referred to as a program) for realizing the functions according to the present embodiment is stored in the storage device included in the transfer guidance system 100. Further, the processor causes the storage device to read the computer program into the memory and executes the program.

[0069] Each component of the inheritance guidance system 100 may be implemented by dedicated hardware. Also, some or all of each component may be implemented by general-purpose or dedicated circuitry, processors, etc., or combinations thereof. These may be composed of a single chip, or may be composed of a plurality of chips connected via a bus. Some or all of each component of each device may be implemented by a combination of the circuitry, etc. described above and a program. Further, as the processor, a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an FPGA (field-programmable gate array), etc. can be used.

[0070] Also, when some or all of each component of the inheritance guidance system 100 are implemented by a plurality of arithmetic units, circuits, etc., the plurality of arithmetic units, circuits, etc. may be centrally arranged or may be distributed. For example, the arithmetic units, circuits, etc. may be implemented in a form in which each of a client-server system, a cloud computing system, etc. is connected via a communication network. Further, the functions of the inheritance guidance system 100 may be provided in the form of SaaS (Software as a Service).

[0071] The above-described program can be stored using various types of non-transitory computer-readable media and supplied to a computer. The non-transitory computer-readable media include various types of tangible recording media. Examples of non-transitory computer-readable media include magnetic recording media (e.g., flexible disks, magnetic tapes, hard disk drives), magneto-optical recording media (e.g., magneto-optical disks), CD-ROM (Read Only Memory), CD-R, CD-R / W, semiconductor memories (e.g., mask ROM, PROM (Programmable ROM), EPROM (Erasable PROM), flash ROM, RAM (Random Access Memory)). Further, the program may be supplied to the computer by various types of transitory computer-readable media. Examples of transitory computer-readable media include electrical signals, optical signals, and electromagnetic waves. The transitory computer-readable media can supply the program to the computer via wired communication paths such as electric wires and optical fibers, or wireless communication paths.

[0072] Note that the present invention is not limited to the above-described embodiments, and can be appropriately modified without departing from the gist thereof.

[0073] This application claims priority based on Application No. 202011043453 filed in India on October 6, 2020, and incorporates the entire disclosure thereof herein.

Industrial Applicability

[0074] The inheritance guidance system and the like according to the above-described embodiments can be used, for example, by a user who moves across a plurality of transportation agencies.

Explanation of Signs

[0075] 10 User terminal 100 Inheritance guidance system 101 Estimated data generation unit 102 Reception unit 103 Guidance information generation unit 104 Presentation unit 110 Flowchart 120 Reservation Execution Unit 130 Information Processing Device 140 Information Processing Device L11 Departure Location L12 First Relay Location L13 Second Relay Location L14 Destination U1 User U11 User Icon R10 Route P1 First Motorcycle Taxi P2 Route Bus P3 Second Motorcycle Taxi

Claims

1. Collecting performance data on the operations of a plurality of transportation agencies, including regularly operating transportation agencies and specific transportation agencies that require reservations and provide individual operations for users, from an information processing device owned by an operator or local government, etc.; and based on the performance data, estimating the operation times of the plurality of transportation agencies and generating estimation data by an estimation data generation means; A reception means for receiving request information including a departure place and a destination; A guidance information generation means for generating guidance information for guiding a transfer route across the plurality of transportation agencies from the departure place to the destination based on the estimation data and the request information; A presentation means for presenting the guidance information to the user, A transfer guidance system.

2. The estimation data generation means generates the estimation data by performing machine learning based on the performance data. The transfer guidance system according to Claim 1.

3. The estimation data generation means generates the estimation data along at least one of the data of day of the week, month, and climate. The transfer guidance system according to Claim 1 or 2.

4. The estimation data generation means generates the estimation data based on the operation schedule announced by the transportation agency. The transfer guidance system according to any one of Claims 1 to 3.

5. The reception means receives, as the request information, the date and time when the user moves from the departure place to the destination, The guidance information generation means generates the guidance information corresponding to the date and time. The transfer guidance system according to Claim 3 or 4.

6. The guidance information generation means generates the guidance information so that the transfer period between the first transportation agency and the second transportation agency having a connection relationship in the transfer route is less than a preset period. The transfer guidance system according to any one of Claims 1 to 5.

7. The guidance information generation means sets a departure time based on the transfer time between the first transportation agency and the second transportation agency in the transfer route in the guidance information. The transfer guidance system according to Claim 6.

8. Further comprising a reservation execution means for making a reservation for a specific transportation agency that requires a reservation. When the specific transportation means is included in the transfer route after the transfer route is determined, the reservation execution means executes the reservation so that the specific transportation means comes to pick up the user at the transfer time and transfer location in the transfer route. The transfer guidance system according to any one of claims 1 to 7.

9. A computer collects performance data of operations of a plurality of transportation means including regularly operating transportation means and specific transportation means that require reservations and perform individual operations for users from an information processing device owned by an operator or a local government, etc., and based on the performance data, estimates the operation times of the plurality of transportation means to generate estimated data. receives request information including a departure place and a destination. generates guidance information for guiding a transfer route spanning the plurality of transportation means from the departure place to the destination based on the estimated data and the request information. presents the guidance information to the user. Transfer guidance method.

10. collects performance data of operations of a plurality of transportation means including regularly operating transportation means and specific transportation means that require reservations and perform individual operations for users from an information processing device owned by an operator or a local government, etc., and based on the performance data, estimates the operation times of the plurality of transportation means to generate estimated data. receives request information including a departure place and a destination. generates guidance information for guiding a transfer route spanning the plurality of transportation means from the departure place to the destination based on the estimated data and the request information. presents the guidance information to the user. Transfer guidance method A program for causing a computer to execute.

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