Information Management Device and Program

Abstract

Provided is an information management device capable of grasping how much points can be used when a user operates a terminal device and orders a commercial product using the points. 【Solution means】An information management device 11 having a processor 16 that operates a non-temporary program to execute processing and communicably connected to a terminal device 12 used by a constituent member P2 via a network 14. The processor 16 includes: a process of setting the number of points to be given to the constituent member P2 according to the cost paid by the constituent member P2 who receives a service from a predetermined group; a process of managing a sales site that sells commercial products on the network 14; and a process of restricting the range in which the selling price of the commercial product can be covered by the number of points given to the constituent member P2 when the terminal device 12 accesses the sales site and orders the commercial product.

Description

Technical Field

[0001] The present disclosure relates to an information management device connected to a terminal device used by a user via a network, and a program for causing the information management device to execute processing.

Background Art

[0002] A funeral membership management device, which is an example of an information management device connected to a terminal device used by a user via a network, is described in Patent Document 1. The funeral membership management device described in Patent Document 1 includes: a first remittance instruction means for instructing a remittance from the account of the funeral company to each of an account for deposit of membership fees and an account of a guarantee company that guarantees part or all of the funeral expenses as a security deposit based on a remittance notice of membership fees from the personal account of the member to the account of the funeral company; and a point calculation means for increasing a predetermined percentage of points in the points corresponding to the amount remitted to the deposit account and adding them to the accumulated points of the member.

[0003] In addition, the funeral membership management device described in Patent Document 1 includes: a second remittance instruction means for instructing a remittance of part or all of the funeral expenses from the account of the guarantee company to the account of the funeral company when the execution of the member's funeral is requested from a relative of the member to the funeral company; a purchase amount calculation means for calculating a purchase equivalent amount corresponding to the used points based on the amount per point of the issued points when purchasing goods or services with the accumulated points of the member; and a third remittance instruction means for instructing a remittance of the purchase equivalent amount from the deposit account to the account of a sales company that sells goods or services.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] The inventor of the present application found that in the funeral member management device described in Patent Document 1, when purchasing goods or services using the accumulated points of a member, it was unclear how much of the member's accumulated points could be used, and there was room for improvement in this regard.

[0006] An object of the present disclosure is to provide an information management device capable of grasping how much of the point number can be used when a user operates a terminal device and orders a commercial material using the point number, and to provide a program for executing processing by the information management device.

Means for Solving the Problems

[0007] The present embodiment is an information management device having a processor that operates a non-temporary program to execute processing, and communicably connected to a terminal device used by a user via a network, wherein the processor sets the number of points to be given to the user according to the fee paid by the user who receives a service from a predetermined group, manages a sales site that sells commercial materials on the network, and restricts the range in which the sales price of the commercial material can be covered by the number of points given to the user when the terminal device accesses the sales site and orders the commercial material. An information management device having a configuration for executing the above is disclosed.

Effects of the Invention

[0008] According to the information management device of the present embodiment, when a user orders a commercial material using the point number with a terminal device, it is possible to grasp how much of the point number can be used.

Brief Description of the Drawings

[0009]

Figure 1

Figure 2

[0010] (overview) The information management system 10 shown in Fig. 1 is composed of an information management device 11, a terminal device 12, and a provider computer 13. The information management device 11 is managed and operated by an administrator P1. The terminal device 12 is used by a member P2 as a user. The provider computer 13 is used by a product provider P3. The information management device 11 is communicatively connected to the terminal device 12 and the provider computer 13 via a network 14.

[0011] The network 14 is, for example, the Internet, and is a communication line that transmits signals and information. The network 14 is composed of base stations, communication satellites, communication antennas, communication devices (access points), repeaters, communication circuits, communication cables (copper wires, optical fibers), and the like. The repeaters include modems (devices that convert analog signals to digital signals), hubs (concentrators), routers, and the like. The communication lines include one or more communication means of wireless communication or wired communication. Wireless communication includes short-range wireless communication. Short-range wireless communication includes, for example, wireless LAN (Wi-Fi (registered trademark)) and Bluetooth (registered trademark). Wireless communication includes electric signals, optical signals, radio waves, infrared rays, satellite communication, and the like. Signals used in communication include digital signals and analog signals.

[0012] An information management device 11 operated by an administrator P1 has published an EC site on a network 14, and merchandise is sold on the EC site. The administrator P1 can purchase merchandise to be sold on the EC site from merchandise provider P3. A member P2 can purchase regular purchase products, which are an example of a service provided by an organization 15, and pay the purchase price of the purchased regular purchase products to the organization 15 via the administrator P1. In addition, the member P2 can access an EC (electronic commerce) site by operating a terminal device 12, and order, i.e., purchase, merchandise sold on the EC site. The EC site and merchandise will be described later.

[0013] (Description of Information Management Device and Administrator) Administrator P1 acts on behalf of member P2 to collect the payment for regularly purchased goods, and also conducts the business of remitting the collected payment for regularly purchased goods to group 15. In addition, administrator P1 conducts the business of selling commercial materials on the EC site and the business of managing information management device 11. Information management device 11 is a computer composed of various hardware and various software, and the software includes an operating system and an application.

[0014] The computer constituting information management device 11 may be any of a server, a mainframe, a supercomputer, a workstation, etc. Also, information management device 11 may be composed of a single computer, or may be composed of a plurality of computers communicably connected.

[0015] Information management device 11 includes a main body (casing), a processor 16, a main memory 17, an auxiliary memory 18, an operating device 19, a display device 20, a communication device 21, etc. Processor 16 is provided inside the main body and is composed of a central processing unit (CPU (Central Processing Unit)) in which an arithmetic unit (arithmetic circuit) and a control unit (control circuit) are integrated.

[0016] Processor 16 is communicably connected to main memory 17, auxiliary memory 18, operating device 19, display device 20, communication device 21, etc. via bus 22. Processor 16 controls including other devices and circuits provided inside the main body and devices and circuits provided outside the main body. Also, processor 16 may have an arithmetic processing circuit such as a digital signal processor, an application specific integrated circuit (ASIC), or a graphics processing unit (GPU) instead of or in addition to the central processing unit. GPU is a processor (semiconductor chip) that performs the arithmetic processing required when performing image processing of 3D graphics.

[0017] The processor 16 reads and operates an application, and executes the processing of the acquired information. The information processed by the processor 16 includes information, data, voice, text, barcode, image, signal, etc. The image includes video, moving picture, still image, photograph, etc. The processing executed by the processor 16 includes calculation, judgment, comparison, learning, speculation, setting, selection, hull bottom control, etc. The processing executed by the processor 16 includes the processing of reading information from the auxiliary memory 18, the processing and judgment of information acquired from the outside, the addition, change, and update of the information stored in the auxiliary memory 18, etc.

[0018] The main memory 17 is a volatile storage device, and the main memory 17 functions as a work area and a buffer area when the processor 16 executes processing. The main memory 17 is a RAM (Random Access Memory). The auxiliary memory 18 is a non-volatile storage device, that is, a non-temporary storage medium. A non-temporary application is stored in the auxiliary memory 18. The application includes a non-temporary program, manual, setting file, file for storing data, data, various libraries, etc.

[0019] In addition, the information before being processed by the processor 16, the information processed by the processor 16, etc. are stored in the auxiliary memory 18. The information stored in the auxiliary memory 18 includes the processing result of the processor 16, data, instruction, request, etc. The processor 16 reads the application stored in the auxiliary memory 18 and executes the processing.

[0020] The information stored in the auxiliary memory 18 includes a large amount of data for the processor 16 to perform machine learning, a large amount of data for the processor 16 to perform natural language processing, etc. The data stored in the auxiliary memory 18 for the processor 16 to perform processing includes text data, corpus, annotated corpus, raw corpus.

[0021] The auxiliary memory 18 has a larger capacity than the main memory 17, and the auxiliary memory 18 operates according to input instructions and output instructions from the processor 16. The auxiliary memory 18, which is a non-transitory storage medium, is realized by, for example, a magnetic disk, an optical disk, a flash memory, etc. As the magnetic disk, a hard disk drive is exemplified. As the optical disk, a compact disk, a digital video disk, a Blu-ray disk, etc. are exemplified. The flash memory is a type of semiconductor memory, and as the flash memory, an SD memory card, a USB flash drive, a solid state drive, etc. are exemplified. One or more elements included in the auxiliary memory 18 can be defined as a storage medium 18A that can be attached to and detached from the main body.

[0022] When the operation device 19 inputs information or the like to the information management device 11, when causing the information management device 11 to execute various processes, when sending various information from the information management device 11 to an external device via the network 14, when acquiring various information from an external device via the network 14, etc., it is operated.

[0023] The operation device includes at least any one of elements such as a liquid crystal display, an organic electroluminescence display, a keyboard, a touch pad, a mouse, etc. These elements have a structure directly attached to the main body part or a structure connected to the main body part via a cable.

[0024] The display device 20 is directly attached to the main body part or connected to the main body part via a cable. The display device 20 is a display visually observed by the administrator P1, and the display includes a structure such as a liquid crystal display, an organic electroluminescence display, etc. Note that the display may be defined as a monitor. Various screens and the like are displayed on the display device 20. Also, the display device 20 can display operation buttons, operation tabs, etc. on the screen. That is, the display device 20 can also serve as the configuration of the operation device 19.

[0025] The communication device 21 includes devices, equipment, and standards for connecting the information management device 11 to the network 14 by at least one of a wireless communication system or a wired communication system. The devices and equipment for connecting the information management device 11 to the network 14 include cables, antennas, routers, etc. The communication device 21 is composed of, for example, a communication device for connecting to the network 14. The communication device 21 is composed of standards such as a wired or wireless LAN (Local Area Network), Bluetooth, or a communication card for WUSB (Wireless USB). Also, the communication device 21 may be a router for optical communication, a router for ADSL (Asymmetric Digital Subscriber Line), or a modem for various communications. The communication device 21 transmits and receives signals, etc. using a predetermined protocol such as TCP / IP between, for example, a network or other communication devices.

[0026] The processor 16 functions as a constituent member information management unit 23, an EC site management unit 24, a point management unit 25, a sales management unit 26, and an artificial intelligence unit 28 by operating, that is, executing, a non-temporary program stored in the auxiliary memory 18.

[0027] The constituent member information management unit 23 is configured to manage constituent member information and perform constituent member registration. When the constituent member information management unit 23 performs constituent member registration, it means that a contract regarding the sales service of commercial materials has been concluded between the administrator P1 and the constituent member P2. The constituent member information is the information acquired by the information management device 11 from the terminal device 12. The constituent member information includes the name, date of birth, age, gender, address, telephone number, email address, constituent member account, types of regularly purchased products, duration of continuous purchase of regularly purchased products, expiration date, price of regularly purchased products per year unit, price of regularly purchased products per month, presence or absence of collection of the price of regularly purchased products per month, payment method when ordering commercial materials, account number used for payment, commercially available materials purchased in the past, presence or absence of payment for the price of the purchased commercially available materials, etc. The constituent member information management unit 23 stores the constituent member information in the auxiliary memory 18 in association with the constituent member account. The constituent member account is for identifying and discriminating each constituent member P2 and includes an identification number and a password assigned to each constituent member.

[0028] The EC site management unit 24 is configured to provide an EC site on the network 14. The EC site management unit 24 has a configuration for generating web pages and various screens described in HTML (HyperText Markup Language) etc., a configuration for providing web pages and various screens to the terminal device 12, and a configuration for acquiring and processing information transmitted from the terminal device 12. The screens provided from the EC site management unit 24 to the terminal device 12 include a registration screen, a dedicated screen, and a usage screen.

[0029] The registration screen is for member P2 to input member information on terminal device 12 and send the member information from terminal device 12 to information management device 11. When information management device 11 acquires the member information, member information management section 23 performs member registration. The dedicated screen is a dedicated my page provided to terminal device 12 for each member P2. On the dedicated screen displayed on terminal device 12, member information for each member P2, order (purchase) history of merchandise, presence or absence of settlement, usage history of the EC site, total number of points held, maximum value of available points for each merchandise, etc. are displayed. Member P2 can operate terminal device 12 to change the member information on the dedicated screen.

[0030] The usage screen is a screen for displaying information necessary for ordering merchandise on terminal device 12. Information necessary for ordering merchandise includes, for example, types of merchandise being sold, quantity of each merchandise being sold, selling price of merchandise when points are not used, discounted price of merchandise, available points for each merchandise, etc. Member P2 can select order items such as the type and quantity of merchandise to be ordered, whether to order the merchandise at the selling price or the discounted price, and the number of points to be used when ordering the merchandise at the discounted price, etc. on the usage screen of terminal device 12.

[0031] On the usage screen, information necessary for ordering merchandise is displayed. Information necessary for ordering merchandise includes, for example, types of merchandise being sold, quantity of each merchandise being sold, selling price of merchandise when points are not used, discounted price of merchandise, available points for each merchandise, etc. Member P2 can select order items such as the type and quantity of merchandise to be ordered, whether to order the merchandise at the selling price or the discounted price, and the number of points to be used when ordering the merchandise at the discounted price, etc. by operating operating device 33 on the usage screen. Member P2 can send information including the selected order items from terminal device 12 to information management device 11. Note that the order items are sent to information management device 11 together with the member account.

[0032] The point management unit 25 is configured to set and manage the number of points to be granted to the constituent member P2 according to the amount of the price of regularly purchased goods received by the administrator P1 from the constituent member P2 on a monthly basis. For example, the point management unit 25 can set the number of points relatively higher as the price of regularly purchased goods received on a monthly basis is relatively higher. Also, the number of points can be set to 100% of the number of points with respect to the amount of the price of regularly purchased goods received on a monthly basis.

[0033] For example, if the amount of the price of regularly purchased goods is 1000 yen, 1000 points can be set, and if the amount of the price of regularly purchased goods is 3000 yen, 3000 points can be set. The point management unit 25 stores the number of points set according to the amount of the price of regularly purchased goods in the auxiliary memory 18. Also, the point management unit 25 manages the point information and stores the point information in the auxiliary memory 18. The point information includes the number of points held by each constituent member P2, the number of points used by each constituent member P2, the number of points available for use when each constituent member orders a commercial material, the date of year, month, and day when each constituent member P2 used points, the number of points available for use set for each commercial material, etc.

[0034] Also, the point management unit 25 has a function of setting 100% of the number of points with respect to the amount of the price of regularly purchased goods received by the constituent member P2 on a monthly basis. Also, the point management unit 25 has a function of restricting the range that can be paid (covered) with the number of points out of the selling price of the commercial material when the constituent member P2 orders a commercial material. Note that when the constituent member P2 orders a commercial material, the remaining selling price that cannot be covered with the number of points out of the selling price of the commercial material is paid in cash, electronic money, etc. other than points.

[0035] The constituent member P2 who holds points can use the points as the price when purchasing a commercial material on the EC site. The number of points and the number indicating the amount of the price are treated identically. For example, 1000 points correspond to a price of 1000 yen, and 3000 points correspond to a price of 3000 yen.

[0036] In addition, when member P2 purchases merchandise on the EC site, the point management unit 25, in cooperation with the artificial intelligence unit 28 and the auxiliary memory 18, has a configuration (first limiting function) that limits the available number of points for each type of merchandise or for each individual merchandise. Further, the point management unit 25 can automatically set items such as the minimum value of the available number of points and the maximum value of the available number of points for each type of merchandise, based on the past sales information of the merchandise. In particular, it can be restricted so that all of the selling price of the merchandise, that is, 100%, cannot be covered by the number of points. By the above function of the point management unit 25, it is possible to suppress the use of points only for the purchase of specific merchandise.

[0037] The point management unit 25 can output the available number of points and the automatically set items to the display device 20 respectively. Then, the administrator P1 can visually confirm the available number of points and the items output by the display device 20. Note that the administrator P1 can also manually change the number of points and the items automatically set by the point management unit 25 by operating the operation device 19.

[0038] As a method for preparing merchandise, the administrator P1 can select one or more of the first process of purchasing (procuring) merchandise from the merchandise provider P3 and the second process of manufacturing the merchandise at the manufacturing factory of the administrator P1. The sales management unit 26 is configured to manage the merchandise sold on the EC site in cooperation with the artificial intelligence unit 28 and the auxiliary memory 18. The sales management unit 26 has a function of sending an order request for the merchandise to the provider computer 13. The order request for the merchandise includes items such as the type (name) of the merchandise, the quantity of each merchandise, the purchase price of the merchandise, and the delivery deadline of the merchandise.

[0039] In addition, as a method for preparing merchandise, the administrator P1 can select one or more of the following third processes: a third process of receiving an order from the terminal device 12 and preparing the merchandise, or a third process of preparing the merchandise by prediction without receiving an order from the terminal device 12. When preparing the merchandise in the fourth process, the sales management department 26 can cooperate with the artificial intelligence department 28 and the auxiliary memory 18 to automatically set the sales items of the merchandise based on the past sales history of the merchandise and the future sales prediction of the merchandise. The sales items of the merchandise include, for example, items such as the type (name) of the merchandise, the quantity of each merchandise, the sales price of the merchandise when points are not used, the discounted price of the merchandise, and the timing of preparing the merchandise.

[0040] Furthermore, the sales management department 26 has a configuration that cooperates with the artificial intelligence department 28 and the auxiliary memory 18 to select the sales items of the merchandise that match the season, topicality, etc. based on the past sales history of the merchandise and the future sales prediction of the merchandise, and displays the selected sales items on the display device 20. Furthermore, the sales management department 26 has a configuration for automatically managing the expiration date (sales deadline) of the merchandise.

[0041] In addition, the sales management department 26 manages the state of selling the merchandise and the environment for selling the merchandise. The sales management department 26 is configured to settle the payment amount paid by the constituent member P2 when, for example, an order to purchase the merchandise is received from the terminal device 12. The sales management department 26 manages the sales information for all the merchandise sold on the EC site. The sales information includes the purchase date (sales date) of the merchandise, the type and name of the merchandise, the quantity of the merchandise, the sales price of the merchandise when points are not used, the discounted price of the merchandise, the age group of the constituent member P2 who purchased each merchandise, the gender of the constituent member P2 who purchased each merchandise, the residential area of the constituent member P2 who purchased each merchandise, and the presence or absence of payment settlement, etc. The discounted price of the merchandise is the price obtained by subtracting the number of points used from the sales price of the merchandise when points are not used.

[0042] In addition, the sales management department 26 processes by linking sales information and member information as necessary. The processing result of the sales management department 26 is stored in the auxiliary memory 18. The member information will be described later. Further, the sales management department 26 extracts the above sales information at regular intervals, for example, daily, weekly, monthly, annually, etc., creates a database, and stores the database in the auxiliary memory 18.

[0043] Furthermore, the sales management department 26 can set the number of points available when ordering merchandise on the terminal device 12 based on the past sales history of each merchandise on the EC site by collaborating with the artificial intelligence department 28 and the auxiliary memory 18. The sales management department 26 can, for example, predict and list up the sales items of the merchandise and the number of points available when ordering the merchandise on the terminal device 12 so that profits are generated for the entire merchandise sold on the EC site at the end of each accounting period, such as daily, weekly, monthly, annually, or every few months.

[0044] Generating a profit means that the revenue exceeds the expenditure. Revenue is the total amount of the selling price of the merchandise within a certain period. Expenditure includes the purchase price of the merchandise, the labor cost of the administrator P1, the production cost of the EC site, etc. within a certain period. The expenditure is input into the information management device 11 by the administrator P1 operating the operation device 19. Making a profit means that, for example, for the entire merchandise sold on the EC site, at least one of the gross profit from sales, operating profit, ordinary profit, net profit before tax (profit before tax), and net profit (net profit) is positive (in the black).

[0045] Furthermore, the sales management department 26 is configured to be able to determine the number of merchandise sold and the continuation and termination of the sale of the merchandise. For example, if it can be predicted that the sales performance of the merchandise within a predetermined period is likely to result in an overall deficit, the sales management department 26 can set sales information that limits the number of merchandise causing the deficit. The sales information set by the sales management department 26 is reflected on the usage screen provided to the terminal device 12.

[0046] For example, the sales management unit 26 can set sales information in cooperation with the artificial intelligence unit 28 so that the number of merchandise items with a relatively high profit rate within a certain period exceeds the number of merchandise items with a relatively low profit rate within the same period. Furthermore, the sales management unit 26 can set sales information so that the "number of merchandise items with a relatively high discount rate" exceeds the "number of merchandise items with a relatively low discount rate". The "discount rate" is obtained by dividing the "discounted price" by the "selling price of the product". The profit rate is the ratio of the profit to the total sales amount of all merchandise items within a certain period, and the profit is one or more of the multiple profits described above.

[0047] Furthermore, when the profit rate within a certain period is in the red, that is, negative, the sales management unit 26 can set sales information so as not to sell "merchandise items with a relatively high discount rate". In this case, the sales management unit 26 does not send the merchandise information that is causing the deficit to the terminal device 12. For this reason, the merchandise information that is causing the deficit is not displayed on the display device 34.

[0048] In addition, the sales management unit 26 has a configuration (second limiting function) in which, for example, when selling merchandise on an EC site, the price corresponding to the number of points is discounted from the selling price of the merchandise for sale. Also, when a merchandise item is purchased using the terminal device 12, the sales management unit 26 has a configuration that restricts and manages the available number of points based on the type of merchandise item, the selling price of one merchandise item, the number of merchandise items, and so on. Furthermore, the sales management unit 26 has a function of causing the display device 34 to display information including the results of processing and judgment, and information included in the database.

[0049] The artificial intelligence unit 28 is realized by the operation of a non - temporary program and executes various processes in cooperation with the auxiliary memory. The processes executed by the artificial intelligence unit 28 include information extraction, information identification (classification), prediction (speculation / inference) based on the information identification result, processing and output based on the identification result and prediction result, etc. The information processed by the artificial intelligence unit 28 includes data, models, etc. The identification that is the process of the artificial intelligence unit is the identification of various information and data acquired by the processor 16 and various information and data stored in the auxiliary memory 18. Note that the identification performed by the artificial intelligence unit includes discrimination, classification, recognition, analysis, etc.

[0050] The prediction made by the artificial intelligence unit 28 is to predict future situations and future results based on various information acquired by the processor 16 and various information stored in the auxiliary memory 18. The execution by the artificial intelligence unit 28 is execution based on one or more of the identification results or prediction results. Analysis includes data mining. Data mining is a function of extracting necessary (useful) information from data. Data mining includes clustering, bucket analysis, link analysis, etc. Also, the artificial intelligence unit 28 can store the results of various processes in the auxiliary memory 18 and update various information stored in the auxiliary memory 18.

[0051] The artificial intelligence unit 28 can execute machine learning in the learning stage and the prediction stage. The machine learning performed by the artificial intelligence unit 28 is an information analysis technology for improving the judgment accuracy and processing accuracy of the processor 16, etc. By performing machine learning, the artificial intelligence unit 28 extracts the features of the input data and generates a learned model. The extraction of the features of the input data performed by machine learning includes classification and regression. Classification is to classify and identify features. Regression is to grasp the trend of the classified features. The generated learned model is stored in the auxiliary memory 18. Machine learning includes three types: supervised learning, unsupervised learning, and reinforcement learning.

[0052] In supervised learning, a learned model is generated and modified based on the result of recognizing the features of input data by comparing the input data for learning with labeled data including correct answers (labels). Supervised learning is used for data identification, classification, prediction, estimation, etc. Unsupervised learning is a method of learning using input data for learning that does not include correct answers, and is a method of classifying input data into groups of data with similar features (such as regularity). Unsupervised learning can be used for, for example, recommendations, etc.

[0053] Reinforcement learning is a method of trial and error based on actual experience to obtain guidelines for optimal actions such as "do this in this case" to achieve the goal. For example, in the prediction stage, the artificial intelligence unit 28 automatically sets the number of points to be given for the price of regularly purchased products, the sales items of the commercial product, the number of points available when ordering the commercial product with the terminal device 12, etc., so that the profit of the entire commercial product is obtained, and outputs the set result. Then, the artificial intelligence unit 28 repeats the process of acquiring the actual data related to the profit and loss of the entire commercial product as input data. By repeating such processes and trial and error, a learning model is generated. This learning model includes the number of points to be given for the price of regularly purchased products, the sales items of the commercial product, the number of points available when ordering the commercial product with the terminal device 12, etc.

[0054] The artificial intelligence unit 28 can use a neural network as a learning model for realizing machine learning. A neural network has an input layer, an intermediate layer (hidden layer), and an output layer. The intermediate layer is configured to make the input information useful in the output layer. In the intermediate layer, attention is paid to the function that associates the input information with the output information.

[0055] In addition, the artificial intelligence unit 28 can execute deep learning in realizing the intermediate layer of the neural network. In deep learning, the intermediate layer is made into multiple layers at multiple types of stages, and weights are assigned to functions (features). For example, by repeatedly determining whether the input data matches different types of features multiple times, it is possible to narrow down what object the input data corresponds to and which one of them it is. Since deep learning automatically indicates the functions (features) that the intermediate layer focuses on, it is possible to reduce the noise of the input information. Therefore, the learning accuracy of machine learning is improved.

[0056] The input data to the artificial intelligence unit 28 includes sales information processed by the sales management unit 26, information on profits and losses at the stage of settlement for a certain period or every few months for all the commercial materials sold in the past on the EC site, and the like. The artificial intelligence unit 28 processes the input data to generate a learned model. Then, at the prediction stage, the artificial intelligence unit 28 automatically sets the number of points to be given to the price of regularly purchased goods, the sales items of the commercial materials, the number of points available when ordering the commercial materials with the terminal device 12, etc., so that the overall profit of the commercial materials is obtained, and outputs the set result. The setting of the above-mentioned sales items of the commercial materials includes the automatic selection of the commercial materials. In addition, the artificial intelligence unit 28 has a function of generating the reason for automatically selecting the commercial materials and a function of generating a sales comment for the commercial materials recommended to the constituent member P2.

[0057] The artificial intelligence unit 28 can be set such that, for example, in order to increase the profit rate during a predetermined period, the number of merchandise items with a relatively high profit rate exceeds the number of merchandise items with a relatively low profit rate. Also, the artificial intelligence unit 28 can be set such that, for the purpose of increasing the profit rate during a predetermined period, the "number of merchandise items with a relatively high discount rate" exceeds the "number of merchandise items with a relatively low discount rate". The artificial intelligence unit 28 can perform a setting to relatively decrease the number of points that can be used for purchasing merchandise in order to increase the profit rate during a predetermined period. The artificial intelligence unit 28 can perform a setting to relatively decrease the number of points given according to the price of regularly purchased goods in order to increase the profit rate during a predetermined period. Furthermore, when it is predicted that the profit rate will be in the red during a predetermined period, the artificial intelligence unit 28 can set the items for sale so as not to sell "merchandise items with a relatively high discount rate".

[0058] Furthermore, the artificial intelligence unit 28 includes a general-purpose natural language processing learning model such as a large language model that has learned a vast amount of data. Natural language processing enables a computer to understand document information and voice information written in natural language and perform processing according to the purpose. Specifically, morphological analysis, syntactic analysis, semantic analysis, intention analysis, etc. are exemplified. Morphological analysis is to assign information such as part of speech by decomposing natural language into the smallest units that make up natural language, namely "morphemes". Syntactic analysis is to clarify the structure and meaning of a sentence by analyzing the grammatical structure of natural language.

[0059] Semantic analysis is to understand the meaning of words and sentences by analyzing the meaning of natural language and make logical judgments and inferences. Intention analysis is to perform context analysis to understand natural language while considering the context of the sentences before and after, and to extract the intentions of the speaker or writer from conversations and texts using natural language. Natural language processing combines processes such as morphological analysis, syntactic analysis, semantic analysis, context analysis, and intention analysis to process natural language, enabling machine translation, text summarization, speech recognition, etc.

[0060] A language model is a type of probability model used in natural language processing, and it is a model for probabilistically predicting under what conditions a given word and text are likely to be used as natural language. A language model is used to calculate the occurrence probability of a given word sequence or text, or to compare the occurrence probabilities of multiple word sequences or texts, and automatically generate words and texts that are likely to appear based on the context when predicting the next word or sentence.

[0061] Furthermore, the artificial intelligence unit 28 repeatedly learns on its own through deep learning in the process of machine learning, and based on the characteristics of the information found in the learning process and the relationship between information, it has a function of generating new content, that is, it is configured to function as a generative AI. The relationship between information includes a correlation relationship and a causal relationship.

[0062] (Description of Constituent Members and Terminal Devices) Constituent member P2 belongs to group 15. Group 15 is composed of constituent member P2 as a worker belonging to, for example, a company or the like. Group 15 is a group organized for the purpose of autonomously maintaining and improving labor conditions and improving the economic status of constituent member P2 with constituent member P2 as the main body. In group 15, a regularly purchased product (regular purchase product business) 29 is operated with constituent member P2 as the main body. The regularly purchased product 29 is a mechanism in which group 15 collects money in the form of a regular purchase fee and provides services that contribute to welfare from group 15 to constituent member P2. The regularly purchased product 29 includes, for example, regularly purchased products that contribute to prevention and health. Purchase of goods Constituent member P2 pays the price of the regularly purchased product to the group through administrator P1 of the information management device 11 that acts as an agent for collection. Constituent member P2 pays the price of the regularly purchased product to administrator P1 regularly, for example, once a month. Also, constituent member P2 can perform procedures for ordering merchandise sold on an EC site on the network and settlement procedures for the price of the ordered merchandise by operating terminal device 12.

[0063]

[0064] ​The terminal device 12 used by the constituent member P2 is configured as follows. The terminal device 12 is a computer used by the constituent member P2. The terminal device 12 includes, for example, a portable computer and a fixed computer. The portable computer includes a smartphone and a tablet computer. The fixed computer includes a desktop computer, a notebook computer, and the like.

[0065] The terminal device 12 is connected to the information management device 11 via the network 14. The terminal device 12 includes a main body (casing), a processor 30, a main memory 31, an auxiliary memory 32, an operation device 33, a display device 34, a communication device 35, and the like. The processor 30 is provided inside the main body and is composed of a central processing unit (CPU (Central Processing Unit)) in which an arithmetic unit (arithmetic circuit) and a control unit (control circuit) are integrated.

[0066] The processor 30 is communicably connected to the main memory 31, the auxiliary memory 32, the operation device 33, the display device 34, the communication device 35, and the like via the bus 38. The processor 30 has a configuration that controls including other devices and circuits provided inside the main body and devices and circuits provided outside the main body. The processor 30 executes various processes by reading and operating a non-temporary program. The processes executed by the processor 30 include arithmetic operations, judgments, comparisons, controls, and the like.

[0067] The main memory 31 is a volatile storage device, and the main memory 31 functions as a work area and a buffer area when the processor 30 executes processing. The main memory 31 is a RAM (Random Access Memory). The auxiliary memory 32 is a non-volatile storage device, that is, a non-temporary storage medium. A non-temporary application is stored in the auxiliary memory 32. The application includes a non-temporary program, a manual, a setting file, a file for storing data, data, various libraries, and the like.

[0068] In addition, the auxiliary memory 32 stores information before being processed by the processor 30, information processed by the processor 30, and the like. The information stored in the auxiliary memory 32 includes the processing results, data, instructions, requests, etc. of the processor 30. The processor 30 reads the applications stored in the auxiliary memory 32 and executes the processing.

[0069] The auxiliary memory 32 has a larger capacity than the main memory 31, and the auxiliary memory 32 operates according to input instructions and output instructions from the processor 30. The auxiliary memory 32, which is a non - volatile storage medium, is realized by, for example, a magnetic disk, an optical disk, a flash memory, etc. As the magnetic disk, a hard disk drive is exemplified. As the optical disk, a compact disk, a digital video disk, a Blu - ray disk, etc. are exemplified. The flash memory is a type of semiconductor memory, and as the flash memory, an SD memory card, a USB flash drive, a solid - state drive, etc. are exemplified. One or more elements included in the auxiliary memory 32 can be defined as a storage medium 32A that can be attached to and detached from the main body.

[0070] The operating device 33 is operated when inputting information, etc. to the terminal device 12, when causing the terminal device 12 to execute various processes, when sending various information from the terminal device 12 to the information management device 11 via the network 14, when acquiring various information from an external device via the network 14, and the like.

[0071] The operating device 33 includes at least one of, for example, a liquid crystal display, an organic electroluminescence display, a keyboard, a touch pad, a mouse, etc. These elements have a structure directly attached to the main body part or a structure connected to the main body part via a cable.

[0072] The display device 34 is directly attached to the main body or connected to the main body via a cable. The display device 34 is a display visible to the member P2, and the display includes structures such as a liquid crystal display and an organic electroluminescence display. Note that the display may be defined as a monitor. Various screens and the like are displayed on the display device 34. Also, the display device 34 can display operation buttons, operation tabs, etc. on the screen. That is, the display device 34 can also serve as the configuration of the operation device 33.

[0073] The communication device 35 includes devices, equipment, and standards for connecting the terminal device 12 to the network 14 by at least one of a wireless communication system or a wired communication system. The devices and equipment for connecting the terminal device 12 to the network 14 include cables, antennas, routers, etc. The communication device 35 is, for example, a communication device composed of a communication device such as a communication device for connecting to the network 14. The communication device 35 is configured by standards such as a wired or wireless LAN (Local Area Network), Bluetooth, or a communication card for WUSB (Wireless USB). Also, the communication device 35 may be a router for optical communication, a router for ADSL (Asymmetric Digital Subscriber Line), or a modem for various communications. The communication device 35 transmits and receives signals, etc. using a predetermined protocol such as TCP / IP between, for example, the network 14 and other communication devices.

[0074] The member P2 can access the EC site by operating the terminal device 12. When the terminal device 12 accesses the EC site, a registration screen is displayed on the display device 34. After member information is sent from the terminal device 12 to the information management device 11 and member registration is performed in the information management device 11, when the member P2 operates the operation device 33, a dedicated screen can be displayed on the display device 34.

[0075] When the terminal device 12 accesses the EC site, an operation screen (order screen) is displayed on the display device 34 of the terminal device 12. The constituent member P2 can order commercial materials by operating the operation device 33 on the operation screen.

[0076] (Commercial material provider) The commercial material provider P3 provides commercial materials to the administrator P1. The commercial materials are sold on the EC site operated by the information management device 11, and the commercial materials include goods and services. The goods include seasonal goods, topical products, health foods, dietary supplements, health care-related products, etc. The services include preventive examinations related to medical care / illnesses, telephone consultations related to medical care / illnesses, arrangements for second opinions related to medical care / illnesses, etc. The commercial material provider P3 uses the provider computer 13. The provider computer 13 has a processor, a memory, a communication device, etc. The provider computer 13 acquires an order request for commercial materials from the information management device 11. The commercial material provider P3 delivers the commercial materials received the order request to the administrator P1.

[0077] (An example of an information management method performed in the information management system) FIG. 2 shows an example of the information management method. The information management method shown in FIG. 2 is realized by the operation of a program stored in the auxiliary memory 18 of the information management device 11. In FIG. 2, for the sake of convenience, an example is shown in which the administrator P1 selects the first process and the third process as the method for preparing commercial materials.

[0078] First, the constituent member P2 can access the EC site by operating the terminal device 12 in step S10. When the terminal device 12 accesses the EC site, a registration screen is displayed on the display device 34. The constituent member P2 can operate the operation device 33 on the registration screen and input constituent member information. When the constituent member information is sent from the terminal device 12 to the information management device 11, constituent member registration is performed in the information management device 11. After the constituent member registration is performed in the information management device 11, the constituent member P2 can operate the operation device 33 to display a dedicated screen on the display device 34.

[0079] The dedicated screen is a dedicated my page provided for each member P2. On the dedicated screen, member information for each member P2, the order (purchase) history of commercial products, the presence or absence of settlement, the usage history of the EC site, the total number of points held, the maximum value of the available points for each commercial product, etc. are displayed. Also, on the dedicated screen, the member information can be changed.

[0080] When the terminal device 12 accesses the EC site, the usage screen (order screen) is displayed on the display device 34 of the terminal device 12 in step S11. Information necessary for ordering commercial products is displayed on the usage screen. Information necessary for ordering commercial products includes, for example, the types of commercial products being sold, the quantity of each commercial product being sold, the selling price of the commercial product when points are not used, the discounted price of the commercial product, the number of available points for each commercial product, etc.

[0081] The information management device 11 can set the commercial product information to be provided to the terminal device 12 based on information such as the sales performance of commercial products within a certain past period and the expenditures within a certain past period. For example, the number of commercial products with When it is higher than the first value, the discount rate is higher than the predetermined value high profits in a certain period to be displayed on the usage screen, and the number of commercial products with When it is lower than the first value a high discount rate. The commercial product information can be set so that the number of commercial products to be displayed on the usage screen exceeds Higher than the predetermined value this number.

[0082] The member P2 can select order items such as the type and quantity of the commercial product to be ordered, whether to order the commercial product at the selling price or the discounted price, and the number of points to be used when ordering the commercial product at the discounted price, etc., by operating the operating device 33 on the usage screen. The member P2 can transmit the information including the selected order items from the terminal device 12 to the information management device 11. Note that the order items are sent to the information management device 11 together with the member account. After ordering the commercial product, the member P2 receives the commercial product shipped from the administrator P1 in step S12.

[0083] The information management device 11 managed by the administrator P1 places an order for commercial materials with the provider computer 13 in step S20. The administrator P1 purchases, that is, receives, commercial materials from the commercial materials provider P3 in step S21. The information management device 11 provides an EC site on the network 14 in step S22. The information management device 11 acquires member information from the terminal device 12 that has accessed the EC site in step S23. The information management device 11 processes the member information to perform member registration and also processes the member information.

[0084] When the information management device 11 acquires an order for commercial materials from the terminal device 12 in step S24, it processes the sales information and point information for the ordering member and also performs settlement processing. In step S25 following step S24, the information management device 11 performs a process of shipping the ordered commercial materials to the member P2.

[0085] The provider computer 13 managed by the commercial materials provider P3 acquires a commercial materials order request from the information management device 11 in S30. The provider computer 13 executes a process of delivering the commercial materials for which the order request has been acquired to the administrator P1 in S31.

[0086] (Effect of the Embodiment) According to the information management device 11, when the member P2 operates the terminal device 12 to order commercial materials on the EC site, it is possible to grasp how many points can be used. Therefore, the convenience when the member P2 orders commercial materials on the EC site is improved.

[0087] Also, the information management device 11 executes a process of setting the number of points corresponding to 100% of the regular purchase payment amount that the member P2 pays to the group 15. Therefore, the willingness of the member P2 to order commercial materials on the EC site is promoted. Purchase of goods

[0088] ​Furthermore, when the profit in a certain period is relatively high, the information management device 11 can set the sales information such that the number of merchandise with a relatively high discount rate displayed on the usage screen exceeds the number of merchandise with a relatively high discount rate displayed on the usage screen when the profit in a certain period is relatively low. Therefore, the information management device 11 can promote the willingness of the constituent member P2 to purchase merchandise.

[0089] Also, when the profit rate within a certain period is in the red, the information management device 11 can set the merchandise information so that "merchandise with a relatively high discount rate" is not displayed on the display device 34 of the terminal device 12. Therefore, it is possible to suppress a decrease in the profit rate of the administrator P1 within a certain period in the future.

[0090] (Other explanations) An example of the technical meaning of the matters disclosed in this embodiment is as follows. The information management device 11 is an example of an information management device. The processor 16 is an example of a processor. The computer that constitutes the information management device 11 includes a single computer and a distributed computer composed of a plurality of devices. The computer that constitutes the information management device 11 is composed of one or more computers among supercomputers, mainframes, servers, workstations, etc. The constituent member P2 is an example of a user. The terminal device 12 is an example of a terminal device. The price of regularly purchased merchandise is an example of a cost. The sales site includes an EC site, a virtual store, a mail-order site, etc. The group 15 can also be defined as an organization in which the constituent members are clear. The information management device 11 can also be defined as an information management computer. In this embodiment, the services provided by a predetermined group to users also include merchandise and services other than regularly purchased merchandise. Services include both tangible and intangible. In this embodiment, the fees paid by users to the group are the costs or prices of the services provided (received) by the group to the users.

[0091] In the present embodiment, when the information management device 11 acquires an order for a commercial item from the terminal device 12 and then requests to purchase the commercial item from the commercial item provider P3, the commercial item may be directly shipped from the commercial item provider P3 to the constituent member P2 without passing through the administrator P1.

[0092] The present embodiment also discloses the following configuration. For example, an information management method executed by an information management device that is communicably connected to a terminal device used by a user via a network and has a processor, wherein when the user purchases a regularly purchased item operated by a predetermined group, the information management device performs a process of setting the number of points corresponding to the fee that the user pays to the group, a process of managing a sales site that sells commercial items on the network, and a process of prohibiting paying the entire sales price of the commercial item with the number of points when the terminal device accesses the sales site and places an order for the commercial item. An information management method that executes the above is disclosed.

[0093] Also, a storage medium in which a non-temporary program for causing an information management device that is communicably connected to a terminal device used by a user via a network and has a processor to execute a process is stored, wherein the program sets the number of points to be given to the user according to the fee that the user who receives a service from a predetermined group pays to the group, manages a sales site that sells commercial items on the network, and restricts the range in which the sales price of the commercial item can be covered by the number of points given to the user when the terminal device accesses the sales site and places an order for the commercial item. A storage medium having a configuration that executes the above is disclosed.

Industrial Applicability

[0094] The present embodiment can be used as an information management device that is communicably connected to a terminal device used by a user via a network, and a program for causing the information management device to execute a process.

Explanation of Signs

[0095] 11... Information management device, 12... Terminal device, 15... Organization, 16... Processor, P2... Constituent member

Claims

1. An information management device having a processor that runs a non-transient program to execute processing, and communicatively connected to a terminal device used by a user via a network, The processor, A process of setting the number of points to be given to the user in accordance with the fee paid by the user to a predetermined organization when the user receives a service from the organization; A process for managing sales sites that sell products on the network; a process of limiting a range in which the sales price of the product can be covered by the number of points granted to the user when the terminal device accesses the sales site and orders the product; A process of acquiring income within a certain period of time when the merchandise is sold on the sales site; A process of acquiring expenditures within a certain period of time when selling the merchandise on the sales site; A process of setting a discount rate for the sales price of the product; a process of setting the number of products whose discount rate is higher than a predetermined value to be offered on the sales site when a profit, which is the difference between income and expenditure within a certain period, is higher than a first value, to exceed the number of products whose discount rate is higher than the predetermined value to be offered on the sales site when a profit within a certain period is lower than the first value; An information management device configured to execute the above.

2. 2. The information management device according to claim 1, The information management device, wherein the processor is configured to execute a process of setting a number of points corresponding to 100% of the fee paid by the user to the organization.

3. 3. The information management device according to claim 1, The processor, A process of acquiring income within a certain period of time when the merchandise is sold on the sales site; A process of acquiring expenditures within a certain period of time when selling the merchandise on the sales site; A process of setting a discount rate for the sales price of the product; When a profit, which is the difference between income and expenditure within a certain period, is lower than a predetermined value, a process of not selling the merchandise with a discount rate higher than a predetermined value on the sales site; An information management device configured to execute the above.

4. A non-transient program that is communicably connected to a terminal device used by a user via a network and causes an information management device having a processor to execute a process, The information management device includes: A process of setting the number of points to be given to the user in accordance with the fee paid by the user to a predetermined organization when the user receives a service from the organization; A process for managing sales sites that sell products on the network; a process of limiting a range in which the sales price of the product can be covered by the number of points granted to the user when the terminal device accesses the sales site and orders the product; A process of acquiring income within a certain period of time when the merchandise is sold on the sales site; A process of acquiring expenditures within a certain period of time when selling the merchandise on the sales site; A process of setting a discount rate for the sales price of the product; a process of setting the number of products whose discount rate is higher than a predetermined value to be offered on the sales site when a profit, which is the difference between income and expenditure within a certain period, is higher than a first value, to exceed the number of products whose discount rate is higher than the predetermined value to be offered on the sales site when a profit within a certain period is lower than the first value; A program that is configured to execute the above.

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