Information Processing Method and Information Processing System

Abstract

This information processing method includes processing of: acquiring a remote operation carried out for a moving body by means of an instruction through a communication from a remote operator terminal; acquiring the quality of the communication when the remote operation is carried out; calculating an insurance fee for the remote operation on the basis of the remote operation and the communication quality; and outputting the calculated insurance fee.

Description

Technical Field

[0001] The present disclosure relates to an information processing method and an information processing system for calculating an insurance premium for the operation of a moving object.

Background Art

[0002] Conventionally, a method for calculating an insurance premium for the operation of a moving object based on the combination of the attributes of a driver and the driving operation has been disclosed (for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In recent years, services for remotely operating a moving object using a remote control system have emerged. However, Patent Document 1 does not disclose a method for calculating an insurance premium for the remote operation of a moving object. Further, since the risks are not the same when the operation of the moving object is performed by a passenger in the moving object and when the remote operation of the moving object is performed, it is difficult to calculate an insurance premium for the remote operation using the method for calculating an insurance premium when the operation of the moving object is performed by a passenger in the moving object.

[0005] Therefore, the present disclosure provides an information processing method and the like that can calculate an insurance premium for remote operation.

Means for Solving the Problems

[0006] The information processing method according to the present disclosure is an information processing method executed by a computer, which acquires a remote operation performed on a mobile body according to an instruction via communication from a remote operator terminal, acquires the quality of the communication when the remote operation is performed, calculates an insurance premium for the remote operation based on the remote operation and the quality of the communication, and outputs the calculated insurance premium.

[0007] These general or specific aspects may be implemented in a system, a method, an integrated circuit, a computer program, or a recording medium such as a computer-readable CD-ROM, or may be implemented in any combination of a system, a method, an integrated circuit, a computer program, and a recording medium.

Advantages of the Invention

[0008] According to the information processing method and the like according to one aspect of the present disclosure, an insurance premium for a remote operation can be calculated.

Brief Description of the Drawings

[0009]

Figure 1

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[0010] An information processing method according to an aspect of the present disclosure is an information processing method executed by a computer, including acquiring a remote operation performed on a moving body by an instruction via communication from a remote operator terminal, acquiring the communication quality when the remote operation is performed, calculating an insurance premium for the remote operation based on the remote operation and the communication quality, and outputting the calculated insurance premium.

[0011] When a remote operation of a moving body is performed, the communication quality between the remote operator terminal and the moving body affects the risk of the remote operation. This is because when the communication quality is poor, it becomes difficult to perform the remote operation correctly, increasing the risk of the remote operation. Therefore, an insurance premium for the remote operation can be calculated based on the communication quality when the remote operation is performed.

[0012] For example, in calculating the insurance premium, the risk of the remote operation may be determined according to the communication quality, and the insurance premium may be calculated based on the determined risk.

[0013] According to this, the insurance premium can be accurately calculated based on the risk determined according to the communication quality when the remote operation is performed.

[0014] For example, further, the type of the communication quality may be selected according to the remote operation, and in calculating the insurance premium, the insurance premium may be calculated based on the remote operation and the communication quality of the selected type.

[0015] For example, depending on the content of the remote operation, the type of communication quality that affects the risk of the remote operation may vary. Therefore, the insurance premium can be accurately calculated based on the type of communication quality selected according to the remote operation. In addition, since the type of communication quality to be acquired can be reduced, it is possible to suppress the amount of calculation when calculating the insurance premium.

[0016] For example, further, weight the communication quality according to the remote operation, and in calculating the insurance premium, calculate the insurance premium based on the remote operation and the weighted communication quality.

[0017] For example, depending on the content of the remote operation, the degree of influence of the communication quality on the risk of the remote operation may vary. Therefore, the insurance premium can be accurately calculated based on the communication quality weighted according to the remote operation.

[0018] For example, further, acquire the situation of the route along which the moving body on which the remote operation is performed moves, select the type of communication quality according to the situation of the route, and in calculating the insurance premium, calculate the insurance premium based on the remote operation and the communication quality of the selected type.

[0019] For example, depending on the situation of the route of the moving body on which the remote operation is performed (for example, road context, weather, traffic volume, etc.), the type of communication quality that affects the risk of the remote operation may vary. Therefore, the insurance premium can be accurately calculated based on the type of communication quality selected according to the situation of the route of the moving body on which the remote operation is performed. In addition, since the type of communication quality to be acquired can be reduced, it is possible to suppress the amount of calculation when calculating the insurance premium.

[0020] For example, further, acquire the situation of the route along which the moving body on which the remote operation is performed moves, weight the communication quality according to the situation of the route, and in calculating the insurance premium, calculate the insurance premium based on the remote operation and the weighted communication quality.

[0021] For example, depending on the situation of the route of the moving body being remotely operated, the degree of influence of communication quality on the risk of remote operation may vary. Therefore, the insurance premium can be accurately calculated based on the communication quality weighted according to the situation of the route of the moving body being remotely operated.

[0022] For example, further, obtain the detection situation around the moving body where the remote operation is performed, and in calculating the insurance premium, the insurance premium may be calculated based on the detection situation, the remote operation, and the communication quality.

[0023] When remote operation of a moving body is performed, the detection situation around the moving body where the remote operation is performed (for example, weather, the viewing angle of the sensor, the detection distance of image recognition, the discrimination accuracy of the surrounding environment such as roads, the types of detectable objects, the stop state of the detected object, or the sensing frequency, etc.) can affect the risk of remote operation. When the detection situation is poor (for example, it is dark around due to cloudy weather, the viewing angle of the sensor is narrow, the detection distance of image recognition is short, the road type such as sidewalk, roadway, or intersection cannot be discriminated, bicycles cannot be detected, it is not known whether the detected object is moving or stopped, or the sensing frequency is low, etc.), it becomes difficult to perform the remote operation correctly, and the risk of remote operation increases. Therefore, in addition to the communication quality when the remote operation is performed, by also using the detection situation around the moving body where the remote operation is performed, the insurance premium for the remote operation can be accurately calculated.

[0024] For example, further, obtain the state of the operation system of the mobility service using the moving body where the remote operation is performed, and in calculating the insurance premium, the insurance premium may be calculated based on the state of the operation system, the remote operation, and the communication quality.

[0025] When a mobile body is remotely operated, the state of the operation system of the mobility service using the mobile body for which the remote operation is performed (for example, the state of the autonomous driving system, the state of the remote control system, or the state of the voice call system, etc.) can affect the risk of the remote operation. This is because when there is a system failure in the operation system (for example, a failure such as inability to drive autonomously, inability to perform remote operation, or poor voice call), it becomes difficult to perform the remote operation correctly, and the risk of the remote operation increases. Therefore, in addition to the communication quality when the remote operation is performed, by also using the state of the operation system of the mobility service using the mobile body for which the remote operation is performed, the insurance premium for the remote operation can be accurately calculated.

[0026] For example, the remote operation may include at least one of an actuator operation for controlling the movement of the mobile body or a movement control task of the mobile body.

[0027] According to this, an insurance premium for an actuator operation for controlling the movement of a mobile body or a movement control task of the mobile body can be calculated.

[0028] For example, the communication quality may include at least one of a communication rate, a communication delay, or a communication loss.

[0029] According to this, an insurance premium for the remote operation can be calculated based on the communication rate, the communication delay, or the communication loss when the remote operation is performed.

[0030] An information processing system according to an aspect of the present disclosure includes a remote operation acquisition unit that acquires a remote operation performed on a mobile body according to an instruction via communication from a remote operator terminal, a communication quality acquisition unit that acquires the communication quality when the remote operation is performed, a calculation unit that calculates an insurance premium for the remote operation based on the remote operation and the communication quality, and an output unit that outputs the calculated insurance premium.

[0031] According to this, an information processing system capable of calculating an insurance premium for a remote operation can be provided.

[0032] Hereinafter, embodiments will be specifically described with reference to the drawings.

[0033] Note that all of the embodiments described below show comprehensive or specific examples. The numerical values, shapes, materials, components, arrangement positions and connection forms of the components, steps, order of steps, etc. shown in the following embodiments are merely examples and are not intended to limit the present disclosure.

[0034] (Embodiment) Hereinafter, an information processing system and an information processing method according to an embodiment will be described.

[0035] FIG. 1 is a diagram showing an example of an information processing system 1 according to an embodiment.

[0036] The information processing system 1 is a system for calculating an insurance premium for remote operation of a moving object. The moving object is monitored and remotely operated by a remote control system. Specifically, the moving object is monitored and remotely operated by a remote monitoring operator via the remote control system. The moving object is, for example, a vehicle, but the moving object may be a moving object other than a vehicle (for example, a robot, an aircraft, or a ship, etc.). The information processing system 1 is an example of a computer that executes an information processing method. The components constituting the information processing system 1 may be provided in one housing or may be distributed. When the components constituting the information processing system 1 are distributed, the information processing method may be executed by a plurality of computers. The information processing system 1 is realized, for example, by a server. Note that the information processing system 1 may be a part of the remote control system.

[0037] The information processing system 1 includes a remote operation acquisition unit 10, a communication quality acquisition unit 20, a route status acquisition unit 30, a detection status acquisition unit 40, a system state acquisition unit 50, a calculation unit 60, and an output unit 70. The information processing system 1 is a computer including a processor, a communication interface, a memory, and the like. The memory is, for example, a ROM (Read Only Memory) and a RAM (Random Access Memory), and can store programs executed by the processor. The remote operation acquisition unit 10, the communication quality acquisition unit 20, the route status acquisition unit 30, the detection status acquisition unit 40, the system state acquisition unit 50, the calculation unit 60, and the output unit 70 are realized by a processor that executes a program stored in the memory, a communication interface, and the like.

[0038] The remote operation acquisition unit 10 acquires a remote operation performed on a moving body according to an instruction of a remote monitoring operator via communication from a remote operator terminal provided in a remote control system. For example, the remote operator terminal and the moving body perform wireless communication, and a remote operation is performed on the moving body via the wireless communication. The remote operation includes, for example, at least one of an actuator operation for controlling the movement of the moving body or a movement control task of the moving body. For example, the remote operation acquisition unit 10 acquires the content of the remote operation (for example, information indicating what kind of remote operation was performed to what extent). For example, the remote operation acquisition unit 10 acquires an operation such as a steering wheel, an accelerator, or a brake, or a task such as obstacle avoidance or pulling over to the shoulder. Further, for example, the remote operation acquisition unit 10 acquires to what extent the steering wheel, the accelerator, or the brake is operated.

[0039] The communication quality acquisition unit 20 acquires the communication quality between the remote operator terminal provided in the remote control system and the moving body when the remote operation is performed. For example, the communication quality acquisition unit 20 acquires the communication quality of sensing data or mobility data transmitted and received between the moving body and the remote operator terminal when the remote operation is performed. The communication quality includes, for example, at least one of a communication rate, a communication delay, or a communication loss. In other words, the types of communication quality include a communication rate, a communication delay, and a communication loss.

[0040] For example, the remote operation acquisition unit 10 selects the type of communication quality according to the remote operation. Also, the remote operation acquisition unit 10 weights the communication quality according to the remote operation. Details of the selection of the type of communication quality and the weighting of the communication quality according to the remote operation will be described later.

[0041] The route situation acquisition unit 30 acquires the situation of the route along which the moving body on which the remote operation is performed moves. The situation of the route is, for example, the weather on the route, the traffic volume of the route, or the road context of the route (such as a crosswalk or a lane). The route situation acquisition unit 30 selects the type of communication quality according to the acquired situation of the route. Also, the route situation acquisition unit 30 weights the communication quality according to the acquired situation of the route. Details of the selection of the type of communication quality and the weighting of the communication quality according to the situation of the route will be described later.

[0042] The detection situation acquisition unit 40 acquires the detection situation around the moving body on which the remote operation is performed. The detection situation around the moving body may be the detection situation of a sensor (such as a camera or LiDAR (Light Detection and Ranging)) mounted on the moving body, or the detection situation of an infrastructure sensor around the moving body. The detection situation is, for example, the viewing angle of the sensor, the detection distance of image recognition by the sensor, or the sensing frequency.

[0043] The system state acquisition unit 50 acquires the state of the operation system of the mobile service using the moving body on which the remote operation is performed. The state of the operation system is, for example, the state of the autonomous driving system, the state of the remote control system, or the state of the voice call system, and the system state acquisition unit 50 acquires whether these systems are normal or abnormal respectively.

[0044] The calculation unit 60 calculates an insurance premium for the remote operation based on the acquired remote operation and communication quality. Details of the calculation unit 60 will be described later.

[0045] The output unit 70 outputs the calculated insurance premium. For example, the output unit 70 outputs the calculated insurance premium to the prover or service operator, etc.

[0046] Next, the flow of information when calculating the insurance premium will be described with reference to FIG. 2.

[0047] FIG. 2 is a sequence diagram showing an example of the flow of information when calculating the insurance premium. FIG. 2 shows the flow of information among the moving body, the remote control system, the remote monitoring operator, and the information processing system 1.

[0048] As shown in FIG. 2, prior processing from step S1 to step S8 is performed before calculating the insurance premium.

[0049] First, sensing data, mobility data, etc. are transmitted from the moving body to the remote control system (step S1). Thereby, the remote control system can calculate the communication quality between the remote control system and the moving body (step S2). Since the transmission of sensing data, mobility data, etc. is performed periodically, the calculation of the communication quality may also be performed periodically.

[0050] Next, the remote monitoring operator performs a remote operation on the moving body via the remote control system (step S3). For example, the remote monitoring operator performs a remote operation on the moving body by operating a steering wheel, accelerator, or brake provided in the remote control system while viewing the video around the moving body.

[0051] Next, the remote control system transmits remote operation information indicating the content of the remote operation performed on the moving body to the information processing system 1 (step S4). Thereby, the information processing system 1 can acquire the remote operation.

[0052] In addition, the remote control system transmits to the information processing system 1 the situation of the route along which the moving body on which the remote operation is performed moves, which is obtained from a server that manages weather, traffic volume, map information, etc. (step S5). Thereby, the information processing system 1 can acquire the situation of the route along which the moving body on which the remote operation is performed moves.

[0053] Also, the remote control system transmits communication quality information indicating the calculated communication quality to the information processing system 1 (step S6). Thereby, the information processing system 1 can acquire the communication quality when the remote operation is performed.

[0054] In addition, the remote control system transmits detection status information indicating the detection status around the moving body on which the remote operation is performed, which is obtained from the moving body or the infrastructure around the moving body, etc., to the information processing system 1 (step S7). Thereby, the information processing system 1 can acquire the detection status around the moving body on which the remote operation is performed.

[0055] Also, the remote control system transmits system status information indicating the status of the operation system of the mobility service using the moving body on which the remote operation is performed, which is obtained from a server that manages the automatic driving system, the remote control system, or the voice call system, etc., to the information processing system 1 (step S8). Thereby, the information processing system 1 can acquire the status of the operation system of the mobility service using the moving body on which the remote operation is performed.

[0056] Then, the information processing system 1 calculates the insurance premium for the remote operation using various information including the communication quality acquired in the processes from step S4 to step S8 (step S9).

[0057] Next, the details of the operation of the information processing system 1 will be described with reference to FIG. 3.

[0058] FIG. 3 is a flowchart showing an example of the operation of the information processing system 1 according to the embodiment. Since the information processing system 1 is an example of a computer that executes the information processing method according to the embodiment, FIG. 3 is also a flowchart showing an example of the information processing method according to the embodiment.

[0059] First, the remote operation acquisition unit 10 acquires a remote operation performed on the moving body according to an instruction via communication from the remote operator terminal (step S11). For example, the remote operation acquisition unit 10 acquires, as the content of the remote operation, information indicating that a remote operation such as a steering operation, an accelerator operation, or a brake operation has been performed, and also acquires a steering operation angle, an accelerator depression amount, a brake depression amount, or the like. Further, for example, the remote operation acquisition unit 10 may acquire information indicating that a task such as obstacle avoidance or shoulder approach has been performed from the situation around the moving body when the remote operation is performed (such as the situation of obstacles around the moving body or the position of the moving body).

[0060] Next, the route situation acquisition unit 30 acquires the situation of the route along which the moving body on which the remote operation is performed moves (step S12). For example, the route situation acquisition unit 30 acquires, as the situation of the route, a road context such as a crosswalk or a roadway, the weather such as cloudy or light rain, or the traffic volume for each type of obstacle on the route (type such as a pedestrian, a bicycle, or an automobile).

[0061] Note that step S12 may be performed when it is necessary to acquire the situation of the route. The case where it is necessary to acquire the situation of the route is, for example, when the information processing system 1 receives a request for calculating a high-precision insurance premium from an insurance company or a user terminal.

[0062] Next, the communication quality acquisition unit 20 acquires the communication quality when the remote operation is performed (step S13). For example, the communication quality acquisition unit 20 acquires communication quality of types such as a communication rate, a communication delay, or a communication loss. For example, the calculation unit 60 determines the risk of the remote operation according to the acquired communication quality. Here, the method for determining the risk of the remote operation will be described with reference to FIGS. 4 and 5.

[0063] FIG. 4 is an example of a table showing risks for each combination of remote operation content (operation) and communication quality.

[0064] FIG. 5 is an example of a table showing risks for each combination of remote operation content (task) and communication quality.

[0065] For example, the calculation unit 60 determines the risk of the remote operation by referring to a table as shown in FIG. 4 or FIG. 5. As shown in FIG. 4, for example, when the content of the remote operation performed on the moving body is a steering operation and the communication rate at that time is low, the risk of the remote operation is determined as "risk a". Also, as shown in FIG. 5, for example, when the content of the remote operation performed on the moving body is obstacle avoidance and the communication rate at that time is low, the risk of the remote operation is determined as "risk j". For example, "risk a", "risk b", "risk c",... are predetermined. For example, the risk for each combination of remote operation content and communication quality is set such that the risk is higher when the remote operation is performed in a state where the communication quality is low (poor) than when the remote operation is performed in a state where the communication quality is high (good).

[0066] Note that the type of communication quality to be acquired may be selected according to the remote operation content. This will be described with reference to FIG. 6.

[0067] FIG. 6 is a table showing an example of the type of communication quality acquired for the remote operation content.

[0068] For example, when the content of the remote operation is a steering wheel operation, the remote operation acquisition unit 10 selects communication delay as the type of communication quality to be acquired. This is because communication delay can greatly affect the risk of remote steering wheel operation. Also, when the content of the remote operation is an operation of both the steering wheel and the accelerator, or in the case of obstacle avoidance, the types of communication quality to be acquired are selected as communication delay, communication loss, and communication rate. This is because communication delay, communication loss, and communication rate can greatly affect the risk of remote operation of both the steering wheel and the accelerator, as well as the risk of obstacle avoidance. Note that the combination of the content of the remote operation and the type of communication quality shown in FIG. 6 is an example and is not limited thereto.

[0069] Note that the communication quality obtained may be weighted according to the content of the remote operation. This will be described with reference to FIG. 7.

[0070] FIG. 7 is a table showing an example of the weight given to the communication quality with respect to the content of the remote operation. Note that, as shown in FIG. 7, the content of the remote operation may be subdivided. Specifically, in the case of a steering wheel operation, it may be subdivided into whether the operation is a sudden operation or not, and in the case of an obstacle avoidance task, it may be subdivided into whether it is an avoidance of a stationary object or a moving object.

[0071] For example, when the content of the remote operation is a sudden steering wheel operation, the remote operation acquisition unit 10 gives a large weight to communication delay, a medium weight to communication loss, and a large weight to communication rate. This is because communication delay or communication rate can greatly affect the risk of a sudden remote steering wheel operation. The magnitude of the risk determined changes depending on the weighting of the communication quality. For example, compared to the risk determined when the communication rate is low during a sudden remote steering wheel operation when no weighting is given to the communication quality, when a large weighting is given as shown in FIG. 7, the risk of the remote operation becomes larger by the amount of the weighting.

[0072] Also, the type of communication quality to be acquired may be selected according to the situation of the path along which the moving body moves. This will be described with reference to FIG. 8.

[0073] FIG. 8 is a table showing an example of the type of communication quality acquired for the situation of the route along which the moving body moves.

[0074] For example, when the road context is a crosswalk as the situation of the route to be acquired, the route situation acquisition unit 30 selects communication delay as the type of communication quality to be acquired (in other words, does not select communication loss or communication rate). This is because communication delay can greatly affect the risk of remote operation at a crosswalk. At this time, the route situation acquisition unit 30 may acquire the traffic volume at the crosswalk as the situation of the route, and when the traffic volume is small (for example, when it is a crosswalk with good visibility), it may not be necessary to select communication loss or communication rate. Also, when the road context is a roadway, communication delay, communication loss, and communication rate are selected as the type of communication quality to be acquired. This is because communication delay, communication loss, and communication rate can greatly affect the risk of remote operation on a roadway. For example, communication delay, communication loss, and communication rate can affect the risk of sudden remote operation for avoiding a vehicle parked on the roadway in the roadway. Note that the combination of the situation of the route and the type of communication quality shown in FIG. 8 is an example and is not limited thereto.

[0075] Note that the communication quality acquired may be weighted according to the situation of the route along which the moving body moves. This will be described with reference to FIG. 9.

[0076] FIG. 9 is a table showing an example of the weight to the communication quality for the situation of the route along which the moving body moves.

[0077] For example, when the road context of the route situation acquired by the route situation acquisition unit 30 is a roadway, a large weight is assigned to communication delay, a medium weight is assigned to communication loss, and a large weight is assigned to communication rate. This is because communication delay or communication rate can greatly affect the risk of remote operation on a roadway. By weighting the communication quality, the magnitude of the determined risk changes. For example, when there is no weighting of communication quality, compared to the risk determined when the communication rate is low during remote operation on a roadway, when a large weight is assigned as shown in FIG. 9, the risk of remote operation becomes larger by the amount of the weighting.

[0078] Returning to the description of FIG. 3, next, the detection situation acquisition unit 40 acquires the detection situation around the moving body on which the remote operation is performed (step S14). For example, the detection situation acquisition unit 40 acquires, as the detection situation, the weather, the viewing angle of the sensor, the detection distance of image recognition by the sensor, the discrimination accuracy of the surrounding environment such as the road, the type of detectable object, the stop state of the detected object, or the sensing frequency. For example, in remote operation during light rain, sensing accuracy and the like may be acquired. When the road environment is complex, road types such as sidewalks, roadways, or intersections may be discriminated. Wheelchairs, baby carriages, garbage lying on the road, etc. may be detected. It may be discriminated whether the detected object, such as a vehicle, is stopped. Also, when remote operation is performed for the purpose of returning from falling into a trench to autonomous movement, detection by image recognition of the trench is performed, so image recognition accuracy and the like may be acquired.

[0079] Note that step S14 may be performed when there is a need to acquire the detection situation. The case where there is a need to acquire the detection situation is, for example, when the information processing system 1 receives a request for calculating a high-precision insurance premium from an insurance company or a user's terminal.

[0080] Next, the system state acquisition unit 50 acquires the state of the operation system of the mobile service using the mobile body on which the remote operation is performed (step S15). For example, the system state acquisition unit 50 acquires, as the state of the operation system, the state of the automatic driving system, the state of the remote control system, or the state of the voice call system, etc. For example, when a remote operation for avoiding a person is performed, the state of the voice call system (for example, a system having a function for the mobile body to utter "I'm passing by" to the person) may be acquired.

[0081] Note that step S15 may be performed when there is a need to acquire the state of the operation system. The case where there is a need to acquire the state of the operation system is, for example, when the information processing system 1 receives a request for calculating a highly accurate insurance premium from an insurance company or a user's terminal, etc.

[0082] Next, the calculation unit 60 calculates an insurance premium for the remote operation based on the quality of the remote operation and communication (step S16). For example, the calculation unit 60 determines the risk of the remote operation as described in FIGS. 4 and 5, and calculates the insurance premium based on the determined risk. For example, the calculation unit 60 calculates the insurance premium so that the insurance premium becomes high when the risk of the remote operation is large, and calculates the insurance premium so that the insurance premium becomes low when the risk of the remote operation is small.

[0083] Also, for example, the calculation unit 60 may calculate the insurance premium based on the remote operation and the quality of the communication of the type selected by the remote operation acquisition unit 10 or the route situation acquisition unit 30. Depending on the content of the remote operation or the situation of the route, there is a type of communication quality (for example, communication rate, communication delay, or communication loss) that is likely to affect the risk for the remote operation. Therefore, as shown in FIGS. 6 and 8, the type of communication quality is selected, and the insurance premium may be calculated based on the quality of the selected type of communication. Thereby, the insurance premium can be calculated accurately. Also, since the type of communication quality to be acquired can be reduced, it is possible to suppress the calculation amount when calculating the insurance premium.

[0084] Further, for example, the calculation unit 60 may calculate an insurance premium based on a remote operation and the quality of communication weighted for the remote operation acquisition unit 10 or the route status acquisition unit 30. Depending on the content of the remote operation or the status of the route, there are types of communication quality (for example, communication rate, communication delay, or communication loss) that are likely to affect the risk of the remote operation. Therefore, as shown in FIGS. 7 and 9, the quality of communication is weighted with respect to the content of the remote operation or the status of the route, and the insurance premium may be calculated based on the weighted quality of communication. Thereby, the insurance premium can be calculated accurately.

[0085] Further, for example, the calculation unit 60 may calculate an insurance premium based on the detection status around the moving body where the remote operation is performed, the remote operation, and the quality of communication. When a remote operation of a moving body is performed, the detection status around the moving body where the remote operation is performed may affect the risk of the remote operation. Therefore, the insurance premium may also be calculated based on the detection status around the moving body where the remote operation is performed. Since the detection status around the moving body is also used for calculating the insurance premium, the insurance premium can be calculated accurately.

[0086] Further, for example, the calculation unit 60 may calculate an insurance premium based on the state of the operation system of the mobility service using the moving body where the remote operation is performed, the remote operation, and the quality of communication. When a remote operation of a moving body is performed, the state of the operation system of the mobility service using the moving body where the remote operation is performed may affect the risk of the remote operation. Therefore, the insurance premium may also be calculated based on the state of the operation system of the mobility service using the moving body where the remote operation is performed. Since the state of the operation system is also used for calculating the insurance premium, the insurance premium can be calculated accurately.

[0087] Then, the output unit 70 outputs the calculated insurance premium (step S17). Thereby, a demonstrator, a service operator, or the like can grasp the insurance premium for the remote operation.

[0088] As described above, when remote operation of a moving body is performed, the communication quality between the remote operator terminal and the moving body affects the risk of remote operation. This is because when the communication quality is poor, it becomes difficult to perform remote operation correctly, increasing the risk of remote operation. Therefore, the insurance premium for remote operation can be calculated based on the communication quality when remote operation is performed.

[0089] (Other Embodiments) As described above, the information processing method and the information processing system 1 according to one or more aspects of the present disclosure have been described based on the embodiments. However, the present disclosure is not limited to these embodiments. As long as the gist of the present disclosure is not deviated from, various modifications conceived by those skilled in the art applied to each embodiment, and forms constructed by combining components in different embodiments may also be included within the scope of one or more aspects of the present disclosure.

[0090] For example, in the above-described embodiment, the information processing system 1 has been described as an example including the route situation acquisition unit 30, the detection situation acquisition unit 40, and the system state acquisition unit 50. However, it may not include at least one of the route situation acquisition unit 30, the detection situation acquisition unit 40, and the system state acquisition unit 50. That is, it may not be necessary to weight the communication quality according to the remote operation. In calculating the insurance premium, it may not be necessary to calculate the insurance premium based on the remote operation and the weighted communication quality. Also, it may not be necessary to acquire the situation of the route along which the moving body on which the remote operation is performed moves, and it may not be necessary to select the type of communication quality according to the situation of the route. In calculating the insurance premium, it may not be necessary to calculate the insurance premium based on the remote operation and the communication quality of the selected type. Also, it may not be necessary to acquire the situation of the route along which the moving body on which the remote operation is performed moves, and it may not be necessary to weight the communication quality according to the situation of the route. In calculating the insurance premium, it may not be necessary to calculate the insurance premium based on the remote operation and the weighted communication quality. Also, it may not be necessary to acquire the detection situation around the moving body on which the remote operation is performed. In calculating the insurance premium, it may not be necessary to calculate the insurance premium based on the detection situation, the remote operation, and the communication quality. Also, it may not be necessary to acquire the state of the operation system of the mobile service using the moving body on which the remote operation is performed. In calculating the insurance premium, it may not be necessary to calculate the insurance premium based on the state of the operation system, the remote operation, and the communication quality.

[0091] For example, the present disclosure can be realized as a program for causing a processor to execute steps included in an information processing method. Further, the present disclosure can be realized as a non-transitory computer-readable recording medium such as a CD-ROM on which the program is recorded.

[0092] For example, when the present disclosure is realized by a program (software), each step is executed by the program being executed using hardware resources such as a CPU, a memory, and an input / output circuit of a computer. That is, each step is executed by the CPU acquiring data from the memory or the input / output circuit or the like and performing calculations, or outputting the calculation result to the memory or the input / output circuit or the like.

[0093] In the above-described embodiment, each component included in the information processing system 1 may be configured by dedicated hardware or may be realized by executing a software program suitable for each component. Each component may be realized by a program execution unit such as a CPU or a processor reading and executing a software program recorded on a recording medium such as a hard disk or a semiconductor memory.

[0094] Part or all of the functions of the information processing system 1 according to the above-described embodiment are typically realized as an LSI which is an integrated circuit. These may be individually formed into one chip, or may be formed into one chip so as to include part or all of them. Further, the integration is not limited to an LSI, and may be realized by a dedicated circuit or a general-purpose processor. An FPGA (Field Programmable Gate Array) which can be programmed after manufacturing the LSI, or a reconfigurable processor which can reconfigure the connection and setting of circuit cells inside the LSI may be used.

[0095] Furthermore, various modifications obtained by making changes within the scope conceivable by those skilled in the art to each embodiment of the present disclosure are also included in the present disclosure without departing from the gist of the present disclosure.

Industrial Applicability

[0096] The present disclosure can be applied to a system for remotely operating a moving body.

Explanation of Signs

[0097] 1 Information processing system 10 Remote operation acquisition unit 20 Communication quality acquisition unit 30 Route status acquisition unit 40 Detection status acquisition unit 50 System state acquisition unit 60 Calculation unit 70 Output unit

Claims

1. An information processing method executed by a computer, comprising: obtaining a remote operation performed on a moving body according to an instruction via communication from a remote operator terminal; obtaining the quality of the communication when the remote operation is performed; calculating an insurance premium for the remote operation based on the remote operation and the quality of the communication; outputting the calculated insurance premium. Information processing method.

2. In the calculation of the insurance premium, determining the risk of the remote operation according to the quality of the communication; calculating the insurance premium based on the determined risk. The information processing method according to claim 1.

3. Further, selecting a type of the quality of the communication according to the remote operation; In the calculation of the insurance premium, calculating the insurance premium based on the remote operation and the quality of the communication of the selected type. The information processing method according to claim 1 or 2.

4. Further, weighting the quality of the communication according to the remote operation; In the calculation of the insurance premium, calculating the insurance premium based on the remote operation and the weighted quality of the communication. The information processing method according to any one of claims 1 to 3.

5. Further, obtaining a situation of a route along which the moving body moves when the remote operation is performed; selecting a type of the quality of the communication according to the situation of the route; In the calculation of the insurance premium, calculating the insurance premium based on the remote operation and the quality of the communication of the selected type. The information processing method according to any one of claims 1 to 4.

6. Furthermore, obtain the situation of the route along which the moving body on which the remote operation is performed moves, weight the communication quality according to the situation of the route, in calculating the insurance premium, calculate the insurance premium based on the remote operation and the weighted communication quality The information processing method according to any one of claims 1 to 5.

7. Furthermore, obtain the detection situation around the moving body on which the remote operation is performed, in calculating the insurance premium, calculate the insurance premium based on the detection situation, the remote operation, and the communication quality The information processing method according to any one of claims 1 to 6.

8. Furthermore, obtain the state of the operation system of the mobile service using the moving body on which the remote operation is performed, in calculating the insurance premium, calculate the insurance premium based on the state of the operation system, the remote operation, and the communication quality The information processing method according to any one of claims 1 to 7.

9. The remote operation includes at least one of an actuator operation for controlling the movement of the moving body or a movement control task of the moving body The information processing method according to any one of claims 1 to 8.

10. The communication quality includes at least one of a communication rate, a communication delay, or a communication loss The information processing method according to any one of claims 1 to 9.

11. a remote operation acquisition unit that acquires a remote operation performed on a moving body by an instruction via communication from a remote operator terminal; a communication quality acquisition unit that acquires the communication quality when the remote operation is performed; a calculation unit that calculates an insurance premium for the remote operation based on the remote operation and the communication quality; and an output unit that outputs the calculated insurance premium. Information processing system.

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