Goods receiving device, program

Abstract

To enable a customer to preferably perform reception for delivery by himself / herself.SOLUTION: A baggage receiving device receives a baggage to be delivered by operation of a customer. The baggage receiving device includes registration means for registering a baggage to be delivered, issuing means for printing and issuing a label to be attached to the baggage registered by the registration means, detection means for detecting that the label issued by the issuing means is removed, and adjustment means capable of receiving input of currency as a delivery charge and discharging change if necessary. When change occurs, the adjustment means discharges the change after the detection means detects that the label is removed.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a baggage receiving device , Program and pertains thereto.

Background Art

[0002] There is known a system for receiving baggage deliveries in the absence of staff (see, for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, there is not enough consideration regarding the operation by the customer himself / herself, and there is room for improvement.

[0005] The present invention has been made in view of such circumstances, and its object is to provide a technology for the customer himself / herself to suitably carry out the reception of the delivery.

Means for Solving the Problems

[0006] In order to solve the above-described problems, a baggage receiving device according to one aspect of the present invention is a baggage receiving device that receives baggage to be delivered by an operation of a customer, and includes a registration means for registering the baggage to be delivered, an issuing means for printing and issuing a label to be attached to the baggage registered by the registration means, a detection means for detecting that the label issued by the issuing means has been removed, and a settlement means that can receive the insertion of money as a delivery fee and can discharge change if there is change. The settlement means discharges the change after detecting that the label has been removed by the detection means when there is change.

Brief Description of the Drawings

[0007]

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Embodiments for Carrying Out the Invention

[0008] Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing an installation example of a luggage receiving device 10 and a weighing device 20. FIG. 1(A) is a perspective view of the luggage receiving device 10 etc. as seen from the customer (luggage delivery requester) side. FIG. 1(B) is a perspective view of the luggage receiving device 10 etc. as seen from the store clerk (employee, staff) side. As shown in FIG. 1, an input box 30 into which luggage can be inserted is installed on the right side of the luggage receiving device 10 as seen from the customer side. A weighing device 20 is installed on the upper surface of the input box 30. Note that the luggage receiving device 10 and the weighing device 20 together may be referred to as a luggage receiving system.

[0009] The luggage receiving device 10 and the weighing device 20 are installed in a store that receives requests for luggage delivery and the luggage to be delivered. Hereinafter, the store where the luggage receiving device 10 is installed may be referred to as store T. The luggage receiving device 10 is a device for receiving requests for luggage delivery and the luggage to be delivered, and is basically operated by the customer himself / herself. The weighing device 20 is a device for weighing the weight of the luggage to be delivered, and like the luggage receiving device 10, is basically operated by the customer himself / herself.

[0010] The luggage receiving device 10 and the weighing device 20 are communicably connected. The luggage receiving device 10 may not communicate with devices other than the weighing device 20, but in this embodiment, the luggage receiving device 10 is assumed to communicate with devices other than the weighing device 20 as well. Specifically, the luggage receiving device 10 is connected to a LAN laid in store T and is communicable with other devices (other luggage receiving devices 10, a management device (not shown), etc.) installed on the LAN. The management device (not shown) monitors, for example, the change situation (near end, near full) of the change in the luggage receiving device 10 and the situation (near end) of receipt paper and labels. Also, a store server communicable with devices outside the store (for example, devices installed in the head office (main office) or data center, etc.) may be installed on the LAN. The luggage receiving device 10 may communicate with devices outside the store via the store server.

[0011] FIG. 2 is a diagram showing a configuration example of the baggage receiving device 10 and the weighing device 20. FIG. 2(A) is a configuration example of the baggage receiving device 10. FIG. 2(B) is a configuration example of the weighing device 20. In FIGS. 1 and 2, the same parts are denoted by the same reference numerals.

[0012] (Baggage receiving device 10) With reference to FIGS. 1(A) and 1(B), a configuration example of the baggage receiving device 10 shown in FIG. 2(A) will be described. The baggage receiving device 10 includes a CPU 101, a ROM 102, a RAM 103, a hard disk 104, a customer-side display unit 105, a receipt printing unit 107, a label printing unit 108, a payment terminal (non-cash payment unit) 109, a change dispenser (cash payment unit) 110, a store clerk-side display unit 111, an audio output unit 112, a first communication unit (connection unit) 115, and a second communication unit (LAN communication unit) 116. These can communicate with each other via a bus.

[0013] The CPU 101 is a central processing unit, and controls the operation of the baggage receiving device 10 by reading and executing the programs stored in the ROM 102. The ROM 102 is a read-only memory, and stores various types of information used by the CPU 101, such as programs. The RAM 103 is a read-write memory, and stores various types of information. For example, the RAM 103 stores information acquired and generated in the process.

[0014] The hard disk 104 stores various types of information. The hard disk 104 may store, for example, programs executed by the CPU 101 instead of the ROM 102. Also, instead of the RAM 103, it may store information acquired and generated in the process.

[0015] The customer-side display unit 105 is a touch display for customers, and displays various types of information to customers and accepts various inputs from customers.

[0016] The receipt printing unit 107 prints and issues receipts. A sensor for detecting that a customer has removed the receipt is provided in the receipt printing unit 107 (or the periphery of the receipt printing unit 107). The label printing unit 108 prints and issues various labels to be affixed to packages. A sensor for detecting that a customer has removed the label is provided in the label printing unit 108 (or the periphery of the label printing unit 108).

[0017] Note that the receipt printing unit 107 may print the receipt in black, and the label printing unit 108 may print the label in red. Alternatively, the receipt printing unit 107 may print the receipt in a single color (e.g., black), and the label printing unit 108 may print the label in one or both of two colors (black, red).

[0018] Also, as shown in FIG. 1(A), the positional relationship between the receipt printing unit 107 and the label printing unit 108 is such that the label printing unit 108 is arranged closer to the weighing device 20 (the weighing device 20 is installed on the side of the label printing unit 108). This makes the operation of attaching the label printed and issued by the label printing unit 108 to the package efficient. That is, the operation flow (refer to the flowcharts in FIGS. 17 and 18) is to issue a label (a label corresponding to a voucher) indicating that the delivery fee for the package has been paid, detect the removal of the label (i.e., after attaching the label to the package as preparation for delivery of the package), dispense the change, detect the removal of the change, and finally issue the receipt. Therefore, it is preferable to have the weighing device 20 beside the label issuing unit. Also, installing the input box 30 below the weighing device 20 (installing the weighing device 20 above the input box 30) is also in line with the flow.

[0019] The payment terminal 109 is used for non-cash payments (such as credit card payments, prepaid card payments, etc.). The payment terminal 109 may, for example, include a reading unit (not shown), a display unit (not shown), an operation unit (not shown), and a communication unit (not shown). The reading unit of the payment terminal 109 magnetically or electrically reads and writes (it may only read) the information stored on various cards. The reading and writing by the reading unit may be contact type or non-contact type. The display unit of the payment terminal 109 displays various information (such as operation guidance information) to the customer. The operation unit of the payment terminal 109 accepts various inputs from the customer (such as input of a PIN number, input of the number of payments, etc.). The communication unit of the payment terminal 109 communicates with an external server (a server for credit card payment processing installed by the company itself or another company, a server for prepaid card payment processing, etc.). That is, the communication unit of the payment terminal 109 transmits and receives various information related to non-cash payment processing to and from the external server.

[0020] The change machine 110 is used for cash payments. The change machine 110 has an inlet for banknotes and coins, an outlet for banknotes and coins, a storage, and various sensors. It detects the inserted currency at the inlet, calculates the change amount which is the difference between the inserted amount and the purchase amount, discharges the change from the outlet, and detects the removal of the discharged change.

[0021] The clerk-side display unit 111 displays various information to the clerk. Note that the clerk-side display unit 111 may be a touch display capable of accepting various inputs.

[0022] The voice output unit 112 outputs voice. For example, the voice output unit 112 outputs voice guidance, etc.

[0023] The first communication unit 115 transmits and receives information to and from the metering device 20. For example, the first communication unit 115 receives the measured value measured by the metering device 20 from the metering device 20. In FIG. 1(B), an example is shown in which information is transmitted and received to and from the metering device 20 by wire (the cable shown by the broken line in the figure), but information may be transmitted and received to and from the metering device 20 by wireless (such as Bluetooth (registered trademark), etc.). The second communication unit 116 transmits and receives information to and from other devices (such as a management device, etc.) on the LAN.

[0024] Note that the baggage receiving device 10 may be provided with an SSD (Solid State Drive) instead of the hard disk 104. The baggage receiving device 10 may be provided with an IC card reader that reads an IC card other than a credit card. Further, the baggage receiving device 10 may include a key operation unit composed of one or more mechanical keys (hard buttons), a detection unit (human sensor) capable of detecting the presence of a person, an imaging unit (camera) that images a person or baggage, a scanner unit capable of recognizing various codes, a notification unit (sign pole) having a light emitting unit such as an LED, etc.

[0025] (Metering device 20) While referring to FIGS. 1(A) and 1(B), a configuration example of the metering device 20 shown in FIG. 2(B) will be described. The metering device 20 includes a CPU 201, a ROM 202, a RAM 203, a display unit 205, an operation unit 206, a metering unit 213, and a communication unit (connection unit) 215. These can communicate with each other via a bus.

[0026] The CPU 201 is a central processing unit, and controls the operation of the metering device 20 by reading and executing the programs stored in the ROM 202. The ROM 202 is a read-only memory, and stores various information used by the CPU 201, such as programs, for example. The RAM 203 is a read-write memory, and stores various information. For example, the RAM 203 stores information acquired and generated in the process, etc.

[0027] The display unit 205 displays various information to the customer. The operation unit 206 accepts various inputs from the customer. The weighing unit 213 weighs the item (luggage) placed on the mounting table 213a by, for example, a weight detection method using a load cell. The communication unit 215 transmits and receives information to and from the luggage receiving device 10. In FIG. 1(B), an example is shown in which information is transmitted and received to and from the luggage receiving device 10 by wire, but information may be transmitted and received to and from the luggage receiving device 10 by wireless (such as Bluetooth (registered trademark), etc.).

[0028] Note that the weighing device 20 may include an MCU (Micro Controller Unit) instead of the CPU 201, ROM 202, and RAM 203. Further, the weighing device 20 may include a detection unit (human sensor) capable of detecting the presence of a person, an imaging unit (camera) for imaging a person or luggage, a scanner unit capable of recognizing various codes, a notification unit (sign pole) having a light emitting unit such as an LED, etc.

[0029] FIG. 3 is an explanatory diagram for explaining the package and the fee. FIG. 3(A) is an explanatory diagram for explaining the type (kind) of the package. FIG. 3(B) is an explanatory diagram for explaining the delivery fee. The packages (handlable packages) received by the package receiving device 10 are classified into four types of package types (Type A, Type B, Type C, Type D) defined by weight, size, etc., as shown in FIG. 3(A). According to FIG. 3(A), what corresponds to the Type A package is something unspecified with a weight of 100 g or less and a size (length × width × thickness) of 20 cm or less × 12 cm or less × 1 cm or less (however, excluding prohibited products described later). What corresponds to the Type B package is something unspecified with a weight of 1 kg or less and a size (length × width × thickness) of 20 to 30 cm × 12 to 20 cm or less × 5 cm or less (however, excluding prohibited products). That is, something too small does not correspond to Type B. What corresponds to the Type C package is something unspecified with a weight of 4 kg or less and a total of three sides (length, width, thickness) of 95 cm or less as the size (length × width × thickness) (however, excluding prohibited products). What corresponds to the Type D package is something specific (printed matter, CD, DVD) within A4 size (29.7 cm × 21.0 cm). Note that the "package type" can also be said to be the type of delivery (or delivery service) according to the type of the package. That is, the "package type" is the type of the package or the delivery.

[0030] The delivery fee for each type of package (each package type) is defined according to the weight, as shown in FIG. 3(B). According to FIG. 3(B), for example, for a Type A package, if it does not exceed 50 g, it is 100 yen, and if it exceeds 50 g (in the case of 50 to 100 g), it is 190 yen.

[0031] The baggage acceptance device 10 can refer to information as shown in FIGS. 3(A) and 3(B). Specifically, the baggage acceptance device 10 stores a file (baggage definition file) containing information as shown in FIG. 3(A) and a file (charge setting file) containing information as shown in FIG. 3(B) in its own device (e.g., hard disk 104). Note that the baggage definition file and the charge setting file may be stored in other devices within the LAN, and the baggage acceptance device 10 may refer to the baggage definition file and the charge setting file stored in other devices.

[0032] FIGS. 4 to 16 are display examples of the baggage acceptance device 10. Note that FIG. X(A) (X is 4, 5,..., 16) is a display example on the customer-side display unit 105, and FIG. X(B) is a display example on the store clerk-side display unit 111. Note that the ratio of the size of the display screen of the customer-side display unit 105 shown in FIG. X(A) to the size of the display screen of the store clerk-side display unit 111 shown in FIG. X(B) does not indicate the ratio of the actual sizes of both display screens.

[0033] When waiting for a customer (in a standby state), the baggage acceptance device 10 displays an initial screen as shown in FIG. 4(A) on the customer-side display unit 105. On the initial screen shown in FIG. 4(A), a message MS100 indicating that the baggage should be placed on the weighing device 20 and an image GA101 guiding the placement of the baggage on the weighing device 20 are displayed. Also, an attendant call button BT109 is arranged on the initial screen shown in FIG. 4(A).

[0034] Also, when waiting for a customer (when the initial screen is being displayed on the customer-side display unit 105), the baggage acceptance device 10 notifies that it is in a waiting state on the store clerk-side display unit 111 as shown in FIG. 4(B). Note that the baggage acceptance device 10 may notify that it is in a waiting state with a first background color (e.g., blue) as a first notification mode for notifying that it is in an idle state.

[0035] When a load is placed on the load receiving device 10 (when the measured value is acquired from the weighing device 20 via the first communication unit 115), the customer-side display unit 105 displays a load type selection screen as shown in Fig. 5(A). Note that the load receiving device 10 may display a load type selection screen as shown in Fig. 5(A) on the customer-side display unit 105 when it acquires the stable value of the load from the weighing device 20 (for example, the measured value and information indicating that the measured value is a stable value). The load type selection screen is a screen that displays, as selectable options, load types corresponding to the weight of the load placed on the weighing device 20 from among a plurality of load types. Assume that the weight of the load placed on the weighing device 20 (the measured value by the weighing device 20) is 200 g. That is, since the measured value is 200 g, type A cannot be selected, and types B, C, and D can be selected (see Fig. 3(B)). That is, the load receiving device 10 switches the selectable loads or delivery types according to the measured value of the load.

[0036] Note that when there is no load type corresponding to the weight of the load placed on the weighing device 20, the load receiving device 10 may display on the customer-side display unit 105 that the load cannot be handled by the load receiving device 10 or that it should be moved to the manned reception counter (guidance) for handling at the reception counter.

[0037] On the load type selection screen shown in Fig. 5(A), there are arranged an A-type selection button BT111 for selecting type A, a B-type selection button BT112 for selecting type B, a C-type selection button BT113 for selecting type C, and a D-type selection button BT114 for selecting type D. Also, on the load type selection screen shown in Fig. 5(A), there are arranged a cancel button BT108 and a staff call button BT109. Hereinafter, the A-type selection button BT111, B-type selection button BT112, C-type selection button BT113, and D-type selection button BT114 may be collectively referred to as load type selection buttons. Each load type selection button displays a type name, an image depicting each load, specifications such as weight and size, and an image regarding whether the load can be put into the input box 30.

[0038] As described above, since the B type, C type, and D type are selectable while the A type is not, on the luggage type selection screen shown in Fig. 5(A), the B type selection button BT112, C type selection button BT113, and D type selection button BT114 are displayed in a display mode indicating that they are selectable, and the A type selection button BT111 is displayed in a display mode (grayed-out display, the text "not available") indicating that it is not selectable.

[0039] Also, when a customer is selecting a luggage type (when the luggage type selection screen is being displayed on the customer-side display unit 105), as shown in Fig. 5(B), the luggage receiving device 10 notifies that the luggage type is being selected on the store clerk-side display unit 111. Note that the luggage receiving device 10 may notify that the luggage type is being selected in a second notification mode (a second background color, for example, green) for notifying that the process is proceeding normally.

[0040] Note that the image GA116 is an image for notifying that there has been no change over a predetermined time (which may be different for each screen on the customer-side display unit 105) in the display on the customer-side display unit 105 (when the customer's operation has been stalled for a predetermined time). As an example of the case where the display on the customer-side display unit 105 has not changed over a predetermined time, an example of displaying the image GA116 in Fig. 5(B) is shown assuming that the luggage type selection screen shown in Fig. 5(A) has not changed over a predetermined time, but the same applies to the case where other screens (excluding the initial screen) on the customer-side display unit 105 have not changed over a predetermined time.

[0041] When there is a selection of the luggage type (when the luggage type selection button is operated), the luggage receiving device 10 displays, on the customer-side display unit 105, a prohibited item presence / absence confirmation screen as shown in Fig. 6(A). The prohibited item presence / absence confirmation screen shown in Fig. 6(A) shows items that cannot be delivered and items that cannot be transported by aircraft. Further, on the prohibited item presence / absence confirmation screen shown in Fig. 6(A), there are arranged a detailed explanation button BT120 for displaying a detailed explanation regarding items that cannot be delivered, a detailed explanation button BT121 for displaying a detailed explanation regarding items that cannot be transported by aircraft, a prohibited item absence button BT127 for declaring that there are no prohibited items, and a cancel button BT108.

[0042] Also, when the customer is checking the presence / absence of prohibited items (when the prohibited item presence / absence confirmation screen is being displayed on the customer-side display unit 105), as shown in Fig. 6(B), the luggage receiving device 10 notifies on the store clerk-side display unit 111 that the prohibited item confirmation is in progress. Note that the luggage receiving device 10 may notify that the prohibited item confirmation is in progress in a second notification mode for notifying that the process is proceeding normally.

[0043] When there is a declaration that there are no prohibited items (when the prohibited item absence button BT127 is operated), the luggage receiving device 10 displays, on the customer-side display unit 105, a size confirmation screen as shown in Fig. 7(A). The size confirmation screen is a screen for checking whether the luggage conforms to the regulations (specifically, the size) of the selected luggage type (the luggage type selected by the customer on the luggage type selection screen (Fig. 5(A))). Assume that the luggage type selected by the customer on the luggage type selection screen is type B.

[0044] On the size confirmation screen shown in Fig. 7(A), a size confirmation image GA130 is displayed to check whether the luggage is of an appropriate size (within the specified size) as type B. The size confirmation image GA130 is an image showing the range of the appropriate size (length and width) of type B in actual size. The customer can check whether the luggage is of an appropriate size as type B by applying the luggage to the size confirmation image GA130. Also, on the size confirmation screen shown in Fig. 7(A), an affirmative button BT131 indicating that it is of an appropriate size, a negative button BT132 indicating that it is not of an appropriate size, and an attendant call button BT109 are arranged, and a display area HR134 for displaying the relationship between the weight and the fee for type B luggage is provided. In the display area HR134, the weight ("within 250g") and the fee ("240 yen") corresponding to the measured value (200g) of the luggage are highlighted.

[0045] Also, when the customer is checking the size of the luggage (when the size confirmation screen is displayed on the customer-side display unit 105), as shown in Fig. 7(B), the luggage receiving device 10 notifies on the store employee-side display unit 111 that the size is being confirmed. Note that the luggage receiving device 10 may notify that the size is being confirmed in a second notification mode for notifying that it is proceeding normally.

[0046] When there is an operation indicating that it is of an appropriate size (operation of the affirmative button BT131), the luggage receiving device 10 displays on the customer-side display unit 105 a designation screen such as that shown in Fig. 8(A). On the designation screen shown in Fig. 8(A), a display area HR140 for designating the availability of express delivery (a service for delivering the luggage earlier than usual) and a display area HR143 for designating the quantity are provided.

[0047] In the display area HR140, there are arranged a no-express-delivery button BT141 for designating either the presence or absence (necessity) of express delivery and an express-delivery button BT142 for designating express delivery. In FIG. 8(A), the no-express-delivery button BT141 is shown with a thick frame, and the express-delivery button BT142 is shown with a thin frame. The thick frame indicates the designated state, and the thin frame indicates the non-designated state. That is, the no-express-delivery button BT141 is in the designated state, and the express-delivery button BT142 is in the non-designated state. Also, the state where the no-express-delivery button BT141 is designated (the state where the express-delivery button BT142 is not designated) is set as the initial state (the state when the size confirmation screen is first displayed in the transaction). Therefore, a customer who desires express delivery operates the express-delivery button BT142. When the express-delivery button BT142 is operated, the baggage acceptance device 10 sets the express-delivery button BT142 to the designated state (the state where the no-express-delivery button BT141 is not designated).

[0048] In the display area HR143, there is arranged a quantity button BT144 as a button for designating quantity. In FIG. 8(A), the number "1" is displayed on the quantity button BT144, and the "1" indicates that 1 is in the designated state. Also, the quantity has the state where 1 is designated as the initial state. Therefore, a customer who desires 2 or more operates the quantity button BT144. When the quantity button BT144 is operated, the baggage acceptance device 10 displays a small screen (not shown) for accepting the designation (change) of quantity and accepts the designation of quantity via the small screen.

[0049] Also, on the designation screen shown in FIG. 8(A), there are also arranged a back button BT145, a next button BT146, and an attendant call button BT109. When a customer changes the initial state regarding the presence or absence of express delivery or the quantity, the customer operates the next button BT146 after the change to proceed with the process. When the customer does not change the initial state, the customer simply operates the next button BT146 to proceed with the process.

[0050] Also, when a customer is checking the presence / absence (necessity) or quantity of express delivery (when a designation screen for express delivery or the like is being displayed on the customer-side display unit 105), as shown in FIG. 8(B), the clerk-side display unit 111 notifies that express delivery and quantity confirmation are in progress. Note that the baggage acceptance device 10 may notify that express delivery and quantity confirmation are in progress in a second notification mode for notifying that the process is proceeding normally.

[0051] When there is an operation to proceed with the process (operation of the Next button BT146), the baggage acceptance device 10 determines whether the measured value has changed. That is, the baggage acceptance device 10 determines whether the baggage initially measured (the baggage placed during the display of the initial screen) is not placed on the weighing device 20, or whether other baggage is placed on the weighing device 20 instead of or in addition to the initially measured baggage. When the measured value has changed, the baggage acceptance device 10 displays a weight mismatch warning screen as shown in FIG. 9(A) on the customer-side display unit 105. When the measured value has not changed, the baggage acceptance device 10 displays a payment method selection screen as shown in FIG. 10(A) on the customer-side display unit 105.

[0052] On the weight mismatch warning screen shown in FIG. 9(A), a message MS150 indicating that the weights are mismatched (changed) is displayed, and a reweighing button BT157 for declaring reweighing, a cancel button BT108, and a clerk call button BT109 are arranged. Since reweighing is required for delivery (since the process cannot proceed without reweighing), the customer operates the reweighing button BT157 and then places the baggage initially measured on the weighing device 20. Note that the customer may place the baggage initially measured on the weighing device 20 and then operate the reweighing button BT157. That is, the order of the operation of the reweighing button BT157 and the placement of the baggage may be either first. When the weight mismatch is resolved as a result of reweighing, the baggage acceptance device 10 displays a payment method selection screen as shown in FIG. 10(A) on the customer-side display unit 105.

[0053] Also, when a customer is reweighing (when a weight mismatch confirmation screen is being displayed on the customer-side display unit 105), as shown in FIG. 9(B), the baggage acceptance device 10 notifies that weight mismatch confirmation is in progress on the store clerk-side display unit 111. Note that the baggage acceptance device 10 may notify that weight mismatch confirmation is in progress in a third notification mode (a third background color (e.g., yellow)) that attracts attention.

[0054] On the payment method selection screen shown in FIG. 10(A), there are provided a detailed information display area HR160 for displaying detailed information and a payment information display area HR161 for displaying payment information, and payment method selection buttons (a cash button BT162, a credit button BT163, a transportation system IC button BT164, a QR (registered trademark) payment button BT165) for selecting various payment methods (payment methods), a back button BT145, and a staff call button BT109.

[0055] Also, when a customer is selecting a payment method (when a payment method selection screen is being displayed on the customer-side display unit 105), as shown in FIG. 10(B), the baggage acceptance device 10 notifies that a payment method is being selected on the store clerk-side display unit 111. Note that the baggage acceptance device 10 may notify that a payment method is being selected in a second notification mode that notifies that it is proceeding normally.

[0056] When a payment method is selected (when an operation of a payment method selection button is performed), the baggage acceptance device 10 displays a payment operation screen (not shown) corresponding to the selected payment method on the customer-side display unit 105 or the payment terminal 109. The customer performs an operation (payment operation) corresponding to the selected payment method according to the instructions on the payment operation screen (not shown) corresponding to the selected payment method.

[0057] When there is a selection of cash payment as the payment method (when the cash button BT162 is operated), the baggage claim device 10 displays a payment operation screen for cash payment (not shown) on the customer-side display unit 105. A customer who selects cash payment as the payment method (a customer who operates the cash button BT162) inserts cash into the change machine 110 as a payment operation related to cash payment according to the instructions on the payment operation screen for cash payment (not shown).

[0058] When there is a selection of credit card payment as the payment method (when the credit button BT163 is operated), the baggage claim device 10 displays a payment operation screen for credit card payment (not shown) on the payment terminal 109. A customer who selects credit card payment as the payment method (a customer who operates the credit button BT163) inserts a credit card into the payment terminal 109 and inputs a PIN number, the number of payments, etc. as a payment operation related to credit card payment according to the instructions on the payment operation screen for credit card payment (not shown).

[0059] When there is a selection of transportation IC card payment as the payment method (when the transportation IC button BT164 is operated), the baggage claim device 10 displays a payment operation screen for transportation IC card payment (not shown) on the customer-side display unit 105 or the payment terminal 109. A customer who selects transportation IC card payment as the payment method (a customer who operates the transportation IC button BT164) causes the transportation IC card to be read by the payment terminal 109 (or an IC card reader not shown) as a payment operation related to transportation IC card payment according to the instructions on the payment operation screen for transportation IC card payment (not shown).

[0060] When the baggage acceptance device 10 has the option of QR payment as a payment method (when the QR payment button BT165 is operated), it displays a payment operation screen (not shown) for QR payment on the customer display unit 105. A customer who selects QR payment as the payment method (a customer who operates the QR payment button BT165) causes the QR code displayed on the screen to be read by the customer's mobile terminal according to the instructions of the payment operation screen for QR payment (not shown). Alternatively, when the baggage acceptance device 10 is equipped with a scanner unit, the customer may display the QR code on their own mobile terminal and have the baggage acceptance device 10 read the QR code.

[0061] Also, when the customer is performing an operation according to the payment method (when the payment operation screen is being displayed), the baggage acceptance device 10 notifies (not shown) on the store clerk display unit 111 that the payment operation is in progress. Note that the baggage acceptance device 10 may notify that the payment operation is in progress in a second notification mode that notifies that it is proceeding normally.

[0062] When the payment operation is completed, the baggage acceptance device 10 displays a payment content confirmation screen. As an example, in the case of cash payment, the baggage acceptance device 10 regards the payment operation as having been completed once the cash amount equal to or more than the total amount has been inserted, and displays a payment content confirmation screen as shown in Fig. 11(A). Note that "completed once" means that it is expressed that further cash insertion is possible from the payment content confirmation screen. In the payment content confirmation screen shown in Fig. 11(A), a detail information display area HR160, a payment information display area 161, a confirmation button BT172, a return button BT145, and an attendant call button BT109 are provided. The customer who has confirmed the payment content operates the confirmation button BT172.

[0063] Also, when the customer is confirming the payment content (when the payment content confirmation screen is being displayed on the customer display unit 105), the baggage acceptance device 10 notifies that it is waiting for payment confirmation (waiting for payment confirmation related to cash payment in Fig. 11(B)) as shown in Fig. 11(B). Note that the baggage acceptance device 10 may notify that it is waiting for payment confirmation in a second notification mode that notifies that it is proceeding normally.

[0064] When there is an operation for settlement confirmation (operation of the confirmation button BT172), the baggage acceptance device 10 displays a label receipt screen as shown in Fig. 12(A) on the customer-side display unit 105, and prints and issues a label by the label printing unit 108. Labels for respective baggage types and labels for early delivery are labels (labels corresponding to certificates) indicating that the respective fees have been paid. The label receipt screen shown in Fig. 12(A) is provided with a detail information display area HR160, a payment information display area 161, an image GA182 for label attachment explanation is displayed, and an attendant call button BT109 is arranged. The image GA182 for label attachment explanation is an image explaining that the label printed and issued by the label printing unit 108 should be attached to the baggage. In this example, since the label for type B and the label for early delivery are printed and issued by the label printing unit 108, as the image GA182 for label attachment explanation, an image of a baggage with an image (reference sign A in the figure) imitating the label for type B and an image (reference sign B in the figure) imitating the label for early delivery attached thereto is displayed.

[0065] On the labels for respective baggage types, the baggage type, the weight range (the weight range to which the weight of the baggage belongs among the weight ranges corresponding to the fees), and the fee are printed. For example, on the image (reference sign A in the figure) imitating the label for type B, the baggage type "B", the weight range "(250g)", and the fee "￥240" are printed. On the label for early delivery (reference sign B in the figure), the character "early" indicating early delivery is printed.

[0066] When the package receiving device 10 prints and issues a plurality of labels for each of a plurality of packages (when the quantity is set to 2 or more on the designated screen shown in Fig. 8(A)), it prints and issues a plurality of labels for each set (each individual package to be labeled). For example, if there are 5 packages (5 pieces) of the same weight of type B and all 5 have selected express delivery (that is, when printing 5 labels for type B and 5 labels for express delivery as a total of 5 sets of labels), for the first set (for the first package), one label for type B and one label for express delivery are printed and issued one by one. Subsequently, for the second set, one label for type B and one label for express delivery are printed and issued one by one, …, for the fifth set, one label for type B and one label for express delivery are printed and issued one by one. In this way, it is possible to surely complete the preparation for delivery (labeling) for each of the plurality of packages one by one.

[0067] Note that the package receiving device 10 continues to display the label receiving screen until the customer removes the label (until the sensor detects the removal of the label) (except when the staff call button BT109 is operated). Also, until the customer removes the label (when the label receiving screen is being displayed on the customer-side display unit 105), as shown in Fig. 12(B), the package receiving device 10 notifies on the store staff-side display unit 111 that it is waiting for the label to be received. Note that the package receiving device 10 may notify that it is waiting for the label to be received in a second notification mode that notifies that the process is proceeding normally.

[0068] When the customer removes the label (when the sensor detects the removal of the label), if there is change, the package receiving device 10 displays a change receiving screen as shown in Fig. 13(A) on the customer-side display unit 105 and discharges the change by the change machine 110. If there is no change, the package receiving device 10 displays a receipt receiving screen (not shown) on the customer-side display unit 105 and prints and issues a receipt by the receipt printing unit 107.

[0069] On the change receiving screen shown in FIG. 13(A), similar to the label receiving screen shown in FIG. 12(A), there are provided a detail information display area HR160 and a payment information display area 161, an image GA182 for label attachment explanation is displayed, and an attendant call button BT109 is arranged.

[0070] Note that the baggage receiving device 10 continues to display the change receiving screen until the customer removes the change (until the sensor detects the removal of the change) (except when the attendant call button BT109 is operated). Also, until the customer removes the change (when the change receiving screen is displayed on the customer-side display unit 105), the baggage receiving device 10 notifies, as shown in FIG. 13(B), that it is waiting for change reception on the clerk-side display unit 111. Note that the baggage receiving device 10 may notify that it is waiting for change reception in a second notification mode for notifying that it is proceeding normally.

[0071] When the customer removes the change (when the sensor detects the removal of the change), the baggage receiving device 10 displays a receipt receiving screen (not shown) on the customer-side display unit 105 and prints and issues a receipt by the receipt printing unit 107.

[0072] On the receipt receiving screen (not shown), the same information as the label receiving screen shown in FIG. 12(A) is displayed. Note that the baggage receiving device 10 continues to display the receipt receiving screen until the customer removes the receipt (until the sensor detects the removal of the receipt) (except when the attendant call button BT109 is operated). Also, until the customer removes the receipt (when the receipt receiving screen is displayed on the customer-side display unit 105), the baggage receiving device 10 notifies that it is waiting for receipt reception on the clerk-side display unit 111. Note that the baggage receiving device 10 may notify that it is waiting for receipt reception in a second notification mode for notifying that it is proceeding normally.

[0073] When a customer removes the receipt (when the sensor detects the removal of the receipt), the baggage acceptance device 10 determines whether the measured value is zero. That is, the baggage acceptance device 10 determines whether there is any forgotten baggage on the weighing device 20. If the measured value is not zero, the baggage acceptance device 10 displays a forgotten item warning screen as shown in Fig. 14(A) on the customer-side display unit 105. If the measured value is zero, the baggage acceptance device 10 displays a completion screen as shown in Fig. 15(A) on the customer-side display unit 105.

[0074] On the forgotten item warning screen shown in Fig. 14(A), a message MS190 warning about the forgotten item is displayed, and an attendant call button BT109 is arranged. When a customer takes the baggage (when the measured value becomes zero), the baggage acceptance device 10 displays a completion screen as shown in Fig. 15(A) on the customer-side display unit 105.

[0075] Note that the baggage acceptance device 10 continues to display the forgotten item warning screen until the measured value becomes zero (except when the attendant call button BT109 is operated). Also, until the measured value becomes zero (when the forgotten item warning screen is being displayed on the customer-side display unit 105), as shown in Fig. 14(B), the baggage acceptance device 10 notifies on the store employee-side display unit 111 that there is a forgotten item warning. Note that the baggage acceptance device 10 may notify that there is a forgotten item warning in a third notification mode for attracting attention.

[0076] On the completion screen shown in Fig. 15(A), a transaction start button BT200 is arranged. When a predetermined time (for example, 10 seconds) has elapsed since the start of the display of the completion screen, or when the transaction start button BT200 is operated before the elapse of the predetermined time since the start of the display of the completion screen, the baggage acceptance device 10 displays an initial screen as shown in Fig. 4(A) on the customer-side display unit 105.

[0077] Further, when the baggage acceptance device 10 is displaying the completion screen on the customer-side display unit 105, as shown in FIG. 15(B), it notifies the clerk-side display unit 111 that the checkout has been completed. Note that the baggage acceptance device 10 may notify that the checkout has been completed in a second notification mode for notifying that the process is proceeding normally.

[0078] FIG. 16(A) is a display example when the clerk call button BT109 is operated. For example, when the clerk call button BT109 is operated on the initial screen shown in FIG. 4(A), the baggage acceptance device 10 displays a small screen SG210 in front of the initial screen as shown in FIG. 16(A) (the same applies when the clerk call button BT109 is operated on other screens). On the small screen SG210, an OK button BT211 to be operated when calling a clerk and a NO button BT212 to be operated when not calling a clerk are arranged. In order to prevent a clerk from being called even when the clerk call button BT109 is accidentally operated, the OK button BT211 is operated again after the operation of the clerk call button BT109.

[0079] Further, when the baggage acceptance device 10 is displaying the small screen SG210 on the customer-side display unit 105, as shown in FIG. 16(B), it notifies the clerk-side display unit 111 that a clerk call is being selected. Note that the baggage acceptance device 10 may notify that a clerk call is being selected in a third notification mode for attracting attention.

[0080] Note that when the OK button BT211 is operated on the small screen SG210, the baggage acceptance device 10 displays a clerk call screen (not shown) on the customer-side display unit 105 and notifies the clerk-side display unit 111 that a clerk call is in progress (not shown). Note that the baggage acceptance device 10 may notify that a clerk call is in progress in a fourth notification mode (a fourth background color (e.g., red)) for requesting a clerk's response.

[0081] FIG. 17 and FIG. 18 are flowcharts showing an example of the operation of the luggage receiving device 10. The flowchart of FIG. 18 is a continuation of the flowchart of FIG. 17. It is assumed that the luggage receiving device 10 is waiting for a customer (in a standby state) at the start of the flowchart of FIG. 17. Also, in the following description, the display on the store clerk side display unit 111 will be omitted from the explanation.

[0082] Step S1: The luggage receiving device 10 displays an initial screen (see FIG. 4(A)) on the customer side display unit 105. When the customer places the luggage on the weighing device 20, it proceeds to step S2. Step S2: The luggage receiving device 10 acquires a measured value from the weighing device 20. Assume the measured value is 200 g. Subsequently, it proceeds to step S3. Step S3: The luggage receiving device 10 stores the acquired measured value. Subsequently, it proceeds to step S4.

[0083] Although not shown in the figure, after step S3, the luggage receiving device 10 may also acquire a measured value from the weighing device 20. For example, when the measured value changes, the luggage receiving device 10 acquires the changed measured value from the weighing device 20. The luggage receiving device 10 stores the measured value received after step S3 separately from the measured value stored in step S3. For example, the luggage receiving device 10 stores the measured value acquired in step S2 as an initial measured value in step S3, and stores the measured value acquired after step S3 as the current measured value (overwriting and storing each time it is acquired after step S3).

[0084] Step S4: The luggage receiving device 10 displays a luggage type selection screen (see FIG. 5(A)) on the customer side display unit 105. Subsequently, it proceeds to step S5. Step S5: The luggage receiving device 10 accepts the selection of the luggage type. Assume the luggage type accepted by the luggage receiving device 10 is type B. Subsequently, it proceeds to step S6. If the operation of the cancel button BT108 is accepted, it returns to step S1.

[0085] Step S6: The baggage receiving device 10 displays a prohibited item presence / absence confirmation screen (see Fig. 6(A)) on the customer-side display unit 105. Subsequently, it proceeds to Step S7. Step S7: The baggage receiving device 10 accepts an operation declaring that there are no prohibited items (operation of the no-prohibited-items button BT127). Subsequently, it proceeds to Step S8. If the operation of the cancel button BT108 is accepted, it returns to Step S1.

[0086] Step S8: The baggage receiving device 10 displays a size confirmation screen (see Fig. 7(A)) on the customer-side display unit 105. Subsequently, it proceeds to Step S9. Step S9: The baggage receiving device 10 accepts an operation indicating that the size is appropriate (operation of the yes button BT131). Subsequently, it proceeds to Step S10. If an operation indicating that the size is not appropriate (operation of the no button BT132) is accepted, it returns to Step S4.

[0087] Step S10: The baggage receiving device 10 displays a designated screen for express delivery, etc. (see Fig. 8(A)) on the customer-side display unit 105. Subsequently, it proceeds to Step S11. Step S11: The baggage receiving device 10 accepts an operation to proceed with the process (operation of the next button BT146). More specifically, when the customer changes the initial state regarding the presence / absence or quantity of express delivery, the customer operates the next button BT146 after the change (after operating the express-delivery-yes button BT142, etc. or the quantity button BT144). When not changing the initial state, the customer simply operates the next button BT146. Therefore, in the former case, the baggage receiving device 10 accepts the operation of the express-delivery-yes button BT142, etc. or the quantity button BT144 and then accepts the operation of the next button BT146. In the latter case, it simply accepts the operation of the next button BT146. Subsequently, it proceeds to Step S12. If the operation of the back button BT145 is accepted, it returns to Step S4.

[0088] Step S12: The baggage receiving device 10 determines whether it is the same as the initial (original) measurement value. That is, the baggage receiving device 10 determines whether the measurement value has changed. For example, when the baggage receiving device 10 does not store the current measurement value, or when it stores the current measurement value and the current measurement value is the same as the initial measurement value, it determines that it is the same as the initial measurement value (the measurement value has not changed), and when it stores the current measurement value and the current measurement value is different from the initial measurement value, it determines that it is not the same as the initial measurement value (the measurement value has changed). If it is the same as the initial measurement value (Step S12: YES), it proceeds to Step S16 in FIG. 18. If it is not the same as the initial measurement value (Step S12: NO), it proceeds to Step S13.

[0089] Step S13: The baggage receiving device 10 displays a weight mismatch warning screen (see FIG. 9(A)) on the customer display unit 105. Subsequently, it proceeds to Step S14. Step S14: The baggage receiving device 10 accepts an operation declaring re-measurement (operation of the re-measurement button BT157). Subsequently, it proceeds to Step S15. After the above operation, the customer places the initial baggage on the weighing device 20. If the operation of the cancel button BT108 is accepted, it returns to Step S1. Step S15: Similar to Step S12, the baggage receiving device 10 determines whether it is the same as the initial measurement value. If it is the same as the initial measurement value (Step S15: YES), it proceeds to Step S16 in FIG. 18. If it is not the same as the initial measurement value (Step S15: NO), it returns to this Step S15. That is, until the customer places the initial baggage on the weighing device 20, the weight mismatch warning screen is continuously displayed, and the determination in Step S15 is repeatedly executed. If the operation of the cancel button BT108 is accepted, it returns to Step S1.

[0090] Step S16: The baggage receiving device 10 displays a payment method selection screen (see Fig. 10(A)) on the customer-side display unit 105. Note that when the baggage receiving device 10 receives the operation of the next button BT146 after receiving the operation of the express delivery available button BT142 in step S11 (that is, when the customer designates express delivery available), it displays a payment method selection screen with the express delivery fee (290 yen) displayed in the detailed information display area HR160 as shown in Fig. 10(A). The same applies to the payment content confirmation screen shown in Fig. 11(A), the label receipt screen shown in Fig. 12(A), and the change receipt screen shown in Fig. 13(A). Subsequently, it proceeds to step S17. Step S17: The baggage receiving device 10 receives the selection of a payment method. Subsequently, it proceeds to step S18. Note that when the operation of the back button BT145 is received, it returns to step S10. Step S18: The baggage receiving device 10 displays a payment operation screen (not shown) for each payment method. For example, when the baggage receiving device 10 receives an operation to select cash payment (operation of the cash button BT162) in step S17, it displays a payment operation screen for cash payment (not shown). Subsequently, it proceeds to step S19. Step S19: The baggage receiving device 10 receives a payment operation according to each payment method. For example, when the baggage receiving device 10 receives an operation to select cash payment in step S17, while displaying a payment operation screen for cash payment, it receives an operation such as inserting cash into the change machine 110. Subsequently, it proceeds to step S20.

[0091] Step S20: The baggage receiving device 10 displays a payment content confirmation screen. For example, when the baggage receiving device 10 receives an operation to select cash payment in step S17, it displays a payment content confirmation screen for cash payment (see Fig. 11(A)). Subsequently, it proceeds to step S21. Step S21: The baggage receiving device 10 receives a payment confirmation operation (operation of the confirmation button BT172). Subsequently, it proceeds to step S22. Note that when the operation of the back button BT145 is received, it returns to step S16.

[0092] Step S22: The baggage receiving device 10 displays a label receipt screen (see Fig. 12(A)) on the customer-side display unit 105. Subsequently, it proceeds to step S23. Step S23: The baggage receiving device 10 prints and issues labels. As described above, when the baggage receiving device 10 prints and issues a plurality of labels for each of a plurality of pieces of baggage, it prints and issues a plurality of labels for each set. Subsequently, it proceeds to step S24. Note that it suffices if the label receipt screen is displayed on the customer-side display unit 105 at the timing when the labels have been issued (or immediately after the timing when the labels have been issued), and the baggage receiving device 10 may start printing the labels before displaying the label receipt screen.

[0093] Step S24: If there is change, the baggage receiving device 10 displays a change receipt screen (see Fig. 13(A)). Subsequently, it proceeds to step S25. Note that if there is no change, it proceeds from step S24 to step S26. Step S25: If there is change, the baggage receiving device 10 discharges the change. Subsequently, it proceeds to step S26.

[0094] Step S26: The baggage receiving device 10 displays a receipt receipt screen (not shown). Subsequently, it proceeds to step S27. Step S27: The baggage receiving device 10 prints and issues a receipt. Subsequently, it proceeds to step S28. Note that it suffices if the receipt receipt screen is displayed on the customer-side display unit 105 at the timing when the receipt has been issued (or immediately after the timing when the receipt has been issued), and the baggage receiving device 10 may start printing the receipt before displaying the receipt receipt screen.

[0095] Step S28: The baggage receiving device 10 determines whether the measured value is zero. That is, the baggage receiving device 10 determines whether there is any baggage left forgotten on the weighing device 20 (the mounting table 213a). If the measured value is zero (step S28: YES), it proceeds to step S31. If the measured value is not zero (step S28: NO), it proceeds to step S29.

[0096] Step S29: The baggage receiving device 10 displays a forgotten item warning screen (see FIG. 14(A)). Subsequently, the process proceeds to step S30. The customer removes the baggage from the weighing device 20. Step S30: The baggage receiving device 10 determines whether the weighed value is zero, as in step S28. If the weighed value is zero (step S30: YES), the process proceeds to step S31. If the weighed value is not zero (step S30: NO), the process returns to this step S30. That is, until the customer removes the baggage from the weighing device 20, the forgotten item warning screen is continuously displayed, and the determination in step S30 is repeatedly executed. Step S31: The baggage receiving device 10 displays a completion screen (see FIG. 15(A)). Then, this flowchart ends.

[0097] As shown in the above flowchart, the baggage acceptance device 10 prints and issues a label (step S23 in FIG. 18), then discharges the necessary change (step S25), and then prints and issues a receipt (step S27). As described above, the label serves as a kind of certificate indicating that the fare has been paid and must be attached to the baggage. Therefore, the label is printed and issued prior to the discharge of the change and the issuance of the receipt, and after detecting the removal of the issued label, the process proceeds to the subsequent process (such as discharging the change). This ensures that the label, which serves as a certificate, is not forgotten to be attached to the baggage. In this regard, in addition to the label receipt screen (FIG. 12(A)), an image GA182 for label attachment explanation is also displayed on the change receipt screen (FIG. 13(A)) and the receipt receipt screen (not shown) to prevent forgetting to attach the label to the baggage. The image GA182 for label attachment explanation may use an animation (for example, an animation showing the state of attaching an image imitating a label (reference numerals A and B in the figure)). Also, in FIGS. 12 and 13, since it is an example of the B type, an image GA182 for attachment explanation for attaching a label to a planar baggage imitating an envelope as a typical example of the B type is displayed. However, an image GA182 for attachment explanation corresponding to the baggage type may be displayed (the image GA182 for attachment explanation displayed may be varied according to the baggage type). For example, since the C type is often a baggage such as a box, an image GA182 for attachment explanation for attaching a label to a three-dimensional baggage (a perspective view of the baggage) imitating a box may be displayed. That is, the baggage acceptance device 10 clearly displays how and at which position the label (the waybill described later) should be attached according to the baggage type. Also, the attachment position guided (displayed) by the image GA182 for attachment explanation as an appropriate attachment position may be varied according to the type of label (a label corresponding to the baggage type, a label for early delivery, etc.).

[0098] Also, when a settlement confirmation operation is received on the settlement details confirmation screen (Fig. 11(A)) (step S21 in Fig. 18), the process proceeds as follows: label printing and issuance (step S23) → discharge of necessary change (step S25) → receipt printing and issuance (step S27). However, if the process fails to proceed due to an error in the device or the like, the following actions may be taken according to the progress status. For example, if the label printing and issuance (removal) are completed normally but the necessary change cannot be discharged (there is a problem with the change dispenser 110), an error is notified (e.g., sending error information to the management device, notifying with a sign pole). After the staff's response, the necessary change is discharged from the change dispenser 110 (e.g., the operation when the reason for the inability to discharge the change is a shortage of change and the shortage of change is resolved by the staff's response), or the necessary change is handed over manually (the operation when the reason for the inability to discharge the change is not a problem such as a shortage of change and it cannot be recovered immediately). Alternatively, the necessary change may be discharged from the change dispenser 110 of another baggage receiving device 10 on the LAN. That is, the baggage receiving device 10 may receive a change discharge command (information) from another baggage receiving device 10 and discharge the change. Also, if the discharge of the necessary change (removal) is completed normally but the receipt cannot be printed and issued (there is a problem with the receipt printing unit 107), an error is notified. After the staff's response, the receipt is printed and issued from the receipt printing unit 107 of the said baggage receiving device 10 (the operation when the reason for the inability to print and issue the receipt is a shortage of receipt paper and the shortage of receipt paper is resolved), or the receipt is printed and issued from the receipt printing unit 107 of another baggage receiving device 10 on the LAN (the operation when the reason for the inability to print and issue the receipt is not a problem such as a shortage of receipt paper and it cannot be recovered immediately). That is, the baggage receiving device 10 may receive a printing command (printing information) from another baggage receiving device 10 and print and issue the receipt. The same applies to label printing and issuance.

[0099] In addition, when the baggage receiving device 10 receives an operation for calling a staff member (operation of the staff call button BT109 arranged on the initial screen or the like), a small screen SG210 (see Fig. 16(A)) is displayed in front of the said screen.

[0100] (Selection of Region) The baggage acceptance device 10 may accept the selection of a region. For example, the baggage acceptance device 10 may display a region selection screen where a region can be selected between the initial screen shown in FIG. 4(A) and the payment method selection screen shown in FIG. 10(A), and accept an operation of selecting a region on the region selection screen. Alternatively, a region selection area where a region can be selected is provided on any of the screens from the initial screen shown in FIG. 4(A) to the payment method selection screen shown in FIG. 10(A), and the baggage acceptance device 10 may accept an operation of selecting a region in the region selection area.

[0101] On the region selection screen (or region selection area), the selection of each of the region of the sender and the region of the consignee (delivery destination) may be accepted, or the selection of the region of the sender may be omitted and only the selection of the region of the consignee may be accepted. That is, the region of the sender may be the region to which the installation location (store T) of the baggage acceptance device 10 belongs. When the region of the sender is set to the region to which the store T belongs, by registering (storing) the region to which the store T belongs in the baggage acceptance device 10, the selection of the region of the sender may be omitted and only the selection of the region of the consignee may be accepted. In addition, assuming a case where the baggage is returned to the sender for some reason (for example, the consignee is absent), in place of or in addition to the region to which the installation location (store T) of the baggage acceptance device 10 belongs, the input (selection) of the address / residence of the sender may be accepted.

[0102] The baggage acceptance device 10 may display the required time according to the region. For example, the baggage acceptance device 10 may display the required time information according to the region on the region selection screen (or region selection area), or may arrange a required time display button for displaying the required time information according to the region on the region selection screen (or region selection area). Further, the baggage acceptance device 10 may similarly display the required time information according to the region for each baggage type, the required time information according to the region for whether express delivery is available, or the required time information according to the region for each baggage type and whether express delivery is available.

[0103] Also, fees may be set according to the region. For example, fees may be set according to the delivery distance determined from the region of the sender (the region to which store T belongs) and the region of the consignee (the delivery destination). Specifically, fees according to the region for different weights of different types of goods (fees according to the delivery distance; the same applies hereinafter), fees according to the region with or without express delivery, or fees according to the region for different weights of different types of goods with or without express delivery may be set. "For different weights of different types of goods~" may simply be "for different types of goods~" without "for different weights" (as an example, the fees according to the region for different weights of different types of goods may be the fees according to the region for different types of goods). When setting fees according to the region, the goods receiving device 10 may display fee information according to the region on the region selection screen (or region selection area), or may arrange a fee display button for displaying fee information according to the region on the region selection screen (or region selection area).

[0104] (Selection of date and time) The goods receiving device 10 may accept the selection of date and time instead of or in addition to the selection of the region. For example, between the initial screen shown in FIG. 4(A) and the payment method selection screen shown in FIG. 10(A), the goods receiving device 10 may display a date and time selection screen on which the date and time can be selected, and accept an operation of selecting the date and time on the date and time selection screen. Alternatively, a date and time selection area on which the date and time can be selected may be provided on any of the screens from the initial screen shown in FIG. 4(A) to the payment method selection screen shown in FIG. 10(A), and the goods receiving device 10 may accept an operation of selecting the date and time in the date and time selection area. On the date and time selection screen (or date and time selection area), the selection of the date and time (or date and time zone) for delivering to the delivery destination is accepted.

[0105] Fees may be set according to the date and time. For example, although also related to the above-mentioned express delivery, if the selected date and time is early, such as tomorrow, if the selected time (time zone) is early in the morning or after evening, or if the selected date is a specific date (Golden Week, Obon holiday, New Year's etc.), additional fees may be set. Specifically, fees according to the date and time for each type and weight of the package, fees according to the date and time for each region, or fees according to the date and time for each type, weight, and region of the package may be set. "For each type and weight of the package~" may simply be "for each type of the package~" without "for each weight" (as an example, the fee according to the date and time for each type and weight of the package may be the fee according to the date and time for each type of the package). When setting the fees according to the date and time, the package acceptance device 10 may display the fee information according to the date and time on the date and time selection screen (or date and time selection area), or may arrange a fee display button for displaying the fee information according to the date and time on the date and time selection screen (or date and time selection area).

[0106] As described above, the embodiments have been explained. According to the embodiments, the customer himself / herself can suitably perform the acceptance of the delivery.

[0107] Although it has been described that the package acceptance device 10 and the weighing device 20 are installed in the store T, the installation locations of the package acceptance device 10 and the weighing device 20 are not limited to stores such as stores (offices) of carriers (transport companies including post offices) that deliver packages, stores of retail stores that cooperate with the carrier and accept the delivery of packages by the carrier, etc. They may also be places where packages can be delivered (reception counters, reception corners) such as accommodation facilities like hotels, leisure facilities, hospitals, event venues (permanent or temporary), inside airports, inside train stations, etc.

[0108] As described above, the embodiments have been explained. However, the above embodiments are merely examples, and the specific configuration is not limited to the above embodiments, and also includes designs etc. within the scope not departing from the gist of the invention. For example, it may be as follows in (1) to (17) below. Also, (1) to (17) below may be combined as appropriate.

[0109] (1) In the above embodiment, it was described that when the baggage receiving device 10 prints and issues a plurality of labels for each of a plurality of pieces of baggage, it prints and issues a plurality of labels for each set. However, instead of printing and issuing a plurality of labels for each set, the same type of labels may be printed and issued collectively. For example, if there are five pieces (5) of baggage of the same weight of type B and all five have selected express delivery, five labels for type B may be printed and issued, and then five labels for express delivery may be printed and issued. The baggage receiving device 10 may be configured to accept a selection of whether to print and issue a plurality of labels for each set or to print and issue the same type of labels collectively.

[0110] (2) In the above embodiment, an example was described in which the baggage receiving device 10 prints and issues labels corresponding to the baggage type and labels for express delivery. However, the labels issued by the baggage receiving device 10 are not limited to this. For example, labels indicating that the item is fragile, labels indicating that the item is a precision machine, labels indicating that the item should be kept upright, etc. may be printed and issued. In other words, in addition to labels corresponding to certificates (such as labels corresponding to the baggage type), the baggage receiving device 10 may issue labels that do not correspond to certificates (such as labels indicating that the item is fragile).

[0111] (3) In relation to the above (2), the baggage receiving device 10 may display a screen for confirming whether the item is fragile, a precision machine, or should be kept upright (a screen for specifying whether each applies).

[0112] (4) In relation to the above (2) and (3), the baggage receiving device 10 may issue labels of a size corresponding to the size of the baggage. For example, for small-sized baggage, S-sized labels for express delivery may be printed and issued, for medium-sized baggage, M-sized labels for express delivery may be printed and issued, and for large-sized baggage, L-sized labels for express delivery may be printed and issued.

[0113] (5) In the above embodiment, it was described that the baggage receiving device 10 prints and issues a label to be attached to the baggage. However, instead of or in addition to the label, a delivery note to be attached to the baggage may be printed and issued. The delivery note serves as a slip for delivering the goods to the designated destination, and like the label corresponding to the certificate paper (such as a label according to the baggage type), it is essential to attach it to the baggage. Therefore, when the baggage receiving device 10 prints and issues a delivery note, it prints and issues the delivery note prior to the discharge of change and the issuance of a receipt so that the delivery note is not forgotten to be attached to the baggage, and proceeds to the subsequent processing (such as the discharge of change) after detecting the removal of the issued delivery note. Further, when the baggage receiving device 10 prints and issues a delivery note instead of a label, it may print and issue a delivery note having a function corresponding to the certificate paper (for example, a delivery note printed with the fact that the payment has been made, a delivery note indicating that the delivery note itself has been paid, etc.).

[0114] (6) In relation to the above (2) to (5), the label or delivery note to be attached to the baggage may be printed and issued by a separate printer. That is, the baggage receiving device 10 can communicate with a separate printer, and instead of or in addition to the built-in printer (label printing unit 108), it may cause the separate printer to print and issue the label or delivery note.

[0115] (7) In relation to the above (3), the baggage receiving device 10 may be configured to receive the input (or selection, designation) of the contents of the baggage (for example, tableware, mechanical wristwatch, etc.). For example, in the check of items that cannot be delivered (the prohibited items confirmation screen in Fig. 6(A)), the input (or selection, designation) of the contents of the baggage may be received.

[0116] (8) In the above embodiment, an example was described in which the presence or absence and quantity of express delivery are designated on the same screen (the designation screen in Fig. 8(A)), but they may be designated on separate screens.

[0117] (9) In the above embodiment, the order of the screens (or operations) was described as the order as in the following (a), but the order is not limited to this. For example, the order as in the following (b) or (c) may be used. (a) Initial screen (Figure 4(A)) → Weighing → Luggage type selection screen (Figure 5(A)) → Prohibited item presence / absence confirmation screen (Figure 6(A)) → Size confirmation screen (Figure 7(A)) → Specify express delivery / quantity specification screen (Figure 8(A)) → (Weight mismatch warning screen (Figure 9(A)) → Payment method selection screen (Figure 10(A)) → … (b) Initial screen (Figure 4(A)) → Weighing → Luggage type selection screen (Figure 5(A)) → Size confirmation screen (Figure 7(A)) → Prohibited item presence / absence confirmation screen (Figure 6(A)) → Specify express delivery / quantity specification screen (Figure 8(A)) → (Weight mismatch warning screen (Figure 9(A)) → Payment method selection screen (Figure 10(A)) → … (c) Initial screen (Figure 4(A)) → Prohibited item presence / absence confirmation screen (Figure 6(A)) → Weighing → Luggage type selection screen (Figure 5(A)) → Size confirmation screen (Figure 7(A)) → Specify express delivery / quantity specification screen (Figure 8(A)) → (Weight mismatch warning screen (Figure 9(A)) → Payment method selection screen (Figure 10(A)) → …

[0118] As shown in (c), it is not always necessary to start weighing at the initial screen. Also, in the order of this embodiment (the above (a)), for the luggage type selection screen, prohibited item presence / absence confirmation screen, and size confirmation screen, the order is luggage type selection screen → prohibited item presence / absence confirmation screen → size confirmation screen (in the order of selecting the luggage type, confirming the presence / absence of prohibited items, and confirming the size of the luggage, first allowing the luggage type to be selected, then confirming the presence / absence of prohibited items, and finally confirming the size of the luggage). This order is reasonable. That is, the selection of the luggage type (i.e., whether it can be handled by the luggage receiving device 10) can be easily determined by placing the luggage, so it is executed first. If it turns out to be a prohibited item after the size confirmation, the size confirmation work will be wasted. Therefore, the presence / absence of prohibited items is confirmed after the selection of the luggage type.

[0119] (10) Although also related to the above (9), when displaying a region selection screen where a region can be selected and a date and time selection screen where a date and time can be selected, in (a), (b), and (c) of the above (9), at the latest, the region selection screen or the date and time selection screen may be displayed until the payment method selection screen is displayed. As an example, in (b) of the above (9), a region selection screen may be displayed immediately after the initial screen, and it may be in the order of initial screen → region selection screen → weighing → luggage type selection screen → size confirmation screen → confirmation screen for presence or absence of prohibited items → specification screen for express delivery / quantity → date and time selection screen → (weight mismatch warning screen) → payment method selection screen →....

[0120] (11) Although also related to the above (9) and (10), the display of some screens may be omitted. For example, the display of the size confirmation screen (Fig. 7(A)) may be omitted. For example, an imaging unit (referred to as an upper camera) that images the stage 213a of the weighing device 20 from above may be used to image the luggage placed on the stage 213a from above, and the size (length and width) of the luggage may be measured. When using the above imaging unit, the display of the size confirmation screen (Fig. 7(A)) may be omitted. That is, when luggage is placed on the stage 213a, the weight and size (length and width) of the luggage are automatically measured, and a luggage type selection screen (Fig. 5(A)) where one or more luggage types corresponding to the measurement results (weight, length, and width) can be selected may be displayed, and subsequent confirmation of the size (length and width) may be omitted. Note that the luggage receiving device 10 may be provided with an upper camera, or the weighing device 20 may be provided with an upper camera. Also, an upper camera may be provided separately from the luggage receiving device 10 or the weighing device 20. The same applies to the following horizontal / oblique upper cameras.

[0121] Also, the display of the completion screen (Fig. 15(A)) may be omitted. That is, without providing a completion screen, if the weighing value is zero (step S28 (YES), step S30 (YES)), the process may transition to the initial screen (Fig. 4(A)).

[0122] (12) Although also related to the above (11), the load placed on the mounting table 213a of the weighing device 20 may be imaged from the side or obliquely upward using a camera (referred to as a side / oblique upward camera) that images the load on the mounting table 213a from the side or obliquely upward, and the size (thickness) of the load may be measured. That is, by using the upper camera and the side / oblique upward camera in combination, when a load is placed on the mounting table 213a, the weight, size (length, width, thickness) of the load are automatically measured, and a load type selection screen (FIG. 5(A)) that can select one or more load types corresponding to the measurement results (weight, length, width, thickness) may be displayed. In this case, it is also unnecessary to confirm the thickness. Note that the size (length, width, thickness) of the load may be measured by the side / oblique upward camera without using the upper camera.

[0123] (13) In the above-described embodiment, it has been explained that the baggage acceptance device 10 displays various information (such as the fact that it is in an idle state, that baggage type selection is in progress, the image GA116, etc.) on the clerk-side display unit 111. However, the baggage acceptance device 10 may display buttons (buttons operated by the clerk) on the clerk-side display unit 111. For example, the baggage acceptance device 10 may display a pause button on the clerk-side display unit 111. When the pause button on the clerk-side display unit 111 is operated while the baggage acceptance device 10 is displaying the initial screen on the customer-side display unit 105 (when there is no customer), it immediately shifts to the maintenance state (the customer-side display unit 105 displays "Paused" or "Under Maintenance"), and when the pause button on the clerk-side display unit 111 is operated while the baggage acceptance device 10 is displaying a screen other than the initial screen on the customer-side display unit 105 (when there is a customer), it may shift to the maintenance state after the transaction is completed. Note that the operation by the clerk in the maintenance state may be performed on the customer-side display unit 105. When it is performed on the customer-side display unit 105, a maintenance screen may be displayed on the customer-side display unit 105 without displaying "Paused" or "Under Maintenance". Note that a pause button may be displayed on the screen of another device (for example, a management device), and the other device on which the pause button is operated may transmit a pause command (information) to the baggage acceptance device 10. When the baggage acceptance device 10 receives a pause command while displaying the initial screen, it may immediately shift to the maintenance state, and when it receives a pause command while displaying a screen other than the initial screen, it may shift to the maintenance state after the transaction is completed.

[0124] (14) In the above embodiment, when the measured value (current measured value) at the timing when the process is advanced from the designated screen (Fig. 8(A)) (the timing after the operation of the Next button BT146) does not match the initial measured value (that is, the initial measured value stored in step S3), a weight mismatch warning screen (Fig. 9(A)) is displayed. When the weight mismatch warning screen is displayed, it is necessary to re-place (or operate the re-measurement button BT157 after re-placement) after the operation of the re-measurement button BT157 and make the measured value after placement (new current measured value) match the initial measured value. That is, at the timing when the process is advanced from the designated screen, there may be a case where the luggage placed during the display of the initial screen is not placed on the weighing device 20, or another piece of luggage is placed on the weighing device 20 instead of or in addition to the initially weighed luggage. Therefore, the original luggage is to be confirmed again. However, for example, there may be a case where the customer's initial placement is incorrect (when the initial measured value itself is incorrect), such as when three documents (luggage) are stacked and placed. When the initial placement is incorrect, not only the fee but also the selectable luggage type may change. On the other hand, even if the placement mistake is noticed and corrected halfway, the initial measured value is not overwritten and updated, so the weight mismatch warning screen is displayed. In preparation for such cases, a button (initial placement mistake button) for correcting the initial placement mistake may be arranged on the weight mismatch warning screen, and when the button is operated, the process may be returned to step S3 (overwriting and updating of the initial measured value). In addition, in order to prevent the above mistakes, a message indicating that only one piece of luggage should be placed on the weighing device 20 may be displayed on the initial screen even if there are multiple pieces of the same luggage. Also, a message for confirming whether there is only one piece of luggage placed on the weighing device 20 may be displayed on the screen after weighing (for example, the luggage type selection screen).

[0125] (15) In the above-described embodiment, the configuration in which the settlement terminal 109 includes a reading unit, a display unit, an operation unit, and a communication unit has been described. However, the settlement terminal 109 may not include some or all of the display unit, the operation unit, and the communication unit. When the settlement terminal 109 does not include a display unit, the customer-side display unit 105 displays various types of information related to non-cash settlement processing. When the settlement terminal 109 does not include an operation unit, the customer-side display unit 105 accepts various operations related to non-cash settlement processing. When the settlement terminal 109 does not include a communication unit, the second communication unit 116 may transmit and receive various types of information related to non-cash settlement processing.

[0126] (16) In the above-described embodiment, the positional relationship between the receipt printing unit 107 and the label printing unit 108 has been described as the label printing unit 108 being disposed on the side closer to the weighing device 20 (the weighing device 20 is installed on the side of the label printing unit 108). However, the positional relationship between the receipt printing unit 107 and the label printing unit 108 may be changed as appropriate. That is, the receipt printing unit 107 (or the receipt printing unit constituting the receipt printing unit 107) and the label printing unit 108 (or the label printing unit constituting the label printing unit 108) are both detachable from the baggage receiving device 10 (housing) and may be attached (installed) on either the left or right side. Thereby, it is possible to flexibly respond to the installation situation. That is, depending on the floor situation of the store, there may be a case where the input box 30 is installed on the left side when viewed from the customer side (installed on the side opposite to FIG. 1). In such a case, the label printing unit 108 may also be disposed on the side closer to the input box 30 (left side).

[0127] (17) In the above-described embodiment, the baggage receiving device 10 and the weighing device 20 are separate bodies, but they may be integrated. That is, one device having the functions of the baggage receiving device 10 and the weighing device 20 may be used. In other words, the baggage receiving system may be configured by one device.

[0128] Hereinafter, a summary of the embodiments will be described. [Technical Field] The present invention relates to a baggage receiving device. [Background Art] There is a known system for accepting the delivery of packages in the absence of staff members (see, for example, Patent Document 1). [Prior Art Documents] [Patent Documents] [Patent Document 1] Japanese Patent Application Laid-Open No. 10-040463 [Summary of the Invention] [Problems to be Solved by the Invention] However, there is not enough consideration regarding the operation by the customer himself / herself, and there is room for improvement. The present invention has been made in view of such circumstances, and an object thereof is to provide a technique for the customer himself / herself to suitably perform the acceptance of delivery. [Means for Solving the Problems] (A1) In order to solve the above-described problems, a package acceptance device according to an aspect of the present invention is a package acceptance device that accepts a package to be delivered by an operation of a customer, and includes a registration means for registering a package to be delivered, an issuing means for printing and issuing a label (for example, a package label) to be attached to the package registered by the registration means, a detection means for detecting that the label issued by the issuing means has been removed, and a settlement means capable of accepting the insertion of money as a delivery fee and discharging change if there is change. The settlement means is characterized in that, when there is change, it discharges the change after the detection means detects that the label has been removed. According to the package acceptance device of (A1) above, the customer himself / herself can suitably perform the acceptance of delivery. For example, it is possible to prevent forgetting to attach a label to a package or forgetting to stick a label on a package.

[0129] (A2) An acquisition means for acquiring a measured value from a weighing means for weighing a package to be delivered, and a display means for displaying a selection screen (for example, the package type selection screen of FIG. 5(A)) for selecting a package or a type of delivery (for example, a package type) as one of the screens capable of receiving an operation. The display means is characterized in that it displays the selection screen capable of selecting a package or a delivery of a type corresponding to the measured value of the package weighed by the weighing means, and is the package acceptance device according to A1. According to the above-mentioned baggage acceptance device (A2), the customer himself / herself can suitably perform the acceptance of delivery. For example, since it is limited to suitable selectable options, it is possible to prevent unnecessary selections from being made.

[0130] (A3) The display means displays an initial screen (for example, the initial screen in FIG. 4(A)) before the customer operates, and when the weighing means weighs the baggage during the display of the initial screen, the selection screen is displayed instead of the initial screen. The baggage acceptance device according to A2, characterized in that. According to the above-mentioned baggage acceptance device (A3), the customer himself / herself can suitably perform the acceptance of delivery. For example, the process can be simply advanced from the weighing of the baggage.

[0131] (A4) The display means displays a transaction completion screen (for example, the completion screen in FIG. 15(A)) or an initial screen (for example, the initial screen in FIG. 4(A)) on the condition that the measured value becomes zero after the completion of settlement. The baggage acceptance device according to A2 or A3, characterized in that. According to the above-mentioned baggage acceptance device (A4), the customer himself / herself can suitably perform the acceptance of delivery. For example, it is possible to prevent forgetting to place the baggage, forgetting to put in the baggage, etc.

[0132] (A5) As the display means, it includes a customer-side display means (for example, the customer-side display unit 105) and a store clerk-side display means (for example, the store clerk-side display unit 111), and the store clerk-side display means displays the operation status (see FIGS. 4(B), 5(B),..., 16(B)) in the customer-side display means. The baggage acceptance device according to any one of A2 to A4, characterized in that. According to the above-mentioned baggage acceptance device (A5), the customer himself / herself can suitably perform the acceptance of delivery. For example, when the process stops progressing, it becomes easier to obtain support from a store clerk (attendant) (the store clerk can easily check the customer's situation).

[0133] (A6) An acquisition means (for example, the first communication unit 115) that acquires a measured value from a measuring means for measuring the load to be delivered, a selection means for selecting the type of the load or delivery, and a switching means for switching the type of the load or delivery selectable by the selection means, wherein the switching means switches the type of the load or delivery selectable by the selection means according to the measured value of the load measured by the measuring means (that is, switches the selectable type of the load or delivery to a type corresponding to the measured value), which is the load receiving device according to A1. According to the load receiving device of the above (A6), the customer himself / herself can suitably perform the acceptance of the delivery. For example, since it switches to a suitable option, it is possible to prevent unnecessary selections from being made.

[0134] (B1) In order to solve the above-described problems, a load receiving system according to another aspect of the present invention is a load receiving system that receives a load to be delivered by an operation of a customer, and includes a measuring means for measuring the load to be delivered and a display means for displaying a selection screen for selecting the type of the load or delivery as one of the screens capable of receiving an operation, wherein the display means displays the selection screen in which the type of the load or delivery corresponding to the measured value of the load measured by the measuring means can be selected, which is the load receiving system. According to the load receiving system of the above (B1), the customer himself / herself can suitably perform the acceptance of the delivery. For example, since it is limited to suitable selectable options, it is possible to prevent unnecessary selections from being made.

[0135] (B2) The display means according to B1 is characterized in that an initial screen is displayed before the customer operates, and when the measuring means measures the load during the display of the initial screen, the selection screen is displayed instead of the initial screen. According to the load receiving system of the above (B2), the customer himself / herself can suitably perform the acceptance of the delivery. For example, the process can be easily advanced from the measurement of the load.

[0136] (B3) The display means is characterized in that, after completion of the settlement, a transaction completion screen or an initial screen is displayed on condition that the measured value has become zero, in the baggage acceptance system according to B1 or B2. According to the baggage acceptance system of (B3) above, the customer himself / herself can suitably carry out the acceptance of delivery. For example, it is possible to prevent forgetting to place the baggage or forgetting to put the baggage in.

[0137] (B4) As the display means, a customer-side display means and a store clerk-side display means are provided, and the store clerk-side display means is characterized in that it displays the status of operations on the customer-side display means, in the baggage acceptance system according to any one of B1 to B3. According to the baggage acceptance system of (B4) above, the customer himself / herself can suitably carry out the acceptance of delivery. For example, when the process does not proceed, it becomes easier to obtain support from a store clerk (employee) (the store clerk can easily confirm the situation of the customer).

[0138] (C1) In order to solve the above-described problems, a baggage acceptance system which is another aspect of the present invention is a baggage acceptance system that accepts baggage to be delivered by an operation of a customer, and includes a weighing means for weighing the baggage to be delivered, a selection means for selecting the type of the baggage or delivery, and a switching means for switching the type of the baggage or delivery selectable by the selection means, and the switching means is characterized in that it switches the type of the baggage or delivery selectable by the selection means according to the measured value of the baggage weighed by the weighing means, in the baggage acceptance system. According to the baggage acceptance system of (C1) above, the customer himself / herself can suitably carry out the acceptance of delivery. For example, since it switches to a suitable option, it is possible to prevent unnecessary selections from being made.

[0139] A program for realizing the baggage receiving device 10, the weighing device 20, etc. described above may be recorded on a computer-readable recording medium, and the program may be read into a computer system and executed. Here, the "computer system" shall include hardware such as an OS and peripheral devices. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, a CD-ROM, etc., and a storage device such as a hard disk built into a computer system. Furthermore, the "computer-readable recording medium" shall also include a volatile memory (RAM) inside a computer system that becomes a server or a client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line, and holds the program for a certain period of time. Also, the above program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the "transmission medium" for transmitting the program refers to a medium having a function of transmitting information such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. Also, the above program may be for realizing a part of the functions described above. Furthermore, it may be a so-called difference file (difference program) that can realize the functions described above in combination with a program already recorded in a computer system.

Explanation of Signs

[0140] 10: Baggage receiving device, 20: Weighing device, 101: CPU, 102: ROM, 103: RAM, 104: Hard disk, 105: Customer-side display unit, 107: Receipt printing unit, 108: Label printing unit, 109: Settlement terminal, 110: Change machine, 111: Store employee-side display unit, 112: Voice output unit, 115: First communication unit, 116: Second communication unit, 201: CPU, 202: ROM, 203: RAM, 205: Display unit, 206: Operation unit, 213: Weighing unit, 215 Communication unit

Claims

1. A baggage acceptance device that accepts baggage to be delivered by a customer's operation, registration means for registering the baggage to be delivered, acquisition means for acquiring a measured value from weighing means for weighing the baggage to be delivered, display means for displaying a selection screen for selecting the type of baggage or delivery as one of the screens capable of accepting operations, issuing means for printing and issuing a label to be attached to the baggage registered by the registration means, detection means for detecting that the label issued by the issuing means has been removed, settlement means capable of accepting the insertion of currency as a delivery fee and discharging change if there is change and comprising, the display means, displays the selection screen capable of selecting the type of baggage or delivery corresponding to the measured value of the baggage measured by the weighing means, the settlement means, when there is change, after detecting that the label has been removed by the detection means, discharges the change A baggage acceptance device characterized by this.

2. The display means, displays an initial screen before the customer operates, and when the weighing means weighs the baggage during the display of the initial screen, displays the selection screen instead of the initial screen. The baggage acceptance device according to claim 1.

3. The display means, after the completion of settlement, displays a transaction completion screen or an initial screen on the condition that the measured value has become zero. The baggage acceptance device according to claim 1 or claim 2.

4. As the display means, it comprises a customer-side display means and a store employee-side display means, the store employee-side display means, displays the status of operations on the customer-side display means. The baggage acceptance device according to any one of claims 1 to 3.

5. A program for causing a computer to function as a baggage acceptance device that accepts baggage to be delivered by a customer's operation, the computer, registration means for registering the baggage to be delivered, acquisition means for acquiring a measured value from weighing means for weighing the baggage to be delivered, display means for displaying a selection screen for selecting the type of baggage or delivery as one of the screens capable of accepting operations, issuing means for printing and issuing a label to be attached to the baggage registered by the registration means, detection means for detecting that the label issued by the issuing means has been removed, settlement means capable of accepting the insertion of currency as a delivery fee and discharging change if there is change function as, the display means, Display the selection screen that can select the type of luggage or delivery according to the measured value of the luggage measured by the weighing means. The settlement means When there is change, after detecting that the label has been removed by the detection means, discharges the change. A program characterized by the above.

Images