User Portable Device for Special Vehicle Management and Response Processing Server Device for Special Vehicle Management

Abstract

To perform an appropriate response in accordance with a detected error type.SOLUTION: A user portable device 160, when receiving an error, transmits the fact (S3). A specially-equipped vehicle management response processing server 100 determines which the error belongs to an error 1 or an error 2 (S23). If it belongs to the error 1, a handling manual corresponding to a manufacturing number is set as transmission object data (S27). The specially-equipped vehicle management response processing server 100 transmits transmission object data in accordance with the user portable device 160 (S29). The user portable device 160 receives and displays the data (S7). In the step S23, if the received error is the error 2, the specially-equipped vehicle management response processing server 100 specifies a user ID from the manufacturing number, and sets a registered maintenance supplier list as a transmission object (S25).SELECTED DRAWING: Figure 8

Description

Technical Field

[0001] This invention relates to a user portable device for special vehicle management and a response processing server device for special vehicle management, and particularly relates to a response when an abnormal state of a special vehicle occurs.

Background Art

[0002] Patent Document 1 discloses a self-diagnosis device that detects an abnormality of a dust collection device based on a supply voltage to a motor or the like (see paragraph 0022).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, the safety stop technology of the dust collection vehicle in Patent Document 1 had the following problems. Since it only communicates an abnormality, there was a problem that the operator did not know what kind of response should be made to the occurred abnormality.

[0005] An object of this invention is to solve the above problems and provide a special vehicle operation status management system in which the processing that an operator should perform can be easily understood.

Means for Solving the Problems

[0006] (1) The user portable device for special vehicle management according to the present invention is a user portable device for special vehicle management that receives an abnormal state notification from a special vehicle vehicle-side control device that controls a controlled device mounted on a special vehicle and performs response processing therefor, and includes an abnormal state classification data storage means for storing abnormal state classification data for determining to which abnormal state classification category the abnormal state notification belongs, a response processing storage means for storing response processing data corresponding to the abnormal state classification category, and a response processing execution means for receiving the abnormal state notification and performing response processing corresponding to the abnormal state by referring to the abnormal state classification data and the response processing data. Therefore, it is possible to respond according to the abnormal state classification category.

[0007] (2) The response processing server device for special vehicle management according to the present invention is a response processing server device for special vehicle management that receives an abnormal state notification from a special vehicle vehicle-side control device that controls a controlled device mounted on a special vehicle via a user portable device and performs response processing therefor, and includes an abnormal state classification data storage means for storing abnormal state classification data for determining to which abnormal state classification category the abnormal state notification belongs, a response processing response processing storage means for storing response processing corresponding to the abnormal state classification category, and a response processing transmission means for receiving the abnormal state notification and transmitting response processing data corresponding to the abnormal state to the user portable device by referring to the abnormal state classification data and the response processing data.

[0008] Therefore, it is possible to respond according to the abnormal state classification category.

[0009] (3) In the user portable device for special vehicle management according to the present invention, the abnormal state classification category is classified into at least a mild abnormal state and a severe abnormal state, and as response processing corresponding to the mild abnormal state, the method of maintaining the controlled device is transmitted to the user of the user portable device for special vehicle management. Therefore, it is possible to respond according to the mild abnormal state and the severe abnormal state.

[0010] (4) In the response processing server device for special vehicle management according to the present invention, the abnormal state classification categories are classified into at least a mild abnormal state and a severe abnormal state. As a response process corresponding to the mild abnormal state, data indicating how to maintain the controlled device is transmitted to the user portable device for special vehicle management. Therefore, responses can be made according to the mild abnormal state and the severe abnormal state.

[0011] (5) In the device according to the present invention, the abnormal state is an abnormality related to some parts of the controlled device, and how to maintain the controlled device is an explanation of how to maintain the parts of the controlled device that have become abnormal. Therefore, how to maintain can be communicated for the abnormality related to the parts.

[0012] (6) In the user portable device for special vehicle management according to the present invention, as a response process corresponding to the severe abnormal state, the contact information of the maintenance contractor for the controlled device is communicated to the user of the user portable device for special vehicle management. Therefore, when it is a severe abnormal state, the contact information of the maintenance contractor can be communicated.

[0013] (7) In the response processing server device for special vehicle management according to the present invention, as a response process corresponding to the severe abnormal state, the contact information of the maintenance contractor for the controlled device is transmitted to the user portable device for special vehicle management. Therefore, when it is a severe abnormal state, the contact information of the maintenance contractor can be communicated to the user portable device.

[0014] The terms used in the claims and the corresponding ones in the embodiments will be described.

[0015] The "controlled device" corresponds to, in the embodiment, the hydraulic pump P, the multi-valve MV, various cylinders A1 to A4, the lifting body 4, the compression plate 5, etc. The "controlled device control unit" corresponds to, in the embodiment, the mounted object side control device UK.

[0016] In the embodiment, the "user portable device for special vehicle management" corresponds to the user portable device 160. The "abnormal state classification data" corresponds to the error type data in Fig. 5C in the embodiment. The "response processing data" corresponds to the data in Figs. 6A to 6C.

Brief Description of the Drawings

[0017]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Figure 8

Figure 9

Modes for Carrying Out the Invention

[0018] Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[0019] (1. Description of the Special Vehicle) First, the dust collection vehicle V, which is a special vehicle used in the special vehicle management response processing system 1, will be described.

[0020] The dust collection vehicle V shown in Fig. 1 is composed of a base vehicle Vb and a mounting K for dust collection work mounted on the vehicle body F after the completion of the assembly of the base vehicle Vb. A vehicle-side control device UV is provided on the base vehicle Vb, and a mounting-side control device UK is provided on the mounting K, respectively.

[0021] As shown in Fig. 2, an engine E, a battery B, an electric motor M, a power selection extraction mechanism PS, and a vehicle-side control device UV are mounted on the vehicle body F of the base vehicle Vb.

[0022] The engine E applies driving force to the wheels W. The electric motor M is connected to the battery B via an inverter 12 and operates with the power from the battery B. The power selection extraction mechanism PS can selectively extract the power of the engine E or the electric motor M from the wheel drive system D as a drive system including the engine E and the electric motor M. The vehicle-side control device UV is mainly composed of a microcomputer and controls the engine E, the electric motor M, the battery B, and the electromagnetic clutch 11. A starter switch S-SW for starting the engine E is also connected to the vehicle-side control device UV.

[0023] In addition, although the vehicle-side control device UV, the engine E, the electric motor M, and the battery B are actually connected to each other by a plurality of power lines and / or signal lines, their display is shown simply in Fig. 2.

[0024] The output side of the power take-off device PTO is interlocked and connected to a hydraulic pump P which is a part of the mounting K. The power take-off device PTO is connected to the vehicle-side control device UV, and in response to an operation input to a power take-off switch P-SW also connected to the vehicle-side control device UV, it selectively switches and transmits the output of the transmission 10 (see Fig. 1) to the wheel W side and the hydraulic pump P side. Specifically, when the power take-off switch P-SW is in the off (OFF) state, the output of the transmission 10 is transmitted to the wheel W side and used for running drive. On the other hand, when the switch P-SW is turned on, the output of the transmission 10 is transmitted to the hydraulic pump P side and used for pump drive.

[0025] The mounting device K has a box-shaped dust collection box 1 with an open rear end as a base body (mounting device main body). This dust collection box 1 is mounted and fixed to the vehicle body F of the base vehicle Vb by retrofitting. A dust input box 3 is connected in series to the rear end of the dust collection box 1. The dust input box 3 has a dust input port 3a for inputting dust into the dust collection box 1 at the rear end. The opening and closing door 3t opens and closes the dust input port 3a.

[0026] A dust loading device 2 as a working machine is provided in the dust input box 3. When the input box 3 is in the loading position, the dust loading device 2 forcibly loads the input dust in the input box 3 into the dust collection box 1.

[0027] The structure of the dust loading device 2 is a conventionally well-known type called a compression plate type and has a lifting body 4, a second cylinder A2, a compression plate 5, and a third cylinder A3. The lifting body 4 is supported on the left and right side walls of the dust input box 3 so as to be able to move up and down at a position facing the rear end opening 1a of the dust collection box 1. The second cylinder A2 forces the lifting body 4 to move up and down. The compression plate 5 is pivotally supported at the lower part of the lifting body 4 so as to extend across its width in the dust input box 3 and be able to rotate back and forth. The third cylinder A3 forcibly rotates the compression plate 5.

[0028] Also, a rear operation panel CR is fixed and supported on the outer surface around the dust input port 3a of the dust input box 3 shown in FIG. 1. The rear operation panel CR is provided with operation switches CR-SW1 to 3, a first power source selection switch M-SW1, and warning lamps L1 to L5. The operation switches CR-SW1 to 3 select and operate the operating mode of the dust loading device 2. In particular, the operation switch CR-SW3 is a switch for instructing an emergency stop in the case of a dangerous state. The first power source selection switch M-SW1 outputs a motor selection signal when it is turned on. Thereby, the hydraulic pump P is switched from an engine drive state driven by the engine E to a motor drive state driven by the electric motor M.

[0029] As shown in Fig. 1, an in-cabin control device UF having an operation panel CF is provided in the cab of the base vehicle Vb. As shown in Fig. 2, the in-cabin control device UF includes a microcomputer 61, a short-range wireless communication unit 63, an antenna 65, and an operation panel CF.

[0030] The operation panel CF is provided with operation switches CF-SW1 to 3, a second power source selection switch M-SW2, and notification lamps L1 to L5. The operation switches CF-SW1 to 3, similar to the operation switches CR-SW1 to 3, selectively operate the operating modes of the dust loading device 2 and the dust discharging device 7. The second power source selection switch M-SW2, similar to the first power source selection switch M-SW2, outputs a motor selection signal when turned on.

[0031] A pressure sensor (not shown) is provided in the hydraulic pump P and the multi-valve MV. The detected value of such a pressure sensor is given to the mounted object side control device UK. The mounted object side control device UK is connected not only to the pressure sensor but also to various sensors. If there is an error based on the detection signals from such sensors, it detects this, generates associated data in association with the integration count, and transmits it to the user portable device 160 via the in-cabin control device UF. Details will be described later.

[0032] Also, as shown in Fig. 1, a camera 53 is provided above the dust input box 3. The image from such a camera 53 is analyzed by an image processing unit 51 provided in the control unit box UKB. The image processing unit 51 is connected to the mounted object side control device UK, and when it determines a dangerous state by the image analysis, it outputs an emergency stop signal to the mounted object side control device UK. That is, it becomes the same state as when the operation switch CR-SW3 is pressed.

[0033] In this embodiment, although a dust collection vehicle is described as an example of a special vehicle, it is not limited to a dust collection vehicle.

[0034] 2. Overall Outline of the Response Processing System 1 for Special Vehicle Management As shown in FIG. 3, the special vehicle management response processing system 1 is a system for monitoring the operating status of a controlled device 210 mounted on a special vehicle from a special vehicle vehicle-side control device 201 that controls the controlled device, and includes a special vehicle management response processing server 100, a user mobile device 160, a user-side administrator terminal device 120, and a special vehicle 180a.

[0035] The special vehicle vehicle-side control device 201 of the special vehicle 180a includes a short-range wireless transmission / reception means 203, an operating operation data storage means 205, a special vehicle identification data storage means 209, a control means 207, and an abnormality detection means 208. The short-range wireless transmission / reception means 203 is connected to the short-range wireless transmission / reception means 164 of the special vehicle vehicle-side control device 201 by short-range wireless communication. The operating operation data storage means 205 stores the operating operation data of the controlled device 210. The special vehicle identification data storage means 209 stores the identifier of the special vehicle. The abnormality detection means 208 is a means for detecting an abnormality in the controlled device 210. The control means 207 manages the transmission of the operating operation data stored in the operating operation data storage means 205 by the short-range wireless transmission / reception means 203.

[0036] The "abnormality detection means 208" is based on various sensors and numerical values from such sensors, and includes not only the processing of the mounted object-side control device UK to be detected, but also the processing determined by the mounted object-side control device UK from the interrelationship of a plurality of devices without sensor detection (for example, a pressure regulator is provided in the multi-valve MV, and the set value of the pressure regulator (pressure regulating device) that regulates the supply oil pressure to a predetermined set value is used as the pressure value at the time of diagnosis to detect an abnormal state).

[0037] The user mobile device 160 includes a short-range wireless transmission / reception means 164, an operating operation data management means 165, and a response processing execution means 167.

[0038] The response processing execution means 167 wirelessly communicates with the special vehicle vehicle-side control device 201 via the short-range wireless transceiver means 164. When it receives the abnormal state notification detected by the special vehicle vehicle-side control device, it transmits this to the special vehicle management response processing server 100, and when it receives the response processing data corresponding to the abnormal state from the special vehicle management response processing server 100, it executes the said response processing.

[0039] The operating operation data management means 165 wirelessly communicates with the special vehicle vehicle-side control device 201 via the short-range wireless transceiver means 164, acquires the operating operation data of the mounted object, and transmits the acquired operating operation data to the special vehicle management response processing server 100 based on the defined transmission conditions.

[0040] The special vehicle management response processing server 100 includes an abnormal state classification data storage means 103, a response processing data storage means 105, an operating operation data storage means 107, and a control means 109.

[0041] The abnormal state classification data storage means 103 stores the classification data for determining to which abnormal state classification category the said abnormal state notification belongs.

[0042] The response processing data storage means 105 stores the response processing data corresponding to the abnormal state classification category. The operating operation data storage means 107 stores the operating operation data received from the user portable device 160. These processes are performed by the control means 105.

[0043] 3. Hardware Configuration (3.1 Hardware Configuration of the Special Vehicle Management Response Processing Server 100) Regarding the hardware configuration of the special vehicle management response processing server 100 configured using a CPU, it will be described with reference to FIG. 4.

[0044] The special vehicle management response processing server 100 includes a CPU 23, a memory 27, a hard disk 26, a monitor 30, an optical drive 25, an input device 28, a communication board 31, and a bus line 29. The CPU 23 controls each unit via the bus line 29 according to each program stored in the hard disk 26.

[0045] The hard disk 26 has an operating system program 26o (hereinafter abbreviated as OS), a main program 26m, a vehicle data storage unit 26c for each user, an abnormal state classification data storage unit 26d, and a response processing data storage unit 26S.

[0046] The data structure of the vehicle data 26c for each user is shown in FIG. 5A. The vehicle data 26c for each user stores the manufacturing number and model data of the special vehicle managed by the user in association with each user ID.

[0047] The data structure of the operation data stored in the special vehicle operation data storage unit 26d is shown in FIG. 5B. The operation data stores the time, the integrated charging times, the integrated TG increase times, the PTO operation time, and the position data in association with the manufacturing number. Such operation data is provided via the user portable device 160.

[0048] The data structure of the abnormal state classification data stored in the abnormal state classification data storage unit 26d is shown in FIG. 5C. The abnormal state classification data is classified into error 1 and error 2. In this embodiment, error 1 is classified as a minor error that allows the work to continue, and error 2 is classified as a serious error that makes the work impossible. The former includes, for example, failures of various sensors, motor overheating, diode overheating, etc. The latter includes solenoid valve short circuits, welding of contacts in the potential circuit, etc.

[0049] The data structure of the response processing data stored in the response processing data storage unit 26S is shown in FIG. 6A. The response processing data stores response processing according to the error classification. In this embodiment, error 1 is "manual display" and error 2 is "display of the contact information of the maintenance contractor", but it is not limited to this.

[0050] The data structures of the response processing data stored in the response processing data storage unit 26S are shown in FIGS. 6A to 6C. FIG. 6A shows the response processing data classified by error. FIG. 6B is a correspondence table of the manufacturing numbers of special vehicles and the manual file names used when handling instructions are displayed as response processing data. FIG. 6C is correspondence data of registered maintenance factories by user ID when displaying a list of maintenance contractors as response processing data.

[0051] In the present embodiment, Windows 10 (registered trademark or trademark) is adopted as the operating system program (OS) 26o, but it is not limited thereto.

[0052] Each of the above programs is read from a CD-ROM 25a storing the program via an optical drive 25 and installed in the hard disk 26. In addition to the CD-ROM, programs such as a flexible disk (FD) and an IC card may be installed from a computer-readable recording medium to the hard disk. Further, it may be downloaded using a communication line.

[0053] In the present embodiment, by installing the program from the CD-ROM to the hard disk 26, the program stored in the CD-ROM is indirectly executed by the computer. However, it is not limited thereto, and the program stored in the CD-ROM may be directly executed from the optical drive 25. Note that executable programs by a computer include not only those that can be directly executed by simply installing them, but also those that need to be converted into other forms (for example, decompressing compressed data), and further those that can be executed in combination with other module parts.

[0054] (3.2 Hardware Configuration of User Portable Device 160) The user portable device 160 will be described with reference to FIG. 7. The figure is an example of a hardware configuration of the user portable device 160 configured using a CPU.

[0055] The user portable device 160 has a configuration of a general smartphone and includes a CPU 123, a memory 127, a flash memory 126, a display unit 130, a wireless communication unit 128, an operation unit 125, an audio input / output unit 124, a position information detection unit 122, a short-range wireless communication unit 121, and a bus line 129. The position information detection unit 122 is a module that detects position information by GNNS (Global Navigation Satellite System). The short-range wireless communication unit 121 performs communication according to the Bluetooth (registered trademark) standard. In this embodiment, iOS (trademark) is adopted as the OS.

[0056] The CPU 123 controls each unit via the bus line 129 according to each program stored in the flash memory 126.

[0057] The flash memory 126 has an operating system program 126o (hereinafter abbreviated as OS) and a main program 126m.

[0058] The processing of the main program 126m will be described later.

[0059] In this embodiment, Bluetooth (registered trademark) is adopted as the short-range wireless communication unit, but it is not limited thereto.

[0060] The operation data is transmitted from the user portable device 160 to the special vehicle management response processing server 100 according to the following procedure. The CPU 123 periodically (for example, every 30 seconds) connects to the special vehicle control device 201 on the vehicle side by short-range wireless communication based on the main program 126m, and gives an acquisition command for the operation data. When the special vehicle control device 201 on the special vehicle receives such an acquisition command, it transmits the operation data stored in the memory (not shown in FIG. 2) in the mounted object control device UK to the user portable device 160. When the CPU 123 receives such operation data, it transmits this to the special vehicle management response processing server 100.

[0061] (3.3 Hardware Configuration of the User-Side Administrator Terminal Device 120) The hardware configuration of the user-side administrator terminal device 120 is the same as that in FIG. 4, and thus the description thereof is omitted.

[0062] 4. Special Vehicle Management Response Processing (4.1 First Embodiment) Using FIG. 8, the case where the user portable device 160 receives an error from the abnormality detection means 208 of the special vehicle with the manufacturing number 18R830001M for the user with the user ID 1001 will be described.

[0063] The user portable device 160 logs in to the special vehicle management response processing server 100 using the ID and PW with the user ID 1001. Since such login processing is general login processing, the description thereof is omitted.

[0064] When the login processing is performed, the operation data is periodically transmitted from the special vehicle control device 201 to the user portable device 160. When the user portable device 160 receives such data, it transmits this to the special vehicle management response processing server 100.

[0065] When an error occurs in the special vehicle side control device 201, it is transmitted to the user mobile device 160. The CPU 123 of the user mobile device 160 determines whether it has received an error (Figure 8, step S1). When it receives an error, it transmits the received error to the special vehicle management response processing server 100 (step S3).

[0066] The CPU 23 of the special vehicle management response processing server 100 determines whether it has received an error (step S21). When it receives an error, it determines whether the error belongs to either error 1 or error 2 (step S23). Such determination can be made with reference to Figure 5C.

[0067] In step S23, if the received error is error 1, the corresponding instruction manual is set as the transmission target based on the production number (step S27). In this case, referring to Figure 5A, the model of production number 18R830001M is "GB87 - 240". Further, referring to Figure 6B, it can be known that the manual file name of the manual for this model, "GB87 - 240MM", is the target file. Therefore, the manual file "GB87 - 240MM" is set as the transmission target data. The CPU 23 of the special vehicle management response processing server 100 transmits this transmission target data to the user mobile device 160 (step S29).

[0068] The CPU 123 of the user mobile device 160 determines whether it has received such transmission target data (Figure 8, step S5). When it receives such transmission target data, it displays the result (step S7). Thereby, the manual file "GB87 - 240MM" can be displayed on the display unit 130 of the user mobile device 160.

[0069] On the other hand, in step S23, if the received error is error 2, the CPU 23 of the special vehicle management response processing server 100 identifies the user ID from the manufacturing number and targets the registered maintenance contractor list for transmission (step S25). To identify the user ID from the manufacturing number, the vehicle data for each user in FIG. 5A may be referred to. To obtain the maintenance contractor list from the user ID, the maintenance factory list for each user in FIG. 6C may be referred to. Since the result display (steps S5, S7) of such data is the same, the description thereof is omitted.

[0070] In this way, when the user mobile device 160 receives an error received from the special vehicle, the special vehicle management response processing server 100 determines the error type and makes an appropriate response. As a result, by classifying the error types according to the error severity, it becomes possible to make a response according to the error severity.

[0071] Assuming that the error severity is low (minor error), for example, in the case of a failure of the sensor for grasping the position of the loading device, there are impossible detections (simultaneous detections at two locations), detections that should have been made but were not, etc. In this case, it is possible to operate by switching the operation with a timer instead of the sensor.

[0072] Also, both motor overheating and diode overheating can be detected by a temperature sensor. Such overheating factors include the case where the motor is continuously operated for a long time. Also, when the loading platform lifting device is operated slowly, the diode contacts are intermittently turned ON and OFF (PWM control). If this continues, diode overheating will occur. For such overheating, the problem will be solved if time is allowed until it cools down.

[0073] Therefore, these procedures may be described in the manual.

[0074] On the other hand, in the case of a serious error, the mounting K of the dust collection vehicle V may not be able to be operated as it is. For example, in the case of a short circuit of the solenoid valve (hydraulic circuit switching valve), hydraulic oil cannot be supplied to the cylinder, and the device cannot be moved. Also, if the contact (FET) of the electric circuit remains open, electricity does not flow and the device does not move, and if it remains closed (welded), it continues to operate unintentionally.

[0075] In this way, in the case of a serious error, prompt response becomes possible by transmitting the list of maintenance contractors to the operator of the user portable device 160.

[0076] Although the manual of this model was sent, it may be specified up to the part where error handling such as the faulty sensor is described and transmitted to the operator of the user portable device 160. For example, the error content specified up to the sensor and the corresponding page number may be described in association with each other separately.

[0077] (4.2 Second Embodiment) In the first embodiment, data for determining the error type and response processing is stored in the special vehicle management response processing server 100, and the result is transmitted to the user portable device 160. However, it is not limited to this, and the data in FIGS. 5 and 6 may be stored in the flash memory 126 of the user portable device 160, and the user portable device 160 may respond to the error without communicating with the special vehicle management response processing server 100.

[0078] The flowchart of the main program 126m in this case is shown in FIG. 9.

[0079] When an error occurs in the special vehicle vehicle side control device 201, it is transmitted to the user portable device 160. The CPU 123 of the user portable device 160 determines whether or not to receive the error (step S31 in FIG. 9), and when receiving such an error, determines whether the error belongs to either error 1 or error 2 (step S33). Since the error type determination and display processing are the same as those in the first embodiment, the description is omitted (steps S33 to S39).

[0080] Note that some of the data in FIGS. 5 and 6 may be stored in the special vehicle management response processing server 100, and communication may be performed and information may be acquired when necessary. For example, since Error 1 varies depending on the model, it may be downloaded to the user portable device 160, but the individual maintenance contractor list may be stored in the special vehicle management response processing server 100 and may be queried or the like.

[0081] (5. Other Embodiments) In this embodiment, the operation data may also be transmitted to the special vehicle management response processing server 100, and in step S23, the importance of the error may be determined with reference to such operation data. This is because the error and the operation may be related. Such an error will be described.

[0082] For example, when there is an error that a sensor for grasping the position of the loading device fails, if the count of the cycle number of the loading device increases in the operation data, it is determined to be minor because it is operating by a timer, and if it does not increase, it can be determined to be severe because it cannot be loaded.

[0083] Also, the garbage collection vehicle is provided with a hook for locking at the end of the lowering operation of the tailgate. Such a hook detects the locked state with a sensor. If there is a switching operation to the loading mode when the lock sensor is not detected, it is an error. When there is such an error, 1) if the discharge operation (tailgate lowering operation) has been performed within a predetermined time, it is regarded as a minor error and the user is prompted to press the lowering switch again. If the switch is not pressed again within the predetermined period, it can be determined to be severe.

[0084] Also, when there is the above error, 2) if the discharge facility is within a predetermined distance from the GPS, it is regarded as minor and the user is prompted to operate the tailgate lowering switch. If it is not within the predetermined distance, it can be determined to be a severe error.

[0085] In this way, by using the operation data, it is possible to distinguish between severe errors and minor errors.

[0086] In this embodiment, the garbage collection truck has been described as an example, but the same can be applied to the passage of special vehicles other than the garbage collection truck.

[0087] In this embodiment, the response data is displayed on the user portable device 160 to transmit information to the operator of the user portable device 160, but other transmission methods, such as explanation by voice, may also be used.

[0088] Note that errors and processes may be distinguished under other conditions. For example, error 1 is an error during the day (9:00 to 17:00), and in this case, it may be set to "transmit to the administrator PC and notify", and the second error is an error at night (17:00 to 9:00) and may be set to "only transmit to the administrator PC (do not notify at night)", etc.

[0089] In the above embodiment, two error types are used, but three or more error types may also be used.

[0090] Also, as an example of the response process, a case of making some response has been described, but as one of the response processes, "do nothing" may be used.

Explanation of Signs

[0091] 100 Special vehicle management response processing server 160 User portable device

Claims

1. A user portable device for special vehicle management that receives an abnormal state notification from a special vehicle vehicle-side control device that controls a controlled device mounted on a special vehicle and performs response processing therefor, abnormal state classification data storage means for storing abnormal state classification data for determining to which abnormal state classification category the abnormal state notification belongs, response processing data storage means for storing response processing data corresponding to the abnormal state classification category, response processing execution means for, when receiving the abnormal state notification, referring to the abnormal state classification data and the response processing data and performing response processing corresponding to the abnormal state classification category, comprising, the abnormal state classification category is classified into at least a mild abnormal state that allows work to continue and a severe abnormal state that makes work impossible, the mild abnormal state is any one of three types: sensor failure, motor overheating, and diode overheating, and the severe abnormal state is any one of two types: short circuit of the solenoid valve and welding of the contact of the potential circuit, characterized by a user portable device for special vehicle management.

2. A response processing server device for special vehicle management that receives an abnormal state notification from a special vehicle vehicle-side control device that controls a controlled device mounted on a special vehicle via a user portable device for special vehicle management and performs response processing therefor, abnormal state classification data storage means for storing abnormal state classification data for determining to which abnormal state classification category the abnormal state notification belongs, response processing data storage means for storing response processing data corresponding to the abnormal state classification category, response processing transmission means for, when receiving the abnormal state notification, referring to the abnormal state classification data and the response processing data and transmitting the response processing data corresponding to the abnormal state classification category to the user portable device for special vehicle management, comprising, the abnormal state classification category is classified into at least a mild abnormal state that allows work to continue and a severe abnormal state that makes work impossible, the mild abnormal state is any one of three types: sensor failure, motor overheating, and diode overheating, and the severe abnormal state is any one of two types: short circuit of the solenoid valve and welding of the contact of the potential circuit, characterized by a response processing server device for special vehicle management.

3. In the user portable device for special vehicle management according to Claim 1, as a response processing for the mild abnormal state, communicating to the user of the user portable device for special vehicle management how to maintain the controlled device, A user portable device for special vehicle management, characterized by...

4. In the response processing server device for special vehicle management according to Claim 2, As a response process for the mild abnormal state, transmitting data indicating how to maintain the controlled device to the user portable device for special vehicle management. A response processing server device for special vehicle management, characterized by...

5. In the user portable device for special vehicle management according to Claim 3, As a response process for the severe abnormal state, communicating the contact information of the maintenance contractor of the controlled device to the user of the user portable device for special vehicle management. A user portable device for special vehicle management, characterized by...

6. In the response processing server device for special vehicle management according to Claim 4, As a response process for the severe abnormal state, transmitting the contact information of the maintenance contractor of the controlled device to the user portable device for special vehicle management. A response processing server device for special vehicle management, characterized by...

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