Information processing device, information processing method, and information processing program

Abstract

To provide an information processing device, an information processing method, and an information processing program that can reduce the burden of a user's web search when providing information useful for the user's health management extracted by the web search.SOLUTION: An information processing device 10 includes a biometric information acquisition unit 11, a chatbot function unit 12, an analysis unit 13, a search processing unit 14, and a display processing unit 15. The biometric information acquisition unit 11 acquires measured biometric information on the user. The chatbot function unit 12 outputs the biometric information acquired by the biometric information acquisition unit 11 as a response, when a user makes a presentation request for the biometric information. When it is determined that there is an abnormal change in the user's physical condition based on at least one of an input word and the biometric information, the search processing unit 14 performs a web search based on at least one of the input word and the biometric information, related to the determination. The display processing unit 15 displays the user's biometric information on a display screen.SELECTED DRAWING: Figure 3

Description

[Technical Field]

[0001] The disclosed technology relates to an information processing device, an information processing method, and an information processing program. [Background technology]

[0002] The following technologies are known as technologies for providing information useful for a user's health management. For example, Patent Document 1 describes a system including a dialogue engine including at least one of a predictive analysis module and a machine learning module, a database of information related to disease management, a user database of stored user information related to at least one patient including at least one of measured patient disease management data and user data related to disease management, and a chatbot configured to receive user input including a user-initiated question. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Special Publication No. 2019-535085 Summary of the Invention [Problem to be solved by the invention]

[0004] In recent years, wearable devices such as smartwatches have become capable of routinely measuring users' biometric information, such as heart rate, blood pressure, and electrocardiogram. Chatbots are also being used to encourage users to manage their own health. Users may also obtain information useful for managing their own health through web searches. By integrating the above-mentioned devices and functions related to user health management, it is expected that user convenience can be improved.

[0005] The disclosed technology has been made in consideration of the above points, and aims to improve user convenience in providing information useful for the user's health management. [Means for solving the problem]

[0006] The information processing device related to the disclosed technology is an information processing device having at least one processor, which performs processing to display a user's biometric information in a first area of a display screen, display text indicating the content of the conversation between the user and a chatbot in a second area of the display screen together with the biometric information displayed in the first area, and display the results of a web search in a third area of the display screen together with the biometric information displayed in the first area and the text displayed in the second area.

[0007] The processor may also perform processing to display in the third area the results of a web search based on words entered by the user in conversation with the chatbot.

[0008] The processor may cause the third area to display results of a web search based on the biometric information.

[0009] The processor may change the layout and display area of each of the first to third areas in response to a rotation operation of the display screen.

[0010] The processor may perform processing to display the web search results displayed in the third area on the entire display screen based on an input operation.

[0011] The processor may display the web search results displayed in the third area together with the biometric information history based on the input operation.

[0012] The display screen may be expandable, and the processor may cause the results of the web search to be displayed in an expanded area of the display screen when the display screen is expanded.

[0013] The information processing method according to the disclosed technology is such that at least one processor provided in an information processing device executes the following processes: displaying a user's biometric information in a first area of a display screen; displaying text indicating the content of a conversation between the user and a chatbot in a second area of the display screen together with the biometric information displayed in the first area; and displaying the results of a web search in a third area of the display screen together with the biometric information displayed in the first area and the text displayed in the second area.

[0014] The information processing program relating to the disclosed technology is a program that causes at least one processor provided in an information processing device to execute the following processes: displaying a user's biometric information in a first area of a display screen, displaying text indicating the content of a conversation between the user and a chatbot in a second area of the display screen together with the biometric information displayed in the first area, and displaying the results of a web search in a third area of the display screen together with the biometric information displayed in the first area and the text displayed in the second area. [Effects of the Invention]

[0015] According to the disclosed technology, it is possible to improve user convenience in terms of providing information useful for the user's health management. [Brief explanation of the drawings]

[0016] [Figure 1] FIG. 1 is a diagram showing an example of a configuration of a health management system 1 according to an embodiment of the disclosed technique; [Figure 2] FIG. 2 illustrates an example of a hardware configuration of an information processing device. [Figure 3] FIG. 1 is a functional block diagram illustrating an example of a functional configuration of an information processing device according to an embodiment of the disclosed technology. [Figure 4] FIG. 10 is a diagram illustrating an example of a user interface screen according to an embodiment of the disclosed technology. [Figure 5] FIG. 10 is a diagram illustrating an example of a user interface screen according to an embodiment of the disclosed technology. [Figure 6]FIG. 10 is a diagram illustrating an example of a user interface screen according to an embodiment of the disclosed technology. [Figure 7] 10 is a flowchart illustrating an example of a flow of processing performed by executing an information display program according to an embodiment of the disclosed technology. [Figure 8] FIG. 10 is a diagram illustrating an example of a user interface screen according to an embodiment of the disclosed technology. [Figure 9] FIG. 10 is a diagram illustrating an example of a user interface screen according to an embodiment of the disclosed technology. [Figure 10] FIG. 10 is a diagram illustrating an example of a user interface screen according to an embodiment of the disclosed technology. [Figure 11] FIG. 10 is a diagram illustrating an example of a user interface screen according to an embodiment of the disclosed technology. DETAILED DESCRIPTION OF THE INVENTION

[0017] Hereinafter, an example of an embodiment of the disclosed technology will be described with reference to the drawings. In each drawing, the same or equivalent components and parts are given the same reference numerals, and redundant description will be omitted.

[0018] 1 is a diagram showing an example of the configuration of a health management system 1 according to an embodiment of the disclosed technique. The health management system 1 includes an information processing device 10 and a biological information measuring device 20.

[0019] The information processing device 10 is a communication terminal device used by a user who is a subject of management by the health management system 1. The information processing device 10 may be, for example, a desktop computer, a notebook computer, a tablet computer, or a smartphone. The information processing device 10 is connected to a publicly available network 40 such as the Internet. The information processing device 10 can access a web server (not shown) via the network 40 and perform web searches using a search engine.

[0020] The biological information measurement device 20 measures biological information of a user. The biological information may be, for example, information indicating at least one of body temperature, heart rate, electrocardiogram, electromyogram, blood pressure, arterial oxygen saturation (SpO2), blood glucose level, and lipid level. The biological information measurement device 20 may be a wearable device such as a smart watch equipped with a sensor that measures such biological information. The biological information measurement device 20 has a function of continuously measuring the user's biological information according to a predetermined time schedule and storing the measured biological information in an internal memory. The biological information measurement device 20 may measure the biological information at predetermined intervals (for example, every 30 minutes). The biological information measurement device 20 is communicably connected to the information processing device 10 and transmits the measured biological information to the information processing device 10.

[0021] 2 is a diagram showing an example of the hardware configuration of the information processing device 10. The information processing device 10 includes a CPU (Central Processing Unit) 101, a RAM (Random Access Memory) 102, a non-volatile memory 103, an input device 104 including a keyboard, a mouse, a microphone, etc., a display 105, a communication interface 106, a network interface 107, and an acceleration sensor 108. These pieces of hardware are connected to a bus 109.

[0022] The display 105 may be a touch panel display. The communication interface 106 is an interface through which the information processing device 10 communicates with the biological information measuring device 20. The communication method may be either wired or wireless. For wireless communication, a method conforming to an existing wireless communication standard such as Wi-Fi (registered trademark) or Bluetooth (registered trademark) can be applied. The network interface 107 is an interface through which the information processing device 10 connects to the network 40. The communication method may be either wired or wireless. For wireless communication, a method conforming to an existing wireless communication standard such as Wi-Fi (registered trademark) can be applied. The acceleration sensor 108 is used to detect the orientation of the display 105.

[0023] The nonvolatile memory 103 is a storage medium such as a hard disk or flash memory, and stores an information display program 110. The RAM 102 is a work memory for the CPU 101 to execute processing. The CPU 101 loads the information display program 110 stored in the nonvolatile memory 103 into the RAM 102, and executes processing in accordance with the information display program 110. The CPU 101 is an example of a "processor" in the disclosed technology.

[0024] 3 is a functional block diagram showing an example of the functional configuration of the information processing device 10. The information processing device 10 has a biometric information acquisition unit 11, a chatbot function unit 12, an analysis unit 13, a search processing unit 14, and a display processing unit 15. When the CPU 101 executes the information display program 110, the CPU 101 functions as the biometric information acquisition unit 11, the chatbot function unit 12, the analysis unit 13, the search processing unit 14, and the display processing unit 15.

[0025] The biological information acquiring unit 11 acquires the user's biological information measured by the biological information measuring device 20. The biological information acquiring unit 11 acquires measurement values such as body temperature, heart rate, electrocardiogram, electromyogram, blood pressure, arterial oxygen saturation (SpO2), blood glucose level, and lipid level as biological information from the biological information measuring device 20 by communicating with the biological information measuring device 20. When the biological information is intermittently measured by the biological information measuring device 20, the biological information acquiring unit 11 may acquire the biological information each time a measurement is performed by the biological information measuring device 20. When the biological information is time-series data such as an electrocardiogram waveform, the biological information acquiring unit 11 may acquire time-series data over a predetermined period (e.g., one minute) as the biological information for one measurement. When the biological information measuring device 20 continuously measures time-series data such as an electrocardiogram waveform, the biological information acquiring unit 11 may continuously acquire the time-series data.

[0026] The chatbot function unit 12 has a function of responding to text or voice input by a user using the input device 104. The chatbot function unit 12 is constructed using, for example, known natural language processing technology and machine learning. A user can request, via text or voice, a chatbot realized by the chatbot function unit 12 to provide biometric information (e.g., a measured body temperature value). When a user requests the chatbot to provide biometric information, the chatbot function unit 12 outputs the biometric information acquired by the biometric information acquisition unit 11 as a response. The user can also request the chatbot to perform a web search by specifying any search keyword. When a user requests the chatbot to perform a web search, the chatbot function unit 12 causes the search processing unit 14 to perform a web search based on the specified search keyword and outputs the result as a response.

[0027] The analysis unit 13 analyzes words input by the user in conversation with the chatbot (hereinafter referred to as input words) and the biometric information acquired by the biometric information acquisition unit 11, and determines whether or not there is an abnormality in the user's physical condition based on the input words and the biometric information. For example, the analysis unit 13 may determine that there is an abnormality in the user's physical condition when the input words include words pre-registered as words related to the user's physical condition, symptoms, health, mood, emotion, or disease name.

[0028] For example, if the input words include pre-registered words such as "fever," "cough," "headache," "stomachache," "dizziness," "cold," "can't sleep," "anxiety," "depressed," "tired," "irritable," "influenza," "novel coronavirus," or "COVID-19," the analysis unit 13 may determine that something is wrong with the user's physical condition.

[0029] Furthermore, the analysis unit 13 may determine that an abnormality has occurred in the user's physical condition if the measured values of biological information, such as body temperature, heart rate, electrocardiogram, electromyogram, blood pressure, arterial oxygen saturation (SpO2), blood glucose level, and lipid level, are not within a predetermined range. The predetermined range may be a predetermined fixed value, or may be a range determined based on the user's measured values over a recent predetermined period. The analysis unit 13 may also determine that an abnormality has occurred in the user's physical condition if the amount of fluctuation in the measured values of the acquired biological information is greater than a predetermined amount. The amount of fluctuation may be, for example, the amount of fluctuation from the average of the measured values over the user's most recent predetermined period (e.g., one week).

[0030] When the search processing unit 14 determines that an abnormality has occurred in the user's physical condition based on at least one of the input words and the biometric information, it performs a web search based on at least one of the input words and the biometric information related to the determination. That is, when the search processing unit 14 determines that an abnormality has occurred in the user's physical condition based only on the input words out of the input words and the biometric information, it performs a web search based on the input words. Furthermore, when the search processing unit 14 determines that an abnormality has occurred in the user's physical condition based only on the biometric information out of the input words and the biometric information, it performs a web search based on the biometric information. Furthermore, when the search processing unit 14 determines that an abnormality has occurred in the user's physical condition based on both the input words and the biometric information, it performs a web search based on both the input words and the biometric information.

[0031] When performing a web search based on an input word, the search processing unit 14 performs the web search by inputting all or part of the input word as a search keyword into a search engine (not shown). For example, the search processing unit 14 inputs the input word "I have a headache" input by the user in a conversation with a chatbot as a search keyword into the search engine. The search engine may be present on a website (a so-called search site) accessible via the network 40.

[0032] When performing a web search based on biometric information, the search processing unit 14 generates search keywords based on the biometric information and inputs them into a search engine to perform the web search. That is, the search processing unit 14 generates text to be used as search keywords based on measured values of biometric information such as body temperature, heart rate, electrocardiogram, electromyogram, blood pressure, arterial oxygen saturation (SpO2), blood glucose level, and lipid level. For example, the search processing unit 14 may generate text describing the type and measured value of biometric information, such as "body temperature 39.2 degrees Celsius," as search keywords, or may generate text indicating qualitative symptoms identified from various measured values, such as "high heart rate, rapidly rising blood glucose level," as search keywords.

[0033] When the search processing unit 14 performs a web search based on both the input word and the biometric information, the search processing unit 14 may perform the web search using a search keyword that combines the input word and text generated based on the biometric information. On the other hand, when a user specifies a search keyword and requests the chatbot to perform a web search, the search processing unit 14 performs a web search using the search keyword specified by the user.

[0034] The display processing unit 15 displays a user interface screen 300 (hereinafter referred to as UI screen 300) on the display screen 200 of the display 105. Fig. 4 is a diagram showing an example of the UI screen 300. The UI screen 300 includes a first area 201, a second area 202, and a third area 203.

[0035] The display processing unit 15 displays the user's biometric information acquired by the biometric information acquiring unit 11 in a first area 201 of the display screen 200 (UI screen 300). Fig. 4 illustrates an example in which current measurement values of the heart rate, body temperature, and blood pressure as biometric information are displayed in the first area 201.

[0036] The display processing unit 15 also displays text indicating the content of the conversation between the user and the chatbot in the second area 202 together with the biometric information displayed in the first area 201. FIG. 4 illustrates an example in which the user requests the chatbot to present biometric information by inputting "current measurement values," and in response, the chatbot presents the current measurement values of the heart rate, body temperature, and blood pressure acquired by the biometric information acquisition unit 11. The display processing unit 15 may update the biometric information displayed in the first area 201 of the display screen 200 in response to the user's request for biometric information. The example illustrated in FIG. 4 illustrates an example in which the chatbot checks the user's physical condition by asking the user, "What's wrong?", and the user replies, "I'm short of breath." The analysis unit 13 determines that something is wrong with the user's physical condition based on the input word "short of breath" entered by the user in the conversation with the chatbot. The search processing unit 14 performs a web search by inputting the input word "shortness of breath", which has been determined to indicate a change in the user's physical condition, as a search keyword into a search engine.

[0037] The display processing unit 15 performs processing to display the results of the web search performed by the search processing unit 14 in the third area 203 together with the biometric information displayed in the first area 201 and the text displayed in the second area 202. FIG. 4 illustrates an example in which a list of links to access websites extracted by a web search using the input word "shortness of breath" as a search keyword is displayed in the third area 203. As illustrated in FIG. 5, the results of a web search performed when a user specifies a search keyword and requests the chatbot to perform a web search are also displayed in the third area 203. In the example illustrated in FIG. 4, the display screen 200 is oriented vertically, and the first to third areas 201 to 203 are arranged in a vertical direction. The arrangement of the first to third areas 201 to 203 can be changed as appropriate.

[0038] The display processing unit 15 changes the layout and display area of each of the first to third areas 201 to 203 in response to a rotation operation of the display screen 200. For example, as shown in FIG. 6, when a rotation operation is performed to change the orientation of the display screen 200 to a landscape orientation, the acceleration sensor 108 detects a change in the orientation of the display screen 200. When the display processing unit 15 determines that the orientation of the display screen 200 is landscape based on the output signal of the acceleration sensor 108, the display processing unit 15 arranges the first area 201 in which biometric information is displayed and the second area 202 in which text indicating the content of a conversation with a chatbot is displayed in the left half of the display screen 200, and arranges the third area 203 in which web search results are displayed in the right half of the display screen 200. As a result, the display area of the third area 203 in which web search results are displayed is larger than when the display screen 200 is oriented in a portrait orientation (see FIG. 4).

[0039] 7 is a flowchart showing an example of the flow of processing performed by CPU 101 executing information display program 110. Information display program 110 is executed when, for example, a user operates input device 104 to instruct the start of processing.

[0040] In step S1, the CPU 101 functions as the display processing unit 15, and displays the UI screen 300 on the display screen 200 of the display 105. In the initial state, the first to third areas 203 of the UI screen 300 may be blank.

[0041] In step S2, the CPU 101 functions as the biological information acquisition unit 11 and acquires biological information from the biological information measurement device 20.

[0042] In step S3, the CPU 101 functions as the display processing unit 15, and causes the first area of the display screen 200 to display the biometric information acquired in step S2.

[0043] In step S4, the CPU 101 determines whether or not a user has made a message to the chatbot. The user may make a request to present their own biometric information, a web search request, or any other type of request or inquiry to the chatbot. The message from the user is acquired as an input word and displayed in the second area 202 of the display screen 200.

[0044] In step S5, the CPU 101 functions as the chatbot functional unit 12 and outputs a response to the call from the user. After that, the CPU 101 functions as the display processing unit 15 and displays the response output from the chatbot functional unit 12 in the second area 202 of the display screen 200.

[0045] In step S6, the CPU 101 functions as the analysis unit 13 and determines whether or not there is something unusual happening in the user's physical condition based on the biometric information acquired in step S2 and the input words acquired in step S4. If it is determined that there is something unusual happening in the user's physical condition, the process proceeds to step S7, and if it is determined that there is no something unusual happening in the user's physical condition, this routine ends.

[0046] In step S7, CPU 101 determines whether or not an abnormality in the user's physical condition has been detected from the input words. If it is determined that an abnormality in the user's physical condition has been detected from the input words, the process proceeds to step S8, and if it is determined that an abnormality in the user's physical condition has not been detected from the input words, the process proceeds to step S9.

[0047] In step S8, the CPU 101 functions as the search processing unit 14 and performs a web search using the input word as a search keyword.

[0048] In step S9, CPU 101 determines whether or not an abnormality in the user's physical condition has been detected from the biometric information. If it is determined that an abnormality in the user's physical condition has been detected from the biometric information, the process proceeds to step S10, and if it is determined that an abnormality in the user's physical condition has not been detected from the biometric information, this routine ends.

[0049] In step S10, the CPU 101 functions as the search processing unit 14, generates text based on the biometric information, and performs a web search using the generated text as a search keyword.

[0050] In step S11, CPU 101 functions as display processing unit 15, and causes the results of the web search performed in step S8 and / or step S10 to be displayed in third area 203 of display screen 200.

[0051] As described above, the information processing device 10 according to the embodiment of the disclosed technology performs processing to display the user's biometric information in a first area 201 of the display screen 200, display text indicating the content of the conversation between the user and the chatbot in a second area 202 of the display screen 200 together with the biometric information displayed in the first area 201, and display the results of a web search in a third area 203 of the display screen 200 together with the biometric information displayed in the first area 201 and the text displayed in the second area 202.

[0052] In this way, biometric information, the content of the conversation with the chatbot, and the results of the web search are displayed simultaneously on the display screen 200, thereby improving user convenience in terms of providing information useful for the user's health management.

[0053] Furthermore, when the information processing device 10 determines that there is something wrong with the user's physical condition based on at least one of the words (input words) input by the user in a conversation with the chatbot and the biological information acquired from the biological information measuring device 20, it performs a web search based on at least one of the input words and the biological information related to the determination, and displays the results of the web search in the third area 203 of the display screen 200. In this way, according to the information processing device 10, when there is a possibility that there is something wrong with the user's physical condition, it is possible to reduce the burden of web searches on the user.

[0054] It should be noted that various modifications can be made to the form of the UI screen 300. For example, as shown in Fig. 8, an expanded display button 210 is provided in the third area 203, and when an input operation of touching the expanded display button 210 is performed, the display processing unit 15 may perform processing to display the search results displayed in the third area 203 over the entire display screen, as shown in Fig. 9. A reduced display button 220 is provided in the expanded third area 203, and when an input operation of touching the reduced display button 220 is performed, the display processing unit 15 returns the display of the UI screen 300 to the state shown in Fig. 8.

[0055] Furthermore, when an input operation of touching the expanded display button 210 is performed, the display processing unit 15 may perform processing to display the web search results displayed in the third area 203 together with the biometric information history, as shown in Fig. 10. Fig. 10 illustrates an example in which a graph showing the transition of the maximum heart rate is displayed as the biometric information history together with the web search results. Note that the biometric information history is not limited to being displayed as a graph, and may also be displayed as a list of text.

[0056] 11, if display 105 is a so-called foldable display and display screen 200 is expandable, display processing unit 15 may display the results of a web search in an expanded area of display screen 200. FIG. 11 illustrates an example of display 105 that is foldable along folding line 250. In this example, by performing an operation to open display 105 along folding line 250, display screen 200 expands, and the results of the web search are displayed in the expanded area of display screen 200 on the right side of the figure.

[0057] In the above embodiment, the following various processors can be used as the hardware structure of processing units that perform various processes, such as the biometric information acquisition unit 11, chatbot function unit 12, analysis unit 13, search processing unit 14, and display processing unit 15. As described above, the various processors include CPUs and GPUs, which are general-purpose processors that execute software (programs) and function as various processing units, as well as dedicated electrical circuits, such as programmable logic devices (PLDs) that are processors whose circuit configuration can be changed after manufacture, such as FPGAs, and application-specific integrated circuits (ASICs), which are processors with a circuit configuration designed specifically for performing specific processes.

[0058] A single processing unit may be configured with one of these various processors, or may be configured with a combination of two or more processors of the same or different types (for example, a combination of multiple FPGAs, or a combination of a CPU and an FPGA). Also, multiple processing units may be configured with a single processor.

[0059] Examples of configuring multiple processing units with a single processor include, first, a form in which one processor is configured with a combination of one or more CPUs and software, and this processor functions as multiple processing units, as typified by computers such as client and server. Second, a form in which a processor is used to realize the functions of the entire system including multiple processing units with a single IC (Integrated Circuit) chip, as typified by systems on chips (SoCs). In this way, various processing units are configured using one or more of the above-mentioned various processors as a hardware structure.

[0060] Furthermore, more specifically, the hardware structure of these various processors can be an electric circuit that combines circuit elements such as semiconductor elements.

[0061] In the above embodiment, the information display program 110 is pre-stored (installed) in the non-volatile memory 103, but the present invention is not limited to this. The information display program 110 may be provided in a form recorded on a recording medium such as a CD-ROM (Compact Disc Read Only Memory), a DVD-ROM (Digital Versatile Disc Read Only Memory), or a USB (Universal Serial Bus) memory. The information display program 110 may also be downloaded from an external device via a network. [Explanation of symbols]

[0062] 1. Health Management System 10. Information processing equipment 11 Biometric information acquisition unit 12 Chatbot Function Department 13 Analysis Department 14 Search processing section 15 Display processing section 20 Biological information measuring device 40 Network 101 CPU 102 RAM 103 Non-volatile memory 104 Input Device 105 Display 106 Communication Interface 107 Network Interface 108 Acceleration Sensor 109 Bus 110 Information Display Program 200 display screen 201 First Area 202 Second Area 203 The Third Region 210 Expanded Display Button 220 Zoom Out Button 250 Folding Line 300 User Interface Screens

Claims

1. An information processing device including at least one processor, The processor: Displaying the user's biometric information in a first area of a display screen; displaying text indicating the content of the conversation between the user and the chatbot in a second area of the display screen together with the biometric information displayed in the first area; determining whether or not there is any abnormality in the user's physical condition based on at least one of the words input by the user in the conversation with the chatbot and the biometric information; If it is determined that an abnormality has occurred in the user's physical condition, a web search is performed based on at least one of the input words related to the determination and the biological information; Displaying the results of the web search in a third area of the display screen together with the biometric information displayed in the first area and the text displayed in the second area. An information processing device that performs processing.

2. The processor changes the layout and display area of each of the first to third areas in response to a rotation operation of the display screen. The information processing device according to claim 1 .

3. The processor performs processing to display the web search results displayed in the third area on the entire display screen based on an input operation.

3. The information processing device according to claim 1.

4. The processor displays the web search results displayed in the third area together with the biometric information history based on an input operation. The information processing device according to any one of claims 1 to 3.

5. the display screen is expandable; The processor causes the results of the web search to be displayed in an expanded area of the display screen when the display screen is expanded. The information processing device according to any one of claims 1 to 4.

6. Displaying the user's biometric information in a first area of a display screen; displaying text indicating the content of the conversation between the user and the chatbot in a second area of the display screen together with the biometric information displayed in the first area; determining whether or not there is any abnormality in the user's physical condition based on at least one of the words input by the user in the conversation with the chatbot and the biometric information; If it is determined that an abnormality has occurred in the user's physical condition, a web search is performed based on at least one of the input words related to the determination and the biological information; Displaying the results of the web search in a third area of the display screen together with the biometric information displayed in the first area and the text displayed in the second area. An information processing method in which processing is executed by at least one processor included in an information processing device.

7. Displaying the user's biometric information in a first area of a display screen; displaying text indicating the content of the conversation between the user and the chatbot in a second area of the display screen together with the biometric information displayed in the first area; determining whether or not there is any abnormality in the user's physical condition based on at least one of the words input by the user in the conversation with the chatbot and the biometric information; If it is determined that an abnormality has occurred in the user's physical condition, a web search is performed based on at least one of the input words related to the determination and the biological information; Displaying the results of the web search in a third area of the display screen together with the biometric information displayed in the first area and the text displayed in the second area. An information processing program for causing at least one processor included in an information processing device to execute a process.

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