Control program, control device, control system, and processing method

Abstract

To provide a control program which makes it possible to set a target value of an appropriate work volume and personnel allocation for a measure of work improvement, and which is capable of reasonably improving work efficiency and optimizing personnel allocation while obtaining consent of care staffs.SOLUTION: In a control system, a control program executed by a computer includes: a step S102 for setting a designing work volume to be a reference of work performed by a care executor; a step S103 for acquiring a capacity of work of the care executor; and a step S104 for outputting the designing work volume and the capacity.SELECTED DRAWING: Figure 11

Description

[Technical Field]

[0001] The present invention relates to a control program, a control device, a control system, and a processing method. [Background technology]

[0002] In recent years, improvements in living standards, sanitation, and medical standards have led to a remarkable increase in life expectancy. This, coupled with a declining birthrate, has led to an aging society with a high aging rate. In such an aging society, the number of people requiring care, such as those requiring nursing care or nursing care due to illness, injury, or aging, is increasing, and it is expected that nursing care facilities will experience a shortage of care staff in the future. For this reason, it is becoming increasingly important to improve the efficiency of care work performed by care staff and to optimize the allocation of care staff.

[0003] The following prior art is disclosed in Patent Document 1 below. The standard assistance time required for assistance is measured and registered in advance for each assistance item. Then, at the end of care, the actual assistance time required for each assistance item is calculated by a proportional division calculation using the registered standard assistance time based on the assistance items provided in the care and the total time required for all assistance input by the caregiver. This allows the actual assistance time for each assistance item to be accurately calculated simply by inputting the assistance items provided in the care and the total time, thereby reducing the effort required to create a care plan based on the actual assistance time. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Publication No. 11-306242 Summary of the Invention [Problem to be solved by the invention]

[0005] However, while the above prior art can calculate actual task hours for each assistance item, the actual task hours can increase or decrease at the discretion of each individual care staff member. Therefore, if measures to improve work efficiency are implemented based on actual task hours, the measures are implemented without knowing the appropriate standard workload or staff allocation, which can lead to problems such as care staff not being convinced and not being able to implement the measures, unreasonable measures causing exhaustion at the site, and measures not being effective.

[0006] The present invention has been made to solve these problems, and aims to provide a control program, a control device, a control system, and a processing method that enable the setting of appropriate target values ​​for workload and staffing through measures for improving operations, thereby achieving reasonable improvement in work efficiency and optimization of staffing while gaining the consent of care staff. [Means for solving the problem]

[0007] The above-mentioned problems of the present invention are solved by the following means.

[0008] (1) A control program for causing a computer to execute a process including the steps of (a) setting a design workload that serves as a standard for the work performed by a care provider, (b) acquiring the capacity of the work of the care provider, and (c) outputting the design workload and the capacity.

[0009] (2) The control program according to (1) above, wherein step (a) sets the design workload calculated based on the required time for each type of work.

[0010] (3) The control program according to (1) or (2) above, wherein the step (c) outputs the design workload and the capacity by displaying them on the same screen.

[0011] (4) The control program according to (3) above, wherein the step (c) displays the design workload and the capacity for each time period as a single graph with a common time axis.

[0012] (5) A control program according to any one of (1) to (4) above, wherein the step (a) sets the design workload for each time period, the step (b) acquires the capacity for each time period, and the step (c), if there is a time period in which the capacity is greater than the design workload or if there is a time period in which the design workload is greater than the capacity, further outputs at least one of the time period in which there is a difference between the design workload and the capacity, a mark indicating the magnitude of the difference, and recommendation information for reducing the difference.

[0013] (6) A control program according to any one of (1) to (5) above, wherein the step (a) sets the design workload for each time period, the step (b) acquires the capacity for each time period, and the processing further includes a step (d) of outputting the design workload and the capacity for each time period as a single graph with a common time axis after reducing the total amount of design workload within a specified period by shifting the scheduled implementation times of specific types of work for each target person who receives the specific types of work.

[0014] (7) A control program according to any one of (1) to (5) above, wherein the step (a) sets the design workload for each time period, the step (b) acquires the capacity for each time period, and the processing further includes a step (e) of displaying the design workload and the capacity for each time period as a single graph with a common time axis after allocating the portion of the design workload that exceeds the capacity in a time period in which the design workload is greater than the capacity to the design workload in a time period in which the design workload is less than the capacity.

[0015] (8) A control program according to any one of (1) to (5) above, wherein the step (a) sets the design workload for each time period, the step (b) acquires the capacity for each time period, and the processing further includes a step (f) of outputting the design workload and the capacity for each time period as a single graph with a common time axis after allocating the portion of the capacity that exceeds the design workload in a time period when the capacity is larger than the design workload to the capacity in a time period when the capacity is smaller than the design workload.

[0016] (9) A control device having a setting unit that sets a design workload that serves as a standard for the work performed by a care provider, an acquisition unit that acquires the capacity of the work performed by the care provider, and an output unit that outputs the design workload and the capacity.

[0017] (10) A control system having a detection unit that detects the workload of work performed by a care provider, a setting unit that sets a design workload that serves as a standard for the work performed by the care provider based on the detected workload, an acquisition unit that acquires the capacity of the work performed by the care provider, and a display unit that displays the design workload and the capacity.

[0018] (11) A processing method comprising the steps of: (a) setting a design workload that serves as a standard for the work performed by a care provider; (b) acquiring the capacity of the work performed by the care provider; and (c) outputting the design workload and the capacity. [Effects of the Invention]

[0019] The system sets the design workload that will serve as the standard for work and outputs it along with the care staff's work capacity. This makes it possible to set appropriate workload and staffing targets through measures to improve work, and enables the system to reasonably improve work efficiency and optimize staffing while gaining the consent of care staff. [Brief explanation of the drawings]

[0020] [Figure 1]FIG. 1 illustrates a control system. [Figure 2] FIG. 2 is a block diagram showing a hardware configuration of a control device. [Figure 3] FIG. 2 is a block diagram showing a hardware configuration of a detection unit. [Figure 4] FIG. 2 is a functional block diagram showing functions of a control unit. [Figure 5] FIG. 1 shows the time required per subject for each type of care. [Figure 6] FIG. 1 is a diagram showing the number of subjects 80 needing care by type of care. [Figure 7] FIG. 10 is a diagram illustrating an example of calculation of a design workload. [Figure 8] FIG. 10 is a diagram illustrating an example of a graph showing design workload and business capacity by time period. [Figure 9] FIG. 10 is a diagram illustrating an example of a graph showing design workload and business capacity by time period. [Figure 10] FIG. 10 is a diagram illustrating an example of a graph showing design workload and business capacity by time period. [Figure 11] 4 is a flowchart showing the operation of the control system. DETAILED DESCRIPTION OF THE INVENTION

[0021] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. In the drawings, the same elements are denoted by the same reference numerals, and duplicate explanations will be omitted. Furthermore, the dimensional proportions in the drawings are exaggerated for the sake of explanation, and may differ from the actual proportions.

[0022] Fig. 1 is a diagram showing a control system 1. Fig. 2 is a block diagram showing the hardware configuration of a control device 10. Fig. 3 is a block diagram showing the hardware configuration of a detection unit 20.

[0023] As shown in Fig. 1, the control system 1 includes a control device 10 and a detection unit 20. These are connected to each other so as to be able to communicate with each other via a network 30, such as a LAN (Local Area Network), a telephone network, or a data communication network, either wired or wirelessly. In Fig. 1, in addition to the control system 1, a person 80 receiving care and a bed 90 are also shown.

[0024] (Detection unit 20) The detection unit 20 includes a control unit 200, a communication unit 210, and a camera 220, and these components are interconnected by a bus. The detection unit 20 can be placed in a living room that is an observation area for the subject 80. The detection unit 20 may also be placed in a dining room or the like that is used by multiple subjects 80.

[0025] The control unit 200 is configured with a CPU (Central Processing Unit) and memories such as RAM (Random Access Memory) and ROM (Read Only Memory), and controls each part of the detection unit 20 and performs arithmetic processing according to a program.

[0026] The communication unit 210 is an interface for communicating with other devices including the control device 10 via the network 30, and may be, for example, a LAN card.

[0027] The camera 220 is placed, for example, on the ceiling or upper part of a wall of a room, captures an area including the bed 90 of the subject 80 as an observation area, and outputs a captured image (image data). Hereinafter, the captured image captured by the camera 220 will also be simply referred to as a "captured image." The captured image includes still images and videos. The camera 220 may be, for example, a visible light camera or a near-infrared camera.

[0028] (Control device 10) The control device 10 includes a control unit 100, a storage unit 110, a communication unit 120, and an operation display unit 130. The basic configurations of the control unit 100 and the communication unit 120 are similar to those of the control unit 200 and the communication unit 210, which are the corresponding components of the detection unit 20, and therefore a description thereof will be omitted. The components are interconnected by a bus.

[0029] The control device 10 is configured, for example, by a computer having a communication function. The control device 10 may be installed in the same building as the detection unit 20, or may be installed in a location remote from the building where the detection unit 20 is installed. The control device 10 may be a PC, or may be a cloud server virtually configured by multiple servers installed on a network such as the Internet.

[0030] The storage unit 110 is configured by a hard disk drive (HDD) or a solid state drive (SSD), and stores various types of data.

[0031] FIG. 4 is a functional block diagram showing the functions of the control unit 100.

[0032] As shown in FIG. 4, the control unit 100 functions as a setting unit 101, an acquisition unit 102, and an output unit 103.

[0033] The setting unit 101 calculates the design workload based on the required time for each type of care. The design workload is the standard workload for work performed by care providers such as care staff and nurses. The setting unit 101 sets the calculated design workload by, for example, storing it in the memory unit 110. The type of care refers to the type of care provided to the subject 80 by care providers such as care staff and nurses. For example, this may include basic assistance such as talking to the subject when waking up, opening curtains, and making the bed, as well as assistance with movement and assistance with transferring and standing up. Examples of these types of care are units of care provided in the wake-up assistance. The required time refers to the time required to provide care to one subject 80 for each type of care, and can be based on interviews with on-site care staff, measurements of the care performance time by a manager or the like using a stopwatch, or image analysis results of captured images. The image analysis results of captured images include the behavior of the subject 80 and the like estimated from the captured images using machine learning using a neural network. These interview results and measurement results can be associated with the type of care and input by the user into the operation display unit 130. The required time for each type of care can be stored in the memory unit 110. The designed workload is the workload expected for each predetermined period of time, and can be, for example, the workload for each time period expected to occur throughout the entire facility where multiple subjects 80 reside. The width of the above-mentioned time period can be set arbitrarily, and can be, for example, 5 minutes, 10 minutes, 1 day, 1 week, or 1 month.

[0034] Fig. 5 is a diagram showing the time required per subject 80 for each type of care. Fig. 6 is a diagram showing the number of subjects 80 requiring care for each type of care. Fig. 7 is a diagram showing an example of calculation of the amount of design work.

[0035] In Figure 5, the types of care (assistance types) are exemplified as basic assistance, walking assistance, wheelchair assistance, and transfer / standing up assistance, and the time required per person 80 for each type of care is shown. For basic assistance, the main content of care is speaking to the person 80, opening curtains, making the bed, etc. For walking assistance and wheelchair assistance, the main content of care is guiding the person to common areas such as the dining room. For transfer / standing up assistance, the main content of care is transferring to a wheelchair, etc.

[0036] FIG. 6 shows an example in which 37, 6, 22, and 18 subjects 80 require basic assistance, walking assistance, wheelchair assistance, and transfer / standing-up assistance, respectively.

[0037] In this case, the design workload for a given period of one day is 144 minutes (2 minutes × 37 people + 2 minutes × 6 people + 1 minute × 22 + 2 minutes × 18 people), as shown in Figure 7. As mentioned above, the given period may be one hour and the design workload for each time period may be calculated.

[0038] The acquisition unit 102 acquires the work capacity of the care provider (hereinafter also simply referred to as "work capacity"). Capacity is the ability to provide care while ensuring a certain level of care quality, and includes the man-hours that can be supplied (e.g., number of people x hours). The work capacity can be input to the operation display unit 130 by a user such as a manager. The work capacity can be input as a capacity for each time period.

[0039] The output unit 103 outputs the design workload and the workload capacity. The output unit 103 may output the design workload and the workload capacity by displaying them on the same screen on the operation display unit 130. The design workload and the workload capacity may be output as a single graph with a common time axis. The output unit 103 may output the design workload and the workload capacity by transmitting them to an external device via the communication unit 120.

[0040] By outputting and visualizing the design workload and workload capacity, it becomes possible to set appropriate workload and personnel target values ​​for business improvement measures such as improving business efficiency and optimizing personnel allocation. Below, we will explain how to set appropriate workload and personnel target values ​​from the perspective of business improvement measures by reducing personnel allocation and business improvement measures by optimizing the workload.

[0041] (Improvement of operations through reduction in personnel) Fig. 8 is a diagram showing an example of a graph of design workload and workload capacity by time period. The graph in Fig. 8 is an example of design workload and workload capacity output by the output unit 103. The horizontal axis represents each time period of a day. The vertical axis represents design workload and workload capacity, and the unit may be number of people x time (minutes), which is common to both design workload and workload capacity. The design workload is shown by a bar graph, and workload capacity is shown by a line graph.

[0042] The design workload and workload capacity shown in the graph on the left side of Figure 8 are past performance data (e.g., for the past day). In the graph on the left side of Figure 8, the workload capacity is set to match the busy time periods (8:00, 12:00, 17:00) when the design workload peaks, so that there is no shortage during those busy time periods. The busy time periods may include meal times (three meals). Each care provider works, for example, eight hours, and working hours are not usually changed frequently. For this reason, it is practically difficult to match the workload capacity with the design workload for all time periods, and the workload capacity often exceeds the design workload.

[0043] As shown in the graph on the left side of Figure 8, the simultaneous visualization of the design workload and workload capacity allows for the setting of appropriate workload and personnel targets for operational improvements, such as improving operational efficiency and optimizing personnel allocation. For example, in the graph on the left side of Figure 8 before the implementation of the measures, there are time periods when the workload capacity is high relative to the design workload. In other words, there are time periods when there are excess care providers relative to the design workload. Therefore, measures can be taken to shift care provided during busy hours to other appropriate time periods. Specifically, by shifting the scheduled implementation time of a specific type of care (task type), such as meal care, for each recipient 80 receiving that type of care, measures can be taken to reduce the total design workload within a given period, such as during busy hours. Specifically, one possible measure would be to shift the breakfast time slot, which was the same for all recipients 80 before the implementation of the measures, to each recipient 80. Such measures then facilitate the setting of appropriate workload and personnel targets.

[0044] The graph on the right side of Figure 8 shows the designed workload (target value) after implementing the measures to improve work efficiency. As shown by the arrows in the graph, the work efficiency improvements achieved through the measures described above make it possible to reduce the number of caregivers corresponding to the reduction in work capacity. Reducing work capacity makes it possible to optimize staff allocation by time period.

[0045] (Improvement of business operations through optimization of workload) The following work improvement measures based on workload optimization are measures that do not involve reducing the number of caregivers. However, even in work improvement measures based on workload optimization, the number of caregivers may be reduced if necessary.

[0046] 9 and 10 are diagrams showing examples of graphs of design workload and workload capacity by time period, similar to Fig. 8. The graphs in Fig. 9 and 10 are examples of design workload and workload capacity output by the output unit 103. The graph on the left side of Fig. 9 and the graph on the left side of Fig. 10 are the same as the graph on the left side of Fig. 8, so redundant explanations will be omitted.

[0047] In the graph on the left side of FIG. 9 (and the graph on the left side of FIG. 10), the magnitude of the difference between the design workload and the workload capacity is indicated by a black double-headed arrow during time periods when there is leeway in the workload capacity relative to the design workload. Furthermore, the magnitude of the difference between the design workload and the workload capacity is indicated by a hollow double-headed arrow during time periods when the design workload exceeds the workload capacity. The black double-headed arrow and the hollow double-headed arrow each constitute a mark indicating the magnitude of the difference between the design workload and the workload capacity (capacity). Note that time periods where there is a difference between the design workload and the workload capacity can be displayed in an easily identifiable manner by, for example, changing the color of the graph for time periods where there is a difference between the design workload and the workload capacity from that for time periods where there is no difference between the design workload and the workload capacity.

[0048] As shown in the graph on the left of Figure 9 (and the graph on the left of Figure 10), the design workload and workload capacity are simultaneously displayed and visualized, making it possible to set appropriate targets for workload and personnel allocation in order to improve operations, such as improving work efficiency and optimizing personnel allocation.

[0049] For example, in the graph on the left side of Figure 9 before the measures are implemented, the amount of design work exceeds the business capacity, as indicated by the open double-headed arrows. One measure that can be taken is to allocate the excess amount of design work (see the area indicated by the black dashed rectangle in the graph on the right side of Figure 9) to the amount of design work during the time period when the business capacity has room for the amount of design work, as indicated by the open double-headed arrows (see the area indicated by the open dashed rectangle in the graph on the right side of Figure 9).

[0050] Furthermore, for example, measures can be taken such as allocating the excess work capacity (number of caregivers) during time periods when there is a surplus in work capacity relative to the designed work volume, as indicated by the black double-headed arrows in the graph on the left side of Figure 10 before the measures are implemented, to time periods when the designed work volume exceeds the work capacity, as indicated by the white double-headed arrows.

[0051] The graph on the right side of Figure 9 shows the design workload (target value) after implementing the work efficiency improvement measures. By visualizing the design workload and work capacity simultaneously, as in the graph on the left side of Figure 9, it becomes possible to set appropriate workload and personnel target values ​​for work efficiency and other work improvements, as in the graph on the right side of Figure 9. For example, in the graph on the left side of Figure 9 before the implementation of the measures, there are time periods where the work capacity has a surplus relative to the design workload, corresponding to the length of the black double-headed arrows. There are also time periods where the design workload exceeds the work capacity, corresponding to the length of the hollow double-headed arrows. Therefore, a measure can be taken to allocate the excess design workload, indicated by the hollow double-headed arrows, to the design workload in the time periods where the work capacity has a surplus relative to the design workload, indicated by the black double-headed arrows. In other words, a measure can be taken to allocate the portion of the design workload that exceeds the work capacity during time periods when the design workload is greater than the work capacity to the design workload in time periods when the design workload is less than the work capacity. Such measures can easily set appropriate targets for workload and personnel allocation. Such measures can be displayed as recommendation information using arrows indicating that the design work portion indicated by the black dashed rectangle should be allocated to the portion indicated by the white dashed line, as shown in the graph on the right side of FIG. 9. The recommendation information is information on measures recommended for reducing the difference between the design workload and capacity when there is a time period in which the workload capacity is greater than the design workload, or when there is a time period in which the design workload is greater than the workload capacity. The recommendation information may be displayed on the graph on the left side of FIG. 9. The recommendation information may be in the form of text, such as "Shift part of the design workload in the 4 p.m. hour to the design workload in the 2 p.m. hour."

[0052] If necessary, measures may be taken to further reduce the number of caregivers. In the graph on the right side of Figure 9, the work capacity during the time slots of 7:00 and 8:00 (see the graph on the left side of Figure 9), when the designed work volume exceeds the work capacity, is suppressed by reducing the number of caregivers by, for example, shifting the breakfast time for each subject 80.

[0053] Among the graphs on the right side of FIG. 9, the bar graph of design workload and the line graph of business capacity are examples of the design workload and business capacity output by the output unit 103 after measures for business improvement have been implemented.

[0054] The graph on the right side of Figure 10 shows the business capacity (target value) after implementing measures to optimize personnel allocation as a solid line graph. The dashed line graph is the same as the line graph on the left side of Figure 10 and is a graph of business capacity before implementing the measures. By simultaneously displaying and visualizing the design workload and business capacity, as in the graph on the left side of Figure 10, it becomes possible to set appropriate targets for workload and personnel allocation for business improvements such as optimizing personnel allocation, as in the graph on the right side of Figure 10. For example, in the graph on the left side of Figure 10 before implementing the measures, there are time periods where the business capacity has a surplus relative to the design workload, corresponding to the length of the black double-headed arrow. There are also time periods where the design workload exceeds the business capacity, corresponding to the length of the white double-headed arrow. This allows for a measure to allocate the excess work capacity (care provider personnel) during time periods when the work capacity is greater than the designed work volume, indicated by the black double-headed arrows, to time periods when the designed work volume exceeds the work capacity, indicated by the white double-headed arrows. In other words, a measure can be implemented to allocate the portion of the work capacity that exceeds the designed work volume during time periods when the work capacity is greater than the designed work volume to the work capacity during time periods when the work capacity is smaller than the designed work volume. This measure facilitates the setting of appropriate work volume and assigned personnel targets. This measure can be displayed as recommendation information using arrows indicating that the work capacity indicated by the dashed line in the graph on the right of Figure 10 should be adjusted to the work capacity indicated by the solid line. The recommendation information may also be displayed on the graph on the left of Figure 10.

[0055] Among the graphs on the right side of Figure 10, the bar graph of design workload and the solid line graph of business capacity are examples of design workload and business capacity output by the output unit 103 after measures for business improvement have been implemented.

[0056] 11 is a flowchart showing the operation of the control system 1. This flowchart can be executed by the control unit 100 of the control device 10 in accordance with a program.

[0057] The control unit 100 acquires the required time for each type of work (S101). The required time for each type of work is input by the user in association with the type of care on the operation display unit 130, and can be stored in the storage unit 110. The control unit 100 can acquire the required time for each type of work by reading out the required time for each type of work stored in the storage unit 110, for example.

[0058] The control unit 100 calculates and sets the design workload for each time period based on the required time for each type of work (S102).

[0059] The control unit 100 acquires the business capacity for each time period (S103). The business capacity may be input by the user to the operation display unit 130 and stored in the memory unit 110. The control unit 100 may acquire the business capacity for each time period by reading out the business capacity for each time period stored in the memory unit 110, for example.

[0060] The control unit 100 displays the design workload and the workload capacity for each time period on the operation display unit 130 in the form of a graph with a common time axis (S104).

[0061] The control unit 100 calculates the difference between the design workload and the workload capacity for each time period, and further displays recommendation information for reducing the difference (S105).

[0062] The embodiment has the following advantages.

[0063] The system sets the design workload that will serve as the standard for work and outputs it along with the work capacity of care staff. This makes it possible to set appropriate targets for workload and staff allocation through measures to improve work, and it is possible to reasonably improve work efficiency and optimize staff allocation while gaining the consent of care staff.

[0064] Furthermore, the amount of design work is calculated based on the time required for each type of work, which allows for more flexible and accurate optimization of work efficiency and personnel allocation.

[0065] Furthermore, by displaying the design workload and work capacity on the same screen, the design workload and work capacity can be output, which makes it easier and more appropriate to set appropriate targets for the workload and personnel allocation for measures to improve work processes.

[0066] Furthermore, the design workload and capacity for each time period are displayed on a single graph with a common time axis, making it easier and more appropriate to set appropriate workload and staffing targets for business improvement measures.

[0067] Furthermore, if there is a time period when the business capacity is greater than the design business volume, or if there is a time period when the design business volume is greater than the business capacity, the system further outputs at least one of the time period when there is a difference between the design business volume and the business capacity, a mark indicating the size of the difference, and recommendation information for reducing the difference. This allows the system to provide a direction for specific measures recommended for improving business efficiency and optimizing personnel allocation.

[0068] Furthermore, by shifting the scheduled implementation times of specific types of work for each person receiving the specific type of work, the total amount of design work within a specified period is reduced, and the design work volume and work capacity for each time period are output as a single graph with a common time axis. This makes it possible to obtain specific examples of the expected design work volume and work capacity as a result of improving work efficiency and optimizing personnel allocation.

[0069] Furthermore, the design workload and work capacity for each time period are displayed as a single graph with a common time axis after the portion of the design workload exceeding the work capacity during time periods when the design workload is greater than the work capacity is allocated to the design workload during time periods when the design workload is less than the work capacity. This allows the user to obtain information on other specific examples of the design workload and work capacity that can be expected as a result of improving work efficiency and optimizing personnel allocation.

[0070] Furthermore, the portion of the work capacity that exceeds the design work volume during time periods when the work capacity is greater than the design work volume is distributed to the work capacity during time periods when the work capacity is smaller than the design work volume, and the design work volume and work capacity for each time period are output as a single graph with a common time axis. This makes it possible to obtain information on further specific examples of the design work volume and work capacity that can be expected by improving work efficiency and optimizing personnel allocation.

[0071] The configuration of the control system 1 described above is a main configuration for explaining the features of the above embodiment, but is not limited to the above configuration and can be modified in various ways within the scope of the claims. Furthermore, configurations that are included in general control systems are not excluded.

[0072] The means and methods for performing the various processes in the control system 1 described above can be realized by either a dedicated hardware circuit or a programmed computer. The programs may be provided by a computer-readable recording medium such as a USB memory or a DVD (Digital Versatile Disc)-ROM, or may be provided online via a network such as the Internet. In this case, the programs recorded on the computer-readable recording medium are typically transferred to and stored in a storage unit such as a hard disk. The programs may be provided as standalone application software or may be incorporated into the software of the device as a function. [Explanation of symbols]

[0073] 1 control system, 10 control device, 100 control section, 101 Setting section, 102 Acquisition Department; 103 output section, 110 storage section, 120 Communications Department, 130 Operation display section, 20 detection unit, 200 control section, 210 Communications Department, 220 cameras.

Claims

1. A procedure (a) of setting a design workload that serves as a standard for the work performed by caregivers; (b) acquiring the capacity of the care provider; and (c) a step of outputting the design workload and the capacity, The step (a) includes setting the design workload for each time period of a day; The step (b) includes obtaining the capacity for each time slot of a day; The step (c) is a control program for causing a computer to execute a process in which the design workload and the capacity for each time period of a day are displayed as a single graph with a common time axis, and if there is a time period in which the capacity is greater than the design workload, or if there is a time period in which the design workload is greater than the capacity, the program displays on the graph the time period in which there is a difference between the design workload and the capacity, a mark indicating the magnitude of the difference, and recommended information for reducing the difference.

2. 2. The control program according to claim 1, wherein step (a) sets the design workload calculated based on the required time for each type of work.

3. 3. The control program according to claim 1, wherein said step (c) outputs said design workload and said capacity by displaying said design workload and said capacity on the same screen.

4. A control program as described in any one of claims 1 to 3, wherein the processing further includes a step (d) of outputting the design workload and capacity for each time period as a single graph with a common time axis after reducing the total amount of design workload within a specified period by shifting the scheduled time of performance of a specific type of work for each target person receiving the specific type of work.

5. A control program as described in any one of claims 1 to 3, wherein the processing further includes a step (e) of displaying the design workload and the capacity for each time period as a single graph with a common time axis, after allocating the portion of the design workload that exceeds the capacity during a time period when the design workload is greater than the capacity to the design workload during a time period when the design workload is less than the capacity.

6. A control program according to any one of claims 1 to 3, wherein the processing further includes a step (f) of outputting the design workload and the capacity for each time period as a single graph with a common time axis, after allocating the portion of the capacity that exceeds the design workload during a time period when the capacity is greater than the design workload to the capacity during a time period when the capacity is smaller than the design workload.

7. a setting unit for setting a design workload that is a standard for the work performed by the care provider; an acquisition unit that acquires the work capacity of the care provider; an output unit that outputs the design workload and the capacity, The setting unit sets the design workload for each time period of a day, the acquisition unit acquires the capacity for each time slot of a day, The output unit displays the design workload and the capacity for each time period of a day as a single graph with a common time axis, and if there is a time period in which the capacity is greater than the design workload, or if there is a time period in which the design workload is greater than the capacity, displays on the graph the time period in which there is a difference between the design workload and the capacity, a mark indicating the magnitude of the difference, and recommended information for reducing the difference.

8. a detection unit that detects the workload of the care provider; a setting unit that sets a design workload that is a standard for the work performed by the care provider based on the detected workload; an acquisition unit that acquires the work capacity of the care provider; a display unit that displays the design workload and the capacity, The setting unit sets the design workload for each time period of a day, the acquisition unit acquires the capacity for each time slot of a day, The display unit displays the design workload and the capacity for each time period of a day as a single graph with a common time axis, and if there is a time period in which the capacity is greater than the design workload, or if there is a time period in which the design workload is greater than the capacity, displays on the graph the time period in which there is a difference between the design workload and the capacity, a mark indicating the magnitude of the difference, and recommended information for reducing the difference.

9. A method executed by a control device including a setting unit, an acquisition unit, and an output unit, A step (a) of setting a design workload as a standard for the work performed by the care provider by the setting unit; (b) acquiring the work capacity of the care provider by the acquisition unit; and (c) outputting the design workload and the capacity by the output unit, The step (a) includes setting the design workload for each time period of a day; The step (b) includes obtaining the capacity for each time period of a day; The step (c) is a processing method in which the design workload and the capacity for each time period of the day are displayed as a single graph with a common time axis, and if there is a time period in which the capacity is greater than the design workload, or if there is a time period in which the design workload is greater than the capacity, the time period in which there is a difference between the design workload and the capacity, a mark indicating the magnitude of the difference, and recommended information for reducing the difference are displayed on the graph.

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