Museum points system

Abstract

To provide highly useful and convenient information to both users and museums by providing information on the plurality of museums in an unified format, collecting user's visit history information, etc. across the plurality of museums, and giving point information based on the collected information.SOLUTION: A museum point providing system comprises: a museum information generation unit 11 for generating museum information for each of a plurality of museums, which is displayed on a user terminal 30 that can be operated by a user who uses the plurality of museums; a receiving unit 15 for receiving at least one of visit history information of the user, viewing history information of artworks viewed by the user, and purchase history information of the user at the museum from a museum terminal 40 of the museum where the user has visited; a point information generation unit 12 for generating information on points to be given to the user based on at least one of the visit history information, the viewing history information, and the purchase history information of the user; and a transmission unit 16 for transmitting the point information to the user terminal 30.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present invention relates to a support technology for providing useful and convenient information to both museums and visitors who use multiple museums (facilities). [Background technology]

[0002] Generally, visitors (also known as visitors, viewers, or visitors) intending to use art museums will check the opening hours, opening schedule, events / special exhibitions, and artworks available for viewing at each museum, visit the museum, purchase tickets to view the artworks they want, or purchase the products they want at the museum's shops or cafes. At this time, users refer to the website (homepage) operated by each museum, for example, to check the opening schedule, events being held, art works on display, etc., and then select the museum to visit.

[0003] As a technology for providing information to such museum users, for example, Patent Document 1 proposes a "business providing explanations of art exhibits in museums" that allows individual art lovers to easily obtain explanatory information about the fine art works on display in response to their requests. According to Patent Document 1, by using a tablet-type portable computer terminal and computer software that can be operated using a multi-touch panel, each viewer can systematically, visually, and three-dimensionally check explanatory information about works of art that are exhibited at art galleries or museums, etc., at their fingertips. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Laid-Open No. 2012-168912 Summary of the Invention [Problem to be solved by the invention]

[0005] However, all of the technologies proposed to date for providing information to museum users, including the technology disclosed in Patent Document 1, have been created by individual museums independently generating and providing information, and the type, content, and format of the information provided have varied from museum to museum. For this reason, it was not necessarily easy to use for visitors to the museum, and improvements were desired. For example, on websites where each museum has a different display format, it can be difficult to understand what information is provided where, such as opening hours and closing days, and information about the art pieces on display may not be provided, making the information provided by the museums difficult to use.

[0006] Additionally, while users would appreciate content and user interfaces (UI) specific to museums and the art industry, separate from general marketing such as e-commerce sites, such websites have been rare. Furthermore, depending on user behavior and the level of knowledge they have accumulated about art, for example, tracking a certain group of works or artists across multiple art museums may lead to users realizing, "Oh, there's a world like this out there," and leading to them visiting art museums they had not known about before.However, in the current situation where each art museum provides information independently, it is difficult to induce such guidance.

[0007] Furthermore, for art museums that disseminate information, the previous method of simply providing information on a website made it difficult to grasp the visiting trends and viewing history of visitors, and it was not possible to carry out appropriate and accurate marketing or branding based on the characteristics of visitors or the art works they had viewed in the past. For example, if individual museums simply provided websites to inform visitors of their opening schedules and upcoming events, it would not be possible to understand where (and what) visitors were spending their money within the museum.

[0008] Additionally, questionnaires are conducted using paper questionnaires as a way to learn about user trends, but handwritten questionnaires are biased, with responses such as "it's a hassle" and "only museum lovers respond," and it cannot be said that accurate and useful information is being collected. Additionally, as a way to attract and retain users, many art museums issue cards that allow unlimited viewing for 5,000 yen per year, but this can lead to multiple users reusing the same card. There are calls for measures to prevent such fraudulent use, for fair communication, and for increasing the unit price per visitor, but no effective measures have been offered until now.

[0009] Furthermore, events like the Trialogue exhibition, which brings together works from the collections of multiple art museums, are extremely rare, and if the possibilities for such collaborations and events between multiple art museums expand, the benefits for participants will also be greater.If museums can achieve a win-win in an N:N relationship, it is expected that the entire art industry will become more lively. However, in the current situation where each individual museum is simply disseminating information in its own way, it is difficult to provide cross-sectional information across multiple museums, and there is room for improvement in this regard as well.

[0010] The present invention has been proposed to solve the above-mentioned problems, and aims to provide an art museum points provision system that provides information such as the opening schedules of multiple art museums and the art works available for viewing to users in a unified format that is easy to view and use, collects, understands, and manages information on the visit history of users who visit art museums, their art work viewing history, and their purchase history at the museums across multiple art museums, and assigns common point information to multiple art museums based on this information, thereby enabling the provision of useful and convenient information to both art museum users and multiple art museums. [Means for solving the problem]

[0011] In order to achieve the above object, the present invention provides a system for providing predetermined points by managing the usage information of users who use multiple art museums, the multiple art museums being located throughout the country with different operators, addresses, and facilities; the system includes: art museum information generation means for generating predetermined art museum information for each of the multiple art museums, including the opening schedule and artworks available for viewing, which is displayed on a user terminal that the user can operate; reception means for receiving, from the art museum terminal of the art museum visited by the user, at least one of the user's visit history information, art viewing history information of the artworks viewed by the user, and purchase history information of the user at the art museum; and point information generation means for generating predetermined point information that can be used at at least one of the multiple art museums, to be awarded to the user based on at least one of the visit history information, the viewing history information, and the purchase history information; a recommendation information generating means for generating predetermined recommendation information to be provided to the user based on the viewing history information; said point information and the recommendation information a transmitting means for transmitting the The transmitting means transmits the point information and the recommendation information based on the appreciation history information of the artworks appreciated by the user to the user terminal. It is structured as follows.

[0012] The present invention can also be configured as a program executed in the museum point providing system according to the present invention. Furthermore, the present invention can also be implemented as a method that can be implemented by the art museum point providing system and program according to the present invention as described above. [Effects of the Invention]

[0013] According to the present invention, information such as the opening schedules of multiple art museums and the artworks available for viewing can be provided to users in a unified format that is easy to view and use, and information on the visit history of users who visit art museums, the art piece viewing history, and the purchase history at the museums can be collected, understood, and managed across multiple art museums, and common point information can be assigned to multiple art museums based on this information. This will enable the provision of useful and convenient information to both museum users and multiple museums, and will provide an information management system that is expected to boost the art industry as a whole. [Brief explanation of the drawings]

[0014] [Figure 1] 1 is an explanatory diagram showing a schematic diagram of the overall configuration of an art museum point providing system (this system) according to one embodiment of the present invention. [Figure 2] FIG. 2 is a functional block diagram showing the configuration of each part in the system. [Figure 3] FIG. 2 is an explanatory diagram showing an example of data stored in a database (storage unit) in the present system. [Figure 4] FIG. 10 is a sequence diagram showing a series of processing steps in the art museum point providing method in the present system. [Figure 5] FIG. 2 is an explanatory diagram showing the transition of display screens displayed on a user terminal in this system. [Figure 6] Continuing from FIG. 5, this is an explanatory diagram showing the transition of the display screen displayed on the user terminal in this system. [Figure 7] Continuing from FIG. 6, this is an explanatory diagram showing the transition of the display screen displayed on the user terminal in this system. [Figure 8]8 is an explanatory diagram showing the transition of the display screen displayed on the user terminal in this system, continuing from FIG. 7. [Figure 9] FIG. 1 is a block diagram showing the hardware configuration of the server, user terminal, and museum terminal in this system. DETAILED DESCRIPTION OF THE INVENTION

[0015] Hereinafter, an embodiment of an art museum point providing system according to the present invention will be described with reference to the drawings. The art museum point providing system (this system) of the present invention described below is realized by processes, means, and functions executed by a computer in accordance with instructions from a program (software). The program can send commands to each component of the computer to cause it to perform the following predetermined processes and functions according to the present invention. In other words, each process, means, and function according to the present invention is realized by specific means in which the program and the computer work together.

[0016] The whole or part of the program may be provided on a computer-readable recording medium, such as a magnetic disk, optical disk, semiconductor memory, or any other suitable medium, and the program may be read from the recording medium, installed on a computer, and executed. Alternatively, the program may be directly loaded onto a computer via a communication line and executed without using a recording medium. The system is also made up of a group of devices consisting of multiple information processing devices, and the system includes a server computer that serves as the "art museum point providing server" (described below), a smartphone that serves as the "user terminal," and a PC or POS terminal that serves as the "art museum terminal." However, any of the information processing devices in the group of devices that make up the "system" may be a single device (a single or common device).

[0017] As shown in Figure 9, each information processing device included in the device group constituting this system is composed of hardware including a CPU 301, RAM 302, ROM 303, HDD 304, input device 305, display device (display) 306, and communication IF 307. These components are connected by a system bus, through which data is exchanged. The CPU (Central Processing Unit) 301, also known as the central processing unit, is the central processing unit of the computer, controlling each device and calculating and processing data. The RAM (Random Access Memory) 302 is a type of memory device that allows data to be erased and rewritten. The ROM (Read Only Memory) 303 is a type of memory device that uses semiconductors or other materials. Data is written only once during manufacturing and can only be read during use. The HDD (Hard Disk Drive) 304 is an auxiliary storage device that uses the properties of magnetic materials to record and read information. The input device 305 is used by the user to give instructions to the computer or input characters, and specifically consists of a keyboard, mouse, etc. The display device 306 is configured, for example, with a liquid crystal display. Each device in this system may be equipped with a device having a touch panel function in which the input device 305 and the display device 306 are integrated. It may also be equipped with a communication function (communication IF 307) that enables communication with other terminals, information processing devices, etc. The communication IF (Interface) is a device for communicating with other devices in accordance with a predetermined communication standard, and includes, for example, a NIC (Network Interface Card).

[0018] [System Configuration] As shown in FIG. 1, an art museum point providing system 1 (hereinafter referred to as "the system 1") according to one embodiment of the present disclosure includes an art museum point providing server 10, one or more user terminals 30 (30-1 to 30-n), and art museum terminals 40 (40-1 to 40-n). The art museum point providing server 10, the user terminal 30, and the art museum terminal 40 are connected to each other via the Internet 100, which includes networks such as a LAN (Local Area Network) and a WAN (Wide Area Network), and are capable of mutual data communication. In addition, the user terminal 30 calculates the magnetic position (coordinates on the Earth) using GPS signals received by a GPS receiver via a GPS (Global Positioning System) satellite 200, and generates information indicating the location of each user terminal 30.

[0019] Here, the art museum that is the target of information provision by this system 1 is a type of museum, a facility that collects, preserves, and exhibits cultural heritage, primarily artworks, and contemporary cultural products, as well as educating, promoting, and researching these cultures. Therefore, the art museum according to the present invention is not limited to any particular name or form, and includes any facility that is widely recognized as an art museum or museum. In addition, leisure facilities that have exhibition spaces for displaying artworks can also be included as art museums according to the present invention. Furthermore, art museums may be public or private, and regardless of the operating body, they are subject to this system 1.

[0020] The art museum point providing server 10 of the present system 1 is configured by an information processing device that belongs to an organization, company, or the like that is different from each art museum that has an art museum terminal 40. In other words, the art museum point providing server 10 is configured as an information processing device operated by an organization or company that provides useful information to, for example, multiple art museums across the country and the users of those multiple art museums, using this system 1 as a service business. The user terminal 30 and the museum terminal 40 are configured by information processing devices operated by the museum and museum patrons who are users of the system 1. Therefore, the user terminal 30 and the museum terminal 40 function as external devices connected to the system 1 via a network, and the system 1 is configured only by the museum point providing server 10. In this embodiment, the functional configurations of the museum point providing server 10, the user terminal 30, and the museum terminal 40 are arranged as shown in FIG. 2, but the arrangement of functions on the server side or the client side can be freely configured. For example, if functions are to be concentrated on the server side, the client side can be implemented in a browser as a web application configuration, or if functions are to be allocated to the client side to a certain extent, they can be implemented in a client app.

[0021] However, it is also possible to configure the art museum point providing server 10 and the art museum terminal 40 using information processing devices that belong to the same organization, company, or business operator that operates multiple art museums. In this case, the system 1 is composed of a museum point providing server 10 and a museum terminal 40, and the system 1 functions as a system operated, for example, by the same company, organization, business operator, etc., including the user terminal 30 of the museum user.

[0022] [Museum points providing server] The museum point providing server 10 is an information processing device that serves as the core of the system 1, and provides specified points by managing the usage information of users who use multiple museums, and constitutes the museum point providing system of the present invention. This art museum point providing server 10 can be configured, for example, by an information processing device on which a predetermined program (software) is implemented, such as one or more server computers, personal computers, or a server system consisting of one or more virtual servers built on a cloud computing service.

[0023] The art museum point providing server 10 is also provided with an OS (Operating System) and a DBMS (Database Management System), both of which are not shown, and is operated as a server computer. The art museum point providing server 10 is equipped with software that runs on middleware such as a Web server program. This software makes available applications available to one or more user terminals 30 and museum terminals 40 via a network such as the Internet 100, for example, in the form of an API (Application Programming Interface).

[0024] As a result, by logging in to each user terminal 30 and museum terminal 40 by calling up a dedicated application program or web browser operated for the information provision service executed by the museum point providing server 10, it becomes possible to execute and use various processes and functions of the museum point providing system of the present invention, such as receiving point information and recommendation information for museum users, responding to questionnaire information, and displaying calendar information showing museum opening schedules and thumbnail information showing the art pieces available for viewing at each museum.

[0025] In addition, the art museum point providing server 10 is provided with a memory unit 20 which constitutes a predetermined database (user DB21 / art museum DB22) for providing art museum points and serves as a storage means for storing and storing various information required for the operation of the art museum point providing system according to the present invention (see Figure 2). The memory unit 20 stores various information resources, such as user information and museum information (see Figure 3) that are managed by this system 1, as well as specific information input and transmitted from each user terminal 30 and museum terminal 40 described below, and necessary information is read out, stored, and updated as needed in accordance with the operation of this system 1.

[0026] The art museum point providing server 10 of this embodiment is configured to function as each of the following parts, as shown in Figure 2: art museum information generation unit 11, point information generation unit 12, recommendation information generation unit 13, questionnaire information generation unit 14, receiving unit 15, transmitting unit 16, and memory unit 20. The art museum point providing server 10 includes the hardware configuration shown in FIG. 9 described above. When the CPU 301 shown in Figure 9 is executing the server program, the CPU 301 is an example of the museum information generation unit 11, the point information generation unit 12, the recommendation information generation unit 13, and the survey information generation unit 14, the CPU 301 and the communication IF 307 are an example of the receiving unit 15 and the transmitting unit 16, and at least one of the RAM 302 and the HDD 304 is an example of the memory unit 20.

[0027] Each component that constitutes and functions as the art museum point providing server 10 will be specifically described below. [Museum Information Generation Department] The art museum information generating unit 11 generates predetermined art museum information for each of a plurality of art museums, which information includes the opening schedule of the art museum and artworks that can be viewed, and is displayed on a user terminal 30 that can be operated by the user. This art museum information generating unit 11 functions as art museum information generating means according to the present invention.

[0028] Specifically, the art museum information generating unit 11 generates, as art museum information, calendar information indicating the opening schedule of each of a plurality of art museums (see FIG. 7(a)). This calendar information generated for each museum is displayed on the user terminal 30 operated by the user, allowing the user to easily and accurately check the opening schedule of any museum of their choice.

[0029] Furthermore, the art museum information generating unit 11 generates thumbnail information for each of a plurality of art museums, which indicates the artworks that can be viewed at the museum (see FIG. 8(b)). This thumbnail information of artworks generated for each art museum is displayed on the user terminal 30 operated by the user, allowing the user to easily and accurately check the artworks available for viewing that are housed in any desired art museum.

[0030] Here, the thumbnail information for each art museum's artwork consists of, for example, a reduced image (photograph) of the artwork, as well as text information such as the name of the artwork, artist, and description of the artwork, as shown in Figure 8(b). Furthermore, when a work of art is selected from the displayed thumbnail information in response to an input operation by the user, an enlarged image is displayed, allowing the user to view the image in greater detail.

[0031] Furthermore, each thumbnail information may initially display a reduced image of the artwork in monochrome, and when the user actually views the artwork, the monochrome display may be changed to a color display based on the viewing history information from the museum terminal 40, and an enlarged display may also be possible. Furthermore, a parameter indicating the number of times the thumbnail information has been viewed can be added to the thumbnail information that has been enlarged and viewed by the user. Furthermore, each thumbnail information can be added with additional information such as "☆" or "Like" depending on the user's input operation or viewing history.

[0032] [Point Information Generation Section] The point information generation unit 12 generates predetermined point information that can be used at at least one of multiple art museums to be awarded to the user based on at least one of the user's visit history information, the viewing history information of the art pieces viewed by the user, and the user's purchase history information at the art museum, all of which are sent from the art museum terminal 40 of the art museum that the user visited. Furthermore, the point information generating unit 12 generates point information for users who have responded to questionnaire information transmitted to the user terminal 30 from the questionnaire information generating unit 14 described later. This point information generating unit 12 functions as the point information generating means according to the present invention.

[0033] Here, the point information given to users includes various types of information, such as points that can be used as cash at each art museum, such as ``1 point = 1 yen'', similar to local currency, discount coupons for admission fees, and electronic money that can be used in shops. In addition, by setting an expiration date for points, it is possible to encourage people to use the points and visit the museum. In addition, point information can be structured as common points that can be used at all museums (see Figure 6(b)), and individual points that can be used only at individual museums or specific museums (see Figure 8(a)). Furthermore, the rewards (benefits) for points are not limited to monetary or material rewards, but can also be rewards that create connections with people, such as the right to talk to a curator for five minutes, photos and videos of the content, videos of the curator at work, or videos of the content being displayed or transported. By offering such rewards, it is possible to link these rewards to efforts toward the SDGs (Sustainable Development Goals).

[0034] The point information generating unit 12 can generate point information and award it to the user, for example, as follows, based on at least one of the user's visit history information, viewing history information, and purchase history information. Based on visit history information, one common point can be generated and awarded for each visit. In addition, based on the viewing history information, individual points can be generated and awarded at each museum, at the rate of one point per viewing of an artwork.

[0035] Furthermore, based on purchase history information, individual points can be generated and awarded at a predetermined redemption rate for each museum, such as 1% of the admission fee or the amount spent at the shop, cafe, etc. Furthermore, such point redemption rates can be varied depending on, for example, the user's cumulative amount spent, frequency of use, frequency of purchase, etc., and points can be awarded at a higher redemption rate to frequent users (gold status members). By providing such point information (common points / individual points), it becomes possible to provide users with incentives to visit museums, view art works, purchase products at shops, etc.

[0036] In addition, the point information generation unit 12 can generate and grant common points of one point per response to a user who responds to the survey information sent from the survey information generation unit 14 to the user terminal 30. By giving point information to users who respond to the questionnaire information in this way, it becomes possible to give incentives to users for responding to the questionnaire. The point information generated by the point information generation unit 12 is transmitted from the transmission unit 16 to the user terminal 30 of the corresponding user at a predetermined timing (for example, when points are generated, when visiting the museum, at the end of each month, etc.).

[0037] [Recommendation information generation section] The recommendation information generation unit 13 generates predetermined recommendation information to be provided to the user based on at least one of the visit history information, viewing history information, and purchase history information transmitted from the museum terminal 40 of the museum the user visited. This recommendation information generating unit 13 functions as the recommendation information generating means according to the present invention.

[0038] The recommendation information generating unit 13 can generate recommendation information as follows, for example, based on at least one of the user's visit history information, viewing history information, and purchase history information, and provide it to the user. Based on visit history information, it is possible to generate and provide recommendation information such as information about the next event at the museum visited, museums in the vicinity of the museum visited, and museums in the same genre as the museum visited. In addition, based on the viewing history information, it is possible to generate and provide recommendation information such as art museums that have other works by the artist of the viewed artwork, art museums that have artworks in the same genre as the viewed artwork, and event information that includes works by that artist. In addition, based on purchase history information, it is possible to generate and provide recommendation information such as sales information for products in the same category as the purchased product, information on new products for the purchased product, and information on newly opened shops and cafes.

[0039] By providing such recommended information, it becomes possible to give users incentives to return to the museum, visit another museum, view other artworks, or purchase products at a shop. The recommendation information generated by the recommendation information generation unit 13 is sent from the transmission unit 16 to the user terminal 30 of the corresponding user at a predetermined timing (for example, when visiting a museum, viewing an art piece, purchasing a product at a shop, etc., at the end of each month, etc.). Specifically, recommended information can be provided and suggested to users at appropriate and precise times, such as when a user visits a certain facility and there is a change in their viewing history, when a user travels and passes by a particular art museum, or when a user registers a trip using the scheduler function on the app of this system 1.

[0040] [Survey information generation section] The questionnaire information generating unit 14 generates questionnaire information for the art museum that the user has visited, which is displayed on the user terminal 30. This questionnaire information generating unit 14 functions as the questionnaire information generating means according to the present invention. The questionnaire information generated by the questionnaire information generation unit 14 can be composed of any information that may be useful to each art museum, such as attribute information such as the user's age and gender, purpose of visit, artworks viewed, impressions and requests about the art museum, and events desired to be held.

[0041] Therefore, the content, style, format, etc. of the questionnaire information may be different for each art museum, or may be the same for multiple art museums. The survey information generated by the survey information generating unit 14 is transmitted from the transmitting unit 16 to the user terminal 30 of the corresponding user at a predetermined timing (for example, when the user visits the museum). In addition, when a response to the survey information is sent from the user terminal 30 to which the survey information was sent, a predetermined number of points are generated and awarded, providing the user with an incentive for answering the survey.

[0042] [Receiver] Receiving unit 15 receives at least one of the above-mentioned visit history information, viewing history information, and purchase history information of each user from museum terminal 40 of the museum that the user visited. This receiving section 15 functions as the receiving means according to the present invention. Specifically, the receiving unit 15 receives at least one of visit history information, viewing history information, and purchase history information from the museum terminal 40 at a predetermined timing (for example, when the user visits the museum, when viewing art pieces, when purchasing items at a shop, etc., at the end of each month, etc.). As a result, predetermined information is generated in each of the above-mentioned point information generating unit 12, recommendation information generating unit 13, and questionnaire information generating unit 14, and is provided to the corresponding user terminal 30.

[0043] [Transmitter] The transmitting unit 16 transmits the above-mentioned point information to the user terminal 30 of the corresponding user. Furthermore, the transmission unit 16 transmits the above-mentioned recommendation information to the user terminal 30 of the relevant user. Furthermore, the transmission unit 16 transmits the above-mentioned questionnaire information to the user terminal 30 of the relevant user. This transmitting unit 16 functions as the transmitting means according to the present invention.

[0044] Specifically, the transmission unit 16 transmits at least one of the above-mentioned point information, recommendation information, and survey information at a predetermined timing (for example, when the user visits the museum, when viewing art works, when purchasing products at a shop, at the end of each month, etc.). As a result, the information generated by the point information generating unit 12, the recommendation information generating unit 13, and the questionnaire information generating unit 14 is provided to the corresponding user terminal 30.

[0045] [Storage] The storage unit 20 of the art museum point providing server 10 stores predetermined information required for the operation of the present system 1. Specifically, the storage unit 20 stores various types of information stored in a user DB 21 and a museum DB 22 as information on users and museums to be managed by the system 1 (see FIG. 3). The storage unit 20 also stores drawing data required for generating and displaying a display screen (see FIGS. 5 to 8) that is displayed on a display unit such as a display of the user terminal 30. As the system 1 operates, necessary information is read out, added, or updated from time to time.

[0046] Specifically, as shown in FIG. 3, the user DB 21 and the art museum DB 22 may have the following configurations, for example. [User DB] 1:User ID 2: User name 3: Common points 4: Visiting Museum 5: Visit history 6: Viewing history 7: Purchase history 8: Individual points

[0047] [Museum DB] 1:Museum ID 2: Museum name 3: Address 4: Opening hours 5: Events 6: Collection Content

[0048] It should be noted that the information stored in the memory unit 20 as described above is an example of information to be processed in the present system 1, and is not limited to the information specifically listed below. It goes without saying that the present system 1 can add, delete, change, etc., any information required. More specific functions and operations of each part of the art museum point providing server 10 according to this embodiment will be described later with reference to examples of display screens displayed on the user terminal 30 (see FIGS. 4 to 8).

[0049] [User terminal] The user terminal 30 (30-1 to 30-n) can be configured as one or more information processing devices, such as a smartphone, tablet terminal, or notebook PC, which is carried and operated by a user who uses the museum and receives various information about multiple museums via this system 1. As shown in FIG. 2, the user terminal 30 includes a reception unit 31, a transmission unit 32, a display unit 33, and a reception unit . By connecting and accessing this user terminal 30 to the art museum point providing server 10 and the art museum terminal 40 via the Internet 100, the user can send / receive various information and data about the art museum they use, and output / display it via the API provided by this system 1.

[0050] The user terminal 30 includes the hardware configuration shown in FIG. When the CPU 301 shown in Figure 9 is executing a program (client program) running on the user terminal 30, the CPU 301 and the communication IF 307 are an example of a transmitting unit 32 and a receiving unit 34, the CPU 301 and the input device 305 are an example of a receiving unit 31, and the CPU 301 and the display 306 are an example of a display unit 33.

[0051] Each part of the user terminal 30 will be described. The reception unit 31 receives operation signals indicating operations by the user. For example, the reception unit 31 receives signals indicating operations to launch an app provided by the system 1 and input operations to the app. The reception unit 31 also reads and receives barcodes, two-dimensional codes, etc., which are provided in each art museum and generate visit history information and viewing history information. The transmitting unit 32 transmits various information to the art museum point providing server 10 based on the operation signal received by the receiving unit 31. Specifically, the transmitting unit 32 transmits the user ID set in the application installed on the user terminal 30 and location information based on the GPS signal transmitted from the GPS satellite 200.

[0052] The display unit 33 generates and displays a screen based on the operation signal received by the reception unit 31. For example, the display unit 33 displays various display screens (see FIGS. 5 to 8) of the apps provided by the system 1 in response to the input operation of the user. The receiving unit 34 receives various information transmitted from the art museum point providing server 10. For example, the receiving unit 34 receives information generated by the point information generating unit 12, the recommendation information generating unit 13, and the questionnaire information generating unit 14 described above. The receiving unit 34 also has the function of a GPS receiver, for example, which makes it possible to acquire position information based on GPS signals transmitted from GPS satellites 200 (see FIG. 1).

[0053] [Museum terminal] The museum terminals 40 (40-1 to 40-n) can be configured as one or more information processing devices, such as POS terminals, desktop PCs, tablet terminals, smartphones, etc., installed in multiple museums that encourage users to visit and use the museums via this system 1. As shown in FIG. 2, the museum terminal 40 includes a reception unit 41, a transmission unit 42, a display unit 43, and a reception unit 44. By connecting and accessing the museum point providing server 10 and the user terminal 30 via the Internet 100, this museum terminal 40 can send / receive, output, and display various information and data provided to users of the museum via the API provided by this system 1.

[0054] The museum terminal 40 includes the hardware configuration shown in FIG. 9 described above. When the CPU 301 shown in FIG. 9 is executing a program (client program) running on the museum terminal 40, the CPU 301 and the communication IF 307 are an example of a transmitting unit 42 and a receiving unit 44, the CPU 301 and the input device 305 are an example of a receiving unit 41, and the CPU 301 and the display 306 are an example of a display unit 43.

[0055] Each part of the museum terminal 40 will now be described. The reception unit 41 receives operation signals indicating operations by museum staff, shop or cafe clerks, etc. The reception unit 41 receives, for example, signals indicating startup operations of the POS terminal and input operations to the POS terminal. The reception unit 41 also reads and receives data indicating a user ID, etc., transmitted from or displayed on the user terminal 30.

[0056] The transmitting unit 42 transmits various information to the art museum point providing server 10 based on the operation signal received by the receiving unit 41. Specifically, the transmitting unit 42 transmits the visit history information, viewing history information, and purchase history information generated based on the user ID input to the art museum terminal 40, together with the corresponding user ID, to the art museum point providing server 10. The display unit 43 generates and displays a screen based on the operation signal received by the reception unit 41. For example, the display unit 43 displays a purchase settlement processing screen for tickets or products at a POS terminal in response to input operations by museum staff, shop employees, etc. The receiving unit 44 receives various staff information transmitted from the art museum point providing server 10 and the user terminal 30.

[0057] [Operation] Next, specific processing and operations (art museum point providing method) in the present system 1 as described above will be described with reference to FIG. 4 and FIGS. 5 to 8. FIG. In this system 1, by automatically executing a series of processing operations in each of the above-mentioned museum point providing server 10's museum information generation unit 11, point information generation unit 12, recommendation information generation unit 13, questionnaire information generation unit 14, receiving unit 15, transmitting unit 16 and memory unit 20, it is possible to provide useful and convenient information to both multiple museums and the users visiting each museum.

[0058] FIG. 4 is a sequence diagram showing the flow of a series of information processes in the art museum point providing method in the present system 1. 5 to 8 are explanatory diagrams showing the transition of display screens displayed on the user terminal 30 in the present system 1. FIG. As shown in Figure 4, first, a user who wishes to visit a desired museum through this system 1 operates his / her user terminal 30 to launch the app of this system 1 at any time before visiting the museum (step S401).

[0059] The app of this system 1 can be installed on the user terminal 30 by downloading the app from an online store on the Internet, for example, and the user's specific information (user ID, user name, etc.) can be registered in this system 1 by registering as a member of the app or by authenticating the app in conjunction with other apps (see Figure 3(a)). When the app of this system 1 is launched, the app's home screen is displayed on the user terminal 30, and information such as famous facilities (art museums) and facilities hosting popular events and special exhibitions can be displayed on the portal.

[0060] In the example shown in FIG. 5(a), the name of the application "Museum Navi" provided by the present system 1 and thumbnail images of artworks held in multiple museums that are the subject of information management by the present system 1 are displayed. In addition, at the bottom of the home screen, selectable operation buttons (toolbar) are displayed for functions provided by the app, such as "Search," "Recommendations," "Registered Facilities," "Common Points," and "History," allowing users to perform the following functions (see Figures 5 and 6).

[0061] "Search": You can search for both facilities (facility name, area) and content (author, content name, creation date, various designations (national treasure, important cultural property, awards)) (see Figure 5(b)). "Recommended": Recommended facilities, recommended content (including holding facilities) (see Figure 5(c)). "Registered facilities": Facilities registered by the user (see Figure 6(a)). From here, you can move to screens for each facility (see Figures 7 and 8). "Common points": Points that can be used at multiple facilities (see Figure 6(b)). "History": Commonly, that is, the history of facilities that have been visited can be commonly referenced (see Figure 6(c)).

[0062] When the "Search" or "Registered Facilities" button on this toolbar is selected or input is performed, the "Search" screen (see Figure 5(b)) or the "Registered Facilities" screen (Figure 6(a)) will be displayed, and when a matching facility is selected, the corresponding "Facility Screen" will be displayed (see Figures 7 to 8). "Event": Events at the target facility (see Figure 7(b)). "Access": Access and opening hours of the facility in question. "Online ticket purchase": Purchase tickets online (see Figure 7(c)). "Individual points": Barcode, status, number of points, purchase history, etc. (see Figure 8(a)). "Content": Content exhibited at the target facility or content possessed by the target facility (see Figure 8(b)). "History": facility visit history, content history of the target facility, and purchase history (see Figure 8(c)).

[0063] Specifically, a user can operate their own user terminal 30 to move from the home screen to the museum's "search" screen or "registered facilities" screen, and select the museum facility they wish to visit. Specifically, a selection screen for one or more art museums registered in the "Registered Facilities" section, such as that shown in Figure 6(a), is generated and displayed on the user terminal 30, and the art museum that the user wishes to visit is determined based on the input operation. For museums other than those registered in the "Registered Facilities" section, a "Search" screen like the one shown in Figure 5(b) will be generated and displayed, allowing users to search for any museum using keywords such as "facility," "content," or "address." Furthermore, based on GPS signals from GPS satellite 200 (see Figure 1) acquired by the GPS function of the smartphone that constitutes user terminal 30, art museums located around or near the user's current location may be displayed as selection options, allowing the user to select the art museum they wish to visit based on input operations.

[0064] Next, the user checks information such as "events," "access," and "contents" about the candidate facilities he or she has visited, decides on the facility he or she wants to visit, and visits that museum (step S402). For example, by executing the "content" function on the user terminal 30 (see Figure 8(b)), it is possible to view thumbnails and summaries (last year's date, artist, work summary) of the content exhibited at the target facility.

[0065] A user who visits a desired museum can enter the museum by purchasing an online ticket via user terminal 30 (see FIG. 7(c)). In addition, purchase history information for online tickets purchased via user terminal 30 is sent from user terminal 30 to museum terminal 40 (steps S406-S407), and then sent from museum terminal 40 to museum point providing server 10 (steps S408-S409). Point information (common points or individual points) and recommendation information according to the target purchase amount are generated and provided to the user (step S416).

[0066] A user who has purchased a ticket is permitted to enter the museum by displaying the identification information, such as the barcode of the online ticket, on user terminal 30 and having it read by a barcode reader or the like installed on the museum side. For users who are permitted to enter the museum, visit history information is generated and recorded on museum terminal 40 (step S403). Thereafter, the user can enter the museum and view any content within the facility (step S404).

[0067] In each museum visited by a user, identification information such as a barcode is displayed on each piece of content within the facility. By reading the barcode using the camera / scan function of a smartphone constituting user terminal 30, information on the content viewed is recorded. This information is then generated and recorded as viewing history information in museum terminal 40 along with the user's user ID and visit history information (step S405). This viewing history information is then transmitted to museum point providing server 10 (steps S408-S409), and predetermined recommendation information related to the viewed content is generated and provided to the corresponding user (step S416). Note that while the viewing history is recorded by reading barcodes or the like displayed near each piece of content within the facility, it is also possible to use a GPS function of the user terminal to record the viewing history of a particular piece of content when the user's current location approaches the location of that content. Alternatively, it is also possible to place a beacon device near each piece of content within the facility, and store the viewing history of that content by receiving the beacon signal from the user terminal.

[0068] Visitors to the museum can also purchase desired products and services at shops and cafes within the facility (step S406). To purchase goods at shops within the facility, the user inputs the user ID displayed on the user terminal 30 into a POS terminal or the like on the museum terminal 40, and purchase history information is sent from the user terminal 30 to the museum terminal 40 (steps S406-S407). Point information (common points or individual points) and recommendation information according to the target purchase amount are then generated and provided to the user (step S416).

[0069] In this way, by recording the user's viewing history information for content at each museum, it becomes possible to refer to, for example, additional content linked to the target content (high-resolution content, rather than a thumbnail of the target content). It is also possible to allow the use of a "favorite" mark or the like for the content. Furthermore, by recording the viewing history of all content within the museum facility, it is possible to make it possible to refer to, for example, bonus content (scenes of the facility preparing for an exhibition, high-resolution images of content in the museum's collection that is not currently on display, etc.).

[0070] In this way, the visit history information, viewing history information, and purchase history information of the user generated and recorded in the museum terminal 40 is transmitted via the transmitting unit 42 (step S408), and the information is received by the museum point providing server 10 (receiving unit 15) (step S409). The museum point providing server 10 receives the user's visit history information, viewing history information, and purchase history information, and generates predetermined questionnaire information, point information, and recommendation information, which are then sent and provided to the relevant user.

[0071] First, the museum point providing server 10 generates predetermined questionnaire information about the museum that the user has visited and transmits it to the user terminal 30 (step S410). The transmitted survey information is received by the user terminal 30 (step S411), and a survey response is generated and transmitted based on the user's selection and judgment (step S412). When a response to the questionnaire information is sent from the user terminal 30, predetermined point information is generated and awarded (step S414).

[0072] In addition, the museum point providing server 10 generates and updates the specified point information to be awarded to each user based on at least one of the visit history information, viewing history information, and purchase history information of each user received from the museum terminal 40 (step S414). Furthermore, the museum point providing server 10 generates and updates predetermined recommendation information to be provided to each user based on at least one of the visit history information, viewing history information, and purchase history information of each user received from the museum terminal 40 (step S415).

[0073] The point information / recommendation information generated and updated by the art museum point providing server 10 is then transmitted at a predetermined timing and received by the user terminal 30 of the corresponding user (step S416). This allows users to receive incentives for future visits and use of the museum based on the points and recommendation information they provide, and enables the museum to provide useful information to users and encourage them to visit. In this way, by executing the museum point provision method in this system 1, museum visitors, who are users of this system 1, can receive useful information and benefits, such as those outlined below.

[0074] For example, if a user visits a museum, and several months have passed, the exhibits at the museum may change. In such a case, when the "contents" of the facility are viewed through the system 1, thumbnails of the "contents" that have already been viewed and are currently on display can be viewed. At this time, a "viewed" icon or the like can be displayed to indicate that the content has already been viewed. Also, if the content has not yet been viewed due to a change in exhibits, for example, the "viewed" icon is not displayed, so the user can immediately understand that the content has not yet been viewed. Furthermore, it is not uncommon for users to become interested in content they have not seen and consider revisiting the site.

[0075] Furthermore, as described above, when a predetermined time has passed since a certain user visited a certain facility, it is possible to identify, from among the contents viewed by the target user, the contents that have been assigned and registered as "favorite" icons, and to identify the author of the identified contents with the highest number of entries. Then, facilities exhibiting the content of that author are identified, and the contents are sorted in order of the number of facilities that have the most content in their possession or exhibited, and can be displayed when the "Recommended" menu is selected. Also, at the time the data is created, the user may be notified by push that the data has been added to the "Recommendations" menu.

[0076] Furthermore, if a user uses the app related to this system 1 for several years and visits to a specific facility exceed a predetermined threshold, the user can become a preferred member or gold member of the specific facility. In this case, the status of the "individual points" can be displayed as, for example, "gold status." By presenting this "Gold Status" when visiting a participating facility, users can receive benefits such as being able to enter through a door reserved for premium members, or being able to enter permanent exhibitions for free by presenting their "Gold Status." Furthermore, users with "Gold Status" will also receive a more favorable point redemption rate in this system 1 than users with normal status. For example, the point redemption rate for normal status, which is "1%," can be doubled to "2%" for users with Gold Status.

[0077] Also, suppose that a user has used the app of this system 1 to visit many facilities, and has particularly looked at works by artist A, and wants to search for works by artist A that he has not yet seen. In this case, when he enters artist A's name into the "Search" menu of the app on the user terminal 30 and searches, he finds that he has seen most of artist A's works, but has not yet seen the content in the collection of "X Museum of Art" in Okayama Prefecture. So, for example, if the user is on a business trip to Hiroshima by Shinkansen a few months later, they can receive a notification from the app the moment they enter Okayama Prefecture. This allows users to realize that it is a good opportunity to go see that piece of content by artist A in the collection of "X Museum" that they have previously "searched" for, and information about that content from "X Museum" can also be displayed in the "Recommendations" menu on the app.

[0078] Also, suppose a user uses the system 1 to visit a facility and purchase a considerable amount of tickets and gifts, but realizes that he or she has not given any thought to what has become of the points. In this case, users can check their current point balance on the app and confirm that they have, for example, 20,106 points. Users can then use their accumulated points to purchase museum tickets or gifts by presenting a barcode on the app, for example, at a rate of 1 point = 1 yen. It is also possible to use points to view high-resolution images of content that has not been viewed, for example, for 100 points per content. Furthermore, in addition to high-resolution images of unviewed content, viewing services such as paid online courses may also be provided.

[0079] As explained above, with this system 1, unlike the current situation where membership is managed by individual physical cards for each art museum, by introducing a common points system to multiple art museums, points can be awarded as an incentive to users, making it possible to provide an art appreciation system that supports art museum-loving, sensitive users. Furthermore, this system 1 can grasp information indicating the visit history, viewing history, and purchasing history of visitors to the museum, and by offering points based on this history information as an incentive, it is possible to encourage repeat visits and widen the range of people who respond to surveys. Furthermore, in this system 1, since information can be provided and sent via the user terminal 30 held by the user, personal information can be strictly managed and the "reuse" of cards, which is the case with conventional physical cards, can be effectively prevented.

[0080] Furthermore, this system 1 makes it possible to visualize visitors' financial contributions to the museum or frequency of use, making it possible to identify loyalty users. Therefore, in the future, by providing information tailored to individual tastes, it will be possible to increase, for example, participation rates in exhibitions and events and the frequency of purchasing museum goods. Furthermore, by introducing a point system unique to the museum network rather than using an external point system, this system 1 can also promote MLA collaboration, which protects freedom of thought and conscience, and the digitalization of public services.

[0081] MLA collaboration refers to various collaborative activities carried out between museums, libraries, and archives. In recent years, with the expansion of information provision through networks, users have become less aware of the differences between institutions. In light of this, collaboration and cooperation are being undertaken to transcend organizational boundaries and digitize materials to provide information in an integrated manner over the network. According to the present system 1, it is possible to promote such MLA collaboration.

[0082] In this way, with this system 1, the museum can acquire visitor information and implement measures to promote use for each visitor, thereby increasing loyalty and making visitors think, "At this museum, I want to see the special exhibitions every time!" Additionally, for visitors, the following two reasons, as cited in a public opinion survey conducted by the Agency for Cultural Affairs, for not visiting art museums and appreciating the artworks will be eliminated. (1) I don't have enough time By linking with the calendar, you can receive recommendations based on your available time and viewing time (approximate). (2) The information provided by the museum is difficult to understand By linking multiple art museums together, it becomes easier and more accurate to know what is happening where and when.

[0083] As described above, according to the present invention, information such as the opening schedules of multiple art museums and the artworks available for viewing can be provided to users in a unified format that is easy to view and use, and information on the visit history of users who visit art museums, their art viewing history, and their purchase history at the museums can be collected, understood, and managed across multiple art museums, and common point information can be assigned to multiple art museums based on this information. This will enable the provision of useful and convenient information to both museum users and multiple museums, and will provide an information management system that is expected to boost the art industry as a whole.

[0084] Although the present invention has been described above by showing preferred embodiments thereof, it goes without saying that the present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of the present invention. For example, in the above-described embodiment, it was explained that the home screen (portal) of the app of this system 1 can display thumbnail images of artworks held in multiple art museums, and can also display information about ongoing events and special exhibitions. However, if images of such artworks and event information are displayed on the app, some users may end up only visiting special exhibitions and not seeing the permanent exhibitions. Alternatively, by being able to see the artworks of each facility on the portal screen, some users may be intrigued by the collections of each museum. However, some users may simply see images (photos) of artworks, and feel satisfied or satisfied with their desire to own them, and may feel that there is no need to go to the museum.

[0085] Therefore, in such cases, in order to meet the needs of users who want to "see it with their own eyes first," without displaying photographic images of the artworks or event information, it is possible to set the app displayed on the user terminal 30 so that images etc. are not displayed on the portal screen. Furthermore, while it would be nice if the thumbnail images displayed on the portal were standardized, like those on flyers, photographs of artworks can vary in size and width, potentially resulting in a lack of uniformity. Therefore, it would be possible to display the thumbnail images as "No Image," and display the museum's collection content using only text information such as the artwork's name. This would also have the benefit of reducing the burden on the museum to create content.

[0086] Furthermore, the above-mentioned System 1 aims to provide a points system and content history function that can be used by multiple independently managed facilities (art museums, museums, leisure facilities), but in addition, System 1 can also be used as a system to improve the revenue structure of art museums and support independent management models (DX3.0: business model transformation). For example, the present invention can be applied as a support system for museums to become self-sufficient and make profits, such as by charging users for the number of browsing histories they save, as a method of collecting fees for museums using this system 1.

[0087] The system 1 described above collects and manages the user's history of museum visits and content viewing, but it can also enable the user to press and input, for example, a "Like" or an interest level ranking (rank 1-5) via the user terminal 30. You can also change or add recommendation information depending on the "likes" and "ranks."

[0088] Furthermore, by providing a "stamp book-type" input screen on the app that allows stamps and input for each museum's content, users can stamp and input electronic stamps, etc., via the user terminal 30 each time they visit the content of each facility. The "stamp book-type" input screen can also be displayed by facility or artist, for example. By providing this kind of "temple stamp book" function, it is possible to provide and add electronic stamps, such as facility stamps that change depending on the year or season, or the artist's signature seal. By adding the artist's signature seal, which is actually a signature drawn on the painting, it becomes possible to provide a highly attractive service, especially to enthusiasts and fans of the artist or work.

[0089] In the above-described system 1, an example was given in which the user terminal 30 reads identification information such as barcodes posted on the content of each museum as a method of collecting user viewing history, but the method of detecting user visits and content viewing is not particularly limited and multiple methods can be adopted. For example, content viewing history information can also be obtained by reading a specific code (such as a two-dimensional code) other than a barcode attached to the content, an IC chip, an RFID tag, or the like. In addition, the user's visit history information can also be obtained using the "check-in" function of the application on the user terminal 30.

[0090] In the above-described system 1, predetermined recommendation information is generated and proposed to users based on at least one of visit history information, viewing history information, and purchase history information, but the content of the recommendation information can be various. For example, as a function to suggest specific content, if content from a certain museum is preferred based on past viewing history, that content can also be suggested. For example, it is possible to focus on the same artist or the same school, and rank art museums according to the number of pieces of content they own by the same artist, or according to the number of pieces of content they own that are related by school or genre.

[0091] It is also possible to make suggestions based on the identity of the viewed content and other users. For example, by focusing on a certain user, the works or artists that are most highly rated by that user can be ranked by calculating the average of works or artists highly rated by other users who have similarly given them the highest or very high ratings. Furthermore, by selecting an artist from the ranking list, it is also possible to display a ranking of art museums that hold content by that artist according to the number of pieces they own. In addition, it is possible to suggest other art museums based on content, and in that case, it is possible to prioritize and rank artists who have received the most views or the most "likes" based on the artist.

[0092] Furthermore, by referencing and compiling the browsing history and search history on the user terminal 30 app of this system 1, it is also possible to make "proposals for special exhibitions" to the art museum. Specifically, it is possible to suggest specific "special exhibitions" by looking at the browsing history and search history of the end user of this system 1. If a certain number of users are viewing the same content at a museum far from their home or have input "likes" (favorites) the content, then it is thought that a special exhibition that brings together and displays that content can be expected to attract a certain number of visitors. For example, if some of the people who give good reviews to the content of artist A who lives in the Kanto region have also visited and given good reviews to the facility of the same artist A in Kyushu, and if the degree of this is higher than the probability of chance, it can be proposed to gather works by artist A and hold a special exhibition in the Kanto region.The same is also true in reverse, and it can be proposed that facilities cooperate in providing each other's works.

[0093] Although not described in the above embodiment, the system (app) may be free of charge or may be charged (annual membership fee, etc.) for users of the system 1. Paid members may be given additional benefits, such as the ability to store their own history information on the cloud. In addition, a user may be allowed to view pre-contents of a facility that the user plans to visit next. For example, a system may be provided that allows the user to view pre-contents on the condition that the user purchases an advance ticket. Pre-content and additional content can also be made available for permanent review by viewing the content. In addition, for content that can be photographed by the user, it is also possible to link the photographs taken and store and manage them (moving them from local to cloud). Furthermore, it is also possible to link, store, and manage photos taken by other people (linking to third-party content that has been made available on the cloud). [Industrial Applicability]

[0094] The present invention can be suitably used as a technology and system that supports the use and management of museums, for example, by providing convenient and useful information to multiple museums located across the country and the users of each museum. [Explanation of symbols]

[0095] 1. Museum points system 10. Museum point providing server 11 Museum Information Generation Department 12 Point information generation unit 13 Recommendation information generation unit 14. Survey information generation unit 15 Receiving unit 16 Transmitter 20 Memory section 21 User DB 22 Museum DB 30 User terminal 40 Museum terminal

Claims

1. A system that provides predetermined points by managing the usage information of users who use multiple art museums, The plurality of art museums are located throughout the country and have different operating entities, addresses, and facilities; a museum information generating means for generating predetermined museum information for each of the plurality of museums, the predetermined museum information including the opening schedule and artworks available for viewing, which is displayed on a user terminal operable by the user; a receiving means for receiving at least one of the user's visit history information, the art appreciation history information of the artworks that the user has viewed, and the user's purchase history information at the art museum from the art museum terminal of the art museum that the user has visited; point information generation means for generating predetermined point information that can be used at least at one of the plurality of art museums and that is to be awarded to the user based on at least one of the visit history information, the appreciation history information, and the purchase history information; a recommendation information generating means for generating predetermined recommendation information to be provided to the user based on the viewing history information; a transmitting means for transmitting the point information and the recommendation information to the user terminal, The transmitting means The point information and the recommendation information based on the appreciation history information of the artworks appreciated by the user are transmitted to the user terminal. The museum point providing system is characterized by the above.

2. The art museum information generating means As the museum information, search information is generated for the plurality of different museums, allowing a search for any museum based on the facilities, content, and address of each museum.

2. The art museum point providing system according to claim 1.

3. The art museum information generating means As the art museum information, for the plurality of different art museums, registered facility information is generated, in which any art museum used by the user is registered as a registered facility.

3. The art museum point providing system according to claim 1 or 2.

4. The point information generating means: As the point information, common point information that can be used at the plurality of different art museums is generated.

4. The art museum point providing system according to claim 1, wherein the point providing system is a system for providing points to an art museum.

5. The art museum information generating means As the art museum information, history information is generated that allows a user to commonly refer to the history of the facilities that the user has visited for the plurality of different art museums.

5. The art museum point providing system according to claim 1, wherein the point providing system is a system for providing points to an art museum.

6. The art museum information generating means As the art museum information, individual information including events, access, online ticket purchases, individual points, content, and history for each of the plurality of different art museums is generated.

6. The art museum point providing system according to claim 1, wherein the point providing system is a system for providing points to an art museum.

7. a questionnaire information generating means for generating questionnaire information about the art museum visited by the user, the questionnaire information being displayed on the user terminal; The transmitting means Sending the survey information to the user terminal; The point information generating means Generate the point information for the user who answered the questionnaire information.

7. The art museum point providing system according to claim 1, wherein the art museum point providing system is a system for providing points to an art museum.

8. The art museum information generating means: Generate calendar information indicating the opening schedule of each of the plurality of art museums.

8. The art museum point providing system according to claim 1, wherein the point providing system is a system for providing points to an art museum.

9. The art museum information generating means: Generate thumbnail information for each of the plurality of art museums, showing artworks available for viewing at the museum.

9. The art museum point providing system according to claim 1, wherein the point providing system is a system for providing points to an art museum.

10. An information processing device that constitutes a system that provides predetermined points by managing usage information of users who use multiple art museums, a museum information generating means for generating museum information, which is displayed on a user terminal operable by the user, for each of a plurality of museums located throughout the country with different operating bodies, addresses, and facilities, including the opening schedules and artworks available for viewing at the museums; a receiving means for receiving, from a museum terminal of a museum visited by the user, at least one of visit history information of the user, appreciation history information of artworks appreciated by the user, and purchase history information of the user at the museum; point information generation means for generating point information common to the plurality of art museums to be awarded to the user based on at least one of the visit history information, the viewing history information, and the purchase history information; a recommendation information generating means for generating predetermined recommendation information to be provided to the user based on the viewing history information; a transmitting means for transmitting the point information and the recommendation information to the user terminal; It functions as The transmitting means The point information and the recommendation information based on the appreciation history information of the artworks appreciated by the user are transmitted to the user terminal. A museum points program that features:

11. An information processing device that constitutes a system that provides predetermined points by managing usage information of users who use multiple art museums, a museum information generation procedure for generating museum information, which is displayed on a user terminal operable by the user, for each of a plurality of museums located throughout the country with different operating bodies, addresses, and facilities, including the opening schedules and artworks available for viewing at the museums; a receiving step of receiving, from a museum terminal of a museum visited by the user, at least one of visit history information of the user, appreciation history information of artworks appreciated by the user, and purchase history information of the user at the museum; a point information generation step for generating point information common to the plurality of art museums to be awarded to the user based on at least one of the visit history information, the appreciation history information, and the purchase history information; a recommendation information generation step of generating predetermined recommendation information to be provided to the user based on the viewing history information; a transmission procedure for transmitting the point information to the user terminal; In the transmission procedure, The point information and the recommendation information based on the appreciation history information of the artworks appreciated by the user are transmitted to the user terminal. A method for providing art museum points.

Images