Information Processing Systems

Abstract

It is difficult to properly respond to foreigners on store pages. [Solution] The information processing system of the present invention comprises a memory unit that stores store pages that display store information in a specified language, a generation unit that generates store page information in other languages ​​that display store information in one or more languages ​​different from the specified language based on the store page in the specified language, and a control unit that controls the generated store pages to be made public for each language, and the generation unit generates the store page by setting the display status on the store page of items included in the store information for each language.

Description

[Technical Field]

[0001] The present disclosure relates to an information processing system, an information processing method, and a program. [Background technology]

[0002] In recent years, a number of posting sites have been established on the Internet, which are websites that publish posted information indicating user evaluations and usage status of stores and products. On such posting sites, for example, when users post information such as photos of the interior of a store such as a restaurant or food, or written descriptions of the store's atmosphere or impressions of the store, the posted information is organized by store or product and made available for general users to view. This allows general users to refer to the posted information when selecting a store or product.

[0003] Furthermore, stores can use the collected information posted by users as a reference for their store operations. For example, Patent Document 1 discloses a system that acquires and displays a list of information posted by users about a store run by the store from multiple posting sites. The system in Patent Document 1 also describes technology related to managing store pages that publish store information on the Internet. For example, it describes the posting of information on multiple store pages at once. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 6984938 Summary of the Invention [Problem to be solved by the invention]

[0005] On the other hand, in recent years, the number of foreign visitors to Japan has been increasing, making it necessary for store pages to accommodate foreign visitors. However, the technology of Patent Document 1 mentioned above does not consider managing store pages to accommodate all foreign visitors. As a result, there is a problem in that it is difficult to appropriately accommodate foreign visitors on store pages that publish store information.

[0006] Therefore, one of the objectives of the present disclosure is to provide an information processing system that can solve the above-mentioned problem of the difficulty of responding appropriately to foreigners on store pages that publish store information. [Means for solving the problem]

[0007] An information processing system according to an embodiment of the present disclosure includes: an acquisition unit that acquires posted information corresponding to a specific store from a posting server to which posted information for the specific store is posted; an output unit that outputs the posted information corresponding to the specific store acquired from the posting server so as to be displayed; a storage unit that stores a store page that displays information about the specific store in a predetermined language; a generation unit that generates a store page in another language that displays information about the specific store in one or more languages ​​different from the predetermined language based on the store page in the predetermined language; a control unit that controls the release of the generated store page for each language; Equipped with the generation unit generates a store page by setting, for each language, a display status on the store page of the items included in the information of the specific store. The structure is as follows. Furthermore, an information processing method according to an embodiment of the present disclosure includes: The information processing device acquires posted information corresponding to a specific store from a posting server to which posted information for a specific store is posted; outputting the posted information corresponding to the specific store acquired from the posting server so as to be displayed; Furthermore, when generating a store page in another language that displays information about the specific store in one or more languages ​​different from the predetermined language based on the stored store page that displays information about the specific store in a predetermined language, the display status of the items included in the information about the specific store on the store page is set for each language to generate the store page; Control the publishing of generated store pages for each language. The structure is as follows. The structure is as follows. Furthermore, a program according to an embodiment of the present disclosure includes: In the information processing device, acquires posted information corresponding to a specific store from a posting server to which posted information for a specific store is posted; outputting the posted information corresponding to the specific store acquired from the posting server so as to be displayed; Furthermore, when generating a store page in another language that displays information about the specific store in one or more languages ​​different from the predetermined language based on the stored store page that displays information about the specific store in a predetermined language, the display status of the items included in the information about the specific store on the store page is set for each language to generate the store page; Control the publishing of generated store pages for each language. Execute the process, The structure is as follows. [Effects of the Invention]

[0008] With the above-described configuration, the present disclosure can appropriately accommodate foreigners on a website that publishes store information. [Brief explanation of the drawings]

[0009] [Figure 1] 1 is a diagram illustrating an overall configuration of an information processing system according to the present disclosure. [Figure 2] 1 is a functional block diagram illustrating a configuration of an information processing system according to the present disclosure. [Figure 3]FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 4] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 5] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 6] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 7] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 8] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 9] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 10] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 11] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 12] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 13] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 14] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 15] FIG. 1 is a diagram illustrating a process performed by an information processing system according to the present disclosure. [Figure 16] 1 is a flowchart illustrating an operation of the information processing system according to the present disclosure. DETAILED DESCRIPTION OF THE INVENTION

[0010] <Embodiment 1> A first embodiment of the present disclosure will be described with reference to the drawings, which may be relevant to any embodiment.

[0011] As shown in FIG. 1 , the information processing system of the present disclosure includes a management server 10, an administrator terminal 20, a web server 30, a posting site server 40, a poster terminal 50, and a viewer terminal 60, all connected via a network N. The present disclosure is characterized primarily by the management server 10, which has a function for managing information posted to a posting site operated by the posting site server 40, known as a review site. In addition, the management server 10 has a function for managing store pages (websites) of stores to which information is posted, which are made public on the web server 30, the posting site server 40, and the like. However, the management server 10 of the present disclosure is not necessarily limited to having a function for managing posted information, and may have only a function for managing store pages. The configuration and operation of each device are described in detail below.

[0012] The posting site server 40 is an information processing device managed by a business that provides a service for publishing posted information, and operates a website such as a posting site on the Internet. In this embodiment, the posting site provided by the posting site server 40 publishes a page that displays posted information about a store from contributors 51 who are users who have visited a store, such as a restaurant. In this case, the posted information posted and published by contributors 51 includes, for example, photographs (photographed images) of the store's interior and food, text information such as impressions of the service and food received at the store, and even numerical evaluation information expressing an evaluation of the store.

[0013] The text information included in the posted information may be in a variety of languages. For example, the text information may be in Japanese, English, Chinese (simplified characters), Chinese (traditional characters), Korean, etc. The evaluation information is a numerical evaluation value that indicates the degree of evaluation of the store by the user. As an example, the evaluation value is set to a value of "0 to 5," with the larger the number, the higher the evaluation. However, the evaluation value may be expressed as a value within any range, and may be expressed as any information other than a numerical value.

[0014] In this embodiment, there are multiple posting site servers 40, each of which operates a different posting site. Therefore, information posted about the same store is posted and made public on each of the posting sites operated by each posting site server 40.

[0015] Furthermore, the posting site server 40 is not necessarily limited to publishing the posted information on a website, etc. For example, the posting site server 40 may simply set up a survey site or a payment site and acquire the above-mentioned posted information from users.

[0016] The posted information handled by the posting site provided by the posting site server 40 is not limited to information about restaurants and other stores, but may be information about stores of any type, or may be posted information about products or services (objects). Furthermore, the posted information is not limited to information about stores or products, but may be information about any target. Furthermore, the posting site server 40 is not necessarily limited to discriminating posted information by target, such as by store or product, but may also disclose posted information without discriminating by target, for example, by poster 51.

[0017] In addition, when posting information about a store, the posting site server 40 may also publish a store page that lists information about the store. In this case, the store page lists information about the store, such as the store name, business hours, address, and telephone number.

[0018] Poster terminal 50 is an information processing terminal such as a smartphone or laptop computer operated by poster 51, who is a user who has visited a target such as a store. Poster terminal 50 has a function of accessing a posting site on the Internet and posting posted information to the posting site when operated by poster 51. For example, poster terminal 50 posts, as posted information, photos of the inside of a store taken by poster 51 or photos of food served at the store, or posts, as posted information, evaluation information that rates a store on a multiple-level numerical scale or text information that expresses impressions entered by poster 51.

[0019] The viewer terminal 60 is an information processing terminal such as a smartphone or laptop computer operated by the viewer 61. The viewer terminal 60 has a function of accessing a posting site on the Internet and viewing posted information published on the posting site when operated by the viewer 61. For example, the viewer terminal 60 can view photos of the interior of a restaurant and photos of the food served at the restaurant posted by the poster 51, evaluation information that rates the restaurant on a multiple-level numerical scale, and text information expressing impressions in writing.

[0020] The web server 30 publishes store pages that list store information. That is, the web server 30 publishes store pages on the Internet, which are introductory sites (websites) for stores operated by store operators. At this time, the store pages list store information such as the store name, address, telephone number, and business hours. If a store operator operates multiple stores, a store page corresponding to each store is published on the web server 30. For example, the same operator may publish store pages for stores with the same store brand but in different locations, as well as store pages for stores with different brands. At this time, the store pages published by the web server 30 and the store pages published on the posting site server 40 similarly publish store information and are viewable by any user. The store page publishing function by the web server 30 may be provided by the management server 10, which will be described later.

[0021] Here, the store pages of each store published on the web server 30 and the posting site server 40 can be accessed and viewed by foreigners. For example, the above-mentioned contributors 51 and viewers 61 may be foreigners, and the languages ​​that foreigners can use may vary. For this reason, store pages need to be displayed in characters in various languages, and accordingly, the management server 10 and the administrator terminal 20 in the present disclosure are configured as follows.

[0022] The administrator terminal 20 is an information processing terminal operated by an administrator 21 who manages posted information for a store at a business operator that operates the store. The administrator terminal 20 accesses the management server 10 and manages posted information for the store, such as by displaying and monitoring the posted information for the store acquired by the management server 10 as described below, and analyzing the posted information. The administrator terminal 20 also manages information such as questionnaires about the store acquired by the management server 10. Furthermore, the administrator terminal 20 can also manage the content posted on store pages published by each posting site server 40 and web server 30 via the management server 10. The number of stores for which the administrator 21 manages posted information and store pages is not limited to one, and may be multiple.

[0023] The management server 10 is configured with one or more information processing devices each including a calculation device and a storage device. As shown in FIG. 2, the management server 10 includes an acquisition unit 11, an output unit 12, a posting unit 13, and a generation unit 14. The functions of the acquisition unit 11, the output unit 12, the posting unit 13, and the generation unit 14 can be realized by the calculation device executing a program for realizing each function stored in the storage device. The management server 10 also includes a posted information storage unit 16 and a store information storage unit 17. The posted information storage unit 16 and the store information storage unit 17 are configured with a storage device. The configuration and operation of each unit will be described in detail below.

[0024] The acquisition unit 11 accesses each posting site server 40, acquires posted information published on each posting site, and stores the information in the posted information storage unit 16. At this time, the acquisition unit 11 acquires posted information related to each store from each posting site server 40, and stores the information in the posted information storage unit 16, distinguishing between stores. For example, access information to each posting site server 40 for each store is stored in advance in the posted information storage unit 16, and the acquisition unit 11 accesses posted information of a specific store on each posting site server 40 based on the access information and acquires the posted information. In this way, the acquisition unit 11 acquires posted information corresponding to a specific store that has been posted to each of the multiple posting sites.

[0025] It should be noted that, for example, a plurality of stores operated by the same business or businesses forming a group may be associated with each other to form a store group and registered in the posted information storage unit 16. In this case, the acquisition unit 11 acquires posted information corresponding to each of a plurality of specific stores forming the store group from each posting site server 40, and stores the acquired posted information together for the plurality of specific store groups in the posted information storage unit 16.

[0026] However, the function of the acquisition unit 11 to acquire posted information from each posting site may be realized by another information processing device on the network N, known as a crawler. In this case, the acquisition unit 11 acquires the posted information from the crawler and stores the posted information together for each store or store group, as described above.

[0027] The output unit 12 outputs the posted information corresponding to the specific store acquired from the posting site server 40 as described above to be displayed on the administrator terminal 20. At this time, if there are multiple pieces of posted information corresponding to the specific store acquired from multiple posting site servers 40, respectively, the output unit 12 outputs the multiple pieces of posted information so as to be collectively displayed as a list. Furthermore, if multiple specific stores are associated with each other to form a store group and registered as described above, the output unit 12 outputs the posted information corresponding to each of the multiple specific stores so as to be collectively displayed as a list. Note that the output unit 12 associates the posted information with information such as the store name that identifies the store where the posted information was posted and information such as the posting site name that identifies the posting site where the information was posted, and displays the information.

[0028] For example, as shown in FIG. 3, the output unit 12 outputs a list of text information included in the posted information to be displayed on the administrator terminal 20. The example in FIG. 3 shows a case where "AAA Shinjuku Store" and "AAA Shibuya Store" are associated as a store group operated by the same business, and the output unit 12 displays a list of text information as posted information posted to multiple posting sites, such as "Posting Site A" and "Posting Site B," corresponding to each of these multiple stores. At this time, the output unit 12 may also display a list of images such as photos included in the posted information and evaluation information. Note that in FIG. 3, the evaluation value is quantified by the number of "stars," and the greater the number, the higher the evaluation of the store.

[0029] Furthermore, when displaying text information included in posted information, the output unit 12 may also display translation information of the text information together with the text information. For example, when the language type associated with the posted information is a language other than Japanese, the output unit 12 displays the original text of the text information included in the posted information before translation, and also displays the Japanese translation. In this case, the output unit 12 may also display the language type of the original text of the posted information.

[0030] The output unit 12 may display posted information corresponding to a specific store by filtering it based on conditions specified by the administrator terminal 20. For example, the output unit 12 may accept input of information such as language type, posting site, and keywords as filtering conditions, and display a list of posted information that satisfies the filtering conditions. As an example, when the language type "English" is specified, posted information associated with the language type "English" may be extracted, and a Japanese translation may be displayed along with the original English text. As another example, when a Japanese keyword is specified and input, posted information including text information corresponding to the Japanese keyword may be extracted, and translated keywords may be generated by translating the Japanese keyword into other languages, such as English or Chinese, and posted information including text information corresponding to each translated keyword may also be extracted and displayed as a list of posted information.

[0031] The posting unit 13 (control unit) has a function of controlling the publishing of store pages corresponding to stores managed by the administrator 21 of the administrator terminal 20 in response to instructions from the administrator terminal 20. That is, the posting unit 13 controls the publishing of store pages for each store from the posting site server 40 and the web server 30. In particular, the posting unit 13 in this embodiment controls the publishing of store pages for each store in each preset language. At this time, the store pages for each store in each language are generated by the generation unit 14. Below, the publishing process of the store pages by the posting unit 13 and the generation process of the store pages for each language by the generation unit 14 will be described in detail.

[0032] First, the posting unit 13 controls the publishing of store page information in the base language (predetermined language) stored in the store information storage unit 17 on the posting site server 40 and the web server 30. At this time, the store information storage unit 17 (storage unit) stores a store page containing store information in Japanese as the store page in the base language. For example, the store page includes multiple items of store information to be displayed, such as the store name, address, telephone number, business hours, number of seats, parking, services provided, menu, and photos. The store page also includes information for setting the display status (layout) of each displayed item, such as the position, size, and color of each displayed item. Furthermore, Japanese store pages are prepared and stored corresponding to each of multiple specific stores that form a store group. This allows the posting unit 13 to publish a store list in Japanese and store pages for each store from the posting site server 40 and the web server 30. The posting unit 13 may also control the publishing of store pages from the management server 10 itself. In other words, the management server 10 itself may function as the web server 30 described above.

[0033] Here, an example of a Japanese store list and a store page for each store, whose publication is controlled by the publishing unit 13 based on the information on Japanese store pages stored in the store information storage unit 17, will be described. As shown in FIG. 4, the publishing unit 13 controls the publication of a store list including partial information on each store page of multiple stores that form a store group. FIG. 4 shows an example in which some information items, such as the store name, business hours, address, and telephone number, included in each store page of the "AAA Shinjuku Store" and "AAA Shibuya Store" that form the store group are displayed. Note that other information items may also be displayed in the store list. FIG. 5 shows an example in which a specific store name, such as "AAA Shinjuku Store," is selected from the store list shown in FIG. 4, and the store page for the selected "AAA Shinjuku Store" is displayed. In this example, the store page displays information items such as the store name, address, telephone number, business hours, number of seats, parking, services provided, and menu in a set display state.

[0034] The generation unit 14 has a function of generating store pages to be displayed in other languages ​​based on the information of the store page in the base language, i.e., Japanese, stored in the store information storage unit 17 as described above. Specifically, the generation unit 14 accepts designation of whether or not to display each item on the store page corresponding to each language, and the display content of each item. Then, the generation unit 14 generates a store page for each language with the display status set to display information of the items designated to be displayed and information of the designated display content of the items, and controls publication by the publishing unit 13.

[0035] The function of the generation unit 14 will be described in more detail. As shown in FIG. 6, the generation unit 14 first provides the administrator terminal 20 with a screen listing published store pages. In the example of FIG. 6, a list of store pages for the "AAA Shinjuku Store," "AAA Shibuya Store," and "BBB Shinjuku Store" that form a store group is displayed. These store pages are published from the posting site server 40 and the web server 30. At this time, the store page list displays a "language setting" indicating the language setting status for publishing the store page for each store. The language setting lists languages ​​that can be published, and a black check button is displayed for languages ​​that are set to be published. In this embodiment, the languages ​​that can be published include the base language "Japanese," and other languages ​​different from the base language, such as "English," "Chinese (Simplified)," "Chinese (Traditional)," and "Korean." However, the other languages ​​different from the base language are not limited to the above-mentioned languages ​​and may be any language, and may be one or more languages. In the example of Figure 6, for example, "AAA Shibuya Store" is set to make "Japanese," "English," "Chinese (Simplified)," and "Chinese (Traditional)" public, but "Korean" is not set to be public.

[0036] When an operation unit such as "Edit" displayed for each store in a store page list as shown in FIG. 6 is operated on the administrator terminal 20 to request editing of the store page, the generation unit 14 displays a display setting screen for the store page for each store on the administrator terminal 20. As an example, the generation unit 14 displays a display setting screen corresponding to the store for which editing has been requested on the administrator terminal 20, as shown in FIGS. 7 to 12. Note that the display setting screen displays an input field for specifying the display status of the store page for each language. Note that the display setting screen described below is an example, and information specifying the display status described below may be input on any screen and by any method.

[0037] The display setting screen shown in FIG. 7, which is displayed by the generation unit 14, displays an input field for accepting the specification of the "language" in which the store page will be created. For example, when an operation is received to turn a check button corresponding to a predetermined language black, a store page in that language is set to be generated (step S1 in FIG. 16). In the example of FIG. 7, the base language "Japanese" and other languages ​​"English," "Chinese (Simplified)," and "Chinese (Traditional)" are set to be generated, and another language "Korean" is set not to be generated. In addition, the display setting screen shown in FIG. 7 displays an input field for specifying whether or not to display "items" on the store page for each language. For example, telephone number, image, nearby stores, etc. are set as "items" that can be specified to be displayed or not. As described above, when the check button corresponding to a language is operated to turn black, the store page is set to display information on the "items" in that language (step S2 in FIG. 16).

[0038] The generation unit 14 then generates a store page in the specified language based on the information of the store page in Japanese, which is the base language. For example, the generation unit 14 generates a store page in another language in a display state similar to the display state, such as the layout of each item, of the store page in Japanese, which is the base language. In this case, the store page in another language is generated by leaving the layout of each item on the Japanese store page unchanged, and using the Japanese information for each item as a representation in the other language. Note that the representation in the other language for each item may be left as is if there is no problem with using the original Japanese information, such as numbers, as is, or may be information obtained by translating the original Japanese using an automatic translation engine or the like. The representation in the other language may also be information input for each other language, as described below.

[0039] As described above, the generation unit 14 receives a specification on the display setting screen as shown in Fig. 7, and generates a store page in the specified language, and further generates the store page so that information of the specified items is displayed on the store page in each language. As an example, in the example of Fig. 7, it is set so that store pages in other languages ​​"English", "Chinese (Simplified)", and "Chinese (Traditional)" are generated, and it is set so that the "phone number" is displayed on the "English" store page, but the "phone number" is not displayed on the "Chinese (Simplified)" and "Chinese (Traditional)" store pages.

[0040] FIG. 8 shows another example of a display setting screen displayed by the generation unit 14. The display setting screen shown in FIG. 8 displays, for each "item," an input field for inputting whether or not to display each language and the display content. In this example, the "item" is "phone number," and an input field corresponding to the base language "Japanese" and input fields corresponding to other languages ​​such as "English" are displayed. The input field is then configured to display or not display, such as "display" or "hide." As a result, similar to the above, the display setting screen is configured so that the "phone number" is displayed on the store page for "English" among the other languages, but not displayed on the store pages for "Chinese (Simplified)" and "Chinese (Traditional)" (step S2 in FIG. 16). The display content for the item itself, i.e., the phone number information itself, for example, "03-XXXX-XXXX," may be entered in the input field for each language on the display setting screen of FIG. 8. The phone number may include a country code required for international calls. In this case, the phone number entered in the other language is configured to be displayed on the store page for the corresponding language. On the other hand, if no display content is entered in the input field and the field is "blank," the field is set to not be displayed, and the field is accepted as not being displayed, similar to "non-display."

[0041] Here, in the display setting screens shown in FIGS. 7 and 8, for each item, input fields for each language that accepts display and whether or not to display the display content are displayed together. For example, in the example of FIG. 8, for the item "telephone number," input fields corresponding to all languages, including Japanese, which is the base language, and other languages ​​such as English, are displayed together on one screen. However, the generation unit 14 is not necessarily limited to simultaneously displaying input fields for each language together on the display setting screen. For example, the generation unit 14 may switch between input fields for each language and display each input field. For example, the generation unit 14 may display a display setting screen as shown in FIG. 9. As an example, the display setting screen shown in FIG. 9 displays an input field for the item "number of seats" on the same screen, along with an input field corresponding to Japanese, which is the base language, and input fields corresponding to other languages. In other words, one input field for Japanese and one input field corresponding to other languages ​​are displayed side by side. In this case, the input fields corresponding to other languages ​​are configured to be switched for input for each language. Specifically, in the input field corresponding to other languages, tabs are displayed at the top that allow the selection of other languages, such as "English," "Chinese (Simplified)," "Chinese (Traditional)," and "Korean." When another language is selected using the tab, the input field functions as an input field corresponding to the selected other language, and information entered in the input field is designated as the display content corresponding to the other language selected using the tab (step S2 in FIG. 16). In the example of FIG. 9, the "English" tab is selected from among the other languages, and in this case, the input field becomes the input field corresponding to "English." Information entered in the input field corresponding to "English" is designated as the display content corresponding to the other language, "English," for the item "Number of seats."

[0042] 9, the input field for the base language "Japanese" displays information for the preset item "Number of seats," and the input field for the selected other language "English" displays a translation of the information entered in the "Japanese" input field. However, the information in each input field can be edited; for example, the input field for the selected other language "English" may be automatically filled with English text that is an automatic translation of the Japanese information, or may be initially blank, and then the administrator terminal 20 may enter display content such as English. As a result, for the item "Number of seats," the display content such as "35 seats (including 10 counter seats)" is displayed on the store page for the base language "Japanese," and "35 seats (including 10 counter seats)" is displayed on the store page for the other language "English."

[0043] Furthermore, the example of the display setting screen in FIG. 10 shows a case where the language of the input field for another language is switched for the above-mentioned item "Number of seats." In this example, the tab for "Chinese (Simplified)" is selected from among the other languages, and in this case, the input field becomes the input field corresponding to "Chinese (Simplified)." The information entered in the input field corresponding to "Chinese (Simplified)" is then specified as the display content corresponding to the other language, "Chinese (Simplified)," for the item "Number of seats." Note that, as shown in FIG. 10, if the input field for the selected "Chinese (Simplified)" is left "blank," the item "Number of seats" on the store page for "Chinese (Simplified)" from among the other languages ​​is set to be blank.

[0044] 11 shows a case where, for the item "Parking," the display content such as "30 cars" is entered in the input field for "Japanese," which is the base language, and the input field for "English," which is selected from among the other languages, is left blank. In this case, the display content such as "30 cars" is displayed in the item "Parking" on the store page for "Japanese," which is the base language, and the item "Parking" on the store page for "English," which is one of the other languages, is set to be blank.

[0045] The generation unit 14 may also display pre-set selectable options for each language, as in the display setting screen shown in FIG. 12. In the example of FIG. 12, "Stores with Ramp Access" and "Stores with Wheelchair Accessible Seating" are exemplified as options for the item "Services Provided," and an option corresponding to "Japanese" and an option corresponding to "English" are displayed. Note that the text information for the option corresponding to "English" may be displayed as pre-prepared characters, or the text for the option corresponding to "Japanese" may be translated by an automatic translation engine or the like and displayed. In the example of FIG. 12, a black check button represents a selected option, and a store page is generated so that information for the selected option is displayed as the display content for the corresponding item (step S2 in FIG. 16). Note that in the example of FIG. 12, similar to the above, when another language (e.g., Chinese (Simplified)) is selected in the input field, options corresponding to the selected other language are displayed, and options for each language can be selected.

[0046] The options are not limited to the above and may be any options. For example, the options may display the services that can be provided in the store. As an example, the options may display multi-function restrooms, elevators, smoking, and payment methods (payment types).

[0047] Furthermore, as shown in FIG. 13 , the generation unit 14 may display options for each language in the same manner as described above, and may also display an input field for inputting text information related to the option. In the example of FIG. 13 , “Menu” is exemplified as an option, and the option “Menu” and an input field for text information are displayed together corresponding to “Japanese.” In addition, the option “Menu” and an input field for text information are displayed together corresponding to “English.” In the example of FIG. 13 , a black check button represents a selected option, and a shop page is generated so that information about the selected option and text information entered in the input field are displayed together (step S2 in FIG. 16 ). Note that in the example of FIG. 13 , similar to the above, when another language (e.g., Chinese (Simplified)) is selected, options corresponding to the selected language and an input field for text information are displayed together, making it possible to select an option and input text information for each language, and a shop page is generated in which these are displayed together.

[0048] As described above, once the generation unit 14 sets the display status of the store page in each language, the posting unit 13 publishes the store page in each language from the posting site server 40 or the web server 30 (step S3 in FIG. 16). Here, FIGS. 14 and 15 show an example of a store page in another language, "English," and store pages in other languages ​​may also be displayed in a similar manner. FIG. 14 shows a list of store pages, and FIG. 15 shows the store page of a specific store. Furthermore, in comparison with the store page in another language, "English," shown in FIGS. 14 and 15, the store page in the base language, "Japanese," is shown in FIGS. 4 and 5.

[0049] 14 to 15 can be displayed by the viewer selecting a desired language from the "Language" or "Language" operation unit shown in the upper right corner of the screens of Figures 4, 5, 14, 15, etc. Alternatively, the viewer can display the store page in the language set by the language setting of the information processing terminal from which the viewer accesses the store page.

[0050] As shown in FIG. 14, in the store page list corresponding to the other language "English," some information items, such as the store name, business hours, address, and telephone number, included in each store page of the "AAA Shinjuku store" and the "AAA Shibuya store" that form the store group are displayed in "English," just like the store page list for the basic language "Japanese" shown in FIG. 4. However, at this time, the items and display contents specified in the other language "English" are displayed in the generation unit 14, as described above. Therefore, compared to the store page list for "Japanese" shown in FIG. 4, the store page list for "English" shown in FIG. 14 does not display information in the "Telephone" or "Tel" item for "AAA Shinjuku store," i.e., "AAA SHINJUKU store."

[0051] Furthermore, as shown in FIG. 15, the store page for "AAA Shinjuku store," i.e., "AAA SHINJUKU store," corresponding to another language, "English," displays information for each item, such as store name (AAA SHINJUKU store), address, phone number, opening hours, number of seats, parking lot, available services, and menu, in "English," similar to the store page for the base language, "Japanese," shown in FIG. 5. However, at this time, the items and display contents specified in the other language, "English," are displayed in the generation unit 14, as described above. Therefore, compared to the "Japanese" store page shown in FIG. 5, the "English" store page shown in FIG. 15 does not display information for the "telephone" item, i.e., "phone number" and the "parking lot" item.

[0052] In the Available services section, the selected option is displayed with a check mark next to it, and in the Menu section, a menu button that links to the selected "menu" is displayed, along with text information about the menu.

[0053] As described above, in the present disclosure, when publishing a store page for each language, it is possible to set whether or not to display each item and the content to display for each language. Therefore, for example, depending on the characteristics of store employees and regional characteristics, it is possible to hide information about items that cannot be handled in advance for each language or to display important information. As a result, it is possible to appropriately accommodate foreigners on the published store page.

[0054] Although the present invention has been described above with reference to the above-described embodiments, the present invention is not limited to the above-described embodiments. Various modifications that are understandable to those skilled in the art can be made to the configuration and details of the present invention within the scope of the present invention. Furthermore, at least one or more of the functions of the acquisition unit 11, output unit 12, posting unit 13, generation unit 14, posted information storage unit 16, and store information storage unit 17 described above may be executed by an information processing device installed and connected anywhere on a network, i.e., may be executed by so-called cloud computing.

[0055] The above-described program can be stored and supplied to a computer using various types of non-transitory computer-readable media. Non-transitory computer-readable media include various types of tangible storage media. Examples of non-transitory computer-readable media include magnetic recording media (e.g., flexible disks, magnetic tapes, hard disk drives), magneto-optical recording media (e.g., magneto-optical disks), CD-ROMs (Read Only Memory), CD-Rs, CD-R / Ws, and semiconductor memories (e.g., mask ROMs, PROMs (Programmable ROMs), EPROMs (Erasable PROMs), flash ROMs, and RAMs (Random Access Memory)). The program may also be supplied to a computer by various types of transitory computer-readable media. Examples of transitory computer-readable media include electrical signals, optical signals, and electromagnetic waves. The transitory computer-readable media can supply the program to a computer via a wired communication path such as an electric wire or optical fiber, or via a wireless communication path.

[0056] <Additional Notes> A part or all of the above-described embodiments can be described as follows: The following provides an overview of the configurations of the information processing system, information processing method, and program according to the present invention. However, the present invention is not limited to the following configurations. Note that the configurations described in Supplements 2 to 8, which are dependent on Supplementary Note 1 below, and some or all of the functions of the configurations, may also be dependent on other Supplements 9, 10, and 11 in the same dependent relationship as Supplements 2 to 8. Furthermore, not limited to Supplements 1, 9, 10, and 11, but also within the scope of each of the above-mentioned embodiments, similar hardware, software, various recording means for recording software, or systems may be similarly made to be dependent on the configurations described as Supplements and some or all of the functions of the configurations. (Appendix 1) an acquisition unit that acquires posted information corresponding to a specific store from a posting server to which posted information for the specific store is posted; an output unit that outputs the posted information corresponding to the specific store acquired from the posting server so as to be displayed; a storage unit that stores a store page that displays information about the specific store in a predetermined language; a generation unit that generates a store page in another language that displays information about the specific store in one or more languages ​​different from the predetermined language based on the store page in the predetermined language; a control unit that controls the release of the generated store page for each language; Equipped with the generation unit generates a store page by setting, for each language, a display status on the store page of the items included in the information of the specific store. Information processing system. (Appendix 2) 10. The information processing system of claim 1, the generation unit receives, for each language, a specification as to whether or not the item is to be displayed on the shop page, and generates the shop page by setting a display status of the item on the shop page in accordance with the received specification. Information processing system. (Appendix 3) 10. The information processing system according to claim 2, the generation unit simultaneously displays input fields for accepting designations as to whether or not the items corresponding to each language are to be displayed on the store page, and accepts the designations input into the input fields; Information processing system. (Appendix 4) 10. The information processing system according to claim 2, the generation unit receives input of display content for the item for each language, and generates a shop page by setting a display status on the shop page so that the received display content is displayed in the item. Information processing system. (Appendix 5) 5. The information processing system according to claim 4, The generation unit accepts, for each language, the item for which no display content is input as a designation of not displaying. Information processing system. (Appendix 6) 5. The information processing system according to claim 4, the generation unit simultaneously displays an input field for inputting the display content for the item corresponding to the predetermined language and an input field for inputting the display content for the item corresponding to the other language, and accepts input of the display content input into each of the input fields corresponding to each language. Information processing system. (Appendix 7) 7. The information processing system according to claim 6, the generation unit displays the input field corresponding to one of the other languages, accepts selection of the other language, and accepts the display content input into the input field corresponding to one of the other languages ​​as the display content corresponding to the selected other language; Information processing system. (Appendix 8) 7. The information processing system according to claim 6, the generation unit receives character information input into the input field corresponding to each language and a selection of preset options corresponding to each language, and receives, for each language, input of the content of the character information input into the input field and the content of the selected option as the display content for the item; Information processing system. (Appendix 9) The information processing device acquires posted information corresponding to a specific store from a posting server to which posted information for a specific store is posted; outputting the posted information corresponding to the specific store acquired from the posting server so as to be displayed; Furthermore, when generating a store page in another language that displays information about the specific store in one or more languages ​​different from the predetermined language based on the stored store page that displays information about the specific store in a predetermined language, the display status of the items included in the information about the specific store on the store page is set for each language to generate the store page; Control the publishing of generated store pages for each language. Information processing methods. (Appendix 10) In the information processing device, acquires posted information corresponding to a specific store from a posting server to which posted information for a specific store is posted; outputting the posted information corresponding to the specific store acquired from the posting server so as to be displayed; Furthermore, when generating a store page in another language that displays information about the specific store in one or more languages ​​different from the predetermined language based on the stored store page that displays information about the specific store in a predetermined language, the display status of the items included in the information about the specific store on the store page is set for each language to generate the store page; Control the publishing of generated store pages for each language. A program that executes a process. (Appendix 11) a storage unit that stores a store page that displays store information in a predetermined language; a generation unit that generates store page information in other languages ​​that displays information about the store in one or more languages ​​different from the predetermined language based on the store page in the predetermined language; a control unit that controls the release of the generated store page for each language; Equipped with the generation unit generates a store page by setting, for each language, a display status on the store page of the items included in the store information. Information processing system. [Explanation of symbols]

[0057] 10 Management Server 11 Acquisition Department 12 Output section 13 Publication Department 14 Generation part 16 Posted information storage unit 17 Store information storage unit 20 Administrator terminal 21 Administrator 40 Submission Site Server 50 poster terminal 51 contributors 60 Viewer Devices 61 viewers

Claims

1. an acquisition unit that acquires posted information corresponding to a specific store from a posting server to which posted information for the specific store is posted; an output unit that outputs the posted information corresponding to the specific store acquired from the posting server so as to be displayed; a storage unit that stores a store page that displays information about the specific store in a predetermined language; a generation unit that generates a store page in another language that displays information about the specific store in one or more languages ​​different from the predetermined language based on the store page in the predetermined language; a control unit that controls the release of the generated store page for each language; Equipped with the generation unit, when generating a store page by setting, for each language, a display status on the store page of the items included in the information of the specific store, further receives, for each language and for each of the items, a designation as to whether or not to display the items on the store page, and generates the store page by setting, in accordance with the designation received, whether or not to display the items on the store page; Information processing system.

2. 2. The information processing system according to claim 1, the generation unit simultaneously displays, for each of the items, input fields for accepting designation of whether or not to display the corresponding item on the shop page for each of the languages, and accepts the designation input into each input field; Information processing system.

3. 2. The information processing system according to claim 1, the generation unit receives input of display content for the item for each language, and when generating a shop page by setting a display status on the shop page so that the received display content is displayed in the item, simultaneously displays an input field for inputting the display content for the item corresponding to the predetermined language and a second input field for inputting the display content for the item corresponding to the other language, receives selection of the other language corresponding to the second input field, and receives input of the display content inputted in the second input field corresponding to the selected other language as the display content corresponding to the selected other language; Information processing system.

4. An information processing system according to claim 3, the generation unit switches the other language corresponding to the second input field to the selected other language; Information processing system.

5. 4. The information processing system according to claim 3, The generation unit accepts, for each language, the item for which no display content is input as a designation of not displaying. Information processing system.

6. 4. The information processing system according to claim 3, the generation unit receives character information input into the input field and the second input field corresponding to each language, and a selection of a preset option corresponding to each language, and receives, for each language, input of the content of the character information input into the input field and the second input field and the content of the selected option as the display content for the item; Information processing system.

7. The information processing device acquires posted information corresponding to a specific store from a posting server to which posted information for a specific store is posted; outputting the posted information corresponding to the specific store acquired from the posting server so as to be displayed; Furthermore, when generating a store page in another language that displays information about the specific store in one or more languages ​​different from the predetermined language based on a stored store page that displays information about the specific store in a predetermined language, the display status of items included in the information about the specific store on the store page is set for each language to generate the store page, and further, for each language and for each item, a specification as to whether or not to display the item on the store page is received, and the display status of the item on the store page is set in accordance with the received specification to generate the store page, Control the publishing of generated store pages for each language. Information processing methods.

8. An information processing method according to claim 7, The information processing device, When generating a shop page by accepting input of display content for the item for each language and setting a display status on the shop page so that the accepted display content is displayed in the item, an input field for inputting the display content for the item corresponding to the predetermined language and a second input field for inputting the display content for the item corresponding to the other language are simultaneously displayed, a selection of the other language corresponding to the second input field is accepted, and the display content entered in the second input field corresponding to the selected other language is accepted as input of the display content corresponding to the selected other language. Information processing methods.

9. In the information processing device, acquires posted information corresponding to a specific store from a posting server to which posted information for a specific store is posted; outputting the posted information corresponding to the specific store acquired from the posting server so as to be displayed; Furthermore, when generating a store page in another language that displays information about the specific store in one or more languages ​​different from the predetermined language based on a stored store page that displays information about the specific store in a predetermined language, the display status of items included in the information about the specific store on the store page is set for each language to generate the store page, and further, for each language and for each item, a specification as to whether or not to display the item on the store page is received, and the display status of the item on the store page is set in accordance with the received specification to generate the store page, Control the publishing of generated store pages for each language. A program that executes a process.

10. The program according to claim 9, The information processing device includes: Furthermore, when receiving input of display content for the item for each language and setting the display status on the store page so that the received display content is displayed in the item, an input field for inputting the display content for the item corresponding to the predetermined language and a second input field for inputting the display content for the item corresponding to the other language are simultaneously displayed, a selection of the other language corresponding to the second input field is received, and the display content input in the second input field corresponding to the selected other language is received as the display content corresponding to the selected other language. A program that executes a process.

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