Terminal, terminal control method and program

Abstract

To provide a terminal for improving convenience of a user who has not completed registration procedures for using biometric authentication.SOLUTION: A terminal includes a determination request unit and a registration unit. The determination request unit transmits, to a server device, a determination request including biological information of a determination target person of determination as to whether or not system registration for proceeding a predetermined procedure has been completed using an authentication terminal corresponding to biometric authentication. When the determination target person has not been registered in the system, the registration unit transmits, to the server device, a token issuance request including the biological information of the determination target person who has not been registered in the system. The registration unit requires the server device to make a system registration of the determination target person who has not been registered in the system by transmitting the token issuance request.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a terminal, a system, a terminal control method, and a storage medium. [Background technology]

[0002] Development is underway on technologies aimed at improving convenience for airport users and operational efficiency within the airport.

[0003] For example, Patent Document 1 describes the provision of a management server that excludes users who are not qualified to use a boarding procedure system using biometric authentication. The management server in Patent Document 1 includes a receiving unit and a generating unit. The receiving unit receives a token issuance request from a terminal, the request including at least the boarding pass information written on the boarding pass and the passport information written on the passport. The generating unit makes a first determination regarding the consistency between the boarding pass information and the passport information, and generates a token for the user to use the boarding procedure using biometric information based on the result of the first determination.

[0004] Patent Document 2 describes that an information processing device, information processing method, and program are provided that can improve throughput in a processing area where a user can select a processing method using biometric authentication or a processing method using an authentication method other than biometric authentication. The information processing device in Patent Document 2 includes an acquisition unit, a matching unit, and a guidance unit. The acquisition unit acquires biometric information of a user in a processing area where a user can select a first method that uses biometric authentication for the processing or a second method that does not use biometric authentication for the processing. The matching unit matches the biometric information with registered biometric information of a registered person who can use the first method, and determines whether the user is a registered person. If the matching unit determines that the user is a registered person, the guidance unit guides the user to a processing location corresponding to the first method, and if the user determines that the user is not a registered person, generates guidance information to a processing location corresponding to the second method. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] International Publication No. 2021 / 192193 [Patent Document 2] Patent No. 6819916 Summary of the Invention [Problem to be solved by the invention]

[0006] As disclosed in Patent Documents 1 and 2, various procedures are performed using biometric authentication. To proceed with a procedure using biometric authentication, biometric information and the like must be registered, but some users reach the processing area without realizing that they must go through the registration procedure. Such users are not given the opportunity to complete the registration procedure, and are unable to use procedures that use biometric authentication. In other words, there are users who cannot enjoy the improved convenience that biometric authentication offers.

[0007] It should be noted that this problem cannot be solved by using the technologies disclosed in the above Patent Documents 1 and 2. This is because Patent Document 1 merely discloses the registration procedure required to proceed with the procedure using biometric authentication, while Patent Document 2 merely discloses determining whether a user who has reached the processing area is a registered person.

[0008] The main object of the present invention is to provide a terminal, a system, a terminal control method, and a storage medium that contribute to improving convenience for users who have not completed the registration procedure to use biometric authentication. [Means for solving the problem]

[0009] According to a first aspect of the present invention, there is provided a terminal comprising: a judgment request unit that sends a judgment request including biometric information of a person to be judged to a server device to judge whether or not the person to be judged has been registered in the system to proceed with a specified procedure using an authentication terminal compatible with biometric authentication; and a registration unit that, if the person to be judged is not registered in the system, requests the server device to register the person to the system who is not registered in the system by sending a token issuance request including biometric information of the person to be judged who is not registered in the system to the server device.

[0010] According to a second aspect of the present invention, there is provided a system including an authentication terminal compatible with biometric authentication, a server device that performs biometric authentication using biometric information, and a terminal, wherein the terminal is equipped with a judgment request unit that sends to the server device a judgment request including biometric information of a person to be judged for determining whether or not the person to be judged has been registered in the system to proceed with a specified procedure using the authentication terminal, and a registration unit that, if the person to be judged is not registered in the system, requests the server device to register the person to the system who is not registered in the system by sending to the server device a token issuance request including the biometric information of the person to be judged who is not registered in the system.

[0011] According to a third aspect of the present invention, there is provided a method for controlling a terminal, in which the terminal sends a determination request including biometric information of a person to be determined as to whether or not the person to be determined is registered in the system to proceed with a specified procedure using an authentication terminal compatible with biometric authentication, to a server device, and if the person to be determined is not registered in the system, the terminal requests the server device to register the person to the system who is not registered in the system by sending a token issuance request including biometric information of the person to be determined who is not registered in the system.

[0012] According to a fourth aspect of the present invention, there is provided a computer-readable storage medium that stores a program for causing a computer mounted on a terminal to execute the following processes: sending a determination request to a server device, the determination request including biometric information of a person to be determined as to whether or not the person to be determined is registered in the system to proceed with a specified procedure using an authentication terminal that supports biometric authentication; and, if the person to be determined is not registered in the system, sending a token issuance request to the server device, the token issuance request including biometric information of the person to be determined who is not registered in the system, thereby requesting the server device to register the person to the system who is not registered in the system. [Effects of the Invention]

[0013] According to each aspect of the present invention, a terminal, a system, a terminal control method, and a storage medium are provided that contribute to improving convenience for users who have not completed the registration procedure for using biometric authentication. Note that the effects of the present invention are not limited to those described above. The present invention may achieve other effects instead of or in addition to the effects described above. [Brief explanation of the drawings]

[0014] [Figure 1] FIG. 1 is a diagram for explaining an outline of an embodiment. [Figure 2] FIG. 2 is a flowchart illustrating the operation of one embodiment. [Figure 3] FIG. 3 is a diagram illustrating an example of a schematic configuration of the airport management system according to the first embodiment. [Figure 4] FIG. 4 is a diagram for explaining the operation of the airport management system according to the first embodiment. [Figure 5] FIG. 5 is a diagram for explaining the operation of the airport management system according to the first embodiment. [Figure 6] FIG. 6 is a diagram for explaining the operation of the airport management system according to the first embodiment. [Figure 7] FIG. 7 is a diagram for explaining the operation of the airport management system according to the first embodiment. [Figure 8] FIG. 8 is a diagram illustrating an example of a processing configuration of the check-in terminal according to the first embodiment. [Figure 9] FIG. 9 is a diagram illustrating an example of a processing configuration of the boarding gate apparatus according to the first embodiment. [Figure 10] FIG. 10 is a diagram illustrating an example of a processing configuration of a server device according to the first embodiment. [Figure 11] FIG. 11 is a diagram illustrating an example of a registrant information database according to the first embodiment. [Figure 12] FIG. 12 is a diagram illustrating an example of a processing configuration of the guide terminal according to the first embodiment. [Figure 13] 13A and 13B are diagrams showing an example of a display on the guidance terminal according to the first embodiment. [Figure 14] FIG. 14 is a sequence diagram showing an example of the operation of the airport management system according to the first embodiment. [Figure 15] 15A and 15B are diagrams showing an example of a display on a guidance terminal according to the second embodiment. [Figure 16] FIG. 16 is a diagram illustrating an example of a display on the guidance terminal according to the third embodiment. [Figure 17] FIG. 17 is a diagram illustrating an example of a display on the guidance terminal according to the third embodiment. [Figure 18] FIG. 18 is a diagram illustrating an example of a display on the guidance terminal according to the third embodiment. [Figure 19] FIG. 19 is a diagram for explaining the operation of the airport management system according to the fourth embodiment. [Figure 20] FIG. 20 is a diagram for explaining the operation of the airport management system according to the fourth embodiment. [Figure 21] FIG. 21 is a diagram for explaining the configuration according to the fifth embodiment. [Figure 22] FIG. 22 is a diagram illustrating an example of a display on a guidance terminal according to the fifth embodiment. [Figure 23] FIG. 23 is a diagram illustrating an example of a display on the guidance terminal according to the fifth embodiment. [Figure 24] FIG. 24 is a diagram illustrating an example of a processing configuration of a hotel terminal according to the fifth embodiment. [Figure 25] FIG. 25 is a diagram illustrating an example of a schematic configuration of a ticket management system according to the sixth embodiment. [Figure 26] FIG. 26 is a diagram illustrating an example of a display on a guidance terminal according to the sixth embodiment. [Figure 27] FIG. 27 is a diagram illustrating an example of a hardware configuration of a guide terminal according to the present disclosure. DETAILED DESCRIPTION OF THE INVENTION

[0015] First, an overview of one embodiment will be described. Note that the reference numerals in the drawings are added to each element for convenience as an example to facilitate understanding, and the description of this overview is not intended to be limiting in any way. Furthermore, unless otherwise specified, the blocks shown in each drawing represent functional units, not hardware units. Connection lines between blocks in each drawing include both bidirectional and unidirectional lines. Unidirectional arrows are used to schematically indicate the flow of main signals (data) and do not exclude bidirectionality. Note that in this specification and drawings, elements that can be similarly described may be assigned the same reference numerals to avoid redundant explanation.

[0016] The terminal 100 according to one embodiment includes a determination request unit 101 and a registration unit 102 (see FIG. 1). The determination request unit 101 transmits to the server device a determination request including biometric information of a person to be determined as to whether or not the person has been registered in the system to proceed with a predetermined procedure using an authentication terminal that supports biometric authentication (step S1 in FIG. 2). If the person to be determined is not registered in the system, the registration unit 102 transmits to the server device a token issuance request including biometric information of the person to be determined who is not registered in the system (step S2). By transmitting the token issuance request, the registration unit 102 requests the server device to register the person to be determined who is not registered in the system.

[0017] The terminal 100 is installed in a procedure area, for example, together with an authentication terminal for carrying out procedures compatible with biometric authentication and a device for carrying out procedures other than biometric authentication. The terminal 100 acquires a user's biometric information and requests a server device to determine whether the user is registered in the system. The server device performs a matching process (authentication process) using the biometric information, and if the user's biometric information is registered, determines that the user (person being judged) is registered in the system. The terminal 100 transmits a token issuance request including biometric information to the server device when the person being judged is not registered in the system and wishes to register. In response to the request, the server device registers the user who is not registered in the system. In this way, the terminal 100 provides a user who has not completed the registration process to use biometric authentication with an opportunity to complete the registration process. As a result, even a user who has forgotten to complete the registration process can enjoy the benefits of improved convenience provided by biometric authentication.

[0018] Specific embodiments will be described in more detail below with reference to the drawings.

[0019] [First embodiment] The first embodiment will be described in more detail with reference to the drawings.

[0020] [System Configuration] Fig. 3 is a diagram showing an example of a schematic configuration of an airport management system according to the first embodiment. The airport management system shown in Fig. 3 is operated, for example, by a public institution such as an immigration bureau or a contractor entrusted with operations by the public institution. For example, the airport management system manages a series of procedures at an airport (baggage check-in, security check, etc.).

[0021] Referring to Figure 3, the airport management system includes a check-in terminal 10, a baggage check-in machine 11, a passenger passage system 12, a gate device 13, a boarding gate device 14, a server device 20, and a guide terminal 30.

[0022] The baggage drop machine 11, passenger passage system 12, gate device 13, and boarding gate device 14 are authentication terminals (touch points) installed at the airport. The authentication terminals and check-in terminal 10 are connected to a server device 20 via a network. The network shown in Fig. 3 is composed of a LAN (Local Area Network) including an airport's in-house communication network, a WAN (Wide Area Network), a mobile communication network, etc. The connection method is not limited to a wired method, and may be a wireless method.

[0023] The server device 20 is a device that realizes the main functions of the airport management system. The server device 20 is installed in the facilities of an airport company, an airline, or the like. Alternatively, the server device 20 may be a server installed in a cloud on a network.

[0024] The information terminals 30 are installed in various locations in the airport and are terminals that provide users (passengers) with information regarding procedures within the airport.

[0025] 3 is an example and is not intended to limit the configuration of the airport management system. The airport management system may include terminals and the like that are not shown.

[0026] [System Overview] The passenger's boarding procedure includes check-in, baggage check, security check, immigration, boarding pass verification, etc.

[0027] Users (passengers) can complete the above boarding procedures using biometric authentication, or they can use existing methods that do not require biometric authentication. If the boarding procedures are completed using biometric authentication, the above series of boarding procedures will be carried out sequentially at terminals installed in five locations.

[0028] The check-in terminal 10 is installed in the check-in lobby of an airport. The check-in terminal 10 is also a self-service terminal that is operated by a user to carry out check-in procedures. The check-in terminal 10 is also called a CUSS (Common Use Self Service) terminal.

[0029] When a user (passenger) arrives at the airport, the user operates the check-in terminal 10 to carry out the "check-in procedure." The user presents the check-in terminal 10 with a paper airline ticket, a two-dimensional barcode containing boarding information, a mobile device displaying a copy of the e-ticket, or the like. Once the check-in procedure is complete, the check-in terminal 10 outputs a boarding pass. The boarding pass includes both a paper boarding pass and an electronic boarding pass.

[0030] A user who has completed the check-in procedure and wishes to undergo boarding procedures using biometric authentication performs system registration using the check-in terminal 10. Specifically, the user has the check-in terminal 10 read the issued boarding pass and passport. The check-in terminal 10 also acquires the user's biometric information.

[0031] Examples of biometric information include data (features) calculated from physical characteristics unique to an individual, such as a face, fingerprint, voiceprint, veins, retina, and iris pattern. Alternatively, the biometric information may be image data such as a face image or fingerprint image. The biometric information may be any information that includes the user's physical characteristics. In this disclosure, a case where biometric information related to a person's "face" (a face image or features generated from a face image) is used will be described.

[0032] The check-in terminal 10 transmits information related to the boarding pass, passport, and biometric information to the server device 20. Specifically, the check-in terminal 10 transmits a "token issuance request" including information written on the boarding pass (boarding pass information), information written on the passport (passport information), and biometric information (e.g., a facial image) to the server device 20 (see FIG. 4).

[0033] The server device 20 performs identity verification using the biometric information written on the passport and the biometric information acquired by the check-in terminal 10. The server device 20 determines whether the facial image written on the passport and the facial image captured by the check-in terminal 10 substantially match.

[0034] If the two facial images (biometric information) substantially match, the server device 20 determines that the identity of the user who presented the passport to the check-in terminal 10 has been successfully verified.

[0035] If the identity verification is successful, the server device 20 performs system registration so that the user can proceed with the procedure using biometric authentication. Specifically, the server device 20 issues a token to be used for the boarding procedure of the user whose identity verification has been completed.

[0036] The issued token is identified by a token ID (Identifier). Information required for boarding procedures (e.g., biometric information, business information required for boarding procedures, etc.) is associated with the token ID. In other words, a "token ID" is issued when a user registers with the system, and is identification information that allows the user to undergo boarding procedures using biometric information. Once a token (token ID) is issued, the system user can use boarding procedures using biometric authentication.

[0037] In response to the issuance of the token, the server device 20 adds an entry to a registrant information database that stores detailed information about the generated token. The registrant information database will be described in detail later.

[0038] If the identity verification fails, the server device 20 will reject (refuse) the issuance of a token from the check-in terminal 10.

[0039] Once the token is issued (when the user has completed the system registration to proceed with the procedure using biometric authentication), the user can proceed with the boarding procedure independently (without the assistance of airport staff, etc.) using an authentication terminal (e.g., baggage check-in machine 11, etc.).

[0040] Users who wish to check in using conventional methods that do not rely on biometric authentication may do so using the check-in terminal 10, or at a counter where airline staff are waiting.

[0041] Once the check-in procedure is complete, the passenger will proceed to the baggage drop-off area or security checkpoint.

[0042] In the following explanation, a user who has registered with the system to check in using biometric authentication will be referred to as a "system registrant" or simply as a "registrant." A user who has not registered with the system to check in using biometric authentication will be referred to as a "system non-registrant" or simply as a "non-registrant."

[0043] Once the check-in procedure is complete, users (both registered and unregistered) can leave any baggage that cannot be carried on board at the baggage drop-off area.

[0044] A registered person deposits his / her baggage using a baggage drop machine 11. The baggage drop machine 11 is installed in an area adjacent to a baggage counter (manned counter) in an airport or in an area near the check-in terminal 10. The baggage drop machine 11 is a self-service terminal through which a registered person can carry out procedures (baggage drop procedures) to deposit baggage that will not be carried on board an aircraft. The baggage drop machine 11 is also called a CUBD (Common Use Bag Drop) terminal. After completing the baggage drop procedures, the registered person proceeds to the security checkpoint.

[0045] Non-registered passengers will hand over their baggage to airline staff, etc. After completing the baggage check-in procedure, non-registered passengers will proceed to the security checkpoint. Note that if the user (registered or non-registered) does not check in baggage, the baggage check-in procedure will be omitted.

[0046] Users (system registrants and non-system registrants) undergo security checks at the passenger passage system 12 installed at the security checkpoint.

[0047] The passenger passage system 12 is a gate device installed at the entrance to the security checkpoint in the airport. The passenger passage system 12 is also called a PRS (Passenger Reconciliation System), and is a system that determines whether or not a user can pass through at the entrance to the security checkpoint. After the user completes the security check procedure by passing through the passenger passage system 12, they proceed to the departure inspection area.

[0048] Registered passengers who pass the security check without any problems can pass through the gate equipment installed at the security checkpoint. On the other hand, non-registered passengers must present their boarding pass or other documents to the security officer, even if they pass the security check without any problems.

[0049] Users (system registered and non-registered) undergo immigration inspection at the immigration checkpoint.

[0050] The registered person undergoes immigration inspection at gate device 13. Gate device 13 is installed at the immigration area inside the airport. Gate device 13 is a device that automatically carries out immigration procedures for the registered person. After completing the immigration procedures, the registered person moves to the departure area where duty-free shops and boarding gates are located.

[0051] Non-registered passengers will undergo immigration inspection by immigration inspectors. After completing immigration inspection procedures, non-registered passengers will move to the departure area.

[0052] Users (system registrants and non-system registrants) pass through a boarding gate device 14 installed in the departure area and move to the boarding gate.

[0053] Registered passengers pass through the boarding gate device 14 where no airline staff are waiting nearby. Non-registered passengers pass through the boarding gate device 14 where airline staff are waiting nearby.

[0054] The boarding gate device 14, which controls the passage of registered persons, determines whether or not the registered person is permitted to board the aircraft. If the boarding gate device 14 determines that the registered person is permitted to board the aircraft, it opens the gate and allows the registered person to pass through.

[0055] The boarding gate device 14, where staff are waiting nearby, does not make the above judgment. The unregistered person presents their passport and boarding pass to the staff. If it is determined that the unregistered person is eligible to board the aircraft, the staff will allow the unregistered person to pass through the gate.

[0056] When a system registrant who has been issued a token arrives at an authentication terminal (e.g., boarding gate device 14), biometric information (e.g., a facial image) is acquired by the authentication terminal. The authentication terminal transmits an authentication request including the biometric information to server device 20 (see FIG. 5).

[0057] The server device 20 identifies a token (entry) by a matching process (one-to-N matching; N is a positive integer, the same applies below) using the biometric information acquired from the authentication terminal and the biometric information registered in the system. The user's boarding procedure is carried out based on the business information associated with the identified token. For example, the server device 20 transmits the boarding pass information of the user identified by the matching process to the boarding gate device 14.

[0058] The boarding gate device 14 determines whether or not the user (system registrant) is permitted to pass based on the received boarding pass information. Specifically, the boarding gate device 14 determines whether or not the user is permitted to pass based on whether or not the airline code and flight name set in the device by an employee or the like match the airline code and flight name in the boarding pass information obtained from the server device 20. If the airline codes and the like match, the user is permitted to pass, and if the airline codes and the like do not match, the user is denied passage.

[0059] As explained above, system registrants (users who proceed with procedures using biometric authentication) can proceed with procedures independently in each processing area: baggage drop-off, security checkpoint, immigration control, and the departure area. In contrast, system non-registrants (users who proceed with existing procedures without using biometric authentication) proceed with procedures together with staff, security inspectors, immigration inspectors, etc. waiting in each processing area: baggage drop-off, security checkpoint, immigration control, and the departure area.

[0060] Since passengers using the airport are a mixture of system registrants and non-registrants, each processing area, such as the immigration checkpoint and the departure area, requires equipment (facilities) for registrants and equipment for non-registrants. Furthermore, users (registered and non-registered) must be able to properly determine which equipment (facilities) to use.

[0061] For example, in the departure area, registered persons can pass through the boarding gate device 14 using biometric authentication and must go to a boarding gate device 14 where no staff are waiting. On the other hand, non-registered persons cannot pass through the boarding gate device 14 using biometric authentication and must go to a boarding gate device 14 where staff are waiting.

[0062] Therefore, in order to enable the recognition of the devices (authentication terminals, facilities) used by registered and unregistered persons, guide terminals 30 are installed in each procedure area of ​​the airport (baggage drop-off area, security check area, immigration control area, departure area). In the first embodiment, an example will be described in which the guide terminal 30 is installed in the departure area, as shown in FIG. 6.

[0063] A user who has moved to each processing area (the departure area in the example of FIG. 6) moves in front of the guide terminal 30. As shown in FIG. 6, if multiple guide terminals 30 are installed in the same processing area, the user moves in front of an available guide terminal 30.

[0064] The guide terminal 30 acquires biometric information of the user in front of it, and transmits a "determination request" including the acquired biometric information to the server device 20 (see FIG. 7).

[0065] The server device 20 executes a matching process using the acquired biometric information and biometric information registered in advance by a system registrant.

[0066] If the matching process is successful (if biometric information that substantially matches the acquired biometric information is registered), the server device 20 notifies the guide terminal 30 that the user who has arrived in front of the guide terminal 30 is a "system registrant."

[0067] If the matching process fails (if there is no registered biometric information that substantially matches the acquired biometric information), the server device 20 notifies the guide terminal 30 that the user who has arrived in front of the guide terminal 30 is a "system non-registered user."

[0068] The guide terminal 30 performs processing according to the received judgment result (whether the person to be judged is a registrant or a non-registrant). Specifically, if the person to be judged is a registrant, the guide terminal 30 guides the registrant to head to a boarding gate device 14 (a gate that supports biometric authentication) where no staff are waiting. If the person to be judged is a non-registrant, the guide terminal 30 guides the non-registrant to head to a boarding gate device 14 (a gate that does not support biometric authentication) where staff are waiting.

[0069] In this way, the guide terminal 30 has a function (guide function) of providing guidance to help users (system registrants and non-system registrants) proceed with predetermined procedures.

[0070] Furthermore, like the check-in terminal 10, the guide terminal 30 has a function (registration function) that enables the user to register with the system in order to proceed with the procedure using biometric authentication.

[0071] Specifically, if the person to be judged is an unregistered person and the unregistered person wishes to register with the system, the guide terminal 30 executes the same process for issuing a token as the check-in terminal 10. More specifically, the guide terminal 30 transmits to the server device 20 a token issuance request including the biometric information, passport information, and boarding pass information of the person wishing to register with the system.

[0072] Once system registration is completed on the guide terminal 30, the user changes from a non-registrant to a registrant, and subsequent procedures can proceed smoothly using biometric authentication. In other words, if the procedure does not use biometric authentication, it will take a long time for each person (non-registrant) at each terminal, and waiting lines may form at each terminal. However, if the procedure uses biometric authentication, the user (registrant) does not have to wait in such a line.

[0073] In this way, the guide terminal 30 has two functions (guide function and registration function). The guide terminal 30 is configured to be able to switch between enabling and disabling (activating and deactivating) these two functions and the processing content. An appropriate operation mode is set in the guide terminal 30 depending on the installation location, the operating situation, etc. For example, an airline employee or the like sets the operation mode of the guide terminal 30.

[0074] For example, the guide terminal 30 has four operation modes.

[0075] The first operation mode is a mode in which both the guide function and the registration function are enabled.

[0076] The second operation mode is a mode in which the guidance function is enabled and the registration function is disabled.

[0077] The third operation mode is a mode in which the guide function is enabled, prompting other apparatuses (terminals, devices) to register with the system, and the registration function is disabled.

[0078] The fourth operation mode is a mode in which the guidance function is disabled and the registration function is enabled.

[0079] In the first embodiment, a case will be described in which a guide terminal 30 set to the first operation mode is used.

[0080] Note that the boarding procedure using biometric authentication by each authentication terminal (baggage drop machine 11, passenger passage system 12, gate device 13, boarding gate device 14) shown in Figure 3 is one example and is not intended to limit the devices used in the procedure. For example, devices different from the above devices may be used for the boarding procedure, or some of the above devices may not be used for the procedure. For example, gate device 13 may not be included in the airport management system.

[0081] Next, each device included in the airport management system according to the first embodiment will be described in detail.

[0082] [Check-in terminal] As described above, the check-in terminal 10 is a device that provides system users with operations related to check-in procedures and system registration.

[0083] 8 is a diagram showing an example of a processing configuration (processing module) of the check-in terminal 10 according to the first embodiment. Referring to FIG. 8, the check-in terminal 10 includes a communication control unit 201, a check-in execution unit 202, a system registration unit 203, a message output unit 204, and a storage unit 205.

[0084] The communication control unit 201 is a means for controlling communication with other devices. For example, the communication control unit 201 receives data (packets) from the server device 20. The communication control unit 201 also transmits data to the server device 20. The communication control unit 201 passes data received from other devices to other processing modules. The communication control unit 201 transmits data acquired from other processing modules to other devices. In this way, other processing modules transmit and receive data to and from other devices via the communication control unit 201. The communication control unit 201 has a function as a receiving unit that receives data from other devices and a function as a transmitting unit that transmits data to other devices.

[0085] The check-in execution unit 202 is a means for carrying out the check-in procedure for a user. The check-in execution unit 202 executes the check-in procedure, such as seat selection, based on the airline ticket presented by the user. For example, the check-in execution unit 202 transmits the information written on the airline ticket to a DCS (Departure Control System) and obtains the information to be written on the boarding pass from the DCS. Note that the operation of the check-in execution unit 202 can be the same as the operation of existing check-in terminals, and therefore a detailed description thereof will be omitted.

[0086] The system registration unit 203 is a means for performing system registration of users who wish to undergo boarding procedures using biometric authentication. For example, after the check-in procedure is completed, the system registration unit 203 displays a GUI (Graphical User Interface) for the user to confirm whether or not they wish to undergo "boarding procedures using a facial image."

[0087] When a user requests system registration, the system registration unit 203 acquires three pieces of information (boarding pass information, passport information, and biometric information) using a GUI for acquiring these three pieces of information. The system registration unit 203 acquires the boarding pass information and passport information from the boarding pass and passport held by the user. The system registration unit 203 controls a reader (not shown) such as a scanner to acquire the information written on the boarding pass (boarding pass information) and the information written on the passport (passport information).

[0088] Boarding pass information includes name (last name, first name), airline code, flight number, boarding date, departure airport (boarding airport), destination airport (arrival airport), seat number, boarding time, arrival time, etc. Passport information includes passport face image, name, gender, nationality, passport number, passport issuing country, etc.

[0089] Furthermore, the system registration unit 203 acquires biometric information of the user. The system registration unit 203 controls a camera to acquire a facial image of the user. For example, when the system registration unit 203 detects a face in an image captured constantly or periodically, it captures a picture of the user's face and acquires the facial image.

[0090] Thereafter, the system registration unit 203 generates a token issuance request including the acquired three pieces of information (boarding pass information, passport information, and biometric information).

[0091] For example, the system registration unit 203 generates a token issuance request including an identifier of its own device (hereinafter referred to as a terminal ID), boarding pass information, passport information, biometric information, etc. The terminal ID may be a MAC (Media Access Control) address or an IP (Internet Protocol) address of the check-in terminal 10. The system registration unit 203 transmits the generated token issuance request to the server device 20.

[0092] The system registration unit 203 passes the response (response to the token issuance request) acquired from the server device 20 to the message output unit 204.

[0093] The message output unit 204 is a unit for outputting various messages. For example, the message output unit 204 outputs a message in response to a response obtained from the server device 20.

[0094] When a response (acknowledgement) indicating that the token has been successfully issued is received, the message output unit 204 outputs that information. For example, the message output unit 204 outputs a message such as "Future procedures can be carried out using facial authentication."

[0095] If a response (negative response) indicating that the token issuance has failed is received, the message output unit 204 outputs that information. For example, the message output unit 204 outputs a message such as "Sorry, we cannot process your request using facial authentication. Please go to a manned booth."

[0096] The storage unit 205 is a means for storing information necessary for the operation of the check-in terminal 10 .

[0097] [Boarding gate equipment] 9 is a diagram showing an example of a processing configuration (processing module) of the boarding gate device 14 according to the first embodiment. Referring to FIG. 9, the boarding gate device 14 includes a mode control unit 301, a communication control unit 302, a biometric information acquisition unit 303, an authentication request unit 304, a function realization unit 305, and a storage unit 306.

[0098] The mode control unit 301 is a means for controlling the operation mode of the boarding gate device 14. For example, the mode control unit 301 acquires the operation mode (biometric authentication compatible mode, biometric authentication non-compatible mode, power-off mode) according to a switch attached to the boarding gate device 14. Alternatively, the mode control unit 301 may acquire the operation mode through a GUI (Graphical User Interface) displayed on a liquid crystal panel or the like.

[0099] Note that the main functions of the boarding gate device 14 set to the biometric authentication non-compatible mode do not operate. This is because an employee waiting near the boarding gate device 14 determines whether or not a user (a person not registered in the system) is allowed to pass through the gate. Therefore, the operation of each processing module described below is the operation in the biometric authentication compatible mode.

[0100] The communication control unit 302 is a means for controlling communication with other devices. For example, the communication control unit 302 receives data (packets) from the server device 20. The communication control unit 302 also transmits data to the server device 20. The communication control unit 302 passes data received from other devices to other processing modules. The communication control unit 302 transmits data acquired from other processing modules to other devices. In this way, other processing modules transmit and receive data to and from other devices via the communication control unit 302. The communication control unit 302 has a function as a receiving unit that receives data from other devices and a function as a transmitting unit that transmits data to other devices.

[0101] The biometric information acquisition unit 303 is a means for controlling a camera (not shown) and acquiring biometric information of a user (person to be authenticated). The biometric information acquisition unit 303 captures an image in front of the device periodically or at a predetermined timing. The biometric information acquisition unit 303 determines whether the acquired image contains a human face image, and if a face image is included, extracts the face image from the acquired image data.

[0102] Note that since existing technologies can be used for the facial image detection process and facial image extraction process by the biometric information acquisition unit 303, detailed description thereof will be omitted. For example, the biometric information acquisition unit 303 may extract a facial image (face region) from image data using a learning model trained by a CNN (Convolutional Neural Network). Alternatively, the biometric information acquisition unit 303 may extract a facial image using a method such as template matching.

[0103] The biometric information acquisition unit 303 passes the extracted face image to the authentication request unit 304 .

[0104] The authentication request unit 304 is a means for requesting authentication of the user in front of the server device 20. The authentication request unit 304 generates an authentication request including the acquired face image and transmits it to the server device 20.

[0105] The authentication request unit 304 receives a response to the authentication request from the server device 20.

[0106] The authentication request unit 304 passes the authentication result (authentication success, authentication failure) acquired from the server device 20 to the function realization unit 305. If the authentication is successful, the authentication request unit 304 also passes the "business information" acquired from the server device 20 to the function realization unit 305.

[0107] The function realization unit 305 is a means for realizing the “passage control of users” function of the boarding gate device 14 .

[0108] If the authentication result is "authentication failed," the function realization unit 305 notifies the user (the person who failed authentication; the person who was determined to have failed authentication) to that effect. In addition, the function realization unit 305 closes the flapper, gate, etc., to deny the user passage.

[0109] If the authentication is successful, the function realization unit 305 acquires the airline code, flight name, etc. written on the boarding pass issued to the user from the acquired business information (boarding pass information). The function realization unit 305 determines whether the airline code and flight name previously set in its own device by an airline employee or the like matches the airline code and flight name acquired from the server device 20.

[0110] If the airline code and the like match, the function realization unit 305 allows the user (system registrant) to pass through the gate. The function realization unit 305 opens the flapper, gate, and the like to allow the user to pass through.

[0111] If the airline code and the like do not match, the function realization unit 305 denies the user passage through the gate. The function realization unit 305 closes the flapper, gate, and the like, and denies the user passage.

[0112] The storage unit 306 is a means for storing information necessary for the operation of the boarding gate device 14 .

[0113] [Other authentication devices] The basic processing configuration of the other authentication terminals included in the airport management system (baggage drop machine 11, passenger passage system 12, gate device 13) can be the same as the processing configuration of boarding gate device 14 shown in Fig. 9, so detailed explanation will be omitted. Each terminal acquires biometric information (facial image) of the person to be authenticated and requests authentication using the acquired biometric information from server device 20. If authentication is successful, the function assigned to each terminal is executed.

[0114] [Server device] 10 is a diagram illustrating an example of a processing configuration (processing module) of the server device 20 according to the first embodiment. Referring to FIG. 10, the server device 20 includes a communication control unit 401, a token issuing unit 402, an authentication request processing unit 403, a determination request processing unit 404, and a storage unit 405.

[0115] The communication control unit 401 is a means for controlling communication with other devices. For example, the communication control unit 401 receives data (packets) from the check-in terminal 10 or the like. The communication control unit 401 also transmits data to the check-in terminal 10 or the like. The communication control unit 401 passes data received from other devices to other processing modules. The communication control unit 401 transmits data acquired from other processing modules to other devices. In this way, other processing modules transmit and receive data to and from other devices via the communication control unit 401. The communication control unit 401 has a function as a receiving unit that receives data from other devices and a function as a transmitting unit that transmits data to other devices.

[0116] The token issuing unit 402 is a means for issuing a token in response to a token issuance request from the check-in terminal 10 or the information terminal 30. The token issuing unit 402 extracts a facial image included in the token issuance request (a facial image of the user who wishes to register in the system) and a facial image included in the passport information. The token issuing unit 402 determines whether these two facial images substantially match and performs identity verification.

[0117] The token issuing unit 402 executes matching (one-to-one matching) between the two face images, and generates feature amounts from each of the two images.

[0118] Since existing technology can be used for the process of generating features, a detailed description thereof will be omitted. For example, the token issuing unit 402 extracts the eyes, nose, mouth, etc. from a face image as feature points. After that, the token issuing unit 402 calculates the positions of the feature points and the distances between the feature points as feature amounts (generating a feature vector consisting of multiple feature amounts).

[0119] The token issuing unit 402 calculates the similarity between the two images based on the feature amounts, and determines whether the two images are facial images of the same person based on the result of threshold processing of the calculated similarity. Note that the similarity can be calculated using chi-square distance, Euclidean distance, or the like. The greater the distance, the lower the similarity, and the closer the distance, the higher the similarity.

[0120] For example, if the similarity is greater than a predetermined value (if the distance is shorter than a predetermined value), the token issuing unit 402 determines that the two facial images are of the same person (determines that identity verification is successful).If the similarity is equal to or less than a predetermined value, the token issuing unit 402 determines that the two facial images are not of the same person (determines that identity verification is unsuccessful).

[0121] If the identity verification is successful, the token issuing unit 402 issues a token. For example, the token issuing unit 402 generates a unique value as a token ID based on the date and time of processing, a sequence number, etc.

[0122] When the token issuing unit 402 generates a token (token ID), it transmits a positive response (token issuance successful) to the sender of the token issuance request (check-in terminal 10, guide terminal 30). When the token issuing unit 402 fails to generate a token ID, it transmits a negative response (token issuance failed) to the sender of the token issuance request (check-in terminal 10, guide terminal 30).

[0123] If the token issuing unit 402 succeeds in generating (issuing) the token ID, it registers the generated token ID, boarding pass information, passport information, and biometric information (feature amount) in the registrant information database (see FIG. 11).

[0124] The authentication request processing unit 403 is a means for processing authentication requests received from each authentication terminal such as the baggage drop machine 11 and the boarding gate device 14. The authentication request includes biometric information of the person to be authenticated. The authentication request processing unit 403 executes a matching process (one-to-N matching; N is a positive integer, the same applies hereinafter) using the biometric information included in the authentication request and the biometric information stored in the registered user information database.

[0125] The authentication request processing unit 403 generates features from the face image acquired from the authentication terminal. The authentication request processing unit 403 sets the generated features (feature vector) as features on the matching side, and sets the features registered in the registrant information database as features on the registration side.

[0126] The authentication request processing unit 403 determines that authentication has been successful if there is a feature among the multiple feature amounts registered in the registrant information database that has a similarity with the feature amount to be compared that is equal to or greater than a predetermined value.

[0127] If the authentication is successful, the authentication request processing unit 403 reads out the business information (passport information, boarding pass information, etc.) of the entry corresponding to the feature quantity with the highest similarity from the registrant information database.

[0128] The authentication request processing unit 403 transmits the authentication result to the authentication terminal (responds to the authentication request). If the authentication is successful, the authentication request processing unit 403 transmits a positive response to that effect (authentication successful) and including business information to the authentication terminal. If the authentication fails, the authentication request processing unit 403 transmits a negative response to that effect (authentication failed) to the authentication terminal.

[0129] The determination request processing unit 404 is a means for processing a determination request acquired from the guide terminal 30. Similar to the authentication request processing unit 403, the determination request processing unit 404 executes a matching process (1:N matching) using the biometric information included in the determination request and the biometric information registered in the registrant information database.

[0130] If the matching process is successful (if biometric information that substantially matches the biometric information included in the determination request is registered in the registrant information database), the determination request processing unit 404 sends an affirmative response to the guidance terminal 30 indicating that the determination was successful (that the person being determined is a system registrant).

[0131] If the matching process fails (if biometric information that substantially matches the biometric information included in the determination request is not registered in the registrant information database), the determination request processing unit 404 sends a negative response to the guidance terminal 30 indicating that the determination has failed (that the person being determined is not registered in the system).

[0132] The storage unit 405 stores various information necessary for the operation of the server device 20. In the storage unit 405, a registrant information database is constructed.

[0133] [Information terminal] As described above, the guide terminal 30 has the function of providing guidance to users and the function of registering users in the system. The guide terminal 30 is configured to be portable and can be installed anywhere. Of course, the guide terminal 30 can also be used by fixing it to a predetermined location.

[0134] 12 is a diagram showing an example of a processing configuration (processing module) of guide terminal 30 according to the first embodiment. Referring to FIG. 12, guide terminal 30 includes a mode control unit 501, a communication control unit 502, a biometric information acquisition unit 503, a determination request unit 504, a guide unit 505, a system registration unit 506, and a storage unit 507.

[0135] Mode control unit 501 is a means for controlling the operation mode of guide terminal 30. For example, mode control unit 501 acquires a setting value of the operation mode (first to fourth operation modes) according to a switch attached to guide terminal 30. Alternatively, mode control unit 501 may acquire the operation mode from a GUI (Graphical User Interface) displayed on a liquid crystal panel or the like.

[0136] As described above, in the first embodiment, a case will be described in which the first operation mode (an operation mode in which the guidance function and the registration function are enabled) is set.

[0137] The communication control unit 502 is a means for controlling communication with other devices. For example, the communication control unit 502 receives data (packets) from the server device 20. The communication control unit 502 also transmits data to the server device 20. The communication control unit 502 passes data received from other devices to other processing modules. The communication control unit 502 transmits data acquired from other processing modules to other devices. In this way, other processing modules transmit and receive data to and from other devices via the communication control unit 502. The communication control unit 502 has a function as a receiving unit that receives data from other devices and a function as a transmitting unit that transmits data to other devices.

[0138] The biometric information acquisition unit 503 is a means for controlling a camera (not shown) and acquiring biometric information of a user (a system registrant, a system non-registrant; a person to be judged). The biometric information acquisition unit 503 periodically or at a predetermined timing captures an image in front of the device. The biometric information acquisition unit 503 determines whether the acquired image contains a human face image, and if a face image is included, extracts the face image from the acquired image data.

[0139] The biometric information acquisition unit 503 passes the extracted face image to the determination request unit 504 .

[0140] The determination request unit 504 is a means for requesting the server device 20 to determine whether or not the user in front of the server device 20 is a system registrant. More specifically, the determination request unit 504 requests the server device 20 to determine whether or not the person in front of the server device 20 is registered in the system to proceed with a predetermined procedure using an authentication terminal compatible with biometric authentication. The determination request unit 504 generates a determination request including the acquired face image and transmits it to the server device 20.

[0141] The determination request unit 504 receives a response (positive response, negative response) to the determination request from the server device 20. The determination request unit 504 passes the received determination result (whether the person being determined is a system registrant or a system non-registrant) to the guide unit 505.

[0142] The guidance unit 505 is a means for providing guidance to the person to be judged to proceed with a predetermined procedure (for example, a procedure to board an aircraft). The guidance unit 505 outputs a message according to the judgment result of the server device 20. Specifically, the guidance unit 505 guides a system registrant to the authentication terminal at which the registrant should proceed (line up), and guides a system non-registrant to the device at which the non-registrant should proceed (line up), etc.

[0143] In the example of Fig. 6, the system registrant is instructed to head to the left boarding gate device 14. At that time, the guide unit 505 displays, for example, a message as shown in Fig. 13A on a liquid crystal panel or the like.

[0144] Additionally, passengers who are not registered with the system are instructed to head towards the boarding gate device 14 on the right (see FIG. 13B).

[0145] In this way, when a person to be judged is registered in the system, the guidance unit 505 provides guidance to the person to be judged who is registered in the system regarding an authentication terminal (a terminal, device, apparatus, etc. that supports biometric authentication). When a person to be judged is not registered in the system, the guidance unit 505 provides guidance to the person to be judged who is not registered in the system regarding an apparatus other than an authentication terminal (a terminal, device, apparatus, etc. that supports a procedure that is different from conventional biometric authentication).

[0146] Furthermore, when providing guidance to a non-system registered person, the guidance unit 505 displays a GUI for obtaining information on whether or not the non-system registered person wishes to undergo boarding procedures through biometric authentication (see FIG. 13B).

[0147] When a non-system registered user desires to register in the system (when the registration button is pressed), the guide unit 505 notifies the system registration unit 506 to that effect.

[0148] The system registration unit 506 is a means for registering users who wish to undergo boarding procedures using biometric authentication in the system.

[0149] When a person to be judged who is not registered in the system wishes to register in the system, the system registration unit 506 transmits a token issuance request including the biometric information of the person to be judged who is not registered in the system to the server device 20. In this way, by transmitting the token issuance request, the system registration unit 506 requests the server device 20 to register the person to be judged who is not registered in the system.

[0150] The system registration unit 506 transmits to the server device 20 a token issuance request including the biometric information of the person who wishes to register in the system, the passport information of the passport held by the person, and the boarding pass information of the boarding pass.

[0151] The operation of system registration unit 506 can be the same as the operation of system registration unit 203 of check-in terminal 10, and therefore a more detailed description will be omitted.

[0152] Storage unit 507 is a means for storing information necessary for the operation of guide terminal 30.

[0153] [System Operation] Next, the operation of the airport management system according to the first embodiment will be described. Fig. 14 is a sequence diagram showing an example of the operation of the airport management system according to the first embodiment. With reference to Fig. 14, the operation when the guide terminal 30 provides guidance to a user (allocation of passengers) will be described.

[0154] Guide terminal 30 acquires biometric information of the user (system registrant or non-system registrant) in front of it (step S01).

[0155] The guide terminal 30 transmits a determination request including the acquired biometric information to the server device 20 (step S02).

[0156] Server device 20 executes a matching process using the biometric information acquired from guide terminal 30 and the biometric information registered in the registrant information database (step S03).

[0157] If the matching process is successful, the server device 20 determines that the person corresponding to the biometric information transmitted from the guide terminal 30 is a "system registrant." If the matching process is unsuccessful, the server device 20 determines that the person corresponding to the biometric information transmitted from the guide terminal 30 is a "system non-registrant."

[0158] Server device 20 transmits the determination result (whether the person being determined is a system registrant or a system non-registrant) to guide terminal 30 (step S04).

[0159] Based on the acquired determination result, the guide terminal 30 guides the user to the destination (the terminal, device, etc. to which the user is heading) (step S05).

[0160] When a non-registrant wishes to register with the system, the guide terminal 30 executes a process related to system registration to proceed with the procedure using biometric authentication (step S06). Specifically, the guide terminal 30 transmits a token issuance request including the biometric information, passport information, and boarding pass information of the person wishing to register to the server device 20.

[0161] As described above, the guide terminal 30 according to the first embodiment is set to the first operating mode, and the guide function and registration function operate. The guide terminal 30 determines whether a user who arrives at the processing area is a system registrant or a system non-registrant. If the user is a system non-registrant and wishes to register, the guide terminal 30 issues a token by transmitting the user's biometric information, etc., to the server device 20. As a result, even if a user has not completed the system registration procedure at the check-in terminal 10, the user is registered in the processing area after the check-in lobby, improving user convenience. Furthermore, since users who have forgotten to complete the system registration procedure are rescued, the utilization rate of biometric authentication (token issuance rate) increases, and the efficiency of the airport management system is improved. In other words, the widespread use of boarding procedures using biometric authentication increases the throughput of the entire airport management system. Furthermore, the guide function of the guide terminal 30 prevents users who have not completed the registration procedure for using biometric authentication from entering the processing lane using biometric authentication. As a result, users who have not completed the necessary procedures will not fail the biometric authentication procedure and block the passage of users who have completed the procedures to use biometric authentication, thereby maintaining convenience for users who use biometric authentication and preventing a decrease in system throughput.

[0162] [Second embodiment] Next, the second embodiment will be described in detail with reference to the drawings.

[0163] In the first embodiment, the guide terminal 30 is set to a first operation mode (an operation mode in which the guide function and the registration function are enabled). In the second embodiment, the guide terminal 30 is set to a second operation mode (an operation mode in which the guide function is enabled and the registration function is disabled).

[0164] The configuration of the airport management system according to the second embodiment can be the same as that of the first embodiment, and therefore the explanation corresponding to Fig. 3 will be omitted. Also, the processing configuration of each terminal (check-in terminal 10, baggage drop machine 11, etc.) and server device 20 according to the second embodiment can be the same as that of the first embodiment, and therefore the explanation thereof will be omitted.

[0165] The following description will focus on the differences between the first and second embodiments.

[0166] The guidance unit 505 of the guidance terminal 30 according to the second embodiment guides a system registrant to the terminal to which the registrant is heading (to line up), and guides a system non-registrant to the terminal to which the non-registrant is heading (to line up).

[0167] For example, the guidance unit 505 displays the information as shown in FIGS. 15A and 15B, and indicates the direction in which the user (system registrant or non-system registrant) should proceed.

[0168] It should be noted that system registration unit 506 of guide terminal 30 set to the second operation mode does not operate.

[0169] As described above, the guidance terminal 30 according to the second embodiment may provide the user with guidance to proceed with the procedure. For example, in a situation where it is not possible to install many guidance terminals 30 due to reasons such as limited space for installing guidance terminals 30 in each procedure area, if the system registration procedure is performed using the few guidance terminals 30, a line will form at the guidance terminal 30. In this way, the guidance terminal 30 can be flexibly operated according to the installation environment by switching the operation mode.

[0170] [Third embodiment] Next, the third embodiment will be described in detail with reference to the drawings.

[0171] In the second embodiment, the guide terminal 30 set to the second operation mode (the operation mode in which the guide function is enabled) has been described. In the third embodiment, the guide terminal 30 set to the third operation mode and the guide terminal 30 set to the fourth operation mode will be described.

[0172] As described above, the third operation mode is a mode in which the guidance function is enabled, the system registration is prompted on other devices (terminals, devices), and the registration function is disabled. The fourth operation mode is a mode in which the guidance function is disabled and the registration function is enabled.

[0173] As in the second embodiment, if a non-registered user is not provided with an opportunity to register with the system, the convenience for the non-registered user will decrease. That is, if the procedure for system registration is not completed, the user will not be given the opportunity to register with the system until the user boards the aircraft, which will decrease the convenience. Alternatively, the total number of users who perform procedures using biometric authentication will decrease, which will decrease the throughput of the entire airport management system.

[0174] In the third embodiment, in order to solve this problem, a case will be described in which a guide terminal 30 set to the third operation mode and a guide terminal 30 set to the fourth operation mode are used in combination. In the third embodiment, an operation mode according to the installation location is set for the guide terminal 30. For example, the third operation mode is set for a guide terminal 30 installed in the center of the departure area, and the fourth operation mode is set for a guide terminal 30 installed in the corner of the departure area.

[0175] The configuration of the airport management system according to the third embodiment can be the same as that of the first embodiment, and therefore the description corresponding to Fig. 3 will be omitted. Also, the processing configuration of each terminal (check-in terminal 10, baggage drop machine 11, etc.) and server device 20 according to the third embodiment can be the same as that of the first embodiment, and therefore the description thereof will be omitted.

[0176] The following description will focus on the differences between the first to third embodiments.

[0177] The guidance unit 505 of the guidance terminal 30 according to the third embodiment (the guidance terminal 30 set to the third operating mode) displays a GUI such as that shown in FIG. 13B when the determination result by the server device 20 is "non-system registered user."

[0178] When a non-registrant of the system desires to register in the system (desires to generate a token) by pressing the registration button shown in Fig. 13B, the guidance unit 505 guides the desirer to carry out the procedure for system registration on another device. For example, the guidance unit 505 displays a display as shown in Fig. 16 to prompt the desirer to carry out the procedure on another device.

[0179] A guide terminal 30 set to the fourth operation mode is installed in a location (the diagonally shaded area at the bottom left in the example of FIG. 16) specified by the guide terminal 30 set to the third operation mode.

[0180] The judgment request unit 504 of the guidance terminal 30 relating to the third embodiment (the guidance terminal 30 set to the fourth operating mode) passes the judgment result (whether the person being judged is a system registrant or a system non-registrant) obtained from the server device 20 to the system registration unit 506.

[0181] If the user is a system registrant, the system registration unit 506 displays a message indicating that the user has already been registered with the system.

[0182] If the user is not registered with the system, the system registration unit 506 displays a GUI such as that shown in FIG. 17 and acquires information as to whether the user wishes to register with the system.

[0183] If the user does not wish to register in the system (if the NO button is pressed), the system registration unit 506 will guide the user to a manned booth, etc. Alternatively, the system registration unit 506 may instruct the user to go to a guidance terminal 30 set in the third operation mode (a guidance terminal 30 in which the guidance function is enabled).

[0184] If the user wishes to register with the system (presses the YES button), the system registration unit 506 acquires the user's biometric information, passport information, and boarding pass information. The system registration unit 506 transmits a token issuance request including the acquired biometric information, passport information, and boarding pass information to the server device 20.

[0185] When the system registration unit 506 receives a notification from the server device 20 that the token has been successfully generated (when it receives a positive response), it notifies the user who has completed the system registration that subsequent procedures can be performed using biometric authentication. At this time, the system registration unit 506 may output a message to the user who has completed the system registration, informing them of the direction they should go (the terminal they should wait next to) (see FIG. 18).

[0186] As described above, in the third embodiment, the guide terminal 30 set to the third operation mode and the guide terminal 30 set to the fourth operation mode cooperate to register users who have not yet completed system registration without causing congestion at the guide terminal 30. Specifically, the guide terminal 30 set to the third operation mode acquires whether or not a person to be evaluated who has not yet registered in the system wishes to register in the system. If the person to be evaluated who has not yet registered in the system wishes to register in the system, the guide terminal 30 prompts the person to register in the system on a device other than the guide terminal 30. Furthermore, the guide terminal 30 set to the fourth operation mode does not perform a guide operation but instead provides the user with an interface for system registration. In this way, the registration procedure, which requires time to process, and the guide operation are performed separately, thereby improving both user convenience and system throughput.

[0187] [Fourth embodiment] Next, the fourth embodiment will be described in detail with reference to the drawings.

[0188] In the first to third embodiments, it has been explained that the operation mode of the guide terminal 30 is set to a predetermined value, and the guide terminal 30 operates in the set operation mode.

[0189] In the fourth embodiment, a case will be described in which the operation mode of the guide terminal 30 is determined by a notification from another device (for example, the server device 20, the boarding gate device 14, etc.). Here, the boarding gate device 14, etc., is not always in operation, but its operation or non-operation is determined in accordance with the departure of the aircraft. Therefore, in the guide terminal 30 that operates in response to the boarding gate device 14, if the boarding gate device 14 is not in operation, there is no point in enabling the guide function. Taking this into consideration, in the fourth embodiment, a guide terminal 30 will be described that prompts a user who has not generated a token to generate a token when the boarding gate device 14 is not in operation, and that determines whether a token is present and guides the user to an appropriate lane when the boarding gate device 14 is in operation. That is, in the fourth embodiment, a guide terminal 30 will be described in which the registration function is enabled before the start of boarding procedures and the guide function is enabled after boarding procedures have started.

[0190] The configuration of the airport management system according to the fourth embodiment can be the same as that of the first embodiment, and therefore the description corresponding to Fig. 3 will be omitted. Also, the processing configuration of each terminal (check-in terminal 10, baggage drop machine 11, etc.) and server device 20 according to the third embodiment can be the same as that of the first embodiment, and therefore the description thereof will be omitted.

[0191] The following description will focus on the differences between the first to fourth embodiments.

[0192] The mode control unit 301 of the boarding gate device 14 in the fourth embodiment notifies each guide terminal 30 of the operation mode of the device (biometric authentication compatible mode, biometric authentication non-compatible mode, power off mode) and the installation location ID that identifies the installation location of the device.

[0193] The installation location ID is, for example, information such as the first lane, the second lane, etc. For example, the first lane indicates the boarding gate device 14 installed at the left end, and the second lane indicates the boarding gate device 14 installed second from the left end.

[0194] The mode control unit 301 of the boarding gate device 14 transmits an "operation mode notification" including the operation mode of the device itself and the installation location ID to each information terminal 30 (see FIG. 19).

[0195] The mode control unit 501 of the guide terminal 30 according to the fourth embodiment determines the operation mode of the own device in accordance with the operation mode of the boarding gate device 14 of which it has been notified.

[0196] For example, if each boarding gate device 14 installed in the departure area is not in operation (operating mode is power-off mode), the guidance terminal 30 sets the operating mode of its own device to the fourth operating mode (operating mode in which the guidance function is disabled and the registration function is enabled).

[0197] On the other hand, when each boarding gate device 14 installed in the departure area is in operation (biometric authentication compatible mode or biometric authentication non-compatible mode), the guidance terminal 30 sets the operation mode of its own device to a second operation mode (an operation mode in which the guidance function is enabled and the registration function is disabled).

[0198] In this way, the airport management system may switch so as to enable a guidance function that guides passengers to the appropriate gate when the boarding gate device 14 is in operation, and to enable a registration function for token generation when the boarding gate device 14 is not in operation. More specifically, the mode control unit 501 of the guidance terminal 30 sets the operation mode to the second operation mode when the authentication terminal is in operation, and sets the operation mode to the fourth operation mode when the authentication terminal is not in operation.

[0199] <Modification of the Fourth Embodiment> In the fourth embodiment, a case has been described in which each boarding gate apparatus 14 notifies the guide terminal 30 of its operation mode. Here, the operation mode of each boarding gate apparatus 14 may be set in each boarding gate apparatus 14 via the server apparatus 20. Specifically, the server apparatus 20 may determine the operation mode (power on, power off) of the boarding gate apparatus 14 based on the aircraft departure schedule acquired from the DCS, etc. Alternatively, the server apparatus 20 may determine the operation mode (biometric authentication compatible mode, biometric authentication non-compatible mode) of the boarding gate apparatus 14 based on instructions from airport staff.

[0200] In this case, the server device 20 may transmit an operation mode notification including the operation mode set for each boarding gate device 14 and the installation location ID to the guide terminal 30 (see FIG. 20). The guide terminal 30 may determine the operation mode in the same manner as when receiving an operation mode notification from the boarding gate device 14.

[0201] As described above, the guidance terminal 30 according to the fourth embodiment determines its own operation mode in response to notifications from other devices. As a result, flexible operation is possible, such as enabling the registration function when the boarding gate is closed and the guidance function when the boarding gate is open. In other words, an appropriate operation mode is automatically set in the guidance terminal 30, reducing the burden on airline staff and the like.

[0202] [Fifth embodiment] Next, the fifth embodiment will be described in detail with reference to the drawings.

[0203] In the first to fourth embodiments, the case where the guide terminal 30 is installed within the airport premises has been described. However, the guide terminal 30 may be installed in a facility other than the airport.

[0204] In the fifth embodiment, a case will be described in which the guide terminal 30 is installed in a facility other than an airport.

[0205] The following description will focus on the differences between the first to fifth embodiments.

[0206] In the fifth embodiment, a case will be described in which the guide terminal 30 is installed in the lobby of a hotel (for example, a hotel near an airport) as shown in Fig. 21. The operation mode of the guide terminal 30 according to the fifth embodiment is set to the fourth operation mode (an operation mode in which the registration function is enabled).

[0207] The guest uses the hotel terminal 40 installed in the lobby to complete the check-out procedure, or the guest informs a hotel employee of the intention to check out and completes the required procedures.

[0208] When the check-out procedure is completed, the hotel terminal 40 or a staff member will inform the guest at the information terminal 30 installed in the same lobby that the guest can register in the system to proceed with the check-in procedure using biometric authentication.

[0209] In response to the guidance, the user (guest) heads towards the guidance terminal 30.

[0210] When the biometric information acquisition unit 503 of the guide terminal 30 according to the fifth embodiment (the guide terminal 30 set to the fourth operation mode) detects a user in front of it (when it extracts the user's facial image), it notifies the system registration unit 506 of this.

[0211] The system registration unit 506 displays a GUI such as that shown in FIG. 22 and acquires whether or not the user wishes to register in the system.

[0212] If the user does not wish to register in the system (if the NO button is pressed), the system registration unit 506 does not perform any particular operation.

[0213] If the user desires to register with the system (when the YES button is pressed), the system registration unit 506 transmits to the server device 20 a token issuance request including biometric information and the like of the applicant.

[0214] When system registration is performed from a facility outside the airport, guide terminal 30 acquires airline ticket information (air ticket information) instead of the user's boarding pass, and transmits this to server device 20 together with biometric information and passport information.

[0215] If the server device 20 successfully verifies the identity of the user, it generates a token (adds an entry to the registrant information database). When the user for whom the token was generated completes the check-in procedure, the server device 20 obtains the user's boarding pass information from the check-in terminal 10 and adds it to the registrant information database.

[0216] When the server device 20 notifies the user that the token has been successfully generated (when a positive response is received), the system registration unit 506 notifies the user who has completed system registration that the airport procedures can be carried out using biometric authentication (see Figure 23).

[0217] <Modification 1 of the Fifth Embodiment> In the above fifth embodiment, the explanation has been given on the assumption that the user registers with the system to proceed with the boarding procedure at the airport using biometric authentication, using the check-in terminal 10 or the guide terminal 30. However, the user can also register with the system using a terminal that the user owns (such as a smartphone).

[0218] In this way, if the user's information has already been registered in the system, as explained in the first embodiment etc., the guide terminal 30 installed in a facility outside the airport may acquire the user's biometric information and transmit a determination request including the acquired biometric information to the server device 20. If the determination result is that "the user is a system registrant," the guide terminal 30 notifies the user that procedures within the airport can be carried out using biometric authentication.

[0219] If the determination result is that the user is not registered with the system, the information terminal 30 provides the user with information about system registration to proceed with procedures within the airport using biometric authentication.

[0220] In addition, if a user registers with the system on their own terminal, the user may forget whether or not they have registered with the system if there is a long period of time between the date of system registration and the date of boarding. Even in such cases, the user can easily check whether or not they have registered with the system by using the information device 30 installed in the hotel, etc.

[0221] <Modification 2 of the Fifth Embodiment> The functions of the guide terminal 30 according to the fifth embodiment may be incorporated into a terminal installed in a facility outside the airport. In the example in which the guide terminal 30 is installed in the lobby of the hotel, the functions of the guide terminal 30 may be incorporated into the hotel terminal 40.

[0222] 24 is a diagram showing an example of a processing configuration (processing module) of hotel terminal 40 according to Modification 2 of the fifth embodiment. Referring to FIG. 24, hotel terminal 40 includes a check-out execution unit 601, a system registration unit 602, and a storage unit 603.

[0223] The check-out execution unit 601 is a means for executing check-out processing for hotel guests. When the check-out procedure is completed, the check-out execution unit 601 notifies the system registration unit 602 to that effect.

[0224] The system registration unit 602 acquires whether or not the user wishes to register with the system. When the user wishes to register with the system, the system registration unit 602 acquires the user's biometric information, passport information, and airline ticket information, and transmits a token issuance request including this information to the server device 20.

[0225] The storage unit 603 stores information necessary for the operation of the hotel terminal 40 .

[0226] As described above, in the system according to the fifth embodiment, the guide terminal 30 is installed in a facility outside an airport. That is, the multi-function terminal (guide terminal 30) having guidance and registration functions is not limited to being installed near an AGB (Auto Boarding Gate) or the like where procedures are performed using biometric authentication, but may also be installed in facilities such as a train station, a hotel, or an event venue. A guide terminal 30 installed in a facility other than an airport, such as a hotel, executes a process to prompt a user to generate a token if a token has not been generated for the user when the checkout procedure or the like is completed. In other words, the guide terminal 30 may have, in addition to the guidance and registration functions, a payment function for making payment and a checkout procedure. Furthermore, when the guide terminal 30 is installed in a station, the guide terminal 30 may be linked to a ticket gate. For example, a ticket gate for transportation to the airport may determine whether a token has been issued using biometric information, and if a token has not been issued, a token issuance procedure may be performed at a guide terminal 30 installed on the same premises. As a result, more users will use biometric authentication.

[0227] [Sixth embodiment] Next, the sixth embodiment will be described in detail with reference to the drawings.

[0228] In the first to fifth embodiments, the case where the guide terminal 30 has a function for system registration related to procedures within the airport has been described.

[0229] In the sixth embodiment, a case will be described in which the guide terminal 30 has a function for system registration of procedures different from those in the airport.

[0230] The following description will focus on the differences between the first to sixth embodiments.

[0231] Fig. 25 is a diagram showing an example of the schematic configuration of a ticket management system according to the sixth embodiment. Fig. 25 shows an example in which a guide terminal 30 is installed in an airport and an entrance gate 15 is installed at an event venue. The ticket management system also includes a management server 50.

[0232] A user who has purchased a ticket to enter an event venue can use biometric authentication to register with the system in order to enter the event venue. Specifically, the user registers with the system using the information terminal 30.

[0233] The operation mode of the guide terminal 30 according to the sixth embodiment is set to the fourth operation mode (a mode in which the guide function is disabled and the registration function is enabled).

[0234] When the biometric information acquisition unit 503 of the guide terminal 30 according to the sixth embodiment detects a user in front of it (when it extracts a facial image of the user), it notifies the system registration unit 506 to that effect.

[0235] The system registration unit 506 displays a GUI such as that shown in FIG. 26 and acquires whether or not the user wishes to register in the system.

[0236] If the user does not wish to register in the system (if the NO button is pressed), the system registration unit 506 does not perform any particular operation.

[0237] If the user wishes to register with the system (when the YES button is pressed), the system registration unit 506 acquires the user's biometric information and the information written on the ticket (ticket information). The system registration unit 506 sends a token issuance request including the biometric information and ticket information to the management server 50.

[0238] The management server 50 registers the acquired biometric information and ticket information in a database (for example, a ticket purchaser database).

[0239] When a user arrives at the entrance gate 15, the entrance gate 15 transmits an authentication request including the user's biometric information to the management server 50.

[0240] The management server 50 performs a matching process using the biometric information acquired from the entrance gate 15 and pre-registered biometric information to confirm the ticket information of the identified user. If the management server 50 determines that the identified user is eligible to enter the event venue based on the ticket information of the identified user, it notifies the entrance gate 15 that the authentication was successful.

[0241] If the verification process fails, or if it is determined that the user is not qualified to enter the event venue, the management server 50 notifies the entrance gate 15 of the authentication failure.

[0242] When the entrance gate 15 receives a successful authentication, it opens the gate and allows the user to pass through. When the entrance gate 15 receives a failed authentication, it closes the gate and denies the user passage.

[0243] As described above, the guide terminal 30 according to the sixth embodiment performs system registration other than the boarding procedure that is performed outside the airport. By supporting system registration other than the boarding procedure, the guide terminal 30 contributes to the spread of biometric authentication.

[0244] Next, the hardware of each device that constitutes the airport management system will be described. Figure 27 is a diagram showing an example of the hardware configuration of guide terminal 30.

[0245] The guide terminal 30 can be configured by an information processing device (so-called a computer), and has the configuration exemplified in Fig. 27. For example, the guide terminal 30 has a processor 311, a memory 312, an input / output interface 313, a communication interface 314, etc. The components such as the processor 311 are connected by an internal bus or the like, and are configured to be able to communicate with each other.

[0246] However, the configuration shown in Fig. 27 is not intended to limit the hardware configuration of the guide terminal 30. The guide terminal 30 may include hardware not shown, and may not include the input / output interface 313 as necessary. Furthermore, the number of processors 311 and the like included in the guide terminal 30 is not intended to be limited to the example shown in Fig. 27, and for example, the guide terminal 30 may include multiple processors 311.

[0247] The processor 311 is a programmable device such as a central processing unit (CPU), a micro processing unit (MPU), or a digital signal processor (DSP). Alternatively, the processor 311 may be a device such as a field programmable gate array (FPGA) or an application specific integrated circuit (ASIC). The processor 311 executes various programs including an operating system (OS).

[0248] The memory 312 is a random access memory (RAM), a read only memory (ROM), a hard disk drive (HDD), a solid state drive (SSD), etc. The memory 312 stores an OS program, application programs, and various data.

[0249] The input / output interface 313 is an interface for a display device and an input device (not shown). The display device is, for example, a liquid crystal display. The input device is, for example, a device that accepts user operations such as a keyboard or a mouse.

[0250] The communication interface 314 is a circuit, module, etc. that communicates with other devices. For example, the communication interface 314 includes a network interface card (NIC).

[0251] The functions of the guidance terminal 30 are realized by various processing modules. The processing modules are realized, for example, by the processor 311 executing a program stored in the memory 312. The program can be recorded on a computer-readable storage medium. The storage medium can be a non-transitory medium such as a semiconductor memory, a hard disk, a magnetic recording medium, or an optical recording medium. That is, the present invention can also be embodied as a computer program product. The program can be downloaded via a network or updated using a storage medium storing the program. The processing modules can also be realized by a semiconductor chip.

[0252] The server device 20, check-in terminal 10, etc. can also be configured using information processing devices in the same way as the guide terminal 30, and their basic hardware configurations are no different from those of the guide terminal 30, so a description thereof will be omitted.

[0253] The guide terminal 30, which is an information processing device, is equipped with a computer, and the computer executes a program to realize the functions of the guide terminal 30. The guide terminal 30 also executes a control method for the guide terminal 30 by the program.

[0254] [Variations] The configuration, operation, etc. of the airport management system described in the above embodiment are merely examples and are not intended to limit the system configuration, etc.

[0255] In the above embodiment, the guidance terminal 30 provides guidance regarding the terminal used by the user (an authentication terminal that supports biometric authentication, a terminal or device that does not support biometric authentication, etc.). Here, the guidance terminal 30 may provide general guidance such as "terminal on the left" or "terminal on the right," or may provide detailed guidance regarding the terminal to which each user is heading. For example, the guidance terminal 30 may provide guidance that directly specifies the terminal, such as "proceed to lane 1."

[0256] Alternatively, the content of the guidance may be determined by the server device 20, rather than by the guidance terminal 30. For example, the server device 20 (determination request processing unit 404) may specify the authentication terminal to which the guidance terminal 30 should notify each user (system registrant or system non-registrant) along with the result of the determination request.

[0257] At this time, server device 20 may determine the authentication terminal to notify each guide terminal 30, taking into consideration the operation status and congestion status of the authentication terminal (e.g., boarding gate device 14; ABG (Automated Border Gate) gate). For example, server device 20 may determine the authentication terminal to notify each guide terminal 30 in order so that the number of users lining up at each authentication terminal is equal. In other words, server device 20 may dynamically determine the authentication terminal using a round robin method and notify each guide terminal 30 of the determined authentication terminal.

[0258] In the above embodiment, the case has been described where the authentication terminal (e.g., boarding gate device 14) determines whether a user is permitted to pass through the gate. However, the server device 20 may also perform this determination. For example, with regard to whether a user is permitted to pass through the boarding gate device 14, the server device 20 may determine whether a user is permitted to pass through the boarding gate device 14 based on the user's boarding pass information and information set in the boarding gate device 14 (airline code, flight number, etc.). The server device 20 may set the result of the authentication process (authentication successful, authentication failed) based on the determination result.

[0259] In the above embodiment, the server device 20 determines whether the user is a system registrant (whether a token has been issued to the user). If the user is determined to be a system registrant, the server device 20 may determine whether the user has arrived at the correct boarding gate (the location of the boarding gate device 14). Specifically, the server device 20 may determine whether the user can pass through the boarding gate device 14 based on the business information (boarding pass information) of the system registrant and the information (airline code, flight number) used by the boarding gate device 14 to determine whether the user can pass through the boarding gate device 14. If the server device 20 determines that the user cannot pass through the boarding gate device 14, the server device 20 may obtain the boarding gate to which the user should go and the boarding start time based on the user's boarding pass information and notify the information obtained, such as the boarding gate, to the information terminal 30. The information terminal 30 may present the notified information to the user. For example, the information terminal 30 may display a message such as, "The correct boarding gate for this customer is Gate No. 3. Please proceed to Gate No. 3." In this way, when a user is heading to the wrong boarding gate (boarding gate device 14), guide terminal 30 may guide the user to the correct boarding start time, the correct boarding gate, etc.

[0260] In the above embodiment, a case has been described in which biometric information related to a facial image is transmitted and received between devices. However, feature amounts generated from a facial image may also be transmitted and received between devices. In this case, the receiving server device 20 may use the received feature amounts for subsequent processing. Alternatively, the biometric information stored in the registrant information database may be feature amounts or facial images. If a facial image is stored, feature amounts may be generated from the facial image as needed. Alternatively, both facial images and feature amounts may be stored in the registrant information database.

[0261] In the fourth embodiment, it has been described that the guidance device 30 acquires the operation mode of the boarding gate device 14 from the boarding gate device 14 or the server device 20. However, the guidance device 30 may acquire the operation mode of the boarding gate device 14 by any method other than these. For example, an airline employee may set the operation mode of the boarding gate device 14 in the guidance terminal 30.

[0262] In the above embodiment, the case where the registrant information database is configured inside the server device 20 has been described, but the registrant information database may also be constructed in an external database server or the like. That is, some functions of the server device 20 or the like may be implemented in another server. More specifically, the above-described "authentication request processing unit (authentication request processing means)", "determination request processing unit (determination request processing means)", etc. may be implemented in any of the devices included in the system.

[0263] The form of data transmission and reception between each device (server device 20, guide terminal 30, etc.) is not particularly limited, but data transmitted and received between these devices may be encrypted. Passport information and the like is transmitted and received between these devices, and in order to appropriately protect personal information, it is desirable that encrypted data be transmitted and received.

[0264] In the flow charts (flowcharts, sequence diagrams) used in the above explanation, multiple steps (processes) are described in order, but the execution order of the steps executed in the embodiments is not limited to the order described. In the embodiments, the order of the illustrated steps can be changed to the extent that the content is not affected, such as by executing each process in parallel.

[0265] The above-described embodiments have been described in detail to facilitate understanding of the present disclosure, and it is not intended that all of the above-described configurations are required. Furthermore, when multiple embodiments are described, each embodiment may be used alone or in combination. For example, it is possible to replace part of the configuration of one embodiment with the configuration of another embodiment, or to add the configuration of another embodiment to the configuration of one embodiment. Furthermore, it is possible to add, delete, or replace part of the configuration of one embodiment with another configuration.

[0266] From the above explanation, it is clear that the present invention has industrial applicability, and the present invention can be suitably applied to airport management systems for users of aircraft, etc.

[0267] Some or all of the above embodiments can be described as, but are not limited to, the following supplementary notes. [Appendix 1] a determination request unit that transmits to the server device a determination request including biometric information of a person to be determined as to whether or not the person has been registered in the system to proceed with a predetermined procedure using an authentication terminal that supports biometric authentication; a registration unit that, when the person to be determined is not registered in the system, requests the server device to register the person to the system by sending a token issuance request including biometric information of the person to be determined who is not registered in the system to the server device; and A terminal comprising: [Appendix 2] 2. The terminal according to claim 1, further comprising a guidance unit that provides guidance to the person being evaluated to proceed with the specified procedure. [Appendix 3] The terminal according to claim 2, wherein the guidance unit provides guidance regarding the authentication terminal to the person to be evaluated who is registered in the system if the person to be evaluated is registered in the system. [Appendix 4] The terminal described in Appendix 2 or 3, wherein, if the person to be judged is not registered in the system, the guidance unit provides guidance to the person to be judged who is not registered in the system regarding a device other than the authentication terminal. [Appendix 5] The guidance unit obtains whether the person to be evaluated who has not been registered in the system wishes to register in the system, The terminal according to any one of appendices 2 to 4, wherein the registration unit sends the token issuance request to the server device when a person to be judged who is not registered in the system wishes to register in the system. [Appendix 6] A mode control unit that controls an operation mode of the device itself is further provided, In a first operation mode, the guiding unit obtains whether the person to be determined who is not registered in the system wishes to register in the system, and the registration unit transmits the token issuance request to the server device when the person to be determined who is not registered in the system wishes to register in the system; In a second operation mode, the guidance unit provides guidance to the person to be evaluated to proceed with the predetermined procedure; In a third operation mode, the guiding unit obtains whether the person to be determined who has not been registered in the system wishes to register in the system, and if the person to be determined who has not been registered in the system wishes to register in the system, prompts the person to perform the system registration on a device different from the own terminal, The terminal of claim 2, wherein in a fourth operating mode, the guide unit does not operate. [Appendix 7] The terminal described in Appendix 6, wherein in the fourth operating mode, when the person to be judged wishes to register in the system, the registration unit sends the token issuance request including biometric information of the person to be judged who wishes to register in the system to the server device. [Appendix 8] The mode control unit If the authentication terminal is operating, set the operation mode to the second operation mode; 8. The terminal according to claim 6 or 7, wherein the terminal sets the operation mode to the fourth operation mode when the authentication terminal is not in operation. [Appendix 9] A terminal described in any one of appendices 1 to 8, wherein the registration unit sends the token issuance request to the server device, the request including biometric information, passport information, and boarding pass information of the person to be judged who is not registered in the system. [Appendix 10] A terminal as described in Appendix 9, located at a facility other than the airport. [Appendix 11] 6. The terminal according to any one of Supplementary notes 1 to 5, wherein an operation mode is set according to an installation location. [Appendix 12] The terminal according to any one of Supplementary Notes 1 to 11, wherein the biometric information is a facial image or a feature generated from the facial image. [Appendix 13] An authentication terminal that supports biometric authentication, a server device that performs biometric authentication using biometric information; A terminal and Including, The terminal a determination request unit that transmits to the server device a determination request including biometric information of a person to be determined as to whether or not the person has been registered in the system to proceed with a predetermined procedure using the authentication terminal; a registration unit that, when the person to be determined is not registered in the system, requests the server device to register the person to the system by sending a token issuance request including biometric information of the person to be determined who is not registered in the system to the server device; and A system comprising: [Appendix 14] On the device, Sending a determination request including biometric information of a person to be determined as to whether or not the person has been registered in the system to proceed with a predetermined procedure using an authentication terminal compatible with biometric authentication to a server device; A terminal control method that, if the person to be judged is not registered in the system, requests the server device to register the person to the system by sending a token issuance request to the server device that includes biometric information of the person to be judged who is not registered in the system. [Appendix 15] The computer installed in the device A process of transmitting a determination request including biometric information of a person to be determined as to whether or not the person has been registered in the system to proceed with a predetermined procedure using an authentication terminal compatible with biometric authentication to a server device; If the person to be determined is not registered in the system, a process of requesting the server device to register the person to the system by sending a token issuance request including biometric information of the person to be determined who is not registered in the system to the server device; A computer-readable storage medium that stores a program for executing the above.

[0268] The disclosures of the above-cited prior art documents are incorporated herein by reference. Although the embodiments of the present invention have been described above, the present invention is not limited to these embodiments. Those skilled in the art will understand that these embodiments are merely illustrative and that various modifications are possible without departing from the scope and spirit of the present invention. In other words, the present invention naturally includes various modifications and alterations that may be made by those skilled in the art in accordance with the entire disclosure, including the claims, and the technical concepts thereof. [Explanation of symbols]

[0269] 10 Check-in terminal 11 Baggage drop machine 12 Passenger Transit System 13 Gate device 14 Boarding gate equipment 15 Entrance Gate 20 Server device 30 Information terminal 40 Hotel Terminals 50 Management Server 100 devices 101 Judgment request section 102 Registration Department 201 Communication control unit 202 Check-in Execution Department 203 System Registration Department 204 Message output section 205 Storage section 301 Mode control section 302 Communication control section 303 Biometric Information Acquisition Unit 304 Authentication Request Section 305 Functional Realization Department 306 Storage section 311 processor 312 memory 313 Input / Output Interface 314 Communication Interface 401 Communication control unit 402 Token Issuance Department 403 Authentication request processing unit 404 Judgment request processing unit 405 Storage section 501 Mode control section 502 Communication control unit 503 Biometric information acquisition unit 504 Judgment request section 505 Information Department 506 System Registration Department 507 Storage section 601 Checkout Execution Department 602 System Registration Department 603 Storage section

Claims

1. a procedure execution unit that performs a first procedure related to a first facility in which the device is installed; a determination request unit that automatically transmits to a server device a determination request including biometric information of a person to be determined as to whether or not the person is registered in a system for proceeding with a second procedure related to a second facility different from the first facility, the second procedure using an authentication terminal compatible with biometric authentication; and a registration unit that, when the person to be determined is a non-registrant who has not been registered in the system, requests the server device to register the non-registrant in the system by sending a token issuance request including biometric information of the non-registrant to the server device; and A terminal comprising:

2. a determination request unit that, when a procedure related to a first facility where the device is installed is completed, transmits to the server device a determination request including biometric information of a person to be determined whether or not the person has been registered in a system to proceed with a procedure related to a second facility different from the first facility, the procedure using an authentication terminal compatible with biometric authentication; a registration unit that, when the person to be determined is a non-registrant who has not been registered in the system, requests the server device to register the non-registrant in the system by sending a token issuance request including biometric information of the non-registrant to the server device; and a guidance unit that provides guidance regarding system registration to the person who is not registered with the system when the person to be determined is not registered with the system; Equipped with The operating mode is set according to the installation location, Any one of a first operation mode, a second operation mode, a third operation mode, and a fourth operation mode can be set, In the first mode of operation, The guidance unit obtains whether the unregistered person wishes to register with the system, the registration unit transmits the token issuance request to the server device when the unregistered user desires to register the system; In the second mode of operation, the guidance unit provides guidance for the person to be assessed to proceed with the predetermined procedure, The registration unit is not operational, In the third mode of operation, the guiding unit obtains whether the non-system registered person desires to register in the system, and if the non-system registered person desires to register in the system, prompts the non-system registered person to perform the system registration on a device different from the user's own terminal; The registration unit is not operational, In the fourth mode of operation, The guide does not move, The registration unit obtains whether the non-system registered person wishes to register with the system, and if the non-system registered person wishes to register with the system, sends the token issuance request to the server device.

3. The terminal according to claim 2 , wherein the registration unit transmits the token issuance request, which includes biometric information, passport information, and boarding pass information of the non-system registered person, to the server device.

4. On the device, performing a first procedure related to a first facility where the terminal is installed; automatically transmitting to a server device a determination request including biometric information of the person to be determined as to whether or not the person is registered in a system for proceeding with a second procedure relating to a second facility different from the first facility, the second procedure using an authentication terminal compatible with biometric authentication; A terminal control method that, if the person being judged is a non-system registered person who is not registered in the system, requests the server device to register the non-system registered person in the system by sending a token issuance request including biometric information of the non-system registered person to the server device.

5. a determination request step of, when a procedure related to a first facility where the device is installed is completed, transmitting to the server device a determination request including biometric information of the person to be determined as to whether or not the person has been registered in the system to proceed with a predetermined procedure related to a second facility different from the first facility, which procedure uses an authentication terminal compatible with biometric authentication; a registration process for requesting the server device to register the non-system registrant in the system by transmitting a token issuance request including biometric information of the non-system registrant in the case where the person to be determined is a non-system registrant who has not been registered in the system; a guidance step of providing guidance regarding system registration to the person not registered in the system when the person to be assessed is not registered in the system; A method for controlling a terminal, comprising: The operating mode is set according to the installation location, Any one of a first operation mode, a second operation mode, a third operation mode, and a fourth operation mode can be set, In the first mode of operation, The guidance step obtains whether the unregistered person desires to register with the system, the registration step includes transmitting the token issuance request to the server device when the non-registered user desires to register the system; In the second mode of operation, The guidance step provides guidance for the person to be assessed to proceed with the predetermined procedure, The registration process does not work, In the third mode of operation, The guidance step obtains whether the non-system registered person desires to register the system, and if the non-system registered person desires to register the system, prompts the non-system registered person to perform the system registration on a device different from the user's own terminal; The registration process does not work, In the fourth mode of operation, The guiding step does not operate, The registration process obtains whether the non-system registered person wishes to register in the system, and if the non-system registered person wishes to register in the system, the terminal control method sends the token issuance request to the server device.

6. The computer installed in the device performing a first procedure related to a first facility where the terminal is installed; a process of automatically transmitting to a server device a determination request including biometric information of a person to be determined as to whether or not the person is registered in a system for proceeding with a second procedure related to a second facility different from the first facility, the second procedure using an authentication terminal compatible with biometric authentication; If the person to be determined is a non-registrant who has not been registered in the system, a process of requesting the server device to register the non-registrant in the system by sending a token issuance request including biometric information of the non-registrant to the server device; A program to execute.

7. The computer installed in the device a determination request process for transmitting, to a server device, a determination request including biometric information of a person to be determined as to whether or not the person has been registered in a system to proceed with a predetermined procedure related to a second facility different from the first facility, which procedure uses an authentication terminal compatible with biometric authentication, when the procedure related to a first facility where the device is installed is completed; a registration process in which, if the person to be determined is a non-registrant who has not been registered in the system, a token issuance request including biometric information of the non-registrant is sent to the server device, thereby requesting the server device to register the non-registrant in the system; a guidance process for providing guidance regarding system registration to the person who is not registered in the system if the person to be determined is not registered in the system; A program for executing The operating mode is set according to the installation location, Any one of a first operation mode, a second operation mode, a third operation mode, and a fourth operation mode can be set, In the first mode of operation, The guidance process obtains whether the non-system registered person wishes to register in the system, the registration process includes transmitting the token issuance request to the server device when the unregistered user desires to register the system; In the second mode of operation, the guidance process provides guidance for the person to be assessed to proceed with the predetermined procedure, The registration process does not work, In the third mode of operation, The guidance process obtains whether the non-system registered person desires to register in the system, and if the non-system registered person desires to register in the system, prompts the non-system registered person to perform the system registration on a device different from the user's own terminal; The registration process does not work, In the fourth mode of operation, The guidance process does not operate, The registration process is a program that obtains whether the non-system registered person wishes to register with the system, and if the non-system registered person wishes to register with the system, sends the token issuance request to the server device.

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