Tenant app

Abstract

To provide a delivery management system that organizes the movement of a delivery personnel within an apartment complex from the perspective of protecting the privacy of residents and preventing crime within the apartment complex in addition to contributing to improving the working environment of delivery persons.SOLUTION: A delivery management system that allows a delivery person to operate an elevator using a mobile information terminal of the delivery person when delivering goods in an apartment complex equipped with the elevator includes a route setting unit that sets an elevator delivery route in which the elevator used by the delivery person and a boarding and alighting floor of the elevator are specified on the basis of link information between the delivered goods and the resident housing unit of the apartment complex, and an operation setting unit that generates an operation control signal for enabling the elevator specified by the elevator delivery route to be operated from a delivery person's mobile information terminal.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a system for arranging movement within an apartment building for a delivery person who delivers items to the apartment building equipped with an elevator. [Background technology]

[0002] Patent Document 1 discloses an apartment building intercom system that aims to reduce the burden on delivery companies when delivering packages to multiple dwelling units within an apartment building and that prevents residents from feeling anxious or stressed when receiving them. The intercom system includes a collective entrance unit that allows visitors to call residents, a room master unit that is installed in each dwelling unit and responds to the calls, and a controller that controls communication between the collective entrance unit and the room master unit. The intercom system has a company information registration unit in which the personal authentication information of delivery companies is registered, an authentication unit that verifies whether the delivery company operating the collective entrance unit is a registered delivery company, and a delivery notification control device that notifies the room master unit that the delivery company has arrived.If the authentication unit verifies that the person operating the collective entrance unit is a delivery company, the delivery notification control device displays a delivery destination input screen on the display unit of the collective entrance unit that allows multiple delivery units to be entered at once, and notifies the room master unit of the dwelling unit that the delivery company has arrived. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2020-127177 Summary of the Invention [Problem to be solved by the invention]

[0004] The apartment complex intercom system disclosed in Patent Document 1 has a server that stores facial authentication information for delivery personnel. The apartment entrance device authenticates whether the delivery personnel operating the apartment entrance device is a registered delivery personnel based on the server's determination, and notifies the main unit in each room that the delivery personnel has arrived. However, the system disclosed in Patent Document 1 does not restrict the behavior of delivery personnel once they enter the apartment complex, allowing them to move freely within the complex, leaving room for improvement in terms of privacy protection and crime prevention. Furthermore, as apartment complexes have recently tended to become larger, delivery personnel within the complex take longer to make deliveries, which contributes to the increased workload of delivery operations. Furthermore, in high-rise buildings, such as tower apartments, long waiting times for elevators reduce delivery personnel's delivery efficiency.

[0005] Therefore, the present invention aims to provide a delivery management system that contributes to improving the working environment of delivery personnel, including courier companies (sometimes abbreviated as "deliverers" in this specification), and that regulates the movement of delivery personnel within apartment complexes from the perspective of protecting the privacy of residents and preventing crime within apartment complexes. [Means for solving the problem]

[0006] The delivery management system provided by the present invention includes the following aspects. [1] A delivery management system that allows a delivery person who delivers an item to operate an elevator using a mobile information terminal in an apartment building equipped with an elevator, characterized by comprising: a route setting unit that sets an elevator delivery route that specifies the elevator to be used by the delivery person and the floors on which the elevator boards and disembarks based on information linking the delivery item to the resident's apartment in the apartment building; and an operation setting unit that generates an operation control signal to enable the elevator specified by the elevator delivery route to be operated from the delivery person's mobile information terminal. [2] The delivery management system described in [1] above, further comprising a progress management unit that manages the progress of the delivery route of the delivery person. [3] A delivery management system as described in [2] above, in which the progress management unit inputs signals from an external source to generate information on the current location of the delivery person. [4] The delivery management system described in [3] above, wherein the external signal includes information from the delivery person's mobile information terminal. [5] The delivery management system described in [3] above, wherein the external signal includes information from a recognition means provided in the elevator car. [6] The delivery management system described in [3] above, wherein the operation setting unit generates an operation control signal based on the current location information of the delivery person to enable operation of an elevator located further along the delivery route than the delivery person's current location. [7] The delivery management system of claim 1, wherein the operation setting unit is provided with: a list display setting unit that identifies multiple elevators to be used by the delivery person based on information from the route setting unit, and generates an operation control signal for displaying a list of the identified multiple elevators on the delivery person's mobile information terminal so that the multiple elevators can be selected at will; and a sequential display setting unit that generates an operation control signal for sequentially displaying multiple operation input screens on the delivery person's mobile information terminal based on multiple elevator delivery routes corresponding to one elevator selected by the delivery person's operation input on the list display. [Effects of the Invention]

[0007] According to the delivery management system of the present invention, the remote control function of elevators along the delivery route of the deliverer is displayed on the deliverer's mobile information terminal in a timely manner. This saves the deliverer time spent waiting for elevators and checking the route, shortening delivery time and improving the work environment of the deliverer. Furthermore, granting the deliverer limited remote control function of elevators is beneficial from the perspective of protecting the privacy of residents and preventing crime in apartment complexes. [Brief explanation of the drawings]

[0008] [Figure 1] 1 is a block diagram illustrating functions of an entrance / exit management system according to an embodiment of the present invention. [Figure 2]FIG. 10 is a flow diagram of the processes executed by a visitor registration unit, a visitor determination unit, a designated receipt determination unit, and a receipt instruction unit provided in a control device of an entry / exit management system according to one embodiment of the present invention. [Figure 3] 1 is an explanatory diagram of the processes executed by a visitor registration unit, a visitor determination unit, a designated receipt determination unit, and a receipt instruction unit provided in a control device of an entry / exit management system according to one embodiment of the present invention. [Figure 4] 10 is a diagram showing an example of an image displayed on a touch panel display in a waiting state before processing by a visitor registration unit is started. FIG. [Figure 5] 10 is a diagram showing an example of an image displayed on the touch panel display after the processing of the visitor registration unit has ended and before the processing of the visitor determination unit has started. FIG. [Figure 6] 10 is a diagram showing an example of an image displayed on a touch panel display after the processing of the designated method receiving unit is completed, instructing placement in a placement space as the designated receiving method. FIG. [Figure 7] 10 is a diagram showing an example of an image displayed on the touch panel display after the processing of the designated method receiving unit is completed, instructing that delivery be made to the front door as the designated receiving method. FIG. [Figure 8] 10 is a diagram showing an example of an image displayed on the touch panel display after the processing of the specified method receiving unit is completed, in order to instruct in-person delivery as the specified receiving method. FIG. [Figure 9] FIG. 10 is a diagram showing a screen that is displayed after the delivery person has completed input to the operation input unit. [Figure 10] 10 is an explanatory diagram of the processing executed by an entry / exit management system according to one embodiment of the present invention when placing an item in a placement space. FIG. [Figure 11] 10 is a diagram showing an example of an image displayed on a touch panel display when image recognition of a delivery is performed as an example of processing by the delivery registration unit. FIG. [Figure 12] This figure shows the state after the delivery item registration process by the delivery item registration unit has been completed, and an identification code indicating the URL of a website that displays the registration details on the deliverer's mobile information terminal is displayed on the touch panel display. [Figure 13] This is an example of a display image based on the website of the URL indicated by the identification code shown in Figure 12, where (a) lists the apartment numbers to which deliveries will be made, (b) lists the apartment numbers to which deliveries will be left in front of the front door, and (c) lists the apartment numbers of the recipients of the deliveries to be left in the drop-off space. [Figure 14] 10 is a diagram showing an example of an image displayed on a touch panel display when an identification code to be affixed to a delivery is being generated as an example of processing by a delivery registration unit. FIG. [Figure 15] 10A and 10B are diagrams showing the relationship between the identification code affixed to the delivery item and the delivery item, where (a) is an example of an image displaying a URL, and (b) is an example of a sticker displaying an identification code. [Figure 16] A figure showing an example of a display image that notifies the delivery person's mobile information terminal that the delivery item can be stored in the storage space due to processing by the storage space entry control unit. [Figure 17] A figure showing an example of a display image that notifies the delivery person's mobile information terminal that the delivery item has been stored in the storage space through the processing of the storage space entry control unit. [Figure 18] FIG. 10 is a diagram showing an example of an operation screen (administrator registration screen) for administrator registration in the resident app. [Figure 19] FIG. 10 is a diagram showing an example of a user registration operation screen (user registration screen) in the resident app. [Figure 20] FIG. 10 is a diagram showing an example of an operation screen (receipt designation screen) in the resident app for designating a method of receiving a delivery item. [Figure 21] FIG. 10 is a diagram showing a screen (visit history screen) that displays a visit history in the resident app. [Figure 22] FIG. 10 is a diagram showing a screen (visit response screen) in the resident app that displays a visitor's visit. [Figure 23] FIG. 10 is a diagram showing a screen (delivery notification screen) in the resident app that displays a delivery notification and receipt status. [Figure 24] 10 is an explanatory diagram of the processing executed by an entry / exit management system according to one embodiment of the present invention when receiving from a placement space. FIG. [Figure 25] FIG. 10 is a diagram showing the state on the delivery notification screen of the resident app where all delivery items have been received. [Figure 26] FIG. 10 is a diagram showing a screen (smart lock screen) that displays the operating status of the smart lock in the resident app. [Figure 27] FIG. 10 is a diagram showing an example of an operation screen (shared space reservation screen) for reserving a shared space in the resident app. [Figure 28] FIG. 10 is a diagram showing a calendar operation screen (calendar screen) in the resident app. [Figure 29] FIG. 10 is a diagram showing a screen (control room text notification screen) in the resident app that displays a text-based notification from the control room. [Figure 30] FIG. 10 is a diagram showing a screen (bulletin board screen) in the resident app that displays information that would conventionally be posted on a bulletin board. [Figure 31] FIG. 10 is a diagram showing a screen (flyer advertisement screen) in the resident app that displays a flyer advertisement received by the management office. [Figure 32] FIG. 1 is a block diagram illustrating functions of a delivery management system according to an embodiment of the present invention. [Figure 33] This is a diagram displayed after a deliverer has completed input into the operation input unit for multiple deliveries in the delivery management system according to this embodiment. [Figure 34] This figure shows the state after the delivery item registration process by the delivery item registration unit has been completed, and the processing of the delivery management device has been completed, with an identification code indicating the URL of a website that displays the registration details and delivery route on the delivery person's mobile information terminal being displayed on the touch panel display. [Figure 35] FIG. 10 is an explanatory diagram of the processing executed by the delivery management unit in this embodiment. [Figure 36] FIG. 10 is a diagram showing an example of a delivery route generated by the delivery management unit. [Figure 37] FIG. 35 is a diagram showing an outline of the delivery route, which is displayed on a website at the URL indicated by the identification code in FIG. 34. [Figure 38] This figure shows an example of a display image that notifies the delivery person's mobile information terminal that the processing of the placement and entry room control unit has not yet been executed and the delivery item is not yet ready to be placed in the placement space. [Figure 39] A figure showing an example of a display image that notifies the delivery person's mobile information terminal that the delivery item can be stored in the storage space due to processing by the storage space entry control unit. [Figure 40] A figure showing an example of a display image that notifies the delivery person's mobile information terminal that the delivery item has been stored in the storage space through the processing of the storage space entry control unit. [Figure 41] This figure shows an example of a screen displayed on the delivery person's mobile information terminal after the placement work in the placement space has been completed and before delivery to each building of an apartment building has been made. [Figure 42] This is an example of an elevator operation screen displayed on the delivery person's mobile information terminal when the delivery person delivers the delivery item along the delivery route using the first elevator in Building A. [Figure 43] FIG. 43 is a diagram showing an example of a screen displayed on the deliverer's mobile information terminal after the "Complete" button image located to the right of the display of the dwelling unit number 503 in FIG. 42 is touched. [Figure 44] This figure shows an example of a screen displayed on the delivery person's mobile information terminal after the progress management unit determines that the delivery person who touched the ``1'' button image on the display screen shown in Figure 43 has boarded the first elevator car in Building A. [Figure 45] FIG. 45 is a diagram showing an example of a screen displayed on the mobile information terminal of the deliverer after the operation setting unit 920 determines that the "Complete" button image on the display screen shown in FIG. 44 has been touched. [Figure 46] FIG. 46 is a diagram showing an example of a screen that is displayed by touching the elevator button image for building D on a screen equivalent to that of FIG. 45. [Figure 47] This figure shows an example of a screen that is displayed when the delivery person touches the "Complete" button image after delivery to the front door of the resident's apartment with apartment number 1421, the last delivery destination on the delivery route, has been completed. [Figure 48]FIG. 48 is a diagram showing an example of a screen that is displayed after a deliverer touches the "1" button image on the display screen of FIG. 47. [Figure 49] FIG. 49 is a diagram showing an example of a screen that is displayed after the deliverer touches the "Complete" button image on the display screen of FIG. 48. [Figure 50] FIG. 10 is a block diagram illustrating the functions of a delivery management system according to another example of an embodiment of the present invention. [Figure 51] FIG. 51 is a diagram showing another example of a delivery route generated by the delivery management unit based on the block diagram shown in FIG. 50. DETAILED DESCRIPTION OF THE INVENTION

[0009] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0010] (First embodiment) FIG. 1 is a block diagram illustrating the functions of an entrance / exit control system according to an embodiment of the present invention.

[0011] The entry / exit management system 1000 according to this embodiment is installed in an apartment building MD that includes an annex AH with an outer door OG, an entrance hall EH, a storage space CS, a management room CR, and multiple resident dwelling units DU. In this specification, the annex AH and the entrance hall EH may be collectively referred to as a "community entrance." The entry / exit management system 1000 includes an information input / output device 200 installed in the annex AH, and a control device 100 that can communicate with the information input / output device 200. In this embodiment, the control device 100 and the information input / output device 200 can communicate with each other via a network line NW.

[0012] The control device 100 may be installed inside the apartment building MD or outside the apartment building MD. A specific example of installation outside the apartment building MD is installation in a server room of a management company of the apartment building MD.

[0013] The information input / output device 200 has the same basic configuration as the intercom collective entrance unit typically installed in the vestibule AH of an apartment building MD. A typical intercom is equipped with a numeric keypad, camera, microphone, and speaker on the collective entrance unit. A visitor entering the vestibule AH through the outer door OG presses the apartment number they are visiting on the collective entrance unit to speak with the resident, who then operates the resident's room unit to unlock the autolock on the entrance / exit door EG located between the vestibule AH and the entrance hall EH.

[0014] Control device 100 includes visitor determination unit 110, designated receipt determination unit 115, receipt instruction unit 120, and communication unit. In Fig. 1, the communication unit is shown divided into resident communication unit 131 for communication with residents and management communication unit 132 for communication with information input / output device 200 and the like, based on the purpose of the communication unit, but in terms of hardware, they may be configured with a common communication module.

[0015] The visitor determination unit 110 determines the purpose of a visitor to the apartment complex MD and, based on this, determines whether the visitor is a deliverer whose purpose is to deliver a delivery item. If the visitor determination unit 110 determines that the visitor is a deliverer, the designated receipt determination unit 115 determines whether a resident of the apartment complex MD to be visited has specified a receipt method in advance. If the designated receipt determination unit 115 determines that a receipt method has been specified, it outputs a signal indicating the specified receipt method. The receipt instruction unit 120 receives the signal indicating the designated receipt method output by the designated receipt determination unit 115 and generates a control signal for communicating the receipt method determined by the resident to the information input / output device 200. This control signal is output from the receipt instruction unit 120 and input to the information input / output device 200 via the management communication unit 132.

[0016] The information input / output device 200 includes a visitor information receiving unit 210 that receives information indicating a visitor's arrival and transmits the information to the visitor determination unit 110, and the visitor determination unit 110 executes a process of determining whether the visitor is a deliverer based on the information from the visitor information receiving unit 210. The information input / output device 200 also includes a specified method receiving unit 220 that receives a control signal generated by the receipt instruction unit 120 and notifies the deliverer of the specified receipt method, and a specified method notifying unit 230 that notifies the deliverer of the receipt method determined by the resident based on the control signal received by the specified method receiving unit 220. The specified method notifying unit 230 may be a speaker, but an image display device such as a liquid crystal display is preferable because it can notify a variety of information.

[0017] If the visitor is a delivery person and a designated delivery method has been set, the delivery person can quickly learn the resident's designated delivery method, avoiding the need to return the package and avoiding the wait time for the delivery person to learn the designated delivery method, thereby improving delivery work efficiency. Furthermore, this is preferable from a security standpoint, as the resident can convey their intentions to the delivery person without directly communicating with the delivery person. With an intercom, there is a risk of a malicious third party posing as a delivery person operating the collective entrance door device and, if a child or elderly person answers, opening the individual entrance door ED and committing fraud. However, with the building access management system 1000 according to this embodiment, the resident can quickly notify the delivery method without disclosing any personal information, including whether they are present or absent, making such a problem less likely to occur.

[0018] Furthermore, by using this system, which notifies residents of visits, to also notify the manager of visits, business visits can be managed centrally. Specifically, the visit interface for mail and newspaper deliveries is shared, so mail and newspaper deliveries can be operated by visiting the manager, entering the building, and dropping off mail in the mailbox. This makes it possible to restrict visitors who, for example, only want to drop off flyers (flyer distributors). In the case of registered mail, a visit can be selected, and the operation can be the same as for cash-on-delivery deliveries.

[0019] The resident communication unit 131 of the control device 100 according to this embodiment is capable of communicating with the resident's mobile information terminal 400. In Fig. 1, as a specific example, a wireless communication device 700 capable of connecting the network line NW and the mobile information terminal 400 is provided in the resident's dwelling unit DU, and notification information sent from the resident communication unit 131 is transmitted to the mobile information terminal 400 via the wireless communication device 700 over the network line NW.

[0020] Since the resident can communicate with the control device 100 using the mobile information terminal 400, the system according to this embodiment can be introduced without modifying or replacing the intercom in the room.

[0021] The following describes in detail the processing performed by the access control system 1000 according to one embodiment of the present invention, taking as a specific example a case in which an information input / output device 200 is provided by modifying an existing intercom in a vestibule AH of an apartment building MD. FIG. 2 is a flow diagram of the processing performed by the visitor registration unit, visitor determination unit, designated receipt determination unit, and receipt instruction unit provided in the control device of the access control system according to one embodiment of the present invention. FIG. 3 is an explanatory diagram of the processing performed by the visitor registration unit, visitor determination unit, designated receipt determination unit, and receipt instruction unit provided in the control device of the access control system according to one embodiment of the present invention. The processing performed by the control device 100 will be described mainly with reference to FIG. 2, and the exchange of information between the control device 100 and the information input / output device 200 will be described mainly with reference to FIG. 3.

[0022] Fig. 4 is a diagram showing an example of an image displayed on the touch panel display in a waiting state before the processing of the visitor registration unit is started. Fig. 5 is a diagram showing an example of an image displayed on the touch panel display after the processing of the visitor registration unit is finished and before the processing of the visitor determination unit is started. Fig. 6 is a diagram showing an example of an image displayed on the touch panel display after the processing of the designated method receiving unit is finished, instructing that the package be left in a placement space as the designated receiving method. Fig. 7 is a diagram showing an example of an image displayed on the touch panel display after the processing of the designated method receiving unit is finished, instructing that the package be left in front of the entrance as the designated receiving method. Fig. 8 is a diagram showing an example of an image displayed on the touch panel display after the processing of the designated method receiving unit is finished, instructing that the package be left in front of the entrance as the designated receiving method.

[0023] The existing intercom is provided with a camera CM1 that functions as an information collection device, and a touch panel display that functions as a designation method notification unit 230 and an operation input unit 240. This touch panel display displays a predetermined screen, accepts operation input, and inputs information, thereby functioning as an information input / output device 200.

[0024] First, a screen like the one shown in Fig. 4 is displayed on the touch panel display, allowing the camera CM1 to capture an image of the visitor. The visitor must fit into the displayed frame and stand in front of the camera CM1 so that their shoulders and above are within the frame, allowing the camera CM1 to obtain the image information necessary for facial recognition.

[0025] The image information captured by camera CM1 is sent to visitor registration unit 140 included in control device 100 (step S200 in FIG. 3). Visitor registration unit 140 generates visitor identification information for identifying the visitor based on information obtained from the information collection device located at the main entrance, i.e., the image information captured by camera CM1. The generated visitor identification information is stored in memory unit 160 included in control device 100 (step S201 in FIG. 3).

[0026] 1 and 3, the visitor registration unit 140 is provided in the control device 100, but this is not limiting. For example, in order to increase the processing speed of the visitor registration unit 140, the visitor registration unit 140 may be provided in the information input / output device 200. Also, in FIGS. 1 and 3, the visitor identification information is stored in the memory unit 160, but this is not limiting. The visitor identification information may be stored in the storage device 600, or may be stored in both. In the following description, the memory unit 160, which is shown as a storage location for information (data), is just one specific example, and the storage device 600 may be the storage location, or both may be storage locations. Hereinafter, the memory unit 160 and the storage device 600 will be collectively referred to as "memory units, etc."

[0027] The visitor registration unit 140 may determine whether a visitor is a registered visitor. Specifically, the visitor registration unit 140 extracts facial features from the image information, compares them with a registered visitor database stored in the storage unit 160 of the control device 100, and if the facial features match those of registered visitors included in the database within an acceptable error range, determines that the visitor is a registered visitor.

[0028] When visitor registration unit 140 has finished generating and saving the visitor identification information, visitor registration unit 140 sends a control signal to information input / output device 200 (step S202 in FIG. 3) to cause operation input unit 240 to start a predetermined process. Specifically, as shown in FIG. 5, a registration image of the visitor is displayed on the touch panel display, and an image for operation input including a numeric keypad is also displayed, and processing begins to cause the area where the image for operation input is displayed to function as operation input unit 240.

[0029] In Figure 5, in addition to the numeric keypad, the image for inputting operations also displays a cancel button and a confirmation display for the entered apartment number ("110" is shown as a specific example), as well as a button for visiting, a button for delivering, and a button for contacting the management office CR.

[0030] The visit button is used by the visitor to inform the resident that they wish to enter through the entrance / exit door EG and meet face-to-face with the resident. Since registered mail and cash-on-delivery orders also require face-to-face meetings with the resident, the visit button has a display indicating that these cases are also included. Having an input means in the operation input unit 240 to directly communicate the purpose of the visit reduces the delivery person's work time and eases the burden of delivery work.

[0031] The following describes a specific example where the purpose of the visit is delivery. In this case, the apartment number and home delivery button are pressed in Fig. 5. As a result, a signal indicating that the purpose is delivery is output from the operation input unit 240 to the visit information receiving unit 210 (step S203 in Fig. 3). The visit information receiving unit 210 outputs the signal or a signal generated in response to the input of the signal, and the signal output from the visit information receiving unit 210 is input to the visitor determination unit 110 via the network line NW and the management communication unit 132 (step S204 in Fig. 3).

[0032] When this signal is input, the visitor determination unit 110 acquires information relating to the purpose of the visit (visit purpose information) (step S100 in FIG. 2). Note that the signal output from the visit information receiving unit 210 does not have to be input directly to the visitor determination unit 110; instead, it may be stored in, for example, a memory unit of the control device 100, and the visitor determination unit 110 may access the memory unit 160 as needed to acquire the necessary information. In the following explanation, this embodiment also includes cases in which information exchange between the various units is carried out via a memory unit or the like.

[0033] The visitor determination unit 110 determines whether the visitor is a delivery person based on the visit purpose information (step S101 in FIG. 2). If it is determined that the visitor is a delivery person, the visitor determination unit 110 enables the designated receipt determination unit 115 to start executing processing (step S205 in FIG. 3).

[0034] The designated receipt determination unit 115 acquires information relating to the apartment number of the delivery destination (apartment number information) (step S102 in FIG. 2). The signal including the apartment number information has already been input to the visit information receiving unit 210 in step S203 and output from the visit information receiving unit 210 in step S204.

[0035] Next, the designated receipt determination unit 115 accesses a memory unit or the like (memory unit 160 in Figure 3) and obtains information regarding delivery instructions (delivery instruction information) for the apartment number obtained by executing step S102 (step S103 in Figure 2, step S206 in Figure 3).

[0036] Based on the acquired delivery instruction information, the designated receipt determination unit 115 determines whether the resident of the apartment number that is the delivery destination (receiving resident) has designated a receipt method in advance (step S104 in Fig. 2). If it is determined that the receiving resident has designated a receipt method, the designated receipt determination unit 115 generates a signal (receipt designation signal) indicating the designated receipt method (step S105 in Fig. 2), and outputs it to the receipt instruction unit 120 (step S207 in Fig. 3).

[0037] Upon receiving the receipt designation signal, the receipt instruction unit 120 outputs the receipt designation signal to the designation method receiving unit 220 via the network line NW and the management communication unit 132 (step S106 in FIG. 2, step S208 in FIG. 3). Upon receiving the receipt designation signal in the information input / output device 200, the designation method receiving unit 220 sends a control signal to the designation method notification unit 230 (step S209 in FIG. 3), which enables the designation method notification unit 230 to notify the deliverer of the designated receipt method. Upon receiving the receipt designation signal, the receipt instruction unit 120 outputs a signal indicating the time at which the specified control signal was generated to the delivery time management unit 195 (step S212 in FIG. 3). The delivery time management unit 195 will be described later.

[0038] In this way, in the entry / exit management system 1000 according to this embodiment, if the visitor is a delivery person, the resident is not notified of the delivery person's arrival, and the resident does not need to respond to the delivery person. If it is difficult for the resident to respond to the visitor, such as when the resident is teleworking and in a meeting, the resident can concentrate on their work by selecting delivery to the delivery space CS or delivery to the front door as the designated receiving method. Even in such cases, the delivery history is appropriately stored in a memory unit, etc., and the information is reflected in the resident app described below (see FIG. 21). Therefore, the resident can know that a delivery has been left in the delivery space CS by checking the visit history screen.

[0039] The control device 100 of the entry / exit management system 1000 according to this embodiment includes a designated receipt setting unit 111 that stores the designated receipt method set by the resident in a memory unit or the like. For example, a resident app installed on the resident's mobile information terminal 400 can be used to set whether the designated receipt method is to have the parcel left in the delivery space CS, left at the front door, or delivered to the resident (see FIG. 20). The designated receipt setting unit 111 receives this setting information, for example, from the resident's mobile information terminal 400 (step S210 in FIG. 3), and stores the designated receipt method in a memory unit or the like (memory unit 160 in FIG. 3) (step S211 in FIG. 3).

[0040] The designated receipt setting unit 111 receives information about the location of the resident, and includes a designation imagining unit 112 that, if the resident is outside a predetermined range, considers the resident's preset receipt method to be the designated receipt method. On the receipt designation screen of the resident app shown in FIG. 20, the execution of processing by the designation imagining unit 112 can be started by selecting "Automatically determine whether the resident is present or absent," and this execution of processing can be stopped by selecting "Manual." Specific examples of preset receipt methods include setting "home delivery" as the designated receipt method when the resident is inside the resident's dwelling unit DU, and setting delivery to a delivery space CS or delivery to the front door as the designated receipt method when the resident is outside the resident's dwelling unit DU or apartment building MD.

[0041] In this way, if the resident is outside the specified range, the pre-set receiving method (for example, delivery to a delivery space CS) is automatically set, thereby freeing the resident from the hassle of having to change the designated receiving method every time their location changes, and preventing the delivery person from having to take back the delivery because the resident had not properly set the designated receiving method.

[0042] The method for identifying the location of the resident is not limited. For example, the location may be identified based on the GPS location information of the resident's mobile information terminal 400, or based on the connection status between the resident's mobile information terminal 400 and the wireless communication device 700 installed in the resident's dwelling unit DU or the wireless communication device 710 installed in a location other than the resident's dwelling unit DU within the premises of the apartment building MD.

[0043] In Figures 6 to 8, an image showing the designated collection method is displayed in the area where the image of the registered visitor was displayed in Figure 5. In Figure 6, collection to the collection space CS is specified, in Figure 7, collection in front of the individual entrance ED (collection in front of the entrance) is specified, and in Figure 8, collection involving a face-to-face meeting with the deliverer (home delivery) is specified.

[0044] A deliverer may visit an apartment building MD with multiple delivery items and wish to deliver them to multiple different residents. In this case, by pressing the button labeled "Next," the state of the operation input unit 240 after step S202 in Figure 3 is reached, and a screen similar to that shown in Figure 5 (with the dwelling unit number blank) is displayed on the operation input unit 240. From this screen, the deliverer can execute a process to confirm the designated receiving method for another delivery item.

[0045] Figure 9 is a diagram showing the screen that is displayed after the delivery person has completed inputting information about multiple deliveries into the operation input unit 240. In Figure 9, the area where the images of registered visitors were displayed in Figure 5 now displays an image of a list showing the apartment number for each delivery method. From the left of the screen, the delivery methods are "Home Delivery," "Leave at Front Door," and "Leave at Space."

[0046] The following describes the case in which the visitor is not a delivery person in step S101 and the case in which the designated receiving method is not set in step S104 in FIG.

[0047] If the visitor is not a delivery person in step S101, the visitor determination unit 110 determines whether or not the visitor is a visitor to the resident (step S107 in FIG. 2). Specifically, a signal indicating that the "Visit" button has been pressed on the operation input unit 240 is input to the visit information receiving unit 210, and the visitor determination unit 110 determines whether or not this signal or a signal based on this signal is output from the visit information receiving unit 210 and input to the visitor determination unit 110. As described above, this embodiment also includes a case where information based on the signal from the visit information receiving unit 210 is input to a storage unit or the like, and the visitor determination unit 110 accesses the storage unit or the like to read this information and determines whether or not the visitor is a visitor to the resident.

[0048] If it is determined in step S107 that the visitor is a visitor to the resident, the visitor determination unit 110 generates a control signal informing the resident that a visitor has arrived (step S108 in FIG. 2), and outputs this control signal to the resident communication unit 131 (step S109 in FIG. 2). The resident communication unit 131 transmits this control signal or a signal based on this control signal to the resident's mobile information terminal 400.

[0049] Upon receiving this signal, the mobile information terminal 400 displays a screen such as that shown in FIG. 22 on the resident app. In FIG. 22, the visitor's name "Yoshiko" is displayed based on the visitor identification information registered in the visitor registration unit 140, and an image captured by the camera CM1 is displayed. The resident can use the buttons displayed on this visitor screen to input appropriate operations, such as making a call like an intercom or allowing entry through the entrance / exit door EG. In FIG. 22, a still image of the visitor is displayed. Because the processing time required to display the still image is short, the resident can quickly visually confirm the visitor.

[0050] If the visitor determination unit 110 determines in step S101 that the visitor is a deliverer, and the designated receipt determination unit 115 determines in step S104 that a designated receipt method has not been set, the process of step S108 may be executed. In that case, it is preferable that the resident display the receipt designation screen shown in Fig. 20 instead of the visitor screen shown in Fig. 22, and if the resident sets a designated receipt method, the process from step S105 onwards is executed.

[0051] If it is determined in step S107 that the visitor is not a visitor to a resident, the visitor determination unit 110 determines whether or not the visitor is a visitor to the management room CR (step S110 in FIG. 2). If it is determined in step S110 that the visitor is a visitor to the management room CR, the visitor determination unit 110 generates a control signal informing the management room CR that a visitor has arrived (step S111 in FIG. 2), and outputs this control signal to the management communication unit 132 (step S112 in FIG. 2). The resident communication unit 131 transmits this control signal or a signal based on this control signal to the computer 300 in the management room CR.

[0052] Visitors to the management room CR include mail carriers who place mail in the mailbox MB and flyer distributors who try to place flyer advertisements in the mailbox MB. Flyer distributors may not be allowed to place flyers, and the manager may simply receive them. Received flyers may be scanned, for example, and displayed on the flyer advertisement screen of the resident app (see Figure 31). Operating in this way reduces the amount of flyer advertisements that are discarded as paper waste.

[0053] If it is determined in step S110 that the visitor is not a visitor to the management room CR, the visitor determination unit 110 executes step S100 again to acquire the purpose of visit information. As a result, the visitor determination unit 110 enters a standby state where it constantly refers to the visit information receiving unit 210 or a memory unit or the like to check whether or not there is any purpose of visit information.

[0054] In the above description, a specific example has been given in which the information input / output device 200 is provided by modifying an existing intercom in the entrance hall EH of the apartment building MD, but the present invention is not limited to this. For example, the information input / output device 200 may be a separate device attached to the housing of the existing intercom in the entrance hall EH.

[0055] The visitor information receiving unit 210 and the specified method receiving unit 220 provided in this separate device can communicate with the mobile information terminal 500 via a wireless communication device 700 provided in the vestibule AH, for example, and the touch panel display of the visitor's mobile information terminal 500 can function as the specified method notification unit 230 and the operation input unit 240. In this case, the visitor information receiving unit 210 can receive operation input information from the deliverer's mobile information terminal 500. The specified method receiving unit 220 can also display the specified receiving method on the deliverer's mobile information terminal 500. Furthermore, information based on images captured by the camera of the deliverer's mobile information terminal 500 can also be sent to the visitor registration unit 140.

[0056] In this way, necessary information can be acquired and notified using the visitor's mobile information terminal 500 without using the various functions of the existing intercom. In this case, since there is no need to modify the existing intercom, the installation work period can be shortened, and in a preferred example, the system according to this embodiment can be introduced into an apartment building MD without shutting down the existing intercom at all.

[0057] It is preferable that the information input / output device 200 exchanges information with the visitor's mobile information terminal 500 using a web application installed on the visitor's mobile information terminal 500. If it is a web application, the visitor does not need to install a special app on the mobile information terminal 500; simply by opening a web browser, the visitor can transmit information about the purpose of visit to the visit information receiving unit 210 of the information input / output device 200 and receive information about the receipt method from the specified method receiving unit 220.

[0058] If the visitor communicating with the control device 100 using the mobile information terminal 500 is a delivery person, the purpose of the visit can be communicated to multiple residents at once by appropriately configuring the interface application installed on the mobile information terminal 500. This allows the delivery person to prepare the list shown in FIG. 9 without having to repeatedly check the designated receiving method for multiple deliveries individually, thereby significantly reducing the time it takes for the delivery person to visit the apartment building MD. Even in this case, the entry / exit management system 1000 according to this embodiment can determine that the delivery person has visited the apartment building MD by receiving information about the purpose of the visit during processing by the visit information receiving unit 210 installed at the apartment entrance.

[0059] Next, we will explain the processing that the control device 100 executes when a delivery person places a delivery in a placement space CS based on the list shown in Fig. 9. Fig. 10 is an explanatory diagram of the processing that the entry / exit management system according to one embodiment of the present invention executes when placing a delivery in a placement space.

[0060] The control device 100 has a delivery item registration unit 150 that generates delivery item identification information linked to a delivery item based on information collected by an information collection device located in the entrance hall EH. In Fig. 10, a portable camera (camera PCM1) is installed at the entrance hall where an intercom is installed and functions as an information input / output device 200, as the information collection device. The information collection device may be the camera of the mobile information terminal 500 of the deliverer.

[0061] The delivery item registration unit 150 enables the information collection device (camera PCM1 or the camera of the mobile information terminal 500) (step S220), and has the deliverer use the information collection device (camera PCM1 or the camera of the mobile information terminal 500) to take a photo of, for example, the shipping label attached to the delivery item and the packaging. The delivery item registration unit 150 receives the image data from the information collection device (step S221) and uses this data to create delivery item identification information for each delivery item. For example, text information is extracted from the image of the shipping label, and information about the appearance of the delivery item (shape, color, and location of the shipping label) is extracted from the packaging, and information containing this information is created as delivery item identification information.

[0062] The created delivery item identification information is stored in a memory unit or the like (a memory unit 160 built into the control device 100 and / or a memory device 600 connected to the control device 100 via a network line NW) (step S222).

[0063] FIG. 11 is a diagram showing an example of an image displayed on a touch panel display when image recognition of a delivery is being performed as an example of processing by the delivery registration unit. FIG. 11 shows a list of deliveries to be placed in the placement space CS shown in FIG. 9, and illustrates the state in which an image is being captured of the fourth delivery on the list, addressed to the resident with unit number 401. If the captured image displayed within the frame contains necessary information, the image is taken as a snapshot (exported as a still image) and saved. To collect the necessary information, instructions such as "Please place the entire delivery within the frame," "Change the angle to place the entire delivery within the frame," or "Please place the shipping label within the frame" may be displayed on the touch panel display.

[0064] Once the necessary image information has been acquired and the delivery item identification information has been generated, a message such as "Please take a photo of the next delivery item" is displayed, and processing for generating the delivery item identification information for the next delivery item is executed. If the delivery item identification information has been generated appropriately, the display color of the list may be changed to indicate that the processing has been completed, or "Completed" may be displayed, as shown in the list of placement space CS in FIG. 11.

[0065] Fig. 12 is a diagram showing a state in which, after the delivery item registration process by the delivery item registration unit is completed, an identification code (identification code using a two-dimensional image) indicating the URL of a website that displays the registration details on the deliverer's mobile information terminal 500 is displayed on the touch panel display. Fig. 13 is an example of a display image based on the website of the URL indicated by the identification code shown in Fig. 12, in which (a) shows a list of apartment numbers to which deliveries will be made, (b) shows a list of apartment numbers to which deliveries will be left in front of the front door, and (c) shows a list of apartment numbers of recipients of deliveries to be left in the leaving space.

[0066] The display in Figure 12 is displayed on the touch panel display by the delivery item registration unit 150 after the generation of delivery item identification information for the multiple delivery items shown in Figure 11 is completed. When the deliverer reads this identification code with the camera of the mobile information terminal 500, a browser is launched on the mobile information terminal 500 and the delivery person is directed to a predetermined site, where the image shown in Figure 13 is displayed. On the website with the URL indicated by the identification code in Figure 12, the delivery status can be checked for each of the following options: home delivery (a), delivery to the front door (b), and delivery to a delivery space (c), as shown in Figure 13.

[0067] 13 on the deliverer's mobile information terminal 500 directly without using a touch panel display (step S223). When visitor registration by the visitor registration unit 140 is completed, if the visitor registration unit 140 is performing processing to enable information exchange with the deliverer's mobile information terminal 500 using a specified web application, the delivery registration unit 150 may execute processing to display the image of FIG. 13 in the web application.

[0068] As an example, Figure 13(b) shows the state in which delivery to the front door of dwelling unit number 511 and dwelling unit number 311 has been completed. The process of changing the display mode may be initiated by the deliverer pressing the "Complete" button to the right of the dwelling unit number, or may be initiated by some other method.

[0069] As another example of such a method, a process for changing the display in FIG. 13 to indicate that the home delivery and front door delivery have been completed may be initiated on the condition that the camera CM5 installed inside the entrance / exit door EG captures an image of the deliverer who registered the delivery item. This process can be executed by the building / room exit control unit 185, which will be described later. Alternatively, if the delivery item has an RF tag attached, the process may be initiated on the condition that the delivery item has arrived at the resident's dwelling unit DU and communication has been properly established between the RF tag and a communication device attached to the individual entrance ED.

[0070] In the above description, the delivery item registration unit 150 generates the delivery item identification information based on an image captured using the camera PCM1 or the camera of the mobile information terminal 500, but this is not limiting. For example, as will be described next, an identification code including the delivery item identification information may be affixed to the delivery item.

[0071] Fig. 14 is a diagram showing an example of an image displayed on the touch panel display when an identification code to be affixed to a delivery is being generated as an example of processing by the delivery item registration unit. Fig. 15 is a diagram showing the relationship between the identification code to be affixed to the delivery item and the delivery item, where (a) is an example of an image displaying a URL, and (b) is an example of a sticker displaying an identification code.

[0072] In this example, the delivery item registration unit 150 generates a control signal for forming an identifier to be attached to the delivery item, which has information corresponding to the delivery item identification information. Based on this control signal, an identification code containing the delivery item identification information is generated as a specific example of the identifier, and a sticker bearing this identification code is output by the printer 250 installed in the vestibules AH. In Figure 14, the identification code to be displayed on the sticker to be affixed to the delivery addressed to dwelling unit 401 is displayed on the touch panel display, indicating that it is ready to be printed.

[0073] Figure 15(b) shows, in sequence from top to bottom, the stickers to be affixed to deliveries with dwelling unit number 223, dwelling unit number 718, dwelling unit number 605, and dwelling unit number 401. These stickers do not display information that identifies the recipient of the delivery, such as the dwelling unit number, so privacy can be protected by affixing these stickers to cover the shipping label affixed to the delivery. On the other hand, because each sticker displays the item number from the list in Figure 15(a) (1 to 4 in Figure 15(b)), the deliverer can rely on this item number to accurately affix the sticker and can also accurately identify the delivery after the sticker has been affixed.

[0074] In addition, even if a sticker bearing an identification code is not used, as in the case of generating delivery item identification information by capturing an image of the delivery item as described above, the delivery item registration unit 150 may generate an identification code associated with the delivery item. This identification code may be used when the delivery item leaves the placement space CS.

[0075] The control device 100 includes an entrance / entry control unit 180 that manages entry to the building or room using visitor identification information generated by the visitor registration unit 140 based on information obtained from an information collection device (camera CM1) located at the main entrance (specifically, vestibules AH). While FIG. 1 illustrates an embodiment in which the entrance / entry control unit 180 reads out the visitor identification information stored in the memory unit 160 by the visitor registration unit 140, this is not limiting. The visitor identification information generated by the visitor registration unit 140 may be input directly to the entrance / entry control unit 180, or the entrance / entry control unit 180 may read out the visitor identification information stored in the memory unit 600 by the visitor registration unit 140.

[0076] When the delivery item registration unit 150 has completed registration of all delivery items, the entrance / entry control unit 180 activates the camera CM4 installed outside the entrance / exit door EG to enable the delivery person to be photographed by the camera CM4 (step S224). Once the camera CM4 has obtained the image information necessary for face authentication, the information is sent to the entrance / entry control unit 180 (step S225). In FIG. 1, the images captured by cameras CM2 to CM5 are input to the control device 100 via the camera management device 320, so in reality, the processing of step S225 is performed by the camera management device 320.

[0077] Instead of the entrance / room control unit 180 activating the camera CM4, the camera CM4 may be activated when a human presence sensor provided outside the entrance / exit door EG detects a human being outside the entrance / exit door EG. Alternatively, the camera CM4 may be constantly operating and functioning as a human presence sensor, and when the camera CM4 detects a person, the position of the face may be identified, and the information necessary for face authentication may be obtained and sent to the entrance / room control unit 180.

[0078] The entrance / room control unit 180 reads the visitor identification information from a memory unit or the like (memory unit 160 in FIG. 10) as appropriate (step S226), and determines whether the facial image received by the entrance / room control unit 180 in step S225 is that of a delivery person who has registered as a visitor. If the facial image is that of a delivery person who has registered as a visitor, the entrance / room control unit 180 generates a control signal instructing the entrance / exit door EG to be unlocked, and transmits this control signal to the door opening / closing management device 310 installed in the management room CR (step S227). Upon receiving this control signal, the door opening / closing management device 310 outputs a control signal to the entrance / exit door EG to unlock it (step S228), allowing the delivery person to enter the entrance / exit door EG.

[0079] The building / room entry control unit 180 may use the resident's identification information to manage the resident's entry into the building or room. For example, the control device 100 allows the resident to input a facial image of the resident using the camera of the resident's mobile information terminal 400 through the user registration screen of the resident app shown in FIG. 19 , and stores the resident identification information linked to the facial image in a storage unit or the like. The building / room entry control unit 180 performs facial authentication based on the image of the person captured by the camera CM4 and determines whether the person is a person (a registered resident) included in the resident identification information stored in a storage unit or the like. If the person captured by the camera CM4 is a registered resident, the control signal is generated to allow the entrance / exit door EG to be unlocked, and the control signal is transmitted to the door opening / closing management device 310 installed in the management room CR. Upon receiving this control signal, the door opening / closing management device 310 outputs a control signal to the entrance / exit door EG to unlock the entrance / exit door EG. This allows registered residents to enter the building through the entrance / exit door EG without having to perform any unlocking operations.

[0080] In this case, if multiple people are photographed by the camera CM4 and none of the photographed people are registered residents, an alarm may be displayed or a notification may be sent to the management office CR requesting visitor registration. This prevents unregistered people (suspicious individuals) from entering the apartment complex MD along with the residents.

[0081] The control device 100 is equipped with a delivery entry control unit 170 that uses delivery item identification information to manage the entry of the deliverer into the delivery space CS. When the entry / entry control unit 180 completes a series of processes, the delivery entry control unit 170 becomes able to execute a predetermined process (step S229). The delivery entry control unit 170 enables an information collection device whose collection range is the entrance side of the delivery space CS (steps S230, S233). In FIG. 2, the camera CM2 and portable camera PCM2 installed on the entrance side of the entry / exit door CSD of the delivery space CS correspond to the information collection device.

[0082] The delivery entry control unit 170 determines whether a delivery person who has been permitted to enter the premises by the entry control unit 180 is attempting to enter the delivery space CS based on information such as image data acquired from the camera CM2, which is one of the information collection devices (step S231), and visitor registration information acquired from a recording unit, etc. (memory unit 160 in Figure 10) (step S232).

[0083] If the delivery entry control unit 170 determines that the person whose face is recognized by the image captured by the camera CM2 is the correct deliverer, it collects an image of the delivery item held by the deliverer from the camera PCM2 (step S234) and compares it with the delivery item identification information acquired (step S232) from a recording unit or the like (memory unit 160 in FIG. 10) to determine whether the deliverer is properly holding the delivery item registered by the delivery item registration unit 150. If the delivery entry control unit 170 determines that the correct deliverer is properly holding the delivery item, it permits the deliverer to enter the delivery space CS and transmits a control signal to the door opening / closing management device 310 installed in the management room CR to unlock the entrance / exit door CSD to the delivery space CS (step S236). Upon receiving this control signal, the door opening / closing management device 310 outputs a control signal to the entrance / exit door CSD to open it (step S237), allowing the deliverer to enter the delivery space CS. In this way, the placement entry control unit 170 determines whether entry into the placement space CS is permitted.

[0084] The delivery / delivery entry control unit 170 also performs processing to change the display on the deliverer's mobile information terminal 500 (step S235). Specifically, as shown in Figure 16, it executes processing to change the display of each delivery from "not yet received" to "ready to receive." This allows the deliverer to confirm that the procedures in front of the entry / exit door CSD have been properly completed.

[0085] The placement / entry room control unit 170 may notify the deliverer of the location within the placement space CS of the delivery item to be placed in the placement space CS. Specifically, a display device may be provided within the placement space CS, and an image specifying the location of each delivery item may be displayed on the display device. The placement / entry room control unit 170 may display an image indicating the location of each delivery item on the deliverer's mobile information terminal 500. By notifying the deliverer of the location of each delivery item in this manner, it is possible to prevent the deliverer from making a mistaken delivery.

[0086] The control device 100 includes a delivery / delivery exit control unit 175 that manages the delivery person's exit from the delivery space CS. When the delivery / delivery entry control unit 170 completes a series of processes, the delivery / delivery exit control unit 175 becomes capable of executing a predetermined process (step S238). The delivery / delivery exit control unit 175 activates an information collection device (camera CM3) whose collection range is the exit side of the delivery space CS (step S239) and receives information such as image data acquired from the information collection device (step S240). The delivery / delivery exit control unit 175 determines whether the delivery person is permitted to exit the delivery space CS based on the information acquired from the information collection device. Specifically, the delivery / delivery exit control unit 175 determines whether the delivery person wishes to exit the delivery space CS by biometric authentication such as facial recognition based on an image of the delivery person taken by the camera CM3, which is an information collection device, and visitor registration information acquired from a recording unit or the like (the storage unit 160 in FIG. 10) (step S241).

[0087] Furthermore, if the delivery space CS is equipped with an information collection device capable of confirming that the delivery has been placed in the designated location, the delivery and exit control unit 175 determines whether the deliverer has placed all of the specified deliveries in the designated locations based on information from the information collection device. An example of an information collection device in this case is a camera capable of photographing deliveries placed in the designated locations. Once the delivery and exit control unit 175 confirms that the deliveries have been properly placed in the delivery space CS and that the correct deliverer is in front of the entrance and exit door CSD, it permits the deliverer to exit the delivery space CS and sends a control signal to the door opening and closing control unit 310 installed in the control room CR to unlock the entrance and exit door CSD of the delivery space CS (step S243). Upon receiving the control signal, the door opening and closing control unit 310 outputs a control signal to the entrance and exit door CSD to open it (step S244), allowing the deliverer to exit the delivery space CS.

[0088] The delivery and leaving control unit 175 also performs processing to change the display on the deliverer's mobile information terminal 500 (step S242). Specifically, as shown in FIG. 17, the control unit 175 changes the display color of all deliveries to be delivered to the delivery space CS, and executes processing to change the display from "Ready for storage" to "Completed." This allows the deliverer to confirm that the work in the delivery space CS has been properly completed.

[0089] The control device 100 includes a delivery completion notification unit 190 that generates a completion notification control signal for notifying the resident that the delivery person has completed delivery, on the condition that the delivery person has left the building or the room. The delivery / delivery leaving control unit 175 enables the processing of the delivery completion notification unit 190 to be executed upon completion of step S243 (step S245).

[0090] The delivery completion notification unit 190 may perform processing to notify the resident's mobile information terminal 400 that the delivery item has been placed in the placement space CS (step S246). As an example of the results of this processing, the delivery notification screen in FIG. 23 shows that four delivery items were placed in the placement space CS on March 30th. Each delivery item is assigned a unique identification code and a confirmation number (in FIG. 23, these are "98," "25," "43," and "38," respectively). This number may be, for example, a number (shelf number) associated with the placement of the placement space CS, or a number displayed on a sticker affixed to the delivery item. By changing the display on the delivery notification screen in this way, the resident can know that the delivery item has been placed in the placement space CS.

[0091] By executing the process, the delivery completion notification unit 190 may notify the resident in a so-called push communication format to the mobile information terminal 400. In this case, it is possible to know for sure that the delivery item has been placed in the placement space CS, rather than by changing the display of the delivery notification screen.

[0092] The control device 100 includes an exit / exit control unit 185 that manages the exit or departure of a person entering or leaving the building who has been permitted by the entry / entry control unit 180. When the delivery / exit control unit 175 completes the execution of a series of processes, the exit / exit control unit 185 becomes capable of executing a predetermined process (step S247). The exit / exit control unit 185 enables an information collection device (camera CM5) whose collection range is the inside of the entrance / exit door EG (step S248), and receives information such as image data acquired from the information collection device (step S249). The exit / exit control unit 185 determines whether or not the delivery person is allowed to leave the building based on the information acquired from the information collection device. Specifically, the exit / exit control unit 185 determines, through biometric authentication such as facial recognition, whether the person wishing to exit through the entrance / exit door EG is a deliverer who has been permitted to enter by the entrance / exit control unit 180 and / or a deliverer who has been permitted to leave by the delivery / drop-off / exit control unit 175, based on an image of the deliverer taken by the camera CM5, an information collection device, and visitor registration information acquired (step S250) from a recording unit or the like (memory unit 160 in FIG. 10). After confirming that the deliverer is an appropriate deliverer, the exit / exit control unit 185 permits the deliverer to leave and transmits a control signal to the door opening / closing management device 310 installed in the management room CR to unlock the entrance / exit door EG (step S251). Upon receiving this control signal, the door opening / closing management device 310 outputs a control signal to the entrance / exit door EG to unlock it (step S252), allowing the deliverer to return outside the entrance / exit door EG.

[0093] In Fig. 10, the delivery completion notification unit 190 is configured to be able to start processing by the drop-off / exit control unit 175, but this is not limited to this. For example, the delivery completion notification unit 190 may be able to execute processing once the leaving / exit control unit 185 executes step S251 to permit the deliverer to leave the premises. If the deliverer does not have a delivery to leave in the drop-off / exit space CS and only home delivery or front door drop-off is performed, the delivery completion notification unit 190 does not execute processing. Therefore, it is preferable that the leaving / exit control unit 185 controls the start of execution of processing by the delivery completion notification unit 190, as described above. For example, if a visitor who is registered in the visitor registration unit 140 and determined by the visitor determination unit 110 to be a deliverer intending to make a delivery is photographed by the camera CM4 at the entrance / exit door EG without registering a delivery item in the delivery item registration unit 150, and is confirmed by the entrance / entry control unit 180 as wishing to enter the building, the deliverer does not have a delivery item to place in the placement space CS, so the control device 100 can change the settings so that the exit / exit control unit 185 can start executing the processing of the delivery completion notification unit 190.

[0094] The exit / room control unit 185 may use the resident's identification information to manage the resident's exit from the building or room, similar to the entrance / room control unit 180. Residents who have registered as users on the user registration screen of the resident app can leave (go out of) the building through the entrance / exit door EG without performing any unlocking operations.

[0095] The control device 100 includes a delivery time management unit 195 that generates a signal notifying the delivery completion notification unit 190 of a work delay if the delivery completion notification unit 190 does not generate a completion notification control signal even after a predetermined time has elapsed since the visitor determination unit 110 determined that the visitor is a deliverer or since the receipt instruction unit 120 generated a predetermined control signal. In FIGS. 1 and 3 , the receipt instruction unit 120 outputs a signal indicating the time at which the predetermined control signal was generated to the delivery time management unit 195. Upon receiving the signal from the receipt instruction unit 120, the delivery time management unit 195 begins managing the delivery person's work time. If a completion notification control signal is not input from the building / room exit control unit 185 even after a predetermined time has elapsed since the start of management, some kind of trouble may have occurred. Therefore, the delivery time management unit 195 generates a delay signal and outputs it to the communication unit 130 (resident communication unit 131, management communication unit 132). The notification of the delay signal may be sent not only to the resident, but also to the manager, the company that arranged for the delivery person (the delivery company), or a security officer. Furthermore, instead of receipt instruction unit 120, visitor determination unit 110 or designated receipt determination unit 115 may output to delivery time management unit 195 a signal relating to the time at which a predetermined process was performed.

[0096] 18 to 23 and 25 to 31 are diagrams showing operation screens of applications (resident applications) installed on the mobile information terminal 400 of a resident.

[0097] An application (resident app) is installed on the mobile information terminal 400 of the resident of the apartment building MD for the purposes of inputting resident identification information (user registration) for the entry / entry control unit 180 and the exit / exit control unit 185 to execute processing, setting the designated receipt method acquired by the designated receipt determination unit 115, and displaying a delivery notification as a result of execution of processing by the delivery completion notification unit 190. In this embodiment, the resident app also has functions for reserving shared spaces in the apartment building MD, such as assembly halls and meeting spaces, and communicating with the management association of the apartment building MD, including payment of management fees to the management association.

[0098] The resident app has multiple operation screens, as listed below. (A) Administrator registration screen (Figure 18) (B) User registration screen (Figure 19) (C) Pickup selection screen (Figure 20) (D) Visit history screen (Figure 21) (E) Visit response screen (Figure 22) (F) Delivery notification screen (Figure 23, Figure 25) (G) Smart lock screen (Figure 26) (H) Shared space reservation screen (Figure 27) (I) Calendar screen (Figure 28) (J) Management Office Text Notification Screen (Figure 29) (K) Bulletin board (Figure 30) (L) Flyer advertising screen (Figure 31)

[0099] Figure 18 is a diagram showing an example of the administrator registration operation screen (administrator registration screen). The administrator registration screen displays the personal information of the resident's head of household, and allows the personal information to be confirmed and changed. Specifically, the email address and password are displayed as login information. The password is entered with the characters hidden. The resident's name, address, apartment number, and telephone number are displayed as registrant information. Furthermore, the necessary credit card information for paying management fees and repair costs is displayed as payment information. All information except the address can be changed by pressing the "Change" button. The address information is the address of the apartment complex MD, so it cannot be changed by the resident and is automatically set when the resident app is installed.

[0100] The payment information set on the administrator registration screen may be associated with the processing of the control device 100. For example, the control device 100 may collect management association management fee payment information (which may include rent in the case of rental tenants) linked to the payment information, and based on that information, determine whether to send a control signal to unlock the entrance / exit door EG to the door opening / closing management device 310 installed in the management room CR. Specifically, it is possible to restrict the opening and closing of the entrance / exit door EG for tenants who are significantly behind on their management fees or rent. Furthermore, the payment information can be used to pay the delivery fee via the application for cash-on-delivery delivery, allowing the package to be left at the front door. This eliminates the need to meet the delivery person in person, even though the delivery is cash-on-delivery.

[0101] 19 is a diagram showing an example of a user registration operation screen (user registration screen) in the resident app. By operating the user registration screen to register resident identification information in the control device 100, the resident can enjoy various services provided by the entry / exit management system 1000.

[0102] 20 is a diagram showing an example of an operation screen (receiving designation screen) for specifying the method of receiving a delivery in the resident app. As explained above, it is possible to preset one of the following as the method of receiving a delivery: delivery to a storage space CS, delivery to the front door, or home delivery. Furthermore, it is possible to select to have one of the specified delivery methods automatically set when the resident is not at home (when the resident is outside a specified range).

[0103] FIG. 21 is a diagram showing a screen (visit history screen) that displays visit history in the resident app. The visitor, visit date and time, and the person who handled the visit can be recorded as history. If the purpose of the visit is delivery and the delivery has been left in the delivery space CS, "Not handled" is displayed instead of the person who handled the delivery, indicating that the delivery has not been collected. For example, the visit history screen shows that the parcel delivered at 11:11:25 on March 30th was not handled and was left in front of the entrance or in the delivery space CS. The time of the delivery person's visit can be determined by the time the delivery time management unit 195 receives a signal from the receipt instruction unit 120 and begins managing the delivery work time.

[0104] FIG. 22 is a diagram showing a screen (visit response screen) in the resident app that displays a visitor's visit. As described above, a still image of the visitor is displayed, which is either an image registered in the visitor registration unit 140 or a still image of the visitor acquired from a storage unit or the like based on the visitor's visitor identification information. By displaying a still image in this way, a clearer image can be displayed more quickly than with an intercom. Furthermore, a still image makes it easier to check the visitor's facial features (expressions), which is also preferable from a security standpoint.

[0105] 23 is a diagram showing a screen (delivery notification screen) in the resident app that displays delivery notifications and receipt status. As described above, the delivery completion notification unit 190 executes processing, and as a result, notifications regarding deliveries are displayed on the delivery notification screen. The screen shows that four deliveries were placed in the placement space CS on March 30, one delivery was placed in front of the entrance on March 28, two deliveries were placed in front of the entrance on March 27, and two deliveries were delivered to the home on March 26.

[0106] The following describes how a resident receives a delivery from a storage space CS, using Fig. 24. Fig. 24 is an explanatory diagram of the process executed by the entry / exit management system according to one embodiment of the present invention when receiving a delivery from a storage space.

[0107] 23, when a resident learns from the delivery notification screen that a delivery has been placed, the resident starts the execution of processing by the placement entry control unit 170 in order to open the entry / exit door CSD of the placement space CS. The method of starting is not limited. A start button may be provided on the entry / exit door CSD, a camera CM2 on the entrance side of the entry / exit door CSD may be constantly running and function as a human presence sensor, or a wireless communication device 700 provided near the entry / exit door CSD may start the processing when it detects that the mobile information terminal 400 of a resident with a delivery in the placement space CS has entered its communication range.

[0108] The placement and entry control unit 170 activates the camera CM2 (step S260; as described above, it may have already been activated). When a person enters the capture range, the camera CM2 captures an image necessary for face authentication. The captured image is output to the placement and entry control unit 170 (step S261). After acquiring the image, the placement and entry control unit 170 appropriately acquires resident identification information from a storage unit or the like (storage unit 160 in FIG. 24) (step S262) and identifies which resident wishes to enter the placement space CS. After identifying the resident, the placement and entry control unit 170 activates the camera PCM2 (step S263). The resident displays the delivery notification screen on the mobile information terminal 400 and has the camera PCM2 read the identification code associated with the delivery item (item desired to be received) that the resident wishes to receive. On the delivery notification screen, the identification code may be enlarged by tapping the display area associated with a specific identification code. As mentioned above, the identification code includes information associated with the delivery item identification information.

[0109] When the drop-off / entry control unit 170 acquires an image of the identification code linked to the item desired to be received from the camera PCM2 (step S264), it appropriately acquires resident identification information from a memory unit, etc. (memory unit 160 in Figure 24) (step S265) and determines whether the item desired to be received is a delivery item that should be received by the resident identified by the drop-off / entry control unit 170.

[0110] If the result of the above determination is that the desired item is appropriate, the placement and entry control unit 170 permits the resident to enter the placement space CS and transmits a control signal to the door opening and closing management device 310 installed in the management room CR to unlock the entrance and exit door CSD to the placement space CS (step S266). Having received the above control signal, the door opening and closing management device 310 outputs a control signal to the entrance and exit door CSD to open it (step S267), allowing the resident to enter the placement space CS.

[0111] After transmitting a control signal for unlocking the entrance / exit door CSD to the storage / delivery space CS to the door opening / closing management device 310, the storage / delivery entry control unit 170 enables the storage / exit control unit 175 to start executing its processing (step S268), and outputs a signal regarding the time at which unlocking of the entrance / exit door CSD is permitted to the entry / entry time management unit 195A, which has the same function as the delivery time management unit 195 (step S269). The entry / entry time management unit 195A included in the control device 100 receives a signal from the storage / delivery entry control unit 170 and manages the entry time of the person entering the storage / delivery space CS. The entry / entry time management unit 195A may manage the entry time and stay time of the person entering the storage / delivery space CS, or may manage the stay time of the resident in the storage / delivery space CS.

[0112] When the delivery and leaving control unit 175 is ready to execute the process, it activates the camera CM3, whose imaging range is the interior side of the entrance and exit door CSD of the delivery space CS (step S270). When a person enters the imaging range, the camera CM3 captures an image necessary for face authentication. The captured image is output to the delivery and leaving control unit 175 (step S271). After acquiring the image, the delivery and leaving control unit 175 appropriately acquires resident identification information from a memory unit or the like (memory unit 160 in FIG. 24) (step S272) and executes the process of the delivery and leaving control unit 170 to determine whether the resident who has entered the space is a valid resident. If it is determined that the resident is a valid resident, the delivery and leaving control unit 175 activates the portable camera PCM3 installed inside the delivery space CS (step S273). The resident scans the identification code displayed on the packaging or tag of the received delivery, or on a sticker attached to the delivery.

[0113] After acquiring an appropriate image from the camera PCM3 (step S274), the drop-off / delivery control unit 175 appropriately acquires resident identification information and delivery item identification information from a storage unit or the like (storage unit 160 in FIG. 24) (step S272). Then, the drop-off / delivery control unit 175 determines whether the delivery item that the resident is about to take out is an item that the resident identified by the drop-off / delivery entry control unit 170 has requested to be received.

[0114] If the delivery / exit control unit 175 determines that the delivery is appropriate, it permits the resident to exit the delivery space CS and transmits a control signal to the door opening / closing management device 310 installed in the management room CR to unlock the entrance / exit door CSD of the delivery space CS (step S275). As a result, the door opening / closing management device 310 outputs a control signal to the entrance / exit door CSD to open it (step S276), allowing the resident to exit the delivery space CS.

[0115] After transmitting a control signal for unlocking the entrance / exit door CSD to the storage space CS to the door opening / closing management device 310, the storage / exit control unit 175 outputs a signal regarding the time when unlocking of the entrance / exit door CSD is permitted to the entrance / entry time management unit 195A (step S277). The entrance / entry time management unit 195A may calculate the resident's stay time and transmit the stay time to the computer 300 in the management room CR.

[0116] 25 is a diagram showing the state in which all deliveries have been received on the delivery notification screen of the resident app. After performing step S275, the room leaving / leaving control unit 175 generates a control signal to change the display of the delivery notification screen of the resident app to indicate that delivery has been received, as shown in FIG. 25, and sends the control signal to the mobile information terminal 400 of the resident who received the deliveries (step S279).

[0117] FIG. 26 is a diagram showing a screen (smart lock screen) that displays the operating status of the smart lock in the resident app. The function of the smart lock screen is based on the premise that the resident has used the user registration screen to have the control device 100 generate entrant identification information. In FIG. 26, an image of a locked key is displayed for the entrance door (entrance / exit door EG, individual entrance ED), indicating that the smart lock function is not in operation. On the other hand, an image of an unlocked key is displayed for the entrance / exit door DD of the garbage area DR, indicating that the smart lock function is in operation. In this state, the resident can enter the garbage area DR without performing any special unlocking operation on the entrance / exit door DD by performing facial authentication using the camera CM7 installed on the entrance side of the entrance / exit door DD of the garbage area DR. When the smart lock function is activated for the entrance door, the entrance / entry control unit 180 and the exit / exit control unit 185 use the cameras CM4 and CM5 installed on the entrance / exit door EG and the camera CM6 installed in the resident's unit DU to control the locking and unlocking of the entrance / exit door EG and the individual entrance ED.

[0118] 27 is a diagram showing an example of a shared space reservation operation screen (shared space reservation screen) in the resident app. As a specific example, the shared space reservation screen shows a display that allows confirmation that a meeting hall has been reserved for the time period from 2:00 PM to 4:00 PM on April 4th, and a guest room has been reserved for the time period from 3:00 PM on April 29th onwards.

[0119] Figure 28 is a diagram showing the calendar operation screen (calendar screen) in the resident app. As a specific example, the calendar screen displays March and April, with the day of operation (March 30th in Figure 28) highlighted in a bold frame so that it can be easily identified. In addition, the days reserved on the shared space reservation screen (April 4th and April 29th) are highlighted by changing the background color. By clicking on these highlighted dates, you can check and change the schedule for that day, or reserve and confirm shared spaces.

[0120] Figure 29 is a diagram showing a screen in the resident app that displays text-based notifications from the management office (management office text notification screen). Figure 30 is a diagram showing a screen in the resident app that displays information that was previously displayed on a bulletin board (bulletin board screen). The resident app will be essential for residents living in the apartment complex MD, so as these figures show, by conveying messages from the management office CR through the resident app, the efficiency of communication will be improved.

[0121] FIG. 31 is a diagram showing a screen (flyer advertisement screen) in the resident app that displays a flyer advertisement received by the management office. According to the entry / exit management system 1000 of this embodiment, a flyer distributor who wants to post a flyer advertisement visits the management office CR via steps S110 to S112 in FIG. 2. At this time, the manager of the management office CR may not approve the flyer posting and may simply receive the flyer. The received flyer may be scanned, for example, and displayed on the flyer advertisement screen of the resident app, as shown in FIG. 31. By operating in this manner, fewer flyer advertisements will be discarded as paper waste.

[0122] (Second embodiment) Figure 32 is a block diagram illustrating the functions of a delivery management system according to one embodiment of the present invention. In Figure 32, a delivery management device 900 is added to the entrance / exit management system 1000 shown in Figure 1, and the entire system constitutes a delivery management system 1100. Note that Figure 32 shows some of the components of the control device 100. Specifically, only the management communication unit 132, visitor registration unit 140, delivery item registration unit 150, and memory unit 160, which are provided in the control device 100, are shown.

[0123] As described above, the visitor registration unit 140 registers the deliverer through operational input from the deliverer to the information input / output device 200, and the delivery item registration unit 150 generates delivery item identification information linked to the delivery item. As shown in Figures 5 to 9, the delivery item registration unit 150 forms information linking each delivery item to a resident residence unit DU. In other words, information regarding which resident residence unit DU each delivery item is to be delivered to is stored in a memory unit or the like (memory unit 160 and / or storage device 600).

[0124] An apartment building MD managed by the delivery management device 900 has at least one elevator, but the following explanation will be given as an example of a building with multiple elevators. Each elevator is equipped with an elevator control device 800 that controls a car EC installed in the elevator cabin ELR. Elevator doors ELG are installed on each floor of the elevator cabin ELR, and the car EC can be operated through the elevator control device 800 by inputting operations into an operation panel ELP installed next to the elevator door ELG or an operation panel ECP installed in the car EC. In FIG. 32, a wireless communication device 720 is also installed in the car EC.

[0125] 32, the delivery management device 900 includes a route setting unit 910 and an operation setting unit 920, as well as a progress management unit 930 and a delivery management communication unit 940. In this embodiment, the control device 100 and the delivery management device 900 can communicate with the deliverer's mobile information terminal 500 via wireless communication devices 700, 710, 720, etc. installed in the apartment building MD. The following explanation takes as a specific example a case where the deliverer's mobile information terminal 500 functions as an information input / output device for the delivery management device 900.

[0126] FIG. 33 is a diagram displayed after the deliverer has completed input into the operation input unit for multiple deliveries in the delivery management system according to this embodiment, and corresponds to FIG. 9 of the access control system 1000. In FIG. 33, the area where the images of registered visitors were displayed in FIG. 5 displays an image of a list showing the apartment number for each delivery method. From the left of the screen, the delivery methods are "Leave at space," "Leave at front door," and "Home delivery." When the deliverer touches the button image labeled "Next" in FIG. 33, the image in FIG. 34 is displayed.

[0127] FIG. 34 is a diagram showing the state after the delivery item registration process by the delivery item registration unit has finished, and after the processing by the delivery management device has finished, where an identification code (a two-dimensional image identification code) indicating the URL of a website that displays the registration details and delivery route on the deliverer's mobile information terminal is displayed on the touch panel display of the information input / output device. This figure corresponds to FIG. 12 of the entrance / exit management system 1000. The deliverer reads this identification code with the camera of the mobile information terminal 500, which launches a browser on the mobile information terminal 500 and takes them to a specific site, where the image shown in FIG. 37 is displayed. As described above, in this embodiment, the mobile information terminal 500 functions as an information input / output device that launches the browser, displays a screen created based on instructions from the delivery management device 900, and transmits information entered by the deliverer into the operation input unit of the display screen to the delivery management device 900.

[0128] 35 is an explanatory diagram of the processing executed by the delivery management device 900 in this embodiment. The route setting unit 910 reads, from a storage unit or the like, information linking the delivery item to the resident's dwelling unit DU in the apartment building MD, and based on this information, sets an elevator delivery route that specifies the elevator to be used by the deliverer and the floors on which the elevator will board and alight.

[0129] In one specific example, the route setting unit 910 may set a delivery route indicating the delivery order of deliveries linked to the resident dwelling units DU, and may set an elevator delivery route as part of this delivery route. In step S300 of FIG. 35, the route setting unit 910 reads necessary information from the memory unit 160, which is one specific example of a memory unit, and sets a delivery route including an elevator delivery route. The details of the method for setting the delivery route are not particularly limited. For example, deliveries may be made in order from the resident dwelling unit DU closest to the entrance / exit door EG to the resident dwelling unit DU farthest from the entrance / exit door EG, or conversely, deliveries may be made in order from the resident dwelling unit DU farthest from the entrance / exit door EG to the resident dwelling unit DU closest to the entrance / exit door EG.

[0130] FIG. 36 is a diagram showing an example of a delivery route generated by the delivery management unit. As shown in FIG. 36, the delivery route starts at the placement space CS, includes deliveries to multiple resident units DU using multiple elevators, and ends at the entrance / exit door CSD. In FIG. 36, the delivery route is made up of 25 partial delivery routes, and the partial delivery routes marked with a "○" in the "Route E" column are elevator delivery routes. Such delivery routes set by the route setting unit 910 are stored in a memory unit such as the memory unit 160.

[0131] The operation setting unit 920 generates an operation control signal to enable the elevator specified by the elevator delivery route set by the route setting unit 910 to be operated from the delivery person's mobile information terminal 500. In this embodiment, the generated operation control signal is output to the delivery management communication unit 940 and transmitted to the delivery person's mobile information terminal 500.

[0132] Figure 37 is a screen displayed on the website of the URL indicated by the identification code in Figure 34, and shows an outline of the delivery route. As shown in Figure 37, the website of the URL indicated by the identification code in Figure 34 displays button images for performing placement work in the placement space along with the number of items to be placed, and also displays a row of button images showing elevator names based on the order in which the elevators in the apartment building MD will be used, based on the delivery route of the delivery item set by the route setting unit 910. The button images showing the elevator names also display the number of delivery items to be delivered using each elevator.

[0133] The screen shown in FIG. 37 allows the delivery person to understand an overview of the delivery route set by the route setting unit 910. According to the delivery route set by the route setting unit 910, first, 10 delivery items are placed in the placement space CS. Next, two delivery items are delivered using the first elevator in building A, followed by two delivery items using the second elevator in building A. Subsequently, six delivery items are delivered using the elevator in building B, one delivery item is delivered using the first elevator in building C, one delivery item is delivered using the second elevator in building C, and finally one delivery item is delivered using the elevator in building D. Note that deliveries may be made only to the first floor, including buildings that do not use elevators. In this case, a button image showing the name of the building may be displayed instead of a button image showing the elevator name. To explain this point in more detail, in Fig. 33, if there is no delivery to the resident dwelling unit DU with dwelling unit number 222, which is the sixth delivery, then delivery to Building C will be limited to the resident dwelling unit DU with dwelling unit number 123, and there is no need to display the button image for "Building C 1" in Fig. 37. In this case, the button image for "Building C" may be displayed instead of the button image for "Building C 2" in Fig. 37. This allows the deliverer to recognize that the elevator will not be used for deliveries to Building C.

[0134] FIG. 38 is a diagram showing an example of a display image notifying the deliverer's mobile information terminal that the delivery item is not yet ready to be stored in the storage space before the processing of the storage and entry control unit is executed. FIG. 39 is a diagram showing an example of a display image notifying the deliverer's mobile information terminal that the delivery item is ready to be stored in the storage space due to the processing of the storage and entry control unit. When the "Storage Space" button image in FIG. 37 is touched, a screen for performing storage in the storage space as shown in FIG. 38 is displayed. This screen is similar to the screen shown in FIG. 15, but for each delivery, an image "Not yet stored" is displayed to the right of the display of the dwelling unit number of the associated resident's dwelling unit DU. This means that the specified processing by the storage and entry control unit 170 has not yet been executed.

[0135] When the delivery person works appropriately at the entrance side of the entrance / exit door CSD of the delivery space CS and the processing of the delivery entry control unit 170 is completed, the image of "not received" is changed to an image of "ready to receive" as shown in Figure 39. The screen shown in Figure 39 is functionally equivalent to the screen shown in Figure 16, so a detailed explanation will be omitted. In addition, in Figures 36 and 37, in comparison with Figure 16, the number of deliveries to be left in the delivery space CS (10), the number to be left in front of the entrance (6), the number to be delivered (7), and the total number of deliveries (23) are displayed, making it easier for the delivery person to check the progress.

[0136] FIG. 40 shows an example of a display image notifying the mobile information terminal of the deliverer that the delivery item has been placed in the placement space through processing by the placement entry control unit, and corresponds to FIG. 17 of the entry / exit management system 1000. The difference from the screen shown in FIG. 17 is that in addition to displaying the number of deliveries, a "Complete" button image displayed at the bottom of the screen can be operated. Touching this button image notifies the delivery management device 900 that placement in the placement space CS has been completed. Upon receiving this information, the progress management unit 930 of the delivery management device 900 begins progress management of the delivery route (step S301). Specifically, information including the delivery route shown in FIG. 36 is read from the memory unit 160, a progress management table is created, and this progress management table is saved in a memory unit such as the memory unit 160.

[0137] Once the progress management table is prepared in this way, a control signal for displaying the screen shown in Fig. 41 on the deliverer's mobile information terminal 500 is generated and sent to the deliverer's mobile information terminal 500 (step S302). As a result, the screen shown in Fig. 41 is displayed on the deliverer's mobile information terminal 500.

[0138] FIG. 41 shows an example of a screen displayed on the deliverer's mobile information terminal after the delivery to the delivery space CS has been completed but before delivery to each building of the apartment complex has been made. In FIG. 41, a "Complete" image indicating completion of delivery to the delivery space CS is displayed in the area displaying delivery progress in the upper left of the screen, and the button image for the delivery space is grayed out. On the screen shown in FIG. 41, when the deliverer touches the button image indicating the first elevator in Building A, located below the grayed-out button image for the delivery space, the progress management unit 930 of the delivery management device 900 updates the progress of the delivery route based on that signal (step S303). Specifically, the progress management table is read from the memory unit 160, the start of the partial delivery route for item number 1 is recorded, and the updated progress management table is saved in the memory unit 160. By updating the progress management table in this way, information regarding the deliverer's current location (current location information) is derived. Therefore, the progress management unit 930 receives an external signal (a signal indicating that the button image of "Building A 1" in FIG. 41 has been touched) as input and generates the current location information of the deliverer.

[0139] Next, based on this current location information, the operation setting unit 920 identifies an elevator that is located further along the delivery route than the deliverer's current location, and identifies the partial delivery route of item number 3 as the elevator delivery route that should be displayed next on the deliverer's mobile information terminal 500 (step S304). Note that "Delivery route E" in step S304 of Figure 35 refers to the elevator delivery route.

[0140] Based on this identification result, the operation setting unit 920 generates an operation control signal to enable operation of the first elevator in building A, which is the elevator related to the partial delivery route of item number 3 (step S305). Specifically, the operation setting unit 920 generates a control signal to display the screen of Fig. 42, which is a screen display including this operation control signal, on the delivery person's mobile information terminal 500, and transmits it to the delivery person's mobile information terminal 500. As a result, the screen of Fig. 42 is displayed on the delivery person's mobile information terminal 500.

[0141] Figure 42 is an example of an elevator operation screen displayed on the mobile information terminal of a delivery person when the delivery person delivers a delivery item along a delivery route using the first elevator in building A. In Figure 42, below the image showing the first elevator in building A, a delivery route (partial delivery route of items 2 and 4) is shown in which the delivery item is left in front of the entrance to the dwelling unit DU of dwelling unit number 110, and then left in front of the entrance to the dwelling unit DU of dwelling unit number 503.

[0142] Below this delivery route, numbers indicating the elevator floors (1st to 18th floors) are displayed, but only the button image indicating the 5th floor can be operated and input, and the other floors are grayed out. This is based on the operation control signal generated by the operation setting unit 920 corresponding to the elevator delivery route included in the delivery route set by the route setting unit 910.

[0143] Specifically, the delivery route set by the route setting unit 910 includes, for the first elevator in Building A, an elevator route going from the first floor to the fifth floor (partial delivery route No. 3) and an elevator route going from the fifth floor to the first floor (partial delivery route No. 5). To take the first elevator route going from the first floor to the fifth floor (partial delivery route No. 3), it is usually necessary to call the car EC to the first floor and set the destination to the fifth floor on the operation panel ECP located next to the elevator door ELG. The operation setting unit 920 generates an operation control signal to enable this series of operations to be performed from the deliverer's mobile information terminal 500.

[0144] 42, based on this operation control signal, only the button image indicating the fifth floor can be operated. When the delivery person touches this button image, the delivery person's mobile information terminal 500 outputs a control signal to the elevator control device 800 of the first elevator in building A to execute a series of controls to call the car EC to the first floor and set the destination as the fifth floor.

[0145] In this case, the signal transmission path from the deliverer's mobile information terminal 500 to the elevator control device 800 is not limited. A signal for directly controlling the elevator control device 800 may be output from the deliverer's mobile information terminal 500 and transmitted to the elevator control device 800 via the network line NW. Alternatively, a control signal from the deliverer's mobile information terminal 500 may be transmitted to the control device 100 and / or the delivery management device 900, and a signal for controlling the elevator control device 800 may be output from the control device 100 and / or the delivery management device 900.

[0146] In this way, transmitting via the control device 100 and / or the delivery management device 900 may be preferable because the control device 100 and / or the delivery management device 900 can record the deliverer's operation history. Furthermore, the control signal output from the deliverer's mobile information terminal 500 can be a relatively simplified signal or an encrypted signal. This reduces the communication load, including wireless communication, between the delivery management device 900 and the deliverer's mobile information terminal 500, and also makes it easy to highly encrypt the communication. Figure 35 shows a case in which the control signal from the deliverer's mobile information terminal 500 is transmitted to the elevator control device 800 via the delivery management device 900 (step S306). Note that the "E control unit" in step S306 in Figure 35 refers to the elevator control device 800.

[0147] In FIG. 42, "14" is highlighted among the button images indicating the elevator floors. This indicates the current location of the first elevator car EC in Building A, which is the target of operation. A grayed-out "Complete" button image is displayed below the grayed-out button image indicating the first floor. Further below that, a button image (left) for opening or keeping the elevator door ELG open, a button image (center) for emergency communication, and a button image (right) for closing the elevator door ELG are displayed, and these button images are always available. The availability of these button images allows the delivery person to operate the elevator without touching the operation panel ELP located next to the elevator door ELG or the operation panel ECP located on the car EC.

[0148] In this embodiment, by enabling remote operation of the elevator control device 800 from the deliverer's mobile information terminal 500, the deliverer can call the car EC to the first floor without operating the operation panel ELP of the floor closest to the entrance / exit door EG of the first elevator in Building A (first floor in FIG. 42). This means that the deliverer can call the car EC before reaching the operation panel ELP located next to the elevator door ELG, which contributes to shortening delivery time. Note that even if, for example, a resident gets on the car EC and moves to another floor before the deliverer reaches the elevator door ELG of the first elevator in Building A, the deliverer can call the car EC again by touching the "5" button image on the deliverer's mobile information terminal 500.

[0149] On the other hand, at this stage (the partial delivery route from item 1 to item 3), the deliverer can only operate the first elevator in Building A, and can only move the car EC to the fifth floor using this elevator. In this way, the operation setting unit 920 allows the deliverer to operate the elevator in a limited manner, thereby ensuring the privacy of residents and reducing the possibility of crime occurring in the apartment complex MD. This is also preferable from the perspective of hygiene management, as the deliverer does not have to touch the operation panels ELP and ECP. It is also possible for the deliverer to set the operation panels ELP and ECP to not accept inputs from the operation panel, which more reliably prevents the deliverer from touching the operation panels ELP and ECP. However, as shown in FIG. 42, emergency communication is possible using the deliverer's mobile information terminal 500, so it is preferable to allow the operation panel ECP of the car EC to be operable in an emergency.

[0150] When the delivery person has completed a visit to the resident's dwelling unit DU, which is the delivery destination, the delivery person notifies the resident's mobile information terminal 400 and the delivery management device 900 that the visit is complete by touching the "Complete" button image located next to the display of each dwelling unit number. The notification of the completion of the visit to the resident's mobile information terminal 400 may also be transmitted via the control device 100. Note that, in this specification, "completion of the visit" may or may not mean that the delivery is complete. An example of a case in which the completion of the visit does not mean that the delivery is complete is when the delivery person visits the resident but is unable to receive the delivery due to reasons such as the resident being absent. In such a case, the fact may be recorded in the progress management table.

[0151] In this embodiment, the progress management unit 930 included in the delivery management device 900 receives an external signal, such as a signal containing the above-mentioned notification (touching the "Complete" button image located next to the dwelling unit number), and updates the progress management table to reflect that the deliverer has passed through the partial delivery route of items 3 and 4 (step S307). By updating the progress management table in this manner, information regarding the deliverer's current location (current location information) is derived. Specifically, by receiving a signal indicating that the "Complete" button image located next to the dwelling unit number 503 has been touched, current location information is derived indicating that the deliverer is currently located between the dwelling unit DU of the resident of dwelling unit number 503 and the first elevator in Building A. In this way, the progress management unit 930 receives an external signal (a signal indicating that the "Complete" button image in FIG. 42 has been touched) and generates the deliverer's current location information.

[0152] Based on this current location information, the operation setting unit 920 identifies the elevator that is located further along the delivery route than the delivery person's current location, and determines that the elevator delivery route that should be displayed next on the delivery person's mobile information terminal 500 is the partial delivery route of item number 5 (step S308).

[0153] Based on this determination result, the operation setting unit 920 generates an operation control signal to enable operation of the first elevator in building A, which is the elevator related to the partial delivery route of item number 5 (S309). Specifically, the operation setting unit 920 generates a control signal to display the screen of Fig. 43, which is a screen display including this operation control signal, on the delivery person's mobile information terminal 500, and transmits it to the delivery person's mobile information terminal 500. As a result, the screen of Fig. 43 is displayed on the delivery person's mobile information terminal 500.

[0154] FIG. 43 is a diagram showing an example of a screen displayed on the deliverer's mobile information terminal 500 after the "Complete" button image located to the right of the display of the apartment number 503 in FIG. 42 is touched. In contrast to FIG. 42, in FIG. 43, all delivery route images indicating the apartment numbers are grayed out, and of the button images indicating the elevator floors, only the "1" button image is operable. This corresponds to the elevator delivery route (movement from the 5th floor to the 1st floor) consisting of the partial delivery route number 5 of the elevator delivery route for the first elevator in building A described above. When the deliverer touches this "1" button image, the deliverer's mobile information terminal 500 outputs a control signal to the elevator control device 800 of the first elevator in building A to call the car EC to the 5th floor and to execute a series of controls with the destination being the 1st floor. Specifically, a control signal from the delivery person's mobile information terminal 500 is input to the delivery management device 900, and based on this signal, the delivery management device 900 generates a signal for controlling the elevator control device 800 and outputs this signal to the elevator control device 800 (step S310).

[0155] The progress management unit 930 included in the delivery management device 900 receives a signal containing information from the recognition means 810 provided in the elevator car EC as an external signal and generates information about the current location of the deliverer (current location information). This allows the delivery management device 900 to more reliably grasp the current location of the deliverer.

[0156] There are no limitations on the specific configuration of the recognition means 810. For example, as described above, in a case where visitor identification information is obtained by face recognition or the like in the visitor registration unit 140 when a delivery person enters the apartment building MD, the recognition means 810 may determine whether a delivery person is present in the elevator EC from image information from a security camera installed in the elevator EC.

[0157] Alternatively, the delivery person's mobile information terminal 500 may be recognized by a recognition means 810 provided on the operation panel ECP of the car EC. Specific examples of the recognition means 810 in this case include equipment that recognizes the mobile information terminal 500 by short-range communication means such as infrared, Bluetooth (registered trademark), or NFC. Furthermore, an identification code (e.g., the image shown in FIG. 12) associated with the visitor identification information created by the visitor registration unit 140 may be displayed on the mobile information terminal 500, and the recognition means 810 may recognize the mobile information terminal 500 by an image captured by a camera capable of capturing this identification code.

[0158] In Figure 35, a notification output from the deliverer's mobile information terminal 500 is input to the recognition means 810 installed in the first elevator car EC in building A, and based on this input, a signal is output from the recognition means 810 to the delivery management device 900. Upon receiving this signal, the progress management unit 930 determines that the deliverer has boarded the car EC and updates the progress management table (step S311). This generates current location information indicating that the deliverer is in the process of the partial delivery route of item number 5.

[0159] Based on this current location information, the operation setting unit 920 generates a control signal for displaying the screen of Fig. 44, which is a screen for confirming that the partial delivery route of item number 5 has been completed, on the deliverer's mobile information terminal 500, and sends it to the deliverer's mobile information terminal 500 (step S312). As a result, the screen of Fig. 44 is displayed on the deliverer's mobile information terminal 500.

[0160] Fig. 44 is a diagram showing an example of a screen displayed on the mobile information terminal of the deliverer after the progress management unit determines that the deliverer who touched the "1" button image on the display screen shown in Fig. 43 has boarded the first elevator car EC in Building A. As shown in Fig. 44, the operation setting unit 920 makes the "Complete" button image operable on the mobile information terminal 500 of the deliverer.

[0161] Figure 45 is a diagram showing an example of a screen displayed on the deliverer's mobile information terminal after the operation setting unit 920 determines that the "Complete" button image on the display screen shown in Figure 44 has been touched. When the deliverer touches the "Complete" button image shown in Figure 44, a signal indicating this operation input is output from the deliverer's mobile information terminal 500 and input to the delivery management device 900. In response to this signal, the progress management unit 930 updates the progress management table to reflect the completion of the partial delivery route of item number 5 (step S313). This generates the deliverer's current location information (currently in the process of the partial delivery route of item number 6).

[0162] Based on this current location information, the operation setting unit 920 generates a control signal for displaying the screen of Fig. 45 on the mobile information terminal 500 of the deliverer, and transmits it to the mobile information terminal 500 of the deliverer (step S314). As a result, the screen of Fig. 45 is displayed on the mobile information terminal 500 of the deliverer.

[0163] With Figure 45 displayed, the deliverer can now touch the button image for the second elevator in building A. When the deliverer touches the button image, a signal indicating this is input to the delivery management device 900, and processing similar to steps S303 to S305 is executed. That is, the progress management unit 930 updates the progress management table and generates current location information, and the operation setting unit 920, based on the current location information, identifies the elevator delivery route that should next be displayed on the deliverer's mobile information terminal 500 as the partial delivery route of item No. 7, and generates an operation control signal to enable operation of the second elevator in building A, which is the elevator related to the partial delivery route of item No. 7. As a result, a screen similar to that of Figure 42, but showing the partial delivery routes of items No. 7 and No. 8, is displayed on the deliverer's mobile information terminal 500.

[0164] The delivery person inputs appropriate operations on this screen display and makes the delivery in the same way as for the second elevator in building A. Similarly, screen displays for delivering six delivery items along a delivery route using the elevator in building B, one delivery item along a delivery route using the first elevator in building C, and one delivery item along a delivery route using the second elevator in building C are displayed in sequence on the delivery person's mobile information terminal 500.

[0165] FIG. 46 is a diagram showing an example of a screen that is displayed by touching the button image of the elevator in building D on a screen equivalent to that of FIG. 45. The elevator in building D is the last elevator to be used on the delivery route, and FIG. 46 displays a delivery route (partial delivery route indicated by item number 23) for leaving parcels at the front door of apartment number 1421 on the 14th floor of building D. Also displayed is an image corresponding to the elevator delivery route (partial delivery route indicated by item number 22) that moves from the 1st floor to the 14th floor of building D. Specifically, in correspondence with this elevator delivery route, the button image for "14" in the elevator floor display is associated with a series of controls performed by the elevator control device 800 of the elevator in building D to call car EC, which is currently on the 3rd floor, to the 1st floor and change the destination to the 14th floor.

[0166] FIG. 47 shows an example of a screen that is displayed when the delivery person touches the "Complete" button image after completing the front door delivery (partial delivery route item 23) at the resident's apartment with apartment number 1421, the final destination on the delivery route. As shown in FIG. 47, the area showing delivery progress at the top of the screen displays "Complete" for all delivery categories, the image showing the partial delivery route item 23 is grayed out, and only the button image for the first floor in the elevator floor display, which corresponds to the elevator delivery route corresponding to partial delivery route item 24, can be operated. When the delivery person touches this button image, the delivery person's mobile information terminal 500 outputs a control signal to the elevator control device 800 of the elevator in Building D to call the car EC, which is currently on the third floor, to the 14th floor and set the destination to the first floor.

[0167] Figure 48 is a diagram showing an example of a screen that is displayed after the delivery person touches the "1" button image on the display screen of Figure 47. As shown in Figure 48, the "Complete" button image, which was previously grayed out, can now be operated, and all images above this button image related to the delivery route and elevator operation are grayed out.

[0168] FIG. 49 is a diagram showing an example of a screen displayed after the deliverer touches the "Complete" button image on the display screen of FIG. 48. When the deliverer touches the "Complete" button image in FIG. 48, a screen showing the delivery route by elevator is displayed, as shown in FIG. 49. On this screen, all elevator button images are grayed out, and only the "Complete" button image can be operated. The deliverer can confirm that all deliveries have been completed by touching this "Complete" button image. A signal based on the operation input of this "Complete" button image is sent to the delivery management device 900, and the progress management unit 930 of the delivery management device 900 updates the progress management table based on this signal to reflect the completion of all partial delivery routes. This signal is also sent to the control device 100, and the control device 100 may execute the exit / exit control unit 185 based on this signal.

[0169] The above description is based on a specific example in which the deliverer's mobile information terminal 500 functions simply as an information input / output device, but is not limited to this. The deliverer's mobile information terminal 500 may have at least one of the functions of each unit of the delivery management device 900, or the delivery management device 900 may essentially exist within the deliverer's mobile information terminal 500.

[0170] The priority relationship between the elevator remote control function provided by the delivery management device 900 according to this embodiment and the elevator operation function provided by the operation panels ECP and ELP can be determined arbitrarily. Furthermore, the resident app may also have an elevator remote control function such as that provided by the delivery management device 900. In this case, the priority relationship between the elevator remote control function provided by the delivery management device 900 and the elevator remote control function provided by the delivery management device 900 can also be determined arbitrarily. In normal settings, the elevator remote control function provided by the delivery management device 900 may be given top priority, and in an emergency, the elevator operation function provided by the operation panels ECP and ELP may be given top priority.

[0171] In Figure 35, after performing the specified control for the first elevator in Building A in step S306, the delivery management device 900 does not perform any particular processing until the deliverer presses the "Complete" button image to the right of apartment number 503, but even during this period, processing including information exchange with the elevator control device 800 may be performed. For example, the position of car EC may be monitored, and when information indicating that car EC has reached the fifth floor is received from the elevator control device 800, the completion of the partial delivery route for item 3 may be reflected in the progress management table.

[0172] The information in the progress management table, which is updated as the delivery management device 900 executes its processing, may be displayed on the resident app, allowing the residents to check the current location of the delivery person moving around inside the apartment complex MD.

[0173] In the above description, the external signal input to the progress management unit 930 to generate the current location information is a signal generated by the deliverer operating the mobile information terminal 500 or a signal from the recognition means 810, but is not limited to this. For example, if the deliverer's mobile information terminal 500 is communicating using wireless communication devices 700, 710, and 720, the wireless communication device 700, 710, and 720 directly involved in the communication may be identified, and the deliverer's current location information may be generated from the installation location of that device. In this case, the external signal is a signal that identifies the wireless communication device 700, 710, and 720 directly involved in the communication.

[0174] (Another example of the second embodiment) In the example of the second embodiment described above, as shown in Fig. 36, the route setting unit 910 of the delivery management device 900 sets a delivery route from the delivery person's placement space CS to the building entrance / exit door EG, but this is not limiting. Below, we will explain a case where the route setting unit 910 only specifies the elevator delivery route and the resident's residence DU to which the delivery is to be made.

[0175] Fig. 50 is a block diagram illustrating the functions of a delivery management system according to another example of one embodiment of the present invention. The difference between the block diagram shown in Fig. 50 and the block diagram shown in Fig. 32 is that an operation setting unit 920 includes a list display setting unit 921 and a sequential display setting unit 922.

[0176] The list display setting unit 921 identifies multiple elevators to be used by the delivery person based on information (such as the delivery route) from the route setting unit 910. In this example, these are the first elevator in building A, the second elevator in building A, the elevator in building B, the first elevator in building C, the second elevator in building C, and the elevator in building D. Then, an operation control signal is generated to display a list of the identified multiple elevators on the delivery person's mobile information terminal 500 so that the elevators can be selected arbitrarily. This causes an elevator list screen such as that shown in FIG. 37 or FIG. 41 to be displayed. The delivery person can arbitrarily select one of the elevators displayed on this screen and use the selected elevator.

[0177] That is, in the example according to the block diagram shown in Fig. 32, only the first elevator in building A can be selected according to the delivery route on the screen shown in Fig. 41, but in the example according to the block diagram shown in Fig. 50, any of the six specified elevators can be used first. In this way, in this example, the delivery person has more freedom in selecting a delivery route than in the previous example.

[0178] Meanwhile, the actions of the delivery person are appropriately managed by the sequential display setting unit 922. That is, the sequential display setting unit 922 generates an operation control signal for sequentially displaying a plurality of operation input screens on the mobile information terminal 500 of the delivery person based on a plurality of elevator delivery routes corresponding to one elevator selected by the delivery person through operation input on the list display displayed based on the list display setting unit 921. In this way, by sequentially displaying operation input screens corresponding to the elevator delivery routes, elevator operation can be appropriately restricted for an elevator arbitrarily selected by the delivery person from the list display, thereby appropriately restricting the delivery person from moving off the delivery route.

[0179] FIG. 51 is a diagram showing another example of a delivery route generated by the delivery management unit based on the block diagram shown in FIG. 50. The delivery route shown in FIG. 51 does not include a ground-level (first floor) route, in contrast to the delivery route shown in FIG. 36, because the delivery person is given the freedom to choose the elevator based on the processing of the list display setting unit 921. Furthermore, in response to the processing of the sequential display setting unit 922, a "Prerequisite" column, which was not included in FIG. 36, is included. The "Prerequisite" column indicates that the completion of the partial delivery route for the item number shown in this column is a prerequisite for starting the partial delivery route for that row. Setting such prerequisites enables the sequential display setting unit 922 to sequentially display elevator operation input screens.

[0180] Specifically, the partial delivery route of item number 101, which delivers to the resident dwelling unit DU of dwelling unit number 110 in building A, does not have any prerequisites. Therefore, the deliverer can take this partial delivery route regardless of other partial delivery routes. In other words, the deliverer may make delivery to the resident dwelling unit DU of dwelling unit number 110 in building A first, or may make delivery after deliveries on partial delivery routes related to other item numbers.

[0181] Furthermore, the partial delivery route 102, which is the elevator route that travels from the first floor to the fifth floor using the first elevator in Building A, also has no prerequisites. Therefore, the delivery person can choose to take the partial delivery route 102 before taking the partial delivery route 101. Specifically, in FIG. 42, before touching the button image "5" indicating the elevator floor, the delivery person is permitted to touch the "Complete" button image to the right of the image of dwelling unit number 110 to notify the resident's mobile information terminal 400 or the like that the visit to the resident's dwelling unit DU with dwelling unit number 110 has been completed.

[0182] On the other hand, the partial delivery route of item 103, which delivers to the resident's dwelling unit DU of dwelling unit number 503 in Building A, is premised on the partial delivery route of item 102. Therefore, in Figure 42, even if the "Complete" button image to the right of the image of dwelling unit number 503 is touched before the "5" button image indicating the elevator floor, the operation input will not be accepted. This functions as a fail-safe.

[0183] Furthermore, the partial delivery route of item number 104, which is the elevator route for the first elevator in building A traveling from the fifth floor to the first floor, is based on the partial delivery route of item number 103, which delivers to the resident dwelling unit DU with dwelling unit number 503. Therefore, the screen display of FIG. 43 can only be displayed once the operational input of touching the "Complete" button image to the right of the image of dwelling unit number 503 in FIG. 42 is accepted. Note that once the progress management unit 930 reflects the completion of the partial delivery route of item number 102 in the progress management table, the operation setting unit 920 may execute processing to gray out the "5" button image, which indicates the elevator floor number in FIG. 42.

[0184] Similarly, the elevator delivery route of item 105 is a prerequisite for the subsequent partial delivery routes of items 106 and 107, so the delivery routes are unitized by setting prerequisites for each elevator. On the other hand, since no prerequisites are set for elevator delivery routes that include boarding on the first floor for each elevator, in the screen display of Figure 41, the delivery person can touch a button image other than the button image for Building A1 to make deliveries to other buildings first.

[0185] In this way, by giving the delivery person freedom in delivery (specifically, freedom in setting the order in which elevators are used), it is possible to avoid unexpectedly long delivery times, thereby maintaining delivery efficiency. Specific examples of unexpected events include emergency elevator inspections and concentrated use of a specific elevator by residents, etc.

[0186] Even if the delivery person is given freedom of movement within the apartment building MD in this way, the progress management unit 930 can grasp the completion of each partial delivery route, so the delivery person's current location information is generated based on the progress management table, and based on this current location information, the operation setting unit 920 can display an appropriate operation input screen on the delivery person's mobile information terminal 500.

[0187] The above-described embodiments are provided to facilitate understanding of the present invention and are not intended to limit the present invention. Therefore, the elements disclosed in the above embodiments are intended to encompass all design modifications and equivalents within the technical scope of the present invention. For example, while the above description cites an identification code containing delivery item identification information as a specific example of an identifier, another example of an identifier is an RF tag with delivery item identification information written thereon. Because the RF tag's location can be detected by a wireless communication device 710, the location of the delivery item in the apartment building MD can be determined. Therefore, in this case, the location of the delivery item in the delivery space CS can be confirmed, and whether delivery to the front door was properly performed can be confirmed.

[0188] Furthermore, each unit of the control device 100 or the delivery management device 900 may be substantially integrated with other units. For example, the designated receipt determination unit 115 and the receipt instruction unit 120 may be integrated, and the designated receipt determination unit 115 may execute the processing of the receipt instruction unit 120. Alternatively, the control device 100 may be composed of multiple devices, and each unit of the control device 100 described above may be distributed across multiple devices. Such an arrangement may improve processing speed.

[0189] The present invention also provides an access control system including the following aspects. (1) An entry / exit management system for an apartment building, comprising: an information input / output device installed at the apartment building's collective entrance; and a control device capable of communicating with the information input / output device. The control device comprises: a visitor determination unit that determines whether a visitor to the apartment building is a delivery person whose purpose of visiting is to deliver a delivery item; a designated receipt determination unit that, when the visitor determination unit determines that the visitor is a delivery person, determines whether the resident of the apartment building to be visited has specified a receiving method in advance, and, when it determines that a receiving method has been specified, generates a signal indicating the specified receiving method, which is the designated receiving method; and a receiving instruction unit that inputs the signal indicating the designated receiving method and generates a control signal to transmit to the information input / output device. The information input / output device comprises: a visit information receiving unit that receives information indicating the visitor's arrival and is capable of transmitting the information to the visitor determination unit; and a designated method receiving unit that receives the control signal generated by the receiving instruction unit and is capable of notifying the delivery person of the designated receiving method. (2) The control device is an entry / exit management system described in (1) above, further comprising a designated receipt setting unit that stores the designated receipt method set by the resident in a memory unit provided in the control device or a memory device communicatively connected to the control device. (3) An entry / exit management system as described in (2) above, in which the designated receipt setting unit receives information regarding the location of the resident, and if the resident is outside a specified range, is equipped with a designated fictitious unit that considers the receipt method previously set by the resident to be the designated receipt method. (4) The control device is an entry / exit management system described in (1) above, which includes a delivery item registration unit that generates delivery item identification information linked to the delivery item. (5) The entry / exit management system according to (4) above, wherein the delivery item registration unit generates delivery item identification information based on information collected by an information collection device located at a common entrance. (6) An access control system as described in (4) above, in which the delivery item registration unit generates a control signal for forming an identifier having information corresponding to the delivery item identification information and to be attached to the delivery item. (7) An entry / exit management system as described in (4) above, in which the delivery item registration unit notifies the visitor's mobile information terminal that the delivery item identification information has been properly generated. (8) In the case where the receiving method is drop-off and delivery, the control device is provided with a drop-off and delivery entry control unit that manages entry into the drop-off and delivery space using delivery item identification information, in the entry and exit management system described in (4) above. (9) An entry / exit management system as described in (8) above, in which the delivery entry control unit compares information obtained from an information collection device installed at the entrance side of the delivery space with delivery item identification information to determine whether or not entry to the delivery space is permitted. (10) The control device is an entry / exit management system described in (8) above, which includes a placement / exit control unit that manages the exit from the placement space. (11) The control device further includes an entry / entry control unit that manages entry to a building or room using visitor identification information generated by a visitor registration unit that generates visitor identification information for identifying visitors based on information obtained from an information collection device located at the main entrance. (12) The building entry / entry control unit is an entry / exit management system according to (11) above, which uses the identification information of the resident to manage the entry of the resident into the building or into the room. (13) The control device is an access control system as described in (11) above, further comprising an exit / exit control unit that manages the exit or exit of entrants or entrants permitted by the entry / entry control unit. (14) The entrance / exit management system according to (13) above, wherein the control device further comprises an entrance / entry time management unit that manages the entrance time of a person entering the building or the time when the person entering the room enters the building or the time when the person entering the room enters the building or the time when the person entering the room enters the room. (15) The control device of the entry / exit management system described in (1) above further includes a delivery completion notification unit that generates a completion notification control signal to notify the resident that the delivery person has completed delivery, on the condition that the delivery person has left the building or room. (16) The control device is an entry / exit management system as described in (15) above, further comprising a delivery time management unit that generates a signal notifying that the work is delayed if the delivery completion notification unit does not generate a completion notification control signal even after a predetermined time has elapsed. (17) The entry / exit management system described in (1) above further comprises a visitor registration unit that generates visitor identification information for identifying visitors based on information obtained from an information collection device located at the main entrance. [Explanation of symbols]

[0190] 1000: Entrance and exit management system 100: Control device 110: Visitor identification unit 111: Designated receiving setting section 112: Designated fictitious department 115: Designated Receipt Determination Section 120: Receiving instruction section 130: Communications Department 131: Resident Communication Department 132: Management communication department 140: Visitor Registration Department 150: Delivery Registration Department 160: Storage section 170: Placement and entry room control unit 175: Placement / Exit Control Unit 180: Entrance and room control unit 185: Exit / Exit Control Unit 190:Delivery completion notification section 195: Delivery Time Management Department 195A: Entrance and Entry Time Management Department 200: Information input / output device 210: Visitor Information Receiving Unit 220: Designation method receiving unit 230:Specification method notification section 240: Operation input section 250: Printer 300: Computer 310: Door opening / closing control device 320: Camera management device 400: Mobile information terminal 500: Mobile information terminal 600: Storage device 700, 710: Wireless communication equipment AH: Wind protection room CM1~CM7: Camera CR: Management room CS: Placement space CSD: Entrance and exit door to storage space CS DD: Garbage dump DD entrance / exit door DR: Garbage dump DU: Tenant dwelling unit ED: Individual entrance EG: Entrance / Exit Door EH: Entrance hall MB: Mailbox MD:Apartment housing NW: Network line OG: Outer door PCM1~PCM3: Camera 1100: Delivery management system 720: Radio communication device 800: Elevator control device 810: Recognition means 900: Delivery management device 910: Route setting section 920: Operation setting section 921: List display setting section 922: Sequential display setting section 930: Progress Management Department 940: Delivery Management and Communications Department EC: Car ECP, ELP: Operation panel ELG: Elevator door ELR: Elevator room

Claims

1. A resident app that is an application installed on a mobile information terminal of a resident of an apartment complex, execute a first process of notifying the resident that the delivery item has been placed based on a signal from a control device that can communicate with an information input / output device provided at the collective entrance of the collective housing complex; the first process includes a process of displaying a delivery notification screen on an operation screen of the mobile information terminal, The delivery location displayed on the delivery notification screen includes a front door of the resident and a delivery space in the apartment building, The control device includes a placement / entry control unit that manages entry of the resident into the placement space. A tenant app featuring:

2. The control device includes a delivery item registration unit that generates delivery item identification information linked to the delivery item, The resident app according to claim 1 , further comprising a process for displaying an identification code including information associated with the delivery item identification information on the delivery notification screen.

3. The resident app according to claim 2, wherein the identification code displayed on the delivery notification screen is a necessary condition for the placement entry control unit to permit the resident to enter the placement space.

4. The resident app according to claim 3 , wherein a necessary condition for the placement / entry control unit to permit the resident to enter the placement space includes facial authentication of the resident.

5. The resident app according to claim 1 , wherein the control device includes a placement / exit control unit that manages the resident's exit from the placement space.

6. The resident app of claim 5 executes a process to display on the delivery notification screen that the delivery item has been received, on the condition that the delivery and exit control unit inputs a control signal indicating that it has completed processing regarding the departure of the previous resident from the delivery space.

7. The resident application according to claim 1 , further comprising a process for displaying a visit history screen showing visitor history information, the visit history screen being generated based on information input to the information input / output device.

8. The resident app according to claim 7 , further comprising a process for displaying, on the visit history screen, a notification that the resident has not collected the delivery item.

9. A resident app that is an application installed on a mobile information terminal of a resident of an apartment complex, Displaying a receiving designation screen for setting a method of receiving the delivery item on the operation screen of the mobile information terminal; and outputting setting information including information input on the operation screen on which the receipt designation screen is displayed to a designated receipt setting unit provided in a control device capable of communicating with an information input / output device provided at an entrance of the apartment building; Perform a process including The designated receipt setting unit includes a designated fictitious unit that, when the resident is outside a predetermined range, regards the receipt method that the resident has previously set as the designated receipt method; The receiving designation screen is provided with a user interface for inputting whether or not to start the execution of the processing of the designation fictitious unit, Executing a process including outputting a control signal to the designated receipt setting unit to start execution of a process of the designated receipt setting unit based on an instruction from the resident input via the designated receipt setting screen. A tenant app featuring:

10. The resident app according to claim 1 or claim 9, further comprising a process for displaying an advertisement for the resident on the operation screen.

Images