Washing machine and washing machine system

Abstract

To provide a washing machine which can allow a user to select an operation setting according to the needs of the user with respect to work for which the operation setting of the washing machine is selected, and to provide a washing machine system.SOLUTION: A washing machine system includes a washing machine and a server 200. The server 200 includes a server storage part 211, a server communication part 210, and a server control part 212. The server storage part 211 can store recommendation information 21a showing a recommended operation setting with respect to the washing machine. The server communication part 210 communicates with the washing machine. The server control part 212 controls the server communication part 210 in such a manner that the server communication part 210 transmits inquiry information showing inquiry of whether or not to use the recommended operation setting to the washing machine and / or an external output device capable of outputting the inquiry information.SELECTED DRAWING: Figure 6

Description

[Technical Field]

[0001] The present invention relates to a washing machine and a washing machine system. [Background technology]

[0002] The laundry system described in Patent Document 1 includes a washing machine and a home terminal. The home terminal has a display panel, an input unit, and a control circuit. The control circuit of the home terminal displays items to be washed on the display panel. When an item to be washed is selected via the input unit, the control circuit of the home terminal obtains control data corresponding to the selected item from a laundry control information providing server and transfers it to the washing machine. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2003-210887 Summary of the Invention [Problem to be solved by the invention]

[0004] A user selects washing machine operation settings, such as selection items, via an input unit. However, as the number of types of operation settings on a washing machine increases, the task of selecting operation settings becomes cumbersome for users who are unfamiliar with the types of operation settings. Therefore, there is a need for users to be notified of recommended operation settings. There is also a need for users who want to select operation settings themselves.

[0005] An object of the present invention is to provide a washing machine and a washing machine system that allow a user to select operation settings according to the user's needs for selecting operation settings for the washing machine. [Means for solving the problem]

[0006] According to a first aspect of the present invention, a washing machine system includes a washing machine and a server. The server includes a server storage unit, a server communication unit, and a server control unit. The server storage unit is capable of storing recommendation information indicating recommended operation settings for the washing machine. The server communication unit communicates with the washing machine. The server control unit controls the server communication unit to transmit query information indicating a query as to whether or not to use the recommended operation settings to the washing machine and / or an external output device capable of outputting the query information.

[0007] According to a second aspect of the present invention, a washing machine washes laundry. The washing machine includes a washing machine storage unit, an output unit, and a response receiving unit. The washing machine storage unit is capable of storing recommendation information including recommended operation settings for the washing machine. The output unit outputs query information indicative of a query as to whether or not to use the recommended operation settings. The response receiving unit receives a response to the query. [Effects of the Invention]

[0008] According to the present invention, it is possible to allow a user to select an operation setting for a washing machine in accordance with the user's needs for the task of selecting an operation setting for the washing machine. [Brief explanation of the drawings]

[0009] [Figure 1] 1 is a schematic diagram of a washing machine system according to a first embodiment of the present invention. [Figure 2] FIG. [Figure 3] FIG. 2 is a diagram illustrating an operation display unit. [Figure 4] FIG. 1 is a block diagram of a washing machine. [Figure 5] FIG. 10 is a diagram showing correspondence information. [Figure 6] FIG. 2 is a block diagram illustrating a server. [Figure 7] FIG. 4 is a first flow chart showing a first operation of the washing machine system. [Figure 8] FIG. 2 is a second flow chart showing the first operation of the washing machine system. [Figure 9] FIG. 4 is a schematic diagram showing a first operation of the washing machine system. [Figure 10] FIG. 10 is a flow chart showing a second operation of the washing machine system. [Figure 11] FIG. 10 is a first schematic diagram showing a second operation of the washing machine system. [Figure 12] FIG. 10 is a flowchart showing a first response transmission process. [Figure 13] FIG. 10 is a flowchart showing a first response receiving process. [Figure 14] FIG. 10 is a second schematic diagram showing a second operation of the washing machine system. [Figure 15] FIG. 10 is a flow chart showing a third operation of the washing machine system. [Figure 16] FIG. 10 is a first schematic diagram showing a third operation of the washing machine system. [Figure 17] FIG. 10 is a flowchart showing a second response transmission process. [Figure 18] FIG. 10 is a flowchart showing a second response receiving process. [Figure 19] FIG. 10 is a second schematic diagram showing a third operation of the washing machine system. DETAILED DESCRIPTION OF THE INVENTION

[0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will be described with reference to the accompanying drawings, in which the same or corresponding parts are designated by the same reference numerals and will not be described repeatedly.

[0011] [First embodiment] A washing machine system 1 according to a first embodiment of the present invention will be described with reference to Fig. 1. Fig. 1 is a schematic diagram of a washing machine system 1 according to the first embodiment of the present invention.

[0012] 1, washing machine system 1 includes washing machine 100 and server 200. Washing machine 100 and server 200 can communicate with each other via a communication network N that uses, for example, an electrical communication network or an optical communication network.

[0013] The washing machine 100 includes an operation display unit 110, a connection port 111, a door 112, a door open button 113, and a housing 114.

[0014] Operation display unit 110 is provided at the top of the front surface of housing 114. Connection port 111 is provided at the top of the front surface of housing 114. Connection port 111 is connected to a water faucet. Water released from the faucet is supplied to washing machine 100 through connection port 111. Door 112 is provided at the front surface of housing 114. Door 112 separates the inside of housing 114 from the outside of housing 114. Door open button 113 is arranged around door 112. When door open button 113 is operated, door 112 opens.

[0015] Next, the washing machine 100 will be further described with reference to Fig. 2. Fig. 2 is a cross-sectional view of the washing machine 100.

[0016] As shown in FIG. 2, the washing machine 100 further includes a drum 115, a water tub 116, and a damper 117.

[0017] The drum 115 and the water tub 116 are each disposed inside the housing 114. The drum 115 and the water tub 116 each have a cylindrical shape with one end closed. The drum 115 is capable of holding laundry. A drum bottom is formed at one end of the drum 115. A drum opening 15a is formed at the other end of the drum 115. The drum opening 15a faces the door 112. The drum 115 is disposed inside the water tub 116. A water tub bottom is formed at one end of the water tub 116. A water tub opening 16a is formed at the other end of the water tub 116. The water tub opening 16a faces the door 112.

[0018] When door 112 is opened, drum opening 15a faces the outside of housing 114. As a result, a user can put laundry into drum 115 through drum opening 15a.

[0019] The washing machine 100 further includes a drum motor 118 , an output shaft 119 , a plurality of holes 120 , and a plurality of baffles 121 .

[0020] The drum motor 118 rotates the drum 115. The drum motor 118 is connected to the drum 115 via an output shaft 119. A plurality of holes 120 are formed in the drum 115. The plurality of holes 120 penetrate the drum 115. Each of the plurality of baffles 121 is formed on the inner circumferential surface of the drum 115 and protrudes inward of the drum 115. The plurality of baffles 121 are lined up along the circumferential direction of the drum 115.

[0021] The procedure for the washing machine 100 to perform a washing operation will be described.

[0022] First, laundry is placed into the drum 115. Water is then supplied into the drum 115 through the multiple holes 120, and the laundry is immersed in the water. The drum 115 is then rotated by the power of the drum motor 118. As the drum 115 rotates, the laundry is lifted by the baffle 121. The laundry then falls due to gravity and is slammed against the inner circumferential surface of the drum 115. As the drum 115 continues to rotate, the action of lifting the laundry and the action of the laundry being slammed against the inner circumferential surface of the drum 115 are alternately repeated. As a result, the laundry is washed.

[0023] Washing machine 100 further includes a fan 122, a heater 123, and a duct 124. Fan 122 is connected to drum 115 via heater 123 and duct 124.

[0024] The procedure for the washing machine 100 to perform the drying operation will be described.

[0025] Hot air generated by fan 122 and heater 123 is supplied into water tub 116 via duct 124. The hot air supplied into water tub 116 is then supplied into drum 115 via a plurality of holes 120. As a result, the laundry inside drum 115 is dried.

[0026] The washing machine 100 washes and dries laundry by performing, for example, a washing process, a rinsing process, a spin-drying process, and a drying process. The washing process refers to a process of washing laundry. The rinsing process refers to a process of rinsing laundry. The spin-drying process refers to a process of spin-drying laundry. The drying process refers to a process of drying laundry. Note that the washing machine 100 does not necessarily have a drying function.

[0027] Next, the operation display unit 110 will be described with reference to Fig. 3. Fig. 3 is a diagram showing the operation display unit 110.

[0028] As shown in FIG. 3, the operation display unit 110 includes a reception unit 50 and a display unit 52.

[0029] The reception unit 50 receives instructions for the washing machine 100. The reception unit 50 includes, for example, a tactile switch (mechanical switch).

[0030] The reception unit 50 includes a plurality of keys, which are a bath water key 501, a reservation key 502, a wash key 503, a rinse key 504, a spin key 505, a dry key 506, a selection reception unit X, an unlock key 513, a power on key 514, a power off key 515, a start / pause key 516, and a listen key 518.

[0031] The selection receiving unit X has a spin-drying level key 507 , a drying level key 508 , a wash key 509 , a wash-dry key 510 , a dry key 511 , and a refresh key 512 .

[0032] A light emitting unit such as an LED is provided on each of the bath water keys 501 to 518. As a result, each of the bath water keys 501 to 518 can be illuminated by the light emitting unit.

[0033] The bath water key 501 accepts whether or not to use bath water. The reservation key 502 accepts a reservation for the end time of operation. The wash key 503 accepts the time for washing the laundry. The rinse key 504 accepts the number of times the laundry will be rinsed. The spin key 505 accepts the time for spinning the laundry. The dry key 506 accepts the time for drying the laundry.

[0034] The selection receiving unit X receives a selection of the operation setting of the washing machine 100. Hereinafter, the operation setting of the washing machine 100 may be referred to as the operation setting.

[0035] The operation setting functions as identification information for identifying the operation details of the washing machine 100. The operation setting is associated with the operation details of the washing machine 100.

[0036] The operation details of the washing machine 100 refer to the operation details of the washing machine 100 when the washing machine 100 operates by manipulating each element of the washing machine 100, such as the time for the washing process, the number of times for the rinsing process, the time for the spin-drying process, and the time for the drying process. Hereinafter, the operation details of the washing machine 100 may be referred to as the operation details.

[0037] In the first embodiment, the washing machine 100 has a plurality of operation settings. Each operation setting is associated with a specific operation.

[0038] In the first embodiment, the multiple operation settings include "low vibration," "standard," and "smooth," which indicate settings for the "spin-dry level." The multiple operation settings also include "thorough," "standard," and "moderate," which indicate settings for the "dry level." The multiple operation settings also include "standard," "thorough," and "dry," which indicate settings for the "washing course" and the "wash-dry course." In addition, operation settings arbitrarily created by the user are registered in each of "My Way" and "Original." The "washing course" refers to a course that includes a washing process, a rinsing process, and a spin-drying process. The "wash-dry course" refers to a course that includes a drying process in addition to the "washing course."

[0039] Unlock key 513 accepts an instruction to unlock door 112. Power-on key 514 accepts an instruction to start supplying power to washing machine 100. Power-on key 514 is an example of a power operation unit of the present invention. Power-off key 515 accepts an instruction to cut off power to washing machine 100. Start / pause key 516 accepts an instruction to start the operation of washing machine 100 and an instruction to pause the operation of washing machine 100. Listen key 518 accepts an instruction to cause washing machine 100 to output an explanation of the original content, which is one of the operation settings. The explanation of the original content is output by voice, for example, via output unit 125 (see FIG. 4), which will be described later.

[0040] Display unit 52 displays the operating status of washing machine 100. Display unit 52 includes, for example, an LED (Light Emitting Diode).

[0041] The display unit 52 has a reservation display unit 520, a rinsing display unit 521, an explanation display unit 522, an information display unit 523, a wrinkle prevention display unit 524, a water injection display unit 525, a process display unit 526, a drying time display unit 527, a wireless communication display unit 528, an operation setting display unit 529, and a door lock display unit 530.

[0042] Reservation display unit 520 displays information indicating that a reserved operation is on standby. Rinse display unit 521 displays information indicating whether bath water will be used in the wash process or the rinsing process. Explanation display unit 522 displays information indicating the meaning of numbers displayed in information display unit 523. Information display unit 523 displays, for example, the reserved time for an operation to process laundry and information indicating the remaining time of the operation during the operation to process laundry. Wrinkle prevention display unit 524 displays information indicating that washing machine 100 will perform a wrinkle prevention operation. Water injection display unit 525 displays information indicating that washing machine 100 will perform a water injection rinse operation. Process display unit 526 displays information indicating the process currently being processed by washing machine 100. Drying time display unit 527 displays information indicating the drying time for the laundry. Wireless communication display unit 528 displays information indicating that washing machine 100 is ready for wireless communication. Operation setting display unit 529 displays information indicating the operation settings. Door lock display section 530 displays information indicating that door 112 is locked.

[0043] Next, the washing machine 100 will be further described with reference to Fig. 4. Fig. 4 is a block diagram of the washing machine 100.

[0044] As shown in FIG. 4, the washing machine 100 further includes an output unit 125, a washing machine communication unit 126, a washing machine storage unit 127, and a washing machine control device 128.

[0045] Output unit 125 outputs sound. Output unit 125 includes, for example, a speaker. Washing machine communication unit 126 is a device that communicates with server 200. Washing machine communication unit 126 communicates with server 200, for example, via a wireless access point and communication network N (see FIG. 1). In this case, washing machine communication unit 126 communicates with the wireless access point using, for example, the Wi-Fi (registered trademark) communication standard.

[0046] The washing machine storage unit 127 includes a main storage device (e.g., a semiconductor memory) such as a read-only memory (ROM) and a random access memory (RAM), and may further include an auxiliary storage device (e.g., a hard disk drive). The washing machine storage unit 127 stores various computer programs executed by the washing machine control device 128.

[0047] Washing machine storage unit 127 stores correspondence information Y. Correspondence information Y will be described later.

[0048] Washing machine control device 128 includes a processor such as a CPU (Central Processing Unit) and an MPU (Micro Processing Unit). Washing machine control device 128 controls each element of washing machine 100. Specifically, the processor of washing machine control device 128 executes a computer program stored in washing machine memory unit 127 to control operation display unit 110, drum motor 118, fan 122, heater 123, output unit 125, washing machine communication unit 126, and washing machine memory unit 127.

[0049] Washing machine control device 128 has washing machine control unit 128a and determination unit 128b. Specifically, the processor of washing machine control device 128 executes a computer program stored in washing machine storage unit 127, thereby functioning as washing machine control unit 128a and determination unit 128b.

[0050] Next, the correspondence information Y will be described with reference to Fig. 3 and Fig. 5. Fig. 5 is a diagram showing the correspondence information Y.

[0051] 3 and 5, the correspondence information Y indicates information associating operation settings with operation details of the washing machine 100. When an operation setting is selected via the selection receiving unit X, the washing machine control unit 128a determines the operation details of the washing machine 100 associated with the operation setting based on the correspondence information Y. As a result, the washing machine 100 operates in accordance with the operation details associated with the operation setting in the correspondence information Y.

[0052] For example, the operation settings defined in "My Way" are associated with a specific operation of the washing machine 100 in the correspondence information Y. The specific operation of the washing machine 100 is an operation in which the washing process time is α1 minute, the number of rinsing processes is α2, and the time of the spin-drying process is α3 minutes. In this case, when "My Way" is selected via the selection receiving unit X, the washing machine 100 performs the washing process for α1 minute, the rinsing process for α2 times, and the spin-drying process for α3 minutes.

[0053] Next, the server 200 will be described with reference to Fig. 6. Fig. 6 is a block diagram showing the server 200.

[0054] 6, the server 200 may be a switch, a server cluster consisting of multiple servers, or a cloud computing service center. The server 200 provides communication services to clients.

[0055] The server 200 includes a server communication unit 210 , a server storage unit 211 , and a server control unit 212 .

[0056] The server communication unit 210 is a device that communicates with the washing machine 100. The server communication unit 210 communicates with the server 200 via a wireless access point and a communication network N, for example.

[0057] The server storage unit 211 includes a main storage device such as a ROM and a RAM, and may further include an auxiliary storage device. The server storage unit 211 stores various computer programs executed by the server control unit 212.

[0058] The server storage unit 211 can store the recommendation information 21a and the registration information 21b. Therefore, the server storage unit 211 stores the recommendation information 21a and the registration information 21b.

[0059] Recommendation information 21a includes recommended operation settings for washing machine 100. In detail, recommendation information 21a includes information that associates recommended operation settings for washing machine 100 with operation details of washing machine 100. Hereinafter, recommended operation settings for washing machine 100 may be referred to as recommended operation settings.

[0060] The administrator of the server 200 determines the recommended operating settings.

[0061] Note that the server control unit 212 may determine the recommended operation settings. In this case, for example, the server control unit 212 acquires the operation settings used in each of the plurality of washing machines 100 from the plurality of washing machines 100, and determines the recommended operation settings based on the acquired operation settings. For example, the server control unit 212 determines a ranking of the number of times of use for the operation settings acquired from the plurality of washing machines 100, and determines the operation setting with the highest ranking or an operation setting higher than a predetermined rank as the recommended operation setting.

[0062] The number of recommended operation settings stored in server storage unit 211 may be one or more. When the number of recommended operation settings stored in server storage unit 211 is more than one, the plurality of recommended operation settings may be prioritized in the order in which they are recommended to washing machine 100.

[0063] Registration information 21b includes the same content as correspondence information Y (see FIG. 5). Server 200 acquires correspondence information Y from washing machine 100 by communicating with washing machine 100 via communication network N, and generates registration information 21b. As a result, server 200 can grasp the operation settings registered in washing machine 100 from registration information 21b.

[0064] The server control unit 212 includes a processor such as a CPU and an MPU. The server control unit 212 controls each element of the server control unit 212. Specifically, the processor of the server control unit 212 controls the server communication unit 210 and the server storage unit 211 by executing a computer program stored in the server storage unit 211.

[0065] Next, a first operation of washing machine system 1 will be described with reference to Fig. 7 to Fig. 9. Fig. 7 is a first flow diagram showing the first operation of washing machine system 1. Fig. 8 is a second flow diagram showing the first operation of washing machine system 1. Fig. 9 is a schematic diagram showing the first operation of washing machine system 1.

[0066] 7 and 9, in the first embodiment, the recommended operation setting A1 and the operation content A2 of the washing machine 100 associated with the recommended operation setting A1 are registered in advance in the washing machine 100. In other words, the recommended operation setting A1 and the operation content A2 of the washing machine 100 associated with the recommended operation setting A1 are stored in the washing machine storage unit 127.

[0067] Note that, "operation setting A1 is pre-registered in washing machine 100" means that operation setting A1 is stored in washing machine storage unit 127 before the trigger operation shown in step S100 below is performed, and operation setting A1 can be selected via selection receiving unit X (see FIG. 3). For example, the default operation setting registered in washing machine 100 when washing machine 100 is manufactured corresponds to the operation setting pre-registered in washing machine 100.

[0068] The first operation will be described below.

[0069] In step S100, determination unit 128b determines whether a trigger action has been performed. The trigger action refers to an action that triggers washing machine 100 to perform inquiry communication with server 200. The inquiry communication refers to communication for inquiring about the presence or absence of recommended operation settings. The trigger action is performed via the trigger operation unit.

[0070] The trigger operation unit of the first embodiment simultaneously receives a trigger operation and an instruction to the washing machine 100. Therefore, even if the user inputs an instruction to the washing machine 100 via the trigger operation unit without being aware of the trigger operation, the determination unit 128b determines that the trigger operation has been performed. As a result, an inquiry communication is started, and the user can recognize that the washing machine 100 has a function to communicate with the server 200.

[0071] In the first embodiment, the trigger operation unit is power on key 514. In this case, the trigger operation indicates the operation of power on key 514. When power on key 514 is operated and the power of washing machine 100 is turned on from off, determination unit 128b determines that the trigger operation has been performed.

[0072] The trigger operation unit is not limited to the power-on key 514. A key on the reception unit 50 other than the power-on key 514 may be the trigger operation unit.

[0073] Furthermore, washing machine 100 may be provided with an open / close detection unit that detects whether door 112 is open or closed, and the open / close detection unit may function as the trigger operation unit. For example, after power on key 514 is operated to start washing machine 100, when the open / close detection unit first detects that door 112 has been opened, determination unit 128b determines that a trigger operation has been performed.

[0074] Furthermore, a voice reception device such as a microphone that receives voice may be provided in washing machine 100, and the voice reception device may function as the trigger operation unit. For example, when a predetermined voice is input via the voice reception device, determination unit 128b determines that a trigger operation has been performed.

[0075] Furthermore, a human presence sensor may be provided in washing machine 100, and the human presence sensor may function as the trigger operation unit. For example, after power-on key 514 is operated to start washing machine 100, when the human presence sensor detects a person for the first time, determination unit 128b determines that a trigger operation has been performed.

[0076] If a trigger operation is performed (Yes in step S100), the process proceeds to step S110. If a trigger operation is not performed (No in step S100), the process shown in step S100 is repeated.

[0077] In step S110, washing machine control unit 128a controls washing machine communication unit 126 so that washing machine communication unit 126 transmits trigger information to server 200. The trigger information includes information indicating that server 200 is to be inquired as to whether or not there are any recommended operation settings.

[0078] In step S200, the server communication unit 210 receives the trigger information.

[0079] In step S210, the server control unit 212 determines whether or not there is a recommended operation setting. Specifically, the server control unit 212 determines whether or not the server storage unit 211 stores the recommended information 21a.

[0080] If there is a recommended operation setting (Yes in step S210), the process proceeds to step S220. In the first embodiment, the recommended operation setting is operation setting A1.

[0081] If there are no recommended operating settings (No in step S210), the process proceeds to step S230.

[0082] In step S220, the server control unit 212 controls the server communication unit 210 so that the server communication unit 210 transmits first query information to the washing machine 100. The first query information is information indicating a query as to whether or not to use the recommended operation setting A1.

[0083] The first question information is an example of question information of the present invention.

[0084] In step S230, server control unit 212 controls server communication unit 210 so that server communication unit 210 transmits termination information to washing machine 100. The termination information is information indicating that server 200 has terminated the process for notifying recommended operation settings for washing machine 100. As a result, the process of server 200 ends.

[0085] In step S120, washing machine control unit 128a determines whether washing machine communication unit 126 has received first query information.

[0086] If washing machine communication unit 126 receives first query information (Yes in step S120), the process proceeds to step S130.

[0087] If washing machine communication unit 126 does not receive the first query information (No in step S120), the processing ends in washing machine 100. In other words, if washing machine communication unit 126 receives the end information, the processing in washing machine 100 ends.

[0088] In step S130, washing machine control unit 128a controls output unit 125 so that output unit 125 outputs the first query information. Output unit 125 outputs the first query information by voice.

[0089] An example of the first question information is, "It looks like it will start raining in an hour. Would you like to add drying to the washing settings?" In this case, the recommended operation setting A1 prepared by the server 200 is, for example, "standard" for the "wash-dry course."

[0090] Two examples of the first question information are, "It's gotten cold recently, and it seems like the laundry isn't drying as well. Would you like to set it to thorough drying?" In this case, the recommended operation setting A1 prepared by the server 200 is, for example, "thorough" for the "degree of drying."

[0091] While the output unit 125 is outputting the first query information by voice, operations of all keys included in the reception unit 50 may be disabled. Also, while the output unit 125 is outputting the first query information by voice, the light-emitting units of the multiple keys (bath water key 501 to listen key 518) of the reception unit 50 may be turned off. As a result, it is possible to prevent the user from operating erroneously.

[0092] Furthermore, the output unit 125 provided in the washing machine 100 may be a display device such as a display. In this case, the first query information is displayed on the display device. As a result, the user can visually recognize the first query information via the display device.

[0093] As shown in FIG. 8, in step S140, washing machine control unit 128a determines whether reception unit 50 has received a response to the first question within a predetermined time. In the first embodiment, reception unit 50 has wash key 503 and dry key 506 that receive the response to the first question. Wash key 503 functions as a key that receives a Yes response. In the first embodiment, wash key 503 receives a response that indicates that the recommended operation setting A1 will be used. Dry key 506 functions as a key that receives a No response. In the first embodiment, dry key 506 receives a response that indicates that the recommended operation setting A1 will not be used.

[0094] The predetermined time is set in advance and stored in washing machine storage unit 127.

[0095] Note that, within a predetermined time, the lighting section formed in the shape of the word "Yes" may be lit around wash key 503, and the lighting section formed in the shape of the word "No" may be lit around dry key 506. As a result, the user can easily input an answer to the first question.

[0096] Furthermore, the washing machine 100 may be provided with a voice receiving device such as a microphone that receives voice, and the voice receiving device may receive a voice response to the first question.

[0097] Wash key 503 and dry key 506 are examples of the response receiving section of the present invention.

[0098] If the receiving unit 50 receives an answer to the first question within the predetermined time (Yes in step S140), the process proceeds to step S150.

[0099] If the receiving unit 50 does not receive a response to the first question within the predetermined time (No in step S140), the processing of the washing machine 100 ends.

[0100] In step S150, washing machine control unit 128a determines whether or not receiving unit 50 has received a response to the first question indicating that recommended operation setting A1 will be used. That is, in step S140, washing machine control unit 128a determines whether or not wash key 503 (Yes) has been operated.

[0101] When wash key 503 is operated and a response is input to the effect that recommended operation settings A1 will be used (Yes in step S150), the process proceeds to step S160.

[0102] When drying key 506 is operated and an answer is input to the effect that recommended operation settings A1 will not be used (No in step S150), the processing of washing machine 100 ends.

[0103] In step S160, washing machine control unit 128a uses recommended operation settings A1. Using recommended operation settings A1 means that washing machine control unit 128a operates washing machine 100 in accordance with operation content A2 of washing machine 100 associated with recommended operation settings A1.

[0104] In the case where the first query information is an example, the recommended operation setting A1 is "standard" for the "wash-dry course." Therefore, in the case where the first query information is an example, the washing machine control unit 128a uses the operation setting A1 that sets the "wash-dry course" to "standard."

[0105] When the first question information is Example 2, the recommended operation setting A1 is "thorough" for the "drying level." Therefore, when the first question information is Example 2, the washing machine control unit 128a uses the operation setting A1 that sets the "drying level" to "thorough." For example, when the user uses the operation setting of "standard" for the "wash-dry course," the washing machine control unit 128a enables the use of the operation setting A1 that sets the "drying level" to "thorough." Then, the washing machine control unit 128a adds the operation setting A1 that sets the "drying level" to "thorough" to the operation settings used by the user.

[0106] As described above with reference to FIGS. 7 to 9, in step S220 (see FIG. 7), server communication unit 210 transmits first query information to washing machine 100. Therefore, a user who is not familiar with the types of operation settings can respond that they will use recommended operation setting A1. In contrast, a user who wants to select operation settings themselves can respond that they will not use recommended operation setting A1. As a result, washing machine system 1 allows the user to select operation settings that meet the user's needs for the task of selecting operation settings for washing machine 100.

[0107] In step S130, output unit 125 outputs the first query information. Therefore, the user can recognize that washing machine system 1 has a function of informing the user of recommended operation setting A1. Furthermore, the user can have an opportunity to learn operation setting A1 that he or she has not known before.

[0108] In addition, in step S150 (see FIG. 8), the user responds by indicating that they will use the recommended operation setting A1, and the operation setting A1 is selected. Therefore, the user does not need to search for the operation setting A1 they want to use. As a result, the operation setting A1 can be easily selected, and the laundry can be done efficiently.

[0109] In step S150, the answer to the first question is input via keys (wash key 503 and dry key 506 in the first embodiment) provided on washing machine 100. Therefore, there is no need to prepare a separate device for inputting the answer to the first question. As a result, the answer to the first question can be easily input.

[0110] [Second embodiment] Next, a second operation of washing machine system 1 will be described with reference to Fig. 10 to Fig. 14. Fig. 10 is a flow diagram showing the second operation of washing machine system 1. Fig. 11 is a first schematic diagram showing the second operation of washing machine system 1.

[0111] 10 and 11, the second embodiment differs from the first embodiment in that the recommended operation setting C1 is not registered in the washing machine 100. The fact that the operation setting C1 is not registered in the washing machine 100 means that the operation setting C1 is not stored in the washing machine storage unit 127, and the operation setting C1 cannot be selected via the selection receiving unit X (see FIG. 3).

[0112] The second operation of the washing machine system 1 will be described below, focusing mainly on the differences from the first operation of the first embodiment.

[0113] In step S211, the server control unit 212 determines whether or not there are any recommended operating settings.

[0114] If there is a recommended operation setting (Yes in step S211), the process proceeds to step S221. In the second embodiment, the recommended operation setting is the operation setting C1.

[0115] If there are no recommended operating settings (No in step S211), the process proceeds to step S230.

[0116] In step S221, the server control unit 212 controls the server communication unit 210 so that the server communication unit 210 transmits second query information to the washing machine 100. The second query information is information indicating a query as to whether or not to use the recommended operation setting C1.

[0117] The second question information is an example of the question information of the present invention.

[0118] In step S121, washing machine control section 128a determines whether washing machine communication section 126 has received second query information.

[0119] If washing machine communication unit 126 receives second query information (Yes in step S121), the process proceeds to step S131.

[0120] If washing machine communication unit 126 does not receive the second query information (No in step S121), the processing ends in washing machine 100. In other words, if washing machine communication unit 126 receives the end information, the processing in washing machine 100 ends.

[0121] In step S131, washing machine control unit 128a controls output unit 125 so that output unit 125 outputs second query information.

[0122] An example of the second question information is, "Dad did the laundry over the weekend, but would you like to return to Mom's laundry settings today?" In this case, the recommended operation setting C1 prepared by the server 200 is, for example, "Mom's laundry" which can be registered under "Our way."

[0123] Two examples of the second question information are, "It's the season when you need a blanket. Why not wash your blanket using the dust mite removal course before using it?" In this case, the recommended operation setting C1 prepared by the server 200 is, for example, the "dust mite removal course" which can be registered as "original."

[0124] In step S141, washing machine control unit 128a determines whether or not receiving unit 50 receives a response to the second question within a predetermined time period.

[0125] If the receiving unit 50 receives an answer to the second question within the predetermined time (Yes in step S141), the process proceeds to step S170.

[0126] If the receiving unit 50 does not receive a response to the second question within the predetermined time (No in step S141), the processing of the washing machine 100 ends.

[0127] In step S170, the washing machine 100 performs a first response transmission process.

[0128] After the process in step S221 is completed, the server 200 performs a first response receiving process in step S240. The first response process will be described in detail later with reference to FIGS.

[0129] The first response transmission process will be described with reference to Fig. 12 and Fig. 14. Fig. 12 is a flow chart showing the first response transmission process. Fig. 14 is a second schematic diagram showing the second operation of the washing machine system 1.

[0130] As shown in FIGS. 12 and 14, in step S171, washing machine control unit 128a determines whether or not receiving unit 50 has received a response to the second question indicating that recommended operation settings C1 will be used.

[0131] If the receiving unit 50 receives a response indicating that the recommended operation settings C1 will be used (Yes in step S171), the process proceeds to step S172.

[0132] If the reception unit 50 does not receive a response indicating that the recommended operation settings C1 will be used (No in step S171), the process proceeds to step S176.

[0133] In step S172, washing machine control unit 128a controls washing machine communication unit 126 so that washing machine communication unit 126 transmits first consent information to server 200. The first consent information is a response that washing machine 100 will use recommended operation setting C1.

[0134] In step S173, washing machine communication unit 126 receives information indicating recommended operation setting C1 from server 200. In detail, washing machine communication unit 126 receives recommendation information 21a from server 200. Recommendation information 21a includes operation setting C1 indicating the recommended operation setting, and operation content C2 indicating the operation content of washing machine 100 associated with the recommended operation setting.

[0135] In step S174, the washing machine control unit 128a uses the recommended operation setting C1.

[0136] In the case where the second query information is an example, the recommended operation setting C1 is "Mom's Laundry." Therefore, in the case where the second query information is an example, in step S173, washing machine communication unit 126 receives information indicating "Mom's Laundry" and information indicating the operation content of washing machine 100 associated with "Mom's Laundry" from server 200. Then, in step S174, washing machine control unit 128a uses operation setting C1 of "Mom's Laundry."

[0137] When the second query information is two examples, the recommended operation setting C1 is the "mite-free course." Therefore, when the second query information is two examples, in step S173, washing machine communication unit 126 receives information indicating the "mite-free course" and information indicating the operation content of washing machine 100 associated with the "mite-free course" from server 200. Then, in step S174, washing machine control unit 128a uses operation setting C1 of the "mite-free course."

[0138] In step S175, washing machine control unit 128a registers the recommended operation setting C1 in washing machine 100. In detail, washing machine control unit 128a stores correspondence information Y consisting of the recommended operation setting C1 and operation content C2 of washing machine 100 associated with the recommended operation setting C1 in washing machine storage unit 127. As a result, it becomes possible to select the recommended operation setting C1 via selection receiving unit X.

[0139] When the washing machine control unit 128a registers the recommended operation setting C1 in the washing machine 100, the processing of the washing machine 100 ends.

[0140] In step S176, washing machine control unit 128a controls washing machine communication unit 126 so that washing machine communication unit 126 transmits first refusal information to server 200. The first refusal information is a response that washing machine 100 will not use recommended operation setting C1. As a result, the processing of washing machine 100 ends.

[0141] The first response reception process will be described with reference to Figures 13 and 14. Figure 13 is a flow diagram showing the first response reception process.

[0142] As shown in FIGS. 13 and 14, in step S241, the server control unit 212 determines whether or not the server communication unit 210 has received the first consent information transmitted from the washing machine 100 in step S172 (see FIG. 10).

[0143] If the server communication unit 210 receives the first consent information (Yes in step S241), the process proceeds to step S242.

[0144] If server communication unit 210 does not receive the first consent information (No in step S241), the processing of server 200 ends. In other words, if server communication unit 210 does not receive the first refusal information, the processing of server 200 ends.

[0145] In step S242, server control unit 212 controls server communication unit 210 so that server communication unit 210 transmits information indicating recommended operation setting C1. In detail, server control unit 212 controls server communication unit 210 so that server communication unit 210 transmits recommended information 21a to washing machine 100. As a result, in step S173 (see FIG. 12), washing machine 100 receives information indicating recommended operation setting C1 and information indicating operation content C2.

[0146] In step S243, server control unit 212 updates registration information 21b (see FIG. 6). Specifically, information indicating recommended operation setting C1 and operation content C2 of washing machine 100 associated with recommended operation setting C1 are added to registration information 21b. As a result, the processing of server 200 ends.

[0147] As described above with reference to FIGS. 10 to 14, in step S221 (see FIG. 10), server communication unit 210 transmits second query information to washing machine 100. Therefore, the user can select "Yes" or "No" as an answer to the second query. As a result, washing machine system 1 allows the user to select operation settings according to the user's needs for the task of selecting operation settings for washing machine 100.

[0148] Furthermore, in step S175 (see FIG. 12), washing machine control unit 128a registers the recommended operation setting C1 in washing machine 100. Therefore, after operation setting C1 is registered in washing machine 100, the user can select operation setting C1 without washing machine 100 communicating with server 200.

[0149] [Third embodiment] Next, a third operation of washing machine system 1 will be described with reference to Fig. 15 to Fig. 19. Fig. 15 is a flow diagram showing the third operation of washing machine system 1. Fig. 16 is a first schematic diagram showing the third operation of washing machine system 1.

[0150] The third embodiment differs from the second embodiment in that the operation setting A1 registered in the washing machine 100 is updated.

[0151] 15 and 16, in the third embodiment, a recommended operation setting A1 is registered in the washing machine 100. Hereinafter, the operation setting A1 registered in the washing machine 100 may be referred to as a registered operation setting A1. An operation content A2 of the washing machine 100 associated with the registered operation setting A1 is different from an operation content A3 of the washing machine 100 associated with the recommended operation setting A1.

[0152] In the third operation of the washing machine system 1, the registered operation setting A1 is updated to the recommended operation setting A1. Updating the registered operation setting A1 to the recommended operation setting A1 means that the operation content A2 associated with the registered operation setting A1 is changed to the operation content A3 associated with the recommended operation setting A1 (see FIG. 19).

[0153] The recommended operation settings A1 of the third embodiment are an example of updated operation settings of the present invention.

[0154] The third operation of the washing machine system 1 will be described below, focusing mainly on the differences from the second operation of the second embodiment.

[0155] As shown in FIGS. 15 and 16, in step S212, the server control unit 212 determines whether or not there are any recommended operating settings.

[0156] If there is a recommended operation setting (Yes in step S212), the process proceeds to step S222. In the second embodiment, the recommended operation setting is the operation setting C1.

[0157] If there are no recommended operating settings (No in step S212), the process proceeds to step S230.

[0158] In step S222, the server control unit 212 controls the server communication unit 210 so that the server communication unit 210 transmits third query information to the washing machine 100. The third query information is information indicating a query as to whether or not to use the recommended operation setting A1.

[0159] In the third embodiment, using the recommended operating setting A1 means updating the registered operating setting A1 to the recommended operating setting A1. Therefore, in the third embodiment, the third question information asks whether to update the registered operating setting A1 to the recommended operating setting A1.

[0160] The third query information is an example of the query information of the present invention.

[0161] In step S122, washing machine control unit 128a determines whether washing machine communication unit 126 has received the third query information.

[0162] If washing machine communication unit 126 receives the third query information (Yes in step S122), the process proceeds to step S132.

[0163] If washing machine communication unit 126 does not receive the third query information (No in step S122), the processing ends in washing machine 100. In other words, if washing machine communication unit 126 receives the end information, the processing in washing machine 100 ends.

[0164] In step S132, washing machine control unit 128a controls output unit 125 so that output unit 125 outputs the third query information.

[0165] An example of the third question information is, "The shirt washing method for washing shirts has been updated. Do you want to update to the latest recommended setting?" In this case, in washing machine 100, "shirt washing method," which is registered operation setting A1, is registered in "original."

[0166] In step S142, washing machine control unit 128a determines whether or not receiving unit 50 receives a response to the third question within a predetermined time period.

[0167] If the receiving unit 50 receives an answer to the third question within the predetermined time (Yes in step S142), the process proceeds to step S180.

[0168] If the receiving unit 50 does not receive a response to the third question within the predetermined time (No in step S142), the processing of the washing machine 100 ends.

[0169] In step S180, the washing machine 100 performs a second response transmission process.

[0170] After the process in step S222 is completed, the server 200 performs a second response receiving process in step S250. The second response receiving process will be described in detail later with reference to FIGS.

[0171] The second response transmission process will be described with reference to Fig. 17 and Fig. 19. Fig. 17 is a flow chart showing the second response transmission process. Fig. 19 is a second schematic diagram showing the third operation of the washing machine system 1.

[0172] As shown in Figures 17 and 19, in step S181, the washing machine control unit 128a determines whether the receiving unit 50 has received an answer to the third question indicating that the registered operation setting A1 of the washing machine 100 should be updated to the recommended operation setting A1.

[0173] When the receiving unit 50 receives a response to update the registered operation setting A1 of the washing machine 100 (Yes in step S181), the process proceeds to step S182.

[0174] If the receiving unit 50 does not receive a response indicating that the registered operation settings A1 of the washing machine 100 will not be updated (No in step S181), the process proceeds to step S185.

[0175] In step S182, washing machine control unit 128a controls washing machine communication unit 126 so that washing machine communication unit 126 transmits second consent information to server 200. The second consent information is a response to the effect that registered operation setting A1 of washing machine 100 will be updated.

[0176] In step S183, washing machine communication unit 126 receives update information from server 200. The update information includes information indicating operation content A3 associated with recommended operation settings A1.

[0177] In step S184, washing machine control unit 128a updates registered operation setting A1 registered in washing machine 100 to recommended operation setting A1. In detail, washing machine control unit 128a changes operation content A2 of washing machine 100 associated with registered operation setting A1 to operation content A3.

[0178] Washing machine control unit 128a stores recommended operation settings A1 in washing machine storage unit 127. As a result, when recommended operation settings A1 are selected via selection receiving unit X, washing machine 100 operates in accordance with operation content A3.

[0179] In the case of the third question information, for example, the "How to wash a shirt" registered in the "Original" of the washing machine 100 is updated.

[0180] When the washing machine control unit 128a updates the registered operation setting A1, the processing of the washing machine 100 ends.

[0181] In step S185, washing machine control unit 128a controls washing machine communication unit 126 so that washing machine communication unit 126 transmits second refusal information to server 200. The second refusal information is a response to the effect that registered operation setting A1 of washing machine 100 will not be updated. As a result, the processing of washing machine 100 ends.

[0182] As shown in FIG. 15, after the process shown in step S222 ends, in step S250, the server 200 performs a second response receiving process.

[0183] The second response receiving process will be described with reference to Figures 18 and 19. Figure 18 is a flow diagram showing the second response receiving process.

[0184] As shown in FIGS. 18 and 19, in step S251, the server control unit 212 determines whether the server communication unit 210 has received the second consent information transmitted from the washing machine 100 in step S182 (see FIG. 17).

[0185] If the server communication unit 210 receives the second consent information (Yes in step S251), the process proceeds to step S252.

[0186] If server communication unit 210 does not receive the second consent information (No in step S251), the processing of server 200 ends. In other words, if server communication unit 210 does not receive the second refusal information, the processing of server 200 ends.

[0187] In step S252, server control unit 212 controls server communication unit 210 so that server communication unit 210 transmits the update information. As a result, in step S183 (see FIG. 17), washing machine 100 receives the update information.

[0188] In step S253, the server control unit 212 updates the registration information 21b. Specifically, the operation content A2 associated with the operation setting A1 in the registration information 21b is changed to the operation content A3. As a result, the processing of the server 200 ends.

[0189] As described above with reference to Fig. 15 to Fig. 19, in step S222 (see Fig. 15), server communication unit 210 transmits third query information to washing machine 100. Therefore, the user can select "Yes" or "No" as the answer to the third query. As a result, washing machine system 1 allows the user to select whether or not to update registered operation setting A1.

[0190] Furthermore, in step S184 (see FIG. 17), washing machine control unit 128a updates registered operation setting A1 to recommended operation setting A1. Therefore, after recommended operation setting A1 is registered in washing machine 100, the user can select recommended operation setting A1 without washing machine 100 communicating with server 200.

[0191] The embodiments of the present invention have been described above with reference to the drawings (FIGS. 1 to 19). However, the present invention is not limited to the above embodiments and can be implemented within the scope of the gist thereof (e.g., (1) to (13)). Furthermore, various inventions can be formed by appropriately combining multiple components disclosed in the above embodiments. For example, some components may be omitted from all components shown in the embodiments. The drawings mainly show each component in a schematic manner to facilitate understanding, and the number of each component shown may differ from the actual number due to the convenience of drawing. Furthermore, the components shown in the above embodiments are merely examples and are not particularly limited, and various modifications are possible within the scope of the present invention without substantially departing from the effects of the present invention.

[0192] (1) In step S100 of the first to third embodiments (see FIGS. 7, 10, and 15), a trigger operation is performed via the trigger operation unit.

[0193] The trigger operation unit may be a terminal such as a smartphone or a PC (Personal Computer). In this case, when an input unit such as a touch panel or a keyboard provided on the terminal is operated, determination unit 128b (see FIG. 4) determines that a trigger operation has been performed. The terminal is connected wirelessly or by wire to washing machine 100 and / or server 200 so as to be able to communicate with them.

[0194] (2) In step S220 of the first embodiment (see FIG. 7), step S221 of the second embodiment (see FIG. 10), and step S222 of the third embodiment (see FIG. 15), the server communication unit 210 transmits query information to the washing machine 100. The query information is a general term for the first query information, the second query information, and the third query information. However, the present invention is not limited to this. The server communication unit 210 may transmit the query information to the washing machine 100 and / or the terminal.

[0195] When the server communication unit 210 transmits the query information to the terminal, the terminal receives the query information. Then, the terminal displays the query information on a terminal display unit provided on the terminal. The terminal display unit includes, for example, a display. As a result, the user can visually recognize the first query information via the terminal display unit. Note that the query information may be output as sound from an audio output unit provided on the terminal. The audio output unit includes, for example, a speaker.

[0196] When the user checks the question information on the terminal, the user inputs an answer to the question via an input unit of the terminal. As a result, the answer to the question is transmitted from the terminal to server 200. Note that the answer to the question may be transmitted from the terminal to server 200 via washing machine 100.

[0197] The terminal is an example of an external output device of the present invention. The query information may be received and a response may be made using a terminal instead of the washing machine 100, or using both the washing machine 100 and the terminal. As a result, the user can select a device that receives the query information and a response to the query according to their needs.

[0198] (3) In the first to third embodiments, as shown in Figs. 9, 11, and 16, washing machine storage unit 127 of washing machine 100 stores operation setting A1 and operation content A2 of washing machine 100 associated with operation setting A1. However, the present invention is not limited to this. Operation content A2 does not have to be stored in washing machine storage unit 127. Below, a configuration in which operation content A2 is not stored in washing machine storage unit 127 will be described with reference to Figs. 9, 11, and 16.

[0199] Washing machine storage unit 127 stores operation setting A1, but does not store operation content A2. Registration information 21b of server 200 includes operation setting A1 and operation content A2. When operation setting A1 is selected via selection receiving unit X (see FIG. 3) of washing machine 100, washing machine control unit 128a communicates with server 200 via washing machine communication unit 126 and acquires operation content A2 from registration information 21b of server 200. As a result, washing machine control unit 128a becomes able to use operation setting A1.

[0200] As described above with reference to FIGS. 9, 11, and 16, when operation setting A1 is selected via selection receiving unit X, washing machine control unit 128a acquires operation content A2 from server 200. Therefore, washing machine control unit 128a acquires operation content A2 from server 200 as needed. As a result, it is possible to use the memory of washing machine storage unit 127 efficiently.

[0201] (4) Before washing machine 100 performs a wash operation, capacity sensing may be performed. Capacity sensing refers to a process in which washing machine control unit 128a calculates the capacity of laundry by rotating drum 115 when laundry is placed in drum 115 and water is not being supplied to drum 115. The capacity of laundry that washing machine 100 can process varies depending on the operation setting.

[0202] If the laundry volume calculated by the volume sensing exceeds the volume that washing machine 100 can process, query information such as the first query information of step S220 (see FIG. 7) asking whether or not to use recommended operation settings may be transmitted from server 200 to washing machine 100. In this case, the recommended operation settings indicate other operation settings that can process a larger volume of laundry than the operation settings currently being used by washing machine 100. Then, the user responds to the query from server 200 by pressing wash key 503 (Yes) or dry key 506 (No).

[0203] (5) If the reason why query information is sent from server 200 to washing machine 100 is that the volume of laundry is too large, washing machine 100 may perform the following process, as will be described with reference to Figures 2 and 4. In this case, washing machine 100 includes an open / close detection unit that detects whether door 112 is open or closed.

[0204] After query information is sent from server 200 to washing machine 100, when open / close detection unit detects that door 112 has been opened, washing machine control unit 128a determines that the amount of laundry in drum 115 has been reduced. Thereafter, when open / close detection unit detects that door 112 has been opened, washing machine control unit 128a performs capacity sensing. Then, washing machine control unit 128a notifies the user via output unit 125 of information indicating that capacity sensing is being performed again.

[0205] (6) In the first embodiment, in step S130 (see FIG. 7), the output unit 125 outputs the first query information by voice. In the second embodiment, in step S131 (see FIG. 9), the output unit 125 outputs the second query information by voice. In the third embodiment, in step S132 (see FIG. 12), the output unit 125 outputs the third query information by voice. Hereinafter, the first to third query information may be collectively referred to as query information.

[0206] Washing machine 100 may be provided with a playback operation unit that plays back the audio of the query information. This will be described below with reference to FIGS. 3 and 4. The playback operation unit is, for example, Listen key 518. As a result, even if the user misses the query information, the user can operate Listen key 518 to have the audio of the query information played back from output unit 125 and listen to the query information again. In this case, in response to the query from server 200, the user can select Yes, No, or Listen Again.

[0207] (7) While output unit 125 is outputting the audio of the query information, wash key 503 and dry key 506, which are examples of the response receiving unit of the present invention, may not accept any operation. That is, before the audio of the query information is output, wash key 503 functions as the original key for instructing a laundry wash operation, and dry key 506 functions as the original key for instructing a laundry dry operation. After the audio of the query information is output, wash key 503 functions as a key for selecting Yes, and dry key 506 functions as a key for selecting No. As a result, it is possible to prevent an erroneous operation, such as when the user operates wash key 503 to wash laundry when the audio of the query information starts to be output, but washing machine control unit 128a determines Yes. Note that "wash key 503 and dry key 506 not accepting any operation" means that washing machine 100 does not operate in response to the operation of wash key 503 and / or dry key 506.

[0208] Furthermore, wash key 503 and dry key 506 may be configured not to accept any operation until a predetermined period of time has elapsed from immediately before output unit 125 starts outputting the audio of the query information. In other words, wash key 503 may function as a key for selecting "Yes," and dry key 506 may function as a key for selecting "No" before the audio output of the query information ends. Note that the predetermined period of time from immediately before the audio output of the query information starts refers to, for example, the period from several hundred milliseconds before the audio output of the query information starts to the point in time when two seconds have elapsed since the audio output started.

[0209] (8) In the first to third embodiments, in step S100 (see Figures 7, 9, and 12), after a trigger operation is performed via the power-on key 514, if the receiving unit 50 receives input of an operation setting before the output unit 125 starts outputting the audio of the query information, the process of the output unit 125 outputting the audio of the query information (see steps S130, S131, and S132) may be canceled.

[0210] Furthermore, if, after a trigger operation is performed via power-on key 514, reception unit 50 receives input of operation settings before output unit 125 starts outputting the audio query information, but the input of operation settings is interrupted and a predetermined waiting time has elapsed, output unit 125 may perform processing to output the audio query information. In this case, after the predetermined waiting time has elapsed, washing machine control unit 128a determines that the user is unsure about which operation settings to select. Then, washing machine control unit 128a controls output unit 125 to output the audio query information from output unit 125.

[0211] (9) Server 200 may acquire information indicating a first operation log of washing machine 100 from washing machine 100 and determine recommended operation settings based on the information indicating the first operation log. The information indicating the first operation log is information indicating the state of washing machine 100 during operation. The state of washing machine 100 during operation is, for example, the degree of shaking of washing machine 100. In this case, washing machine 100 is equipped with a vibration detection means that detects the degree of shaking of washing machine 100. The detection result of the vibration detection means is transmitted to server 200 via communication network N (see FIG. 1) and accumulated in server 200 as a first operation log. Server 200 then determines operation settings for washing machine 100 according to the state of washing machine 100 during operation, such as the degree of shaking of washing machine 100. Server 200 then transmits query information to washing machine 100, inquiring whether or not to use the operation settings determined by server 200. The user then responds to the query from server 200 by pressing wash key 503 (Yes) or dry key 506 (No). As a result, the user can use operation settings that correspond to the state of the washing machine 100.

[0212] (10) Server 200 may acquire information indicating a second operation log of washing machine 100 from washing machine 100, and may determine, based on the information indicating the second operation log, when washing machine 100 will perform a cleaning operation after washing machine 100 has completed its washing operation. The information indicating the second operation log includes, for example, the degree of dirtiness of washing machine 100 and a history of cleaning operations of washing machine 100. Washing machine 100 is equipped with a sensor that detects a physical quantity indicating the degree of dirtiness of washing machine 100, and transmits a detection value of the sensor to server 200. Washing machine 100 also transmits a history of cleaning operations to server 200. As a result, the degree of dirtiness of washing machine 100 and the history of cleaning operations of washing machine 100 are accumulated in server 200 as a second operation log. Then, server 200 determines, based on the second operation log, when washing machine 100 is due to perform the cleaning operation. Then, when the time for washing machine 100 to perform the cleaning operation arrives, after washing machine 100 has completed its washing operation, server 200 transmits query information to washing machine 100 indicative of a query as to whether or not to perform the cleaning operation. Then, the user responds to the question from server 200 by pressing wash key 503 (Yes) or dry key 506 (No). As a result, the user can easily recognize the timing of cleaning washing machine 100.

[0213] (11) The washing machine 100 of the first to third embodiments is a drum-type washing machine. However, the present invention is not limited to this. The washing machine of the present invention may be a vertical washing machine.

[0214] (12) The recommended operation settings include settings for a post-processing operation to be performed after the washing operation of washing machine 100 is completed. The post-processing operation indicates, for example, a cleaning operation of washing machine 100, an operation to prevent laundry from being wrinkled, or a drying operation to prevent mold and mildew of washing machine 100. In this case, server control unit 212 transmits query information to washing machine 100 and / or the terminal, inquiring whether or not to use the setting for the post-processing operation. Then, output unit 125 of washing machine 100 and / or the audio output unit of the terminal outputs a voice indicative of the query information, such as, "Do you want to perform a cleaning operation?" Note that output unit 125 of washing machine 100 and / or the audio output unit of the terminal may output a voice indicative of the query information after the washing operation is completed. As a result, after the washing operation is completed, the user hears the voice indicative of the query information and can respond to the query using wash key 503 (Yes key) and dry key 506 (No key).

[0215] (13) Washing machine storage unit 127 may store recommendation information 21a. In this case, output unit 125 outputs query information inquiring whether or not to use the recommended operation settings stored in washing machine storage unit 127. That is, output unit 125 outputs the query information without going through server 200. For example, output unit 125 outputs a query as to whether or not to use a post-processing operation setting such as cleaning operation. Then, the user responds to the query using wash key 503 (Yes key) and dry key 506 (No key). As a result, the user can select operation settings that meet the user's needs for the task of selecting operation settings for washing machine 100. [Industrial Applicability]

[0216] The present invention can be used in the field of washing machines and washing machine systems. [Explanation of symbols]

[0217] 1 Washing Machine System 21a Recommendation information 100 washing machines 125 Output section 126 Washing Machine Communication Unit 128a Washing machine control unit 128b Judgment part 200 servers 210 Server Communication Department 211 Server storage unit 212 Server control unit 503 Washing Key (Answer Reception Section) 506 Drying Key (Answer Reception Section)

Claims

[Claim 1] A washing machine system including a washing machine and a server, The server a server storage unit capable of storing recommendation information including recommended operation settings for the washing machine; A server communication unit that communicates with the washing machine; a server control unit that controls the server communication unit so that the server communication unit transmits, to the washing machine, inquiry information indicating an inquiry as to whether or not the recommended operation setting is to be used; Including, The washing machine comprises: a washing machine communication unit that receives the query information from the server; a washing machine control unit that controls the washing machine communication unit; an output unit that outputs the voice of the question information; a reception unit that receives instructions for the washing machine; Including, When the receiving unit receives an input of an operation setting of the washing machine before the output unit outputs the voice of the query information, the output unit cancels a process of outputting the voice of the query information, Furthermore, in the washing machine, if the reception unit receives the input of the operation setting of the washing machine before the output unit outputs the voice of the query information, but the input of the operation setting of the washing machine is interrupted and a predetermined waiting time has elapsed, the output unit executes a process of outputting the voice of the canceled query information. Washing machine system.

Images