Daily report system for nursing care business and method for supporting operation of nursing care business

Abstract

To provide a daily report system for a nursing care office and a management support method for the nursing care office that allow the nursing care office to easily check legal standards by recording daily operations in a form of daily reports, and automatically create data useful for the management in the nursing care office.SOLUTION: A daily report system 1 for a nursing care office includes staff member information registration means 4, nursing care office information registration means 5; user information registration means 6, daily report data input reception means 7, legal standards check means 8, and daily report data storage means 9. The daily report data input reception means 7 receives, as daily report data, an attendance record and a serving job type of a staff member, and a usage state record of a user. The legal standards check means 8 issues a warning to an input person when there is inconsistency between the attendance record and the serving job type of the staff member received by the daily report data input reception means 7 and a result of the legal standards consistency check based on the usage record of the user.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a nursing care facility daily report system and a nursing care facility management support method that reduce the management burden of nursing care facilities. [Background technology]

[0002] In recent years, with the aging of society, care for those in need of care is becoming more widespread through care businesses (home care and day care services). The types of care provided by care businesses include home care, where a caregiver visits the home of the person in need of care, day care, where the person in need of care goes to a care business such as a day care center to receive care, and facility-based care, where the person in need of care moves into a care business such as a nursing home to receive care.

[0003] Among the various types of care mentioned above, day care is unique in that those requiring care can use a variety of services on a day-to-day basis. Day care allows those requiring care to receive essential services such as health checks, meals, toileting, and bathing, while also providing a place where they can interact with people other than their family and feel connected to society. It also helps to reduce the burden on family members who normally provide care.

[0004] To operate a day care service as a business, businesses must meet the personnel, facilities, and management standards (referred to as the "three designated standards") set forth in the Long-Term Care Insurance Act. For example, in terms of personnel standards, day care service providers must employ at least one life counselor with a license such as a social worker or care manager, one nursing staff member with a license as a nurse or licensed practical nurse, one functional training instructor with a license such as a physical therapist or occupational therapist, one care worker (a mix of certified care workers who have passed the national certification exam and uncertified individuals), and one manager. Furthermore, personnel standards require at least one life counselor (limited to those exclusively involved in providing day care) throughout the service hours, one nursing staff member, and one functional training instructor. In addition, the number of care workers must be at least one when the number of users is up to 15, divided by the number of hours of day care provided, and when the number of users is more than 15, the number must be at least one more than the number obtained by dividing the number exceeding 15 by 5 (quoted from "Chapter 2-2 Community-based Day Care" in the Ministerial Ordinance on Standards for the Long-Term Care Insurance Act, "Standards for Personnel, Facilities and Operation of Designated Community-Based Service Businesses," and from the provisions applying mutatis mutandis from other chapters pursuant to Article 37 of the Standards).

[0005] Day care facilities (day care facilities) are broadly divided into two categories based on the number of users they can accommodate. If the facility's capacity is 19 or more, it is classified as a "day care facility" and is designated by the prefecture. If the facility's capacity is 18 or fewer, it is classified as a "community-based day care facility" and is designated by the city, town, or village.

[0006] Community-based day care can be provided in relatively small facilities such as private homes, making it easier to provide detailed care tailored to the user. In addition, community-based day care businesses require only a small number of staff to meet staffing standards, making it easy to enter the business, and the number of such businesses is increasing every year.

[0007] Meanwhile, staff at nursing care facilities record the details and times of services provided to care recipients, arrival and departure times, etc. in a daily report for each working day. Daily reports are often handwritten on paper in a format specific to each nursing care facility. For example, Patent Document 1 describes a nursing care record sheet and a nursing care record notebook on which caregivers record the details of care. [Prior art documents] [Patent documents]

[0008] [Patent Document 1] Japanese Patent Application Laid-Open No. 2001-219677 [Patent Document 2] Japanese Patent Application Laid-Open No. 2003-132149 Summary of the Invention [Problem to be solved by the invention]

[0009] When daily reports are recorded by hand, it takes more time than when they are recorded on an electronic information terminal such as a PC, and it is difficult to notice errors when filling them out.In addition, various independent forms exist, making management and additions cumbersome.

[0010] For this reason, instead of handwritten daily reports (paper daily reports), it has been proposed to process daily reports using electronic information. For example, Patent Document 2 describes a care service support system that can quickly process work reports of caregivers on a website.

[0011] Under the Long-Term Care Insurance Act, care facility managers are required to compile daily reports recorded by staff and retain them for two years after the end of each service for each client. Managers must also carefully check daily reports and other forms for errors to avoid being found in violation of designated standards during irregular on-site inspections and audits. Checking staffing standards is particularly burdensome, as it requires thorough review of daily reports to ensure the required staffing levels are met. Staffing standards are calculated using a special formula known as "full-time equivalent." Violating staffing standards can result in administrative sanctions, such as the revocation of the facility's designation, requiring careful administrative work. These factors require considerable effort in the so-called after-service office, which contributes to the shortage of care staff at care facilities.

[0012] The system described in Patent Document 2 can reduce the time required to fill out daily reports by inputting work reports, but does not have the function to check compliance with the three specified standards, which places a heavy burden on managers and staff.

[0013] Furthermore, complex systems such as those in Patent Document 2, which require multiple devices and an internet environment, are generally expensive, and so are more likely to be introduced in relatively well-funded "day care facilities," but are less likely to be introduced in relatively poorly funded "community-based day care facilities."

[0014] The present invention has been made in light of this background, and aims to provide a system that allows nursing care facilities to easily check legal standards by recording daily operations in the form of daily reports, and that can automatically create data that is useful for operations.

[0015] In particular, in community-based day care services, the aim is to provide a system that makes it easy to check legal standards, particularly personnel standards, by recording daily operations in the form of daily reports, and that can automatically create data necessary for operation. [Means for solving the problem]

[0016] The daily report system for a care facility of the present invention is a daily report system for a care facility used in a care facility that provides care services to users who require care, and is composed of an electronic information terminal operated by a manager or staff member of the care facility, and an application that runs on the electronic information terminal or a server, and includes: a staff information registration means that can register information including the qualification attributes of staff members of the care facility as staff master data; a business information registration means that can register information about the business itself that operates the care facility, such as user capacity, service provision hours, business days, area classification, and additional items used by the business, as business master data; a user information registration means that can register information about the user who receives care services at the care facility as user master data; and a daily report data input reception means that receives input of daily report data for each day that care services are provided by the manager or staff member of the care facility who is the inputter. means for registering the daily report data input by the daily report data input acceptance means, legal standards check means for checking the consistency of the daily report data with legal standards, and daily report data storage means for storing the daily report data input by the daily report data input acceptance means, wherein operations by the employee information registration means, the establishment information registration means, the user information registration means, the daily report data input acceptance means, the legal standards check means, and the daily report data storage means are executed using the application, and the daily report data input acceptance means accepts, as the daily report data, the employee's attendance records and the job type worked, and the user's usage record, and the legal standards check means issues a warning to the person inputting the data if there is an inconsistency between the employee's attendance records and the job type worked received by the daily report data input acceptance means and the user's usage record.

[0017] The nursing care establishment is characterized in that it is a day care establishment (particularly, a community-based day care establishment).

[0018] The legal standards check means is characterized in that the daily report data input acceptance means refers to the staff's attendance records and the job type they worked, the number of users on the day the user usage record is accepted, and the qualification information in the staff master data, and performs a legal standards compliance check against personnel standards based on information on the staff who came to work, their qualifications, and the job type they worked on that day.

[0019] The legal standards check means checks the compliance of the personnel standards with legal standards each time the inputter inputs the attendance records and job titles of each employee into the daily report data input acceptance means, and if the result is an inconsistency, displays the reason for the inconsistency as a warning to the inputter.

[0020] a user information registration means for registering information on the user who receives care services at the care establishment as user master data; a daily report data input receiving means for receiving input of daily report data for each day that care services are provided by an inputter, the manager or staff of the care establishment; a legal standards check means for checking the consistency of the daily report data input by the daily report data input receiving means with legal standards; and a daily report data storage means for storing the daily report data input by the daily report data input receiving means. The operations of the means, the business establishment information registration means, the user information registration means, the daily report data input acceptance means, the legal standards check means, and the daily report data storage means are performed using a system executed using the application, and the system has the following features: a transcription step in which the daily report data input acceptance means accepts the information of the staff and the information of the user from the registration information of the business establishment master data, the staff master data, and the user master data before the date on which the care service is provided, and transcribes the information in advance into a future daily report; a legal standards check step in which, when the daily report data input acceptance means accepts the input of daily report data for each day on which care service is provided by the inputter, the legal standards check means checks for compliance with legal standards based on the staff attendance records and the job types worked that have been accepted by the daily report data input acceptance means and the user's usage record; and a warning step in which, if the result of the legal standards compliance check in the legal standards check step is inconsistent, the system warns the inputter.

[0021] In the legal standards check step, the legal standards check means checks for compliance with legal standards against personnel standards based on information about the staff who came to work, their qualifications, and the job types they worked, by referring to the staff attendance records and job types worked by the daily report data input acceptance means, and the number of users on the day the user usage records are accepted, and the qualification information in the staff master data, and also checks for compliance with legal standards against personnel standards each time the inputter inputs the attendance records of each staff member into the daily report data input acceptance means, and if the result is an inconsistency, displays the reason for the inconsistency as a warning to the inputter. [Effects of the Invention]

[0022] In the daily report system for a nursing care facility of the present invention, the daily report data input receiving means receives, as daily report data, staff attendance records and job titles worked, and user usage records, and the legal standards check means issues a warning to the person entering data if there is a discrepancy between the staff attendance records and job titles worked received by the daily report data input receiving means and the results of a legal standards consistency check based on the user usage records, thereby preventing violations of legal standards due to human errors such as "careless mistakes" that are difficult to detect.In other words, by recording daily operations at a nursing care facility in the form of a daily report, it is easy to check legal standards at the nursing care facility and also data useful for operation can be automatically created.

[0023] The daily report system for nursing care facilities of the present invention is a relatively simple system that does not require multiple devices or an internet environment, and therefore can be easily introduced into day care facilities (especially community-based day care facilities).

[0024] The legal standards check means checks compliance with legal standards against staffing standards based on information about the staff who came to work, their qualifications, and the jobs they worked that day, by referring to the staff arrival and departure records and job types worked by the daily report data input receiving means, the number of users on the day the user usage records are received, and the qualification information in the staff master data. Recording daily work in the form of a daily report makes it easier to check staffing standards, which are among the legal standards that require the greatest checking burden. In particular, at care facilities such as community-based day care centers, the number of staff required to check the legal standards of daily reports is often insufficient, so the daily report system for care facilities of the present invention makes it easy to check staffing standards, thereby significantly reducing the burden of checking staffing standards.

[0025] The legal standards check means checks compliance with legal standards against personnel standards every time an inputter inputs each employee's attendance record and the job type worked into the daily report data input reception means, allowing for immediate error detection. This makes it easier for the inputter to identify problems and further prevents human error. Furthermore, if the results of the legal standards compliance check indicate an inconsistency, the reason for the inconsistency is displayed as a warning to the inputter, and the data required for operation can be automatically created.

[0026] The method for supporting the operation of a nursing care facility of the present invention includes a transcription step in which a daily report data input receiving means receives staff information and user information from the registered information in the facility master data, staff master data, and user master data prior to the date of provision of nursing care services and transcribes the information into a future daily report. When the daily report data input receiving means receives daily report data for each day of provision of nursing care services from an inputter, a legal standards check step in which a legal standards check is performed based on the staff attendance records and occupations worked by the daily report data input receiving means and the user's usage record. If the results of the legal standards check in the legal standards check step are inconsistent, a warning step is issued to the inputter. This reduces the inputter's effort in entering daily data and reduces the likelihood of human error. As a result, it is easier to check legal standards at the nursing care facility. Furthermore, the method for supporting the operation of a nursing care facility of the present invention also makes it easier to review past data during audits conducted every six years or to investigate unintentional fraudulent claims, compared to using paper daily reports. If there are errors in filling out daily reports or other forms, the business may be found to have unintentionally made fraudulent claims, or may be required to undergo audits or on-site guidance, which could lead to increased workload for government agencies (national institutions, government offices, etc.). Therefore, reducing errors is thought to also contribute to reducing the burden on government agencies. [Brief explanation of the drawings]

[0027] [Figure 1] 1 is a schematic diagram of a daily report system for a nursing care facility according to the present invention. [Figure 2] FIG. 1 is a schematic diagram of a system in which an application runs on a server. [Figure 3] 1 is an example of a menu screen of the present system. [Figure 4] 10 is an example of a registration screen for staff master data. [Figure 5] 10 is an example of a registration screen for additional data. [Figure 6] 10 is an example of a display screen of a work schedule. [Figure 7] 10 is an example of a registration screen for user master data. [Figure 8] This is an example of the daily report input / viewing screen (user). [Figure 9] This is an example of the daily report input / view screen (staff, no warnings). [Figure 10] This is an example of the daily report input / view screen (staff, warnings included). DETAILED DESCRIPTION OF THE INVENTION

[0028] The daily report system for a nursing care facility of the present invention will be described in detail. An example of the configuration of the daily report system for a nursing care facility of the present invention will be described with reference to FIG. 1. FIG. 1 is a schematic diagram of the daily report system for a nursing care facility. The daily report system for a nursing care facility 1 of the present invention is a system used in a nursing care facility that provides nursing care services to users who require nursing care. As shown in FIG. 1, the daily report system for a nursing care facility 1 is composed of an electronic information terminal 2 operated by a manager or staff member of the nursing care facility, and an application 3 (in the present invention, "application" is also simply referred to as "app") that runs on the electronic information terminal 2. As will be described later, the app 3 may run on a server 10 that is connected to the electronic information terminal 2 via a communication network 11 (see FIG. 2).

[0029] The daily report system 1 for nursing care facilities has a staff information registration means 4 that can register information including the qualification attributes of staff at the nursing care facility as staff master data, a business information registration means 5 that can register information about the business that operates the nursing care facility itself as business master data, and a user information registration means 6 that can register information about users who receive nursing care services at the nursing care facility as user master data.

[0030] The daily report system 1 for nursing care facilities further comprises a daily report data input acceptance means 7 that accepts input of daily report data for each day on which nursing care services are provided by the inputter, the manager or staff of the nursing care facility, a legal standards check means 8 that checks whether the daily report data input by the daily report data input acceptance means 7 conforms to legal standards, and a daily report data storage means 9 that stores the daily report data input by the daily report data input acceptance means 7.

[0031] In the nursing care business daily report system 1, a staff information registration means 4, a business information registration means 5, a user information registration means 6, a daily report data input reception means 7, a legal standards check means 8, and a daily report data storage means 9 are provided in an electronic information terminal 2. The operations of these means are executed using an application 3.

[0032] The application 3 may be, for example, a spreadsheet software that runs on the electronic information terminal 2 or a spreadsheet software that runs on a server. Note that the application 3 is not limited to a spreadsheet software.

[0033] The electronic information terminal 2 is not particularly limited, and examples include PCs, tablet terminals, dedicated terminals, etc. placed in the care facility, as well as portable smartphones, tablet terminals, mobile phones, and notebook PCs.

[0034] A case where an app runs on a server will be described using Figure 2. Figure 2 is a schematic diagram of a system when an app runs on a server. As shown in Figure 2, in a daily report system 1a for a nursing care facility, a server 10 is connected to an electronic information terminal 2a via a communication network 11. In Figure 2, a staff information registration means 4a, a facility information registration means 5a, a user information registration means 6a, a daily report data input reception means 7a, a legal standards check means 8a, and a daily report data storage means 9a are provided on the server 10. When a user performs an operation such as input on the screen of the electronic information terminal 2a, the operations of these means are executed by an app 3a on the server 10, and the results of the executed operations are displayed on the screen of the electronic information terminal 2a.

[0035] The nursing care business daily report system 1 will be explained again using Figure 1. The daily report data input receiving means 7 receives, as daily report data, attendance records such as arrival and departure times and break times for each staff member, the type of job they worked, and usage records such as details of the nursing care services received by the user. The legal standards check means 8 performs a legal standards consistency check based on the attendance and departure records and job types of the staff members and the usage records of the users received by the daily report data input receiving means 7. Here, the legal standards consistency check means comparing the contents of the daily reports with legal standards to determine whether they meet the three specified standards. If the check results in an inconsistency, a warning such as an error message is displayed to the person entering the data.

[0036] In addition, if the legal standards are not met, the warning given to the person filling out the form may be displayed on the data entry screen, may be an alarm sound, or may be a message notification such as an email sent to the device owned by the person filling out the form.

[0037] The above-described configuration of the daily report system for nursing care facilities reduces the time required to fill out daily reports compared to paper reports. Furthermore, because it can prevent violations of legal standards due to human error, which are particularly difficult to detect in paper reports, it also reduces the time required for manual checks for legal standards. As a result, the work of nursing care facilities is made more efficient and the operational burden on nursing care facilities is reduced.

[0038] The daily reporting system for nursing care facilities of the present invention is a relatively simple system that does not require multiple devices or an internet environment. A constant internet connection is not required to operate this system, but new files must be obtained from web-web Co., Ltd. via email or the internet. The files can also be obtained on a PC other than the one normally used and transferred using a USB memory stick. It can be operated either online, where files stored on the cloud are used via an internet connection, or offline, where files are stored on the PC desktop. Therefore, it does not require the introduction of a large-scale system. It is particularly suitable for day care facilities that use paper daily reports.

[0039] When the person inputs daily report data using the electronic information terminal 2, the daily report data input receiving means 7 receives staff attendance records, the job titles they worked, and the user usage records. The legal standards check means 8 preferably checks the compliance of staffing standards with legal standards based on the number of users on that day and the qualification information in the staff master data, and information on the staff who came to work, their qualifications, and the job titles they worked. Here, checking the compliance of staffing standards with legal standards means comparing the number of staff in the daily report for that day, whether there are qualified staff, the job titles the staff worked, the working hours of the required staff, etc., against the staffing standards to determine whether they are met.

[0040] When the staffing standard is not met and a warning is displayed on the daily report, the displayed content may be, for example, an error message on the daily report, the number of caregivers required which varies depending on the number of users, or a life counselor who must be present at all times. Note that the life counselor only needs to be at the business premises at all times during service provision hours, and different people may be in charge in the morning and afternoon.

[0041] As a result, it becomes easier to check staffing standards, which have a heavy checking burden. In particular, in care facilities such as community-based day care facilities, there are often insufficient staff to check the legal standards of daily reports, so the daily report system for care facilities of the present invention makes it easy to check staffing standards, thereby significantly reducing the burden of checking staffing standards.

[0042] It is preferable that the legal standards check means 8 automatically calculates and checks the legal standards consistency against the personnel standards each time the inputter inputs the attendance records and job titles of each employee into the daily report data input acceptance means 7 (for example, each time the employee name, arrival time, departure time, break time, job title, etc. are input). This allows for more immediate error detection than when the legal standards consistency check is performed after the daily report data for all employees to be entered in the daily report is input. As a result, problems are easier for the inputter to understand, and human error can be further prevented. Furthermore, it is preferable that the legal standards check means 8 warns the inputter and displays the reason for the inconsistency if the results of the legal standards consistency check are inconsistent. This makes it easier to check the personnel standards and enables the automatic creation of data necessary for operation.

[0043] The daily reporting system for nursing care facilities of the present invention has the following various functions. The daily reporting system for nursing care facilities of the present invention can automatically create various forms, for example, by simply recording daily work content and user information in the form of a daily report. Examples of forms include tables of planned and actual nursing care fees, work schedules, attendance records, near misses, user usage schedules, and monthly user-specific summaries of user usage data. These can be created automatically and can be viewed, output, and printed in real time. Note that the daily reporting system for nursing care facilities of the present invention does not necessarily have the following functions.

[0044] All information entered in daily reports, such as vital signs, can be separated by user and viewed in a list by person in monthly user summary. If a user's family requests vital signs, they can print it out and give it to them. User summary with vital signs listed can be used to provide information to hospitals and as a guide for determining medication and administration.

[0045] The daily report system for nursing care facilities of the present invention can display the expected nursing care fee for the current month on a nursing care fee table based on user information. It also displays the actual nursing care fee results based on actual results (e.g., daily report input data), and can display the nursing care facility's utilization rate (e.g., utilization rate by number of users, utilization rate by usage time, etc.) and the difference between the expected and actual results (compared to last month, the month before, and the same month last year) as numerical values ​​and graphs. The nursing care fee table can also display the cost of meals, number of users, cumulative remuneration, and the difference in the number of users.

[0046] The daily report system for nursing care facilities of the present invention can create a monthly usage schedule for users, and it is possible to see at a glance who will be using the service and when, and how many people will be using it.The usage schedule can be printed and posted, and can be used for meetings on transportation routes, meal preparation, and recreational planning.

[0047] The nursing care business daily report system of the present invention uses an attendance record function to check the number of days each staff member worked, their working hours, and the type of work they did on which day from the daily report information. The attendance record also displays the percentage (%) of care workers among nursing care staff. This percentage is related to the additional payment, and of the service provision system strengthening additional payment A and B, A is 50% or more and B is 40%. Accurate calculation is essential because a percentage below the standard will result in fraudulent claims.

[0048] Next, a method for supporting the operation of a nursing care facility using the nursing care facility daily report system of the present invention will be described with reference to Fig. 1. A description of the above-mentioned configuration of the nursing care facility daily report system will be omitted.

[0049] The method for supporting the operation of a nursing care facility of the present invention is a method for supporting the operation of a nursing care facility that provides nursing care services to users who require nursing care. This method includes a transcription step, a legal standards check step, and a warning step, which will be described later.

[0050] The transcription step is a step in which the daily report data input acceptance means 7 accepts staff information and user information from the registered information of the staff master data and user master data respectively prior to the date on which nursing care services are provided, and transcribes the information in advance into future daily reports.

[0051] The legal standards check step is a step in which, when the daily report data input reception means 7 receives the input of daily report data for each day on which nursing care services are provided by the inputter, the legal standards check means 8 performs a legal standards compliance check based on the staff attendance records and job types received by the daily report data input reception means 7, and the user's usage records.

[0052] The warning step is a step of issuing a warning to the person making an input when the result of the legal standard conformity check in the legal standard check step is inconsistency.

[0053] In the legal standards check step, it is preferable that the legal standards check means 8 checks compliance with legal standards against personnel standards based on the information on the staff who came to work and their qualifications, by referring to the staff attendance records and job types worked by the daily report data input acceptance means 7, the number of users on the day when the user usage records are accepted, and the qualification information in the staff master data.

[0054] Furthermore, it is preferable that the legal standards check means 8 checks the compliance of the personnel standards with legal standards each time the inputter inputs the attendance records and job titles of each employee into the daily report data input acceptance means 7, and if the result is an inconsistency, displays the reason for the inconsistency as a warning to the inputter.

[0055] Next, an example of how to use the system of the present invention will be described with reference to Figures 3 to 10. Note that all names written in these figures are pseudonyms.

[0056] Figure 3 is an example of the menu screen that appears when the system is started up on a PC with the configuration shown in Figure 1. As shown in Figure 3, the menu screen displays various buttons along with information about the date the system was started up. Data inputters regularly use the "Input / View Mode," "Set Mode," and "Management Mode" among these.

[0057] The three modes are outlined below. In the "Input / Viewing Mode," you can input or view daily reports.

[0058] "Set mode" is mainly used at the beginning and end of the month, and allows you to create a monthly schedule for the user. In "Set mode," you can view, for example, the user master, which is a list of basic information about the user, and the user's schedule.

[0059] "Management mode" is primarily used for entering and viewing information related to management. In "Management mode," for example, you can view the establishment master, which is a list of information about the establishment itself (basic information about the establishment), and the staff master, which is a list of basic information about the staff. The establishment master and staff master can be viewed, for example, from the administrator master button. In addition, in "Management mode," you can also view operational information such as staff work schedules, attendance records, nursing care fee tables, monthly user-specific summaries, and near misses. Note that set mode and management mode can be set to require password entry when clicked, so that only managers such as senior staff and managers of the nursing care establishment can operate them, excluding general staff.

[0060] The staff information registration means will be explained using Figure 4. Figure 4 is an example of a staff master data registration screen for inputting information into the staff information registration means. The staff master data registration screen can be opened, for example, from "management mode." As shown in Figure 4, the person inputting the data can input information such as each staff member's name, qualifications (for example, care worker, nurse, etc.), years of service, whether full-time or part-time, and weekly work schedule as staff master data. The lower part of Figure 4 is an example of a business establishment master data registration screen for inputting information into the business establishment information registration means. Note that in the lower part of Figure 4, the "Business Establishment Basic Information" column is the business establishment master data registration screen. The business establishment master data registration screen can be opened, for example, from "Management Mode." As shown in the lower part of Figure 4, the inputter can enter information such as the business establishment manager's name, user capacity, business establishment holidays, number of hours full-time staff should work (per week), number of full-time staff working days (per week), service provision hours and business hours (start time and end time), and area classification, excluding unit registration, as business establishment master data within the administrator master.

[0061] In addition, the "Management Mode" can also open the screen for registering additional data. The additional data here refers to points used to calculate the additional fees added to nursing care fees depending on the content of nursing care services, and accurate calculation is required because it affects the amount billed to the user.

[0062] The registration screen for additional data will be explained using Figure 5. Figure 5 is an example of a registration screen for additional data. The additional data is included in the establishment master data. As shown in Figure 5, the person inputting the data can enter additional data such as whether or not there are various categories of (care) system and treatment surcharges, whether or not there are various categories of (unique) system and treatment surcharges, various types of surcharges used at the establishment, and various (unique) surcharges used at the establishment. The registration screen for additional data may be displayed on the same screen as the registration screen for staff master data.

[0063] Using Figure 6, we will explain the staff work schedule created based on the registered staff master data. Figure 6 is an example of a work schedule display screen. The work schedule display screen can be opened, for example, from "Management Mode." The work schedule is used at the beginning of the month. As shown in Figure 6, the person inputting the data first clicks the "Set from Master" button. As a result, the work schedule for the month is automatically entered based on the input information in the staff master data. Next, the person inputting the data enters any training, business trips, paid leave, etc. for that month in this table. Clicking each cell displays a pull-down menu, allowing users to select "Paid," "Work," "Leave," "Business Trip," "Training," "Benefit," "Absent," "Other," etc. This allows users to enter known leave, training, etc., if the basic work status registered in the staff master data differs (if work schedules change due to leave, training, etc.). Then, the person inputting the data clicks the "Set to Daily Report" button. As a result, the changed work schedule is automatically reflected in each day's daily report, and the names of the staff members scheduled to work are listed.

[0064] In the work schedule, when the cursor is placed or selected on a cell for each day, if that day does not meet the legal standards, a warning can be issued by sound or display. It is also possible to double-click on a cell for each day to move directly to the daily report for that day.

[0065] The user information registration means will be described with reference to Fig. 7. Fig. 7 is an example of a user master data registration screen for inputting information into the user information registration means. The user master data registration screen can be opened, for example, from "set mode". As shown in Fig. 7, the person inputting the data can input, as user master data, the name of each user, level of care level, weekly schedule (whether or not the user attends the center, whether or not the user takes a bath, etc.), usage time, whether or not transportation is required, whether or not deductions are made for same-building use, whether or not the unique service is prorated monthly or daily, etc.

[0066] We will now explain the user's schedule created based on the registered user master data (not shown). The user's schedule creation and display screen can be opened, for example, from "Set Mode." When creating a user's schedule, the person inputting the schedule opens the schedule master and first clicks the "Set Master" button. As a result, the user's schedule for one month is automatically entered based on the input contents of the user master data. Next, the person inputting the schedule makes appropriate corrections if necessary and clicks the "Set to Daily Report" button. As a result, this is automatically reflected in each day's daily report, and the user's name is listed.

[0067] The input and viewing of daily reports will be explained using Figs. 8 to 10. Fig. 8 shows the user column in an example of the daily report input and viewing screen. The daily report input and viewing screen can be opened from the "input and viewing mode." As shown in Fig. 8, the person entering the information can enter the daily report data for the user on that day, such as the name of each user, arrival time (if there is a shuttle), temperature check, blood pressure, pulse, SpO2, bowel movements, urination, other, additional charges, staple food, side dish, fluids, snacks, whether or not to take a bath, bathing order, activity details, and the name of the person filling out the form.

[0068] Figures 9 and 10 show the staff section of an example of a daily report input / viewing screen. As shown in Figures 9 and 10, in this section the person inputting information can enter information such as attendance records (times of arrival, departure, and breaks), the job type the staff member worked that day, any notices to be shared among staff members, and the name of the person making the entry. Note that job types are not fixed, and there may be cases where a substitute driver is used, or life counselors or caregivers are rotated depending on the work situation from day to day.

[0069] If the information entered by the user does not meet legal standards, a warning message is displayed immediately in the "Attention Message" field after the input is confirmed and calculations are automatically performed. Because the legal standards that require daily attention are particularly staffing standards, it is preferable to designate the "Attention Message" field as the "Staffing Standard Attention Message." For example, if a staffing standard that requires at least one life counselor to be continuously on duty during service hours is set as the warning message, no warning message is displayed in the "Attention Message" field if this condition is met (Figure 9). On the other hand, if the working hours of the life counselor do not meet the specified conditions, an error message stating "Not enough life counselors available" is displayed (Figure 10). Furthermore, if there are no life counselors available that day, an error message stating "No life counselors available" is displayed (not shown). The "Attention Message" field also displays the number of care staff needed for that day, automatically calculated based on the number of users.

[0070] The staff member field also has an "Input Error Message" field that warns users if there are any inconsistencies in the input data. For example, if three or more staff members' names are entered, this field can display "The same name has been entered on three or more lines," or if there are overlapping work hours for the same staff member's name, it can display "Mr. / Ms. XX's hours are invalid (overlap)." Warnings for non-compliance with legal standards and warnings for inconsistencies in the input data can be displayed in a location that is easy for users to notice, and are not limited to the above.

[0071] As mentioned above, when a violation of legal standards or inconsistencies in input data are entered into the daily report, an immediate warning is issued, which is highly effective in preventing human error. [Industrial Applicability]

[0072] The daily report system for nursing care facilities and the operation support method for nursing care facilities of the present invention allow nursing care facilities to record their daily operations in the form of daily reports, making it easy to check legal standards at nursing care facilities.In addition, by automatically creating data that is useful for operation, the operation burden on nursing care facilities can be reduced, and the system can be widely used in the operation of nursing care facilities. [Explanation of symbols]

[0073] 1, 1a Daily report system for nursing care businesses 2, 2a Electronic information terminal 3, 3a App 4, 4a Employee information registration method 5, 5a Business information registration method 6, 6a User information registration method 7, 7a Daily report data input acceptance means 8, 8a Legal standards check method 9, 9a Daily report data storage means 10 Servers 11. Communications Networks

Claims

1. A daily report system for a care facility used in a care facility that provides care services to users who require care, The system comprises an electronic information terminal operated by a manager or staff member of the care facility, and an application running on the electronic information terminal or a server, The system comprises a staff information registration means capable of registering information including qualification attributes of staff of the care facility as staff master data, a business establishment information registration means capable of registering information about the business itself that operates the care facility as business establishment master data, a user information registration means capable of registering information about the user who receives care services at the care facility as user master data, a daily report data input acceptance means that accepts input of daily report data for each day of care service provision by the inputter, the manager of the care facility or the staff, a legal standards check means that checks the compliance of the daily report data input by the daily report data input acceptance means with legal standards, and a daily report data storage means that stores the daily report data input by the daily report data input acceptance means, The operations of the employee information registration means, the establishment information registration means, the user information registration means, the daily report data input acceptance means, the legal standards check means, and the daily report data storage means are executed using the application; The daily report data input receiving means receives, as the daily report data, the staff's attendance records and the job type worked, and the user's usage record; A daily report system for a nursing care facility, characterized in that the legal standards check means issues a warning to the inputter if there is a discrepancy between the employee's attendance records and the job type accepted by the daily report data input acceptance means and the results of a legal standards consistency check based on the user's usage record.

2. 2. The daily report system for a care facility according to claim 1, wherein the care facility is a day care facility.

3. The legal standards check means is characterized in that the daily report data input acceptance means refers to the staff's attendance records and the job types they worked, the number of users on the day the daily report data input acceptance means accepts the user's usage records, and the qualification information in the staff master data, and performs a legal standards compliance check against personnel standards based on information on the staff who came to work, their qualifications, and the job types they worked.

4. The daily report system for a nursing care facility as described in claim 3, characterized in that the legal standards check means performs a legal standards compliance check against the personnel standards each time the inputter inputs each staff member's attendance record and the job type worked into the daily report data input acceptance means, and if the result of the legal standards compliance check is inconsistent, displays the reason for the inconsistency as a warning to the inputter.

5. A method for supporting the operation of a care facility that provides care services to a user who requires care, comprising: The operation support method is comprised of an electronic information terminal operated by a manager or staff member of the care facility, and an application running on the electronic information terminal or a server, and is provided with: a staff information registration means capable of registering information including qualification attributes of staff members of the care facility as staff master data; a business establishment information registration means capable of registering information about the business establishment itself that operates the care facility as business establishment master data; a user information registration means capable of registering information about the user who receives care services at the care facility as user master data; a daily report data input acceptance means that accepts input of daily report data for each day of care service provision by the manager or staff member of the care facility who is the inputter; a legal standards check means that checks the consistency of the daily report data input by the daily report data input acceptance means with legal standards; and a daily report data storage means that stores the daily report data input by the daily report data input acceptance means, and the operations of the staff information registration means, the business establishment information registration means, the user information registration means, the daily report data input acceptance means, the legal standards check means, and the daily report data storage means are implemented using a system executed by the application, A transcription step in which the daily report data input receiving means receives information about the staff and the user from the registered information of the establishment master data, the staff master data, and the user master data before the date of providing the care service, and transcribes the information in advance to a future daily report; When the daily report data input receiving means receives the input of daily report data for each day of care service provision by the inputter, the legal standards check means performs a legal standards consistency check based on the attendance record and the occupation of the staff member received by the daily report data input receiving means and the user's usage record; a warning step of issuing a warning to the person inputting the data when a result of the legal standard conformity check in the legal standard check step is inconsistent; A method for supporting the operation of a care facility, comprising:

6. A method for supporting the operation of a nursing care facility as described in claim 5, characterized in that in the legal standards check step, the legal standards check means performs a legal standards conformity check against personnel standards based on information about the staff who have come to work, their qualifications, and the job types they have worked, by referring to the staff attendance records and job types worked by the daily report data input acceptance means, the number of users on the day the daily report data input acceptance means accepts the user usage records, and the qualification information in the staff master data, and performs a legal standards conformity check against personnel standards each time the inputter inputs the attendance records of each staff member to the daily report data input acceptance means, and if the result is an inconsistency, displays a warning to the inputter the reason for the inconsistency.

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