Information processing system, information processing method, information processing program, and AI agent

Abstract

To provide an information processing system, an information processing method, an information processing program, and an AI agent that can quickly execute highly accurate processing suited to a user's prompts and increase user satisfaction. [Solution] A I An information processing system configured with an agent, wherein the AI ​​agent has a prompt analysis means for analyzing a prompt input by a user and generating an analysis result of the prompt, and a prompt analysis means for generating non-conforming information that does not meet a predetermined standard. Crawling across multiple websites and a processing execution means for excluding the non-conformance information from the analysis result of the prompt and executing a process for the prompt. The predetermined criteria are business ethics, customs, or standards. .

Description

[Technical Field]

[0001] The present invention relates to an information processing system using an AI agent, an information processing method, an information processing program, and an AI agent. [Background technology]

[0002] In order to improve labor productivity, a data generation system has been proposed that includes a data discrimination unit that uses a first AI process to extract stereotype data that includes specific elements related to gender, age, or preconceptions or thoughts resulting from the presence or absence of a disability, and a specific element exclusion unit that uses a second AI process to exclude the specific elements from the stereotype data and generate specific element-excluded data (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 7432974 Summary of the Invention [Problem to be solved by the invention]

[0004] However, while conventional systems can obtain new, unprecedented outputs by excluding specific elements through AI processing, they have the problem of being limited in scope of application because they are designed to improve labor productivity.

[0005] In view of the above circumstances, the present invention aims to provide an information processing system, an information processing method, an information processing program, and an AI agent that can quickly execute highly accurate processing suited to user prompts, thereby increasing user satisfaction. [Means for solving the problem]

[0006] The information processing system according to the present invention isI An information processing system configured with an agent, wherein the AI ​​agent has a prompt analysis means for analyzing a prompt input by a user and generating an analysis result of the prompt, and a prompt analysis means for generating non-conforming information that does not meet a predetermined standard. Crawling across multiple websites and a processing execution means for excluding the non-conformance information from the analysis result of the prompt and executing a process for the prompt. The predetermined criteria may be business ethics, customs, or standards. The information processing system is characterized by the above.

[0007] Furthermore, an information processing method according to the present invention is an information processing method executed by using an AI agent, but a prompt analysis step of analyzing a prompt input by a user to generate an analysis result of the prompt; an information collection step of visiting a plurality of websites to collect non-conforming information that does not meet a predetermined standard; and a processing execution step of excluding the non-conforming information from the analysis result of the prompt and executing a process for the prompt. Execute The information processing method is characterized in that the predetermined criteria are business ethics, customs, or standards.

[0008] The information processing program according to the present invention is also I A program for an information processing system having an agent, the AI ​​agent being a computer, comprising: a prompt analysis means for analyzing a prompt input by a user and generating an analysis result of the prompt; and a program for extracting non-conforming information, which is information that does not meet a predetermined standard. Crawling across multiple websites and processing execution means for excluding the non-conforming information from the analysis result of the prompt and executing processing for the prompt. The predetermined criteria may be business ethics, customs, or standards. The information processing program is characterized by:

[0009] The AI ​​agent of the present invention is an AI agent that acts as a substitute for a human and has the ability to learn and make decisions on its own, and causes a computer to function as prompt analysis means that analyzes prompts entered by a user and generates an analysis result of the prompt, information collection means that travels across multiple websites to collect non-conforming information that does not meet a predetermined standard, and processing execution means that removes the non-conforming information from the analysis result of the prompt and executes processing for the prompt. This is achieved by The AI ​​agent is characterized in that the predetermined standards are business ethics, customs, or standards. [Effects of the Invention]

[0010] The information processing system, information processing method, information processing program, and AI agent according to the present invention can quickly perform highly accurate processing suited to user prompts, thereby achieving the excellent effect of increasing user satisfaction. [Brief explanation of the drawings]

[0011] [Figure 1] 1 is a schematic diagram showing an overview of an information processing system 10 according to the present embodiment. [Figure 2] 1 is a system configuration diagram showing an example of the configuration of an information processing system 10 according to the present embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0012] An information processing system 10 according to an embodiment of the present invention will now be described with reference to the drawings.

[0013] <System Overview> First, an overview of an information processing system 10 according to this embodiment will be described with reference to Fig. 1. Fig. 1 is a schematic diagram showing an overview of the information processing system 10 according to this embodiment.

[0014] The information processing system 10 is an information processing system configured with an AI agent 12, which is characterized by comprising: a prompt analysis means 12a that analyzes a prompt PRM input by a user and generates an analysis result PRMR of the prompt PRM; an information collection means 12b that collects non-conforming information IRG, which is information that does not meet specified criteria; and a processing execution means 12c that excludes the non-conforming information IRG from the prompt analysis result PRMR and executes processing on the prompt PRM.

[0015] According to the information processing system 10, it is possible to exclude information that does not meet specified criteria and perform processing in response to a prompt, thereby enabling highly accurate processing suited to the user's prompt to be performed quickly, thereby increasing user satisfaction.

[0016] Here, "prompt" refers to an instruction or question given by a user to the system, and includes, for example, an AI prompt given to a generating AI, or a command prompt that gives instructions using a command.

[0017] An "AI agent" is a system that acts as a human agent, has the ability to learn and make decisions on its own, and integrates various AI technologies to solve complex problems. For example, when a user gives an AI agent a question (prompt), the AI ​​agent searches for an answer to the question, generates an answer, and outputs the answer. Also, when a user gives an AI agent a task (prompt), the AI ​​agent searches for a solution to the task, generates an answer, and outputs the solution.

[0018] "Non-compliant information" refers to information that does not meet predetermined standards. "Prescribed standards" include laws (e.g., Copyright Act, Personal Information Protection Act, Pharmaceutical and Medical Device Act, Food Sanitation Act), regulations (e.g., price restrictions, quantitative restrictions), rules (e.g., work regulations, company rules), contracts (e.g., joint development agreements), rules (e.g., religious rules), business ethics, social norms, standards (e.g., international standards, domestic standards), customs, standards, de facto standards, etc.

[0019] Examples of "non-conformity information" include information about matters prohibited by laws, regulations, rules, contracts, rules, etc.; information about matters that do not conform to corporate ethics, social norms, specifications, customs, standards, de facto standards, etc.; information about cases that have been found to be in violation of laws and regulations in court; information about accidents and incidents that have occurred in the past; information based on examples of failures that have occurred in the past; and information about product recalls and defects.

[0020] The "non-conforming information" according to the present invention includes information relating to management figures (e.g., information relating to matters that violate tax laws, the Labor Standards Act, the Antimonopoly Act, the Consumer Contract Act, etc., information relating to matters that do not conform to corporate ethics or work rules, etc.) and information relating to purchasing history (e.g., information relating to matters that violate the Personal Information Protection Act, the Act against Unjustifiable Premiums and Misleading Representations, the Food Sanitation Act, etc. or regulations, information relating to matters that do not conform to customs).

[0021] With this configuration, processing related to business figures and purchasing history can be carried out quickly with optimal performance, thereby increasing user satisfaction.

[0022] Here, "management figures" refer to figures that indicate the business condition of a company and are used to evaluate the performance of a company through management indicators and financial indicators. In addition, "data related to business figures" refers to data (information such as numbers and character strings) that indicate the business status of a company, and "data related to business figures" includes, for example, (1) sales and profit-related data (e.g., sales data, profit data), (2) sales and product management-related data (e.g., product master and specifications, shelf layout data, sales performance and sales promotion effects), (3) inventory and purchasing-related data (e.g., inventory status, order and purchasing data), (4) customer and marketing-related data (e.g., customer ID data (ID-POS), marketing measure results), (5) store operation and personnel management-related data (e.g., store performance, staff and shifts), (6) expense and finance-related data (e.g., store and headquarters expenses, financial indicators), (7) external environment data (e.g., trade area / population data, location and price information of competing stores, weather, temperature, and disaster information), (8) local event / school event information, and (9) instruction and communication-related data (e.g., work instructions and policies from superiors, reports and proposals from the field, and collaboration history with headquarters).

[0023] Furthermore, among the "data related to management figures," (2) sales and product management related data (e.g., product master and specifications, shelf layout data, sales performance and promotional effects) may be referred to as "data related to sales promotion," and among the "data related to management figures," (4) customer and marketing related data (e.g., customer ID data (ID-POS), results of marketing measures) may be referred to as "data related to purchase history."

[0024] These "data on management figures" can be collected from various databases owned by companies, intranets, the Internet, POS systems, etc.

[0025] <System configuration example> Next, a configuration example of the information processing system 10 according to this embodiment will be described with reference to Fig. 2. Fig. 2 is a system configuration diagram showing a configuration example of the information processing system 10 according to this embodiment.

[0026] The information processing system 10 can be configured, for example, to include a system terminal 12 that controls the entire system, and multiple websites 14 and external terminals 16 that are connected to the system terminal 12 via a network NW so that they can communicate with each other.

[0027] The system terminal 12 is a terminal that constitutes an AI agent and controls the entire information processing system 10, and is configured from a conventionally known server, personal computer, etc. In this example, the system terminal 12 is configured from one server, but it may also be configured from multiple servers, personal computers, etc. The hardware configuration of the system terminal 12 and the programs executed by the system terminal 12 will be described later.

[0028] The multiple websites 14 are composed of website A 14a, website B 14b, ..., website X. The types of websites that make up the multiple websites 14 are not particularly limited, but include, for example, websites managed by public institutions such as a country or government, websites owned by companies, websites equipped with search engines, websites equipped with AI agents, etc. Note that one, several, or all of the websites that make up the multiple websites 14 may be websites, databases, etc. that are interconnected with the system terminal 12 via a local network (e.g., LAN or P2P).

[0029] The external terminal 16 is a terminal used by a user (an individual or a specific group consisting of multiple people (a team, a department, a company, etc.)) who uses the information processing system 10, and is configured as a personal computer, a tablet, a smartphone, etc. The type of the external terminal 16 is not particularly limited, but may be, for example, a smartphone, a personal computer, a tablet, etc. used by an individual, or a smartphone, a personal computer, a tablet, etc. used by a company employee, etc.

[0030] The network NW is a line that allows the system terminal 12, the website 14, and the external terminal 16 to communicate with each other, and is typically configured as a WAN (Wide Area Network), also known as the Internet. The network NW may be wired or wireless, may be a LAN (Local Area Network), may be a dedicated line such as a VPN (Virtual Private Network), or may be a combination of these lines.

[0031] <System terminal / hardware configuration example> Next, an example of the hardware configuration of the system terminal 12 will be described.

[0032] As shown in FIG. 2, the system terminal 12 is configured to include, for example, a CPU 21, a ROM 22, a RAM 23, an external storage drive 25, a storage device 26, an input device 27, a display device 28, a communication unit 29, etc., all of which are connected to the CPU 21 via a bus.

[0033] The CPU 21 is a control means that controls the entire system terminal 12, and performs processes such as executing application programs and operating systems (OS) stored in the ROM 22, storage device 26, etc., and storing data, files, etc. required for program execution in the RAM 23, storage device 26, etc.

[0034] The ROM 22 is a storage means for storing basic I / O programs and various data, and is configured, for example, by a PROM, flash memory, etc. The RAM 23 is a storage means for temporarily storing data, and is configured, for example, by an SDRAM, DRAM, etc. The external storage drive 25 is a control means capable of reading and writing data from and to a recording medium 24 such as a magnetic tape or DVD, and is configured, for example, by a magnetic tape storage, DVD drive, etc.

[0035] The storage device 26 is a storage means for storing application programs, OS, control programs, related programs, various information, etc., and is configured, for example, by a hard disk (HDD), solid state drive (SDD), etc. The input device 27 is used to input commands (instructions) etc. to the system terminal 12, and is configured, for example, by a keyboard, a pointing device (mouse, etc.), a touch panel, etc.

[0036] The display device 28 displays commands input by the input device 27, response outputs from the system terminal 12 to those commands, various displays, etc., and is configured, for example, by a liquid crystal display, a plasma display, an organic EL display, etc. The communication unit 29 is control means for controlling communication with the website 14, the external terminal 16, etc. via the network NW, and is configured, for example, by a communication card, etc.

[0037] <Management terminal / function> Next, the functions of the system terminal 12 will be described.

[0038] The storage device 26 of the system terminal 12 stores a program (information processing program) that causes the system terminal 12 to function as prompt analysis means 12a, information collection means 12b, and process execution means 12c.

[0039] <Management terminal / function / prompt analysis method> Next, the prompt analysis means 12a will be described.

[0040] The prompt analysis means 12a is a means for analyzing a prompt PRM entered by a user of the information processing system 10 (an individual or a specific group consisting of multiple people (a team, department, company, etc.)) and generating an analysis result PRMR of the prompt PRM, and in this example is composed of a program stored in the memory device 26 of the system terminal 12, the memory device 26, etc.

[0041] The prompt analysis means 12a acquires a prompt PRM input by a user of the information processing system 10 using the external terminal 16, and stores the acquired prompt PRM in the storage device 26 in association with the user's ID.

[0042] Here, "prompt PRM" refers to information (data) of commands or questions input by a user of the information processing system 10 using the input means (keyboard, pointing device (mouse, etc.), touch panel, microphone, etc.) of the external terminal 16. The data format of the "prompt PRM" is not particularly limited, and may be, for example, text data, audio data, still image data, video data, file, etc.

[0043] Examples of "prompt PRM" include text data and voice data such as commands and questions to the information processing system 10, files uploaded by users, still image data, or video data. Next, the prompt analysis means 12a analyzes the prompt PRM stored in the storage device 26, generates an analysis result PRMR of the prompt PRM, and stores the generated analysis result PRMR in the storage device 26 in association with the user's ID.

[0044] For example, when a question is given as a prompt PRM, the prompt analysis means 12a searches for or generates an answer to the question, and stores the answer to the question as an analysis result PRMR in the storage device 26. When a problem is given as a prompt PRM, the prompt analysis means 12a searches for or generates a solution to the problem, and stores the solution to the problem as an analysis result PRMR in the storage device 26.

[0045] For example, if the prompt PRM asks, "What candy is likely to become a worldwide hit next year?", the prompt analysis means 12a searches for an answer to the question or generates an answer, and stores the answer to the question (for example, an answer consisting of text data such as "Candy A will become a huge hit" or image data of a still image of candy A) as the analysis result PRMR in the storage device 26.

[0046] Also, for example, if the prompt PRM is given a question such as "What application would be most efficient to use to create document b?", the prompt analysis means 12a searches for an answer to the question or generates an answer, and stores the answer to the question (for example, an answer consisting of text data such as "Application c or application d would be good") in the storage device 26.

[0047] Furthermore, for example, if the prompt PRM is given a task such as "Create a profile of politician e," the system searches for or generates a solution to the task, and stores in the storage device 26 as the analysis result PRMR, for example, the URL of the website set up by politician e or the profile data that politician e has created by collecting his or her personal information.

[0048] Also, for example, if a task such as "fix a bug in the program" is given along with uploading program code as a prompt PRM, a solution to the task is searched for or generated, and the program code with the program bug fixed as a solution to the task is stored in the storage device 26 as the analysis result PRMR.

[0049] <Management terminal / function / information collection method> Next, the information collecting means 12b will be described.

[0050] The information collecting means 12b is a means for collecting non-conforming information IRG, which is information that does not meet predetermined standards, and in this example, is composed of a program stored in the storage device 26 of the system terminal 12, the storage device 26, etc.

[0051] The information gathering means 12b crawls the multiple websites 14 (website A 14a, website B 14b, . . . , website X) at a predetermined cycle, gathers the non-conforming information IRG, and stores it in the storage device .

[0052] Here, "non-compliant information IRG" refers to information that does not meet predetermined standards. "Prescribed standards" include laws (e.g., Copyright Act, Personal Information Protection Act, Pharmaceutical Affairs Act, Food Sanitation Act), regulations (e.g., price restrictions, quantitative restrictions), rules (e.g., work regulations, company rules), contracts (e.g., joint development agreements), rules (e.g., religious rules), business ethics, social norms, standards (e.g., international standards, domestic standards), customs, standards, de facto standards, etc.

[0053] Examples of "Non-conformity Information IRG" include information about matters prohibited by laws, regulations, rules, contracts, rules, etc.; information about matters that do not conform to corporate ethics, social norms, specifications, customs, standards, de facto standards, etc.; information about cases that have been found to be in violation of laws and regulations in court; information about accidents and incidents that have occurred in the past; information based on examples of failures that have occurred in the past; and information about product recalls and defects.

[0054] <Management terminal / function / processing execution means> Next, the process execution means 12c will be described.

[0055] The processing execution means 12c is a means for executing processing for the prompt PRM excluding the non-conformity information IRG, and in this example, is configured by a program stored in the storage device 26 of the system terminal 12, the storage device 26, and the like.

[0056] The processing execution means 12c refers to the analysis result PRMR of the prompt PRM stored in the storage device 26 by the prompt analysis means 12a and the non-conformance information IRG stored in the storage device 26 by the information collection means 12b, and if the analysis result PRMR contains non-conformance information IRG, it excludes the non-conformance information IRG or corrects or amends the non-conformance information IRG to other information that does not correspond to the non-conformance information IRG.

[0057] For example, consider a case where the prompt PRM is given as "Tell me which candy has the potential to become a global hit next year," and the analysis result PRMR is an answer consisting of text data such as "Candy A will become a huge hit," and image data of a still image of candy A is stored in memory device 26.

[0058] In this case, if the image data of the still image of candy a included in the analysis result PRMR is image data that is prohibited from being reproduced under copyright law, i.e., information regarding matters prohibited by the laws of the country in which the AI ​​agent 12 is used (for example, Japan), the processing execution means 12c determines that the image data of the still image of candy a is incompatible information IRG, excludes the incompatible information IRG from the analysis result PRMR, and transmits an answer to the question consisting only of text data saying, "Candy a will become a big hit," to the external terminal 16 used by the user.

[0059] Also, for example, consider a case where the prompt PRM is given as a question such as "What application would be most efficient to use to create document b?", and the analysis result PRMR is stored in the storage device 26 as an answer consisting of text data such as "Application c or application d would be good."

[0060] In this case, if "application d" included in the analysis result PRMR is an application listed as information relating to a product recall or defect, the processing execution means 12c determines that "application d" is non-conformity information IRG, excludes the non-conformity information IRG from the analysis result PRMR, and sends an answer consisting of text data "application c is good" to the external terminal 16 used by the user as an answer to the question, instead of the text data "application c or application d is good."

[0061] Also, for example, consider a case where the prompt PRM is given as the task of "creating a profile of politician e," and the analysis result PRMR is the URL of the website set up by politician e and profile data created by collecting personal information about politician e, which are stored in storage device 26.

[0062] In this case, if the personal information of politician e included in the analysis result PRMR is information whose use is prohibited by the Personal Information Protection Act, i.e., information regarding matters prohibited by the laws of the country in which the AI ​​agent 12 is used (e.g., Japan), the processing execution means 12c determines that the personal information of politician e is incompatible information IRG, excludes the incompatible information IRG from the analysis result PRMR, and, as a means of solving the problem, sends only the URL of the website set up by politician e to the external terminal 16 used by the user.

[0063] Also, for example, consider a case where a prompt PRM is given, along with uploading program code, to "fix the bug in the program," and the analysis result PRMR is the program code with the program bug fixed stored in the storage device 26.

[0064] In this case, if a portion of the corrected program code, which is the analysis result PRMR, corresponds to program code that caused a malfunction in the past, i.e., if the information is based on a failure that occurred in the past, the processing execution means 12c determines that the portion of the corrected program code is non-conformance information IRG, excludes the non-conformance information IRG from the analysis result PRMR, and, as a means of solving the problem, replaces the portion of the corrected program code with other appropriate program code that does not correspond to a failure that occurred in the past, and sends it to the external terminal 16 used by the user.

[0065] According to this example, it is possible to exclude information that does not meet the specified criteria and execute processing for the prompt, thereby enabling highly accurate processing suited to the user's prompt to be executed quickly, thereby increasing user satisfaction.

[0066] <Information Processing System / Summary> As described above, the information processing system of this embodiment (for example, the information processing system 10 shown in Figures 1 and 2) is an information processing system configured with an AI agent (for example, the AI ​​agent 12 shown in Figure 1, the system terminal 12 shown in Figure 2), and the AI ​​agent is characterized by having: a prompt analysis means (for example, the prompt analysis means 12a shown in Figures 1 and 2) that analyzes a prompt input by a user (for example, the prompt PRM shown in Figures 1 and 2) and generates an analysis result of the prompt (for example, the prompt analysis result PRMR shown in Figures 1 and 2); an information collection means (for example, the information collection means 12b shown in Figures 1 and 2) that collects non-conforming information (for example, the non-conforming information IRG shown in Figures 1 and 2), which is information that does not meet specified criteria; and a processing execution means (for example, the processing execution means 12c shown in Figures 1 and 2) that excludes the non-conforming information from the analysis result of the prompt and executes processing for the prompt.

[0067] Furthermore, the information processing method of this embodiment (for example, a method executed by the information processing system 10 shown in Figures 1 and 2) is an information processing method executed using an AI agent (for example, the AI ​​agent 12 shown in Figure 1, the system terminal 12 shown in Figure 2), characterized in that the AI ​​agent includes a prompt analysis step (for example, processing executed by the prompt analysis means 12a shown in Figures 1 and 2) that analyzes a prompt input by a user (for example, the prompt PRM shown in Figures 1 and 2) and generates an analysis result of the prompt (for example, the prompt analysis result PRMR shown in Figures 1 and 2), an information collection step (for example, processing executed by the information collection means 12b shown in Figures 1 and 2) that collects non-conforming information (for example, non-conforming information IRG shown in Figures 1 and 2), which is information that does not meet specified criteria, and a processing execution step (for example, processing executed by the processing execution means 12c shown in Figures 1 and 2) that excludes the non-conforming information from the analysis result of the prompt and executes processing for the prompt.

[0068] Furthermore, the program of the information processing system (e.g., the information processing system 10 shown in Figures 1 and 2) according to this embodiment is a program for an information processing system configured to have an AI agent (e.g., the AI ​​agent 12 shown in Figure 1, the system terminal 12 shown in Figure 2), and is characterized in that it causes the AI ​​agent, which is a computer, to function as a prompt analysis means (e.g., the prompt analysis means 12a shown in Figures 1 and 2) that analyzes a prompt (e.g., the prompt PRM shown in Figures 1 and 2) input by a user and generates an analysis result of the prompt (e.g., the prompt analysis result PRMR shown in Figures 1 and 2), an information collection means (e.g., the information collection means 12b shown in Figures 1 and 2) that collects non-conformance information (e.g., the non-conformance information IRG shown in Figures 1 and 2), which is information that does not meet specified criteria, and a processing execution means (e.g., the processing execution means 12c shown in Figures 1 and 2) that excludes the non-conformance information from the analysis result of the prompt and executes processing for the prompt.

[0069] Furthermore, the AI ​​agent of this embodiment (for example, the AI ​​agent 12 shown in Figure 1, the system terminal 12 shown in Figure 2) is an AI agent that acts on behalf of a human and has the ability to learn and make judgments on its own, and is characterized by having a computer function as a prompt analysis means (for example, the prompt analysis means 12a shown in Figures 1 and 2) that analyzes a prompt input by a user (for example, the prompt PRM shown in Figures 1 and 2) and generates an analysis result of the prompt (for example, the prompt analysis result PRMR shown in Figures 1 and 2), an information collection means (for example, the information collection means 12b shown in Figures 1 and 2) that collects non-conforming information (for example, the non-conforming information IRG shown in Figures 1 and 2), which is information that does not meet specified criteria, and a processing execution means (for example, the processing execution means 12c shown in Figures 1 and 2) that excludes the non-conforming information from the analysis result of the prompt and executes processing for the prompt.

[0070] The information processing system, information processing method, information processing program, and AI agent according to this embodiment can exclude information that does not meet specified criteria and execute processing in response to a prompt, thereby enabling highly accurate processing suited to the user's prompt to be executed quickly, thereby increasing user satisfaction.

[0071] The non-conformance information may also include information relating to business figures and purchasing history.

[0072] With this configuration, processing related to business figures and purchasing history can be carried out quickly with optimal performance, thereby increasing user satisfaction.

[0073] In addition, the non-conformity information may include information regarding matters prohibited by the laws of the country in which the AI ​​agent is used, and information based on past failures that have occurred in the company to which the user belongs.

[0074] With this configuration, it is possible to process prompts while taking into account legal prohibitions and past failures, thereby enabling highly accurate processing that is appropriate for the user's prompts to be carried out quickly.

[0075] The AI ​​agent may also be configured to include a learning model that has learned the correspondence between the analysis results of the prompt and the non-conformance information.

[0076] With this configuration, the accuracy of the non-conforming information to be excluded can be improved, and the overall processing speed can be improved.

[0077] It should be noted that the information processing system, information processing method, information processing program, and AI agent according to the present invention are not limited to the above-described embodiments, and various modifications can be made within the scope of the gist of the present invention.

[0078] Therefore, for example, although the above embodiment shows an example of collecting non-conformity information from a website, the present invention is not limited to this, and the information may be obtained, for example, from various servers and databases that are connected to the system terminal 12 so that they can communicate with each other via the network NW, or from servers and databases that are connected to the system terminal 12 via a local network (e.g., LAN or P2P). [Industrial Applicability]

[0079] The information processing system, information processing method, information processing program, and AI agent according to the present invention can be widely applied to product planning, proposal, development, etc. in the manufacturing, service, retail, and other industries. [Explanation of symbols]

[0080] 10 Information Processing Systems 12 System Terminal 12a Prompt Analysis Measures 12b Information gathering methods 12c Processing Execution Means 14 Websites 16 External Terminal 21 CPU 22 ROM 23 RAM 24 Recording media 25 External Storage Drive 26 Storage device 27 Input Devices 28 Display device 29 Communications Department PRM prompt IRG Nonconformity Information

Claims

1. An information processing system configured with an AI agent, The AI ​​agent: prompt analysis means for analyzing a prompt input by a user to generate an analysis result of the prompt; an information collection means for collecting non-conforming information, which is information that does not meet predetermined standards, by visiting a plurality of websites; a processing execution means for excluding the non-conformity information from the analysis result of the prompt and executing a process for the prompt, The predetermined criteria are business ethics, customs, or standards. An information processing system comprising:

2. 2. The information processing system according to claim 1, When the non-conforming information is included in the analysis result of the prompt, the processing execution means corrects or amends the non-conforming information to other information that does not correspond to the non-conforming information. An information processing system comprising:

3. 3. The information processing system according to claim 1, The non-conformity information includes information on business figures that are inconsistent with the business ethics (hereinafter referred to as "business figure non-conformity information"), or information on purchasing history that are inconsistent with the customs (hereinafter referred to as "purchase history non-conformity information"); The information collection means acquires the management figure non-conformity information or the purchase history non-conformity information from a server of the company to which the user belongs. An information processing system comprising:

4. 3. The information processing system according to claim 1, The information collection means is capable of collecting information on accidents and incidents that have occurred in the past, information based on examples of failures that have occurred in the past, and information on product recalls and defects; the processing execution means is capable of executing processing for the prompt by excluding any one of the information on the accident / incident, the information based on the failure example, and the information on the recall / failure from the analysis result of the prompt. An information processing system comprising:

5. An information processing method performed using an AI agent, The AI ​​agent, a prompt analysis step of analyzing a prompt input by a user to generate an analysis result of the prompt; an information gathering step of collecting non-conforming information, which is information that does not meet predetermined criteria, by visiting a plurality of websites; a processing execution step of excluding the non-conformance information from the analysis result of the prompt and executing a process for the prompt; The predetermined criteria are business ethics, customs, or standards. An information processing method comprising:

6. 6. The information processing method according to claim 5, The non-conformity information includes information on business figures that are inconsistent with the business ethics (hereinafter referred to as "business figure non-conformity information"), or information on purchasing history that are inconsistent with the customs (hereinafter referred to as "purchase history non-conformity information"); The information gathering step includes acquiring the management figure non-conformity information or the purchase history non-conformity information from a server of a company to which the user belongs. An information processing method comprising:

7. A program for an information processing system configured with an AI agent, The AI ​​agent is a computer. prompt analysis means for analyzing a prompt input by a user to generate an analysis result of the prompt; an information collection means for collecting non-conforming information, which is information that does not meet predetermined standards, by visiting a plurality of websites; functioning as a processing execution means for excluding the non-conformity information from the analysis result of the prompt and executing a process for the prompt; The predetermined criteria are business ethics, customs, or standards. An information processing program characterized by:

8. 8. The information processing program according to claim 7, The non-conformity information includes information on business figures that are inconsistent with the business ethics (hereinafter referred to as "business figure non-conformity information"), or information on purchasing history that are inconsistent with the customs (hereinafter referred to as "purchase history non-conformity information"); The information collection means acquires the management figure non-conformity information or the purchase history non-conformity information from a server of the company to which the user belongs. An information processing program characterized by:

9. An AI agent that acts on behalf of a human and has the ability to learn and make decisions on its own, Computer, prompt analysis means for analyzing a prompt input by a user to generate an analysis result of the prompt; an information collection means for collecting non-conforming information, which is information that does not meet predetermined standards, by visiting a plurality of websites; The method is realized by causing the system to function as a process execution means that excludes the non-conformity information from the analysis result of the prompt and executes a process for the prompt, The predetermined criteria are business ethics, customs, or standards. An AI agent characterized by:

10. 10. The AI ​​agent of claim 9, The system is configured to include a learning model that has learned a correspondence relationship between the analysis result of the prompt and the non-conformance information. An AI agent characterized by:

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