Counter processing machine and ticket issuing method for counter processing machine

The ticket counter processing machine addresses erroneous commuter pass issuance by providing clear route information displays for both staff and customers, ensuring accurate ticket issuance even for complex transportation networks.

JP7826237B2Active Publication Date: 2026-03-09KK TOSHIBA
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Patent Information

Application Number
JP2023038689
Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2023-03-13
Publication Date
2026-03-09
Estimated Expiration
2043-03-13

AI Technical Summary

Technical Problem

Existing ticket issuing systems are prone to erroneous issuance of commuter passes due to complex transportation routes with multiple lines and transfer points, leading to misunderstandings between attendants and customers.

Method used

A ticket counter processing machine equipped with a display unit for staff and customers, which displays route information including departure and arrival stations, intermediate stations, and line names, allowing for confirmation and issuance of commuter passes based on confirmed routes.

Benefits of technology

Prevents erroneous issuance of commuter passes by ensuring clear understanding between attendants and customers about the selected route, even for complex routes, thereby reducing errors in ticket issuance.

✦ Generated by Eureka AI based on patent content.

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Patent Text Reader

Abstract

To provide a wicket processor and a ticketing method of the wicket processor that can prevent incorrect issuance of commutation tickets.SOLUTION: A wicket processor includes: a display unit for staff displaying information associated with operations for issuing commutation tickets; a route information input unit that accepts input of route information including departure and arrival stations that define a commuter segment; a route search unit that searches for a route based on the route information entered in the route information input unit; a customer display unit that displays a route map, a name of a departing station, a name of an arriving station, a name of a transit station, and a name of a route among the routes retrieved by the route search unit; a route confirmation unit that accepts a confirmation of one of the routes displayed on the customer display unit; and a ticketing unit that issues commutation tickets based on the route confirmed by the route confirmation unit.SELECTED DRAWING: Figure 6
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Description

[Technical Field]

[0001] An embodiment of the present invention relates to a ticket processing machine and a ticket issuing method for the ticket processing machine. [Background technology]

[0002] In recent years, commuter pass routes have become increasingly complex. For example, a ticket issuing method has been devised for issuing commuter passes for transportation modes that operate on a transportation network where multiple lines intersect and transfers are permitted at intersections. First, information defining the section of use, such as the departure and arrival stations, is input into a ticket issuing device, which then finds all routes that can be used within that section. The ticket issuing device displays all routes and fares and allows the user to select a route. In other words, the user informs an attendant of the route they have selected, and the attendant selects and inputs that route. A known ticket issuing device then issues a commuter pass that allows the user to use the selected route as well as routes with fares lower than the selected route. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2002-157611 [Patent Document 2] Japanese Patent Application Laid-Open No. 2006-31361 [Patent Document 3] Japanese Patent Application Publication No. 8-161600 Summary of the Invention [Problem to be solved by the invention]

[0004] An object of this embodiment is to provide a ticket counter processing machine and a ticket issuing method for the ticket counter processing machine that can prevent erroneous issuance of commuter passes. [Means for solving the problem]

[0005] A counter processing machine according to one embodiment comprises a display unit for staff that displays information associated with the operation of issuing commuter passes; a route information input unit that accepts input of route information including departure and arrival stations that define the commuter pass section; a route search unit that searches for a route based on the route information input to the route information input unit; a customer display unit that displays a route map, departure station name, arrival station name, intermediate station names, and line name for one of the routes searched by the route search unit; a route determination unit that accepts confirmation of one of the routes displayed on the customer display unit; and a ticket issuing unit that issues commuter passes based on the route confirmed by the route determination unit. The passenger display unit displays a first section included in one of the routes and a second section to the right of the first section, and in the first section, displays the name of the departure station, the name of the arrival station, the names of the intermediate stations, and the name of the line on the right side of the route map, and in the second section, displays the name of the departure station, the name of the arrival station, the names of the intermediate stations, and the name of the line on the right side of the route map.

[0006] In one embodiment, a ticket issuing method for a ticket window processing machine includes displaying information associated with the operation of issuing a commuter pass on a display unit for staff, accepting input of route information including a departure station and an arrival station that define a commuter pass section, searching for a route based on the input route information, and displaying a route map, departure station name, arrival station name, intermediate station name, and route name of one of the searched routes on a display unit for passengers, a first section and a second section to the right of the first section, which are included in one of the routes, are displayed on the passenger display unit; in the first section, the departure station name, the arrival station name, the intermediate station name, and the line name are displayed to the right of the route map; and in the second section, the departure station name, the arrival station name, the intermediate station name, and the line name are displayed to the right of the route map; The system accepts confirmation of one of the routes displayed on the passenger display unit, and issues a commuter pass based on the confirmed route. [Brief explanation of the drawings]

[0007] [Figure 1] FIG. 1 is a block diagram showing a schematic configuration of a ticket gate system according to this embodiment. [Figure 2] FIG. 2 is a block diagram showing a schematic configuration of a server according to this embodiment. [Figure 3] FIG. 3 is a block diagram showing a schematic configuration of a counter processing machine according to this embodiment. [Figure 4] FIG. 4 is a diagram showing a schematic configuration of a teller processing machine according to this embodiment. [Figure 5] FIG. 5 is a flowchart for explaining the operation of the teller processing machine according to this embodiment. [Figure 6] FIG. 6 is a diagram showing a display method of the customer display unit. [Figure 7A]FIG. 7A is a diagram showing a display method of the customer display unit. [Figure 7B] FIG. 7B is a diagram showing an example of a two-section route. [Figure 7C] FIG. 7C is a diagram showing another example of a two-section route. [Figure 8] FIG. 8 is a flowchart for explaining another embodiment of the operation of the teller processing machine. DETAILED DESCRIPTION OF THE INVENTION

[0008] The present embodiment will be described below with reference to the drawings. The disclosure is merely an example, and appropriate modifications that a person skilled in the art can easily make while maintaining the gist of the invention are naturally included within the scope of the present invention. Furthermore, the drawings may be schematic in terms of the width, thickness, shape, etc. of each part compared to the actual embodiment for clarity of explanation, but these are merely examples and are not intended to limit the interpretation of the present invention. Furthermore, in this specification and each drawing, components that perform the same or similar functions as those described above with reference to the previous drawings are designated by the same reference numerals, and redundant detailed descriptions may be omitted as appropriate.

[0009] FIG. 1 is a block diagram showing a schematic configuration of a ticket gate system 100 according to this embodiment. The ticket gate system 100 includes a server 1 and a plurality of ticket processing machines 2. The server 1 is connected to a plurality of counter processing machines 2 and controls the plurality of counter processing machines 2. The server 1 receives information necessary for issuing a commuter pass from the counter processing machines 2 and transmits it to the counter processing machines 2. Each of the multiple counter processing machines 2 is connected to the server 1. The counter processing machine 2 of this embodiment is operated by a clerk at a counter to issue commuter passes. The commuter passes are IC cards, magnetic tickets, etc.

[0010] FIG. 2 is a block diagram showing a schematic configuration of the server 1 according to this embodiment. The server 1 includes a control unit 10, a memory 11, and a communication unit 12. The control unit 10 is connected to the memory 11 and the communication unit 12 and controls them. The memory 11 stores control data necessary for controlling the server 1 based on the control of the control unit 10. The memory 11 also stores route information, fare tables, and the like. The communication unit 12 communicates information required for issuing a commuter pass with the ticket window processing machine 2 under the control of the control unit 10.

[0011] Fig. 3 is a block diagram showing a schematic configuration of the counter processing machine 2 according to this embodiment. Fig. 4 is a diagram showing a schematic configuration of the counter processing machine 2 according to this embodiment.

[0012] The counter processing machine 2 includes a control unit 20, a communication unit 21, a memory 22, a display unit for attendants 23, an input unit 24, a route search unit 25, a display unit for customers 26, a settlement unit 27, and a ticket issuing unit 28. The control unit 20 is connected to the communication unit 21, memory 22, staff display unit 23, input unit 24, route search unit 25, customer display unit 26, payment unit 27, and ticket issuing unit 28, and controls each of them.

[0013] The communication unit 21 communicates with the server 1, under the control of the control unit 20, information required for issuing a commuter pass.

[0014] The memory 22 stores control data necessary for controlling the ticket counter processing machine 2 and various data necessary for issuing commuter passes under the control of the control unit 20. The memory 22 stores, for example, route information and fare tables.

[0015] The attendant display unit 23 displays information related to the operation of issuing a commuter pass based on the control of the control unit 20. In other words, the attendant display unit 23 displays a screen that guides the attendant through various operations required for the commuter pass issuance work, a screen that provides various information such as the contents of the commuter pass to be issued, etc. At least a portion of the attendant display unit 23 is configured, for example, with a liquid crystal display device with a built-in touch panel.

[0016] The input unit 24 accepts input of various operations by the staff member under the control of the control unit 20. The input unit 24 is composed of various buttons, a touch panel that outputs corresponding information based on the detection of contact, etc. At least a part of the input unit 24 may be incorporated into the staff display unit 23 as a touch panel.

[0017] The input unit 24 has a ticket issuance input unit 24A, a route information input unit 24B, a route determination unit 24C, and a route selection unit 24D. The ticket issuance input unit 24A accepts input for the issuance of a commuter pass. The route information input unit 24B accepts input of route information including the departure station and arrival station that define the commuter pass section. The route determination unit 24C accepts the confirmation of one route displayed on the passenger display unit 26. The route selection unit 24D accepts the selection of a route displayed on the attendant display unit 23.

[0018] Under the control of the control unit 20, the route search unit 25 searches for a route based on the route information input to the route information input unit 24B.

[0019] Based on the control of the control unit 20, the passenger display unit 26 displays a route map, the name of the departure station, the name of the arrival station, the names of the intermediate stations, and the name of the route for one of the routes searched by the route search unit 25. In this embodiment, the passenger display unit 26 is a screen on which passengers can check their commuter route before issuing a commuter pass. Specific display methods for the passenger display unit 26 will be described in detail in Figures 6 and 7. The screen of the passenger display unit 26 may be turned off except when a commuter pass is being issued, or other information may be displayed to the passenger.

[0020] As shown in FIG. 4, the attendant display unit 23 has a display surface 23A facing the attendant side. The customer display unit 26 has a display surface 26A facing the customer side. The display surface 23A and the display surface 26A face in different directions. Furthermore, for example, the content displayed on the customer display unit 26 is also simultaneously displayed on the attendant display unit 23. This allows the attendant and the customer to have a common understanding of the information. Note that the communication unit 21 and other components are not shown in FIG. 4.

[0021] The settlement unit 27 calculates the fare for a commuter pass under the control of the control unit 20. The settlement unit 27 also has a cash processing unit that settles the cash inserted by the user and returns any change to the user, and a credit card processing unit that performs payment by credit card.

[0022] The ticket issuing unit 28 issues a commuter pass based on the route determined by the route determining unit 24C under the control of the control unit 20. The ticket issuing unit 28 performs printing and writing of data on the commuter pass.

[0023] 5 is a flowchart for explaining the operation of the counter processing machine 2 according to this embodiment. Here, the operation of the counter processing machine 2 will be explained with reference to FIG.

[0024] First, the operation of the ticket window processing machine 2 when issuing a new commuter pass will be described. The control unit 20 displays information associated with the operation of issuing a commuter pass on the attendant display unit 23. The control unit 20 determines whether or not an input for issuance of a commuter pass has been made in the ticket issuance input unit 24A (ST1). Based on the determination that an input for issuance of a commuter pass has been made in the ticket issuance input unit 24A (ST1, YES), the control unit 20 displays a screen on the attendant display unit 23 for selecting a new commuter pass or a renewal commuter pass.

[0025] The control unit 20 determines whether a new commuter pass has been selected and input in the ticket issuance input unit 24A (ST2). Based on the determination that a new commuter pass has been selected and input in the ticket issuance input unit 24A (ST2, YES), the control unit 20 accepts input of route information including the departure and arrival stations that define the commuter pass section in the route information input unit 24B (ST3). When issuing a commuter pass, for example, a customer submits a commuter pass purchase application form to an attendant, and the attendant inputs route information into the route information input unit 24B based on the route information written on the commuter pass purchase application form. The attendant inputs route information such as the departure station, arrival station, intermediate stations, and route, for example.

[0026] For example, when accepting input of route information (ST3), the control unit 20 may accept input of personal information of the commuter pass user at the input unit 24. Here, the personal information of the commuter pass user includes, for example, name, sex, date of birth, and telephone number. Furthermore, for example, when accepting input of route information (ST3), the control unit 20 may accept a selection of the commuter pass period at the input unit 24. At the input unit 24, the control unit 20 accepts, for example, a selection of one month, three months, or six months as the commuter pass period, and a selection of the start date of use. The personal information of the commuter pass user and the selection of the commuter pass period may be input after the route is confirmed.

[0027] The control unit 20 causes the route search unit 25 to search for a route based on the route information input to the route information input unit 24B (ST4). The route search unit 25 may transmit the input route information to the server 1 via the communication unit 21 and receive the search results from the server 1. Alternatively, if the data in the memory 22 of the counter processing machine 2 is updated as needed by information transmitted from the server 1, the route search unit 25 may search for a route by referring to the data in the memory 22 without communicating with the server 1. When searching for a route (ST4), the control unit 20 may cause the fare adjustment unit 27 to calculate the fare for a commuter pass.

[0028] The control unit 20 displays one of the routes searched by the route search unit 25 on the passenger display unit 26 (ST5). Specifically, the control unit 20 displays a route map, departure station name, arrival station name, stopover station name, and route name of one of the searched routes on the passenger display unit 26 (ST5). The control unit 20 displays the departure station name, arrival station name, intermediate station name, and route name on the right side of the route map on the passenger display unit 26, as shown in Fig. 6. Furthermore, the control unit 20 may display different routes on the route map in different colors on the passenger display unit 26, and may also display the commuter pass fare and travel time when displaying the route. The display method of the passenger display unit 26 will be described in detail with reference to Fig. 6. Furthermore, if the route covered by the commuter pass spans two sections, the control unit 20 displays the route for the two sections on the passenger display unit 26 as shown in Fig. 7. The method for displaying the route for the two sections will be described in detail with reference to Fig. 7. Furthermore, the control unit 20 displays the route on the customer display unit 26 and also displays the same route as that on the customer display unit 26 on the staff display unit 23 at the same time.

[0029] If the route search unit 25 finds only one route, there is no need to select a route to display on the customer display unit 26. However, if the route search unit 25 finds multiple routes, one route will be displayed based on the priority conditions set in the counter processing machine 2, such as the route with the lowest fare, the route with the shortest travel time, or the route with the fewest transfers.

[0030] Therefore, for example, the attendant does not need to input all the route information, but simply inputs the minimum information required to determine the route, such as the departure station and arrival station, and the highest priority route candidate can be displayed on the passenger display unit 26. However, to ensure that the route desired by the user is displayed in a single search, the attendant may also input intermediate stations and line names. As another example, if the route search unit 25 finds multiple routes as a search result, the attendant may select one route from the multiple routes displayed on the attendant display unit 23 in accordance with the customer's wishes and display that one route on the customer display unit 26.

[0031] The control unit 20 determines whether or not one route displayed on the customer display unit 26 has been confirmed in the route confirmation unit 24C (ST6). Specifically, the attendant prompts the customer to confirm the route details and fare displayed on the customer display unit 26, and confirms whether or not to issue a commuter pass based on the displayed details. When the customer tells the attendant that he or she will purchase a commuter pass for the route displayed on the customer display unit 26, the attendant inputs the confirmation of the route into the route confirmation unit 24C.

[0032] The control unit 20, based on the determination in the route determination unit 24C that one route displayed on the customer display unit 26 has been determined (ST6, YES), causes the settlement unit 27 to settle the fare for the commuter pass (ST7). Specifically, the control unit 20 performs cash processing, credit card processing, etc. in the settlement unit 27. In addition, if the commuter pass fare has not been calculated when searching for a route in the route search unit 25 (ST4), and if the commuter pass fare has not been displayed when displaying the route on the customer display unit 26 (ST5), the commuter pass fare is calculated in the settlement unit 27 when settling the commuter pass fare (ST7), and the calculated commuter pass fare is displayed on the customer display unit 26.

[0033] On the other hand, the control unit 20, based on the determination in the route determination unit 24C that an indetermination of one of the routes displayed on the passenger display unit 26 has been input (ST6, NO), again accepts input of route information including the departure and arrival stations that define the regular section in the route information input unit 24B (ST3). This allows the route information to be input again even if one of the routes displayed on the passenger display unit 26 is different from the route desired by the passenger or if the attendant has input the route information incorrectly. As will be described later with reference to FIG. 8, when an uncertain route is input, the route to be displayed next on the customer display unit 26 may be selected from among a plurality of route candidates that have already been searched.

[0034] The control unit 20 causes the ticket issuing unit 28 to issue a commuter pass based on the route determined by the route determining unit 24C (ST8). The control unit 20 causes the ticket issuing unit 28 to print information such as the departure station, arrival station, intermediate stations, route, period, expiration date, fare, and name on the commuter pass, write information to the IC chip if the commuter pass is an IC card, or write magnetic information if the commuter pass is a magnetic card.

[0035] Next, the operation of the ticket window processing machine 2 when issuing a renewal commuter pass will be described. The control unit 20 determines whether a selection input of a new commuter pass has been made in the ticket issuance input unit 24A (ST2). Based on the determination that a selection input of a new commuter pass has not been made (ST2, NO), the control unit 20 determines whether a selection input of a renewal commuter pass has been made in the ticket issuance input unit 24A (ST11). Based on the determination that a selection input for a renewal commuter pass has been made in the ticket issuance input unit 24A (ST11, YES), the control unit 20 accepts the selection of the commuter pass period in the input unit 24. In the input unit 24, the control unit 20 accepts, for example, a selection of one month, three months, or six months as the commuter pass period, and a selection of the start date of use. The control unit 20 calculates the commuter pass fare in the settlement unit 27 and displays the calculated commuter pass fare on the customer display unit 26 (ST12). The control unit 20 settles the commuter pass fare in the settlement unit 27 (ST7). The control unit 20 issues a renewal commuter pass in the ticket issuing unit 28 (ST8). As described above, new commuter passes and renewal commuter passes are issued by the ticket window processing machine 2 of this embodiment.

[0036] According to this embodiment, the route of the commuter pass is displayed on the customer display unit 26 before the route is confirmed, allowing the customer to check the route and fare of the commuter pass. Therefore, compared to when an attendant verbally tells the customer the route, fare, etc., there is no difference in the route understanding between the attendant and the customer, and erroneous issuance of commuter passes can be prevented. Furthermore, because only one route is displayed on the customer display unit 26, there is no difference in the understanding of the route to be selected between the attendant and the customer, compared to when selecting from multiple routes. As a result, even when issuing commuter passes for complex routes, it is possible to prevent erroneous issuance of commuter passes.

[0037] Next, the display method of the customer display unit 26 will be described with reference to FIG. FIG. 6 is a diagram showing a display method of the customer display unit 26. The passenger display unit 26 displays one route 30 from among the routes searched by the route search unit 25. Specifically, the passenger display unit 26 displays a route map 31, a departure station name X1, a destination station name Z1, stopover station names Y1, Y2, and line names A1, B1, and C1 for one route 30 from among the searched routes. The passenger display unit 26 displays the departure station name X1, the destination station name Z1, stopover station names Y1, Y2, and line names A1, B1, and C1 on the right side of the route map 31.

[0038] The route map 31 is composed of a departure station 32, a destination station 33, intermediate stations 34A and 34B, and routes 35A, 35B, and 35C. In the illustrated example, the departure station 32 and the destination station 33 are displayed as rectangles, and the intermediate stations 34A and 34B are displayed as circles, but this is not limited to this example. Furthermore, routes 35A, 35B, and 35C are displayed as lines connecting the departure station 32, the destination station 33, and the intermediate stations 34A and 34B, respectively. The passenger display unit 26 displays different routes on the route map 31 in different colors. For example, if routes 35A, 35B, and 35C are different routes, routes 35A, 35B, and 35C are displayed in different colors.

[0039] The intermediate stations 34A and 34B correspond to transfer stations between two different lines, for example. When there are multiple different route candidates on the lines of the same operator, the intermediate stations 34A and 34B may be displayed as passing stations to clarify the route. When the lines are connected by direct service, the intermediate stations 34A and 34B may be displayed as stations where the lines change.

[0040] When displaying the route 30, the passenger display unit 26 may also display the required time 36 and the commuter pass fare 37. In the illustrated example, the passenger display unit 26 displays the required time 36 and the commuter pass fare 37 to the right of the route 30, but this example is not limiting.

[0041] Next, other display methods of the customer display unit 26 will be described with reference to Figs. 7A, 7B, and 7C. FIG. 7A is a diagram showing a display method of the customer display unit 26. As shown in FIG. The passenger display unit 26 displays one route 30 from among the routes searched by the route search unit 25. Specifically, the passenger display unit 26 displays a first section 30A and a second section 30B to the right of the first section 30A, which are included in one of the searched routes. For the first section 30A, the passenger display unit 26 displays the departure station name X11, the arrival station name Z11, the stop station names Y11 and Y12, and the line names A11, B11, and C11 to the right of the route map 31A. For the second section 30B, the passenger display unit 26 displays the departure station name X21, the arrival station name Z21, the stop station names Y21 and Y22, and the line names A21, B21, and C21 to the right of the route map 31B.

[0042] The method of displaying the route map 31A of the first section 30A and the route map 31B of the second section 30B is the same as the method of displaying the route map 31 shown in FIG.

[0043] When displaying the route 30, the passenger display unit 26 may display the required time 36A for the first section 30A, the required time 36B for the second section 30B, and the commuter pass fare 37. In the illustrated example, the passenger display unit 26 displays the required time 36A for the first section 30A below the first section 30A, the required time 36B for the second section 30B below the second section 30B, and the commuter pass fare 37 to the right of the route 30, but this example is not limiting.

[0044] FIG. 7B is a diagram showing an example of a two-section route. The first section 30A corresponds to the route between the departure station 32A and the arrival station 33A. The second section 30B corresponds to the route between the departure station 32B and the arrival station 33B. The departure station 32B of the second section 30B corresponds to a stopover station of the first section 30A.

[0045] FIG. 7C is a diagram showing another example of a two-section route. The first section 30A corresponds to the route between the departure station 32C and the intermediate station 34C. The second section 30B corresponds to the route between the intermediate station 34C and the destination station 33C. The intermediate station 34C corresponds to the destination station of the first section 30A and the departure station of the second section 30B. As shown in FIG. 7C, purchasing a commuter pass for a route divided into multiple sections may be cheaper than purchasing a commuter pass for the entire route from departure station 32C to destination station 33C. It should be noted that examples of two-section routes for commuter passes are not limited to the examples shown in FIGS. 7B and 7C.

[0046] Figure 8 is a flowchart for explaining another embodiment of the operation of the counter processing machine 2. The configuration shown in Figure 8 differs from the configuration shown in Figure 5 in the operation that occurs after an uncertain route displayed on the customer display unit 26 is input (ST6).

[0047] The control unit 20 determines whether the route displayed on the passenger display unit 26 has been confirmed in the route confirmation unit 24C (ST6). Based on the determination in the route confirmation unit 24C that an inconclusive decision on the route displayed on the passenger display unit 26 has been input (ST6, NO), the control unit 20 displays on the passenger display unit 26 a route map, departure station name, arrival station name, names of intermediate stations, and the route name of another route among the routes searched by the route search unit 25 (ST21). Specifically, the control unit 20 receives a selection of the route displayed on the attendant display unit 23 in the route selection unit 24D, and displays on the passenger display unit 26 the other route selected by the attendant. The passenger display unit 26 displays the other route in a layout similar to that shown in FIG. 6 or 7.

[0048] The control unit 20 determines whether the route determination unit 24C has determined another route displayed on the customer display unit 26 (ST22). Based on the determination that the route determination unit 24C has determined another route displayed on the customer display unit 26 (ST22, YES), the control unit 20 causes the payment unit 27 to pay the commuter pass fare (ST7). The control unit 20 causes the ticket issuing unit 28 to issue a commuter pass based on the route determined by the route determination unit 24C (ST8).

[0049] On the other hand, based on the determination by the route determination unit 24C that uncertainty about another route displayed on the passenger display unit 26 has been input (ST22, NO), the control unit 20 displays on the passenger display unit 26 the route map, departure station name, arrival station name, intermediate station name, and route name of another route from the routes searched by the route search unit 25 (ST21). According to the embodiment shown in FIG. 8, even if an uncertain route displayed on the customer display unit 26 is entered, the attendant can avoid the trouble of re-entering the route information.

[0050] As described above, according to this embodiment, it is possible to obtain a ticket counter processing machine and a ticket issuing method for a ticket counter processing machine that can prevent erroneous issuance of commuter passes.

[0051] Although several embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be embodied in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. These embodiments and their modifications are included within the scope and spirit of the invention, and are also included in the inventions and their equivalents as defined in the claims. [Explanation of symbols]

[0052] 2...Counter processing machine, 23...Display unit for attendant, 24B...route information input unit, 24C...route determination unit, 25...route search unit, 26...customer display unit, 28...ticket issuing unit, 30...route, 30A...first section, 30B...second section, 31, 31A, 31B...route map.

Claims

1. a display unit for staff that displays information related to the operation of issuing a commuter pass; a route information input unit that accepts input of route information including a departure station and an arrival station that define a regular route section; a route search unit that searches for a route based on the route information input to the route information input unit; a passenger display unit that displays a route map, a departure station name, a destination station name, a stopover station name, and a route name of one of the routes searched by the route search unit; a route determination unit that receives confirmation of one of the routes displayed on the customer display unit; a ticket issuing unit that issues a commuter pass based on the route determined by the route determining unit, The customer display unit displays a first section and a second section to the right of the first section, which are included in one of the routes, In the first section, the name of the departure station, the name of the arrival station, the names of the intermediate stations, and the name of the line are displayed on the right side of the line map; A ticket window processing machine that displays the name of the departure station, the name of the arrival station, the names of the intermediate stations, and the name of the line on the right side of the line map in the second section.

2. 2. The ticket window processing machine according to claim 1, wherein the passenger display unit displays the departure station name, the arrival station name, the stopover station name, and the line name on the right side of the route map.

3. The ticket counter processing machine according to claim 1 , wherein the passenger display unit displays different lines in the route map in different colors.

4. The ticket window processing machine according to claim 1 , wherein the passenger display unit displays the fare of the commuter pass when displaying the route.

5. The teller machine according to claim 1 , wherein the customer display unit displays a required time when displaying the route.

6. 2. The teller processing machine according to claim 1, wherein the staff display unit displays the same route as the customer display unit at the same time that the customer display unit displays the route.

7. A ticket counter processing machine as described in claim 1, wherein, based on the route determination unit accepting uncertainty of one of the routes displayed on the customer display unit, the customer display unit displays a route map, departure station name, arrival station name, intermediate station name, and route name of another of the routes searched by the route search unit.

8. Information related to the operation of issuing a commuter pass is displayed on the staff display unit, Accepts input of route information including departure and arrival stations that define a regular route section; Searching for a route based on the input route information; Displaying a route map, departure station name, arrival station name, stopover station name, and route name of one of the searched routes on a passenger display unit; a first section and a second section on the right side of the first section, which are included in one of the routes, are displayed on the customer display unit; In the first section, the name of the departure station, the name of the arrival station, the names of the intermediate stations, and the name of the line are displayed on the right side of the line map; In the second section, the departure station name, the arrival station name, the intermediate station name, and the route name are displayed on the right side of the route map; Accept confirmation of one of the routes displayed on the customer display unit; issuing a commuter pass based on the determined route; How to issue tickets from a ticket counter processing machine.

9. 9. The ticket issuing method for a ticket window processing machine according to claim 8, wherein the names of the departure stations, the arrival stations, the names of the intermediate stations, and the line names are displayed on the right side of the line map.

10. 9. The ticket issuing method for a ticket window processing machine according to claim 8, wherein different lines on the route map are displayed in different colors.

11. 9. The ticket issuing method for a ticket window processing machine according to claim 8, wherein the fare of the commuter pass is also displayed on the customer display unit when the route is displayed on the customer display unit.

12. 9. The ticket issuing method for a ticket counter processing machine according to claim 8, wherein when the route is displayed on the customer display unit, a required time is also displayed on the customer display unit.

13. 9. The ticket issuing method for a teller machine according to claim 8, wherein the route is displayed on the customer display unit and simultaneously the route identical to that displayed on the customer display unit is displayed on the attendant display unit.

14. A ticket issuing method for a counter processing machine as described in claim 8, wherein, based on accepting uncertainty about one of the routes displayed on the customer display unit, the route map, departure station name, arrival station name, intermediate station name, and route name of another of the searched routes are displayed on the customer display unit.

Citation Information

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