Information display system, management device, information display method, and management program

Abstract

The challenge is to effectively utilize the display unit that displays product information provided by the restaurant. [Solution] The ticket dispenser 30 displays product information for products available for purchase on the operation display unit 31. When a product displayed in the product information is sold out, the ticket dispenser 30 receives data on the sold-out product and an advertisement from a management device (not shown), and displays "SOLD OUT" in the display area displaying the product information for the sold-out product. After a predetermined time has elapsed, the ticket dispenser 30 displays the advertisement data in the display area displaying the product information for the sold-out product.

Description

[Technical Field]

[0001] The present invention relates to an information display system, a management device, an information display method, and a management program that can effectively utilize a display unit that displays product information provided by a restaurant. [Background technology]

[0002] Conventionally, restaurants often have meal ticket vending machines (hereinafter simply referred to as "ticket dispensers") with a display unit (see, for example, Patent Document 1). In these ticket dispensers, product information such as products offered by the restaurant is displayed on the display unit, and when a customer selects the desired product and pays for it, a meal ticket is dispensed from a meal ticket dispenser.

[0003] However, when a product is sold out, simply displaying a sold-out message on the display unit is not efficient. For this reason, Patent Document 2 discloses a technology for changing the product information displayed on the display unit to the product information of another product that is available for sale. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Publication No. 2023-122264 [Patent Document 2] Japanese Patent Application Laid-Open No. 2004-164405 Summary of the Invention [Problem to be solved by the invention]

[0005] However, the device in Patent Document 2 simply displays other products offered by a restaurant when the product offered by that restaurant is sold out, and does not effectively utilize the display unit. Nowadays, the display units of ticket dispensers in restaurants can also be used for advertising, so there is a demand for effective utilization of the display units of such ticket dispensers.

[0006] For these reasons, how to improve the advertising effectiveness of restaurant ticket vending machines has become an important issue. This issue arises not only in restaurant ticket vending machines, but also when product information offered by restaurants is displayed on the restaurant's digital signage.

[0007] The present invention has been made to solve the problems (issues) associated with the above-mentioned conventional technology, and aims to provide an information display system, management device, information display method, and management program that can effectively utilize the display unit that displays product information provided by restaurants. [Means for solving the problem]

[0008] In order to solve the above-mentioned problems and achieve the object, the present invention is characterized in that an information display system includes a display unit that displays product information of products that can be ordered at a store, a first acquisition unit that acquires non-product information that differs from the product information displayed on the display unit, a second acquisition unit that acquires the product information of sold-out products among the orderable products, and a display control unit that displays at least a portion of the non-product information on the display unit using a display area of ​​the display unit that displays the product information of the sold-out products.

[0009] In the above invention, the non-product information is advertising information other than the orderable product displayed on the display unit.

[0010] In addition, in the above invention, the present invention is characterized in that, when a sold-out product occurs, the display control unit hides the product information in the display area that displays the product information of the sold-out product and displays the non-product information.

[0011] In addition, in the above invention, the present invention is characterized in that, when a sold-out product occurs, the display control unit displays the non-product information in the display area of ​​the product information of the sold-out product after a predetermined period of time has elapsed since the sold-out product was displayed in a state where it could not be ordered.

[0012] In addition, in the above invention, the present invention is characterized in that, when multiple products whose product information is displayed in multiple adjacent display areas are sold out, the display control unit combines the multiple display areas and displays the non-product information in the combined display area.

[0013] In addition, in the above invention, the present invention is characterized in that, when multiple products for which the product information is displayed in multiple display areas are sold out, the display control unit moves the multiple display areas to adjacent display areas and displays the non-product information in the multiple display areas after the move.

[0014] In addition, in the above invention, the present invention is characterized in that, when multiple products for which the product information is displayed in multiple display areas are sold out, the display control unit moves the multiple display areas to adjacent display areas, then combines the multiple display areas after the movement, and displays the non-product information in the combined display area.

[0015] In addition, in the above invention, the present invention is characterized in that the display control unit switches between displaying the product information of the sold-out product and the non-product information at predetermined time intervals in the display area displaying the product information of the sold-out product.

[0016] In addition, in the above invention, the display control unit is characterized in that, when a predetermined operation is received while product information of the sold-out product is being displayed in the display area, the display control unit switches the display content of the display area to the non-product information, and when the predetermined operation is received while the non-product information is being displayed in the display area, the display control unit switches the display content of the display area to the product information of the sold-out product.

[0017] In addition, in the above invention, the present invention is characterized in that when multiple products displaying the product information in multiple adjacent display areas are sold out, the display control unit combines the multiple display areas and displays the non-product information in the combined display area upon receiving a predetermined selection operation to select the multiple display areas.

[0018] The present invention is also characterized in that it provides a management device communicatively connected to an in-store device that displays product information for products that can be ordered in a store, and that it comprises a memory unit that stores non-product information that differs from the product information, an acquisition unit that acquires information on sold-out products from the product information, and an identification unit that identifies the non-product information to be displayed in the display area for the sold-out products.

[0019] The present invention also provides an information display method in an information display system having an in-store device that displays product information for products that can be ordered in a store and a management device that is communicatively connected to the in-store device, and is characterized in that it includes a first acquisition step of acquiring non-product information that differs from the product information displayed on a specified display unit, a second acquisition step of acquiring the product information for sold-out products among the orderable products, and a display control step of displaying at least a portion of the non-product information on the display unit using a display area of ​​the display unit that displays the product information for the sold-out products.

[0020] The present invention also provides a management program executed by a management device communicatively connected to an in-store device that displays product information for products that can be ordered in a store, the management program causing a computer to execute a storage procedure for storing non-product information that differs from the product information in a predetermined storage unit, an acquisition procedure for acquiring information on sold-out products from the product information, and an identification procedure for identifying the non-product information to be displayed in the display area for the sold-out products. [Effects of the Invention]

[0021] According to the present invention, it is possible to effectively utilize the display unit that displays product information provided by the restaurant. [Brief explanation of the drawings]

[0022] [Figure 1] FIG. 1 is a diagram showing an overview of an information display system according to the first embodiment. [Figure 2] FIG. 2 is a diagram showing the system configuration of the information display system shown in FIG. [Figure 3] FIG. 3 is a functional block diagram showing the configuration of the management device shown in FIG. [Figure 4] FIG. 4 is a diagram showing an example of the store advertisement data shown in FIG. [Figure 5] FIG. 5 is a diagram showing an example of the sold-out product data shown in FIG. [Figure 6] FIG. 6 is a diagram showing an example of the advertisement display data shown in FIG. [Figure 7] FIG. 7 is a diagram showing an example of the advertisement display history data shown in FIG. [Figure 8] FIG. 8 is a diagram showing the external configuration of the ticket issuing machine shown in FIG. [Figure 9] FIG. 9 is a functional block diagram showing the configuration of the ticket issuing machine shown in FIG. [Figure 10] FIG. 10 is a functional block diagram showing the configuration of the kitchen terminal shown in FIG. [Figure 11] FIG. 11 is a functional block diagram showing the configuration of the advertisement server shown in FIG. [Figure 12] FIG. 12 is a diagram showing an example of screen transition when an advertisement for the ticket dispenser shown in FIG. 2 is displayed. [Figure 13] FIG. 13 is a sequence diagram showing the processing procedure of the information display system according to the first embodiment. [Figure 14] FIG. 14 is a flowchart showing the procedure of the ticket issuing process shown in FIG. [Figure 15] FIG. 15 is a flowchart illustrating the procedure of the sold-out product data transmission process shown in FIG. [Figure 16] FIG. 16 is a flowchart illustrating the procedure of the advertisement display data transmission process shown in FIG. [Figure 17]FIG. 17 is a flowchart showing the processing procedure of the advertisement display data display process shown in FIG. [Figure 18] FIG. 18 is a diagram illustrating an overview of an information display system according to the second embodiment. [Figure 19] FIG. 19 is a diagram illustrating an overview of an information display system according to the third embodiment. [Figure 20] FIG. 20 is a diagram showing an overview of an information display system according to the fourth embodiment. [Figure 21] FIG. 21 is a diagram showing an overview of an information display system according to the fifth embodiment. [Figure 22] FIG. 22 is a diagram showing an overview of an information display system according to the first modification. [Figure 23] FIG. 23 is a diagram illustrating an example of a hardware configuration. DETAILED DESCRIPTION OF THE INVENTION

[0023] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments of an information display system, a display device, a display method, and a display program according to the present invention will be described in detail with reference to the accompanying drawings.

[0024] [Embodiment 1] An overview of the information display system according to the present embodiment 1 will be described. Fig. 1 is a diagram showing an overview of the information display system according to the present embodiment 1. Here, a case will be described in which, when a product displayed in product information has sold out, an advertisement is displayed in the display area where the product was previously displayed.

[0025] <Outline of the information display system> As shown in FIG. 1, the ticket dispenser 30 displays product information that can be ordered at the store on the operation and display unit 31. The operation and display unit 31 is provided with multiple display areas so that multiple product information can be displayed. Here, the product "Salmon Meuniere," the product "Soup," the product "Sukiyaki," the product "Fresh Spring Rolls," the product "Meat Bun," and the product "Stew" are shown. A customer selects the product they wish to order from the displayed product information and pays with cash, and a meal ticket for the selected product is issued from the ticket dispenser 30. Payment can be made not only with cash but also with electronic money, a two-dimensional barcode on a smartphone, or a credit card.

[0026] Then, if the product "soup" among the products displayed in the product information is sold out, data on the sold-out product and advertisement is sent from a management device (not shown). When the ticket dispenser 30 receives the data on the sold-out product and advertisement from the management device, it changes the display of the product "soup" displayed in the product information to "sold out." Then, after a predetermined time has passed, the ticket dispenser 30 controls the display switching so that the display area displaying the sold-out product "soup" displays the advertisement data sent from the management device, and sets the display area displaying the advertisement data so that it cannot be operated even if the operation display unit 31 is operated.

[0027] In this way, the information display system of the present invention can effectively utilize the display area for sold-out products by displaying advertisements using the display area for displaying product information for sold-out products.

[0028] <Configuration of information display system 10> Next, a description will be given of the system configuration of the information display system 10 shown in Fig. 1. Fig. 2 is a diagram showing the system configuration of the information display system 10 shown in Fig. 1. As shown in Fig. 2, the information display system 10 includes a management device 20, a plurality of ticket dispensers 30a, 30b (hereinafter collectively referred to as "ticket dispensers 30"), a plurality of kitchen terminals 40a, 40b (hereinafter collectively referred to as "kitchen terminals 40"), and an advertising server 50, all connected to a network N.

[0029] If the number of stores is N, N ticket machines 30 and N kitchen terminals will be installed, but here, only two ticket machines 30a, 30b and two kitchen terminals 40a, 40b are shown.

[0030] The management device 20 is a device that performs processes such as acquiring advertising data from the advertising server 50, acquiring sold-out product data from the kitchen terminal 40, identifying display data to be displayed on the ticket issuing machine 30 based on the advertising data and sold-out product data, and transmitting the display data to the ticket issuing machine 30 and storing the history.

[0031] Specifically, the management device 20 acquires advertising data from the advertising server 50 and generates store advertising data to be displayed at each store. For example, if predetermined advertising data includes information such as the area where the advertising data is to be displayed, the management device 20 identifies store advertising data that matches the advertising data with stores corresponding to that area. Furthermore, if the management device 20 acquires sold-out product data from the kitchen terminal 40 of a predetermined store, it identifies advertising display data to be displayed on the ticket issuing machine 30 of that store.

[0032] The advertisement display data includes sold-out product data for displaying "SOLD OUT" in a display area corresponding to the sold-out product on the ticket issuing machine 30, and advertisement data for displaying in a display area corresponding to the sold-out product. Furthermore, once the management device 20 transmits the advertisement display data to a predetermined store, the management device 20 stores the transmission history in the storage unit.

[0033] The ticket issuing machine 30 is a device that performs processes such as displaying product information for products that can be issued, accepting customer orders, processing payments for the purchase of accepted products, printing meal tickets, receiving display data including data on sold-out products and advertisements sent from the management device 20, and controlling the display of the display data.

[0034] Specifically, the ticket dispenser 30 displays product information for products that can be ordered at the store, and when a customer selects the product they want to order from the product information, it performs a payment process. The payment process, for example, displays the purchase price, and when the customer inserts cash or the like, it compares the purchase price with the inserted cash, and if there is change, it returns the change. Once the payment process is completed, the ticket dispenser 30 prints and issues a meal ticket.

[0035] Furthermore, when the ticket dispenser 30 receives advertising display data from the management device 20, it displays "SOLD OUT" in the display area corresponding to the sold-out item data included in the advertising display data, and after a predetermined time has passed, it displays the advertising data included in the advertising display data in the display area corresponding to the sold-out item data. Note that when the ticket dispenser 30 receives advertising display data from the management device 20, it may display the advertising data included in the advertising display data in the display area corresponding to the sold-out item data without displaying "SOLD OUT" in the display area corresponding to the sold-out item data included in the advertising display data.

[0036] The kitchen terminal 40 is a device that performs processes such as displaying product information provided by the store, identifying sold-out product data when a sold-out product occurs, and notifying the management device 20 of the sold-out product data. Specifically, the kitchen terminal 40 displays product information provided by the store, and when a sold-out product occurs, a store clerk identifies the sold-out product from the product information and notifies the management device 20 of the data of the product as sold-out product data.

[0037] The advertisement server 50 is a device that performs processes such as accepting advertisement requests from advertisers, managing advertisement data, and transmitting advertisement data. Specifically, the advertisement server 50 accepts advertisement requests including data related to advertisements from advertisers and stores them as advertisement data. The advertisement data is then transmitted to the management device 20 at a predetermined time. For example, if a store opens at 11:00 AM, the predetermined time is transmitted to the management device 20 at 9:00 AM, two hours before the opening time. Note that the advertisement server 50 may transmit advertisement data to the management device 20 whenever new advertisement data is registered.

[0038] <Configuration of management device 20> Next, a description will be given of the configuration of the management device 20. Fig. 3 is a functional block diagram showing the configuration of the management device 20 shown in Fig. 2. As shown in Fig. 3, the management device 20 has a communication I / F unit 23, a storage unit 24, and a control unit 25, and is connected to a display unit 21 and an input unit 22.

[0039] The display unit 21 is a display device such as a liquid crystal panel or a display device, and the input unit 22 is an input device such as a keyboard or a mouse. The communication I / F unit 23 is an interface unit for communicating with the ticket issuing machine 30, the kitchen terminal 40, and the advertising server 50.

[0040] The storage unit 24 is a storage device such as a hard disk drive or a nonvolatile memory, and stores store advertisement data 24a, sold-out product data 24b, advertisement display data 24c, and advertisement display history data 24d.

[0041] The store advertisement data 24a is data on stores and advertisements, etc. For example, as shown in FIG. 4, it is data on store IDs, advertisement IDs, advertisement image data, etc. In this example, the store ID "03001" is associated with the advertisement ID "AAA0001" and advertisement image data "aaa0001.xxx", and the store ID "03001" is associated with the advertisement ID "AAA0002" and advertisement image data "aaa0002.xxx".

[0042] Furthermore, the store ID "03001" is associated with the advertisement ID "AAA0003" and advertisement image data "aaa0003.xxx", and the store ID "03002" is associated with the advertisement ID "AAA0001" and advertisement image data "aaa0001.xxx".

[0043] The sold-out product data 24b is data on stores, sold-out products, etc. For example, as shown in Fig. 5, a sold-out product ID "MA001" is associated with a store ID "03001," a sold-out product ID "MA003" is associated with a store ID "03001," and a sold-out product ID "MA005" is associated with a store ID "03002."

[0044] The advertisement display data 24c is data on stores, sold-out products, advertisements, etc. For example, as shown in Fig. 6, a sold-out product ID "MA001", an advertisement ID "AAA0001", and advertisement image data "aaa0001.xxx" are associated with a store ID "03001", a sold-out product ID "MA003", a sold-out product ID "MA004", an advertisement ID "AAA0003", and advertisement image data "aaa0003.xxx" are associated with a store ID "03001", and a sold-out product ID "MA005", an advertisement ID "AAA0002", and advertisement image data "aaa0002.xxx" are associated with a store ID "03002".

[0045] The advertisement display history data 24d is data on date, time, store, advertisement, etc. For example, as shown in Fig. 7, the date "7 / 22" is associated with the time "15:35", the store ID "03001", and the advertisement ID "AAA0001", the date "7 / 22" is associated with the time "16:42", the store ID "03001", and the advertisement ID "AAA0003", and the date "7 / 22" is associated with the time "17:22", the store ID "03002", and the advertisement ID "AAA0002".

[0046] Control unit 25 is a control unit that performs overall control of management device 20, and includes advertisement data acquisition unit 25a, sold-out product data acquisition unit 25b, advertisement data management processing unit 25c, and advertisement display data transmission unit 25d. In practice, by loading and executing these programs into a CPU, the advertisement data acquisition unit 25a, sold-out product data acquisition unit 25b, advertisement data management processing unit 25c, and advertisement display data transmission unit 25d execute their respective corresponding processes.

[0047] The advertising data acquisition unit 25a receives advertising data sent from the advertising server 50, and performs processing to associate the store ID, advertising ID, advertising image data, etc. based on the advertising data including the target area for displaying the advertisement, and stores the data as store advertising data 24a.

[0048] The sold-out product data acquisition unit 25b receives the sold-out product data transmitted from the kitchen terminal 40 and stores it in the storage unit 24 as sold-out product data 24b.

[0049] When management device 20 receives sold-out product data from kitchen terminal 40, advertising data management processing unit 25c performs processing to identify advertising display data 24c based on the advertising data and sold-out product data to be displayed on operation display unit 31 of ticket issuing machine 30. Specifically, advertising data management processing unit 25c associates the store ID and sold-out product ID included in sold-out product data 24b with the advertising ID and advertising image data to be displayed on operation display unit 31, thereby identifying advertising display data 24c.

[0050] The advertisement display data transmitting unit 25d transmits the advertisement display data 24c generated by the advertisement data management processing unit 25c to the ticket dispenser 30, and stores the transmission history as advertisement display history data 24d in the storage unit 24. The transmission history includes the date, time of transmission, store ID, advertisement ID, etc.

[0051] <External Configuration of Ticket Vending Machine 30a> Next, the external configuration of ticket dispenser 30a will be described. Figure 8 is a diagram showing the external configuration of ticket dispenser 30a shown in Figure 2. Note that ticket dispenser 30b has a similar configuration. As shown in Figure 8, the surface of the housing of ticket dispenser 30a has an operation display unit 31, a banknote deposit / withdrawal slot 32a, a coin insertion slot 33a, a coin withdrawal slot 33b, and a ticket withdrawal slot 34a. Note that ticket dispenser 30b also has a similar external configuration.

[0052] The operation display unit 31 displays using a device such as a liquid crystal panel, a display, or an organic EL (Electro Luminescence) display, and is also an input device and display device that accepts operation input using a pressure-sensitive method, etc. This operation display unit 31 displays a screen containing product information, advertisements, etc. of products that the customer can select.

[0053] The bill receiving / dispensing slot 32a is a slot for depositing bills when purchasing a meal ticket for a selected product and for dispensing bills as change. The coin slot 33a is a slot for depositing coins when purchasing a meal ticket for a selected product, and the coin outlet 33b is a slot for dispensing coins as change.

[0054] The ticket outlet 34a is an outlet through which meal tickets corresponding to the items selected by the customer are dispensed, allowing the customer to take out the meal tickets.

[0055] <Internal configuration of ticket issuing machine 30a> Next, the internal configuration of the ticket dispenser 30a will be described. Figure 9 is a functional block diagram showing the configuration of the ticket dispenser 30a shown in Figure 2. The ticket dispenser 30b has a similar configuration. As shown in Figure 9, the ticket dispenser 30 has an operation and display unit 31, a banknote unit 32, a coin unit 33, a ticket dispenser 34, a communication I / F unit 35, a memory unit 36, and a control unit 37. The operation and display unit 31 has been already described.

[0056] The banknote unit 32 has a banknote storage section and is a unit that performs banknote deposit processing, banknote withdrawal processing, denomination determination, authenticity determination, etc. The coin unit 33 has a coin storage section and is a unit that performs coin deposit processing, coin withdrawal processing, denomination determination, authenticity determination, etc.

[0057] The ticket issuing unit 34 is a processing unit that prints on a piece of paper using a small printer, cuts it, and ejects it through a ticket outlet 34a to issue a meal ticket corresponding to the product selected by the customer. The communication I / F unit 35 is an interface unit for communicating with the management device 20.

[0058] The storage unit 36 ​​is a storage device such as a hard disk drive or nonvolatile memory, and stores product information data 36a and advertisement display data 36b. The product information data 36a is data consisting of various product information provided by the restaurant. It includes information on products provided only during certain times of the day, such as lunchtime, and products provided only during certain seasons. Such product information data 36a is set in advance by an administrator or the like.

[0059] The advertisement display data 36b is data transmitted from the management device 20 in which sold-out products are associated with advertisements.

[0060] The control unit 37 is a control unit that controls the entire ticket dispenser 30a, and has a product information display processing unit 37a, an order reception processing unit 37b, a payment processing unit 37c, a printing processing unit 37d, an advertisement display data reception processing unit 37e, and a display control unit 37f. In practice, by loading these programs into the CPU and executing them, the product information display processing unit 37a, the order reception processing unit 37b, the payment processing unit 37c, the printing processing unit 37d, the advertisement display data reception processing unit 37e, and the display control unit 37f execute their respective corresponding processes.

[0061] The product information display processing unit 37a is a processing unit that reads out product information data 36a that has been set in advance by an administrator or the like and displays it on the operation display unit 31. The order reception processing unit 37b is a processing unit that displays a payment screen and receives the order when a customer selects a product from the product information displayed on the operation display unit 31.

[0062] The settlement processing unit 37c settles the price of the selected products. If there is change for the settlement amount, it controls the bill unit 32 and coin unit 33 to dispense the change. The printing processing unit 37d instructs the ticket issuing unit 34 to print a meal ticket corresponding to the product selected by the customer.

[0063] The advertisement display data reception processing unit 37e is a processing unit that stores advertisement display data 24c received from the management device 20 as advertisement display data 36b in the storage unit 36. The display control unit 37f is a control unit that reads the advertisement display data 36b, displays "SOLD OUT" in the display area of ​​the product corresponding to the sold-out product ID, and then controls the display of the associated advertisement image data. When the display control unit 37f displays the advertisement image data in the display area of ​​the product corresponding to the sold-out product ID, the display control unit 37f sets the display area of ​​the operation display unit 31 so that it cannot be operated.

[0064] <Configuration of kitchen terminal 40a> Next, the configuration of kitchen terminal 40a will be described. Fig. 10 is a functional block diagram showing the configuration of kitchen terminal 40a shown in Fig. 2. Kitchen terminal 40b has a similar configuration. As shown in Fig. 10, kitchen terminal 40a has a display unit 41, an input unit 42, a communication I / F unit 43, a memory unit 44, and a control unit 45. Display unit 41 is a display device such as a liquid crystal panel or a display device, and input unit 42 is an input device such as a keyboard or a mouse. Communication I / F unit 43 is an interface unit for communicating with management device 20.

[0065] The storage unit 44 is a storage device such as a hard disk drive or non-volatile memory, and stores product information data 44a and sold-out product data 44b. The product information data 44a is data consisting of various product information provided by the store. Such product information data 44a is set in advance by an administrator or the like. Alternatively, the product information data 44a may be acquired from the management device 20 after the kitchen terminal 40a is started. The sold-out product data 44b is data on sold-out products. Specifically, the data associates a store ID with a sold-out product ID.

[0066] The control unit 45 is a control unit that controls the entire kitchen terminal 40a, and has a product information display processing unit 45a, a sold-out product data processing unit 45b, and a sold-out product data transmission unit 45c. In practice, by loading and executing these programs into the CPU, the product information display processing unit 45a, the sold-out product data processing unit 45b, and the sold-out product data transmission unit 45c execute their respective corresponding processes.

[0067] The product information display processing unit 45a is a processing unit that reads product information data 44a that has been set in advance by an administrator or the like and displays it on the display unit 41. The sold-out product data processing unit 45b is a processing unit that generates sold-out product data 44b by associating the store ID with the sold-out product ID when a store clerk selects and confirms a sold-out product from the product information displayed on the display unit 41. The sold-out product data transmission unit 45c is a processing unit that transmits the sold-out product data 44b to the management device 20. <Configuration of advertisement server 50> Next, the configuration of the advertisement server 50 will be described. FIG. 11 is a functional block diagram showing the configuration of the advertisement server 50 shown in FIG. 2. As shown in FIG. 11, the advertisement server 50 has a communication I / F unit 53, a memory unit 54, and a control unit 55, and is connected to a display unit 51 and an input unit 52. The display unit 51 is a display device such as a liquid crystal panel or a display device, and the input unit 52 is an input device such as a keyboard or a mouse. The communication I / F unit 53 is an interface unit for communicating with the management device 20.

[0068] The storage unit 54 is a storage device such as a hard disk drive or a nonvolatile memory, and stores advertisement data 54a. The advertisement data 54a is data in which a store ID, an advertisement ID, and advertisement image data are associated with each other.

[0069] The control unit 55 is a control unit that performs overall control of the advertisement server 50, and has an advertisement request reception processing unit 55a, an advertisement data management unit 55b, and an advertisement data transmission unit 55c. In practice, by loading and executing these programs into the CPU, the advertisement request reception processing unit 55a, the advertisement data management unit 55b, and the advertisement data transmission unit 55c will execute the processes corresponding to them, respectively.

[0070] The advertising request reception processing unit 55a is a processing unit that receives advertising requests from advertisers. For example, the advertising server 50 receives and accepts image data of an advertisement and data on an area where the advertisement is to be displayed from a terminal device of the advertiser (not shown).

[0071] The advertisement data management unit 55b generates advertisement data 54a in which a store ID, an advertisement ID, and advertisement image data are associated with each other from the advertisement data received from the advertiser, and stores the advertisement data 54a in the storage unit 54. When the advertisement request reception processing unit 55a receives a new advertisement request from the advertiser, the advertisement data management unit 55b updates the advertisement data 54a.

[0072] The advertisement data transmitting unit 55c is a processing unit that transmits the advertisement data 54a to the management device 20. The advertisement data transmitting unit 55c transmits the advertisement data 54a to the management device 20 at a predetermined time (for example, 8:00). Note that the advertisement data transmitting unit 55c may transmit the advertisement data 54a to the management device 20 when the advertisement data 54a is updated.

[0073] <Screen transition of ticket issuing machine 30a> Next, the screen transitions when an advertisement is displayed on the ticket dispenser 30a will be described. Fig. 12 is a diagram showing an example of the screen transitions when an advertisement is displayed on the ticket dispenser 30a shown in Fig. 2. As shown in Fig. 12(a), the ticket dispenser 30a displays product information about products that can be ordered at the store. Then, as shown in Fig. 12(b), when the products "sukiyaki" and "stew" are sold out, "SOLD OUT" is displayed in the display areas of the product information on the operation display unit 31 for the products "sukiyaki" and "stew" based on the advertisement display data 24c transmitted from the management device 20.

[0074] 12(c), the ticket dispenser 30a displays "Sold Out," and after a predetermined time has passed, it combines the display areas for the products "Sukiyaki" and "Stew," and displays an advertisement in the combined display area. Note that after changing the sold out display to an advertisement display, the sold out display can also be displayed in a reduced size in a specific position on the screen.

[0075] <Processing Procedure of Information Display System 10> Next, a processing procedure of the information display system 10 according to the first embodiment will be described. Here, a case will be described in which the advertisement server 50 has received an advertisement request from an advertiser in advance and created advertisement data. Fig. 13 is a sequence diagram showing the processing procedure of the information display system 10 according to the first embodiment.

[0076] The advertisement server 50 transmits advertisement data to the management device 20 (Step S101). Then, the management device 20 receives the advertisement data (Step S102). After that, the management device 20 identifies store advertisement data based on the advertisement data (Step S103).

[0077] The ticket issuing machine 30a displays the product information data on the operation display unit 31 (step S104). Then, the ticket issuing machine 30a performs a ticket issuing process (step S105). The kitchen terminal 40a performs a sold-out product data transmission process, and transmits the sold-out product data to the management device 20 when a sold-out product occurs (step S106).

[0078] Thereafter, kitchen terminal 40a determines whether or not to end the process (step S107). If kitchen terminal 40a does not want to end the process (step S107: No), it proceeds to step S106. If kitchen terminal 40a wants to end the process (step S107: Yes), it ends the process.

[0079] The management device 20 performs a display data transmission process (step S108). Then, the management device 20 determines whether or not to end the process (step S109). If the management device 20 does not end the process (step S109: No), the management device 20 proceeds to step S108. If the management device 20 ends the process (step S109: Yes), the management device 20 ends the process.

[0080] The ticket dispenser 30a performs an advertisement display data display process (step S110). Then, the ticket dispenser 30a determines whether or not to end the process (step S111). If the ticket dispenser 30a does not end the process (step S111: No), it proceeds to step S105. On the other hand, if the ticket dispenser 30a ends the process (step S111: Yes), it ends the process.

[0081] <Ticket issuing process procedure> Next, the processing procedure of the ticket issuing process shown in Fig. 13 will be described. Fig. 14 is a flowchart showing the processing procedure of the ticket issuing process shown in Fig. 13. The ticket issuing machine 30a determines whether or not product information has been selected (step S201). If product information has not been selected (step S201: No), the ticket issuing machine 30a waits until product information is selected.

[0082] When product information is selected (step S201: Yes), the ticket dispenser 30a displays the settlement amount on the operation display unit 31 (step S202). After that, the ticket dispenser 30a determines whether the predetermined fee has been inserted (step S203). If the predetermined fee has not been inserted (step S203: No), the ticket dispenser 30a waits until the predetermined fee is inserted.

[0083] When the predetermined amount is inserted (Step S203: Yes), the ticket issuing machine 30a issues a meal ticket (Step S204). Then, the ticket issuing machine 30a determines whether or not change is available (Step S205). If change is available (Step S205: Yes), the ticket issuing machine 30a returns the change (Step S206) and proceeds to Step S110 in FIG. 13. If change is not available (Step S205: No), the ticket issuing machine 30a proceeds to Step S110 in FIG. 13.

[0084] <Processing procedure for sending sold-out product data> Next, a description will be given of the processing procedure for the sold-out product data transmission process shown in Fig. 13. Fig. 15 is a flowchart showing the processing procedure for the sold-out product data transmission process shown in Fig. 13. As shown in Fig. 15, the kitchen terminal 40a determines whether or not a sold-out product has been selected from the product information displayed on the display unit 41 (step S301).

[0085] If a sold-out product has not been selected (Step S301: No), kitchen terminal 40a waits until a sold-out product is selected. If a sold-out product is selected (Step S301: Yes), kitchen terminal 40a displays a confirmation button on display 41 (Step S302).

[0086] Then, kitchen terminal 40a determines whether the Confirm button has been pressed (Step S303). If the Confirm button has not been pressed (Step S303: No), kitchen terminal 40a waits until the Confirm button is pressed. If the Confirm button has been pressed (Step S303: Yes), kitchen terminal 40a transmits sold-out product data to management device 20 and proceeds to Step S107 in FIG. 13.

[0087] <Processing procedure for sending advertisement display data> Next, a description will be given of the processing procedure of the advertisement display data transmission process shown in Fig. 13. Fig. 16 is a flowchart showing the processing procedure of the advertisement display data transmission process shown in Fig. 13. As shown in Fig. 16, the management device 20 determines whether sold-out product data has been received from the kitchen terminal 40a (step S401).

[0088] If the management device 20 has not received sold-out item data (step S401: No), it waits for the receipt of sold-out item data. If the management device 20 receives sold-out item data (step S401: Yes), it stores the sold-out item data in the storage unit (step S402). Then, the management device 20 determines whether the sold-out item data contains two or more sold-out items (step S403). If the number of sold-out items is not two or more (step S403: No), the management device 20 identifies an advertisement ID corresponding to the display area of ​​the sold-out item and generates advertisement display data (step S404). Then, it transmits the advertisement display data to the ticket issuing machine 30a and proceeds to step S109 of FIG. 13.

[0089] On the other hand, if there are two or more sold-out products (step S403: Yes), the management device 20 determines whether the display areas of the sold-out products are adjacent to each other (step S405). Note that, here, "the display areas are adjacent to each other" refers to the case where two display areas are lined up on the screen of the operation display unit 31, one above the other, or the other above and below the other, or the other side by side.

[0090] If the display areas of the sold-out items are not adjacent (step S405: No), the management device 20 proceeds to step S404. If the display areas of the sold-out items are adjacent (step S405: Yes), the management device 20 combines the display areas of the sold-out items (step S406). The management device 20 then identifies the advertisement ID corresponding to the combined display areas and generates advertisement display data (step S407). The management device 20 then transmits the advertisement display data to the ticket dispenser 30a (step S408), and proceeds to step S109 in FIG. 13. Note that the management device 20 may also be configured to transmit information about the sold-out items to the ticket dispenser 30a, and the ticket dispenser 30a may combine the display areas of the sold-out items.

[0091] <Processing procedure for displaying advertisement display data> Next, a description will be given of the processing procedure for the advertisement display data display process shown in Fig. 13. Fig. 17 is a flowchart showing the processing procedure for the advertisement display data display process shown in Fig. 13. As shown in Fig. 17, the ticket dispenser 30a determines whether or not advertisement display data has been received from the management device 20 (step S501).

[0092] If the ticket dispenser 30a has not received the advertisement display data (step S501: No), the process proceeds to step S111 in Figure 13. If the ticket dispenser 30a has received the advertisement display data (step S501: Yes), the ticket dispenser 30a stores the advertisement display data in the storage unit (step S502). Then, the ticket dispenser 30a reads the advertisement display data from the storage unit and displays the sold-out product ID corresponding to the advertisement display data as "SOLD OUT" (step S503).

[0093] Thereafter, the ticket dispenser 30a displays the advertisement image data in the area corresponding to the advertisement display data (step S504), and proceeds to step S111 in FIG.

[0094] As described above, in the first embodiment, the management device 20 receives advertising data sent from the advertising server 50 and sold-out item data sent from the kitchen terminal 40, generates advertising display data that associates sold-out items with advertisements to be displayed in the display area of ​​the sold-out items, and when the ticket issuing machine 30 receives the advertising display data from the management device 20, it changes the display of the sold-out items to "SOLD OUT," and after a predetermined time has passed, it displays an advertisement in the display area of ​​the sold-out items. This makes it possible to effectively utilize the display area for sold-out items when an item is sold out.

[0095] In the above-described first embodiment, a case has been described in which "Sold Out" is displayed in the display area of ​​a sold-out product, and then an advertisement is switched to be displayed in the display area of ​​the sold-out product, but an advertisement may be displayed in the display area of ​​the sold-out product without displaying "Sold Out." Also, the display area of ​​the sold-out product may be displayed in a state where it cannot be ordered (for example, grayed out), and then an advertisement may be switched to be displayed in the display area of ​​the sold-out product.

[0096] [Embodiment 2] In the above embodiment 1, we described a case where multiple sold-out items are adjacent and the display areas of the sold-out items are combined to display an advertisement.In embodiment 2, we describe a case where multiple sold-out items are not adjacent and the display areas of the sold-out items are combined to display an advertisement.

[0097] Fig. 18 is a diagram showing an overview of an information display system according to embodiment 2. As shown in Fig. 18(a), when multiple sold-out products are not adjacent to each other, the management device 20 changes the layout of the product information display areas so that the display areas of the sold-out products are adjacent to each other, as shown in Fig. 18(b). Then, as shown in Fig. 18(c), the management device 20 generates advertisement display data so that an advertisement is displayed in the display area of ​​each sold-out product, and displays the advertisement on the operation display unit 31 of the ticket issuing machine 30.

[0098] In addition, the management device 20 may combine the display areas of multiple sold-out products, as shown in Figure 18(d), generate advertising display data to display an advertisement in the combined display area, and display it on the operation display unit 31 of the ticket issuing machine 30.

[0099] [Embodiment 3] In the above embodiment 1, we described a case where "SOLD OUT" is displayed in the display area of ​​a sold-out product, and then an advertisement is switched to be displayed in the display area of ​​the sold-out product.However, in embodiment 3, we will describe a case where the "SOLD OUT" display and the advertisement display are alternately switched.

[0100] Fig. 19 is a diagram showing an overview of an information display system according to embodiment 3. As shown in Fig. 19, when ticket dispenser 30 receives advertisement display data from management device 20, it changes the display in the display area for sold-out items to "SOLD OUT." Then, after a predetermined time (for example, 10 seconds) has elapsed, ticket dispenser 30 displays an advertisement in the display area for the sold-out items.

[0101] When a predetermined time has passed since the ticket dispenser 30 displayed an advertisement in the display area for sold-out items, it changes the display in the display area for sold-out items to "SOLD OUT," and thereafter, when a predetermined time has passed, it alternates between displaying "SOLD OUT" and displaying an advertisement in the display area for sold-out items. Note that the time between displaying "SOLD OUT" in the display area for sold-out items and switching to displaying an advertisement does not have to be the same as the time between displaying an advertisement and switching to displaying "SOLD OUT" in the display area for sold-out items.

[0102] [Embodiment 4] In the above embodiment 3, we explained a case where the display area for sold-out products is switched between displaying "SOLD OUT" and displaying an advertisement in that display area at a predetermined time. In embodiment 4, we will explain a case where a camera 62 is connected to the ticket dispenser 60 and the display is switched when a person is detected.

[0103] Fig. 20 is a diagram showing an overview of an information display system according to embodiment 4. As shown in Fig. 20, in the information display system according to embodiment 4, a camera 62 is connected to a ticket dispenser 60. The camera 62 captures images of the area around the ticket dispenser 60. When an item is sold out, the ticket dispenser 60 displays "SOLD OUT" in the display area of ​​the sold-out item on the operation display unit 61 (see Fig. 20(a)).

[0104] Then, if a person appears in the image captured by camera 62, ticket dispenser 60 displays an advertisement in the display area for the sold-out item (see FIG. 20(b)). After that, if the person moves away from ticket dispenser 60 and the person is no longer visible in the image captured by camera 62, ticket dispenser 60 switches the display in the display area that was displaying the advertisement to a "SOLD OUT" display for the sold-out item.

[0105] The display may be switched by calculating the distance from the image captured by camera 62 to the person, and if the distance to the person becomes smaller than a predetermined threshold, the display may be switched from "SOLD OUT" for sold-out items to an advertisement, and if the distance to the person becomes larger than the predetermined threshold, the display may be switched from an advertisement to "SOLD OUT" for sold-out items (see Figure 20(c)).

[0106] [Embodiment 5] In the above embodiment 3, we explained a case where the display area of ​​a sold-out product is switched between displaying "SOLD OUT" and displaying an advertisement in that display area at a predetermined time.In embodiment 5, we explain a case where a store clerk selects the display area of ​​a sold-out product on the store clerk operation screen to switch to displaying an advertisement.

[0107] Fig. 21 is a diagram showing an overview of an information display system according to embodiment 5. As shown in Fig. 21, a ticket dispenser 30 (not shown) has an operation reception unit that allows a store clerk to switch the display, and the store clerk switches the product information screen displayed on the operation display unit 31 of the ticket dispenser 30 to a store clerk operation screen, and selects a display area for sold-out products on the store clerk operation screen to switch the display of the display area for sold-out products to advertisements. Also, by selecting a display area where advertisements are displayed on the store clerk operation screen, the advertisement display is switched to display of sold-out products.

[0108] <Variation 1> Incidentally, in the above embodiment 5, we described a case where a store clerk switches the display area of ​​a single sold-out item between displaying "Sold Out" and displaying an advertisement, but in variant 1, we describe a case where the display areas of multiple sold-out items are combined to display an advertisement.

[0109] Fig. 22 is a diagram showing an overview of the information display system according to Modification 1. As shown in Fig. 22, a store clerk switches the product information screen displayed on the operation display unit 71 of the ticket issuing machine 70 (not shown) to a store clerk operation screen, selects a display area of ​​multiple sold-out products on the screen, and presses a confirmation button (see Fig. 22(a)).

[0110] Then, when the confirmation button is pressed, the ticket dispenser 70 displays a message on the operation display unit 71 saying, "Do you want to combine the selected product information displays and display an advertisement?" (see FIG. 22(b)). If the store clerk presses the "Yes" button, the ticket dispenser 70 combines the display screens of multiple sold-out products and displays an advertisement in the combined display area (see FIG. 22(c)).

[0111] <Relationship with hardware> Next, a description will be given of the correspondence between the management device 20 of the information display system 10 according to the present embodiment and the main hardware configuration of a computer. Fig. 23 is a diagram showing an example of the hardware configuration.

[0112] Generally, a computer has a configuration in which a CPU 81, a ROM 82, a RAM 83, a nonvolatile memory 84, etc. are connected via a bus 85. A hard disk drive may be provided instead of the nonvolatile memory 84. For the sake of convenience of explanation, only the basic hardware configuration is shown.

[0113] Here, the ROM 82 or non-volatile memory 84 stores programs required to start the operating system (hereinafter simply referred to as "OS"), and the CPU 81 reads and executes the OS program from the ROM 82 or non-volatile memory 84 when the power is turned on.

[0114] On the other hand, various application programs executed on the OS are stored in non-volatile memory 84, and the CPU 81 executes the application programs while using RAM 83 as the main memory, thereby executing processes corresponding to the applications.

[0115] The management program of the management device 20 of the information display system 10 according to the first embodiment is also stored in the nonvolatile memory 84 or the like, like other application programs, and the CPU 81 loads and executes the management program. In the case of the management device 20 of the information display system 10 according to the first embodiment, a management program including routines corresponding to the advertisement data acquisition unit 25a, the sold-out item data acquisition unit 25b, the advertisement data management processing unit 25c, and the advertisement display data transmission unit 25d shown in Fig. 3 is stored in the nonvolatile memory 84 or the like. When the management program is loaded and executed by the CPU 81, information display processes corresponding to the advertisement data acquisition unit 25a, the sold-out item data acquisition unit 25b, the advertisement data management processing unit 25c, and the advertisement display data transmission unit 25d are generated.

[0116] In the above embodiments, we have described the case where sold-out product data and advertising data are displayed on the product information screen of a ticket issuing machine, but the present invention is not limited to this and may also be applied to mobile order order screens, ordering terminals placed on tables in restaurants, and signage that displays order product information in restaurants.

[0117] In addition, in each of the above embodiments, we have described the case where advertising data is displayed in the display area of ​​sold-out items, but the present invention is not limited to this, and coupon information, tourist information, and waiting time information may also be displayed.

[0118] Furthermore, in each of the above embodiments, data on sold-out items is explained as being transmitted from the kitchen terminal 40 to the management device 20, but the number of tickets to be issued for each item may be preset in the ticket issuing machine 30, and when the number of tickets issued for a specific item by the ticket issuing machine 30 reaches the set number, the item may be transmitted to the management device 20 as a sold-out item.

[0119] The configurations illustrated in the above embodiments are merely functional schematics and are not necessarily physically configured as shown. In other words, the distribution and integration of each device is not limited to that illustrated, and all or part of the devices can be functionally or physically distributed and integrated in any unit depending on various loads, usage conditions, etc. [Industrial Applicability]

[0120] The information display system, management device, information display method, and management program according to the present invention are suitable for effectively utilizing a display unit that displays product information provided by a restaurant. [Explanation of symbols]

[0121] 10 Information Display System 20 Management device 21 Display section 22 Input section 23 Communication I / F section 24 Memory section 24a Store advertising data 24b Sold-out product data 24c Ad Display Data 24d Ad display history data 25 Control Unit 25a Advertising data acquisition unit 25b Sold-out product data acquisition section 25c Advertising data management processing unit 25d Advertising display data transmission unit 30, 30a, 30b ticket machines 31 Operation display section 32 banknote units 32a Banknote deposit / withdrawal slot 33 coin units 33a Coin slot 33b Coin outlet 34 Ticketing Department 34a Ticket exit 35 Communication I / F section 36 Memory section 36a Product information data 36b Advertisement display data 37 Control Unit 37a Product information display processing unit 37b Order reception processing section 37c Payment processing section 37d Print processing section 37e Advertising display data receiving processing unit 37f Display control unit 40, 40a, 40b Kitchen terminal 41 Display section 42 Input section 43 Communication I / F section 44 Memory section 44a Product information data 44b Sold-out product data 45 Control Unit 45a Product information display processing unit 45b Sold-out product data processing section 45c Sold-out product data transmission section 50 Ad Server 51 Display section 52 Input section 53 Communication I / F section 54 Memory section 54a Advertising Data 55 Control Unit 55a Advertising request reception processing section 55b Advertising Data Management Department 55c Advertising data transmission unit 60 Ticket machine 61 Operation display section 62 Camera 71 Operation display section 81 CPU 82 ROM 83 RAM 84 Non-volatile memory 85 Bus

Claims

1. a display unit that displays product information of products that can be ordered at the store; a first acquisition unit that acquires non-product information different from the product information displayed on the display unit; a second acquisition unit that acquires the product information of sold-out products among the orderable products; a display control unit that displays at least a part of the non-product information on the display unit using a display area of ​​the display unit that displays the product information of the sold-out product; An information display system comprising:

2. The non-product information is 2. The information display system according to claim 1, wherein the information displayed on the display unit is advertising information other than the orderable products.

3. The display control unit The information display system according to claim 1, characterized in that when a sold-out product occurs, the product information in the display area that displays the product information of the sold-out product is hidden and the non-product information is displayed.

4. The display control unit The information display system described in claim 1, characterized in that when a sold-out product occurs, the non-product information is displayed in the display area of ​​the product information of the sold-out product after a predetermined period of time has passed since the sold-out product was displayed in a state where it could not be ordered.

5. The display control unit The information display system described in claim 1, characterized in that when multiple products for which the product information is displayed in multiple adjacent display areas are sold out, the multiple display areas are combined and the non-product information is displayed in the combined display area.

6. The display control unit The information display system described in claim 1, characterized in that when multiple products for which the product information is displayed in multiple display areas are sold out, the multiple display areas are moved to adjacent display areas, and the non-product information is displayed in the multiple display areas after the move.

7. The display control unit The information display system described in claim 1, characterized in that when multiple products for which the product information is displayed in multiple display areas are sold out, the multiple display areas are moved to adjacent display areas, and then the multiple display areas after the movement are combined, and the non-product information is displayed in the combined display area.

8. The display control unit The information display system according to claim 1, characterized in that the display area displaying the product information of the sold-out product alternates between displaying the product information of the sold-out product and displaying the non-product information at predetermined intervals.

9. The display control unit The information display system described in claim 1, characterized in that when a specified operation is received while product information of the sold-out product is displayed in the display area, the display content of the display area is switched to the non-product information, and when the specified operation is received while the non-product information is displayed in the display area, the display content of the display area is switched to the product information of the sold-out product.

10. The display control unit The information display system described in claim 1, characterized in that when multiple products displaying the product information in multiple adjacent display areas are sold out, if a predetermined selection operation to select the multiple display areas is received, the multiple display areas are combined and the non-product information is displayed in the combined display area.

11. A management device communicably connected to an in-store device that displays product information of products that can be ordered in the store, a storage unit that stores non-product information different from the product information; an acquisition unit that acquires information about sold-out products from the product information; an identification unit that identifies the non-product information to be displayed in the sold-out product display area; A management device comprising:

12. 1. An information display method in an information display system having an in-store device that displays product information of products that can be ordered in a store, and a management device that is communicably connected to the in-store device, a first acquisition step of acquiring non-product information different from the product information displayed on a predetermined display unit; a second acquisition step of acquiring the product information of sold-out products among the orderable products; a display control step of displaying at least a part of the non-product information on the display unit using a display area of ​​the display unit that displays the product information of the sold-out product; 10. An information display method comprising:

13. A management program executed on a management device communicably connected to an in-store device that displays product information of products that can be ordered in a store, a storage step of storing non-product information different from the product information in a predetermined storage unit; an acquisition step of acquiring information on sold-out products from the product information; a step of identifying the non-product information to be displayed in the sold-out product display area; A management program characterized by causing a computer to execute the above.

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