Information processing system, communication device, control method thereof, and program

Abstract

An equipment operation device (100) comprises: a connection unit (102) that acquires device identification information that identifies a plurality of devices (10) to be operated from each other and connects to a communication device (200) that can communicate with the controller (20) of a device (10) to be operated that is indicated by the device identification information; and a display processing unit (104) that, when the connection with the communication device (200) is established, displays, on a display unit (110), an operation screen for operating the device (10) to be operated that is controlled by the controller (20) capable of communicating with the communication device (200).

Description

Technical Field

[0001] The present invention relates to an information processing system, a communication device, a control method thereof, and a program.

Background Art

[0002] Patent Document 1 describes a system for controlling an elevator provided in a building having a door with an electric lock. In this system, the elevator is controlled in conjunction with unlocking or locking the electric lock provided on the door, and the elevator is controlled based on commands to the elevator transmitted from a personal information terminal owned by an individual, for example, commands such as elevator calls and destination floor commands. It is also described that commands to the elevator are activated only when a password or personal ID for identifying an individual is input, and that a person other than a specific person cannot unlock or lock the electric lock or use the elevator.

[0003] Patent Document 2 describes that when installing a similar application on a user's smartphone, a QR code (registered trademark) is read to access a web page to download the application, and further, when the user inputs a password, it is associated with the identification information of the smartphone and registered in the user authentication unit of the elevator control panel. When the application is launched, an authentication process for determining whether the input password indicates a legitimate user is performed, and if approved, an operation screen for operating the elevator is displayed on the smartphone.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Patent Document 2

Summary of the Invention

[0005] Devices that are operated by users operating a control panel pose a risk of becoming a source of infectious diseases because the control panel is touched by an unspecified number of people. There are many other devices besides elevators that are used by an unspecified number of people. For example, cooking appliances such as coffee makers in convenience stores, beverage dispensers in family restaurants, vending machines, and payment machines in parking lots.

[0006] To reduce the risk of contracting infectious diseases, various people need to take these measures. to It is desirable to be able to operate equipment that requires manual operation without touching it.

[0007] This invention has been made in view of the above circumstances, and its purpose is to enable various people to operate equipment that requires operation without touching it with their hands. [Means for solving the problem]

[0008] According to the present invention, Computers, A connection means that acquires device identification information that identifies multiple devices from one another, and connects to a communication means that can communicate with the control means of the device indicated by the device identification information. Once a connection with the aforementioned communication means is established, a display processing means displays an operation screen for operating the device that can communicate with the aforementioned communication means on the display means. A transmission means that transmits operation instructions entered by operating the operation screen to the communication means and forwards said operation instructions to the control means of the device. A program is provided to enable it to function as such.

[0009] According to the present invention, A first communication means that wirelessly communicates with a portable terminal device having a computer that executes the above program, A second communication means for communicating with control means of multiple devices, When a connection is established with the mobile terminal device via the first communication means, a receiving means receives device identification information from the mobile terminal device that identifies the plurality of devices from each other, A first transmission means transmits, via the first communication means, information for displaying an operation screen for operating the device on the display means of the mobile terminal device based on the received device identification information, Upon receiving an operation instruction from the mobile terminal device to the device via the first communication means, the second transmission means transmits the operation instruction to the control means of the device via the second communication means, A communication device equipped with the following is provided.

[0010] According to the present invention, A first communication means for wireless communication with a mobile terminal device, A communication device having a second communication means for communicating with control means of multiple devices, When a connection is established with the mobile terminal device via the first communication means, the mobile terminal device receives device identification information that identifies the plurality of devices from each other. Based on the received device identification information, information for displaying an operation screen for operating the device on the display means of the mobile terminal device is transmitted via the first communication means. When the device receives an operation instruction from the mobile terminal device via the first communication means, it transmits the operation instruction to the control means of the device via the second communication means. A method for controlling a communication device is provided.

[0011] According to the present invention, Computers, A first communication means for wireless communication with a mobile terminal device, A second communication means that communicates with control means of multiple devices, When a connection is established with the mobile terminal device via the first communication means, a receiving means receives device identification information from the mobile terminal device that identifies the plurality of devices from each other. A first transmitting means for transmitting, via the first communication means, information for causing a display means of the mobile terminal device to display an operation screen for operating the device based on the received device identification information. A second transmitting means for transmitting, via the second communication means, the operation instruction to the control means of the device when an operation instruction from the mobile terminal device to the device is received via the first communication means. A program for causing it to function is provided.

[0012] According to the present invention, A mobile terminal device operated by a user of the device, A communication device capable of communicating with a control means of the device, and comprising: The mobile terminal device An acquisition means for acquiring device identification information for identifying a plurality of the devices from each other, and a connection means for connecting to the communication device capable of communicating with the control means of the device indicated by the device identification information; A display processing means for causing a display means to display an operation screen for operating the device capable of communicating with the communication device when a connection with the communication device is established; A transmitting means for transmitting an operation instruction input by operating the operation screen to the control means of the device via the communication device. An information processing system comprising the above is provided.

[0013] In addition, any combination of the above components, and those obtained by converting the expression of the present invention among a method, a device, a system, a recording medium, a computer program, etc. are also effective as aspects of the present invention.

[0014] Also, the various components of the present invention do not necessarily need to exist independently of each other, and it is also possible that a plurality of components are formed as one member, one component is formed of a plurality of members, one component is a part of another component, a part of one component and a part of another component overlap, and so on.

[0015] In addition, although a plurality of procedures are described in sequence in the method and computer program of the present invention, the described order does not limit the order of executing the plurality of procedures. Therefore, when implementing the method and computer program of the present invention, the order of the plurality of procedures can be changed within the range where there is no problem in terms of content.

[0016] Furthermore, the plurality of procedures of the method and computer program of the present invention are not limited to being executed at different timings individually. Therefore, it is also possible that another procedure occurs during the execution of a certain procedure, or that part or all of the execution timing of a certain procedure overlaps with the execution timing of another procedure, and so on.

Advantages of the Invention

[0017] According to each of the above aspects, it is possible to provide a technology that can operate devices that require operation without touching them by hand.

Brief Description of the Drawings

[0018] [Figure 1] It is a diagram conceptually showing the system configuration of an information processing system according to an embodiment of the present invention. [Figure 2] It is a block diagram exemplifying the hardware configuration of a computer that realizes a device operation device or a communication device. [Figure 3] It is a functional block diagram logically showing the configuration of a device operation device according to an embodiment. <0OO0114>It is a functional block diagram logically showing the configuration of a communication device according to an embodiment. [Figure 5] It is a flowchart showing an operation example of an information processing system according to an embodiment. [Figure 6] It is a functional block diagram showing a logical configuration example of a device operation device according to an embodiment. [Figure 7] It is a diagram for explaining a first example of an operation screen of a user's mobile terminal. [Figure 8] It is a diagram for explaining a second example of an operation screen of a user's mobile terminal. [Figure 9]This figure shows an example of the data structure for usage history. [Figure 10] This figure shows an example of a data structure for floor number information. [Modes for carrying out the invention]

[0019] Embodiments of the present invention will be described below with reference to the drawings. In all drawings, similar components are denoted by the same reference numerals, and their descriptions are omitted as appropriate. In the following drawings, components that are not essential to the present invention are omitted and are not shown.

[0020] In the embodiments, "acquisition" includes at least one of the following: the device retrieving data or information stored in another device or storage medium (active acquisition), and the device inputting data or information output from another device into its own device (passive acquisition). Examples of active acquisition include making a request or inquiry to another device and receiving a reply, and accessing and reading data from another device or storage medium. Examples of passive acquisition include receiving information that is delivered (or transmitted, push notification, etc.). Furthermore, "acquisition" may also mean selecting and acquiring data or information from among the received data or information, or selecting and receiving data or information that has been delivered.

[0021] (First Embodiment) <System Overview> Figure 1 is a conceptual diagram showing the system configuration of an information processing system 1 according to an embodiment of the present invention. The information processing system 1 comprises an equipment operating device 100 and a communication device 200.

[0022] The device operating device 100 is implemented by a mobile terminal carried by user U, such as a smartphone or tablet, and the mobile terminal includes a computer 1000, which will be described later. The device operating device 100 is implemented by installing an application that enables the operation of the device to be operated 10 on user U's mobile terminal (hereinafter also referred to as mobile terminal 100) and having the processor 1020 of computer 1000 execute it. As a result, user U can operate the device to be operated 10 using the mobile terminal 100 without touching it with their hands.

[0023] In another example, user U may launch a browser on their mobile terminal 100 and access a predetermined web page of the information processing system 1 via a network such as the internet, thereby enabling them to use the functions of the device operating device 100 (the function of displaying the operation screen of the device to be operated 10 and receiving operation instructions from user U) on their mobile terminal 100.

[0024] The operated device 10, which is operated by user U operating the control panel, poses a risk of becoming a source of infectious disease because the control panel can be touched and operated by an unspecified number of people. Therefore, in this embodiment, the device operating device 100 is realized by pre-installing and running an application on user U's mobile terminal 100, allowing the operated device 10 to be operated without user U touching the control panel of the operated device 10 with their hands.

[0025] The device to be operated 10 is, for example, an elevator 10. The information processing system 1 enables the use of the elevator 10 without having to touch the control panel, such as the external control panel 30 installed on the outside of the elevator 10 or the internal control panel inside the elevator 10. Other examples of the device to be operated 10, though not limited to these, include various vending machines in the city, cooking appliances such as coffee makers and microwave ovens installed in convenience stores, photocopiers, printers, beverage dispensers in restaurants, and ticket machines and payment machines for various tickets, train tickets, and parking.

[0026] Each operated device 10 is pre-assigned device identification information that allows them to distinguish from each other. If the operated devices 10 include devices of different types, the device identification information further includes information that allows the type of operated device 10 to be identified. The device identification information may be, for example, a combination of alphanumeric characters and symbols of a predetermined number of digits. The configuration of the device identification information (such as the number of digits and the combination of alphanumeric characters and symbols) may differ depending on the type of device.

[0027] Furthermore, if multiple controllable devices 10 can be operated together, for example, if multiple elevators can be called using one external control panel 30, the multiple controllable devices 10 can be grouped together and identified by a single device identification information. However, if an external control panel 30 is provided for each elevator and each elevator can be called individually, different device identification information is assigned to each elevator so that each elevator can be identified individually. Also, as will be described later, after calling multiple elevators using one external control panel 30, the elevator can be identified as a controllable device 10 by obtaining the device identification information assigned to the elevator that was boarded in order to operate that elevator.

[0028] In other words, for each operated device 10, individual device identification information and device (group) identification information for grouping and identifying multiple operated devices 10 can be assigned. Furthermore, for example, device identification information can be assigned to identify multiple elevators located in the same building and multiple elevators located in multiple different buildings. The device identification information can be set appropriately depending on the type of operated device 10 used by user U, the installation location and region, and the scope of management by the administrator who manages the operated devices 10.

[0029] Before using the information processing system 1, user U may register. However, user registration is not mandatory, and use as a visitor is also possible. In the first embodiment, a form in which the information processing system 1 is used without user registration will be described.

[0030] The communication device 200 communicates with the user U's mobile terminal 100 (an example of the device operating device 100) and also communicates with the controller 20 (control means) of the operated device 10. The communication device 200 receives operation instructions from the user U to the operating device 10 from the mobile terminal 100 and forwards the received operation instructions to the controller 20 of the operated device 10. In other words, the communication device 200 has a gateway function that relays communication between the user U's mobile terminal 100 and the controller 20 of the operated device 10.

[0031] <Example Hardware Configuration> Figure 2 is a block diagram illustrating the hardware configuration of the computer 1000 that implements the equipment operating device 100 or communication device 200, which will be described later. The controller 20 of the elevator 10 in Figure 1 is also implemented by the computer 1000.

[0032] Computer 1000 has a bus 1010, a processor 1020, memory 1030, a storage device 1040, an input / output interface 1050, and a network interface 1060.

[0033] Bus 1010 is a data transmission path for the processor 1020, memory 1030, storage device 1040, input / output interface 1050, and network interface 1060 to send and receive data to and from each other. However, the method of connecting the processor 1020 and the other components to each other is not limited to bus connection.

[0034] Processor 1020 is a processor implemented in components such as the CPU (Central Processing Unit) and GPU (Graphics Processing Unit).

[0035] Memory 1030 is a main memory device implemented using RAM (Random Access Memory), etc.

[0036] The storage device 1040 is an auxiliary storage device implemented as an HDD (Hard Disk Drive), SSD (Solid State Drive), memory card, or ROM (Read Only Memory). The storage device 1040 stores program modules that implement each function of the device operating device 100 (for example, the connection unit 102, display processing unit 104, transmission unit 106, etc., described later, or the first communication unit 202, second communication unit 204, receiving unit 206, first transmission unit 208, second transmission unit 210, etc., of the communication device 200). The processor 1020 reads each of these program modules into the memory 1030 and executes them, thereby realizing each function corresponding to that program module. The storage device 1040 may also store data from the storage unit 130 of the device operating device 100 and the storage unit 230 of the communication device 200, described later.

[0037] The program module may be recorded on a recording medium. The recording medium on which the program module is recorded includes a non-temporary, tangible medium usable by a computer 1000, and program code that can be read by the computer 1000 (processor 1020) may be embedded in that medium.

[0038] The input / output interface 1050 is an interface for connecting the computer 1000 with various input / output devices. The input / output interface 1050 also functions as a communication interface for short-range wireless communication such as Bluetooth® and NFC (Near Field Communication).

[0039] The network interface 1060 is an interface for connecting the computer 1000 to a communication network. This communication network may be, for example, a LAN (Local Area Network) or a WAN (Wide Area Network). The network interface 1060 may connect to the communication network via a wireless connection or a wired connection.

[0040] The computer 1000 then connects to necessary equipment (for example, the touch panel of the mobile terminal 100 (an example of the display unit 110 described later), a camera, etc.) via the input / output interface 1050 or the network interface 1060.

[0041] <Example of Functional Configuration> Figure 3 is a functional block diagram that logically shows the configuration of the device operating device 100 of this embodiment. The device operating device 100 includes a connection unit 102, a display processing unit 104, and a transmission unit 106. The connection unit 102 acquires device identification information that identifies multiple operated devices 10 from each other, and connects to a communication device 200 that can communicate with the controller 20 of the operated device 10 indicated by the device identification information. When the display processing unit 104 establishes a connection with the communication device 200, it displays an operation screen for operating the device to be operated 10, which is controlled by a controller 20 that can communicate with the communication device 200, on the display unit 110 (such as the touch panel of the mobile terminal 100). The transmitting unit 106 transmits the operation instructions entered by operating the operation screen to the communication device 200, which then forwards the operation instructions to the controller 20 of the device being operated 10.

[0042] The display unit 110 is, for example, a liquid crystal display or an organic EL (Electro-Luminescence) display. In this embodiment, the display unit 110 is the touch panel of the user U's mobile terminal 100 and also serves as an operation reception unit that accepts user U's operations on the displayed operation screen.

[0043] The device operating device 100 further includes a storage unit 130. The storage unit 130 may be a separate device from the device operating device 100, a device included inside the device operating device 100, or a combination of these.

[0044] Figure 4 is a functional block diagram that logically shows the configuration of the communication device 200 of this embodiment. The communication device 200 includes a first communication unit 202, a second communication unit 204, a receiving unit 206, a first transmitting unit 208, and a second transmitting unit 210.

[0045] The first communication unit 202 communicates wirelessly with the user U's mobile terminal 100 (an example of a device operating device 100). In this embodiment, the first communication unit 202 communicates with the mobile terminal 100 using a wireless communication method compliant with the Bluetooth® standard. The second communication unit 204 communicates with the controllers 20 of the multiple operated devices 10. The second communication unit 204 communicates in a manner corresponding to the communication method of the controller 20. In other words, the communication device 200 is configured to include a network interface 1060 or an input / output interface 1050 that corresponds to the communication method of the controller 20.

[0046] When the receiving unit 206 establishes a connection with user U's mobile terminal 100 via the first communication unit 202, it receives device identification information from user U's mobile terminal 100 that identifies the multiple devices to be operated 10 from each other. Based on the received device identification information, the first transmitting unit 208 transmits information to the user U's mobile terminal 100 via the first communication unit 202, which is necessary to display an operation screen for operating the device 10 on the display unit 110 of the user U's mobile terminal 100. When the second transmission unit 210 receives an operation instruction from the user U's mobile terminal 100 to the operated device 10 via the first communication unit 202, it transmits the operation instruction to the controller 20 of the operated device 10 via the second communication unit 204.

[0047] The communication device 200 further includes a storage unit 230. The storage unit 230 may be a separate device from the communication device 200, a device included inside the communication device 200, or a combination of these.

[0048] Here, the display processing unit 104 of the device operating device 100 displays operation menus and the like on the display unit 110 of the mobile terminal 100 by executing an application installed on the mobile terminal 100. In other words, the display processing unit 104 displays a standard operation screen on the display unit 110 that is independent of the type of device being operated 10 or the operating status of the device being operated 10. Then, the display processing unit 104, covered When information for displaying a screen corresponding to the type of operating device 10 and the operating status of the operated device 10 is received from the communication device 200, the display unit 110 displays a screen corresponding to the type of operated device 10 and the operating status of the operated device 10 based on the received information.

[0049] On the other hand, the first transmitting unit 208 of the communication device 200 is responsible for transmitting information to the device operating device 100 to display an operation screen related to the type of device being operated 10 and the operating status of the device being operated 10 on the display unit 110 of the device operating device 100.

[0050] For example, if the operated device 10 is an elevator, the first transmitting unit 208 of the communication device 200 transmits information to the equipment operating device 100 to display an operation screen for operating the elevator on the display unit 110 of the equipment operating device 100. However, the applications installed on the mobile terminal 100 may be prepared for each type of operated device 10. Therefore, if an application specifically for elevator operation is installed on the mobile terminal 100, the display processing unit 104 of the mobile terminal 100 may display the elevator operation screen on the display unit 110 without receiving information for screen display from the communication device 200. However, the display processing unit 104 may receive information from the communication device 200 to display the screen according to the status of the operated device 10.

[0051] For example, the number of floors an elevator can travel to varies from unit to unit, or is predetermined. Therefore, the display of the floor selection button on the elevator's operation screen also differs for each elevator (operated device 10). Thus, floor information indicating the number of floors an elevator can travel to is stored in the storage unit 230 in association with the device identification information.

[0052] When the connection between the equipment operating device 100 and the communication device 200 is established, the first transmitting unit 208 transmits the floor information stored in the storage unit 230 to the equipment operating device 100 via the first communication unit 202. Then, the display processing unit 104 displays a floor specification screen on the display unit 110, which has floor specification buttons for specifying the destination floor of the elevator, according to the number of floors the elevator can move to, as indicated by the received floor information. For example, if the storage unit 230 stores as floor information that the elevator can move from the 1st floor to the 10th floor, the display processing unit 104 will display the floor information for specifying the 1st to 10th floor. designation Display 10 buttons on the control screen.

[0053] Furthermore, the first transmitting unit 208 of the communication device 200 may transmit information to the equipment operating device 100 via the first communication unit 202, such as information indicating that the elevator is currently moving to the floor where user U is located, or information indicating the floor the elevator is currently on. The display processing unit 104 of the equipment operating device 100 can receive this information from the communication device 200 and display it on the display unit 110 as information indicating the current status of the elevator.

[0054] Each component of the equipment operating device 100 or communication device 200 in this embodiment shown in Figure 3 or Figure 4 is realized by any combination of the hardware and software of the computer 1000 in Figure 2. It will be understood by those skilled in the art that there are various modifications to the implementation method and device. The functional block diagrams showing the equipment operating device 100 or communication device 200 in each embodiment show blocks of logical functional units, not hardware-level configurations.

[0055] <Example of operation> Figure 5 is a flowchart showing an example of the operation of the information processing system 1 of this embodiment. In the device operating device 100, the connection unit 102 acquires device identification information (step S101).

[0056] There are various methods for obtaining device identification information, which are exemplified below, but are not limited to these. (1) A QR code (registered trademark) recording the device identification information of the device to be operated 10 is provided in association with the device to be operated 10. However, the device identification information is not limited to a QR code, but may also be a barcode.

[0057] For example, the QR code may be attached to the device to be operated 10 itself, or to the vicinity of the device to be operated 10, or it may be displayed on a screen. Alternatively, the device identification information of the device to be operated 10 may be recorded in a QR code printed on a flyer, advertisement, or other medium related to the facility where the device to be operated 10 is installed. The user U uses their mobile terminal 100 to scan the QR code and reads the device identification information recorded in the QR code using a predetermined application.

[0058] For example, if the operated device 10 is a beverage dispenser in a family restaurant, the QR code printed on the menu or table POP is read, and the beverage dispenser... Device Identification information may be obtained. A configuration for obtaining device identification information from a QR code will be described in detail in the second embodiment.

[0059] (2) Device identification information of the device to be operated 10 is recorded in an IC memory located inside or around the device to be operated 10. The device identification information is read from the IC memory located inside or around the elevator 10 using the user U's mobile terminal 100 via NFC.

[0060] (3) The storage unit 130 of the user U's mobile terminal 100 stores in advance the device identification information of the devices 10 that the user U uses on a daily basis. For example, the storage unit 130 of the user U's mobile terminal 100 may store in advance the device identification information of the elevator 10 or delivery box in the user U's apartment building. If the storage unit 130 of the user U's mobile terminal 100 has registered the device identification information of multiple different devices 10, the user U may be able to select the device from a menu screen that allows the user to select the device 10 that they are trying to operate.

[0061] Compared to the configuration described in (2) above, the configurations described in (1) and (3) above do not require the introduction of NFC-compatible IC memory or the like when introducing a new information processing system 1. Since it is only necessary to attach or place a QR code on or around the operated device 10, costs can be kept low. As will be described later, the QR code records not only device identification information but also information necessary for connection with the communication device 200, such as a UUID (Universally Unique IDentifier).

[0062] Returning to Figure 5, the connection unit 102 attempts to connect with the communication device 200 installed near the elevator 10 using the acquired device identification information and UUID (step S103). In this embodiment, the connection unit 102 makes a Bluetooth® communication connection request. In this example, the connection unit 102 uses a connection method that does not involve pairing with the communication target device, using the UUID acquired along with the device identification information, but is not limited to this. For example, if the device to be operated 10 is a device that the user U uses on a daily basis, such as the elevator 10 in their apartment building, the device operating device 100 and the communication device 200 may be paired and connected via Bluetooth communication before use begins. In the communication device 200, the first communication unit 202 responds to the connection request from the user U's mobile terminal 100 (step S201).

[0063] Once it is confirmed that a connection with the communication device 200 has been established (YES in step S107), the first transmitting unit 208 of the communication device 200 transmits information to the mobile terminal 100 via the first communication unit 202, based on the device identification information received from the mobile terminal 100, to display an operation screen for operating the device to be operated on the display unit 110 of the user U's mobile terminal 100 (step S203). The display processing unit 104 displays an operation screen for operating the device to be operated (controller 20) on the display unit 110 (such as the touch panel of the user U's mobile terminal 100) based on the information received from the communication device 200 (step S109). Here, establishing a connection with the communication device 200 in step S107 does not require authentication processing; it is sufficient that the connection between the mobile terminal 100 and the communication device 200 is confirmed.

[0064] When the mobile terminal 100 receives an operation from user U on the operation screen (YES in step S111), the transmission unit 106 transmits the operation instruction entered by operating the operation screen to the communication device 200 (step S113), and has the communication device 200 forward the operation instruction to the controller 20 of the controlled device 10 (step S205). Upon receiving the operation instruction, the controller 20 controls the controlled device 10 according to the instruction (not shown).

[0065] According to the device operating device 100 of this embodiment, the connection unit 102 acquires device identification information and connects to a communication device 200 that can communicate with the controller 20 of the device to be operated 10 indicated by the acquired device identification information. Then, when the connection with the communication device 200 is established, the display processing unit 104 displays an operation screen on the display unit 110 for operating the device to be operated 10 controlled by the controller 20 that can communicate with the communication device 200. The device operating device 100 can be realized by installing and starting an application on the user U's mobile terminal 100. Thus, according to this embodiment, when user U acquires device identification information on the mobile terminal 100, the operation screen of the device to be operated 10 can be displayed on the display unit 110, making it possible to operate the device to be operated 10 without touching it with one's hands.

[0066] User U can avoid touching the control panel of the device 10, which can be operated by an unspecified number of people, thus reducing the risk of contracting an infectious disease through the control panel.

[0067] For example, before boarding elevator 10, user U uses a mobile terminal 100 to obtain device identification information, connects to a communication device 200 using the obtained device identification information, and receives information from the communication device 200 to display the operation screen of elevator 10. For example, if elevator 10 can move from the 1st floor to the 10th floor, the mobile terminal 100 will display 10 destination floor selection buttons for the 1st to the 10th floor on its operation screen. When user U operates a destination floor selection button on the operation screen of mobile terminal 100, the floor number specified by user U is transmitted from mobile terminal 100 to controller 20 via communication device 200, and controller 20 can control elevator 10 to move to the specified floor.

[0068] (Second Embodiment) <Example of Functional Configuration> Figure 6 is a functional block diagram showing a logical configuration example of the equipment operating device 100 of this embodiment. In this embodiment, the operated device 10 is an elevator, and the equipment operating device 100 is the same as in the above embodiment, except that it has a configuration to read a two-dimensional code such as a QR code (registered trademark) and acquire device identification information. In addition to the configuration of the equipment operating device 100 in Figure 3, the equipment operating device 100 further includes a device identification number acquisition unit 112. Note that the configuration of this embodiment may be combined with at least one of the configurations of the other embodiments to the extent that it does not cause inconsistencies.

[0069] The device identification number acquisition unit 112 acquires device identification information by having user U read a two-dimensional code (e.g., a QR code) provided at the entrance or elevator hall of a building that has an elevator.

[0070] As described above, after the device identification information is transmitted to the communication device 200 and the connection between the device operating device 100 and the communication device 200 is established, the display unit 110 of the device operating device 100 displays an operation screen for operating the device to be operated 10, which is displayed by the display processing unit 104. Two examples of how the operation screen is displayed are possible, but are not limited to these.

[0071] <Example of operation 1> The display processing unit 104 initially displays a destination selection screen on the display unit 110 for specifying the destination of the elevator 10. In this example, by simply scanning a QR code outside the elevator 10, user U can call the elevator to their current floor, and user U can specify the destination on the destination selection screen displayed on their mobile terminal 100, allowing the elevator to ascend or descend to their desired floor. The "destination" is, for example, the floor number of the floor to which the elevator 10 will go, but the "destination" is not limited to the "floor number". The "destination" may also be the name of the floor, such as "Front" or "Parking Lot A".

[0072] <Example of operation 2> The display processing unit 104 first displays a screen on the display unit 110 that specifies the direction of movement of the elevator 10. Then, when the device identification number acquisition unit 112 acquires a two-dimensional code inside the elevator, it displays a floor specification screen on the display unit 110 for specifying the destination floor of the elevator 10. In this example, after reading the QR code outside the elevator to call it, user U boards the elevator when it arrives, and then reads the QR code again inside the elevator. User U then uses the mobile terminal 100 to specify the destination floor on the operation screen and can move the elevator up or down to the desired floor.

[0073] The following provides a detailed explanation of the operation for each example. <Example of operation 1> Figure 7 is a diagram illustrating an example of the operation screen of user U's mobile terminal 100 during operation example 1. The following explanation follows the flowchart in Figure 5. First, when user U installs an application that implements the equipment operating device 100 on user U's mobile terminal 100 and starts the application, a code reading screen 300 is displayed on user U's mobile terminal 100. User U uses the mobile terminal 100 (an example of the equipment operating device 100) to read the QR code 34 attached to the external operation panel 30 of the elevator 10. The equipment identification number acquisition unit 112 obtains the equipment identification information of the elevator 10 and the UUID necessary for connecting with the communication device 200 from the QR code 34 (step S101).

[0074] The connection unit 102 attempts to connect with the communication device 200 installed near the elevator 10 using the acquired device identification information and UUID (step S103). In the communication device 200, the first communication unit 202 responds to the connection request from user U's mobile terminal 100 (step S201). When the display processing unit 104 confirms that a connection with the communication device 200 has been established (YES in step S107), it displays a destination floor selection screen 350 (an example of an operation screen) for operating the elevator 10 (controller 20) on the display unit 110 (such as the touch panel of user U's mobile terminal 100) (step S109).

[0075] Furthermore, the controller 20 is Yu - It is necessary to identify the floor on which user U is currently located and move elevator 10 to that floor. Information indicating which floor user U called elevator 10 may be recorded in QR code 34 along with device identification information. For example, the floor number may be indicated by a predetermined number of digits (e.g., 2 digits) at a predetermined position, such as the lower or upper part, of the device type identification information of a predetermined number of digits (e.g., 10 digits). The device identification number acquisition unit 112 may further acquire information from QR code 34 indicating the floor on which user U called elevator 10. This information is transmitted to the communication device 200, which then forwards it to the controller 20. This allows the controller 20 to identify the floor on which user U is currently located, that is, to which floor elevator 10 should be moved.

[0076] Alternatively, the communication device 200 may be installed on each floor. In that case, the communication device 200 that has established a connection with the user U's mobile terminal 100 may transmit information indicating the floor on which the communication device 200 is installed to the controller 20 as information indicating the floor on which the user U called the elevator 10.

[0077] Here, let's assume that user U presses the floor selection button 352 for the 5th floor on the destination floor selection screen 350. When the destination floor selection screen 350 receives the floor selection (5th floor) from user U (YES in step S111), the transmission unit 106 transmits the floor selection (5th floor) to the communication device 200 (step S113), and the communication device 200 forwards the floor selection (5th floor) to the controller 20 (step S205). When the controller 20 receives the floor selection (5th floor), it controls the operated device 10 according to the instructions (not shown). In other words, the controller 20 raises or lowers the elevator 10 to the 5th floor.

[0078] The communication device 200 receives information from the controller 20 indicating that the operated device 10 is moving to the 5th floor, which is designated as the destination. By transferring this information to the user U's mobile terminal 100, the display processing unit 104 can display the destination arrival waiting screen 360 on the display unit 110.

[0079] For example, when the destination floor selection button 56 on the inside control panel 50 of the elevator 10 is pressed, the destination floor selection button 56 may light up or the destination floor may be displayed on the display, notifying the user of the elevator 10. This carries the risk that others besides the user may also find out which floor they are going to. In the communication device 200 of this embodiment, the second transmission unit 210 may transmit to the controller 20 of the elevator 10 an instruction to specify the destination floor that user U has specified on the destination floor selection screen 350, along with an instruction to prevent the information indicating the destination floor selection instruction (destination floor) from being displayed on the destination floor selection button 56 on the inside control panel 50 of the elevator 10.

[0080] Instructions to prevent display may include instructions not to send instructions from the controller 20 to the internal operation panel 50 to display the destination floor specified by user U based on user U's instructions. Furthermore, instructions to prevent display may include instructions to prevent the display of the destination floor specified by user U based on user U's instructions, and instructions to display it if the destination floor selection button 56 is pressed by another user other than user U, or instructions not to change the state displayed by pressing the destination floor selection button 56 if another user presses the destination floor selection button 56 corresponding to the same destination floor before user U.

[0081] As a result, the destination floor selection button 56 for user U on the elevator's internal control panel 50 does not light up, nor is the destination floor displayed, so that other people inside the elevator 10 do not know user U's destination floor.

[0082] The same applies to the external control panel 30. When the up button 322 and down button 324 of the external control panel 30 are pressed by user U, the button lights up or the display shows which button user U pressed, which may notify the elevator 10 users. This poses a risk that others besides the user may find out whether the destination is up or down. In the communication device 200 of this embodiment, the second transmission unit 210 transmits an operation instruction to the elevator 10 controller 20 indicating which of the up button 322 and down button 324 user U pressed on the external control panel 30, along with an instruction to the elevator 10's external control panel 30 not to display information indicating the instruction specified by user U (information indicating whether to move up or down).

[0083] Instructions to prevent display may include instructions not to send instructions from the controller 20 to the external operation panel 30 to display information indicating the instruction specified by user U, based on user U's instructions. Furthermore, instructions to prevent display may include instructions not to display information indicating the instruction specified by user U based on user U's instructions, and instructions to display the information if the lift / lower button 36 is pressed by another user other than user U, or instructions not to change the displayed state if the same lift / lower button 36 is pressed by another user before user U.

[0084] As a result, the external control panel 30 of the elevator 10 does not display information indicating whether user U is moving up or down, thus preventing other users of the elevator 10 from knowing user U's direction of movement.

[0085] <Example of operation 2> Figure 8 is a diagram illustrating an example of the operation screen of user U's mobile terminal 100 during operation example 2. The following explanation follows the flowchart in Figure 5. Figure 8(a) shows an example of the operation screen when the QR code 34 on the outer operation panel 30 is read, and Figure 8(b) shows an example of the operation screen when the QR code 54 on the inner operation panel 50 is read. First, steps S101 to S201 in Figure 5 are the same as in Operation Example 1. Then, when the display processing unit 104 confirms that a connection with the communication device 200 has been established (YES in step S107), it displays an up / down selection screen 320 (an example of an operation screen) for operating the elevator 10 (controller 20) on the display unit 110 (such as the touch panel of the user U's mobile terminal 100) (step S109). In the example in Figure 8(a), the up / down selection screen 320 includes an up button 322 and a down button 324.

[0086] When the transmitter 106 receives an operation from user U on the elevator / downbound selection screen 320 (YES in step S111), it transmits the operation instruction entered by operating the elevator / downbound selection screen 320 to the communication device 200 (step S113). Here, let's assume that user U presses the up button 322. The transmitter 106 transmits information indicating the floor that user U is currently on and information indicating that the up button 322 has been pressed to the controller 20, as in the example above (step S113), and has this information transferred from the communication device 200 to the controller 20 of the elevator 10 (step S205).

[0087] When the controller 20 receives this information, it moves the elevator 10 to the location where user U is currently located. If the controller 20 controls multiple elevators 10, it can determine which elevator 10 to move to the floor where user U is currently located based on the elevator's up / down status and whether user U pressed the up button 322 or the down button 324. The method of controlling the elevators 10 by the controller 20 is determined by the controller 20's program, and the equipment operating device 100 of the present invention does not need to be involved in this control.

[0088] While the controller 20 is moving the elevator 10, the first transmitting unit 208 of the communication device 200 transmits information to the user U's mobile terminal 100 via the first communication unit 202 to display the device arrival waiting screen 340 shown in Figure 8(a) on the mobile terminal 100. The display processing unit 104 of the mobile terminal 100 displays the device arrival waiting screen 340 shown in Figure 8(a) on the display unit 110 according to the received information, informing the user U that the elevator 10 is moving.

[0089] Then, elevator 10 arrives at the floor where user U is waiting, user U boards elevator 10, and reads the QR code 54 attached to the inside control panel 50 inside elevator 10 as shown in Figure 8(b). The device identification number acquisition unit 112 obtains the device identification information and UUID of elevator 10 from the QR code 34 (step S101).

[0090] The connection unit 102 attempts to connect with the communication device 200 installed near the elevator 10 using the acquired device identification information and UUID (step S103). In the communication device 200, the first communication unit 202 responds to the connection request from user U's mobile terminal 100 (step S201). When the display processing unit 104 confirms that a connection with the communication device 200 has been established (YES in step S107), it displays a destination floor selection screen 350 (an example of an operation screen) for operating the elevator 10 (controller 20) on the display unit 110 (such as the touch panel of user U's mobile terminal 100) (step S109).

[0091] In the example in Figure 8(b), steps S103 to S107 are performed when the mobile terminal 100 has already connected to the communication device 200. and This step can be omitted if a connection has already been established. For example, if another person calls elevator 10 and user U enters elevator 10 without scanning the QR code 34 on the external control panel 30, a connection with the communication device 200 can be established by executing steps S103 to S107. In this example, as in operation example 1, user U can specify the floor to be used by operating the destination floor specification screen 350.

[0092] At this time, based on the device identification information obtained from the QR code 54 on the internal control panel 50, the first transmission unit 208 transmits the elevator floor number information from the device identification information to the equipment control device 100 via the first communication unit 202. In other words, it transmits floor number information indicating the number of floors the elevator can move to to the mobile terminal 100, and causes the display processing unit 104 of the mobile terminal 100 to display floor number specification buttons 352 for specifying the destination floor of the elevator 10 on the destination floor specification screen 350 according to the floor number information. For example, if the elevator 10 can move from the 1st floor to the 5th floor, the first transmission unit 208 transmits information to the mobile terminal 100 via the first communication unit 202 to display five floor number specification buttons 352 for specifying the 1st to 5th floor on the destination floor specification screen 350.

[0093] According to this embodiment, the device identification number acquisition unit 112 acquires the device identification information of the elevator 10 by reading a QR code. The QR code can include the device identification information and a UUID necessary for connecting with the communication device 200. The mobile terminal 100 can connect to the communication device 200 using the device identification information and the UUID.

[0094] Furthermore, this embodiment provides the same effects as the above embodiment, and is configured so that the content of operations performed from the mobile terminal 100, for example, the destination floor of the elevator 10, is not reflected in the illumination of the destination floor selection button 56 on the internal control panel 50. Therefore, the content of user U's operations (for example, the destination floor) can be kept secret from others.

[0095] (Third embodiment) The mobile terminal 100 of this embodiment differs from the first and second embodiments in that it has a configuration that transmits user identification information (e.g., a telephone number) that can identify the user U using the mobile terminal 100 to the communication device 200. In other words, the operation of the transmission unit 106 is different. The following explanation will be given using the functional block diagram of the device operating device 100 in Figure 3 and the functional block diagram of the communication device 200 in Figure 4 of the first embodiment. However, the device operating device 100 and the communication device 200 of this embodiment may be combined to the extent that they do not contradict at least one of the configurations of the other embodiments.

[0096] The transmission unit 106 of the device operating device 100 transmits user identification information that can identify the user using the mobile terminal 100 to the communication device 200. In this embodiment, the device operating device 100 is a mobile terminal 100 used by user U. The mobile terminal 100 is, for example, assigned a telephone number, and this telephone number serves as user identification information that can identify user U.

[0097] The communication device 200 receives user identification information from the device operating device 100 and records it in the storage unit 230 as usage history information (Figure 9). This information may be transmitted from the communication device 200 to a management server (not shown), where it is stored and managed. The management server is also implemented by the computer 1000 shown in Figure 2.

[0098] If user U has registered in advance and is using this information processing system 1, the communication device 200 may register this user identification information with the management server in advance, and then query the management server to determine whether the acquired user identification information is already registered. For example, the communication device 200 may distinguish between registered users and unregistered users and restrict the operations that can be performed on the operated device 10. For example, the communication device 200 may restrict the mobile terminal 100 of registered user U to specify a floor with enhanced security as its destination, but the mobile terminal 100 of unregistered user U may not be able to specify such a floor.

[0099] Specifically, when the operated device 10 is an elevator, the storage unit 230 stores floor information, including information about a specific floor (for example, a floor with enhanced security) that requires authentication information to be entered in order to specify it as the elevator's destination. Figure 10 shows an example of the data structure of the floor information stored in the storage unit 230.

[0100] The first transmitting unit 208 reads the floor number information of the elevator, which is the operated device 10, from the storage unit 230 and transmits it via the first communication unit 202 to the equipment operating device 100, which has established a connection with the communication device 200. The display processing unit 104 displays nine floor selection buttons 352 on the destination floor selection screen 350 according to the received floor number information, allowing the user to select at least one of the floors from the basement 1st floor to the above-ground 8th floor.

[0101] When a specific floor requiring authentication is selected as the destination by user U on the destination floor selection screen 350, that is, when the floor number selection button 352 for the destination floor among the basement 1st floor and floors 6 through 8 above ground is pressed, the display processing unit 104 displays an authentication information input screen (not shown) on the display unit 110. The authentication information is such as a PIN required to go to the specific floor.

[0102] Since the authentication information may be established between the elevator 10 or the management department of the building in which the elevator 10 is installed and user U, it does not need to be managed by the information processing system 1. The information processing system 1 can determine whether or not authentication information needs to be entered and whether or not the user U enters the authentication information using their mobile terminal 100 instead of an operation panel installed in the building, and then transmit the entered authentication information from the equipment operating device 100 to the controller 20 via the communication device 200. The determination of whether or not the authentication information is valid and whether or not entry is permitted may be performed by the controller 20 or other security monitoring means.

[0103] The transmission unit 106 transmits the authentication information entered on the authentication information input screen 380 to the communication device 200. The communication device 200 forwards the received authentication information to the controller 20. However, the destination of the authentication information is not limited to the controller 20. For example, it may be transmitted via the communication device 200 to an authentication server (not shown).

[0104] Alternatively, in the example shown in Figure 7, after the QR code 34 on the external operation panel 30 is read by the code reading screen 300, and before the destination floor selection screen 350 is displayed, the display processing unit 104 may display the authentication information input screen on the display unit 110. Furthermore, when entering the building where the elevator 10 is located, a QR code containing the equipment identification information of the elevator 10 may be affixed to the operation panel of the entrance intercom, and when this QR code is read, the connection unit 102 may connect to the communication device 200. The display processing unit 104 then displays the operation screen of the entrance intercom's operation panel on the display unit 110, and the user U may enter an entry PIN by operating the mobile terminal 100.

[0105] After authentication and entry, the display processing unit 104 may display the operation screen of the elevator 10 without requiring the user to scan the QR code attached to the external control panel 30 of the elevator 10. The PIN entered upon entry may also be used as authentication information required when going to a specific floor using the elevator 10.

[0106] Furthermore, the transmission unit 106 may transmit the entered authentication information to the communication device 200, and depending on the authentication result, the operation screen displayed on the display unit 110 of the mobile terminal 100 may be changed. For example, the first transmission unit 208 of the communication device 200 may transmit to the mobile terminal 100 of authenticated user U information to display a destination floor selection screen 350 that allows specifying a floor with enhanced security as a destination, and transmit to the mobile terminal 100 of user U who failed authentication or user U who did not enter authentication information information information to display a destination floor selection screen 350 that does not include floors with enhanced security as destinations.

[0107] Furthermore, authentication information may be stored in advance in the storage unit 130 of the user U's mobile terminal 100. In this case, without displaying the authentication information input screen on the display unit 110, the transmission unit 106 may automatically or, when a transmission instruction is received by pressing an operation button, transmit the authentication information stored in the storage unit 130 to the communication device 200 from the device operating device 100. For example, if a user's apartment is on a specific floor and requires a PIN to enter, the transmission unit 106 may read the PIN from the storage unit 130 and transmit it to the communication device 200 without the user having to enter the PIN every time.

[0108] Furthermore, before reading the PIN from the memory unit 130, the mobile terminal 100 may be configured to perform biometric authentication using the user U's fingerprint or face, and only allow the reading of the PIN if authentication is successful. This biometric authentication process may utilize a function provided by the operating system (OS) of the mobile terminal 100. In other words, the biometric authentication function that user U uses for identity verification when using the mobile terminal 100 can be used.

[0109] According to this embodiment, when user U specifies a floor requiring authentication as the destination on the operation screen of the mobile terminal 100, the display processing unit 104 further displays an input screen prompting the user to enter authentication information on the display unit 110, so that the user can also specify a floor with enhanced security by operating the mobile terminal 100. Furthermore, the authentication information is stored in the mobile terminal 100, so that the user does not need to perform an input operation. certification Since information can also be transmitted to the controller 20 via the communication device 200, the effort of input is reduced, and the risk of others eavesdropping on input operations is also avoided.

[0110] The embodiments of the present invention have been described above with reference to the drawings, but these are merely examples of the present invention, and various other configurations can also be adopted. For example, the multiple devices to be operated 10 may include devices of different types. The device operating device 100 transmits device identification information to the communication device 200, and the communication device 200 may further include a specification unit (not shown) that identifies the type of device to be operated based on the received device identification information. The first transmission unit 208 transmits information to the device operating device 100 via the first communication unit 202 for displaying an operation screen on the display unit 110 of the device operating device 100 for operating the device to be operated 10 corresponding to the identified type.

[0111] This configuration makes it possible to perform operations on multiple types of controlled devices 10 with a single application.

[0112] In another example, for instance, regarding the operation of a coffee maker in a convenience store, registered users may be able to pre-register their preferred product details, such as the type of coffee beans, strength, and the amount of sugar and milk added (increase / decrease / none, etc.). The registered information may be stored in the memory unit 130 of the user U's mobile terminal 100, or it may be registered as user registration information on the management server.

[0113] Furthermore, in the above embodiment, the timing for acquiring the device identification information was when the operated device 10 was operated. In other embodiments, the device identification information may be acquired in advance. For example, a QR code containing the device identification information of the operated device 10 may be presented in various media such as emails, flyers, catalogs, and magazines, and the user U may scan the QR code of the operated device 10 that they intend to use in advance using the application. When operating the operated device 10, the application's menu screen may accept an operation from the user U to start using the operated device 10, and a connection may be started with the controller 20 of the operated device 10 using the device identification information of the operated device 10 that was acquired in advance.

[0114] For example, a QR code containing device identification information corresponding to the building to be visited may be sent to the visitor in advance via email or other means. The visitor can scan the received QR code with their mobile device 100 to obtain the device identification information corresponding to the building to be visited, and may, for example, download the operation screen corresponding to that building from the management server in advance. Furthermore, if the floor to be visited is determined, floor number specification information may also be included in the QR code. By using this floor number specification information, the user U does not need to operate to specify the floor, and the elevator can be moved to the destination floor.

[0115] Upon arrival, visitors can operate the elevator by scanning the QR code at the building's entrance or on the elevator's external control panel 30, thereby connecting to the building's communication device 200. At that time, the display processing unit 104 can display an operation screen corresponding to the building's elevator using pre-downloaded operation screen information.

[0116] Furthermore, an expiration date may be set for the information recorded in the QR code based on the date and time of visit. If the expiration date has passed, the information recorded in the QR code may be invalidated. This information can be identified by managing it on the management server side when the QR code is generated and distributed.

[0117] Although the present invention has been described above with reference to embodiments and examples, the present invention is not limited to the above embodiments and examples. Various modifications to the structure and details of the present invention can be made, as can be understood by those skilled in the art within the scope of the present invention. Furthermore, when acquiring or using user information in this invention, such acquisition or use shall be conducted lawfully.

[0118] Some or all of the above embodiments may also be described as follows, but are not limited to the following: 1. Computers, A connection means that acquires device identification information that identifies multiple devices from one another, and connects to a communication means that can communicate with the control means of the device indicated by the device identification information. Once a connection with the aforementioned communication means is established, a display processing means displays an operation screen for operating the device that can communicate with the aforementioned communication means on the display means. A program for causing a transmission means to function as a means for transmitting operation instructions entered by operating the operation screen to the communication means and forwarding said operation instructions to the control means of the device. 2. In the program described in 1., A program in which at least one of the aforementioned devices is an elevator. 3. In the program described in 2. Furthermore, a program to cause a computer to function as an acquisition means for acquiring device identification information by having a user read a two-dimensional code provided at the entrance or elevator hall of a building having the elevator. 4. In the program described in 3. The display processing means is a program that causes the display means to initially display a destination floor specification screen for specifying the destination floor of the elevator. In the program described in 5.3, The display processing means is The display means initially displays a screen that specifies the direction of movement of the elevator after boarding. The program then, upon obtaining a two-dimensional code within the elevator using the acquisition means, displays a floor selection screen on the display means for specifying the destination floor of the elevator. In the program described in 6.3, The display processing means is a program that causes the display means to initially display a destination selection screen for specifying the destination of the elevator. 7. In any of the programs described in 2. through 6., The floor number information indicating the number of floors the elevator can reach is associated with the device identification information. The display processing means is a program that causes the display means to display a floor specification screen for specifying the destination floor of the elevator, according to the floor number indicated by the floor number information associated with the acquired device identification information. 8. In any of the programs described in 2. through 7., Furthermore, the floor information includes information about a specific floor that requires the input of authentication information in order to designate it as the destination of the elevator. When a specific floor is specified by the user via the floor number specification screen, the display processing means further displays an authentication information input screen on the display means. The transmission means is a program that transmits the authentication information to the communication means. 9. In any of the programs described in 2. through 8., The aforementioned plurality of devices include two or more elevators, The program states that the two or more elevators are located within the same building. 10. In any of the programs described in 2. through 9., The aforementioned plurality of devices include two or more elevators, The program assumes that the two or more elevators are located in different buildings. 11. In any of the programs described in 1. through 9., The aforementioned computer is a user's portable terminal device. The transmission means is a program that transmits user identification information, which is capable of identifying the user using the mobile terminal device, to the communication means. 12. In any of the programs described in 1. through 11., Computers, further, The aforementioned plurality of devices include devices of different types, Based on the aforementioned device identification information, it functions as a means for identifying the type of the device to be operated. The display processing means is a program that causes the display means to display an operation screen for operating a device corresponding to the identified type.

[0119] 13. A first communication means that wirelessly communicates with a portable terminal device having a computer that executes any one of the programs described in 1. to 12. A second communication means for communicating with control means of multiple devices, When a connection is established with the mobile terminal device via the first communication means, a receiving means receives device identification information from the mobile terminal device that identifies the plurality of devices from each other, A first transmission means transmits, via the first communication means, information for displaying an operation screen for operating the device on the display means of the mobile terminal device based on the received device identification information, A communication device comprising: a second transmitting means that, upon receiving an operation instruction from the mobile terminal device to the device via the first communication means, transmits the operation instruction to the control means of the device via the second communication means. 14. In the communication device described in 13., The second transmitting means is a communication device that transmits to the control means of the device an instruction to prevent the display means of the device from displaying information indicating the operation instruction, along with the received operation instruction. 15. In the communication device described in 14., The aforementioned device is an elevator, If the operation instruction indicates the destination floor of the elevator, the second transmitting means transmits to the control means of the elevator information specifying the destination floor of the elevator, along with an instruction to prevent the display means that displays the destination floor inside the elevator from displaying the destination floor.

[0120] 16. A first communication means for wireless communication with a mobile terminal device, A communication device having a second communication means for communicating with control means of multiple devices, When a connection is established with the mobile terminal device via the first communication means, the mobile terminal device receives device identification information that identifies the plurality of devices from each other. Based on the received device identification information, information for displaying an operation screen for operating the device on the display means of the mobile terminal device is transmitted via the first communication means. A control method for a communication device, wherein when the device receives an operation instruction from the mobile terminal device via the first communication means, the device transmits the operation instruction to the control means of the device via the second communication means. 17. In the control method for the communication device described in 16, A method for controlling a communication device, wherein the communication device transmits to the control means of the device an instruction to prevent the display means of the device from displaying information indicating the operation instruction, along with the received operation instruction. 18. In the control method for the communication device described in 17, The aforementioned device is an elevator, A control method for a communication device, wherein, when the operation instruction indicates the destination floor of the elevator, the communication device transmits to the control means of the elevator information specifying the destination floor of the elevator, along with an instruction to prevent the display means that displays the destination floor inside the elevator from displaying the destination floor.

[0121] 19. Computers, A first communication means for wireless communication with a mobile terminal device, A second communication means that communicates with control means of multiple devices, When a connection is established with the mobile terminal device via the first communication means, a receiving means receives device identification information from the mobile terminal device that identifies the plurality of devices from each other. Based on the received device identification information, a first transmitting means transmits information via the first communication means to the display means of the mobile terminal device for displaying an operation screen for operating the device. A program for causing a second transmission means to function as a second transmission means that, upon receiving an operation instruction from the mobile terminal device to the device via the first communication means, transmits the operation instruction to the control means of the device via the second communication means. In the program described in 20.19, The second transmission means is a program for causing a computer to function such that it transmits to the control means of the device an instruction to prevent the display means of the device from displaying information indicating the operation instruction, along with the received operation instruction. 21. In the program described in 20., The aforementioned device is an elevator, A program to cause a computer to function such that, when the operation instruction indicates the destination floor of the elevator, the second transmitting means transmits to the control means of the elevator information specifying the destination floor of the elevator, along with an instruction to prevent the display means that displays the destination floor inside the elevator from displaying the destination floor.

[0122] 22. A portable terminal device operated by the user of the device, The device comprises a control means and a communication device capable of communicating with the device, The aforementioned mobile terminal device, A connection means that acquires device identification information that identifies multiple devices from each other, and connects to a communication device that can communicate with the control means of the device indicated by the device identification information, Once a connection with the aforementioned communication device is established, a display processing means is provided to display an operation screen for operating the device that can communicate with the aforementioned communication device on the display means, An information processing system comprising: a transmission means for transmitting operation instructions entered by operating the aforementioned operation screen to the control means of the device via the communication device. 23. In the information processing system described in 22., The aforementioned communication device is A first communication means for wireless communication with the aforementioned mobile terminal device, A second communication means for communicating with control means of multiple devices, When a connection is established with the mobile terminal device via the first communication means, a receiving means receives device identification information from the mobile terminal device that identifies the plurality of devices from each other, A first transmission means transmits, via the first communication means, information for displaying an operation screen for operating the device on the display means of the mobile terminal device based on the received device identification information, An information processing system comprising: a second transmission means that, upon receiving an operation instruction from the mobile terminal device to the device via the first communication means, transmits the operation instruction to the control means of the device via the second communication means. 24. In the information processing system described in 22. or 23., An information processing system in which at least one of the devices is an elevator. 25. In the information processing system described in 24., The mobile terminal device further comprises an information processing system that includes acquisition means for acquiring device identification information by having a user read a two-dimensional code provided at the entrance or elevator hall of a building having the elevator. 26. In the information processing system described in 25., An information processing system in which the display processing means initially displays a destination selection screen for specifying the destination of the elevator on the display means. 27. In any one of the information processing systems described in 24. to 26., The floor number information indicating the number of floors the elevator can reach is associated with the device identification information. An information processing system in which the display processing means causes the display means to display a floor specification screen for specifying the destination floor of the elevator according to the floor number indicated by the floor number information associated with the acquired device identification information. 28. In the information processing system described in 27., Furthermore, the floor information includes information about a specific floor that requires the input of authentication information in order to designate it as the destination of the elevator. In the aforementioned mobile terminal device, When a specific floor is specified by the user via the floor number specification screen, the display processing means further displays an authentication information input screen on the display means. The transmission means is an information processing system that transmits the authentication information to the communication device. 29. In any one of the information processing systems described in 24. to 28., In the aforementioned mobile terminal device, The transmission means is an information processing system that transmits user identification information, which allows the user using the mobile terminal device to be identified, to the communication device. 30. In any one of the information processing systems described in 24. to 29., Multiple such devices, including devices of different types, The aforementioned mobile terminal device, The system further comprises a means for identifying the type of the device to be operated based on the device identification information, In the aforementioned mobile terminal device, The display processing means is an information processing system that causes the display means to display an operation screen for operating a device corresponding to the specified type.

[0123] 31. A portable terminal device operated by the user of the device, The device comprises a control means and a communication device capable of communicating with the device, The aforementioned mobile terminal device, A connection means for connecting to the aforementioned communication device, Once a connection with the aforementioned communication device is established, a display processing means is provided to display an operation screen for operating the device that can communicate with the aforementioned communication device on the display means, The device includes a transmission means that transmits operation instructions entered by operating the aforementioned operation screen to the control means of the device via the communication device, The aforementioned communication device is A first communication means for wireless communication with the aforementioned mobile terminal device, A second communication means that communicates with the control means of a plurality of the aforementioned devices, When a connection is established with the mobile terminal device via the first communication means, a receiving means receives device identification information from the mobile terminal device that identifies the plurality of devices from each other, A first transmission means transmits, via a first communication means, information for displaying the operation screen for operating the device on the display means of the mobile terminal device based on the received device identification information, An information processing system comprising: a second transmitting means that, upon receiving an operation instruction from a mobile terminal device via the first communication means, transmits, via the second communication means, an instruction to the control means of the device, along with the operation instruction, to prevent the display means of the device from displaying information indicating the operation instruction. 32. In the information processing system described in 31., An information processing system in which at least one of the devices is an elevator. 33. In the information processing system described in 32., The mobile terminal device further comprises an information processing system that includes acquisition means for acquiring device identification information by having a user read a two-dimensional code provided at the entrance or elevator hall of a building having the elevator. 34. In the information processing system described in 33., An information processing system in which the display processing means initially displays a destination selection screen for specifying the destination of the elevator on the display means. 35. In any one of the information processing systems described in 32. to 34., The floor number information indicating the number of floors the elevator can reach is associated with the device identification information. An information processing system in which the display processing means causes the display means to display a floor specification screen for specifying the destination floor of the elevator according to the floor number indicated by the floor number information associated with the acquired device identification information. 36. In the information processing system described in 35., Furthermore, the floor information includes information about a specific floor that requires the input of authentication information in order to designate it as the destination of the elevator. In the aforementioned mobile terminal device, When a specific floor is specified by the user via the floor number specification screen, the display processing means further displays an authentication information input screen on the display means. The transmission means is an information processing system that transmits the authentication information to the communication device. 37. In any one of the information processing systems described in 31. to 36., In the aforementioned mobile terminal device, The transmission means is an information processing system that transmits user identification information, which allows the user using the mobile terminal device to be identified, to the communication device. 38. In any one of the information processing systems described in 31. to 37., The aforementioned plurality of devices include devices of different types, The aforementioned mobile terminal device, The system further comprises a means for identifying the type of the device to be operated based on the device identification information, In the aforementioned mobile terminal device, The display processing means is an information processing system that causes the display means to display an operation screen for operating a device corresponding to the specified type. 39. In any one of the information processing systems described in 31. to 38., An information processing system in which the second transmitting means of the communication device transmits to the control means of the device an instruction to prevent the display means of the device from displaying information indicating the operation instruction, along with the received operation instruction. 40. In the information processing system described in 39., The aforementioned device is an elevator, If the operation instruction indicates the destination floor of the elevator, the second transmitting means of the communication device transmits to the control means of the elevator information specifying the destination floor of the elevator, along with an instruction to prevent the display means that displays the destination floor inside the elevator from displaying the destination floor, in this information processing system.

[0124] This application claims priority based on Japanese Patent Application No. 2020-107864, filed on 23 June 2020, and incorporates all of its disclosures herein. [Explanation of symbols]

[0125] 1. Information Processing System 10. Operated device (elevator) 20 controllers 30 External control panel 34 QR codes 50 Internal control panel 54 QR code 100. Device operating equipment (portable terminal) 102 Connection part 104 Display Processing Unit 106 Transmitter 110 Display section 112 Device Identification Number Acquisition Unit 130 Storage section 200 Communication devices 202 1st Communications Department 204 Second Communications Department 206 Receiving Unit 208 First Transmitter 210 Second Transmitter 230 Storage section 300 Code reading screen 320 Height adjustment selection screen 340 Device arrival waiting screen 350 Destination floor specification screen 360 Destination arrival waiting screen 1000 computers 1010 Bus 1020 processor 1030 memory 1040 Storage Devices 1050 Input / Output Interface 1060 Network Interfaces

Claims

1. A first communication means for wireless communication with a mobile terminal device, A second communication means that communicates with the control means of the device, When a connection is established with the mobile terminal device via the first communication means, a receiving means receives device identification information from the mobile terminal device to identify the device, A first transmission means transmits, via the first communication means, information for displaying an operation screen for operating the device on the display means of the mobile terminal device based on the received device identification information, The system includes a second transmission means that, upon receiving an operation instruction from the mobile terminal device to the device via the first communication means, transmits the operation instruction to the control means of the device via the second communication means, The first communication means is a communication device that allows the mobile terminal device to receive the device identification information obtained by reading from the device or recording medium, and information necessary for connection with the mobile terminal device obtained by reading from the recording medium, and to establish a connection with the mobile terminal device.

2. In the communication device described in claim 1, The information necessary for connecting with the aforementioned mobile terminal device is the UUID (Universally Unique Identifier) ​​of the communication device.

3. In the communication device according to claim 1 or 2, The second transmitting means is a communication device that transmits to the control means of the device an instruction to prevent the display means of the device from displaying information indicating the operation instruction, along with the received operation instruction.

4. A first communication means for wireless communication with a mobile terminal device, A communication device having a control means for the device and a second communication means for communicating with the device, When a connection is established with the mobile terminal device via the first communication means, the device identification information that identifies the device is received from the mobile terminal device. Based on the received device identification information, information for displaying an operation screen for operating the device on the display means of the mobile terminal device is transmitted via the first communication means. When the device receives an operation instruction from the mobile terminal device via the first communication means, the device transmits the operation instruction to the control means of the device via the second communication means. A method for controlling a communication device, wherein the first communication means receives the device identification information and information necessary for connection with the mobile terminal device, which the mobile terminal device has read and obtained from the device or recording medium, and establishes a connection with the mobile terminal device.

5. In the control method for a communication device according to claim 4, The aforementioned communication device A control method for a communication device, comprising transmitting, via the second communication means, an instruction to the control means of the device, along with the received operation instruction, to prevent the display means of the device from displaying information indicating the operation instruction.

6. Computers, A first communication means for wireless communication with a mobile terminal device, A second communication means that communicates with the control means of the device, When a connection is established with the mobile terminal device via the first communication means, a receiving means receives device identification information from the mobile terminal device to identify the device. Based on the received device identification information, a first transmission means transmits information via the first communication means to the display means of the mobile terminal device for displaying an operation screen for operating the device. When the device receives an operation instruction from the mobile terminal device via the first communication means, it functions as a second transmission means that transmits the operation instruction to the control means of the device via the second communication means. A program for the first communication means to receive the device identification information and information necessary for connection with the mobile terminal device, which are read from the device or recording medium, and for establishing a connection with the mobile terminal device, in the first communication means.

7. In the program described in claim 6, A program in the second transmitting means that transmits to the control means of the device an instruction to prevent the display means of the device from displaying information indicating the operation instruction, along with the received operation instruction.

8. A portable terminal device operated by the user of the device, The device comprises a control means and a communication device capable of communicating with the device, The aforementioned mobile terminal device, A connection means for connecting to the aforementioned communication device, A display processing means that displays an operation screen for operating the communication device that can communicate with the aforementioned communication device on a display means, The device includes a transmission means that transmits operation instructions entered by operating the aforementioned operation screen to the control means of the device via the communication device, The aforementioned communication device is A first communication means for wireless communication with the aforementioned mobile terminal device, A second communication means that communicates with the control means of the aforementioned device, When a connection is established with the mobile terminal device via the first communication means, a receiving means receives device identification information from the mobile terminal device to identify the device, A first transmission means transmits, via the first communication means, information for displaying the operation screen for operating the device on the display means of the mobile terminal device based on the received device identification information, The device has a second transmission means that, upon receiving an operation instruction from the mobile terminal device via the first communication means, transmits the received operation instruction to the control means of the device via the second communication means, The connection means of the mobile terminal device acquires the device identification information from the device or recording medium, and acquires from the recording medium the information necessary for connecting the mobile terminal device with the control means of the device indicated by the device identification information and the communication device that can communicate with it, and transmits this information to the communication device. The first communication means of the communication device is an information processing system that receives device identification information and information necessary for connecting the mobile terminal device and the communication device from the mobile terminal device and establishes a connection with the mobile terminal device.

9. In the information processing system described in claim 8, An information processing system wherein the second transmitting means of the communication device transmits to the control means of the device an instruction to prevent the display means of the device from displaying information indicating the operation instruction, along with the received operation instruction.

Images