Program, information processing device, method

Abstract

To provide an information processing system that allows users to start maintenance from a schedule of a task related to maintenance of an apparatus.SOLUTION: An information processing system 100 has an apparatus 103 and an information processing device 102 that accepts registration of a task related to maintenance of the apparatus. The system includes storage means 20 for storing schedule information in which the task related to the maintenance is registered, screen display means 12 for displaying the schedule information associated with a screen related to the execution of the task, and input acquisition means 11 for accepting an input related to the task for the screen displayed by the screen display means.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present invention relates to a program, an information processing apparatus, and method and so on.

Background Art

[0002] In devices such as image forming apparatuses, motors, clutches, etc. perform mechanical operations to perform printing with a coloring material, so various maintenance such as cleaning and component replacement may be required. For example, in the case of a large image forming apparatus (such as a commercial printer), various maintenance operations are performed. As maintenance operations, there are those that users perform manually on the image forming apparatus, and those that administrators change the setting values of the image forming apparatus from a terminal device or the like.

[0003] A mechanism has been devised in which an administrator operates a web browser displayed on a PC (Personal Computer) to set an image forming apparatus (see, for example, Patent Document 1). The administrator can change the settings without directly operating the image forming apparatus.

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, in the conventional technology, there is a problem that a user cannot start maintenance from the schedule of tasks related to device maintenance. For example, when setting maintenance, an administrator displays a setting screen on a PC, but it has been a work load to check which of the many setting screens should be opened and operated for each maintenance. Also, when an administrator performs various maintenance, work management of which maintenance to perform when is also necessary.

[0005] In view of the above problems, the present invention A technology that can start a task aims to provide

Means for Solving the Problems

[0006] In view of the above problems, the present invention provides an information processing device, Regarding equipment maintenance An acquisition unit that acquires task information, and a user input related to the start or end of the task corresponding to the said information. obtain Input acquisition unit, and based on the user input, the task It has started. Start time or The aforementioned task has been completed. It functions as a registration unit that registers the end time. The tasks related to the maintenance of the aforementioned equipment include multiple task components. , provide the program. [Effects of the Invention]

[0007] A technology that can start a task We can provide this. [Brief explanation of the drawing]

[0008] [Figure 1] This figure shows an example of a task. [Figure 2] This figure shows an example of a task schedule displayed by an information processing system. [Figure 3] This diagram illustrates an example of a system configuration for an information processing system. [Figure 4] This figure shows an example of the hardware configuration of the DFE. [Figure 5] This is a schematic diagram showing the general configuration of an image forming apparatus. [Figure 6] This diagram shows the task creation functions among the features that DFE possesses. [Figure 7] This diagram shows the functions related to the schedule registration function among the functions that DFE has. [Figure 8] This diagram shows the functions related to task execution among the functions that DFE possesses. [Figure 9] This figure shows an example of information stored in the task, task component, and schedule information storage device. [Figure 10] This is an example of a flowchart illustrating the procedure or operation by which the DFE creates a task in response to an operation from an administrator. [Figure 11]It is an example of a flowchart diagram that explains the procedure or operation in which the DFE registers a task in the schedule according to the operation of the administrator. [Figure 12] It is a flowchart diagram that explains the procedure or operation in which the DFE causes the image forming apparatus to execute a task according to the operation of a general user. [Figure 13] It is a diagram showing an example of a task creation screen. [Figure 14] It is a diagram showing an example of an SP item screen displayed when the SP item is pressed. [Figure 15] It is a diagram showing an example of a special item list screen displayed when the special item is pressed. [Figure 16] It is a diagram showing an example of a task list screen. [Figure 17] It is a diagram showing an example of a schedule screen. [Figure 18] It is a diagram showing an example of a task execution screen. [Figure 19] It is a diagram explaining an example of a task component regarding setting change.

Mode for Carrying Out the Invention

[0009] [ Hereinafter, as an example of a mode for carrying out the present invention, an information processing system and an information processing method performed by the information processing system will be described.

[0010] <Overview> In the present embodiment, various maintenance operations can be registered in the schedule by the administrator as "tasks". The tasks also include maintenance of setting changes, and the administrator can register a task for changing the settings of the image forming apparatus from the screen for registering the task schedule.

[0011] [Figure 1 shows an example of a task. As described above, in this embodiment, the administrator registers tasks corresponding to various maintenance operations in the DFE (Digital Front End), which will be described later. Various maintenance operations occur in an image forming apparatus, but the maintenance operation in Figure 1 is "Head Cap Cleaning". One maintenance operation is treated as one task 51 at a manageable granularity. Therefore, one maintenance operation performed manually by the user may be divided into multiple tasks.

[0012] Furthermore, task 51 has one or more task components 52. Task components 52 are more detailed maintenance tasks that are subdivided to accomplish the task. Task 51, "Head Cap Cleaning," has the following task components 52: 1.Move to maintenance Md retreat position(30 seconds) 2.Remove the maintenance dome exterior cover(3 minutes) 3.Pull out the head array(2 minutes) 4.Clean the cap(30 seconds × 22 pieces) 5. Push back the head array 6.Remount the maintenance dome exterior cover(3 minutes) 7.Move to maintenance Md retreat position(30 seconds) 8. Cleaning presented A single task can contain any number of task components. The administrator then registers such tasks in the schedule.

[0013] Figure 2 shows an example of a task schedule displayed by the information processing system of this embodiment. In Figure 2, the horizontal axis represents the date 53 and the vertical axis represents the time 54. Administrators can register tasks like those in Figure 1 to the schedule by specifying the date and start time.

[0014] When an administrator executes a registered task, the DFE displays the task on the terminal device based on the current time. For example, the DFE displays registered tasks according to the display format, such as month, week, or day. The display format in Figure 2 is the week view. A regular user executing a task (an administrator may also execute the task) selects the task from the schedule and displays the task components it has. The task components display the screens necessary for maintenance corresponding to these task components (including screens for changing settings, etc.), so regular users do not need to select and display the screens necessary for maintenance.

[0015] In this way, administrators can register tasks in the schedule. Furthermore, DFE opens the necessary screens for tasks currently scheduled, allowing general users to proceed with maintenance without having to search for maintenance-related screens.

[0016] <About Terminology> Maintenance refers to the upkeep, management, and servicing of machinery and structures, or the work required for these purposes.

[0017] A task refers to an assignment or job. In this embodiment, various maintenance tasks registered in the information processing device are referred to as tasks.

[0018] The screen related to task execution is, for example, the right side of the task execution screen in Figure 18 or the task component screen in Figure 19, but any screen that allows the user to execute a task is acceptable. Task execution is when the device performs the processing according to the task.

[0019] The scheduling information associated with the task execution screen refers to the ability for the user to view a screen that allows for task execution from the task's schedule. The task schedule and the task execution screen may be displayed simultaneously. For example, when a task is selected, the associated screen for task execution is displayed.

[0020] Task-related input refers to the information or actions that the user enters when executing a task. For example, the user may enter setting values ​​or the action to start the task. In addition, the user may enter actions such as indicating that a task has been completed, or entering notes related to the work.

[0021] Maintenance information can be any information that the DFE transmits to the image forming apparatus for maintenance purposes. For example, this includes various settings such as settings for improving image quality, settings for saving energy, or settings for communication. Requests (commands, signals, instructions, etc.) for operating the image forming apparatus also constitute maintenance information.

[0022] Processing based on maintenance-related information involves updating settings if they are settings, or performing operations if they are requests for operations.

[0023] <Example System Configuration> Figure 3 is a diagram illustrating an example of the system configuration of the information processing system 100 in this embodiment. The information processing system 100 includes a terminal device 101, a DFE 102, and an image forming apparatus 103. The server device 104 will be described later.

[0024] The terminal device 101 and the DFE 102 can communicate via the network N. The network includes, for example, the LAN within the facility where the image forming apparatus 103 is located, and further includes the internet if the DFE 102 is located on the internet. The DFE 102 and the image forming apparatus 103 may be connected one-to-one by a dedicated line, or they may be connected via the network. Also, the DFE 102 and the image forming apparatus 103 may be an integrated unit or they may be detachable.

[0025] A web browser is running on terminal device 101. The web browser accesses the server on DFE102 and displays input screens for task creation, schedule registration, and task execution. Terminal device 101 receives requests from the administrator for tasks such as task creation, schedule registration, and task execution on the input screens and sends these requests to DFE102.

[0026] The administrator enters their user ID and password into terminal device 101 to log in to DFE102. Terminal device 101 sends the user ID and password to DFE102, and upon successful authentication by DFE102, it identifies whether the user is a regular user or an administrator. The screens displayed and the input fields may differ depending on whether the user is a regular user or an administrator. Administrator authentication may be performed by an authentication server.

[0027] If authentication is successful and the administrator logs in, they are granted access to create tasks, register schedules, and execute tasks. General users are granted access to execute tasks.

[0028] The terminal device 101 can be, for example, a PC (Personal Computer), a smartphone, a tablet device, a PDA (Personal Digital Assistant), or a wearable PC (sunglasses type, wristwatch type, etc.). However, it only needs to have communication capabilities and run a dedicated application software on a web browser or DFE 102. For example, a car navigation system, a game console, or a television receiver can also be a terminal device 101.

[0029] Furthermore, if a web browser is also operational on the image forming apparatus 103, the administrator can operate the image forming apparatus to request task creation, schedule registration, and task execution from the DFE 102.

[0030] Furthermore, the DFE102 can display an input operation screen on its own display and accept tasks for creation, schedule registration, and task execution via the keyboard. In this case, the terminal device 101 is not required for the information processing system 100.

[0031] DFE102 is a control device that primarily receives print jobs executed by the image forming apparatus 103, performs image processing (RIP: Raster Image Processor), manages the progress during execution, and monitors for abnormalities. In this embodiment, it also receives maintenance-related processing and requests it to the image forming apparatus 103. DFE102 receives tasks from the terminal device 101 for task creation, schedule registration, and task execution. In other words, DFE102 provides the administrator with a user interface (input operation screen) for operating the image forming apparatus 103. DFE102 has one or more information processing devices.

[0032] DFE102 generates screen information for the screen displayed by the web browser. Screen information is a program written in HTML, XML, scripting languages, and CSS (cascading style sheet), etc., with HTML mainly specifying the structure of the web page, the scripting language defining the behavior of the web page, and CSS specifying the style of the web page. Furthermore, an application realized through the cooperation of client-side screen information and server-side applications and databases is called a web application. In this embodiment as well, the terminal device 101 and DFE102 work together to execute the web application.

[0033] DFE102 performs tasks and task schedule registration processes in the database, and task execution processes (such as changing equipment settings and requesting operations) to the image forming apparatus, in response to requests from the terminal device 101 or the image forming apparatus 103.

[0034] The image forming apparatus 103 executes a print job in response to a request received from the DFE 102. In this embodiment, it also accepts maintenance requests and, for example, changes the machine's settings or performs specified operations according to the task.

[0035] The image forming apparatus 103 has the function of printing an image onto paper. The image forming method can be a laser printer or an inkjet printer, etc. The image forming apparatus 103 may also have the functions of a multifunction printer or an MFP (Multi-function Peripheral / Product / Printer). The image forming apparatus 103 may also be called a printer, printing device, etc.

[0036] Furthermore, the image forming apparatus 103 in this embodiment may also be a so-called commercial printer. A commercial printer is not a device for printing documents for internal use by employees, but rather a device for commercial printing where the printed materials are the product. Commercial printing outputs printed materials used in the business activities of general companies and organizations. For example, it may output flyers, brochures, posters, catalogs, company profiles, manuals, etc. Office image forming apparatuses and commercial image forming apparatuses mainly differ in printing speed, image quality, and the types and sizes of paper they support.

[0037] Furthermore, this embodiment can be applied to devices other than the image forming apparatus 103. For example, it may be a projector (PJ), electronic whiteboard, video conferencing terminal, digital signage, head-up display (HUD) device, industrial machinery, imaging device, sound collection device, medical equipment, networked home appliance, game console, wearable PC or desktop PC, etc.

[0038] In the explanation of Figure 3, it was stated that DFE102 is responsible for maintenance-related processing (Web application). However, maintenance-related processing can be handled by any server device 104; for example, an independent server device 104, as shown in Figure 3(d), may perform maintenance-related processing. In the case of Figure 3(d), the server device 104 communicates with the image forming apparatus 103 to change settings or execute specified operations according to the task.

[0039] Furthermore, the image forming apparatus 103 may perform maintenance-related processing. In this case, the image forming apparatus 103 has the functions of a server device 104.

[0040] <Hardware Configuration> < <dfe>> Figure 4 shows an example of the hardware configuration of DFE102. DFE102 has a configuration similar to that of a computer. DFE102 has a CPU 201, ROM 202, RAM 203, HDD / SSD 204, I / F 205, and an operating unit 206.

[0041] CPU201 uses RAM203 as a workspace and executes the program stored in ROM202.

[0042] HDD / SSD204 is used as a storage unit and stores task and schedule information. The information stored in HDD / SSD204 may also be used by CPU201 when executing read programs.

[0043] I / F205 is an interface that enables communication between the image forming apparatus 103 and the terminal device 101.

[0044] The control unit 206 has a touch panel and displays the status of the image forming apparatus, task schedules, task details, etc. on the screen. It also accepts input from users who perform tasks (administrators, general users) and from administrators who create tasks and register schedules.

[0045] <<Image forming apparatus>> Figure 5 is a schematic diagram showing the general configuration of the image forming apparatus 103 in this embodiment. The image forming apparatus 103 is, for example, an inkjet type image forming apparatus and mainly comprises a paper feeding unit 401, an image forming unit 306, a drying unit 402, a paper discharge unit 403, and a control device 423. In the image forming apparatus 103, an image is formed on the paper P, which is a recording material as a sheet material fed from the paper feeding unit 401, using ink, which is an image forming liquid, in the image forming unit 306. After the ink adhering to the paper is dried in the drying unit 402, the paper is discharged from the paper discharge unit 403.

[0046] The paper feeding unit 401 mainly consists of a paper tray 411 on which multiple sheets of paper P are stacked, a paper feeding device 412 that separates and feeds out the paper one sheet at a time from the paper tray 411, and a pair of registration rollers 413 that feeds the paper to the image forming unit 306. Any type of paper feeding device can be used for the paper feeding device 412, such as a device using rollers or a device using air suction. After the paper is fed out of the paper tray 411 by the paper feeding device 412, its leading edge reaches the pair of registration rollers 413, and then the pair of registration rollers 413 is driven at a predetermined timing to feed the paper to the image forming unit 306. In this embodiment, there are no restrictions on the configuration of the paper feeding unit 401 as long as it feeds the paper P to the image forming unit 306.

[0047] The image forming unit 306 mainly consists of a receiving cylinder 361 that receives the fed paper P, a paper carrying drum 362 that carries the paper P transported by the receiving cylinder 361 on its outer surface, an ink dispensing unit 364 that discharges ink toward the paper P carried on the paper carrying drum 362, and a transfer cylinder 365 that transfers the paper P transported by the paper carrying drum 362 to the drying unit 402. The paper P transported from the paper feeding unit 401 to the image forming unit 306 is grasped at the tip by a paper gripper provided on the surface of the receiving cylinder 361 and transported as the surface of the receiving cylinder 361 moves. The paper transported by the receiving cylinder 361 is transferred to the paper carrying drum 362 at a position opposite to the paper carrying drum 362.

[0048] A paper gripper is also provided on the surface of the paper-carrying drum 362, and the leading edge of the paper is gripped by the paper gripper. In addition, multiple suction holes are formed at a distance from the surface of the paper-carrying drum 362, and a suction airflow toward the inside of the paper-carrying drum 362 is generated at each suction hole by the suction device 363. The paper P transferred from the receiving cylinder 361 to the paper-carrying drum 362 is gripped by the paper gripper at its leading edge and is attracted to the surface of the paper-carrying drum 362 by the suction airflow, and is conveyed as the surface of the paper-carrying drum 362 moves.

[0049] The ink ejection unit 364 of this embodiment ejects four colors of ink: C (cyan), M (magenta), Y (yellow), and K (black) to form an image, and is equipped with individual liquid ejection heads 364C, 364M, 364Y, and 364K for each ink. The liquid ejection heads 364C, 364M, 364Y, and 364K are not limited in their configuration as long as they eject liquid, and any configuration can be used. If necessary, liquid ejection heads that eject special inks such as white, gold, and silver may be provided, or liquid ejection heads that eject liquids that do not form an image, such as surface coating liquids, may be provided.

[0050] The liquid ejection heads 364C, 364M, 364Y, and 364K of the ink ejection unit 364 are controlled by drive signals corresponding to image information. When the paper P supported on the paper-carrying drum 362 passes through the area opposite the ink ejection unit 364, ink of each color is ejected from the liquid ejection heads 364C, 364M, 364Y, and 364K, and an image corresponding to the image information is formed. In this embodiment, the image forming unit 306 is not limited in its configuration as long as it forms an image by adhering liquid to the paper P.

[0051] The drying section 402 mainly consists of a drying mechanism 421 for drying the ink that has adhered to the paper P in the image forming section 306, and a transport mechanism 422 for transporting the paper P that has been transported from the image forming section 306. The paper P that has been transported from the image forming section 306 is received by the transport mechanism 422, then transported through the drying mechanism 421, and then handed over to the paper discharge section 403. As the paper P passes through the drying mechanism 421, it undergoes a drying process, which causes the water and other liquid components in the ink to evaporate, the ink to solidify on the paper P, and the curling of the paper P is suppressed.

[0052] The paper discharge unit 403 mainly consists of a paper discharge tray 431 on which multiple sheets of paper P are stacked. The sheets of paper P transported from the drying unit 402 are sequentially stacked and held on the paper discharge tray 431. In this embodiment, there are no restrictions on the configuration of the paper discharge unit 403, as long as it discharges the sheets of paper P.

[0053] The control device 423 is an information processing device that controls the image forming apparatus. For example, it has a CPU, RAM, ROM, SSD (HDD), communication device, etc. The control device 423 communicates with the DFE 102 to receive setting values ​​and operation requests according to the execution of tasks.

[0054] <About the features> Figure 6 shows the task creation functions of DFE102. Each of the methods in Figure 6 is a function of a web application realized through the cooperation of the server function within DFE102 and the web browser on terminal device 101. First, we will explain the functions that are used generally, regardless of task creation, schedule registration, and task execution. We will also assume that the web browser is running on terminal device 101. Whether the web browser is running on DFE102 or the administrator is directly operating DFE102, the processing of DFE102 can be the same.

[0055] As shown in Figure 6, the DFE102 includes an input acquisition means 11, a screen display means 12, an information update means 13, an information acquisition means 14, and a task / task component / schedule information storage means 20. These functions of the DFE102 are realized by the CPU 201 executing instructions included in one or more programs installed in the DFE102.

[0056] The input acquisition means 11 acquires information from the terminal device 101 that has been entered into the screen displayed by the web browser of the terminal device 101.

[0057] The screen display means 12 generates screen information in response to the operations acquired by the input acquisition means 11. The screen display means 12 is implemented using HTML included in the screen information, JavaScript (registered trademark), and the server program on the DFE 102 side, and updates the screen display in response to input to the web browser.

[0058] The information update means 13 stores the input results and processing results from the web browser in the task, task component, and schedule information storage means 20. The information acquisition means 14 acquires the requested information entered into the web browser from the task, task component, and schedule information storage means 20.

[0059] <<Task creation features>> Next, the task creation function in this embodiment will be described with reference to Figure 6.

[0060] The input acquisition means 11 acquires (receives) input information entered by the administrator into the terminal device 101. If the administrator is operating the web browser displayed by DFE 102, the means acquires input information entered by the administrator into the operation unit 206.

[0061] The task, task component, and schedule information storage means 20 is • Task information (task name, task components and execution order, estimated task duration), • Task component information (task component name, estimated time required to complete the task component), • It stores schedule information (tasks to be performed, scheduled task start time, and scheduled task end time). The task, task component, and schedule information storage means 20 further holds information associated with these. Details will be described later.

[0062] The task estimated time calculation means 15 of the screen display means 12 calculates an estimated time required for task execution by summing the estimated time required for task component execution from the task component information for the task components added to the task acquired by the input acquisition means 11.

[0063] The information update means 13 updates the task information, schedule information, etc., stored in the task, task component, and schedule information storage means 20.

[0064] The information acquisition means 14 acquires task information, task component information, or schedule information stored in the task / task component / schedule information storage means 20, and outputs it to the screen display means 12.

[0065] The screen display means 12 updates the screen displayed by the terminal device 101 by generating screen information. For example, it updates the estimated time required for task execution.

[0066] Next, the functions of the terminal device 101 will be described. The terminal device 101 has a display control means 31, an operation reception means 32, and a communication means 33. These functions of the terminal device 101 are realized by a web browser executing JavaScript (registered trademark) included in the screen information and cooperating with the screen display means 12 of the DFE 102.

[0067] The display control means 31 analyzes the screen information and displays the task creation screen, schedule screen, and task execution screen, which will be described later, on the display.

[0068] The operation reception means 32 accepts operations and inputs from administrators or general users on the task creation screen, schedule screen, and task execution screen.

[0069] Communication means 33 primarily communicates with DFE102 and sends information entered by the administrator on the task creation screen, schedule screen, and task execution screen to DFE102.

[0070] Furthermore, when an administrator or general user operates the DFE102, the DFE102 has the functions of the terminal device 101, and when the image forming apparatus 103 operates, the image forming apparatus 103 has the functions of the terminal device 101.

[0071] <<Features related to the schedule registration function>> Next, we will explain the functions related to the schedule registration function with reference to Figure 7. Figure 7 is a functional block diagram of the schedule registration function among the functions of DFE102. Note that the explanation of Figure 7 will mainly focus on the differences from Figure 6.

[0072] The screen display means 12 in Figure 7 includes a task completion time calculation means 16, a user-specific average required time display means 17, a schedule display update means 18, and a task display update means 19.

[0073] The task completion time calculation means 16 calculates the estimated completion time from the estimated task duration in the task information and the scheduled start time in the schedule information.

[0074] The user-specific average time display means 17 displays the average time required for each user of the task information. The user-specific average time required is displayed when the administrator selects the user who will perform the task.

[0075] The schedule display update means 18 determines the display format of the schedule according to the schedule display setting (day, week, month) and displays tasks in the schedule. If the schedule is changed, the schedule display update means 18 updates the displayed schedule.

[0076] The task display update means 19 displays task information. For example, it displays a list of tasks or the task components that a task has. Also, if the task information is updated, the task display update means 19 updates the displayed tasks.

[0077] <<Functions related to task execution>> Next, we will explain the functions related to the task execution function with reference to Figure 8. Figure 8 is a diagram showing the functions related to the task execution function among the functions that DFE102 has. Note that the explanation of Figure 8 will mainly focus on the differences from Figure 6.

[0078] First, the input acquisition means 11 has a current time acquisition means 21. The current time acquisition means 21 acquires the current time from an RTC (Real Time Clock) or a time server.

[0079] The information update means 13 includes a task execution record registration means 22. The task execution record registration means 22 registers the task start time, the task end time, and the user who performed the task in the schedule information.

[0080] The screen display means 12 includes a schedule display update means 18 and a task display update means 19. The schedule display update means 18 updates the schedule display according to the current time and schedule display settings. The task display update means 19 updates the task display according to the task's execution status and the current time.

[0081] <<Device Specifications>> Next, the functions of the image forming apparatus 103 will be described. The image forming apparatus 103 has a device setting acquisition / update means 24, a communication means 25, a device operation means 26, and a device setting value information storage means 27. These functions of the image forming apparatus 103 are functions or means realized by the control device 423 executing instructions included in one or more programs installed in the image forming apparatus 103.

[0082] Communication means 25 communicates with communication means 23 on the DFE102 side. Communication means 25 is implemented, for example, by a network card or other communication interface that communicates using TCP / IP, or by a USB cable and a communication program that controls communication.

[0083] The device setting information storage means 27 stores the setting values ​​of the image forming apparatus 103. The device setting acquisition / update means 24 acquires or updates the setting values ​​of the image forming apparatus 103 from the device setting information storage means 27. The setting values ​​of the image forming apparatus 103 are diverse, but some examples include setting values ​​for adjusting the ON timing of the solenoid valve.

[0084] The device operating means 26 performs operations on the image forming apparatus 103 as instructed by the DFE 102, according to the task. The operations vary, but one example is printing to detect defective nozzles.

[0085] <Information stored in the task, task component, and schedule information storage device> The information stored in the task, task component, and schedule information storage means 20 will be explained with reference to Figure 9. Figure 9(a) shows an example of task component information. Task component information contains information about what kind of task component it is. In the task component information, the task component ID, task component name, task component work content, and estimated time required to perform the task component are associated. • Task Component ID…This is the identification information for the task component. It is assigned in advance. • Task component name: This is the name of the task component (making it easy for administrators and general users to understand its contents). It is assigned in advance. • Work Description…This refers to the specific work content of the task component. The work description includes API (Application Interface) information for operating and configuring the image forming apparatus 103, as well as UI information such as buttons used during configuration. This information is provided in advance. • Estimated time required to complete task component: This is the estimated time required to complete the task component. It is pre-assigned.

[0086] ID is an abbreviation for Identification, meaning an identifier or identification information. An ID is a name, code, string, number, or a combination of one or more of these used to uniquely distinguish a particular object from multiple objects.

[0087] Figure 9(b) shows an example of average time required information. Average time required information represents the average time required for each user to complete the task. • Task ID: This is the identification information for a task. It is assigned when the task is created. • User ID…This represents the average time required for each task, associated with the identification information of a general user. It is an actual measured value. Tasks that a general user has never performed will be left blank.

[0088] Figure 9(c) shows an example of task information. Task information consists of the task components, etc., that each task possesses. The task information is associated with the task ID, task name, each task component ID, the order in which the task components are executed, and the estimated task duration. • Task ID…This is the identification information for the task. • Task name…This is the name of the task. The administrator can assign it at will. • Each task component ID… This is the identification information for each task component. • Task component execution order: This is the order in which the task components of a task are executed. This can be set by the administrator. • Estimated task duration: This is the sum of the estimated time required to perform each task component. It is calculated by the task duration calculation means 15.

[0089] Figure 9(d) shows an example of schedule information. The schedule information includes tasks registered in the schedule. The schedule information is associated with the schedule ID, the task ID to be performed, the task execution date, the scheduled start time, the scheduled end time, the user scheduled to perform the task, the start time, the end time, the user performing the task, and the recurrence period. • Schedule ID…This is the identification information for a schedule. One schedule corresponds to one task. It is assigned when the schedule is registered. • Task ID to be performed: This is the identification information for the task that is registered in the schedule and will be performed. • Task Execution Date: This is the date on which the task is scheduled to be performed. It is registered by the administrator. • Scheduled start time: This is the time the task is scheduled to begin. It is registered by the administrator. • Estimated completion time: This is the time when the task is expected to be completed. Estimated completion time = Estimated start time + Estimated task duration, or Estimated completion time = Estimated start time + Average duration per user. • User scheduled to perform the task: This is the username of the user scheduled to perform the task (a user ID is also acceptable). This is registered by the administrator. • Start time: This is the time when the task actually began. • Completion time: This is the time when the task was actually completed. • Task Execution User: This is the username of the regular user who actually performed the task. The user identified during login is registered. • Repetition Period: This is the period over which a task is repeated. Many tasks are repetitive. This is registered by the administrator.

[0090] Figure 9(e) shows an example of implementation status information. The implementation status information records the implementation status of each task component. The implementation status information associates the schedule ID with the implementation status of the task component IDs associated with the task in the schedule information. In other words, it registers which task components of the task have been executed. • Schedule ID…This is the identification information for the schedule. • Each task component ID is associated with a "Completed or Not Completed" status... Initially, it is "Not Completed," and it becomes "Completed" when the "Completed" button (described later) is pressed on the task execution screen.

[0091] Figure 9(f) shows an example of user information. User information is information about a user. User information is associated with a user ID and a username. • User ID…This is the user's identification information. It is registered in advance. • Username…This is the user's name, etc. It is registered in advance. User information may include not only these items, but also passwords, affiliations, etc.

[0092] <Operating Procedure> Next, with reference to Figures 10 to 12, the flow of processing or operation performed by the information processing system 100 will be explained.

[0093] First, let's explain how to create a task, referring to Figure 10. Figure 10 is an example of a flowchart illustrating the procedure or operation by which the DFE102 creates a task in response to an operation from an administrator. This can be done by the terminal device 101 communicating with the DFE102, the image forming apparatus 103 communicating with the DFE102, or the administrator directly operating the DFE102.

[0094] The input acquisition means 11 acquires that the administrator has entered information to start creating a task (S11).

[0095] The information acquisition means 14 acquires task component information from the task, task component, and schedule information storage means 20 (S12).

[0096] The screen display means 12 uses the task component information to create screen information for the task creation screen (S13). An example of the task creation screen is shown in Figure 13.

[0097] Next, we obtain that the administrator has entered either a task component to add to the task or an input to save the task (S14).

[0098] If it is an input to add to the task (No in S15), step S14 is repeated. If it is an input to save the task (Yes in S15), the process proceeds to step S16.

[0099] The task estimated duration calculation means 15 calculates the task estimated duration by summing the estimated durations of the task components added to the task (S16).

[0100] The information update means 13 registers the task components and the calculated estimated task duration in the task information (S17).

[0101] In this way, administrators can register tasks by combining task components.

[0102] Next, we will explain how to register a schedule with reference to Figure 11. Figure 11 is an example of a flowchart illustrating the procedure or operation by which the DFE102 registers a task to the schedule in response to an administrator's operation. This can be done by the terminal device 101 communicating with the DFE102, the image forming apparatus 103 communicating with the DFE102, or the administrator directly operating the DFE102.

[0103] The input acquisition means 11 obtains that the administrator has entered the start of schedule registration (S21). The input acquisition means 11 accepts, for example, the selection of a task from the task list shown in Figure 16, which will be described later.

[0104] As a result, the information acquisition means 14 acquires task information, schedule information, and average required time information from the task, task component, and schedule information storage means 20 (S22).

[0105] First, the schedule display update means 18 displays date and time frames according to the display setting (day, week, month) (S23), and the task display update means 19 displays the created tasks using task information, associating them with the date and time frames (S23). Thus, the task schedule is displayed. Figure 17 shows an example of the schedule screen. If the display setting is day, tasks to be executed today are displayed; if the display setting is week, tasks to be executed in the week including today are displayed; and if the display setting is month, tasks to be executed in the month including today are displayed.

[0106] The input acquisition means 11 acquires the task selected by the administrator to be registered in the schedule (S25). For example, this is the task selected from the task list in Figure 16.

[0107] Next, the user-specific average duration display means 17 uses the average duration information to display the user-specific average duration for the selected task (S26). The user-specific average duration display means 17 displays the average duration for the user ID associated with the task ID, along with the username in the user information. This allows the administrator to select the appropriate user to perform the task.

[0108] The input acquisition means 11 acquires the scheduled start time, repetition conditions, and scheduled user for the task entered by the administrator from the terminal device 101 (S27).

[0109] The task completion time calculation means 16 calculates the task completion time by adding the average time required for the tasks of the scheduled users to the scheduled task start time (S28).

[0110] Step S29 is executed repeatedly depending on the repetition condition.

[0111] The information update means 13 registers the scheduled start time, scheduled end time, and scheduled users in the schedule information for the number of repetitions (S29). Schedules may be registered multiple times in the same time slot, as multiple general users may be able to perform different tasks in parallel. Alternatively, if schedules are registered multiple times in the same time slot, the information update means 13 may display an error and request confirmation from the administrator.

[0112] The schedule display update means 18 updates the schedule display using the schedule information (S30).

[0113] Through the process described above, administrators can register tasks in the schedule information.

[0114] Next, the execution of the task will be explained with reference to Figure 12. Figure 12 is a flowchart illustrating the procedure or operation by which the DFE 102 causes the image forming apparatus 103 to execute a task in response to the operation of a general user.

[0115] The input acquisition means 11 acquires input indicating that a general user has opened the task execution screen (S31).

[0116] As a result, the current time acquisition means 21 obtains the current time from the RTC or time server (S32).

[0117] The information acquisition means 14 acquires schedule information, task information registered in the schedule, and task component information associated with the tasks registered in the schedule from the task / task component / schedule information storage means 20, according to the current time (S33). According to the current time, this includes a day, a week, a month, etc. The range displayed from a day, a week, or a month depends on the display settings (day, week, month) of the terminal device 101.

[0118] The schedule display update means 18 displays date and time frames according to the current time and schedule display settings (day, week, month), and displays tasks corresponding to the date and time (S34). The left side of the task execution screen in Figure 18 is displayed.

[0119] Furthermore, the task display update means 19 displays task information that is currently scheduled to be executed based on the current time and schedule information (S35). A task that is currently scheduled to be executed is the task that is most recent to the current time. Even if it is recent, if the start time is not within a certain time frame, the task does not need to be displayed. The right side of the task execution screen in Figure 18 is displayed. In this way, tasks that are likely to be executed at the current time can be displayed automatically, reducing the need for general users to select tasks. Also, displaying task information means that either the task itself is displayed, or the task components that the task possesses are displayed.

[0120] The input acquisition means 11 acquires that a general user has entered "start task" (S36).

[0121] The current time acquisition means 21 acquires the current time (S37).

[0122] The task execution record registration means 22 registers the current time as the task start time in the schedule information (S38).

[0123] The task display update means 19 changes the display of the started task component to the running task display (S39). The display of a task component refers to the state of the button (button 653) that indicates the execution status of each task component, as will be described later. The execution status of a task component is registered in the execution status information in Figure 9(e). The running task display indicates that the task component is currently being executed.

[0124] The input acquisition means 11 acquires that a general user has input a setting change for the image forming apparatus 103 or an operation for the image forming apparatus 103 based on task component information registered in the task information (S40). The task component displays setting items and operation items corresponding to maintenance. Therefore, general users can perform maintenance-related settings and operations without having to select or display a maintenance-related screen.

[0125] If the task component for changing the settings of the image forming apparatus 103 is executed (Yes in S41), the equipment setting acquisition / update means 24 updates the setting values ​​of the image forming apparatus 103 (S42).

[0126] On the other hand, if an operation is performed instead of a task component for changing the settings of the image forming apparatus 103 (No. in S41), the equipment operating means 26 operates the image forming apparatus 103 to perform the specified operation (S43).

[0127] Next, the input acquisition means 11 acquires that a general user has entered a completion check (S44). A completion check means that the execution of the task component has been completed. For example, the general user presses a button. The operation reception means 32 of the terminal device 101 accepts the operation from the general user.

[0128] The process returns to step S40 until all task components registered in the task are completed (No. S45).

[0129] If all task components registered in the task are completed (Yes in S45), the current time acquisition means 21 acquires the current time (S46).

[0130] The task completion record registration means 22 registers the user information of the person who completed the task and the task completion time (current time) in the schedule information (S47).

[0131] The task display update means 19 updates the display of completed tasks to the completed task display (S48).

[0132] In this way, since the DFE102 performs the setting change of the image forming apparatus 103 as one of its tasks, the user does not need to search for a screen to change the settings.

[0133] <Screen example> Figure 13 shows an example of the task creation screen 600. The items included in the task creation screen 600 are described below. • Task name 601…This is a field where the administrator can enter a name for the task, which can be set arbitrarily. • Purpose-based categories 602…Tasks are grouped, and this is a pull-down menu that displays a list of those groups (categories). For example, there are categories related to malfunctions, cleaning, etc. • Add to task…This is a field where the administrator can select items (task components) to add to the task.

[0134] SP item 603 displays a list of task components related to maintenance, which were traditionally performed by service engineers. Figure 14 shows an example of the screen when an SP item is pressed. Special item 604 is not directly related to the image forming apparatus 103, but displays links to items used as task components. Examples include authentication, email sending, and log acquisition (see Figure 15). Existing task 605 is an item for administrators to register already created tasks as task components. Therefore, tasks are reusable. Free-form item 606 is a task component for users to write notes on. This task component is not subject to execution (it is used for memos), and is treated as completed before the task starts (or the button indicating the completion status (button 653) is not displayed).

[0135] Task View 607…This is a field for displaying the contents of Task 51. In Figure 13, one Task 51 has four tasks. Each of these tasks is one Task Component 52. Tasks 1 and 2 are tasks of SP item 603. Task 3 is an existing task 605, where an existing task is registered as a Task Component. The more detailed tasks of the Task Component (Tasks 001 and 002) are existing tasks that were Task Components. Task 4 is a Task Component of Free Text Item 606, where general administrators can set comments and images related to the task (such as photos of the component).

[0136] Each task component has an order change button 608. The administrator can press the order change button 608 to rearrange the execution order of the task components 52.

[0137] When the administrator presses the OK button 609, task component 52 in task view 607 is registered in the task information.

[0138] Figure 14 shows an example of the SP item screen 610 that appears when SP item 603 is pressed. The SP item list 611 is displayed on the left side of the SP item screen 610. When the administrator selects one of the SP item lists 611, the task components 612 corresponding to the selected SP item list 611 are displayed on the right side. Each task component 612 is associated with a checkbox 613, and the administrator can check any of the checkboxes 613. When the administrator presses the OK button 614, the checked task components are displayed in the task view 607 in Figure 13.

[0139] Figure 15 shows an example of the special item list screen 620 that appears when special item 604 is pressed. As shown in Figure 15, the options include general settings, authentication settings, email sending settings, account management, printer management, backup, restore, firmware update, log acquisition, date and time settings, device information export, power management, limitless paper output, timer start, paper information, faulty nozzle diagnosis & correction, and head cleaning. Each of these can be considered an operation (task component).

[0140] Figure 16 shows an example of the task list screen 630. Task names are displayed for each category on the task list screen 630. These tasks are registered by the administrator (some tasks are pre-configured). The administrator can select tasks from this list to register in the schedule. The schedule screen 640 may be displayed upon selection, or the user may display the task list screen 630 from the schedule screen 640 and select the tasks to register.

[0141] Figure 17 shows an example of the schedule screen 640. The items included in the schedule screen 640 are described below. • Task name 641… This is the task name of the task selected by the administrator on the task list screen 630. The administrator may also be able to select the task from a pull-down menu. • Estimated time 642…This is the estimated task duration registered in the task information. If a user is set in the user field 646 and the average duration for this user's task is registered in the average duration information, the user's average duration for that task will be displayed. • Implementation Plan Date 643…This item is where the administrator sets the date on which the task will be executed, using a calendar or similar tool. • Start time 644... This is the setting where the administrator sets the time to start the task execution. • Repeat Period 645… If the task is a recurring task, this is an item where the administrator sets the period for which the task will be repeated. Since there are many recurring tasks, having such a setting can reduce the workload of the administrator. • User section 646…A list of users registered in the user information is displayed in a pull-down menu, etc. Usernames are displayed in a list format corresponding to the average time required for the task, and the administrator can select from them. The selected user scheduled to perform the task is displayed. • Schedule column 647…This column displays tasks registered on the implementation plan date 643 and start time 644 on the schedule. The task completion time calculation means 16 calculates the task completion time from the required time 642 and start time 644. The task display update means 19 displays one task in the schedule column 647 from start time 644 to task completion time, according to the task's completion time.

[0142] When the administrator presses the OK button 648, a schedule similar to the schedule column 647 is displayed, and newly registered tasks are shown in this schedule. The planned implementation date 643 and start time 644 may also be reflected in the schedule column 647 in real time.

[0143] Figure 18 shows an example of the task execution screen 650. The items included in the task execution screen 650 are described below.

[0144] • Schedule section 651…This section displays tasks registered in the schedule information. General users can view task schedules in monthly, weekly, or daily views. The screen display means 12 (schedule display update means 18) displays tasks according to the display setting (monthly, weekly, or daily) and the current time. For example, it displays tasks for one month, one week, or one day including the current time. Figure 18 shows the daily view. When a general user switches the display setting, the schedule display update means 18 retrieves tasks included in the display range of the display setting (daily, weekly, or monthly) from the schedule information, retrieves the task information for these tasks, and updates the schedule display. Tasks displayed in the schedule section 651 are associated with screens related to the execution of those tasks. An example of this is the screen displayed in the task section 652.

[0145] • Task section 652… Displays the most recent task relative to the current time. In Figure 18, the task execution screen 650 is displayed, and the task components of the most recent task are automatically shown. Tasks before and after this most recent task are displayed in the order they were performed. In Figure 18, there are tasks called "Web cleaner replacement," "Channel plate cleaning," and "Head cap cleaning," and the content of "Head cap cleaning" (the most recent task) is displayed.

[0146] Additionally, Task 59 ("Paper feeding belt cleaning"), which has not yet been completed, is displayed at the top.

[0147] Additionally, the task column 652 may display the tasks for the day selected in the schedule column 651.

[0148] Each task component has a button 653, and when the administrator presses button 653 (based on input to the task execution screen 650 according to the execution status), the state of button 653 changes as follows. For example, it may change from Executing → Displaying Tasks in Progress → Displaying Completed Tasks. Note that pressing button 653 may also result in individual task components or tasks being completed. Furthermore, the state change of button 653 may also vary; for example, if button 653 displays Execute and the user presses button 653, a task details screen like Figure 19 (described later) will be displayed. After further input such as settings and execution on the details screen and completing the completion operation, returning to Figure 18, button 653 may change to display Complete. Note that a task (task execution screen 650) may be created using only task components that do not include button 653.

[0149] Figure 19 illustrates an example of a task component related to setting changes. Figure 19 shows an example of the task field 652 (screen corresponding to the task component) of the task execution screen 650. In Figure 19, a general user can set a setting value in the "Change Value" item 654, and by pressing button 653, the terminal device 101 can send the setting value to the image forming apparatus 103 via DFE 102. The device setting acquisition / update means 24 of the image forming apparatus 103 stores the setting value in the device setting value information storage means 27. In this way, the setting value can be changed from a task registered in the schedule. Note that Figure 19 may also be the task details screen displayed when button 653 in Figure 18 is pressed.

[0150] The task component can display the current value currently set in the image forming apparatus 103 in item 655, "Current Value".

[0151] Task components that do not change settings can also be executed by general users from the schedule. For example, in the special item "Faulty Nozzle Diagnosis & Correction," pressing the execute button sends a request for the operations necessary for "Faulty Nozzle Diagnosis & Correction" to the image forming apparatus 103 via DFE102. The equipment operation means 26 of the image forming apparatus 103 performs a test print to detect faulty nozzles, reads the print result with a scanner, and determines whether there are any faulty nozzles. If there are faulty nozzles, it performs cleaning of the nozzles or correction processing to exclude them from the ejection target. In this way, the image forming apparatus 103 can be operated from tasks registered in the schedule. Note that the task column 652 in Figure 18 and Figure 19 may include means such as buttons or checkboxes for inputting whether work for each task component or the entire task has been completed, as well as means for inputting notes such as messages from the worker who performed the task. Such inputs that do not involve communication from DFE102 (information processing device) to image forming apparatus 103 (equipment), such as inputting whether work has been completed or writing text, may also be examples of task-related inputs.

[0152] <Main effects> As described above, in the information processing system 100 of this embodiment, administrators can register maintenance tasks in the schedule. Furthermore, since the information processing system 100 opens the necessary screens for the tasks registered at the current time, general users can proceed with maintenance without having to search for maintenance-related screens.

[0153] <Other application examples> Although the best mode for carrying out the present invention has been described above using examples, the present invention is not limited in any way to these examples, and various modifications and substitutions can be made without departing from the spirit of the present invention.

[0154] For example, in this embodiment, the terminal device uses a general-purpose web browser, but a dedicated application may be used for the DFE102.

[0155] Furthermore, the configuration examples in Figures 6, 7, and 8 are divided according to their main functions to facilitate understanding of the processing performed by the terminal device 101, DFE 102, and image forming apparatus 103. The present invention is not limited by the way the processing units are divided or the names of those units. The processing of the terminal device 101, DFE 102, and image forming apparatus 103 can be further divided into more processing units depending on the processing content. Also, one processing unit can be divided to include even more processing.

[0156] Furthermore, the apparatus described in the examples represents only one of several computing environments for carrying out the embodiments disclosed herein. In one embodiment, DFE102 includes multiple computing devices, such as a server cluster. The multiple computing devices are configured to communicate with each other via any type of communication link, including networks and shared memory, and perform the processing disclosed herein.

[0157] Furthermore, the DFE102 can be configured to share the disclosed processing steps, such as the flowcharts in Figures 10 to 12, in various combinations. For example, a process executed by a given unit may be executed by multiple information processing devices of the DFE102. Also, the DFE102 may be consolidated into a single server device or divided into multiple devices.

[0158] Each of the functions of the embodiments described above can be realized by one or more processing circuits. Hereinafter, "processing circuit" as used herein includes processors programmed to execute each function by software, such as processors implemented by electronic circuits, as well as devices such as ASICs (Application Specific Integrated Circuits), DSPs (Digital Signal Processors), FPGAs (Field Programmable Gate Arrays), and conventional circuit modules designed to execute each of the functions described above. [Explanation of symbols]

[0159] 101 Terminal device 102 DFE 103 Image forming apparatus 104 Server Device [Prior art documents] [Patent Documents]

[0160] [Patent Document 1] Japanese Patent Publication No. 2001-225531< / dfe>

Claims

1. Information processing equipment, An acquisition unit that acquires information on tasks related to equipment maintenance, An input acquisition unit that acquires user input regarding the start or end of a task corresponding to the aforementioned information, A registration unit that registers the start time when the task was started or the end time when the task was completed, based on the user input. To make it function as, The task relating to the maintenance of the aforementioned equipment includes multiple task components, program.

2. Information processing equipment, An acquisition unit that acquires information on tasks related to equipment maintenance that have been registered in advance, Based on the information of the aforementioned tasks, a first reception unit accepts the selection of one task, Based on user information, there is a second reception section that accepts the selection of one user, A registration unit that registers the aforementioned task and the aforementioned user who will perform the aforementioned task in association with the schedule information. To make it function as, The task relating to the maintenance of the aforementioned equipment includes multiple task components, program.

3. Information processing equipment, An acquisition unit that acquires information on tasks related to equipment maintenance, An input acquisition unit that acquires user input regarding the start or end of a task corresponding to the aforementioned information, A registration unit that registers the start time when the task was started or the end time when the task was completed, based on the user input, A screen information generation unit generates schedule information and screen information for a screen that includes the task associated with the schedule information, based on the information of the task. A program that makes it function as such.

4. The information processing device is further configured to function as a receiving unit that receives input for adding the plurality of task components to the task. The program according to claim 1 or 2.

5. The information processing device is further configured to function as a task component registration unit that registers one of the multiple task components. The receiving unit receives input to add the one task component to the task. The program according to claim 4.

6. The information processing device is further configured to function as a calculation unit that calculates the total time required for a task by summing the required times for each of the multiple task components. The program according to claim 1 or 2.

7. The aforementioned information processing device is further configured to function as a means for acquiring the current time, The registration unit registers the start time or end time of the task based on the current time. The program according to claim 1.

8. When the screen information generation unit receives a selection for the task on the screen, it generates screen information for the screen related to the execution of the task. The screen relating to the execution of the aforementioned task includes a screen for receiving user input regarding the start or end of the aforementioned task. The program according to claim 3.

9. The information processing device further includes a third receiving unit that receives the scheduled start time of the task, A second calculation unit calculates the estimated end time of the task based on the aforementioned scheduled start time and the duration of the task. To make it function as The program according to claim 5.

10. The aforementioned information processing device is further configured to function as an authentication unit for authenticating users. When the task is completed, the registration unit registers the user identified by the authentication unit in association with the task. The program according to claim 1.

11. The information processing device is further configured to function as a receiving unit that receives input for the repetition period, which is the frequency at which the task is repeated. The program according to claim 2.

12. An acquisition unit that acquires information on tasks related to the maintenance of equipment, An input acquisition unit that acquires user input regarding the start or end of a task corresponding to the aforementioned information, A registration unit that registers the start time when the task was started or the end time when the task was completed, based on the user input, It has, The task relating to the maintenance of the aforementioned equipment includes multiple task components, Information processing device.

13. An acquisition unit that acquires information on tasks related to the maintenance of equipment that have been registered in advance, Based on the information of the aforementioned tasks, a first reception unit accepts the selection of one task, Based on user information, there is a second reception section that accepts the selection of one user, A registration unit that registers the aforementioned task and the aforementioned user who will perform the aforementioned task in association with the schedule information, It has, The task relating to the maintenance of the aforementioned equipment includes multiple task components, Information processing device.

14. An acquisition unit that acquires information on tasks related to the maintenance of equipment, An input acquisition unit that acquires user input regarding the start or end of a task corresponding to the aforementioned information, A registration unit that registers the start time when the task was started or the end time when the task was completed, based on the user input, A screen information generation unit generates schedule information and screen information for a screen including the task associated with the schedule information, based on the information of the task. An information processing device having

15. A method performed by an information processing device, The acquisition unit performs the process of acquiring information about tasks related to equipment maintenance, The input acquisition unit performs a process to acquire user input related to the start or end of a task corresponding to the aforementioned information, The registration unit performs the process of registering the start time when the task was started or the end time when the task was completed, based on the user input. The task relating to the maintenance of the aforementioned equipment includes multiple task components, method.

16. A method performed by an information processing device, The acquisition unit performs a process to acquire information on tasks related to equipment maintenance that have been registered in advance. The first reception unit processes the selection of a task from the task information, The second reception section processes the user's selection based on the user's information. The registration unit performs a process of registering the aforementioned task and the aforementioned user who will perform the aforementioned task in association with the schedule information. Perform The task relating to the maintenance of the aforementioned equipment includes multiple task components, method.

17. A method performed by an information processing device, The acquisition unit performs the process of acquiring information about tasks related to equipment maintenance, The input acquisition unit performs a process to acquire user input related to the start or end of a task corresponding to the aforementioned information, The registration unit performs a process to register the start time when the task was started or the end time when the task was completed, based on the user input. The screen information generation unit performs a process to generate schedule information and screen information for a screen including the task associated with the schedule information, based on the information of the task. How to do it.

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