Security lockers and how to register a security locker

The system addresses facial recognition mismatches in lockers by using remote server processing for user registration and dual verification, improving convenience and security.

JP7863719B2Active Publication Date: 2026-05-22PANASONIC INTELLECTUAL PROPERTY MANAGEMENT CO LTD
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
PANASONIC INTELLECTUAL PROPERTY MANAGEMENT CO LTD
Filing Date
2021-10-04
Publication Date
2026-05-22

AI Technical Summary

Technical Problem

Conventional facial recognition systems in lockers often result in mismatches, leading to user inconvenience and security issues, particularly when relying on human intervention for verification.

Method used

A system that performs user registration by capturing a face image and issuing a code, with facial feature and code information processed on a remote server, ensuring secure management and quick completion of the registration process, and requiring both facial and code verification for successful authentication.

Benefits of technology

Enhances user convenience and security by promptly notifying users of registration completion and ensuring high-security authentication through remote processing and dual verification methods.

✦ Generated by Eureka AI based on patent content.

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Patent Text Reader

Abstract

To ensure ease of use for users when taking out items deposited in a vault and a high-level security for identity authentication.SOLUTION: On the occasion of user registration for registering user information required for identity authentication performed when unlocking a security locker locked by an electronic lock, a screen for acquiring a face image of the user's face for registration and issuing a two-dimensional code to the user is displayed on a display that presents the user registration procedure to the user in order to register the user's information required for face matching and two-dimensional code matching performed by a management server for the purpose of identity authentication. In addition, a screen for notifying the user and obtaining the user's consent regarding the acquisition of the user's face image for identity authentication is shown on the display.SELECTED DRAWING: Figure 6
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Description

Technical Field

[0001] The present invention relates to a process for user registration that performs processing related to registering user information necessary for user authentication performed when unlocking a storage unit locked by an electronic lock. Locker box Security lockers and how to register a security locker

Background Art

[0002] In facilities such as railway stations, there are lockers, so-called coin lockers, where users can temporarily deposit their luggage by inserting coins. In addition, in order to improve the convenience for users, keyless lockers using IC cards have also become widespread. In such keyless lockers using IC cards, user authentication is performed based on the information held on the IC card to confirm that the user at the time of picking up the luggage is the same person who deposited the luggage.

[0003] On the other hand, there is also a known technique for performing user authentication at the time of picking up luggage by face recognition without using an IC card (see Patent Document 1). In this technique, a face image of the user is obtained by photographing the user's face at the time of depositing the luggage (locking), and the face image is registered. Also, at the time of picking up the luggage (unlocking), a face image of the user is obtained by photographing the user's face, and the face image at the time of depositing the luggage and the face image at the time of picking up are compared.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] Now, with facial recognition, mismatches can occur even when the same person is identified. If such a mismatch occurs in a keyless storage locker, the user will be unable to retrieve their belongings. Therefore, in conventional technology, an attendant visually compares the facial image of the person being recognized with the facial image of the registered person to confirm they are the same person before unlocking the locker. This allows the user to retrieve their belongings even if a mismatch occurs in facial recognition. However, this method, which relies on an attendant, causes inconvenience such as long waiting times for users, making it inconvenient for them. Therefore, it is desirable to improve the user experience when retrieving items stored in the locker. Furthermore, there are cases where high security is required for identity verification, and it is desirable to meet these requirements as well.

[0006] Therefore, the present invention is Locker box It offers user-friendliness when retrieving deposited items and ensures a high level of security for user authentication. Security lockers and how to register a security locker The primary purpose is to provide. [Means for solving the problem]

[0007] This invention Security locker It was locked by an electronic lock. Locker box This process involves registering user information necessary for authentication when unlocking the device. Security locker The system comprises a display that presents the user with an operation screen relating to the user registration procedure, and a processor, wherein the processor displays instructions on the operation screen regarding the acquisition of a registration face image taken of the user's face and the issuance of code information to be given to the user, in order to register the user's information necessary for face matching and code matching performed for the user's identity authentication, and based on the user's operation on the operation screen, transmits a user registration request including the registration face image to a server device via the network, and the server device executes a process to extract face feature information from the registration face image and a process to issue the code information, and the Locker boxThe system registers the facial feature information and code information to the corresponding user management table, and upon receiving a user registration completion report from the server device, it displays a notification on the operation screen indicating that user registration is complete, and deletes the registration facial image held on the device.

[0008] Furthermore, this invention How to register for a security locker It was locked by an electronic lock. Locker box The processor handles the user registration process, which involves registering the user's information necessary for authentication when unlocking the device. Security locker A registration method, wherein, in order to register user information necessary for face matching and code matching performed for the aforementioned identity authentication, instructions regarding the acquisition of a registration face image taken of the user's face and the issuance of code information to be given to the user are displayed on the operation screen, and based on the user's operation on the operation screen, a user registration request including the registration face image is sent to a server device via the network, and the server device performs a process of extracting face feature information from the registration face image and a process of issuing the code information, and the Locker box The facial feature information and code information are registered in the corresponding user management table, and when a user registration completion report is received from the server device, a notification indicating that user registration is complete is displayed on the operation screen, In the aforementioned security locker The configuration is such that the retained face image for registration is deleted. [Effects of the Invention]

[0009] According to the present invention, for performing facial recognition and code verification for identity authentication Security locker In this system, we will securely manage the facial images of users, Security locker By having a server device located in a separate location quickly execute the user registration process, it is possible to promptly notify users that user registration is complete. Locker boxThe usability of the user when taking out the items deposited can be improved. On the other hand, if the matching results cannot be obtained in both face verification and code verification, it can be operated so that the personal authentication fails. Thereby, high security can be ensured for the personal authentication.

Brief Description of Drawings

[0010] [Figure 1] Overall Configuration Diagram of the Security Locker System According to the First Embodiment [Figure 2] Front View Showing the Appearance of the Security Locker [Figure 3] Block Diagram Showing the Schematic Configuration of the Security Locker [Figure 4] Block Diagram Showing the Schematic Configuration of the Management Server [Figure 5] Explanatory Diagram Showing the Outline of the Processes Performed at the Time of Luggage Depositing in the Security Locker and the Management Server [Figure 6] Explanatory Diagram Showing the Screen Displayed on the Display of the Security Locker at the Time of Luggage Depositing [Figure 7] Flowchart Showing the Operation Procedure at the Time of User Registration in the Security Locker and the Management Server [Figure 8] Explanatory Diagram Showing the Outline of the Processes Performed at the Time of Luggage Retrieval in the Security Locker and the Management Server [Figure 9] Explanatory Diagram Showing the Screen Displayed on the Display of the Security Locker at the Time of Luggage Retrieval [Figure 10] Flowchart Showing the Operation Procedure at the Time of Luggage Retrieval in the Security Locker and the Management Server [Figure 11] Flowchart Showing the Procedure of the Unlocking Permission Judgment Process Performed by the Management Server [Figure 12] Flowchart Showing the Procedure of the Unlocking Permission Judgment Process Performed by the Management Server [Figure 13] Explanatory Diagram Showing the Outline of the Processes Performed by the Security Locker and the Management Server at the Time of Unlocking [Figure 14] Explanatory Diagram Showing the Setting Screen Displayed on the Management Terminal [Figure 15] Overall configuration diagram of the security locker system according to the second embodiment [Figure 16] Block diagram showing the schematic configuration of the register according to the second embodiment [Figure 17] Block diagram showing the schematic configuration of the security locker according to the second embodiment

Mode for Carrying Out the Invention

[0011] The first invention made to solve the above problems is to perform processing related to user registration for registering user information necessary for user authentication performed when unlocking a Locker box locked by an electronic lock. It comprises a display for presenting an operation screen related to the procedure of the user registration to the user, and a processor. The processor, for registering user information necessary for face verification and code verification performed for the user authentication, causes the operation screen to display acquisition of a registration face image obtained by photographing the user's face, and guidance regarding issuance of code information to be delivered to the user. Based on the user's operation on the operation screen, a user registration request including the registration face image is transmitted to a server device via a network. In the server device, extraction processing of face feature information from the registration face image and issuance processing of the code information are executed, the face feature information and the code information are registered in a user management table corresponding to the Security locker When a user registration completion report is received from the server device, a notification indicating that the user registration is completed is displayed on the operation screen, and the registration face image held in the own device is deleted. Locker box In this way, in

[0012] for performing face verification and code verification for user authentication, the user's face image can be safely managed, and Security locker the user registration process can be quickly executed on a server device installed at a location separate from Security locker and the user can be quickly notified that the user registration is completed. Thereby, Locker boxThis improves user convenience when retrieving items deposited in the system. Furthermore, it can be designed so that authentication fails only if both facial recognition and code verification do not yield a match. This ensures a high level of security for user authentication.

[0013] Furthermore, the second invention relates to a screen in which the processor notifies the user and obtains the user's consent regarding the acquisition of the user's facial image for the purpose of user authentication. The aforementioned operation screen The configuration will be such that it is displayed on [this screen].

[0018] According to this, the user's facial image is stored only on the server device and not on the user authentication registration device, thus allowing for secure management of the user's facial image.

[0019] Furthermore, the third invention is that when the processor receives a user registration completion report from the server device, the user selects the aforementioned Locker box The system is configured to display a message on the operation screen indicating that it has become available.

[0020] According to this, users can be promptly notified when the storage equipment becomes available for use.

[0021] Also, The fourth The invention is that the processor is The aforementioned code information As a method of providing the code to the user, the code is printed using a printing device. information Printing of the code and the mobile device held by the user. information A screen that accepts user input to select at least one of the following: send or The aforementioned operation screen The configuration will be such that it is displayed on [this screen].

[0022] According to this, users can easily undergo identity verification by presenting the screen of their mobile device displaying a code image to the authentication device, or by presenting a sheet with the code image printed on it.

[0023] Also, Fifth The invention is, The aforementioned code informationThe configuration shall be either a two-dimensional code or a one-dimensional code.

[0024] According to this, it is possible to read code images with high accuracy.

[0025] Furthermore, the sixth invention is locked by an electronic lock. Locker box The processor handles the user registration process, which involves registering the user's information necessary for authentication when unlocking the device. Security locker A registration method, wherein, in order to register user information necessary for face matching and code matching performed for the aforementioned identity authentication, instructions regarding the acquisition of a registration face image taken of the user's face and the issuance of code information to be given to the user are displayed on the operation screen, and based on the user's operation on the operation screen, a user registration request including the registration face image is sent to a server device via the network, and the server device performs a process of extracting face feature information from the registration face image and a process of issuing the code information, and the Locker box The facial feature information and code information are registered in the corresponding user management table, and when a user registration completion report is received from the server device, a notification indicating that user registration is complete is displayed on the operation screen, In the aforementioned security locker The configuration is such that the retained face image for registration is deleted.

[0026] According to this, similar to the first invention, for performing facial recognition and code verification for identity verification Security locker In this system, we will securely manage the facial images of users, Security locker By having a server device located in a separate location quickly execute the user registration process, it is possible to promptly notify users that user registration is complete. Locker box It offers user-friendliness when retrieving items deposited in the system, and ensures a high level of security for user authentication.

[0027] Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[0028] (First Embodiment) Figure 1 is an overall configuration diagram of the security locker system according to the first embodiment.

[0029] This security locker system (storage system) comprises a security locker 1 (storage device, registration device, authentication device), a management server 2 (server device), a management terminal 3, and a mobile terminal 4. The security locker 1, management server 2, management terminal 3, and mobile terminal 4 are connected via a network.

[0030] This security locker system performs identity verification when a user retrieves their belongings, confirming that the user is the person who deposited the items. If the authentication is successful, security locker 1 is unlocked, and the user can retrieve their deposited belongings.

[0031] In this embodiment, identity verification is performed using facial recognition and QR code verification. Facial recognition compares the user's facial image taken at the time of luggage deposit (registration facial image) with the user's facial image taken at the time of luggage retrieval (authentication facial image). QR code verification compares the QR code issued to the user at the time of luggage deposit with the QR code presented by the user at the time of luggage retrieval. The QR code is, for example, a QR code (registered trademark) and proves that the person presenting it is the person who deposited the luggage. The QR code is issued by the management server 2 during user registration.

[0032] Security Locker 1 functions as a register (registration device) that processes user registration, registering user information necessary for user authentication. When a user deposits luggage, it takes a picture of the user's face and sends the resulting facial image (registration facial image) to the management server 2.

[0033] Furthermore, security locker 1 functions as a checker (authentication device) that processes user authentication, and when the user retrieves their luggage, it takes a picture of the user's face and sends the user's facial image (authentication facial image) to the management server 2. In addition, security locker 1 sends the two-dimensional code presented by the user when the user retrieves their luggage to the management server 2.

[0034] When luggage is deposited, the management server 2 obtains the user's facial image (a facial image for registration) and other information from the security locker 1 and performs user registration processing. At this time, the management server 2 issues a two-dimensional code to be given to the user. Specifically, the management server 2 causes the security locker 1 to output a sheet with the two-dimensional code printed on it. The management server 2 also sends an email to the user's mobile device 4 containing link information (e.g., the URL of the web page) to access the website that distributes the two-dimensional code. The sheet with the printed two-dimensional code and the mobile device 4 become the medium for the two-dimensional code, and the user presents this medium to the security locker 1 when retrieving their luggage. The website that distributes the two-dimensional code is built by the management server 2, but it may also be built by a server device other than the management server 2.

[0035] Furthermore, when a package is picked up, the management server 2 obtains the user's facial image (authentication facial image) and a QR code from the security locker 1 and performs facial matching and QR code matching processes for user authentication. If user authentication is successful and a decision is made to permit unlocking, an unlocking permission notification is sent from the management server 2 to the security locker 1, and the security locker 1 is unlocked. On the other hand, if user authentication fails and a decision is made not to permit unlocking, an unlocking denial notification is sent from the management server 2 to the security locker 1, and the security locker 1 remains locked.

[0036] Management terminal 3 is operated by the administrator and consists of a PC or similar device. On management terminal 3, the administrator performs operations to set conditions related to the processing performed on management server 2.

[0037] Mobile device 4 is a smartphone or similar device owned by the user. Mobile device 4 functions as a medium for the QR code issued to the user during user registration. Specifically, mobile device 4 displays the QR code on its screen by accessing a website using a web browser based on link information distributed from management server 2.

[0038] In this embodiment, a code image, specifically a two-dimensional code such as a QR code (registered trademark), is provided to the user as a means of proving that the user is the person who deposited the luggage when picking it up. However, the code image is not limited to a two-dimensional code, and may also be a one-dimensional code such as a barcode.

[0039] Next, we will describe security locker 1. Figure 2 is a front view showing the exterior of security locker 1.

[0040] Security locker 1 is equipped with multiple locker boxes 5 (storage compartments) for storing users' belongings. Security locker 1 is also equipped with a camera 11, a motion sensor 12, displays 13 and 14, a printer 15 (printing device), and an electronic lock 16.

[0041] Camera 11 photographs the user's face when they deposit their luggage. Camera 11 also photographs the user's face when they pick up their luggage. Furthermore, when the user picks up their luggage, camera 11 photographs the user's face along with the QR code they present, specifically the sheet on which the QR code is printed or the screen of the mobile device 4 displaying the QR code.

[0042] The motion sensor 12 detects when a person approaches the security locker 1. When the motion sensor 12 detects a person, the displays 13 and 14 begin displaying information.

[0043] Display 13 displays a screen related to user registration when luggage is deposited. Display 13 also displays a screen related to user authentication (facial recognition and QR code verification) when luggage is retrieved. This display 13 is a touch panel, allowing users to operate the screen.

[0044] Normally, the display 14 functions as digital signage, showing content such as advertisements and weather forecasts. However, when a person using the security locker 1 is detected, an information screen related to the security locker 1 is displayed. For example, a screen that guides the user to the location of the locker box 5 selected when depositing luggage, or a screen that guides the user to the location of the locker box 5 currently in use when retrieving luggage.

[0045] Printer 15 prints a sheet with a two-dimensional code when luggage is checked in. When the user picks up their luggage, they present this sheet with the two-dimensional code in front of camera 11, and the management server 2 performs two-dimensional code verification.

[0046] The electronic lock 16 locks and unlocks the door of the locker box 5.

[0047] In this embodiment, the security locker 1 (storage device) is provided with multiple locker boxes 5 (storage compartments). However, the storage device is not limited to having multiple storage compartments; a configuration with only one storage compartment is also possible. For example, if the storage device is a key box used to store keys for rooms or vehicles within a building, such as in a business office, it may have only one storage compartment. In this case, one or more users use the key box, and the user's information is registered in advance.

[0048] Next, we will describe the general configuration of security locker 1. Figure 3 is a block diagram showing the general configuration of security locker 1.

[0049] In addition to a camera 11, a motion sensor 12, displays 13 and 14, a printer 15, and an electronic lock 16, the security locker 1 is equipped with a communication unit 17, a storage unit 18, and a processor 19.

[0050] The communications unit 17 communicates with the management server 2 via the network.

[0051] The memory unit 18 stores programs and other data that are executed by the processor 19.

[0052] The processor 19 performs various processes by executing programs stored in the memory unit 18. In this embodiment, the processor 19 performs processes such as facial image acquisition, user registration request processing, two-dimensional code issuance processing, two-dimensional code acquisition processing, user authentication request processing, door opening / closing control processing, and GUI control processing.

[0053] In the facial image acquisition process, when luggage is deposited, the processor 19 detects a person's face from the image captured by the camera 11, extracts the face region from the image, and obtains the user's facial image (facial image for registration). Also, when luggage is retrieved, the processor 19 detects a person's face from the image captured by the camera 11, extracts the face region from the image, and obtains the user's facial image (facial image for authentication).

[0054] In the user registration request process, the processor 19 sends a user registration request from the communication unit 17 to the management server 2. The user registration request includes the box ID of the locker box 5 that the user wishes to use and a facial image of the user. Upon receiving the user registration request, the management server 2 performs user registration processing to register information about the user. The management server 2 also performs processing to issue a two-dimensional code to be given to the user.

[0055] In the two-dimensional code issuance process, the processor 19 issues a two-dimensional code to the user at the time of baggage deposit, which was issued by the management server 2. Specifically, as a first method, the printer 15 is controlled to output a sheet with the two-dimensional code printed on it. As a second method, the management server 2 can send an email to the mobile terminal 4 containing link information to access a website that displays the two-dimensional code as part of the two-dimensional code issuance process. As a method of issuing the two-dimensional code to the user, a screen is displayed on the display that accepts user input to select at least one of the following: printing the two-dimensional code using a printing device or sending the two-dimensional code to the mobile terminal the user possesses, allowing the user to select the method of issuing the two-dimensional code (printing and sending). Alternatively, the two-dimensional code may be transmitted from the security locker 1 to the mobile terminal 4 using short-range wireless communication such as Bluetooth®.

[0056] In the QR code acquisition process, the processor 19 acquires the QR code presented by the user using a QR code medium when picking up the package. Specifically, it detects the area containing the QR code from the image captured by the camera 11, extracts the area containing the QR code from the image, acquires an image of the QR code, and obtains the QR code information (information stored in the image of the QR code) by reading that image. Note that the reading of the QR code image may be performed by the management server 2.

[0057] In the user authentication request processing, the processor 19 sends a user authentication request from the communication unit 17 to the management server 2. Upon receiving the user authentication request, the management server 2 performs user authentication (face matching and QR code matching), and depending on the success or failure of the authentication, sends either an unlocking permission notification (authentication successful) or an unlocking denial notification (authentication failed) from the management server 2 to the security locker 1.

[0058] In the door opening / closing control process, the processor 19 controls the opening and closing of the locker box 5 door in response to instructions from the management server 2. Specifically, when it receives an unlocking permission notification from the management server 2, it controls the electronic lock 16 to unlock the locker box 5, and when it receives an unlocking denial notification, it maintains the locked state of the locker box 5.

[0059] In the GUI control process, the processor 19 displays user registration and authentication screens distributed from the management server 2 on the display 13. It also acquires input information and controls the screen in response to user input using the input function of the display 13 (in this case, the touch panel).

[0060] Next, we will describe the general configuration of management server 2. Figure 4 is a block diagram showing the general configuration of management server 2.

[0061] The management server 2 comprises a communication unit 21, a storage unit 22, and a processor 23.

[0062] The communications unit 21 communicates with the security locker 1, the management terminal 3, and the mobile terminal 4 via the network.

[0063] The memory unit 22 stores programs and other data executed by the processor 23. The memory unit 22 also stores registration information (user management information) for the user management table. The user management table contains user information necessary for user authentication (see Figure 5).

[0064] The processor 23 performs various processes by executing programs stored in the memory unit 22. In this embodiment, the processor 23 performs processes such as facial feature extraction, two-dimensional code generation, information management, two-dimensional code issuance, facial matching, two-dimensional code matching, unlocking feasibility determination, and unlocking control. The facial feature extraction, two-dimensional code generation, and information management processes are related to user registration. The facial feature extraction, facial matching, two-dimensional code matching, and unlocking feasibility determination processes are related to user authentication.

[0065] In the facial feature extraction process, the processor 23 extracts facial feature information from the user's facial image obtained from the security locker 1 when depositing and retrieving luggage.

[0066] In the two-dimensional code issuance process, processor 23 issues (generates) a two-dimensional code to be given to the user when the luggage is checked in. The two-dimensional code stores specific information that proves the person who checked in the luggage is the person in question. This specific information is information that does not realistically overlap with two-dimensional codes issued to other people, such as a random number.

[0067] In the information management process, processor 23 registers the box ID (number) of the locker box 5 that the user wishes to use when depositing luggage, the user's facial feature information obtained through the facial feature extraction process, and the two-dimensional code issued through the two-dimensional code issuance process into the user management table. In addition, the user management table also registers other information about the user, such as their email address.

[0068] In the QR code issuance process, the processor 23 sends an email from the communication unit 21 to the mobile terminal 4 containing link information for accessing a website that displays the QR code issued to the user. Alternatively, the email containing the QR code itself may be sent to the mobile terminal 4.

[0069] In the facial matching process, the processor 23 compares the user's facial feature information obtained in the facial feature extraction process with the facial feature information registered in the user management table when the package is picked up.

[0070] In the two-dimensional code matching process, the processor 23 compares the two-dimensional code obtained from the security locker 1 when the package is picked up with the two-dimensional code registered in the user management table.

[0071] In the unlocking permission determination process, the processor 23 determines whether user authentication is successful based on the matching results of the face matching process and the two-dimensional code matching process, and based on the success or failure of user authentication, it determines whether the locker box 5 currently in use by the user can be unlocked, that is, whether or not unlocking is permitted. In this embodiment, the administrator can select either AND authentication or OR authentication as the authentication method. In AND authentication, user authentication is determined to be successful if a match is obtained in both face matching and two-dimensional code matching. In OR authentication, user authentication is determined to be successful if a match is obtained in either face matching or two-dimensional code matching.

[0072] In the unlocking control process, the processor 23 controls the unlocking of the electronic lock 16 in the security locker 1. Specifically, when a package is retrieved, the communication unit 21 sends an unlocking permission notification or an unlocking denial notification to the security locker 1, depending on the result of the unlocking permission determination process, i.e., whether or not unlocking is permitted.

[0073] In this embodiment, the management server 2 (server device) is the verification unit that performs face verification and two-dimensional code verification, but the security locker 1, which acts as an authentication device, may also be the verification unit that performs face verification and two-dimensional code verification. Furthermore, in this embodiment, the management server 2 performs the unlocking permission determination process, but other servers besides the management server 2 may also perform the unlocking permission determination process, and the security locker 1, which acts as an authentication device, may also perform the unlocking permission determination process.

[0074] Next, we will explain the processes performed when luggage is deposited in security locker 1 and management server 2. Figure 5 is an explanatory diagram showing an overview of the processes performed when luggage is deposited in security locker 1 and management server 2.

[0075] When luggage is deposited, security locker 1 and management server 2 perform a process related to user registration for using security locker 1. Security locker 1 and management server 2 also issue a two-dimensional code and provide it to the user. Note that the user registration process may be performed in advance at a location other than the security locker 1 location, using an application installed on the user's mobile device 4.

[0076] Specifically, first, security locker 1 acquires the user's face image from the image captured by camera 11 (face image acquisition process) and sends the user's face image to management server 2. Also, security locker 1 allows the user to select the locker box 5 they wish to use using display 13, acquires the box ID of locker box 5 based on the user's screen operation, and sends that box ID to management server 2.

[0077] Management Server 2 extracts facial feature information from the user's facial image received from Security Locker 1 (facial feature extraction process). Management Server 2 also issues a two-dimensional code to be given to the user (two-dimensional code issuance process). Then, Management Server 2 associates the box ID (identification information of the storage area) of Locker Box 5 received from Security Locker 1, the user's facial feature information, and the two-dimensional code given to the user, and registers them in the user management table (information management process). Note that the information about the facial image registered in the user management table may be the facial image itself, in addition to the facial feature information.

[0078] Furthermore, if the user selects "transmission" as the method for receiving the QR code, the management server 2 sends an email to the mobile terminal 4 via the communication unit 21 containing link information (e.g., the URL of the web page) for accessing the website that distributes the QR code (QR code delivery process). The mobile terminal 4 then uses a web browser to access the website based on the link information, and the QR code is displayed on the screen. When registering a user, the security locker 1 can display an email address input screen to allow the user to obtain the email address for the mobile terminal 4.

[0079] Furthermore, in security locker 1, if the user selects printing as the method for obtaining the QR code, the QR code is obtained from management server 2, and printer 15 outputs a sheet with the QR code printed on it (QR code issuance process).

[0080] Next, we will explain the user's actions when depositing luggage in security locker 1. Figure 6 is an explanatory diagram showing the screen displayed on the display 13 of security locker 1 when luggage is deposited.

[0081] The display 13 of the security locker 1 first shows screen 101, as shown in Figure 6(A). This screen 101 (initial screen, menu screen) allows the user to select either luggage deposit or luggage retrieval mode. This screen 101 is equipped with luggage deposit buttons 102 and luggage retrieval buttons 103. When the user operates the luggage deposit button 102, the screen transitions to screen 111, as shown in Figure 6(B).

[0082] The screen 111 (locker box selection screen) shown in Figure 6(B) allows the user to select the locker box 5 they wish to use. This screen 111 is equipped with a locker box selection button 112. When the user operates the locker box selection button 112, the screen transitions to the screen 121 shown in Figure 6(C). Note that the locker box selection button 112 is unavailable if another person is using it.

[0083] The screen 121 (Personal Information Handling Regulations Confirmation Screen) shown in Figure 6(C) allows users to confirm the Personal Information Handling Regulations. Specifically, it informs users about the acquisition of facial images for identity verification and obtains their consent. This screen 121 displays text 122 representing the Personal Information Handling Regulations in the identity verification system. The Personal Information Handling Regulations state that facial images will be acquired by photographing the user's face when depositing and retrieving luggage. This screen 121 also has an "Agree" button 123 and a "Cancel" button 124. Users operate either the "Agree" button 123 or the "Cancel" button 124 depending on whether they agree to the Personal Information Handling Regulations. If the user operates the "Agree" button 123, the screen shown in Figure 6(D) is displayed. If the user operates the "Cancel" button 124, user registration is canceled.

[0084] The screen 131 (face image capture screen) shown in Figure 6(D) guides the user through the process of capturing a face image. This screen 131 displays text 132 explaining the procedure for capturing a face image, a captured image 133 from the camera 11, and a capture frame 134. The user adjusts the position and orientation of their face so that it fits appropriately within the capture frame 134. This screen 131 also has a capture button 135 and a cancel button 136. When the user operates the capture button 135, the camera 11 takes a picture of the user. When the user operates the cancel button 136, user registration is canceled. Once the face image capture by the camera 11 is successfully completed, the screen transitions to the screen 141 shown in Figure 6(E).

[0085] The screen 141 (face image confirmation screen) shown in Figure 6(E) allows the user to confirm that their face image has been properly captured. This screen 141 displays text 142 prompting the user to confirm whether or not their face image has been properly captured, as well as the captured image (face image) 143. This screen 141 also has a registration button 144, a retake button 145, and a cancel button 146. If the user's face has been properly captured, the user operates the registration button 144. In this case, the screen transitions to the screen 151 shown in Figure 6(F). If the user's face has not been properly captured, the user operates the retake button 145. In this case, the screen returns to the screen 131 shown in Figure 6(D). If the user operates the cancel button 146, user registration is canceled.

[0086] The screen 151 (QR code issuance screen) shown in Figure 6(F) is where the user instructs the issuance and delivery of a QR code. This screen 151 is equipped with an issue button 152, a print button 153, and a send button 154. When the user operates the issue button 152, the management server 2 issues (generates) a QR code to be delivered to the user. When the user operates the print button 153, the printer 15 outputs a sheet with the QR code printed on it. When the user operates the send button 154, an email containing link information to access the website displaying the QR code is sent from the management server 2 to the mobile terminal 4. Once the printing or sending of the QR code is successfully completed, the screen transitions to the screen 161 shown in Figure 6(G). Note that if the user operates the send button 154, before transitioning to the screen 161 shown in Figure 6(G), the screen transitions to an email address input screen (not shown), where the user enters their email address.

[0087] The screen 161 (registration completion screen) shown in Figure 6(G) notifies the user that user registration is complete. This screen 161 displays text 162 indicating that user registration is complete and that the locker box 5 selected by the user is available for use. As a result, the user can use the locker box 5 they selected. At this time, when the user opens the door of the selected locker box 5, places their belongings inside the locker box 5, and closes the door, the electronic lock 16 of the locker box 5 is locked.

[0088] Next, we will explain the procedure for depositing luggage into security locker 1 and management server 2. Figure 7 is a flowchart showing the procedure for user registration in security locker 1 and management server 2.

[0089] In security locker 1, first, in response to the user's selection, the box ID of the locker box 5 that the user wishes to use is obtained (ST101). Also, security locker 1 obtains the user's face image from the image captured by camera 11 (face image acquisition process) (ST102). Next, a user registration request is sent to management server 2 (user registration request process) (ST103). The user registration request includes the box ID of the locker box 5 selected by the user and the user's face image.

[0090] When the management server 2 receives a user registration request from the security locker 1 (Yes in ST201), it extracts the user's facial feature information from the facial image included in the received user registration request (facial feature extraction process) (ST202). The management server 2 also issues (generates) a two-dimensional code to be given to the user (two-dimensional code issuance process) (ST203). Next, it registers the box ID included in the received user registration instruction, the extracted facial feature information of the target person, and the generated two-dimensional code in the user management table (information management process) (ST204). Finally, the management server 2 sends a user registration completion report to the security locker 1 (ST205). The user registration completion report includes a two-dimensional code to be given to the user.

[0091] Furthermore, the management server 2 sends an email to the mobile terminal 4 containing link information for accessing the website that distributes the QR code (QR code issuance process) (ST206). This process is performed when the user selects "send" as the method for receiving the QR code.

[0092] When security locker 1 receives a user registration completion report from management server 2 (ST104), it prints a sheet with a two-dimensional code on it using printer 15 based on the two-dimensional code included in the received user registration completion report (two-dimensional code issuance process) (ST105). This process is performed when the user selects printing as the method for obtaining the two-dimensional code.

[0093] Furthermore, based on the received user registration completion report, security locker 1 notifies the user that user registration is complete and that the locker box 5 selected by the user is available (ST106). In response, when the user opens the door of the selected locker box 5, places their belongings inside, and closes the door, the electronic lock 16 of locker box 5 is locked.

[0094] Furthermore, the security locker 1 deletes the user's facial image (registration facial image) stored in its storage unit 18 (ST107). This enhances the security of the facial recognition authentication system.

[0095] Next, we will explain the processes performed in security locker 1 and management server 2 when a package is retrieved. Figure 8 is an explanatory diagram showing an overview of the processes performed in security locker 1 and management server 2 when a package is retrieved.

[0096] When a customer retrieves their luggage, security locker 1 and management server 2 perform authentication (facial recognition and QR code verification). Furthermore, if authentication is successful, security locker 1 and management server 2 unlock locker box 5 of security locker 1.

[0097] Specifically, first, security locker 1 acquires the user's face image from the image captured by camera 11 (face image acquisition process). It also acquires the QR code presented by the user from the image captured by camera 11 (QR code acquisition process). Finally, it sends the user's face image and QR code to management server 2.

[0098] Management Server 2 extracts facial feature information from the user's face image received from Security Locker 1 (facial feature extraction process), and compares that user's facial feature information with the facial feature information registered in the user management table (facial matching process). It also compares the two-dimensional code obtained from Security Locker 1 with the two-dimensional code information registered in the user management table (two-dimensional code matching process).

[0099] Next, the management server 2 determines whether or not the locker box 5 currently in use by the user can be unlocked, based on the results of the face matching process and the two-dimensional code matching process (unlocking permission determination process). Then, depending on the determination result, i.e. whether or not unlocking is permitted, the communication unit 21 sends an unlocking permission notification or an unlocking denial notification to the security locker 1 (unlocking control process).

[0100] In security locker 1, the electronic lock 16 installed in each locker box 5 is controlled (door opening / closing control processing) in response to an unlocking permission notification or unlocking denial notification from management server 2.

[0101] Furthermore, the management server 2 may perform matching processes, namely face feature extraction, face matching, and QR code matching, while the unlocking feasibility determination process and unlocking control process may be performed by the security locker 1. In this case, the management server 2 may assign a user ID to each user and manage user information (face feature information, QR code information), while the security locker 1 may manage the box ID of the locker box in association with the user ID.

[0102] Here, the user holds the QR code medium, specifically a sheet with the QR code printed on it or a mobile device 4 displaying the QR code, in front of their chest, so that the user's face and the QR code are photographed simultaneously. This allows the user's face image and the QR code to be obtained simultaneously with a single photograph, thus reducing the effort required for user authentication. Alternatively, the user's face and the QR code may be photographed sequentially.

[0103] Furthermore, if OR authentication is enabled and the user wishes to complete identity verification using only facial recognition, the user should not present the QR code in front of camera 11, but rather ensure that only their face is visible to camera 11. Conversely, if the user wishes to complete identity verification using only QR code verification, the user should present the QR code in front of camera 11 in a way that ensures it is reliably captured.

[0104] Next, we will explain the user's actions when retrieving luggage from security locker 1. Figure 9 is an explanatory diagram showing the screen displayed on the display 13 of security locker 1 when retrieving luggage.

[0105] The display 13 of security locker 1 first shows screen 101, as shown in Figure 9(A). This screen 101 (initial screen, menu screen) is the same as the screen shown in Figure 6(A). When the user operates the luggage retrieval button 103, the screen transitions to the screen shown in Figure 9(B). At this time, security locker 1 and management server 2 begin processing related to user authentication (face recognition and QR code verification).

[0106] The screen 201 (face recognition in progress screen) shown in Figure 9(B) notifies the user that user authentication (face matching and QR code matching) is in progress. The image 202 captured by the camera 11 is displayed on this screen 201. At this time, the user holds the QR code medium (a sheet with the QR code printed on it, or a mobile terminal 4 with the QR code displayed on the screen) in front of their chest so that the QR code is captured along with their face. The screen 201 also displays text 203 and a graphic 204 indicating that user authentication is in progress. Once user authentication is completed (successful), the screen transitions to the screen 211 shown in Figure 9(C).

[0107] The screen 211 (face recognition completion screen) shown in Figure 9(C) notifies the user that the user's identity verification has been completed (successfully). This screen 211 displays text 212 and a graphic 213 indicating that the user's identity verification has been completed. Next, the user transitions to the screen 221 shown in Figure 9(D).

[0108] The screen 221 (unlock notification screen) shown in Figure 9(D) notifies the user that the locker box 5 they are using has been unlocked. This screen 221 displays text 222 indicating that the locker box 5 they are using has been unlocked, and text 223 prompting them to retrieve their belongings. The number and location of the unlocked locker box 5 may also be displayed.

[0109] When locker box 5 is unlocked, the user can open the door of locker box 5 and retrieve their belongings from it. Once the belongings are retrieved from locker box 5, the screen transitions to screen 231 (usage completion screen) shown in Figure 9(E). Alternatively, a sensor (not shown) may be installed inside locker box 5, and the system may detect that the belongings have been retrieved from locker box 5 based on the detection results of this sensor.

[0110] Furthermore, the screen 221 shown in Figure 9(D) is equipped with a "Continue Use" button 224. The security locker 1 allows for continued use even after the user has unlocked the locker box 5 they are currently using, and allows for loading and unloading of belongings within a predetermined usage time (for example, 12 hours). When the user operates the "Continue Use" button 224, the system transitions to "Continue Use" mode. When the user opens the door of the locker box 5, loads or unloads belongings, and then closes the door, the electronic lock 16 of the locker box 5 is locked. Note that the "Continue Use" button 224 is not displayed if the usage time has been exceeded.

[0111] Next, we will explain the procedure for retrieving packages from security locker 1 and management server 2. Figure 10 is a flowchart showing the procedure for retrieving packages from security locker 1 and management server 2.

[0112] In security locker 1, first, the user's face image is obtained from the image captured by camera 11 (face image acquisition process) (ST301). Next, the user's QR code is obtained from the image captured by camera 11 (QR code acquisition process) (ST302). Then, a user authentication request is sent to management server 2 (user authentication request process) (ST303). The user authentication request includes the user's face image and QR code.

[0113] When the management server 2 receives an authentication request from security locker 1 (Yes in ST401), it extracts the user's facial feature information from the facial image included in the received authentication request (facial feature extraction process) (ST402). Next, it compares the user's facial feature information with the facial feature information registered in the user management table (facial matching process) (ST403). It also compares the two-dimensional code included in the received authentication request with the two-dimensional code registered in the user management table (two-dimensional code matching process) (ST404).

[0114] Next, the management server 2 determines whether or not the locker box 5 currently in use by the user can be unlocked based on the results of the face matching process and the two-dimensional code matching process, and notifies the security locker 1 of the result of this determination, i.e., whether or not unlocking is permitted (unlocking control process). At this time, if unlocking is permitted (Yes in ST405), an unlocking permission notification is sent to the security locker 1 (ST406). On the other hand, if unlocking is not permitted (No in ST405), an unlocking denial notification is sent to the security locker 1 (ST407).

[0115] When security locker 1 receives an unlocking permission notification from management server 2 (Yes in ST304), it controls the electronic lock 16 to unlock the locker box 5 that is currently being used by the user (ST305). This allows the user to open the door of locker box 5 and retrieve their belongings.

[0116] Meanwhile, when security locker 1 receives a notification from management server 2 that unlocking is not permitted (Yes in ST306), an error screen is displayed on display 13 informing the user that authentication has failed and that locker box 5 cannot be unlocked (ST307).

[0117] Next, the security locker 1 deletes the user's face image (authentication face image) stored in its own storage unit 18 (ST308).

[0118] Next, we will explain the unlocking / unlocking determination process (ST405 in Figure 10) performed by the management server 2. Figures 11 and 12 are flowcharts showing the procedure for the unlocking / unlocking determination process performed by the management server 2.

[0119] In user authentication, the management server 2 determines whether or not the locker box 5 currently in use by the user can be unlocked, that is, whether or not to allow unlocking (unlocking permission determination process), based on the verification results of the facial recognition process and the code recognition process.

[0120] In this embodiment, the administrator can choose between AND authentication and OR authentication. In AND authentication, if a matching result is obtained in both the facial recognition process and the code recognition process, the user is deemed to have successfully authenticated the user and is permitted to unlock the door. In OR authentication, if a matching result is obtained in either the facial recognition process or the code recognition process, the user is deemed to have successfully authenticated the user and is permitted to unlock the door.

[0121] The example shown in Figure 11(A) illustrates the case where code verification is prioritized in OR authentication. In this case, if a two-dimensional code is presented, two-dimensional code verification is performed. If a match is obtained in the two-dimensional code verification, facial verification is omitted, and the system determines that authentication has been successful and allows unlocking without facial verification. On the other hand, if a two-dimensional code is not presented, facial verification is performed, and if a match is obtained in the facial verification, the system determines that authentication has been successful and allows unlocking.

[0122] Specifically, first, it is determined whether the two-dimensional code was successfully read (obtained) (ST501). If the two-dimensional code was successfully read (Yes in ST501), then it is determined whether a match was obtained in the two-dimensional code verification (ST502). If a match was obtained in the two-dimensional code verification (Yes in ST502), unlocking is permitted (ST505).

[0123] On the other hand, if reading the QR code fails (No in ST501) or if no match is found in the QR code matching (No in ST502), the next step is to determine whether face detection was successful (ST503). If face detection is successful (Yes in ST503), the next step is to determine whether a match was found in face matching (ST504). If a match is found in face matching (Yes in ST504), unlocking is permitted (ST505).

[0124] Furthermore, if no match is found in face matching (ST504: No), unlocking will not be permitted (ST506). Also, if face detection fails (ST503: No), the process will be terminated.

[0125] The example shown in Figure 11(B) is when face matching is prioritized in OR authentication. In this case, if the user's face is detected, face matching is performed, and if a match is obtained in face matching, code matching is omitted, and the system determines that authentication has been successful and allows unlocking without code matching. On the other hand, if the user's face is not detected, two-dimensional code matching is performed, and if a match is obtained in two-dimensional code matching, the system determines that authentication has been successful and allows unlocking.

[0126] Specifically, first, it is determined whether face detection was successful (ST601). If face detection is successful (Yes in ST601), then it is determined whether a match was obtained in face matching (ST602). If a match is obtained in face matching (Yes in ST602), unlocking is permitted (ST605).

[0127] On the other hand, if face detection fails (No in ST601) or if no match is obtained in face matching (No in ST602), the next step is to determine whether the QR code was read successfully (ST603). If the QR code was read successfully (Yes in ST603), the next step is to determine whether a match was obtained in QR code matching (ST604). If a match is obtained in QR code matching (Yes in ST604), unlocking is permitted (ST605).

[0128] Furthermore, if no match is found in the 2D code verification (ST604: No), unlocking will not be permitted (ST606). Also, if reading the 2D code fails (ST603: No), the process will be terminated.

[0129] The example shown in Figure 12 is for AND authentication. In this case, facial recognition and QR code recognition are performed sequentially, and if a match is obtained in both facial recognition and QR code recognition, it is determined that the user has been successfully authenticated and unlocking is permitted.

[0130] Specifically, first, it is determined whether face detection was successful (ST701). If face detection is successful (Yes in ST701), then it is determined whether a match was obtained in face matching (ST702). If a match is obtained in face matching (Yes in ST702), then it is determined whether the QR code was read successfully (ST703). If the QR code was read successfully (Yes in ST703), then it is determined whether a match was obtained in QR code matching (ST704). If a match is obtained in QR code matching (Yes in ST704), then unlocking is permitted (ST705).

[0131] On the other hand, if a match cannot be obtained through face matching (ST702 No), or if a match cannot be obtained through QR code matching (ST704 No), unlocking will not be permitted (ST703). Also, if face detection fails (ST701 No), or if reading the QR code fails (ST703 No), the process will be terminated.

[0132] In the example shown in Figure 12, the processing is performed in the order of face matching followed by QR code matching, but the order may be reversed, such as QR code matching followed by face processing.

[0133] In OR authentication, as shown in the examples in Figures 11(A) and (B), if a match is obtained from either facial recognition or QR code recognition, the user is deemed to have successfully authenticated themselves and unlocking is permitted. This prevents situations where a user is unable to retrieve their luggage because unlocking is not permitted, even though the user is the person who deposited the luggage, thus improving user convenience. Furthermore, if a match is obtained from one of the verification processes, the other verification process is omitted, reducing the processing load. On the other hand, in AND authentication, as shown in the example in Figure 12, if a match is not obtained from both facial recognition and QR code recognition, the user is deemed to have failed authentication and unlocking is not permitted, thus improving security.

[0134] Next, we will explain the processes performed by security locker 1 and management server 2 when unlocking. Figure 13 is an explanatory diagram showing an overview of the processes performed by security locker 1 and management server 2 when unlocking.

[0135] The management server 2, as part of the unlocking permission determination process, determines whether user authentication is successful or not based on the results of the facial recognition process and the two-dimensional code recognition process (authentication success / failure determination process), and then determines whether or not to allow the user to unlock the locker box 5 that they are currently using, that is, whether or not to permit unlocking.

[0136] At this point, if the management server 2 determines that the user authentication has been successful based on the results of the facial recognition process and the two-dimensional code recognition process, it sends a command to the security locker 1 to inquire whether it has the authority to unlock the locker.

[0137] When security locker 1 receives a command from management server 2 to inquire about whether it has permission to unlock, it performs key management processing to determine whether it has permission to unlock and sends a response including the result of that determination to management server 2. At this time, if there is no locker box 5 corresponding to the user whose authentication was successful, it is determined that the user does not have permission to unlock.

[0138] When the management server 2 receives a response from the security locker 1 that includes the result of the determination regarding whether or not there is permission to unlock, it performs a key determination process and determines whether or not to unlock the locker box 5, that is, whether or not to permit unlocking, based on the success or failure of user authentication and whether or not there is permission to unlock.

[0139] Next, the management server 2, as part of the unlocking control process, sends an unlocking permission notice or an unlocking denial notice to the security locker 1 based on the determination result regarding whether unlocking is permitted or denied. In this case, if user authentication fails and the user does not have the authority to unlock, an unlocking denial notice including the failed authentication result is sent. If user authentication is successful but the user does not have the authority to unlock, an unlocking denial notice including the successful authentication result is sent. If user authentication is successful and the user has the authority to unlock, an unlocking permission notice including the successful authentication result is sent.

[0140] As part of its door opening / closing control process, security locker 1 receives either an unlocking permission notification or an unlocking denial notification from management server 2, and controls the opening and closing of the locker box 5 door according to the content of the notification. Specifically, upon receiving an unlocking permission notification, it controls the electronic lock 16 to unlock locker box 5, and upon receiving an unlocking denial notification, it maintains the locked state of locker box 5.

[0141] Furthermore, as part of the GUI control process, the security locker 1 displays images on the display 13 representing the result of user authentication and the status of the electronic lock 16, according to the content of the notification received from the management server 2. Specifically, when a notification of unlocking denial containing a failed authentication result is received, image 251 representing authentication failure and unlocking denial is displayed. When a notification of unlocking denial containing a successful authentication result is received, image 252 representing authentication success and unlocking denial is displayed. When an unlocking permission notification containing a successful authentication result is received, image 253 representing authentication success and unlocking permission is displayed. Images 251, 252, and 253 are displayed on the display 13 at the same time that screen 221 (unlocking notification screen) shown in Figure 9(D) is displayed.

[0142] Next, we will explain the settings operations related to user authentication performed on the management terminal 3. Figure 14 is an explanatory diagram showing the settings screen displayed on the management terminal 3.

[0143] On the management terminal 3, by accessing the management server 2 and logging in in administrator mode, various management screens are displayed, and the administrator can perform various setting operations on these screens. In the screen 301 shown in Figure 13, the administrator can perform setting operations related to user authentication (face recognition and QR code recognition) for each security locker 1.

[0144] This screen 301 (authentication settings screen) is provided with a security locker selection section 302 and a two-dimensional code verification selection section 303. In the security locker selection section 302, the administrator can select the target security locker 1 (device ID) by selecting from a pull-down menu. In the two-dimensional code verification selection section 303, the administrator can select whether or not to perform two-dimensional code verification in addition to facial verification during user authentication by using radio buttons.

[0145] Furthermore, this screen 301 is provided with an authentication method selection section 304 and a setting period input section 305 as detailed settings.

[0146] In the authentication method selection unit 304, the administrator can select either AND authentication or OR authentication as the authentication method by selecting from radio buttons. In AND authentication, if a match is obtained in both facial recognition and QR code recognition, it is determined that the user has been successfully authenticated and unlocking is permitted. In OR authentication, if a match is obtained in either facial recognition or QR code recognition, it is determined that the user has been successfully authenticated and unlocking is permitted.

[0147] In the setting period input section 305, the administrator can input the target period (start date and end date) for the settings related to identity verification (face recognition and QR code verification) by entering information into the input box. This allows identity verification that meets the required conditions to be implemented for a limited period. For example, AND authentication can be used only for a specific period due to circumstances such as the holding of an event, thereby increasing the security of identity verification.

[0148] Furthermore, this screen 301 is equipped with a registration button 306. When the administrator makes the necessary selections and inputs in each section of the settings screen and then operates the registration button 306, the management server 2 performs a process to register the information based on the selected and inputted content.

[0149] (Second Embodiment) Next, a second embodiment will be described. Points not specifically mentioned here are the same as in the previous embodiment. Figure 15 is an overall configuration diagram of the security locker system according to the second embodiment.

[0150] In the first embodiment, the security locker 1 (storage device, registration device, authentication device) functions as a register (registration device) that processes user registration and as a checker (authentication device) that processes identity authentication. When used by an unspecified number of people in facilities such as railway stations, if the security locker 1 has both register and checker functions, user registration is performed when depositing luggage and identity authentication is performed when retrieving luggage, thus improving user convenience.

[0151] On the other hand, in this embodiment, in addition to the security locker 7 (storage device, authentication device), a register 8 (registration device) is also provided. The security locker 7 has the function of a checker but does not have the function of a register. The register 8 is composed of a tablet terminal or the like and is installed in a separate location from the security locker 7. For example, the register 8 is placed in a hotel lobby, an office or sports facility reception, etc., and by registering a user using the register 8, the user can use the security locker 7 installed within the facility. Furthermore, by providing the register 8 separately from the security locker 7, the user registration information obtained using the register 8 can be shared with other systems that use personal authentication (e.g., access control), and the system configuration can be simplified.

[0152] Next, the schematic configuration of register 8 according to the second embodiment will be described. Figure 16 is a block diagram showing the schematic configuration of register 8.

[0153] Register 8 includes a camera 81, a display 82, a printer 83, a communication unit 84, a storage unit 85, and a processor 86.

[0154] Camera 81 captures the face of the user as a person eligible for user registration. Display 82 displays a screen related to user registration. This display 82 is a touch panel, allowing the user to operate the screen. Printer 83 outputs a sheet with a two-dimensional code printed on it. Communication unit 84 communicates with management server 2 via the network. Storage unit 85 stores programs and other data executed by processor 86.

[0155] The processor 86 performs various processes by executing programs stored in the memory unit 85. In this embodiment, the processor 86 performs processes such as facial image acquisition, user registration request processing, two-dimensional code issuance processing, and GUI control processing. Each of these processes is the same as that of the security locker 1 in the first embodiment.

[0156] Next, the schematic configuration of the security locker 7 according to the second embodiment will be described. Figure 17 is a block diagram showing the schematic configuration of the security locker 7.

[0157] The security locker 7, like the security locker 1 of the first embodiment, is equipped with a camera 11, a motion sensor 12, displays 13 and 14, an electronic lock 16, a communication unit 17, a storage unit 18, and a processor 19, but does not have a printer 15.

[0158] The processor 19 performs processes such as facial image acquisition, two-dimensional code acquisition, user authentication request, door opening / closing control, and GUI control, similar to the security locker 1 in the first embodiment, but does not perform user registration request or two-dimensional code issuance.

[0159] Incidentally, while it is possible to make the use of security locker 1 free of charge, if the use of security locker 1 is charged, a payment process will be carried out for the user to pay the usage fee. In this case, the usage fee may be paid by a payment system linked to facial recognition. Alternatively, the usage fee may be paid by credit card, or by electronic money using an IC card or smartphone. Specifically, management server 2 is connected to a payment server (not shown) that processes payments based on the user's electronic payment information (information about credit cards, electronic money, etc.), and management server 2 notifies the payment server of the authentication result in which the individual has been identified through identity authentication, particularly facial recognition, and the payment process is carried out. As a result, the user can complete the payment of the usage fee without performing any special operations when picking up their luggage. Furthermore, the user's electronic payment information may be registered in advance, specifically when the user registers using register 8.

[0160] As described above, embodiments have been explained as examples of the technology disclosed in this application. However, the technology in this disclosure is not limited to these embodiments and can be applied to embodiments that have been modified, replaced, added, or omitted. Furthermore, it is possible to create new embodiments by combining the components described in the above embodiments. [Industrial applicability]

[0161] According to the present invention Security lockers and how to register a security locker teeth, Locker box It offers user-friendliness when retrieving items deposited, and also ensures high security for user authentication, and is locked with an electronic lock. Locker box This process involves registering user information necessary for authentication when unlocking the device. Security lockers and how to register a security locker It is useful for purposes such as [examples omitted]. [Explanation of Symbols]

[0162] 1. Security locker (storage device, registration device, authentication device) 2. Management Server (Server Device) 3 Management terminal 4 Mobile devices 5. Locker box (storage area) 7. Security lockers (storage devices, authentication devices) 8. Register (Registration Device) 11 Cameras 12 motion sensors 13 displays 14 displays 15. Printer (printing device) 16 Electronic locks 17 Communications Department 18 Memory section 19 processors 21 Communications Department 22 Memory section 23 processors 101 Screen (Menu screen) 111 Screen (Locker Box Selection Screen) Screen 121 (Confirmation screen for personal information handling regulations) 131 Screen (Face image capture screen) 141 Screen (Face image verification screen) Screen 151 (QR code generation screen) 161 screen (registration completion screen) 201 Screen (Facial Recognition in Progress) 211 Screen (Facial Recognition Complete Screen) 221 Screen (Unlock Notification Screen) 231 screen (Usage completion screen) 301 Screen (Authentication Settings Screen)

Claims

1. A security locker that performs user registration processing to register user information necessary for authentication when unlocking a locker box locked with an electronic lock, The system includes a display that shows the user an operation screen related to the user registration procedure, and a processor. The aforementioned processor, In order to register the user information necessary for the facial recognition and code verification performed for the aforementioned identity verification, instructions regarding the acquisition of a facial image for registration, taken from the user's face, and the issuance of code information to be issued to the user are displayed on the operation screen. Based on the user's operation via the aforementioned operation screen, a user registration request including the registration face image is transmitted to the server device via the network. The server device then performs a process to extract facial feature information from the registration face image and a process to issue the code information, and registers the facial feature information and the code information in the user management table corresponding to the locker box. A security locker characterized in that, upon receiving a user registration completion report from the server device, it displays a notification on the operation screen indicating that user registration is complete, and deletes the registration facial image stored on its own device.

2. The aforementioned processor, The security locker according to claim 1, characterized in that a screen is displayed on the operation screen to inform the user about acquiring a facial image of the user for the purpose of identity verification and to obtain the user's consent.

3. The aforementioned processor, The security locker according to claim 1, characterized in that when a user registration completion report is received from the server device, the operation screen displays that the locker box selected by the user has become available.

4. The aforementioned processor, The security locker according to claim 1, characterized in that, as a method of providing the code information to the user, a screen is displayed on the operation screen that accepts the user's operation to select at least one of the following: printing the code information using a printing device or transmitting the code information to a mobile terminal possessed by the user.

5. The security locker according to claim 1, characterized in that the code information is a two-dimensional code or a one-dimensional code.

6. A method for registering a security locker, in which a processor performs a user registration process to register user information necessary for authentication when unlocking a locker box locked with an electronic lock, In order to register user information necessary for the facial recognition and code verification performed for the aforementioned identity verification, instructions regarding the acquisition of a facial image for registration, taken from the user's face, and the issuance of code information to be issued to the user are displayed on the operation screen. Based on the user's operation via the aforementioned operation screen, a user registration request including the registration face image is transmitted to the server device via the network. The server device then performs a process to extract facial feature information from the registration face image and a process to issue the code information, and registers the facial feature information and the code information in the user management table corresponding to the locker box. A method for registering a user in a security locker, characterized in that, upon receiving a user registration completion report from the server device, a notification indicating that user registration has been completed is displayed on the operation screen, and the registration face image held in the security locker is deleted.