Integrated interface system for comprehensive fleet and workforce management

Abstract

A proprietary platform is provided to optimize the management of fleet operations and distributed workforces. Through its innovative integration of real-time tracking, performance analytics, lead management, operational dispatching, scheduling, communication, and billing functionalities, the proprietary platform offers a comprehensive solution for modern businesses seeking efficiency and scalability. The platform also includes advanced graphical user interfaces allowing for easy and streamlined analysis, visualization, and management of various aspects of the workforce and jobs.

Description

INTEGRATED INTERFACE SYSTEM FOR COMPREHENSIVE FLEET AND WORKFORCE MANAGEMENT FIELD

[0001] Advanced software and interface systems are designed for business management, specifically designed to enhance operational efficiency of fleet management and remote workforce coordination through integrated technology solutions. BACKGROUND

[0002] Modern businesses, including those with extensive fleet operations and dispersed workforces, face significant challenges in real-time communication, performance tracking, and operational management. Existing management solutions often fail to provide a seamless, integrated experience, leading to inefficiencies and decreased productivity. There is a critical need for a cost-efficient, innovative, unified platform that addresses these complexities with advanced technology and user-centric designs, with a particular focus on rendering intuitive graphical user interface systems. SUMMARY

[0003] Recognizing such needs in the current market, inventors conceived a state-of-the- art software platform engineered to revolutionize the management of fleet operations and remote workforces. The proprietary platform integrates a multitude of functionalities including, but not limited to, real-time geo-location tracking, dynamic performance analytics, direct lead acquisition and management via a sister platform (which is disclosed in, for example, U.S. Patent No.11,468,488 issued on October 11, 2022), efficient dispatch console operations, comprehensive schedule oversight, instant communication channels, accurate mobile timesheet logging, and streamlined customer invoicing processes. Moreover, the platform incorporates robust promotional tools to enhance business visibility and client engagement.BRIEF DESCRIPTION OF THE DRAWINGS

[0004] FIG.1 is an exemplary graphical user interface for dashboard screen.

[0005] FIG.2 is an exemplary graphical user interface for real-time geo-location tracking and dynamic performance analytics.

[0006] FIG.3 is an exemplary graphical user interface for removing or editing profiles.

[0007] FIG.4 is an exemplary graphical user interface for filtering information on database based on various filter criteria.

[0008] FIG.5 is an exemplary graphical user interface displaying a result of search.

[0009] FIG.6 is an exemplary graphical user interface for mobile device for accepting or rejecting leads that are directly forwarded by the proprietary platform.

[0010] FIG.7 is an exemplary graphical user interface for dispatch console.

[0011] FIG.8 is an exemplary graphical user interface for customizable business promotion creation and management.

[0012] FIG.9 is an exemplary flowchart illustrating a process for activating a member account.

[0013] FIG.10 is an exemplary configuration with the proprietary platform and client devices.

[0014] It should be noted that these figures are intended to illustrate the general characteristics of methods with reference to certain example embodiments of the invention and thereby supplement the detailed written description below. DETAILED DESCRIPTION OF EMBODIMENTS

[0015] The proprietary platform has various functional components exemplarily described below and the user-centric graphical user interface designs exemplarily illustrated in the drawings, together which allow for an improved usability and efficient integration of businesses and systems that are otherwise separate and distinct.

[0016] Real-time Location Tracking: the system allows for real-time location tracking of service providers and service requestors as well as others that carry a mobiledevice on which the propriety application is installed. The real-time location tracking is enabled by the system through its technical exposition of GPS and network-based tracking algorithms, data accuracy enhancements, and user privacy safeguards. For example, the system is configured to retrieve the GPS data from a device only when the proprietary application is running and activated on the device and not retrieve the GPS data when the proprietary application is running but not activated.

[0017] Performance Monitoring: the system has algorithmic foundation for customizable analytics of job performance, including key performance indicators (KPIs), user engagement metrics, and job efficiency analytics. The system stores a variety of report templates which can be customized to analyze different sets of data with different weight amounts assigned, in a manner that is customizable and most useful to an administrator. For example, an administrator of one company may choose to run a report using user rating data with a highest priority (e.g., the highest weight value) and job efficiency data with a second highest priority (e.g., the second highest weight value). An administrator of a different company may choose the different data sets to have the highest and next highest priorities to run a report.

[0018] The platform Integration for Lead Management: the system has protocol for seamless API integration with the platform, detailing the lead acquisition process, cost management, and lead distribution algorithms. For example, access to the system is made easy by installing the proprietary application on a device that is to be granted with the access rights.

[0019] Dispatch Console: the system has operational framework for managing fleet requests, including job assignment algorithms, status update mechanisms, and real-time availability management.

[0020] Schedule and Messaging Management: the system allows for calendar integration, scheduling algorithms, and integration with instant messaging systems, emphasizing the real-time delivery and read receipt tracking. For example, in response to an event (e.g., a job scheduled), the system may automatically put the event into the calendar that is linked with the system, and / or automatically send a text or message regarding the same to a phone number that is registered with the system, and / or require a read receipt every time the automatic calendar input is made and / or the automatic text / message is sent.

[0021] Mobile Time Sheets and Customer Invoicing: the system has mechanisms for capturing time entries based on geolocation data and also allows for an automated generation ofinvoices based on customizable billing rules. For example, the system keeps track of a log-in time at which a service provider arrives at the job site and a job completion time input by the service provider (or automatically tracked as the service provider has left the job site), and based on the hours recorded, automatically generates an invoice based on rules that are predefined by the administrator (e.g., bill 90% of the times recorded at a certain hourly rate, giving a certain percentage of discount, etc.).

[0022] The proprietary platform provides user-centric and intuitive business promotion tools. For example, the platform gives access to promotion templates, including adaptive design principles for various media formats. The platform allows for distributing promotional content within the network of the platform and external platforms, leveraging data-driven targeting techniques.

[0023] The proprietary platform provides administrative control and customization, especially in regard to enabling a seamless activation of accounts for entire workforce of a company. For example, no matter how large a company's workforce is, one administrator can easily set up accounts for each member of the workforce under one unified account set up for the company. Fig.9 illustrates an exemplary process for such activation.

[0024] Step 901 represents initiation by the administrator. The process begins with the platform administrator, who is provided with the capability to create comprehensive company profiles. This includes setting up various data fields, incorporating media uploads, and integrating credential verification systems for one unified account for the company.

[0025] Step 903 represents sending the unique message with activation link. Once the administrator has completed the company profile setup, the administrator may prompt the system to automatically generate an activation link tailored for recipient and also generate a unique message containing the generated link to be sent to a number or address preregistered with the recipient. Since the generation of the activation link and the customization of messages to suit the different recipients are automated in the system, the administrator is able to send the customized activation requests to each member of the fleet workforce very easily, for example, with a simple selection of a button on the user interface. The activation link is also tailored for each recipient as well. For example, ifthe number or address preregistered with the recipient is of a certain type (a certain email system, Android mobile device, etc.), the system generates the activation link that will most likely be compatible with that type (e.g., specifically, the page that will be open from clicking the activation link will be suitably viewable on that type of device). Additionally, the activation link is also tailored according to the rank or level of the recipient as designated by the administrator. For example, if the recipient is designated as an associate, the activation link is associated with an account that has limited access rights to the company's profile. If the recipient is designated as a supervisor, the activation link is associated with an account that has more access rights. That is, the activation links themselves are tailored and customized before they are sent according to their recipients so that the recipients' accounts, once activated, do not need to be adjusted separately to assign different features such as different access rights, etc.

[0026] Step 905 represents user engagement with the activation link. Upon receiving the customized message generated and sent by the system at S903, the workforce member is instructed to click on the link provided in the message. This link serves as a gateway to the proprietary platform's profile activation and setup process within the users’ mobile device.

[0027] Step 907 represents guided profile setup. The link directs the user to a streamlined, user-friendly interface within the proprietary platform which can be accessed by the users’ mobile device. Here, the user is guided through a series of steps designed to activate their profile and input necessary information. This process includes filling out predefined data fields, uploading relevant media, and completing any required credential verifications.

[0028] Step 909 represents completion and integration. Following the guided setup at S907, the user's profile becomes active on the proprietary platform. This marks the successful integration of the new user into the system, effectively simplifying the onboarding process. Here, the activated account automatically has the features that were pre-assigned from the customized activation link including the customized access rights, etc. Because the customization of features associated with the account occur at the time of generating the activation link for the account (that is, before the account becomes activated), once the account is activated by the recipient user, the account does not need to be adjusted and tailored again by the administrator to adjust its individual settings such as the access rights, viewing rights, editing rights, etc.

[0029] After the member accounts are activated, the administrator still maintains the comprehensive user account control. Administrators are endowed with robust control over each fleet network user's account. User management protocols, detailing the addition, removal, and modification of fleet network user profiles, with an emphasis on role-based access control. This includes the ability to block and delete user accounts, as well as archive and save all associated data within the company's central data repository. This feature ensures heightened data governance and security, providing administrators with full oversight and control over user access and data management.

[0030] For example, once a company A's profile is set up, an administrator or an appropriate staff at the company A can describe the business and services in detail, and send a text message to all employees and / or associates (e.g., to their mobile terminals) to invite them to sign up in this proprietary platform under the company A’s name. The employees and / or associates who received the text message will then be added to the corporate profile for the company A to be managed under the account created for the company A. The account can also be used to schedule promotions for a desired area of business for a time of choosing. Also, each individual's profile can be set up so that different individuals have different amount of access and control within the account set up for the company A (e.g., associates have access to the scheduled job listings whereas only supervisors have access to generating customizable reports, etc.). Such processes are equally applicable for other client companies.

[0031] Once the employees and / or associates are approved, they become active members at the proprietary platform under the company A's profile, and the administrator at the company A is able to oversee their activities. Now, specific examples of graphical user interfaces rendered by the system are discussed in reference to Figs.1-8.

[0032] Fig.1 illustrates an exemplary screenshot of dashboard of the proprietary platform that displays a list of active members 101, a number of respective jobs accepted 102 for each active member, a number of respective jobs declined 103 for each active member, a time spent on job 104, and a current status 105 of each active member, among others. Next to the current status, there is a location symbol 106 which, if selected / activated, retrieves a real-time location of the subject active member by retrieving the real-time location information from the mobile terminal of the subjectactive member through communication with the platform. In this regard, the location symbol is displayed for those members whose real-time locations are available, that is, for those whose mobile terminals maintain active communications with the platform. For those whose mobile terminals do not have active communication with the platform (e.g., the communication was never established, and / or the active communication has ended, etc.), the location symbol is not displayed. The dashboard also provides a comprehensive work assignment table 110 sorted by service types with a respective number of jobs accepted and declined for each service type. A separate pie chart 112 is also concurrently displayed with the comprehensive work assignment table 110 for easier and clearer visualization of the total work assignment by service types. Such visual allows for an administrator of company A to readily understand and visualize the strength and weaknesses of their businesses and thus provide for improvement opportunities.

[0033] Fig.2 illustrates an exemplary screenshot for tracking a member's activity and performance as well as the member's real-time geo-location. For example, a list 202 of members who received the activation requests is provided with contact information preregistered with the system such as an email address and a phone number. Each member's activation status (whether the account is enabled or not) and the current status (a single dot represents the member's availability for scheduled service and a double dot represents the member's availability for both immediate and scheduled services) are displayed as well. A location symbol 202 is also provided which, if selected, retrieves the real-time location data from the subject member's mobile terminal and displays map data 210 with a pointer 220 indicating the last reported location of the member. The map data 210 is displayed side-by-side along with the list 201. In the list 201, a symbol 203 is also provided for calling up a screen (not shown) to write a text message which can then be sent directly to the registered phone number from the platform. The symbol 203 may alternatively or additionally call up a screen (not shown) to write an email which can be sent directly to the registered email address from the platform. A symbol 204 is an edit button which, if selected, calls up a management screen where the profile of the member can be edited or removed.

[0034] Fig.3 illustrates such an exemplary management screen for editing or removing the profile of member. The screen 310 is displayed in response to selecting the edit symbol 204 in list 201 in Fig.2 and allows edition or removal of a profile of a member while still displaying the list 201 of members and their statuses. For example, upon selecting the edit symbol 204 forJohn Seth in the member list 201, the screen 310 for editing information for John Seth is displayed in the right-side portion of the screen adjacent to the left-side portion of the screen where the member list 201 continues to be displayed.

[0035] Fig.4 illustrates an exemplary screenshot for filtering data to be displayed on the dashboard, for example, by selecting which active member is to be tracked, by date and / or job dispositions, and / or job statuses such as accepted, declined, completed, or pending. Upon selecting one or more of the search criteria, the search is run when "apply filter" button is selected, and a search result is displayed as shown in Fig.5 which displays details for each active member returned from the search including the service type contracted, the duration of job, the date accepted and completed, and the customer ratings.

[0036] Specifically, Fig.5 includes the list 501 of members that satisfy the search criteria inputted in the screen of Fig.4 with the service type 502 of job completed within the past 7 days, the duration of job 503, and the date the job is accepted 504, and the date the job is completed 505, as well as the review rating 506 and symbol 507 for tracking real-time geo-location of the member. For such filtered member list 501, a pie chart 512 is also provided separately next to the member list 501 which helps the viewer to easily visualize the comprehensive work assignment by service types for the filtered member list. The search functionality and the ability to review statistics for any customizable groups of members allows the user (such as administrators of company) to easily group the members in any way desired by selecting appropriate search criteria to obtain the most accurate and complete picture of the work assignment for various different groups of members at various different periods of time.

[0037] The search functionality of the platform utilizes a generative AI technology that enables both collaborative filtering and content-based filtering. The collaborative filtering enables the AI system to detect patterns in user behavior, group the users with similar preferences, analyze item attributes to create detailed profiles for each service or category. The collaborative filtering can be used in conjunction with the dynamic content-based filtering. When these two filtering modes are used together, the AI not only provides recommendations based on user clustering (from the collaborative filtering) but also creates new content suggestions that resonate with the preferences ofuser clusters (from the dynamic content-based filtering), thereby overcoming the diversity limitations of collaborative filtering. That is, the AI system of the platform may suggest certain search criteria, categories, services, or user groups to be searched and analyzed within the platform's directory, and pre-populate such search criteria generated from the AI system in the filter screen of Fig.4.

[0038] The proprietary platform may directly forward leads to its active and / or non- active members. Fig.6 illustrates an exemplary graphical user interface displayed on a mobile device of a member that receives such lead from the platform. The lead is forwarded to the mobile device of the member in a way that allows the member to review the lead and accept or reject the lead on the same screen, as shown in Fig.6. For example, the lead as displayed on the mobile terminal has the title 601 indicating it is a new job request, the recipient information 602 indicating the recipient's name and an option to expand to see more details of the current recipient's profile, the description 603 of the requested new job indicating a service type of job (e.g., wiring repair), an urgency of job (e.g., immediate job), and a proposed service date and time (e.g., today - 4pm). Under the descriptions 603, there is an expander 604 for expanding the job descriptions to see more details. Job location entry 605 indicates how far the job location is from the real-time location of the recipient's mobile terminal (in the example shown in the drawing, the job location is 4.9 miles away from the real-time location of the subject mobile terminal as determined by the GPS data of the mobile terminal). To see the actual job location, the recipient (the user of the mobile terminal) may select entry 605 which calls up the map data with a pointer to the job location. On the bottom of the screen on the mobile terminal, there are two interfaces, one interface (e.g., button 606) for accepting the job and another interface (e.g., button 607) for denying the job. That is, a single touch of the respective interface is all that is required for the user to either accept or deny the job request, and such selection is made on the same screen where the new job request is first displayed on the mobile terminal. In fact, the user interfaces 601-607 are all displayed on the same screen on the mobile terminal which makes it extremely easy and convenient for the recipient member to review the new lead (new job request) and submit his / her acceptance or denial to the platform.

[0039] All members active under the company's profile may be set to receive the leads, or any particular group of members can be set to receive the leads. The cost of lead is billed directly to the corporate account of the company. Also, the company's administrator may turn onthe dispatch mode and control everything from one central location, e.g., the dashboard created for the company.

[0040] FIG.7 illustrates an exemplary screenshot of the dispatch console. With the dispatch console, the administrator can manage each of the members' requests and update their status to make them available for new requests, among other functionalities as displayed on the screen. For example, the list 701 of requested jobs can be displayed with the scheduled status 702, the distance 703 to the job location from the real-time location of the member assigned to the job (e.g., for the wood fence job, the distance of 12.5 miles is displayed to indicate a distance between the job location and the real-time location of John Seth who is the member assigned to the present job), the date and time 704 at which the job is requested, the date and time 705 at which the job is accepted, the date and time 706 at which the job request is expired (if the job requests have expirations), and the date and time 707 at which the job is cancelled (if the job requestor cancels the request and / or the service provider cancels the job after consultation, etc.), the service provider (member) 708 who is currently assigned to the job, the acknowledgement status 709 by the assigned service provider (e.g., whether the assigned member has acknowledged the job assignment), and the real-time location 710 of the assigned member. Upon selecting the symbol 710, the platform displays the map data with a pointer to the real-time location of the assigned member and another pointer to the job location.

[0041] FIG.8 illustrates an exemplary screenshot of a page for creating and managing customizable business promotions. On this page, the administrator may choose a template 801 to set up custom promotions for different services provided by the company, designate a service type 802 to which the promotion is applicable, and set a starting and ending schedule 803, 804 for each promotion. This page allows the administrator to upload an own creative design or image 805 to be displayed within the network of this proprietary platform, that is, to all members of different companies within the network or any particular groups of members selected based on customizable criteria to target the audiences who are likely to look for the services promoted.

[0042] In sum, the subscriber company can manage all active members with a single system allowing the administrator to run performance reports by accessing the data anytime with the benefit from enterprise-grade security to keep your data safe, send instant notifications and messages to the members' mobile devices, track mobile timesheets, with real time location, allowing the administrator to see who is on the clock and where they are working, set up promotions, as well as instant access to customer invoices. As such, the proprietary platform is an incredibly simple and affordable interface for businesses to track performance of employees and associates while allowing them to multi-task on the go.

[0043] FIG.10 illustrates a system 100 that includes the proprietary platform 1001 and multiple client devices 1002. In this context, a "client device" may refer to any machine that interfaces to a communications network to obtain resources from one or more server systems of the proprietary platform 1001. A client device may be, but is not limited to, a mobile phone, desktop computer, laptop, portable digital assistants (PDAs), smart phones, tablets, ultra books, netbooks, laptops, multi-processor systems, microprocessor-based or programmable consumer electronics, or any other communication device that a user may use to access the platform 1001 through the network 1006. The client devices 1002 may be separate accounts set up under one company to individually access the proprietary platform 1001 or may be accounts from different companies. In other words, individual members of the same company can have access to the platform 1001 either through direct connection from their respective mobile terminals to the platform 1001 via the network 106 or through indirect connection where their respective mobile terminals connect to the platform 1001 via the company's machine / server 1002.

[0044] Each client device 1002 may communicate and exchange data with other client devices 1002, as well as with the proprietary platform 1001 via the network 1006. Such data may include functions as well as payload data (e.g., text, audio, video or other multimedia data). The network 1006 may be, or include, one or more portions of a network such as an ad hoc network, an intranet, an extranet, a virtual private network (VPN), a local area network (LAN), a wireless LAN (WLAN), a wide area network (WAN), a wireless WAN (WWAN), a metropolitan area network (MAN), the Internet, a cellular telephone network, a wireless network, a Wi-Fi® network, another type of network, or a combination of two or more such networks.

[0045] The proprietary platform system 1001 supports various services and operations that are provided to the client devices 1002, as described above. Such operations include transmitting data to, receiving data from, and processing data generated by the client device 1002. This data may include, for example, message content, graphical user interface data, client device information, geo-location information, database information, transaction data, socialnetwork information, and other information. Data exchanges are invoked and controlled through functions available via graphical user interfaces (GUIs) of the platform rendered on the client devices 1002, as described above. The proprietary platform system 101 is implemented using one or more processors (e.g., microprocessor(s), multi-processor system(s), and / or CPU(s), etc.) that are programmed to provide the functionalities discussed above. The functionalities may also be implemented using an Application Program Interface (API) that is coupled to, and provides a programmatic interface to, an application server.

[0046] The specification and drawings are to be regarded in an illustrative rather than a restrictive sense. For example, the various graphical user interface examples described above are provided by way of illustration only and should not be construed as limiting. Those skilled in the art will recognize various modifications and changes that may be made within the guidance of the example embodiments and applications illustrated and described herein.

Claims

WHAT IS CLAIMED IS 1. A non-transitory computer readable medium storing computer programs, if executed by a computer implementing a workforce fleet management platform, causes the computer to execute functions comprising: displaying a platform screen including a list of members, a number of jobs accepted or declined by each member in the list, a location interface for at least one member in the list; and upon selecting the location interface on the platform screen, displaying, concurrently with the list of members on the platform screen, map data showing a real-time geo-location of the at least one member.

2. The non-transitory computer readable medium according to claim 1, wherein the platform screen further includes a table showing a list of service types of jobs associated with the members in the list and a number of jobs accepted or declined for each service type.

3. The non-transitory computer readable medium according to claim 2, wherein the platform screen further includes a pie chart adjacent to the table, the pie chart showing a proportion of jobs accepted for each service type.

4. The non-transitory computer readable medium according to claim 1, wherein the functions further comprise: transmitting, over a network, a lead to be displayed on a mobile terminal of an active member of the platform, wherein the lead is configured to include (i) a description of a new job request, (ii) a first interface for accepting the new job, and (iii) a second interface for denying the new job, and is configured such that all (i), (ii), and (iii) are displayed on a same screen on the mobile terminal.

5. The non-transitory computer readable medium according to claim 4, wherein the lead is configured to further include, on the same screen, (iv) a distance between a real-time geo- location of the mobile terminal and a location of the new job.

6. The non-transitory computer readable medium according to claim 5, wherein the lead is configured to further include, on the same screen, (v) an interface, if selected, expands at least one of the descriptions of the new job request and the location of the new job.

7. The non-transitory computer readable medium according to claim 1, wherein the list of members to be displayed on the platform screen is modifiable through a filter function of the platform such that, only members having features that satisfy one or more search criteria input by a user are displayed in the list on the platform screen.

8. The non-transitory computer readable medium according to claim 7, wherein the platform screen further includes: a table showing a list of service types of jobs associated with the members that satisfy the search criteria, and a pie chart that is adjacent to the table and shows a proportion of the jobs associated with the members that satisfy the search criteria, for each service type listed in the table.

9. The non-transitory computer readable medium according to claim 1, wherein the functions further comprise: transmitting a unique message containing an activation link to a pre-registered number of a mobile terminal of a recipient who does not have an active account with the platform, wherein the unique message is configured such that, when the link is selected on the mobile terminal, the recipient member is guided to input personal information to complete activation of the account, wherein a level of access right to the platform is preset for the account before the account is activated by the recipient member.

10. A method of rendering a graphical user interface for an integrated fleet management platform, comprising: causing a platform screen to be displayed on a client terminal, the platform screen including a list of members, a number of jobs accepted or declined by each member in the list, a location interface for at least one member in the list; andupon selecting the location interface on the platform screen, displaying, concurrently with the list of members on the platform screen, map data showing a real-time geo-location of the at least one member.

11. The method according to claim 10, wherein the platform screen further includes a table showing a list of service types of jobs associated with the members in the list and a number of jobs accepted or declined for each service type.

12. The method according to claim 11, wherein the platform screen further includes a pie chart adjacent to the table, the pie chart showing a proportion of jobs accepted for each service type.

13. The method according to claim 10, further comprising: transmitting, over a network, a lead to be displayed on a mobile terminal of an active member of the platform, wherein the lead is configured to include (i) a description of a new job request, (ii) a first interface for accepting the new job, and (iii) a second interface for denying the new job, and is configured such that all (i), (ii), and (iii) are displayed on a same screen on the mobile terminal.

14. The method according to claim 13, wherein the lead is configured to further include, on the same screen, (iv) a distance between a real-time geo-location of the mobile terminal and a location of the new job.

15. The method according to claim 14, wherein the lead is configured to further include, on the same screen, (v) an interface, if selected, expands at least one of the descriptions of the new job request and the location of the new job.

16. The method according to claim 10, wherein the list of members to be displayed on the platform screen is modifiable through a filter function of the platform such that, only members having features that satisfy one or more search criteria input by a user are displayed in the list on the platform screen.

17. The method according to claim 16, wherein the platform screen further includes: a table showing a list of service types of jobs associated with the members that satisfy the search criteria, anda pie chart that is adjacent to the table and shows a proportion of the jobs associated with the members that satisfy the search criteria, for each service type listed in the table.

18. The method according to claim 10, further comprising: transmitting a unique message containing an activation link to a pre-registered number of a mobile terminal of a recipient who does not have an active account with the platform, wherein the unique message is configured such that, when the link is selected on the mobile terminal, the recipient member is guided to input personal information to complete activation of the account, wherein a level of access right to the platform is preset for the account before the account is activated by the recipient member.

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