A system and method for delivering aggregated animal care services through a computing platform

Abstract

The present invention relates to a system (100) and method (200) for delivering aggregated animal care services. The system (100) comprises a user interface (10) accessible via web or mobile platforms, a login module (20) for user authentication and role-based access, a data collection module (30) to store animal profiles, user data, and service provider details, and a repository (40) for maintaining structured records of pets, incidents, and services. An aggregation module (50) analyses data to generate case updates, alerts, and recommendations. A communication module (60) enables messaging, group interaction, forums, and feedback. A services module (70) provides access to emergency response, adoption, rescue, medical services, donations, volunteer coordination, and lifecycle tracking. The system (100) supports integrated animal welfare management by enabling real-time collaboration and streamlined access to services for all stakeholders through a unified platform, enhancing coordination and continuity in animal care efforts.

Description

A System and Method for Delivering Aggregated Animal Care Services Through a Computing PlatformField of the invention

[0001] The present invention relates to a system for animal care services. More specifically, the present invention relates to a system and method for delivering aggregated animal rescue and care services through a computing platform.Background of the invention

[0002] In the realm of animal care and welfare, a fundamental challenge lies in the fragmented nature of available resources and assistance for animals in distress. Currently, individuals encountering a distressed animal are confronted with a bewildering array of options, including rescue centres, nongovernmental organizations (NGOs), and individual caregivers. Each of these entities operates independently, often without seamless coordination or integration with one another. This lack of cohesion results in a disjointed and inefficient process for those seeking help, as they must navigate multiple channels and organizations to find the appropriate assistance. Consequently, valuable time is lost in the crucial moments when swift action could mean the difference between life and death for an animal in need. Furthermore, existing solutions designed to address this issue often fall short in providing comprehensive support. While some platforms allow users to add requests for assistance, they typically lack robust features such as real-time updates and dynamic communication channels. As a result, individuals seeking help are left in the dark, uncertain about the progress of their request or the status of the distressed animal. This lack of transparency and feedback can lead to frustration and disengagement among users, undermining the effectiveness of these platforms in facilitating timely and efficient assistance for animals in distress.

[0003] Moreover, the disconnect between those in need of assistance and those willing to provide support extends beyond the realm ofdirect rescue efforts. While there may be individuals and organizations eager to donate funds or volunteer their time to support animal care and welfare causes, the lack of a centralized platform for coordination and communication hampers their ability to contribute effectively. Without a streamlined mechanism for connecting donors with organizations in need of support, valuable resources go underutilized, and opportunities for meaningful impact are lost. Thus, the fragmented nature of existing systems not only hinders the timely response to animal distress but also undermines the potential for broader community engagement and support in advancing animal care and welfare initiatives.

[0004] Therefore, there is a need for a system and method for delivering aggregated animal care services through a computing platform which overcomes one or more drawbacks of the above-mentioned prior arts.Objects of the invention

[0005] An object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform.

[0006] Another obj ect of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that utilise technological advancement in meaningful and effective manner for the process of animal assistance.

[0007] Another obj ect of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that helps societies and animal lovers to request setting up of prefabricated temporary shelters by providing space within their premises.

[0008] Yet another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that reduces manual effort at all stages in providing animal assistance.

[0009] Another one object of the present invention is to provide a system for delivering aggregated animal care services through a computingplatform that enhance and facilitate real-time communication amongst stakeholders involved in animal care and welfare.

[0010] One more object of present invention is to provide a system for delivering aggregated animal care services through a computing platform that provides a comprehensive platform to the animal care and welfare community.

[0011] Still another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that foster transparency and accountability within animal care and welfare community.

[0012] Yet another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that offers a streamlined platform for donation and support for animal care and welfare initiatives.

[0013] Still another object of present invention is to provide a system for delivering aggregated animal care services through a computing platform that leverage the data obtained within the animal care, service and welfare landscape.

[0014] Further object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that offers a platform offering essential services and guidance for pet owners.

[0015] Yet another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that offers a forum including information on breed-specific care, dos and don'ts, and a Q&A forum for pet-related queries.

[0016] Still another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that foster a cohesive community of pet parents and animal lovers, facilitating interaction, support, and knowledge -sharing among members.

[0017] Yet another object of the present invention is to provide a system for delivering aggregated animal care services through a computingplatform that develop a robust emergency response system for animals, ensuring prompt and effective assistance in distress situations.

[0018] Still another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that create a platform for pet adoption, , promoting responsible pet ownership and ethical trading practices.

[0019] Yet another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that offers a platform fostering education and awareness within the community.

[0020] Still another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that optimise volunteer engagement enabling efficient volunteer recruitment, task assignment, and coordination for drives and activities.

[0021] One another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that offer emergency assistance through collaboration channel to enable volunteers and NGOS on ground for providing emergency care.

[0022] Still another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that enable collaboration among stakeholders, including volunteers, pet owners, service providers, NGOs, corporates, to create a unified and supportive ecosystem for animal care and welfare initiatives.

[0023] Yet another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that streamline the process of animal care, assistance and welfare in every scenario.

[0024] Yet another object of the present invention is to provide a system for delivering aggregated animal care services through a computing platform that helps easy accessibility of animal medical services.Summary of the invention

[0025] According to the present invention a system for delivering aggregated animal care services through a computing platform is provided. The system includes a user interface, a login module, a data collection module, a repository, an aggregation module, a communication module and a services module. The user interface is configured to be accessed via web-based or mobilebased platforms. The login module authenticates users through the user interface and enables role-based access to platform features. The data collection module receives input through the user interface and collect information from users and third-party sources, wherein the data includes pet profiles, user profiles, service provider data, volunteer data, and organizational data.

[0026] The repository configured to maintain and store the data collected from the data collection module. The aggregation module analyses and associate data stored in the repository with user interactions and to generate case updates, notifications, and recommendations. The communication module exchange data with the repository and the aggregation module and enables private messaging, group interaction, and public forum discussions among users and to collect feedback and ratings for service providers, volunteers, and events. The services module provide access to emergency response, pet adoption, animal rescue, medical services, donation processing, volunteer coordination, and lifecycle tracking based on the data from the aggregation module and the repository.

[0027] In an aspect of the invention, the login module is configured to allow guest users to access emergency features including rescue request submission and public alert viewing without registration.

[0028] In an aspect of the invention, the repository is configured to maintain a complete pet lifecycle record, including ownership history, service usage, feedback, and end-of-life details.

[0029] In an aspect of the invention, the aggregation module is configured to generate location-specific alerts and recommendations based on real-time case data and volunteer availability.

[0030] In an aspect of the invention, the services module is configured to allow users to initiate lost pet cases or report stray animal sightings, with automatic geolocation tagging and progress tracking until resolution.

[0031] In an aspect of the invention, the data collection module is configured to associate each animal with a unique identification number and to record lifecycle information including age, breed, vaccination, medical history, ownership, and care instructions.

[0032] In an aspect of the invention, the services module includes functionality for listing and scheduling appointments with veterinary professionals, grooming providers, and product suppliers.

[0033] In an aspect of the invention, the communication module allows rescue centres, pet owners, volunteers, and corporate partners to communicate using in-app messaging tools.

[0034] In an aspect of the invention, the services module is configured to record and display data related to charitable events, including donation amount, participation metrics, and event outcome reporting.

[0035] In an aspect of the invention a method for delivering aggregated animal care services through a computing platform is provided. Initially, a user is authenticated through a login module and user access is assigned based on the user type. Thereafter, a user interface comprising selectable service options including emergency assistance, adoption, rescue, donations, volunteer registration, and service bookings is presented. Based on a selected option, input is received from the user and corresponding information is retrieved from a repository. User actions related to animal profiles, incidents, donations, or service requests are processed. Records in the repository are updated to reflect changes associated with said user actions. Real-time case updates, notifications, and recommendations are generated and displayed based on data aggregated from the repository. Users are enabled to communicate through private or group channels and to participate in public forums. Historiesof interactions between users, animals, service providers, and corporate entities are recorded and maintained.Brief Description of drawings

[0036] The advantages and features of the present invention will be understood better with reference to the following detailed description and claims taken in conjunction with the accompanying drawings, wherein like elements are identified with like symbols, and in which:

[0037] Figure 1 illustrates a block diagram for a system for delivering aggregated animal care services through a computing platform in accordance with the present invention; and

[0038] Figure 2 illustrates a flowchart for a method for delivering aggregated animal care services through a computing platform in accordance with the present invention.Detailed description of the invention

[0039] An embodiment of this invention, illustrating its features, will now be described in detail. The words "comprising," "having," "containing," and "including," and other forms thereof, are intended to be equivalent in meaning and be open ended in that an item or items following any one of these words is not meant to be an exhaustive listing of such item or items, or meant to be limited to only the listed item or items.

[0040] The present invention relates to a system and method for delivering aggregated animal care services through a computing platform that can be accessed via web-based or mobile-based applications. The system support both reactive and proactive engagement empowering users to take immediate actions in emergencies while also enabling long-term planning and lifecycle tracking for pets. The system accommodates individual users as well as institutional stakeholders such as NGOs, veterinary hospitals, and corporate donors, thereby creating a scalable and inclusive platform for animal welfare management.

[0041] In an aspect of the invention, the computing platform is a web-based or mobile-based platform designed to serve as a comprehensive hub for animal care and welfare, pet care, and community engagement. The term animal(s) or pets mentioned in the disclosure includes all kinds of animals like cats, dogs, cows, fishes, cattle, reptiles, rodents, wild animals, domestic animals, strays, and other such animals. The system utilizes modem web technologies such as HTML5, CSS3, and JavaScript. The computing platform offers a responsive and user-friendly interface accessible across a range of devices, including desktop computers, tablets, and smartphones. The computing platform further employs a client-server architecture, with the client-side interface built using front-end frameworks such as React. js or Angular .js to deliver a seamless and interactive user experience. The back-end infrastructure is powered through robust server-side technologies such as Node.js or Django, handling data processing, storage, and retrieval tasks. The data management within the computing platform is facilitated by a relational or NoSQL database system, ensuring efficient storage and retrieval of information related to pet profiles, incidents, rescue operations, donations, and user interactions. The security measures such as HTTPS encryption, user authentication, and role-based access control are implemented to safeguard sensitive data and protect user privacy.

[0042] Furthermore, the computing platform is integrated with external APIs and services to enhance functionality, such as geolocation services for emergency response, payment gateways for donation processing, and social media APIs for community engagement and sharing. The computing platform enables association of various user profiles to provide a comprehensive animal care and welfare ecosystem that caters to adoption and rescue cases, guidance to pet owners, access to professional and medical help, association with corporates, rescue homes and care centres and access to marketplace with mechanism to enable informed decisions. The system uses the data in real time to provide a responsive, dynamic and holistic animal care and welfare and rehab ecosystem with engagement of all the stakeholders through a single platform. The platform will facilitate and allow integration of latest technological advancements andtools which will assist in animal safety , rescue and rehabilitation Whenever and wherever required.

[0043] The terms “first,” “second,” and the like, herein do not denote any order, quantity, or importance, but rather are used to distinguish one element from another, and the terms “a” and “an” herein do not denote a limitation of quantity, but rather denote the presence of at least one of the referenced items.

[0044] The disclosed embodiments are merely exemplary of the invention, which may be embodied in various forms.

[0045] Referring now to Figure 1, a system (100) for delivering aggregated animal care services through a computing platform is provided. The system (100) includes a user interface ( 10), a login module (20), a data collection module (30), a repository (40), an aggregation module (50), a communication module (60) and a services module (70). All the modules operate together to deliver a centralized solution for coordinated animal care, effectively streamlining the processes of rescue, rehabilitation, adoption, healthcare, community involvement, and donor participation.

[0046] The user interface (10) is accessed via web-based or mobilebased platforms. Specifically, the user interface (10) is accessed via standard computing devices, including smartphones, tablets, laptops, and desktop computers. The user interface (10) provides an entry point for interaction with the system (100) and is designed to support content rendering and user-specific dashboards based on access roles.

[0047] The login module (20) is integrated into the system (100) to perform user authentication. The login module (20) authenticates users through the user interface (10) and enables role-based access to the computing platform. Specifically, upon login, the system (100) identifies the user type and allocates role-specific privileges. The user roles include pet owners, volunteers, service providers, corporate representatives, rescue centres, and general users. The login module (20) authenticates credentials through secure methods such as password verification or OTP (one-time password) verification and assigns user privilegesaccordingly. In certain embodiments, the login module (20) is configured to allow guest users to access emergency features including rescue request submission and public alert viewing without registration.

[0048] The data collection module (30) is configured to receive input through the user interface (10) and to collect data authenticated by the login module (20) from both users and third-party sources. The third-party sources may include external platforms, databases, or services integrated with the system (100) to provide additional data or functionality which may include pet registries, veterinary networks, rescue organizations, payment gateways, geolocation services, or government animal welfare databases. Specifically, the data collection module (30) receives and stores information from the users and the third-party sources and facilitates the input and capturing of animal-related information, including pet profiles, user profiles, service provider data, volunteer data, and organizational data. The pet profiles may include age, breed, vaccination history, medical records, adoption status, and care instructions. The data collection module (30) further includes user profiles including name, contact information, preferences, and volunteer data, the service provider data including location, services offered, contact details, and rate cards and the organizational data including NGO affiliations or corporate donor participation.

[0049] The data collection module (30) is configured to associate each animal with a unique identification number such that each animal entry can be uniquely identified and utilizes the unique identification number to record lifecycle information including pet details such as name, breed, age, breeding history, photograph, preferences, vaccinations, medical history, adoption details, date of birth, and care instructions, along with details of parents, owners, or foster carers. In another embodiment, the data collection module (30) includes pet owner details such as name, address, age, pets owned, entrusted service providers, and availability for volunteering or fostering. The system (100) may also record data about volunteers or pet enthusiasts who are not necessarily pet owners, including their personal details, volunteer history, and availability. Additionally, the platform can record seasonal care requirements includingmating, birthing, breeding, and hibernation. The data collection module (30) also collects corporate data related to CSR involvement including name, address, contacts, donation history, events, and point of contact.

[0050] Additionally, the data collection module (30) supports API integrations to pull external data from veterinary networks, national pet registries, and affiliated service platforms.

[0051] In one embodiment, the data collection module (30) provides access to third-party platforms such as the Kennel Club of India, service and care platforms, adoption and rescue platforms, product supply platforms, and training services. The data collection module (30) further lists veterinary professionals and institutions, including their names, addresses, services, hours, and contacts. The Veterinary services listed may include deworming, checkups, neutering, eye care, and more. In urgent medical cases, the system (100) also allows users to request emergency services such as ambulances, blood banks, or immediate vet care.

[0052] The repository (40) is provided for data storage. The repository (40) stores and manages the data collected from the data collection module (30). The data includes information related to registered pets, reported incidents, user interactions, donations, scheduled services, communication logs, and adoption cases. The repository (40) is also configured to maintain a complete pet lifecycle record, including ownership history, service usage, feedback, and end-of-life details. Specifically, the repository (40) maintains the lifecycle tracking of individual animals such as recording changes in ownership, rescue interventions, veterinary appointments, service usage history, end-of-life activities, and associated feedback or ratings. Specifically, each entry in the repository (40) is time-stamped and linked with relevant user or animal identifiers, supporting traceability and continuity.

[0053] The aggregation module (50) is configured to access and analyse data stored in the repository (40) with user interactions occurring through the user interface (10). The aggregation module (50) generates case updates, notifications, and recommendations. More specifically, the aggregation module(50) processes case data to generate real-time status updates, actionable notifications, and service recommendations. The aggregation module (50) also produces location-specific alerts such as identifying available volunteers in proximity to a reported incident or suggesting nearby veterinary services. Further, the aggregation module (50) enhances contextual awareness and allows the system (100) to deliver timely, relevant information to users based on live data inputs and historical activity.

[0054] In an embodiment, the aggregation module (50) uses artificial intelligence (Al) to perform analytics on the data stored within the system (100). The aggregation module (50) utilizes Al to identify high-impact areas or regions with high concentrations of stray animals, allowing for targeted planning and intervention. The aggregation module (50) further enables AI- driven analysis of the effectiveness of rescue, care, and relief activities conducted across different geographic locations, providing quantifiable insights on their impact. Additionally, the Al may analyse the influence of external factors such as weather conditions, urban development trends, and special events or causes on animal behaviour and welfare. The analytics outputs from the aggregation module (50) are then presented to NGOs, governmental bodies, and other stakeholders, equipping them to better plan, allocate resources, and respond effectively to animal welfare needs.

[0055] The communication module (60) is configured to exchange data with the repository (40) and the aggregation module (50). The communication module (60) enables private messaging, group interaction, and public forum discussions among users and to collect feedback and ratings for service providers, volunteers, and events. The rescue centres, pet owners, volunteers, and corporate partners may communicate using in-app messaging tools. The communication module (60) also enables rescue homes, corporates, volunteers, and pet owners to collaborate through chat groups, feedback modules, and testimonial feeds. The messages and feedback are archived and are associated with relevant user profiles or service records. The group chat facility allows communication among pet parents, service providers, veterinaryprofessionals, and corporates. The system (100) also supports a community feed for event discussions, breed-specific forums, Q&A sections, and shared knowledge spaces among stakeholders such that users can contribute to public discussions, testimonials, and feedback loops.

[0056] The services module (70) forms a central component of the overall system (100) and is configured to facilitate access to a wide range of animal care-related services. The services module (70) provide access to emergency response, pet adoption, animal rescue, medical services, donation processing, volunteer coordination, and lifecycle tracking based on the data from the aggregation module (50) and the repository (40), Further the services module (70) enables users to initiate and manage emergency response cases involving distressed or injured animals. Specifically, the services module (70) allows users initiates lost pet cases or report stray animal sightings, with automatic geolocation tagging and progress tracking until resolution and notifies nearby volunteers, rescue centres, or medical service providers to ensure timely intervention after the submission of relevant details such as the location and condition of the animal captured.

[0057] In an embodiment, the system (100) supports real-time, responsive emergency assistance systems. Specifically, when the emergency option is selected, user location is automatically captured, and the computing platform identifies and alerts the nearest rescue centre. A report tracker is initiated and updated in real time until the case is resolved. In medical emergencies, the nearest listed veterinarian or hospital is contacted through the computing platform. The emergency system is triggered by pet owners or general users. The system (100) also supports emergency rescue operations for wild animals that stray from their habitats, such as leopards, elephants, wolves, tigers, or snakes. The users may upload animal details, location, and photos to trigger a case.

[0058] In addition to emergency handling, the services module (70) supports the submission and tracking of adoption or foster care cases. The users are allowed to create listings for animals available for adoption or fostering, andinterested parties can respond through the system (100). The case includes status updates and communication features to facilitate coordination between current caretakers and prospective adopters or fosterers. The notifications of adoption listings are shared with all users, and status updates are reflected in real time within both the pet profile and the adoption case log. enabling interaction among pet owners, rescue centres, and potential adopters or foster parents.

[0059] The services module (70) also provides functionality for scheduling appointments related to veterinary care, grooming, pet training, and the delivery of pet-related products. The users can browse available service providers, select suitable time slots, and confirm bookings directly through the user interface (10).

[0060] The services module (70) further supports lost and found pet cases. Specifically, users can raise such cases by uploading photographs and submitting location-tagged information. The services module (70) monitors the progress of each case from initiation to resolution and continuously updates involved stakeholders, including volunteers and local shelters, regarding the current status.

[0061] Furthermore, the services module (70) facilitates community participation in various events, workshops, and animal competitions. The users can access event listings, complete registrations, and track the status or outcomes of such engagements.

[0062] The services module (70) further manages volunteer coordination. The system (100) lists active volunteer requirements based on location and task type, allows users to sign up for specific roles, and maintains a log of participation history and feedback, which can be used to build trust profiles or assign future tasks. The tasks may include rescuing, feeding, walking, pet sitting, vaccinations, workshops, or fundraisers.

[0063] The services module (70) also records and displays data related to charitable events, including donation amounts, the number of participants, participation metrics, and event outcome reporting. This feature supports transparency and allows users and organizations to assess the impact offundraising efforts and community engagement initiatives. The rescue homes may request charity events through the service module (70) and structured trackers are created for the user and corporate donations. The donations are directly routed to the rescue homes, and all transactions are recorded for accountability. Moreover, the services module (70) allows users to browse and interact with a marketplace of listed products and service providers. The users can view veterinary services, grooming offers, food suppliers, pet accessories, and hygiene products. The listings include service availability, ratings, and scheduling capabilities. The services module (70) further supports transactional interactions and stores purchase history, facilitating ongoing user decisionmaking. The services module (70) also provides end-of-life services such as cremation, burial arrangements, urns, and caskets. The pet hostels and care centres can also be listed with photos, services, ratings, and contact details for pet parents traveling.

[0064] The communication module (60) and the services module (70) are interlinked with the repository (40) and the aggregation module (50) to ensure that all user activity is synchronized and accessible across modules. This allows case information, user messages, service feedback, and incident reports to be cross-referenced, resulting in a unified system behaviour that maintains coherence and continuity across all modules.

[0065] In an embodiment, the computing platform includes a story feed that showcases narratives about animals, rescue efforts, and successful adoptions. The stories may also highlight how the platform has benefitted animal lovers, corporates, and service providers. These serve to inspire, inform, and increase community participation, creating awareness and emotional connection across stakeholders. The computing platform may facilitate donations, sponsorships, and crowdfunding activities for individual animals or shelters in need such that animals in need can be specially listed with their photos and background, enabling users to contribute directly toward their treatment or care.

[0066] The system (100) further includes a volunteer listing system that shows availability by location and time for tasks like feeding strays,vaccinations, pet walking, sitting, and fundraising. The pet parents and event organizers may provide performance feedback, which helps build trust profdes. A verification mechanism is optionally provided to screen volunteers before assigning responsibility-heavy tasks. The system further includes a marketplace for businesses offering pet-related goods and services. These include pet grooming, spas, food, accessories, and hygiene products. The feedback and reviews are collected and displayed.

[0067] The system (100) facilitates tracking the contributions and performance of rescue centres, volunteers, NGOs, and other entities, enabling formal recognition through awards and accolades.

[0068] The system ( 100) also supports hiring and training of support animals for use by elderly individuals, the specially-abled, or those with emotional or mental needs. Training service providers may be contacted through the platform for customization. The lost and found service helps reunite pets with owners. The users may upload details and photos of lost pets, which alerts nearby volunteers and systems. Once found the pet is returned and the case is closed with full real-time tracking and institutional support.

[0069] Referring now to Figure 2, a method (200) for delivering aggregated animal care services is provided. The method (200) is described in conjunction with the system (100).

[0070] The method (200) starts at Step 210.

[0071] At step 220, the user is authenticated through a login module (20). The system (100) prompts the user to provide authentication credentials, such as a username and password or mobile number with OTP verification. The user is assigned a role-specific profile based on successful authentication. The system (100) supports a range of roles, including pet owners, volunteers, service providers, corporate representatives, NGO members, and general users. The guest access is also supported permitting certain emergency-related functions without full registration.

[0072] At Step 230, the system (100) displays a user interface (10) comprising selectable service options based on the authenticated user's role. Theuser interface (10) is configured to adapt across desktop and mobile devices and provides access to modules such as emergency assistance, pet adoption listings, rescue, donations, volunteer registration, and service bookings. The users are presented with tailored features appropriate to their assigned role and prior interactions.

[0073] At Step 240, the system (100) receives input from the user based on a selected service option and retrieves corresponding information from a repository (40) and a data collection module (30). The input may be in the form of structured data (e.g., form fields, dropdowns), unstructured content (e.g., messages, comments), geolocation data, images, and timestamps. The input is described by way of explanation, the user may submit a pet profile for adoption, upload an image of an injured animal, register availability for volunteer work, or initiate a lost pet case. The input is received through interactive forms and interface elements for data accuracy and completeness. The repository (40) comprises structured records of pet profiles, user accounts, adoption histories, incident reports, service provider directories, volunteer schedules, donation logs, and communication archives. The retrieval may involve searching, filtering, and ranking entries based on parameters such as user location, urgency, service category, animal species, or time availability. For instance, when the user initiates an emergency rescue, the system (100) identifies and retrieves contact information for nearby registered volunteers or rescue centres.

[0074] At Step 250, the system (100) processes user actions related to animal profiles, incidents, donations, or service requests. More specifically, depending on the nature of the service selected, the user action may include initiating a new rescue case, triggering a real-time alert to a veterinary clinic, scheduling a grooming appointment, listing an animal for adoption, assigning a volunteer to a task, or logging a donation transaction. These actions are executed using logic modules (20) that determine appropriate responses and route data or notifications accordingly.

[0075] At Step 260, the system (100) updates the repository (40) to reflect changes associated with said user actions using an aggregate module (50).The updates include modification of pet status (e.g., "under treatment", "adopted", "lost"), storage of transaction records, case IDs, timestamps, user IDs, and any resulting communications. If the case involves multiple parties (e.g., pet owner, volunteer, service provider), each interaction is logged with identifiers to maintain accountability and enable future referencing.

[0076] At Step 270, the system (100) generates and displays realtime case updates notifications, and recommendations based on data aggregated from the repository (40). These may include visual indicators including progress bars, and status flags, in-app notifications, emails, or SMS alerts. For timesensitive operations like rescues, the updates are made available to all involved users, ensuring transparency. Additionally, users may receive suggestions for related services or reminders for upcoming events, appointments, or open actions.

[0077] At Step 280, the system (100) enables users to communicate through private or group channels and to participate in public forums through a communication module (60). This includes initiating private chats between two parties, forming group chats for multi-party operations (e.g., rescue efforts or charity drives), and posting to public discussion forums. The communication module (60) allows the sharing of information such as care instructions, adoption criteria, medical requirements, or event coordination details. All the interactions are recorded and associated with the relevant case or user.

[0078] At Step 290, the system (100) records and maintains histories of interactions between users, animals, service providers, and corporate entities using a services module (70). The recorded data enables lifecycle tracking of animals, performance tracking of volunteers and service providers, analysis of case resolution timelines, donor reporting, and event impact analysis. The data stored in the repository (40) is used to generate analytics, public dashboards, internal audit logs, and feedback summaries.

[0079] The method (200) ends at step 300.

[0080] Thus, the present invention has an advantage of providing a system and method for delivering aggregated animal care services that utilisetechnological advancement in a meaningful and effective manner for the process of animal assistance, reduce manual effort at all stages in providing animal assistance, and enhance and facilitate real-time communication amongst stakeholders involved in animal care and welfare. The system further provides a comprehensive platform to the animal care and welfare community, fosters transparency and accountability, and offers a streamlined mechanism for donation and support for animal welfare initiatives. Additionally, it leverages data obtained within the animal care, service, and welfare landscape to provide essential services and guidance for pet owners, including forums for breedspecific care, dos and don’ts, and Q&A for pet-related queries. It also fosters a cohesive community of pet parents and animal lovers, supports a robust emergency response system for animals in distress, and enables responsible pet adoption, buying, and selling.

[0081] Moreover, the system promotes education and awareness, facilitates efficient volunteer engagement including recruitment and task coordination, and enables collaboration among volunteers, pet owners, service providers, NGOs, and corporates to create a unified ecosystem for animal welfare. The invention thereby streamlines the end-to-end process of animal care, assistance, and welfare across varied scenarios. Furtherthe services module in the system provides an animal rescue, relief, and care aggregator with a comprehensive ecosystem enabling a 360-degree method for animal rescue, relief, care, and rehoming through a consolidated and dignified computing platform. The system also delivers a complete and in-depth framework for ensuring animal rescue and care services that unifies all necessary functionalities, participants, and processes under a single coordinated digital infrastructure.

[0082] The foregoing descriptions of specific embodiments of the present invention have been presented for purposes of illustration and description. They are not intended to be exhaustive or to limit the present invention to the precise forms disclosed, and obviously, many modifications and variations are possible in light of the above teaching. The embodiments werechosen and described in order to best explain the principles of the present invention and its practical application, and to thereby enable others skilled in the art to best utilize the present invention and various embodiments with various modifications as are suited to the particular use contemplated. It is understood that various omissions and substitutions of equivalents are contemplated as circumstances may suggest or render expedient, but such omissions and substitutions are intended to cover the application or implementation without departing from the spirit or scope of the claims of the present invention.

Claims

I Claim:

1. A system (100) for delivering aggregated animal care services through a computing platform, the system (100) comprising: a user interface (10) configured to be accessed via web-based or mobilebased platforms; a login module (20) configured to authenticate users through the user interface (10) and to enable role-based access to the computing platform; a data collection module (30) configured to receive input through the user interface (10) and to collect data authenticated by the login module (20), from the users and third-party sources wherein the data includes pet profiles, user profiles, service provider data, volunteer data, and organizational data; a repository (40) configured to maintain and store the data collected from the data collection module (30); an aggregation module (50) configured to access and analyse data stored in the repository (40) with user interactions occurring through the user interface (10), and to generate case updates, notifications, and recommendations; a communication module (60) configured to exchange data with the repository (40) and the aggregation module (50), wherein the communication module (60) enables private messaging, group interaction, and public forum discussions among users and to collect feedback and ratings for service providers, volunteers, and events; and a services module (70) configured to provide access to emergency response, pet adoption, animal rescue, medical services, donation processing, volunteer coordination, and lifecycle tracking based on the data from the aggregation module (50) and the repository (40).

2. The system (100) as claimed in claim 1, wherein the login module (20) is configured to allow guest users to access emergency features including rescue request submission and public alert viewing without registration.

3. The system (100) as claimed in claim 1, wherein the repository (40) is configured to maintain a complete pet lifecycle record, including ownership history, service usage, feedback, and end-of-life details.

4. The system (100) as claimed in claim 1, wherein the aggregation module (50) is configured to generate location-specific alerts and recommendations based on realtime case data and volunteer availability.

5. The system (100) as claimed in claim 1, wherein the services module (70) is configured to allow users to initiate lost pet cases or report stray animal sightings, with automatic geolocation tagging and progress tracking until resolution.

6. The system (100) as claimed in claim 1, wherein the data collection module (30) is configured to associate each animal with a unique identification number and to record lifecycle information including age, breed, vaccination, medical history, ownership, and care instructions.

7. The system (100) as claimed in claim 1, wherein the services module (70) includes functionality for listing and scheduling appointments with veterinary professionals, grooming providers, and product suppliers.

8. The system (100) as claimed in claim 1, wherein the communication module (60) allows rescue centres, pet owners, volunteers, and corporate partners to communicate using in-app messaging tools.

9. The system (100) as claimed in claim 1, wherein the services module (70) is configured to record and display data related to charitable events, including donation amount, participation metrics, and event outcome reporting.

10. A method (200) for delivering aggregated animal care services through a computing platform, the method (200) comprising steps of:authenticating a user through a login module (20) and assigning user access based on a user type; presenting a user interface (10) comprising selectable service options including emergency assistance, adoption, rescue, donations, volunteer registration, and service bookings; receiving input from the user based on a selected service option and retrieving corresponding information from a repository (40); processing user actions related to animal profiles, incidents, donations, or service requests; updating records in the repository (40) to reflect changes associated with said user actions; generating and displaying real-time case updates, notifications, and recommendations based on data aggregated from the repository (40); enabling users to communicate through private or group channels and to participate in public forums; and recording and maintaining histories of interactions between users, animals, service providers, and corporate entities.

Images