System and method for validating work order in a communication network

Abstract

Disclosed is a system (200) and method (500) for validating a work order in a communication network (100). The system receives, from a User Equipment (UE) (104), a request for validating the work order. The system extracts one or more parameters associated with the work order from the request. Further, the system validates the work order based on a determination that the one or more parameters associated with the work order in the request are in a valid format.

Description

SYSTEM AND METHOD FOR VALIDATING WORK ORDER IN A COMMUNICATION NETWORKTECHNICAL FIELD

[0001] The embodiments of the present disclosure generally relate to the field of wireless communication networks. More particularly, the present disclosure relates to a system and a method for validating work order in a communication network.BACKGROUND OF THE INVENTION

[0002] The subject matter disclosed in the background section should not be assumed or construed to be prior art merely due to its mention in the background section. Similarly, any problem statement mentioned in the background section or its association with the subject matter of the background section should not be assumed or construed to have been previously recognized in the prior art.

[0003] With recent advancements in communication networks, there is a massive increase in the number of users latched to a communication network. This has increased the need for monitoring the performance of the communication network. Network administrators perform constant monitoring of the network to enrich user experience. As the number of users increases in a specific geographic region, the amount of network traffic in the specific geographic region increases. The increase in the traffic leads to degradation in the performance of the network by decrease in throughput, bandwidth, speed, etc.

[0004] The users use applications or web portal to perform a test to monitor the performance of the communication network. Some applications or web portals require users to input one or more parameters required for creating work orders to perform the test. The parameters include device identity, start and stop time of the test, start and end date of the test, etc. The users are required to enter the parameters in data-entry fields of a User Interface (UI).

[0005] In conventional systems, if the user inputs invalid data into the data-entry fields, the work order is created with invalid data and produces erroneous results. Also, if the user sends multiple requests for performing the same test, duplication of data is created in a database, thereby increasing the load of a backend server and the database.

[0006] In light of the aforementioned challenges, there is a need for a system and method that can address the issue of validating the work orders by verifying the parameters entered in the data-entry fields for performing a task specified in the work orders.SUMMARY

[0007] The following embodiments present a simplified summary in order to provide a basic understanding of some aspects of the disclosed invention. This summary is not an extensive overview, and it is not intended to identify key / critical elements or to delineate the scope thereof. Its sole purpose is to present some concepts in a simplified form as a prelude to the more detailed description that is presented later.

[0008] In an embodiment, a method for validating a work order in a communication network is disclosed. The method includes receiving, by a reception module from a User Equipment (UE), a request for validating the work order. The method further includes extracting, by an extraction module, one or more parameters associated with the work order from the request. Further, the method includes validating, by a validation module, the work order based on a determination that the one or more parameters associated with the work order in the request are in a valid format.

[0009] In some aspects of the present disclosure, the method further includes displaying, by a display module on a User Interface (UI) of the UE based on a result of the determination that the one or more parameters in the request are not in the valid format, one of an error message to notify a user that the one or more parametersin the request are not in the valid format, or a notification message to notify the user to select the one or more parameters for the work order in a predefined format.

[0010] In some aspects of the present disclosure, the method further includes comparing, by a comparison module, a format of each of the one or more parameters associated with the work order with a corresponding predefined format among one or more predefined formats stored in a database. Further, the method includes determining, by the determination module, that the one or more parameters associated with the work order are in the valid format based on a result of the comparison indicating that the format of each of the one or more parameters is same as the corresponding predefined format.

[0011] In some aspects of the present disclosure, the one or more parameters associated with the work order includes one or more of an International Mobile Equipment Identity (IMEI) of the UE, a start time, an end time, a start date, and an end date.

[0012] In some aspects of the present disclosure, for extracting the one or more parameters associated with the work order from the request, the method further includes extracting, by the extraction module, the one or more parameters associated with the work order using one or more data processing techniques.

[0013] In another embodiment, a system for validating a work order in a communication network is disclosed. The system includes a reception module configured to receive, from a User Equipment (UE), a request for validating the work order. The system further includes an extraction module configured to extract one or more parameters associated with the work order from the request. Further, the system includes a validation module configured to validate the work order based on a determination that the one or more parameters associated with the work order in the request are in a valid format.BRIEF DESCRIPTION OF DRAWINGS

[0014] Various embodiments disclosed herein will become better understood from the following detailed description when read with the accompanying drawings. The accompanying drawings constitute a part of the present disclosure and illustrate certain non-limiting embodiments of inventive concepts disclosed herein. Further, components and elements shown in the drawings are not necessarily to scale, emphasis instead being placed upon clearly illustrating the principles of the present disclosure. For the purpose of consistency and ease of understanding, similar components and elements are annotated by reference numerals in the exemplary drawings.

[0015] FIG. 1 illustrates a diagram depicting an environment of a communication network, in accordance with an embodiment of the present disclosure.

[0016] FIG. 2 illustrates a block diagram of a system for validating a work order in the communication network, in accordance with an embodiment of the present disclosure.

[0017] FIG. 3 illustrates a functional block diagram of one or more modules of the processor of the system, in accordance with an embodiment of the present disclosure.

[0018] FIG. 4 illustrates a diagram depicting communication between a plurality of web servers, a plurality of application servers, and a User Equipment (UE), in accordance with an embodiment of the present disclosure.

[0019] FIG. 5 illustrates a process flow diagram depicting a method for validating the work order in the communication network, in accordance with an embodiment of the present disclosure.

[0020] FIG. 6 illustrates a schematic block diagram of a computing system for validating the work order in the communication network, in accordance with an embodiment of the present disclosure.DETAILED DESCRIPTION OF THE INVENTION

[0021] Inventive concepts of the present disclosure will now be described more fully hereinafter with reference to the accompanying drawings, in which examples of one or more embodiments of inventive concepts are shown. Inventive concepts may, however, be embodied in different forms and should not be construed as limited to the embodiments set forth herein. Further, the one or more embodiments disclosed herein are provided to describe the inventive concept thoroughly and completely, and to fully convey the scope of each of the present inventive concepts to those skilled in the art. Furthermore, it should be noted that the embodiments disclosed herein are not mutually exclusive concepts. Accordingly, one or more components from one embodiment may be tacitly assumed to be present or used in any other embodiment.

[0022] The following description presents various embodiments of the present disclosure. The embodiments disclosed herein are presented as teaching examples and are not to be construed as limiting the scope of the present disclosure. The present disclosure should in no way be limited to the illustrative implementations, drawings, and techniques illustrated below, including the exemplary design and implementation illustrated and described herein, but may be modified, omitted, or expanded upon without departing from the scope of the present disclosure.

[0023] The following description contains specific information pertaining to embodiments in the present disclosure. The detailed description uses the phrases “in some embodiments” which may each refer to one or more or all of the same or different embodiments. The term “some” as used herein is defined as “one, or more than one, or all.” Accordingly, the terms “one,” “more than one,” “more than one, but not all” or “all” would all fall under the definition of “some.” In view of the same, the terms, for example, “in an embodiment” refers to one embodiment and the term, for example, “in one or more embodiments” refers to “at least one embodiment, or more than one embodiment, or all embodiments.”

[0024] The term “comprising,” when utilized, means “including, but not necessarily limited to;” it specifically indicates open-ended inclusion in the so-described one or more listed features, elements in a combination, unless otherwise stated with limiting language. Furthermore, to the extent that the terms “includes,” “has,” “have,” “contains,” and other similar words are used in either the detailed description, such terms are intended to be inclusive in a manner similar to the term “comprising.”

[0025] In the following description, for the purposes of explanation, various specific details are set forth to provide a thorough understanding of embodiments of the present disclosure. It will be apparent, however, that embodiments of the present disclosure may be practiced without these specific details. Several features described hereafter can each be used independently of one another or with any combination of other features.

[0026] The description provided herein discloses exemplary embodiments only and is not intended to limit the scope, applicability, or configuration of the present disclosure. Rather, the foregoing description of the exemplary embodiments will provide those skilled in the art with an enabling description for implementing any of the exemplary embodiments. Specific details are given in the following description to provide a thorough understanding of the embodiments. However, it may be understood by one of the ordinary skilled in the art that the embodiments disclosed herein may be practiced without these specific details.

[0027] The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the disclosure. As used herein the description, the singular forms "a", "an", and "the" include plural forms unless the context of the disclosure indicates otherwise.

[0028] The terminology and structure employed herein are for describing, teaching, and illuminating some embodiments and their specific features and elements and do not limit, restrict, or reduce the scope of the present disclosure. Accordingly, unless otherwise defined, all terms, and especially any technical and / or scientific terms,used herein may be taken to have the same meaning as commonly understood by one having ordinary skill in the art.

[0029] The various aspects including the example aspects are now described more fully with reference to the accompanying drawings, in which the various aspects of the disclosure are shown. The disclosure may, however, be embodied in different forms and should not be construed as limited to the aspects set forth herein. Rather, these aspects are provided so that this disclosure is thorough and complete, and fully conveys the scope of the disclosure to those skilled in the art. In the drawings, the sizes of components may be exaggerated for clarity.

[0030] Various aspects of the present disclosure provide a system and a method a system and a method for validating a work order in a communication network.

[0031] In another aspect of the present disclosure, the system and the method process the work order after validating a work order request, thereby avoiding duplication of work orders and reducing a processing load of a server.

[0032] In the present disclosure, various embodiments are described using terms such as extensible radio access network (xRAN), and open-radio access network (0-RAN)) that are commonly used in communication standards (e.g., 3rd generation partnership project (3 GPP), but these are merely examples for description. Various embodiments of the disclosure may also be easily modified and applied to other communication systems.

[0033] Several key terms used in the description play pivotal roles in facilitating the system functionality. In order to facilitate an understanding of the description, the key terms are defined below.

[0034] A “Network Management System (NMS)” in the present disclosure may represent a system that enables operators to monitor and configure communication networks. The NMS identifies, configures, monitors, updates, and troubleshoots network devices in the communication network.

[0035] An “International Mobile Station Equipment Identity (IMEI)” in the present disclosure may be a unique number allocated to each mobile station equipment for identifying the equipment in a Public Land Mobile Network (PLMN). IMEI may serve as a unique identifier for mobile devices, encompassing details such as the device's manufacturer, model, and serial number.

[0036] A “work order” in the present disclosure may be an order for creating a task, running the task, recording the results, and potentially troubleshooting any issues.

[0037] An “extraction” in the present disclosure may be a process of gathering and transforming data from various sources into a structured format for analysis, storage, or further processing. The extraction may involve pulling data from User Interface, websites, databases, images, documents, or other repositories, and converting it into a usable format.

[0038] “Data processing techniques for extracting data” in the present disclosure may involve techniques for gathering, cleaning, and transforming information from various sources into a usable format for analysis and decision-making.

[0039] The present disclosure relates to a system and a method to validate various work order requests created by an end user associated with a user device. The work order requests may be created for performing at least one of (not limited to) a speed test, a video test, or a recipe.

[0040] FIG. 1 illustrates a diagram depicting an environment of a communication network 100, in accordance with an embodiment of the present disclosure.

[0041] The communication network 100 includes coverage regions 106-1 to 106-N (hereinafter cumulatively referred to as the coverage region 106). The coverage region 106 is served by one or more Base Stations (BSs) 102-1 to 102-N (hereinafter may be referred to as BSs 102-1 to 102-N). Each base station among the BSs 102-1 to 102-N may have same or similar configuration and may also be referred to as “BS 102” or “node 102”. The BSs 102-1 to 102-N serves one or more User Equipment(UEs) 104-1 to 104-N (hereinafter may be referred to as UEs 104-1 to 104-N) in the coverage region 106. Each user equipment among the UEs 104-1 to 104-N may have same or similar configuration and may also be referred to as “UE 104”. The BSs 102-1 to 102-N are connected to a network 108 to provide one or more services to the UEs 104-1 to 104-N. The communication network 100 further includes a server 110 connected to the network 108. The server 110 is configured to execute data processing and data storing operations to validate and process work orders based on the work order validation request received from the UE 104.

[0042] The BS 102 may be at least one relay, and at least one Distributed Unit (DU). Typically, the BS 102 may be a network infrastructure that provides wireless access to one or more terminals. The BS 102 has coverage defined to be a predetermined geographic area based on the distance over which a signal may be transmitted. The BS 102 may be referred to as, in addition to “base station”, “access point (AP)”, “evolved NodeB (eNodeB or eNB)”, “5G node (5th generation node)”, “next generation NodeB (gNB)”, “wireless point”, “transmission / reception point (TRP)”, “Radio Access Network (RAN)” or other terms having equivalent technical meanings.

[0043] The UE 104 may be, at least one Mobile Termination (MT) unit, and at least one relay. Typically, the term “user equipment” or “UE” can refer to any component such as “mobile station”, “subscriber station”, “remote terminal”, “wireless terminal”, “receive point”, or “end user device”.

[0044] The network 108 may include suitable logic, circuitry, and interfaces that may be configured to provide several network ports and several communication channels for transmission and reception of data related to operations of various entities of the communication network 100. Each network port may correspond to a virtual address (or a physical machine address) for transmission and reception of the communication data. For example, the virtual address may be an Internet Protocol Version 4 (IPV4) (or an IPV6 address) and the physical address may be a Media Access Control (MAC) address. The network 108 may be associated with anapplication layer for implementation of communication protocols based on one or more communication requests from the various entities of the communication network 100.

[0045] The communication data may be transmitted or received via the communication protocols. Examples of the communication protocols may include, but are not limited to, Hypertext Transfer Protocol (HTTP), File Transfer Protocol (FTP), Simple Mail Transfer Protocol (SMTP), Domain Network System (DNS) protocol, Common Management Interface Protocol (CMIP), Transmission Control Protocol and Internet Protocol (TCP / IP), User Datagram Protocol (UDP), Long Term Evolution (LTE) communication protocols, or any combination thereof. In some aspects of the present disclosure, the communication data may be transmitted or received via at least one communication channel of several communication channels in the network 108. The communication channels may include, but are not limited to, a wireless channel, a wired channel, a combination of wireless and wired channel thereof. The wireless or wired channel may be associated with a data standard which may be defined by one of a Local Area Network (LAN), a Personal Area Network (PAN), a Wireless Local Area Network (WLAN), a Wireless Sensor Network (WSN), Wireless Area Network (WAN), Wireless Wide Area Network (WWAN), a metropolitan area network (MAN), a satellite network, the Internet, an optical fiber network, a coaxial cable network, an infrared (IR) network, a radio frequency (RF) network, and a combination thereof. Aspects of the present disclosure are intended to include or otherwise cover any type of communication channel, including known, related art, and / or later developed technologies.

[0046] The server 110 may be a network of computers, a software framework, or a combination thereof, that may provide a generalized approach to create a server implementation. Examples of the server 110 may include, but are not limited to, personal computers, laptops, mini-computers, mainframe computers, any nontransient and tangible machine that can execute a machine-readable code, cloudbased servers, distributed server networks, or a network of computer systems. The server 110 may be realized through various web-based technologies or any web-application framework. In other aspects of the present disclosure, the server 110 may be configured to execute one or more data processing and / or storage operations to validate and process work orders based on the work order validation request received from the UE 104.

[0047] FIG. 2 illustrates a block diagram of a system 200 for validating the work order in the communication network 100, in accordance with an embodiment of the present disclosure. The system 200 may include the network 108, the BS 102, the UE 104 connected to the network 108 via the BS 102, the server 110, an external database 228 (hereinafter referred to as database 228), and a Network Management System (NMS).

[0048] The server 110 includes a communication interface 202, a processor 204, a memory 206 coupled to the processor 204, and a database 208. The processor 204 may control the operation of the server 110. The processor 204 may include one or more modules 204-a (hereinafter also referred to as the “modules 204-a”). The processor 204 may also be referred to as a Central Processing Unit (CPU). The memory 206 may provide instructions and data to the processor 204 for performing functions of the server 110. The memory 206 may include a Random Access Memory (RAM), a Read-Only Memory (ROM) and a portion of the memory 206 may also include Non-Volatile Random Access Memory (NVRAM). The processor 204 may perform logical and arithmetic operations based on instructions stored within the memory 206. The communication interface 202 may allow transmission and reception of data between the server 110 and the network 108. The communication interface 202 may include a transmitter, a receiver, and a single or multiple transmit antennas electrically coupled to the transmitter and the receiver of the communication interface 202.

[0049] The communication interface 202 may be configured to enable the server 110 to communicate with various entities of the system 200 via the network 108. Examples of the communication interface 202 may include, but are not limited to, a modem, a network interface such as an Ethernet card, a communication port, and / ora Personal Computer Memory Card International Association (PCMCIA) slot and card, an antenna, a radio frequency (RF) transceiver, one or more amplifiers, a coder-decoder (CODEC) chipset, a subscriber identity module (SIM) card, and a local buffer circuit. It will be apparent to a person of ordinary skill in the art that the communication interface 202 may include any device and / or apparatus capable of providing wireless or wired communications between the server 110 and various other entities of the system 200.

[0050] In some aspects of the present disclosure, the server 110 may be coupled to the database 228 that provides data storage space to the server 110. The database 228 may store information related to configuration parameters, the work order validation request from the UE 104 and other relevant information needed for the operation of the server 110. The database 228 may correspond to a centralized database system configured to store and manage structured data, such as network- related data and configurations. The database 228 may be a relational database organizing related data such as in a table, or a non-relational database organizing graphical and time series data.

[0051] The UE 104 may include a User Interface (UI) 210, a processor 212, a communication interface 214, and a memory 216 coupled to the processor 212. The processor 212 may control the operation of the UE 104. The processor 212 may also be referred to as the CPU. The memory 216 may provide instructions and data to the processor 212 for performing several functions. The processor 212 may perform logical and arithmetic operations based on instructions stored within the memory 216.

[0052] The memory 216 may include a Random Access Memory (RAM) 218, a Read-Only Memory (ROM) 220, and a portion of the memory 216 may also include non-volatile random-access memory (NVRAM). The memory 216 may include an Operating System (OS) 222 for serving as an interface between the hardware components and the UE 104. The memory 216 may comprise applications 224 and a database 226 to store data based on the applications 224. The OS 222 may providefunctions to and support communication standards for the UE 104. The OS 222 may also provide a common programming platform or executing environment for the applications 224.

[0053] In one embodiment, the UE 104 may be installed with various applications 224. The applications 224 may be utilized for requesting the server 110 to perform various tests. The applications 224 may be integrated in the OS 222 of the UE 104. The applications 224 may be configured to run in the background so that the operations of the UE 104 may not be impacted.

[0054] The communication interface 214 may allow transmission and reception of data between the UE 104 and the network 108. The communication interface 214 may include a transmitter, a receiver, and a single or multiple transmit antennas electrically coupled to the transmitter and the receiver of the communication interface 214. The one or more computer executable applications may be stored on the UE 104.

[0055] The UI 210 may include suitable logic, circuitry, interfaces, and / or codes that may be configured to receive input(s) and present (or display) output(s) on the UE 104. For example, the UI 210 may have an input interface and an output interface. The input interface may be configured to enable a user to provide input(s) to trigger (or configure) the UE 104 to perform various operations. Examples of the input interface may include, but are not limited to, a touch interface, a mouse, a keyboard, a motion recognition unit, a gesture recognition unit, a voice recognition unit, or the like. Aspects of the present disclosure are intended to include or otherwise cover any type of the input interface including known, related art, and / or later developed technologies without deviating from the scope of the present disclosure. The output interface may provide the output(s) based on an instruction provided via the UI 210. Examples of the output interface of the UI 210 may include, but are not limited to, a digital display, an analog display, a touch screen display, an appearance of a desktop, and / or illuminated characters.

[0056] The processors 204 and 212 may include one or more general purpose processors and / or one or more special purpose processors, a microprocessor, a digital signal processor, an application specific integrated circuit, a microcontroller, a state machine, or ay any type of programmable logic array. The processors 204 and 212 may include may include an intelligent hardware device including a general-purpose processor, such as, for example, and without limitation, a Central Processing Unit (CPU), an Application Processor (AP), a dedicated processor, or the like, a graphics-only processing unit such as a Graphics Processing Unit (GPU), a microcontroller, a Field-Programmable Gate Array (FPGA), a programmable logic device, a discrete hardware component, or any combination thereof.

[0057] The memories 206 and 216 may further include, but not limited to, non- transitory machine-readable storage devices such as hard drives, magnetic tape, floppy diskettes, optical disks, compact disc read-Only Memories (CD-ROMs), and magneto-optical disks, semiconductor memories, such as ROMs, RAMS, programmable read-only memories PROMs), erasable PROMs (EPROMs), electrically erasable PROMs (EEPROMs), flash memory, magnetic or optical cards, or other type of media / machine-readable medium suitable for storing electronic instructions.

[0058] In addition, the memory may, in some examples, be considered a non- transitory storage medium. The "non -transitory" storage medium is not embodied in a carrier wave or a propagated signal. However, the term "non -transitory" should not be interpreted as the memory is non-movable. In some examples, the memory may be configured to store larger amounts of information. In certain examples, a non-transitory storage medium may store data that can, over time, change (e.g., in Random Access Memory (RAM) or cache). The memory may be an internal storage unit or an external storage unit of the server, cloud storage, or any other type of external storage.

[0059] FIG. 2 shows the BS 102 and the UE 104 to simplify the illustration as each BS among the BSs 102-1 to 102-N have same or similar configuration and each user equipment among the UEs 104-1 to 104-N have same or similar configuration.

[0060] Although FIG. 1 and FIG. 2 illustrate one example of the environment of the communication network 100 and the system 200, various changes may be made to FIG. 1 and FIG. 2. For example, the system 200 may include any number of user devices in any suitable arrangement. Further, in another example, the server 110 may include any number of components in addition to the components shown in FIG. 2. Further, various components in FIG. 1 and FIG. 2 may be combined, further subdivided, or omitted and additional components may be added according to particular needs.

[0061] In one embodiment, the UE 104 may be installed with various applications 224. The applications 224 may be utilized for requesting the server 110 to perform various tests. The end user of the UE 104 may request the server 110 for validating the work order for performing at least one of the speed test, the video test, or the recipe. The applications 224 may also be accessed by the web portal. The end user may operate the applications 224 installed in the UE 104 for generating the work order validation request. The end user may create the request on the UI 210 of the UE 104.

[0062] FIG. 3 illustrates a functional block diagram 300 of the modules 204-a of the processor 204 of the system 200, in accordance with an embodiment of the present disclosure. The modules 204-a may include a reception module 302, an extraction module 304, a validation module 306, a display module 308, a comparison module 310, a determination module 312, a generation module 314, and a transmission module 316. In an embodiment, the one or more modules 204-a may be combined to a single module, or each module of the one or more modules 204-a may be further subdivided into different modules with divided responsibilities.

[0063] In some embodiments, the reception module 302 may receive a request from the UI 210 of the UE 104 for validating the work order. The reception module 302may receive the request for validating the work order for performing at least one of the speed test, the video test, or the recipe. In a non-limiting example, the request for validating the work order for performing the speed test may comprise a clear description of the speed test, instructions for conducting the speed test including tools and data processing methods to be employed, the location of the speed test, equipment identity of the UE 104, date and time for performing the speed test.

[0064] The extraction module 304 may extract one or more parameters associated with the work order from the request. The one or more parameters associated with the work order may include one or more of an International Mobile Equipment Identity (IMEI) of the UE 104, a start time, an end time, a start date, and an end date.

[0065] In some aspects of the present disclosure, the extraction module 304 may extract the one or more parameters associated with the work order using one or more data processing techniques.

[0066] The one or more data processing techniques for extracting the one or more parameters may comprise an incremental extraction, a full extraction, an Application Programming Interface (API) based extraction, and a web scraping technique. The incremental extraction may be utilized for high-volume sources with frequent updates. The full extraction may be utilized for static or less frequently updated data, during the initial loading of a database or when dealing with smaller datasets where the data volume is manageable. The API-based extraction may provide a structured way to extract data from cloud and online platforms. The APIbased extraction may offer predefined endpoints that facilitate easy and efficient data retrieval. The API-based extraction may integrate data from Ul-based platforms. The structured nature of API may ensure that data is consistently formatted and up to date, which simplifies the process of integrating and analyzing data from various sources. The web scraping technique for extracting from web pages by parsing text content to retrieve data.

[0067] In a non-limiting example, the extraction module 304 may extract the one or more parameters using the API-based extraction. The extraction module 304 may use Representational State Transfer (REST) API for extracting the one or more parameters from the UI 210 of the UE 104. The extraction module 304 may utilize commands to trigger the REST API to extract the one or more parameters selected by the user on the UI 210 of the UE 104.

[0068] The comparison module 310 may compare a format of each of the one or more parameters associated with the work order with a corresponding predefined format among one or more predefined formats stored in the database 228.

[0069] In a non-limiting example, the predefined formats of number of digits of the IMEI may comprise 15 digits, a format of the date may be MM-DD-YYYY, and a format of the time may be HH:MM:SS. The comparison module 310 may compare each predefined format with of each of the one or more parameters associated with the work order extracted.

[0070] The determination module 312 may determine that the one or more parameters associated with the work order are in a valid format based on a result of the comparison indicating that the format of each of the one or more parameters is same as the corresponding predefined format.

[0071] In some embodiments, if the extraction module 304 extracts the one or more parameters from the request received by the reception module 302, the comparison module 310 may compare the format of the one or more parameters with the corresponding predefined formats stored in the database 228. The determination module 312 may determine that format of the one or more parameters extracted from the request matches with the corresponding predefined formats stored in the database 228.

[0072] In a non-limiting example, if the extracted date is in the format MM-DD- YYYY, then the comparison module 310 may compare the predefined format of date with the extracted date. The determination module 312 may determine that theformat of the extracted date is same as the predefined format of date. If the extracted time is in the format HH:MM:SS, then the comparison module 310 may compare the predefined format of time with the extracted time. The determination module 312 may determine that the format of the extracted time is same as the predefined format of time. If the extracted IMEI comprise 15 digits, then the comparison module 310 may compare the predefined format of IMEI with the extracted IMEI. The determination module 312 may determine that the format of the extracted IMEI is same as the predefined format of IMEI.

[0073] The validation module 306 may validate the work order based on a determination that the one or more parameters associated with the work order in the request are in the valid format. If the format of the extracted one or more parameters are same as the corresponding predefined formats, the validation module 306 may validate request for the work order. The server 110 may process the work order after validation.

[0074] The generation module 314 may generate a result after processing the work order based on the request received from the UE 104.

[0075] The display module 308 may display a result of a task performed based on the valid work order on the UI 210 of the UE 104, based on a result of the determination that the one or more parameters in the request are in the valid format.

[0076] In some embodiments, the transmission module 316 may forward the work order to the NMS 230 for further processing.

[0077] In some embodiments, if the determination module 312 determines that the one or more parameters extracted from the request do not match with the corresponding predefined formats stored in the database 228, the determining module 312 may determine that the one or more parameters in the request is invalid. The generation module 314 may generate an error message based on the determination that the one or more parameters is invalid. The display module 308 may display the error message on the UI 210 of the UE 104 to notify a user that theone or more parameters in the request are not in the valid format. Further, the display module 308 may display a notification message on the UI 210 of the UE 104 to notify the user to select the one or more parameters for the work order in the predefined format.

[0078] In a non-limiting example, if the reception module 302 receives the IMEI of the UE 104 with 14 digits instead of receiving 15 digits, the comparison module 310 may compare the extracted IMEI of the UE 104 with the format of the IMEI stored in the database 228. The determination module 312 may determine that the format of the IMEI of the UE 104 does not match with the predefined format of the IMEI. The validation module 306 may not validate the work order. The generation module 314 may generate the error message such as “Invalid IMEI”. The display module 308 may display the error message on the UI 210 of the UE 104.

[0079] In a non-limiting example, if the reception module 302 receives the start time in the request lesser than a current time of the server 110, then the determination module 312 may determine a mismatch in the start time. The generation module 314 may generate the error message such as “Invalid Start Time” and sends to the display module 308. The display module 308 may display the error message on the UI 210 ofthe UE 104.

[0080] In some embodiments, the reception module 302 may receive the start date and / or the end date in a format that may not be recognizable by the server 110. For example, if the format of the date in the one or more attributes may be MM-DD- YYYY and the start date received by the reception module 302 may be DD-MM- YYYY, then the determination module 312 may determine the format of the start date to be mismatched with the format of the date stored in the database 228. The generation module 314 may generate the error message such as “Invalid Date Format” and sends to the display module 308.

[0081] FIG. 4 illustrates a block diagram 400 depicting a communication between a load balancer 402, a plurality of web servers 404-1 to 404-N (hereinafter cumulatively referred to as the web server 404), a plurality of application servers110-1 to 110-N (hereinafter cumulatively referred to as the server 110), and the UE 104, in accordance with an embodiment of the present disclosure.

[0082] The load balancer 402 may be configured to balance and evenly distribute service requests from the UEs 104-1 to 104-N to the server 110. In particular, the load balancer 402 may be configured to act as a reverse proxy and may distribute network or application traffic across server 110. Further, the load balancer 402 may create balance between the load from the UEs 104-1 to 104-N and may ensure that each of the server 110 receives an appropriate amount of data from the UEs 104-1 to 104-N. More specifically, the load balancer 402 may prevent the server 110 from bearing too much load, thereby preventing failing of, or slowing down of the application.

[0083] The load balancer 402 may be a networking device or an application that distributes and balances the incoming traffic among the web server 404 to provide high availability, efficient utilization of servers, and high performance. The web server 404 may be a software component that delivers static data like images, files, and text in response to request received from the UE 104. The server 110 may extend the capabilities of the web server 404 by supporting dynamic content generation, application logic, and integration with various resources. The server 110 may provide a runtime environment to run application code and interact with other software components, like messaging systems and the database 228.

[0084] The database 228 may correspond to a centralized database system configured to store and manage structured data, such as network-related data and configurations. The database 228 may be a relational database organizing related data such as in a table, or a non-relational database organizing graphical and time series data. The UE 104, the load balancer 402 and the web server 404 may be inside a Demilitarized Zone (DMZ). The web server 404 located in the DMZ may be bounded by firewalls, for providing secure communications between the UE 104 and back-end systems. The server 110 and the database 228 may be inside a non- DMZ zone.

[0085] In one embodiment, the end user may raise a request for validating the work order in the UI 210 of the UE 104. The web server 404 may receive the request from the UE 104 via the load balancer 402. The web server 404 may forward the request to the server 110. The server 110 may receive the request and create the work order based on the request. The request from the UE 104 may comprise the one or more parameters comprising one or more of the IMEI of the UE 104, the start time, the end time, the start date, and the end date. The server 110 may validate the one or more parameters. If the one or more parameters are valid, then the server 110 may proceed to create the work order based on the request received from the UE 104. If the one or more parameters are invalid, then the server 110 may display the error message on the UI 210 of the UE 104.

[0086] FIG. 5 illustrates a process flow diagram depicting a method 500 for validating the work order in the communication network 100, in accordance with an embodiment of the present disclosure. The method 500 comprises a series of operation steps indicated by blocks 502 through 508.

[0087] At block 502, the processor 204 of the server 110 may receive the request for validating the work order from the UE 104 on the UI 210 of the UE 104.

[0088] In some aspects of the present disclosure, the one or more user operations corresponds to selection of the one or more parameters for validating the work order. For instance, the end user of the UE 104 may send the request for validating the work order for performing at least one of the speed test, the video test, and the recipe.

[0089] At block 504, the processor 204 may extract one or more parameters associated with the work order from the request. The processor 204 may extract the one or more parameters associated with the work order using the one or more data processing techniques.

[0090] In some aspects of the present disclosure, the one or more parameters associated with the work order includes one or more of the IMEI of the UE 104, the start time, the end time, the start date, and the end date.

[0091] In some aspects of the present disclosure, the processor 204 may compare the format of each of the one or more parameters associated with the work order with the corresponding predefined format among one or more predefined formats stored in the database 228. Further, the processor 204 may determine that the one or more parameters associated with the work order are in the valid format based on a result of the comparison indicating that the format of each of the one or more parameters is same as the corresponding predefined format.

[0092] At block 506, the processor 204 may validate the work order based on a determination that the one or more parameters associated with the work order in the request are in the valid format.

[0093] In some aspects of the present disclosure, the processor 204 may execute the valid work order and display a result of the work order on the UI 210 of the UE 104. The processor 204 may execute the work order only if the one or more parameters in the work order are in the valid format.

[0094] In a non-limiting example, if the user request for validating the work order related to the speed test, the user may select the one or more parameters such as the IMEI, the start date, the start time, the end date, and the end time in the UI 210 of the UE 104. The processor 204 may extract the IMEI, the start date, the start time, the end date, and the end time from the UI 210 and compare the formats of each of the one or more parameters selected by the user with the corresponding predefined formats stored in the database 228. The processor 204 may determine that the one or more parameters associated with the work order are in the valid format. The processor 204 may validate the work order and process the work order for performing the speed test. The processor 204 may display the result of the speed test on the UI 210 of the UE 104.

[0095] In some aspects of the present disclosure, the processor 204 may display the error message on the UI 210 of the UE 104 to notify the user that the one or more parameters in the request are not in the valid format based on the result of thedetermination that the one or more parameters in the request are not in the valid format,

[0096] Further, the processor 204 may display the notification message on the UI 210 of the UE 104 to notify the user to select the one or more parameters for the work order in the predefined format.

[0097] In some embodiments of the present disclosure, the server 110 may receive two or more work orders or a batch work order. The batch work order may comprise requests from various user devices. The server 110 may receive the work order as a single file comprising multiple requests. Although in conventional methods, this may lead to potential threats, the server 110 in the present disclosure may validate the request from each user device to ensure validation is done for each request. This may ensure security and integrity, thereby avoiding potential threats to the server 110 and the database 228.

[0098] FIG. 6 illustrates a schematic block diagram of a computing system 600 for validating the work order in the communication network 100, in accordance with an embodiment of the present disclosure.

[0099] The computing system 600 includes a network 602, a network interface 604, a processor 606 (similar in functionality to the processor 204 of FIG. 2), an Input / Output (I / O) interface 608 (similar in functionality to the communication interface 202 of FIG. 2), and a non-transitory computer readable storage medium 610 (hereinafter may also be referred to as the “storage medium 610” or the “storage media 610”). The network interface 604 includes wireless network interfaces such as Bluetooth, Wi-Fi, Worldwide Interoperability for Microwave Access (WiMAX), General Packet Radio Service (GPRS), or Wideband Code Division Multiple Access (WCDMA) or wired network interfaces such as Ethernet, Universal Serial Bus (USB), or Institute of Electrical and Electronics Engineers-864 (IEEE-864).

[0100] The processor 606 may include various processing circuitry / modules and communicate with the storage medium 610 and the I / O interface 608. The processor606 is configured to execute instructions stored in the storage medium 610 and to perform various processes. The processor 606 may include an intelligent hardware device including a general-purpose processor, such as, for example, and without limitation, the CPU, the AP, the dedicated processor, or the like, the graphics-only processing unit such as the GPU, the microcontroller, the FPGA, the programmable logic device, the discrete hardware component, or any combination thereof. The processor 606 may be configured to execute computer-readable instructions 610-1 stored in the storage medium 610 to cause the system 200 to perform various functions disclosed throughput the disclosure.

[0101] The storage medium 610 stores a set of instructions i.e., computer program instructions 610-1 (hereinafter may also be referred to as instructions 610-1) required by the processor 606 for controlling its overall operations. The storage media 610 may include an electronic storage medium, a magnetic storage medium, an optical storage medium, a quantum storage medium, or the like. For example, the storage media 610 may include, but are not limited to, hard drives, floppy diskettes, optical disks, ROMs, RAMs, EPROMs, EEPROMs, flash memory, magnetic or optical cards, solid-state memory devices, or other types of physical media suitable for storing electronic instructions. In one or more embodiments, the storage media 610 includes a Compact Disk-Read Only Memory (CD-ROM), a Compact Disk- Read / Write (CD-R / W), and / or a Digital Video Disc (DVD). In one or more implementations, the storage medium 610 stores computer program code configured to cause the computing system 600 to perform at least a portion of the processes and / or methods disclosed herein throughput the disclosure.

[0102] Embodiments of the present disclosure have been described above with reference to flowchart illustrations of methods and systems according to embodiments of the disclosure, and / or procedures, algorithms, steps, operations, formulae, or other computational depictions, which may also be implemented as computer program products. In this regard, each block or step of the flowchart, and combinations of blocks (and / or steps) in the flowchart, as well as any procedure, algorithm, step, operation, formula, or computational depiction can be implementedby various means, such as hardware, firmware, and / or software including one or more computer program instructions embodied in computer-readable program code. As will be appreciated, any such computer program instructions may be executed by one or more computer processors, including without limitation a general -purpose computer or special purpose computer, or other programmable processing apparatus to perform a group of operations comprising the operations or blocks described in connection with the disclosed method.

[0103] Further, these computer program instructions, such as embodied in computer-readable program code, may also be stored in one or more computer- readable memory or memory devices (for example, the memory 206 or the storage medium 610) that can direct a computer processor or other programmable processing apparatus to function in a particular manner, such that the instructions 610-1 stored in the computer-readable memory or memory devices produce an article of manufacture including instruction means which implement the function specified in the block(s) of the flowchart(s).

[0104] It will further be appreciated that the term “computer program instructions” as used herein refer to one or more instructions that can be executed by the one or more processors (for example, the processor 204 or the processor 606) to perform one or more functions as described herein. The instructions 610-1 may also be stored remotely such as on a server, or all or a portion of the instructions can be stored locally and remotely.

[0105] Referring to the technical abilities and advantageous effect of the present disclosure, operational advantages that may be provided by above disclosed herein may include validating work orders after validating the one or more parameters associated with the work order, thereby avoiding errors in performing the tasks specified in the work orders. Another potential advantage of the present disclosure may avoid duplication of work orders, thereby reducing the load on the server and the database. Further, when a batch of work orders are received, there might be a possibility of security threats to the application server at the backend during batchprocessing. As the present disclosure validates the one or more parameters in each work order, the possibility of injecting security threats to the application server at the backend may be eliminated.

[0106] Those skilled in the art will appreciate that the methodology described herein in the present disclosure may be carried out in other specific ways than those set forth herein in the above disclosed embodiments without departing from essential characteristics and features of the present disclosure. The above-described embodiments are therefore to be construed in all aspects as illustrative and not restrictive.

[0107] The drawings and the forgoing description give examples of embodiments. Those skilled in the art will appreciate that one or more of the described elements may well be combined into a single functional element. Alternatively, certain elements may be split into multiple functional elements. Elements from one embodiment may be added to another embodiment. For example, orders of processes described herein may be changed and are not limited to the manner described herein. Any combination of the above features and functionalities may be used in accordance with one or more embodiments.

[0108] In the present disclosure, each of the embodiments has been described with reference to numerous specific details which may vary from embodiment to embodiment. The foregoing description of the specific embodiments disclosed herein may reveal the general nature of the embodiments herein that others may, by applying current knowledge, readily modify and / or adapt for various applications such specific embodiments without departing from the generic concept, and, therefore, such adaptations and modifications are intended to be comprehended within the meaning of the disclosed embodiments. It is to be understood that the phraseology or terminology employed herein is for the purpose of description and is not limited in scope.LIST OF REFERENCE NUMERALS1

[0109] The following list is provided for convenience and in support of the drawing figures and as part of the text of the specification, which describe innovations by reference to multiple items. Items not listed here may nonetheless be part of a given embodiment. For better legibility of the text, a given reference number is recited near some, but not all, recitations of the referenced item in the text. The same reference number may be used with reference to different examples or different instances of a given item. The list of reference numerals is:100 - Wireless communication environment102 / 102-1 to 102-N - One or more Base Stations (BSs)104 / 104-1 to 104-N -One or more User Equipment (UEs)106-1 to 106-N - Coverage region108 - Network110 - Server200 - System for validating a work order202 - Communication interface of the server 110204 - Processor of the server 110204-a - One or more modules of the processor 204206 - Memory of the server 110208 - Server database of the server 110210 - User Interface (UI) of the UE 104212 - Processor of the UE 104214 - Communication interface of the UE 104216 - Memory of the UE 104218 - Random Access Memory (RAM) in the memory 216220 - Read-Only Memory (ROM) in the memory 216222 - Operating System (OS) in the memory 216224 - Applications in the memory 216226 - Database in the memory 216228 - External database230 - Network Management System (NMS)300 - Functional block diagram of one or more modules 204-a302 - Reception module304 - Extraction module306 - Validation module308 - Display module310 - Comparison module312 - Determination module314 - Generation module316 - Transmission module400 - Block diagram depicting communication between various components402 - Load balancer404 / 404-1 to 404-N - One or more web servers500 - Method for validating the work order502-506 - Operation steps of the method 500600 - Block diagram of a computing system602 - Network604 - Network interface606 - Processor608 - Input / Output (I / O) interface610 - Non-transitory computer readable storage medium610-1 - Set of instructions

Claims

We Claim:

1. A method (500) for validating a work order in a communication network, the method (500) comprising: receiving (502), by a reception module (302) from a User Equipment (UE) (104), a request for validating the work order; extracting (504), by an extraction module (304), one or more parameters associated with the work order from the request; and validating (506), by a validation module (306), the work order based on a determination that the one or more parameters associated with the work order in the request are in a valid format.

2. The method (500) as claimed in claim 1, further comprising: displaying, by a display module (308) on a User Interface (UI) (210) of the UE (104) based on a result of the determination that the one or more parameters in the request are not in the valid format, one of: an error message to notify a user that the one or more parameters in the request are not in the valid format, or a notification message to notify the user to select the one or more parameters for the work order in a predefined format.

3. The method (500) as claimed in claim 1, further comprising: comparing, by a comparison module (310), a format of each of the one or more parameters associated with the work order with a corresponding predefined format among one or more predefined formats stored in a database; and determining, by a determination module (312), that the one or more parameters associated with the work order are in the valid format based on a result of the comparison indicating that the format of each of the one or more parameters is same as the corresponding predefined format.

4. The method (500) as claimed in claim 1, wherein the one or more parameters associated with the work order includes one or more of an International Mobile Equipment Identity (IMEI) of the UE (104), a start time, an end time, a start date, and an end date.

5. The method (500) as claimed in claim 1, wherein, for extracting the one or more parameters associated with the work order from the request, the method (500) comprises extracting, by the extraction module (304), the one or more parameters associated with the work order using one or more data processing techniques.

6. A system (200) for validating a work order in a communication network, the system (200) comprising: a reception module (302) configured to receive, from a User Equipment (UE) (104), a request for validating the work order; an extraction module (304) configured to extract one or more parameters associated with the work order from the request; and a validation module (306) configured to validate the work order based on a determination that the one or more parameters associated with the work order in the request are in a valid format.

7. The system (200) as claimed in claim 6, further comprises: a display module (308) configured to display on a User Interface (UI) (210) of the UE (104), based on a result of the determination that the one or more parameters in the request are not in the valid format, one of: an error message to notify a user that the one or more parameters in the request are not in the valid format, or a notification message to notify the user to select the one or more parameters for the work order in a predefined format.

8. The system (200) as claimed in claim 6, further comprising:a comparison module (310) configured to compare a format of each of the one or more parameters associated with the work order with a corresponding predefined format among one or more predefined formats stored in a database; and a determination module (312) is configured to determine that the one or more parameters associated with the work order are in the valid format based on a result of the comparison indicating that the format of each of the one or more parameters is same as the corresponding predefined format.

9. The system (200) as claimed in claim 6, wherein the one or more parameters associated with the work order includes one or more of an International Mobile Equipment Identity (IMEI) of the UE (104), a start time, an end time, a start date, and an end date.

10. The system (200) as claimed in claim 6, wherein, to extract the one or more parameters associated with the work order from the request, the extraction module (304) is configured to extract the one or more parameters associated with the work order using one or more data processing techniques.

11. A computer program product comprising computer-executable instructions that are stored on a non-transitory computer-readable medium and that, when executed by at least one processor performs operations comprising: receiving, from a User Equipment (UE), a request for validating a work order; extracting one or more parameters associated with the work order from the request; and validating the work order based on a determination that the one or more parameters associated with the work order in the request are in a valid format.

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