System and program for supporting administrative service for multi-location residents

The administrative service support system addresses the challenges of multi-location living by facilitating secure resident registration and mail management through accommodation facility search and contract management, enhancing user convenience and government relations.

JP2025171260APending Publication Date: 2025-11-20STORAGE KING CO LTD
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Patent Information

Application Number
JP2024076413
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-05-09
Publication Date
2025-11-20

AI Technical Summary

Technical Problem

Individuals living in multiple locations face challenges in managing empty homes, receiving mail, and securing resident registrations, which are costly and complex, requiring a system that is legally compliant, convenient, versatile, and cost-effective.

Method used

An administrative service support system that includes an information processing server and terminal devices, facilitating the search and contract management for accommodation facilities that meet user conditions, such as minimum stay and tax payment, enabling secure resident registration and mail forwarding.

Benefits of technology

The system allows multi-location residents to live with peace of mind, maintaining stable relationships with the government and reducing maintenance and management costs, while ensuring seamless administrative services.

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Abstract

To provide a system that allows a user to lead a multi-location life with ease and allows the administration to maintain a stable relationship with the user.SOLUTION: A system for supporting an administrative service for multi-location residents includes information processing servers and information processing terminal devices connected to the information processing servers and operated by users, and presents, between the information processing servers and the information processing terminal devices, executes search processing and the like related to accommodations to be candidates for concluding outsourcing contracts between users and accommodations for the users to obtain residence certificates. Accommodation information includes condition items such as the annual minimum number of staying days, and voting in local elections in the municipalities including cities, towns, and villages. The condition items relate to items that, when a user concludes an outsourcing contract with an accommodation, should be fulfilled by the user after the conclusion of the outsourcing contract. Upon generation of a signal indicating that the user agrees with the condition items, the information processing server turns on an agreement flag for the user to conclude the contract with the accommodation.SELECTED DRAWING: Figure 9
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Description

[Technical Field]

[0001] The present invention relates generally to a system, program, etc. for supporting administrative services via a network, and more specifically to an administrative service support system, program, etc. for residents living in multiple locations. [Background technology]

[0002] Conventionally, various services have been provided to support administrative procedures carried out by corporations such as companies and local residents such as individuals.

[0003] For example, a network system is provided that allows all users, including those performing administrative procedures for the first time and those unfamiliar with administrative procedures, to easily and efficiently understand and proceed with administrative procedures (Patent Document 1).

[0004] That is, Patent Document 1 discloses an administrative procedure support device that communicates via a network with a terminal device that makes requests regarding administrative procedures corresponding to a purpose of use that can be selected by a user, and is characterized by having: a storage means that associates and stores in a storage device a business flow ID that identifies a business flow representing a series of business operations in each of a plurality of administrative procedures, an individual business number that identifies each individual business that makes up the business flow, and the business order in which the individual business operations identified by the business flow ID are performed; and a provision means that, based on a request from the terminal device, reads from the storage device the individual business number and business order associated with the business flow ID that corresponds to the administrative procedure corresponding to the purpose of use selected by the user, and provides the terminal device with business flow information that displays the operations identified by the read individual business number on the screen of the terminal device in accordance with the read business order.

[0005] Furthermore, an information processing system and an information processing device suitable for managing tax payments for people living in multiple locations have been provided (Patent Document 2).

[0006] That is, Patent Document 2 discloses an information processing system that includes an information processing terminal that generates user location information based on position information and executes a process of transmitting the location information to an information processing device, and the information processing device that receives the location information from the information processing terminal, calculates the number of days the user will stay at each location based on the location information, and executes a process of determining the amount to distribute to each local government based on the number of days of stay.

[0007] Additionally, an information providing system that displays public services suitable for local residents in a visually easy-to-understand manner has been provided (Patent Document 3).

[0008] That is, Patent Document 3 discloses an information provision system for administrative life support services that provides information on administrative life support services that support the lives of local residents by linking public services provided by multiple service providers, the information provision system comprising: a database that stores service information that corresponds information on service providers participating in the administrative life support service with target information including conditions related to the attributes of local residents who wish to use the public services provided by the service providers; a reception means that receives input of attribute information of local residents who wish to use the administrative life support service; an extraction means that searches the database for public services whose attribute information matches the conditions of the target information and extracts information on the service providers that provide the searched public services; a relevance calculation means that calculates a relevance indicating the strength of the relationship between the local residents and the service providers based on the attribute information, the extracted information on the service providers, and information on laws and regulations related to the public services; and an output means that outputs a composite image including an image of the local residents and an image of the service providers extracted by the extraction means, the composite image being output as an image including images in a form according to the relevance. [Prior art documents] [Patent documents]

[0009] [Patent Document 1] Japanese Patent Application Laid-Open No. 2001-167169 [Patent Document 2] Japanese Patent Publication No. 2023-109625 [Patent Document 3] Japanese Patent Application Laid-Open No. 2017-199305 Summary of the Invention [Problem to be solved by the invention]

[0010] However, in recent years, the lifestyles of people living in multiple locations have become increasingly diverse. This is due to the increase in the number of active seniors and the spread of telework and web conferencing. In recent years, people living in multiple locations have also taken on the characteristics of IT nomad workers.

[0011] People who live in multiple locations generally face the following challenges: (1) Managing and maintaining an empty house (issues such as security, ventilation, and maintenance costs) (2) Managing receipt of mail, etc. (issues related to elections, taxes, and other government notifications, etc.) (3) Choosing where to obtain a resident registration certificate (issues for both individuals and the government)

[0012] For example, when it comes to resident registration, one way for people living in multiple locations to secure one is to actually rent an apartment and obtain a resident registration at that address, but this poses issues such as cost and managing the home while the person is away. Furthermore, if a person living in multiple locations obtains a resident registration at the address of their parents' home or a rented shared house, various issues arise regarding mail forwarding.

[0013] The solution to these problems should be one that is legally compliant and supported by the government, and it should also ensure convenience and versatility for people living in multiple locations. It is also desirable that the system be reasonable in terms of cost and operation.

[0014] Therefore, it is desirable to design a system that is premised on multi-location lifestyle support and a service system that allows users to live in multiple locations with peace of mind. Also, the government side needs a system that can maintain stable relationships with users. [Means for solving the problem]

[0015] Therefore, one embodiment of the present invention provides an administrative service support system for multi-location residents that includes at least one information processing server and a plurality of information processing terminal devices operated by a plurality of users connected to the information processing server, and presents search requests, search processing, and search result information for accommodation facilities that are candidates for concluding a business agency contract between the user and an accommodation facility where the user will leave their resident registration, between the information processing server and the information processing terminal device.The accommodation facility information includes at least one or more condition items, such as a minimum number of days of stay per year at the accommodation facility, voting in local elections in the municipality where the accommodation facility is located, and tax payment conditions, and each of the one or more condition items relates to matters that the user must fulfill after concluding the business agency contract between the user and the accommodation facility.When the user sends a signal indicating his / her agreement to the one or more condition items from the information processing terminal device to the information processing server, the information processing server turns on a consent flag for the user and the accommodation facility to conclude a contract.

[0016] Furthermore, when the user generates a signal indicating that he or she does not agree to one or more of the condition items, the condition items that the user does not agree to are applied as NOT conditions to the next search condition.

[0017] The system also includes at least one information processing server and a plurality of information processing terminal devices operated by a plurality of users connected to the information processing server, and presents search requests, search processing, and search result information for accommodation facilities that are candidates for concluding a service agency contract between the user and an accommodation facility where the user will keep their resident registration, between the information processing server and the information processing terminal device. Prior to the search request, the system accepts input of at least one or more condition items from among the minimum number of days of stay per year at the accommodation facility, voting in local elections in the municipality where the accommodation facility is located, and tax payment conditions. When the information processing terminal device sends a signal indicating the user's agreement to the condition items to the information processing server, the information processing server turns on a consent flag for concluding a contract between the user and the accommodation facility, and when the search request is made, the system uses the condition items as an AND condition. [Effects of the Invention]

[0018] The administrative service support system for multi-location residents according to one embodiment of the present invention can provide a service system that allows users to live a multi-location life with peace of mind. It can also provide the administrative side with a system that maintains stable relationships with users, increasing the possibility of accepting multi-location residents as new residents. [Brief explanation of the drawings]

[0019] [Figure 1A] 1 is an explanatory diagram illustrating an example of the overall configuration of an administrative service support system for multi-location residents according to one embodiment of the present invention; [Figure 1B] FIG. 10 is an explanatory diagram illustrating an example of the overall configuration of an administrative service support system for multi-location residents according to another embodiment of the present invention. [Figure 1C] FIG. 10 is an explanatory diagram illustrating an example of the overall configuration of an administrative service support system for multi-location residents according to another embodiment of the present invention. [Figure 2]1 is an explanatory diagram illustrating the external configuration of an information processing terminal device in an administrative service support system for multi-location residents according to one embodiment of the present invention; [Figure 3] 1 is an explanatory diagram illustrating the functional blocks of an information processing terminal device in an administrative service support system for multi-location residents according to one embodiment of the present invention; [Figure 4] 1 is a flowchart illustrating an example of the operation of an administrative service support system for multi-location residents according to one embodiment of the present invention. [Figure 5] 10 is an explanatory diagram illustrating an example of a display on an information processing terminal device in an administrative service support system for multi-location residents according to one embodiment of the present invention. FIG. [Figure 6] 10 is an explanatory diagram illustrating an example of a display on an information processing terminal device in an administrative service support system for multi-location residents according to one embodiment of the present invention. FIG. [Figure 7A] 1 is a flowchart illustrating an example of the operation of an administrative service support system for multi-location residents according to one embodiment of the present invention. [Figure 7B] 1 is a flowchart illustrating an example of the operation of an administrative service support system for multi-location residents according to one embodiment of the present invention. [Figure 8] 10 is an explanatory diagram illustrating an example of system processing including an example of a screen display of an information processing terminal device in an administrative service support system for multi-location residents according to one embodiment of the present invention. FIG. [Figure 9] 1 is an explanatory diagram illustrating an example of a business scheme assumed by an administrative service support system for multi-location residents according to one embodiment of the present invention. [Figure 10] 1 is an explanatory diagram illustrating a service provision form in an administrative service support system for multi-location residents according to one embodiment of the present invention; [Figure 11] 10 is an explanatory diagram illustrating an example of a display on an information processing terminal device showing a service provision form in an administrative service support system for multi-location residents according to one embodiment of the present invention. FIG. DETAILED DESCRIPTION OF THE INVENTION

[0020] An administrative service support system for residents at multiple locations according to one embodiment of the present invention, a program, and the like will be described in detail with reference to the drawings.

[0021] First, an example of a business scheme and a system operation mode assumed by an administrative service support system for multi-location residents according to one embodiment of the present invention will be described with reference to Figures 9 to 11. Next, a more specific embodiment of an administrative service support system for multi-location residents according to one embodiment of the present invention will be described in detail with reference to Figures 1A to 8.

[0022] (Example of business scheme) FIG. 9 shows an example of a business scheme assumed by the administrative service support system for residents at multiple locations according to one embodiment of the present invention.

[0023] As shown in Figure 9, the business scheme assumed by the administrative service support system for multi-location residents according to one embodiment of the present invention involves players such as the system provider 950, users 910, municipalities 920, multi-location residential service providers 930, and affiliated hotels and other accommodation facilities 940, with each player operating or managing the necessary terminals and servers (including databases, if necessary).

[0024] In addition, "accommodation facilities such as affiliated hotels" include not only affiliated hotels, but also temples, private facilities, town halls, and other facilities that can provide accommodation facilities (the same applies below). Furthermore, these affiliated hotels and other accommodation facilities are not temporary accommodation facilities for users to use in multi-location residence, but facilities where the current address is the address recorded on the user's resident registration card. In other words, these affiliated hotels and other accommodation facilities provide a place for users to keep their resident registration cards.

[0025] The administrative service support system for residents at multiple locations according to one embodiment of the present invention is provided with a database 951 required for implementing this business scheme. The system supports resident registration, tax payment procedures, and other administrative procedures and administrative services 991 required between users 910 and municipalities 920, and also supports forwarding 996 of mail and other items from accommodation facilities 940 such as affiliated hotels.

[0026] 9, necessary outsourcing contracts are concluded between the respective players. Outsourcing contract 992 is concluded between user 910 and the party that provides system provider 950 according to one embodiment of the present invention, outsourcing contract 993 is concluded between city / town / village 920 and the party that provides system provider 950 according to one embodiment of the present invention, outsourcing contract 994 is concluded between multi-location residential service provider 930 and the party that provides system provider 950 according to one embodiment of the present invention, and outsourcing contract 995 is concluded between accommodation facility 940 such as an affiliated hotel and the party that provides system provider 950 according to one embodiment of the present invention.

[0027] The present invention is not limited to these, and although they are not essential elements of the present invention, in the business scheme envisaged by the administrative service support system for multi-location residents according to one embodiment of the present invention, the outsourcing contracts 992 to 995 include the following outsourcing items.

[0028] <Service Agreement 992> (1) Mail storage and forwarding services. For example, received mail is digitized and notified on the user's personal page on their device. This also includes services such as forwarding mail based on a user's request. (2) Carrying out various administrative procedures on behalf of users. (3) Support for the notification of administrative information, etc. of the administrative district where the user is registered as a resident. (4) Assistance with arranging accommodation at affiliated hotels and other accommodation facilities for users. (5) Storage of the user's household goods, etc. This includes storage in a storage room and delivery services of stored items to a designated location. (6) Managing the user's home while the user is away. Examples include patrols and cleaning. Although not essential to the present invention, in consideration of such a business outsourcing contract, the system provider 950 according to one embodiment of the present invention will charge the user 910 a monthly usage fee and expenses each time outsourced work occurs.

[0029] <Service Agreement 993> (1) Support for notifications from the government to users. For example, notifying users by email. (2) Communication and messages between the government and users. The above services reinforce the relationship between users and the municipalities where they are registered as residents. By outsourcing these services, the government can strengthen its relationship with users who are residents.

[0030] <Service Agreement 994> (1) Mutual customer referrals. For example, companies may collaborate by directing customers they have attracted to their respective companies' websites. This mutual customer referral not only increases mutual profits but also increases customer loyalty. (2) Sharing information on customers' whereabouts. One example of this includes services such as delivering household goods stored in storage rooms.

[0031] <Service Outsourcing Agreement 995> (1) Receiving mail from users (temporary storage) and delivering it to the system provider 950 according to one embodiment of the present invention. (2) The amount equivalent to the user's accommodation expenses at affiliated hotels and other accommodation facilities may be appropriated from the user's monthly fee under Business Outsourcing Agreement 992. For example, if it is agreed that the user will stay at affiliated hotels and other accommodation facilities for a minimum of 10 nights per year, the accommodation expenses for 10 nights may be appropriated from the user's monthly fee. (3) If a user exceeds the 10-night limit (as an example) set forth in (2) above, accommodation will be provided at the member rate.

[0032] Furthermore, between the affiliated hotel or other accommodation facility 940 and the person providing the system provider 950 according to one embodiment of the present invention, a business of forwarding mail addressed to the user 910 received by the affiliated hotel or other accommodation facility 940 to the system provider 950 is also included. This forwarding includes not only the physical forwarding of the mail, but also the forwarding of electronic data such as scanned data of the mail. Furthermore, although not shown in FIG. 9 , this forwarding can be performed not only from the affiliated hotel or other accommodation facility 940 to the system provider 950, but also from the affiliated hotel or other accommodation facility 940 to the user 910 as needed.

[0033] In this way, based on the business scheme envisaged by the administrative service support system for multi-location residents according to one embodiment of the present invention described with reference to Figure 9, users can receive a variety of services.

[0034] In one embodiment of the present invention, a user installs an app to receive the above-mentioned services (in other embodiments, a user can receive web-based services after appropriate authentication without installing a dedicated app). A specific example of this mechanism will be described with reference to FIG.

[0035] Fig. 10 is a schematic diagram of an operational flow showing a service provision form in an administrative service support system for multi-location residents according to one embodiment of the present invention. In Fig. 10, a "user terminal" is an information processing device, and examples thereof include the tablet terminal (or smartphone, hereinafter simply referred to as a "tablet terminal") 15 in Fig. 1A (described later), as well as PCs 12 and 13 and mobile phone 14 in the same figure. An "information processing server" corresponds, for example, to the information processing server group 11 in Fig. 1A. In Fig. 10, t1 to t10 indicate a chronological flow, in which operations and processes described below are performed over time.

[0036] First, at time t1, a user (consumer) downloads application software from the information processing server via the user terminal to operate the user terminal as an information processing device according to the present invention (step S1001). This application software is client software or application software for processing part or all of the program according to the present invention. The downloaded application software is then installed on the user terminal (step S1002). At this time, at time t2, the user terminal can also upload the user's own email address and profile information shown in the following table as part of user registration to the information processing server (step S1003) for registration and management (step S1004). [Table 1]

[0037] The above data items are stored as user data on the information processing server (step S1005). After time t3, the user can start processing to receive the service by operating the information processing device.

[0038] Next, the user who downloaded and installed the app on the user terminal enters into a business outsourcing contract or other partnership with the accommodation facility with which the user wishes to register their residence certificate (not shown in the figure; this process will be described later with reference to Figures 4 to 8, etc.), and then launches the application software at time t4 (step S1006). From time t4 to time t5, for example, the user can view the contents of the services provided and receive some of the services from the information processing device (terminal).

[0039] At time t5, in one embodiment of the present invention, the user performs an application process to receive a service. Specifically, the information required for the application is transferred as data to the information processing server (step S1007). The server receives this data, updates the user's service application information (step S1008), and saves this information (step S1009). Although not shown in FIG. 10, the service is provided even after time t6, with necessary data being exchanged between the user terminal and the information processing server.

[0040] When installing the application software according to one embodiment of the present invention in an information processing device, or when providing a service after the application is installed, eKYC (electronic Know Your Customer) is implemented as appropriate to verify the identity of the user.

[0041] 10, time t7 to time t10 shows an example of an embodiment in which at least a part of application software according to one embodiment of the present invention is executed on an information processing server. In this case, if the user does not download an application, the user performs an initial registration process as necessary, and then performs two typical user terminal operations, namely, a login process and a command transmission, to receive the required data transmission (service provision) from the information processing server.

[0042] 10, when a user performs a login process to the server via his / her own information processing device at time t7 (step S1010), the information processing server performs the necessary authentication process etc. as appropriate (step S1011), and at time t8, transmits data for the user to receive the service (step S1012), such as a top menu screen or an application startup screen configured to be able to receive commands from the terminal. At time t9, the user transmits some command via the information processing device (step S1013). In one embodiment, this command may be a selection from a menu displayed on a menu screen or a command for requesting a service in an application. The server receives this command and starts service processing (step S1014). Then, at time t10, the server provides the service requested by the terminal (step S1015).

[0043] Although not shown in Fig. 10, even after time t10, the terminal can send commands at any time (for example, application commands in an application). The server can receive commands from the terminal each time and provide services (for example, displaying a message, which is one of the services in the application, or displaying the execution results of other requests).

[0044] Additionally, in one embodiment of the present invention, a user can also send a message from a user terminal to a specific person or a specific number of people (not shown in FIG. 10). This message is relayed by the information processing server, forwarded to a specific person or a specific number of people, and received by the people. The sent message can also be viewed on the user's own terminal. In one embodiment of the present invention, such communication tools can be implemented as needed.

[0045] FIG. 11 is an example of a display (user's personal page) on an information processing terminal device showing a service provision form in an administrative service support system for residents at multiple locations according to one embodiment of the present invention.

[0046] In FIG. 11, the display of the information processing terminal device 1100 displays a menu of the user's personal page, and in one embodiment, mail management 1110, forwarding arrangements (mail, household goods, etc.) 1120, notices and messages from the government 1130, and other work requests (such as cleaning the house while the user is away) 1140 are displayed.

[0047] In one embodiment of the present invention, mail management 1110 is a service menu for checking the contents of the user's 910 mail that has been received by the affiliated hotel 940 and requesting individual processing. Forwarding arrangements (mail, household goods, etc.) 1120 is a service menu for requesting forwarding of the user's 910 mail that has been received by the affiliated hotel 940 and requesting forwarding of household goods that are being kept by the system provider 950 according to one embodiment of the present invention. Announcements and messages from government 1130 is a service menu for checking the contents of contacts and notifications sent to the user 910 from the city / town / village 920 and requesting a reply as necessary. Other work requests (vacant house cleaning, etc.) 1140 is a service menu for requesting cleaning of the user's 910's vacant house or other work when the user 910 has an empty house.

[0048] Although not shown on the display in Fig. 11, other service menus are also available, and the present invention is not limited to the menus shown in the same figure. Users can receive desired information and request services from the menus on this user's personal page.

[0049] In such a business scheme, the administrative service support system for residents at multiple locations according to one embodiment of the present invention provided by the system provider 950 offers the following advantages to each player.

[0050] <Benefits for users> (1) It is possible to reduce the maintenance and management costs of the user's home when the user is away. (2) It is possible to realize the convenience of being able to check the administrative services available to users as appropriate and enjoy these services. (3) Emergency contact information can be secured for users who live in multiple locations.

[0051] <Administrative benefits> (1) Users can be sure to pay resident taxes and other taxes. (2) Various notifications from the government to users can be sent reliably and reliably.

[0052] <Benefits for businesses> (1) Subscription revenue can be stabilized. (2) We can provide hassle-free services that make full use of IT. (3) It will enable close collaboration with related services such as hotel operators and storage facilities.

[0053] [Service Configuration] The components of the services realized by the administrative service support system for residents at multiple locations according to one embodiment of the present invention will be outlined below from the user's perspective. (1) After obtaining confirmation from the government, the user will register the affiliated hotel or other accommodation facility as their official place of residence. (2) In one embodiment, the user's belongings can be stored in a storage room of a company that provides the administrative service support system for multi-location residents according to one embodiment of the present invention. The user's previous home can also be sold or rented. (3) The user's mail will be received by affiliated hotels and other accommodation facilities. Mail received by the facility will be digitized and delivered to the user via email or other means. The requester can check the digitized mail and, if necessary, request that it be opened or forwarded to the current location. (4) Various notifications from the administrative district (city, town, or village) where the user is registered as a resident are also sent to the user by email. The user can check these notifications and, if necessary, request a business operator (such as a business operator that provides the administrative service support system for residents at multiple locations according to one embodiment of the present invention) to carry out the necessary procedures. (5) Users can also request a business operator (such as a business operator that provides an administrative service support system for multi-location residents according to one embodiment of the present invention) to handle procedures on their behalf using a power of attorney with the administrative district (city, town, or village) where they are registered as a resident or with affiliated financial institutions.

[0054] The above is an outline of the business scheme etc. assumed by the administrative service support system for multi-location residents etc. according to one embodiment of the present invention. Below, examples of the administrative service support system for multi-location residents etc. according to one embodiment of the present invention will be described in detail with reference to Figures 1A to 8.

[0055] 1A to 1C show an example of the overall configuration of an administrative service support system for multi-location residents according to one embodiment of the present invention. The characteristic processing operations of the present invention are mainly performed by a management server (which manages information about users, information about users' mail, information about administrative services for users, etc.) in the information processing server group and an information processing terminal device which is a user terminal, but the present invention is not limited to this, and at least some of the executable processing routines may also be performed by other information processing servers, other information processing terminal devices, etc. (Some may be executable by the information processing terminal device alone). First, with reference to FIG. 1A, an embodiment of an administrative service support system for residents at multiple locations will be described in its entirety.

[0056] As shown in Figure 1A, the administrative service support system 10 for multi-location residents is, at its minimum, composed of an information processing server group 11 (which holds information on mail, household goods storage and management, etc., as a database, and which, as an example, includes one or more management servers that have the function of executing search processing in response to search requests from information processing terminals connected via a network and returning the results) and various information processing terminal devices used by users (Figure 1A shows, as examples, PCs 12 and 13, mobile phone 14, and mobile information terminal / tablet terminal (or smartphone) 15. Hereinafter, these will be collectively referred to as "user terminals" or "terminals"). The server group and the various terminals are connected to each other so that they can communicate with each other via dedicated lines or public lines such as the Internet (wired lines, 16 to 18), as shown in Figure 1A. Furthermore, the lines may be wired or wireless. In the case of wireless, the mobile phone 14 and mobile information terminal / tablet terminal (or smartphone) 15 wirelessly access the Internet 19 via a base station or wireless router (not shown), and are further connected to the information processing server group 11 via line 18 so that they can communicate with each other.

[0057] Furthermore, in one embodiment of the present invention, the administrative service support system for multi-location residents 10 can include, as needed, a server operated by the administrative service support system provider for multi-location residents 950, as well as one or more servers operated by one or more affiliated accommodation facilities 940 such as hotels, and one or more servers operated by one or more multi-location residence service providers 930. In this case, a virtual server or cloud configuration will be adopted.

[0058] At the time of filing this application, many mobile phones, mobile information terminals, and tablets have processing capabilities (communication processing speed, image processing capabilities, etc.) equivalent to those of personal computers (PCs), and can be considered small computers.

[0059] In addition, the program or software necessary for implementing the present invention is typically installed and stored in a memory unit in an information processing server group, and further, if necessary, in an HDD or SSD in the memory unit of a PC or mobile information terminal, and when the program or software is executed, all or part of the software modules are read into the memory in the memory unit as necessary and calculated and executed by the CPU.

[0060] It should be noted that the calculations do not necessarily have to be performed by a central processing unit such as a CPU, and an auxiliary calculation device such as a digital signal processor (DSP) (not shown) can also be used.

[0061] Furthermore, a PC can basically be adopted as the hardware configuration of the information processing server group 11. Although the present invention is not limited to this, the information processing server group 11 can also be configured to be suitable for processing large-scale data by operating multiple PCs (for example, tens to tens of thousands) in parallel to increase the hardware specifications as needed.

[0062] 1B is an explanatory diagram illustrating an example of the overall configuration of an administrative service support system for multi-location residents according to another embodiment of the present invention. Servers, computers, and devices having the same functions as those in the system configuration example shown in FIG. 1A are assigned the same component numbers, and their descriptions are omitted. Note that line 18 shown in FIG. 1A is replaced by lines 18a to 18d in FIG. 1B, but this is an increase in lines due to an increase in the number of servers, and each line can be considered to be of the same quality.

[0063] In the system 100 shown in Fig. 1B, affiliated accommodation servers S1 (111), S2 (112), and S3 (113) are added to the system 10 shown in Fig. 1A, and these are connected to the Internet via lines 18b to 18d. The information processing server group 11 is also connected to the Internet via line 18a. The number of affiliated accommodation servers in the figure is merely an example and does not limit the present invention.

[0064] Affiliated accommodation facilities servers S1 (111), S2 (112), and S3 (113) are servers operated by one or more affiliated hotels or other accommodation facilities 940, and manage the business processes determined in the outsourcing contract 995 from the system side, and perform administrative management of mail forwarding 996. The provider of the administrative service support system for multi-location residents has concluded outsourcing contracts with each of the users, municipalities, multi-location residential service providers, and affiliated hotels or other accommodation facilities, and by organizing and integrating the needs and relationships of each member, it is possible to provide efficient services and adjust the interests of each party.

[0065] 1C is an explanatory diagram illustrating an example of the overall configuration of an administrative service support system for multi-location residents according to another embodiment of the present invention. Servers, computers, and devices having the same functions as those in the system configuration examples shown in FIGS. 1A and 1B are assigned the same component numbers, and their descriptions are omitted. Note that the line 18 shown in FIG. 1A is replaced by lines 18a to 18g in FIG. 1C, but this is an increase in lines due to an increase in the number of servers, and each line can be considered to be of the same quality.

[0066] In the system 150 shown in Fig. 1C, service servers A (121), B (122), and C (123) are added to the system 100 shown in Fig. 1B, and these are connected to the Internet via lines 18e to 18g. The number of affiliated accommodation facility servers in the figure is merely an example and does not limit the present invention.

[0067] Service servers A (121), B (122), and C (123) are servers operated by one or more multi-location residential service providers 930, and manage from the system side the business processes determined in the outsourcing contract 994. The provider of the administrative service support system for multi-location residents has concluded outsourcing contracts with each of the users, municipalities, multi-location residential service providers, and accommodation facilities such as affiliated hotels, and can correct discrepancies and eliminate duplications in the data between the servers.

[0068] FIG. 2 shows the external configuration of a tablet terminal as an information processing terminal device in an information processing system according to one embodiment of the present invention. In FIG. 2, the information processing terminal device (tablet terminal or smartphone) 15 comprises a housing 151, a display 152, and a hardware button 153 provided in the lower center of the housing 151. The display 152 is typically configured as a liquid crystal display (LCD) or the like and is capable of displaying various information such as text, still images, and videos. Furthermore, menu buttons and a software keyboard can be displayed on the display 152, and instructions (commands) can be issued to the tablet terminal 15 by touching these with a finger or a touch pen (not shown). In this respect, the hardware button 153 is not an essential component, but for the sake of convenience in explaining the present invention, it is implemented as a button that performs a certain function. Of course, these hardware buttons 153 can also be replaced with menu buttons displayed in part of the display 152.

[0069] The display 152 also includes a multi-touch input panel, and the coordinates of a touch input position on the touch input panel are sent to the processing system (CPU) of the tablet terminal 15 via an input device interface (not shown) for processing. The multi-touch input panel is configured to be able to simultaneously sense multiple contact points on the panel. This detection (sensor) can be achieved by various methods and is not necessarily limited to a contact sensor; for example, an optical sensor can be used to extract a point indicated on the panel. Furthermore, in addition to contact sensors and optical sensors, a capacitance sensor that senses contact with human skin can also be used.

[0070] Although not shown in Fig. 2, the tablet terminal 15 may also be equipped with a microphone and a speaker. In this case, it is possible to distinguish the user's voice picked up by the microphone and use it as an input command. Furthermore, although not shown in Fig. 2, a camera device such as a CMOS is mounted on the back of the tablet terminal 15.

[0071] 3 shows an example of a functional block diagram of hardware constituting the tablet terminal 15 according to one embodiment of the present invention. The operation of the tablet terminal 15 is realized by the individual operations of the hardware described below, and the cooperative operation of the software and the hardware.

[0072] 3, the tablet device 300 as a whole hardware block can be broadly divided into an input unit 301 including the hardware buttons 153 in FIG. 2, a multi-touch input panel provided on the display 152, a microphone, etc., a memory unit 302 including a hard disk for storing programs and data, RAM and / or ROM, etc., a central processing unit 303 including a CPU that performs various numerical calculations and logical operations according to programs, a display unit 304 including the display 152, etc., a control unit 305 for controlling chips and electrical systems, etc., a communication interface unit 306 including a slot for accessing the Internet, a port for optical communication, and a communication interface, an output unit 307 including a speaker and vibration, etc., a timer unit 308 for timing, etc., a sensor unit 309 including an image sensor such as a CMOS, and a power supply unit 310 for supplying power to each module within the device. These modules are connected as needed by communication buses and power supply lines as appropriate. For convenience, these components are shown collectively as a connection line 311 in FIG. 3.

[0073] The sensor unit 309 may include a GPS sensor module for identifying the location of the tablet terminal 300(15). Furthermore, a signal detected by an image sensor such as a CMOS constituting the sensor unit 309 can be processed as input information by the input unit 301.

[0074] In addition, the programs or software necessary for implementing the present invention are typically installed or stored on a hard disk or the like that constitutes the storage unit 302, and when the programs or software are executed, all or part of them are read out as software modules into the memory in the storage unit 302 as needed, and are calculated and executed by the CPU 303.

[0075] The calculations do not necessarily have to be performed by a central processing unit 303 such as a CPU, but can also be performed by an auxiliary calculation device such as a digital signal processor (DSP) (not shown).

[0076] An example of the operation of an administrative service support system for multi-location residents according to one embodiment of the present invention is shown in Figure 4. The administrative service support system for multi-location residents according to one embodiment of the present invention is characterized in that it picks out accommodation facilities for the user to partner with based on search conditions (search items) input by the user, makes it easy for the user to find accommodation facilities that suit the user's preferences and circumstances, and further supports the formation of contractual agreements between the user and accommodation facilities from a system perspective. Figure 4 illustrates processing operations that, in particular, select accommodation facilities (hereinafter, in the explanations referring to Figures 4 to 8, simply referred to as "accommodation facilities") that are affiliated with the user to place their residence certificate, making it easier for the user to find an accommodation facility that suits their preferences and circumstances.

[0077] At the start (step S401) in the processing operation example of FIG. 4 , an access instruction is given with an application installed in the information processing terminal device running, or a predetermined URL is entered with web browser software running on the information processing terminal device, and the management server is accessed. In one embodiment, the management server transmits information on the top page (not shown; setting of search conditions, etc. will be described later with reference to FIG. 5 ) of a search site for accommodation information to the information processing terminal device, and the information processing terminal device displays the top page. When an operation such as setting of search conditions is performed by following the top page, an instruction corresponding to the operation is transmitted from the information processing terminal device to the management server, and the management server transmits information corresponding to the instruction from the information processing terminal device to the information processing terminal device. The information processing terminal device then displays the screen, etc., thereby performing a search for accommodation information, etc.

[0078] In one embodiment of the present invention, the management server stores the following accommodation information in a database (not shown in FIGS. 1A to 1C) that it manages, although the information is not limited to the above. Affiliated accommodation number (ID) Partner accommodation name Prefecture where the affiliated accommodation facility is located Address of affiliated accommodations Accommodation fees Minimum annual stay Annual tax amount ·Municipal tax revenue ·Municipal population ·Marginal Village Flag ·Population decline rate (medium term, long term) ·Financial strength requirements (financial strength index) Link to facility exterior (image) Link to facility interior photos (images)

[0079] 5 is an explanatory diagram illustrating a search condition setting screen, which is an example of a display on an information processing terminal device in an administrative service support system for multi-location residents according to one embodiment of the present invention. As shown in FIG. 5, the search condition setting screen 510 on the information processing terminal device 500 includes an input field 511 for the prefecture where the accommodation facility to be contracted is located, an input field 512 for the minimum number of days per year to stay at the accommodation facility, an input field 513 for the annual tax payment for the administrative district (city, town, or village) where the accommodation facility is located, a field 514 for the tax revenue capacity of the administrative district (city, town, or village), and an input field 515 for the population of the administrative district (city, town, or village). Scrolling down the search condition setting screen 510 also displays other input fields (such as facility accommodation fees and a marginal village flag) and a search start button (not shown).

[0080] In the prefecture where the accommodation facility is located input field 511, input the prefecture where the accommodation facility is located as a search criterion (search item). In the minimum annual stay input field 512, input the minimum annual stay required by the accommodation facility from users as a search criterion (search item). In the annual tax input field 513, input the annual tax amount to be paid to the administrative district (city, town, or village) where the accommodation facility is located as a search criterion (search item). In the municipal tax revenue field 514, input the tax revenue of the administrative district (city, town, or village) where the accommodation facility is located as a search criterion (search item). In the municipal population input field 515, input the tax revenue of the administrative district (city, town, or village) where the accommodation facility is located as a search criterion (search item). For each input, known input interfaces such as a select box, an input box, a select button, a slider, a drum roll, etc. can be used.

[0081] In the example of FIG. 5, some or all of the search conditions (search items) such as prefecture, minimum number of days per year, annual tax amount, municipal tax revenue, and municipal population can be entered as AND conditions. Numerical values ​​can also be entered as lower or upper limits. For example, if 10 days is entered as the minimum number of days per year, information on accommodation facilities for 10 days or less will be searched for. If 500,000 yen is entered as the annual tax amount, information on accommodation facilities in administrative districts (cities, towns, and villages) with amounts of 500,000 yen or less will be searched for. If 500,000,000 yen is entered as the municipal tax revenue, information on accommodation facilities in administrative districts (cities, towns, and villages) with amounts of 500,000,000 yen or more (or less) will be searched for.

[0082] In one embodiment of the present invention, some or all of the minimum length of stay per year, annual tax amount, municipal tax revenue, and municipal population may be input as intermediate values ​​within a certain range. For example, if 10 days is input as the minimum length of stay per year, accommodation information within a range of plus or minus 2 days will be searched.

[0083] Furthermore, if at least one search condition (search item) has been set, a search can also be executed without specifying any other search conditions ("no specification").

[0084] Returning to FIG. 4 again, in step S402, the information processing terminal device accepts input of search conditions for each item as described above on the search screen.

[0085] Next, in step S403, the information processing terminal device determines whether or not the search start button has been pressed. If the search start button has not been pressed (S403: No), the process returns to step S402. If the search start button has been pressed (S403: Yes), the process proceeds to step S404.

[0086] In step S404, cases (accommodation information) that match the input search conditions are extracted. Specifically, the information processing terminal device that detects the pressing of the search start button transmits the input search conditions to the management server. The management server searches a database of accommodation information for property information that matches the search conditions received from the information processing terminal device. Then, accommodation information that matches the search conditions is read from the database.

[0087] In step S405, the management server creates a list of the extracted accommodation information and display screen data for that list, and transmits them to the information processing terminal device. In one embodiment of the present invention, the display screen data for the list to be transmitted is configured so that each piece of accommodation information included in the list can be selected using a hyperlink or the like. The display screen data for the list also includes data for configuring an input field (favorite registration field) for registering each piece of property information as a favorite. The favorite registration field can be, for example, a check box.

[0088] In step S406, the information processing terminal device displays the received list and the display screen data for it. As the display screen for the list, for example, the display example shown in Fig. 6 can be used, as will be described later.

[0089] Fig. 6 is an explanatory diagram illustrating a list display screen, which is an example of a display on an information processing terminal device in an administrative service support system for multi-location residents according to one embodiment of the present invention. As shown in Fig. 6, a list display screen 610 of the information processing terminal device 600 includes a plurality of simple accommodation information display fields 611, 612, 613, 614, and 615. Each of the simple accommodation information display fields 611, 612, 613, 614, and 615 includes a simple description (not shown) of the individual accommodation facility and a favorite check box 616.

[0090] The favorite check box 616 is an input field for registering a favorite accommodation as a favorite. When the favorite check box 616 is checked, the identifier of the checked accommodation and the fact that the check was made are saved as favorite information in the information processing terminal device or the management server. The favorite information can be used when searching for accommodation information again (for example, when searching again from S402 in FIG. 4). In one embodiment, when using the favorite information when searching again from S402 in FIG. 4, an accommodation registered as a favorite can be included in the list even if it does not match the search criteria at the time of the re-search.

[0091] In addition, when the user selects any of the areas of each accommodation facility information simple display field 611, 612, 613, 614, and 615, excluding the favorite check box 616, the area also functions as a button that instructs the display of details of the accommodation facility corresponding to the selected accommodation facility information simple display field.

[0092] Returning to Fig. 4, while the list display screen 610 is displayed, the information processing terminal device monitors whether or not a detailed display instruction has been given (step S407). In other words, the information processing terminal device monitors whether or not any of the accommodation facility information simple display fields has been selected. If none of the accommodation facility information simple display fields has been selected and no detailed display instruction has been given (S407: No), the process returns to step S406. If any of the accommodation facility information simple display fields has been selected and a detailed display instruction has been given (S407: Yes), the process proceeds to step S408.

[0093] In step S408, detailed display is performed on the information processing terminal device. Specifically, when any accommodation information is selected and an instruction to display detailed information is given, the information processing terminal device requests detailed information about the selected accommodation from the management server. The management server reads the requested detailed information about the accommodation from the accommodation information database and transmits it to the information processing terminal device together with display screen data for the detailed information. The display screen data for the detailed information displays attribute information about the accommodation (name of affiliated accommodation, prefecture where the affiliated accommodation is located, address of affiliated accommodation, accommodation fee, minimum number of days of stay per year, etc.). A favorite check box (similar to check box 616 in FIG. 6) for the accommodation whose detailed information is displayed may also be included.

[0094] When the detailed display is finished, in step S409, it is determined whether or not to terminate the current accommodation information search. Specifically, the information processing terminal device determines whether an operation input has been made to an operation input UI (for example, an end button, not shown) for terminating the current accommodation information search, or an operation input to a list display button (not shown) included in the detailed information display screen. If an operation input has been made to an operation input UI for terminating the current accommodation information search (S409: Yes), the information processing terminal device notifies the management server that the operation input has been made. The management server transmits data of a display screen (for example, a top page screen) corresponding to the notification to the information processing terminal device, and the information processing terminal device displays the display screen, thereby terminating the current accommodation information search (step S410). If an operation input has been made to the list display button (S409: No), the information processing terminal device notifies the management server that the operation input has been made. The management server transmits data of a display screen (i.e., a list display screen) corresponding to the notification to the information processing terminal device, and the information processing terminal device displays the list display screen.

[0095] 7A to 8, a specific processing example for supporting the formation of a contractual agreement between a user and accommodation facilities from a system perspective will be described, which is a processing operation example in an administrative service support system for multi-location residents according to one embodiment of the present invention. The processing operation flows shown in FIGS. 7A and 7B are variations. The display screen example shown in FIG. 8 is an example of a screen that can be commonly used in the processing operation flows shown in FIGS. 7A and 7B. First, an example of processing operations in an administrative service support system for multi-location residents according to one embodiment of the present invention will be described with reference to Figures 7A and 8, and a processing operation flow of a variation shown in Figure 7B will also be mentioned.

[0096] 7A, the process starts in step S701, and the process proceeds to step S702, where accommodation candidate extraction processing is performed. In one embodiment, the processing in this step can employ the processing operation flow described with reference to FIG.

[0097] In step S703, a process of selecting a specific accommodation facility is performed. This selection process is selected in order for the user to enter into a contract, including a service contract, with the accommodation facility.

[0098] Next, in step S704, the system extracts the conditions that the user must fulfill after the contract is concluded from the conditions for entering into a contract with the accommodation facility selected in the previous step. These conditions are not simply fixed conditions such as the size and layout of the accommodation facility, but fulfillment conditions that require the user's will and action. Although the present invention is not limited to these, examples of contract terms in one embodiment include the following: ·A minimum annual stay at the accommodation. -Voting in local elections in the municipality where the accommodation facility is located. -Conditions regarding tax payments (for example, conditions for paying resident tax by direct debit). -Conditions regarding the number of times the guest moves between locations other than the accommodation (for example, conditions to exclude fraudulent multi-location residents).

[0099] In step S704, the extracted contract conditions are transmitted to the user's information processing terminal device to ask for the user's consent. Fig. 8 shows an example of a screen display on the information processing terminal device for asking for such consent. On the information processing terminal device 800 shown in Fig. 8, the extracted contract conditions 821 are displayed on a screen 810, and the user is asked to consent to performance after the contract is concluded. If the user does not agree to the presented contract conditions, he or she presses button 829a, and if he or she agrees, he or she presses button 829b. 8 is an expression of intent by the user, and the user's expression of intent is transmitted as a signal to the management server by the operation of pressing these buttons, and the management server that receives the signal can record the signal. The content recorded in the management server can be used as part of the search conditions for the next search, for example. Furthermore, the operation of pressing button 829b is transmitted from the information processing terminal device to the management server as a signal indicating that the user agrees to the contract terms, and turns on the agreement flag for the contract terms managed by the management server, allowing further contract procedure processing to be carried out.

[0100] Returning to Fig. 7A, in step S705, it is determined whether the Agree button has been pressed while the screen shown in Fig. 8 is displayed on the user's information processing terminal device. If the Agree button has not been pressed (No in this step, for example, if button 829a has been pressed), the process proceeds to step S706, but if the Agree button has been pressed (Yes in step S705, for example, if button 829b has been pressed), the process proceeds to step S707.

[0101] In step S706, a process can be performed to delete from the favorite accommodations that the user has already registered those that have the same contract conditions as those extracted in step S704, or those that include part of the extracted contract conditions. Specifically, when button 829a is pressed, a signal indicating that the user does not agree with (does not agree with) the contract terms is generated and sent from the user's information processing terminal device to the management server, and a process is performed to delete from the user's favorite accommodations that have already been registered by the user those with the same contract terms as those extracted in step S704 or those that include part of the extracted contract terms. Alternatively, in another embodiment of the present invention, if a user registers and manages favorite registrations on his or her own information processing terminal device, a signal indicating that the user does not agree with (does not agree with) the terms of the contract may be generated, and this signal may be processed within the user's information processing terminal device to perform a similar deletion process.

[0102] This process can prevent the user from repeatedly browsing accommodations that include conditions that the user does not like. Note that before deleting favorite accommodations in this step, the system may be configured to present the accommodations to be deleted to the user (a list will be displayed if multiple accommodations apply) and ask the user to confirm the deletion.

[0103] In another embodiment of the present invention, in the process of step S706, the contract conditions that the user did not agree to in the previous step can be applied as NOT conditions to the next search conditions.

[0104] In other embodiments of the present invention, step S706 itself may be omitted.

[0105] In step S707, as explained with reference to FIG. 8, the flag for the contract conditions set by the user is turned on, and the contract procedure processing can be further carried out.

[0106] Then, the process proceeds to step S708, where the process flow ends (although the process for supporting the conclusion of the contract can be continued).

[0107] Figure 7B is a variation of the processing operation flow shown in Figure 7A. When processing starts in step S751 in Figure 7B, the process proceeds to step S752, where the conditions for making a contract with the accommodation facility are first entered. The input screen at this time is omitted, but input is accepted via an input interface such as existing check boxes or select boxes regarding the user's acceptability of each condition shown in the example contract conditions, as well as the acceptable range for the number of days, etc.

[0108] Next, the process proceeds to step S753, where the contract terms entered in the previous step are summarized and consent to the entered items is confirmed. The screen at this time is also omitted, but confirmation can be performed by pressing buttons such as "Do not agree" or "Agree" as shown in Figure 8. If consent is not obtained in this step (No in this step), the process proceeds to step S757 and this flow ends, but if consent is obtained (Yes in this step), the process proceeds to step S754, where a flag for the contract terms entered by the user is turned on, and further processing for the contract procedure can be carried out.

[0109] In step S755, a process of extracting accommodation candidate sites is performed. In one embodiment, the process of this step can employ the process flow described with reference to FIG. 4, but a feature of this step is that the contract conditions already input in step S752 are AND conditions. This AND condition may be managed in the information processing terminal device or in the management server.

[0110] In another embodiment of the present invention, step S755 may not follow the processing operation flow described with reference to Fig. 4 (where the user is the subject of the search request), but may be operated as a proxy service by the provider of the administrative service support system for multi-location residents, in which case the subject of the search request is simply switched from the user to the system provider, and the search is executed by the management server.

[0111] In step S756, the user selects a specific facility from the listed accommodation options, and then proceeds to step S757, where the process flow ends (though the process for contract conclusion support can continue).

[0112] The above describes, based on specific examples, an embodiment of an administrative service support system for multi-location residents according to one embodiment of the present invention. However, embodiments of the present invention can also be embodied as a method or program for implementing a system or device, as well as a storage medium on which a program is recorded (for example, an optical disk, a magneto-optical disk, a CD-ROM, a CD-R, a CD-RW, a magnetic tape, a hard disk, or a memory card).

[0113] Furthermore, the implementation form of the program is not limited to application programs such as object code compiled by a compiler or program code executed by an interpreter, but may also be in the form of a program module incorporated into an operating system.

[0114] Furthermore, it is not necessary for all processing of the program to be performed solely by the CPU on the control board, but it can also be configured so that some or all of the program is performed by another processing unit (such as a DSP) implemented on an expansion board or expansion unit added to the board as needed.

[0115] All of the features described in this specification (including the claims, abstract, and drawings) and / or all steps of any disclosed method or process may be combined in any combination, except combinations in which these features are mutually exclusive.

[0116] Furthermore, each feature described in this specification (including the claims, abstract, and drawings) may be replaced by alternative features serving the same, equivalent, or similar purpose, unless expressly denied. Thus, unless expressly denied, each disclosed feature is only one example of a generic series of identical or equivalent features.

[0117] Furthermore, the present invention is not limited to the specific configuration of any of the above-described embodiments, but extends to any novel feature or combination thereof described in this specification (including the claims, abstract, and drawings), or any novel method or process step or combination thereof described. [Explanation of symbols]

[0118] 10. Administrative service support system for residents at multiple locations 11 Information Processing Server 12, 13 PC (a form of information processing terminal device) 14 Mobile phone (a form of information processing terminal device) 15 Tablet terminal (a form of information processing terminal device) 19 Public lines (dedicated lines, internet, etc.)

Claims

1. An administrative service support system for residents at multiple locations, comprising at least one information processing server and a plurality of information processing terminal devices operated by a plurality of users connected to the information processing server, wherein the system performs a search request, a search process, and presents accommodation facility information as search results for accommodation facilities that are candidates for concluding a service delegation contract between the user and an accommodation facility where the user will leave his / her resident registration, between the information processing server and the information processing terminal device, The accommodation information includes at least one of the following conditions: a minimum number of days per year to stay at the accommodation; voting in local elections in the municipality where the accommodation is located; and tax payment; The one or more condition items all relate to matters that the user must fulfill after the conclusion of the business outsourcing contract between the user and the accommodation facility, A system characterized in that when the user sends a signal from the information processing terminal device to the information processing server indicating that he or she agrees to one or more condition items, the information processing server turns on an agreement flag to allow the user and the accommodation facility to enter into a contract.

2. The system described in claim 1, characterized in that when the user generates a signal indicating that he or she does not agree to one or more of the condition items, the condition items that the user does not agree to are applied as NOT conditions to the next search conditions.

3. An administrative service support system for residents at multiple locations, comprising at least one information processing server and a plurality of information processing terminal devices operated by a plurality of users connected to the information processing server, wherein the system performs a search request, a search process, and presents accommodation facility information as search results for accommodation facilities that are candidates for concluding a service delegation contract between the user and an accommodation facility where the user will leave his / her resident registration, between the information processing server and the information processing terminal device, Before making the search request, the hotel accepts input of at least one of the following conditions: a minimum number of days per year to stay at the accommodation facility, voting in local elections in the municipality where the accommodation facility is located, and payment of taxes; When the user transmits a signal indicating that he / she agrees to the condition items from the information processing terminal device to the information processing server, the information processing server turns on an agreement flag for the user and the accommodation facility to conclude a contract, The system is characterized in that, when the search request is made, the condition items are ANDed.

4. A program executed on a multi-location resident administrative service support system including at least one information processing server and a plurality of information processing terminal devices operated by a plurality of users connected to the information processing server, The information processing server and the information processing terminal device are caused to execute a search request step, a search processing step, and a step of presenting accommodation information as a search result, regarding accommodation facilities that are candidates for concluding a business entrustment contract between the user and an accommodation facility where the user will leave his / her resident registration, The accommodation information includes at least one of the following conditions: a minimum number of days per year to stay at the accommodation; voting in local elections in the municipality where the accommodation is located; and tax payment; The one or more condition items all relate to matters that the user must fulfill after the conclusion of the business outsourcing contract between the user and the accommodation facility, A program characterized by causing the information processing server to turn on an agreement flag for entering into a contract between the user and the accommodation facility when the user sends a signal from the information processing terminal device to the information processing server indicating that the user agrees to one or more condition items.

5. The program according to claim 4, characterized in that when the user generates a signal indicating that he or she does not agree to one or more condition items, the condition items that the user does not agree to are applied as NOT conditions to the next search conditions.

6. A program executed on a multi-location resident administrative service support system including at least one information processing server and a plurality of information processing terminal devices operated by a plurality of users connected to the information processing server, The information processing server and the information processing terminal device are caused to execute a search request step, a search processing step, and a step of presenting accommodation information as a search result, regarding accommodation facilities that are candidates for concluding a business entrustment contract between the user and an accommodation facility where the user will leave his / her resident registration, a step before the search request step of causing the information processing terminal device to accept input of at least one condition item from among a minimum number of days of stay per year at the accommodation facility, voting in local elections in the municipality where the accommodation facility is located, and conditions related to tax payment; A program characterized by having the information processing terminal device send a signal to the information processing server indicating that the user agrees to the condition items, causing the information processing server to turn on a consent flag for the user and the accommodation facility to enter into a contract, and having the information processing terminal or the information processing server treat the condition items as AND conditions when the search request is made.

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