System

An AI-driven email management system identifies and addresses unresponded emails, reducing delays and improving response efficiency by automatically resending or marking them as unread.

JP2026045321APending Publication Date: 2026-03-12SOFTBANK GROUP CORP
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Patent Information

Application Number
JP2024149418
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-08-30
Publication Date
2026-03-12

AI Technical Summary

Technical Problem

Conventional technologies face challenges in efficiently managing emails, leading to missed or delayed responses.

Method used

An email management system utilizing AI to analyze email content, automatically identify emails requiring a response, and take actions such as resending or marking as unread, thereby preventing missed responses.

Benefits of technology

The system effectively reduces the time emails are left unattended by automatically managing responses, enhancing email management efficiency.

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Abstract

An object of the system according to the embodiment is to prevent a failure to respond to a mail and a delay in response to a mail, and to realize efficient mail management.SOLUTION: A system according to an embodiment includes an analysis unit, an identification unit, a retransmission unit, and an unread return unit. The analysis unit analyzes the content of the mail. The specifying unit specifies a response-required / reply-required mail based on the content analyzed by the analysis unit. The retransmitting part automatically retransmits the mail specified by the specifying part. The unread returning unit automatically returns the mail specified by the specifying unit to an unread state.SELECTED DRAWING: Figure 1
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