Information processing device, information processing method, and program

Abstract

The ticket can be displayed in an easy-to-read format. [Solution] An information processing device comprising a display unit for displaying the surface of an electronic ticket, and a rotation control unit for rotating the surface of the ticket when a user enters.

Description

Technical Field

[0008] , ,

[0001] The present invention relates to an information processing apparatus, an information processing method, and a program.

Background Art

[0002] Patent Document 1 discloses a system that displays the face of an electronic ticket and erases it.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In a situation where a user shows the face of an electronic ticket to a staff member at a venue, the way of showing it tends to vary among people, and the check-in procedure takes time.

[0005] The present invention has been made in view of such a background, and an object thereof is to provide a technique capable of easily displaying the face of a ticket.

Means for Solving the Problems

[0006] The main invention of the present invention for solving the above problems is an information processing apparatus, comprising: a display unit that displays the face of an electronic ticket; and a rotation control unit that rotates the face when a user enters.

[0007] Regarding other problems disclosed in the present application and methods for solving them, they will be clarified by the embodiments of the invention and the drawings.

Effects of the Invention

[0008] According to the present invention, the face of a ticket can be easily displayed. [Brief explanation of the drawing]

[0009] [Figure 1] This figure shows an example of the overall configuration of an information processing system. [Figure 2] This figure shows an example of the hardware configuration of a computer that implements user terminal 1 and management server 2. [Figure 3] This figure shows an example of the software configuration for management server 2. [Figure 4] This figure shows an example of the software configuration of user terminal 1. [Figure 5] This figure shows an example of the display screen on the ticket. [Figure 6] This figure shows an example of a screen where ticket face 52 has been rotated. [Figure 7] This diagram illustrates the operation of the information processing system in this embodiment. [Modes for carrying out the invention]

[0010] <System Overview> The following describes an information processing system according to one embodiment of the present invention. The information processing system of this embodiment relates to a UI for visitors (users) to show their electronic tickets (admission tickets) to staff when entering a live music venue or the like. The electronic ticket is displayed on a mobile device brought by the user, such as a smartphone, and when showing it to staff, the ticket is rotated 180 degrees so that the staff facing the user can read the text.

[0011] Figure 1 shows an example of the overall configuration of an information processing system. The information processing system in this embodiment includes a management server 2. The management server 2 is connected to the user terminal 1 via a communication network. The communication network is, for example, the internet and is constructed using public telephone networks, mobile phone networks, wireless communication channels, Ethernet (registered trademark), etc.

[0012] User terminal 1 is a computer operated by the user. User terminal 1 can be, for example, a smartphone, a tablet computer, or a personal computer. It is assumed that user terminal 1 is a portable device for the user.

[0013] The management server 2 may be a general-purpose computer such as a workstation or personal computer, or it may be logically implemented through cloud computing.

[0014] <Hardware> Figure 2 shows an example of the hardware configuration of a computer implementing user terminal 1 and management server 2. Note that the illustrated configuration is just one example, and other configurations are also possible. The computer includes a CPU 201, memory 202, storage device 203, communication interface 204, input device 205, and output device 206. The storage device 203 stores various data and programs, such as a hard disk drive, solid-state drive, or flash memory. The communication interface 204 is an interface for connecting to a communication network, such as an adapter for connecting to Ethernet®, a modem for connecting to a public telephone network, a wireless communication device for wireless communication, or a USB (Universal Serial Bus) connector or RS232C connector for serial communication. The input device 205 is for inputting data, such as a keyboard, mouse, touch panel, button, or microphone. The output device 206 is for outputting data, such as a display, printer, or speaker. Furthermore, the functional units of the user terminal 1 and the management server 2, which will be described later, are realized by the CPU 201 reading programs stored in the storage device 203 into memory 202 and executing them, and each storage unit can be realized as part of the storage area provided by memory 202 and storage device 203.

[0015] <Management Server 2> FIG. 3 is a diagram showing an example of the software configuration of the management server 2. The management server 2 includes a ticket information storage unit 231 and a ticket information transmission unit 211.

[0016] The ticket information storage unit 231 stores information (hereinafter referred to as ticket information) regarding an admission ticket (electronic ticket) to the venue purchased by the user. The ticket information can include, in association with information identifying the user, information identifying the name of the event, the type of ticket, information specifying the available date (e.g., a specific date or date period, a specific date and time, a specific time zone, an expiration date, etc.), information specifying the venue (venue name, address, etc.), seat number, price, usage conditions, privilege information, organizer information, sponsor information, logo, illustration, etc. In this embodiment, it is assumed that the ticket information includes an image (ticket face image, hereinafter simply referred to as the ticket face) for displaying a ticket face on which the main items of the ticket information are described.

[0017] The ticket information transmission unit 211 transmits the ticket information to the user terminal 1. The ticket information transmission unit 211 can read out the ticket information corresponding to the user from the ticket information storage unit 231 in response to a request from the user terminal 1 and transmit it to the user terminal 1. When a specific event is specified in the request, the ticket information corresponding to the user and the event may be retrieved from the ticket information storage unit 231 and transmitted to the user terminal 1.

[0018] <User Terminal 1> FIG. 4 is a diagram showing an example of the software configuration of the user terminal 1. The user terminal 1 includes a ticket information acquisition unit 211, a display unit 212, a rotation control unit 213, and a reversal control unit 214.

[0019] The ticket information acquisition unit 211 acquires the ticket information from the server device. The ticket information acquisition unit 211 can acquire the ticket information related to the event by transmitting a request in which information specifying a specific event is set to the management server 2.

[0020] The display unit 212 displays the ticket image of the electronic ticket. The display unit 212 can display the ticket image based on the ticket image data included in the ticket information. Figure 5 is a diagram showing an example of the ticket display screen. The display screen 50 of the user terminal 1, such as a smartphone, displays information about the ticket purchased by the user. When the display frame 51 is selected on screen 50, the ticket image 52 for checking into the venue is displayed. The ticket image 52 shows the name of the performance, the venue, the date, the time, the user's name, the seat number, etc.

[0021] The display unit 212 can display the ticket surface 52 in a specific display area on the screen, and can also display a swipe button 53 near the ticket surface 52. The swipe button 53 is a button that allows staff to swipe at the venue to perform the user check-in process. While the ticket surface 52 is displayed in the normal state (the state in which the user can view it when the user is holding the user terminal 1) as shown in the right diagram of Figure 5, the swipe button 53 can be disabled. Alternatively, the swipe button 53 may be displayed on the ticket surface 52. Also, the swipe button 53 may not be displayed in the state shown in the right diagram of Figure 5.

[0022] The rotation control unit 213 rotates the ticket surface 52. The rotation control unit 213 rotates the ticket surface 52 when a user enters. When a user enters, they select the display frame 51 on the screen 50 in the left diagram of Figure 5, and the ticket surface 52 is displayed as shown in the right diagram of Figure 5. The rotation control unit 213 can rotate the ticket surface 52 after displaying it for a predetermined time (for example, any time such as 0.5 seconds or 1 second can be set) in the state shown in the right diagram of Figure 5. The rotation control unit 213 may also rotate the ticket surface 52 in response to user instructions. For example, a button can be placed in place of or in addition to the swipe button 53, and the ticket surface 52 can be rotated when the button is selected. The rotation of the ticket surface 52 can be, for example, performed by rotating the image data. In this embodiment, the ticket surface 52 is rotated 180 degrees. Figure 6 shows an example of a screen with the ticket surface 52 rotated. In the example shown in Figure 6, on screen 50, the ticket surface 52 (along with the swipe button 53) has been rotated 180 degrees from the state shown in the right diagram of Figure 5. This allows staff to easily view the ticket surface 52. When the screen is in the state shown in Figure 6, the swipe button 53 can be made swipeable. Staff can perform the check-in process for the user to the venue by swiping the swipe button 53. After the check-in process is complete, the swipe button 53 can be made non-swipeable. A "Checked In" message may also be displayed.

[0023] The display unit 212 may also display a reversal button 54 on or near the ticket surface 52. In the example in Figure 6, the reversal button 54 is displayed in the lower right corner of the rotated ticket surface 52.

[0024] The inversion control unit 214 can invert the rotated ticket surface 52 in response to instructions from the user. The inversion control unit 214 can rotate the ticket surface 52 in response to the operation of button 54. After the ticket surface 52 has rotated back to the state shown in the right diagram of Figure 5, the screen may be transitioned as shown in the left diagram of Figure 5.

[0025] <Operation> Figure 7 is a diagram illustrating the operation of the information processing system in this embodiment.

[0026] User terminal 1 sends a request to management server 2 (S301) and obtains ticket information from management server 2 (S302). User terminal 1 displays the ticket face 52 on the screen based on the ticket information (S303) and rotates the ticket face 52 after a predetermined time (or in response to instructions from the user) (S304). User terminal 1 can also reverse the ticket face 52 again in response to instructions from the user (S305).

[0027] As described above, the information processing system of this embodiment allows the ticket surface 52 of the electronic ticket displayed on the user terminal 1 to be rotated. In this embodiment, the ticket surface 52 is rotated by 180 degrees. This makes the ticket surface 52 easier to view when the user and staff are facing each other. Note that it may also be rotated by an angle other than 180 degrees, for example, 90 degrees or 270 degrees.

[0028] Furthermore, there may be cases where the user presents the ticket 52 to a staff member with the user terminal 1 in landscape orientation. To accommodate such situations, the rotation angle of the ticket 52 may be appropriately set, including 90 degrees and 270 degrees, depending on the orientation (portrait or landscape) of the user terminal 1. In this case, the orientation of the user terminal 1 can be detected using an acceleration sensor or the like built into the user terminal 1.

[0029] Although these embodiments have been described above, they are intended to facilitate understanding of the present invention and are not intended to limit its interpretation. The present invention can be modified and improved without departing from its spirit, and equivalents thereof are also included.

[0030] For example, the processing performed by each functional unit of the management server 2 described above may be executed by any of the functional units. Furthermore, different functional units may be added to perform some of the processing performed by each of the functional units described above. Also, the functional units of the management server 2 may be distributed across multiple computers.

[0031] Furthermore, the information stored in each memory unit of the management server 2 may be stored in any of the memory units. That is, the information stored in the multiple memory units mentioned above may be stored in a single memory unit, or a portion of the information stored in one memory unit may be stored in another memory unit.

[0032] <Example 1> In this embodiment, it is assumed that venue staff visually check the ticket surface 52, but a QR code (registered trademark) for check-in may be displayed on the ticket surface 52, and event staff may scan the QR code (registered trademark). In this case, the user terminal 1 displays the ticket surface 52, including the QR code (registered trademark), on the display unit 212. Then, event venue staff can check the user into the venue by scanning the QR code (registered trademark) on the ticket surface 52 displayed on the user's user terminal 1 with a camera on a terminal carried by the staff.

[0033] The user terminal 1 may display a resize button on or near the ticket surface 52 for changing the size of the QR code (registered trademark). In response to the user's operation of the resize button, the display unit 212 can change the size of the QR code (registered trademark) contained in the ticket surface 52 and display it accordingly.

[0034] Furthermore, the user terminal 1 may display a color inversion button on or near the ticket surface 52 for inverting the color of the QR code (registered trademark). In response to the user's operation of the color inversion button, the display unit 212 can invert the color of the QR code (registered trademark) contained in the ticket surface 52 and display it. For example, a QR code (registered trademark) that is normally black can be displayed on a white background, and when the color inversion button is operated, a white QR code (registered trademark) can be displayed on a black background. This makes it possible to display the QR code (registered trademark) in a color that is easy to read, depending on the lighting conditions of the event venue.

[0035] The user terminal 1 may display a button to change the orientation of the QR code (registered trademark) on or near the ticket surface 52. In response to the user's operation of the orientation change button, the display unit 212 changes the orientation of the QR code (registered trademark) contained in the ticket surface 52 and displays it. For example, the QR code (registered trademark) can be rotated 45 degrees or 90 degrees for display.

[0036] The user terminal 1 may change the display on the ticket surface 52 when it detects that the staff has finished reading the QR code (registered trademark). For example, after reading is complete, the display of the QR code (registered trademark) can be removed, or a message such as "Read" can be displayed on the ticket surface 52.

[0037] <Modification 2>

[0038] In this embodiment, the rotation angle of the ticket surface 52 is assumed to be 180 degrees, but the rotation control unit 213 and the inversion control unit 214 may allow the rotation angle of the ticket surface 52 to be set arbitrarily. For example, in response to an operation such as pressing and holding buttons 52 and 53, an angle setting screen for setting the rotation angle can be displayed on the display unit 212. The user can then set the desired rotation angle by operating a slider bar on the angle setting screen.

[0039] The rotation control unit 213 and the inversion control unit 214 may display an animation when rotating or inverting the ticket surface 52 in response to button operation. For example, an animation of continuously rotating or inverting the ticket surface 52 can be displayed, or an animation of gradually rotating or inverting the ticket surface 52 can be displayed.

[0040] The system may output a predetermined sound effect in synchronization with the animation display of the rotation or flipping of the ticket surface 52. For example, a sound effect like a card being turned over can be output when the ticket surface 52 rotates or flips, or a confirmation sound can be output when the rotation or flipping is complete.

[0041] The speed of rotation or inversion of the ticket surface 52 may be made variable according to user operation. For example, if the user rapidly presses the button, the speed of rotation or inversion of the ticket surface 52 can be increased, and if the user presses and holds the button, the speed of rotation or inversion of the ticket surface 52 can be slowed down.

[0042] <Variation 3>

[0043] In the above embodiment, an example was described in which one ticket surface 52 is displayed on the display unit 212, but the embodiment is not limited to this. Multiple ticket surfaces 52 may be displayed on the display unit 212 simultaneously and rotated or flipped all at once.

[0044] For example, the ticket information acquisition unit 211 of the user terminal 1 can acquire ticket information for multiple ticket faces 52 for a single event from the management server 2. The display control unit 212 simultaneously displays the acquired multiple ticket faces 52 on the screen of the user terminal 1. The display control unit 212 can display the multiple ticket faces 52 side by side or overlaid on top of each other.

[0045] The rotation control unit 213 rotates all of the displayed ticket faces 52 simultaneously by a predetermined angle in response to the operation of a button. For example, with a single button press, all of the ticket faces 52 can be rotated simultaneously by a predetermined angle such as 90 or 180 degrees. The inversion control unit 214 also inverts all of the displayed ticket faces 52 simultaneously in response to the operation of button 54.

[0046] In this way, by displaying multiple ticket faces 52 simultaneously and allowing them to be rotated or flipped collectively, users can present multiple tickets to staff at the same time. This makes the ticket verification process much smoother, for example, when presenting tickets for accompanying persons to staff at the same time.

[0047] Furthermore, in order to improve the operability of rotating or reversing multiple ticket faces 52 at once, separate from the rotation buttons 52 and reversal buttons 54 corresponding to each ticket face 52, a batch rotation button and a batch reversal button may be provided to rotate or reverse multiple ticket faces 52 at once.

[0048] <Modification 4>

[0049] In the above embodiment, an example was described in which the entire ticket surface 52 is rotated or inverted, but the embodiment is not limited to this. Only a portion of the ticket surface 52 may be rotated or inverted.

[0050] For example, the display control unit 212 can set a predetermined area on the ticket surface 52 as a selectable area to be rotated or flipped. For example, the display control unit 212 can make a predetermined area on the ticket surface 52 selectable by the user in response to a drag operation or the like. The display control unit 212 may also set a predetermined area, such as the central part of the ticket surface 52 or the four corners of the ticket surface 52, as the selectable area.

[0051] The rotation control unit 213 can rotate only a portion of the ticket surface 52 corresponding to the selected area in response to the operation of a button. Similarly, the inversion control unit 214 can invert only a portion of the ticket surface 52 corresponding to the selected area in response to the operation of a button 54.

[0052] This allows, for example, the area containing important information on ticket 52 to be rotated or flipped to highlight only that information. This enables staff to quickly verify tickets without overlooking any important information on ticket 52.

[0053] Furthermore, different areas on the ticket surface 52 may be rotated or flipped individually. For example, the display control unit 212 can set multiple areas on the ticket surface 52 as selectable areas to be rotated or flipped, in response to a user's specified operation. The rotation control unit 213 and the flip control unit 214 can individually rotate or flip a portion of the ticket surface 52 corresponding to each selected area. This allows the user to select multiple areas on the ticket surface 52 that contain information they want the staff to review, and then rotate or flip only those areas individually before presenting them to the staff.

[0054] Furthermore, a portion of the ticket surface 52 to be rotated or flipped may be automatically selected according to a predetermined template. For example, the seat number or the area of ​​the QR code (registered trademark) on the ticket surface 52 can be automatically set as the selected area to be rotated or flipped.

[0055] <Modification 5>

[0056] In the above embodiment, an example was described in which the ticket surface 52 is rotated and flipped in response to button operation, but the invention is not limited to this. The ticket surface 52 may also be rotated and flipped in response to user gestures.

[0057] For example, user terminal 1 includes a gesture recognition unit. The gesture recognition unit can detect and recognize the gesture operations performed by the user on the touch panel display. For example, if the gesture recognition unit detects that the user has performed a gesture operation to draw a clockwise circle on the ticket surface 52, it notifies the rotation control unit 213 of this fact. Also, if the gesture recognition unit detects that the user has performed a gesture operation to draw a counterclockwise circle on the ticket surface 52, it notifies the inversion control unit 214 of this fact.

[0058] The rotation control unit 213 rotates the ticket surface 52 in response to a notification from the gesture recognition unit. For example, if the gesture recognition unit detects a clockwise circle, the rotation control unit 213 can rotate the ticket surface 52 clockwise by a predetermined angle (e.g., 90 degrees, 180 degrees, etc.).

[0059] The inversion control unit 214 can invert the ticket surface 52 in response to a notification from the gesture recognition unit. For example, if the gesture recognition unit detects a counterclockwise circle, the inversion control unit 214 can invert the ticket surface 52.

[0060] This allows users to intuitively rotate and flip the ticket surface 52 using only gestures, without having to operate any buttons.

[0061] The correspondence between the content of the gesture operation and the rotation or inversion of the ticket surface 52 performed in response is not limited to the above example. For example, if the user swipes to the right on the ticket surface 52, the ticket surface 52 may be rotated clockwise, and if the user swipes to the left, the ticket surface 52 may be rotated counterclockwise. Alternatively, if the user swipes down on the ticket surface 52, the ticket surface 52 may be inverted vertically, and if the user swipes up, the ticket surface 52 may be inverted horizontally.

[0062] <Variation 6>

[0063] In the above embodiment, an example of displaying the ticket surface 52 using a mobile device such as a smartphone was described, but the embodiment is not limited to this. The ticket surface 52 may also be rotated and inverted using a wearable device such as a smartwatch.

[0064] For example, user terminal 1 can be a wristband-type smartwatch worn on the user's arm. The smartwatch has the appearance of a wristwatch and is equipped with a small touch panel display in the area corresponding to the watch face.

[0065] The display control unit 212 displays the ticket image 52 on the smartwatch's touch panel display. At this time, the display control unit 212 can appropriately adjust the display size of the ticket image 52 according to the size of the smartwatch's display.

[0066] Smartwatches feature physical buttons and dials surrounding a touchscreen display. These buttons and dials accept rotational and pressing inputs from the user.

[0067] The rotation control unit 213 rotates the ticket surface 52 in response to the rotation operation of the smartwatch's buttons or dial. For example, if the user rotates the dial clockwise, the rotation control unit 213 can rotate the ticket surface 52 clockwise according to the amount of rotation.

[0068] The inversion control unit 214 inverts the ticket surface 52 in response to a button press on the smartwatch. For example, if the user presses the button once, the inversion control unit 214 inverts the ticket surface 52 vertically, and if the user quickly presses the button twice, the inversion control unit 214 inverts the ticket surface 52 horizontally.

[0069] This allows users to easily change the orientation of the ticket 52 by simply displaying it on their smartwatch and rotating their wrist or pressing a button.

[0070] Furthermore, when displaying ticket 52 using a smartwatch, the information displayed on ticket 52 can be simplified due to the relatively small size of the display screen. For example, the display control unit 212 may extract only the seats number information from ticket 52, generate a simplified ticket with other information omitted, and display it on the smartwatch's display. Alternatively, for example, only the QR code (registered trademark) information may be displayed on the smartwatch.

[0071] <Disclosure Items> Furthermore, this disclosure also includes the following configurations. [Item 1] A display unit that shows the face of the electronic ticket, A rotation control unit that rotates the ticket surface when a user enters, An information processing device characterized by comprising: [Item 2] The information processing device described in item 1, The system includes a reversal control unit that reverses the rotated ticket surface in response to instructions from the user. An information processing device characterized by the following. [Item 3] The information processing device described in item 1, The system includes an acquisition unit that acquires ticket information related to the aforementioned electronic ticket from a server device. The display unit displays the ticket face based on the ticket information. An information processing device characterized by the following. [Item 4] The information processing device described in item 1, The display unit displays the controls for processing the entry procedure together with the ticket face in an inoperable state. The rotation control unit is configured to enable operation of the control after the ticket surface has been rotated. An information processing device characterized by the following. [Item 5] The information processing device described in item 1, The rotation control unit displays controls for performing the entry process after the ticket surface has been rotated, An information processing device characterized by the following. [Item 6] Steps to display the electronic ticket, The steps include rotating the ticket surface when the user enters, An information processing method characterized by a computer executing the following. [Item 7] Steps to display the electronic ticket, The steps include rotating the ticket surface when the user enters, A program that causes a computer to execute something. [Explanation of Symbols]

[0072] 1 User terminal 2 Management Server

Claims

1. A display unit that shows the face of the electronic ticket, A rotation control unit that rotates the ticket surface when a user enters, An information processing device characterized by comprising:

2. An information processing apparatus according to claim 1, The system includes a reversal control unit that reverses the rotated ticket surface in response to instructions from the user. An information processing device characterized by the following.

3. An information processing apparatus according to claim 1, The system includes an acquisition unit that acquires ticket information related to the aforementioned electronic ticket from a server device. The display unit displays the ticket face based on the ticket information. An information processing device characterized by the following.

4. An information processing apparatus according to claim 1, The display unit displays the controls for processing the entry procedure together with the ticket face in an inoperable state. The rotation control unit is configured to enable operation of the control after the ticket surface has been rotated. An information processing device characterized by the following.

5. An information processing apparatus according to claim 1, The rotation control unit displays controls for performing the entry process after the ticket surface has been rotated, An information processing device characterized by the following.

6. Steps to display the electronic ticket, The steps include rotating the ticket surface when the user enters, An information processing method characterized by a computer executing the following.

7. Steps to display the electronic ticket, The steps include rotating the ticket surface when the user enters, A program that causes a computer to execute something.

Images