Information processing system, information processing device, program, and information processing method

Abstract

To provide an information processing system, an information processing device, a program, and an information processing method that can realize good matching between an investor and an advisor.SOLUTION: Investor information reception processing of receiving investor information related to an attribute of an investor, advisor information reception processing of receiving advisor information related to an attribute of an advisor who provides advice related to investment to the investor, which is collated with the investor information received in the investor information reception processing, and matching processing of matching the investor with the advisor based on the collation of the advisor information received in the advisor information reception processing with the investor information received in the investor information reception processing are executed.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an information processing system, an information processing device, a program, and an information processing method, and in particular to an information processing system, an information processing device, a program, and an information processing method that executes information processing for matching investors with advisors. [Background technology]

[0002] For example, there are technologies that can match various needs, such as matching the needs of those who want to take over a business and those who want to receive business succession, those who want to hire a job and those who are looking for work, or those who want to get married.

[0003] Patent Document 1 discloses a matching technology that realizes a service that matches lender users with borrower users based on financial asset information acquired from users. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent Publication No. 2023-33547 Summary of the Invention [Problem to be solved by the invention]

[0005] Incidentally, when making an investment in, for example, financial assets or real estate, advice from an advisor with specialized knowledge and experience regarding investments and assets may be useful in reducing the risk associated with the investment.

[0006] On the other hand, there is a concern that investors, especially those who are not familiar with investing, may not be able to select the most suitable advisor because it is unclear what type of advisor is suitable for them.

[0007] The present invention has been made in consideration of the above circumstances, and has an objective of providing an information processing system, an information processing device, a program, and an information processing method that can achieve good matching between investors and advisors. [Means for solving the problem]

[0008] In order to achieve the above-mentioned objective, the information processing system of the present invention executes an investor information reception process that receives investor information related to the attributes of investors, an advisor information reception process that receives advisor information related to the attributes of advisors who provide investment advice to investors, which is compared with the investor information received in the investor information reception process, and a matching process that matches investors with advisors based on the comparison between the advisor information received in the advisor information reception process and the investor information received in the investor information reception process.

[0009] According to this, a matching process is performed by comparing investor information relating to the attributes of an investor with advisor information relating to the attributes of an advisor, thereby achieving good matching between investors and advisors.

[0010] The investor information processed by this information processing system includes information regarding a personality analysis constituting the first Big Five personality trait data analyzing the investor's personality, and the advisor information includes information regarding a personality analysis constituting the second Big Five personality trait data analyzing the advisor's personality.

[0011] This information processing system executes a recommendation process that proposes to an investor an advisor that matches the investor in a matching process, a feedback information reception process that receives, as feedback information, response information to the recommendation inputted to the investor based on the recommendation process, and an update process that updates so as to execute the matching process based on the feedback information received in the feedback information reception process.

[0012] In order to achieve the above-mentioned object, the information processing device of the present invention is an information processing device having a processor and a memory in which a program is stored, and by executing the program by the processor, executes an investor information reception process that receives investor information related to the attributes of investors, an advisor information reception process that receives advisor information related to the attributes of advisors who provide investment advice to investors, which is compared with the investor information received in the investor information reception process, and a matching process that matches investors with advisors based on the comparison between the advisor information received in the advisor information reception process and the investor information received in the investor information reception process.

[0013] To achieve the above-mentioned object, the program of the present invention causes an information processing device implemented by a computer to execute an investor information reception process that receives investor information related to the attributes of investors, an advisor information reception process that receives advisor information related to the attributes of advisors who provide investment advice to investors, which is compared with the investor information received in the investor information reception process, and a matching process that matches investors with advisors based on the comparison between the advisor information received in the advisor information reception process and the investor information received in the investor information reception process.

[0014] To achieve the above-mentioned object, the information processing method of the present invention involves an information processing device implemented by a computer executing an investor information reception process that receives investor information related to the attributes of investors, an advisor information reception process that receives advisor information related to the attributes of advisors who provide investment advice to investors, which is compared with the investor information received in the investor information reception process, and a matching process that matches investors with advisors based on the comparison between the advisor information received in the advisor information reception process and the investor information received in the investor information reception process. Effect of the Invention

[0015] According to the present invention, good matching between investors and advisors can be achieved. [Brief description of the drawings]

[0016] [Figure 1] 1 is a block diagram illustrating an outline of a configuration of an information processing system according to an embodiment of the present invention. [Diagram 2] FIG. 1 is a block diagram for explaining an outline of the configuration of a computer that implements the information processing device, investor terminal, and advisor terminal of the information processing system according to the present embodiment. [Diagram 3] FIG. 2 is a block diagram for explaining an outline of the functions of an information processing device in the information processing system according to the present embodiment. [Figure 4] FIG. 13 is a diagram for explaining an outline of the configuration of investor information processed by the information processing system according to the present embodiment. [Diagram 5] FIG. 13 is a diagram for explaining an outline of advisor information processed by the information processing system according to the present embodiment. [Figure 6] FIG. 13 is a diagram for explaining an outline of the Big Five personality trait first data and the Big Five personality trait second data contained in the investor information and advisor information processed by the information processing system according to this embodiment. [Figure 7] FIG. 13 is a diagram for explaining an outline of recommendation information created by the information processing system according to the present embodiment. [Figure 8] FIG. 13 is a diagram for explaining an outline of questionnaire information processed by the information processing system according to the present embodiment. [Figure 9] 10 is a flowchart outlining the processing of the information processing system according to the present embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0017] Next, an information processing system according to an embodiment of the present invention will be described with reference to FIGS.

[0018] 1 is a block diagram for explaining an outline of the configuration of an information processing system according to an embodiment of the present invention. As shown in the figure, an information processing system 10 mainly comprises an information processing device 20, an investor terminal 30, and an advisor terminal 40, which are connected to each other so as to be accessible via a network N such as the Internet.

[0019] In this embodiment, the information processing device 20 is managed by an operator 1 that provides a service using the information processing system 10, the investor terminal 30 is owned by an investor 2 that uses a service using the information processing system 10, and the advisor terminal 40 is managed by an advisor 3 that uses a service using the information processing system 10.

[0020] Here, in this embodiment, the service provided by the business operator 1 is a service of proposing, through matching, an advisor 3 with specialized knowledge and experience regarding investment based on the request of the investor 2, and the advisor 3 is assumed to be an expert such as an IFA (independent financial advisor) belonging to a financial product intermediary service.

[0021] In this embodiment, the information processing device 20, the investor terminal 30, and the advisor terminal 40 are implemented by computers having substantially the same hardware configuration, such as desktop or notebook computers.

[0022] 2 is a block diagram illustrating an outline of the configuration of a computer. As shown in the figure, the computer includes a processor 101, a memory 102, a storage 103, a transmission / reception unit 104, and an input / output unit 105, which are electrically connected to each other via a bus 106.

[0023] The processor 101 is an arithmetic unit that controls the operation of the computer, controls the transmission and reception of data between each element, and performs processes required for executing application programs.

[0024] In this embodiment, the processor 101 is, for example, a CPU (Central Processing Unit), and executes application programs deployed in a memory 102 (described below) to perform various processes.

[0025] In this embodiment, the memory 102 is implemented as a main storage device configured as a volatile storage device such as a dynamic random access memory (DRAM).

[0026] This memory 102 is used as a working area for the processor 101, and also stores a basic input / output system (BIOS) that is executed when the computer is started, various setting information, and the like.

[0027] The storage 103 stores programs, information used in various processes, and the like.

[0028] The transmission / reception unit 104 connects the computer to the network N, and in this embodiment, the information processing device 20, the investor terminal 30 and the advisor terminal 40 are connected so that they can communicate with each other via the network N via the transmission / reception unit 104.

[0029] This transmitting / receiving unit 104 may be compatible with a wireless communication standard such as Wi-Fi, or may be equipped with a short-range communication interface such as Bluetooth (registered trademark) or BLE (Bluetooth Low Energy).

[0030] The input / output unit 105 is an interface to which input / output devices such as a keyboard, a mouse, or a display are connected.

[0031] The bus 106 transmits, for example, address signals, data signals, and various control signals between the processor 101, memory 102, storage 103, transmission / reception unit 104, and input / output unit 105 that are connected thereto.

[0032] 3 is a block diagram illustrating an outline of the functions of the information processing device 20. As shown in the figure, in this embodiment, the information processing device 20 includes a storage unit 21, an investor information receiving unit 22, an advisor information receiving unit 23, an analysis unit 24, a matching unit 25, a recommendation unit 26, a feedback information receiving unit 27, and an update unit 28.

[0033] The memory unit 21 is realized by partitioning the memory area of ​​the storage 103. In this embodiment, the memory unit 21 stores investor information D1, advisor information D2, recommendation information D3, and feedback information D4.

[0034] 4 is a block diagram for explaining an outline of the configuration of investor information D1. As shown in the figure, investor information D1 is composed of information on attributes of investor 2, such as financial assets, age, occupation, personality analysis, investment performance, etc.

[0035] Here, in this embodiment, the information regarding personality analysis is information necessary for analyzing the personality of investor 2, and is composed of, for example, answers to questions regarding the personality of investor 2, and is information that constitutes the first data of the Big Five personality traits described below by analyzing the answers.

[0036] 5 is a block diagram for explaining an outline of the configuration of the advisor information D2. As shown in the figure, the advisor information D2 is made up of information on the attributes of the advisor 3, such as career, hobbies, location, age, personality analysis, and the like.

[0037] Here, in this embodiment, the information regarding personality analysis is information necessary for analyzing the personality of Advisor 3, and is composed of, for example, answers to questions regarding the personality of Advisor 3, and is information that constitutes the Big Five personality trait second data described later by analyzing the answers.

[0038] 3 is information related to an advisor 3 for proposing to the investor 2 an advisor 3 who provides investment advice to the investor 2. Details of this recommendation information D3 will be described later.

[0039] In this embodiment, the feedback information D4 is information for evaluating the recommendation information D3, such as whether or not the advisor 3 proposed to the investor 2 by the recommendation information D3 is an appropriate advisor for the investor 2.

[0040] The investor information receiving unit 22, the advisor information receiving unit 23, the analysis unit 24, the matching unit 25, the recommendation unit 26, the feedback information receiving unit 27 and the update unit 28 are realized by executing programs stored in the memory 102 of the information processing device 20 by the processor 101.

[0041] The investor information receiving unit 22 executes a process (investor information receiving process) of receiving investor information D1 input to investor 2 via the investor terminal 30, and the advisor information receiving unit 23 executes a process (advisor information receiving process) of receiving advisor information D2 input to advisor 3 via the advisor terminal 40.

[0042] In this embodiment, the analysis unit 24 executes a process of analyzing the investor information D1 received by the investor information receiving unit 22 and the advisor information D2 received by the advisor information receiving unit 23 (analysis process).

[0043] Specifically, based on investor information D1, investors 2 are classified into arbitrary segments such as age, size of financial assets, or gender, etc., based on advisor information D2, advisors 3 are classified into arbitrary segments such as age, location, or gender, etc., and information related to personality analysis is analyzed to create Big Five personality trait first data and Big Five personality trait second data.

[0044] The Big Five personality trait first data is data created by analyzing information regarding personality analysis included in the investor information D1, and the Big Five personality trait second data is data created by analyzing information regarding personality analysis included in the advisor information D2.

[0045] FIG. 6 is a diagram for explaining an outline of the Big Five personality trait first data and the Big Five personality trait second data.

[0046] Since the Big Five personality trait first data and the Big Five personality trait second data are both composed of the same items, the Big Five personality trait first data will be used as an example for explanation.

[0047] As shown in the figure, the Big Five personality trait first data d1 (Big Five personality trait second data d2) is information about the Big Five personality traits of investor 2 based on the five factors of extraversion, openness, conscientiousness, agreeableness, and neuroticism, obtained by analyzing the information regarding personality analysis contained in the investor information D1.

[0048] In this embodiment, this Big Five personality trait first data d1 is quantified (scored) as the strength of the tendency in each factor, and the larger the value, the stronger the tendency in each factor is understood to be.

[0049] In this embodiment, the matching unit 25 shown in Figure 3 compares the investor information D1 analyzed by the analysis unit 24 with the advisor information D2, and performs a process (matching process) of matching investors 2 with advisors 3 based on the results of the comparison.

[0050] Specifically, a matching process between investor 2 and advisor 3 is performed based on the degree of match between investor information D1 and advisor information D2, such as the degree to which the segments of investor information D1 classified by analysis unit 24 match with the segments of advisor information D2, or the degree to which the scores of Big Five personality trait first data d1 match with the scores of Big Five personality trait second data d2.

[0051] In this embodiment, the matching process may be performed by prioritizing the degree of match between the score of the Big Five personality trait first data d1 and the score of the Big Five personality trait second data d2 and matching an advisor 3 with a high degree of segment match to an investor 2, or by prioritizing the degree of segment match and matching an advisor 3 with a high degree of match between the score of the Big Five personality trait first data d1 and the score of the Big Five personality trait second data d2 to an investor 2.

[0052] The recommendation unit 26 executes a process (recommendation process) of proposing to the investor 2 an advisor 3 that is matched with the investor 2 in the matching process, and in this embodiment, creates recommendation information D3 and transmits the created recommendation information D3 to the investor terminal 30, thereby proposing the advisor 3 to the investor 2.

[0053] In this embodiment, when the recommendation unit 26 proposes the advisor 3 to the investor 2, the recommendation unit 26 gives the advisor 3 a score according to the degree of suitability that the advisor 3 matches with the investor 2.

[0054] 7 is a diagram for explaining an outline of the recommendation information D3. As shown in the figure, the recommendation information D3 is composed of, for example, the names of the advisors 3 arranged in descending order of score, attributes of the advisors 3 such as age, personality compatibility, and speed of response, comments analyzing the needs of the investor 2, or comments on the reasons for recommending a given advisor 3 to the investor 2.

[0055] Meanwhile, the recommendation unit 26 transmits to the investor terminal 30 questionnaire information consisting of questions for evaluating the recommendation information D3, such as whether the advisor 3 proposed to the investor 2 was an appropriate advisor for the investor 2.

[0056] 8 is a diagram for explaining an outline of the survey information. As shown in the figure, the survey information D5 is composed of questions for evaluating the advisor 3 proposed to the investor 2, such as "What was his / her personality like?", "Was the service polite?", "Was the frequency of contact appropriate?", etc.

[0057] The feedback information receiving unit 27 shown in FIG. 3 executes a process of receiving answer information, which is an answer to the questionnaire information D5 transmitted to the investor terminal 30, as feedback information D4 (feedback information receiving process).

[0058] The update unit 28 executes an update process (update process) for executing a matching process based on the feedback information D4 received in the feedback information reception process.

[0059] Specifically, a process is executed to update the correlation between the Big Five personality trait first data d1 and the Big Five personality trait second data d2 between the investor 2 and the advisor 3 who belong to the same segment.

[0060] For example, when Investor 2 and Advisor 3 match in the segment "men in their 50s," and a matching process is performed based on the correlation that Investor 2 and Advisor 3 match because they have the same "Openness" factor among the Big Five personality traits, a process is performed to update the matching process so that it is performed based on correlations with other factors, based on feedback information D4.

[0061] In this embodiment, the updating process by the updating unit 28 is executed by a calculation process based on regression analysis.

[0062] Next, an overview of the processing of the information processing system 10 according to the present embodiment will be described.

[0063] 9 is a flowchart outlining the processing of the information processing system 10 according to this embodiment. As shown in the figure, first, in step S1, investor information D1 is received (investor information receiving processing), and in step S2, advisor information D2 is received (advisor information receiving processing).

[0064] In the next step S3, various types of information analyses are performed (analysis processing), such as classifying investors 2 into arbitrary segments based on investor information D1, classifying advisors 3 into arbitrary segments based on advisor information D2, and analyzing information related to personality analysis to create Big Five personality trait first data d1 and Big Five personality trait second data d2.

[0065] Next, in step S4, the investor information D1 analyzed in the analysis process is collated with the advisor information D2, and the investor 2 and the advisor 3 are matched based on the collation result (matching process).

[0066] In this embodiment, for example, a matching process is performed to prioritize the degree of agreement between the score of the Big Five personality trait first data d1 and the score of the Big Five personality trait second data d2, and to match an advisor 3 with a high degree of segment agreement with an investor 2.

[0067] In step S5, recommendation information D3 is created based on the matching process and transmitted to the investor terminal 30, thereby proposing to the investor 2 an advisor 3 that matches the investor 2 (recommendation process).

[0068] At this time, in this embodiment, the survey information D5 is transmitted to the investor terminal 30 of the investor 2.

[0069] After the investor 2 selects an advisor 3 based on the recommendation information D3 and receives advice from the advisor 3, the investor 2 answers the questionnaire information D5 in step S6.

[0070] When the investor 2 responds to the questionnaire information D5, the response information is accepted as feedback information D4 in step S7 (feedback information acceptance process).

[0071] In the next step S8, the matching process is updated so as to be executed based on the feedback information D4 received in the feedback information receiving process (update process). By executing such an update process, the accuracy of the matching process is improved.

[0072] In this way, the matching process is performed by collating the investor information D1 relating to the attributes of the investor 2 with the advisor information D2 relating to the attributes of the advisor 3, so that good matching between the investor 2 and the advisor 3 can be achieved.

[0073] In particular, in this embodiment, a matching process based on the Big Five personality traits between the investor 2 and the advisor 3 is performed, and the investor 2 can receive investment advice from the advisor 3 with whom he or she has good personality compatibility, which is expected to create a favorable investment environment for the investor 2.

[0074] The present invention is not limited to the above-described embodiment, and various modifications are possible without departing from the spirit of the invention.

[0075] In the above embodiment, a matching process is performed to prioritize the degree of match between the Big Five personality trait first data d1 and the Big Five personality trait second data d2, and then match an advisor 3 with a high degree of segment match with an investor 2. However, the process may also be performed to prioritize the degree of segment match and then match an advisor 3 with a high degree of match between the Big Five personality trait first data d1 and the Big Five personality trait second data d2. [Explanation of symbols]

[0076] 1 Operator 2 Investor 3 Advisor 10. Information Processing Systems 20 Information processing device 30 Investor Terminal 40 Advisor Terminals

Claims

1. an investor information reception process for receiving investor information relating to attributes of investors; an advisor information receiving process for receiving advisor information relating to attributes of advisors who provide investment advice to the investors, the advisor information being collated with the investor information received in the investor information receiving process; a matching process for matching the investor with the advisor based on a comparison between the advisor information, which includes information received in the advisor information receiving process and classified into an arbitrary segment, and the investor information, which includes information received in the investor information receiving process and classified into an arbitrary segment; The investor information is: The investor's personality is analyzed, and the first data includes information about the personality analysis constituting the Big Five personality traits. The advisor information is The personality analysis includes information about the Big Five personality traits second data analyzing the personality of the advisor, The matching process includes: performing matching by giving priority to the degree of agreement between the Big Five personality trait first data and the Big Five personality trait second data, or performing matching by giving priority to the degree of agreement between the investor information classified into the segment other than the Big Five personality trait first data and the advisor information classified into the segment other than the Big Five personality trait second data; Information processing system.

2. executing a recommendation process for proposing to the investor the advisor that is matched with the investor in the matching process; The information processing system according to claim 1 .

3. a recommendation process for recommending to the investor the advisor that matches the investor in the matching process; a feedback information receiving process for receiving, as feedback information, response information to the recommendation input by the investor based on the recommendation process; an update process for updating so as to execute the matching process based on the feedback information received in the feedback information reception process; 3. The information processing system according to claim 1, further comprising:

4. An information processing device including a processor and a memory in which a program is stored, When the program is executed by the processor, an investor information reception process for receiving investor information relating to attributes of investors; an advisor information receiving process for receiving advisor information relating to attributes of advisors who provide investment advice to the investors, the advisor information being collated with the investor information received in the investor information receiving process; a matching process for matching the investor with the advisor based on a comparison between the advisor information, which includes information received in the advisor information receiving process and classified into an arbitrary segment, and the investor information, which includes information received in the investor information receiving process and classified into an arbitrary segment; The investor information is: The investor's personality is analyzed, and the first data includes information about the personality analysis constituting the Big Five personality traits. The advisor information is The personality analysis includes information about the Big Five personality traits second data analyzing the personality of the advisor, The matching process includes: performing matching by giving priority to the degree of agreement between the Big Five personality trait first data and the Big Five personality trait second data, or performing matching by giving priority to the degree of agreement between the investor information classified into the segment other than the Big Five personality trait first data and the advisor information classified into the segment other than the Big Five personality trait second data; Information processing device.

5. An information processing device implemented by a computer, an investor information reception process for receiving investor information relating to attributes of investors; an advisor information receiving process for receiving advisor information relating to attributes of advisors who provide investment advice to the investors, the advisor information being collated with the investor information received in the investor information receiving process; a matching process for matching the investor with the advisor based on a comparison between the advisor information, which includes information received in the advisor information receiving process and classified into an arbitrary segment, and the investor information, which includes information received in the investor information receiving process and classified into an arbitrary segment; The investor information is: The investor's personality is analyzed, and the first data includes information about the personality analysis constituting the Big Five personality traits. The advisor information is The personality analysis includes information about the Big Five personality traits second data analyzing the personality of the advisor, The matching process includes: performing matching by giving priority to the degree of agreement between the Big Five personality trait first data and the Big Five personality trait second data, or performing matching by giving priority to the degree of agreement between the investor information classified into the segment other than the Big Five personality trait first data and the advisor information classified into the segment other than the Big Five personality trait second data; program.

6. An information processing device implemented by a computer, an investor information reception process for receiving investor information relating to attributes of investors; an advisor information receiving process for receiving advisor information relating to attributes of advisors who provide investment advice to the investors, the advisor information being collated with the investor information received in the investor information receiving process; a matching process for matching the investor with the advisor based on a comparison between the advisor information, which includes information received in the advisor information receiving process and classified into an arbitrary segment, and the investor information, which includes information received in the investor information receiving process and classified into an arbitrary segment; The investor information is: The investor's personality is analyzed, and the first data includes information about the personality analysis constituting the Big Five personality traits. The advisor information is The personality analysis includes information about the Big Five personality traits second data analyzing the personality of the advisor, The matching process includes: performing matching by giving priority to the degree of agreement between the Big Five personality trait first data and the Big Five personality trait second data, or performing matching by giving priority to the degree of agreement between the investor information classified into the segment other than the Big Five personality trait first data and the advisor information classified into the segment other than the Big Five personality trait second data; Information processing methods.

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