A one-stop medical self-service system

Abstract

The present invention relates to a one-stop medical self-service system, comprising a self-service machine, a hospital server and a monitoring device. The self-service machine can guide the user to log in and / or register to the self-service system, and establish a data connection with the hospital server. The self-service machine can guide the corresponding user operation to generate a demand instruction carrying the corresponding user's purpose, and provide the navigation instruction in the demand instruction to the hospital server. In response to the receipt of the navigation instruction, the hospital server generates an initial medical treatment path based on the expected target location, departure location and observation perspective of the corresponding user in combination with the hospital structure data, and then obtains the road conditions of each node on the initial medical treatment path through the monitoring device, and corrects the initial medical treatment path to generate the final medical treatment path. The hospital management department obtains the personnel flow distribution in the hospital by summarizing the medical treatment paths of each user and adjusts the entrance and exit layout accordingly, thereby realizing dynamic adjustment of the personnel flow lines in the hospital.

Description

Technical Field

[0001] The present invention relates to the field of medical service technology, and in particular to a one-stop medical self-service system. Background Art

[0002] In current medical services, it is time-consuming and laborious to guide patients to the correct department. Professional medical staff are needed as guides to assign patients to the corresponding department based on the description of each patient's condition. After explaining the department, the guide is also required to explain the route to the corresponding department to the patient.

[0003] Existing technologies mainly rely on professional medical staff to perform manual triage and verbal guidance to direct patients to the correct department. However, due to the large number of diseases, even a professional medical staff member may not be able to assign a patient to the correct department. Patients often visit multiple departments before deciding which department to visit for their condition. Therefore, the efficiency and accuracy of arranging professional medical staff to perform manual triage and verbal guidance are low, and it consumes the energy of professional medical staff, resulting in a waste of medical resources. Hospital buildings are very complex. Not only are there a large number of dangerous or harmful equipment, but there are also surgical operation areas with extremely high sterility requirements. In addition, roads and elevators within the hospital are often temporarily closed due to actual needs. The current maze-like user experience in the hospital not only makes users dissatisfied, but also has a very negative impact on hospital throughput management.

[0004] In summary, the present invention provides a one-stop medical self-service system to solve the problems existing in the prior art.

[0005] In addition, on the one hand, there are differences in understanding among those skilled in the art; on the other hand, the applicant studied a large number of documents and patents when making the present invention, but due to space limitations, not all details and contents are listed in detail. However, this does not mean that the present invention does not have the characteristics of these prior arts. On the contrary, the present invention already has all the characteristics of the prior art, and the applicant reserves the right to add relevant prior art to the background technology. Summary of the Invention

[0006] To address the shortcomings of the prior art, the present invention provides a one-stop medical self-service system comprising at least a self-service kiosk, a hospital server, and a monitoring device. The self-service kiosk is capable of guiding a user to log in and / or register with the self-service system and establish a data connection with the hospital server. In response to the establishment of the data connection between the self-service kiosk and the hospital server, the self-service kiosk is capable of guiding the user to generate a request instruction containing the user's intended destination and providing the request instruction to the hospital server. The request instruction includes at least navigation instructions to the user's intended destination. Upon receipt of the navigation instruction, the hospital server is capable of generating a medical route for the user based on the user's intended destination, departure point, and viewing angle. The medical route for the user can be generated by the hospital server generating an initial medical route based on the user's intended destination, departure point, and viewing angle in combination with hospital structure data. Upon generating the initial medical route, the hospital server obtains road conditions at each node along the initial medical route through the monitoring device and modifies the initial medical route to generate a final medical route.

[0007] Preferably, when a user logs in and / or registers to the self-service system through the self-service machine, the hospital server can count the number of users to determine the flow of people entering the hospital from the hospital entrance where the self-service machine is located.

[0008] Preferably, the hospital management department can collect the medical treatment paths of each self-service machine user through the hospital server and summarize the personnel flow distribution in the entire hospital and adjust the entrance and exit layout accordingly to achieve dynamic adjustment of the personnel flow line in the hospital.

[0009] Preferably, the dynamic adjustment of the flow of people in the hospital can be carried out in the following way: the hospital management department aggregates the local models generated by each self-service terminal to obtain the original flow of people in the entire hospital, and temporarily opens or closes the entrances and exits near the congested location based on the occurrence or trend of congestion (the treatment paths of multiple self-service machine users overlap in the same time period), so that the treatment paths obtained by subsequent users through the self-service machine can avoid the congested location, thereby changing the user's route and realizing personnel diversion.

[0010] According to a preferred embodiment, the self-service kiosk includes at least a first communication module, a processing module, and an interaction module. The first communication module establishes a data transmission channel with the hospital server. The interaction module is configured to guide the user through voice and / or image processing to operate the self-service kiosk. In response to user operation of the interaction module, the processing module generates a demand instruction corresponding to the user's purpose and transmits it to the hospital server via the first communication module.

[0011] According to a preferred embodiment, the hospital server includes at least a communication unit and a processing unit. The communication unit establishes a data transmission channel with the self-service machine. The processing unit performs a corresponding operation in response to receiving the request instruction and transmits the operation result to the self-service machine via the communication unit.

[0012] Preferably, the demand instructions include navigation instructions to the user's destination, registration instructions, payment instructions, etc. When the user wants to go to a certain place, the interaction module can guide the user's operation so that the processing module generates navigation instructions to the user's destination.

[0013] According to a preferred embodiment, the hospital server further includes a structural database. In response to receipt of the navigation instruction, the processing unit retrieves pre-stored hospital structural data in the structural database to generate an initial medical route. In the event of permanent and / or semi-permanent changes to the hospital layout or structure, the structural database can respond to the changes in the hospital layout or structure by recording digital twin data of the changed hospital layout or structure to update the pre-stored hospital structural data in the structural database.

[0014] According to a preferred embodiment, the hospital server is further configured with a vocabulary database. The hospital server updates the data in the vocabulary database by aggregating historical condition descriptions from historical medical data. When the interactive module guides the user to operate the self-service machine, the vocabulary database provides vocabulary data support for the patient's guidance.

[0015] According to a preferred embodiment, the hospital server is configured as follows: based on the generation of the medical treatment path, the hospital structure data pre-stored in the structure database is retrieved and processed corresponding to the medical treatment path to generate a part of the virtual model corresponding to the hospital building structure, and the part of the virtual model is sent to the self-service machine in the form of a video stream.

[0016] According to a preferred embodiment, the self-service machine is further configured with a second communication module. This second communication module is capable of pairing with a user's personal mobile device. Preferably, the paired mobile device is capable of accessing the self-service system. Preferably, after accessing the self-service system, the mobile device is capable of establishing a connection with the hospital server. The self-service machine is capable of transmitting the local virtual model to the mobile device via a video stream via the second communication module.

[0017] Preferably, mobile devices carried by users, such as smartphones, can only be used as interactive devices, thereby achieving closed-loop management of data within the hospital and avoiding the retention of hospital data that is not permitted by laws and regulations on personal mobile devices, thereby reducing the risk of leakage of confidential hospital data.

[0018] Preferably, when a user receives and views a partial virtual model video on a mobile device, they can adjust the first or third person perspective of the corresponding virtual character model to find a reference object, thereby determining the route of travel. Preferably, when the user leaves the self-service kiosk and heads to the destination, the self-service kiosk can determine the user's movement direction through the positioning function of the mobile device.

[0019] According to a preferred embodiment, the local virtual model corresponding to the medical treatment path is formed in the following manner, that is, the hospital server determines the observation perspective and positioning of the current user of the self-service machine based on the current location and orientation of the self-service machine it knows, and determines the starting point and observation perspective of the corresponding local virtual model based on the observation perspective and the positioning.

[0020] Preferably, the hospital server determines the user's starting point and observation perspective in the corresponding local virtual model based on the location and orientation of the self-service machine, thereby ensuring that the starting point and observation perspective of the virtual model are the same as the location and observation perspective of the corresponding building in the real environment, so that the user can switch between the virtual environment and the real environment intuitively, and at the same time, the user's itinerary is counted to provide reference data for the management and control of personnel flow within the hospital.

[0021] Preferably, the local virtual model obtained by the user by operating the self-service machine to determine the departure location and observation perspective includes at least another self-service machine located next to the self-service machine, wherein another virtual character model located at at least another self-service machine will also be generated by the hospital server in the local virtual model "to be sent to the self-service machine in the form of a video stream", thereby reflecting the actual flow of people in the corresponding area in the local virtual model.

[0022] Preferably, the hospital management department can collect and generate various local virtual models through the hospital server and summarize them to obtain the distribution of personnel flow in the entire hospital, and adjust the entrance and exit layout accordingly to achieve dynamic adjustment of personnel flow in the hospital. Preferably, the dynamic adjustment of personnel flow in the hospital can be achieved in the following way: the hospital management department summarizes the local virtual models generated by the hospital server to obtain the personnel flow situation in the entire hospital, and temporarily opens or closes the entrances and exits near the congested location based on the occurrence or occurrence trend of congestion (the local virtual models generated by multiple self-service machines overlap in the same time period), so that the medical treatment path obtained by subsequent users through the self-service machine can avoid the congested location, thereby changing the user's route and achieving personnel diversion.

[0023] After the hospital administration department temporarily opens or closes entrances and exits, when users who access the self-service system through their mobile devices need to navigate through the original congested location, the newly generated local virtual model of the hospital server will prioritize directing users to the entrances and exits temporarily opened by the hospital administration department. Among them, the entrances and exits temporarily opened or closed by the hospital administration department will return to their initial state after the congestion at the original congested location disappears. When making dynamic adjustments to the flow of people within the hospital, if the hospital administration department temporarily opens an entrance and exit, and the hospital server uses monitoring equipment to check the area and finds that congestion has not been alleviated, the adjustment will be deemed invalid, and the hospital administration will implement a new plan to adjust the flow of people within the hospital. By summarizing the local virtual models generated by the hospital server, the hospital administration department can predict the effectiveness of the current plan for the flow of people within the hospital, reduce the cost of trial and error, and do not need to wait until congestion occurs before making adjustments, thereby determining the real-time and reasonable direction of the flow of people within the hospital.

[0024] According to a preferred embodiment, the hospital server sends a positioning signal to the self-service machine when modeling the local virtual model. In response to receiving the positioning signal, the self-service machine activates its configured positioning module to determine its own position and observation angle.

[0025] According to a preferred embodiment, the local virtual model generated by the hospital server includes a virtual character model corresponding to the user, wherein the starting point and viewing angle of the virtual character model are the same as the starting point and viewing angle of the user in reality.

[0026] Preferably, the starting point and viewing angle of the virtual character model are determined in the following manner: the hospital server determines the viewing angle and positioning of the current user of the self-service machine based on the current location and orientation of the self-service machine. The hospital server determines the starting point and viewing angle of the corresponding virtual character model based on the viewing angle and positioning of the current user so that the starting point and viewing angle of the corresponding virtual character model are the same as the actual location and viewing angle of the current user of the self-service machine, thereby facilitating the user to bring the virtual model into reality. After determining the starting point and viewing angle of the virtual character model, the hospital management department can collect statistics on the movement routes of patients in the hospital and check the movement direction of a single virtual character model in the flow of people in the hospital to provide a basis for adjusting and optimizing the layout of the hospital's entrances and exits, and can be used to evaluate the rationality of the layout of the entrances and exits after the layout of the hospital's entrances and exits has been adjusted. BRIEF DESCRIPTION OF THE DRAWINGS

[0027] Figure 1 is a simplified schematic diagram of a self-service system according to a preferred embodiment of the present invention;

[0028] Figure 2 This is a simplified schematic diagram of a hospital server according to a preferred embodiment of the present invention.

[0029] Figure 3 It is a simplified schematic diagram of a self-service machine according to a preferred embodiment of the present invention.

[0030] Reference Signs List

[0031] 100: self-service system; 110: self-service machine; 111: first communication module; 112: processing module;

[0032] 113: Interaction module; 114: Second communication module; 115: Positioning module; 120: Hospital server;

[0033] 121: communication unit; 122: processing unit; 123: structure database; 124: vocabulary database;

[0034] 130: Monitoring device; 200: User; 210: Mobile device. DETAILED DESCRIPTION

[0035] The following is combined with Figures 1 to 3 Provide detailed explanation.

[0036] In view of the requirements of relevant laws and regulations, the detailed layout diagrams and floor layout settings of the hospital cannot be widely released to the public, and the existing IT infrastructure does not have the ability to provide the digital twin layout diagrams of the hospital to all users. The present invention guides users to use self-service machines to obtain the treatment path to the destination and the corresponding local virtual model, thereby achieving patient navigation. The present invention also optimizes the flow of people in the hospital by aggregating the user's treatment paths to utilize as many patient treatment paths as possible, thereby enhancing the hospital's throughput. The present invention stipulates that only the local virtual model that matches the corresponding user's purpose will be provided to the user's personal mobile device, thereby avoiding the retention of data in the hospital that is not allowed by laws and regulations on personal mobile devices.

[0037] Example 1

[0038] In view of the shortcomings of the existing technology, the present invention provides a one-stop medical self-service system 100. Figure 1Preferably, the self-service system 100 includes, for example, a self-service kiosk 110 located at the hospital entrance, which enables registration and inquiry; a hospital server 120 that collects and stores data on the hospital's building structure, department layout, and medical resources; and monitoring equipment 130 located in various corridors and departments. The kiosk 110 can guide a user 200 to log in and / or register with the self-service system 100 through voice guidance, text questions and answers, or visual prompts, and establish a data connection with the hospital server 120. Preferably, a mobile device 210 carried by user 200 can access the self-service system 100 by pairing with the kiosk 110. Pairing can be accomplished through Bluetooth pairing, WiFi hotspot connection, or scanning a QR code. Preferably, a mobile device 210 carried by user 200 can establish a data connection with the kiosk 110 by scanning a unique QR code generated by the kiosk 110, or obtain video information related to the current user 200 at the kiosk 110. Preferably, the self-service machine 110 can generate a QR code based on a local virtual model that matches the corresponding user's purpose. The user 200 scans the QR code through the mobile device 210 carried by the individual to obtain a video of the corresponding local virtual model, thereby avoiding the retention of data within the hospital that is not allowed by laws and regulations on the mobile device 210 carried by the individual.

[0039] Preferably, in response to establishing a data connection between the self-service kiosk 110 and the hospital server 120, the self-service kiosk 110 can guide the user 200 to generate a request instruction containing the user's purpose and provide the request instruction to the hospital server 120. The request instruction at least includes navigation instructions to the user 200's intended destination. In response to receiving the navigation instruction, the hospital server 120 can generate a medical treatment route for the user 200 based on the user 200's intended destination, departure point, and observation angle. The medical treatment route for the user 200 can be generated by the hospital server 120 generating an initial medical treatment route based on the user 200's intended destination, departure point, and observation angle in combination with hospital structure data. In response to generating the initial medical treatment route, the hospital server 120 obtains the road conditions of each node along the initial medical treatment route through the monitoring device 130 and modifies the initial medical treatment route to generate a final medical treatment route.

[0040] Preferably, in the present invention, the intended destination of user 200 may be the location of the medical department to be visited by user 200. Preferably, the departure location of user 200 may be the location of self-service machine 110. Preferably, the viewing angle of user 200 includes the current viewing angle and the intended viewing angle of user 200.

[0041] Preferably, when the user 200 logs in and / or registers to the self-service system 100 through the self-service machine 110, the hospital server 120 can count the number of users to determine the flow of people entering the hospital from the hospital entrance where the self-service machine 110 is located.

[0042] Preferably, the hospital management department can collect the medical treatment paths of the users 200 of each self-service machine 110 through the hospital server 120 and summarize the personnel flow distribution in the entire hospital and adjust the entrance and exit layout accordingly to achieve dynamic adjustment of the personnel flow line in the hospital.

[0043] Preferably, the dynamic adjustment of the flow of people in the hospital can be carried out in the following way: the hospital management department aggregates the local models generated by each self-service terminal to obtain the original flow of people in the entire hospital, and temporarily opens or closes the entrances and exits near the congested location based on the occurrence or trend of congestion (the medical treatment paths of multiple self-service machines 110 users 200 overlap in the same time period), so that the subsequent medical treatment paths obtained by users 200 through the self-service machine 110 can avoid the congested location, thereby changing the travel route of users 200 and realizing personnel diversion.

[0044] See also Figure 2 Preferably, the hospital server 120 includes at least a communication unit 121 and a processing unit 122. The communication unit 121 establishes a data transmission channel with the self-service machine 110. The processing unit 122 performs corresponding operations in response to the request instruction and transmits the operation results to the self-service machine 110 via the communication unit 121.

[0045] Preferably, the hospital server 120 also includes a structure database 123. In response to receiving the navigation instruction, the processing unit 122 retrieves the hospital structure data pre-stored in the structure database 123 to generate an initial patient route. In the event of permanent and / or semi-permanent changes to the hospital layout or structure, the structure database 123 can respond to the changes by recording the digital twin data of the hospital layout or structure after the changes, thereby updating the pre-stored hospital structure data in the structure database 123.

[0046] Preferably, hospital server 120 is also configured with a vocabulary database 124. Hospital server 120 updates the data in vocabulary database 124 by aggregating historical medical records containing descriptions of medical conditions. When interaction module 113 guides user 200 in operating self-service kiosk 110, vocabulary database 124 provides vocabulary data support for patient-side guidance.

[0047] See also Figure 3Preferably, the self-service machine 110 includes at least a first communication module 111, a processing module 112, and an interaction module 113. The first communication module 111 establishes a data transmission channel with the hospital server 120. The interaction module 113 is used to guide the user 200 in operating the self-service machine 110 through voice and / or images. In response to the user 200's operation of the interaction module 113, the processing module 112 can generate a demand instruction carrying the corresponding user's purpose and send it to the hospital server 120 via the first communication module 111.

[0048] Preferably, the self-service machine 110 is further configured with a second communication module 114. The second communication module 114 is capable of pairing with a mobile device 210 carried by the user 200. Preferably, the paired mobile device 210 is capable of accessing the self-service system 100. Preferably, after accessing the self-service system 100, the mobile device 210 is capable of establishing a connection with the hospital server 120.

[0049] Preferably, the demand instructions include navigation instructions to the user's destination, registration instructions, payment instructions, etc. When the user 200 wants to go to a certain place, the interaction module 113 can guide the user 200 to operate so that the processing module 112 generates navigation instructions to the user's destination.

[0050] Preferably, the hospital server 120 is configured to: based on the generation of the medical treatment path, retrieve the data corresponding to the medical treatment path from the hospital structure data pre-stored in the structure database 123, process and generate a part of the virtual model corresponding to the hospital building structure, and send the part of the virtual model to the self-service machine 110 in the form of a video stream.

[0051] Preferably, the self-service machine 110 can send the local virtual model to the mobile device 210 in the form of a video stream through the second communication module 114 .

[0052] Preferably, the mobile device 210 carried by the user 200, such as a smartphone, can only be used as an interactive device, thereby achieving closed-loop management of the data within the hospital and avoiding the retention of data within the hospital that is not permitted by laws and regulations on the mobile device 210 carried by the individual, thereby reducing the risk of leakage of confidential data in the hospital.

[0053] Preferably, when receiving and viewing a partial virtual model video on mobile device 210, user 200 can adjust the first or third person perspective of the corresponding virtual character model to find a reference object, thereby determining the route of travel. Preferably, when user 200 leaves the self-service machine and heads to the destination, the self-service machine can determine the direction of user 200's movement through the positioning function of mobile device 210.

[0054] Preferably, the local virtual model corresponding to the medical treatment route is formed in the following manner, that is, the hospital server 120 determines the observation perspective and positioning of the current user 200 of the self-service machine 110 based on the current location and orientation of the self-service machine 110 it knows, and determines the starting point and observation perspective of the corresponding local virtual model based on the observation perspective and positioning.

[0055] Preferably, the hospital server 120 determines the starting point and observation perspective of the user 200 in the corresponding local virtual model based on the location and orientation of the self-service machine 110, thereby ensuring that the starting point and observation perspective of the virtual model are the same as the location and observation perspective of the corresponding building in the real environment, so that the user 200 can switch between the virtual environment and the real environment intuitively, and at the same time, the user 200's itinerary is counted to provide reference data for the control of personnel flow within the hospital.

[0056] Preferably, the local virtual model for determining the departure location and observation angle obtained by the user 200 by operating the self-service machine 110 includes at least another self-service machine 110 located next to the self-service machine 110, wherein another virtual character model located at at least another self-service machine 110 will also be generated by the hospital server 120 in the local virtual model "to be sent to the self-service machine 110 in the form of a video stream", thereby reflecting the actual flow of people in the corresponding area in the local virtual model.

[0057] Preferably, the hospital management department can collect and generate the various local virtual models through the hospital server 120 and summarize them to obtain the personnel flow distribution within the entire hospital, and adjust the entrance and exit layout accordingly to achieve dynamic adjustment of the personnel flow within the hospital. Preferably, the dynamic adjustment of the personnel flow within the hospital can be achieved in the following manner: the hospital management department summarizes the local virtual models generated by the hospital server 120 to obtain the personnel flow situation within the entire hospital, and based on the occurrence or occurrence trend of congestion (the local virtual models generated by multiple self-service machines overlap in the same time period), temporarily opens or closes the entrances and exits near the congested location, so that the medical treatment path obtained by the subsequent user 200 through the self-service machine 110 can avoid the congested location, thereby changing the travel route of the user 200 and achieving personnel diversion.

[0058] After the hospital administration department temporarily opens or closes the entrances and exits, when the user 200 who accesses the self-service system 100 through the mobile device 210 he carries needs to navigate through the original congested location, the newly generated local virtual model of the hospital server 120 will give priority to directing the user 200 to the entrance and exit temporarily opened by the hospital administration department. Among them, the entrance and exit temporarily opened or closed by the hospital administration department returns to its initial state after the congestion at the original congested location disappears. When dynamically adjusting the flow of people within the hospital, if the hospital administration department temporarily opens the entrance and exit, and the hospital server 120 checks the area through the monitoring equipment 130 and finds that the congestion has not been alleviated, then the adjustment is deemed invalid and the hospital administration department implements a new plan for adjusting the flow of people within the hospital. By summarizing the local virtual model generated by the hospital server 120, the hospital administration department can predict the effect of the current plan for adjusting the flow of people within the hospital, reduce the cost of trial and error, and do not need to wait until congestion occurs before making adjustments, thereby determining the real-time and reasonable flow direction of people within the hospital.

[0059] Preferably, when the hospital server 120 is modeling the local virtual model, it sends a positioning signal to the self-service machine 110. In response to receiving the positioning signal, the self-service machine 110 activates its configured positioning module 115 to determine its own position and observation angle.

[0060] Preferably, the local virtual model generated by the hospital server 120 includes a virtual character model corresponding to the user 200. The starting point and viewing angle of the virtual character model are the same as those of the user 200 in reality.

[0061] Preferably, the avatar model's starting location and viewing angle are determined by the hospital server 120 determining the viewing angle and position of the current user 200 of the kiosk 110 based on the kiosk's current location and orientation. The hospital server 120 determines the avatar model's starting location and viewing angle based on the current user 200's viewing angle and position, ensuring that the avatar model's starting location and viewing angle are consistent with the actual location and viewing angle of the kiosk's current user 200, thereby facilitating user 200's ability to bring the avatar model into reality. After determining the avatar model's starting location and viewing angle, the hospital administration can analyze patient movement routes within the hospital and examine the movement directions of individual avatar models within the hospital's flow of people, providing a basis for optimizing the layout of the hospital's entrances and exits. This information can also be used to evaluate the rationality of the entrance and exit layout after adjustments have been made.

[0062] Example 2

[0063] This embodiment is a further improvement on Embodiment 1, and repeated details are omitted. When the one-stop medical self-service system 100 provided in this embodiment generates a medical route for the destination of user 200, hospital server 120 can use monitoring device 130 to monitor congestion and the distribution of waiting patients in corresponding departments in real time, thereby navigating user 200 to a department with less congestion and fewer waiting patients.

[0064] Preferably, when the user 200 completes the medical consultation, the user 200 can send a discharge instruction to the hospital server 120 through the mobile device 210 carried by the individual. In response to receipt of the discharge instruction, the hospital server 120 generates a discharge path for the corresponding user 200 based on the expected target location, departure location, and observation perspective of the corresponding user 200. The discharge path for the corresponding user 200 can be formed in the following manner, that is, the hospital server 120 generates an initial discharge path based on the expected target location, departure location, and observation perspective of the corresponding user 200 in combination with the hospital structure data. In response to the generation of the initial medical consultation path, the hospital server 120 obtains the road conditions of each node on the initial discharge path through the monitoring device 130, and corrects the initial discharge path to generate a final discharge path.

[0065] Preferably, the hospital server 120 may require the user 200 to upload the name of the current department in the form of text and / or pictures via the mobile device 210, thereby determining the departure point of the user 200's route out of the hospital. Preferably, the user 200 may upload the name of the current department to the hospital server 120 by manually inputting, taking a photo, or scanning a QR code.

[0066] The hospital server 120 retrieves the hospital structure data pre-stored in the structure database 123 based on the department in which the user 200 is currently located and generates an initial discharge path. When the initial discharge path is generated, the hospital server 120 obtains the road conditions of each node on the initial discharge path through the monitoring device 130, and corrects the initial discharge path to generate the final discharge path. Preferably, based on the generation of the discharge path, the hospital server 120 retrieves the data corresponding to the discharge path from the hospital structure data pre-stored in the structure database 123, processes and generates a local virtual model corresponding to the hospital building structure, and sends the local virtual model to the mobile device 210 in the form of a video stream. The user 200 can leave the hospital by viewing the navigation video. Preferably, the user 200 can view the navigation video at any time on the way out of the hospital through the mobile device 210 worn to correct the actual route, thereby ensuring the accuracy of the guidance route.

[0067] Preferably, the hospital management department simultaneously summarizes the medical treatment routes and discharge routes generated by the hospital server 120 and combines the monitoring equipment 130 to monitor the flow of people in the hospital, and adjusts the layout of channels and entrances and exits accordingly, thereby realizing dynamic adjustment of the flow of people in the hospital.

[0068] Preferably, the dynamic adjustment of the flow of people in the hospital can be carried out in the following way: the hospital management department summarizes the medical treatment paths and discharge paths generated by the hospital server 120 to obtain the original flow of people in the entire hospital, and temporarily opens or closes the passages and / or entrances and exits near the congested location based on the occurrence or trend of congestion (the medical treatment paths and discharge paths generated by multiple hospital servers 120 overlap in the same time period) to divert people, thereby realizing the adjustment of the flow of people in the hospital.

[0069] It should be noted that the above-mentioned specific embodiments are exemplary, and those skilled in the art can come up with various solutions inspired by the disclosure of the present invention, and these solutions also belong to the disclosure scope of the present invention and fall within the protection scope of the present invention. Those skilled in the art should understand that the present invention specification and its drawings are illustrative and do not constitute a limitation of the claims. The scope of protection of the present invention is defined by the claims and their equivalents. Throughout the text, the features introduced by "preferably" are only an optional method and should not be understood as being required. Therefore, the applicant reserves the right to abandon or delete the relevant preferred features at any time. The present invention specification contains multiple inventive concepts, such as "preferably", "according to a preferred embodiment" or "optionally", which means that the corresponding paragraph discloses an independent concept, and the applicant reserves the right to file a divisional application based on each inventive concept.

Claims

1. A one-stop medical self-service system, including a self-service machine, hospital server and monitoring equipment; The self-service machine installed at the hospital entrance can guide users to log in and / or register to the self-service system and establish a data connection with the hospital server that collects and stores data on the hospital building structure, department layout and medical resources; In response to the establishment of a data connection between the self-service machine and the hospital server, the self-service machine can guide the corresponding user to generate a demand instruction carrying the corresponding user's purpose, and provide the demand instruction to the hospital server. It is characterized in that The demand instruction at least includes navigation instructions to the user's expected destination; In response to receiving the navigation instruction, the hospital server can generate a medical route for the corresponding user based on the corresponding user's expected target location, departure location, and observation angle; The hospital server generates an initial medical treatment path based on the user's expected destination, departure location, and observation perspective combined with hospital structure data; In response to the generation of the initial treatment path, the hospital server obtains the road conditions of each node on the initial treatment path through the monitoring equipment installed in each channel and department, and modifies the initial treatment path to generate the final treatment path; Based on the generated medical path, the hospital server retrieves the data corresponding to the medical path from the hospital structure data, processes it, and generates a partial virtual model corresponding to the hospital building structure. The partial virtual model is then sent to the self-service machine via a video stream. The hospital server determines the viewing angle and position of the current user of the self-service machine based on the current location and orientation of the self-service machine, and determines the starting point and viewing angle of the corresponding partial virtual model based on the viewing angle and position. The self-service machine generates a QR code based on a local virtual model that matches the corresponding user's purpose. The user scans the QR code with a mobile device carried by the user to obtain a video of the corresponding local virtual model.

2. The one-stop medical self-service system according to claim 1, characterized in that: The self-service machine includes at least a first communication module, a processing module, and an interaction module; The first communication module establishes a data transmission channel with the hospital server; The interactive module is used to guide the user to operate the self-service machine through voice and / or images; In response to the user's operation on the interactive module, the processing module can generate a demand instruction carrying the corresponding user purpose and send it to the hospital server through the first communication module.

3. The one-stop medical self-service system according to claim 1, characterized in that: The hospital server includes at least a communication unit and a processing unit; The communication unit establishes a data transmission channel with the self-service machine; The processing unit performs a corresponding operation in response to receipt of the demand instruction, and transmits the operation result to the self-service machine through the communication unit.

4. The one-stop medical self-service system according to claim 3, characterized in that: The hospital server also includes a structure database; In response to receiving the navigation instruction, the processing unit retrieves the hospital structure data pre-stored in the structure database to generate an initial medical path; In the event of permanent and / or semi-permanent changes in the hospital layout or structure, the structural database can respond to the changes in the hospital layout or structure and enter the digital twin data after the changes in the hospital layout or structure to update the pre-stored hospital structure data in the structural database.

5. The one-stop medical self-service system according to claim 2, characterized in that: The hospital server is also configured with a vocabulary database; The hospital server updates the data in the vocabulary database by aggregating historical condition descriptions in historical medical data; In the case where the interactive module guides the user to operate the self-service machine, the vocabulary database provides vocabulary data support for the patient's guidance.

6. The one-stop medical self-service system according to claim 1, characterized in that: The self-service machine is also equipped with a second communication module; the second communication module can be paired with a mobile device carried by a user; the self-service machine can send the local virtual model to the mobile device in the form of a video stream through the second communication module.

7. The one-stop medical self-service system according to claim 1, characterized in that: When the hospital server is modeling the local virtual model, it sends a positioning signal to the self-service machine; in response to receiving the positioning signal, the self-service machine mobilizes its configured positioning module to determine its own position and observation angle.

8. The one-stop medical self-service system according to claim 7, characterized in that: The local virtual model generated by the hospital server includes a virtual character model corresponding to the user, wherein the starting point and observation angle of the virtual character model are the same as the starting point and observation angle of the user in reality.

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