Entity Object End Evaluation Display Method, Device, Electronic Device, and Storage Medium

Abstract

The present invention relates to the field of Internet technologies, and discloses a method, an apparatus, and an electronic device for evaluating and displaying at an entity object end. The method includes: obtaining user evaluation data of a target entity object, where the user evaluation data includes various user evaluation data within a preset time interval; determining target evaluation data that matches a priority rule from the user evaluation data; obtaining an evaluation prompt associated with the target evaluation data and sending the evaluation prompt to a terminal of the target entity object, so that the terminal displays the evaluation prompt in a first area of an evaluation page, where the evaluation prompt includes a first prompt text and a second prompt text, the first prompt text is used to prompt that the target evaluation data matches the priority rule, and the second prompt text is used to prompt a processing suggestion for the target evaluation data. Embodiments of the present invention improve the intelligence of evaluation display and the utilization efficiency of evaluation data.

Description

Technical Field

[0001] The present invention relates to the field of Internet technology, and in particular to a method, device, electronic device and computer-readable storage medium for displaying evaluations on an entity object side. Background Art

[0002] With the rise of online stores, more and more items can be obtained through online orders. Third-party platforms provide web pages or application software services through servers, thereby providing merchants with an online commodity sales platform. Merchants become online stores after entering the third-party platform. Users open the corresponding web pages or application software on the terminal and place orders to purchase commodities.

[0003] Online shopping usually allows users to evaluate the purchased goods or services. Since online shopping does not allow users to view and experience the goods in person like shopping in physical stores, more and more users first check the reviews of other users who have purchased goods and refer to other users before deciding to place an order. This has become a habit for online shopping. User reviews can not only provide reference for other users, but also for the operation and improvement of merchants. How to display content related to the reviews based on user reviews is a problem that needs to be solved. Summary of the invention

[0004] In view of the above problems, embodiments of the present invention are proposed to provide a method, device, electronic device and computer-readable storage medium for displaying entity object evaluations that overcome the above problems or at least partially solve the above problems.

[0005] According to a first aspect of an embodiment of the present invention, a method for displaying evaluations on an entity object side is provided, comprising:

[0006] Acquire user evaluation data of the target entity object, wherein the user evaluation data includes multiple types of user evaluation data in a preset time interval;

[0007] Determining target evaluation data matching a priority rule from the user evaluation data;

[0008] Obtain an evaluation prompt associated with the target evaluation data and send it to a terminal of the target entity object, so that the terminal displays the evaluation prompt in a first area of ​​an evaluation page, wherein the evaluation prompt includes a first prompt text and a second prompt text, wherein the first prompt text is used to prompt that the target evaluation data matches the priority rule, and the second prompt text is used to prompt processing suggestions for the target evaluation data.

[0009] In some embodiments, the method further comprises:

[0010] In response to a trigger operation on the processing control, send the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, where the processing control is the processing control for the target evaluation data displayed by the terminal in the first area.

[0011] In some embodiments, the method further includes:

[0012] Within the preset time interval for displaying the evaluation prompt, in response to a trigger operation on the processing control or a processing operation on the content to be processed within the processing page, send an instruction to close the evaluation prompt to the terminal.

[0013] In some embodiments, the preset time interval includes a first time interval, the user evaluation data includes new evaluations within the first time interval, and the priority rule includes a first priority rule;

[0014] Determining the target evaluation data that matches the priority rule from the user evaluation data includes:

[0015] If the number of new evaluations within the first time interval is 0, determine that the target evaluation data that matches the first priority rule is the number of new evaluations within the first time interval.

[0016] In some embodiments, the preset time interval includes a first time interval, the user evaluation data includes evaluations to be replied within the first time interval, and the priority rule includes a second priority rule;

[0017] Determining the target evaluation data that matches the priority rule from the user evaluation data includes:

[0018] If there are evaluations to be replied within the first time interval, determine that the target evaluation data that matches the second priority rule is the evaluations to be replied within the first time interval;

[0019] The processing control is an evaluation reply entry control;

[0020] The step of, in response to a trigger operation on the processing control, sending the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes:

[0021] In response to a trigger operation on the evaluation reply entry control, send the evaluation content of the evaluation to be replied to the terminal, so that the terminal displays an evaluation reply page including the evaluation content.

[0022] In some embodiments, the preset time interval includes the current second time interval and the previous second time interval, the user evaluation data includes the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval, and the priority rule includes a third priority rule;

[0023] Determining the target evaluation data that matches the priority rule from the user evaluation data includes:

[0024] If the overall change value of the current user evaluation data is greater than or equal to the change threshold, determine that the target evaluation data that matches the third priority rule is the overall change value of the current user evaluation data.

[0025] In some embodiments, multiple types of the user evaluation data have different weights;

[0026] The step of if the overall change value of the current user evaluation data is greater than or equal to the change threshold, determining that the target evaluation data that matches the third priority rule is the overall change value of the current user evaluation data includes:

[0027] Judgment step: According to the order from high to low of the weights, sequentially judge whether the overall change value of each current user evaluation data is greater than or equal to the change threshold;

[0028] First determination step: Repeat the judgment step until the overall change value of the current user evaluation data is greater than or equal to the change threshold;

[0029] Second determination step: Determine that the target evaluation data that matches the third priority rule is the overall change value of the current user evaluation data.

[0030] In some embodiments, after the first determination step, the method further includes:

[0031] Judging whether the second prompt text is associated with the current user evaluation data, and whether the configuration of the feedback for the user evaluation has been completed when the processing control is a configuration control for configuring the feedback for the user evaluation;

[0032] If the second prompt text is not associated with the current evaluation data, or the configuration of the feedback for the user evaluation has been completed when the processing control is a configuration control for configuring the feedback for the user evaluation, go to the judgment step;

[0033] Otherwise, execute the second determination step.

[0034] In some embodiments, the user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring feedback for user evaluations;

[0035] Responding to a trigger operation on the processing control, sending processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes:

[0036] Responding to a trigger operation on the configuration control, sending configuration content for feedback on user evaluations to the terminal, so that the terminal displays a configuration page including the configuration content.

[0037] In some embodiments, the user evaluation data is data related to scores, and the processing control is a contact control for evaluating users with scores less than a score threshold or evaluation levels lower than a level threshold;

[0038] Responding to a trigger operation on the processing control, sending processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes:

[0039] Responding to a trigger operation on the contact control, sending the identifier of the evaluating user to the terminal, so that the terminal displays a contact page with the evaluating user.

[0040] In some embodiments, the user evaluation data is evaluation data with a text evaluation field, the processing control is a viewing control for viewing user evaluations with a single change value being negative, and the single change value is the change value of the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval;

[0041] Responding to a trigger operation on the processing control, sending processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes:

[0042] Responding to a trigger operation on the viewing control, sending the user evaluation with the single change value being negative to the terminal, so that the terminal displays a viewing page of the user evaluation.

[0043] In some embodiments, the evaluation prompt carries a display order, and the display order is generated according to the matching priority rule;

[0044] Obtaining an evaluation prompt associated with the target evaluation data and sending it to the terminal of the target entity object, so that the terminal displays the evaluation prompt in a first area of the evaluation page, includes:

[0045] Obtain an evaluation prompt associated with the target evaluation data and send it to the terminal of the target entity object, so that the terminal displays the evaluation prompt in the first area of the evaluation page according to the display order.

[0046] According to the second aspect of the embodiments of the present invention, there is provided a method for evaluating and displaying on an entity object side, including:

[0047] Obtain an evaluation prompt, where the evaluation prompt is an evaluation prompt associated with target evaluation data, and the target evaluation data is the target evaluation data determined from the user evaluation data by the server after obtaining the user evaluation data of the target entity object according to the matching priority rule, and the user evaluation data includes various evaluation data in a preset time interval;

[0048] Display the evaluation prompt in the first area of the evaluation page, where the evaluation prompt includes a first prompt text and a second prompt text, the first prompt text is used to prompt that the target evaluation data matches the priority rule, and the second prompt text is used to prompt a processing suggestion for the target evaluation data.

[0049] In some embodiments, the method further includes:

[0050] Display a processing control for the target evaluation data in the first area;

[0051] In response to a trigger operation on the processing control, display a processing page for processing the target evaluation data.

[0052] In some embodiments, the method further includes:

[0053] Within the preset time interval for displaying the evaluation prompt, receive a trigger operation on the processing control or a processing operation on the content to be processed in the processing page and forward it to the server;

[0054] Receive an instruction from the server to close the evaluation prompt, and close the display of the evaluation prompt.

[0055] In some embodiments, the preset time interval includes a first time interval, and the user evaluation data includes new evaluations within the first time interval;

[0056] If the number of new evaluations within the first time interval is 0, the evaluation prompt is an evaluation prompt associated with the number of new evaluations within the first time interval.

[0057] In some embodiments, the preset time interval includes a first time interval, and the user evaluation data includes evaluations to be replied within the first time interval;

[0058] If there is a to-be-replied evaluation within the first time interval, the evaluation prompt is an evaluation prompt associated with the to-be-replied evaluation within the first time interval;

[0059] The processing control is an evaluation reply entry control;

[0060] Responding to a trigger operation on the processing control, displaying a processing page for processing the target evaluation data, includes:

[0061] Responding to a trigger operation on the evaluation reply entry control, displaying an evaluation reply page including the evaluation content.

[0062] In some embodiments, the preset time interval includes the current second time interval and the previous second time interval, and the user evaluation data includes the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval;

[0063] If the overall change value of the current user evaluation data is greater than or equal to the change threshold, the evaluation prompt is an evaluation prompt associated with the overall change value of the current user evaluation data.

[0064] In some embodiments, multiple pieces of the user evaluation data have different weights, and the priority rule includes a third priority rule, and the third priority rule is that the overall change value of the user evaluation data is greater than or equal to the change threshold;

[0065] The evaluation prompt is an evaluation prompt associated with the target evaluation data that matches the third priority rule and is preferentially determined in the order from high to low according to the weights.

[0066] In some embodiments, the third priority rule further includes that the second prompt copywriting is associated with the current evaluation data, or the configuration of the feedback for the user evaluation has not been completed when the processing control is a configuration control for configuring the feedback for the user evaluation.

[0067] In some embodiments, the user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring the feedback for the user evaluation;

[0068] Responding to a trigger operation on the processing control, displaying a processing page for processing the target evaluation data, includes:

[0069] Responding to a trigger operation on the configuration control, displaying a configuration page including the configuration content.

[0070] In some embodiments, the user evaluation data is data related to scores, and the processing control is a contact control for evaluation users with scores less than a score threshold or evaluation levels lower than a level threshold;

[0071] In response to a trigger operation on the processing control, display a processing page for processing the target evaluation data, including:

[0072] In response to a trigger operation on the contact control, display a contact page for the evaluation user.

[0073] In some embodiments, the user evaluation data is evaluation data with a text evaluation field, and the processing control is a viewing control for viewing user evaluations with a single change value being negative, where the single change value is the change value of the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval;

[0074] In response to a trigger operation on the processing control, display a processing page for processing the target evaluation data, including:

[0075] In response to a trigger operation on the viewing control, display a viewing page for the user evaluation.

[0076] In some embodiments, the user evaluation data is the manual response rate for evaluations with scores less than a score threshold or evaluation levels lower than a level threshold, and the processing control is a modification control for turning off automatic response;

[0077] In response to a trigger operation on the processing control, display a processing page for processing the target evaluation data, including:

[0078] In response to a trigger operation on the modification control, display a modification page for turning off automatic response.

[0079] In some embodiments, the evaluation prompt carries a display order, which is generated according to the matching priority rule;

[0080] Displaying the evaluation prompt in the first area of the evaluation page includes:

[0081] Display the evaluation prompt in the first area of the evaluation page according to the display order.

[0082] According to the third aspect of the embodiments of the present invention, there is provided an entity object - side evaluation display device, including:

[0083] A first acquisition module, configured to acquire user evaluation data of a target entity object, where the user evaluation data includes various user evaluation data in a preset time interval;

[0084] A determination module, configured to determine target evaluation data that matches a priority rule from the user evaluation data;

[0085] A second acquisition module, configured to acquire an evaluation prompt associated with the target evaluation data and send it to a terminal of the target entity object, so that the terminal displays the evaluation prompt in a first area of an evaluation page, where the evaluation prompt includes a first prompt text and a second prompt text, the first prompt text is used to prompt that the target evaluation data matches the priority rule, and the second prompt text is used to prompt a processing suggestion for the target evaluation data.

[0086] In some embodiments, the apparatus further includes:

[0087] A first sending module, configured to send content of a processing page for processing the target evaluation data to the terminal in response to a trigger operation on a processing control, so that the terminal displays the processing page, where the processing control is a processing control for the target evaluation data displayed by the terminal in the first area.

[0088] In some embodiments, the apparatus further includes:

[0089] A second sending module, configured to send an instruction to close the evaluation prompt to the terminal within the preset time interval for displaying the evaluation prompt, in response to a trigger operation on the processing control or a processing operation on content to be processed in the processing page.

[0090] In some embodiments, the preset time interval includes a first time interval, the user evaluation data includes new evaluations within the first time interval, and the priority rule includes a first priority rule;

[0091] The determining target evaluation data that matches a priority rule from the user evaluation data includes:

[0092] If the number of new evaluations within the first time interval is 0, determine that the target evaluation data that matches the first priority rule is the number of new evaluations within the first time interval.

[0093] In some embodiments, the preset time interval includes a first time interval, the user evaluation data includes evaluations to be replied within the first time interval, and the priority rule includes a second priority rule;

[0094] The determining target evaluation data that matches a priority rule from the user evaluation data includes:

[0095] If there is a to-be-replied evaluation within the first time interval, determine the target evaluation data that matches the second priority rule as the to-be-replied evaluation within the first time interval;

[0096] The processing control is an evaluation reply entry control;

[0097] The responding to the triggering operation on the processing control and sending the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes:

[0098] In response to the triggering operation on the evaluation reply entry control, send the evaluation content of the to-be-replied evaluation to the terminal, so that the terminal displays an evaluation reply page including the evaluation content.

[0099] In some embodiments, the preset time interval includes the current second time interval and the previous second time interval, the user evaluation data includes the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval, and the priority rule includes a third priority rule;

[0100] The determining the target evaluation data that matches the priority rule from the user evaluation data includes:

[0101] If the overall change value of the current user evaluation data is greater than or equal to the change threshold, determine the target evaluation data that matches the third priority rule as the overall change value of the current user evaluation data.

[0102] In some embodiments, multiple pieces of the user evaluation data have different weights;

[0103] The if the overall change value of the current user evaluation data is greater than or equal to the change threshold, determine the target evaluation data that matches the third priority rule as the overall change value of the current user evaluation data, includes:

[0104] Judgment step: According to the order from high to low of the weights, sequentially judge whether the overall change value of each piece of the current user evaluation data is greater than or equal to the change threshold;

[0105] First determination step: Repeat the judgment step until the overall change value of the current user evaluation data is greater than or equal to the change threshold;

[0106] Second determination step: Determine the target evaluation data that matches the third priority rule as the overall change value of the current user evaluation data.

[0107] In some embodiments, after the first determination step, the device further includes:

[0108] A judgment module, configured to determine whether the second prompt text is associated with the current user evaluation data, and whether the configuration for the feedback on the user evaluation has been completed when the processing control is a configuration control for configuring the feedback on the user evaluation;

[0109] If the second prompt text is not associated with the current evaluation data, or the configuration for the feedback on the user evaluation has been completed when the processing control is a configuration control for configuring the feedback on the user evaluation, proceed to the judgment step;

[0110] Otherwise, execute the second determination step.

[0111] In some embodiments, the user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring the feedback on the user evaluation;

[0112] The step of, in response to a trigger operation on the processing control, sending processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes:

[0113] In response to a trigger operation on the configuration control, sending configuration content for the feedback on the user evaluation to the terminal, so that the terminal displays a configuration page including the configuration content.

[0114] In some embodiments, the user evaluation data is data related to a score, and the processing control is a contact control for evaluation users with a score less than a score threshold or an evaluation level lower than a level threshold;

[0115] The step of, in response to a trigger operation on the processing control, sending processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes:

[0116] In response to a trigger operation on the contact control, sending the identifier of the evaluation user to the terminal, so that the terminal displays a contact page with the evaluation user.

[0117] In some embodiments, the user evaluation data is evaluation data with a text evaluation field, the processing control is a viewing control for viewing user evaluations with a single change value being negative, and the single change value is the change value of the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval;

[0118] The step of, in response to a trigger operation on the processing control, sending processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes:

[0119] In response to a trigger operation on the viewing control, send the user evaluation that makes the single change value negative to the terminal, so that the terminal displays a viewing page of the user evaluation.

[0120] In some embodiments, the evaluation prompt carries a display order, and the display order is generated according to the matching priority rule;

[0121] Obtaining an evaluation prompt associated with the target evaluation data and sending it to the terminal of the target entity object, so that the terminal displays the evaluation prompt in a first area of the evaluation page, includes:

[0122] Obtain an evaluation prompt associated with the target evaluation data and send it to the terminal of the target entity object, so that the terminal displays the evaluation prompt in the first area of the evaluation page according to the display order.

[0123] According to a fourth aspect of the embodiments of the present invention, there is provided an evaluation display device for an entity object end, including:

[0124] An obtaining module, configured to obtain an evaluation prompt, where the evaluation prompt is an evaluation prompt associated with target evaluation data, and the target evaluation data is target evaluation data determined from the user evaluation data by the server after obtaining the user evaluation data of the target entity object, and the user evaluation data includes various evaluation data in a preset time interval;

[0125] A first display module, configured to display the evaluation prompt in a first area of the evaluation page, where the evaluation prompt includes a first prompt text and a second prompt text, the first prompt text is used to prompt that the target evaluation data matches the priority rule, and the second prompt text is used to prompt a processing suggestion for the target evaluation data.

[0126] In some embodiments, the device further includes:

[0127] A second display module, configured to:

[0128] Display a processing control for the target evaluation data in the first area;

[0129] In response to a trigger operation on the processing control, display a processing page for processing the target evaluation data.

[0130] In some embodiments, the device further includes:

[0131] A receiving module, configured to:

[0132] Within the preset time interval for presenting the evaluation prompt, receive a trigger operation on the processing control or a processing operation on the content to be processed within the processing page and forward it to the server;

[0133] Receive an instruction from the server to close the evaluation prompt and close the presentation of the evaluation prompt.

[0134] In some embodiments, the preset time interval includes a first time interval, and the user evaluation data includes new evaluations within the first time interval;

[0135] If the number of new evaluations within the first time interval is 0, the evaluation prompt is an evaluation prompt associated with the number of new evaluations within the first time interval.

[0136] In some embodiments, the preset time interval includes a first time interval, and the user evaluation data includes evaluations to be replied within the first time interval;

[0137] If there are evaluations to be replied within the first time interval, the evaluation prompt is an evaluation prompt associated with the evaluations to be replied within the first time interval;

[0138] The processing control is an evaluation reply entry control;

[0139] The display of a processing page for processing the target evaluation data in response to a trigger operation on the processing control includes:

[0140] In response to a trigger operation on the evaluation reply entry control, display an evaluation reply page including evaluation content.

[0141] In some embodiments, the preset time interval includes the current second time interval and the previous second time interval, and the user evaluation data includes the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval;

[0142] If the overall change value of the current user evaluation data is greater than or equal to the change threshold, the evaluation prompt is an evaluation prompt associated with the overall change value of the current user evaluation data.

[0143] In some embodiments, multiple pieces of the user evaluation data have different weights, and the priority rule includes a third priority rule, which is that the overall change value of the user evaluation data is greater than or equal to the change threshold;

[0144] The evaluation prompt is an evaluation prompt associated with the target evaluation data that matches the third priority rule and is preferentially determined in the order of decreasing weights.

[0145] In some embodiments, the third priority rule further includes that the second prompt copy is associated with the current evaluation data, or the configuration for the feedback on the user evaluation is not completed when the processing control is a configuration control for configuring the feedback on the user evaluation.

[0146] In some embodiments, the user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring the feedback on the user evaluation;

[0147] The displaying of a processing page for processing the target evaluation data in response to a trigger operation on the processing control includes:

[0148] Displaying a configuration page including the configuration content in response to a trigger operation on the configuration control.

[0149] In some embodiments, the user evaluation data is data related to a score, and the processing control is a contact control for evaluating users with a score less than a score threshold or an evaluation level lower than a level threshold;

[0150] The displaying of a processing page for processing the target evaluation data in response to a trigger operation on the processing control includes:

[0151] Displaying a contact page with the evaluating user in response to a trigger operation on the contact control.

[0152] In some embodiments, the user evaluation data is evaluation data with a text evaluation field, the processing control is a viewing control for viewing user evaluations with a single change value being negative, and the single change value is the change value of the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval;

[0153] The displaying of a processing page for processing the target evaluation data in response to a trigger operation on the processing control includes:

[0154] Displaying a viewing page of the user evaluation in response to a trigger operation on the viewing control.

[0155] In some embodiments, the user evaluation data is the manual response rate for evaluations with a score less than a score threshold or an evaluation level lower than a level threshold, and the processing control is a modification control for turning off the automatic response;

[0156] The displaying of a processing page for processing the target evaluation data in response to a trigger operation on the processing control includes:

[0157] In response to a trigger operation for the modification control, a modification page for turning off automatic reply is displayed.

[0158] In some embodiments, the evaluation prompt carries a display order, and the display order is generated according to the matching priority rule;

[0159] Displaying the evaluation prompt in the first area of the evaluation page includes:

[0160] Displaying the evaluation prompt in the first area of the evaluation page according to the display order.

[0161] According to a fifth aspect of the embodiments of the present invention, an electronic device is provided, including: a processor, a memory, a communication interface, and a communication bus. The processor, the memory, and the communication interface complete communication with each other through the communication bus;

[0162] The memory is used to store at least one executable instruction, and the executable instruction causes the processor to perform the operations corresponding to the above-mentioned entity object-side evaluation display method.

[0163] According to a sixth aspect of the embodiments of the present invention, a computer-readable storage medium is provided. The computer-readable storage medium stores at least one executable instruction, and the executable instruction causes the processor to perform the operations corresponding to the above-mentioned entity object-side evaluation display method.

[0164] The embodiments of the present invention first match target evaluation data that conforms to the priority rule from various user evaluation data in a preset time interval, and then display an evaluation prompt associated with the target evaluation data on the evaluation page of the merchant terminal. The evaluation prompt prompts the merchant that the target evaluation data matches the priority rule and prompts the merchant with a processing suggestion for the target evaluation data, so as to timely notify the merchant of the evaluation data that conforms to the rule and synchronously display the processing suggestion for the evaluation data, enabling the merchant to conveniently learn the evaluation data and also understand how to process it targeted, improving the intelligence of evaluation display, improving the utilization efficiency of evaluation data, and assisting in improving the business operation efficiency of the merchant based on evaluation data.

[0165] The above description is only an overview of the technical solutions of the embodiments of the present invention. In order to be able to understand the technical means of the embodiments of the present invention more clearly, it can be implemented according to the content of the specification. And in order to make the above and other purposes, features, and advantages of the embodiments of the present invention more obvious and understandable, the following specifically describes the specific embodiments of the present invention. BRIEF DESCRIPTION OF THE DRAWINGS

[0166] Various other advantages and benefits will become clear to those of ordinary skill in the art by reading the following detailed description of the preferred embodiments. The drawings are only for the purpose of showing the preferred embodiments and are not considered to limit the embodiments of the present invention. Moreover, throughout the drawings, the same reference numerals are used to represent the same components. In the drawings:

[0167] Figure 1 is a schematic diagram of the application scenario of the embodiment of the present invention;

[0168] Figure 2 is a flowchart of the method for evaluating and displaying on the entity object side provided by the embodiment of the present invention;

[0169] Figure 3 is a flowchart of the method for evaluating and displaying on the entity object side provided by the embodiment of the present invention;

[0170] Figure 4 is a flowchart of the method for evaluating and displaying on the entity object side provided by the embodiment of the present invention;

[0171] Figure 5 is a flowchart of the method for evaluating and displaying on the entity object side provided by the embodiment of the present invention;

[0172] Figure 6 is a schematic structural diagram of the device for evaluating and displaying on the entity object side provided by the embodiment of the present invention;

[0173] Figure 7 is a schematic structural diagram of the device for evaluating and displaying on the entity object side provided by the embodiment of the present invention;

[0174] Figure 8 is a schematic structural diagram of the electronic device provided by the first embodiment of the present invention. Detailed Embodiments

[0175] The exemplary embodiments of the present invention will be described in more detail below with reference to the drawings. Although the exemplary embodiments of the present invention are shown in the drawings, it should be understood that the present invention can be implemented in various forms and should not be limited by the embodiments set forth herein. On the contrary, these embodiments are provided so that the present invention can be more thoroughly understood and the scope of the present invention can be fully conveyed to those skilled in the art.

[0176] With the rise of online stores, more and more items can be obtained by placing orders online. The third-party platform provides web pages or application software services through the server, thereby providing an online commodity sales platform for merchants. After the merchants enter the third-party platform, they become online stores. Users open the corresponding web pages or application software on the terminal and place orders to purchase goods.

[0177] Online shopping usually allows users to rate the goods or services they have purchased. Since online shopping does not allow users to view and experience the goods in person like shopping in physical stores, more and more users first check the reviews of other users who have purchased goods and refer to other users before deciding to place an order, which has become a habit for online shopping users.

[0178] User reviews can not only provide reference for other users, but also for the operation and improvement of merchants. Merchants can see the user's evaluation of the merchant in the merchant application software, such as the total score. The existing evaluation display method can only allow merchants to understand the user's evaluation of themselves in a relatively general way, but does not provide merchants with targeted display based on the specific changes in the evaluation, nor does it provide merchants with targeted evaluation optimization suggestions.

[0179] Based on this, an embodiment of the present invention provides an entity object-side evaluation display method, which first matches target evaluation data that meets the priority rules from multiple user evaluation data in a preset time interval, and then displays an evaluation prompt associated with the target evaluation data on the evaluation page of the merchant terminal. The evaluation prompt prompts the merchant that the target evaluation data matches the priority rules, and prompts the merchant with processing suggestions for the target evaluation data, so that the evaluation data that meets the rules is notified to the merchant in a timely manner, and the processing suggestions for the evaluation data are displayed simultaneously, so that the merchant can easily obtain the evaluation data and understand how to process it in a targeted manner, thereby improving the intelligence of the evaluation display, and improving the utilization efficiency of the evaluation data, and assisting in improving the operating efficiency of the merchant based on the evaluation data.

[0180] In the embodiment of the present invention, the entity object refers to a merchant that provides goods or services, such as a merchant stationed on a food delivery platform. The embodiment of the present invention is described by taking the goods provided by the merchant as food or food delivery.

[0181] Unless otherwise specified, "multiple" in the embodiments of the present invention refers to two or more than two.

[0182] Figure 1 : is a schematic diagram of an application scenario of an embodiment of the present invention. Among them, the third-party platform provides a web page or application software service through the server, thereby providing an online product sales platform or an online service provision platform for merchants. The user opens the corresponding web page or application software on the client, searches for products / services or stores, enters the product details page or store details page provided in the search results, and places an order to purchase the product or the product / service under the store. Merchants can perform merchant-side operations by logging into the merchant-side application software on the merchant side. The above-mentioned application software can be an APP or a mini program.

[0183] The client and the merchant side can be any type of electronic device or terminal, such as various terminals like mobile phones, tablets, portable digital cameras, media players, portable game devices, personal digital assistants (PDAs), desktop computers, laptop computers, etc., which are hereinafter collectively referred to as terminals. The server side can be any type of electronic device, such as the server or server cluster of the platform, which is hereinafter collectively referred to as the server. The terminals communicate with the server through a wired network or a wireless network.

[0184] Figure 2 It is the flowchart of the method for evaluating and displaying the entity object side provided by the embodiments of the present invention. The method includes the following steps:

[0185] 201. The server obtains the user evaluation data of the target entity object.

[0186] The target entity object refers to the merchant who views the evaluation page in the embodiments of the present invention. The target entity object can perform merchant-side operations by logging in to the merchant-side APP on the terminal, such as uploading and modifying products, receiving orders, viewing and processing user evaluations, contacting the evaluating users, etc. The target merchant generates a merchant account by registering on the platform, and the account name or account ID is the unique identifier for distinguishing different merchants.

[0187] The user refers to the customer who places an order with the merchant.

[0188] The server obtains the user evaluation data of the target merchant according to the identifier of the target merchant. The user evaluation data includes the number of user evaluations, the number of negative evaluations, the overall user rating, the user's detailed item ratings, the text evaluation field (such as keywords) of the detailed item evaluation, the manual reply rate of negative evaluations, the high-quality evaluation rate, the order evaluation rate, etc. If the product provided by the merchant is food, such as takeaway food, the user's detailed item ratings include the taste rating and the packaging rating, etc. The user evaluation data is stored in the database on the server side, and the merchant side can obtain this data through the server when needed.

[0189] The user evaluation data can be various user evaluation data within a preset time interval. The preset time interval can be set to different time intervals respectively according to different user evaluation data. For example, for the number of user evaluations and the number of negative evaluations, the preset time interval can be the recent 30 days. For the overall user rating, the user's detailed item ratings, the text evaluation field (such as keywords) of the detailed item evaluation, the manual reply rate of negative evaluations, the high-quality evaluation rate, the order evaluation rate, etc., the preset time interval can be one day. For example, the server can calculate the change value of the user evaluation data today compared with yesterday by obtaining the user evaluation data of today and yesterday, such as the decrease value, so as to determine which evaluation data to give targeted prompts and suggestions to the merchant according to the calculation result.

[0190] 202. The server determines the target evaluation data that matches the priority rule from the user evaluation data.

[0191] The priority rule is used to determine the target evaluation data corresponding to the evaluation prompt that needs to be preferentially displayed. Such data requires key attention from merchants. Some evaluation data requires merchants to make further corresponding configurations to achieve the purpose of optimizing such evaluation data subsequently. By setting the priority rule, the terminal interface displays the evaluation prompt that needs to be preferentially prompted according to this priority rule.

[0192] The priority rule can be set at only one level. If a user evaluation data matches this priority rule, then this user evaluation data is determined as the target evaluation data, and subsequently, the evaluation prompt associated with this target evaluation data is displayed accordingly; if no user evaluation data matches this priority rule, then no target evaluation data is determined, and subsequently, no evaluation prompt needs to be displayed.

[0193] The priority rule can also be set at multiple levels and matched sequentially. When there is user evaluation data that matches the priority rule of the first level, this user evaluation data is determined as the target evaluation data; if there is no user evaluation data that matches the priority rule of the first level, continue to match the priority rule of the second level, and so on, until a certain level of priority rule is matched, thereby determining the target evaluation data.

[0194] Of course, there can be multiple target evaluation data. When setting multiple levels of priority rules, the user evaluation data that matches multiple priority rules can be determined as the target evaluation data, and subsequently, all the evaluation prompts associated with these target evaluation data are displayed accordingly, or the evaluation prompts associated with these target evaluation data are displayed sequentially according to the priority order of the priority rules. For example, the user evaluation data that matches the priority rules of the first two levels is determined as the target evaluation data.

[0195] 203. The server obtains the evaluation prompt associated with the target evaluation data and sends it to the terminal of the target entity object.

[0196] Step 202 determines the target evaluation data that matches the priority rule, indicating that such target evaluation data requires key attention and corresponding processing from merchants. The server obtains the evaluation prompt associated with the determined target evaluation data based on the target evaluation data. The evaluation prompt includes a first prompt copy and a second prompt copy. The first prompt copy is used to prompt that the target evaluation data matches the priority rule, and the second prompt copy is used to prompt the processing suggestion for the target evaluation data. Among them, the first prompt copy can be the main copy, and the second prompt copy can be the secondary copy. Compared with the secondary copy, the main copy can use more attractive display methods such as a larger font, a more prominent display position, and a more prominent color, so that merchants can easily pay attention to the content of this prompt copy.

[0197] Steps 201-203 can be executed at any time point. For example, they can be executed before the merchant terminal triggers the control for entering the evaluation page, or when the merchant terminal triggers the control for entering the evaluation page. Executing Steps 201-203 before the merchant terminal triggers the control for entering the evaluation page can pre-obtain the evaluation prompt, so that when the merchant terminal enters the evaluation page, the evaluation prompt can be quickly obtained and displayed, improving the display efficiency. Executing when the merchant terminal triggers the control for entering the evaluation page can perform the above operations according to the merchant's needs, avoiding unnecessary operations by the server when the merchant does not click on the evaluation page during a certain period, resulting in waste of resources. Specifically, it can be re-judged based on the user evaluation data at 0:00 every natural day.

[0198] 204. The terminal obtains the evaluation prompt.

[0199] When the merchant terminal triggers the control for entering the evaluation page, the merchant-side terminal obtains the evaluation prompt from the server. Of course, the terminal usually also obtains the user evaluation data and displays it to the merchant.

[0200] 205. The terminal displays the evaluation prompt in the first area of the evaluation page.

[0201] The evaluation page is the one in the merchant-side APP for displaying user evaluations and the user evaluation data summarized according to the user evaluations. In the embodiment of the present invention, the evaluation prompt is displayed in the first area of the evaluation page to prompt the merchant about the target evaluation data matching priority rules and the processing suggestions for the target evaluation data.

[0202] The first area can be located at the top, middle or bottom of the evaluation page, preferably at the top, which is easy for the merchant to notice the evaluation prompt. The display mode of the evaluation prompt can be embedded in the page for display or pop-up display.

[0203] In the embodiment of the present invention, first, the target evaluation data that meets the priority rules is matched from various user evaluation data in the preset time interval, and then the evaluation prompt associated with the target evaluation data is displayed on the evaluation page of the merchant terminal. The evaluation prompt prompts the merchant that the target evaluation data matches the priority rules and prompts the merchant about the processing suggestions for the target evaluation data, so as to timely notify the merchant of the evaluation data that meets the rules and synchronously display the processing suggestions for the evaluation data, enabling the merchant to conveniently know the evaluation data and at the same time understand how to process it targeted, improving the intelligence of the evaluation display, as well as improving the utilization efficiency of the evaluation data and assisting in improving the business operation efficiency based on the evaluation data.

[0204] In addition to displaying the evaluation prompt on the evaluation page, an entry control for the processing page for performing corresponding processing on the evaluation can also be provided. Figure 3It is a flowchart of the entity object end evaluation display method provided by an embodiment of the present invention. The method further includes the following steps:

[0205] 206. The terminal displays a processing control for target evaluation data in the first area;

[0206] 207. The terminal receives a trigger operation for the processing control and sends it to the server;

[0207] 208. The server sends the processing page content for processing the target evaluation data to the terminal;

[0208] 209. The terminal displays a processing page for processing the target evaluation data.

[0209] Among them, the processing control can be a processing control related to the processing suggestion for the target evaluation data prompted by the second prompt text. By triggering the processing control on the terminal, the processing page can be entered. The target evaluation data can be processed on the processing page. This processing is based on the processing in the processing suggestions provided by the second prompt text.

[0210] For example, if the processing suggestion is a suggestion for replying to a bad review, the processing control is an entry control for replying to a bad review. Clicking on this control can enter the bad review reply page; if the processing suggestion is a suggestion for configuring feedback on user evaluations to bring more evaluations, the processing control is a configuration control. Clicking on this control can enter the configuration page; if the processing suggestion is a suggestion for communicating with the user who gave a bad review to modify the evaluation, the processing control is a control for contacting the user who gave a bad review. Clicking on this control can enter the page for contacting the user who gave a bad review; if the processing suggestion is to view the text evaluation field of the user's detailed evaluation, the processing control is an entry control for viewing the user's detailed evaluation. Clicking on this control can view the detailed evaluation of the relevant user; if the processing suggestion is to turn off the automatic reply to bad reviews, the processing control is a modification control for modifying the bad review reply settings. Clicking on this control can enter the bad review reply settings page; and so on.

[0211] The processing page content sent by the server to the terminal refers to the content that needs to be obtained from the server in the above-mentioned pages. The processing page for processing the target evaluation data refers to the above-mentioned pages, and the processing in the processing suggestions can be performed on the above-mentioned pages.

[0212] By also displaying the processing control in the first area, triggering this control can directly enter the processing page for processing according to the processing suggestions of the second prompt text. Merchants do not need to exit the evaluation page to find the entry to the processing page separately, which facilitates the processing operations of merchants and improves the operation efficiency.

[0213] In some embodiments, the priority rules can be determined based on the number of evaluations (e.g., the number of new evaluations), evaluation data (e.g., scores, evaluation levels, etc., and the priority rules can be determined according to the overall change value of user evaluation data compared with the previous time period), evaluation types (e.g., negative evaluations, evaluations to be replied, etc.), and so on. The above data can help merchants improve their services. Therefore, by determining the priority rules based on the above data, the data matching the priority rules can provide more targeted tips and suggestions for merchants, further improving the effectiveness of evaluation display.

[0214] Embodiments of using different priority rules and the user evaluation data targeted by the priority rules are introduced below respectively.

[0215] In some embodiments, the preset time interval includes a first time interval, the user evaluation data includes new evaluations within the first time interval, and the priority rule includes a first priority rule; the server determines that if the number of new evaluations within the first time interval is 0, the target evaluation data matching the first priority rule is the number of new evaluations within the first time interval.

[0216] In this embodiment, the first priority rule is that the number of new evaluations within the first time interval is 0. If the number of new evaluations within the first time interval is 0, the evaluation prompt is an evaluation prompt associated with the number of new evaluations within the first time interval. It can be determined whether the first priority rule is matched by judging whether the cumulative user overall score (average score) is not 0 and whether the user detailed scores within the first time interval are all 0 or null (i.e., there is no user detailed score).

[0217] For example, if the first time interval is 30 days, if the cumulative user overall score in the recent 30 days is not 0 and the user detailed scores in the recent 30 days are all 0, it means that the first priority rule is hit. The main copy can prompt "Since there are no evaluations in the recent 30 days, the platform will display the previous valid score", the secondary copy can prompt "It is recommended that you invite users to evaluate the order as soon as possible", and the processing control is the "Got it" control. This processing control does not link to any page, and clicking on this control means that the merchant is aware of the evaluation prompt.

[0218] When the user evaluation data is data related to the number of evaluations, the processing control can also be a configuration control for configuring feedback on user evaluations; in response to a trigger operation on the configuration control, the server sends the configuration content of the feedback on user evaluations to the terminal, and the terminal displays a configuration page including the configuration content. For example, the first time interval is 30 days. If the cumulative overall user score in the recent 30 days is not 0 and the detailed user scores within the recent 30 days are all 0, it indicates that the first priority rule is hit. The main copy can be used to prompt "Since there are no evaluations in the recent 30 days, the platform will display the previous valid score", and the secondary copy can be used to prompt "It is recommended to configure rewards for evaluations to bring more evaluations". The processing control can be configured as a "go to configure" control. Clicking on this control will enter the configuration page for rewarding evaluations. Merchants can configure rewards for evaluations on the configuration page, which helps to increase the subsequent number of evaluations and the overall user score. Through the above method, the decline of data related to the number of evaluations can be displayed specifically, and merchants can be prompted to execute the configuration for increasing the number of evaluations according to the processing suggestions.

[0219] In some embodiments, the preset time interval includes a first time interval, the user evaluation data includes the evaluations to be replied within the first time interval, and the priority rule includes a second priority rule; the server determines that if there are evaluations to be replied within the first time interval, the target evaluation data that matches the second priority rule is the evaluations to be replied within the first time interval; the processing control is an evaluation reply entry control; in response to a trigger operation on the evaluation reply entry control, the server sends the evaluation content of the evaluations to be replied to the terminal, and the terminal displays an evaluation reply page including the evaluation content.

[0220] In this embodiment, the second priority rule is that there are evaluations to be replied within the first time interval. If there are evaluations to be replied within the first time interval, the evaluation prompt is an evaluation prompt associated with the evaluations to be replied within the first time interval.

[0221] For example, the evaluation to be replied is a negative evaluation to be replied, and the first time interval is 30 days. If there is a negative evaluation to be replied within the recent 30 days, it indicates that the second priority rule is hit. The main copy can be used to prompt "X negative evaluations to be replied", and the secondary copy can be used to prompt "Actively replying to negative evaluations can improve the score". The processing control is a "go to reply" control. Clicking on this control will enter the negative evaluation reply interface. Merchants can reply to negative evaluations on the negative evaluation reply interface, which helps to increase the subsequent score.

[0222] In some embodiments, the preset time interval includes the current second time interval and the previous second time interval, the user evaluation data includes the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval, and the priority rule includes the third priority rule; the server determines that if the overall change value of the current user evaluation data is greater than or equal to the change threshold, the target evaluation data that matches the third priority rule is the overall change value of the current user evaluation data.

[0223] In this embodiment, the third priority rule is that the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval is greater than or equal to the change threshold. If the overall change value of the current user evaluation data is greater than or equal to the change threshold, the evaluation prompt is the evaluation prompt associated with the overall change value of the current user evaluation data.

[0224] For example, the user evaluation data is the overall user score, the second time interval is one day, the current second time interval is the current day, the previous second time interval is the previous day, and the change threshold is 0.1. If the overall user score today drops by 0.2 compared to yesterday, exceeding the change threshold of 0.1, it means the third priority rule is hit. The main copy can prompt "The overall user score has dropped by XXX compared to yesterday". If the merchant has not configured rewards for evaluations, the secondary copy can prompt "It is recommended to configure rewards for evaluations to get more evaluations", and the processing control can be configured as a "Go to configure" control. Clicking on this control will take you to the evaluation reward configuration page, where the merchant can configure evaluation rewards, which helps to increase the subsequent number of evaluations and improve the overall user score. If the merchant has configured rewards for evaluations, the secondary copy can prompt "It is recommended to communicate with users with negative evaluations to modify the evaluations", and the processing control can be configured as a "Go to contact" control. Clicking on this control will take you to the page to contact users with negative evaluations, where the merchant can communicate with users with negative evaluations, which helps to eliminate the misunderstandings of users with negative evaluations and may cause users with negative evaluations to modify their negative evaluations to improve the overall user score.

[0225] When the user evaluation data is evaluation data with a text evaluation field, the processing control can be a viewing control for viewing user evaluations with a single change value being negative. The single change value is the change value of the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval; the server, in response to a trigger operation on the viewing control, sends the user evaluation with a single change value being negative to the terminal, and the terminal displays the viewing page of the user evaluation.

[0226] For example, the user evaluation data is the taste score in the user item scores. The second time interval is one day. The current second time interval is the current day, and the previous second time interval is the previous day. The change threshold is 0.1. If the taste score today drops by 0.2 compared to yesterday, exceeding the change threshold of 0.1, it indicates that the third-priority rule is hit. The main copy can be used to prompt "The taste score has dropped by XXX compared to yesterday", and the secondary copy can be used to prompt "Users feedback that the taste is 「XXXX」". The processing control is the "Go to view" control. Clicking on this control will take you to view the user evaluations that have selected the taste evaluation keywords. Merchants can view these user evaluations to understand the reasons for the drop in the taste score, which helps merchants improve the taste of the food and increase the subsequent taste score.

[0227] Another example is that the user evaluation data is the packaging score in the user item scores. The second time interval is one day. The current second time interval is the current day, and the previous second time interval is the previous day. The change threshold is 0.1. If the packaging score today drops by 0.2 compared to yesterday, exceeding the change threshold of 0.1, it indicates that the third-priority rule is hit. The main copy can be used to prompt "The packaging score has dropped by XXX compared to yesterday", and the secondary copy can be used to prompt "Users feedback that the packaging is 「XXXX」". The processing control is the "Go to view" control. Clicking on this control will take you to view the user evaluations that have selected the packaging evaluation keywords. Merchants can view these user evaluations to understand the reasons for the drop in the packaging score, which helps merchants improve the packaging of the food and increase the subsequent packaging score.

[0228] When the user evaluation data is data related to scores, the processing control can also be a contact control for evaluation users whose scores are less than the score threshold or whose evaluation levels are lower than the level threshold. In response to the triggering operation on the contact control, the server sends the identifier of the evaluation user to the terminal, and the terminal displays the contact page for the evaluation user. Among them, the evaluation users whose scores are less than the score threshold or whose evaluation levels are lower than the level threshold can be negative-evaluation users. For example, an evaluation with a score less than or equal to 2 points is a negative evaluation.

[0229] When the user evaluation data is the manual response rate for evaluations where the score is less than the score threshold or the evaluation level is lower than the level threshold, the processing control is a modification control for turning off the automatic response. In response to the triggering operation on the modification control, the terminal displays the modification page for turning off the automatic response.

[0230] For example, the user evaluation data is the manual reply rate of negative reviews, the second time interval is one day, the current second time interval is today, the previous second time interval is yesterday, and the change threshold is 0.1. If the manual reply rate of negative reviews on today is 0.2% lower than yesterday, exceeding the change threshold of 0.1%, it means that the third priority rule is hit, and the main copy can be prompted "The manual reply rate of negative reviews has dropped by XXX compared to yesterday", and the secondary copy can be prompted "It is recommended to turn off the automatic reply to negative reviews", and the processing control is the "Modify" control. Click the control to enter the page for modifying the automatic reply to negative reviews. Merchants can turn off the automatic reply to negative reviews and change to manual reply, so as to manually respond to the negative review problems reported by users in subsequent links, improve the manual reply rate, improve user experience, and then improve subsequent user ratings.

[0231] In some embodiments, the user evaluation data is the high-quality evaluation rate, the second time interval is one day, the current second time interval is today, the previous second time interval is yesterday, and the change threshold is 0.1. If the high-quality evaluation rate on today is 0.2% lower than yesterday, it exceeds the change threshold of 0.1%, indicating that the third priority rule is hit, and the main copy can be used to prompt "The high-quality evaluation rate has dropped by XXX compared to yesterday". If the merchant has not configured evaluation courtesy, the secondary copy can be used to prompt "It is recommended to configure evaluation courtesy to bring more evaluations". The processing control can be configured as a "de-configure" control. Click the control to enter the configuration page of evaluation courtesy. Merchants can configure evaluation courtesy on the configuration page, which will help increase the number of subsequent high-quality evaluations and improve the high-quality evaluation rate.

[0232] For another example, the user evaluation data is the order evaluation rate, the second time interval is one day, the current second time interval is today, the previous second time interval is yesterday, and the change threshold is 0.1. If the order evaluation rate today is 0.2% lower than yesterday, it exceeds the change threshold of 0.1%, indicating that the third priority rule is hit, and the main copy can be used to prompt "The order evaluation rate has dropped by XXX compared to yesterday". If the merchant has not configured evaluation courtesy, the secondary copy can be used to prompt "It is recommended to configure evaluation courtesy to bring more evaluations". The processing control can be configured as a "de-configure" control. Click the control to enter the configuration page of evaluation courtesy. Merchants can configure evaluation courtesy on the configuration page, which will help increase the number of subsequent order evaluations and increase the order evaluation rate.

[0233] Through the above-mentioned implementation examples of using different priority rules and user evaluation data targeted by the priority rules, the evaluation page of the merchant-side APP can display evaluation prompts according to various situations of the user evaluation data, so that merchants can easily understand the evaluation prompts recommended by the server based on the user evaluation data, and make improvements based on the evaluation prompts.

[0234] In addition, the above embodiments are all evaluation prompts obtained based on the changes (fluctuations) of user evaluation data. The evaluation prompts obtained based on data changes are convenient for matching the reasons for changes and processing suggestions, further improving the effectiveness of prompt display and the helpfulness of the displayed prompts to merchants.

[0235] When there are multiple types of user evaluation data, such as the overall user rating, user sub-item ratings, text evaluation fields (such as keywords) of sub-item evaluations, negative review manual reply rate, high-quality evaluation rate, order evaluation rate, etc. as exemplified above, weights can be set for each user evaluation data, and the third-priority rules are matched in order of decreasing weight. Therefore, in some embodiments, multiple types of user evaluation data have different weights; the server performs the following operations:

[0236] Judgment step: According to the order of decreasing weight, sequentially determine whether the overall change value of each current user evaluation data is greater than or equal to the change threshold;

[0237] First determination step: Repeat the judgment step until the overall change value of the current user evaluation data is greater than or equal to the change threshold;

[0238] Second determination step: Determine that the target evaluation data matching the third-priority rule is the overall change value of the current user evaluation data.

[0239] Among them, the evaluation prompt is an evaluation prompt associated with the target evaluation data that preferentially matches the third-priority rule according to the order of decreasing weight. Usually, the overall change value refers to a decreasing change. Generally, when the evaluation data increases, it does not require the merchant's attention, while when the evaluation data decreases, it requires the merchant's attention.

[0240] In this embodiment, first, it is determined whether the decrease range of the user evaluation data with the highest weight is greater than or equal to the change threshold. If so, the evaluation prompt associated with this user evaluation data is displayed on the terminal. Otherwise, continue to determine whether the decrease range of the user evaluation data with the second-highest weight is greater than or equal to the change threshold. If it is greater, a prompt is given, and so on. By setting weights, it is possible to preferentially match the more important evaluation data that needs to be prompted and preferentially display the evaluation prompts associated with it, improving the effectiveness of evaluation prompt display.

[0241] In some embodiments, after the first determination step, the method further includes:

[0242] A1. The server determines whether there is a second prompt copy associated with the current user evaluation data, and whether the configuration for the feedback on the user evaluation has been completed when the processing control is a configuration control for configuring the feedback on the user evaluation;

[0243] A2. If the server determines that there is no associated second prompt text for the current evaluation data, or the configuration for the feedback on the user evaluation has been completed when the processing control is a configuration control for configuring the feedback on the user evaluation, go to the judgment step;

[0244] A3. Otherwise, the server executes the second determination step.

[0245] In this embodiment, when it is determined that the overall change value of the current user evaluation data is greater than or equal to the change threshold, it is also necessary to determine whether there is an associated second prompt text for the current user evaluation data, and whether the configuration for the feedback on the user evaluation has been completed when the processing control is a configuration control for configuring the feedback on the user evaluation (for example, the processing suggestion is a configuration policy and the configuration has been performed); if there is no associated second prompt text for the current evaluation data, or the configuration for the feedback on the user evaluation has been completed when the processing control is a configuration control for configuring the feedback on the user evaluation, it means that even though the change value of the user evaluation data meets the threshold requirement, there is no need for an evaluation prompt. Continue to determine whether the decrease in the user evaluation data with the second-highest weight is greater than or equal to the change threshold, and so on, until it is finally determined that the user evaluation data not only has a change value that meets the threshold requirement, but also has an associated second prompt text and the configuration for the feedback on the user evaluation has not been completed when the processing control is a configuration control for configuring the feedback on the user evaluation, then it is confirmed that the user evaluation data is the target evaluation data.

[0246] Through the above method, it is possible to screen and exclude user evaluation data whose change values meet the threshold requirements but do not require prompts through a judgment method, improving the effectiveness and utilization efficiency of evaluation prompts.

[0247] As mentioned above, when multiple-level priority rules are set, user evaluation data that matches multiple priority rules can be determined as target evaluation data. Subsequently, all the evaluation prompts associated with these target evaluation data are correspondingly displayed, or the evaluation prompts associated with these target evaluation data are displayed in the order of priority of the priority rules. In this way, multiple evaluation prompts can be displayed, not limited to one kind, improving the diversity and comprehensiveness of evaluation prompts. At this time, the evaluation prompt can also carry a display order, and the display order is generated according to the matching priority rules; the server obtains the evaluation prompt associated with the target evaluation data and sends it to the terminal of the target entity object, and the terminal displays the evaluation prompt in the first area of the evaluation page according to the display order.

[0248] For example, if it matches both the first priority rule and the second priority rule, and at the same time the overall user score matches the third priority rule, then in the above order, first display the evaluation prompt associated with the number of new evaluations in the first time interval, then display the evaluation prompt associated with the evaluations to be replied in the first time interval, and finally display the evaluation prompt associated with the overall user score.

[0249] In the above manner, the evaluation prompts to be displayed can be presented in order of priority, enabling important evaluation prompts to be presented first and facilitating the merchant's prior attention and handling.

[0250] After the merchant performs corresponding processing according to the evaluation prompt, the evaluation prompt can be closed to prevent the merchant from performing repeated but unnecessary processing operations when seeing the prompt later. In some embodiments, within a preset time interval for displaying the evaluation prompt, the terminal receives a trigger operation on the processing control or a processing operation on the content to be processed within the processing page and forwards it to the server; within the preset time interval for displaying the evaluation prompt, the server, in response to the trigger operation on the processing control or the processing operation on the content to be processed within the processing page, sends an instruction to the terminal to close the evaluation prompt; the terminal receives the instruction sent by the server to close the evaluation prompt and closes the display of the evaluation prompt.

[0251] For example, for the bad review reply prompt, the priority can be matched in real time. If an unreplied bad review is matched, the evaluation prompt is displayed in real time and disappears only after the merchant replies to the bad review. This real-time matching, real-time display, and real-time closing method can improve efficiency. If other priority rules are also matched, or other user evaluation data under the same priority rule also meets the threshold requirements, the remaining evaluation prompts continue to be displayed after the bad review reply prompt disappears. If, within the same day, configuration-based strategies (such as evaluation rewards, automatic replies) are completed, they will not be prompted again on that day, and if a guiding strategy (such as viewing bad review keywords) is clicked once, it will not be prompted again within that natural day.

[0252] Figure 4 is the flowchart of the evaluation display method for the entity object end provided by the embodiments of the present invention. Please refer to Figure 4 As shown, the embodiments of the present invention provide an evaluation display method for the entity object end. The method is applied to the server and includes:

[0253] 401. Obtain user evaluation data of the target entity object, where the user evaluation data includes various user evaluation data within a preset time interval;

[0254] 402. Determine target evaluation data that matches the priority rule from the user evaluation data;

[0255] 403. Obtain an evaluation prompt associated with the target evaluation data and send it to the terminal of the target entity object, so that the terminal displays the evaluation prompt in the first area of the evaluation page. The evaluation prompt includes a first prompt text for prompting that the target evaluation data matches the priority rule and a second prompt text for prompting a processing suggestion for the target evaluation data.

[0256] In some embodiments, the method further includes:

[0257] In response to a triggering operation on a processing control, send the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, where the processing control is the processing control for the target evaluation data displayed by the terminal in the first area.

[0258] In some embodiments, the method further includes:

[0259] Within a preset time interval for displaying an evaluation prompt, in response to a triggering operation on the processing control or a processing operation on the content to be processed within the processing page, send an instruction to close the evaluation prompt to the terminal.

[0260] In some embodiments, the preset time interval includes a first time interval, the user evaluation data includes new evaluations within the first time interval, and the priority rule includes a first priority rule;

[0261] Determining the target evaluation data that matches the priority rule from the user evaluation data includes:

[0262] If the number of new evaluations within the first time interval is 0, determine that the target evaluation data that matches the first priority rule is the number of new evaluations within the first time interval.

[0263] In some embodiments, the preset time interval includes a first time interval, the user evaluation data includes evaluations to be replied within the first time interval, and the priority rule includes a second priority rule;

[0264] Determining the target evaluation data that matches the priority rule from the user evaluation data includes:

[0265] If there are evaluations to be replied within the first time interval, determine that the target evaluation data that matches the second priority rule is the evaluations to be replied within the first time interval;

[0266] The processing control is an evaluation reply entry control;

[0267] In response to a triggering operation on the processing control, sending the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes:

[0268] In response to a triggering operation on the evaluation reply entry control, send the evaluation content of the evaluation to be replied to the terminal, so that the terminal displays an evaluation reply page including the evaluation content.

[0269] In some embodiments, the preset time interval includes the current second time interval and the previous second time interval, the user evaluation data includes the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval, and the priority rule includes a third priority rule;

[0270] Determine the target evaluation data for the matching priority rule from the user evaluation data, including:

[0271] If the overall change value of the current user evaluation data is greater than or equal to the change threshold, determine that the target evaluation data for matching the third priority rule is the overall change value of the current user evaluation data.

[0272] In some embodiments, multiple user evaluation data have different weights;

[0273] If the overall change value of the current user evaluation data is greater than or equal to the change threshold, determining that the target evaluation data for matching the third priority rule is the overall change value of the current user evaluation data includes:

[0274] Judgment step: According to the order of weights from high to low, sequentially judge whether the overall change value of each current user evaluation data is greater than or equal to the change threshold;

[0275] First determination step: Repeat the judgment step until the overall change value of the current user evaluation data is greater than or equal to the change threshold;

[0276] Second determination step: Determine that the target evaluation data for matching the third priority rule is the overall change value of the current user evaluation data.

[0277] In some embodiments, after the first determination step, the method further includes:

[0278] Judge whether there is a second prompt copy associated with the current user evaluation data, and whether the configuration of the feedback for the user evaluation has been completed when the processing control is a configuration control for configuring the feedback for the user evaluation;

[0279] If there is no second prompt copy associated with the current evaluation data, or the configuration of the feedback for the user evaluation has been completed when the processing control is a configuration control for configuring the feedback for the user evaluation, go to the judgment step;

[0280] Otherwise, execute the second determination step.

[0281] In some embodiments, the user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring the feedback for the user evaluation;

[0282] In response to a trigger operation on the processing control, send the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, including:

[0283] In response to a trigger operation on the configuration control, send the configuration content of the feedback for the user evaluation to the terminal, so that the terminal displays the configuration page including the configuration content.

[0284] In some embodiments, the user evaluation data is data related to ratings, and the processing control is a contact control for evaluation users whose ratings are less than a score threshold or whose evaluation levels are lower than a level threshold;

[0285] In response to a trigger operation on the processing control, send processing page content for processing target evaluation data to the terminal, so that the terminal displays a processing page, including:

[0286] In response to a trigger operation on the contact control, send the identifier of the evaluation user to the terminal, so that the terminal displays a contact page with the evaluation user.

[0287] In some embodiments, the user evaluation data is evaluation data with a text evaluation field, and the processing control is a viewing control for viewing user evaluations with a single change value being negative. The single change value is the change value between the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval;

[0288] In response to a trigger operation on the processing control, send processing page content for processing target evaluation data to the terminal, so that the terminal displays a processing page, including:

[0289] In response to a trigger operation on the viewing control, send user evaluations with a single change value being negative to the terminal, so that the terminal displays a viewing page of user evaluations.

[0290] In some embodiments, the evaluation prompt carries a display order, and the display order is generated according to a matching priority rule;

[0291] Obtain an evaluation prompt associated with the target evaluation data and send it to the terminal of the target entity object, so that the terminal displays the evaluation prompt in the first area of the evaluation page, including:

[0292] Obtain an evaluation prompt associated with the target evaluation data and send it to the terminal of the target entity object, so that the terminal displays the evaluation prompt in the first area of the evaluation page according to the display order.

[0293] For the specific implementation process and beneficial effects of the evaluation display method at the entity object end in the above embodiments of the present invention, reference can be made to the Figures 1-3 embodiments shown above, and details are not described herein again.

[0294] Figure 5 is a flowchart of the evaluation display method at the entity object end provided by the embodiments of the present invention. Please refer to Figure 5 shown in the figure. The embodiments of the present invention provide an evaluation display method at the entity object end. This method is applied to a terminal, such as a merchant terminal. This method includes:

[0295] 501. Obtain an evaluation prompt, where the evaluation prompt is an evaluation prompt associated with target evaluation data. The target evaluation data is the target evaluation data for determining a matching priority rule from user evaluation data after the server obtains the user evaluation data of the target entity object. The user evaluation data includes various evaluation data within a preset time interval.

[0296] 502. Display the evaluation prompt in the first area of the evaluation page. The evaluation prompt includes a first prompt text and a second prompt text. The first prompt text is used to prompt the matching priority rule of the target evaluation data, and the second prompt text is used to prompt the processing suggestions for the target evaluation data.

[0297] In some embodiments, the method further includes:

[0298] Display a processing control for the target evaluation data in the first area;

[0299] In response to a trigger operation on the processing control, display a processing page for processing the target evaluation data.

[0300] In some embodiments, the method further includes:

[0301] Within the preset time interval for displaying the evaluation prompt, receive a trigger operation on the processing control or a processing operation on the content to be processed within the processing page and forward it to the server;

[0302] Receive an instruction from the server to close the evaluation prompt, and close the display of the evaluation prompt.

[0303] In some embodiments, the preset time interval includes a first time interval, and the user evaluation data includes new evaluations within the first time interval;

[0304] If the number of new evaluations within the first time interval is 0, the evaluation prompt is an evaluation prompt associated with the number of new evaluations within the first time interval.

[0305] In some embodiments, the preset time interval includes a first time interval, and the user evaluation data includes evaluations to be replied within the first time interval;

[0306] If there are evaluations to be replied within the first time interval, the evaluation prompt is an evaluation prompt associated with the evaluations to be replied within the first time interval;

[0307] The processing control is an evaluation reply entry control;

[0308] In response to a trigger operation on the processing control, displaying a processing page for processing the target evaluation data includes:

[0309] In response to a trigger operation on the evaluation reply entry control, display an evaluation reply page including the evaluation content.

[0310] In some embodiments, the preset time interval includes the current second time interval and the previous second time interval, and the user evaluation data includes the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval;

[0311] If the overall change value of the current user evaluation data is greater than or equal to the change threshold, the evaluation prompt is an evaluation prompt associated with the overall change value of the current user evaluation data.

[0312] In some embodiments, multiple types of user evaluation data have different weights, and the priority rule includes a third priority rule, which is that the overall change value of the user evaluation data is greater than or equal to the change threshold;

[0313] The evaluation prompt is an evaluation prompt associated with the target evaluation data that matches the third priority rule and is preferentially determined in the order of decreasing weight.

[0314] In some embodiments, the third priority rule further includes that the current evaluation data is associated with a second prompt text, or the configuration for the feedback on the user evaluation is not completed when the processing control is a configuration control for configuring the feedback on the user evaluation.

[0315] In some embodiments, the user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring the feedback on the user evaluation;

[0316] In response to a trigger operation on the processing control, a processing page for processing the target evaluation data is displayed, including:

[0317] In response to a trigger operation on the configuration control, a configuration page including configuration content is displayed.

[0318] In some embodiments, the user evaluation data is data related to a score, and the processing control is a contact control for contacting evaluation users with a score less than a score threshold or an evaluation level lower than a level threshold;

[0319] In response to a trigger operation on the processing control, a processing page for processing the target evaluation data is displayed, including:

[0320] In response to a trigger operation on the contact control, a contact page with the evaluation user is displayed.

[0321] In some embodiments, the user evaluation data is evaluation data with a text evaluation field, and the processing control is a viewing control for viewing user evaluations with a single change value being negative. The single change value is the change value of the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval;

[0322] In response to a trigger operation on a processing control, display a processing page for processing target evaluation data, including:

[0323] In response to a trigger operation on a viewing control, display a viewing page for user evaluations.

[0324] In some embodiments, the user evaluation data is the manual response rate for evaluations with a score less than a score threshold or an evaluation level lower than a level threshold, and the processing control is a modification control for turning off automatic responses;

[0325] In response to a trigger operation on a processing control, display a processing page for processing target evaluation data, including:

[0326] In response to a trigger operation on a modification control, display a modification page for turning off automatic responses.

[0327] In some embodiments, the evaluation prompt carries a display order, and the display order is generated according to a matching priority rule;

[0328] Display an evaluation prompt in the first area of the evaluation page, including:

[0329] Display the evaluation prompt in the first area of the evaluation page according to the display order.

[0330] For the specific implementation process and beneficial effects of the entity object - side evaluation display method in the above - mentioned embodiments of the present invention, reference can be made to the embodiments described above Figures 1-3 and will not be elaborated here.

[0331] Corresponding to the foregoing embodiments of the entity object - side evaluation display method, an embodiment of the present invention further provides an entity object - side evaluation display device. This device can be implemented through software, or through hardware, or a combination of software and hardware. Taking software implementation as an example, as a logically - defined device, this device is formed by the processor of the device where it is located reading the corresponding computer program instructions in the non - volatile memory into the memory for operation.

[0332] Figure 6 is a structural schematic diagram of the entity object - side evaluation display device provided by an embodiment of the present invention. This device is applied to a terminal, such as Figure 6 shown, this device 600 includes:

[0333] A first acquisition module 601, configured to acquire user evaluation data of a target entity object, where the user evaluation data includes various user evaluation data within a preset time interval;

[0334] A determination module 602, configured to determine target evaluation data that matches the priority rule from the user evaluation data;

[0335] The second acquisition module 603 is configured to acquire evaluation prompts associated with the target evaluation data and send them to the terminal of the target entity object, so that the terminal displays the evaluation prompts in the first area of the evaluation page. The evaluation prompts include a first prompt text and a second prompt text. The first prompt text is used to prompt the target evaluation data matching priority rule, and the second prompt text is used to prompt the processing suggestion for the target evaluation data.

[0336] In some embodiments, the apparatus further includes:

[0337] The first sending module is configured to, in response to a trigger operation on the processing control, send the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page. The processing control is the processing control for the target evaluation data displayed by the terminal in the first area.

[0338] In some embodiments, the apparatus further includes:

[0339] The second sending module is configured to, within a preset time interval for displaying the evaluation prompt, in response to a trigger operation on the processing control or a processing operation on the content to be processed in the processing page, send an instruction to close the evaluation prompt to the terminal.

[0340] In some embodiments, the preset time interval includes a first time interval, the user evaluation data includes new evaluations within the first time interval, and the priority rule includes a first priority rule;

[0341] Determining the target evaluation data that matches the priority rule from the user evaluation data includes:

[0342] If the number of new evaluations within the first time interval is 0, determining the target evaluation data that matches the first priority rule as the number of new evaluations within the first time interval.

[0343] In some embodiments, the preset time interval includes a first time interval, the user evaluation data includes evaluations to be replied within the first time interval, and the priority rule includes a second priority rule;

[0344] Determining the target evaluation data that matches the priority rule from the user evaluation data includes:

[0345] If there are evaluations to be replied within the first time interval, determining the target evaluation data that matches the second priority rule as the evaluations to be replied within the first time interval;

[0346] The processing control is an evaluation reply entry control;

[0347] In response to a trigger operation on the processing control, sending the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes:

[0348] In response to a trigger operation on the evaluation reply entry control, send the evaluation content of the evaluation to be replied to the terminal, so that the terminal displays an evaluation reply page including the evaluation content.

[0349] In some embodiments, the preset time interval includes the current second time interval and the previous second time interval, the user evaluation data includes the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval, and the priority rule includes the third priority rule;

[0350] Determining target evaluation data that matches the priority rule from the user evaluation data includes:

[0351] If the overall change value of the current user evaluation data is greater than or equal to the change threshold, determine that the target evaluation data that matches the third priority rule is the overall change value of the current user evaluation data.

[0352] In some embodiments, multiple types of user evaluation data have different weights;

[0353] If the overall change value of the current user evaluation data is greater than or equal to the change threshold, determining that the target evaluation data that matches the third priority rule is the overall change value of the current user evaluation data includes:

[0354] Judgment step: According to the order of weights from high to low, sequentially judge whether the overall change value of each current user evaluation data is greater than or equal to the change threshold;

[0355] First determination step: Repeat the judgment step until the overall change value of the current user evaluation data is greater than or equal to the change threshold;

[0356] Second determination step: Determine that the target evaluation data that matches the third priority rule is the overall change value of the current user evaluation data.

[0357] In some embodiments, after the first determination step, the device further includes:

[0358] A judgment module, configured to judge whether a second prompt text is associated with the current user evaluation data, and whether the configuration of the feedback for the user evaluation has been completed when the processing control is a configuration control for configuring the feedback for the user evaluation;

[0359] If there is no second prompt text associated with the current evaluation data, or the configuration of the feedback for the user evaluation has been completed when the processing control is a configuration control for configuring the feedback for the user evaluation, go to the judgment step;

[0360] Otherwise, execute the second determination step.

[0361] In some embodiments, the user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring feedback for user evaluations;

[0362] In response to a trigger operation on the processing control, send the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, including:

[0363] In response to a trigger operation on the configuration control, send the configuration content of the feedback for user evaluations to the terminal, so that the terminal displays a configuration page including the configuration content.

[0364] In some embodiments, the user evaluation data is data related to scores, and the processing control is a contact control for evaluating users whose scores are less than a score threshold or whose evaluation levels are lower than a level threshold;

[0365] In response to a trigger operation on the processing control, send the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, including:

[0366] In response to a trigger operation on the contact control, send the identifier of the evaluating user to the terminal, so that the terminal displays a contact page with the evaluating user.

[0367] In some embodiments, the user evaluation data is evaluation data with a text evaluation field, and the processing control is a viewing control for viewing user evaluations with a single change value being negative. The single change value is the change value of the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval;

[0368] In response to a trigger operation on the processing control, send the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, including:

[0369] In response to a trigger operation on the viewing control, send the user evaluations with a single change value being negative to the terminal, so that the terminal displays a viewing page of the user evaluations.

[0370] In some embodiments, the evaluation prompt carries a display order, and the display order is generated according to the matching priority rules;

[0371] Obtain the evaluation prompt associated with the target evaluation data and send it to the terminal of the target entity object, so that the terminal displays the evaluation prompt in the first area of the evaluation page, including:

[0372] Obtain the evaluation prompt associated with the target evaluation data and send it to the terminal of the target entity object, so that the terminal displays the evaluation prompt in the first area of the evaluation page according to the display order.

[0373] The entity object - side evaluation and display device 600 according to an embodiment of the present invention further includes various other modules for performing the steps of the above - mentioned method embodiments, which will not be elaborated herein one by one.

[0374] Figure 7 It is a schematic structural diagram of an entity object - side evaluation and display device provided by an embodiment of the present invention. This device is applied to a terminal, such as Figure 7 As shown, the device 700 includes:

[0375] An acquisition module 701, configured to acquire an evaluation prompt. The evaluation prompt is an evaluation prompt associated with target evaluation data. The target evaluation data is the target evaluation data determined from the user evaluation data by the server after obtaining the user evaluation data of the target entity object, and the user evaluation data includes various evaluation data within a preset time interval;

[0376] A first display module 702, configured to display the evaluation prompt in a first area of the evaluation page. The evaluation prompt includes a first prompt text and a second prompt text. The first prompt text is used to prompt the matching priority rule of the target evaluation data, and the second prompt text is used to prompt the processing suggestion for the target evaluation data.

[0377] In some embodiments, the device further includes:

[0378] A second display module, configured to:

[0379] Display a processing control for the target evaluation data in the first area;

[0380] In response to a trigger operation on the processing control, display a processing page for processing the target evaluation data.

[0381] In some embodiments, the device further includes:

[0382] A receiving module, configured to:

[0383] Within a preset time interval for displaying the evaluation prompt, receive a trigger operation on the processing control or a processing operation on the content to be processed within the processing page and forward it to the server;

[0384] Receive an instruction from the server to close the evaluation prompt, and close the display of the evaluation prompt.

[0385] In some embodiments, the preset time interval includes a first time interval, and the user evaluation data includes new evaluations within the first time interval;

[0386] If the number of new evaluations within the first time interval is 0, the evaluation prompt is an evaluation prompt associated with the number of new evaluations within the first time interval.

[0387] In some embodiments, the preset time interval includes a first time interval, and the user evaluation data includes the evaluations to be replied within the first time interval;

[0388] If there are evaluations to be replied within the first time interval, the evaluation prompt is an evaluation prompt associated with the evaluations to be replied within the first time interval;

[0389] The processing control is an evaluation reply entry control;

[0390] In response to a trigger operation on the processing control, a processing page for processing the target evaluation data is displayed, including:

[0391] In response to a trigger operation on the evaluation reply entry control, an evaluation reply page including the evaluation content is displayed.

[0392] In some embodiments, the preset time interval includes the current second time interval and the previous second time interval, and the user evaluation data includes the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval;

[0393] If the overall change value of the current user evaluation data is greater than or equal to the change threshold, the evaluation prompt is an evaluation prompt associated with the overall change value of the current user evaluation data.

[0394] In some embodiments, multiple types of user evaluation data have different weights, and the priority rule includes a third priority rule, which is that the overall change value of the user evaluation data is greater than or equal to the change threshold;

[0395] The evaluation prompt is an evaluation prompt associated with the target evaluation data that matches the third priority rule and is preferentially determined in the order of decreasing weights from high to low.

[0396] In some embodiments, the third priority rule further includes that the current evaluation data is associated with a second prompt text, or the configuration of the feedback for the user evaluation has not been completed when the processing control is a configuration control for configuring the feedback for the user evaluation.

[0397] In some embodiments, the user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring the feedback for the user evaluation;

[0398] In response to a trigger operation on the processing control, a processing page for processing the target evaluation data is displayed, including:

[0399] In response to a trigger operation on the configuration control, a configuration page including the configuration content is displayed.

[0400] In some embodiments, the user evaluation data is data related to ratings, and the processing control is a contact control for evaluation users with ratings less than a score threshold or evaluation levels lower than a level threshold;

[0401] In response to a trigger operation on the processing control, a processing page for processing target evaluation data is displayed, including:

[0402] In response to a trigger operation on the contact control, a contact page with the evaluation user is displayed.

[0403] In some embodiments, the user evaluation data is evaluation data with a text evaluation field, and the processing control is a viewing control for viewing user evaluations with a single change value being negative. The single change value is the change value of the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval;

[0404] In response to a trigger operation on the processing control, a processing page for processing target evaluation data is displayed, including:

[0405] In response to a trigger operation on the viewing control, a viewing page of the user evaluation is displayed.

[0406] In some embodiments, the user evaluation data is the manual response rate for evaluations with ratings less than a score threshold or evaluation levels lower than a level threshold, and the processing control is a modification control for turning off automatic response;

[0407] In response to a trigger operation on the processing control, a processing page for processing target evaluation data is displayed, including:

[0408] In response to a trigger operation on the modification control, a modification page for turning off automatic response is displayed.

[0409] In some embodiments, the evaluation prompt carries a display order, and the display order is generated according to the matching priority rules;

[0410] The evaluation prompt is displayed in the first area of the evaluation page, including:

[0411] The evaluation prompt is displayed in the first area of the evaluation page according to the display order.

[0412] The entity object - end evaluation display device 700 in the embodiments of the present invention further includes other various modules for performing the steps of the above - mentioned method embodiments, which will not be elaborated here one by one.

[0413] The embodiments of the present invention provide a non - volatile computer - readable storage medium. The computer - readable storage medium stores at least one executable instruction, and the computer - executable instruction can execute the entity object - end evaluation display method in any of the above - mentioned method embodiments.

[0414] Figure 8 FIG. 2 is a schematic structural diagram of an electronic device provided by an embodiment of the present invention. The specific embodiments of the present invention do not limit the specific implementation of the electronic device, and it may be a device such as a terminal or a server.

[0415] As Figure 8 shown, the electronic device may include: a processor 702, a communications interface 704, a memory 706, and a communication bus 708.

[0416] Among them: the processor 802, the communications interface 804, and the memory 806 communicate with each other through the communication bus 808. The communications interface 804 is used to communicate with network elements of other devices such as clients or other servers. The processor 802 is used to execute the program 810, and specifically may execute the relevant steps in the above-mentioned embodiment of the entity object end evaluation display method.

[0417] Specifically, the program 810 may include program code, and the program code includes computer operation instructions.

[0418] The processor 802 may be a CPU, or a specific integrated circuit ASIC (Application Specific Integrated Circuit), or one or more integrated circuits configured to implement the embodiments of the present invention. One or more processors included in the electronic device may be of the same type of processor, such as one or more CPUs; or may be different types of processors, such as one or more CPUs and one or more ASICs.

[0419] The memory 806 is used to store the program 810. The memory 806 may include a high-speed RAM memory, and may also include non-volatile memory, such as at least one disk memory.

[0420] The algorithms or displays provided herein are not inherently related to any particular computer, virtual system, or other device. Various general-purpose systems may also be used in conjunction with the teachings herein. The structure required to construct such a system will be apparent from the above description. In addition, the embodiments of the present invention are not directed to any specific programming language. It should be understood that the content of the embodiments of the present invention described herein can be implemented using various programming languages, and the description of the specific language above is to disclose the preferred implementation manners of the embodiments of the present invention.

[0421] In the specification provided herein, numerous specific details are set forth. However, it will be understood that embodiments of the invention may be practiced without these specific details. In some instances, well-known methods, structures and techniques have not been shown in detail so as not to obscure an understanding of the present specification.

[0422] Similarly, it should be understood that in order to streamline the embodiments of the present invention and assist in understanding one or more of the various inventive aspects, in the foregoing description of the exemplary embodiments of the present invention, the various features of the embodiments of the present invention are sometimes grouped together in a single embodiment, figure, or description thereof. However, the disclosed method should not be construed as reflecting an intention that the embodiments of the invention claimed require more features than are expressly recited in each claim. Rather, as reflected in the following claims, the inventive aspects lie in less than all the features of the single foregoing embodiment. Thus, the claims following the detailed description are hereby expressly incorporated into the detailed description, with each claim standing on its own as a separate embodiment of the present invention.

[0423] Those skilled in the art will appreciate that the modules in the devices in the embodiments can be adaptively changed and disposed in one or more devices different from the embodiments. The modules or units or components in the embodiments can be combined into one module or unit or component, and in addition, they can be divided into multiple sub-modules or sub-units or sub-components. Except that at least some of such features and / or processes or units are mutually exclusive, any combination can be used to combine all the features disclosed in this specification (including the accompanying claims, abstract and drawings) and all the processes or units of any method or device so disclosed. Unless otherwise expressly stated, each feature disclosed in this specification (including the accompanying claims, abstract and drawings) can be replaced by an alternative feature providing the same, equivalent or similar purpose.

[0424] In addition, those skilled in the art will be able to understand that although some of the embodiments herein include certain features included in other embodiments rather than other features, the combination of the features of different embodiments means that it is within the scope of the present invention and forms different embodiments. For example, in the following claims, any one of the claimed embodiments can be used in any combination.

[0425] Each component embodiment of the present invention may be implemented in hardware, or in software modules running on one or more processors, or in a combination thereof. Those skilled in the art should understand that a microprocessor or a digital signal processor (DSP) may be used in practice to implement some or all of the functions of some or all of the components according to the embodiments of the present invention. Embodiments of the present invention may also be implemented as a device or apparatus program (e.g., a computer program and a computer program product) for performing part or all of the methods described herein. Such a program implementing the embodiments of the present invention may be stored on a computer-readable medium, or may be in the form of one or more signals. Such signals may be downloaded from an Internet website, or provided on a carrier signal, or in any other form.

[0426] It should be noted that the above embodiments illustrate the embodiments of the present invention rather than limit the present invention, and those skilled in the art can design alternative embodiments without departing from the scope of the appended claims. In the claims, any reference signs placed between parentheses shall not be construed as limiting the claim. The word "comprising" does not exclude the presence of elements or steps not listed in the claim. The word "a" or "an" preceding an element does not exclude the presence of a plurality of such elements. Embodiments of the present invention may be implemented by means of hardware including several different elements and by means of a suitably programmed computer. In the unit claims listing several devices, several of these devices may be embodied by the same item of hardware. The use of the words first, second, and third, etc. does not denote any order. These words may be interpreted as names. The steps in the above embodiments, unless otherwise specified, should not be construed as limiting the order of execution.

Claims

1. A method for evaluating and displaying on the entity object side, comprising: Obtain user evaluation data of a target entity object, where the user evaluation data includes various user evaluation data within a preset time interval; Determine target evaluation data that matches a priority rule from the user evaluation data; Obtain an evaluation prompt associated with the target evaluation data and send it to the terminal of the target entity object, so that the terminal displays the evaluation prompt in the first area of the evaluation page according to the display order. The evaluation prompt carries the display order, and the display order is generated according to the matched priority rule. The evaluation prompt includes a first prompt text and a second prompt text. The first prompt text is used to prompt that the target evaluation data matches the priority rule, and the second prompt text is used to prompt a processing suggestion for the target evaluation data.

2. The method for evaluating and displaying on the entity object side according to claim 1, wherein, The method further includes: In response to a trigger operation on a processing control, send content of a processing page for processing the target evaluation data to the terminal, so that the terminal displays the processing page. The processing control is a processing control for the target evaluation data displayed by the terminal in the first area.

3. The method for evaluating and displaying on the entity object side according to claim 2, wherein, The method further includes: Within the preset time interval for displaying the evaluation prompt, in response to a trigger operation on the processing control or a processing operation on the content to be processed within the processing page, send an instruction to close the evaluation prompt to the terminal.

4. The method for evaluating and displaying on the entity object side according to any one of claims 1 to 3, wherein, The preset time interval includes a first time interval, the user evaluation data includes new evaluations within the first time interval, and the priority rule includes a first priority rule; The determining target evaluation data that matches a priority rule from the user evaluation data includes: If the number of new evaluations within the first time interval is 0, determine that the target evaluation data that matches the first priority rule is the number of new evaluations within the first time interval.

5. The method for evaluating and displaying on the entity object side according to claim 2 or 3, wherein, The preset time interval includes a first time interval, the user evaluation data includes evaluations to be replied within the first time interval, and the priority rule includes a second priority rule; The determining target evaluation data that matches a priority rule from the user evaluation data includes: If there are evaluations to be replied within the first time interval, determine that the target evaluation data that matches the second priority rule is the evaluations to be replied within the first time interval; The processing control is an evaluation reply entry control; The responding to a trigger operation on a processing control and sending content of a processing page for processing the target evaluation data to the terminal so that the terminal displays the processing page includes: In response to a trigger operation on the evaluation reply entry control, send the evaluation content of the evaluation to be replied to the terminal, so that the terminal displays an evaluation reply page including the evaluation content.

6. The method for evaluating and displaying on the entity object side according to claim 2 or 3, wherein, The preset time interval includes a current second time interval and a previous second time interval, the user evaluation data includes the overall change value between the user evaluation data of the current second time interval and the user evaluation data of the previous second time interval, and the priority rule includes a third priority rule; The target evaluation data for determining the matching priority rule from the user evaluation data includes: If the overall change value of the current user evaluation data is greater than or equal to the change threshold, determine that the target evaluation data matching the third priority rule is the overall change value of the current user evaluation data.

7. The method for evaluating and displaying on the entity object side according to claim 6, wherein, Multiple pieces of the user evaluation data have different weights; The step of, if the overall change value of the current user evaluation data is greater than or equal to the change threshold, determining that the target evaluation data matching the third priority rule is the overall change value of the current user evaluation data includes: A judgment step: According to the order from high to low of the weights, sequentially judge whether the overall change value of each piece of the current user evaluation data is greater than or equal to the change threshold; A first determination step: Repeat the judgment step until the overall change value of the current user evaluation data is greater than or equal to the change threshold; A second determination step: Determine that the target evaluation data matching the third priority rule is the overall change value of the current user evaluation data.

8. The method for evaluating and displaying on the entity object side according to claim 7, wherein, After the first determination step, the method further includes: Judging whether the second prompt copywriting is associated with the current user evaluation data, and whether the configuration of the feedback for the user evaluation has been completed when the processing control is a configuration control for configuring the feedback for the user evaluation; If the second prompt copywriting is not associated with the current evaluation data, or if the configuration of the feedback for the user evaluation has been completed when the processing control is a configuration control for configuring the feedback for the user evaluation, go to the judgment step; Otherwise, execute the second determination step.

9. The method for evaluating and displaying on the entity object side according to claim 2 or 3, wherein, The user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring the feedback for the user evaluation; The step of, in response to a trigger operation on the processing control, sending the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes: In response to a trigger operation on the configuration control, sending the configuration content of the feedback for the user evaluation to the terminal, so that the terminal displays a configuration page including the configuration content.

10. The method for evaluating and displaying on the entity object side according to claim 2 or 3, wherein, The user evaluation data is data related to a score, and the processing control is a contact control for evaluating users with a score less than the score threshold or an evaluation level lower than the level threshold; The step of, in response to a trigger operation on the processing control, sending the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes: In response to a trigger operation on the contact control, sending the identifier of the evaluating user to the terminal, so that the terminal displays a contact page with the evaluating user.

11. The method for evaluating and displaying on the entity object side according to claim 2 or 3, wherein, The user evaluation data is evaluation data with a text evaluation field, the processing control is a viewing control for viewing user evaluations with a single change value being negative, and the single change value is the change value between the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval; Responding to a trigger operation on the processing control, sending processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes: Responding to a trigger operation on the viewing control, sending the user evaluation with a single change value being negative to the terminal, so that the terminal displays a viewing page of the user evaluation.

12. A method for evaluating and displaying on the entity object side, comprising: Obtaining an evaluation prompt, where the evaluation prompt is an evaluation prompt associated with target evaluation data, and the target evaluation data is the target evaluation data determined from the user evaluation data by the server after obtaining the user evaluation data of the target entity object, and the user evaluation data includes various evaluation data within a preset time interval; Displaying the evaluation prompt in a first area of the evaluation page according to the display order, where the evaluation prompt carries the display order, and the display order is generated according to the matched priority rule, and the evaluation prompt includes a first prompt text and a second prompt text, the first prompt text is used to prompt that the target evaluation data matches the priority rule, and the second prompt text is used to prompt a processing suggestion for the target evaluation data.

13. The method for evaluating and displaying on the entity object side according to claim 12, wherein, The method further includes: Displaying a processing control for the target evaluation data in the first area; Responding to a trigger operation on the processing control, displaying a processing page for processing the target evaluation data.

14. The method for evaluating and displaying on the entity object side according to claim 13, wherein, The method further includes: Within the preset time interval for displaying the evaluation prompt, receiving a trigger operation on the processing control or a processing operation on the content to be processed within the processing page and forwarding it to the server; Receiving an instruction from the server to close the evaluation prompt, and closing the display of the evaluation prompt.

15. The method for evaluating and displaying on the entity object side according to any one of claims 12 to 14, wherein, The preset time interval includes a first time interval, and the user evaluation data includes new evaluations within the first time interval; If the number of new evaluations within the first time interval is 0, the evaluation prompt is an evaluation prompt associated with the number of new evaluations within the first time interval.

16. The method for evaluating and displaying on the entity object side according to claim 15, wherein, The preset time interval includes a first time interval, and the user evaluation data includes evaluations to be replied within the first time interval; If there are evaluations to be replied within the first time interval, the evaluation prompt is an evaluation prompt associated with the evaluations to be replied within the first time interval; The processing control is an evaluation reply entry control; The responding to a trigger operation on the processing control, displaying a processing page for processing the target evaluation data, includes: Responding to a trigger operation on the evaluation reply entry control, displaying an evaluation reply page including evaluation content.

17. The method for evaluating and displaying on the entity object side according to claim 15, wherein, The preset time interval includes the current second time interval and the previous second time interval, and the user evaluation data includes the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval; If the overall change value of the current user evaluation data is greater than or equal to a change threshold, the evaluation prompt is an evaluation prompt associated with the overall change value of the current user evaluation data.

18. The method for evaluating and displaying on the entity object side according to claim 17, wherein, A variety of the user evaluation data has different weights. The priority rules include a third priority rule, and the third priority rule is that the overall change value of the user evaluation data is greater than or equal to the change threshold. The evaluation prompt is an evaluation prompt associated with the target evaluation data that matches the third priority rule and is preferentially determined in the order from high to low according to the weight.

19. The method for evaluating and displaying on the entity object side according to claim 18, wherein, The third priority rule further includes that the current evaluation data is associated with the second prompt text, or the configuration for the feedback on the user evaluation is not completed when the processing control is a configuration control for configuring the feedback on the user evaluation.

20. The method for evaluating and displaying on the entity object side according to claim 15, wherein, The user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring the feedback on the user evaluation. In response to a trigger operation on the processing control, displaying a processing page for processing the target evaluation data includes: In response to a trigger operation on the configuration control, displaying a configuration page including the configuration content.

21. The method for evaluating and displaying on the entity object side according to claim 15, wherein, The user evaluation data is data related to a score, and the processing control is a contact control for evaluation users with a score less than a score threshold or an evaluation level lower than a level threshold. In response to a trigger operation on the processing control, displaying a processing page for processing the target evaluation data includes: In response to a trigger operation on the contact control, displaying a contact page with the evaluation user.

22. The method for evaluating and displaying on the entity object side according to any one of claim 15, wherein, The user evaluation data is evaluation data with a text evaluation field, the processing control is a viewing control for viewing user evaluations with a single change value being negative, and the single change value is the change value between the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval. In response to a trigger operation on the processing control, displaying a processing page for processing the target evaluation data includes: In response to a trigger operation on the viewing control, displaying a viewing page of the user evaluation.

23. The method for evaluating and displaying on the entity object side according to claim 15, wherein, The user evaluation data is the manual response rate for evaluations with a score less than a score threshold or an evaluation level lower than a level threshold, and the processing control is a modification control for turning off the automatic response. In response to a trigger operation on the processing control, displaying a processing page for processing the target evaluation data includes: In response to a trigger operation on the modification control, displaying a modification page for turning off the automatic response.

24. An apparatus for evaluating and displaying on the entity object side, comprising: A first acquisition module, configured to acquire user evaluation data of a target entity object, where the user evaluation data includes a variety of user evaluation data in a preset time interval. A determination module, configured to determine target evaluation data that matches the priority rules from the user evaluation data. A second acquisition module, configured to acquire an evaluation prompt associated with the target evaluation data and send it to the terminal of the target entity object, so that the terminal displays the evaluation prompt in the first area of the evaluation page according to the display order. The evaluation prompt carries the display order, and the display order is generated according to the matching priority rule. The evaluation prompt includes a first prompt text and a second prompt text. The first prompt text is used to prompt that the target evaluation data matches the priority rule, and the second prompt text is used to prompt a processing suggestion for the target evaluation data.

25. The apparatus for evaluating and displaying on the entity object side according to claim 24, wherein, The device further includes: A first sending module, configured to, in response to a trigger operation on a processing control, send processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page. The processing control is a processing control for the target evaluation data displayed by the terminal in the first area.

26. The apparatus for evaluating and displaying on the entity object side according to claim 25, wherein, The device further includes: A second sending module, configured to, within the preset time interval for displaying the evaluation prompt, in response to a trigger operation on the processing control or a processing operation on the content to be processed in the processing page, send an instruction to close the evaluation prompt to the terminal.

27. The apparatus for evaluating and displaying on the entity object side according to any one of claims 24 to 26, wherein, The preset time interval includes a first time interval, the user evaluation data includes new evaluations within the first time interval, and the priority rule includes a first priority rule; The determining the target evaluation data that matches the priority rule from the user evaluation data includes: If the number of new evaluations within the first time interval is 0, determining that the target evaluation data that matches the first priority rule is the number of new evaluations within the first time interval.

28. The apparatus for evaluating and displaying on the entity object side according to claim 25 or 26, wherein, The preset time interval includes a first time interval, the user evaluation data includes evaluations to be replied within the first time interval, and the priority rule includes a second priority rule; The determining the target evaluation data that matches the priority rule from the user evaluation data includes: If there are evaluations to be replied within the first time interval, determining that the target evaluation data that matches the second priority rule is the evaluations to be replied within the first time interval; The processing control is an evaluation reply entry control; The responding to a trigger operation on a processing control and sending processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page includes: Responding to a trigger operation on the evaluation reply entry control, and sending the evaluation content of the evaluation to be replied to the terminal, so that the terminal displays an evaluation reply page including the evaluation content.

29. The entity object-side evaluation display device according to claim 25 or 26, wherein, The preset time interval includes the current second time interval and the previous second time interval, the user evaluation data includes the overall change value of the user evaluation data in the current second time interval and the user evaluation data in the previous second time interval, and the priority rule includes a third priority rule; The determining the target evaluation data that matches the priority rule from the user evaluation data includes: If the overall change value of the current user evaluation data is greater than or equal to the change threshold, determine that the target evaluation data matching the third priority rule is the overall change value of the current user evaluation data.

30. The entity object-side evaluation display device according to claim 29, wherein, Multiple pieces of the user evaluation data have different weights; The step of, if the overall change value of the current user evaluation data is greater than or equal to the change threshold, determining that the target evaluation data matching the third priority rule is the overall change value of the current user evaluation data, includes: A judgment step: sequentially judge whether the overall change value of each piece of the current user evaluation data is greater than or equal to the change threshold according to the order from high to low of the weights; A first determination step: repeat the judgment step until the overall change value of the current user evaluation data is greater than or equal to the change threshold; A second determination step: determine that the target evaluation data matching the third priority rule is the overall change value of the current user evaluation data.

31. The entity object-side evaluation display device according to claim 30, wherein, After the first determination step, the device further includes: A judgment module, configured to judge whether the second prompt copywriting is associated with the current user evaluation data, and whether the configuration of the feedback for the user evaluation has been completed when the processing control is a configuration control for configuring the feedback for the user evaluation; If the second prompt copywriting is not associated with the current evaluation data, or the configuration of the feedback for the user evaluation has been completed when the processing control is a configuration control for configuring the feedback for the user evaluation, go to the judgment step; Otherwise, execute the second determination step.

32. The entity object-side evaluation display device according to claim 25 or 26, wherein, The user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring the feedback for the user evaluation; The step of, in response to a trigger operation on the processing control, sending the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes: In response to a trigger operation on the configuration control, sending the configuration content of the feedback for the user evaluation to the terminal, so that the terminal displays a configuration page including the configuration content.

33. The entity object-side evaluation display device according to claim 25 or 26, wherein, The user evaluation data is data related to a score, and the processing control is a contact control for an evaluation user whose score is less than a score threshold or whose evaluation level is lower than a level threshold; The step of, in response to a trigger operation on the processing control, sending the processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes: In response to a trigger operation on the contact control, sending the identifier of the evaluation user to the terminal, so that the terminal displays a contact page with the evaluation user.

34. The entity object-side evaluation display device according to claim 25 or 26, wherein, The user evaluation data is evaluation data with a text evaluation field, the processing control is a viewing control for viewing user evaluations with a single change value being negative, and the single change value is the change value between the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval; Responding to a trigger operation on a processing control, sending processing page content for processing the target evaluation data to the terminal, so that the terminal displays the processing page, includes: Responding to a trigger operation on the viewing control, sending the user evaluation with a single change value being negative to the terminal, so that the terminal displays a viewing page of the user evaluation.

35. An entity object-side evaluation display device, comprising: An acquisition module, configured to acquire an evaluation prompt, where the evaluation prompt is an evaluation prompt associated with target evaluation data, and the target evaluation data is target evaluation data determined from user evaluation data by the server after acquiring user evaluation data of a target entity object, and the user evaluation data includes various evaluation data within a preset time interval; A first display module, configured to display the evaluation prompt in a first area of an evaluation page according to a display order, where the evaluation prompt carries the display order, and the display order is generated according to the matched priority rule, and the evaluation prompt includes a first prompt text and a second prompt text, where the first prompt text is used to prompt that the target evaluation data matches the priority rule, and the second prompt text is used to prompt a processing suggestion for the target evaluation data.

36. The entity object-side evaluation display device according to claim 35, wherein, The device further includes: A second display module, configured to: Display a processing control for the target evaluation data in the first area; Responding to a trigger operation on the processing control, display a processing page for processing the target evaluation data.

37. The entity object - side evaluation and display device according to claim 36, wherein, The device further includes: A receiving module, configured to: Within the preset time interval for displaying the evaluation prompt, receive a trigger operation on the processing control or a processing operation on the content to be processed within the processing page and forward it to the server; Receive an instruction from the server to close the evaluation prompt, and close the display of the evaluation prompt.

38. The entity object - side evaluation and display device according to any one of claims 35 to 37, wherein, The preset time interval includes a first time interval, and the user evaluation data includes new evaluations within the first time interval; If the number of new evaluations within the first time interval is 0, the evaluation prompt is an evaluation prompt associated with the number of new evaluations within the first time interval.

39. The entity object - side evaluation and display device according to claim 38, wherein, The preset time interval includes a first time interval, and the user evaluation data includes evaluations to be replied within the first time interval; If there are evaluations to be replied within the first time interval, the evaluation prompt is an evaluation prompt associated with the evaluations to be replied within the first time interval; The processing control is an evaluation reply entry control; The responding to a trigger operation on the processing control and displaying a processing page for processing the target evaluation data includes: Responding to a trigger operation on the evaluation reply entry control, display an evaluation reply page including evaluation content.

40. The entity object - side evaluation and display device according to claim 38, wherein, The preset time interval includes a current second time interval and a previous second time interval, and the user evaluation data includes an overall change value between the user evaluation data of the current second time interval and the user evaluation data of the previous second time interval; If the overall change value of the current user evaluation data is greater than or equal to the change threshold, the evaluation prompt is an evaluation prompt associated with the overall change value of the current user evaluation data.

41. The entity object - side evaluation and display device according to claim 40, wherein, Multiple pieces of the user evaluation data have different weights, and the priority rule includes a third priority rule, which is that the overall change value of the user evaluation data is greater than or equal to the change threshold; The evaluation prompt is an evaluation prompt associated with the target evaluation data that matches the third priority rule and is preferentially determined in the order of decreasing weights.

42. The entity object - side evaluation and display device according to claim 41, wherein, The third priority rule further includes that the second prompt text is associated with the current evaluation data, or the configuration for the feedback on user evaluation is not completed when the processing control is a configuration control for configuring the feedback on user evaluation.

43. The entity object - side evaluation and display device according to claim 38, wherein, The user evaluation data is data related to the number of evaluations, and the processing control is a configuration control for configuring the feedback on user evaluation; In response to a trigger operation on the processing control, a processing page for processing the target evaluation data is displayed, including: In response to a trigger operation on the configuration control, a configuration page including the configuration content is displayed.

44. The entity object - side evaluation and display device according to claim 38, wherein, The user evaluation data is data related to a score, and the processing control is a contact control for contacting evaluation users with a score less than the score threshold or an evaluation level lower than the level threshold; In response to a trigger operation on the processing control, a processing page for processing the target evaluation data is displayed, including: In response to a trigger operation on the contact control, a contact page with the evaluation user is displayed.

45. The entity object - side evaluation and display device according to claim 38, wherein, The user evaluation data is evaluation data with a text evaluation field, the processing control is a viewing control for viewing user evaluations with a single change value being negative, and the single change value is the change value between the single user evaluation data in the current second time interval and the overall user evaluation data in the previous second time interval; In response to a trigger operation on the processing control, a processing page for processing the target evaluation data is displayed, including: In response to a trigger operation on the viewing control, a viewing page of the user evaluation is displayed.

46. The entity object - side evaluation and display device according to claim 38, wherein, The user evaluation data is the manual response rate for evaluations with a score less than the score threshold or an evaluation level lower than the level threshold, and the processing control is a modification control for turning off automatic response; In response to a trigger operation on the processing control, a processing page for processing the target evaluation data is displayed, including: In response to a trigger operation on the modification control, a modification page for turning off automatic response is displayed.

47. An electronic device, comprising: A processor, a memory, a communication interface, and a communication bus, and the processor, the memory, and the communication interface complete communication with each other through the communication bus; The memory is used to store at least one executable instruction, and the executable instruction causes the processor to perform the operations corresponding to the entity object-side evaluation display method according to any one of claims 1 to 23.

48. A computer-readable storage medium storing at least one executable instruction that causes a processor to perform operations corresponding to the method for evaluating and displaying an entity object end as recited in any one of claims 1 to 23.

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