Reporting Method, Device, Apparatus and Storage Medium for QoE Measurement Report

Abstract

An embodiment of the present application provides a method, device, apparatus, and storage medium for reporting a QoE measurement report. The method is applied to a user terminal and includes: receiving first indication information of a QoE measurement report sent by a network-side device; and reporting a QoE measurement report and / or QoE measurement report-related information to the network-side device according to the first indication information. By using the method, device, apparatus, and storage medium for reporting a QoE measurement report provided by the embodiment of the present application, it is possible to avoid a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports when the network-side device resumes reporting of the QoE measurement report of the user terminal.

Description

Technical Field

[0001] This application relates to the field of wireless communication technologies, and in particular, to a method, device, apparatus, and storage medium for reporting QoE measurement reports. Background Art

[0002] In UTRAN (UMTS (Universal Mobile Telecommunications System) Terrestrial Radio Access Network) and E-UTRAN (Evolved UMTS Terrestrial Radio Access Network), QoE (Quality of Experience) measurement collection is specified for streaming services. NR (New Radio) QoE measurement not only needs to collect experience parameters of streaming media services, but also needs to consider the typical performance requirements of different services (such as AR (Augmented Reality) / VR (Virtual Reality) and URLLC (Ultra Reliable Low Latency Communication)).

[0003] The goal of NR QoE measurement is to collect experience parameters of different service types. After the core network or OAM (Operation, Administration, and Maintenance) sends QoE configuration to the network-side device, the network-side device forwards the QoE configuration to the UE (User Equipment). The UE collects relevant QoE measurements and reports the QoE measurement report to the network-side device, and the network-side device forwards the QoE measurement report to the core network or OAM. Usually, the QoE measurement report is very large. When the load of the network-side device is large, or the UE switches or reconnects to a network-side device that does not support the QoE function, etc., the network-side device needs to control the reporting of the UE's QoE measurement report to reduce the burden or ensure the validity of the QoE measurement report. After the load is reduced, the network-side device resumes the reporting of the UE's QoE measurement report. At this time, a large number of UEs report a large number of QoE measurement reports, which is likely to cause a new round of congestion of the network-side device. Summary of the Invention

[0004] In view of the problems existing in the prior art, embodiments of this application provide a method, device, apparatus, and storage medium for reporting QoE measurement reports.

[0005] In a first aspect, an embodiment of the present application provides a method for reporting a quality of experience (QoE) measurement report, which is applied to a user terminal and includes:

[0006] Receiving first indication information of a QoE measurement report sent by a network-side device;

[0007] Reporting a QoE measurement report and / or QoE measurement report-related information to the network-side device according to the first indication information.

[0008] Optionally, the first indication information is used to indicate reporting of a QoE measurement report, and the first indication information includes any one or a combination of the following:

[0009] A timer for reporting a QoE measurement report after timeout;

[0010] Limiting the size of the reported QoE measurement report;

[0011] The service type of the reported QoE measurement report;

[0012] The service type priority of the reported QoE measurement report;

[0013] The QoE measurement identification ID of the reported QoE measurement report;

[0014] The QoE measurement identification ID priority of the reported QoE measurement report;

[0015] The configuration type of the reported QoE measurement report;

[0016] The timing fallback time for reporting the QoE measurement report.

[0017] Optionally, reporting a QoE measurement report and QoE measurement report-related information to the network-side device according to the first indication information specifically includes:

[0018] Reporting a QoE measurement report to the network-side device according to the first indication information, and also reporting the remaining QoE measurement report information to the network-side device, where the remaining QoE measurement report information includes any one or a combination of the following information:

[0019] The size of the remaining QoE measurement report;

[0020] The storage time of the remaining QoE measurement report;

[0021] The service type and / or QoE measurement identification ID of the remaining QoE measurement report;

[0022] The configuration type of the remaining QoE measurement report;

[0023] The size of the QoE measurement report corresponding to the service type of the remaining QoE measurement reports and / or the QoE measurement identification ID;

[0024] The size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement reports;

[0025] The first identifier used to indicate whether the QoE measurement report has been reported.

[0026] Optionally, the first indication information is used to request to obtain QoE measurement report-related information; the first indication information includes any one of the following or a combination thereof:

[0027] Request the user terminal to report the size of the stored QoE measurement report;

[0028] Request the user terminal to report the size of the QoE measurement report corresponding to the service type of the stored QoE measurement report and / or the QoE measurement identification ID;

[0029] Request the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report;

[0030] Request the user terminal to report the storage time of the QoE measurement report;

[0031] Request the user terminal to report the service type of the stored QoE measurement report and / or the QoE measurement identification ID;

[0032] Request the user terminal to report the configuration type of the stored QoE measurement report.

[0033] Optionally, the QoE measurement report-related information includes any one of the following or a combination thereof:

[0034] The size of the stored QoE measurement report;

[0035] The size of the QoE measurement report corresponding to the service type of the stored QoE measurement report and / or the size of the QoE measurement report corresponding to the QoE measurement identification ID;

[0036] The size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report;

[0037] The storage time of the QoE measurement report;

[0038] The service type of the stored QoE measurement report and / or the QoE measurement identification ID;

[0039] The configuration type of the stored QoE measurement report;

[0040] The first identifier used to indicate whether the QoE measurement report has been reported.

[0041] Optionally, the first indication information is a second identifier for instructing the user equipment to resume reporting the QoE measurement report.

[0042] Optionally, the method further includes:

[0043] Receiving second indication information sent by the network device, where the second indication information is used to instruct the user equipment to report all QoE measurement reports; or,

[0044] Receiving third indication information sent by the network device, where the third indication information is used to instruct the user equipment to report the QoE measurement report;

[0045] The third indication information includes any one or a combination of the following:

[0046] A timer for reporting the QoE measurement report after timeout;

[0047] Limiting the size of the reported QoE measurement report;

[0048] The service type of the reported QoE measurement report;

[0049] The service type priority of the reported QoE measurement report;

[0050] The QoE measurement identification ID of the reported QoE measurement report;

[0051] The QoE measurement identification ID priority of the reported QoE measurement report;

[0052] The configuration type of the reported QoE measurement report;

[0053] The timing fallback time for reporting the QoE measurement report.

[0054] Optionally, the first indication information is time indication information for instructing the user equipment to report the QoE measurement report.

[0055] Optionally, the time indication information is determined based on the terminal identifier of the user equipment.

[0056] In a second aspect, an embodiment of the present application further provides a method for reporting a quality of experience (QoE) measurement report, which is applied to a network device and includes:

[0057] Sending first indication information of the QoE measurement report to a user equipment;

[0058] Receiving the QoE measurement report and / or QoE measurement report-related information reported by the user equipment according to the first indication information.

[0059] Optionally, receive the QoE measurement report and QoE measurement report-related information reported by the user terminal according to the first indication information, specifically including:

[0060] Receive the QoE measurement report reported by the user terminal according to the first indication information, and also receive the remaining QoE measurement report information reported by the user terminal, where the remaining QoE measurement report information includes any one or a combination of the following information:

[0061] The size of the remaining QoE measurement report;

[0062] The storage time of the remaining QoE measurement report;

[0063] The service type of the remaining QoE measurement report and / or the QoE measurement identification ID;

[0064] The configuration type of the remaining QoE measurement report;

[0065] The size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the remaining QoE measurement report;

[0066] The size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report;

[0067] The first identifier used to indicate whether the QoE measurement report has been reported completely.

[0068] Optionally, send the first indication information of the QoE measurement report to the user terminal, specifically including:

[0069] Send the first indication information for requesting to obtain the QoE measurement report-related information to the user terminal, where the first indication information includes any one or a combination of the following:

[0070] Request the user terminal to report the size of the stored QoE measurement report;

[0071] Request the user terminal to report the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the stored QoE measurement report;

[0072] Request the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report;

[0073] Request the user terminal to report the storage time of the QoE measurement report;

[0074] Request the user terminal to report the service type and / or QoE measurement identification ID of the stored QoE measurement report;

[0075] Request the configuration type of the QoE measurement report stored by the user terminal to be reported.

[0076] Optionally, the method further includes:

[0077] Sending second indication information to the user terminal, where the second indication information is used to instruct the user terminal to report all QoE measurement reports; or,

[0078] Sending third indication information to the user terminal, where the third indication information is used to instruct the user terminal to report QoE measurement reports;

[0079] The third indication information includes any one or a combination of the following:

[0080] A timer for reporting the QoE measurement report after timeout;

[0081] Limiting the size of the reported QoE measurement report;

[0082] The service type of the reported QoE measurement report;

[0083] The service type priority of the reported QoE measurement report;

[0084] The QoE measurement identification ID of the reported QoE measurement report;

[0085] The QoE measurement identification ID priority of the reported QoE measurement report;

[0086] The configuration type of the reported QoE measurement report;

[0087] The timing fallback time for reporting the QoE measurement report.

[0088] In a third aspect, an embodiment of the present application further provides a user terminal, including a memory, a transceiver, and a processor, where:

[0089] The memory is used to store a computer program; the transceiver is used to send and receive data under the control of the processor; the processor is used to read the computer program in the memory and implement the steps of the method for reporting the QoE measurement report described in the first aspect above.

[0090] In a fourth aspect, an embodiment of the present application further provides a network-side device, including a memory, a transceiver, and a processor, where:

[0091] The memory is used to store a computer program; the transceiver is used to send and receive data under the control of the processor; the processor is used to read the computer program in the memory and implement the steps of the method for reporting the QoE measurement report described in the second aspect above.

[0092] Fifth aspect, an embodiment of the present application further provides a reporting device for a quality of experience (QoE) measurement report, which is applied to a user terminal and includes:

[0093] A first receiving unit, configured to receive first indication information of a QoE measurement report sent by a network-side device;

[0094] A reporting unit, configured to report a QoE measurement report and / or QoE measurement report-related information to the network-side device according to the first indication information.

[0095] Sixth aspect, an embodiment of the present application further provides a reporting device for a quality of experience (QoE) measurement report, which is applied to a network-side device and includes:

[0096] A sending unit, configured to send first indication information of a QoE measurement report to a user terminal;

[0097] A second receiving unit, configured to receive a QoE measurement report and / or QoE measurement report-related information reported by the user terminal according to the first indication information.

[0098] Seventh aspect, an embodiment of the present application further provides a processor-readable storage medium, where the processor-readable storage medium stores a computer program, and the computer program is used to cause the processor to execute the steps of the QoE measurement report reporting method described in the first aspect above, or execute the steps of the QoE measurement report reporting method described in the second aspect above.

[0099] For the QoE measurement report reporting method, device, apparatus, and storage medium provided by the embodiments of the present application, the user terminal can report a QoE measurement report and / or QoE measurement report-related information according to the first indication information sent by the network-side device, so as to avoid a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports when the network-side device resumes reporting of the QoE measurement reports of the user terminals. BRIEF DESCRIPTION OF THE DRAWINGS

[0100] In order to more clearly illustrate the technical solutions in the embodiments of the present application or the prior art, the following will briefly introduce the drawings required for description in the embodiments or the prior art. Obviously, the drawings in the following description are some embodiments of the present application. For those of ordinary skill in the art, other drawings can be obtained based on these drawings without creative efforts.

[0101] Figure 1 is one of the flow diagrams of the QoE measurement report reporting method provided by the embodiments of the present application;

[0102] Figure 2It is the second flowchart diagram of the method for reporting QoE measurement reports provided by an embodiment of the present application;

[0103] Figure 3 It is the structural schematic diagram of a user terminal provided by an embodiment of the present application;

[0104] Figure 4 It is the structural schematic diagram of a network-side device provided by an embodiment of the present application;

[0105] Figure 5 It is one of the structural schematic diagrams of the device for reporting QoE measurement reports provided by an embodiment of the present application;

[0106] Figure 6 It is the second structural schematic diagram of the device for reporting QoE measurement reports provided by an embodiment of the present application. Detailed implementation manners

[0107] In the embodiments of the present application, the term "and / or" describes the association relationship of associated objects, indicating that there can be three relationships. For example, A and / or B can represent: A exists alone, A and B exist simultaneously, and B exists alone. The character " / " generally represents an "or" relationship between the associated objects before and after.

[0108] In the embodiments of the present application, the term "a plurality of" refers to two or more, and other quantifiers are similar.

[0109] Next, the technical solutions in the embodiments of the present application will be clearly and completely described in conjunction with the accompanying drawings in the embodiments of the present application. Obviously, the described embodiments are only a part of the embodiments of the present application, rather than all the embodiments. All other embodiments obtained by those of ordinary skill in the art based on the embodiments of the present application without creative efforts shall fall within the protection scope of the present application.

[0110] The 3GPP (3rd Generation Partnership Project) protocol defines two types of QoE configuration types. One is the signalling based case, that is, the QoE configuration type based on signalling. The process is that OAM sends the QoE configuration to the CN (Core Network), the CN sends the QoE configuration to the network-side device, and the network-side device forwards the QoE configuration to the UE. The configuration in this case is for a specific UE. The other is the management based case, that is, the QoE configuration type based on management. The process is that OAM directly sends the QoE configuration to the network-side device, and the network-side device forwards the configuration to the UE. In this case, the configuration is for a specific or multiple UEs.

[0111] In the R16 protocol version, Quality of Experience (QoE) measurement management parameters are defined, including:

[0112] a. QoE collection entity address

[0113] This is a parameter used to define the IP (Internet Protocol) address to which QMC (QoE Measurement Collection) records will be transmitted. Either an Ipv4 (Internet Protocol version 4) or an Ipv6 (Internet Protocol version 6) address can be used.

[0114] b. QoE reference

[0115] This parameter defines the network request session. The QoE reference should be globally unique and is composed of:

[0116] MCC (Mobile Country Code) + MNC (Mobile Network Code) + QMC ID (Identifier), where MCC and MNC come from the management system together with the trace activation request and are used to define a PLMN (Public Land Mobile Network) included in the management system, and the QMC ID is a 3-byte string.

[0117] c. PLMN target

[0118] This parameter defines that when multiple PLMNs are supported in the RAN (Radio Access Network), in the case of area-based QMC, the PLMN for which a session should be selected in a network-requested session (which means the specified PLMN allows shared cells and non-shared cells). Additionally, several PLMNs can be used for non-shared RAN cases as well as shared RAN cases). A session can only be selected if the PLMN reported by the UE as the selected PLMN is the same as the PLMN target. Note that the PLMN target may be different from the PLMN specified in the network-requested session Id, as it specifies the PLMN of the management system that requests a trace session from the NE (Network Equipment). If network sharing is deployed, this parameter is required.

[0119] d、Area scope

[0120] Area scope defines the physical area or cell or tracking area or location area in which QoE measurements should be performed. If this parameter does not exist, QMC should be performed within all PLMNs specified in the target PLMN.

[0121] e、QMC configuration file

[0122] f、QMC target

[0123] g、Recording session id

[0124] The Recording session id should be the same as the entire session at the application layer. However, the Recording session id should be different for each different session.

[0125] After the core network or OAM sends QoE configuration to the network-side device, the network-side device forwards the QoE configuration to the UE, and the UE collects relevant QoE measurements and reports them to the network-side device. Usually, the QoE measurement report is very large. When the load of the network-side device is high, or the UE switches or reconnects to a network-side device that does not support QoE functions, etc., the network-side device needs to control the reporting of the UE's QoE measurement report to reduce the burden or ensure the validity of the QoE measurement report. When the load is reduced, the network-side device resumes the reporting of the UE's QoE measurement report. At this time, a large number of UEs report a large number of QoE measurement reports, which is likely to cause a new round of congestion of the network-side device.

[0126] In view of the above problems, each embodiment of the present application provides a solution that can avoid a new round of congestion after the network-side device resumes reporting QoE measurement reports.

[0127] Figure 1 This is a schematic flowchart of a method for reporting a QoE measurement report provided by an embodiment of the present application. This method is applied to a user equipment (UE), such as Figure 1 shown, and the method includes the following steps:

[0128] Step 100: Receive the first indication information of the QoE measurement report sent by the network-side device.

[0129] The first indication information is used to indicate that the user equipment reports the QoE measurement report and / or information related to the QoE measurement report.

[0130] Step 101: Report the QoE measurement report and / or information related to the QoE measurement report to the network-side device according to the first indication information.

[0131] Specifically, when the network-side device resumes reporting of the QoE measurement report of the user equipment, in order to avoid a new round of network-side device congestion caused by a large number of user equipments reporting a large number of QoE measurement reports, in an embodiment of the present application, the network-side device (such as a base station gNB (next generation NodeB)) may send the first indication information to the user equipment. After receiving the first indication information, the user equipment may report the QoE measurement report and / or information related to the QoE measurement report according to the indication in the first indication information. Specifically, how the user equipment reports the QoE measurement report and / or information related to the QoE measurement report according to the indication in the first indication information, and the specific content of the information related to the QoE measurement report will be introduced below.

[0132] Optionally, the above first indication information may be included in various dedicated signaling or broadcast messages, which is not specifically limited herein.

[0133] For the method for reporting a QoE measurement report provided by an embodiment of the present application, the user equipment may report the QoE measurement report and / or information related to the QoE measurement report according to the first indication information sent by the network-side device, so as to avoid a new round of network-side device congestion caused by a large number of user equipments reporting a large number of QoE measurement reports when the network-side device resumes reporting of the QoE measurement report of the user equipment.

[0134] Optionally, the first indication information is used to indicate reporting of the QoE measurement report, and the first indication information may include any one of the following or a combination thereof:

[0135] (1) A timer for reporting the QoE measurement report after timeout;

[0136] Specifically, the network - side device can send the first indication information to the user terminal. The first indication information includes a timer for reporting the QoE measurement report after timeout. For example, the timer time is set to 30 milliseconds, which means that the user terminal can report the QoE measurement report after the 30 - millisecond timing of the timer ends. After receiving the first indication information, the user terminal can determine how long after to report the QoE measurement report according to the timer in the first indication information.

[0137] (2) Limit the size of the reported QoE measurement report;

[0138] Specifically, the network - side device can send the first indication information to the user terminal. The first indication information includes the limit on the size of the reported QoE measurement report. For example, it can limit the total size of the QoE measurement reports that the user terminal can report, or limit the size of the QoE measurement reports corresponding to each service type or QoE measurement identification ID that the user terminal can report, or limit the size of the QoE measurement reports corresponding to each configuration type that the user terminal can report. After receiving the first indication information, the user terminal can determine the size of the QoE measurement reports that can be reported according to the first indication information, and thus select QoE measurement reports of appropriate size for reporting.

[0139] (3) The service type of the reported QoE measurement report;

[0140] Specifically, the network - side device can send the first indication information to the user terminal. The first indication information includes the service type of the reported QoE measurement report, that is, the network - side device indicates which service types' QoE measurement report reporting is to be resumed. After receiving the first indication information, the user terminal can determine which service types' QoE measurement reports can be reported according to the first indication information, and thus select QoE measurement reports of the corresponding service types for reporting. Among them, the service types indicated by the above - mentioned first indication information can be one or more.

[0141] (4) The service - type priority of the reported QoE measurement report;

[0142] Specifically, the network - side device can send the first indication information to the user terminal. The first indication information includes the service - type priority of the reported QoE measurement report, that is, the network - side device indicates which service - type priorities' QoE measurement report reporting is to be resumed. After receiving the first indication information, the user terminal can determine which service - type priorities' QoE measurement reports can be reported according to the first indication information, and thus select the corresponding QoE measurement reports for reporting. Among them, the priorities of each service type can be pre - configured for the user terminal by OAM or the core network or the network - side device, or sent to the user terminal through dedicated signaling or broadcast messages.

[0143] (5) QoE measurement identification ID of the reported QoE measurement report;

[0144] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes the QoE measurement identification ID of the reported QoE measurement report, that is, the network-side device indicates to resume the reporting of QoE measurement reports with which QoE measurement identification IDs. After receiving the first indication information, the user terminal can determine which QoE measurement reports with QoE measurement identification IDs can be reported according to the first indication information, and thus select the QoE measurement reports with the corresponding QoE measurement identification IDs for reporting. Among them, the QoE measurement identification IDs indicated in the first indication information may be one or more.

[0145] Optionally, the above QoE measurement identification ID may be a QoE reference.

[0146] It should be noted that the QoE measurement identification ID corresponding to each QoE configuration may be carried by the network-side device in the QoE measurement configuration message and sent to the user terminal, so that the user terminal can determine the QoE measurement report of the corresponding QoE configuration according to the QoE measurement identification ID.

[0147] (6) Priority of the QoE measurement identification ID of the reported QoE measurement report;

[0148] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes the priority of the QoE measurement identification ID of the reported QoE measurement report, that is, the network-side device indicates to resume the reporting of QoE measurement reports with which priorities of QoE measurement identification IDs. After receiving the first indication information, the user terminal can determine which QoE measurement reports with priorities of QoE measurement identification IDs can be reported according to the first indication information, and thus select the corresponding QoE measurement reports for reporting. Among them, the priority of each QoE measurement identification ID may be pre-configured for the user terminal by OAM or the core network or the network-side device, or may be sent to the user terminal through dedicated signaling or broadcast messages.

[0149] (7) Configuration type of the reported QoE measurement report;

[0150] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes the configuration types of the reported QoE measurement reports, that is, the network-side device indicates which configuration types of QoE measurement reports are to be restored for reporting. For example, it may indicate to restore the QoE measurement reports corresponding to the signaling-based QoE configuration type, or it may indicate to restore the QoE measurement reports corresponding to the management-based QoE configuration type. After receiving the first indication information, the user terminal can determine which configuration types of QoE measurement reports can be reported according to the first indication information, and thus select the corresponding QoE measurement reports for reporting.

[0151] (8) The timing fallback time for reporting the QoE measurement report.

[0152] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes the timing fallback time for reporting the QoE measurement report, that is, the network-side device indicates how long (i.e., the timing fallback time) the user terminal should wait after the timer expires before reporting the QoE measurement report. For example, the timer time is set to 30 milliseconds and the timing fallback time is set to 10 milliseconds, which means the user terminal is instructed to wait for 10 milliseconds after the 30-millisecond timing of the timer ends before reporting the QoE measurement report. After receiving the first indication information, the user terminal can determine how long after to report the QoE measurement report according to the timing fallback time in the first indication information. Among them, the timer may be pre-configured by the network-side device for the user terminal, or may be sent by the network-side device to the user terminal through dedicated signaling or broadcast messages.

[0153] In the method for reporting the QoE measurement report provided by the embodiments of the present application, the user terminal can report the QoE measurement report according to the first indication information sent by the network-side device, thereby avoiding a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports when the network-side device restores the reporting of the QoE measurement reports of the user terminal.

[0154] Optionally, according to the first indication information, report the QoE measurement report and the QoE measurement report-related information to the network-side device, specifically including:

[0155] According to the first indication information, report the QoE measurement report to the network-side device, and also report the remaining QoE measurement report information to the network-side device. Among them, the remaining QoE measurement report information includes any one or a combination of the following information:

[0156] The size of the remaining QoE measurement reports;

[0157] The storage time of the remaining QoE measurement reports;

[0158] Service type and / or QoE measurement identification ID of the remaining QoE measurement report;

[0159] Configuration type of the remaining QoE measurement report;

[0160] Size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the remaining QoE measurement report;

[0161] Size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report;

[0162] The first identifier used to indicate whether the QoE measurement report has been reported.

[0163] Specifically, in the embodiments of the present application, when the user terminal reports the QoE measurement report according to the first indication information, it may also report to the network-side device one or more of the size of the remaining QoE measurement report, the storage time of the remaining QoE measurement report, the service type of the remaining QoE measurement report, the QoE measurement identification ID of the remaining QoE measurement report, the configuration type of the remaining QoE measurement report, the size of the QoE measurement report corresponding to the service type of the remaining QoE measurement report, the size of the QoE measurement report corresponding to the QoE measurement identification ID of the remaining QoE measurement report, the size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report, and the first identifier used to indicate whether the QoE measurement report has been reported. After receiving this information, the network-side device may determine how to control the user terminal to report the QoE measurement report subsequently.

[0164] In the QoE measurement report reporting method provided by the embodiments of the present application, the user terminal may also report the remaining QoE measurement report information to the network-side device when reporting the QoE measurement report, so that the network-side device can determine how to control the user terminal to report the QoE measurement report subsequently.

[0165] Optionally, the first indication information is used to request to obtain QoE measurement report-related information; the first indication information includes any one or a combination of the following:

[0166] Request the user terminal to report the size of the stored QoE measurement report;

[0167] Request the user terminal to report the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the stored QoE measurement report;

[0168] Request the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report;

[0169] Request the user terminal to report the storage time of the QoE measurement report;

[0170] Request the user terminal to report the service type and / or QoE measurement identification ID of the stored QoE measurement report;

[0171] Request the user terminal to report the configuration type of the stored QoE measurement report.

[0172] Specifically, in the embodiments of the present application, the network-side device may send first indication information to the user terminal, and the first indication information is used to request to obtain QoE measurement report-related information. For example, it may request the user terminal to report the size of the stored QoE measurement report, may request the user terminal to report the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the stored QoE measurement report, may request the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report, may request the user terminal to report the storage time of the QoE measurement report, may request the user terminal to report the service type and / or QoE measurement identification ID of the stored QoE measurement report, may request the user terminal to report the configuration type of the stored QoE measurement report, and so on. After receiving the first indication information, the user terminal can report the QoE measurement report-related information requested by the network-side device according to the indication in the first indication information, so that the network-side device can determine how to control the user terminal to report the QoE measurement report subsequently.

[0173] In the QoE measurement report reporting method provided by the embodiments of the present application, the user terminal can report the QoE measurement report-related information requested by the network-side device according to the first indication information sent by the network-side device, so that the network-side device can determine how to control the user terminal to report the QoE measurement report subsequently, so as to avoid a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports.

[0174] Optionally, the QoE measurement report-related information includes any one or a combination of the following:

[0175] The size of the stored QoE measurement report;

[0176] The size of the QoE measurement report corresponding to the service type of the stored QoE measurement report and / or the size of the QoE measurement report corresponding to the QoE measurement identification ID;

[0177] The size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report;

[0178] The storage time of the QoE measurement report;

[0179] The service type and / or QoE measurement identification ID of the stored QoE measurement report;

[0180] Configuration type of the stored QoE measurement report;

[0181] The first identifier used to characterize whether the QoE measurement report has been reported.

[0182] Specifically, in the embodiments of the present application, after receiving the first indication information sent by the network-side device (for example, the first indication information used to request to obtain QoE measurement report-related information), the user terminal can report various QoE measurement report-related information to the network-side device according to the first indication information. For example, it can be the size of the QoE measurement report stored in the user terminal, the size of the QoE measurement report corresponding to the service type of the QoE measurement report stored in the user terminal, the size of the QoE measurement report corresponding to the QoE measurement identification ID of the QoE measurement report stored in the user terminal, the size of the QoE measurement report corresponding to the configuration type of the QoE measurement report stored in the user terminal, the storage time of the QoE measurement report stored in the user terminal, the service type of the QoE measurement report stored in the user terminal, the QoE measurement identification ID of the QoE measurement report stored in the user terminal, the configuration type of the QoE measurement report stored in the user terminal, and the first identifier used to characterize whether the QoE measurement report has been reported. After receiving this information, the network-side device can determine how to control the user terminal to report the QoE measurement report subsequently.

[0183] In the QoE measurement report reporting method provided by the embodiments of the present application, the user terminal can report various QoE measurement report-related information to the network-side device, so that the network-side device can determine how to control the user terminal to report the QoE measurement report subsequently, so as to avoid a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports.

[0184] Optionally, the first indication information is a second identifier for instructing the user terminal to resume reporting the QoE measurement report.

[0185] Specifically, in the embodiments of the present application, the network-side device can send the first indication information to the user terminal. The first indication information is a second identifier for instructing the user terminal to resume reporting the QoE measurement report. After receiving the first indication information, the user terminal can independently decide how to report the QoE measurement report and / or QoE measurement report-related information to the network-side device, and the specific content to be reported. For example, the user terminal can independently decide to first report one or more QoE measurement reports to the network-side device, or can independently decide to report the relevant information of the stored QoE measurement report to the network-side device, or can independently decide to give priority to reporting the QoE measurement report with a longer storage time, or give priority to reporting the QoE measurement report corresponding to the immediate service type (such as VR), and so on.

[0186] Optionally, the method further includes:

[0187] Receiving second indication information sent by a network-side device, where the second indication information is used to instruct the user equipment to report all QoE measurement reports; or,

[0188] Receiving third indication information sent by a network-side device, where the third indication information is used to instruct the user equipment to report QoE measurement reports;

[0189] The third indication information includes any one or a combination of the following:

[0190] A timer for reporting QoE measurement reports after timeout;

[0191] Limiting the size of the reported QoE measurement reports;

[0192] The service type of the reported QoE measurement reports;

[0193] The service type priority of the reported QoE measurement reports;

[0194] The QoE measurement identification ID of the reported QoE measurement reports;

[0195] The QoE measurement identification ID priority of the reported QoE measurement reports;

[0196] The configuration type of the reported QoE measurement reports;

[0197] The timing fallback time for reporting QoE measurement reports.

[0198] Specifically, after the user equipment reports the relevant information of the QoE measurement reports stored or remaining stored in the user equipment to the network-side device based on the received first indication information, the network-side device can determine how to control the user equipment to report QoE measurement reports subsequently based on the relevant information of these QoE measurement reports.

[0199] For example, if the network-side device determines that the user equipment reporting QoE measurement reports will not cause network congestion, it allows the user equipment to report QoE measurement reports and can send second indication information to the user equipment, which is used to instruct the user equipment to report all QoE measurement reports. After receiving the second indication information, the user equipment reports all QoE measurement reports.

[0200] For another example, if the network-side device determines that the user equipment reporting QoE measurement reports will cause network congestion, it can send third indication information to the user equipment, which is used to instruct the user equipment to report QoE measurement reports according to the indicated rules. After receiving the third indication information, the user equipment can report QoE measurement reports according to the indication in the third indication information.

[0201] Optionally, the above third indication information may include any one of the following or a combination thereof:

[0202] (1) A timer for reporting a QoE measurement report after timeout, used to indicate how long after which the user terminal reports the QoE measurement report.

[0203] (2) Limiting the size of the reported QoE measurement report, used to indicate that the user terminal selects a QoE measurement report of an appropriate size for reporting.

[0204] (3) The service type of the reported QoE measurement report, used to indicate which service types of QoE measurement reports the user terminal can report.

[0205] (4) The service type priority of the reported QoE measurement report, used to indicate which service type priorities of QoE measurement reports the user terminal can report.

[0206] (5) The QoE measurement identification ID of the reported QoE measurement report, used to indicate which QoE measurement identification IDs of QoE measurement reports the user terminal can report.

[0207] (6) The QoE measurement identification ID priority of the reported QoE measurement report, used to indicate which QoE measurement identification ID priorities of QoE measurement reports the user terminal can report.

[0208] (7) The configuration type of the reported QoE measurement report, used to indicate which configuration types of QoE measurement reports the user terminal can report.

[0209] (8) The timing fallback time for reporting the QoE measurement report, used to indicate how long the user terminal waits after the timer times out before reporting the QoE measurement report.

[0210] The content included in the third indication information recorded here may be the same as the content included in the first indication information, or may be different from the content included in the first indication information.

[0211] For example: Both the first indication information and the third indication information include a timer for reporting a QoE measurement report after timeout, but the time values of the timers may be the same or different.

[0212] In the method for reporting a QoE measurement report provided by the embodiments of the present application, the user terminal can report the QoE measurement report according to the second indication information or the third indication information sent by the network-side device, thereby avoiding a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports when the network-side device resumes reporting the QoE measurement reports of the user terminals.

[0213] Optionally, the first indication information is time indication information for indicating the user equipment to report a QoE measurement report. Further, the user equipment can report the QoE measurement report and information related to the QoE measurement report according to the time indication information.

[0214] Specifically, in the embodiments of the present application, the network side device can indicate different time indication information to different user equipments through the first indication information, which means that different user equipments report the QoE measurement report at different times.

[0215] Optionally, the reporting time of the QoE measurement report of each user equipment can be determined based on the terminal identifier of the user equipment. For example, a formula can be defined: reporting time = f(UE ID). After calculating the reporting time of each user equipment through the above formula of the reporting time, the network side device can send the corresponding reporting time of each user equipment to each user equipment through dedicated signaling or a broadcast message. After receiving the reporting time, the user equipment reports the QoE measurement report according to the reporting time. Optionally, the network side device can also send the above formula of the reporting time to the user equipment through dedicated signaling or a broadcast message. After receiving the formula of the reporting time, the user equipment can obtain the corresponding reporting time of the user equipment according to the terminal identifier and the formula of the reporting time, and thus report the QoE measurement report according to the reporting time.

[0216] In the method for reporting a QoE measurement report provided by the embodiments of the present application, the user equipment can determine the reporting time of the QoE measurement report according to the first indication information sent by the network side device, thereby avoiding a new round of congestion of the network side device caused by a large number of user equipments reporting a large number of QoE measurement reports concentratedly.

[0217] The above method will be illustrated by specific embodiments below.

[0218] Embodiment 1:

[0219] Step 1: OAM or CN sends QoE configuration to the network side device, and the network side device forwards the QoE configuration to the user equipment.

[0220] Step 2: After receiving the QoE configuration, the user equipment starts to perform QoE measurement and reports the QoE measurement report.

[0221] Step 3: When the network side device is seriously overloaded or the user equipment is connected to a network side device that does not support QoE services, it is determined to suspend the reporting of the QoE measurement report of the user equipment and send a command to suspend the reporting of the QoE measurement report.

[0222] Step 4: After receiving the command to suspend the reporting of the QoE measurement report, the user equipment configures the suspension of the reporting of the QoE measurement report according to the suspension command.

[0223] Step 5. After the network side device load lightening can receive the QoE measurement report from the user terminal, if considering that multiple user terminals report and the QoE measurement report is large, it can notify the user terminal in the recovery command of how long it will be after which the QoE measurement report is reported. Optionally, it can notify the user terminal: 1) the size of the QoE measurement report that can be reported, which can optionally be the size of the total QoE measurement report, or the size of the QoE measurement report corresponding to each service type or QoE measurement identification ID, or the size of the QoE measurement report corresponding to each configuration type; 2) specify the service type or the priority of the configured service type, specify which service types' QoE measurement report reporting is to be resumed, or which priority service types' QoE measurement report reporting is to be resumed; 3) specify the QoE measurement identification ID or the priority of the QoE measurement identification ID, specify which QoE measurement identification ID's QoE measurement report reporting is to be resumed, or which priority QoE measurement identification ID's QoE measurement report reporting is to be resumed; 4) specify the QoE configuration type, specify the reporting of the QoE measurement report based on the signaling-based QoE configuration type or the management-based QoE configuration type; 5) the timing fallback time for the QoE measurement report reporting, indicating how long the fallback time is after the timer times out before the QoE measurement report is reported.

[0224] Step 6. After the user terminal receives the QoE recovery command, it reports the QoE measurement report according to the configuration of the QoE recovery command.

[0225] Embodiment 2:

[0226] Step 1. OAM or CN sends the QoE configuration to the network side device, and the network side device forwards the QoE configuration to the user terminal and configures the service type.

[0227] Step 2. After the user terminal receives the QoE configuration, it starts to perform QoE measurement and reports the QoE measurement report.

[0228] Step 3. When the network side device load is serious or the user terminal is connected to a network side device that does not support the QoE service, it decides to suspend the reporting of the QoE measurement report of the user terminal and sends a command to suspend the reporting of the QoE measurement report.

[0229] Step 4. After the user terminal receives the command to suspend the reporting of the QoE measurement report, it suspends the reporting of the QoE measurement report according to the configuration of the suspension command.

[0230] Step 5. The network-side device with reduced load can receive the QoE measurement report sent by the user terminal. Considering that multiple user terminals send reports and the QoE measurement reports are large, the user terminal can be instructed in the recovery command to send the QoE measurement report. Optionally, the user terminal can be notified in the recovery command of the relevant information to be reported: 1) the size of the stored QoE measurement report; 2) the storage time of the QoE measurement report; 3) the service type of the stored QoE measurement report and / or the QoE measurement identification ID; 4) the configuration type of the stored QoE measurement report; 5) the size of the QoE measurement report corresponding to item 3) or 4).

[0231] Step 6. The user terminal reports in the dedicated signaling the information requested by the network-side device in Step 5.

[0232] Step 7. After receiving the information reported by the user terminal, the network-side device determines whether new congestion will be caused based on the reported information such as the QoE measurement report size and the QoE measurement report storage time.

[0233] Step 8. If the network-side device determines that no congestion will be caused, it notifies the user terminal in the dedicated signaling to send the QoE measurement report.

[0234] Step 9. If the network-side device determines that congestion will be caused, it notifies the user terminal in the dedicated signaling how long later to send the QoE measurement report. Optionally, the user terminal can be notified: 1) the size of the QoE measurement report that can be sent, which can be optionally the size of the total QoE measurement report, or the size of the QoE measurement report corresponding to each service type or QoE measurement identification ID, or the size of the QoE measurement report corresponding to each configuration type; 2) specify the service type or configured service type priority, specify which service type QoE measurement reports to resume sending, or which priority service type QoE measurement reports to resume sending; 3) specify the QoE measurement identification ID or QoE measurement identification ID priority, specify which QoE measurement identification ID QoE measurement reports to resume sending, or which priority QoE measurement identification ID QoE measurement reports to resume sending; 4) specify the QoE configuration type, specify to resume sending QoE measurement reports based on the signaling-based QoE configuration type or the management-based QoE configuration type; 5) the timing backoff time for sending the QoE measurement report, indicating how long after the timer times out to send the QoE measurement report.

[0235] Step 10. After receiving the dedicated signaling in Step 9, the user terminal sends the QoE measurement report according to the configuration of the dedicated signaling.

[0236] Embodiment 3:

[0237] Step 1: OAM or CN sends QoE configuration to the network-side device. The network-side device forwards the QoE configuration to the user terminal and configures the service type.

[0238] Step 2: After receiving the QoE configuration, the user terminal starts QoE measurement and reports the QoE measurement report.

[0239] Step 3: When the network-side device is severely loaded or the user terminal is connected to a network-side device that does not support QoE services, it decides to suspend the reporting of the QoE measurement report by the user terminal and sends a command to suspend the reporting of the QoE measurement report.

[0240] Step 4: After receiving the command to suspend the reporting of the QoE measurement report, the user terminal configures the suspension of the reporting of the QoE measurement report according to the suspension command.

[0241] Step 5: When the load of the network-side device is reduced and it can receive the QoE measurement report from the user terminal, considering that multiple user terminals report and the QoE measurement report is large, it can first indicate in the resume command that the user terminal can report the QoE measurement report.

[0242] Step 6: The user terminal reports one or more QoE measurement reports in the dedicated signaling and suspends the reporting of other QoE measurement reports. The user terminal reports one or more QoE measurement reports in the dedicated signaling and, optionally, can report at least one of the following information: the size of the remaining QoE measurement reports; the storage time of the remaining QoE measurement reports; the service type and / or QoE measurement identification ID of the remaining QoE measurement reports; the size of the QoE measurement reports corresponding to the service type and / or QoE measurement identification ID; the configuration type of the remaining QoE measurement reports; the size of the QoE measurement reports corresponding to the configuration type; an indication of whether the QoE measurement reports have been reported completely.

[0243] Step 7: After receiving the information reported by the user terminal, the network-side device determines whether new congestion will be caused based on the reported information such as the QoE measurement report size and the QoE measurement report storage time.

[0244] Step 8: If the network-side device determines that no congestion will be caused, it notifies the user terminal in the dedicated signaling to report the QoE measurement report.

[0245] Step 9. If the network-side device determines that congestion will occur, it notifies the user terminal in a dedicated signaling of how long it will take to report the QoE measurement report. Optionally, the user terminal can be notified: 1) the size of the QoE measurement report that can be reported. Optionally, it can be the size of the total QoE measurement report, or the size of the QoE measurement report corresponding to each service type or QoE measurement identification ID, or the size of the QoE measurement report corresponding to each configuration type; 2) specify the service type or the priority of the configured service type, specify which service types' QoE measurement report reporting is to be resumed, or which priority service types' QoE measurement report reporting is to be resumed; 3) specify the QoE measurement identification ID or the priority of the QoE measurement identification ID, specify which QoE measurement identification ID's QoE measurement report reporting is to be resumed, or which priority QoE measurement identification ID's QoE measurement report reporting is to be resumed; 4) specify the QoE configuration type, specify which signaling-based QoE configuration type or management-based QoE configuration type's QoE measurement report reporting is to be resumed; 5) the timing fallback time for QoE measurement report reporting, indicating how long after the timer times out the QoE measurement report will be reported.

[0246] Step 10. After receiving the dedicated signaling in Step 9, the user terminal reports the QoE measurement report according to the configuration of the dedicated signaling.

[0247] Embodiment 4:

[0248] Step 1. The OAM or CN sends the QoE configuration to the network-side device. The network-side device forwards the QoE configuration to the user terminal and configures the service type.

[0249] Step 2. After receiving the QoE configuration, the user terminal starts to perform QoE measurement and reports the QoE measurement report.

[0250] Step 3. When the network-side device is severely loaded or the user terminal is connected to a network-side device that does not support QoE services, it decides to suspend the reporting of the QoE measurement report of the user terminal and sends a command to suspend the reporting of the QoE measurement report.

[0251] Step 4. After receiving the command to suspend the reporting of the QoE measurement report, the user terminal configures the suspension of the reporting of the QoE measurement report according to the suspension command.

[0252] Step 5. When the network-side device's load is reduced and it can receive the reporting of the QoE measurement report of the user terminal, considering that multiple user terminals report and the QoE measurement report is large, the user terminals are scattered for reporting according to the user terminal ID. A formula can be defined: reporting time = f(UE ID) to obtain the reporting time of the user terminal. The network-side device sends the reporting time through dedicated signaling or broadcast messages.

[0253] Step 6: When the user terminal receives a dedicated signaling or a broadcast message, it reports according to the reporting time.

[0254] Example 5:

[0255] Step 1: OAM or CN sends QoE configuration to the network-side device. The network-side device forwards the QoE configuration to the user terminal and configures the service type.

[0256] Step 2: After receiving the QoE configuration, the user terminal starts QoE measurement and reports the QoE measurement report.

[0257] Step 3: When the network-side device is severely loaded or the user terminal is connected to a network-side device that does not support QoE services, it decides to suspend the reporting of the QoE measurement report of the user terminal and sends a command to suspend the reporting of the QoE measurement report.

[0258] Step 4: After receiving the command to suspend the reporting of the QoE measurement report, the user terminal configures the suspension of the reporting of the QoE measurement report according to the suspension command.

[0259] Step 5: When the load of the network-side device is reduced and it can receive the reporting of the QoE measurement report of the user terminal, considering that multiple user terminals report and the QoE measurement report is large, it can first indicate in the recovery command that the user terminal can report the QoE measurement report. Optionally, it can notify the user terminal of the reporting-related information in the dedicated signaling: 1) The size of the stored QoE measurement report; 2) The storage time of the QoE measurement report; 3) The service type and / or QoE measurement identification ID of the stored QoE measurement report; 4) The configuration type of the stored QoE measurement report; 5) The size of the QoE measurement report corresponding to 3) or 4).

[0260] Step 6: The user terminal reports the information requested by the network-side device in Step 5 in the dedicated signaling.

[0261] Step 7: After receiving the information reported by the user terminal, the network-side device determines whether new congestion will be caused according to the reported information such as the size of the QoE measurement report and the storage time of the QoE measurement report.

[0262] Step 8: If the network-side device determines that no congestion will be caused, it notifies the user terminal to report the QoE measurement report in the dedicated signaling.

[0263] Step 9. If the network-side device determines that congestion will occur, assuming there are currently QoE measurement reports 1, 2, and 3, for the QoE measurement report 1 of the real-time service type, such as VR, or the QoE measurement report 2 with a longer storage time, in order to ensure the validity of such service reports, the reporting of these QoE measurement reports is preferentially considered. That is, the reporting duration set for QoE measurement reports 1 and 2 for how long to report is shorter, and the reporting duration set for QoE measurement report 3 for how long to report is longer. The network-side device sends the reporting policy to the user terminal.

[0264] Step 10. The user terminal reports the QoE measurement report according to the reporting policy.

[0265] Figure 2 It is a schematic flowchart of the method for reporting QoE measurement reports provided by the embodiment of the present application. This method is applied to a network-side device, such as Figure 2 as shown, and the method includes the following steps:

[0266] Step 200. Send the first indication information of the QoE measurement report to the user terminal;

[0267] Step 201. Receive the QoE measurement report and / or QoE measurement report-related information reported by the user terminal according to the first indication information.

[0268] Specifically, when the network-side device resumes the reporting of the QoE measurement report of the user terminal, in order to avoid a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports, in the embodiment of the present application, the network-side device (such as the base station gNB) can send the first indication information to the user terminal. Thus, after receiving the first indication information, the user terminal can report the QoE measurement report and / or QoE measurement report-related information according to the indication in the first indication information.

[0269] Optionally, the above first indication information may be included in various dedicated signaling or broadcast messages, and no specific limitation is made here.

[0270] For the method for reporting QoE measurement reports provided by the embodiment of the present application, the network-side device can send the first indication information to the user terminal to control the user terminal to report the QoE measurement report and / or QoE measurement report-related information, thereby avoiding a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports when the network-side device resumes the reporting of the QoE measurement report of the user terminal.

[0271] Optionally, the above first indication information may include any one or a combination of the following:

[0272] (1) A timer for reporting the QoE measurement report after timeout;

[0273] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes a timer for reporting a QoE measurement report after timeout. For example, the timer is set to 30 milliseconds, which indicates that the user terminal can report the QoE measurement report after the 30-millisecond timing of the timer ends. Thus, after receiving the first indication information, the user terminal can determine how long after to report the QoE measurement report according to the timer in the first indication information.

[0274] (2) Restrict the size of the reported QoE measurement report;

[0275] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes restricting the size of the reported QoE measurement report. For example, it can restrict the total size of the QoE measurement reports that the user terminal can report, or can restrict the size of the QoE measurement reports corresponding to each service type or QoE measurement identification ID that the user terminal can report, or can restrict the size of the QoE measurement reports corresponding to each configuration type that the user terminal can report. Thus, after receiving the first indication information, the user terminal can determine the size of the QoE measurement report that can be reported according to the first indication information, and thus select a QoE measurement report of an appropriate size for reporting.

[0276] (3) Service type of the reported QoE measurement report;

[0277] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes the service type of the reported QoE measurement report, that is, the network-side device indicates which service type's QoE measurement report reporting is to be resumed. Thus, after receiving the first indication information, the user terminal can determine which service type's QoE measurement reports can be reported according to the first indication information, and thus select the QoE measurement reports of the corresponding service type for reporting. Among them, the service types indicated by the above first indication information can be one or more.

[0278] (4) Priority of the service type of the reported QoE measurement report;

[0279] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes the priority of the service type of the reported QoE measurement report, that is, the network-side device indicates which service type priority's QoE measurement report reporting is to be resumed. Thus, after receiving the first indication information, the user terminal can determine which service type priority's QoE measurement reports can be reported according to the first indication information, and thus select the corresponding QoE measurement reports for reporting. Among them, the priority of each service type can be pre-configured for the user terminal by OAM or the core network or the network-side device, or can be sent to the user terminal through dedicated signaling or broadcast messages.

[0280] (5) QoE measurement identification ID of the reported QoE measurement report;

[0281] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes the QoE measurement identification ID of the reported QoE measurement report, that is, the network-side device indicates to resume the reporting of QoE measurement reports with which QoE measurement identification IDs. Thus, after receiving the first indication information, the user terminal may determine, according to the first indication information, which QoE measurement reports with QoE measurement identification IDs can be reported, and then select the QoE measurement reports with corresponding QoE measurement identification IDs for reporting. Among them, the QoE measurement identification IDs indicated in the first indication information may be one or more.

[0282] Optionally, the above QoE measurement identification ID may be a QoE reference.

[0283] It should be noted that the QoE measurement identification ID corresponding to each QoE configuration may be carried by the network-side device in the QoE measurement configuration message and sent to the user terminal, so that the user terminal may determine the QoE measurement report of the corresponding QoE configuration according to the QoE measurement identification ID.

[0284] (6) Priority of the QoE measurement identification ID of the reported QoE measurement report;

[0285] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes the priority of the QoE measurement identification ID of the reported QoE measurement report, that is, the network-side device indicates to resume the reporting of QoE measurement reports with which priorities of QoE measurement identification IDs. Thus, after receiving the first indication information, the user terminal may determine, according to the first indication information, which QoE measurement reports with priorities of QoE measurement identification IDs can be reported, and then select the corresponding QoE measurement reports for reporting. Among them, the priority of each QoE measurement identification ID may be pre-configured for the user terminal by OAM or the core network or the network-side device, or may be sent to the user terminal through dedicated signaling or broadcast messages.

[0286] (7) Configuration type of the reported QoE measurement report;

[0287] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes the configuration types of the reported QoE measurement reports, that is, the network-side device indicates which configuration types of QoE measurement reports are to be restored for reporting. For example, it may indicate to restore the QoE measurement reports corresponding to the signaling-based QoE configuration type, or it may indicate to restore the QoE measurement reports corresponding to the management-based QoE configuration type. Thus, after receiving the first indication information, the user terminal can determine which configuration types of QoE measurement reports can be reported according to the first indication information, and then select the corresponding QoE measurement reports for reporting.

[0288] (8) The timing fallback time for reporting the QoE measurement report.

[0289] Specifically, the network-side device may send first indication information to the user terminal. The first indication information includes the timing fallback time for reporting the QoE measurement report, that is, the network-side device indicates how long (i.e., the timing fallback time) the user terminal should wait after the timer expires before reporting the QoE measurement report. For example, the timer is set to 30 milliseconds and the timing fallback time is set to 10 milliseconds, which means the user terminal is instructed to wait for 10 milliseconds after the 30-millisecond timing of the timer ends before reporting the QoE measurement report. Thus, after receiving the first indication information, the user terminal can determine how long after to report the QoE measurement report according to the timing fallback time in the first indication information. Among them, the timer may be pre-configured by the network-side device for the user terminal, or may be sent by the network-side device to the user terminal through a dedicated signaling or a broadcast message.

[0290] In the method for reporting the QoE measurement report provided by the embodiments of the present application, the network-side device may send first indication information to control the user terminal to report the QoE measurement report, thereby avoiding a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports when the network-side device restores the reporting of the QoE measurement reports of the user terminal.

[0291] Optionally, receiving the QoE measurement report and QoE measurement report-related information reported by the user terminal according to the first indication information specifically includes:

[0292] Receiving the QoE measurement report reported by the user terminal according to the first indication information, and also receiving the remaining QoE measurement report information reported by the user terminal. Among them, the remaining QoE measurement report information includes any one or a combination of the following information:

[0293] The size of the remaining QoE measurement reports;

[0294] The storage time of the remaining QoE measurement reports;

[0295] Service type and / or QoE measurement identification ID of the remaining QoE measurement report;

[0296] Configuration type of the remaining QoE measurement report;

[0297] Size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the remaining QoE measurement report;

[0298] Size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report;

[0299] The first identifier used to indicate whether the QoE measurement report has been reported.

[0300] Specifically, in the embodiments of the present application, when the user terminal reports the QoE measurement report according to the first indication information, it may also report to the network-side device one or more of the size of the remaining QoE measurement report, the storage time of the remaining QoE measurement report, the service type of the remaining QoE measurement report, the QoE measurement identification ID of the remaining QoE measurement report, the configuration type of the remaining QoE measurement report, the size of the QoE measurement report corresponding to the service type of the remaining QoE measurement report respectively, the size of the QoE measurement report corresponding to the QoE measurement identification ID of the remaining QoE measurement report respectively, the size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report respectively, and the first identifier used to indicate whether the QoE measurement report has been reported. After receiving this information, the network-side device can determine how to control the user terminal to report the QoE measurement report subsequently.

[0301] In the QoE measurement report reporting method provided by the embodiments of the present application, when receiving the QoE measurement report reported by the user terminal, the network-side device may also receive the remaining QoE measurement report information reported by the user terminal, so as to determine how to control the user terminal to report the QoE measurement report subsequently.

[0302] Optionally, the first indication information sent to the user terminal specifically includes:

[0303] Sending the first indication information for requesting to obtain QoE measurement report-related information to the user terminal, where the first indication information includes any one or a combination of the following:

[0304] Requesting the user terminal to report the size of the stored QoE measurement report;

[0305] Requesting the user terminal to report the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the stored QoE measurement report;

[0306] Request the size of the QoE measurement report corresponding to the configuration type of the QoE measurement report stored by the user terminal;

[0307] Request the storage time of the QoE measurement report reported by the user terminal;

[0308] Request the user terminal to report the service type of the stored QoE measurement report and / or the size of the QoE measurement report corresponding to the QoE measurement identification ID;

[0309] Request the user terminal to report the configuration type of the stored QoE measurement report.

[0310] Specifically, in the embodiments of the present application, the network-side device may send first indication information to the user terminal. The first indication information is used to request to obtain QoE measurement report-related information. For example, it may request the user terminal to report the size of the stored QoE measurement report, may request the user terminal to report the size of the QoE measurement report corresponding to the service type of the stored QoE measurement report and / or the QoE measurement identification ID, may request the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report, may request the user terminal to report the storage time of the QoE measurement report, may request the user terminal to report the service type of the stored QoE measurement report and / or the QoE measurement identification ID, may request the user terminal to report the configuration type of the stored QoE measurement report, and so on. Thus, after receiving the first indication information, the user terminal may report the QoE measurement report-related information requested by the network-side device according to the indication in the first indication information, so that the network-side device can determine how to control the user terminal to report the QoE measurement report subsequently.

[0311] In the QoE measurement report reporting method provided by the embodiments of the present application, the network-side device may request the user terminal to report QoE measurement report-related information, so as to determine how to control the user terminal to report the QoE measurement report subsequently, so as to avoid a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports.

[0312] Optionally, the method further includes:

[0313] Receive any one or a combination of the following QoE measurement report-related information reported by the user terminal:

[0314] The size of the stored QoE measurement report;

[0315] The size of the QoE measurement report corresponding to the service type of the stored QoE measurement report and / or the QoE measurement identification ID;

[0316] The size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report;

[0317] Storage time of the QoE measurement report;

[0318] Service type of the stored QoE measurement report and / or QoE measurement identification ID;

[0319] Configuration type of the stored QoE measurement report;

[0320] The first identifier used to characterize whether the QoE measurement report has been reported.

[0321] Specifically, in the embodiments of the present application, after receiving the indication from the network-side device to request information related to the QoE measurement report, the user terminal may report various information related to the QoE measurement report to the network-side device. For example, it may be the size of the QoE measurement report stored in the user terminal, the size of the QoE measurement report corresponding to the service type of the QoE measurement report stored in the user terminal, the size of the QoE measurement report corresponding to the QoE measurement identification ID of the QoE measurement report stored in the user terminal, the size of the QoE measurement report corresponding to the configuration type of the QoE measurement report stored in the user terminal, the storage time of the QoE measurement report stored in the user terminal, the service type of the QoE measurement report stored in the user terminal, the QoE measurement identification ID of the QoE measurement report stored in the user terminal, the configuration type of the QoE measurement report stored in the user terminal, and the first identifier used to characterize whether the QoE measurement report has been reported. After receiving this information, the network-side device can determine how to control the user terminal to report the QoE measurement report subsequently.

[0322] In the method for reporting the QoE measurement report provided by the embodiments of the present application, the network-side device can receive various information related to the QoE measurement report reported by the user terminal, so as to determine how to control the user terminal to report the QoE measurement report subsequently, so as to avoid a new round of congestion of the network-side device caused by a large number of user terminals reporting a large number of QoE measurement reports.

[0323] Optionally, the first indication information is a second identifier for instructing the user terminal to resume reporting the QoE measurement report.

[0324] Specifically, in the embodiments of the present application, the network-side device may send first indication information to the user terminal. The first indication information is a second identifier for instructing the user terminal to resume reporting the QoE measurement report. After receiving the first indication information, the user terminal may independently decide how to report the QoE measurement report and / or information related to the QoE measurement report to the network-side device, as well as the specific content of the report. For example, the user terminal may independently decide to first report one or more QoE measurement reports to the network-side device, or may independently decide to report information related to the stored QoE measurement reports to the network-side device. It may also independently decide to preferentially report the QoE measurement reports that have been stored for a longer time, or preferentially report the QoE measurement reports corresponding to the immediate service type (such as VR), and so on.

[0325] Optionally, the method further includes:

[0326] Receiving one or more QoE measurement reports reported by the user terminal, and receiving any one or a combination of the following information reported by the user terminal:

[0327] The size of the remaining QoE measurement reports;

[0328] The storage time of the remaining QoE measurement reports;

[0329] The service type and / or QoE measurement identification ID of the remaining QoE measurement reports;

[0330] The configuration type of the remaining QoE measurement reports;

[0331] The size of the QoE measurement reports corresponding to the service type and / or QoE measurement identification ID;

[0332] The size of the QoE measurement reports corresponding to the configuration type;

[0333] A first identifier for indicating whether the QoE measurement reports have been reported completely.

[0334] Specifically, in the embodiments of the present application, after receiving the second identifier indicating that the user terminal resumes reporting the QoE measurement report, the user terminal can independently decide to first report one or more QoE measurement reports to the network-side device, and report to the network-side device the size of the remaining QoE measurement reports, the storage time of the remaining QoE measurement reports, the service type of the remaining QoE measurement reports, the QoE measurement identifier ID of the remaining QoE measurement reports, the configuration type of the remaining QoE measurement reports, the size of the QoE measurement reports corresponding to the service type of the remaining QoE measurement reports respectively, the size of the QoE measurement reports corresponding to the QoE measurement identifier ID of the remaining QoE measurement reports respectively, the size of the QoE measurement reports corresponding to the configuration type of the remaining QoE measurement reports respectively, and one or more of the information such as the first identifier indicating whether the QoE measurement reports have been reported completely. After receiving this information, the network-side device can determine how to control the user terminal to report the QoE measurement reports subsequently.

[0335] In the method for reporting the QoE measurement report provided by the embodiments of the present application, when receiving the QoE measurement report reported by the user terminal, the network-side device can also receive the relevant information of the remaining QoE measurement reports reported by the user terminal, so as to determine how to control the user terminal to report the QoE measurement reports subsequently.

[0336] Optionally, the method further includes:

[0337] Sending second indication information to the user terminal, where the second indication information is used to instruct the user terminal to report all the QoE measurement reports; or,

[0338] Sending third indication information to the user terminal, where the third indication information is used to instruct the user terminal to report the QoE measurement reports;

[0339] The third indication information includes any one or a combination of the following:

[0340] A timer for reporting the QoE measurement report after timeout;

[0341] Limiting the size of the reported QoE measurement report;

[0342] The service type of the reported QoE measurement report;

[0343] The service type priority of the reported QoE measurement report;

[0344] The QoE measurement identifier ID of the reported QoE measurement report;

[0345] The QoE measurement identifier ID priority of the reported QoE measurement report;

[0346] The configuration type of the reported QoE measurement report;

[0347] The timing fallback time for reporting the QoE measurement report.

[0348] Specifically, after the user terminal reports the relevant information of the QoE measurement report stored or remaining stored in the user terminal to the network-side device based on the received first indication information, the network-side device can determine how to control the user terminal to report the QoE measurement report subsequently based on the relevant information of these QoE measurement reports.

[0349] For example, if the network-side device determines that the user terminal reporting the QoE measurement report will not cause network congestion, it allows the user terminal to report the QoE measurement report and can send a second indication information to the user terminal, which is used to instruct the user terminal to report all QoE measurement reports. Thus, after receiving the second indication information, the user terminal reports all QoE measurement reports.

[0350] For another example, if the network-side device determines that the user terminal reporting the QoE measurement report will cause network congestion, it can send a third indication information to the user terminal, which is used to instruct the user terminal to report the QoE measurement report according to the indicated rules. Thus, after receiving the third indication information, the user terminal can report the QoE measurement report according to the indication in the third indication information.

[0351] Optionally, the above third indication information may include any one of the following or a combination thereof:

[0352] (1) A timer for reporting the QoE measurement report after timeout, which is used to instruct the user terminal when to report the QoE measurement report after a certain period of time.

[0353] (2) Limiting the size of the reported QoE measurement report, which is used to instruct the user terminal to select a QoE measurement report of an appropriate size for reporting.

[0354] (3) The service type of the reported QoE measurement report, which is used to instruct the user terminal which service types of QoE measurement reports can be reported.

[0355] (4) The service type priority of the reported QoE measurement report, which is used to instruct the user terminal which service type priorities of QoE measurement reports can be reported.

[0356] (5) The QoE measurement identification ID of the reported QoE measurement report, which is used to instruct the user terminal which QoE measurement identification IDs of QoE measurement reports can be reported.

[0357] (6) The QoE measurement identification ID priority of the reported QoE measurement report, which is used to instruct the user terminal which QoE measurement identification ID priorities of QoE measurement reports can be reported.

[0358] (7) The configuration type of the reported QoE measurement report is used to indicate which configuration types of QoE measurement reports the user terminal can report.

[0359] (8) The timing backoff time for reporting the QoE measurement report is used to indicate how long the user terminal waits after the timer expires before reporting the QoE measurement report.

[0360] In the reporting method of the QoE measurement report provided by the embodiments of the present application, the network-side device can send the second indication information or the third indication information to the user terminal to control the user terminal to report the QoE measurement report, so as to avoid a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports when the network-side device resumes the reporting of the QoE measurement report of the user terminal.

[0361] Optionally, the first indication information is time indication information for indicating that the user terminal reports the QoE measurement report.

[0362] Specifically, in the embodiments of the present application, the network-side device can indicate different QoE measurement report reporting times to different user terminals through the first indication information.

[0363] Optionally, the QoE measurement report reporting time of each user terminal can be determined based on the terminal identifier of the user terminal. For example, a formula can be defined: reporting time = f(UE ID). After the network-side device calculates the reporting time of each user terminal through the above reporting time formula, it can send the corresponding reporting time of each user terminal to each user terminal through dedicated signaling or broadcast messages. After receiving the reporting time, the user terminal reports the QoE measurement report according to the reporting time. Optionally, the network-side device can also send the above reporting time formula to the user terminal through dedicated signaling or broadcast messages. Thus, after receiving the reporting time formula, the user terminal can obtain the corresponding reporting time of the user terminal according to the terminal identifier and the reporting time formula, and then report the QoE measurement report according to the reporting time.

[0364] In the reporting method of the QoE measurement report provided by the embodiments of the present application, the network-side device can send the first indication information to allocate different QoE measurement report reporting times for different user terminals, so as to avoid a new round of network-side device congestion caused by a large number of user terminals reporting a large number of QoE measurement reports concentratedly.

[0365] The methods and devices provided by the embodiments of the present application are based on the same application concept. Since the principles for the methods and devices to solve problems are similar, the implementation of the devices and methods can be referred to each other, and the repeated parts will not be described again.

[0366] Figure 3The structural schematic diagram of the user terminal provided by the embodiment of the present application is as follows: Figure 3 As shown, the user terminal includes a memory 320, a transceiver 310, and a processor 300. Among them, the processor 300 and the memory 320 may also be physically separated.

[0367] The memory 320 is used to store computer programs, and the transceiver 310 is used to transmit and receive data under the control of the processor 300.

[0368] Specifically, the transceiver 310 is used to receive and transmit data under the control of the processor 300.

[0369] Among them, in Figure 3 The bus architecture may include any number of interconnected buses and bridges. Specifically, various circuits represented by one or more processors represented by the processor 300 and the memory represented by the memory 320 are linked together. The bus architecture can also link various other circuits such as peripheral devices, voltage regulators, and power management circuits, which are well known in the art. Therefore, the present application will not further describe them. The bus interface provides an interface. The transceiver 310 may be multiple elements, that is, including a transmitter and a receiver, and provides a unit for communicating with various other devices on the transmission medium, and these transmission media include wireless channels, wired channels, optical fiber cables, etc. For different user devices, the user interface 330 may also be an interface capable of externally connecting and internally connecting required devices, and the connected devices include but are not limited to a keypad, a display, a speaker, a microphone, a joystick, etc.

[0370] The processor 300 is responsible for managing the bus architecture and general processing, and the memory 320 may store the data used by the processor 300 when performing operations.

[0371] The processor 300 may be a Central Processing Unit (CPU), an Application Specific Integrated Circuit (ASIC), a Field-Programmable Gate Array (FPGA), or a Complex Programmable Logic Device (CPLD). The processor may also adopt a multi-core architecture.

[0372] The processor 300 is used to execute any of the methods provided in the embodiments of the present application by calling a computer program stored in the memory 320, for example: receiving first indication information of a QoE measurement report sent by a network-side device; reporting a QoE measurement report and / or QoE measurement report-related information to the network-side device according to the first indication information.

[0373] Optionally, the first indication information is used to indicate reporting a QoE measurement report, and the first indication information includes any one or a combination of the following: a timer for reporting a QoE measurement report after timeout; a limit on the size of the reported QoE measurement report; a service type of the reported QoE measurement report; a service type priority of the reported QoE measurement report; a QoE measurement identification ID of the reported QoE measurement report; a QoE measurement identification ID priority of the reported QoE measurement report; a configuration type of the reported QoE measurement report; a timing fallback time for reporting the QoE measurement report.

[0374] Optionally, reporting a QoE measurement report and QoE measurement report-related information to the network-side device according to the first indication information specifically includes: reporting a QoE measurement report to the network-side device according to the first indication information, and also reporting remaining QoE measurement report information to the network-side device, where the remaining QoE measurement report information includes any one or a combination of the following information: the size of the remaining QoE measurement report; the storage time of the remaining QoE measurement report; the service type and / or QoE measurement identification ID of the remaining QoE measurement report; the configuration type of the remaining QoE measurement report; the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the remaining QoE measurement report; the size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report; a first identifier for indicating whether the QoE measurement report has been reported completely.

[0375] Optionally, the first indication information is used to request to obtain QoE measurement report-related information; the first indication information includes any one or a combination of the following: requesting the user terminal to report the size of the stored QoE measurement report; requesting the user terminal to report the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the stored QoE measurement report; requesting the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; requesting the user terminal to report the storage time of the QoE measurement report; requesting the user terminal to report the service type and / or QoE measurement identification ID of the stored QoE measurement report; requesting the user terminal to report the configuration type of the stored QoE measurement report.

[0376] Optionally, the QoE measurement report related information includes any one of the following or a combination thereof: the size of the stored QoE measurement report; the size of the QoE measurement report corresponding to the service type of the stored QoE measurement report and / or the size of the QoE measurement report corresponding to the QoE measurement identification ID; the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; the storage time of the QoE measurement report; the service type and / or QoE measurement identification ID of the stored QoE measurement report; the configuration type of the stored QoE measurement report; a first identifier used to characterize whether the QoE measurement report has been reported completely.

[0377] Optionally, the first indication information is a second identifier for instructing the user equipment to resume reporting the QoE measurement report.

[0378] Optionally, the method further includes: receiving second indication information sent by a network side device, where the second indication information is used to instruct the user equipment to report all QoE measurement reports; or receiving third indication information sent by the network side device, where the third indication information is used to instruct the user equipment to report QoE measurement reports; the third indication information includes any one of the following or a combination thereof: a timer for reporting the QoE measurement report after timeout; a limit on the size of the reported QoE measurement report; the service type of the reported QoE measurement report; the service type priority of the reported QoE measurement report; the QoE measurement identification ID of the reported QoE measurement report; the QoE measurement identification ID priority of the reported QoE measurement report; the configuration type of the reported QoE measurement report; the timing fallback time for reporting the QoE measurement report.

[0379] Optionally, the first indication information is time indication information for instructing the user equipment to report the QoE measurement report.

[0380] Optionally, the time indication information is determined based on the terminal identification of the user equipment.

[0381] Figure 4 The following is a schematic structural diagram of a network side device provided by an embodiment of the present application, as Figure 4 shown, the network side device includes a memory 420, a transceiver 410, and a processor 400; wherein, the processor 400 and the memory 420 may also be physically separated.

[0382] The memory 420 is used to store a computer program; the transceiver 410 is used to receive and send data under the control of the processor 400.

[0383] Specifically, the transceiver 410 is used to receive and send data under the control of the processor 400.

[0384] Among them, in Figure 4Among them, the bus architecture may include any number of interconnected buses and bridges, and various circuits represented by one or more processors represented by processor 400 and memory represented by memory 420 are specifically linked together. The bus architecture may also link together various other circuits such as peripheral devices, voltage regulators, and power management circuits, which are well known in the art, and thus, the present application will not further describe them. The bus interface provides an interface. The transceiver 410 may be multiple components, that is, including a transmitter and a receiver, and provides a unit for communicating with various other devices on a transmission medium, and these transmission media include transmission media such as wireless channels, wired channels, and optical cables.

[0385] The processor 400 is responsible for managing the bus architecture and general processing, and the memory 420 may store data used by the processor 400 when executing operations.

[0386] The processor 400 may be a CPU, ASIC, FPGA, or CPLD, and the processor may also adopt a multi-core architecture.

[0387] The processor 400 is used to execute any of the methods provided in the embodiments of the present application by calling a computer program stored in the memory 420 according to the obtained executable instructions, for example: sending first indication information of a QoE measurement report to a user terminal; receiving a QoE measurement report and / or QoE measurement report-related information reported by the user terminal according to the first indication information.

[0388] Optionally, receiving a QoE measurement report and QoE measurement report-related information reported by the user terminal according to the first indication information specifically includes: receiving a QoE measurement report reported by the user terminal according to the first indication information, and also receiving the remaining QoE measurement report information reported by the user terminal, where the remaining QoE measurement report information includes any one or a combination of the following information: the size of the remaining QoE measurement report; the storage time of the remaining QoE measurement report; the service type and / or QoE measurement identification ID of the remaining QoE measurement report; the configuration type of the remaining QoE measurement report; the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the remaining QoE measurement report; the size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report; a first identifier for indicating whether the QoE measurement report has been reported completely.

[0389] Optionally, send the first indication information of the QoE measurement report to the user terminal, specifically including: sending the first indication information for requesting to obtain the information related to the QoE measurement report to the user terminal, where the first indication information includes any one or a combination of the following: requesting the user terminal to report the size of the stored QoE measurement report; requesting the user terminal to report the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the stored QoE measurement report; requesting the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; requesting the user terminal to report the storage time of the QoE measurement report; requesting the user terminal to report the service type and / or QoE measurement identification ID of the stored QoE measurement report; requesting the user terminal to report the configuration type of the stored QoE measurement report.

[0390] Optionally, the method further includes: sending the second indication information to the user terminal, where the second indication information is used to instruct the user terminal to report all QoE measurement reports; or sending the third indication information to the user terminal, where the third indication information is used to instruct the user terminal to report the QoE measurement report; the third indication information includes any one or a combination of the following: a timer for reporting the QoE measurement report after timeout; restricting the size of the reported QoE measurement report; the service type of the reported QoE measurement report; the service type priority of the reported QoE measurement report; the QoE measurement identification ID of the reported QoE measurement report; the QoE measurement identification ID priority of the reported QoE measurement report; the configuration type of the reported QoE measurement report; the timing fallback time for reporting the QoE measurement report.

[0391] Optionally, the first indication information includes any one or a combination of the following: a timer for reporting the QoE measurement report after timeout; restricting the size of the reported QoE measurement report; the service type of the reported QoE measurement report; the service type priority of the reported QoE measurement report; the QoE measurement identification ID of the reported QoE measurement report; the QoE measurement identification ID priority of the reported QoE measurement report; the configuration type of the reported QoE measurement report; the timing fallback time for reporting the QoE measurement report.

[0392] Optionally, when receiving the QoE measurement report reported by the user terminal, the method further includes receiving any one or a combination of the following information reported by the user terminal: the size of the remaining QoE measurement report; the storage time of the remaining QoE measurement report; the service type and / or QoE measurement identification ID of the remaining QoE measurement report; the configuration type of the remaining QoE measurement report; the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID; the size of the QoE measurement report corresponding to the configuration type; a first identifier for indicating whether the QoE measurement report has been reported completely.

[0393] Optionally, the first indication information is used to request to obtain QoE measurement report-related information; the first indication information includes any one or a combination of the following: requesting the user equipment to report the size of the stored QoE measurement report; requesting the user equipment to report the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the stored QoE measurement report; requesting the user equipment to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; requesting the user equipment to report the storage time of the QoE measurement report; requesting the user equipment to report the service type and / or QoE measurement identification ID of the stored QoE measurement report; requesting the user equipment to report the configuration type of the stored QoE measurement report.

[0394] Optionally, the method further includes: receiving any one or a combination of the following QoE measurement report-related information reported by the user equipment: the size of the stored QoE measurement report; the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the stored QoE measurement report; the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; the storage time of the QoE measurement report; the service type and / or QoE measurement identification ID of the stored QoE measurement report; the configuration type of the stored QoE measurement report; a first identifier used to indicate whether the QoE measurement report has been reported.

[0395] Optionally, the first indication information is a second identifier for instructing the user equipment to resume reporting the QoE measurement report.

[0396] Optionally, the method further includes: receiving one or more QoE measurement reports reported by the user equipment, and receiving any one or a combination of the following information reported by the user equipment: the size of the remaining QoE measurement reports; the storage time of the remaining QoE measurement reports; the service type and / or QoE measurement identification ID of the remaining QoE measurement reports; the configuration type of the remaining QoE measurement reports; the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID; the size of the QoE measurement report corresponding to the configuration type; a first identifier used to indicate whether the QoE measurement report has been reported.

[0397] Optionally, the method further includes: based on the sent first indication information, sending second indication information to the user terminal, where the second indication information is default information for instructing the user terminal to report all QoE measurement reports; or, based on the sent first indication information, sending third indication information to the user terminal, where the third indication information is used to instruct the user terminal to report QoE measurement reports; the third indication information includes any one or a combination of the following: a timer for reporting QoE measurement reports after timeout; a limit on the size of the reported QoE measurement reports; the service type of the reported QoE measurement reports; the service type priority of the reported QoE measurement reports; the QoE measurement identification ID of the reported QoE measurement reports; the QoE measurement identification ID priority of the reported QoE measurement reports; the configuration type of the reported QoE measurement reports; the timing fallback time for reporting QoE measurement reports.

[0398] Optionally, the first indication information is time indication information for instructing the user terminal to report QoE measurement reports.

[0399] Optionally, the time indication information is determined based on the terminal identifier of the user terminal. It should be noted here that the above user terminal and network-side device provided in the embodiments of the present application can implement all the method steps implemented in the above method embodiments and can achieve the same technical effects. Therefore, the same parts and beneficial effects as those in the method embodiments in this embodiment will not be specifically described herein.

[0400] Figure 5 The following is a schematic structural diagram of a QoE measurement report reporting device provided in an embodiment of the present application. This device is applied to a user terminal, as Figure 5 shown. The device includes:

[0401] A first receiving unit 500, configured to receive first indication information of a QoE measurement report sent by a network-side device;

[0402] A reporting unit 510, configured to report a QoE measurement report and / or QoE measurement report-related information to the network-side device according to the first indication information.

[0403] Optionally, the first indication information is used to instruct reporting of QoE measurement reports, and the first indication information includes any one or a combination of the following: a timer for reporting QoE measurement reports after timeout; a limit on the size of the reported QoE measurement reports; the service type of the reported QoE measurement reports; the service type priority of the reported QoE measurement reports; the QoE measurement identification ID of the reported QoE measurement reports; the QoE measurement identification ID priority of the reported QoE measurement reports; the configuration type of the reported QoE measurement reports; the timing fallback time for reporting QoE measurement reports.

[0404] Optionally, the reporting unit 510 is configured to: report a QoE measurement report to a network-side device according to first indication information, and also report remaining QoE measurement report information to the network-side device, where the remaining QoE measurement report information includes any one or a combination of the following information: the size of the remaining QoE measurement report; the storage time of the remaining QoE measurement report; the service type of the remaining QoE measurement report and / or the QoE measurement identification ID; the configuration type of the remaining QoE measurement report; the size of the QoE measurement report corresponding to the service type and / or the QoE measurement identification ID of the remaining QoE measurement report; the size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report; a first identifier for indicating whether the QoE measurement report has been completely reported.

[0405] Optionally, the first indication information is used to request to obtain QoE measurement report-related information; the first indication information includes any one or a combination of the following: a request for the user terminal to report the size of the stored QoE measurement report; a request for the user terminal to report the size of the QoE measurement report corresponding to the service type and / or the QoE measurement identification ID of the stored QoE measurement report; a request for the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; a request for the user terminal to report the storage time of the QoE measurement report; a request for the user terminal to report the service type and / or the QoE measurement identification ID of the stored QoE measurement report; a request for the user terminal to report the configuration type of the stored QoE measurement report.

[0406] Optionally, the QoE measurement report-related information includes any one or a combination of the following: the size of the stored QoE measurement report; the size of the QoE measurement report corresponding to the service type of the stored QoE measurement report and / or the size of the QoE measurement report corresponding to the QoE measurement identification ID; the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; the storage time of the QoE measurement report; the service type and / or the QoE measurement identification ID of the stored QoE measurement report; the configuration type of the stored QoE measurement report; a first identifier for indicating whether the QoE measurement report has been completely reported.

[0407] Optionally, the first indication information is a second identifier for instructing the user terminal to resume reporting the QoE measurement report.

[0408] Optionally, the first receiving unit 500 is further configured to: receive second indication information sent by a network-side device, where the second indication information is used to instruct the user equipment to report all QoE measurement reports; or receive third indication information sent by the network-side device, where the third indication information is used to instruct the user equipment to report QoE measurement reports; the third indication information includes any one or a combination of the following: a timer for reporting QoE measurement reports after timeout; a limit on the size of the reported QoE measurement reports; the service type of the reported QoE measurement reports; the service type priority of the reported QoE measurement reports; the QoE measurement identification ID of the reported QoE measurement reports; the QoE measurement identification ID priority of the reported QoE measurement reports; the configuration type of the reported QoE measurement reports; the timing fallback time for reporting QoE measurement reports.

[0409] Optionally, the first indication information is time indication information for instructing the user equipment to report QoE measurement reports.

[0410] Optionally, the time indication information is determined based on the terminal identifier of the user equipment.

[0411] Figure 6 FIG. is a schematic structural diagram of a reporting device for QoE measurement reports provided by an embodiment of this application. This device is applied to a network-side device, such as Figure 6 shown, and this device includes:

[0412] A sending unit 600, configured to send first indication information of QoE measurement reports to the user equipment;

[0413] A second receiving unit 610, configured to receive the QoE measurement reports and / or QoE measurement report-related information reported by the user equipment according to the first indication information.

[0414] Optionally, the second receiving unit 610 is configured to: receive the QoE measurement reports reported by the user equipment according to the first indication information, and also receive the remaining QoE measurement report information reported by the user equipment, where the remaining QoE measurement report information includes any one or a combination of the following information: the size of the remaining QoE measurement reports; the storage time of the remaining QoE measurement reports; the service type and / or QoE measurement identification ID of the remaining QoE measurement reports; the configuration type of the remaining QoE measurement reports; the size of the QoE measurement reports corresponding to the service type and / or QoE measurement identification ID of the remaining QoE measurement reports; the size of the QoE measurement reports corresponding to the configuration type of the remaining QoE measurement reports; a first identifier for indicating whether the QoE measurement reports have been reported completely.

[0415] Optionally, the sending unit 600 is configured to: send first indication information for requesting to obtain information related to the QoE measurement report to a user terminal, where the first indication information includes any one or a combination of the following: requesting the user terminal to report the size of the stored QoE measurement report; requesting the user terminal to report the service type of the stored QoE measurement report and / or the size of the QoE measurement report corresponding to the QoE measurement identification ID; requesting the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; requesting the user terminal to report the storage time of the QoE measurement report; requesting the user terminal to report the service type and / or the QoE measurement identification ID of the stored QoE measurement report; requesting the user terminal to report the configuration type of the stored QoE measurement report.

[0416] Optionally, the sending unit 600 is further configured to: send second indication information to the user terminal, where the second indication information is used to instruct the user terminal to report all QoE measurement reports; or send third indication information to the user terminal, where the third indication information is used to instruct the user terminal to report QoE measurement reports; the third indication information includes any one or a combination of the following: a timer for reporting the QoE measurement report after timeout; a limit on the size of the reported QoE measurement report; the service type of the reported QoE measurement report; the service type priority of the reported QoE measurement report; the QoE measurement identification ID of the reported QoE measurement report; the QoE measurement identification ID priority of the reported QoE measurement report; the configuration type of the reported QoE measurement report; the timing fallback time for reporting the QoE measurement report.

[0417] It should be noted that the division of units in the embodiments of the present application is illustrative, and is only a logical function division. In actual implementation, there may be other division methods. In addition, in each embodiment of the present application, each functional unit may be integrated in a processing unit, or each unit may exist physically alone, or two or more units may be integrated in one unit. The above integrated units may be implemented in the form of hardware or in the form of software functional units.

[0418] When the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a processor-readable storage medium. Based on this understanding, the technical solution of this application, in essence, or the part that contributes to the prior art, or all or part of this technical solution, can be embodied in the form of a software product. This computer software product is stored in a storage medium and includes several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) or a processor to execute all or part of the steps of the methods described in the various embodiments of this application. The aforementioned storage medium includes: various media that can store program codes, such as USB flash drives, mobile hard disks, read-only memories (ROM), random access memories (RAM), magnetic disks, or optical discs.

[0419] It should be noted here that the above-mentioned device provided in the embodiments of this application can implement all the method steps implemented in the above-mentioned method embodiments and can achieve the same technical effects. The same parts and beneficial effects as those in the method embodiments will not be specifically described in this embodiment.

[0420] On the other hand, the embodiments of this application also provide a processor-readable storage medium. The processor-readable storage medium stores a computer program, and the computer program is used to cause the processor to execute the method for reporting QoE measurement reports provided in the above-mentioned various embodiments, including: receiving first indication information of a QoE measurement report sent by a network-side device; and reporting a QoE measurement report and / or QoE measurement report-related information to the network-side device according to the first indication information.

[0421] On the other hand, the embodiments of this application also provide a processor-readable storage medium. The processor-readable storage medium stores a computer program, and the computer program is used to cause the processor to execute the method for reporting QoE measurement reports provided in the above-mentioned various embodiments, including: sending first indication information of a QoE measurement report to a user terminal; and receiving a QoE measurement report and / or QoE measurement report-related information reported by the user terminal according to the first indication information.

[0422] The processor-readable storage medium can be any available medium or data storage device that the processor can access, including but not limited to magnetic memories (such as floppy disks, hard disks, magnetic tapes, magneto-optical discs (MO), etc.), optical memories (such as CDs, DVDs, BDs, HVDs, etc.), and semiconductor memories (such as ROM, EPROM, EEPROM, non-volatile memories (NANDFLASH), solid-state drives (SSD)).

[0423] Those skilled in the art should understand that the embodiments of the present application can be provided as a method, a system, or a computer program product. Therefore, the present application can take the form of a complete hardware embodiment, a complete software embodiment, or an embodiment combining software and hardware aspects. Moreover, the present application can take the form of a computer program product implemented on one or more computer-usable storage media (including but not limited to disk memories and optical memories, etc.) that contain computer-usable program code.

[0424] The present application is described with reference to the flowcharts and / or block diagrams of methods, apparatuses (systems), and computer program products according to the embodiments of the present application. It should be understood that each flow and / or block in the flowchart and / or block diagram, as well as the combination of flows and / or blocks in the flowchart and / or block diagram, can be implemented by computer-executable instructions. These computer-executable instructions can be provided to the processor of a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processing devices to generate a machine, such that the instructions executed by the processor of the computer or other programmable data processing devices generate means for implementing the functions specified in Figure 1 one or more of the flows Figure 1 or blocks or the combination of blocks.

[0425] These processor-executable instructions can also be stored in a processor-readable memory that can direct a computer or other programmable data processing device to work in a specific manner, such that the instructions stored in the processor-readable memory generate a manufactured article including instruction means that implement the functions specified in Figure 1 one or more of the flows Figure 1 or blocks or the combination of blocks.

[0426] These processor-executable instructions can also be loaded onto a computer or other programmable data processing device, such that a series of operation steps are executed on the computer or other programmable device to generate a computer-implemented process, so that the instructions executed on the computer or other programmable device provide steps for implementing the functions specified in Figure 1 one or more of the flows Figure 1 or blocks or the combination of blocks.

[0427] The user terminal involved in the embodiments of the present application may be a device that provides voice and / or data connectivity to users, such as a handheld device with wireless connection capabilities, or other processing devices connected to a wireless modem, etc. In different systems, the name of the user terminal may also be different. For example, in a 5G system, the user terminal may be referred to as a User Equipment (UE). The wireless terminal device can communicate with one or more core networks (CN) via a radio access network (RAN). The wireless terminal device can be a mobile terminal device, such as a mobile phone (or a "cellular" phone) and a computer with a mobile terminal device. For example, it can be a portable, pocket-sized, handheld, computer-integrated, or vehicle-mounted mobile device that exchanges language and / or data with the radio access network. For example, devices such as Personal Communication Service (PCS) phones, cordless phones, Session Initiated Protocol (SIP) phones, Wireless Local Loop (WLL) stations, Personal Digital Assistant (PDA), etc. The wireless terminal device can also be referred to as a system, a subscriber unit, a subscriber station, a mobile station, a mobile, a remote station, an access point, a remote terminal device, an access terminal device, a user terminal device, a user agent, a user device, which is not limited in the embodiments of the present application.

[0428] The network-side device involved in the embodiments of the present application can be a base station, which can include multiple cells that provide services to terminals. Depending on the specific application scenarios, the base station can also be referred to as an access point, or it can be a device in the access network that communicates with wireless terminal devices through one or more sectors over the air interface, or other names. The network-side device can be used to mutually replace the received air frames and Internet Protocol (IP) packets, and act as a router between the wireless terminal device and the rest of the access network, where the rest of the access network can include an Internet Protocol (IP) communication network. The network-side device can also coordinate the attribute management of the air interface. For example, the network-side device involved in the embodiments of the present application can be a network device (Base Transceiver Station, BTS) in a Global System for Mobile communications (GSM) or Code Division Multiple Access (CDMA), or a network device (NodeB) in a Wide-band Code Division Multiple Access (WCDMA), or an evolved network device (evolutional Node B, eNB or e-NodeB) in a Long Term Evolution (LTE) system, a 5G base station (gNB) in a 5G network architecture (next generation system), or a Home evolved Node B (HeNB), a relay node, a femto, a pico, etc. The embodiments of the present application do not limit this. In some network architectures, the network-side device can include a centralized unit (CU) node and a distributed unit (DU) node, and the centralized unit and the distributed unit can also be geographically separated.

[0429] Obviously, those skilled in the art can make various modifications and variations to the present application without departing from the spirit and scope of the present application. Thus, if these modifications and variations of the present application fall within the scope of the claims of the present application and their equivalent technologies, the present application is also intended to include these modifications and variations.

Claims

1. A method for reporting a quality of experience (QoE) measurement report, characterized in that Applied to a user terminal, including: When the network - side device resumes the reporting of the QoE measurement report of the user terminal, receiving first indication information of the QoE measurement report sent by the network - side device; According to the first indication information, reporting the QoE measurement report and QoE measurement report - related information to the network - side device; The first indication information is used to indicate the reporting of the QoE measurement report, and the first indication information includes any one or a combination of the following: A timer for reporting the QoE measurement report after timeout; Limiting the size of the reported QoE measurement report; The service type of the reported QoE measurement report; The service - type priority of the reported QoE measurement report; The QoE measurement identification ID of the reported QoE measurement report; The QoE - measurement - identification - ID priority of the reported QoE measurement report; The configuration type of the reported QoE measurement report; The timing fallback time for QoE measurement report reporting; The reporting the QoE measurement report and QoE measurement report - related information to the network - side device according to the first indication information includes: According to the first indication information, reporting the QoE measurement report to the network - side device, and also reporting the remaining QoE measurement report information to the network - side device, where the remaining QoE measurement report information includes any one or a combination of the following information: The size of the remaining QoE measurement report; The storage time of the remaining QoE measurement report; The service type and / or QoE measurement identification ID of the remaining QoE measurement report; The configuration type of the remaining QoE measurement report; The size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the remaining QoE measurement report; The size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report; A first identifier used to indicate whether the QoE measurement report has been reported completely.

2. The method for reporting the QoE measurement report according to claim 1, wherein The first indication information is used to request to obtain QoE measurement report - related information; the first indication information includes any one or a combination of the following: Requesting the user terminal to report the size of the stored QoE measurement report; Requesting the user terminal to report the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the stored QoE measurement report; Requesting the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; Requesting the user terminal to report the storage time of the QoE measurement report; Requesting the user terminal to report the service type and / or QoE measurement identification ID of the stored QoE measurement report; Requesting the user terminal to report the configuration type of the stored QoE measurement report.

3. The reporting method of the QoE measurement report according to claim 1, wherein, The QoE measurement report - related information includes any one or a combination of the following: The size of the stored QoE measurement report; The size of the QoE measurement report corresponding to the service type of the stored QoE measurement report and / or the size of the QoE measurement report corresponding to the QoE measurement identification ID; The size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; The storage time of the QoE measurement report; Service type and / or QoE measurement identification ID of the stored QoE measurement report; Configuration type of the stored QoE measurement report; The first identifier used to characterize whether the QoE measurement report has been reported.

4. The method for reporting the QoE measurement report according to claim 1, 2 or 3, characterized in that The method further includes: Receiving second indication information sent by the network-side device, where the second indication information is used to instruct the user terminal to report all QoE measurement reports; or, Receiving third indication information sent by the network-side device, where the third indication information is used to instruct the user terminal to report QoE measurement reports; The third indication information includes any one or a combination of the following: A timer for reporting QoE measurement reports after timeout; Limiting the size of the reported QoE measurement reports; Service type of the reported QoE measurement report; Service type priority of the reported QoE measurement report; QoE measurement identification ID of the reported QoE measurement report; QoE measurement identification ID priority of the reported QoE measurement report; Configuration type of the reported QoE measurement report; Timing fallback time for reporting QoE measurement reports.

5. A method for reporting an experience quality QoE measurement report, characterized in that, Applied to the network-side device, including: When resuming the reporting of QoE measurement reports of the user terminal, sending first indication information of the QoE measurement report to the user terminal; Receiving the QoE measurement report and QoE measurement report-related information reported by the user terminal according to the first indication information; The first indication information is used to instruct the reporting of QoE measurement reports, and the first indication information includes any one or a combination of the following: A timer for reporting QoE measurement reports after timeout; Limiting the size of the reported QoE measurement reports; Service type of the reported QoE measurement report; Service type priority of the reported QoE measurement report; QoE measurement identification ID of the reported QoE measurement report; QoE measurement identification ID priority of the reported QoE measurement report; Configuration type of the reported QoE measurement report; Timing fallback time for reporting QoE measurement reports; The receiving the QoE measurement report and QoE measurement report-related information reported by the user terminal according to the first indication information includes: Receiving the QoE measurement report reported by the user terminal according to the first indication information, and also receiving the remaining QoE measurement report information reported by the user terminal, where the remaining QoE measurement report information includes any one or a combination of the following information: Size of the remaining QoE measurement reports; Storage time of the remaining QoE measurement reports; Service type and / or QoE measurement identification ID of the remaining QoE measurement reports; Configuration type of the remaining QoE measurement reports; Size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the remaining QoE measurement reports; Size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement reports; The first identifier used to characterize whether the QoE measurement report has been reported.

6. The method for reporting the QoE measurement report according to claim 5, characterized in that, Sending the first indication information of the QoE measurement report to the user terminal specifically includes: Send first indication information for requesting to obtain information related to a QoE measurement report to a user terminal, where the first indication information includes any one of the following or a combination thereof: Request the user terminal to report the size of the stored QoE measurement report; Request the user terminal to report the size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the stored QoE measurement report; Request the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; Request the user terminal to report the storage time of the QoE measurement report; Request the user terminal to report the service type and / or QoE measurement identification ID of the stored QoE measurement report; Request the user terminal to report the configuration type of the stored QoE measurement report.

7. The method for reporting a QoE measurement report according to claim 5 or 6, characterized in that The method further includes: Send second indication information to the user terminal, where the second indication information is used to instruct the user terminal to report all QoE measurement reports; or Send third indication information to the user terminal, where the third indication information is used to instruct the user terminal to report QoE measurement reports; The third indication information includes any one of the following or a combination thereof: A timer for reporting a QoE measurement report after timeout; Limit the size of the reported QoE measurement report; The service type of the reported QoE measurement report; The service type priority of the reported QoE measurement report; The QoE measurement identification ID of the reported QoE measurement report; The QoE measurement identification ID priority of the reported QoE measurement report; The configuration type of the reported QoE measurement report; The timing fallback time for reporting the QoE measurement report.

8. A user terminal, including a memory, a transceiver, and a processor: The memory is used to store a computer program; the transceiver is used to transmit and receive data under the control of the processor; the processor is used to read the computer program in the memory and perform the following operations: When the network-side device resumes reporting of the experience quality QoE measurement report of the user terminal, receive the first indication information of the QoE measurement report sent by the network-side device; According to the first indication information, report the QoE measurement report and information related to the QoE measurement report to the network-side device; The first indication information is used to instruct reporting of the QoE measurement report, and the first indication information includes any one of the following or a combination thereof: A timer for reporting a QoE measurement report after timeout; Limit the size of the reported QoE measurement report; The service type of the reported QoE measurement report; The service type priority of the reported QoE measurement report; The QoE measurement identification ID of the reported QoE measurement report; The QoE measurement identification ID priority of the reported QoE measurement report; The configuration type of the reported QoE measurement report; The timing fallback time for reporting the QoE measurement report; The reporting the QoE measurement report and information related to the QoE measurement report to the network-side device according to the first indication information includes: Report a QoE measurement report to the network-side device according to the first indication information, and also report the remaining QoE measurement report information to the network-side device, where the remaining QoE measurement report information includes any one or a combination of the following information: The size of the remaining QoE measurement report; The storage time of the remaining QoE measurement report; The service type of the remaining QoE measurement report and / or the QoE measurement identification ID; The configuration type of the remaining QoE measurement report; The size of the QoE measurement report corresponding to the service type and / or the QoE measurement identification ID of the remaining QoE measurement report; The size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report; A first identifier used to indicate whether the QoE measurement report has been reported completely.

9. The user terminal according to claim 8, wherein The first indication information is used to request to obtain QoE measurement report-related information; the first indication information includes any one or a combination of the following: Request the user terminal to report the size of the stored QoE measurement report; Request the user terminal to report the size of the QoE measurement report corresponding to the service type and / or the QoE measurement identification ID of the stored QoE measurement report; Request the user terminal to report the size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; Request the user terminal to report the storage time of the QoE measurement report; Request the user terminal to report the service type and / or the QoE measurement identification ID of the stored QoE measurement report; Request the user terminal to report the configuration type of the stored QoE measurement report.

10. The user terminal according to claim 8, wherein The QoE measurement report-related information includes any one or a combination of the following: The size of the stored QoE measurement report; The size of the QoE measurement report corresponding to the service type of the stored QoE measurement report and / or the size of the QoE measurement report corresponding to the QoE measurement identification ID; The size of the QoE measurement report corresponding to the configuration type of the stored QoE measurement report; The storage time of the QoE measurement report; The service type and / or the QoE measurement identification ID of the stored QoE measurement report; The configuration type of the stored QoE measurement report; A first identifier used to indicate whether the QoE measurement report has been reported completely.

11. The user terminal according to claim 8, 9 or 10, characterized in that, The operation further includes: Receiving second indication information sent by the network-side device, where the second indication information is used to instruct the user terminal to report all QoE measurement reports; or, Receiving third indication information sent by the network-side device, where the third indication information is used to instruct the user terminal to report QoE measurement reports; The third indication information includes any one or a combination of the following: A timer for reporting QoE measurement reports after timeout; Restricting the size of the reported QoE measurement report; The service type of the reported QoE measurement report; The service type priority of the reported QoE measurement report; The QoE measurement identification ID of the reported QoE measurement report; The QoE measurement identification ID priority of the reported QoE measurement report; The configuration type of the reported QoE measurement report; The timing fallback time for reporting QoE measurement reports.

12. A network-side device, including a memory, a transceiver, and a processor: A memory for storing computer programs; a transceiver for transmitting and receiving data under the control of the processor; a processor for reading the computer programs in the memory and performing the following operations: When the reporting of the quality of experience (QoE) measurement report of the user terminal is resumed, sending first indication information of the QoE measurement report to the user terminal; Receiving the QoE measurement report and QoE measurement report-related information reported by the user terminal according to the first indication information; The first indication information is used to indicate the reporting of the QoE measurement report, and the first indication information includes any one or a combination of the following: A timer for reporting the QoE measurement report after timeout; Limiting the size of the reported QoE measurement report; The service type of the reported QoE measurement report; The service type priority of the reported QoE measurement report; The QoE measurement identification ID of the reported QoE measurement report; The QoE measurement identification ID priority of the reported QoE measurement report; The configuration type of the reported QoE measurement report; The timing fallback time for reporting the QoE measurement report; The receiving the QoE measurement report and QoE measurement report-related information reported by the user terminal according to the first indication information includes: Receiving the QoE measurement report reported by the user terminal according to the first indication information, and further receiving the remaining QoE measurement report information reported by the user terminal, where the remaining QoE measurement report information includes any one or a combination of the following information: The size of the remaining QoE measurement report; The storage time of the remaining QoE measurement report; The service type and / or QoE measurement identification ID of the remaining QoE measurement report; The configuration type of the remaining QoE measurement report; The size of the QoE measurement report corresponding to the service type and / or QoE measurement identification ID of the remaining QoE measurement report; The size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report; A first identifier for indicating whether the QoE measurement report has been reported completely.

13. A reporting device for reporting an experience quality QoE measurement report, characterized in that, Applied to a user terminal, including: A first receiving unit for receiving the first indication information of the QoE measurement report sent by the network side device when the network side device resumes the reporting of the QoE measurement report of the user terminal; A reporting unit for reporting the QoE measurement report and QoE measurement report-related information to the network side device according to the first indication information; The first indication information is used to indicate the reporting of the QoE measurement report, and the first indication information includes any one or a combination of the following: A timer for reporting the QoE measurement report after timeout; Limiting the size of the reported QoE measurement report; The service type of the reported QoE measurement report; The service type priority of the reported QoE measurement report; The QoE measurement identification ID of the reported QoE measurement report; The QoE measurement identification ID priority of the reported QoE measurement report; The configuration type of the reported QoE measurement report; The timing fallback time for reporting the QoE measurement report; The reporting unit is specifically used for: Report a QoE measurement report to the network-side device according to the first indication information, and also report the remaining QoE measurement report information to the network-side device, where the remaining QoE measurement report information includes any one or a combination of the following information: The size of the remaining QoE measurement report; The storage time of the remaining QoE measurement report; The service type of the remaining QoE measurement report and / or the QoE measurement identification ID; The configuration type of the remaining QoE measurement report; The size of the QoE measurement report corresponding to the service type and / or the QoE measurement identification ID of the remaining QoE measurement report; The size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report; A first identifier used to indicate whether the QoE measurement report has been reported completely.

14. A reporting device for reporting an experience quality QoE measurement report, characterized in that, Applied to the network-side device, including: A sending unit, configured to send the first indication information of the QoE measurement report to the user terminal in the case of resuming the reporting of the QoE measurement report of the user terminal; A second receiving unit, configured to receive the QoE measurement report and the QoE measurement report-related information reported by the user terminal according to the first indication information; The first indication information is used to indicate reporting the QoE measurement report, and the first indication information includes any one or a combination of the following: A timer for reporting the QoE measurement report after timeout; The size of restricting the reporting of the QoE measurement report; The service type of the reported QoE measurement report; The service type priority of the reported QoE measurement report; The QoE measurement identification ID of the reported QoE measurement report; The QoE measurement identification ID priority of the reported QoE measurement report; The configuration type of the reported QoE measurement report; The timing fallback time for reporting the QoE measurement report; The second receiving unit is specifically configured to: Receive the QoE measurement report and the QoE measurement report-related information reported by the user terminal according to the first indication information, specifically including: Receive the QoE measurement report reported by the user terminal according to the first indication information, and also receive the remaining QoE measurement report information reported by the user terminal, where the remaining QoE measurement report information includes any one or a combination of the following information: The size of the remaining QoE measurement report; The storage time of the remaining QoE measurement report; The service type of the remaining QoE measurement report and / or the QoE measurement identification ID; The configuration type of the remaining QoE measurement report; The size of the QoE measurement report corresponding to the service type and / or the QoE measurement identification ID of the remaining QoE measurement report; The size of the QoE measurement report corresponding to the configuration type of the remaining QoE measurement report; A first identifier used to indicate whether the QoE measurement report has been reported completely.

15. A processor-readable storage medium, characterized in that, The processor-readable storage medium stores a computer program, and the computer program is used to cause the processor to execute the method according to any one of claims 1 to 4, or execute the method according to any one of claims 5 to 7.

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