A method and system for querying the status of express delivery and a computer device

Abstract

This application relates to a method, system, and computer device for querying express delivery status, belonging to the field of logistics technology. The query method includes: real-time detection of inquiry messages; address parsing of the inquiry messages to obtain the recipient address; determining the corresponding receipt status based on the recipient address according to a preset outage table; if the receipt status is abnormal, generating undeliverable status information; if the receipt status is normal, obtaining the sender address according to the inquiry message; determining the corresponding logistics network based on a preset logistics database, according to the sender address and the recipient address; and generating corresponding express delivery status information based on the logistics network according to the preset outage table; wherein the express delivery status information is either deliverable or undeliverable. This application can reduce the occurrence of situations where goods cannot be shipped normally after being ordered or where express deliveries are returned after being shipped, thus improving the transaction experience for both buyers and sellers.

Description

Technical Field

[0001] This application relates to the field of logistics technology, and in particular to a method, system and computer equipment for express delivery status inquiry. Background Technology

[0002] With the continuous improvement of living standards, online shopping has become the preferred shopping method due to its convenience, speed, wide variety of products, and affordable prices. The rise of online shopping has also driven the rapid development of express delivery and logistics services, which have gradually become necessities in people's lives.

[0003] Currently, logistics services in many parts of the country are frequently experiencing regional transportation disruptions, and some express delivery outlets are even unable to accept and send packages normally, causing many merchants to frequently face the problem of goods being suspended from delivery.

[0004] Regarding the aforementioned technologies, the inventors have discovered at least the following problems: Due to the large number of daily orders and the wide distribution of shipping addresses, it is inconvenient for merchants to keep track of the status of courier services in various locations, which often results in situations where goods cannot be shipped normally after being placed or are returned after being shipped, thus affecting the transaction experience for both buyers and sellers. Summary of the Invention

[0005] To reduce the occurrence of situations where goods cannot be shipped after being ordered or are returned after being sent, and to improve the transaction experience for both buyers and sellers, this application provides a method, system, and computer device for querying express delivery status.

[0006] Firstly, this application provides a method for querying express delivery status, employing the following technical solution:

[0007] A method for querying express delivery status, the method comprising:

[0008] Real-time detection of query messages;

[0009] The query message is parsed to obtain the recipient address;

[0010] Based on the preset outage table, the corresponding receiving status is determined according to the receiving address. If the receiving status is abnormal, undeliverable status information is generated.

[0011] If the receipt status is normal, then obtain the sender address based on the query message;

[0012] Based on a pre-set logistics database, the corresponding logistics network is determined according to the sender's address and the recipient's address; and

[0013] Based on a preset suspension schedule, corresponding express delivery status information is generated according to the logistics network; wherein, the express delivery status information is either deliverable status information or undeliverable status information.

[0014] By adopting the above technical solution, since the receipt status at the destination directly affects the overall delivery status, the system first queries the receipt status corresponding to a specific destination based on the inquiry message. If the receipt status is abnormal, the delivery status can be directly determined as undeliverable, eliminating the need for further judgment and allowing the undeliverable status information to be sent directly. This optimizes the judgment process and reduces algorithm complexity. If the receipt status is normal, the logistics network is then used to further determine the delivery status and generate corresponding delivery status information. This reduces the occurrence of situations where goods cannot be shipped normally after being ordered or where packages are returned after being shipped, greatly improving the transaction experience for both buyers and sellers.

[0015] Optionally, the step of determining the corresponding delivery status based on the delivery address according to the preset outage table includes:

[0016] The corresponding logistics outlet is determined based on the delivery address;

[0017] Based on a preset shutdown schedule, determine whether the logistics outlet is in a state of courier service suspension.

[0018] If not, the receiving status corresponding to the receiving address is determined to be normal; if yes, the receiving status corresponding to the receiving address is determined to be abnormal.

[0019] By adopting the above technical solution, the system can determine whether the logistics outlet corresponding to the delivery address is in a state of courier service suspension based on the preset suspension schedule, thereby knowing the delivery status of the delivery address, which is convenient and fast.

[0020] Optionally, the query message comes from a group; the step of obtaining the mailing address based on the query message includes:

[0021] Determine the source group of the query message;

[0022] Obtain the group attributes of the source group;

[0023] Based on a preset group database, the corresponding logistics network points are determined according to the group attributes of the source groups; and

[0024] Obtain the address of the logistics network point to get the sender's address.

[0025] By adopting the above technical solution, each logistics outlet is assigned a corresponding group. All merchants who send packages through a particular logistics outlet are in that group. Before shipping, merchants can send inquiry messages to the corresponding group. Therefore, the corresponding logistics outlet can be identified based on the source group of the inquiry message, and the outlet address is the shipping address of the merchant who sent the inquiry message. By setting up groups, it is easier to coordinate and manage the shipment, and the efficiency of information acquisition is improved.

[0026] Optionally, the logistics network includes multiple logistics routes;

[0027] The step of generating corresponding express delivery status information based on the preset suspension schedule and the logistics network includes:

[0028] Each logistics path within the logistics network is determined to be a deliverable logistics path. If a deliverable logistics path exists within the logistics network, a deliverable status information is generated; otherwise, an undeliverable status information is generated.

[0029] By adopting the above technical solution, using the sender's address as the starting point and the recipient's address as the ending point, a logistics network composed of multiple logistics paths can be obtained. By determining whether each logistics path within the network is a deliverable path, the package status can be determined as deliverable if any one of them exists; otherwise, it is determined as undeliverable. Since logistics paths may be paralyzed due to unforeseen disasters during delivery, this directly affects the package status. Therefore, even after determining that the recipient's address is in a normal state, there is still a possibility that the package cannot be delivered from the sender's address to that recipient's address. By judging multiple logistics paths within the logistics network, the accuracy of the package status information is improved.

[0030] Optionally, the logistics route is formed by connecting multiple logistics outlets;

[0031] The step of determining whether the logistics route is a deliverable logistics route includes:

[0032] Based on a preset outage list, it is determined whether there are any logistics outlets on the logistics route that are in a state of courier service suspension. If not, it is a deliverable logistics route; if so, it is an undeliverable logistics route.

[0033] By adopting the above technical solution, it can be determined whether the logistics route is a deliverable route by judging whether there is a situation where express delivery is suspended at each logistics point along the logistics route.

[0034] Optional, also includes:

[0035] Based on the source group of the inquiry message, the express delivery status information is pushed to the source group.

[0036] By adopting the above technical solution, the express delivery status information is pushed to the source group. Merchants can then determine whether the package can be delivered based on the express delivery status information, thereby helping them to pre-screen areas that cannot be delivered to, effectively improving their shipping efficiency. It also facilitates timely communication between merchants and customers regarding the express delivery status, helping merchants to conduct transactions efficiently.

[0037] Optional, also includes:

[0038] The system acquires real-time updates on the parcel delivery and receipt status of each logistics network point, and updates the preset suspension schedule based on the parcel delivery and receipt status updates; wherein, the parcel delivery and receipt status updates include the logistics network point number and the corresponding parcel delivery and receipt status.

[0039] By adopting the above technical solution, the express delivery status of each logistics network point may change at any time due to the impact of various unforeseen disasters. Therefore, by obtaining the express delivery status of each logistics network point in real time and updating the preset suspension table, the accuracy and real-time performance of the data are improved, making it easier to deal with various emergencies.

[0040] Secondly, this application provides a courier status query system, which adopts the following technical solution:

[0041] A courier status inquiry system, the system comprising:

[0042] The query message detection module is used to detect query messages in real time.

[0043] The mailing address generation module is used to parse the query message to obtain the mailing address;

[0044] The receiving status determination module is used to determine the corresponding receiving status based on the receiving address according to a preset outage table.

[0045] The first express delivery status information generation module is used to generate undeliverable status information when the receipt status is abnormal.

[0046] The mailing address acquisition module is used to acquire the mailing address based on the query message when the receiving status is normal.

[0047] The logistics network determination module is used to determine the corresponding logistics network based on a preset logistics database, according to the sender address and the recipient address;

[0048] The second express delivery status information generation module is also used to generate corresponding express delivery status information based on the preset suspension schedule and the logistics network; wherein, the express delivery status information is either deliverable status information or undeliverable status information.

[0049] By adopting the above technical solution, merchants can confirm whether a package can be delivered to a specific address by sending an inquiry message. The recipient address obtained from the inquiry message, combined with a pre-set suspension list, determines the package's status. If the status is abnormal, the package is deemed undeliverable; if normal, the sender address is obtained from the inquiry message. The corresponding logistics network is then determined using the sender and recipient addresses, and the corresponding package status information is generated based on the pre-set suspension list and the logistics network. By sending an inquiry message, merchants can query the package status information for a specific address, reducing the occurrence of orders not being shipped or packages being returned. This also facilitates timely communication between merchants and customers regarding package status, significantly improving the transaction experience for both buyers and sellers.

[0050] Thirdly, this application provides a computer device, which adopts the following technical solution:

[0051] A computer device includes a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor, when executing the program, implements the method as described in any one of the first aspects.

[0052] Fourthly, this application provides a computer-readable storage medium storing a computer program that can be loaded by a processor and executed as in any of the methods in the first aspect.

[0053] In summary, this application includes at least one of the following beneficial technical effects: When a merchant needs to confirm whether a certain delivery address is deliverable, they can confirm by sending an inquiry message. Based on the delivery address obtained from the inquiry message and a preset suspension list, the delivery status of that address can be determined. If the status is abnormal, the delivery status is determined to be undeliverable; if the status is normal, the sender address is obtained from the inquiry message. The corresponding logistics network can be determined using the sender address and the delivery address. Then, based on the preset suspension list and the logistics network, the corresponding delivery status information can be generated. By sending an inquiry message, the delivery status information corresponding to a certain delivery address can be queried, thereby reducing the occurrence of situations where goods cannot be shipped normally after being ordered or where packages are returned after being shipped. It also facilitates timely communication between merchants and customers regarding delivery status, greatly improving the transaction experience for both buyers and sellers. Attached Figure Description

[0054] Figure 1 This is a flowchart illustrating a method for querying express delivery status according to one embodiment of this application.

[0055] Figure 2 This is a flowchart illustrating another embodiment of the express delivery status query method of this application.

[0056] Figure 3 This is a flowchart illustrating another embodiment of the express delivery status query method of this application.

[0057] Figure 4 This is a structural block diagram of a courier status query system according to one embodiment of this application. Detailed Implementation

[0058] To make the purpose, technical solution, and advantages of this application clearer, the following description is provided in conjunction with the appendix. Figure 1-4 The present application will be further described in detail below with reference to embodiments. It should be understood that the specific embodiments described herein are for illustrative purposes only and are not intended to limit the scope of the application.

[0059] This application discloses a method for querying the status of express delivery.

[0060] Reference Figure 1 A method for tracking express delivery status, the method includes:

[0061] Step S101: Real-time detection of query messages;

[0062] When merchants need to determine whether a certain recipient address can be delivered, they can confirm by sending an inquiry message. The content of the inquiry message can be in the text format of "Can it be delivered to a certain address?" or "Can it be delivered to a certain address?"

[0063] Step S102: Perform address parsing on the query message to obtain the recipient address;

[0064] Specifically, by parsing the address text based on the text content of the query message, the recipient address contained in the query message text can be obtained;

[0065] Step S103: Based on the preset outage table, determine the corresponding delivery status according to the delivery address;

[0066] The preset suspension list includes multiple logistics outlets that are currently suspended from express delivery. This list is stored in the express delivery service center and is compiled by the center based on the express delivery status of each outlet. When an outlet suspends delivery for any reason, it will be added to the preset suspension list. In addition, logistics outlets are nodes in the logistics network, mainly referring to storage and transportation warehouses, distribution warehouses, and transit warehouses. Each outlet has its own address corresponding to its geographical region.

[0067] Step S104: Determine whether the receipt status is abnormal.

[0068] Step S105: If the receipt status is abnormal, generate undeliverable status information.

[0069] Step S106: If the receipt status is normal, obtain the sender address based on the query message;

[0070] Step S107: Based on the preset logistics database, determine the corresponding logistics network according to the sender's address and recipient's address;

[0071] The preset logistics database includes all logistics paths corresponding to two randomly selected logistics outlets from all logistics outlets, which are respectively used as the starting point and the ending point. These logistics paths can be imported into the preset logistics database after being pre-drawn. In this embodiment, all logistics paths can be determined based on the logistics outlets corresponding to the sender's address and the logistics outlets corresponding to the recipient's address. The set of all logistics paths is the corresponding logistics chain network.

[0072] Step S108: Based on the preset suspension schedule, generate corresponding express delivery status information according to the logistics network;

[0073] The express delivery status information is either deliverable or undeliverable. Deliverable status information means that the recipient address parsed from the query message can be delivered, while undeliverable status information means that the recipient address parsed from the query message cannot be delivered.

[0074] In the above implementation, when a merchant needs to confirm whether a certain delivery address can be delivered, they can send an inquiry message to confirm. Then, based on a preset suspension table and the delivery address obtained from the inquiry message, the delivery status of the address can be determined. If the status is abnormal, the delivery status is determined to be undeliverable. If the delivery status is normal, the sender address is obtained from the inquiry message. The corresponding logistics network can be determined through the sender address and the delivery address. Then, the corresponding delivery status information can be generated based on the preset suspension table and the logistics network.

[0075] Since the receipt status at the destination directly affects the overall delivery status, the system first queries the receipt status corresponding to a specific destination based on the inquiry message. If the receipt status is abnormal, the delivery status can be directly determined as undeliverable, eliminating the need for further judgment and allowing the undeliverable status information to be sent directly. This optimizes the judgment process and reduces algorithm complexity. If the receipt status is normal, the system further judges the delivery status by combining the logistics network and generates corresponding delivery status information. This reduces the occurrence of situations where goods cannot be shipped normally after being placed or where packages are returned after being shipped, greatly improving the transaction experience for both buyers and sellers.

[0076] In one implementation method, the inquiry message comes from a group; each logistics outlet establishes a corresponding group, and all merchants who send packages through a certain logistics outlet are in that group. Before shipping, merchants can send an inquiry message to the corresponding group to confirm whether a certain delivery address can be delivered.

[0077] Reference Figure 2 As one implementation of step S103, the specific steps for determining the corresponding delivery status based on the delivery address according to the preset outage table include:

[0078] S1031, Determine the corresponding logistics outlet based on the recipient address;

[0079] Each logistics outlet has a pre-recorded address, and the logistics outlet corresponding to the receiving address can be identified as the logistics outlet closest to that receiving address.

[0080] S1032, Based on the preset shutdown schedule, determine whether the logistics network is in a state of courier service suspension;

[0081] Among them, if the logistics point is found in the preset suspension list, it can be determined that the express delivery is suspended.

[0082] S1033, if not, then determine that the receiving status corresponding to the receiving address is normal;

[0083] S1034, if yes, then determine that the receiving status corresponding to the receiving address is abnormal.

[0084] In the above implementation, the logistics network corresponding to the delivery address is determined to be in a state of courier service suspension based on the preset suspension table, thereby knowing the delivery status of the delivery address, which is convenient and quick.

[0085] Reference Figure 3 As one implementation of step S106, the specific steps for obtaining the sender's address based on the query message include:

[0086] Step S1061: Determine the source group of the query message;

[0087] Step S1062: Obtain the group attributes of the source group;

[0088] Each group has a pre-set corresponding Open ID, which is a unique identifier for each group;

[0089] Step S1063: Based on the preset group database, determine the corresponding logistics outlets according to the group attributes of the source group;

[0090] The preset group database includes the correspondence between the Open IDs of multiple source groups and logistics outlets, with each source group's Open ID corresponding to a logistics outlet.

[0091] Step S1064: Obtain the address of the logistics network point to get the sender's address;

[0092] The addresses of each logistics outlet can be pre-entered.

[0093] In the above implementation, the corresponding logistics outlet can be determined based on the source group of the inquiry message, and the address of the logistics outlet is the shipping address of the merchant who sent the inquiry message. By setting up groups, it is easier to manage in a coordinated manner and improve the efficiency of information acquisition.

[0094] As one implementation of step S108, the specific steps for generating corresponding express delivery status information based on a preset suspension schedule and the logistics network include:

[0095] Each logistics path within the logistics network is determined to be a deliverable path. If a deliverable path exists within the logistics network, a deliverable status is generated; otherwise, an undeliverable status is generated.

[0096] By using the sender's address as the starting point and the recipient's address as the ending point, a logistics network consisting of multiple logistics paths can be obtained. By determining whether each logistics path in the logistics network is a deliverable path, the status of the express delivery can be determined as deliverable as long as any deliverable path exists.

[0097] In the above implementation, since the logistics path may be paralyzed due to the impact of sudden disasters during the express delivery process, this situation will still directly affect the express delivery status; therefore, even after determining that the receiving address is in a normal state, there may still be a possibility that the package cannot be sent from the sending address to the receiving address. By judging multiple logistics paths within the logistics chain network, the accuracy of express delivery status information is improved.

[0098] As one method for determining whether a logistics route is a deliverable route, the specific steps include:

[0099] Based on a pre-set outage list, determine whether there are any logistics outlets on the logistics route that are out of service. If not, the route is a deliverable logistics route; if so, it is an undeliverable logistics route.

[0100] The logistics route is composed of multiple logistics outlets connected together. If any logistics outlet on a certain logistics route is in a state of suspension of express delivery due to the impact of a sudden disaster, the entire logistics route will be affected and express delivery will be paralyzed. The logistics route can be judged as an undeliverable logistics route.

[0101] In the above implementation, by determining whether any of the logistics outlets along the logistics route are in a state of courier service suspension, it can be determined whether the logistics route is a deliverable logistics route.

[0102] As a further implementation of the express delivery status query method, after generating the corresponding express delivery status information based on the logistics network, it also includes:

[0103] Based on the source group of the inquiry message, the express delivery status information is pushed to the source group.

[0104] Among these features, the delivery status information can be pushed to the chat box of the source group via chat messages, so that merchants can be informed quickly and the confirmation efficiency can be improved.

[0105] In the above implementation, the express delivery status information is pushed to the source group, so that merchants can determine whether the package can be delivered. This helps merchants to filter out areas that cannot be delivered to in advance, effectively improving the merchants' delivery efficiency. It also makes it convenient for merchants to communicate the express delivery status with customers in a timely manner, helping merchants to conduct transactions efficiently.

[0106] As a further implementation of the express delivery status query method, the query method also includes:

[0107] The system acquires real-time updates on the delivery and pickup status of express parcels from various logistics outlets and updates the pre-set suspension schedule based on these updates. The delivery and pickup status updates include the logistics outlet number and the corresponding delivery and pickup status.

[0108] The terminal equipment at each logistics outlet is wirelessly connected to the terminal equipment at the express service center, and the logistics outlets can provide feedback by sending updates on the status of express delivery and receipt.

[0109] In the above implementation, due to the impact of various unforeseen disasters, the status of express delivery at each logistics network point may change at any time. Therefore, by obtaining the express delivery status of each logistics network point in real time and updating the preset suspension table, the accuracy and real-time performance of the data are improved, making it easier to deal with various emergencies.

[0110] It should be noted that, due to the large number of logistics outlets, there may still be omissions in updating the receipt and dispatch status information even when receiving real-time updates from each outlet. Therefore, the preset suspension table can also be set as an online form, and staff at each logistics outlet can log in to the online form to update the preset suspension table in a timely manner, thereby further improving the accuracy and timeliness of the data.

[0111] This application also discloses a courier status query system.

[0112] Reference Figure 4 A courier status tracking system, the system comprising:

[0113] The query message detection module is used to detect query messages in real time.

[0114] The mailing address generation module is used to parse the query message to obtain the mailing address;

[0115] The receiving status determination module is used to determine the corresponding receiving status based on the receiving address according to a preset outage table.

[0116] The first express delivery status information generation module is used to generate undeliverable status information when the receipt status is abnormal.

[0117] The sender address retrieval module is used to obtain the sender address based on the query message when the receipt status is normal.

[0118] The logistics network determination module is used to determine the corresponding logistics network based on a preset logistics database and the sender's address and recipient's address.

[0119] The second express delivery status information generation module is also used to generate corresponding express delivery status information based on a preset suspension schedule and the logistics network; wherein, the express delivery status information is either deliverable status information or undeliverable status information.

[0120] In the above implementation, since the receipt status at the destination directly affects the overall delivery status, the receipt status at a specific destination is first queried based on the query message. If the receipt status is abnormal, the delivery status can be directly determined as undeliverable, eliminating the need for further judgment. The undeliverable status information can be sent directly, thus optimizing the judgment process and reducing algorithm complexity. If the receipt status is normal, the delivery status is further determined by combining the logistics network, and corresponding delivery status information is generated. This reduces the occurrence of situations where goods cannot be shipped normally after being ordered or are returned after being shipped, greatly improving the transaction experience for both buyers and sellers.

[0121] As one implementation of the receipt status determination module, the receipt status determination module includes:

[0122] The logistics outlet confirmation unit is used to determine the corresponding logistics outlet based on the recipient address.

[0123] The judgment unit is used to determine whether the logistics network point is in the state of express delivery suspension based on the preset suspension table. If not, the first judgment result is output; if yes, the second judgment result is output.

[0124] The receiving status determination unit is used to respond to the first judgment result and confirm that the receiving status corresponding to the receiving address is normal, and is also used to respond to the second judgment result and confirm that the receiving status corresponding to the receiving address is abnormal.

[0125] In the above implementation, the logistics network corresponding to the delivery address is determined to be in a state of courier service suspension based on the preset suspension table, thereby knowing the delivery status of the delivery address, which is convenient and quick.

[0126] As one implementation of the sender address acquisition module, the sender address acquisition module includes:

[0127] Source group determination unit, used to determine the source group of the query message;

[0128] The group attribute retrieval unit is used to retrieve the group attributes of the source group;

[0129] The logistics outlet determination unit is used to determine the corresponding logistics outlet based on the group attributes of the source group, according to a preset group database.

[0130] The shipping address generation unit is used to obtain the address of the logistics network point and thus the shipping address.

[0131] In the above implementation, the corresponding logistics outlet can be determined based on the source group of the inquiry message, and the address of the logistics outlet is the shipping address of the merchant who sent the inquiry message. By setting up groups, it is easier to manage in a coordinated manner and improve the efficiency of information acquisition.

[0132] As one implementation of the second express delivery status information generation module, the second express delivery status information generation module includes:

[0133] The deliverable logistics route determination unit is used to determine whether each logistics route within the logistics chain network is a deliverable logistics route.

[0134] The deliverable status information generation unit is used to generate deliverable status information when a deliverable logistics path exists within the logistics chain network.

[0135] The undeliverable status information generation unit is also used to generate undeliverable status information when there is no deliverable logistics path within the logistics chain network.

[0136] In the above implementation, even after determining that the delivery status of the recipient address is normal, there may still be a possibility that the package cannot be delivered from the sender address to the recipient address. Therefore, by judging multiple logistics paths within the logistics network, the accuracy of the express delivery status information is improved.

[0137] As one implementation of the deliverable logistics route determination unit, the deliverable logistics route determination unit is configured to: determine whether there are logistics outlets on the logistics route that are in a state of express delivery suspension based on a preset suspension table; if not, it is a deliverable logistics route; if so, it is an undeliverable logistics route.

[0138] In the above implementation, by determining whether any of the logistics outlets along the logistics route are in a state of courier service suspension, it can be determined whether the logistics route is a deliverable logistics route.

[0139] As a further implementation of the express delivery status query system, the express delivery status query system also includes:

[0140] The express delivery status information push module is used to push express delivery status information to the source group based on the source group of the inquiry message.

[0141] In the above implementation, the express delivery status information is pushed to the source group, and merchants can use the express delivery status information to determine whether delivery is possible, thereby helping merchants to filter out areas that cannot be delivered in advance, effectively improving merchants' delivery efficiency and helping them to conduct transactions efficiently.

[0142] As a further implementation of the express delivery status query system, the express delivery status query system also includes:

[0143] The update information acquisition module is used to acquire real-time updates on the parcel delivery and receipt status of each logistics network point; the parcel delivery and receipt status update information includes the logistics network point number and the corresponding parcel delivery and receipt status;

[0144] The update module is used to update the preset suspension schedule based on the express delivery status update information.

[0145] In the above implementation, due to the impact of various unforeseen disasters, the status of express delivery at each logistics network point may change at any time. Therefore, by obtaining the express delivery status of each logistics network point in real time and updating the preset suspension table, the accuracy and real-time performance of the data are improved, making it easier to deal with various emergencies.

[0146] The express delivery status query system of this application can implement any of the above-mentioned express delivery status query methods, and the specific working process of the express delivery status query system can be referred to the corresponding process in the above-mentioned method embodiments.

[0147] It should be noted that the descriptions of each embodiment in the above embodiments have different focuses. For parts not described in detail in a certain embodiment, please refer to the relevant descriptions in other embodiments.

[0148] This application also discloses a computer device.

[0149] A computer device includes a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor executes the program to implement the express delivery status query method described above.

[0150] This application also discloses a computer-readable storage medium.

[0151] A computer-readable storage medium storing a computer program that can be loaded by a processor and executed as any of the express delivery status query methods described above.

[0152] The computer-readable storage medium may be any tangible medium that contains or stores a program that may be used by or in connection with an instruction execution system, apparatus, or device; the program code contained on the computer-readable medium may be transmitted using any suitable medium, including but not limited to wireless, wire, optical fiber, RF, or any suitable combination thereof.

[0153] In the several embodiments provided by this invention, it should be understood that the provided methods and systems can be implemented in other ways. For example, the device embodiments described above are merely illustrative; for example, the division of a certain module is merely a logical functional division, and in actual implementation there may be other division methods, such as multiple modules can be combined or integrated into another system, or some features can be ignored or not executed.

[0154] The above are all preferred embodiments of this application and are not intended to limit the scope of protection of this application. Any feature disclosed in this specification (including the abstract and drawings) may be replaced by other equivalent or similar features unless specifically stated otherwise. That is, unless specifically stated otherwise, each feature is only one example of a series of equivalent or similar features.

Claims

1. A method for querying express delivery status, characterized in that, The query method includes: Real-time detection of query messages; The query message is parsed to obtain the recipient address; Based on a preset outage list, the corresponding delivery status is determined according to the delivery address. If the delivery status is abnormal, undeliverable status information is generated. The preset outage list includes multiple logistics outlets that are in the outage status. If the receipt status is normal, then obtain the sender address based on the query message; Based on a pre-set logistics database, a corresponding logistics network is determined according to the sender's address and the recipient's address; wherein, the pre-set logistics database includes all logistics paths corresponding to two randomly selected logistics outlets as the origin and destination, respectively; and, Based on the preset suspension schedule, corresponding express delivery status information is generated according to the logistics network; wherein, the express delivery status information is either deliverable status information or undeliverable status information. The inquiry message came from the group; The step of obtaining the mailing address based on the query message includes: Determine the source group of the query message; Obtain the group attributes of the source group; Based on a preset group database, the corresponding logistics network points are determined according to the group attributes of the source groups; and Obtain the address of the logistics network point to get the sender's address; The logistics network includes multiple logistics routes; the step of generating corresponding express delivery status information based on the logistics network according to a preset suspension schedule includes: Each logistics path within the logistics network is determined to be a deliverable logistics path. If a deliverable logistics path exists within the logistics network, a deliverable status information is generated; otherwise, an undeliverable status information is generated.

2. The method for querying express delivery status according to claim 1, characterized in that, The step of determining the corresponding delivery status based on the delivery address according to the preset outage table includes: The corresponding logistics outlet is determined based on the delivery address; Based on a preset shutdown schedule, determine whether the logistics outlet is in a state of courier service suspension. If not, the receiving status corresponding to the receiving address is determined to be normal; if yes, the receiving status corresponding to the receiving address is determined to be abnormal.

3. The method for querying express delivery status according to claim 1, characterized in that, The logistics route is composed of multiple logistics outlets connected together; The step of determining whether the logistics route is a deliverable logistics route includes: Based on a preset outage list, it is determined whether there are any logistics outlets on the logistics route that are in a state of courier service suspension. If not, it is a deliverable logistics route; if so, it is an undeliverable logistics route.

4. The method for querying express delivery status according to claim 1, characterized in that, Also includes: Based on the source group of the inquiry message, the express delivery status information is pushed to the source group.

5. A method for querying express delivery status according to any one of claims 1 to 4, characterized in that, Also includes: The system acquires real-time updates on the parcel delivery and receipt status of each logistics network point, and updates the preset suspension schedule based on the parcel delivery and receipt status updates; wherein, the parcel delivery and receipt status updates include the logistics network point number and the corresponding parcel delivery and receipt status.

6. A courier status inquiry system, characterized in that, A method for querying express delivery status according to any one of claims 1 to 5, the query system comprising: The query message detection module is used to detect query messages in real time. The mailing address generation module is used to parse the query message to obtain the mailing address; The receiving status determination module is used to determine the corresponding receiving status based on the receiving address according to a preset outage table. The first express delivery status information generation module is used to generate undeliverable status information when the receipt status is abnormal. The mailing address acquisition module is used to acquire the mailing address based on the query message when the receiving status is normal. The logistics network determination module is used to determine the corresponding logistics network based on a preset logistics database, according to the sender address and the recipient address; The second express delivery status information generation module is also used to generate corresponding express delivery status information based on the preset suspension schedule and the logistics network; wherein, the express delivery status information is either deliverable status information or undeliverable status information.

7. A computer device, characterized in that: It includes a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor, when executing the program, implements the method as described in any one of claims 1 to 5.

8. A computer-readable storage medium, characterized in that: The computer program is stored that can be loaded by a processor and executed according to any one of claims 1 to 5.

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