Delivery system, mobile body, delivery method

Abstract

Disclosed is a delivery system, a mobile body, and a delivery method. A delivery system capable of starting and completing delivery in accordance with the state of a resident when delivering an article to a residence is proposed. The delivery system according to the present disclosure includes a mobile body that moves to a residence by autonomous travel or remote operation to perform delivery of an article; one or more sensors disposed at the residence; and an information processing device. The information processing device performs: a process of acquiring detection information of the sensors; a monitoring process of monitoring the state of the resident of the residence including the in-house state in accordance with the detection information; a delivery start process of confirming the state of the resident, and instructing the mobile body to start delivery with at least the resident being at home as a condition; and a delivery completion process of confirming the state of the resident after the mobile body arrives at the residence, and instructing completion of delivery with the resident being in a state in which the resident can cope as a condition.

Description

TECHNICAL FIELD

[0001] The present disclosure relates to a delivery system that delivers an article to a residence. In addition, the present disclosure relates to a mobile body that delivers an article to a residence by autonomous travel or remote operation. Furthermore, the present disclosure relates to a delivery method that delivers an article to a residence using a mobile body that travels autonomously or by remote operation. BACKGROUND

[0002] In Patent Literature 1, disclosed is an information processing device, an information processing system, an information processing method, and a program that realize efficient delivery of goods by an autonomous travel type robot calculating a probability of being at home of each house according to analysis data of a surrounding situation of a house that is a delivery destination, delivery performance data, and the like, and performing delivery processing and delivery route determination corresponding to the calculated probability in a case where delivery of the goods is performed.

[0003] PRIOR ART DOCUMENTS

[0004] PATENT LITERATURE

[0005] Patent Literature 1: Japanese Patent Application Publication No. 2020-86754 SUMMARY

[0006] In Patent Literature 1, disclosed is a technology that calculates a probability of being at home of an occupant of a residence that is a delivery destination. However, in a case where an article is delivered, even if the occupant of the residence that is the delivery destination is at home, depending on a state of the occupant, there is a possibility that the occupant cannot receive the article or feels troublesome.

[0007] The present disclosure was achieved in view of the above-described problem, and an object thereof is to provide a delivery system, a mobile body, and a delivery method that enable start of delivery and completion of delivery according to a state of an occupant in a case where an article is delivered to a residence.

[0008] A first disclosure provides a delivery system including: a mobile body that moves to a residence by autonomous travel or remote operation, and performs delivery of an article; one or a plurality of sensors that are arranged at the residence; and an information processing device. The information processing device performs: a process of acquiring detection information of the sensors; a monitoring process that monitors a state of an occupant of the residence including a state of being at home, based on the detection information; a delivery start process that, based on the state of the occupant, instructs start of delivery to the mobile body with at least a state of the occupant being at home as a condition; and a delivery completion process that, after the mobile body arrives at the residence, based on the state of the occupant, instructs completion of delivery with a state of the occupant being able to cope as a condition.

[0009] A second disclosure relates to a delivery system according to the first disclosure, further including the following features.

[0010] The information processing apparatus stores information acquisition settings that are set by input for information processing and that determine detection information to be acquired, and acquires the detection information in accordance with the information acquisition settings.

[0011] The delivery system according to the third disclosure further includes the following feature in addition to the delivery system according to any one of the first to third disclosures.

[0012] In a case where there is a designated recipient of the article, the state of the household that the information processing apparatus monitors in the monitoring process is a state of the recipient.

[0013] The delivery system according to the fourth disclosure further includes the following feature in addition to the delivery system according to any one of the first to third disclosures.

[0014] The information processing apparatus stores: a first type that is a type of a state of a household that the household temporarily cannot cope with; and a second type that is a type of a state of a household that the household cannot immediately cope with. Also, the information processing apparatus, in the delivery start process, instructs the start of delivery to the mobile body when the household is at home and the state of the household does not match any of the first type. In addition, the information processing apparatus, in the delivery completion process, instructs the completion of delivery to the mobile body when the household is at home and the state of the household does not match any of the first type and the second type.

[0015] The delivery system according to the fifth disclosure further includes the following feature in addition to the delivery system according to the fourth disclosure.

[0016] The first type or the second type is changed by input to the information processing apparatus.

[0017] The delivery system according to the sixth disclosure further includes the following feature in addition to the delivery system according to any one of the fourth and fifth disclosures.

[0018] The information processing apparatus temporarily narrows the range of the first type or the second type in the delivery start process or the delivery completion process in a case where the start of delivery or the completion of delivery is not instructed within a predetermined period.

[0019] The seventh disclosure provides a mobile body that delivers an article to a residence by autonomous travel or remote operation, the mobile body including an information processing apparatus that controls the mobile body, the information processing apparatus performing: a process of acquiring detection information from one or more sensors disposed at the residence; a monitoring process of monitoring a state of a household of the residence including a state of being at home based on the detection information; a delivery start process of confirming the state of the household and starting delivery using the mobile body with at least the state of being at home as a condition; and a delivery completion process of confirming the state of the household and completing the delivery using the mobile body with a state in which the household is able to cope as a condition after the mobile body arrives at the residence.

[0020] The mobile body according to the 8th aspect, in relation to the mobile body according to the 7th aspect, further includes the following feature.

[0021] The information processing apparatus stores an information acquisition setting that is set by an input to the mobile body and that determines detection information to be acquired, and acquires the detection information in accordance with the information acquisition setting.

[0022] The mobile body according to the 9th aspect, in relation to the mobile body according to the 7th or 8th aspect, further includes the following feature.

[0023] In a case where there is a designation of a recipient with respect to the article, the state of the household that the information processing apparatus monitors in the monitoring processing is a state of the recipient.

[0024] The mobile body according to the 10th aspect, in relation to the mobile body according to any one of the 7th to 9th aspects, further includes the following feature.

[0025] The information processing apparatus stores: a first type that is a type of a state of a household that the household temporarily cannot cope with; and a second type that is a type of a state of a household that the household cannot immediately cope with. Also, the information processing apparatus starts the delivery by the mobile body in the delivery start processing when the household is at home and the state of the household does not match any of the first type. In addition, the information processing apparatus completes the delivery by the mobile body in the delivery completion processing when the household is at home and the state of the household does not match any of the first type and the second type.

[0026] The mobile body according to the 11th aspect, in relation to the mobile body according to the 10th aspect, further includes the following feature.

[0027] The first type or the second type is changed by an input to the mobile body.

[0028] The mobile body according to the 12th aspect, in relation to the mobile body according to the 10th or 11th aspect, further includes the following feature.

[0029] The information processing apparatus temporarily narrows the range of the first type or the second type in the delivery start processing or the delivery completion processing in a case where the start of the delivery or the completion of the delivery is not performed within a predetermined period.

[0030] The 13th disclosure provides a delivery method of delivering an article to a residence using a mobile body that travels autonomously or by remote operation. The delivery method includes: a monitoring step of monitoring a state of an occupant of the residence including a state of being at home, based on detection information of a sensor provided in the residence; a delivery start step of confirming the state of the occupant, and instructing a start of delivery to the mobile body with at least the state of being at home as a condition; a step of moving the mobile body to the residence by autonomous travel or remote operation; and a delivery completion step of confirming the state of the occupant after the mobile body arrives at the residence, and instructing a completion of delivery to the mobile body with the state of the occupant being able to cope as a condition.

[0031] The 14th disclosure relates to a delivery method including the following features in addition to the delivery method according to the 13th disclosure.

[0032] In a case where a consignee is designated with respect to the article, the state of the occupant monitored in the monitoring step is a state of the consignee.

[0033] The 15th disclosure relates to a delivery method including the following features in addition to the delivery method according to the 13th or 14th disclosure.

[0034] In the delivery start step, the start of delivery is instructed to the mobile body when the occupant is at home and the state of the occupant does not match any of the first type. In addition, in the delivery completion step, the completion of delivery is instructed to the mobile body when the occupant is at home and the state of the occupant does not match any of the first type and the second type. Here, the first type is a type of the state of the occupant in which the occupant is temporarily unable to cope, and the second type is a type of the state of the occupant in which the occupant is unable to cope immediately.

[0035] According to the delivery system, the mobile body, and the delivery method according to the present disclosure, the start of delivery and the completion of delivery are performed in accordance with the state of the occupant of the residence of the delivery destination. Thus, in a case where the article is handed over by the mobile body, it is possible to reduce the state in which the occupant is unable to receive the article, and to reduce the trouble of the occupant in receiving the article. BRIEF DESCRIPTION OF DRAWINGS

[0036] Figure 1 is a conceptual diagram for explaining an outline of a delivery service provided by the delivery system according to the first embodiment, and illustrates a case where the delivery of the article is started.

[0037] Figure 2 is a conceptual diagram for explaining an outline of a delivery service provided by the delivery system according to the first embodiment, and illustrates a case where the delivery of the article is completed.

[0038] Figure 3 is a conceptual diagram illustrating an example of each sensor provided in the residence and the state of the occupant.

[0039] Figure 4 is a block diagram showing the structure of a delivery system according to the first embodiment.

[0040] Figure 5 is a block diagram showing the processing performed by the server.

[0041] Figure 6 is a flowchart showing a delivery method realized by the delivery system according to the first embodiment.

[0042] Figure 7 is a conceptual diagram for explaining information acquisition setting.

[0043] Figure 8 is a block diagram showing the structure of a delivery system 10 according to the first modification of the first embodiment.

[0044] Figure 9 is a block diagram showing the structure of a delivery system 10 according to the second embodiment.

[0045] (Symbol Explanation)

[0046] 2: article; 3: residence; 4: resident; 10, 20: delivery system; 100: mobile body; 130: control device; 200: server; 221: monitoring processing section; 222: delivery start processing section; 223: delivery completion processing section; 310: sensor; 311: sensor. DETAILED DESCRIPTION

[0047] Hereinafter, the embodiments of the present disclosure will be described with reference to the accompanying drawings. However, in the case where the number, the quantity, the amount, the range, and the like of each element are mentioned in the embodiments shown below, the idea involved in the present disclosure is not limited to the mentioned number, except for the case where it is specifically mentioned, or the case where it is clearly determined in principle. In addition, the structure and the like described in the embodiments shown below are not essential in the idea involved in the present disclosure, except for the case where it is specifically mentioned, or the case where it is clearly determined in principle. Furthermore, in each drawing, the same or equivalent portions are attached with the same symbol, and the repeated description is appropriately simplified or omitted.

[0048] 1. First Embodiment

[0049] 1-1. Delivery Service

[0050] Figure 1 and Figure 2is a conceptual diagram for explaining an outline of a delivery service provided by the delivery system 10 related to the first embodiment. The delivery system 10 includes a mobile body 100 that autonomously travels or travels by remote operation, a server 200, and a sensor group 310 that is arranged at a residence 3. In the delivery service provided by the delivery system 10, the mobile body 100 delivers an article 2 that is a delivery target by autonomous travel or remote operation. In Figure 1 and Figure 2 , a case in which the article 2 is delivered to the residence 3 is shown. Here, Figure 1 a case in which delivery of the article 2 is started by the delivery system 10 is shown, Figure 2 a case in which delivery of the article 2 by the delivery system 10 is completed is shown.

[0051] The mobile body 100 is, for example, a vehicle that has a portion in which the article can be accommodated. The server 200 is configured to be able to mutually transmit information with the mobile body 100 and to be able to acquire detection information of each sensor included in the sensor group 310.

[0052] In a case in which the mobile body 100 travels by remote operation, the mobile body 100 acquires operation information by communication and travels in accordance with the operation information. For example, the mobile body 100 acquires the operation information from the server 200. A structure for the mobile body 100 to acquire the operation information can also employ a proper known technique. Furthermore, the mobile body 100 can also be configured to accept manual operation by an operator located at a remote place with respect to a part of the functions.

[0053] First, with reference to Figure 1 , the start of delivery of the article 2 by the delivery system 10 is explained. The mobile body 100 does not start delivery until the start of delivery is instructed from the server 200. Typically, the mobile body 100 waits at a predetermined waiting place. The waiting place is, for example, a predetermined place that is provided so that a plurality of mobile bodies 100 park, a predetermined place that is designated by a person who owns the mobile body 100, or the like. Alternatively, it is also possible to wait in the vicinity of a loading place 1 at which the article 2 is stored or provided. The loading place 1 is typically a gathering place at which a plurality of articles that are scheduled to be delivered to residences in the vicinity are gathered and stored. However, it can also be a place at which delivery goods are provided or the like.

[0054] Details will be described later, each sensor included in the sensor group 310 detects the action of the occupant 4 of the dwelling 3, the position in the dwelling, the biological information, the usage status of the equipment of the dwelling 3, or the image in the dwelling such as the condition in the dwelling 3. Then, the server 200 acquires the detection information from the sensor group 310, and directly or indirectly monitors what state the occupant 4 is in, based on the detection information. The state of the occupant 4 is, for example, that the occupant 4 is in bed, the occupant 4 is on the phone, the occupant 4 is taking a bath, and the like. Here, in the state of the occupant 4, at least whether the occupant 4 is at home in the dwelling 3 (at-home state) is included.

[0055] The server 200 confirms the state of the occupant 4, and instructs the start of the delivery to the mobile body 100, at least with the condition that the occupant 4 is at home. Here, the server 200 can further include, as a condition, that the state of the occupant 4 is not a predetermined state that cannot be coped with temporarily.

[0056] The mobile body 100 loads the article 2 at the time of the instruction of the start of the delivery from the server 200, and starts the delivery of the article 2. Here, the loading of the article 2 can be performed by the function (for example, a robot arm) possessed by the mobile body 100, or can be performed by a person. Alternatively, it can be loaded to the mobile body 100 in advance before the start of the delivery. By the start of the delivery, the mobile body 100 moves toward the dwelling 3 by autonomous travel or remote operation.

[0057] Next, the completion of the delivery of the article 2 by the express system 10 will be described with reference to Figure 2 The mobile body 100 waits in the vicinity of the dwelling 3 or the like after arriving at the dwelling 3, without completing the delivery until the instruction of the completion of the delivery from the server 200.

[0058] The server 200 confirms the state of the occupant 4 after the mobile body 100 arrives at the dwelling 3, and instructs the completion of the delivery to the mobile body 100, with the condition that the occupant 4 is in a copable state.

[0059] The mobile body 100 hands over the article 2 to the occupant 4 by calling the occupant 4 at the time of the instruction of the completion of the delivery from the server 200. Here, for example, the occupant 4 is called by notifying a terminal provided in the dwelling 3 or a terminal held by the occupant 4 (may be a terminal in which a predetermined application is installed in a general terminal such as a smartphone) via a communication network. In this case, the mobile body 100 can directly notify the above terminal, or can instruct the server 200 to notify, and the server 200 can notify the above terminal. In addition, the handover of the article 2 to the occupant 4 can be performed by the function (for example, a robot arm) possessed by the mobile body 100, or can be actively performed by the occupant 4.

[0060] The mobile body 100, after handing over the article 2 to the resident 4, moves to a predetermined place by autonomous travel or remote operation, and completes the delivery of the article 2. Typically, the mobile body 100 moves to a predetermined waiting place and waits until there is an instruction to start delivery of another parcel.

[0061] In addition, the server 200 can also confirm the state of the resident 4 during the delivery of the article 2 by the mobile body 100, and instruct the mobile body 100 to suspend the delivery when the resident 4 is not at home or is in a predetermined state in which the resident 4 cannot cope temporarily. Then, the mobile body 100 can also suspend the delivery in accordance with the instruction to suspend the delivery. In this case, for example, the mobile body 100 typically moves to a predetermined waiting place and waits until there is an instruction to start delivery again. Alternatively, the mobile body 100 waits until there is an instruction to start delivery of another parcel.

[0062] 1-2. Monitoring of the state of the resident

[0063] As described above, the sensor group 310 that detects the state in the dwelling 3 is provided in the dwelling 3. In addition, the server 200 acquires detection information from the sensor group 310, and monitors the state of the resident 4 of the dwelling 3 on the basis of the detection information.

[0064] Figure 3 is a conceptual diagram that shows examples of each sensor 311 included in the sensor group 310 and the state of the resident 4. In Figure 3 In, in order to distinguish each sensor 311 provided in the dwelling 3, a symbol is added to the symbol (a, b, c,...). In addition, in order to distinguish the resident 4, a symbol is added to the symbol (a, b, c,...). Furthermore, a symbol is provided to the room of a part of the dwelling 3 (3a, 3b, 3c,...).

[0065] The sensor 311a is a sensor that detects the environment around. The sensor 311a is, for example, a camera, a LiDAR (Light Detection And Ranging), or the like. The detection information output from the sensor 311a is, for example, image information of the imaging range, point cloud information of the detection range, or the like. Furthermore, the sensor 311a can also output information (category, shape, movement, or the like) of an object in the imaging range or the detection range as detection information by processing (image analysis, point cloud analysis, or the like) performed in the sensor 311a. In particular, information of the resident 4 included in the imaging range or the detection range can also be output as detection information.

[0066] The sensor 311b is a sensor that detects a predetermined user terminal 5 located in the surroundings. The sensor 311b is, for example, an access point, an infrared beacon, or the like. The user terminal 5 is typically a terminal (a smartphone or the like) held by the occupant 4. The detection information output by the sensor 311b is, for example, information on whether or not the user terminal 5 is located in the surroundings, information on the position of the user terminal 5 in the house, or the like.

[0067] The sensor 311c is a sensor that transmits an electric wave and detects a reflection state and an attenuation state of the electric wave and outputs. The sensor 311c is, for example, a device that transmits an electric wave for wireless communication. In this case, the sensor 311c can also function as a device that performs transmission and reception of information by wireless communication. The sensor 311c can further output information on an object in the surroundings as detection information through processing (analysis of a received electric wave or the like) performed in the sensor 311c.

[0068] The sensor 311d is a sensor that detects biological information and outputs. The sensor 311d is, for example, a wearable device that can detect biological information of a wearer. The detection information output by the sensor 311d is, for example, information on a body temperature, a heart rate, a pulse rate, a blood pressure, a posture, a movement state, or the like of the occupant 4.

[0069] The sensor 311e is a sensor that detects a usage state of a pillow and outputs. The sensor 311e is, for example, a pressure sensor, a pressure switch, or the like provided to the pillow. The detection information output by the sensor 311e is, for example, information on whether or not the pillow is used, information on a pressure applied to the pillow, or the like.

[0070] The sensor 311f is a sensor that detects a state of a door and outputs. The sensor 311f is, for example, a door switch. The detection information output by the sensor 311f is, for example, an open / close state of the door.

[0071] The sensor 311g is a sensor that detects a state of a bath and outputs. The sensor 311g is, for example, a water level sensor, a temperature sensor, or the like. The detection information output by the sensor 311g is, for example, information on an amount of hot water of the bath, a temperature of the hot water, or the like.

[0072] The sensor 311h is a sensor that detects a state of lighting of a room and outputs. The sensor 311h is, for example, an illuminance sensor or the like. Alternatively, it can be a device that communicates with the lighting and acquires information on a state (on / off, setting of brightness, or the like) of the lighting. The detection information output by the sensor 311h is, for example, information on an on / off state of the lighting, a brightness of the lighting, or the like.

[0073] The sensor 311i is a sensor that detects a state of the stove and outputs. The sensor 311i is, for example, a temperature sensor, a flame detection sensor, a flow sensor, a gas pressure sensor, a current sensor, or the like. The detection information output from the sensor 311i is, for example, information of an on / off state of the stove, a fire, or the like.

[0074] The sensor 311j is a sensor that detects a state of the faucet and outputs. The sensor 311j is, for example, a flow sensor, a water pressure sensor, or the like. The detection information output from the sensor 311j is, for example, information of an on / off state of the faucet, a flow, or the like.

[0075] The sensor 311k is a sensor that detects a state of the television and outputs. The sensor 311k is, for example, a current sensor, or the like. Alternatively, it can be a device that communicates with the television and acquires information of a state (an on / off, a channel selection setting, or the like) of the television. The detection information output from the sensor 311k is, for example, information of an on / off state of the television, a channel selection, or the like.

[0076] As described above, the sensors group 310 that detects a situation in the house can include various sensors 311. In addition, it can include sensors different from the above-described sensors 311. For example, it can include a human sensor, a sensor that detects a state of a window provided in the house 3, a sensor that detects an amount of use of electric power, tap water, or gas of the house 3, a sensor that communicates with a plurality of devices (an air conditioning device, a refrigerator, a microwave oven, a vacuum cleaner, or the like) of the house 3 and acquires information of a state of each device, or the like. In addition, a plurality of sensors 311 of the same kind can be respectively arranged at a plurality of places of the house 3.

[0077] The server 200 acquires the detection information of each sensor 311 as described above and directly or indirectly monitors what state the occupant 4 is in. Here, the server 200 can store the detection information acquired from each sensor 311 as time series data and infer a state of the occupant 4 from the time series data. Hereinafter, an example of monitoring a state of the occupant 4 by the server 200 will be described.

[0078] One example relates to Figure 3 The server 200 identifies, from the detection information acquired from the sensor 311i and the sensor 311j and the time series data thereof, that the stove and the faucet of the kitchen of the room 3a are frequently used for a certain period and identifies, from the detection information acquired from the sensor 311c, that the occupant 4a is in the room 3a. Then, the server 200 determines that the occupant 4a is in a state of cooking in the room 3a.

[0079] The next example relates to Figure 3The server 200 recognizes that the occupant 4b is taking a bath from the change in the amount of hot water in the bath based on the detection information acquired from the sensor 311g and the time-series data, and recognizes that the lighting in the room 3b is on based on the detection information acquired from the sensor 311h. Then, the server 200 determines that the occupant 4b is in a state of taking a bath in the room 3b.

[0080] The next example relates to Figure 3 The server 200 recognizes that the occupant 4c is holding the user terminal 5 in the room 3c based on the detection information acquired from the sensor 311b, and recognizes that the television is on and that a program that the occupant 4c habitually watches is selected based on the detection information acquired from the sensor 311k and the time-series data. Then, the server 200 determines that the occupant 4c is in a state of watching television in the room 3c.

[0081] The next example relates to Figure 3 The server 200 recognizes that the occupant 4d is in the room 3d based on the detection information acquired from the sensor 311a, and recognizes that the occupant 4d is using a pillow provided on a bed in the room 3d based on the detection information acquired from the sensor 311e, and further recognizes that the occupant 4d is lying on the side and is in a quiet state based on the detection information acquired from the sensor 311d. Then, the server 200 determines that the occupant 4d is in a state of sleeping in the room 3d.

[0082] In addition, the server 200 determines whether the occupant 4 is at home based on the detection information of the opening and closing state of the door acquired from the sensor 311f and the time-series data or information of a human sensor or the like. Further, the server 200 can determine the state of various occupants 4 by information and an algorithm different from the above. For example, it can be determined that the occupant 4 is in a state of entering the bathroom, that the occupant 4 is in a state of eating, and the like. In addition, the server 200 can use general information such as time, air temperature, weather, and the like when determining the state of the occupant 4.

[0083] 1-3. Structure of the delivery system

[0084] Figure 4 is a block diagram illustrating the structure of the delivery system 10 according to the first embodiment. Hereinafter, the structure of the delivery system 10 will be described.

[0085] The sensor group 310 is a type of sensor 311 that detects the situation in the house 3 as described above. The detection information of each sensor 311 included in the sensor group 310 is transmitted to the communication device 320.

[0086] The communication device 320 is a device that is connected to the communication network 6 and performs transmission and reception of information. The communication network 6 is typically the Internet. The communication device 320 is typically a terminal that acquires information from each sensor 311 included in the sensor group 310 by wireless communication and is connected to the Internet to perform transmission and reception of information. The communication device 320 acquires detection information from the sensor group 310 and transmits the detection information to the server 200 via the communication network 6.

[0087] The server 200 is a computer (information processing device) that has a storage 210 and a processor 220. The server 200 is configured on the communication network 6. However, it can also be configured virtually. The storage 210 stores a program that can be executed by the processor 220 and data including information acquired by the server 200 or various information related to the program. Here, the storage 210 can also store time series data for a certain period of time of acquired information as data. The processor 220 reads out the program from the storage 210 and executes processing according to the program based on information of data read out from the storage 210.

[0088] Among the processing performed by the server 200, more specifically, the processing performed by the processor according to the program, there are processing of monitoring the state of the resident 4 (monitoring processing), processing of instructing the mobile body 100 to start delivery (delivery start processing), and processing of instructing the mobile body 100 to complete delivery (delivery completion processing). Details of these processing will be described later.

[0089] In addition, the storage 210 stores a first type that is a type of the state of the resident 4 that the resident 4 cannot cope with temporarily and a second type that is a type of the state of the resident 4 that the resident 4 cannot cope with immediately. In Table 1, an example of the first type and the second type stored in the storage 210 is shown. The first type and the second type are stored as a part of the program or data.

[0090] [Table 1]

[0091] Type 1 Type 2 Taking a shower Going to the bathroom In bed On the phone Watching a favorite TV show Changing clothes Studying or working at a desk Brushing teeth

[0092] The server 200 acquires delivery information from the mobile body 100 via the communication network 6. Here, the delivery information refers to information such as a delivery destination, a status of delivery (in a waiting state for delivery start, in delivery, in a waiting state for delivery completion, etc.), and the like. In addition, the server 200 acquires detection information from the sensor group 310 equipped in the residence 3 that is a delivery destination via the communication network 6. Then, the server 200 monitors the state of the resident 4 based on the detection information. Further, the state of the resident 4 is confirmed based on the status of delivery, and instruction information to instruct the mobile body 100 to start delivery, to complete delivery, or to suspend delivery is generated, and the instruction information is transmitted to the mobile body 100.

[0093] The mobile body 100 is provided with a travel environment detection sensor 110, a communication device 120, a control device 130, and an actuator group 140.

[0094] The travel environment detection sensor 110 is a type of sensor that detects travel environment information of the mobile body 100 and outputs. The travel environment detection sensor 110 exemplifies a wheel speed sensor, a G sensor, a gyro sensor, and the like that detect a travel state (speed, acceleration, yaw rate, and the like) of the mobile body 100, a camera, a millimeter wave radar, a LiDAR, and the like that detect an environment (travel road, pedestrian, obstacle, and the like) around the mobile body 100. The travel environment information output from the travel environment detection sensor 110 is delivered to the control device 130.

[0095] The communication device 120 is a device that connects with the communication network 6 and performs transmission and reception of information (communication information) with devices outside the mobile body 100. The communication device 120 is typically a terminal that connects with the Internet via a base station and performs transmission and reception of information by wireless communication. The communication device 120 is typically provided in the residence 3. Among the communication information received by the communication device 120, at least the instruction information transmitted by the server 200 is included. In addition, among the communication information transmitted by the communication device 120, the delivery information is included.

[0096] The communication information received by the communication device 120 is delivered to the control device 130. Among the communication information delivered to the control device 130, at least the instruction information transmitted by the server 200 is included.

[0097] However, the communication information received by the communication device 120 and delivered to the control device 130 can also include other information. For example, map information of the surroundings of the mobile body 100, traffic information can also be included.

[0098] The control device 130 performs various processes related to the control of the mobile body 100 according to the acquired information, and outputs a control signal. The control device 130 is typically a computer (information processing device) including a memory and a processor. The control signal output from the control device 130 is delivered to the actuator group 140.

[0099] Among the processes performed by the control device 130, there are processes related to autonomous travel of the mobile body 100. In the processes related to autonomous travel, typically, a travel plan until a destination (for example, the residence 3 of the delivery destination) is set, and a travel path is generated based on the travel environment information and the map information. Then, control signals related to acceleration, braking, and steering are generated in such a way that the mobile body 100 travels along the travel path.

[0100] In addition, the control device 130, in a case where the mobile body 100 delivers the article 2 related to a delivery service, executes a process related to autonomous travel, other actions (loading of the article 2, handover of the article 2, and the like) in a manner of start of delivery, completion of delivery, or suspension of delivery in accordance with the instruction information transmitted from the communication device 120, and generates a control signal. Then, the control device 130 transmits the delivery information to the communication device 120 as communication information.

[0101] Further, the control device 130 can also be a system composed of a plurality of computers.

[0102] The actuator group 140 is a type of actuator that acts in accordance with the control signal acquired from the control device 130. The actuator included in the actuator group 140 is, for example, an actuator that drives a drive wheel, an actuator that drives a brake mechanism, an actuator that drives a rudder mechanism, an actuator that drives a robot arm, and the like. Various controls of the mobile body 100 by the control device 130 are realized by the various actuators included in the actuator group 140 acting in accordance with the control signal.

[0103] The server 200 can also perform a process in a manner of determining the dwelling 3 that becomes a delivery destination from the delivery information acquired from the mobile body 100, and thereby acquiring detection information of the sensor group 310 provided in the dwelling 3 and monitoring the state of the occupant 4 of the dwelling 3.

[0104] In addition, the time series data of the detection information of each sensor 311 for a certain period can also be stored in the memory of each sensor 311 or the communication device 320 provided in the dwelling 3, or a separately provided memory. Also, in a case where the server 200 performs a process of monitoring the state of the occupant 4 of the dwelling 3, the detection information of the sensor group 310 and the time series data stored in the memory can be transmitted to the server 200.

[0105] 1-4. Process performed by server

[0106] Figure 5 is a block diagram showing a process performed by the server 200. The process performed by the server 200 is composed of a monitoring process section 221, a delivery start process section 222, and a delivery completion process section 223. Further, these can also be realized as a part of a program. Alternatively, it can also be realized by a plurality of computers. In this case, the server 200 represents a system composed of a plurality of computers.

[0107] The monitoring processing section 221 monitors the state of the resident 4 based on the detection information, and outputs the state of the resident 4. The monitoring processing section 221 can also determine the residence 3 that is the delivery destination based on the delivery information, and start processing based on this. However, it is also possible to continue processing for the predetermined residence 3. The determination of the state of the resident 4 is as described in the above example. The state of the resident 4 output by the monitoring processing section 221 is passed to the delivery start processing section 222 and the delivery completion processing section 223.

[0108] The delivery start processing section 222 confirms the state of the resident 4 obtained from the monitoring processing section 221, and outputs instruction information that instructs the start of delivery to the mobile body 100. The delivery start processing section 222 starts processing when the mobile body 100 waits for the start of delivery based on the delivery information. Then, the delivery start processing section 222 reads the first type from the memory 210, and outputs the instruction information that instructs the start of delivery when the state of the resident 4 obtained from the monitoring processing section 221 is at home, and none of the first type is satisfied.

[0109] Furthermore, it is also possible to output the instruction information that instructs the start of delivery when none of the first type is satisfied for any one of the residents 4 in the case where there are a plurality of residents 4 in the residence 3.

[0110] The delivery completion processing section 223 confirms the state of the resident 4 obtained from the monitoring processing section 221, and outputs instruction information that instructs the completion of delivery or the suspension of delivery to the mobile body 100. The delivery completion processing section 223 starts processing after the mobile body 100 starts delivery, and performs processing during delivery. Furthermore, the delivery completion processing section 223 reads the first type and the second type from the memory 210 when the mobile body 100 arrives at the residence 3 that is the delivery destination and waits for the completion of delivery based on the delivery information, and outputs the instruction information that instructs the completion of delivery when the state of the resident 4 obtained from the monitoring processing section 221 is at home, and none of the first type and the second type is satisfied. On the other hand, the delivery completion processing section 223 reads the first type from the memory 210 during delivery, and outputs the instruction information that instructs the suspension of delivery when the state of the resident 4 obtained from the monitoring processing section 221 is not at home, or any one of the first type is satisfied.

[0111] Furthermore, it is also possible to output the instruction information that instructs the completion of delivery when none of the first type and the second type is satisfied for any one of the residents 4 in the case where there are a plurality of residents 4 in the residence 3. On the other hand, it is also possible to output the instruction information that instructs the suspension of delivery when all of the residents 4 are not at home, or any one of the first type is satisfied.

[0112] The information on the state of the resident 4 can also be transmitted as specific data indicating the respective states corresponding to the respective states. For example, the state of the resident 4 such as "taking a bath", "in bed", and "on the phone" can be transmitted as information corresponding to character data stl, st2, and st3, respectively. The same applies to the state of the resident 4 stored as the first type and the second type in the memory 210.

[0113] 1-5. Delivery method

[0114] Hereinafter, a delivery method implemented by the delivery system 10 according to the first embodiment will be described. Figure 6 FIG. 1 is a flowchart illustrating a delivery method implemented by the delivery system 10 according to the first embodiment. Figure 6 The flowchart illustrated in FIG. 1 is typically started when the mobile body 100 transmits the delivery information of the article 2 to be delivered to the server 200.

[0115] In step S100 (monitoring step), the server 200 performs a monitoring process on the residence 3 of the delivery destination of the article 2, and monitors the state of the resident 4 of the residence 3.

[0116] After step S100, the server 200 performs a delivery start process, confirms the state of the resident 4 (step S110), and determines whether or not to start the delivery (step S111). That is, it is determined whether or not the state of the resident 4 is at home and does not match any of the first type. In a case where it is determined to start the delivery (step S111; "Yes"), the process proceeds to step S120. In a case where it is determined not to start the delivery (step S111; "No"), the state of the resident 4 is confirmed again after a predetermined time elapses (step S110), and it is determined whether or not to start the delivery (step S111).

[0117] In step S120 (delivery start step), the server 200 instructs the mobile body 100 to start the delivery. After step S120, the process proceeds to step S130.

[0118] In step S130, the mobile body 100 receives the start instruction of the delivery from the server 200, and starts moving to the residence 3 of the delivery destination by autonomous travel or remote operation (starts the delivery). Then, the mobile body 100 waits for an instruction of completion of the delivery after arriving at the residence 3 of the delivery destination (step S140).

[0119] Here, after the step S130, the server 200 performs the delivery completion processing, and every predetermined period, confirms the state of the resident 4 to determine whether to suspend the delivery. That is, every predetermined period, it is determined whether the state of the resident 4 is not at home or any one of the first type. Then, in the case where it is determined to suspend the delivery, the server 200 instructs the mobile body 100 to suspend the delivery. In this case, Figure 6 The process of the flowchart illustrated is interrupted, the mobile body 100 completes the processing related to the suspension of the delivery, and thereby ends the process. Alternatively, the server 200 performs the delivery start processing again, confirms the state of the resident 4 to determine whether to start the delivery (step S110).

[0120] After the step S140, the server 200 confirms the state of the resident 4 by the execution of the delivery completion processing (step S150), and determines whether the delivery is completed (step S151). That is, it is determined whether the state of the resident 4 is at home and does not conform to any one of the first type and the second type. In the case where it is determined that the delivery is completed (step S151; "Yes"), it proceeds to the step S160. In the case where it is determined that the delivery is not completed (step S151; "No"), after a predetermined time elapses, the state of the resident 4 is confirmed again (step S150), and it is determined whether the delivery is completed (step S151).

[0121] In the step S160 (delivery completion step), the server 200 instructs the mobile body 100 to complete the delivery. After the step S160, it proceeds to the step S170.

[0122] In the step S170, the mobile body 100 receives the instruction of the completion of the delivery from the server 200, and performs the processing related to the completion of the delivery. After the step S170, the process ends.

[0123] 1-6. Effects

[0124] As explained above, according to the delivery system 10 and the delivery method related to the first embodiment, it is possible to perform the start of the delivery and the instruction of the completion of the delivery in accordance with the state of the resident 4 of the dwelling 3 of the delivery destination. Thereby, in the case where the article 2 is handed over by the mobile body 100, it is possible to reduce the state where the resident 4 cannot receive the article 2 and to reduce the trouble of the resident 4 for the reception of the article 2.

[0125] In addition, in the above, the case where the delivery system 10 is applied in the case where one article 2 is delivered to one predetermined dwelling 3 is explained, but the delivery system 10 can be appropriately applied in the case where a plurality of articles are delivered to a plurality of different dwellings (for example, the case where articles are delivered from a collection site of a collective house to each room of the collective house).

[0126] For example, the server 200 monitors the state of the occupant of each of a plurality of dwellings, and instructs the mobile body 100 to start delivery with respect to a plurality of articles for several dwellings among the plurality of dwellings for which delivery is judged to start. The mobile body 100 loads the plurality of articles for which the start of delivery is instructed, and starts delivery. Then, upon arrival of the mobile body 100 at an arbitrary one of the dwellings, the server 200 confirms the state of the occupant of the dwelling at the destination of arrival, and instructs completion of delivery. The mobile body 100, upon receiving the instruction of completion of delivery, hands over the article to the occupant of the dwelling at the destination of arrival. Thereafter, in a case where there is no article left for delivery, the mobile body 100 ends delivery by returning to a waiting place or the like. On the other hand, in a case where there is an article left for delivery, the mobile body 100 moves to a dwelling that becomes a destination of delivery of the article, and waits for an instruction of completion of delivery after arrival at the dwelling, and the server 200 repeats the same processing with respect to completion of delivery.

[0127] Further, the delivery system 10 can also include a plurality of mobile bodies 100. In this case, for example, the server 200 respectively and in parallel executes the monitoring processing with respect to dwellings 3 that become destinations of delivery of articles 2 respectively delivered by the mobile bodies 100, and executes the start of delivery processing and the completion of delivery processing in parallel.

[0128] 1-7. Modified example

[0129] The delivery system 10 according to the first embodiment can also be adopted in a modified manner as described below. Hereinafter, with respect to matters already explained in the above description, appropriate omissions are made.

[0130] 1-7-1. Modified example 1

[0131] The server 200 can also store an information acquisition setting that determines detection information acquired from the sensor group 310, and acquire the detection information from the sensor group 310 in accordance with the information acquisition setting. In addition, the information acquisition setting can also be set by input to the server 200.

[0132] Figure 7 is a conceptual diagram for explaining an example of the information acquisition setting 211. In the example shown in Figure 7 In the example shown in Figure 7 In the example shown in

[0133] The memory 210 of the server 200 stores the information acquisition setting 211. Then, the server 200 sets the information acquisition setting 211 in accordance with the setting information as an input. That is, in the example shown in the drawing, the server 200 acquires detection information from the sensor 311h that detects the state of the lighting and the sensor 311k that detects the state of the television set, but does not acquire detection information from the sensor 311f that detects the state of the door. Figure 7

[0134] Further, the setting information can not be information that indicates individual settings for each of the sensors 311 included in the sensor group 310. That is, each of the sensors 311 included in the sensor group 310 can be classified by a specific criterion, and the setting information can be information that indicates settings for each classification. For example, each of the sensors 311 can be classified by a level of personal information for the detection information, and the setting information can be information that indicates settings for each classification.

[0135] Figure 8 is a block diagram showing the structure of the delivery system 10 according to the first embodiment. As shown in the drawing, the user terminal 5 is connected to the communication network 6, and transmits setting information to the server 200 via the communication network 6. Then, the server 200 receives the setting information from the user terminal 5 via the communication network 6, and sets the information acquisition setting 211 stored in the memory 210 in accordance with the setting information. Figure 8

[0136] By adopting such a modified manner, it is possible to restrict the server 200 from acquiring detection information that the resident 4 himself / herself does not want to be known, and it is possible to protect privacy.

[0137] 1-7-2. Modified Example 2

[0138] In the case where there is a designated recipient for the article 2, the server 200 can also monitor the state of the recipient in the monitoring process, confirm the state of the recipient, instruct the start of the delivery, and instruct the completion of the delivery. That is, the state of the resident 4 who is not the recipient can not be taken into account in the delivery start process and the delivery completion process.

[0139] For example, the server 200 determines whether there is a designated recipient for the article 2 based on the article information received from the mobile body 100. Then, the server 200 performs the monitoring process, and monitors the state of the recipient among the residents 4 of the dwelling 3 at the delivery destination.

[0140] Here, for example, it is possible to determine that a specific resident 4 among the residents 4 is the recipient by image analysis of image information that can be imaged by a video camera, authentication information of a wearable device worn by the resident 4, terminal information of the user terminal 5 held by the resident 4, and the like.

[0141] ​​By adopting such a modification, it is possible to reduce the situation where the addressee is not in a state where he or she can deal with the exchange of the article 2 although he or she wants to exchange the article 2.

[0142] 1-7-3. Modification example 3

[0143] The first type and the second type can also be changed by input to the server 200. The structure of the delivery system 10 according to the modification example 3 can also be equivalent to that of the delivery system 10 according to the modification example 1 shown in Fig. 1. However, the memory 210 stores the first type and the second type. That is, the resident 4 transmits setting information to the server 200 via the user terminal 5 held by the resident 4, the server 200 inputs the setting information, and changes the first type or the second type stored in the memory 210 in accordance with the setting information. Here, the setting information is information indicating a setting of a state of the resident 4 as the first type or the second type. Figure 8

[0144] By adopting such a modification, the resident 4 can arbitrarily set a state where delivery is not possible, and it is possible to improve the convenience of the delivery system 10.

[0145] 1-7-4. Modification example 4

[0146] The server 200 can also temporarily narrow the range of the first type or the second type stored in the memory 210 in the delivery start processing or the delivery completion processing in a case where an instruction of the start of delivery or the completion of delivery is not made during a scheduled period. Here, the scheduled period can also be provided to the program in advance.

[0147] For example, in a case where the first type is the state of the resident 4 shown in Table 1, the server 200 narrows the range of the first type in a manner where the state of the resident 4 of "studying or working at a desk" is removed from the first type in the first type in the delivery start processing in a case where an instruction of the start of delivery is not made during a scheduled period. That is, even if the state of the resident 4 is "studying or working at a desk", the start of delivery is instructed in the delivery start processing. Or, the range of the first type can also be narrowed in a manner where "studying or working at a desk" is set as "working at a desk". Similarly, the range of the second type can also be narrowed.

[0148] The narrowing of the range of the first type or the second type can also be performed in stages. For example, in the delivery start processing, the range of the first type is narrowed in a manner where "studying or working at a desk" is set as "working at a desk" when a first scheduled period elapses, and the range of the first type is further narrowed in a manner where "working at a desk" is removed from the first type when a second scheduled period elapses after the first scheduled period elapses.

[0149] ​Further, the server 200 can cancel the temporary reduction of the range of the first type or the second type after the delivery of the article 2 is completed.

[0150] By adopting such a modification, it is possible to relax the conditions for instructing the start of delivery or the completion of delivery, and it is possible to reduce the occurrence of the situation in which the instruction of the start of delivery or the completion of delivery is not performed at all.

[0151] 2. Second Embodiment

[0152] Hereinafter, the second embodiment will be described. However, as for matters that have been described in the above, appropriate omissions will be made.

[0153] In the delivery system 10 related to the first embodiment, the server 200 monitors the state of the household 4 and instructs the start of delivery and the completion of delivery to the mobile body 100. In contrast, in the delivery system related to the second embodiment, the mobile body 100 monitors the state of the household 4 and determines the start of delivery and the completion of delivery.

[0154] 2-1. Configuration

[0155] Figure 9 is a block diagram showing the configuration of the delivery system 20 related to the second embodiment. As shown in Figure 9 , the delivery system 20 related to the second embodiment does not include the server 200 with respect to the delivery system 10 related to the first embodiment.

[0156] In the delivery system 20, the communication device 320 acquires the detection information from the sensor group 310 and transmits the detection information to the mobile body 100 via the communication network 6.

[0157] In the delivery system 20, the communication information received by the communication device 120 includes at least the detection information transmitted by the communication device 320. In addition, the communication information transmitted to the control device 130 includes at least the detection information transmitted by the communication device 320.

[0158] In the delivery system 20, the memory of the control device 130 stores the first type and the second type, and the processes executed by the control device 130 include the monitoring process, the start of delivery process, and the completion of delivery process. These processes can be equivalent to the processes executed by the server 200 in the delivery system 10 related to the first embodiment (the processes described in the above). Figure 5 However, the outputs of the start of delivery process section 222 and the completion of delivery process section 223 are control signals. Here, the monitoring process section 221, the start of delivery process section 222, and the completion of delivery process section 223 can be implemented as parts of the program of the processes executed by the control device 130, or can be implemented by a plurality of computers that constitute the control device 130.

[0159] That is, in the delivery system 20, the control device 130 monitors the state of the occupant 4 of the dwelling 3 of the delivery destination by monitoring the execution of the process. Then, the control device 130 confirms the state of the occupant 4 by the execution of the delivery start process or the delivery completion process to judge the start of the delivery or the completion of the delivery to output the control signal in a manner that the mobile body 100 performs the start of the delivery or the completion of the delivery.

[0160] 2-2. Delivery method

[0161] In the delivery system 20 related to the second embodiment, the delivery method equivalent to the delivery system 10 related to the first embodiment (the delivery method explained in Figure 6 ) is realized by the mobile body 100. However, as for the contents explained in Figure 6 , the process executed by the server 200 is executed by the control device 130 in the delivery system 20. In addition, the start of the delivery or the completion of the delivery of the mobile body 100 is realized by the control signal output from the control device 130.

[0162] 2-3. Effects

[0163] By the mobile body 100 and the delivery method related to the second embodiment, the effects equivalent to the delivery system 10 related to the first embodiment can also be exerted.

[0164] 2-4. Modification

[0165] The mobile body 100 related to the second embodiment can also be adopted in the following modified manner. Hereinafter, as for the matters already explained in the above contents, appropriate omissions are made.

[0166] 2-4-1. Modification 1

[0167] The control device 130 can also store the information acquisition setting that decides the detection information acquired from the sensor group 310, and acquire the detection information from the sensor group 310 according to the information acquisition setting. In addition, the information acquisition setting can also be set by the input to the mobile body 100.

[0168] By adopting such a modified manner, it is possible to restrict the control device 130 from acquiring the detection information that the occupant 4 himself / herself does not want to be known, and it is possible to protect the privacy.

[0169] 2-4-2. Modification 2

[0170] In the case where the designation of the addressee is made with respect to the article 2, the control device 130 can also monitor the state of the addressee in the monitoring process, confirm the state of the addressee, perform the start of the delivery of the mobile body 100, and the completion of the delivery. That is, the state of the household 4 which is not the addressee can not be considered in the delivery start process and the delivery completion process.

[0171] By adopting such a modification, it is possible to reduce the situation where the addressee is not in a state where he or she can cope with although the exchange of the article 2 is desired.

[0172] 2-4-3. Modification Example 3

[0173] The first type or the second type can also be changed by the input with respect to the mobile body 100.

[0174] By adopting such a modification, the household 4 can arbitrarily set the state where the reception is not possible, and it is possible to improve the convenience of the delivery system 10.

[0175] 2-4-4. Modification Example 4

[0176] The control device 130 can also temporarily narrow the range of the first type or the second type stored in the storage in the case where the start of the delivery or the completion of the delivery of the mobile body 100 is not performed within the predetermined period in the delivery start process or the delivery completion process.

[0177] By adopting such a modification, it is possible to relax the condition of the instruction of the start of the delivery or the completion of the delivery, and it is possible to reduce the situation where the instruction of the start of the delivery or the completion of the delivery is not performed at all.

Claims

1. A delivery system for delivering items to a residence, characterized in that, The express delivery system includes: The mobile vehicle moves to the residence autonomously or remotely to deliver the items; One or more sensors are configured in the dwelling; and Information processing device The information processing device performs: Processing of the detection information obtained from the sensor; The monitoring process monitors the status of the residents of the residence, including their home status, based on the detection information. Delivery processing begins; the resident's status is confirmed; at least the resident is home as a condition; and the delivery is instructed to begin on the mobile vehicle. Upon delivery completion, after the mobile vehicle arrives at the residence, the status of the resident is confirmed. Using the resident's ability to cope as a condition, the delivery is indicated as complete. The information processing device stores: Type 1 refers to the type of resident's situation that the resident is temporarily unable to cope with; and The second type is the type of resident's situation that the resident cannot immediately address. During the delivery initiation process, When the resident is at home and the resident's status does not match any of the first types, the delivery is instructed to begin on the mobile vehicle. In the delivery completion process, When the resident is at home and the resident's status does not match either type 1 or type 2, the delivery is instructed to be completed on the mobile vehicle. If, during the delivery start processing or the delivery completion processing, no instruction to start or complete the delivery is given within a predetermined period, the information processing device temporarily narrows the scope of the first type or the second type.

2. The express delivery system according to claim 1, characterized in that, The information processing device: The information acquisition settings are set based on the input to the information processing device, and the information to be acquired is determined accordingly. The detection information is obtained according to the settings described above.

3. The express delivery system according to claim 1 or 2, characterized in that, Where a recipient is specified for the items. The status of the resident monitored by the information processing device in the monitoring process is the status of the recipient.

4. The express delivery system according to claim 1, characterized in that, The first type or the second type can be changed by input to the information processing device.

5. A mobile device that delivers goods to a residence via autonomous driving or remote operation, characterized in that: The mobile body is equipped with an information processing device for controlling the mobile body. The information processing device performs: Processing of detection information obtained from one or more sensors configured in the residence; The monitoring process monitors the status of the residents of the residence, including their home status, based on the detection information. Delivery processing begins; the status of the resident is confirmed; and delivery using the mobile device is initiated, provided that at least the resident is at home. as well as Upon completion of the delivery process, after the mobile vehicle arrives at the residence, the resident's condition is confirmed. Taking the resident's ability to cope as a condition, the delivery using the mobile vehicle is completed. The information processing device stores: Type 1 refers to the type of resident's situation that the resident is temporarily unable to cope with; and The second type is the type of resident's situation that the resident cannot immediately address. During the delivery initiation process, The delivery using the mobile device begins when the resident is at home and the resident's status does not match any of the first types. In the delivery completion process, The delivery using the mobile vehicle is completed when the resident is at home and the resident's status does not match either the first type or the second type. If, during the delivery start processing or the delivery completion processing, the information processing device temporarily narrows the scope of the first type or the second type if the delivery is not started or completed within a predetermined period.

6. The mobile body according to claim 5, characterized in that, The information processing device: The information acquisition settings are set based on the input to the moving body, and the information to be acquired is determined. The detection information is obtained according to the settings described above.

7. The mobile body according to claim 5 or 6, characterized in that, Where a recipient is specified for the items. The status of the resident monitored by the information processing device in the monitoring process is the status of the recipient.

8. The mobile body according to claim 5, characterized in that, The first type or the second type can be changed by input to the moving body.

9. A delivery method for using a self-driving or remotely operated mobile vehicle to deliver goods to a residence, characterized in that, The express delivery method includes: The monitoring step involves monitoring the status of the residents of the residence, including their home status, based on detection information from sensors configured in the residence. The delivery start step involves confirming the resident's status, setting the condition that at least the resident is at home, and instructing the mobile vehicle to begin delivery; The steps of moving the mobile body to the residence by autonomous driving or remote operation; and In the delivery completion step, after the mobile vehicle arrives at the residence, the status of the resident is confirmed. Based on the resident's ability to cope, the delivery is instructed to be completed for the mobile vehicle. Type 1 refers to the type of resident's situation that the resident is temporarily unable to cope with. The second type is the type of resident's situation that the resident cannot immediately address. In the delivery start step, When the resident is at home and the resident's status does not match any of the first types, the delivery is instructed to begin on the mobile vehicle. In the delivery completion step, When the resident is at home and the resident's status does not match either type 1 or type 2, the delivery is instructed to be completed on the mobile vehicle. In the delivery start step or the delivery completion step, if the delivery is not started or completed within a predetermined period, the scope of the first type or the second type is temporarily narrowed.

10. The express delivery method according to claim 9, characterized in that, Where a recipient is specified for the items. The status of the resident monitored in the monitoring step is the status of the recipient.

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