Air conditioner fault detection method, device, medium and chip

Abstract

The present disclosure relates to an air conditioner fault detection method, device, medium and chip. The air conditioner fault detection method includes: when the air conditioner is in heating mode and the electric heating module of the indoor unit is in operation, in response to receiving an auxiliary heating function shutdown instruction for instructing the electric heating module to shut down, obtaining the voltage at the output end of the auxiliary heating relay, the current at the output end of the auxiliary heating relay and the temperature of the electric heating module; determining whether the auxiliary heating relay has a adhesion fault based on the obtained voltage, current and temperature. In this way, the adhesion fault of the auxiliary heating relay can be accurately and reliably determined based on the obtained voltage, current and temperature, reducing the risk of fire caused by excessive temperature of the electric heating module due to the adhesion fault of the auxiliary heating relay, and improving safety.

Description

Technical Field

[0001] The present disclosure relates to the field of air conditioners, and in particular to an air conditioner fault detection method, device, medium and chip. Background Art

[0002] The air conditioner includes an indoor unit and an outdoor unit. At present, the indoor unit is usually equipped with an electric heating module. When the user's heating demand is high, the electric heating module can be controlled to be turned on when the air conditioner is in heating mode to achieve rapid heating. The electric heating module is usually turned on or off by the auxiliary heating relay. The temperature of the electric heating module is high when it is in operation. When the electric heating module is controlled to be turned off, if the auxiliary heating relay has a adhesion failure, the electric heating module will continue to be in the working state, the temperature will continue to rise, and there is a risk of fire. Therefore, in the process of controlling the electric heating module to be turned off, it is necessary to accurately determine whether the auxiliary heating relay has a adhesion failure.

[0003] In the related art, whether the auxiliary heating relay has a sticking fault is usually determined based on the temperature of the electric heating module. The accuracy of the fault determination result is low and the safety is poor. Summary of the invention

[0004] In order to overcome the problems existing in the related art, the present disclosure provides an air conditioner fault detection method, device, medium and chip.

[0005] According to a first aspect of an embodiment of the present disclosure, there is provided an air conditioner fault detection method, comprising:

[0006] When the air conditioner is in a heating mode and the electric heating module of the indoor unit is in operation, in response to receiving an auxiliary heating function shut-down instruction for instructing the electric heating module to shut down, obtaining a voltage at an output terminal of an auxiliary heating relay, a current at an output terminal of the auxiliary heating relay, and a temperature of the electric heating module;

[0007] It is determined whether a sticking fault occurs in the auxiliary thermal relay according to the acquired voltage, current and temperature.

[0008] Optionally, determining whether a sticking fault occurs in the auxiliary thermal relay according to the acquired voltage, current and temperature includes:

[0009] If the acquired voltage is not less than a predetermined voltage threshold, the acquired current is not less than a predetermined current threshold, and the acquired temperature is not less than a predetermined first temperature threshold, it is determined that a sticking fault occurs in the auxiliary thermal relay.

[0010] Optionally, the method further comprises:

[0011] If it is determined that the auxiliary heating relay has a sticking fault, a fault prompt message is output, and the fault prompt message includes fault type information.

[0012] Optionally, the method further comprises:

[0013] If it is determined that the auxiliary thermal relay has a adhesion failure, a first alarm instruction is sent to the user terminal, and the first alarm instruction is used to instruct the user terminal to output an alarm message; or, if it is determined that the auxiliary thermal relay has a adhesion failure, a second alarm instruction is sent to the server, and the second alarm instruction is used to instruct the server to send a third alarm instruction to the user terminal associated with the air conditioner, and the third alarm instruction is used to instruct the user terminal to output an alarm message.

[0014] Optionally, the method further comprises:

[0015] When the timing duration starting from the determination that the auxiliary heating relay has a sticking fault reaches a predetermined duration, if the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than a predetermined second temperature threshold, the air conditioner is controlled to be in cooling mode and to operate at maximum power, and at the same time, the internal fan of the air conditioner is controlled to operate at maximum speed, and the first temperature threshold is less than the second temperature threshold.

[0016] Optionally, the method further comprises:

[0017] When the timing duration starting from the determination that the auxiliary heating relay has a sticking fault reaches a predetermined duration, if the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than a predetermined second temperature threshold, a fourth alarm instruction is sent to the server, and the fourth alarm instruction is used to instruct the server to output an alarm message.

[0018] According to a second aspect of an embodiment of the present disclosure, there is provided an air conditioner fault detection device, comprising:

[0019] an acquisition module, configured to acquire, in response to receiving an auxiliary heating function shut-down instruction for instructing the electric heating module to shut down, a voltage at an output terminal of an auxiliary heating relay, a current at an output terminal of the auxiliary heating relay, and a temperature of the electric heating module when the air conditioner is in a heating mode and the electric heating module of the indoor unit is in an operating state;

[0020] The determination module is configured to determine whether the auxiliary thermal relay has a sticking fault according to the acquired voltage, current and temperature.

[0021] According to a third aspect of an embodiment of the present disclosure, a computer-readable storage medium is provided, on which computer program instructions are stored. When the program instructions are executed by a processor, the steps of the air conditioning fault detection method provided in the first aspect of the present disclosure are implemented.

[0022] According to a fourth aspect of an embodiment of the present disclosure, there is provided an air conditioner fault detection device, comprising:

[0023] processor;

[0024] a memory for storing instructions executable by the processor;

[0025] Wherein, the processor is configured to:

[0026] The steps for implementing the air conditioner fault detection method provided in the first aspect of the present disclosure are as follows.

[0027] According to a fifth aspect of an embodiment of the present disclosure, a chip is provided, comprising a processor and an interface; the processor is used to read instructions to execute the air conditioning fault detection method provided by the first aspect of the present disclosure.

[0028] The technical solution provided by the embodiments of the present disclosure may have the following beneficial effects:

[0029] When the air conditioner is in heating mode and the electric heating module of the indoor unit is in operation, in response to receiving an auxiliary heating function shutdown instruction for instructing the electric heating module to shut down, the voltage at the output end of the auxiliary heating relay, the current at the output end of the auxiliary heating relay and the temperature of the electric heating module are obtained, and based on the obtained voltage, current and temperature, it is possible to accurately and reliably determine that the auxiliary heating relay has a adhesion failure, thereby reducing the risk of fire caused by excessive temperature of the electric heating module due to a adhesion failure of the auxiliary heating relay and improving safety.

[0030] It is to be understood that the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the present disclosure. BRIEF DESCRIPTION OF THE DRAWINGS

[0031] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and, together with the description, serve to explain the principles of the present disclosure.

[0032] Figure 1 The figure is a flow chart of a method for detecting air conditioner failure according to an exemplary embodiment.

[0033] Figure 2 is a flow chart of an air conditioner fault detection method according to yet another exemplary embodiment.

[0034] Figure 3 The figure is a block diagram of a device for detecting air conditioner failure according to an exemplary embodiment.

[0035] Figure 4 The invention is a block diagram showing a device for detecting air conditioner faults according to an exemplary embodiment. DETAILED DESCRIPTION

[0036] Exemplary embodiments will be described in detail herein, examples of which are shown in the accompanying drawings. When the following description refers to the drawings, the same numbers in different drawings represent the same or similar elements unless otherwise indicated. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with the present disclosure. Instead, they are merely examples of devices and methods consistent with some aspects of the present disclosure as detailed in the appended claims.

[0037] It should be noted that all actions of acquiring signals, information or data in this application are carried out in compliance with the relevant data protection laws and policies of the country where they are located, and with the authorization given by the owner of the corresponding device.

[0038] Figure 1 FIG. 1 is a flow chart showing a method for detecting air conditioner failure according to an exemplary embodiment. Figure 1 As shown, the method includes the following steps.

[0039] In step S101, when the air conditioner is in heating mode and the electric heating module of the indoor unit is in operation, in response to receiving an auxiliary heating function shutoff instruction for instructing the electric heating module to shut down, the voltage at the auxiliary heating relay output terminal, the current at the auxiliary heating relay output terminal and the temperature of the electric heating module are obtained.

[0040] When the user's heating demand is high (for example, in winter), the electric heating module can be controlled to be turned on to achieve rapid heating when the air conditioner is in heating mode. The electric heating module can be turned on or off by the auxiliary heating relay. In multiple scenarios, the user can send an auxiliary heating function off instruction to instruct the electric heating module to turn off through a mobile terminal (such as a mobile phone) or a remote control. For example, when the user controls to turn off the electric heating module, the control sends an auxiliary heating function off instruction to instruct the electric heating module to turn off; when the user controls to turn off the air conditioner, the control sends an auxiliary heating function off instruction to instruct the electric heating module to turn off; when the user adjusts the working mode of the air conditioner from the heating mode to the cooling mode, the control sends an auxiliary heating function off instruction to instruct the electric heating module to turn off. After receiving the auxiliary heating function off instruction to instruct the electric heating module to turn off, the air conditioner side can control the disconnection of the auxiliary heating relay and obtain the voltage at the output end of the auxiliary heating relay, the current at the output end of the auxiliary heating relay and the temperature of the electric heating module. If the auxiliary heating relay has a sticking fault, there is a risk of fire.

[0041] In step S102, it is determined whether a sticking fault occurs in the auxiliary thermal relay according to the acquired voltage, current and temperature.

[0042] The voltage at the output end of the auxiliary heating relay, the current at the output end of the auxiliary heating relay, and the temperature of the electric heating module are different before and after the auxiliary heating relay has a sticking failure. For example, if the auxiliary heating relay has not failed, the electric heating module stops running and the temperature stops rising. After the auxiliary heating relay has a sticking failure, the electric heating module is still in operation and the temperature of the electric heating module continues to rise. After obtaining the voltage at the output end of the auxiliary heating relay, the current at the output end of the auxiliary heating relay, and the temperature of the electric heating module, it is possible to determine whether the auxiliary heating relay has a sticking failure based on the obtained voltage, current, and temperature.

[0043] Through the above technical solution, when the air conditioner is in heating mode and the electric heating module of the indoor unit is in operation, in response to receiving the auxiliary heating function shutdown instruction for instructing the electric heating module to shut down, the voltage at the output end of the auxiliary heating relay, the current at the output end of the auxiliary heating relay and the temperature of the electric heating module are obtained, and based on the obtained voltage, current and temperature, it is possible to accurately and reliably determine that the auxiliary heating relay has a adhesion failure, thereby reducing the risk of fire caused by excessive temperature of the electric heating module due to adhesion failure of the auxiliary heating relay and improving safety.

[0044] In yet another embodiment, the above-mentioned determining whether the auxiliary heating relay has a sticking fault according to the acquired voltage, current and temperature includes:

[0045] If the acquired voltage is not less than a predetermined voltage threshold, the acquired current is not less than a predetermined current threshold, and the acquired temperature is not less than a predetermined first temperature threshold, it is determined that a sticking fault occurs in the auxiliary thermal relay.

[0046] The voltage threshold can be preset by the designer, for example, it can be 50V. When the obtained voltage is not less than the predetermined voltage threshold, the obtained current is not less than the predetermined current threshold and the obtained temperature is not less than the predetermined first temperature threshold, it can be determined that the electric heating circuit in which the electric heating module is located is in a conducting state, the electric heating module is in an operating state, and the temperature of the electric heating module is high, so it can be determined that the auxiliary heating relay has a adhesion fault. When the obtained voltage is less than the predetermined voltage threshold, the obtained current is less than the predetermined current threshold and the obtained temperature is less than the predetermined first temperature threshold, it can be determined that the electric heating circuit in which the electric heating module is located is open, and the electric heating module stops running, so it can be determined that the auxiliary heating relay has no adhesion fault. The current threshold can be preset by the designer, for example, it can be 0.5A. The first temperature threshold can be preset by the designer, for example, it can be 75°C.

[0047] In this embodiment, a simple threshold comparison can be used to accurately and reliably determine that the auxiliary thermal relay has a sticking fault, and the data processing speed is fast and the reliability is high.

[0048] In yet another embodiment, the above method further includes:

[0049] If it is determined that the auxiliary heating relay has a sticking fault, a fault prompt message is output, and the fault prompt message includes fault type information.

[0050] After determining that the auxiliary heating relay has a adhesion fault, a prompt message including fault type information can be output. For example, the buzzer can be controlled to turn on to remind the user that the air conditioner has a fault through sound, and at the same time, a pop-up message "auxiliary heating relay has a adhesion fault" can be controlled to be output on the indoor unit screen of the air conditioner. The fault type is an auxiliary heating relay adhesion fault.

[0051] In this embodiment, after determining that the auxiliary heating relay has a sticking fault, a prompt message including fault type information is output, which facilitates the user to take corresponding measures in a timely manner, thereby improving safety.

[0052] In yet another embodiment, the above method further includes:

[0053] If it is determined that the auxiliary heating relay has a adhesion failure, a first alarm instruction is sent to the user terminal, and the first alarm instruction is used to instruct the user terminal to output an alarm message; or, if it is determined that the auxiliary heating relay has a adhesion failure, a second alarm instruction is sent to the server, and the second alarm instruction is used to instruct the server to send a third alarm instruction to the user terminal associated with the air conditioner, and the third alarm instruction is used to instruct the user terminal to output an alarm message.

[0054] The first alarm instruction is used to instruct the user terminal to output an alarm message. After determining that the auxiliary heating relay has a sticking fault, the first alarm instruction can be sent to the user terminal (such as a mobile phone). After receiving the first alarm instruction, the user terminal can output a pop-up message on the screen: "The auxiliary heating relay has a sticking fault, please cut off the air conditioner power supply in time." The air conditioner and the user terminal can communicate through Bluetooth, WIFI, 3G, 4G, 5G, etc.

[0055] After determining that the auxiliary heating relay has a sticking fault, a second alarm instruction can be sent to the server, and the second alarm instruction is used to instruct the server to send a third alarm instruction to the user terminal (such as a mobile phone) associated with the air conditioner to instruct the user terminal to output an alarm message. After receiving the third alarm instruction, the user terminal can output a pop-up message on the screen: "The auxiliary heating relay has a sticking fault, please cut off the air conditioner power supply in time."

[0056] In this embodiment, the air conditioner communicates with the user terminal directly or through the server to instruct the user terminal to output an alarm message, which can remind the user in time and enhance the safety of the use of the air conditioner.

[0057] It is also possible to preferentially send a first alarm instruction to the user terminal. When the user terminal receives the first alarm instruction sent by the air conditioner, it can feedback a response message to the air conditioner. If a communication failure occurs between the air conditioner and the user terminal, and the air conditioner does not receive a response message feedback from the user terminal within a predetermined period of time, it can send a second alarm instruction to the server to instruct the server to send a third alarm instruction to the user terminal associated with the air conditioner.

[0058] In this embodiment, through the above two mutually redundant methods for instructing the user terminal to output an alarm message, when one method cannot enable the user terminal to output an alarm message, the other redundant method can reliably and effectively instruct the user terminal to output an alarm message.

[0059] When it is determined that the auxiliary heating relay has a sticking fault, the air conditioner terminal can send a first alarm instruction to the user terminal while outputting a fault prompt message, or send a second alarm instruction to the server while outputting a fault prompt message, or send a first alarm instruction to the user terminal and a second alarm instruction to the server while outputting a fault prompt message. Alternatively, the output of the fault prompt message, the sending of the first alarm instruction, and the sending of the second alarm instruction can be executed in any order, which is not limited here.

[0060] In yet another embodiment, the above method further includes:

[0061] When the timing duration starting from the determination that the auxiliary heating relay has a sticking fault reaches a predetermined duration, if the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than a predetermined second temperature threshold, the air conditioner is controlled to be in cooling mode and to operate at maximum power, and at the same time, the air conditioner's internal fan is controlled to operate at maximum speed, and the first temperature threshold is less than the second temperature threshold.

[0062] The predetermined duration can be preset by the designer, for example, it can be 3 minutes. When the timing duration from the determination that the auxiliary thermal relay has a adhesion fault reaches the predetermined duration, the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than the predetermined second temperature threshold, it is considered that the auxiliary thermal relay has a adhesion fault for a long time, the air conditioner is in a powered-on state (the user has not cut off the power of the air conditioner), the electric heating module is continuously in operation, and the temperature of the electric heating module is high, there is a risk of fire, and the air conditioner can be controlled to be in cooling mode and run at maximum power while controlling the air conditioner's internal fan to run at maximum speed to reduce the temperature of the electric heating module. The second temperature threshold can be preset by the designer, for example, it can be 100°C.

[0063] In this embodiment, when the timing duration starting from the determination of the adhesion failure of the auxiliary heating relay reaches a predetermined duration, the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than a predetermined second temperature threshold, by controlling the air conditioner to be in cooling mode and running at maximum power, and at the same time controlling the air conditioner's internal fan to run at the maximum speed, the temperature of the electric heating module can be reliably lowered, thereby reducing the risk of fire and improving safety.

[0064] In yet another embodiment, the above method further includes:

[0065] When the timing duration starting from the determination that the auxiliary heating relay has a sticking fault reaches a predetermined duration, if the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than a predetermined second temperature threshold, a fourth alarm instruction is sent to the server, and the fourth alarm instruction is used to instruct the server to output an alarm message.

[0066] The fourth alarm instruction is used to instruct the server to output an alarm message. When the timing time from the determination that the auxiliary heating relay has a adhesion failure reaches a predetermined time, the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than the predetermined second temperature threshold, the fourth alarm instruction can be sent to the server. After receiving the fourth alarm instruction, the server can output a pop-up message on the screen: "The auxiliary heating relay of the air conditioner of user XXX has a adhesion failure, please contact the user in time."

[0067] In this embodiment, when the timing duration starting from the determination of the adhesion failure of the auxiliary heating relay reaches a predetermined duration, the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than a predetermined second temperature threshold, a fourth alarm instruction is sent to the server, so that the after-sales staff of the air conditioner can contact the user in time, thereby improving safety.

[0068] In another embodiment, when the timing duration starting from the determination that the auxiliary heating relay has a sticking fault reaches a predetermined duration, if the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than a predetermined second temperature threshold, the air conditioner can be controlled to be in cooling mode and run at maximum power, and the internal fan of the air conditioner can be controlled to run at the maximum speed, while a fourth alarm instruction is sent to the server.

[0069] Figure 2 is a flow chart of an air conditioner fault detection method according to yet another exemplary embodiment. Figure 2 The steps in the embodiment are a combination of the steps in the above multiple embodiments, and specifically include the following steps.

[0070] 1. When the air conditioner is in heating mode and the electric heating module of the indoor unit is in operation, in response to receiving an auxiliary heating function shut-down instruction for instructing the electric heating module to shut down, the voltage at the auxiliary heating relay output terminal, the current at the auxiliary heating relay output terminal and the temperature of the electric heating module are obtained.

[0071] 2. If the obtained voltage is not less than 50V, the obtained current is not less than 0.5A and the obtained temperature is not less than 75°C, it is determined that the auxiliary heating relay has a sticking fault.

[0072] 3. If the voltage obtained is not less than 50V, the current obtained is not less than 0.5A and the temperature obtained is not less than 75°C, and at least one of the three is not satisfied, the detection is terminated.

[0073] 4. If it is determined that the auxiliary heating relay has a sticking fault, a fault prompt message is output and a first alarm instruction is sent to the user terminal at the same time.

[0074] 5. When the timing time from the determination of the adhesion failure of the auxiliary heating relay reaches 3 minutes, if the air conditioner is in the power-on state and the temperature of the electric heating module obtained is not less than 100°C, a fourth alarm instruction is sent to the server to control the air conditioner to be in cooling mode and run at maximum power, and at the same time control the air conditioner's internal fan to run at the maximum speed.

[0075] 7. When the timing time from the determination that the auxiliary heating relay has a sticking fault reaches 3 minutes, if the air conditioner is not in the power-on state or the temperature of the electric heating module obtained is less than 100°C, the detection is terminated.

[0076] Based on the same inventive concept, the present disclosure also provides an air conditioner fault detection device. Figure 3 FIG. 1 is a block diagram of an air conditioner fault detection device according to an exemplary embodiment. Figure 3 As shown, the air conditioning fault detection device 300 includes an acquisition module 301 and a determination module 302.

[0077] The acquisition module 301 is configured to acquire the voltage at the output end of the auxiliary heating relay, the current at the output end of the auxiliary heating relay, and the temperature of the electric heating module in response to receiving an auxiliary heating function shut-down instruction for instructing the electric heating module to shut down when the air conditioner is in a heating mode and the electric heating module of the indoor unit is in an operating state;

[0078] The determination module 302 is configured to determine whether a sticking fault occurs in the auxiliary thermal relay according to the acquired voltage, current and temperature.

[0079] Optionally, the determination module 302 includes a judgment submodule.

[0080] The determination submodule is configured to determine that a sticking fault occurs in the auxiliary thermal relay if the acquired voltage is not less than a predetermined voltage threshold, the acquired current is not less than a predetermined current threshold, and the acquired temperature is not less than a predetermined first temperature threshold.

[0081] Optionally, the air conditioning fault detection device 300 further includes an output module.

[0082] The output module is configured to output a fault prompt message if it is determined that a sticking fault occurs in the auxiliary thermal relay, and the fault prompt message includes fault type information.

[0083] Optionally, the air conditioner fault detection device 300 further includes a first sending module.

[0084] The first sending module is configured to send a first alarm instruction to the user terminal if it is determined that the auxiliary thermal relay has a adhesion failure, and the first alarm instruction is used to instruct the user terminal to output an alarm message; or, if it is determined that the auxiliary thermal relay has a adhesion failure, send a second alarm instruction to the server, and the second alarm instruction is used to instruct the server to send a third alarm instruction to the user terminal associated with the air conditioner, and the third alarm instruction is used to instruct the user terminal to output an alarm message.

[0085] Optionally, the air conditioning fault detection device 300 further includes a control module.

[0086] The control module is configured to control the air conditioner to be in cooling mode and run at maximum power, and at the same time control the air conditioner's internal fan to run at maximum speed, when the timing time starting from the determination that the auxiliary heating relay has a sticking fault reaches a predetermined time, if the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than a predetermined second temperature threshold, and the first temperature threshold is less than the second temperature threshold.

[0087] Optionally, the air conditioner fault detection device 300 further includes a second sending module.

[0088] The second sending module is configured to send a fourth alarm instruction to the server when the timing duration starting from the determination that the auxiliary heating relay has a adhesion failure reaches a predetermined duration, if the air conditioner is in a powered-on state and the acquired temperature of the electric heating module is not less than a predetermined second temperature threshold, and the fourth alarm instruction is used to instruct the server to output an alarm message.

[0089] Regarding the device in the above embodiment, the specific manner in which each module performs operations has been described in detail in the embodiment of the method, and will not be elaborated here.

[0090] By adopting the above technical solution, when the air conditioner is in heating mode and the electric heating module of the indoor unit is in operation, in response to receiving an auxiliary heating function shutdown instruction for instructing the electric heating module to shut down, the voltage at the output end of the auxiliary heating relay, the current at the output end of the auxiliary heating relay and the temperature of the electric heating module are obtained, and based on the obtained voltage, current and temperature, it is possible to accurately and reliably determine that the auxiliary heating relay has a adhesion failure, thereby reducing the risk of fire caused by excessive temperature of the electric heating module due to a adhesion failure of the auxiliary heating relay and improving safety.

[0091] The present disclosure also provides a computer-readable storage medium having computer program instructions stored thereon, and when the program instructions are executed by a processor, the steps of the air conditioner fault detection method provided by the present disclosure are implemented.

[0092] The present disclosure also provides an air conditioner fault detection device, comprising a processor and a memory for storing instructions executable by the processor, wherein the processor is configured to: implement the steps of the air conditioner fault detection method provided by the present disclosure.

[0093] The present disclosure also provides a chip, including a processor and an interface; the processor is used to read instructions to execute the air conditioner fault detection method provided by the present disclosure.

[0094] Figure 4 800 is a block diagram of an apparatus for air conditioner fault detection according to an exemplary embodiment. For example, the apparatus 800 may be a mobile phone, a computer, a digital broadcast terminal, a messaging device, a game console, a tablet device, a medical device, a fitness device, a personal digital assistant, etc.

[0095] Reference Figure 4 , the device 800 may include one or more of the following components: a processing component 802 , a memory 804 , a power component 806 , a multimedia component 808 , an audio component 810 , an input / output interface 812 , a sensor component 814 , and a communication component 816 .

[0096] The processing component 802 generally controls the overall operation of the device 800, such as operations associated with display, phone calls, data communications, camera operations, and recording operations. The processing component 802 may include one or more processors 820 to execute instructions to complete all or part of the steps of the above-mentioned air conditioner fault detection method. In addition, the processing component 802 may include one or more modules to facilitate the interaction between the processing component 802 and other components. For example, the processing component 802 may include a multimedia module to facilitate the interaction between the multimedia component 808 and the processing component 802.

[0097] The memory 804 is configured to store various types of data to support operations on the device 800. Examples of such data include instructions for any application or method operating on the device 800, contact data, phone book data, messages, pictures, videos, etc. The memory 804 can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic disk or optical disk.

[0098] The power supply component 806 provides power to the various components of the device 800. The power supply component 806 may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power for the device 800.

[0099] The multimedia component 808 includes a screen that provides an output interface between the device 800 and the user. In some embodiments, the screen may include a liquid crystal display (LCD) and a touch panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive input signals from the user. The touch panel includes one or more touch sensors to sense touch, slide, and gestures on the touch panel. The touch sensor may not only sense the boundaries of the touch or slide action, but also detect the duration and pressure associated with the touch or slide operation. In some embodiments, the multimedia component 808 includes a front camera and / or a rear camera. When the device 800 is in an operating mode, such as a shooting mode or a video mode, the front camera and / or the rear camera may receive external multimedia data. Each front camera and rear camera may be a fixed optical lens system or have a focal length and optical zoom capability.

[0100] The audio component 810 is configured to output and / or input audio signals. For example, the audio component 810 includes a microphone (MIC), and when the device 800 is in an operating mode, such as a call mode, a recording mode, and a speech recognition mode, the microphone is configured to receive an external audio signal. The received audio signal can be further stored in the memory 804 or sent via the communication component 816. In some embodiments, the audio component 810 also includes a speaker for outputting audio signals.

[0101] The input / output interface 812 provides an interface between the processing component 802 and the peripheral interface modules, which may be keyboards, click wheels, buttons, etc. These buttons may include but are not limited to: a home button, a volume button, a start button, and a lock button.

[0102] The sensor assembly 814 includes one or more sensors for providing various aspects of the status assessment of the device 800. For example, the sensor assembly 814 can detect the open / closed state of the device 800, the relative positioning of components, such as the display and keypad of the device 800, and the sensor assembly 814 can also detect the position change of the device 800 or a component of the device 800, the presence or absence of user contact with the device 800, the orientation or acceleration / deceleration of the device 800, and the temperature change of the device 800. The sensor assembly 814 may include a proximity sensor configured to detect the presence of a nearby object without any physical contact. The sensor assembly 814 may also include an optical sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, the sensor assembly 814 may also include an accelerometer, a gyroscope sensor, a magnetic sensor, a pressure sensor, or a temperature sensor.

[0103] The communication component 816 is configured to facilitate wired or wireless communication between the device 800 and other devices. The device 800 can access a wireless network based on a communication standard, such as WiFi, 2G or 3G, or a combination thereof. In an exemplary embodiment, the communication component 816 receives a broadcast signal or broadcast-related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 816 also includes a near field communication (NFC) module to facilitate short-range communication. For example, the NFC module can be implemented based on radio frequency identification (RFID) technology, infrared data association (IrDA) technology, ultra-wideband (UWB) technology, Bluetooth (BT) technology and other technologies.

[0104] In an exemplary embodiment, the device 800 can be implemented by one or more application-specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), field programmable gate arrays (FPGAs), controllers, microcontrollers, microprocessors or other electronic components to perform the above-mentioned air conditioning fault detection method.

[0105] In an exemplary embodiment, a non-transitory computer-readable storage medium including instructions is also provided, such as a memory 804 including instructions, and the instructions can be executed by a processor 820 of the device 800 to complete the above-mentioned air conditioner fault detection method. For example, the non-transitory computer-readable storage medium can be a ROM, a random access memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, etc.

[0106] In addition to being an independent electronic device, the above-mentioned device can also be a part of an independent electronic device. For example, in one embodiment, the device can be an integrated circuit (IC) or a chip, wherein the integrated circuit can be an IC or a collection of multiple ICs; the chip can include but is not limited to the following types: GPU (Graphics Processing Unit), CPU (Central Processing Unit), FPGA (Field Programmable Gate Array), DSP (Digital Signal Processor), ASIC (Application Specific Integrated Circuit), SOC (System on Chip, SoC), etc. The above-mentioned integrated circuit or chip can be used to execute executable instructions (or codes) to implement the above-mentioned air conditioner fault detection method. The executable instructions can be stored in the integrated circuit or chip, or can be obtained from other devices or equipment, such as the integrated circuit or chip including a processor, a memory, and an interface for communicating with other devices. The executable instruction can be stored in the memory, and when the executable instruction is executed by the processor, the above-mentioned air conditioning fault detection method is implemented; alternatively, the integrated circuit or chip can receive the executable instruction through the interface and transmit it to the processor for execution, so as to implement the above-mentioned air conditioning fault detection method.

[0107] In another exemplary embodiment, a computer program product is also provided. The computer program product includes a computer program that can be executed by a programmable device. The computer program has a code portion for executing the above-mentioned air conditioner fault detection method when executed by the programmable device.

[0108] Those skilled in the art will readily appreciate other embodiments of the present disclosure after considering the specification and practicing the present disclosure. This application is intended to cover any variations, uses or adaptations of the present disclosure, which follow the general principles of the present disclosure and include common knowledge or customary technical means in the art that are not disclosed in the present disclosure. The specification and examples are to be considered as exemplary only, and the true scope and spirit of the present disclosure are indicated by the following claims.

[0109] It should be understood that the present disclosure is not limited to the exact structures that have been described above and shown in the drawings, and that various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims

1. A method for detecting air conditioner faults, characterized in that: include: When the air conditioner is in a heating mode and the electric heating module of the indoor unit is in operation, in response to receiving an auxiliary heating function shut-down instruction for instructing the electric heating module to shut down, obtaining a voltage at an output terminal of an auxiliary heating relay, a current at an output terminal of the auxiliary heating relay, and a temperature of the electric heating module; If the acquired voltage is not less than a predetermined voltage threshold, the acquired current is not less than a predetermined current threshold, and the acquired temperature is not less than a predetermined first temperature threshold, it is determined that the auxiliary thermal relay has a sticking fault; When the timing duration starting from the determination that the auxiliary heating relay has a sticking fault reaches a predetermined duration, if the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than a predetermined second temperature threshold, the air conditioner is controlled to be in cooling mode and to operate at maximum power, and at the same time, the internal fan of the air conditioner is controlled to operate at maximum speed, and the first temperature threshold is less than the second temperature threshold.

2. The method according to claim 1, characterized in that The method further comprises: If it is determined that the auxiliary heating relay has a sticking fault, a fault prompt message is output, and the fault prompt message includes fault type information.

3. The method according to claim 1, characterized in that The method further comprises: If it is determined that the auxiliary thermal relay has a sticking fault, sending a first alarm instruction to the user terminal, wherein the first alarm instruction is used to instruct the user terminal to output an alarm message; or, If it is determined that the auxiliary thermal relay has a sticking fault, a second alarm instruction is sent to the server, and the second alarm instruction is used to instruct the server to send a third alarm instruction to a user terminal associated with the air conditioner, and the third alarm instruction is used to instruct the user terminal to output an alarm message.

4. The method according to claim 1, characterized in that The method further comprises: When the timing duration starting from the determination that the auxiliary heating relay has a sticking fault reaches a predetermined duration, if the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than a predetermined second temperature threshold, a fourth alarm instruction is sent to the server, and the fourth alarm instruction is used to instruct the server to output an alarm message.

5. An air conditioner fault detection device, characterized in that: Execute the method according to any one of claims 1 to 4, wherein the device comprises: an acquisition module, configured to acquire, in response to receiving an auxiliary heating function shut-down instruction for instructing the electric heating module to shut down, a voltage at an output terminal of an auxiliary heating relay, a current at an output terminal of the auxiliary heating relay, and a temperature of the electric heating module when the air conditioner is in a heating mode and the electric heating module of the indoor unit is in an operating state; a determination module configured to determine whether a sticking fault occurs in the auxiliary heating relay according to the acquired voltage, current and temperature; The determination module includes a determination submodule, the determination submodule being configured to determine that a sticking fault occurs in the auxiliary thermal relay if the acquired voltage is not less than a predetermined voltage threshold, the acquired current is not less than a predetermined current threshold, and the acquired temperature is not less than a predetermined first temperature threshold; The device also includes a control module, which is configured to control the air conditioner to be in cooling mode and run at maximum power, and at the same time control the internal fan of the air conditioner to run at maximum speed when the timing duration starting from the determination that the auxiliary heating relay has a sticking fault reaches a predetermined duration, if the air conditioner is in a powered-on state and the temperature of the electric heating module obtained is not less than a predetermined second temperature threshold, and the first temperature threshold is less than the second temperature threshold.

6. A computer-readable storage medium having computer program instructions stored thereon, characterized in that: When the program instructions are executed by a processor, the steps of the method described in any one of claims 1 to 4 are implemented.

7. An air conditioner fault detection device, characterized in that: include: processor; a memory for storing instructions executable by the processor; Wherein, the processor is configured to: Implement the steps of the method described in any one of claims 1 to 4.

8. A chip, characterized in that: The method comprises a processor and an interface; the processor is used to read instructions to execute the method according to any one of claims 1 to 4.

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