Method and device for determining potential users of number portability and storage medium

Abstract

The application provides a method and device for determining potential users of number portability, and a storage medium, and relates to the field of communication. The method comprises the following steps: acquiring telecommunication data of a first operator, determining a second operator user involved in the telecommunication data as an out-of-network user; determining a first user of the first operator related to the out-of-network user based on the telecommunication data, selecting a plurality of second users of the first operator that meet a preset condition from the first user of the first operator to join an intimate user circle of the out-of-network user; determining a number portability probability of the out-of-network user based on information of transactions between the out-of-network user and the corresponding second user; wherein the number portability probability represents a probability that the out-of-network user switches from the second operator to the first operator while keeping the original number; and determining the out-of-network user with a number portability probability greater than a first preset threshold as a potential user. The method of the application achieves the technical effect of improving the identification timeliness and accuracy of potential users.

Description

Technical Field

[0001] This application relates to the field of communications, and in particular to a method, device and storage medium for identifying potential users of number portability. Background Technology

[0002] For telecommunications operators, the number of mobile subscribers is a crucial factor affecting company revenue and business development. With the current mobile subscriber base approaching saturation, competition in the operator market is becoming increasingly fierce. Therefore, accurately identifying potential users with a high probability of number portability and providing precise services to each potential customer is of paramount importance for operators. This will enhance service quality, increase user loyalty, and attract more users.

[0003] In existing technologies, operators primarily use logistic regression to identify users who have switched mobile numbers. However, the statistical models employed in logistic regression cannot update input feature parameters in real time.

[0004] Because logistic regression technology cannot guarantee the effectiveness and sophistication of the model, and the data input dimensions are narrow, it cannot flexibly update feature values. As a result, the existing methods for identifying potential users of number portability have technical problems such as low timeliness and low accuracy in identifying potential users. Summary of the Invention

[0005] This application provides a method, device, and storage medium for identifying potential users of mobile number portability, in order to solve the technical problems of low timeliness and low accuracy in identifying potential users.

[0006] On the one hand, this application provides a method for identifying potential users of mobile number portability, the method comprising:

[0007] Obtain telecommunications data from the first operator and identify users of the second operator involved in the telecommunications data as users on a different network;

[0008] Based on telecommunications data, the first user of the first operator related to the user of the other network is identified. Among the first users of the first operator, several second users of the first operator who meet the preset conditions are selected to join the close user circle of the user of the other network.

[0009] Based on the communication information between the user on the other network and the corresponding second user, the probability of the user on the other network switching number is determined; whereby the probability of switching number is used to characterize the probability of the user on the other network switching from the second operator to the first operator while retaining the original number;

[0010] Users from other networks whose probability of switching mobile numbers is greater than a first preset threshold are identified as potential users.

[0011] Optionally, the method for determining potential users of number portability provided in this application involves selecting multiple second users of the first operator who meet preset conditions from among the first users of the first operator and adding them to the close user circle of the user on the other network, including:

[0012] Among the first users of the first operator, identify a second user whose call records with the user on the other network meet the first preset conditions, and add the second user to the mobile network close user circle of the user on the other network; and / or

[0013] Among the first users of the first operator, identify the second user who shares the first broadband of the first operator with the user of the other network and meets the second preset condition, and add the second user to the fixed network close user circle of the user of the other network.

[0014] Optionally, the method for determining potential users for number portability provided in this application involves identifying a second user among the first users of the first operator whose call records with the user on the other network meet a first preset condition, and adding the second user to the user's mobile network close user circle, including:

[0015] Among the first users of the first operator, identify a first number of second users who have a convergence relationship or the same account opening information;

[0016] Identify the second number of second users who have call records with users on different networks;

[0017] If the ratio of the second value to the first value is greater than the second preset threshold, the second user who has a call record with the user on the other network will be added to the user's mobile network close user circle.

[0018] Optionally, the method for determining potential users for number portability provided in this application involves identifying a second user among the first users of the first operator who shares broadband with users on the other network and meets the first preset conditions, and adding the second user to the mobile network close user circle of the users on the other network, including:

[0019] Among the first users of the first operator, identify the second user with whom the other user has a call record;

[0020] Determine the number of users among the second users who have call records with users on different networks;

[0021] If the number of users exceeds the third preset threshold, the second user will be added to the mobile network close user circle of the user on the other network.

[0022] Optionally, the method for determining potential users for number portability provided in this application involves identifying a second user among the first users of the first operator whose call records with the user on the other network meet a first preset condition, and adding the second user to the user's mobile network close user circle, including:

[0023] If the frequency of calls between a first user of a first operator and a user of another network exceeds the fourth preset threshold and / or the duration of calls within a preset period exceeds the fifth preset threshold, the first user will be identified as the second user and added to the mobile network close user circle of the user of the other network.

[0024] Optionally, the method for determining potential users for number portability provided in this application involves identifying a second user among the first users of the first operator whose call records with the user on the other network meet a first preset condition, and adding the second user to the user's mobile network close user circle, including:

[0025] Among the first users of multiple first operators, identify the second user who has call records with a user on a different network;

[0026] Determine the total frequency of calls between the second user and users on different networks and / or the total call duration within a preset time period;

[0027] If the total number of calls exceeds the sixth preset threshold and / or the total call duration within the preset duration exceeds the seventh preset threshold, the second user will be added to the mobile network close user circle of the user on the other network.

[0028] Optionally, the method for determining potential users of number portability provided in this application involves identifying, from among the first users of the first operator, second users who share the first broadband of the first operator with users on other networks and meet the second preset conditions, and adding the second users to the fixed network close user circle of the users on other networks, including:

[0029] Among the first users of the first operator, identify the second user who shares the first broadband with users on a different network.

[0030] If the broadband contact of the first broadband provider is a user on another network, the first broadband provider will be designated as the second broadband provider, and multiple second users connected to the second broadband provider will be added to the fixed network close user circle of the user on the other network.

[0031] Optionally, the method for determining potential users of number portability provided in this application involves identifying, from among the first users of the first operator, second users who share the first broadband of the first operator with users on other networks and meet the second preset conditions, and adding the second users to the fixed network close user circle of the users on other networks, including:

[0032] Among the first users of the first operator, identify the second user who shares the first broadband with users on a different network.

[0033] The first broadband that is used more frequently than the eighth preset threshold and / or used for more than the ninth preset threshold by users on other networks is identified as the second broadband, and multiple second users who access the second broadband are added to the fixed network close user circle of the users on other networks.

[0034] Optionally, the method for determining potential users of number portability provided in this application determines the probability of number portability for users of different networks based on the communication information between the user and the corresponding second user, including:

[0035] The probability of a user from another network who has a call record with a second user with a fusion relationship to switch networks is determined as the first probability.

[0036] The probability of a user from another network who has call records with multiple second users switching networks is determined as the second probability.

[0037] The probability of a user from another network who has a number portability to another network is determined as the third probability if the frequency of calls with any second user is greater than the fourth preset threshold and / or the total duration of calls within a preset period is greater than the fifth preset threshold.

[0038] The probability of a user from another network who has a total number of calls with multiple second users that is greater than the sixth preset threshold and / or a total call duration within a preset period that is greater than the seventh preset threshold is determined as the fourth probability.

[0039] Among them, the first probability is greater than the second probability; the second probability is greater than the third probability; and the second probability is greater than the fourth probability.

[0040] Optionally, the method for determining potential users of number portability provided in this application, after identifying users of other networks with a probability of number portability greater than a first preset threshold as potential users, further includes:

[0041] Predict the corresponding potential user's home grid based on the second user's home grid;

[0042] Telecommunications services are provided to potential users based on their home grid.

[0043] Secondly, this application provides a device for identifying potential users of mobile number portability, comprising:

[0044] The first processing module is used to obtain telecommunications data from the first operator and identify users of the second operator involved in the telecommunications data as users on different networks.

[0045] The second processing module is used to determine the first user of the first operator related to the user of the other network based on telecommunications data, and select multiple second users of the first operator who meet the preset conditions to join the user's close user circle.

[0046] The first determining module is used to determine the probability of a user from another network switching network while retaining their original number, based on the communication information between the user from another network and the corresponding second user.

[0047] The second determination module is used to identify users from other networks whose probability of number portability is greater than a first preset threshold as potential users.

[0048] Optionally, the second processing module provided in this application is also used for:

[0049] Among the first users of the first operator, identify a second user whose call records with the user on the other network meet the first preset conditions, and add the second user to the mobile network close user circle of the user on the other network; and / or

[0050] Among the first users of the first operator, identify the second user who shares the first broadband of the first operator with the user of the other network and meets the second preset condition, and add the second user to the fixed network close user circle of the user of the other network.

[0051] Optionally, the second processing module provided in this application is also used for:

[0052] Among the first users of the first operator, identify a first number of second users who have a convergence relationship or the same account opening information;

[0053] Identify the second number of second users who have call records with users on different networks;

[0054] If the ratio of the second value to the first value is greater than the second preset threshold, the second user who has a call record with the user on the other network will be added to the user's mobile network close user circle.

[0055] Optionally, the second processing module provided in this application is also used for:

[0056] Among the first users of the first operator, identify the second user with whom the other user has a call record;

[0057] Determine the number of users among the second users who have call records with users on different networks;

[0058] If the number of users exceeds the third preset threshold, the second user will be added to the mobile network close user circle of the user on the other network.

[0059] Optionally, the second processing module provided in this application is also used for:

[0060] If the frequency of calls between a first user of a first operator and a user of another network exceeds the fourth preset threshold and / or the duration of calls within a preset period exceeds the fifth preset threshold, the first user will be identified as the second user and added to the mobile network close user circle of the user of the other network.

[0061] Optionally, the second processing module provided in this application is also used for:

[0062] Among the first users of multiple first operators, identify the second user who has call records with a user on a different network;

[0063] Determine the total frequency of calls between the second user and users on different networks and / or the total call duration within a preset time period;

[0064] If the total number of calls exceeds the sixth preset threshold and / or the total call duration within the preset duration exceeds the seventh preset threshold, the second user will be added to the mobile network close user circle of the user on the other network.

[0065] Optionally, the second processing module provided in this application is also used for:

[0066] Among the first users of the first operator, identify the second user who shares the first broadband with users on a different network.

[0067] If the broadband contact of the first broadband provider is a user on another network, the first broadband provider will be designated as the second broadband provider, and multiple second users connected to the second broadband provider will be added to the fixed network close user circle of the user on the other network.

[0068] Optionally, the second processing module provided in this application is also used for:

[0069] Among the first users of the first operator, identify the second user who shares the first broadband with users on a different network.

[0070] The first broadband that is used more frequently than the eighth preset threshold and / or used for more than the ninth preset threshold by users on other networks is identified as the second broadband, and multiple second users who access the second broadband are added to the fixed network close user circle of the users on other networks.

[0071] Optionally, the first determining module provided in this application is also used for:

[0072] The probability of a user from another network who has a call record with a second user with a fusion relationship to switch networks is determined as the first probability.

[0073] The probability of a user from another network who has call records with multiple second users switching networks is determined as the second probability.

[0074] The probability of a user from another network who has a number portability to another network is determined as the third probability if the frequency of calls with any second user is greater than the fourth preset threshold and / or the total duration of calls within a preset period is greater than the fifth preset threshold.

[0075] The probability of a user from another network who has a total number of calls with multiple second users that is greater than the sixth preset threshold and / or a total call duration within a preset period that is greater than the seventh preset threshold is determined as the fourth probability.

[0076] Among them, the first probability is greater than the second probability; the second probability is greater than the third probability; and the second probability is greater than the fourth probability.

[0077] Optionally, the device for determining potential users of number portability provided in this application is further used to, after identifying users of other networks whose probability of number portability is greater than a first preset threshold as potential users,

[0078] Predict the corresponding potential user's home grid based on the second user's home grid;

[0079] Telecommunications services are provided to potential users based on their home grid.

[0080] A third aspect of this application provides an electronic device comprising:

[0081] Processor and memory;

[0082] The memory stores the instructions that the computer executes;

[0083] The processor executes computer execution instructions stored in memory, causing the electronic device to perform the method for determining potential users for number portability in any of the first aspects.

[0084] Fourthly, this application provides a computer-readable storage medium storing computer-executable instructions, which, when executed by a processor, are used to implement the method for determining potential users for number portability as described in any of the first aspects.

[0085] The method, device, and storage medium for determining potential users of number portability provided in this application acquire telecommunications data from a first operator and identify users of a second operator involved in the telecommunications data as users on a different network. Based on the telecommunications data, the application identifies first users of the first operator associated with the users on the different network. Among the first users of the first operator, multiple second users of the first operator who meet preset conditions are selected to join the user's close user circle. Based on the interaction information between the user on the different network and the corresponding second users, the application determines the probability of the user switching networks while retaining their original number. The probability of number portability is used to characterize the probability that the user will switch from the second operator to the first operator while retaining their original number. The application sets the probability of number portability greater than the first preset condition. Users on other networks with a set threshold are identified as potential users. By analyzing the interactions between a second user who has joined the user's close user circle and the user, it is determined whether the user is a potential number portability user. Based on the second user's home network, precise telecommunications services are provided to the potential user, improving their user experience and increasing the probability of them porting their number to the current operator's network. Furthermore, the method provided in this application determines potential users based on telecommunications data within a preset time period, which can be one hour or one day, ensuring high timeliness. This achieves the technical effect of improving the timeliness and accuracy of potential user identification, solving the technical problems of low timeliness and low accuracy in potential user identification. Attached Figure Description

[0086] The accompanying drawings, which are incorporated in and form part of this specification, illustrate embodiments consistent with this application and, together with the description, serve to explain the principles of this application.

[0087] Figure 1 The method flow for determining potential users for number portability provided in the embodiments of this application Figure 1 ;

[0088] Figure 2 The method flow for determining potential users for number portability provided in the embodiments of this application Figure 2 ;

[0089] Figure 3 A schematic diagram of the structure of a device for determining potential users of number portability provided in this application embodiment;

[0090] Figure 4 The hardware structure diagram of the device for identifying potential users of number portability provided in this application embodiment.

[0091] The accompanying drawings illustrate specific embodiments of this application, which will be described in more detail below. These drawings and descriptions are not intended to limit the scope of the concept in any way, but rather to illustrate the concept of this application to those skilled in the art through reference to particular embodiments. Detailed Implementation

[0092] Exemplary embodiments will now be described in detail, examples of which are illustrated in the accompanying drawings. When the following description relates to the drawings, unless otherwise indicated, the same numbers in different drawings denote the same or similar elements. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with this application. Rather, they are merely examples of apparatuses and methods consistent with some aspects of this application as detailed in the appended claims.

[0093] First, let me explain the terms used in this application:

[0094] Number portability, also known as number portability or mobile number transfer without changing the number, means that a user of any telecom operator can switch to another telecom operator and enjoy the telecom services provided by that operator without changing their mobile phone number.

[0095] In existing methods for identifying potential number portability users, operators primarily use logistic regression. However, because the statistical models employed in logistic regression cannot update input feature parameters in real time, their effectiveness and sophistication are poor. Furthermore, the data input dimensions are narrow, hindering flexible feature value updates. Therefore, existing methods for identifying potential number portability users suffer from low timeliness and accuracy, failing to meet operators' goals of accurately identifying high-probability transferees, providing precise services to each potential user, improving service quality, increasing user loyalty, and attracting more customers.

[0096] This application provides a method for determining potential users of mobile number portability. The method involves acquiring telecommunications data from a first operator and identifying users of a second operator involved in the data as users on a different network. Based on the telecommunications data, it identifies first users of the first operator associated with the users on the different network. From these first users, it selects several second users of the first operator who meet preset conditions to join the user's close user circle. Based on the interaction information between the user and the corresponding second users, it determines the probability of the user switching networks while retaining their original number. The probability of number portability is used to characterize the probability that the user will switch from the second operator to the first operator while retaining their original number. The method sets the probability of number portability to a value greater than a first preset threshold. Users on other networks are identified as potential users. By analyzing the interactions between second users who have joined the user's close user circle and the user, it is determined whether the user is a potential user for number portability. Based on the second user's home network, precise telecommunications services are provided to the potential user, improving their user experience and increasing the probability of them porting their numbers to the current operator's network. Furthermore, the method provided in this application determines potential users based on telecommunications data within a preset time period, which can be one hour or one day, ensuring high timeliness. This achieves the technical effect of improving the timeliness and accuracy of potential user identification, solving the technical problems of low timeliness and low accuracy in potential user identification.

[0097] The technical solution of this application and how it solves the above-mentioned technical problems will be described in detail below with specific embodiments. These specific embodiments can be combined with each other, and the same or similar concepts or processes may not be described again in some embodiments. The embodiments of this application will be described below with reference to the accompanying drawings.

[0098] Figure 1 The method flow for determining potential users for number portability provided in the embodiments of this application Figure 1 .like Figure 1 As shown in this embodiment, the method for determining potential users of number portability includes:

[0099] S101. Obtain telecommunications data from the first operator and identify the users of the second operator involved in the telecommunications data as users on a different network.

[0100] In this embodiment, the telecommunications data of the first operator includes the first operator's call details, complaint records, appeal records, broadband contacts, and broadband internet access data; based on the first operator's telecommunications data, users on other networks involved in the telecommunications data are obtained.

[0101] S102. Based on telecommunications data, determine the first user of the first operator related to the user of the other network, and select multiple second users of the first operator who meet the preset conditions to join the user's close user circle.

[0102] In this embodiment, the close user circle of the user on the other network includes a close user circle on the mobile network and a close user circle on the fixed network; the close user circle on the mobile network is determined based on the call records between the user on the other network and the first user; the close user circle on the fixed network is determined based on the broadband usage records between the user on the other network and the first user.

[0103] S103. Based on the communication information between the user on the other network and the corresponding second user, determine the probability of the user on the other network switching the number; wherein, the probability of switching the number is used to characterize the probability of the user on the other network switching from the second operator to the first operator while retaining the original number;

[0104] In this embodiment, the communication information between the user on the other network and the corresponding second user indicates that the closer the communication between the user on the other network and the corresponding second user, the greater the probability of the user on the other network switching to another network while keeping their number. For example, the longer the call duration between the user on the other network and the second user or the more calls made within a preset duration, the greater the probability of the user on the other network switching to another network while keeping their number.

[0105] S104. Identify users from other networks whose probability of number portability is greater than the first preset threshold as potential users.

[0106] This application provides a method for determining potential users of mobile number portability. The method involves acquiring telecommunications data from a first operator and identifying users of a second operator involved in the data as cross-network users. Based on the telecommunications data, it identifies first users of the first operator associated with the cross-network users. From these first users, it selects several second users of the first operator who meet preset conditions and adds them to the cross-network user's close user circle. Based on the interaction information between the cross-network user and the corresponding second users, it determines the cross-network user's probability of mobile number portability. The mobile number portability probability characterizes the probability that the cross-network user will switch from the second operator to the first operator while retaining their original number. Cross-network users with a mobile number portability probability greater than a first preset threshold are identified as potential users. The method further determines whether the cross-network user is a potential mobile number portability user by examining the interaction information between the second users who have joined the cross-network user's close user circle and the cross-network user. This method is based on telecommunications data within a preset time period, which can be one hour or one day, ensuring high timeliness and improving the timeliness and accuracy of potential user identification. This solves the technical problems of low timeliness and low accuracy in potential user identification.

[0107] One possible implementation, the method for determining potential users of number portability provided in this application embodiment, involves in step S102 selecting multiple second users of the first operator who meet preset conditions from among the first users of the first operator to join the close user circle of the user on the other network, including:

[0108] S21: Among the first users of the first operator, identify a second user whose call records with the user on the other network meet the first preset conditions, and add the second user to the mobile network close user circle of the user on the other network; and / or

[0109] S22: Among the first users of the first operator, identify the second user who shares the first broadband of the first operator with the user of the other network and meets the second preset condition, and add the second user to the fixed network close user circle of the user of the other network.

[0110] In this embodiment, by adding the second user to the mobile network close user circle and / or fixed network close user circle of the user on the other network, the user's home grid can be inferred based on the second user's home grid. Thus, the user on the other network can be accurately assigned to the residential community level based on the mobile network close user circle and / or fixed network close user circle, thereby delegating the responsibility of providing services to the user on the other network to the regional manager at the residential community level.

[0111] By adding a second user to the mobile network close user circle and / or fixed network close user circle of a user on a different network, it is possible to infer the user's home network grid. This allows for the provision of precise telecommunications services to the user on the different network through that grid, improving the user experience and increasing the probability of the user switching to the operator's network while keeping their number.

[0112] One possible implementation, the method for determining potential users for number portability provided in this application embodiment, involves S21, among the first users of the first operator, identifying a second user whose call records with the user on the other network meet a first preset condition, and adding the second user to the user's mobile network close user circle, including:

[0113] S31: Among the first users of the first operator, identify a first number of second users who have the same convergence relationship or account opening information;

[0114] S32: Identify the second number of second users who have call records with users on different networks;

[0115] S33: If the ratio of the second value to the first value is greater than the second preset threshold, the second user who has a call record with the user on the other network will be added to the user's mobile network close user circle.

[0116] In this embodiment, a second user with a fusion relationship refers to a second user who has signed up for a package that bundles mobile phones with landlines or broadband; a second user with the same account opening information refers to a second user who used the same identity information when opening an account.

[0117] One possible implementation, the method for determining potential users for number portability provided in this application embodiment, involves S21, among the first users of the first operator, identifying a second user who shares broadband with a user on another network and meets a first preset condition, and adding the second user to the mobile network close user circle of the user on the other network, including:

[0118] S41: Among the first users of the first operator, identify the second user who has mutual call records;

[0119] S42: Determine the number of users among the second users who have call records with users on different networks;

[0120] S43: If the number of users exceeds the third preset threshold, add the second user to the mobile network close user circle of the user on the other network.

[0121] One possible implementation, the method for determining potential users for number portability provided in this application embodiment, involves S21, among the first users of the first operator, identifying a second user whose call records with the user on the other network meet a first preset condition, and adding the second user to the user's mobile network close user circle, including:

[0122] If the frequency of calls between a first user of a first operator and a user of another network exceeds the fourth preset threshold and / or the duration of calls within a preset period exceeds the fifth preset threshold, the first user will be identified as the second user and added to the mobile network close user circle of the user of the other network.

[0123] In this embodiment, the preset duration can be one hour, one day, one month, or one year. No specific limitation is made on the preset duration.

[0124] One possible implementation, the method for determining potential users for number portability provided in this application embodiment, involves S21, among the first users of the first operator, identifying a second user whose call records with the user on the other network meet a first preset condition, and adding the second user to the user's mobile network close user circle, including:

[0125] S51: Among multiple first users of the first operator, identify the second user who has a call record with a user on a different network;

[0126] S52: Determine the total frequency of calls between the second user and the user on the other network and / or the total duration of calls within a preset time;

[0127] S53: If the total number of calls exceeds the sixth preset threshold and / or the total call duration within the preset duration exceeds the seventh preset threshold, the second user will be added to the mobile network close user circle of the user on the other network.

[0128] In this embodiment, the preset duration can be one hour, one day, one month, or one year. No specific limitation is made on the preset duration.

[0129] One possible implementation, the method for determining potential users for number portability provided in this application embodiment, involves S22, among the first users of the first operator, identifying a second user who shares the first broadband of the first operator with a user on another network and meets a second preset condition, and adding the second user to the user's fixed network close user circle, including:

[0130] S61: Among the first users of the first operator, identify the second user who shares the first broadband with users on other networks;

[0131] S62: If the broadband contact of the first broadband is a user on another network, the first broadband is identified as the second broadband, and multiple second users accessing the second broadband are added to the fixed network close user circle of the user on the other network.

[0132] One possible implementation, the method for determining potential users for number portability provided in this application embodiment, involves S22, among the first users of the first operator, identifying a second user who shares the first broadband of the first operator with a user on another network and meets a second preset condition, and adding the second user to the user's fixed network close user circle, including:

[0133] S71: Among the first users of the first operator, identify the second user who shares the first broadband with users on a different network.

[0134] S72: The first broadband that has a usage frequency greater than the eighth preset threshold and / or a usage duration greater than the ninth preset threshold is identified as the second broadband, and multiple second users who access the second broadband are added to the fixed network close user circle of the cross-network user.

[0135] One possible implementation, the method for determining potential users of number portability provided in this application embodiment, involves S103 determining the probability of number portability for users on different networks based on the communication information between the user on the different network and the corresponding second user, including:

[0136] S81: The probability of a user from another network who has a call record with a second user with a fusion relationship to switch networks is determined as the first probability;

[0137] S82: The probability of a user from another network who has call records with multiple second users switching networks is determined as the second probability;

[0138] S83: The probability of a user from another network who has a number portability to another network and whose call frequency with any second user is greater than the fourth preset threshold and / or whose call duration within a preset period is greater than the fifth preset threshold is determined as the third probability;

[0139] S84: The probability of a user from another network who has a total number of calls with multiple second users that is greater than the sixth preset threshold and / or whose total call duration within a preset period is greater than the seventh preset threshold is determined as the fourth probability.

[0140] Among them, the first probability is greater than the second probability; the second probability is greater than the third probability; and the second probability is greater than the fourth probability.

[0141] In this embodiment, the preset duration can be one hour, one day, one month, or one year. No specific limitation is made on the preset duration.

[0142] One possible implementation, the method for determining potential users of number portability provided in this application embodiment, after determining users of different networks with a number portability probability greater than a first preset threshold as potential users in step S104, further includes:

[0143] S91: Predict the corresponding potential user's home grid based on the second user's home grid;

[0144] S92: Provide telecommunications services to potential users based on their home grid.

[0145] In this embodiment, by utilizing telecommunications data such as call details, complaint records, appeal records, broadband contacts, and broadband internet access data from the first operator, second users who meet preset conditions are added to the close user circle of the other network user. This maps the other network user of the second operator to the second user of the first operator. Then, the affiliation grid of the other network user is predicted through the affiliation grid of the second user, and the service responsibilities of the other network user are assigned to the corresponding community-level manager and channel to which the second user belongs.

[0146] In this embodiment, fixed-line and mobile network user networks are precisely assigned to the residential community level, thereby delegating service responsibilities to the community-level regional managers. This solves the problem of rationally and intelligently assigning users from different networks to service and marketing teams with responsibilities divided according to geographical location.

[0147] By adding a second user to the mobile network close user circle and / or fixed network close user circle of a user on a different network, it is possible to infer the user's home network grid. This allows for the provision of precise telecommunications services to the user on the different network through that grid, improving the user experience and increasing the probability of the user switching to the operator's network while keeping their number.

[0148] Figure 2 The flowchart of the method for determining potential users for number portability provided in the embodiments of this application Figure 2 , combined Figure 2 As shown, one possible implementation of the method for determining potential users of number portability provided in this application embodiment includes:

[0149] S201. Obtain telecommunications data from the first operator and identify the users of the second operator involved in the telecommunications data as users on a different network.

[0150] S202. Based on the call records between the first user of the first operator and the user of another network, determine whether the first user meets the first preset condition or the second preset condition.

[0151] S203. Add the second users among the first users who meet the first preset conditions to the mobile network close user circle of the other network user; wherein, the first preset conditions include, among the second users with the same integration relationship or account opening information, the proportion of second users with call records with the other network user is greater than the second preset threshold, or the number of second users with call records with the other network user is greater than the third preset threshold, or the call frequency with the other network user is greater than the fourth preset threshold and / or the call duration within the preset duration is greater than the fifth preset threshold, or the total call frequency of multiple second users with the other network user is greater than the sixth preset threshold and / or the total call duration within the preset duration is greater than the seventh preset threshold;

[0152] S204. Add the second user among the first users who meets the second preset condition to the fixed network close user circle of the other network user; wherein, the second preset condition includes sharing the broadband of the other network user whose broadband contact is the other network user, or sharing the broadband of the other network user whose usage frequency is greater than the eighth preset threshold and / or whose usage duration is greater than the ninth preset threshold.

[0153] S205. Based on the communication information between the user on the other network and the corresponding second user, determine the probability of the user switching networks while keeping their number.

[0154] Among them, the probability of number portability for users from different networks who have call records with a second user with a fusion relationship is determined to be high.

[0155] The probability of a user from another network who has call records with multiple second users switching networks is determined to be a medium probability.

[0156] The probability of switching mobile numbers for users from other networks who have a greater than fourth preset threshold and / or a greater than fifth preset threshold in the number of calls with any second user, or whose total number of calls with multiple second users has a greater than sixth preset threshold and / or a greater than seventh preset threshold in the total number of calls with multiple second users, is determined to be low.

[0157] S206. Users from other networks whose probability of number portability is greater than the first preset threshold are identified as potential users.

[0158] S207. Predict the corresponding potential user's home grid based on the second user's home grid;

[0159] S208. Provide telecommunications services to potential users based on their home grid.

[0160] This application provides a method for determining potential users of mobile number portability. The method involves acquiring telecommunications data from a first operator and identifying users of a second operator involved in the telecommunications data as users on a different network. Based on the telecommunications data, it identifies first users of the first operator associated with the users on the different network. From these first users, it selects several second users of the first operator who meet preset conditions to join the user's close user circle. Based on the interaction information between the user and the corresponding second users, it determines the probability of the user switching networks while retaining their original number. The probability of number portability is used to characterize the probability that the user will switch from the second operator to the first operator while retaining their original number. Users whose probability of number portability is greater than a first preset threshold are identified as potential users. This method utilizes telecommunications data from the first operator to identify users on a different network and... The method identifies potential users by establishing a close user circle for second users on different networks that meets preset conditions. Based on the interaction information between the second user and the corresponding second user, users on different networks with a number portability probability greater than a first preset threshold are identified as potential users. This method uses the interaction information between the second user who has joined the close user circle of the second user and the second user to determine whether the second user is a potential user for number portability. Based on the corresponding second user's network affiliation, precise telecommunications services are provided to the potential user, improving their user experience and increasing the probability of them porting their numbers to the current operator's network. Furthermore, the method provided in this application identifies potential users based on telecommunications data within a preset time period, which can be one hour or one day, ensuring high timeliness and achieving the technical effect of improving the timeliness and accuracy of potential user identification. This solves the technical problems of low timeliness and low accuracy in potential user identification.

[0161] Figure 3 This is a schematic diagram of a device for identifying potential users of mobile number portability, provided as an embodiment of this application. The device in this embodiment can be in the form of software and / or hardware. For example... Figure 3 As shown in the illustration, this application provides a device 300 for determining potential users of mobile number portability. The device includes: a first processing module 301, a second processing module 302, a first determining module 303, and a second determining module 304.

[0162] The first processing module 301 is used to obtain telecommunications data from the first operator and identify the second operator users involved in the telecommunications data as users from other networks.

[0163] The second processing module 302 is used to determine the first user of the first operator related to the user of the other network based on telecommunications data, and select multiple second users of the first operator that meet preset conditions to join the user's close user circle.

[0164] The first determining module 303 is used to determine the probability of a user switching networks while keeping their number on the network based on the communication information between the user on the network and the corresponding second user; wherein, the probability of switching networks while keeping the number on the network is used to characterize the probability of a user on the network switching from the second operator to the first operator while retaining their original number;

[0165] The second determining module 304 is used to determine users from other networks whose probability of number portability is greater than a first preset threshold as potential users.

[0166] In one possible implementation, the second processing module 302 provided in this application is further used for:

[0167] Among the first users of the first operator, identify a second user whose call records with the user on the other network meet the first preset conditions, and add the second user to the mobile network close user circle of the user on the other network; and / or

[0168] Among the first users of the first operator, identify the second user who shares the first broadband of the first operator with the user of the other network and meets the second preset condition, and add the second user to the fixed network close user circle of the user of the other network.

[0169] In one possible implementation, the second processing module 302 provided in this application is further used for:

[0170] Among the first users of the first operator, identify a first number of second users who have a convergence relationship or the same account opening information;

[0171] Identify the second number of second users who have call records with users on different networks;

[0172] If the ratio of the second value to the first value is greater than the second preset threshold, the second user who has a call record with the user on the other network will be added to the user's mobile network close user circle.

[0173] In one possible implementation, the second processing module 302 provided in this application is further used for:

[0174] Among the first users of the first operator, identify the second user with whom the other user has a call record;

[0175] Determine the number of users among the second users who have call records with users on different networks;

[0176] If the number of users exceeds the third preset threshold, the second user will be added to the mobile network close user circle of the user on the other network.

[0177] In one possible implementation, the second processing module 302 provided in this application is further used for:

[0178] If the frequency of calls between a first user of a first operator and a user of another network exceeds the fourth preset threshold and / or the duration of calls within a preset period exceeds the fifth preset threshold, the first user will be identified as the second user and added to the mobile network close user circle of the user of the other network.

[0179] In one possible implementation, the second processing module 302 provided in this application is further used for:

[0180] Among the first users of multiple first operators, identify the second user who has call records with a user on a different network;

[0181] Determine the total frequency of calls between the second user and users on different networks and / or the total call duration within a preset time period;

[0182] If the total number of calls exceeds the sixth preset threshold and / or the total call duration within the preset duration exceeds the seventh preset threshold, the second user will be added to the mobile network close user circle of the user on the other network.

[0183] In one possible implementation, the second processing module 302 provided in this application is further used for:

[0184] Among the first users of the first operator, identify the second user who shares the first broadband with users on a different network.

[0185] If the broadband contact of the first broadband provider is a user on another network, the first broadband provider will be designated as the second broadband provider, and multiple second users connected to the second broadband provider will be added to the fixed network close user circle of the user on the other network.

[0186] In one possible implementation, the second processing module 302 provided in this application is further used for:

[0187] Among the first users of the first operator, identify the second user who shares the first broadband with users on a different network.

[0188] The first broadband that is used more frequently than the eighth preset threshold and / or used for more than the ninth preset threshold by users on other networks is identified as the second broadband, and multiple second users who access the second broadband are added to the fixed network close user circle of the users on other networks.

[0189] In one possible implementation, the first determining module 303 provided in this application is further used for:

[0190] The probability of a user from another network who has a call record with a second user with a fusion relationship to switch networks is determined as the first probability.

[0191] The probability of a user from another network who has call records with multiple second users switching networks is determined as the second probability.

[0192] The probability of a user from another network who has a number portability to another network is determined as the third probability if the frequency of calls with any second user is greater than the fourth preset threshold and / or the total duration of calls within a preset period is greater than the fifth preset threshold.

[0193] The probability of a user from another network who has a total number of calls with multiple second users that is greater than the sixth preset threshold and / or a total call duration within a preset period that is greater than the seventh preset threshold is determined as the fourth probability.

[0194] Among them, the first probability is greater than the second probability; the second probability is greater than the third probability; and the second probability is greater than the fourth probability.

[0195] In one possible implementation, the device for determining potential users of number portability provided in this application is further configured to, after identifying users of other networks whose probability of number portability is greater than a first preset threshold as potential users,

[0196] Predict the corresponding potential user's home grid based on the second user's home grid;

[0197] Telecommunications services are provided to potential users based on their home grid.

[0198] Figure 4 This is a hardware structure diagram of the device for identifying potential users of number portability provided in an embodiment of this application. (See diagram below.) Figure 4 As shown, the device 400 for identifying potential number portability users includes:

[0199] Processor 401 and memory 402;

[0200] The memory stores the instructions that the computer executes;

[0201] The processor executes computer execution instructions stored in memory 402, causing the electronic device to perform the method described above for determining potential users of number portability.

[0202] It should be understood that the processor 401 described above can be a Central Processing Unit (CPU), or other general-purpose processors, digital signal processors (DSPs), application-specific integrated circuits (ASICs), etc. A general-purpose processor can be a microprocessor or any conventional processor. The steps of the method disclosed in this invention can be directly implemented by a hardware processor, or implemented by a combination of hardware and software modules within the processor. The memory 402 may include high-speed random access memory (RAM), and may also include non-volatile memory (NVM), such as at least one disk storage device, or a USB flash drive, external hard drive, read-only memory, disk, or optical disc, etc.

[0203] This application also provides a computer-readable storage medium storing computer-executable instructions, which, when executed by a processor, are used to implement a method for determining potential users of number portability.

[0204] Other embodiments of this application will readily occur to those skilled in the art upon consideration of the specification and practice of the invention disclosed herein. This application is intended to cover any variations, uses, or adaptations of this application that follow the general principles of this application and include common knowledge or customary techniques in the art not disclosed herein. The specification and examples are to be considered exemplary only, and the true scope and spirit of this application are indicated by the following claims.

[0205] It should be understood that this application is not limited to the precise structure described above and shown in the accompanying drawings, and various modifications and changes can be made without departing from its scope. The scope of this application is limited only by the appended claims.

Claims

1. A method for identifying potential users of mobile number portability, characterized in that, include: Obtain telecommunications data from the first operator, including call details, complaint records, appeal records, broadband contacts, and broadband internet access data; identify the second operator users involved in the telecommunications data as users on a different network. Based on the telecommunications data, a first user of a first operator related to the user on the other network is identified. Among the first users of the first operator, a number of second users of the first operator who meet preset conditions are selected to join the user's close user circle. Based on the communication information between the user on the other network and the corresponding second user, the probability of the user on the other network switching mobile number is determined; wherein, the probability of the user on the other network switching mobile number is used to characterize the probability of the user on the other network switching from the second operator to the first operator while retaining the original number; Users from other networks whose probability of number portability is greater than a first preset threshold are identified as potential users. Predict the corresponding potential user's home grid based on the second user's home grid; Telecommunication services are provided to potential users based on their home grid. The step of determining the probability of number portability for the user on the other network based on the communication information between the user on the other network and the corresponding second user includes: The probability of number portability for the user on the other network who has a call record with the second user with a fusion relationship is determined as the first probability; The probability of number portability for the users on different networks who have call records with multiple second users is determined as the second probability. The probability of a user from another network who has a number portability probability that has a call frequency greater than a fourth preset threshold and / or a call duration greater than a fifth preset threshold within a preset duration is determined as the third probability. The probability of a user from another network who has a total number of calls with multiple second users that is greater than a sixth preset threshold and / or a total call duration that is greater than a seventh preset threshold is determined as the fourth probability. Wherein, the first probability is greater than the second probability; the second probability is greater than the third probability; and the second probability is greater than the fourth probability.

2. The method according to claim 1, characterized in that, The step of selecting multiple second users of the first operator who meet preset conditions from among the first users of the first operator to join the close user circle of the user on the other network includes: Among the first users of the first operator, a second user whose call records with the user on the other network meet a first preset condition is identified, and the second user is added to the mobile network close user circle of the user on the other network; and / or Among the first users of the first operator, a second user who shares the first broadband of the first operator with the user on the other network and meets the second preset condition is identified, and the second user is added to the fixed network close user circle of the user on the other network.

3. The method according to claim 2, characterized in that, The step of identifying a second user among the first users of the first operator whose call records with the user on the other network meet a first preset condition, and adding the second user to the mobile network close user circle of the user on the other network, includes: Among the first users of the first operator, a first number of second users with the same fusion relationship or account opening information are identified; Identify a second number of second users who have call records with the user on the other network; If the ratio of the second value to the first value is greater than a second preset threshold, the second user who has a call record with the user on the other network will be added to the mobile network close user circle of the user on the other network.

4. The method according to claim 2, characterized in that, The step of identifying a second user among the first users of the first operator who shares broadband with the user on the other network and meets a first preset condition, and adding the second user to the mobile network close user circle of the user on the other network, includes: Among the first users of the first operator, identify the second user with whom the other user has a call record; Determine the number of users among the second users who have call records with the users on the other network; If the number of users exceeds a third preset threshold, the second user will be added to the mobile network close user circle of the user from the other network.

5. The method according to claim 2, characterized in that, The step of identifying a second user among the first users of the first operator whose call records with the user on the other network meet a first preset condition, and adding the second user to the mobile network close user circle of the user on the other network, includes: If the frequency of calls between the first user of the first operator and the user of the other network exceeds a fourth preset threshold and / or the call duration within a preset period exceeds a fifth preset threshold, the first user is identified as the second user, and the second user is added to the mobile network close user circle of the user of the other network.

6. The method according to claim 2, characterized in that, The step of identifying a second user among the first users of the first operator whose call records with the user on the other network meet a first preset condition, and adding the second user to the mobile network close user circle of the user on the other network, includes: Among the first users of multiple first operators, a second user who has a call record with the user on the other network is identified; Determine the total frequency of calls between the second user and the user on the other network and / or the total call duration within a preset time period; If the total number of calls exceeds a sixth preset threshold and / or the total call duration within the preset duration exceeds a seventh preset threshold, the second user will be added to the mobile network close user circle of the user from the other network.

7. The method according to claim 2, characterized in that, The step of identifying a second user among the first users of the first operator who shares the first broadband of the first operator with the user on the other network and meets the second preset condition, and adding the second user to the fixed network close user circle of the user on the other network, includes: Among the first users of the first operator, a second user is identified who shares the first broadband with the user on the other network; If the broadband contact of the first broadband is the user on the other network, the first broadband is identified as the second broadband, and multiple second users connected to the second broadband are added to the fixed network close user circle of the user on the other network.

8. The method according to claim 2, characterized in that, The step of identifying a second user among the first users of the first operator who shares the first broadband of the first operator with the user on the other network and meets the second preset condition, and adding the second user to the fixed network close user circle of the user on the other network, includes: Among the first users of the first operator, a second user is identified who shares the first broadband with the user on the other network; The first broadband that has a usage frequency greater than an eighth preset threshold and / or a usage duration greater than a ninth preset threshold is identified as the second broadband, and multiple second users connected to the second broadband are added to the fixed network close user circle of the cross-network user.

9. A device for identifying potential users of mobile number portability, characterized in that, include: The first processing module is used to obtain telecommunications data from the first operator, including call details, complaint records, appeal records, broadband contacts, and broadband internet access data, and to identify the second operator users involved in the telecommunications data as users on different networks. The second processing module is used to determine, based on the telecommunications data, a first user of a first operator related to the user on the other network, and select, from the first users of the first operator, a number of second users of the first operator that meet preset conditions to join the user's close user circle. The first determining module is used to determine the probability of the user switching mobile numbers based on the communication information between the user on the other network and the corresponding second user; wherein, the probability of switching mobile numbers is used to characterize the probability that the user on the other network will switch from the second operator to the first operator while retaining the original number; The second determining module is used to determine the users of the different networks whose probability of number portability is greater than a first preset threshold as potential users; The device for determining potential users of number portability is further configured to predict the home grid of the corresponding potential user based on the home grid of the second user; and to provide telecommunications services to the potential user based on the home grid of the potential user. The first determining module is further configured to determine the number portability probability of the inter-network user who has a call record with the second user who has a fusion relationship as a first probability; The probability of number portability for the users on different networks who have call records with multiple second users is determined as the second probability. The probability of a user from another network who has a number portability probability that has a call frequency greater than a fourth preset threshold and / or a call duration greater than a fifth preset threshold within a preset duration is determined as the third probability. The probability of a user from another network who has a total number of calls with multiple second users that is greater than a sixth preset threshold and / or a total call duration that is greater than a seventh preset threshold is determined as the fourth probability. Wherein, the first probability is greater than the second probability; the second probability is greater than the third probability; and the second probability is greater than the fourth probability.

10. An electronic device, comprising: Processor and memory; The memory stores computer-executed instructions; The processor executes computer execution instructions stored in the memory, causing the electronic device to perform the method for determining potential users for number portability as described in any one of claims 1 to 8.

11. A computer-readable storage medium, characterized in that, The computer-readable storage medium stores computer-executable instructions, which, when executed by a processor, are used to implement the method for determining potential users of number portability as described in any one of claims 1 to 8.

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