Information acquisition method and apparatus, terminal, base station, and storage medium

Abstract

The application discloses an information acquisition method and device, a terminal, a base station and a storage medium, and belongs to the technical field of communication. The information acquisition method comprises the following steps: a base station receives QoE guarantee target information sent by a core network element or an operation management and maintenance (OAM) network element, wherein the QoE guarantee target information indicates a QoE guarantee target; the base station obtains configuration information of user assistance information based on the user experience QoE guarantee target information; the base station sends the configuration information of the user assistance information to a terminal; and the base station receives user assistance information reported by the terminal based on the configuration information of the user assistance information, wherein the user assistance information indicates the preference of the terminal to the network configuration of the QoE.

Description

TECHNICAL FIELD

[0001] The present application belongs to the technical field of communication, and particularly relates to an information acquisition method and device, a terminal, a base station and a storage medium. BACKGROUND

[0002] By using the Quality of Experience (QoE) parameters visible to the base station, the base station can learn the QoE state in time, so as to perform real-time resource scheduling optimization.

[0003] However, the QoE parameters visible to the base station only include a part of all QoE parameters, and cannot completely reflect the actual user experience of the user, resulting in poor resource scheduling. SUMMARY

[0004] The embodiments of the present application provide an information acquisition method and device, a terminal, a base station and a storage medium, which can solve the problem of poor resource scheduling.

[0005] In a first aspect, an information acquisition method is provided, and the method comprises the following steps:

[0006] The base station receives QoE guarantee target information sent by a core network element or an OAM network element, and the QoE guarantee target information indicates the QoE guarantee target.

[0007] The base station obtains configuration information of user assistance information based on the QoE guarantee target information.

[0008] The base station sends the configuration information of the user assistance information to a terminal.

[0009] The base station receives user assistance information reported by the terminal based on the configuration information of the user assistance information, and the user assistance information indicates the preference of the terminal for the network configuration of the QoE.

[0010] In a second aspect, an information acquisition method is provided, and the method comprises the following steps:

[0011] The terminal receives configuration information of user assistance information sent by a base station.

[0012] The terminal obtains the user assistance information based on the configuration information of the user assistance information, and the user assistance information indicates the preference of the terminal for the network configuration of the QoE.

[0013] The terminal sends the user assistance information to the base station.

[0014] In a third aspect, an information acquisition device is provided, and the device comprises the following steps:

[0015] The first receiving module is configured to receive QoE guarantee target information sent by a core network element or an OAM network element, the QoE guarantee target information indicating the QoE guarantee target.

[0016] The first obtaining module is configured to obtain configuration information of user assistance information based on the QoE guarantee target information.

[0017] The first sending module is configured to send the configuration information of the user assistance information to a terminal.

[0018] The second receiving module is configured to receive user assistance information reported by the terminal based on the configuration information of the user assistance information, the user assistance information indicating a preference of the terminal for network configuration of the QoE.

[0019] In a fourth aspect, an information obtaining apparatus is provided, and the apparatus includes:

[0020] The third receiving module is configured to receive configuration information of user assistance information sent by a base station.

[0021] The second obtaining module is configured to obtain the user assistance information based on the configuration information of the user assistance information, the user assistance information indicating a preference of the terminal for network configuration of the QoE.

[0022] The fourth sending module is configured to send the user assistance information to the base station.

[0023] In a fifth aspect, a base station is provided, which includes a processor and a memory, the memory storing programs or instructions executable on the processor, and the programs or instructions, when executed by the processor, implement steps of the method according to the first aspect.

[0024] In a sixth aspect, a base station is provided, which includes a processor and a communication interface, and the communication interface is configured to:

[0025] receive QoE guarantee target information sent by a core network element or an OAM network element, the QoE guarantee target information indicating the QoE guarantee target;

[0026] The processor is configured to:

[0027] obtain configuration information of user assistance information based on the QoE guarantee target information;

[0028] The communication interface is configured to:

[0029] send the configuration information of the user assistance information to a terminal.

[0030] receive the user assistance information reported by the terminal based on the configuration information of the user assistance information, the user assistance information indicating a preference of the terminal for network configuration of the QoE.

[0031] In a seventh aspect, a terminal is provided, comprising a processor and a memory, the memory storing programs or instructions executable on the processor, the programs or instructions being executed by the processor to implement the steps of the method according to the second aspect.

[0032] In an eighth aspect, a terminal is provided, comprising a processor and a communication interface, wherein the communication interface is configured to:

[0033] receive the configuration information of the user assistance information sent by the base station;

[0034] the processor is configured to:

[0035] obtain the user assistance information based on the configuration information of the user assistance information, the user assistance information indicating a preference of the terminal for network configuration of the QoE;

[0036] the communication interface is configured to:

[0037] send the user assistance information to the base station.

[0038] In a ninth aspect, an information acquisition system is provided, comprising a terminal and a base station, the terminal being configured to implement the steps of the information acquisition method according to the second aspect, and the base station being configured to implement the steps of the information acquisition method according to the first aspect.

[0039] In a tenth aspect, a readable storage medium is provided, the readable storage medium storing programs or instructions, the programs or instructions being executed by a processor to implement the steps of the method according to the first aspect, or to implement the steps of the method according to the second aspect.

[0040] In an eleventh aspect, a chip is provided, the chip comprising a processor and a communication interface, the communication interface and the processor being coupled, the processor being configured to run programs or instructions to implement the method according to the first aspect, or to implement the method according to the second aspect.

[0041] In a twelfth aspect, a computer program / program product is provided, the computer program / program product being stored in a storage medium, the computer program / program product being executed by at least one processor to implement the steps of the information acquisition method according to the first aspect, or to implement the steps of the information acquisition method according to the second aspect.

[0042] In this embodiment of the application, by introducing QoE guarantee target information, the base station can generate configuration information for user assistance information in a targeted manner and send it to the terminal. This allows the terminal to effectively reflect the actual user experience by sending user assistance information, thereby ensuring the quality of resource scheduling. Attached Figure Description

[0043] Figure 1 This diagram illustrates a block diagram of a wireless communication system to which embodiments of this application may be applied;

[0044] Figure 2 This is a schematic diagram of the QoE data acquisition process provided by the relevant technology;

[0045] Figure 3 This is a schematic diagram of the user assistance information reporting process provided by related technologies;

[0046] Figure 4 This is one of the flowcharts illustrating the information acquisition method provided in the embodiments of this application;

[0047] Figure 5 This is a second schematic flowchart of the information acquisition method provided in the embodiments of this application;

[0048] Figure 6 This is the third flowchart illustrating the information acquisition method provided in the embodiments of this application;

[0049] Figure 7 This is the fourth flowchart illustrating the information acquisition method provided in the embodiments of this application;

[0050] Figure 8 This is one of the structural schematic diagrams of the information acquisition device provided in the embodiments of this application;

[0051] Figure 9 This is a second schematic diagram of the structure of the information acquisition device provided in the embodiments of this application;

[0052] Figure 10 This is a schematic diagram of the structure of the communication device provided in the embodiments of this application;

[0053] Figure 11 A schematic diagram of the hardware structure of a base station to implement an embodiment of this application;

[0054] Figure 12 A schematic diagram of the hardware structure of a terminal to implement an embodiment of this application. Detailed Implementation

[0055] With reference to the drawings and the embodiments described herein, it will be understood that the embodiments are presented by way of example only and are not exhaustive of all embodiments. Any other embodiments obtained by persons of ordinary skill in the art based on the embodiments described herein are within the scope of the present application.

[0056] The terms "first", "second", and the like in the description and in the claims of the present application are used for distinguishing between similar objects and are not necessarily used to describe a specific sequential or chronological order. It is to be understood that the terms so used are interchangeable under appropriate circumstances such that the embodiments of the present application described herein are, for example, capable of orderly or chronological logical or other grouping, permutations, or combinations of the described or illustrated features without necessitating execution of all of the described features of a utility of embodiments of the present application. Additionally, the terms "and / or" where used, means at least one of the items so conjoined is present, whether conjunctive or disjunctive, and unless otherwise stated, characters following the conjunction are not necessarily directly and mutually exclusive, but the inversion of any unless otherwise required, such as "comprising at least one of A, B, or C". It is to be further understood that the terms "comprises" or "comprising", when used in this specification, specify the presence of stated features, integers, steps, or components but do not preclude the presence or addition of one or more other features, integers, steps, components, or groups thereof.

[0057] It is to be noted that the techniques described in the embodiments of the present application are not limited to Long Term Evolution (LTE) / LTE-Advanced (LTE-A) systems, but can also be used in other wireless communication systems, such as Code Division Multiple Access (CDMA), Time Division Multiple Access (TDMA), Frequency Division Multiple Access (FDMA), Orthogonal Frequency Division Multiple Access (OFDMA), Single-carrier Frequency Division Multiple Access (SC-FDMA), and other systems. The terms "system" and "network" are often used interchangeably in the embodiments of the present application, and the described techniques can be used in the above-mentioned systems and radio technologies, as well as other systems and radio technologies. The following description describes a New Radio (NR) system for the purpose of example, and NR terminology is used in most of the following description, but these techniques can also be applied outside the NR system application, such as in a 6th Generation (6G) communication system. th

[0058] Figure 1 ​A block diagram of a wireless communication system to which embodiments of the present application can be applied is shown. The wireless communication system includes a terminal 11 and a network side device 12. The terminal 11 can be a terminal side device such as a mobile phone, a tablet personal computer, a laptop computer, a personal digital assistant (PDA), a palm computer, a netbook, an ultra-mobile personal computer (UMPC), a mobile Internet device (MID), an augmented reality (AR) / virtual reality (VR) device, a robot, a wearable device, a vehicle-mounted device (VUE), a pedestrian terminal (PUE), a smart home (a home device with a wireless communication function such as a refrigerator, a television, a washing machine, or furniture, etc.), a game console, a personal computer (PC), a teller machine, or a self-service machine, etc. The wearable device includes a smart watch, a smart bracelet, a smart earphone, smart glasses, smart jewelry (a smart bracelet, a smart necklace, a smart ring, a smart necklace, a smart anklet, a smart necklace, etc.), a smart wristband, smart clothing, etc. It should be noted that the specific type of the terminal 11 is not limited in the embodiments of the present application. The network side device 12 can include an access network device or a core network element or an OAM network element device. The access network device 12 can also be referred to as a radio access network device, a radio access network (RAN), a radio access network function or a radio access network unit. The access network device 12 can include a base station, a WLAN access point or a WiFi node, etc. The base station can be referred to as a node B, an evolved node B (eNB), an access point, a base transceiver station (BTS), a radio base station, a radio transceiver, a basic service set (BSS), an extended service set (ESS), a home node B, a home evolved node B, a transmitting receiving point (TRP), or some other appropriate terminology in the art, as long as the same technical effects are achieved. The base station is not limited to a specific technical term, and it should be noted that only the base station in the NR system is taken as an example for introduction in the embodiments of the present application, and the specific type of the base station is not limited.The core network element or OAM network element device can include, but is not limited to, at least one of the following: a core network element or OAM network element node, a core network element or OAM network element function, a mobility management entity (MME), an access and mobility management function (AMF), a session management function (SMF), a user plane function (UPF), a policy control function (PCF), a policy and charging rules function (PCRF), an edge application server discovery function (EASDF), a unified data management (UDM), a unified data repository (UDR), a home subscriber server (HSS), a centralized network configuration (CNC), a network repository function (NRF), a network exposure function (NEF), a local NEF (L-NEF), a binding support function (BSF), an application function (AF), and the like. It should be noted that only the core network element or OAM network element device in the NR system is taken as an example for introduction in the embodiments of the present application, and the specific type of the core network element or OAM network element device is not limited.

[0059] Firstly, the following content is introduced:

[0060] Quality of Experience (QoE) is used to reflect the comprehensive subjective feeling of users on the quality and performance (including effectiveness and availability) of devices, networks and systems, applications or services, that is, defined from the comfort level of service applications. With the QoE measurement results, the operator comprehensively evaluates the quality and performance of the user's service, so as to further optimize the network.

[0061] Currently, the QoE parameters in the communication system include streaming service, multimedia voice service and virtual reality service. Meanwhile, more service types can be considered, such as QoE parameters of mixed reality (MR) or multicast broadcast service (MBS), so as to meet the user experience collection of various services.

[0062] Figure 2 is a schematic diagram of the QoE collection process provided by the related art. As shown in Figure 2 , the QoE collection process includes the following steps 1 to 6:

[0063] Step 1: The operations administration and maintenance (OAM) or core network element can send a QoE measurement request and configuration to the NG-RAN.

[0064] Among them, the Ethernet OAM technology: according to the actual needs of the operator network operation, the management work of the network is usually divided into 3 categories: operation (Operation), management (Administration), maintenance (Maintenance), abbreviated as OAM. Operation mainly completes the analysis, prediction, planning and configuration work of daily network and service; maintenance is mainly the daily operation activities of testing and fault management of network and its service.

[0065] Step 2: The base station sends the QoE measurement configuration to the UE supporting QoE measurement through the radio resource control (RRC) message, which can be a specified UE or a UE in a specific area. The QoE measurement configuration is as follows, where the existing measurement configuration is encapsulated in measConfigAppLayerContainer, and the base station is invisible.

[0066]

[0067] Step 3: After receiving the RRC message, the access stratum (AS) of the UE forwards the QoE measurement configuration to the application layer of the UE.

[0068] Step 4: After the UE application layer completes the measurement based on the QoE measurement configuration, the UE application layer sends the QoE measurement result to the AS layer.

[0069] Step 5: The AS layer reports the QoE measurement result to the base station through the RRC message MeasurementReportAppLayer. The existing measurement result is also encapsulated in the measurementReportAppLayerContainer, and the base station is invisible.

[0070] Step 6: The base station forwards the QoE measurement result to the measurement collection network element (Measurement Collection Entity, MCE).

[0071] Figure 3 is a schematic diagram of a user assistance information reporting process provided by the related art. As shown in Figure 3 , the terminal can report user assistance information through the RRC message UE Assistance Information. The purpose of the UE reporting user assistance information is to inform the network of the information shown in (a) to (k) as follows:

[0072] (a) Delay estimation report, including the required increase / decrease amount of the connected state discontinuous reception (Discontinuous Reception, DRX) cycle length;

[0073] (b) Overheating assistance information;

[0074] (c) In-Device Coexistence, IDC assistance information;

[0075] (d) Preference assistance information of DRX power saving parameters;

[0076] (e) Preference assistance information of maximum aggregation bandwidth based on power saving;

[0077] (f) Preference assistance information of maximum number of auxiliary carriers based on power saving;

[0078] (g) Preference assistance information of maximum MIMO layer number based on power saving;

[0079] (h) Preference assistance information of minimum scheduling offset for cross-slot scheduling based on power saving;

[0080] (i) Preference assistance information of RRC state;

[0081] (j) Assistance information of NR Sidelink preconfigured resource;

[0082] (k) Preference assistance information of reference time information.

[0083] The communication system can support RAN visible QoE, i.e., QoE parameters visible to the base station, with the purpose of timely reporting QoE to the base station, so as to perform real-time resource scheduling. Compared with the current QoE parameters invisible to the base station, the QoE parameters visible to the base station are more simplified: they can be selected from the existing invisible QoE parameters, and are helpful for the QoE indicators (such as video buffer size) that can assist the base station in scheduling; or they can be evaluation values (such as 1-10 points) derived based on the overall situation of service experience.

[0084] However, the simplified QoE parameters visible to the base station cannot fully reflect the actual user experience of the user. In order to overcome the above defects, the embodiments of the present application provide an information acquisition method, device, terminal and base station.

[0085] The information acquisition method, device, terminal and base station provided by the embodiments of the present application will be described in detail below in combination with the accompanying drawings and some embodiments and application scenarios.

[0086] Figure 4 is one of the flowcharts of the information acquisition method provided by the embodiments of the present application, as shown in Figure 4 The method comprises steps 410 to 440:

[0087] Step 410: The base station receives QoE guarantee target information sent by a core network element or an OAM network element, wherein the QoE guarantee target information indicates the QoE guarantee target.

[0088] Optionally, the core network element or the OAM network element can send the QoE guarantee target information to the base station, i.e., inform the base station of the target that the QoE is expected to reach.

[0089] Step 420: The base station obtains configuration information of user assistance information based on the QoE guarantee target information.

[0090] Optionally, after receiving the QoE guarantee target information, the base station can obtain the configuration information of the user assistance information based on the QoE guarantee target information, which can guarantee that the QoE reaches the QoE guarantee target as much as possible.

[0091] Step 430: The base station sends the configuration information of the user assistance information to the terminal.

[0092] Optionally, the base station can send the configuration information of the user assistance information to the terminal, so that the terminal can generate relevant preference information based on the configuration information of the user assistance information, such as generating preferences related to scheduling resources, and send the preferences to the base station as user assistance information, effectively reflecting the actual user experience of the user and ensuring the quality of resource scheduling.

[0093] At step 440, the base station receives the user assistance information reported by the terminal based on the configuration information of the user assistance information, and the user assistance information indicates the preference of the terminal for the network configuration of the QoE.

[0094] Optionally, the base station can receive the user assistance information reported by the terminal based on the configuration information of the user assistance information.

[0095] Optionally, the base station can perform resource scheduling according to the user assistance information, and the QoE of the terminal can be improved.

[0096] In the embodiments of the present application, the QoE guarantee target information is introduced to enable the base station to generate the configuration information of the user assistance information and send it to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and the quality of resource scheduling is guaranteed.

[0097] Optionally, the QoE guarantee target information includes at least one of the following:

[0098] a service type of the QoE guarantee;

[0099] a target overall evaluation level;

[0100] a target evaluation score; and / or

[0101] a target value of one or more QoE parameters.

[0102] Optionally, the QoE guarantee target information includes any one or more of the following:

[0103] a service type of the QoE guarantee; or

[0104] a target overall evaluation level, which can be good, medium, or poor, or can be excellent, good, or poor; or

[0105] a target evaluation score, which can be a certain score in 1-10, or can be a certain score in 1-10; or

[0106] a target value of one or more QoE parameters, which can be a target value of a buffer amount.

[0107] Optionally, the configuration information of the user assistance information includes at least one of the following:

[0108] a state of a secondary cell group;

[0109] an addition time of the secondary cell group;

[0110] an activation time of the secondary cell group;

[0111] a deactivation time of the secondary cell group.

[0112] Number of carriers

[0113] Carrier aggregation state

[0114] Bandwidth part (BWP)

[0115] Activation time of the BWP

[0116] Number of MIMO layers

[0117] Time of MIMO layer change

[0118] At least one first reporting condition corresponding to the user assistance information.

[0119] Optionally, the configuration information of the user assistance information can include any one or more of the following (l) to (v):

[0120] (l1) Secondary cell group state, such as whether it is in an active state or a deactivated state; or

[0121] (m1) Secondary cell group addition time; or

[0122] (n1) Secondary cell group activation time; or

[0123] (o1) Secondary cell group deactivation time; or

[0124] (p1) Number of carriers; or

[0125] (q1) Carrier aggregation state; or

[0126] (r1) Bandwidth part (BWP) bandwidth; or

[0127] (s1) Activation time of the BWP; or

[0128] (t1) Number of multiple-in multiple-out (MIMO) layers; or

[0129] (u1) Time of MIMO layer change; or

[0130] (v1) At least one first reporting condition corresponding to the user assistance information.

[0131] For example, the configuration information of the user assistance information can include at least one of the following (w) to (z):

[0132] (w) Secondary cell group state and secondary cell group addition time; or

[0133] (x) Number of carriers, carrier aggregation state, and secondary cell activation time; or

[0134] (y) an active bandwidth part (BWP) and switching time; or

[0135] (z) a number of MIMO layers and a changing time.

[0136] Optionally, the configuration information of the user assistance information can further comprise at least one first reporting condition corresponding to the user assistance information.

[0137] Optionally, the first reporting condition is used to limit the reporting of the user assistance information.

[0138] Optionally, the terminal can report the user assistance information to the base station only when the first reporting condition is met.

[0139] Optionally, any one of the at least one first reporting condition corresponds to one or more of the user assistance information.

[0140] Optionally, the first reporting condition can comprise one, corresponding to all the user assistance information, and the terminal can report all the user assistance information when this first reporting condition is met.

[0141] Optionally, the first reporting condition can comprise one, corresponding to one user assistance information, and the terminal can report the corresponding user assistance information when this first reporting condition is met, and the reporting of other user assistance information is not limited by the first reporting condition.

[0142] Optionally, the first reporting condition can comprise one, corresponding to a plurality of user assistance information, and the terminal can report the corresponding plurality of user assistance information when this first reporting condition is met, and the reporting of other user assistance information is not limited by the first reporting condition.

[0143] Optionally, the first reporting condition can comprise a plurality of conditions, one of which can correspond to one user assistance information, and different first reporting conditions can correspond to different user assistance information, and the terminal can report the user assistance information corresponding to the first reporting condition when any one of the first reporting conditions is met, and the reporting of the user assistance information without corresponding to any one of the first reporting conditions is not limited.

[0144] Optionally, the first reporting condition can comprise a plurality of conditions, one of which can correspond to a plurality of user assistance information, and different first reporting conditions can correspond to different user assistance information, and the terminal can report the plurality of user assistance information corresponding to the first reporting condition when any one of the first reporting conditions is met, and the reporting of the user assistance information without corresponding to any one of the first reporting conditions is not limited.

[0145] Optionally, the first reporting condition can include multiple items, wherein one item of the first reporting condition can correspond to one or more user assistance information, different first reporting conditions can correspond to different user assistance information, and the terminal can report one or more user assistance information corresponding to any one of the first reporting conditions when the first reporting condition is met, and the reporting of user assistance information not corresponding to any one of the first reporting conditions is not limited.

[0146] Optionally, the first reporting condition can include at least one of the following:

[0147] a service type of the QoE guarantee;

[0148] a grade threshold of the overall evaluation level;

[0149] a score threshold of the evaluation score;

[0150] a parameter threshold of one or more QoE parameters.

[0151] Optionally, the first reporting condition can include a target service type associated with the first reporting condition, i.e., only when the service type of the QoE guarantee is the target service type, the related user assistance information is reported; the target service type can include MBS, MR, etc.

[0152] Optionally, the first reporting condition can include a grade threshold of the overall evaluation level or a score threshold of the evaluation score.

[0153] For example, when the score threshold of the evaluation score is 6 points, the first reporting condition can be determined to be met when the evaluation score is less than or equal to 6 points, and the user assistance information corresponding to the first reporting condition is determined to be reported.

[0154] For example, the overall evaluation level includes excellent, good, and poor, and the grade threshold is good, the first reporting condition can be determined to be met when the overall evaluation level is less than or equal to good, and the user assistance information corresponding to the first reporting condition is determined to be reported.

[0155] Optionally, the first reporting condition can include a parameter threshold of one or more QoE parameters.

[0156] Optionally, the first reporting condition can include a parameter threshold of one or more QoE parameters related to the target service type.

[0157] For example, the parameter threshold of the QoE parameter related to the target service type is 1000 bytes of buffer amount, and the first reporting condition is determined to be met when the buffer amount is less than 1000 bytes, and the user assistance information corresponding to the first reporting condition is determined to be reported.

[0158] Optionally, the first reporting condition can comprise a duration that a relevant QoE parameter of a target service type satisfies a threshold condition, such as determining that the first reporting condition is satisfied in a case that a buffer amount is less than 1000 bytes for 10 seconds, and then determining to report the user assistance information corresponding to the first reporting condition.

[0159] Optionally, the user assistance information comprises at least one of:

[0160] a secondary cell group state preference;

[0161] a secondary cell group addition time preference;

[0162] a secondary cell group activation time preference;

[0163] a secondary cell group deactivation time preference;

[0164] a carrier number preference;

[0165] a carrier aggregation state preference;

[0166] a bandwidth part (BWP) preference;

[0167] an activation time preference of the BWP;

[0168] a MIMO layer number preference;

[0169] a MIMO layer number change time preference.

[0170] Optionally, the user assistance information can comprise any one or more of:

[0171] (l2) a secondary cell group state preference; or

[0172] (m2) a secondary cell group addition time preference; or

[0173] (n2) a secondary cell group activation time preference; or

[0174] (o2) a secondary cell group deactivation time preference; or

[0175] (p2) a carrier number preference; or

[0176] (q2) a carrier aggregation state preference; or

[0177] (r2) a bandwidth part (BWP) preference; or

[0178] (s2) an activation time preference of the BWP; or

[0179] (t2) a MIMO layer number preference; or

[0180] (u2) a MIMO layer number change time preference.

[0181] Optionally, the terminal can report a preference corresponding to the configuration information of the user assistance information to the base station, so that the base station can understand the actual user experience of the user and then perform real-time resource scheduling and optimize resource scheduling.

[0182] Optionally, the base station receives QoE guarantee target information sent by a core network element or an OAM network element, including:

[0183] The base station receives a QoE measurement request sent by a core network element or an OAM network element, and the QoE measurement request includes QoE measurement configuration information and the QoE guarantee target information.

[0184] Optionally, the core network element or the OAM network element can introduce QoE measurement configuration information when requesting QoE measurement.

[0185] Optionally, the base station can receive a QoE measurement request sent by a core network element or an OAM network element, and the QoE measurement request can include QoE measurement configuration information and the QoE guarantee target information.

[0186] Optionally, the base station sends the configuration information of the user assistance information to the terminal, including:

[0187] The base station sends the QoE measurement configuration information and the QoE guarantee target information to the terminal.

[0188] Optionally, after receiving the QoE measurement request, the QoE measurement configuration information, and the QoE guarantee target information carried therein, the base station can generate the configuration information of the user assistance information based on the QoE guarantee target information, and can send the configuration information of the user assistance information to the terminal when sending the QoE measurement configuration information to the terminal, so that the terminal can send the user assistance information to the base station, and the terminal can effectively reflect the actual user experience of the user by only sending the user assistance information.

[0189] Optionally, after the base station receives the user assistance information reported by the terminal based on the configuration of the user assistance information, the method further includes:

[0190] The base station performs resource configuration on the terminal based on the user assistance information.

[0191] Optionally, after receiving the user assistance information sent by the terminal, the base station can perform resource configuration on the terminal based on the user assistance information to guarantee that the QoE reaches the QoE guarantee target as much as possible.

[0192] Optionally, the base station receives QoE guarantee target information sent by a core network element or an OAM network element, including:

[0193] The base station receives a PDU session resource establishment request sent by a core network element or an OAM element, and the PDU session resource establishment request includes the QoE guarantee target information.

[0194] Optionally, the core network element or the OAM element can introduce QoE measurement configuration information when requesting PDU session resource establishment.

[0195] Optionally, the base station can receive a PDU session resource establishment sent by a core network element or an OAM element, and the PDU session resource establishment carries the QoE guarantee target information.

[0196] Optionally, the QoE guarantee target information is associated with at least one of the following:

[0197] The PDU session corresponding to the PDU session resource establishment request;

[0198] The QoS flow corresponding to the PDU session;

[0199] The resource slice corresponding to the PDU session.

[0200] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, the QoE guarantee target information can be associated with at least one of (i) to (iii) below:

[0201] (i) the PDU session; or

[0202] (ii) the QoS flow corresponding to the PDU session; or

[0203] (iii) the resource slice corresponding to the PDU session.

[0204] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, the QoE guarantee target information can be associated with the PDU session;

[0205] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, the QoE guarantee target information can be associated with the identifier of the PDU session;

[0206] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, the QoE guarantee target information can be associated with the QoS flow corresponding to the PDU session;

[0207] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, the QoE guarantee target information can be associated with the resource slice corresponding to the PDU session.

[0208] Optionally, after the base station receives the user assistance information reported by the terminal based on the user assistance information, the method further comprises:

[0209] The base station configures resources for the terminal based on the user assistance information.

[0210] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, after receiving the user assistance information sent by the terminal, the base station can configure resources for the terminal based on the user assistance information to ensure that QoE reaches the QoE guarantee target as much as possible.

[0211] Optionally, after the resource configuration, the method further comprises:

[0212] The base station determines that the QoE guarantee target cannot be reached through the resource configuration;

[0213] The base station sends QoE guarantee failure information to the core network element or the OAM network element.

[0214] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, after the base station configures resources for the terminal based on the user assistance information, if the base station determines that the QoE guarantee target cannot be reached through the resource configuration, the base station can send QoE guarantee failure information to the core network element or the OAM network element.

[0215] Optionally, the base station determines that the QoE guarantee target cannot be reached through the resource configuration, comprising:

[0216] The base station receives configuration upper limit indication information sent by the terminal;

[0217] The base station determines that the QoE guarantee target cannot be reached through the resource configuration based on the configuration upper limit indication information.

[0218] Optionally, when the base station determines that the QoE guarantee target cannot be reached through the resource configuration, the base station can receive configuration upper limit indication information sent by the terminal and determine that the QoE guarantee target cannot be reached through the resource configuration based on the configuration upper limit indication information.

[0219] Optionally, in the case where the terminal determines that the QoE guarantee target cannot be reached through the resource configuration, the terminal can send configuration upper limit indication information to the base station, and then the base station can receive the configuration upper limit indication information sent by the terminal and determine that the QoE guarantee target cannot be reached through the resource configuration based on the configuration upper limit indication information.

[0220] Optionally, the base station determines that the QoE guarantee target cannot be achieved through the resource configuration, comprising:

[0221] The base station determines that the QoE guarantee target cannot be achieved through the resource configuration based on the capability of the terminal.

[0222] Optionally, when the base station determines that the QoE guarantee target cannot be achieved through the resource configuration, the base station can determine that the QoE guarantee target cannot be achieved through the resource configuration based on the capability of the terminal.

[0223] Optionally, before the base station receives the user assistance information reported by the terminal based on the user assistance information, the method further comprises:

[0224] The base station sends first indication information to the terminal, and the first indication information is used to indicate that the actual value of the first QoE parameter of the user assistance information needs to be reported.

[0225] Optionally, the base station can send the first indication information to the terminal to obtain the actual value of the first QoE parameter of the user assistance information from the terminal.

[0226] Optionally, the base station can obtain the actual value of the first QoE parameter as additional assistance information to help resource scheduling, etc.

[0227] Optionally, the base station can obtain the actual value of the first QoE parameter, determine which of these actual values do not meet the first reporting condition, and then determine the triggering reason of the assistance information reported by the terminal.

[0228] Optionally, the terminal can send the corresponding QoE parameter based on the indication of the base station, without sending a large number of QoE parameters to the base station, effectively protecting the privacy of the user.

[0229] Optionally, in the case where the base station does not indicate the first indication information, the QoE parameter does not need to be sent to the base station, and the privacy of the user can be protected to a great extent.

[0230] Optionally, the user assistance information is carried in a radio resource control (RRC) message including terminal assistance information.

[0231] Optionally, the user assistance information can be carried on the terminal assistance information reporting message of the RRC message.

[0232] Optionally, the user assistance information can be carried on a new information, such as a new RRC message.

[0233] Optionally, the user assistance information can be introduced by enhancing the existing RRC message UEAssistanceInformation, or a new message can be introduced for interaction.

[0234] In the embodiments of the present application, by introducing the QoE guarantee target information, the base station can generate the configuration information of the user assistance information in a targeted manner and send it to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and guarantee the resource scheduling quality.

[0235] Figure 5 Figure 2 is a flowchart of the information acquisition method provided by the embodiments of the present application, as shown in the figure, the method comprises the following steps 510 to 530: Figure 5

[0236] Step 510, the terminal receives the configuration information of the user assistance information sent by the base station;

[0237] Optionally, the terminal can receive the configuration information of the user assistance information sent by the base station, and the configuration information of the user assistance information is determined by the base station based on the QoE guarantee target information sent by the core network element or the OAM network element;

[0238] Optionally, the core network element or the OAM network element can send the QoE guarantee target information to the base station, that is, inform the base station of the target that the QoE can reach.

[0239] Optionally, after receiving the QoE guarantee target information, the base station can generate the configuration information of the user assistance information based on the QoE guarantee target information, and the configuration information of the user assistance information can guarantee that the QoE reaches the QoE guarantee target as much as possible.

[0240] Optionally, the base station can send the configuration information of the user assistance information to the terminal.

[0241] Step 520, the terminal obtains the user assistance information based on the configuration information of the user assistance information, and the user assistance information indicates the preference of the terminal for the network configuration of the QoE;

[0242] Optionally, after receiving the configuration information of the user assistance information, the terminal can generate the related preference information based on the configuration information of the user assistance information, such as generating the preference related to the scheduling resource as the user assistance information.

[0243] Step 530, the terminal sends the user assistance information to the base station.

[0244] Optionally, after obtaining the user assistance information, the terminal can send it to the base station, effectively reflecting the actual user experience of the user and guaranteeing the resource scheduling quality. ​

[0245] Optionally, the base station can receive the user assistance information reported by the terminal based on the configuration information of the user assistance information.

[0246] In the embodiments of the present application, the QoE guarantee target information is introduced to enable the base station to generate the configuration information of the user assistance information and send it to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and ensure the quality of resource scheduling.

[0247] Optionally, the QoE guarantee target information includes at least one of the following:

[0248] a service type of the QoE guarantee;

[0249] a target overall evaluation level;

[0250] a target evaluation score; or

[0251] a target value of one or more QoE parameters.

[0252] Optionally, the QoE guarantee target can include any one or more of the following:

[0253] a service type of the QoE guarantee; or

[0254] a target overall evaluation level, which can be good, medium, or poor, or can be excellent, good, or poor; or

[0255] a target evaluation score, which can be a certain score in 1-10, or can be a certain score in 1-10; or

[0256] a target value of one or more QoE parameters, which can be a target value of a buffer amount.

[0257] Optionally, the configuration information of the user assistance information includes at least one of the following:

[0258] a secondary cell group state;

[0259] a secondary cell group addition time;

[0260] a secondary cell group activation time;

[0261] a secondary cell group deactivation time;

[0262] a number of carriers;

[0263] a carrier aggregation state;

[0264] a bandwidth part (BWP);

[0265] an activation time of the BWP;

[0266] MIMO layer number;

[0267] MIMO layer number change time;

[0268] The first reporting condition of the user assistance information.

[0269] Optionally, the configuration information of the user assistance information can include any one or more of the following (l) to (v):

[0270] (l1) Secondary cell group state; or

[0271] (m1) Secondary cell group addition time; or

[0272] (n1) Secondary cell group activation time; or

[0273] (o1) Secondary cell group deactivation time; or

[0274] (p1) Carrier number; or

[0275] (q1) Carrier aggregation state; or

[0276] (r1) Bandwidth part BWP; or

[0277] (s1) Activation time of the BWP; or

[0278] (t1) MIMO layer number; or

[0279] (u1) MIMO layer number change time; or

[0280] (v1) At least one first reporting condition corresponding to the user assistance information.

[0281] For example, the configuration information of the user assistance information can include at least one of the following (w) to (z):

[0282] (w) Secondary cell group state and secondary cell group addition time; or

[0283] (x) Carrier number, carrier aggregation state, and secondary cell activation time; or

[0284] (y) Active bandwidth part BWP and switching time; or

[0285] (z) MIMO layer number and change time.

[0286] Optionally, the configuration information of the user assistance information can further include at least one first reporting condition corresponding to the user assistance information;

[0287] Optionally, the first reporting condition is used to limit the reporting of the user assistance information;

[0288] Optionally, the terminal can report the user assistance information to the base station only when the first reporting condition is met.

[0289] Optionally, any of the at least one first reporting condition corresponds to one or more of the user assistance information.

[0290] Optionally, the first reporting condition can include one item corresponding to all of the user assistance information, and the terminal can report all of the user assistance information when the one item of the first reporting condition is met.

[0291] Optionally, the first reporting condition can include one item corresponding to one of the user assistance information, and the terminal can report the one of the user assistance information when the one item of the first reporting condition is met, and the reporting of other user assistance information is not limited by the first reporting condition.

[0292] Optionally, the first reporting condition can include one item corresponding to a plurality of the user assistance information, and the terminal can report the plurality of the user assistance information when the one item of the first reporting condition is met, and the reporting of other user assistance information is not limited by the first reporting condition.

[0293] Optionally, the first reporting condition can include a plurality of items, one of the first reporting condition can correspond to one of the user assistance information, different first reporting conditions can correspond to different user assistance information, the terminal can report the one of the user assistance information corresponding to any of the first reporting condition when the any of the first reporting condition is met, and the reporting of the user assistance information not limited by any of the first reporting condition is not limited.

[0294] Optionally, the first reporting condition can include a plurality of items, one of the first reporting condition can correspond to a plurality of the user assistance information, different first reporting conditions can correspond to different user assistance information, the terminal can report the plurality of the user assistance information corresponding to any of the first reporting condition when the any of the first reporting condition is met, and the reporting of the user assistance information not limited by any of the first reporting condition is not limited.

[0295] Optionally, the first reporting condition can include a plurality of items, one of the first reporting condition can correspond to one or more of the user assistance information, different first reporting conditions can correspond to different user assistance information, the terminal can report the one or more of the user assistance information corresponding to any of the first reporting condition when the any of the first reporting condition is met, and the reporting of the user assistance information not limited by any of the first reporting condition is not limited.

[0296] Optionally, the first reporting condition can include at least one of the following:

[0297] a service type of the QoE guarantee.

[0298] a grade threshold of the overall evaluation grade;

[0299] a score threshold of the evaluation score;

[0300] a parameter threshold of one or more QoE parameters.

[0301] Optionally, the first reporting condition can comprise a target service type associated with the first reporting condition, i.e., the user assistance information related to the QoE guarantee service type is reported only when the QoE guarantee service type is the target service type; the target service type can comprise MBS, MR, etc.

[0302] Optionally, the first reporting condition can comprise a grade threshold of the overall evaluation grade or a score threshold of the evaluation score.

[0303] For example, if the score threshold of the evaluation score is 6 points, the first reporting condition can be determined to be met when the evaluation score is less than or equal to 6 points, and the user assistance information corresponding to the first reporting condition is determined to be reported.

[0304] For example, the overall evaluation grade comprises excellent, good, and poor, and the grade threshold is good, the first reporting condition can be determined to be met when the overall evaluation grade is less than or equal to good, and the user assistance information corresponding to the first reporting condition is determined to be reported.

[0305] Optionally, the first reporting condition can comprise a parameter threshold of one or more QoE parameters.

[0306] Optionally, the first reporting condition can comprise a parameter threshold of one or more QoE parameters related to the target service type.

[0307] For example, the parameter threshold of the QoE parameter related to the target service type is 1000 bytes of buffer size, the first reporting condition can be determined to be met when the buffer size is less than 1000 bytes, and the user assistance information corresponding to the first reporting condition is determined to be reported.

[0308] Optionally, the first reporting condition can comprise a duration in which the QoE parameter related to the target service type meets a threshold condition, such as determining that the first reporting condition is met when the buffer size is less than 1000 bytes for 10 seconds, and the user assistance information corresponding to the first reporting condition is determined to be reported.

[0309] Optionally, the user assistance information comprises at least one of the following:

[0310] a secondary cell group state preference;

[0311] a secondary cell group addition time preference;

[0312] Secondary cell group activation time preference;

[0313] Secondary cell group deactivation time preference;

[0314] Carrier number preference;

[0315] Carrier aggregation state preference;

[0316] Bandwidth part (BWP) preference;

[0317] Activation time preference of the BWP;

[0318] MIMO layer number preference;

[0319] MIMO layer number change time preference.

[0320] Optionally, the user assistance information can include any one or more of the following:

[0321] (l2) Secondary cell group state preference; or

[0322] (m2) Secondary cell group addition time preference; or

[0323] (n2) Secondary cell group activation time preference; or

[0324] (o2) Secondary cell group deactivation time preference; or

[0325] (p2) Carrier number preference; or

[0326] (q2) Carrier aggregation state preference; or

[0327] (r2) Bandwidth part (BWP) preference; or

[0328] (s2) Activation time preference of the BWP; or

[0329] (t2) MIMO layer number preference; or

[0330] (u2) MIMO layer number change time preference.

[0331] Optionally, the terminal can report the preference (Preference) corresponding to the configuration information of the user assistance information to the base station, so that the base station can understand the actual user experience of the user and perform real-time resource scheduling and optimize resource scheduling.

[0332] Optionally, the terminal receives the configuration information of the user assistance information sent by the base station, including:

[0333] When the terminal receives the QoE measurement configuration information sent by the base station, the terminal receives the configuration information of the user assistance information sent by the base station.

[0334] Optionally, the configuration information of the user assistance information can be sent to the terminal from the base station together with the QoE measurement configuration information;

[0335] Optionally, the core network element or the OAM network element can introduce the QoE measurement configuration information when requesting the QoE measurement;

[0336] Optionally, the base station can receive the QoE measurement request sent by the core network element or the OAM network element, wherein the QoE measurement request includes the QoE measurement configuration information and the QoE guarantee target information.

[0337] Optionally, after receiving the QoE measurement request and the QoE measurement configuration information and the QoE guarantee target information carried therein, the base station can generate the configuration information of the user assistance information based on the QoE guarantee target information, and can send the configuration information of the user assistance information to the terminal when sending the QoE measurement configuration information to the terminal. When receiving the QoE measurement configuration information sent by the base station, the terminal can receive the configuration information of the user assistance information sent by the base station. Furthermore, the terminal can send the user assistance information to the base station, so that the terminal can effectively reflect the actual user experience of the user by sending only the user assistance information.

[0338] Optionally, the QoE guarantee target information is associated with at least one of the following:

[0339] the PDU session corresponding to the PDU session resource establishment request;

[0340] the QoS flow corresponding to the PDU session;

[0341] the resource slice corresponding to the PDU session.

[0342] Optionally, the core network element or the OAM network element can introduce the QoE measurement configuration information when requesting the PDU session resource establishment;

[0343] Optionally, the base station can receive the PDU session resource establishment sent by the core network element or the OAM network element, wherein the QoE guarantee target information is carried in the PDU session resource establishment.

[0344] Optionally, in the case of introducing the QoE measurement configuration information when requesting the PDU session resource establishment, the QoE guarantee target information can be associated with at least one of the following (i) to (iii):

[0345] (i) the PDU session; or

[0346] (ii) the QoS flow corresponding to the PDU session; or

[0347] (iii) the resource slice corresponding to the PDU session.

[0348] Optionally, if QoE measurement configuration information is introduced when requesting the establishment of PDU session resources, the QoE guarantee target information can be associated with the PDU session;

[0349] Optionally, if QoE measurement configuration information is introduced when requesting PDU session resource establishment, the QoE guarantee target information can be associated with the identifier of the PDU session;

[0350] Optionally, if QoE measurement configuration information is introduced when requesting PDU session resource establishment, the QoE guarantee target information can be associated with the QoS flow corresponding to the PDU session;

[0351] Optionally, if QoE measurement configuration information is introduced when requesting the establishment of PDU session resources, the QoE guarantee target information can be associated with the resource slice corresponding to the PDU session.

[0352] Optionally, after the terminal sends the user assistance information to the base station, the method further includes:

[0353] If the QoE is still not satisfied after the base station configures resources based on the user assistance information, the terminal sends a configuration limit indication message to the base station.

[0354] Optionally, after the base station configures resources based on user-assisted information, if the terminal determines that it cannot achieve the QoE guarantee target through the resource configuration, the terminal can send configuration upper limit indication information to the base station. The base station can then receive the configuration upper limit indication information sent by the terminal and determine, based on the configuration upper limit indication information, that it cannot achieve the QoE guarantee target through the resource configuration.

[0355] Optionally, the terminal sends configuration upper limit indication information to the base station, including:

[0356] The terminal sends the configuration limit indication information only once within the first time period;

[0357] The length of the first time period is predefined, preconfigured, or determined based on network-side instructions.

[0358] Optionally, if the terminal continuously determines that it cannot achieve the QoE guarantee target through the resource configuration, it may send the configuration limit indication information only once within a certain period of time.

[0359] Optionally, the terminal can set a timer. After sending the configuration limit indication information once, the timer can be started and the configuration limit indication information will not be sent again before the timer expires.

[0360] Optionally, the terminal obtains the user assistance information based on configuration information of the user assistance information, comprising:

[0361] The terminal obtains, from an application layer of the terminal, a second QoE parameter visible to an access layer of the terminal.

[0362] The terminal obtains the user assistance information based on the second QoE parameter and configuration information of the user assistance information.

[0363] Optionally, the terminal can obtain, from an application layer of the terminal, a second QoE parameter visible to an access layer of the terminal, wherein the second QoE parameter can be obtained by application layer measurement of the terminal.

[0364] Optionally, the terminal obtains the user assistance information based on the second QoE parameter and configuration information of the user assistance information.

[0365] Optionally, the terminal sends the user assistance information to the base station, comprising:

[0366] The terminal sends one or more items of user assistance information corresponding to a target first reporting condition to the base station in a case where it is determined based on the second QoE parameter that the target first reporting condition is satisfied among at least one first reporting condition.

[0367] Optionally, the terminal sends one or more items of user assistance information corresponding to a target first reporting condition to the base station in a case where it is determined based on the second QoE parameter that the target first reporting condition is satisfied among at least one first reporting condition.

[0368] Optionally, the content of the first reporting condition can be a limit on the second QoE parameter.

[0369] Optionally, if a certain item of second QoE parameter is greater than a preset threshold value, it is considered that the target first reporting condition is satisfied, and one or more items of user assistance information corresponding to the target first reporting condition can be sent to the base station.

[0370] Optionally, before the terminal sends the user assistance information to the base station, the method further comprises:

[0371] The terminal receives first indication information, wherein the first indication information is used to indicate a first QoE parameter actual value of the user assistance information that needs to be reported.

[0372] Optionally, the base station can indicate a first QoE parameter actual value of the user assistance information that needs to be reported through the first indication information.

[0373] Optionally, the terminal can report the first QoE parameter actual value of the user assistance information after receiving the first indication information.

[0374] Optionally, the terminal sends the user assistance information to the base station, including:

[0375] The terminal sends the user assistance information and the first QoE parameter actual value of the user assistance information to the base station.

[0376] Optionally, the terminal can report the user assistance information and the first QoE parameter actual value of the user assistance information after receiving the first indication information.

[0377] Optionally, the base station can obtain the actual value of the first QoE parameter as additional assistance information to help resource scheduling, etc.

[0378] Optionally, the base station can obtain the actual value of the first QoE parameter, determine which of these actual values do not meet the first reporting condition, and then determine the trigger reason of the terminal's reported assistance information.

[0379] Optionally, the user assistance information is carried in a radio resource control (RRC) message including terminal assistance information.

[0380] Optionally, the user assistance information can be carried on the terminal assistance information reporting message of the RRC message.

[0381] Optionally, the user assistance information can be carried on a new information, such as a new RRC message.

[0382] Optionally, the user assistance information can be carried by enhancing the existing RRC message UEAssistanceInformation, or a new message can be introduced for interaction.

[0383] In the embodiments of the present application, by introducing QoE guarantee target information, the base station can generate configuration information of user assistance information and send it to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and ensure the quality of resource scheduling.

[0384] Figure 6 is a flowchart of the information acquisition method provided by the embodiments of the present application, as shown in Figure 6 The method includes the following steps 610 to 660:

[0385] Step 610, the core network element or the OAM network element can send the QoE measurement request and the QoE measurement configuration information to the NG-RAN, wherein the QoE guarantee target information can be carried.

[0386] Optionally, QoE guarantee target information of the service can be introduced in the QoE measurement request.

[0387] The QoE guarantee target can include any one or more of the following:

[0388] The service type of the QoE guarantee; or

[0389] The overall evaluation level target, which can be, for example, good, medium, or poor, and can also be, for example, excellent, good, or poor, without limitation; or

[0390] The evaluation score target, which can be, for example, a score from 1 to 10, and can also be, for example, a score from 1 to 20, without limitation; or

[0391] The target value of one or more QoE parameters, which can be, for example, the target value of the buffer amount, without limitation.

[0392] At step 620, the base station can send the QoE measurement configuration information to the UE supporting QoE measurement through an RRC message, and send the configuration information of the user assistance information to the UE, which can be a designated UE or a UE in a specific area.

[0393] Optionally, the configuration information of the user assistance information can include any one or more of the following (l) to (v):

[0394] (l1) The secondary cell group state, such as whether it is in an active state or a deactivated state; or

[0395] (m1) The secondary cell group addition time; or

[0396] (n1) The secondary cell group activation time; or

[0397] (o1) The secondary cell group deactivation time; or

[0398] (p1) The number of carriers; or

[0399] (q1) The carrier aggregation state; or

[0400] (r1) The bandwidth part BWP; or

[0401] (s1) The activation time of the BWP; or

[0402] (t1) The number of MIMO layers; or

[0403] (u1) The time of MIMO layer change; or

[0404] (v1) At least one first reporting condition corresponding to the user assistance information.

[0405] Optionally, one first reporting condition can correspond to one or more user assistance information.

[0406] Optionally, the first reporting condition can include a threshold of evaluating the estimated score, such as determining that the first reporting condition is satisfied in the case that the evaluating the estimated score is less than or equal to 6 points, and then determining to report the user assistance information corresponding to the first reporting condition.

[0407] Optionally, the first reporting condition can include a threshold of a certain service-related parameter, such as determining that the first reporting condition is satisfied in the case that the buffer size is less than 1000 bytes, and then determining to report the user assistance information corresponding to the first reporting condition.

[0408] Optionally, the first reporting condition can include a duration that a related parameter satisfies a threshold condition, such as determining that the first reporting condition is satisfied in the case that the buffer size is less than 1000 bytes for 10 seconds, and then determining to report the user assistance information corresponding to the first reporting condition.

[0409] In step 630, after receiving the QoE measurement configuration information and the configuration information of the user assistance information, the access layer of the UE can forward the QoE measurement configuration information to the application layer of the UE.

[0410] The reporting threshold of the user assistance information, i.e., the first reporting condition, can be included.

[0411] Optionally, the access layer of the UE can also send the inter-layer interaction threshold of the QoE parameter while sending the QoE measurement configuration information, which can include one or more of the following:

[0412] The service type associated with the interaction threshold; or the specific interaction threshold (the inter-layer interaction threshold can be equal to or lower than the first reporting threshold).

[0413] In step 640, the application layer of the UE can perform measurement based on the QoE measurement configuration information, and if the inter-layer interaction threshold is triggered during the measurement process, the second QoE parameter obtained based on the QoE measurement configuration information can be sent to the AS layer.

[0414] The second QoE parameter can be the QoE parameter visible to the AS, and can include any one or more of the following:

[0415] The service type; or

[0416] The actual value of the service evaluation estimated score, such as 1-10 points;

[0417] The actual value of a certain service-related parameter, such as the buffer size;

[0418] Optionally, the QoE parameters visible to the AS can or can not be sent to the base station, different from the QoE parameters visible to the RAN.

[0419] At step 650, the AS layer generates preferences related to resource scheduling based on the QoE parameter analysis, and reports user assistance information to the base station.

[0420] Optionally, the user assistance information can include any one or more of the following:

[0421] (l2) a secondary cell group state preference; or

[0422] (m2) a secondary cell group addition time preference; or

[0423] (n2) a secondary cell group activation time preference; or

[0424] (o2) a secondary cell group deactivation time preference; or

[0425] (p2) a carrier number preference; or

[0426] (q2) a carrier aggregation state preference; or

[0427] (r2) a bandwidth part (BWP) preference; or

[0428] (s2) an activation time preference of the BWP; or

[0429] (t2) a MIMO layer number preference; or

[0430] (u2) a MIMO layer number change time preference.

[0431] Optionally, the terminal can carry a value of the QoE parameter as a QoE visible to the base station.

[0432] Optionally, whether to carry the value of the QoE parameter can be specified by a protocol or indicated by the first indication information.

[0433] Optionally, the user assistance information can be reported only when the user has received a user assistance information configuration.

[0434] At step 660, the base station optimizes air interface resource configuration based on the user assistance information.

[0435] Optionally, after receiving the user assistance information sent by the terminal, the base station can perform resource configuration on the terminal based on the user assistance information, so as to guarantee that the QoE reaches the QoE guarantee target as much as possible.

[0436] Figure 7 Fig. 4 is a flowchart of a method for obtaining information according to an embodiment of the present application, as shown in the figure, the method comprises the following steps 410 to 490: Figure 7 710 to 790.

[0437] At step 710, the core network element or the OAM network element sends a PDU session resource establishment request to the NG-RAN, wherein the QoE guarantee target information can be carried.

[0438] Optionally, the QoE guarantee target information of the service can be introduced in the QoE measurement request;

[0439] The QoE guarantee target can include any one or more of the following:

[0440] The service type of the QoE guarantee; or

[0441] The overall evaluation grade target, which can be, for example, good, medium, or poor, and can also be, for example, excellent, good, or poor; or

[0442] The evaluation score target, which can be, for example, a certain score in 1-10 points, and can also be, for example, a certain score in 1-10 points; or

[0443] The target value of one or more QoE parameters, which can be, for example, the target value of the buffer amount.

[0444] Wherein, when establishing a PDU session (PDU session), the service QoE guarantee target can be associated and introduced;

[0445] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, the QoE guarantee target information can be associated with at least one of the following (i) to (iii):

[0446] (i) the PDU session; or

[0447] (ii) the QoS flow corresponding to the PDU session; or

[0448] (iii) the resource slice corresponding to the PDU session.

[0449] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, the QoE guarantee target information can be associated with the PDU session;

[0450] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, the QoE guarantee target information can be associated with the identifier of the PDU session;

[0451] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, the QoE guarantee target information can be associated with the QoS flow corresponding to the PDU session;

[0452] Optionally, in the case of introducing QoE measurement configuration information when requesting PDU session resource establishment, the QoE guarantee target information can be associated with the resource slice corresponding to the PDU session.

[0453] Table 1 is an example of PDU session or QoS flow associated service QoE guarantee target information:

[0454] Table 1 PDU Session Resource Setup RequestTransfer in PDU session resource establishment request

[0455]

[0456] Step 720, the base station obtains the configuration information of the user assistance information based on the QoE guarantee target information of the established PDU session, and sends it to the UE supporting user assistance information based on QoE feedback.

[0457] Optionally, the configuration information of the user assistance information can include any one or more of the following (l) to (v):

[0458] (l1) Secondary cell group state, such as active state or deactivation state; or

[0459] (m1) Secondary cell group addition time; or

[0460] (n1) Secondary cell group activation time; or

[0461] (o1) Secondary cell group deactivation time; or

[0462] (p1) Carrier number; or

[0463] (q1) Carrier aggregation state; or

[0464] (r1) Bandwidth part BWP; or

[0465] (s1) Activation time of the BWP; or

[0466] (t1) MIMO layer number; or

[0467] (u1) MIMO layer number change time; or

[0468] (v1) At least one first reporting condition corresponding to the user assistance information.

[0469] Optionally, one first reporting condition can correspond to one or more user assistance information;

[0470] Optionally, the first reporting condition may include a threshold for the estimated evaluation score, such as: if the estimated evaluation score is less than or equal to 6 points, it is determined that the first reporting condition is met, and then the user assistance information corresponding to the first reporting condition is determined to be reported.

[0471] Optionally, the first reporting condition may include a threshold for a business-related parameter, such as: determining that the first reporting condition is met when the buffer size is less than 1000 bytes, and then determining to report the user assistance information corresponding to the first reporting condition.

[0472] Optionally, the first reporting condition may include the duration for which the relevant parameters meet the threshold condition. For example, if the buffer size is less than 1000 bytes for 10 seconds, it is determined that the first reporting condition is met, and then the user assistance information corresponding to the first reporting condition is determined to be reported.

[0473] Step 730: After receiving the QoE measurement configuration information and user assistance information configuration information, the UE's access layer can forward the QoE measurement configuration information to the UE's application layer.

[0474] This may include a reporting threshold for user assistance information, i.e., the first reporting condition.

[0475] Optionally, the UE's access layer may send inter-layer interaction thresholds for QoE parameters along with the QoE measurement configuration information, which may include one or more of the following:

[0476] The business type associated with the interaction threshold; or the specific interaction threshold (the inter-layer interaction threshold can be equal to or lower than the first reporting threshold).

[0477] Step 740: The UE application layer can perform measurements based on the QoE measurement configuration information. If the inter-layer interaction threshold is triggered during the measurement process, the second QoE parameter obtained based on the QoE measurement configuration information can be sent to the AS layer.

[0478] The second QoE parameter can be an AS-visible QoE parameter, and may include any one or more of the following:

[0479] Business type; or

[0480] The estimated actual value of the business evaluation score, such as a score between 1 and 10.

[0481] The actual value of a business-related parameter, such as buffer size;

[0482] Optionally, unlike the QoE parameters visible to the RAN, the QoE parameters visible to the AS may or may not be sent to the base station.

[0483] At step 750, the AS layer generates preferences related to resource scheduling based on the QoE parameter analysis and reports user assistance information to the base station.

[0484] Optionally, the user assistance information can include any one or more of the following:

[0485] (l2) a secondary cell group state preference; or

[0486] (m2) a secondary cell group addition time preference; or

[0487] (n2) a secondary cell group activation time preference; or

[0488] (o2) a secondary cell group deactivation time preference; or

[0489] (p2) a carrier number preference; or

[0490] (q2) a carrier aggregation state preference; or

[0491] (r2) a bandwidth part (BWP) preference; or

[0492] (s2) an activation time preference for the BWP; or

[0493] (t2) a MIMO layer number preference; or

[0494] (u2) a MIMO layer number change time preference.

[0495] Optionally, the terminal can carry a value of the QoE parameter as the QoE visible to the base station.

[0496] Optionally, whether to carry the value of the QoE parameter can be specified by a protocol or indicated by the first indication information.

[0497] Optionally, the user assistance information can be reported only when the user has received the user assistance information configuration.

[0498] At step 760, the base station optimizes air interface resource configuration based on the user assistance information.

[0499] Optionally, after receiving the user assistance information sent by the terminal, the base station can perform resource configuration on the terminal based on the user assistance information to ensure that the QoE reaches the QoE guarantee target as much as possible.

[0500] At step 770, if the QoE of the terminal still cannot be satisfied after the resource configuration based on the user assistance information, and the configuration has reached the upper limit, a terminal configuration upper limit indication can be sent to the base station.

[0501] Optionally, in the case that the terminal determines that the QoE guarantee target cannot be achieved through the resource configuration, the terminal can send configuration upper limit indication information to the base station, and the base station can receive the configuration upper limit indication information sent by the terminal and determine that the QoE guarantee target cannot be achieved through the resource configuration based on the configuration upper limit indication information.

[0502] Optionally, when sending the terminal configuration upper limit indication to the base station, the QoE parameter can be carried as the QoE visible to the base station. Whether to carry can be specified in the protocol, or can be indicated in the QoE measurement configuration. Optionally, the terminal releases the user assistance information configuration;

[0503] Optionally, the terminal can start a prohibit timer, and the timer is started after sending the user assistance information once. The timer will not send the user assistance information before the timer expires. The timer can be configured together with the configuration information of the user assistance information, can be associated with a certain configuration information of the user assistance information, or can be associated with multiple or all user assistance information.

[0504] Optionally, the terminal can set a timer, which can be started after sending the configuration upper limit indication information once, and the terminal will not send the configuration upper limit indication information before the timer expires.

[0505] Step 780, the base station determines that the QoE cannot be guaranteed through the optimization of the air interface configuration;

[0506] Optionally, in the case that the QoE measurement configuration information is introduced when requesting the establishment of the PDU session resource, after the base station configures the resource for the terminal based on the user assistance information, the base station can determine that the QoE guarantee target cannot be achieved through the resource configuration based on the configuration upper limit indication information sent by the terminal, or can determine that the QoE guarantee target cannot be achieved through the resource configuration based on the terminal capability.

[0507] Step 790, the base station feeds back the user QoE guarantee failure information to the core network element or the OAM network element device through the PDU SESSION RESOURCE NOTIFY.

[0508] Optionally, after the base station configures the resource for the terminal based on the user assistance information, if the base station determines that the QoE guarantee target cannot be achieved through the resource configuration, the base station can send the QoE guarantee failure information to the core network element or the OAM network element.

[0509] Optionally, the base station can send the QoE guarantee failure information to the core network element or the OAM network element. The QoE guarantee failure information can be sent to the core network element or the OAM network element through the PDU SESSION RESOURCE NOTIFY message, or can be a new message.

[0510] Optionally, the new QoE meeting or not meeting the index can be associated with the PDU session or associated with the QoS flow.

[0511] Optionally, while sending the message indicating that the QoE does not meet, the base station can release the user assistance information configuration of the UE.

[0512] The information acquisition method provided by the embodiment of the application can be executed by the information acquisition device. In the embodiment of the application, the information acquisition device is taken as an example to illustrate the information acquisition device provided by the embodiment of the application.

[0513] Figure 8 is one of the structural schematic diagrams of the information acquisition device provided by the embodiment of the application, as shown in Figure 8 The information acquisition device 800 includes a first receiving module 810, a first obtaining module 820, a first sending module 830, and a second receiving module 840; wherein:

[0514] The first receiving module 810 is configured to receive QoE guarantee target information sent by a core network element or an OAM network element, wherein the QoE guarantee target information indicates the QoE guarantee target.

[0515] The first obtaining module 820 is configured to obtain configuration information of user assistance information based on the QoE guarantee target information.

[0516] The first sending module 830 is configured to send the configuration information of the user assistance information to a terminal.

[0517] The second receiving module 840 is configured to receive user assistance information reported by the terminal based on the configuration information of the user assistance information, wherein the user assistance information indicates the preference of the terminal for the network configuration of the QoE.

[0518] In the embodiment of the application, the QoE guarantee target information is introduced to enable the base station to generate the configuration information of the user assistance information and send it to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and ensure the quality of resource scheduling.

[0519] Optionally, the QoE guarantee target information includes at least one of the following:

[0520] The service type of the QoE guarantee;

[0521] The overall evaluation level target;

[0522] The evaluation score target;

[0523] The target value of one or more QoE parameters.

[0524] Optionally, the configuration information of the user assistance information comprises at least one of:

[0525] a SCell group status;

[0526] a SCell group addition time;

[0527] a SCell group activation time;

[0528] a SCell group deactivation time;

[0529] a number of carriers;

[0530] a carrier aggregation status;

[0531] a bandwidth part (BWP);

[0532] an activation time of the BWP;

[0533] a number of MIMO layers;

[0534] a time of MIMO layer change;

[0535] at least one first reporting condition corresponding to the user assistance information.

[0536] Optionally, the first reporting condition comprises at least one of:

[0537] a service type of the QoE guarantee;

[0538] a rating threshold of an overall rating level;

[0539] a score threshold of an evaluation score;

[0540] a parameter threshold of one or more QoE parameters.

[0541] Optionally, any one of the at least one first reporting condition corresponds to one or more of the user assistance information.

[0542] Optionally, the user assistance information comprises at least one of:

[0543] a SCell group status preference;

[0544] a SCell group addition time preference;

[0545] a SCell group activation time preference;

[0546] a SCell group deactivation time preference;

[0547] a number of carriers preference;

[0548] a carrier aggregation status preference;

[0549] Bandwidth part (BWP) preference;

[0550] Activation time preference of the BWP;

[0551] MIMO layer preference;

[0552] MIMO layer change time preference.

[0553] Optionally, the first receiving module is specifically configured to:

[0554] receive a QoE measurement request sent by a core network element or an OAM network element, the QoE measurement request comprising QoE measurement configuration information and the QoE assurance target information.

[0555] Optionally, the first sending module is specifically configured to:

[0556] send the QoE measurement configuration information and the QoE assurance target information to the terminal.

[0557] Optionally, the apparatus further comprises:

[0558] a first resource configuration module, configured to, after receiving the user assistance information reported by the terminal based on the user assistance information, perform resource configuration on the terminal based on the user assistance information.

[0559] Optionally, the first receiving module is specifically configured to:

[0560] receive a PDU session resource establishment request sent by a core network element or an OAM network element, the PDU session resource establishment request comprising the QoE assurance target information.

[0561] Optionally, the QoE assurance target information is associated with at least one of the following:

[0562] a PDU session corresponding to the PDU session resource establishment request;

[0563] a QoS flow corresponding to the PDU session;

[0564] a resource slice corresponding to the PDU session.

[0565] Optionally, the apparatus further comprises:

[0566] a second resource configuration module, configured to, after receiving the user assistance information reported by the terminal based on the user assistance information, perform resource configuration on the terminal based on the user assistance information.

[0567] Optionally, the apparatus further comprises:

[0568] The first determining module is configured to determine that the QoE guarantee target cannot be achieved through the resource configuration after the resource configuration is performed.

[0569] The second sending module is configured to send QoE guarantee failure information to the core network element or the OAM network element.

[0570] Optionally, the first determining module is specifically configured to:

[0571] receive the configuration upper limit indication information sent by the terminal;

[0572] determine that the QoE guarantee target cannot be achieved through the resource configuration based on the configuration upper limit indication information.

[0573] Optionally, the first determining module is specifically configured to:

[0574] The base station determines that the QoE guarantee target cannot be achieved through the resource configuration based on the capability of the terminal.

[0575] Optionally, the apparatus further includes:

[0576] The third sending module is configured to send first indication information to the terminal before receiving the user assistance information reported by the terminal based on the user assistance information, where the first indication information is used to indicate that the actual value of the first QoE parameter needs to be reported.

[0577] Optionally, the user assistance information is carried in a radio resource control (RRC) message including terminal assistance information.

[0578] In the embodiments of the present application, the QoE guarantee target information is introduced to enable the base station to generate configuration information of the user assistance information and send the configuration information to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and ensure the quality of resource scheduling.

[0579] The information acquisition apparatus in the embodiments of the present application can be an electronic device, for example, an electronic device with an operating system, or a component in an electronic device, for example, an integrated circuit or a chip. The electronic device can be a terminal or other devices other than the terminal. Exemplarily, the terminal can include, but is not limited to, the types of the terminal 11 listed above, and the other devices can be servers, network attached storage (NAS), etc., which are not limited in the embodiments of the present application.

[0580] Figure 9 is a structure diagram of the information acquisition apparatus provided in the embodiments of the present application. Figure 9As shown, the information acquisition apparatus 900 comprises a third receiving module 910, a second obtaining module 920, and a fourth sending module 930; wherein:

[0581] The third receiving module 910 is configured to receive configuration information of user assistance information sent by a base station.

[0582] The second obtaining module 920 is configured to obtain the user assistance information based on the configuration information of the user assistance information, the user assistance information indicating a preference of the terminal for network configuration of the QoE.

[0583] The fourth sending module 930 is configured to send the user assistance information to the base station.

[0584] In the embodiments of the present application, the QoE guarantee target information is introduced to enable the base station to generate configuration information of user assistance information and send it to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and ensure the quality of resource scheduling.

[0585] Optionally, the QoE guarantee target information comprises at least one of the following:

[0586] The service type of the QoE guarantee;

[0587] The overall evaluation level target;

[0588] The evaluation score target;

[0589] The target value of one or more QoE parameters.

[0590] Optionally, the configuration information of the user assistance information comprises at least one of the following:

[0591] The secondary cell group state;

[0592] The secondary cell group addition time;

[0593] The secondary cell group activation time;

[0594] The secondary cell group deactivation time;

[0595] The number of carriers;

[0596] The carrier aggregation state;

[0597] The bandwidth part BWP;

[0598] The activation time of the BWP;

[0599] The MIMO layer number;

[0600] The time of MIMO layer number change;

[0601] The first reporting condition of the user assistance information.

[0602] Optionally, the first reporting condition comprises at least one of:

[0603] The service type of the QoE guarantee;

[0604] The grade threshold of the overall evaluation grade;

[0605] The score threshold of the evaluation score;

[0606] The parameter threshold of one or more QoE parameters.

[0607] Optionally, any one of the at least one first reporting condition corresponds to one or more of the user assistance information.

[0608] Optionally, the user assistance information comprises at least one of:

[0609] The secondary cell group state preference;

[0610] The secondary cell group addition time preference;

[0611] The secondary cell group activation time preference;

[0612] The secondary cell group deactivation time preference;

[0613] The carrier number preference;

[0614] The carrier aggregation state preference;

[0615] The bandwidth part (BWP) preference;

[0616] The activation time preference of the BWP;

[0617] The MIMO layer number preference;

[0618] The MIMO layer number change time preference.

[0619] Optionally, the third receiving module is specifically configured to:

[0620] When receiving the QoE measurement configuration information sent by the base station, receive the configuration information of the user assistance information sent by the base station.

[0621] Optionally, the QoE guarantee target information is associated with at least one of:

[0622] The PDU session corresponding to the PDU session resource establishment request;

[0623] The QoS flow corresponding to the PDU session;

[0624] The resource slice corresponding to the PDU session.

[0625] Optionally, the apparatus further comprises:

[0626] a fifth sending module, configured to send, after sending the user assistance information to the base station, configuration upper limit indication information to the base station in a case where the QoE is still not satisfied after the base station performs resource configuration based on the user assistance information.

[0627] Optionally, the fifth sending module is specifically configured to:

[0628] send the configuration upper limit indication information only once in a first time period;

[0629] wherein a length of the first time period is predefined, preconfigured, or determined based on network side indication.

[0630] Optionally, the second obtaining module is specifically configured to:

[0631] obtain, from an application layer of the terminal, a second QoE parameter visible to an access layer of the terminal;

[0632] obtain the user assistance information based on the second QoE parameter and configuration information of the user assistance information, the user assistance information indicating a preference of the terminal for network configuration of the QoE.

[0633] Optionally, the fourth sending module is specifically configured to:

[0634] in a case where it is determined, based on the second QoE parameter, that a target first reporting condition in at least one first reporting condition is met, send one or more items of user assistance information corresponding to the target first reporting condition to the base station.

[0635] Optionally, the apparatus further comprises:

[0636] a fourth receiving module, configured to receive, before sending the user assistance information to the base station, first indication information, the first indication information being used to indicate a first QoE parameter actual value for which the user assistance information needs to be reported.

[0637] Optionally, the fourth sending module is specifically configured to:

[0638] send the user assistance information and the first QoE parameter actual value of the user assistance information to the base station.

[0639] Optionally, the user assistance information is carried in a radio resource control (RRC) message including terminal assistance information.

[0640] In the embodiments of the present application, the QoE guarantee target information is introduced, so that the base station generates the configuration information of the user assistance information in a targeted manner and sends it to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and guarantee the resource scheduling quality.

[0641] The information acquisition apparatus in the embodiments of the present application can be an electronic device, for example, an electronic device with an operating system, or a component in an electronic device, for example, an integrated circuit or a chip. The electronic device can be a terminal or other device. For example, the terminal can include, but is not limited to, the types of the terminal 11 listed above, and the other device can be a server, a network attached storage (NAS), etc. The embodiments of the present application are not limited in this regard.

[0642] The information acquisition apparatus provided in the embodiments of the present application can implement the processes of the method embodiments and achieve the same technical effects. To avoid repetition, the details are not described herein. Figures 2 to 7

[0643] Optionally, Figure 10 is a structural schematic diagram of a communication device provided in the embodiments of the present application. As shown in Figure 10 The embodiments of the present application also provide a communication device 1000, which includes a processor 1001 and a memory 1002. The memory 1002 stores programs or instructions executable on the processor 1001. For example, when the communication device 1000 is a terminal, the programs or instructions are executed by the processor 1001 to implement the steps of the information acquisition method embodiments and achieve the same technical effects. When the communication device 1000 is a base station, the programs or instructions are executed by the processor 1001 to implement the steps of the information acquisition method embodiments and achieve the same technical effects. To avoid repetition, the details are not described herein.

[0644] The embodiments of the present application also provide a base station, which includes a processor and a communication interface. The communication interface is configured to:

[0645] receive QoE guarantee target information sent by a core network element or an OAM network element, the QoE guarantee target information indicating the QoE guarantee target;

[0646] The processor is configured to:

[0647] obtain configuration information of user assistance information based on the QoE guarantee target information;

[0648] The communication interface is configured to:

[0649] send the configuration information of the user assistance information to a terminal; ​

[0650] receive user assistance information reported by the terminal based on the configuration information of the user assistance information, the user assistance information indicating a preference of the terminal for network configuration of the QoE.

[0651] The base station embodiment corresponds to the above-mentioned base station method embodiment, and each implementation process and implementation manner of the method embodiment can be applied to the base station embodiment and achieve the same technical effects.

[0652] Specifically, the embodiment of the application further provides a base station. Figure 11 To realize the hardware structure of the base station of the embodiment of the application, as shown in the figure, the base station 1100 includes an antenna 1101, a radio frequency device 1102, a baseband device 1103, a processor 1104 and a memory 1105. The antenna 1101 is connected with the radio frequency device 1102. In the uplink direction, the radio frequency device 1102 receives information through the antenna 1101 and sends the received information to the baseband device 1103 for processing. In the downlink direction, the baseband device 1103 processes the information to be sent and sends it to the radio frequency device 1102, and the radio frequency device 1102 processes the received information and sends it out through the antenna 1101. Figure 11

[0653] The method performed by the base station in the above embodiment can be implemented in the baseband device 1103, which includes a baseband processor.

[0654] The baseband device 1103 may, for example, include at least one baseband board on which a plurality of chips are arranged, as shown in the figure, one of the chips is, for example, a baseband processor, which is connected with the memory 1105 through a bus interface to call the program in the memory 1105 and perform the base station operation shown in the above method embodiment. Figure 11

[0655] The base station can further include a network interface 1106, which is, for example, a common public radio interface (CPRI).

[0656] Specifically, the base station 1100 of the embodiment of the application further includes instructions or programs stored in the memory 1105 and executable on the processor 1104, and the processor 1104 calls the instructions or programs in the memory 1105 to perform the method shown in each module and achieve the same technical effects, so as not to repeat here. Figure 8

[0657] The radio frequency device 1102 is configured to:

[0658] ​​​receive QoE guarantee target information sent by a core network network element or an OAM network element, the QoE guarantee target information indicating the QoE guarantee target;

[0659] The processor 1104 is configured to:

[0660] obtain configuration information of user assistance information based on the QoE guarantee target information;

[0661] The radio frequency device 1102 is configured to:

[0662] send the configuration information of the user assistance information to a terminal;

[0663] receive user assistance information reported by the terminal based on the configuration information of the user assistance information, the user assistance information indicating a preference of the terminal for network configuration of the QoE.

[0664] In the embodiments of the present application, the QoE guarantee target information is introduced to enable the base station to generate configuration information of user assistance information and send it to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and ensure the quality of resource scheduling.

[0665] Optionally, the QoE guarantee target information includes at least one of the following:

[0666] a service type of the QoE guarantee;

[0667] a target overall evaluation level;

[0668] a target evaluation score;

[0669] a target value of one or more QoE parameters.

[0670] Optionally, the configuration information of the user assistance information includes at least one of the following:

[0671] a secondary cell group state;

[0672] a secondary cell group addition time;

[0673] a secondary cell group activation time;

[0674] a secondary cell group deactivation time;

[0675] a number of carriers;

[0676] a carrier aggregation state;

[0677] a bandwidth part BWP;

[0678] an activation time of the BWP;

[0679] a number of MIMO layers;

[0680] MIMO layer change time;

[0681] The at least one first reporting condition corresponding to the user assistance information.

[0682] Optionally, the first reporting condition comprises at least one of:

[0683] The service type of the QoE guarantee;

[0684] The grade threshold of the overall evaluation grade;

[0685] The score threshold of the evaluation score;

[0686] The parameter threshold of one or more QoE parameters.

[0687] Optionally, any one of the at least one first reporting condition corresponds to one or more of the user assistance information.

[0688] Optionally, the user assistance information comprises at least one of:

[0689] The secondary cell group state preference;

[0690] The secondary cell group addition time preference;

[0691] The secondary cell group activation time preference;

[0692] The secondary cell group deactivation time preference;

[0693] The carrier number preference;

[0694] The carrier aggregation state preference;

[0695] The bandwidth part (BWP) preference;

[0696] The activation time preference of the BWP;

[0697] The MIMO layer preference;

[0698] The MIMO layer change time preference.

[0699] Optionally, the processor 1104 is configured to:

[0700] receive a QoE measurement request sent by a core network element or an OAM network element, the QoE measurement request comprising QoE measurement configuration information and the QoE guarantee target information.

[0701] Optionally, the processor 1104 is configured to:

[0702] send the QoE measurement configuration information and the QoE guarantee target information to the terminal.

[0703] Optionally, the processor 1104 is configured to:

[0704] after receiving the user assistance information reported by the terminal based on the user assistance information configuration, configure resources for the terminal based on the user assistance information.

[0705] Optionally, the processor 1104 is configured to:

[0706] receive a PDU session resource establishment request sent by a core network element or an OAM network element, wherein the PDU session resource establishment request includes the QoE guarantee target information.

[0707] Optionally, the QoE guarantee target information is associated with at least one of the following:

[0708] a PDU session corresponding to the PDU session resource establishment request;

[0709] a QoS flow corresponding to the PDU session;

[0710] a resource slice corresponding to the PDU session.

[0711] Optionally, the processor 1104 is configured to:

[0712] after receiving the user assistance information reported by the terminal based on the user assistance information configuration, configure resources for the terminal based on the user assistance information.

[0713] Optionally, the processor 1104 is configured to:

[0714] after the resource configuration, determine that the QoE guarantee target cannot be achieved through the resource configuration;

[0715] send QoE guarantee failure information to the core network element or the OAM network element.

[0716] Optionally, the processor 1104 is configured to:

[0717] receive configuration upper limit indication information sent by the terminal;

[0718] based on the configuration upper limit indication information, determine that the QoE guarantee target cannot be achieved through the resource configuration.

[0719] Optionally, the processor 1104 is configured to:

[0720] based on the capability of the terminal, determine that the QoE guarantee target cannot be achieved through the resource configuration.

[0721] Optionally, the processor 1104 is configured to:

[0722] Before receiving the user assistance information reported by the terminal based on the user assistance information, the first indication information is sent to the terminal, and the first indication information is used to indicate that the actual value of the first QoE parameter needs to be reported.

[0723] Optionally, the user assistance information is carried in a radio resource control (RRC) message including terminal assistance information.

[0724] In the embodiments of the present application, the QoE guarantee target information is introduced to enable the base station to generate configuration information of the user assistance information and send the configuration information to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and guarantee the quality of resource scheduling.

[0725] The embodiments of the present application also provide a terminal, including a processor and a communication interface, the communication interface is used to:

[0726] receive the configuration information of the user assistance information sent by the base station;

[0727] the processor is used to:

[0728] obtain the user assistance information based on the configuration information of the user assistance information, the user assistance information indicating the preference of the terminal for the network configuration of the QoE;

[0729] the communication interface is used to:

[0730] send the user assistance information to the base station.

[0731] The terminal embodiment corresponds to the terminal side method embodiment described above, and each implementation process and implementation manner of the method embodiment can be applied to the terminal embodiment, and the same technical effects can be achieved. Specifically, Figure 12 A hardware structure diagram of a terminal for implementing the embodiments of the present application.

[0732] The terminal 1200 includes, but is not limited to, at least part of components such as a radio frequency unit 1201, a network module 1202, an audio output unit 1203, an input unit 1204, a sensor 1205, a display unit 1206, a user input unit 1207, an interface unit 1208, a memory 1209, and a processor 1210.

[0733] Those skilled in the art can understand that the terminal 1200 can also include a power supply (such as a battery) for supplying power to each component, and the power supply can be logically connected to the processor 1210 through a power management system, so as to realize the functions of power management, such as charging, discharging, and power consumption management, through the power management system. Figure 12The terminal structure shown in the figure does not constitute a limitation on the terminal, and the terminal can include more or fewer components than the figure, or combine certain components, or different component arrangements, which are not described here.

[0734] It should be understood that in the embodiments of the present application, the input unit 1204 can include a graphics processing unit (GPU) 12041 and a microphone 12042. The graphics processor 12041 processes image data of a still picture or a video obtained by an image capture device (such as a camera) in a video capture mode or an image capture mode. The display unit 1206 can include a display panel 12061, which can be configured in the form of a liquid crystal display, an organic light-emitting diode, etc. The user input unit 1207 includes at least one of a touch panel 12071 and other input devices 12072. The touch panel 12071 is also called a touch screen. The touch panel 12071 can include two parts of a touch detection device and a touch controller. The other input devices 12072 can include, but are not limited to, a physical keyboard, function keys (such as volume control keys, on-off keys, etc.), trackballs, mice, joysticks, which are not described here.

[0735] In the embodiments of the present application, after the radio frequency unit 1201 receives the downlink data from the base station, it can be transmitted to the processor 1210 for processing. In addition, the radio frequency unit 1201 can send uplink data to the base station. Generally, the radio frequency unit 1201 includes, but is not limited to, an antenna, an amplifier, a transceiver, a coupler, a low-noise amplifier, a duplexer, etc.

[0736] The memory 1209 can be used to store software programs or instructions and various data. The memory 1209 can mainly include a first storage area storing programs or instructions and a second storage area storing data, wherein the first storage area can store an operating system, application programs or instructions required by at least one function (such as a sound playing function, an image playing function, etc.), and the like. In addition, the memory 1209 can include a volatile memory or a non-volatile memory, or the memory 1209 can include both volatile and non-volatile memories. The non-volatile memory can be a Read-Only Memory (ROM), a Programmable ROM (PROM), an Erasable PROM (EPROM), an Electrically EPROM (EEPROM), or a flash memory. The volatile memory can be a Random Access Memory (RAM), a Static RAM (SRAM), a Dynamic RAM (DRAM), a Synchronous DRAM (SDRAM), a Double Data Rate SDRAM (DDR SDRAM), an Enhanced SDRAM (ESDRAM), a Synch link DRAM (SLDRAM), and a Direct Rambus RAM (DRRAM). The memory 1209 in the embodiments of the present application includes but is not limited to these and any other suitable types of memories.

[0737] The processor 1210 can include one or more processing units; optionally, the processor 1210 integrates an application processor and a modem processor, wherein the application processor mainly processes operations related to an operating system, a user interface, and an application program, and the modem processor mainly processes wireless communication signals, such as a baseband processor. It can be understood that the above-mentioned modem processor can also not be integrated into the processor 1210.

[0738] The radio frequency unit 1201 is configured to:

[0739] receive configuration information of user assistance information sent by a base station;

[0740] The processor 1210 is configured to:

[0741] obtain the user assistance information based on configuration information of the user assistance information, the user assistance information indicating a preference of the terminal for network configuration of the QoE;

[0742] The radio frequency unit 1201 is configured to:

[0743] send the user assistance information to the base station.

[0744] In the embodiments of the present application, the QoE guarantee target information is introduced to enable the base station to generate configuration information of the user assistance information and send it to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and ensure the quality of resource scheduling.

[0745] Optionally, the QoE guarantee target information includes at least one of:

[0746] a service type of the QoE guarantee;

[0747] a whole evaluation level target;

[0748] an evaluation score target;

[0749] a target value of one or more QoE parameters.

[0750] Optionally, the configuration information of the user assistance information includes at least one of:

[0751] a secondary cell group state;

[0752] a secondary cell group addition time;

[0753] a secondary cell group activation time;

[0754] a secondary cell group deactivation time;

[0755] a carrier number;

[0756] a carrier aggregation state;

[0757] a bandwidth part BWP;

[0758] an activation time of the BWP;

[0759] a MIMO layer number;

[0760] a time of MIMO layer number change;

[0761] a first reporting condition of the user assistance information.

[0762] Optionally, the first reporting condition includes at least one of:

[0763] a service type of the QoE guarantee;

[0764] a rank threshold of the overall evaluation rank;

[0765] a score threshold of the evaluation score;

[0766] a parameter threshold of the one or more QoE parameters.

[0767] Optionally, any of the at least one first reporting condition corresponds to one or more of the user assistance information.

[0768] Optionally, the user assistance information comprises at least one of:

[0769] a secondary cell group state preference;

[0770] a secondary cell group addition time preference;

[0771] a secondary cell group activation time preference;

[0772] a secondary cell group deactivation time preference;

[0773] a carrier number preference;

[0774] a carrier aggregation state preference;

[0775] a bandwidth part (BWP) preference;

[0776] an activation time preference of the BWP;

[0777] a MIMO layer number preference;

[0778] a MIMO layer number change time preference.

[0779] Optionally, the processor 1210 is configured to:

[0780] receive configuration information of the user assistance information sent by the base station when receiving the QoE measurement configuration information sent by the base station.

[0781] Optionally, the QoE guarantee target information is associated with at least one of:

[0782] a PDU session corresponding to a PDU session resource establishment request;

[0783] a QoS Flow corresponding to the PDU session;

[0784] a resource slice corresponding to the PDU session.

[0785] Optionally, the processor 1210 is configured to:

[0786] after sending the user assistance information to the base station, sending configuration upper limit indication information to the base station in a case where it is determined that the QoE is still not satisfied after the base station configures resources based on the user assistance information.

[0787] Optionally, the processor 1210 is configured to:

[0788] sending the configuration upper limit indication information only once in a first time period;

[0789] wherein a length of the first time period is predefined, preconfigured, or determined based on network side indication.

[0790] Optionally, the processor 1210 is configured to:

[0791] obtaining a second QoE parameter visible to an access layer of the terminal from an application layer of the terminal;

[0792] obtaining the user assistance information based on the second QoE parameter and configuration information of the user assistance information, the user assistance information indicating a preference of the terminal for network configuration of the QoE.

[0793] Optionally, the processor 1210 is configured to:

[0794] in a case where it is determined that a target first reporting condition in at least one first reporting condition is satisfied based on the second QoE parameter, sending one or more items of user assistance information corresponding to the target first reporting condition to the base station.

[0795] Optionally, the processor 1210 is configured to:

[0796] before sending the user assistance information to the base station, receiving first indication information, the first indication information being used to indicate that a first QoE parameter actual value of the user assistance information needs to be reported.

[0797] Optionally, the processor 1210 is configured to:

[0798] sending the user assistance information and the first QoE parameter actual value of the user assistance information to the base station.

[0799] Optionally, the user assistance information is carried in a radio resource control (RRC) message including terminal assistance information.

[0800] In the embodiments of the present application, by introducing QoE guarantee target information, the base station can generate configuration information of user assistance information and send it to the terminal, so that the terminal can effectively reflect the actual user experience of the user by sending the user assistance information, and ensure the quality of resource scheduling.

[0801] The embodiment of the present application further provides a readable storage medium, wherein a program or instructions are stored on the readable storage medium, the program or instructions are executed by a processor to realize each process of the information acquisition method embodiment and achieve the same technical effects, and details are not repeated herein.

[0802] The processor is the processor in the terminal in the above embodiment. The readable storage medium includes a computer readable storage medium, such as a computer readable only memory (ROM), a random access memory (RAM), a magnetic disk or an optical disk, etc.

[0803] The embodiment of the present application further provides a chip, which includes a processor and a communication interface, the communication interface is coupled with the processor, and the processor is used to run a program or instructions to realize each process of the information acquisition method embodiment and achieve the same technical effects, and details are not repeated herein.

[0804] It should be understood that the chip mentioned in the embodiment of the present application can also be referred to as a system chip, a system chip, a chip system or a system on chip, etc.

[0805] The embodiment of the present application further provides a computer program / program product, which is stored in a storage medium, and is executed by at least one processor to realize each process of the information acquisition method embodiment and achieve the same technical effects, and details are not repeated herein.

[0806] The embodiment of the present application further provides an information acquisition system, which includes a terminal and a base station, the terminal can be used to execute the steps of the information acquisition method, and the base station can be used to execute the steps of the information acquisition method.

[0807] It should be noted that, in this document, the terms "comprising", "including" or any other variant thereof are intended to cover non-exclusive inclusions, so that a process, method, article or device including a series of elements not only includes those elements, but also includes other elements not explicitly listed or inherent to such a process, method, article or device. Without more limitations, the element defined by the statement "including a" does not exclude the presence of another identical element in the process, method, article or device including the element. In addition, it should be pointed out that the scope of the method and device in the present application is not limited to the order of functions shown or discussed, but can also include functions performed in a substantially simultaneous manner or in reverse order, for example, the described method can be performed in an order different from that described, and various steps can be added, omitted or combined. In addition, the features described with reference to some examples can be combined in other examples.

[0808] Those skilled in the art can clearly understand the above-mentioned embodiment method can be realized by means of software and necessary general hardware platform, of course, also can be through hardware, but many cases the former is the better implementation. Based on such understanding, the technical solutions of the present application essentially or say the part of the prior art contribution can be embodied in the form of computer software products, the computer software product is stored in a storage medium (such as ROM / RAM, disk, optical disc), including a number of instructions to make a terminal (may be a mobile phone, computer, server, air conditioner, or network equipment, etc.) executes the method described in various embodiments of the present application.

[0809] The embodiments of the present application are described above in conjunction with the drawings, but the present application is not limited to the above-mentioned specific embodiments, the above-mentioned specific embodiments are only illustrative, not restrictive, those skilled in the art can make many forms without departing from the scope of the present application and the protection scope of the claims under the inspiration of the present application, all belong to the protection of the present application.

Claims

1. An information acquisition method characterized by comprising: The method comprises: The base station receives QoE guarantee target information sent by a core network element or an operation management and maintenance (OAM) element, wherein the QoE guarantee target information indicates the QoE guarantee target; The base station obtains configuration information of user assistance information based on the QoE guarantee target information; The base station sends the configuration information of the user assistance information to a terminal; The base station receives user assistance information reported by the terminal based on the configuration information of the user assistance information, wherein the user assistance information indicates the preference of the terminal for network configuration of the QoE; The configuration information of the user assistance information comprises at least one first reporting condition corresponding to the user assistance information; The user assistance information comprises at least one of the following: a secondary cell group state preference, a secondary cell group addition time preference, a secondary cell group activation time preference, a secondary cell group deactivation time preference, a carrier quantity preference, a carrier aggregation state preference, a bandwidth part (BWP) preference, an activation time preference of the BWP, a multiple input multiple output (MIMO) layer quantity preference, and a MIMO layer quantity change time preference.

2. The information acquisition method according to claim 1, characterized by, The QoE guarantee target information comprises at least one of the following: a service type of the QoE guarantee; a target overall evaluation level; a target evaluation score; a target value of one or more QoE parameters.

3. The information acquisition method according to claim 1 or 2, characterized by, The configuration information of the user assistance information further comprises at least one of the following: a secondary cell group state; a secondary cell group addition time; a secondary cell group activation time; a secondary cell group deactivation time; a carrier quantity; a carrier aggregation state; a bandwidth part (BWP); an activation time of the BWP; a multiple input multiple output (MIMO) layer quantity; a MIMO layer quantity change time.

4. The information acquisition method according to claim 3, characterized by, The first reporting condition comprises at least one of the following: a target service type; a level threshold of the overall evaluation level; a threshold of the evaluation score; a parameter threshold of one or more QoE parameters.

5. The information acquisition method according to claim 3, characterized by, Any one of the at least one first reporting condition corresponds to one or more of the user assistance information.

6. The information acquisition method according to any one of claims 1 to 2, 4 to 5, characterized by, The base station receives QoE guarantee target information sent by a core network element or an OAM element, comprising: The base station receives a QoE measurement request sent by the core network element or the OAM element, wherein the QoE measurement request comprises QoE measurement configuration information and the QoE guarantee target information.

7. The information acquisition method according to claim 6, wherein The base station sends the configuration information of the user assistance information to a terminal, comprising: The base station sends the QoE measurement configuration information and the QoE guarantee target information to the terminal.

8. The information acquisition method according to any one of claims 1 to 2, 4 to 5, characterized by, The base station receives QoE guarantee target information sent by a core network element or an OAM element, comprising: The base station receives a PDU session resource establishment request sent by the core network element or the OAM element, wherein the PDU session resource establishment request comprises the QoE guarantee target information.

9. The information acquisition method according to claim 8, wherein The QoE guarantee target information is associated with at least one of the following: a PDU session corresponding to the PDU session resource establishment request; a QoS flow corresponding to the PDU session; a resource slice corresponding to the PDU session.

10. The information acquisition method according to any one of claims 1 to 2, 4 to 5, 7, 9, characterized by, After the base station receives the user assistance information reported by the terminal based on the configuration of the user assistance information, the method further comprises: The base station configures resources for the terminal based on the user assistance information.

11. The information acquisition method according to claim 10, wherein After the resource configuration, the method further comprises: The base station determines that the QoE guarantee target cannot be achieved through the resource configuration; The base station sends QoE guarantee failure information to the core network element or the OAM network element.

12. The information acquisition method according to claim 11, wherein The base station determines that the QoE guarantee target cannot be achieved through the resource configuration, comprising: The base station receives configuration upper limit indication information sent by the terminal; The base station determines that the QoE guarantee target cannot be achieved through the resource configuration based on the configuration upper limit indication information.

13. The information acquisition method according to claim 11, wherein The base station determines that the QoE guarantee target cannot be achieved through the resource configuration, comprising: The base station determines that the QoE guarantee target cannot be achieved through the resource configuration based on the capability of the terminal.

14. The information acquisition method according to any one of claims 1-2, 4-5, 7, 9, 11-13, characterized by, Before the base station receives the user assistance information reported by the terminal based on the user assistance information, the method further comprises: The base station sends first indication information to the terminal, and the first indication information is used to indicate that the actual value of the first QoE parameter needs to be reported.

15. The information acquisition method according to any one of claims 1-2, 4-5, 7, 9, 11-13, wherein The user assistance information is carried in a radio resource control (RRC) message including terminal assistance information.

16. An information acquisition method characterized by comprising: Comprise: The terminal receives configuration information of user assistance information sent by the base station; The terminal obtains the user assistance information based on the configuration information of the user assistance information, and the user assistance information indicates the preference of the terminal for network configuration of QoE; The terminal sends the user assistance information to the base station; The configuration information of the user assistance information is determined by the base station based on QoE guarantee target information sent by the core network element or the operation management and maintenance (OAM) network element; The configuration information of the user assistance information comprises: At least one first reporting condition corresponding to the user assistance information; The user assistance information comprises at least one of the following: Secondary cell group state preference, secondary cell group addition time preference, secondary cell group activation time preference, secondary cell group deactivation time preference, carrier number preference, carrier aggregation state preference, bandwidth part (BWP) preference, activation time preference of the BWP, MIMO layer number preference, and MIMO layer number change time preference.

17. The information acquisition method according to claim 16, wherein The QoE guarantee target information comprises at least one of the following: Service type of the QoE guarantee; Overall evaluation level target; Evaluation score target; Target value of one or more QoE parameters.

18. The information acquisition method according to claim 16 or 17, wherein The configuration information of the user assistance information further comprises at least one of the following: Secondary cell group state; Secondary cell group addition time; Secondary cell group activation time; Secondary cell group deactivation time; Carrier number; Carrier aggregation state; Bandwidth part (BWP); Activation time of the BWP; MIMO layer number; MIMO layer number change time.

19. The information acquisition method according to claim 18, wherein The first reporting condition comprises at least one of the following: Target service type; Level threshold of overall evaluation level; Threshold of evaluation score; Parameter threshold of one or more QoE parameters.

20. The information acquisition method according to claim 18, wherein Any one of the at least one first reporting condition corresponds to one or more of the user assistance information.

21. The information acquisition method according to any one of claims 16 to 17, 19 to 20, wherein The terminal receives configuration information of user assistance information sent by the base station, including: When the terminal receives the QoE measurement configuration information sent by the base station, the terminal receives the configuration information of the user assistance information sent by the base station.

22. The information acquisition method according to any one of claims 16 to 17, 19 to 20, characterized by, The QoE guarantee target information is associated with at least one of the following: The PDU session corresponding to the PDU session resource establishment request; The QoS flow corresponding to the PDU session; The resource slice corresponding to the PDU session.

23. The information acquisition method according to claim 22, wherein After the terminal sends the user assistance information to the base station, the method further includes: In the case where the QoE is still not satisfied after the base station configures resources based on the user assistance information, the terminal sends configuration upper limit indication information to the base station.

24. The information acquisition method according to claim 23, wherein The terminal sends configuration upper limit indication information to the base station, including: The terminal only sends the configuration upper limit indication information once within a first time period; The length of the first time period is predefined, preconfigured, or determined based on network side indication.

25. The information acquisition method according to any one of claims 16-17, 19-20, 23-24, wherein The terminal obtains the user assistance information based on the configuration information of the user assistance information, including: The terminal obtains a second QoE parameter visible to the access layer of the terminal from the application layer of the terminal; The terminal obtains the user assistance information based on the second QoE parameter and the configuration information of the user assistance information.

26. The information acquisition method according to claim 25, wherein The terminal sends the user assistance information to the base station, including: In the case where the terminal determines that a target first reporting condition in at least one first reporting condition is met based on the second QoE parameter, the terminal sends one or more user assistance information corresponding to the target first reporting condition to the base station.

27. The information acquisition method according to any one of claims 16-17, 19-20, 23-24, wherein, Before the terminal sends the user assistance information to the base station, the method further includes: The terminal receives first indication information, which is used to indicate that the actual value of the first QoE parameter of the user assistance information needs to be reported.

28. The information acquisition method according to claim 27, wherein The terminal sends the user assistance information to the base station, including: The terminal sends the user assistance information and the actual value of the first QoE parameter of the user assistance information to the base station.

29. The information acquisition method according to any one of claims 16-17, 19-20, 23-24, wherein, The user assistance information is carried in a radio resource control (RRC) message including terminal assistance information.

30. An information acquisition apparatus characterized by comprising: Including: The first receiving module is configured to receive QoE guarantee target information sent by a core network element or an OAM network element, wherein the QoE guarantee target information indicates the QoE guarantee target. The first obtaining module is configured to obtain configuration information of user assistance information based on the QoE guarantee target information. The first sending module is configured to send the configuration information of the user assistance information to a terminal. The second receiving module is configured to receive user assistance information reported by the terminal based on the configuration information of the user assistance information, wherein the user assistance information indicates the preference of the terminal for network configuration of the QoE. The configuration information of the user assistance information includes: At least one first reporting condition corresponding to the user assistance information; The user assistance information includes at least one of the following: A secondary cell group state preference, a secondary cell group addition time preference, a secondary cell group activation time preference, a secondary cell group deactivation time preference, a carrier number preference, a carrier aggregation state preference, a bandwidth part (BWP) preference, an activation time preference of the BWP, a MIMO layer number preference, and a MIMO layer number change time preference.

31. An information acquisition apparatus characterized by comprising: The method comprises: The third receiving module is configured to receive configuration information of user assistance information sent by a base station. The second obtaining module is configured to obtain the user assistance information based on the configuration information of the user assistance information, the user assistance information indicating a preference of the apparatus for network configuration of QoE. The fourth sending module is configured to send the user assistance information to the base station. The configuration information of the user assistance information comprises at least one of the following: The user assistance information corresponds to at least one first reporting condition. The user assistance information comprises at least one of the following: A secondary cell group state preference, a secondary cell group addition time preference, a secondary cell group activation time preference, a secondary cell group deactivation time preference, a carrier number preference, a carrier aggregation state preference, a bandwidth part (BWP) preference, an activation time preference of the BWP, a MIMO layer number preference, and a MIMO layer number change time preference.

32. A base station, comprising: The apparatus comprises a processor and a memory, the memory storing programs or instructions executable on the processor, the programs or instructions being executed by the processor to implement the steps of the information acquisition method according to any one of claims 1 to 15.

33. A terminal, characterized by The apparatus comprises a processor and a memory, the memory storing programs or instructions executable on the processor, the programs or instructions being executed by the processor to implement the steps of the information acquisition method according to any one of claims 16 to 29.

34. A readable storage medium, characterized by The readable storage medium stores programs or instructions, the programs or instructions being executed by the processor to implement the steps of the information acquisition method according to any one of claims 1 to 15, or to implement the steps of the information acquisition method according to any one of claims 16 to 29.

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