Control method, device and storage medium of lounge system

Abstract

The present application discloses a control method, device and storage medium for a lounge system, and belongs to the technical field of management systems. It includes: obtaining user identity information and positioning information of a mobile terminal, identifying the user identity and updating the user's current status according to the positioning information when the user enters the lounge range, and determining the notification time and emergency notification time according to the itinerary information associated with the user identity information; when the current time is after the notification time or the emergency notification time and the user's current status is waiting, sending a prompt message to the mobile terminal or outputting an artificial emergency notification prompt; after the lounge anchor determines that the user has left the lounge range, updating the user's current status and stopping sending prompt messages to the mobile terminal. The present application obtains the positioning information and identity information of the user's mobile device through the lounge anchor, and automatically completes identity recognition, status update, notification reminder, artificial emergency notification, boarding guidance and other related lounge services for the user.

Description

Technical Field

[0001] The present application relates to the technical field of management systems, and in particular to a control method, device and storage medium for a lounge system. Background Art

[0002] In the lounges of stations or airports, lounge services are usually provided to passengers through lounge systems so that users can wait for trains / flights. In traditional lounge services, users usually actively scan codes to verify relevant user information or sign out when entering or leaving the lounge, and are notified through public display screens or broadcasts during boarding / boarding reminders or emergency notifications.

[0003] In this case, the operation process of the lounge system is relatively cumbersome, and the prompt information for users is not targeted, or it disturbs irrelevant users. This results in the lounge service provided by the lounge system to users in the related art being relatively inefficient and cumbersome, and the user's use process being relatively inconvenient.

[0004] The above contents are only used to assist in understanding the technical solution of the present application and do not constitute an admission that the above contents are prior art. Summary of the invention

[0005] The main purpose of the present application is to provide a control method, device and storage medium for a lounge system, aiming to solve the technical problem that the lounge service provided to users by the relevant lounge system is relatively inefficient and cumbersome, and the user's use process is relatively inconvenient.

[0006] To achieve the above object, the present application provides a control method for a lounge system, the method comprising the following steps:

[0007] Establishing a communication connection with the mobile terminal through the lounge anchor point, and acquiring location information and user identity information corresponding to the mobile terminal based on the communication connection;

[0008] When it is determined according to the location information that the user has entered the lounge, the user's identity is identified according to the user's identity information, the user's current status is updated, and itinerary information associated with the user's identity information is obtained;

[0009] Determine the notification time and emergency notification time based on the itinerary information;

[0010] When the current time is after the notification time and the current status of the user is waiting, sending a prompt message to the mobile terminal;

[0011] When the current time is after the emergency notification time and the user is currently in a waiting state, outputting a manual emergency notification prompt and the location information to prompt and guide the staff to perform manual emergency notification on the user according to the location information;

[0012] After the lounge anchor point determines that the location information leaves the lounge range, the user's current status is updated, and prompt information is stopped from being sent to the mobile terminal.

[0013] In one embodiment, before the step of establishing a communication connection with the mobile terminal through the lounge anchor point and acquiring the location information and user identity information corresponding to the mobile terminal based on the communication connection, the step further includes:

[0014] When receiving the registration information of the mobile terminal, generating and saving the user identity information according to the registration information;

[0015] Corresponding security control information is allocated to the user identity information, and the security control information, broadcast identification information, and the user identity information are sent to the mobile terminal, so that the mobile terminal saves the security control information, the broadcast identification information, and the user identity information.

[0016] In one embodiment, after the step of allocating corresponding security control information to the user identity information and sending the security control information, broadcast identification information, and the user identity information to the mobile terminal, the method further includes:

[0017] Sending a request for obtaining the itinerary information to the mobile terminal, wherein the mobile terminal outputs an authorization request for the itinerary information after receiving the request, and returns the itinerary information after confirming the authorization;

[0018] After receiving the itinerary information, the itinerary information and the user identity information are associated.

[0019] In one embodiment, the step of establishing a communication connection with the mobile terminal through the lounge anchor point and acquiring location information and user identity information corresponding to the mobile terminal based on the communication connection includes:

[0020] Continuously broadcasting an activation signal through a broadcast module of the lounge anchor point, wherein the mobile terminal establishes the communication connection with the lounge anchor point when determining that the broadcast activation signal matches the broadcast identification information;

[0021] Based on the lounge anchor point, sending a ranging signal to the mobile device, and determining the location information of the mobile device according to a response signal of the ranging signal;

[0022] Determining a movement trend of the mobile terminal according to the location information and the historical location information;

[0023] After determining that the user has entered the lounge area based on the location information and / or the movement trend, the target identity information of the mobile terminal is determined, and the target identity information is matched with the saved user identity information, and the user identity information corresponding to the mobile terminal is determined based on the matching result.

[0024] In one embodiment, the step of establishing a communication connection with the mobile terminal through the lounge anchor point includes:

[0025] Acquire interaction information between the mobile device and the lounge anchor point;

[0026] generating a temporary session key based on the security control information of the mobile device and the interaction information;

[0027] authenticating the mobile device based on the temporary session key;

[0028] After the mobile device is authenticated, the lounge anchor point is controlled to establish a communication connection with the mobile terminal.

[0029] In one embodiment, when determining according to the location information that the user has entered the lounge, identifying the user according to the user identity information, updating the user's current status, and obtaining the user identity information associated with the itinerary information, the steps further include:

[0030] According to the travel information, determine the target location and target time of the travel information;

[0031] Determining the notification time according to the target time, and generating a guidance path according to the target location and a preset path generation algorithm;

[0032] The pre-stored process information is acquired, and the guidance information is generated by combining the process information and the guidance path.

[0033] In one embodiment, after the lounge anchor point determines, based on the location information, that the mobile terminal has left the lounge range, updating the user's current status, and stopping sending the prompt information to the mobile terminal, the method further includes:

[0034] Determine current process information in the process information of the guidance information;

[0035] According to the guidance path, determining a current guidance path corresponding to the process information;

[0036] The current process information and the current guidance path are sent to the mobile terminal through the lounge anchor point, wherein the mobile terminal outputs the current process information and the current guidance path after receiving the current process information and the current guidance path.

[0037] In addition, to achieve the above-mentioned purpose, the present application also provides a control device for a lounge system, the device comprising: a memory, a processor, and a computer program stored on the memory and executable on the processor, the computer program being configured to implement the steps of the control method for the lounge system as described above.

[0038] In addition, to achieve the above-mentioned purpose, the present application also provides a storage medium, which is a computer-readable storage medium, and a computer program is stored on the storage medium. When the computer program is executed by a processor, the steps of the control method of the lounge system as described above are implemented.

[0039] One or more technical solutions proposed in this application have at least the following technical effects:

[0040] This application establishes a wireless short-range communication connection with a mobile terminal through a lounge anchor point, obtains the location information and user identity information corresponding to the mobile terminal, and automatically identifies the user identity and updates the user's current status when the user enters the lounge range according to the location information of the mobile terminal, and generates guidance information and determines the notification time according to the itinerary information associated with the user identity information, and sends the guidance information to the user's mobile terminal through the lounge anchor point, and prompts the user when the current system time is the user notification time, which simplifies the process of users obtaining guidance information from the guidance system and provides users with clearer and more convenient guidance. When the current system time is the user's emergency notification time, it generates and outputs an artificial emergency notification prompt and user real-time location guidance information to prompt and guide the staff to perform an artificial emergency notification on the user according to the location information, which can accurately locate the user's location for artificial emergency notification and avoid disturbing other irrelevant users. In addition, this application can also determine the location information of the mobile terminal through the communication connection between the lounge anchor point and the mobile terminal, and determine the user's current status according to the location information, so as to send relevant guidance information to the mobile terminal according to the user's current status to improve the guidance effect of the guidance information. BRIEF DESCRIPTION OF THE DRAWINGS

[0041] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and, together with the description, serve to explain the principles of the present application.

[0042] In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, for ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative labor.

[0043] Figure 1 This is a flow chart of the first embodiment of the control method of the lounge system of the present application;

[0044] Figure 2 This is a system architecture diagram of a lounge system involved in an embodiment of the present application;

[0045] Figure 3 This is a flow chart of a second embodiment of the control method of the lounge system of the present application;

[0046] Figure 4 This is a flow chart of a third embodiment of the control method for the lounge system of the present application;

[0047] Figure 5 This is a flow chart of a fourth embodiment of the control method for a lounge system of the present application;

[0048] Figure 6 It is a structural diagram of a control device of a lounge system in a hardware operating environment involved in an embodiment of the present application.

[0049] The realization of the purpose, functional features and advantages of this application will be further explained in conjunction with embodiments and with reference to the accompanying drawings. DETAILED DESCRIPTION

[0050] It should be understood that the specific embodiments described herein are only used to explain the present application and are not used to limit the present application.

[0051] In order to better understand the above technical solution, the above technical solution will be described in detail below in conjunction with the accompanying drawings and specific implementation methods.

[0052] The main solution of the embodiment of the present application is: obtaining the location information corresponding to the mobile terminal through the lounge anchor point, and when judging that the user has entered the lounge area according to the location information, obtaining the user identity information and performing identity recognition; obtaining the associated itinerary information according to the user identity information, and determining the notification time and the emergency notification time according to the itinerary information; sending a prompt message to the mobile terminal at the notification time through the lounge anchor point, obtaining the location of the mobile terminal at the emergency notification time, and prompting and guiding the relevant service personnel to make a manual emergency notification based on the specific location of the lounge where the user is located.

[0053] This application establishes a wireless short-range communication connection with a mobile terminal through a lounge anchor point, obtains user location information and user identity information, and automatically completes user identity recognition when entering the lounge range and status update when leaving the lounge range through the user location information system. And based on the itinerary information associated with the user identity information, it generates relevant guidance information and determines the notification time of the user, and sends the guidance information to the user's mobile terminal through the lounge anchor point, and prompts the user when the current system time is the user notification time, thereby simplifying the user's operation process of using the lounge system and providing users with clearer and more convenient guidance. In addition, by sending prompt information to the user's mobile terminal at the notification time, and outputting manual emergency notification information based on the location information of the mobile terminal at the emergency notification time, users can be notified more accurately to board the plane / train without affecting other users.

[0054] In order to better understand the above technical solution, exemplary embodiments of the present application will be described in more detail below with reference to the accompanying drawings. Although exemplary embodiments of the present application are shown in the accompanying drawings, it should be understood that the present application can be implemented in various forms and should not be limited by the embodiments described herein. On the contrary, these embodiments are provided in order to enable a more thorough understanding of the present application and to fully convey the scope of the present application to those skilled in the art.

[0055] It should be noted that the execution subject of this embodiment can be a server of the lounge system, or a computing service device with data processing, network communication and program running functions, such as a tablet computer, a personal computer, a mobile phone, etc., or an electronic device capable of realizing the above functions, a control device of the lounge system, etc., which is not specifically limited in this embodiment. The following takes the server of the lounge system as an example to illustrate this embodiment and the following embodiments.

[0056] Based on this, the embodiment of the present application provides a control method for a lounge system, referring to Figure 1 , Figure 1 This is a flow chart of the first embodiment of the control method of the lounge system of the present application.

[0057] In this embodiment, the control method of the lounge system includes steps S10 to S60:

[0058] Step S10: establishing a communication connection with the mobile terminal through the lounge anchor point, and acquiring location information and user identity information corresponding to the mobile terminal based on the communication connection;

[0059] In this embodiment, corresponding lounge anchor points are deployed in different areas of the lounge. The lounge anchor point has a wireless short-range communication function and can establish a communication connection with the user's mobile terminal. Among them, the lounge anchor point and the mobile terminal can establish a communication connection and perform wireless short-range communication based on ultra-wideband (Ultra Wide Band, UWB) technology or Star Flash technology. With the precise positioning and data transmission capabilities of ultra-wideband technology or wireless short-range communication technologies such as Star Flash, the lounge system can obtain the location information, identity information and other related information of the mobile terminal in a timely manner, and provide corresponding services to users in a timely manner.

[0060] In specific implementation, the lounge system will continuously broadcast activation signals through the broadcast module configured by the lounge anchor base station. When the mobile terminal determines that the received activation signal matches the broadcast identification information pre-configured and stored on the mobile device, it controls the mobile terminal device to establish a connection with the lounge anchor base station, and through the data interaction of the connection, the lounge system can obtain the location information and identity information of the mobile terminal device.

[0061] For example, Figure 2 As shown, Figure 2 This is a system architecture diagram of the lounge system involved in this embodiment. The lounge system can continuously broadcast activation signals through the service broadcast capabilities corresponding to wireless short-range communication technologies such as Bluetooth BLE and Star Flash SLE. When a mobile terminal enters the lounge area, it will trigger a connection with the anchor device deployed on-site in this system according to the activation signal to achieve subsequent positioning and data transmission functions.

[0062] In addition, when the mobile terminal registers user identity information with the system, the system will send security control information, broadcast identification information, user identity information, etc. to the mobile terminal, and the mobile terminal will save the relevant information. When the mobile terminal scans the activation signal and determines that it matches the pre-stored broadcast identification information, it will establish a connection with the lounge anchor base station.

[0063] As an optional implementation method for obtaining user identity information, the lounge system will pre-assign a corresponding user ID to the user's account. When the mobile terminal establishes a communication connection with the lounge anchor point, it will generate an access request based on the user ID. After the lounge anchor point at the entrance receives the access request, the lounge system will determine the target user ID in the access request and match the target user ID with the user ID associated with the user identity information stored in the database. When there is user identity information matching the target user ID, the lounge system can determine and obtain the user identity information corresponding to the mobile terminal in the database.

[0064] As another optional implementation method for obtaining user identity information, the lounge system may also directly obtain user identity information through information carried in the access request. After determining the target identity information in the access request according to the access request received by the lounge anchor point at the entrance, the lounge system matches the target identity information with the user identity information in the database, and when there is matching user identity information, determines the user identity information corresponding to the mobile terminal according to the target identity information.

[0065] Furthermore, when the lounge system sends the user identity information, it will also send the security control information to the mobile terminal. In order to ensure the security of relevant data, when the mobile terminal establishes a communication connection with the lounge anchor point, the lounge system generates a temporary session key through the security control information corresponding to the mobile terminal and the interaction information between the anchor point and the user's mobile device during the access process. The temporary session key can be used for authentication access, precise positioning, and secure transmission of the lounge anchor point.

[0066] In an optional implementation, the security control information pre-registered and configured and stored on the mobile device corresponds to the security control information of the anchor point deployed on-site in the lounge system. For example, the security control information of the anchor point device is the root key, and the security control information of the user's mobile device is the sub-key obtained after the root key is dispersed. Then, through the same dispersion and encryption algorithm, the anchor point device can perform security authentication on the connected mobile terminal device based on this security control information, thereby ensuring the security of subsequent precise positioning and data transmission.

[0067] In addition, the lounge anchor points are equipped with wireless short-range communication technologies, such as Star Flash and ultra-wideband technology. Through the wireless short-range communication connection with the mobile terminal, the lounge anchor point can not only achieve communication connection with the mobile terminal for data transmission, but also determine the location information based on the feedback signal of the mobile terminal. Furthermore, the lounge system can also determine the movement trend of the mobile terminal based on the continuous location information of the user's mobile device obtained by the lounge anchor point, that is, the location information and historical location information of the mobile terminal.

[0068] For example, Figure 2 As shown, after the lounge anchor establishes a communication connection with the mobile terminal, it will send a ranging signal based on ultra-wideband technology and / or star flash technology to the mobile terminal based on a preset communication time interval. After receiving the signal, the mobile terminal will return a response signal corresponding to the ranging signal to the signal source. Each lounge anchor can determine the distance and direction between it and the mobile terminal based on the transmission time of the wireless short-range communication signal and the reception time and angle of the feedback signal. The lounge system can determine the location information of the mobile terminal based on the distance and angular direction between multiple lounge anchors and the mobile terminal.

[0069] Step S20: when it is determined according to the location information that the user enters the lounge, the user's identity is identified according to the user's identity information, the user's current status is updated, and the itinerary information associated with the user's identity information is obtained;

[0070] In this embodiment, the movement trend of the mobile terminal can be determined based on the continuous location information of the user's mobile device obtained by the lounge anchor. When the lounge system determines that the user has entered the lounge area based on the location information and / or movement trend of the mobile terminal, the user identity information is verified and the user's current status is updated.

[0071] Specifically, after the lounge system determines that the user has entered the lounge area based on the location information of the user's mobile device obtained by the lounge anchor point, it performs user identity recognition based on the user identity information to determine the user's itinerary information. The lounge system can obtain pre-associated itinerary information from the database based on the user identity information, or send a request for obtaining itinerary information to the mobile terminal through the lounge anchor point within the lounge range, and obtain the corresponding itinerary information after the user authorizes it.

[0072] Furthermore, after obtaining the location information, the lounge system can predict the movement trend of the mobile terminal according to the movement trend trajectory of the mobile terminal, that is, the current location and historical location of the mobile terminal, and determine the current status of the user according to the predicted movement trend of the mobile terminal and the current location of the mobile terminal. Among them, the current status of the user includes but is not limited to entering, confirming the itinerary, waiting, leaving, and leaving. Entering means that the user is entering the lounge, but the system has not completed the identity or membership verification, confirming the itinerary indicates that the system is confirming the currently associated itinerary information according to the user's identity, waiting means that the user has associated the current itinerary information and is waiting for subsequent services or notifications, and is waiting for the bus or flight, leaving means that the user is heading to the lounge exit to leave the lounge, and leaving means that the user has left the lounge.

[0073] Step S30: Determine the notification time and the emergency notification time according to the travel information;

[0074] In this embodiment, by determining the user's itinerary information, the lounge system can determine the corresponding flight information of the user's boarding or boarding, and determine the boarding time, thereby determining the notification time and the emergency notification time. The notification time is the time when the lounge system needs to notify the user of departure based on the itinerary information.

[0075] Exemplarily, after determining the user's target time, the lounge system may subtract a preset target duration from the target time to determine the notification time and / or emergency notification time, wherein the target duration is greater than the time required for the user to reach the target location.

[0076] Step S40: When the current time is after the notification time and the user is currently in a waiting state, sending a prompt message to the mobile terminal;

[0077] In this embodiment, when the lounge system determines that the current system time has reached the notification time, it will control the anchor point device deployed in the lounge range to send the prompt information to the mobile terminal through wireless short-range communication. After receiving the prompt information, the mobile terminal will remind the user in various forms such as buzzing and vibration.

[0078] For example, the user may miss the prompt information of the mobile terminal because of sleeping or meeting in the lounge. When the current system time is after the notification time and the current user's current status is still waiting, it can be determined that the user has missed the prompt information of the mobile terminal. In this case, the lounge system will send prompt information to the mobile terminal based on a preset time interval to repeatedly remind the user.

[0079] Step S50: when the current time is after the emergency notification time and the current status of the user is waiting, outputting a manual emergency notification prompt and the location information to prompt and guide the staff to perform manual emergency notification on the user according to the location information;

[0080] In this embodiment, if Figure 2 As shown, the lounge system is also equipped with an emergency notification function. The lounge system can determine the emergency notification time based on the target time corresponding to the itinerary information and the duration of the emergency notification. When the current system time is the emergency notification time and the user's current status is still waiting, the lounge system will determine that manual emergency notification is required. The lounge system generates and outputs manual emergency notification prompts and user real-time location guidance information based on the real-time positioning information of the mobile terminal by the lounge anchor base station, so as to prompt and guide the staff to make manual emergency notifications to the user based on the mobile terminal location information.

[0081] When staff are making manual emergency notifications to users, they can use the precise positioning capabilities of wireless short-range communication technology on lounge anchors and / or mobile handheld devices to accurately locate the target notification person in the lounge for subsequent manual notifications.

[0082] Step S60: After the lounge anchor point determines that the mobile terminal has left the lounge range based on the location information, the current state of the user is updated and prompt information is stopped from being sent to the mobile terminal.

[0083] In this embodiment, after the lounge anchor point at the exit determines that the mobile terminal has left the lounge range based on the location information, it means that the user has left the lounge to board a bus or plane. The lounge system will update the user's current status of the mobile terminal and stop sending the prompt information to the mobile terminal.

[0084] Optionally, when the location information of the mobile terminal changes, the user's current status can be adjusted to leaving according to the location information. Because the user's current status is updated, the lounge system will also stop sending prompt information to the mobile terminal.

[0085] In the embodiment of the present application, the lounge system establishes a communication connection with the user's mobile terminal through the lounge anchor point deployed on site in the lounge, obtains location information and user identity information, and automatically identifies the user's identity and updates the user's current status when judging the user's entry into the lounge range according to the user's location information, and determines the corresponding notification time and emergency notification according to the itinerary information associated with the user's identity information, and sends a prompt message to the mobile terminal when the current system time is the notification time and the user's current status is still waiting, so that the mobile terminal reminds the user through various forms such as buzzing and vibration, thereby simplifying the process of the user obtaining guidance information and providing guidance information to the user more conveniently. Or after the current time is the emergency notification time and the user's current status is waiting, a prompt message is sent to the user's mobile terminal or an artificial emergency notification prompt and the user's current location information are output to prompt and guide the staff to perform an artificial emergency notification on the user according to the user's location information, thereby ensuring that the notification for the emergency notification user is reached and will not affect other users in the lounge. After the lounge anchor point determines that the user's location information has left the lounge range, the user's current status is updated and prompt information is stopped from being sent to the user's mobile terminal.

[0086] Based on the same inventive concept, the present application also provides a second embodiment, referring to Figure 3 , Figure 3 This is a flow chart of the second embodiment of the control of the lounge system of the present application.

[0087] In this embodiment, before establishing a communication connection with the mobile terminal through the lounge anchor point in step S10 and acquiring the location information and user identity information corresponding to the mobile terminal based on the communication connection, steps S11 to S14 are also included:

[0088] Step S11: upon receiving the registration information of the mobile terminal, generating and saving the user identity information according to the registration information;

[0089] Step S12: assigning corresponding security control information to the user identity information, and sending the security control information, broadcast identification information, and the user identity information to the mobile terminal;

[0090] In this embodiment, during the first use, the user needs to send registration information to the server through the lounge system application or web page on the mobile terminal. After receiving the registration information sent by the mobile terminal, the lounge system can generate corresponding user identity information for the user based on the registration information and save the user identity information in the database.

[0091] For example, since the lounge system is used in the process of guiding users to board an airplane or a bus, the registration information may include the user's name, facial information, ID number and other personal information. Therefore, in the process of generating user identity information, the lounge system may first generate the user's identity number, and associate the user's name, facial information, ID number and other personal information with the user's number and save them in the database. In addition, the user identity information also includes information such as whether the user is a member.

[0092] Furthermore, after generating and saving the user identity information, the lounge system sends the broadcast identification information, user identity information, security control information and other information to the mobile device for storage. The broadcast identification information is used by the mobile device to automatically scan and match the corresponding anchor device broadcast signal, thereby triggering subsequent precise positioning and data transmission functions. The security control information is used to generate the process key used in the access verification, positioning and data transmission involved in this system, and dynamically encrypt it to achieve security control. The user identity information saves the user's relevant information and is used for identity confirmation and verification.

[0093] Step S13: sending a request for obtaining the itinerary information to the mobile terminal. After receiving the request for obtaining the itinerary information, the mobile terminal outputs an authorization request for the itinerary information, and returns the itinerary information after confirming the authorization.

[0094] Step S14: Associating the travel information with the user identity information.

[0095] In this embodiment, when the lounge system provides guidance information to the user, it needs to provide the guidance information according to the user's itinerary information. Therefore, the lounge system obtains the itinerary information before determining the guidance information.

[0096] As an optional implementation method for obtaining itinerary information, after the user completes the registration of identity information, the lounge system will send a request to the user to obtain itinerary information. After receiving the request, the mobile terminal will output an authorization request for itinerary information on the screen to confirm whether the user authorizes the lounge system to obtain itinerary information, and after confirming the user's authorization, the itinerary information will be sent to the lounge system. The lounge system will associate and save the itinerary information and user identity information in the database.

[0097] As another optional implementation method for obtaining itinerary information, in actual use, the user's identity information can also be obtained through the system anchor point when the user enters the lounge. The lounge system is connected to the civil aviation or railway related system background, and obtains the currently associated itinerary information based on the user's identity information. The subsequent system server will associate and save the itinerary information and user identity information in the database.

[0098] It should be noted that the user does not need to re-register or confirm the itinerary authorization the next time the user uses the lounge system. The system will automatically update the user's itinerary information after the user confirms the user authorization for the first time.

[0099] In the embodiment of the present application, the lounge system can register the identity information of the user, and obtain the user's itinerary information after confirming the user's authorization based on the user's identity information, so as to determine the guidance information required by the user based on the itinerary information.

[0100] Since the system introduced in the second embodiment of the present application is a system used to implement the method of the first embodiment of the present application, based on the method introduced in the first embodiment of the present application, the person skilled in the art can understand the specific structure and deformation of the system, so it is not repeated here. All systems used in the method of the first embodiment of the present application belong to the scope of protection of this application.

[0101] Based on the same inventive concept, the present application also provides a third embodiment, referring to Figure 4 , Figure 4 This is a flow chart of the third embodiment of the control of the lounge system of the present application.

[0102] In this embodiment, when it is determined according to the location information that the user has entered the lounge as described in step S20, the user's identity is identified according to the user's identity information, the user's current status is updated, and after the user's identity information is obtained and associated with the itinerary information, steps S21 to S23 are also included:

[0103] Step S21: determining the target location and target time of the travel information according to the travel information;

[0104] Step S22: determining the notification time according to the target time, and generating a guidance path according to the target location and a preset path generation algorithm;

[0105] Step S23: Acquire pre-stored process information, and generate the guidance information by combining the process information and the guidance path.

[0106] In this embodiment, in order to facilitate users to understand the boarding process and path in a timely manner, the lounge system can also generate guidance information to guide users on how to board the plane or the bus based on the user's boarding process and path in the itinerary information.

[0107] As an optional implementation method for generating guidance information, after obtaining the itinerary information, the lounge system can determine the target location and target time according to the flight information corresponding to the itinerary information. The lounge system can determine the notification time of the user according to the target time, and generate a guidance path according to the target location and the preset path generation algorithm. In addition, the lounge system also needs to obtain the pre-saved boarding or boarding process information, and by combining the process information and the guidance path, the guidance information of the user can be generated. Among them, the target location user is expressed as the path terminal when the user plans the guidance path, which can be the boarding gate or ticket gate corresponding to the user's itinerary. The target time is the user's departure time or ticket checking time, and the user needs to arrive at the target location before the target time.

[0108] Furthermore, after determining the user's guidance path according to the target location, the lounge system can also determine the target duration according to the guidance path, and subtract the preset target duration from the target time to determine the notification time, so that the notification time better meets the user's needs.

[0109] As another optional implementation method for obtaining itinerary information, since the arrangement of shifts is usually highly repetitive, guidance information can also be designed in advance for each shift information, and each shift information can be associated with the corresponding guidance information and saved in the database. The lounge system can directly obtain guidance information based on the shift information corresponding to the user's itinerary information. It should be noted that since different users usually have different seat numbers, the lounge system needs to adjust the user's guidance information based on the seat number in the user's itinerary information when obtaining guidance information from the database through the user's itinerary information.

[0110] Based on the same inventive concept, the present application also provides a fourth embodiment, referring to Figure 5 , Figure 5 This is a flow chart of the fourth embodiment of the control of the lounge system of the present application.

[0111] In this embodiment, after the lounge anchor point determines that the mobile terminal has left the lounge range according to the location information, updates the user's current status, and stops sending prompt information to the mobile terminal as described in step S60, steps S70 to S90 are also included:

[0112] Step S70: determining current process information in the process information of the guidance information;

[0113] Step S80: determining a current guidance path corresponding to the process information according to the guidance path;

[0114] Step S90: sending the current process information and the current guidance path to the mobile terminal through the lounge anchor point, wherein the mobile terminal outputs the current process information and the current guidance path after receiving the current process information and the current guidance path.

[0115] In this embodiment, in order to facilitate users to obtain the guidance information in time, after obtaining the guidance information, the lounge system will send the guidance information to the mobile terminal, and the mobile terminal will display the guidance information.

[0116] Specifically, the guidance information includes two parts: process information and guidance path. When a user is boarding a plane or a train, different stages correspond to different process information and corresponding different guidance paths. Therefore, the lounge system can provide guidance for users based on the current process information and current guidance paths corresponding to different process stages.

[0117] In specific implementation, after the lounge anchor point at the exit determines that the mobile terminal has left the lounge range, the current process information will be determined based on the process information in the guidance information. At the same time, based on the current process information, the current guidance path corresponding to the current process information can be determined in the guidance path. Through the lounge anchor point, the lounge system can send the current process information and the current guidance path to the mobile terminal, and the mobile terminal can display them to the user.

[0118] As an optional implementation method of outputting the current process information and the current guidance path, the mobile terminal can display the current guidance path and the current location information on a pre-saved station or terminal map, and display the flight information corresponding to the current process information and itinerary information in a blank area. The user can quickly determine the route to board the plane or train based on the map.

[0119] As another optional implementation method for outputting the current process information and the current guidance path, the mobile terminal can also provide the user with guidance information in voice form. The lounge system will determine the corresponding guidance text and the corresponding guidance node based on the current path information, and output the guidance text by voice when the user reaches the guidance node. For example, the A18 gate where you board the plane is about 150 meters away from the current lounge, and it takes 3 minutes to walk, etc., or it is a reminder message when the boarding time is tight, and navigation notification information is provided according to the user's boarding gate or boarding gate information.

[0120] In addition, it should be noted that anchor devices can also be deployed at key locations such as boarding gates or boarding gates, so as to obtain the location information of mobile terminals, user travel information, etc. through the precise positioning and data transmission capabilities of wireless short-range communication technology, and provide accurate guidance to users through their mobile terminals on the way to boarding a plane or a bus.

[0121] Since the system introduced in the fourth embodiment of the present application is a system used to implement the method of the first embodiment of the present application, based on the method introduced in the first embodiment of the present application, the person skilled in the art can understand the specific structure and deformation of the system, so it is not repeated here. All systems used in the method of the first embodiment of the present application belong to the scope of protection of this application.

[0122] The present application provides a control device for a lounge system, the device comprising: at least one processor; and a memory communicatively connected to the at least one processor; wherein the memory stores instructions executable by the at least one processor, and the instructions are executed by the at least one processor so that the at least one processor can execute the control method for the lounge system in the above-mentioned embodiment 1.

[0123] Reference below Figure 6 , which shows a schematic diagram of the structure of the control device of the lounge system suitable for implementing the embodiment of the present application. The control device of the lounge system in the embodiment of the present application may include but is not limited to mobile terminals such as mobile phones, laptop computers, digital broadcast receivers, PDAs (Personal Digital Assistants), PADs (Portable Application Descriptions), PMPs (Portable Media Players), vehicle-mounted terminals (such as vehicle-mounted navigation terminals), etc., and fixed terminals such as digital TVs, desktop computers, etc. Figure 6 The control device of the lounge system shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present application.

[0124] like Figure 6 As shown, the control device of the lounge system may include a processing device 1001 (e.g., a core processor, a graphics processor, etc.), which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM: Read Only Memory) 1002 or a program loaded from a storage device 1003 to a random access memory (RAM: Random Access Memory) 1004. In RAM1004, various programs and data required for the operation of the control device of the lounge system are also stored. The processing device 1001, ROM1002, and RAM1004 are connected to each other through a bus 1005. An input / output (I / O) interface 1006 is also connected to the bus. Generally, the following systems can be connected to the I / O interface 1006: an input device 1007 including, for example, a touch screen, a touch pad, a keyboard, a mouse, an image sensor, a microphone, an accelerometer, a gyroscope, etc.; an output device 1008 including, for example, a liquid crystal display (LCD: Liquid Crystal Display), a speaker, a vibrator, etc.; a storage device 1003 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 1009. The communication device 1009 can allow the control device of the lounge system to communicate with other devices wirelessly or by wire to exchange data. Although the control device of the lounge system with various systems is shown in the figure, it should be understood that it is not required to implement or have all the systems shown. More or fewer systems can be implemented or provided instead.

[0125] In particular, according to the embodiments disclosed in the present application, the process described above with reference to the flowchart can be implemented as a computer software program. For example, the embodiments disclosed in the present application include a computer program product, which includes a computer program carried on a computer-readable medium, and the computer program includes a program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from a network through a communication device, or installed from a storage device 1003, or installed from a ROM 1002. When the computer program is executed by the processing device 1001, the above-mentioned functions defined in the method of the embodiment disclosed in the present application are executed.

[0126] The control device of the lounge system provided by the present application adopts the control method of the lounge system in the above embodiment, which can solve the technical problem that the lounge service provided to users by the relevant lounge system is relatively inefficient and cumbersome, and the user's use process is relatively inconvenient. Compared with the prior art, the beneficial effects of the control device of the lounge system provided by the present application are the same as the beneficial effects of the control method of the lounge system provided by the above embodiment, and other technical features in the control device of the lounge system are the same as the features disclosed in the method of the previous embodiment, which will not be repeated here.

[0127] It should be understood that the various parts disclosed in this application can be implemented by hardware, software, firmware or a combination thereof. In the description of the above embodiments, specific features, structures, materials or characteristics can be combined in any one or more embodiments or examples in a suitable manner.

[0128] The above is only a specific implementation of the present application, but the protection scope of the present application is not limited thereto. Any person skilled in the art who is familiar with the present technical field can easily think of changes or substitutions within the technical scope disclosed in the present application, which should be included in the protection scope of the present application. Therefore, the protection scope of the present application should be based on the protection scope of the claims.

[0129] The present application provides a computer-readable storage medium having computer-readable program instructions (ie, computer programs) stored thereon, and the computer-readable program instructions are used to execute the control method of the lounge system in the above-mentioned embodiment.

[0130] The computer-readable storage medium provided in the present application may be, for example, a USB flash drive, but is not limited to electrical, magnetic, optical, electromagnetic, infrared, or semiconductor systems, systems or devices, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In this embodiment, the computer-readable storage medium may be any tangible medium containing or storing a program that can be used by or in combination with an instruction execution system, system or device. The program code contained on the computer-readable storage medium may be transmitted using any appropriate medium, including but not limited to: wires, optical cables, RF (Radio Frequency), etc., or any suitable combination of the above.

[0131] The computer-readable storage medium may be included in the control device of the lounge system; or may exist independently without being installed in the control device of the lounge system.

[0132] The computer-readable storage medium carries one or more programs. When the one or more programs are executed by the control device of the lounge system, the control device of the lounge system: establishes a communication connection with the mobile terminal through the lounge anchor point, and obtains the location information and user identity information corresponding to the mobile terminal based on the communication connection; when it is determined that the user has entered the lounge range according to the location information, the user's identity is identified according to the user identity information, and the user's current status is updated, and the itinerary information associated with the user identity information is obtained; the notification time and the emergency notification time are determined according to the itinerary information; when the current time is after the notification time and the user's current status is waiting, a prompt message is sent to the mobile terminal; when the current time is after the emergency notification time and the user's current status is waiting, an artificial emergency notification prompt and the location information are output to prompt and guide the staff to perform an artificial emergency notification on the user according to the location information; after the lounge anchor point determines that the mobile terminal has left the lounge range according to the location information, the user's current status is updated and the prompt message is stopped from being sent to the mobile terminal.

[0133] Computer program code for performing the operations of the present application may be written in one or more programming languages ​​or a combination thereof, including object-oriented programming languages ​​such as Java, Smalltalk, C++, and conventional procedural programming languages ​​such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a separate software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., via the Internet using an Internet service provider).

[0134] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present application. In this regard, each square box in the flow chart or block diagram can represent a module, a program segment or a part of a code, and the module, the program segment or a part of the code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some alternative implementations, the functions marked in the square box can also occur in a sequence different from that marked in the accompanying drawings. For example, two square boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each square box in the block diagram and / or flow chart, and the combination of the square boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0135] The modules involved in the embodiments described in this application may be implemented by software or hardware, wherein the name of the module does not constitute a limitation on the unit itself in some cases.

[0136] The readable storage medium provided in the present application is a computer-readable storage medium, which stores computer-readable program instructions (i.e., computer programs) for executing the control method of the lounge system described above, and can solve the technical problem that the lounge service provided to users based on the relevant lounge system is relatively inefficient and cumbersome, and the user's use process is relatively inconvenient. Compared with the prior art, the beneficial effects of the computer-readable storage medium provided in the present application are the same as the beneficial effects of the control method of the lounge system provided in the above embodiment, and will not be repeated here.

[0137] The above descriptions are only some embodiments of the present application, and are not intended to limit the patent scope of the present application. All equivalent structural changes made using the contents of the present application specification and drawings under the technical concept of the present application, or direct / indirect applications in other related technical fields are included in the patent protection scope of the present application.

Claims

1. A control method for a lounge system, characterized in that: The method comprises the following steps: Establishing a communication connection with the mobile terminal through the lounge anchor point, and acquiring location information and user identity information corresponding to the mobile terminal based on the communication connection; When it is determined according to the location information that the user has entered the lounge, the user's identity is identified according to the user's identity information, the user's current status is updated, and itinerary information associated with the user's identity information is obtained; Determine the notification time and emergency notification time based on the itinerary information; When the current time is after the notification time and the current status of the user is waiting, sending a prompt message to the mobile terminal; When the current time is after the emergency notification time and the user is currently in a waiting state, outputting a manual emergency notification prompt and the location information to prompt and guide the staff to perform manual emergency notification on the user according to the location information; After the lounge anchor point determines, based on the location information, that the mobile terminal has left the lounge range, updating the user's current status and stopping sending prompt information to the mobile terminal; Before the step of establishing a communication connection with the mobile terminal through the lounge anchor point and acquiring the location information and user identity information corresponding to the mobile terminal based on the communication connection, the step further includes: When receiving the registration information of the mobile terminal, generating and saving the user identity information according to the registration information; assigning corresponding security control information to the user identity information, and sending the security control information, broadcast identification information, and the user identity information to the mobile terminal, so that the mobile terminal saves the security control information, the broadcast identification information, and the user identity information; Sending a request for obtaining the itinerary information to the mobile terminal, wherein the mobile terminal outputs an authorization request for the itinerary information after receiving the request, and returns the itinerary information after confirming the authorization; After receiving the itinerary information, the itinerary information and the user identity information are associated.

2. The method according to claim 1, characterized in that The step of establishing a communication connection with the mobile terminal through the lounge anchor point and acquiring location information and user identity information corresponding to the mobile terminal based on the communication connection includes: Continuously broadcasting an activation signal through a broadcast module of the lounge anchor point, wherein the mobile terminal establishes the communication connection with the lounge anchor point when determining that the broadcast activation signal matches the broadcast identification information; Based on the lounge anchor point, sending a ranging signal to the mobile device, and determining the location information of the mobile device according to a response signal of the ranging signal; Determining a movement trend of the mobile terminal according to the location information and the historical location information; After determining that the user has entered the lounge area based on the location information and / or the movement trend, the target identity information of the mobile terminal is determined, and the target identity information is matched with the saved user identity information, and the user identity information corresponding to the mobile terminal is determined based on the matching result.

3. The method according to claim 2, characterized in that The step of establishing a communication connection with the mobile terminal through the lounge anchor point includes: Acquire interaction information between the mobile device and the lounge anchor point; generating a temporary session key based on the security control information of the mobile device and the interaction information; authenticating the mobile device based on the temporary session key; After the mobile device is authenticated, the lounge anchor point is controlled to establish a communication connection with the mobile terminal.

4. The method according to claim 1, characterized in that After the steps of determining that the user has entered the lounge according to the location information, identifying the user according to the user identity information, updating the user's current status, and obtaining the itinerary information associated with the user identity information, the method further includes: According to the travel information, determine the target location and target time of the travel information; Determining the notification time according to the target time, and generating a guidance path according to the target location and a preset path generation algorithm; The pre-stored process information is acquired, and the guidance information is generated by combining the process information and the guidance path.

5. The method according to claim 4, characterized in that After the lounge anchor point determines, based on the location information, that the mobile terminal has left the lounge range, updating the user's current status and stopping sending prompt information to the mobile terminal, the method further includes: Determine current process information in the process information of the guidance information; According to the guidance path, determining a current guidance path corresponding to the process information; The current process information and the current guidance path are sent to the mobile terminal through the lounge anchor point, wherein the mobile terminal outputs the current process information and the current guidance path after receiving the current process information and the current guidance path.

6. A control device for a lounge system, characterized in that: The device comprises: a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the computer program is configured to implement the steps of the control method for the lounge system according to any one of claims 1 to 5.

7. A storage medium, characterized in that: The storage medium is a computer-readable storage medium, and a computer program is stored on the storage medium. When the computer program is executed by a processor, the steps of the control method of the lounge system according to any one of claims 1 to 5 are implemented.

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