A solution and terminal for abnormal termination of charging of new energy vehicles

Abstract

This invention provides a solution and terminal for abnormal termination of charging for new energy vehicles. The solution includes attempting to restart charging within a preset time after an abnormal termination of charging at the charging pile. If restarting fails, the abnormal termination information is reported to a cloud platform to notify the user of the charging abnormality. Otherwise, the VIN code information of the current vehicle is obtained and compared with the VIN code information of the vehicle in the previous abnormally terminated charging order. If they match, the charging pile automatically restarts charging to complete the unfinished charging amount in the previous abnormally terminated charging order. Otherwise, the vehicle is identified as not belonging to the vehicle in the previous abnormally terminated charging order, and the abnormality handling is terminated. This invention enables the charging pile system to automatically restart charging within a short time after an abnormal termination of electric vehicle charging, continuing the charging service that was terminated due to the abnormality. This significantly improves the charging service quality and user satisfaction, and also increases the user retention rate of charging stations.

Description

Technical Field

[0001] This invention relates to the field of new energy technology, and in particular to a solution and terminal for abnormal termination of charging of new energy vehicles. Background Technology

[0002] With the rapid development of technology, new energy vehicles have gradually become the mainstream of future transportation. Currently, the technology of new energy vehicles is maturing, especially with the increasing popularity of electric vehicles. Electric vehicle charging services will face various challenges, leading to the emergence of various client applications for electric vehicle charging services.

[0003] The most common electric vehicle charging process currently involves the user inserting the charging gun into the car's charging port, then scanning the QR code on the charging station using a mobile application (APP or mini-program) to prepay the charging amount. After successful prepayment, the terminal prompts a confirmation button. After clicking the confirmation button, the charging station starts charging, and the charging station system calculates the charging fee in real time. When the charging amount reaches the amount prepaid by the user, the charging station stops charging, and the charging process ends.

[0004] Traditional charging processes rely on user terminal operation to initiate charging. If abnormalities (not hardware failures) occur during charging, the charging station will automatically terminate charging prematurely. Examples include short-term abnormal fluctuations in device communication or the instantaneous temperature of the charging gun exceeding a threshold. Most of these abnormalities can recover quickly. In such cases, users may not immediately notice the abnormal charging status causing premature termination, increasing waiting time and potentially disrupting their travel plans, resulting in a poor charging service experience. Summary of the Invention

[0005] The technical problem to be solved by the present invention is to provide a solution and terminal for abnormal termination of charging of new energy vehicles, so that the charging pile system can automatically start charging within a short time after the abnormal termination of electric vehicle charging, and continue to complete the previous charging service that was terminated due to abnormality.

[0006] To solve the above-mentioned technical problems, the technical solution adopted by the present invention is as follows:

[0007] A solution to the problem of abnormal charging termination of new energy vehicles includes the following steps:

[0008] S1. After the charging pile terminates abnormally, it attempts to restart charging within a preset time. If the restart fails, the abnormal termination information is reported to the cloud platform to notify the user of the charging abnormality; otherwise, proceed to step S2.

[0009] S2. Obtain the VIN code information of the current vehicle and compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. If they match, the charging pile will use the remaining charging amount of the previous abnormally ended order as the charging amount of the current charging order and automatically start charging to continue to complete the charging amount that was not completed in the previous abnormally ended charging order. Otherwise, it is identified as a vehicle that did not end the previous abnormally ended charging order and the abnormal processing ends.

[0010] To solve the above-mentioned technical problems, another technical solution adopted by the present invention is as follows:

[0011] A terminal for resolving abnormal charging termination of a new energy vehicle includes a memory, a processor, and a computer program stored in the memory and executable on the processor. When the processor executes the computer program, it performs the following steps:

[0012] S1. After the charging pile terminates abnormally, it attempts to restart charging within a preset time. If the restart fails, the abnormal termination information is reported to the cloud platform to notify the user of the charging abnormality; otherwise, proceed to step S2.

[0013] S2. Obtain the VIN code information of the current vehicle and compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. If they match, the charging pile will use the remaining charging amount of the previous abnormally ended order as the charging amount of the current charging order and automatically start charging to continue to complete the charging amount that was not completed in the previous abnormally ended charging order. Otherwise, it is identified as a vehicle that did not end the previous abnormally ended charging order and the abnormal processing ends.

[0014] The beneficial effects of this invention are as follows: It provides a solution and terminal for abnormal termination of charging of new energy vehicles. After the charging pile abnormally terminates, it attempts to restart within a preset time and determines whether the restart is successful. If the restart fails, the user is notified of the charging abnormality, allowing the user to be promptly aware of the situation where charging has ended prematurely due to an abnormality. If the restart is successful, it further determines whether it is the same as the previous abnormally terminated charging order based on the vehicle's VIN code information. If so, the charging pile is restarted within a short time to continue the charging operation for that order; otherwise, it is assumed that the current vehicle is not the same as the vehicle in the previous abnormally terminated charging order. The entire process does not require the charging user to stay by the charging pile at all times to observe whether the charging status is normal, and it will not cause the charging purpose to be unfulfilled or the increased charging waiting time to delay travel plans due to failure to detect charging abnormalities in time. This greatly improves the charging service quality and user satisfaction of charging piles, and also increases the user retention rate of charging stations. Attached Figure Description

[0015] Figure 1 This is an overall flowchart of a solution for abnormal termination of charging of a new energy vehicle according to an embodiment of the present invention;

[0016] Figure 2 This is a flowchart illustrating a solution to an abnormal termination of charging for a new energy vehicle, according to an embodiment of the present invention.

[0017] Figure 3 This is a schematic diagram of a terminal for resolving abnormal charging termination of a new energy vehicle according to an embodiment of the present invention.

[0018] Label Explanation:

[0019] 1. A solution terminal for abnormal termination of charging of new energy vehicles; 2. Memory; 3. Processor. Detailed Implementation

[0020] To explain in detail the technical content, objectives, and effects of the present invention, the following description is provided in conjunction with the embodiments and accompanying drawings.

[0021] Prior to this, the following explanations are provided for the English abbreviations appearing in this application:

[0022] VIN code: It is an abbreviation for Vehicle Identification Number, also known as the vehicle identification number or chassis number. It is equivalent to a car's ID number. Currently, most electric vehicles on the market can obtain their VIN codes through charging stations, but there are a small number of models that cannot obtain their VIN codes through charging stations.

[0023] Please refer to Figure 1 and Figure 2 A solution to the problem of abnormal charging termination of new energy vehicles includes the following steps:

[0024] S1. After the charging pile terminates abnormally, it attempts to restart charging within a preset time. If the restart fails, the abnormal termination information is reported to the cloud platform to notify the user of the charging abnormality; otherwise, proceed to step S2.

[0025] S2. Obtain the VIN code information of the current vehicle and compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. If they match, the charging pile will use the remaining charging amount of the previous abnormally ended order as the charging amount of the current charging order and automatically start charging to continue to complete the charging amount that was not completed in the previous abnormally ended charging order. Otherwise, it is identified as a vehicle that did not end the previous abnormally ended charging order and the abnormal processing ends.

[0026] As described above, the beneficial effects of this invention are as follows: It provides a solution for abnormal termination of charging of new energy vehicles. After an abnormal termination of charging at a charging station, a restart attempt is made within a preset time, and the success of the restart is determined. If the restart fails, the user is notified of the charging abnormality, allowing the user to be promptly aware of the situation where charging has ended prematurely due to an abnormality. If the restart is successful, the VIN code information of the vehicle is used to determine whether it is the same as the previous abnormally terminated charging order. If so, the charging station is restarted within a short time to continue the charging operation for that order; otherwise, it can be assumed that the current vehicle is not the same as the vehicle in the previous abnormally terminated charging order. The entire process eliminates the need for users to constantly stay by the charging station to observe whether the charging status is normal, and avoids situations where the charging purpose is not achieved or the increased waiting time delays travel plans due to the failure to detect charging abnormalities in time. This greatly improves the charging service quality and user satisfaction of charging stations, and also increases the user retention rate of charging stations.

[0027] Further, step S2 specifically includes:

[0028] S21. Determine whether the VIN code information of the current vehicle has been obtained. If so, compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. Otherwise, start the camera of the charging pile to obtain the license plate information of the current vehicle and compare it with the license plate information of the vehicle in the previous abnormally ended charging order.

[0029] S22. Obtain the comparison result of the VIN code information or the license plate information. If the VIN code information matches or the license plate information matches, the charging pile will automatically start charging to complete the unfinished charging amount in the previous abnormally ended charging order until the charging amount reaches the user's prepaid amount and then stop charging to complete the charging service.

[0030] Otherwise, the vehicle is considered not to have ended charging under the previous abnormal condition, and the current abnormality handling is terminated.

[0031] As described above, since each vehicle's VIN code is unique, comparing the VIN code obtained during an abnormal charging termination with the VIN code of the vehicle in the previous abnormal charging termination order can effectively determine whether the vehicle currently plugged in is the one that could not be charged due to the charging station's abnormal termination. This ensures that subsequent automatic restart charging will continue to provide charging services for the vehicle in the abnormal order, improving user charging satisfaction. Additionally, since a small number of models cannot obtain their VIN codes from the charging station, a camera can be used to capture and compare the license plate, as the license plate is also unique. This method can similarly effectively determine whether the vehicle currently plugged in is the one that could not be charged due to the charging station's abnormal termination.

[0032] Furthermore, step S22 also includes:

[0033] If the VIN code information does not match, the charging pile camera will be activated to obtain the license plate information of the current vehicle and compare it with the license plate information of the vehicle in the previous abnormally ended charging order.

[0034] As described above, when the VIN code does not match, the license plate information can be captured by the charging pile camera for comparison to further ensure the accuracy of the determination that the vehicle currently plugged in is the same vehicle that could not be charged due to the charging pile's abnormal termination of charging, thus avoiding misjudgment.

[0035] Further, step S1 specifically includes:

[0036] S11. After the charging station abnormally ends charging, the abnormal end information will be reported to the cloud platform. The cloud platform will push an SMS or make a voice call to notify the user that the charging order has been abnormally ended and the system will try to restart charging within a preset time.

[0037] S12. The charging pile attempts to restart charging and obtains the pile status information and abnormal information in real time within the preset time period;

[0038] S13. When the status information of the charging pile returns to normal and no longer reports the abnormal information, the restart is considered successful and the process proceeds to step S2. Otherwise, the cloud platform will automatically settle the amount and refund the remaining amount of the user's prepaid amount to the user via the original payment method. It will also automatically send a text message or make a voice call to notify the user that the charging order has been abnormally terminated and that the user should replace the charging pile in time to continue charging.

[0039] As described above, when a charging station experiences an abnormal termination of charging, a short time is preset for the charging station to automatically restart and resume operation. Before the charging station attempts to restart and resume operation, the user can be notified that the charging has abnormally ended and that the system has entered the state of attempting to restart, so that the user can be informed of the abnormal recovery situation and the usage of the prepaid amount in a timely manner.

[0040] Furthermore, before proceeding to step S2 in step S1, the process further includes:

[0041] The charging station detects whether it recognizes the charging gun status. If so, it proceeds to step S2; otherwise, it notifies the user of a charging abnormality.

[0042] As described above, the charging gun status needs to be checked to ensure that the charging gun is inserted into the vehicle's charging port before the charging gun can automatically start and continue charging the vehicle if the charging order is abnormally terminated.

[0043] Please refer to Figure 3A terminal for resolving abnormal charging termination of a new energy vehicle includes a memory, a processor, and a computer program stored in the memory and executable on the processor. When the processor executes the computer program, it performs the following steps:

[0044] S1. After the charging pile terminates abnormally, it attempts to restart charging within a preset time. If the restart fails, the abnormal termination information is reported to the cloud platform to notify the user of the charging abnormality; otherwise, proceed to step S2.

[0045] S2. Obtain the VIN code information of the current vehicle and compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. If they match, the charging pile will use the remaining charging amount of the previous abnormally ended order as the charging amount of the current charging order and automatically start charging to continue to complete the charging amount that was not completed in the previous abnormally ended charging order. Otherwise, it is identified as a vehicle that did not end the previous abnormally ended charging order and the abnormal processing ends.

[0046] As described above, the beneficial effects of this invention are as follows: Based on the same technical concept, and in conjunction with the aforementioned solution for abnormal termination of charging of new energy vehicles, a solution terminal for abnormal termination of charging of new energy vehicles is provided. After an abnormal termination of charging at a charging station, a restart attempt is made within a preset time, and the success of the restart is determined. If the restart fails, the user is notified of the charging abnormality, allowing the user to be promptly aware of the situation where charging has prematurely ended. If the restart is successful, the VIN code information of the vehicle is used to determine if it is the same as the previous abnormally terminated charging order. If so, the charging station is restarted within a short time to continue the charging operation for that order; otherwise, it is assumed that the current vehicle is not the same as the vehicle in the previous abnormally terminated charging order. The entire process eliminates the need for users to constantly observe the charging status at the charging station, and avoids situations where the charging purpose is not achieved or travel plans are delayed due to failure to promptly detect charging abnormalities. This significantly improves the charging service quality and user satisfaction of charging stations, and also increases user retention rates at charging stations.

[0047] Further, step S2 specifically includes:

[0048] S21. Determine whether the VIN code information of the current vehicle has been obtained. If so, compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. Otherwise, start the camera of the charging pile to obtain the license plate information of the current vehicle and compare it with the license plate information of the vehicle in the previous abnormally ended charging order.

[0049] S22. Obtain the comparison result of the VIN code information or the license plate information. If the VIN code information matches or the license plate information matches, the charging pile will automatically start charging to complete the unfinished charging amount in the previous abnormally ended charging order until the charging amount reaches the user's prepaid amount and then stop charging to complete the charging service.

[0050] Otherwise, the vehicle is considered not to have ended charging under the previous abnormal condition, and the current abnormality handling is terminated.

[0051] As described above, since each vehicle's VIN code is unique, comparing the VIN code obtained during an abnormal charging termination with the VIN code of the vehicle in the previous abnormal charging termination order can effectively determine whether the vehicle currently plugged in is the one that could not be charged due to the charging station's abnormal termination. This ensures that subsequent automatic restart charging will continue to provide charging services for the vehicle in the abnormal order, improving user charging satisfaction. Additionally, since a small number of models cannot obtain their VIN codes from the charging station, a camera can be used to capture and compare the license plate, as the license plate is also unique. This method can similarly effectively determine whether the vehicle currently plugged in is the one that could not be charged due to the charging station's abnormal termination.

[0052] Furthermore, step S22 also includes:

[0053] If the VIN code information does not match, the charging pile camera will be activated to obtain the license plate information of the current vehicle and compare it with the license plate information of the vehicle in the previous abnormally ended charging order.

[0054] As described above, when the VIN code does not match, the license plate information can be captured by the charging pile camera for comparison to further ensure the accuracy of the determination that the vehicle currently plugged in is the same vehicle that could not be charged due to the charging pile's abnormal termination of charging, thus avoiding misjudgment.

[0055] Further, step S1 specifically includes:

[0056] S11. After the charging station abnormally ends charging, the abnormal end information will be reported to the cloud platform. The cloud platform will push an SMS or make a voice call to notify the user that the charging order has been abnormally ended and the system will try to restart charging within a preset time.

[0057] S12. The charging pile attempts to restart charging and obtains the pile status information and abnormal information in real time within the preset time period;

[0058] S13. When the status information of the charging pile returns to normal and no longer reports the abnormal information, the restart is considered successful and the process proceeds to step S2. Otherwise, the cloud platform will automatically settle the amount and refund the remaining amount of the user's prepaid amount to the user via the original payment method. It will also automatically send a text message or make a voice call to notify the user that the charging order has been abnormally terminated and that the user should replace the charging pile in time to continue charging.

[0059] As described above, when a charging station experiences an abnormal termination of charging, a short time is preset for the charging station to automatically restart and resume operation. Before the charging station attempts to restart and resume operation, the user can be notified that the charging has abnormally ended and that the system has entered the state of attempting to restart, so that the user can be informed of the abnormal recovery situation and the usage of the prepaid amount in a timely manner.

[0060] Furthermore, before proceeding to step S2 in step S1, the process further includes:

[0061] The charging station detects whether it recognizes the charging gun status. If so, it proceeds to step S2; otherwise, it notifies the user of a charging abnormality.

[0062] As described above, the charging gun status needs to be checked to ensure that the charging gun is inserted into the vehicle's charging port before the charging gun can automatically start and continue charging the vehicle if the charging order is abnormally terminated.

[0063] This invention provides a solution and terminal for abnormal termination of charging of new energy vehicles, mainly applied to charging abnormality scenarios where abnormalities occurring during charging can be automatically resolved in a short time. Specific embodiments are described below:

[0064] Please refer to Figure 1 Embodiment 1 of the present invention is as follows:

[0065] A solution to the abnormal termination of charging for new energy vehicles, such as... Figure 1 As shown, the steps include:

[0066] S1. After the charging pile terminates abnormally, it attempts to restart charging within a preset time. If the restart fails, the abnormal termination information is reported to the cloud platform to notify the user of the charging abnormality; otherwise, proceed to step S2.

[0067] S2. Obtain the VIN code information of the current vehicle and compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. If they match, the charging pile will use the remaining charging amount of the previous abnormally ended order as the charging amount of the current charging order and automatically start charging to continue to complete the charging amount that was not completed in the previous abnormally ended charging order. Otherwise, it is identified as a vehicle that did not end the previous abnormally ended charging order and the abnormal processing ends.

[0068] In this embodiment, after an abnormal charging stop ends, a restart attempt is made within a preset time, and the success of the restart is determined. If the restart fails, the user is notified of the charging abnormality, allowing the user to be promptly informed of the premature termination of charging. If the restart is successful, the vehicle's VIN code information is used to determine if it is the same as the previous abnormally terminated charging order. If so, the charging stop is restarted within a short time to continue the charging operation for that order; otherwise, it is assumed that the current vehicle is not the same as the vehicle in the previous abnormally terminated charging order. The entire process eliminates the need for users to constantly monitor the charging status at the charging stop, and avoids situations where failure to detect charging abnormalities in time leads to unmet charging goals or increased waiting time, thus significantly improving the charging service quality and user satisfaction, and increasing user retention at the charging station. The preset time can be set to 5 minutes.

[0069] In this embodiment, before proceeding to step S2 in step S1, the method further includes:

[0070] The charging station detects whether it recognizes the charging gun status. If so, it proceeds to step S2; otherwise, it notifies the user of a charging abnormality.

[0071] This means that the charging gun status needs to be checked to ensure that the charging gun is inserted into the vehicle's charging port before the charging gun can automatically start and continue charging the vehicle if the charging order is terminated due to an abnormality.

[0072] Please refer to Figure 2 Embodiment two of the present invention is as follows:

[0073] A solution to the problem of abnormal charging termination of new energy vehicles, based on the above embodiment one, is as follows: Figure 2 As shown, step S1 specifically involves:

[0074] S11. After the charging station abnormally ends charging, the abnormal end information will be reported to the cloud platform. The cloud platform will then send a text message or make a voice call to notify the user that the charging order has been abnormally ended and the system will attempt to restart charging within a preset time.

[0075] S12. The charging pile attempts to restart charging and obtains the pile status information and abnormal information in real time within a preset time period.

[0076] S13. When the charging pile status information returns to normal and no more abnormal information is reported, the restart is considered successful and the process proceeds to step S2. Otherwise, the amount will be automatically settled and the remaining amount of the user's prepaid amount will be refunded to the user via the original payment method. The user will also be automatically notified via SMS or voice call: The charging order has been abnormally terminated. Please replace the charging pile in time to continue charging.

[0077] In this embodiment, when a charging station experiences an abnormal charging termination, a short period of time is preset for the charging station to automatically restart and resume operation. Before the charging station attempts to restart and resume operation, the user can be notified that the charging has abnormally ended and that the system has entered the attempt to restart state, so that the user can be informed of the abnormal recovery status and the usage of the prepaid amount in a timely manner.

[0078] For example Figure 2 As shown, in this embodiment, step S2 specifically includes:

[0079] S21. Determine whether the VIN code information of the current vehicle has been obtained. If so, compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. Otherwise, activate the camera of the charging pile to obtain the license plate information of the current vehicle and compare it with the license plate information of the vehicle in the previous abnormally ended charging order.

[0080] S22. Obtain the comparison result of VIN code information or license plate information. If the VIN code information or license plate information matches, the charging pile will automatically start charging to complete the unfinished charging amount in the previous abnormally ended charging order, until the charging amount reaches the user's prepaid amount and then the charging will stop and the charging service will be completed; otherwise, it will be identified as a vehicle that did not end the previous abnormally ended charging order, and the current abnormal processing will end.

[0081] Since each vehicle's VIN code is unique, comparing the VIN code obtained during an abnormal charging termination with the VIN code of the vehicle in the previous abnormal charging termination order can effectively determine whether the vehicle currently plugged in is the same one that could not be charged due to an abnormal termination of charging at the charging station. This ensures that subsequent automatic restart charging will continue to provide charging services for the vehicle with the abnormal order, improving user charging satisfaction. Additionally, since a small number of models cannot obtain their VIN codes from the charging station, a camera can be used to capture and compare the license plate, as the license plate is also unique. This method can similarly effectively determine whether the vehicle currently plugged in is the same one that could not be charged due to an abnormal termination of charging at the charging station.

[0082] In addition, for example Figure 2 As shown, in this embodiment, step S22 further includes:

[0083] If the VIN code information does not match, the charging station's camera will be activated to obtain the current vehicle's license plate information and compare it with the license plate information of the vehicle in the previous abnormally ended charging order.

[0084] In other words, when the VIN code does not match, the license plate information can be photographed by the charging pile camera for comparison to further ensure the accuracy of the determination that the vehicle currently plugged in is the same vehicle that could not be charged due to the charging pile abnormally ending its charging process, thus avoiding misjudgment.

[0085] Please refer to Figure 3 Embodiment 3 of the present invention is as follows:

[0086] A terminal 1 for resolving abnormal charging termination of a new energy vehicle includes a memory 2, a processor 3, and a computer program stored on the memory 2 and executable on the processor 3. When the processor 3 executes the computer program, it completes the steps in the solution for abnormal charging termination of a new energy vehicle as described in Embodiment 1 or Embodiment 2.

[0087] In summary, the solution and terminal provided by this invention for abnormal termination of charging of new energy vehicles can automatically restart charging in a short time after the abnormal termination of electric vehicle charging, and continue to complete the charging service that was terminated due to the abnormality. The whole process does not require the charging user to stay next to the charging pile to observe whether the charging status is normal, and will not cause the charging purpose to be not achieved or the increased charging waiting time to delay the travel plan due to failure to detect the charging abnormality in time. It greatly improves the charging service quality and user satisfaction of the charging pile, and increases the user retention rate of the charging station.

[0088] The above description is merely an embodiment of the present invention and does not limit the patent scope of the present invention. Any equivalent modifications made based on the content of the present invention specification and drawings, or direct or indirect applications in related technical fields, are similarly included within the patent protection scope of the present invention.

Claims

1. A solution for abnormal termination of charging in new energy vehicles, characterized in that, Including the following steps: S1. After the charging pile terminates abnormally, it attempts to restart charging within a preset time. If the restart fails, the abnormal termination information is reported to the cloud platform to notify the user of the charging abnormality; otherwise, proceed to step S2. S2. Obtain the VIN code information of the current vehicle and compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. If they match, the charging pile uses the remaining charging amount of the previous abnormally ended order as the charging amount of the current charging order and automatically starts charging to continue to complete the charging amount that was not completed in the previous abnormally ended charging order. Otherwise, it is identified as a vehicle that did not end the previous abnormal charging order, and the current abnormality handling ends. Step S2 specifically involves: S21. Determine whether the VIN code information of the current vehicle has been obtained. If so, compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. Otherwise, start the camera of the charging pile to obtain the license plate information of the current vehicle and compare it with the license plate information of the vehicle in the previous abnormally ended charging order. S22. Obtain the comparison result of the VIN code information or the license plate information. If the VIN code information matches or the license plate information matches, the charging pile will automatically start charging to complete the unfinished charging amount in the previous abnormally ended charging order until the charging amount reaches the user's prepaid amount and then stop charging to complete the charging service. Otherwise, the vehicle is considered not to have ended charging abnormally in the previous case, and the current abnormality processing is terminated. Step S1 specifically involves: S11. After the charging station abnormally ends charging, the abnormal end information will be reported to the cloud platform. The cloud platform will push an SMS or make a voice call to notify the user that the charging order has been abnormally ended and the system will try to restart charging within a preset time. S12. The charging pile attempts to restart charging and obtains the pile status information and abnormal information in real time within the preset time period; S13. When the status information of the charging pile returns to normal and no longer reports the abnormal information, the restart is considered successful and the process proceeds to step S2. Otherwise, the cloud platform will automatically settle the amount and refund the remaining amount of the user's prepaid amount to the user via the original payment method. It will also automatically send a text message or make a voice call to notify the user that the charging order has been abnormally terminated and that the user should replace the charging pile in time to continue charging.

2. The solution to the abnormal termination of charging of a new energy vehicle according to claim 1, characterized in that, Step S22 also includes: If the VIN code information does not match, the charging pile camera will be activated to obtain the license plate information of the current vehicle and compare it with the license plate information of the vehicle in the previous abnormally ended charging order.

3. The solution to the abnormal termination of charging of a new energy vehicle according to claim 1, characterized in that, Before proceeding to step S2 in step S1, the process also includes: The charging station detects whether it recognizes the charging gun status. If so, it proceeds to step S2; otherwise, it notifies the user of a charging abnormality.

4. A terminal for resolving abnormal termination of charging in new energy vehicles, characterized in that, Includes a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor, when executing the computer program, performs the following steps: S1. After the charging pile terminates abnormally, it attempts to restart charging within a preset time. If the restart fails, the abnormal termination information is reported to the cloud platform to notify the user of the charging abnormality; otherwise, proceed to step S2. S2. Obtain the VIN code information of the current vehicle and compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. If they match, the charging pile will use the remaining charging amount of the previous abnormally ended order as the charging amount of the current charging order and start charging automatically to continue to complete the charging amount that was not completed in the previous abnormally ended charging order. Otherwise, it will be identified as a vehicle that is not from the previous abnormally ended charging order and the current abnormal processing will end. Step S2 specifically involves: S21. Determine whether the VIN code information of the current vehicle has been obtained. If so, compare it with the VIN code information of the vehicle in the previous abnormally ended charging order. Otherwise, start the camera of the charging pile to obtain the license plate information of the current vehicle and compare it with the license plate information of the vehicle in the previous abnormally ended charging order. S22. Obtain the comparison result of the VIN code information or the license plate information. If the VIN code information matches or the license plate information matches, the charging pile will automatically start charging to complete the unfinished charging amount in the previous abnormally ended charging order until the charging amount reaches the user's prepaid amount and then stop charging to complete the charging service. Otherwise, the vehicle is considered not to have ended charging abnormally in the previous case, and the current abnormality processing is terminated. Step S1 specifically involves: S11. After the charging station abnormally ends charging, the abnormal end information will be reported to the cloud platform. The cloud platform will push an SMS or make a voice call to notify the user that the charging order has been abnormally ended and the system will try to restart charging within a preset time. S12. The charging pile attempts to restart charging and obtains the pile status information and abnormal information in real time within the preset time period; S13. When the status information of the charging pile returns to normal and no longer reports the abnormal information, the restart is considered successful and the process proceeds to step S2. Otherwise, the cloud platform will automatically settle the amount and refund the remaining amount of the user's prepaid amount to the user via the original payment method. It will also automatically send a text message or make a voice call to notify the user that the charging order has been abnormally terminated and that the user should replace the charging pile in time to continue charging.

5. A terminal for resolving abnormal termination of charging of a new energy vehicle according to claim 4, characterized in that, Step S22 also includes: If the VIN code information does not match, the charging pile camera will be activated to obtain the license plate information of the current vehicle and compare it with the license plate information of the vehicle in the previous abnormally ended charging order.

6. A terminal for resolving abnormal termination of charging of a new energy vehicle according to claim 4, characterized in that, Before proceeding to step S2 in step S1, the process also includes: The charging station detects whether it recognizes the charging gun status. If so, it proceeds to step S2; otherwise, it notifies the user of a charging abnormality.

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