Information interaction method and device, electronic equipment and storage medium

By disabling the reporting of target events at the end of SIM card services, the problem of TAU request failure caused by the rapid release of RF resources by SIM cards was resolved, thus improving the success rate of call services and user experience.

CN119012291BActive Publication Date: 2026-05-19GUANGDONG OPPO MOBILE TELECOMMUNICATIONS CORP LTD
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
GUANGDONG OPPO MOBILE TELECOMMUNICATIONS CORP LTD
Filing Date
2023-05-18
Publication Date
2026-05-19

AI Technical Summary

Technical Problem

In DSDS mobile phones, the method of quickly releasing radio frequency resources when the SIM card service ends can cause TAU requests to fail or be rejected by the network side, affecting the success rate of subsequent call services.

Method used

When the SIM card service ends, the reporting of the target event used to trigger the redirection command to the second network device is prohibited to avoid TAU request failure due to incorrect redirection command.

Benefits of technology

It improves the success rate of subsequent calls using the SIM card, avoids dropped calls caused by incorrect redirection commands, and enhances the user experience.

✦ Generated by Eureka AI based on patent content.

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Patent Text Reader

Abstract

Embodiments of the present application disclose an information interaction method and device, electronic equipment and a storage medium. The information interaction method can comprise: in the case that a first service of a first SIM card of an electronic equipment ends, if the first SIM card receives a cell switching command sent by a first network device, the first SIM card is prohibited from reporting a target event to a second network device, the target event being used for triggering the second network device to send a redirection command to the first SIM card. By implementing the method, the success rate of a subsequent call service of the first SIM card can be improved.
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Description

Technical Field

[0001] This application relates to the field of communication technology, and in particular to an information interaction method, apparatus, electronic device and storage medium. Background Technology

[0002] For mobile phones that support Dual SIM Dual Standby (DSDS), when the service of one of the Subscriber Identity Module (SIM) cards ends, in order to release radio frequency resources more quickly, the SIM card can quickly release the Radio Resource Control (RRC) connection and enter the idle state by triggering the network side to quickly issue a redirection command.

[0003] However, in practice, it has been found that this method often causes the SIM card's Tracking Area Update (TAU) request to fail or be rejected by the network, resulting in dropped calls and affecting the success rate of subsequent call services for the SIM card. Summary of the Invention

[0004] This application provides an information interaction method, apparatus, electronic device, and storage medium that can improve the success rate of SIM card call services.

[0005] A first aspect of this application provides an information interaction method, the method comprising:

[0006] If the first service of the first user identification module SIM card of the electronic device ends, and the first SIM card receives a cell handover command sent by the first network device, then the reporting of the target event to the second network device is prohibited. The target event is used to trigger the second network device to send a redirection command to the first SIM card. The second network device may be the same as or different from the first network device.

[0007] A second aspect of this application provides an information interaction device, including:

[0008] The event reporting unit is used to prevent the reporting of a target event to the second network device if the first SIM card receives a cell handover command sent by the first network device when the first service of the first user identification module SIM card of the electronic device ends. The target event is used to trigger the second network device to send a redirection command to the first SIM card. The second network device may be the same as or different from the first network device.

[0009] A third aspect of this application provides an electronic device, including:

[0010] transceiver;

[0011] Memory containing executable program code;

[0012] and the processor coupled to the memory;

[0013] The transceiver is used to receive or transmit signals, and the processor calls the executable program code stored in the memory. When the executable program code is executed by the processor, the processor implements the method as described in the first aspect of the embodiments of this application.

[0014] A fourth aspect of this application provides a chip including a processor and a memory, wherein the memory is used to store code instructions and the processor is used to execute the code instructions to perform the method as described in the first aspect of this application.

[0015] A fifth aspect of this application provides a computer-readable storage medium having executable program code stored thereon, wherein when the executable program code is executed by a processor, it implements the method described in the first aspect of this application.

[0016] The sixth aspect of this application discloses a computer program product that, when run on a computer, causes the computer to execute the method described in the first aspect of this application.

[0017] The seventh aspect of this application discloses an application publishing platform for publishing computer program products, wherein when the computer program product is run on a computer, the computer executes the method described in the first aspect of this application.

[0018] As can be seen from the above technical solutions, the embodiments of this application have the following advantages:

[0019] In this embodiment, if the first SIM card of an electronic device receives a cell handover command from the first network device after the first service has ended, the first SIM card is prohibited from reporting the target event that triggers the second network device to send a redirection command to the first SIM card. By implementing this method, it is possible to effectively prevent the first SIM card from dropping calls due to the second network device erroneously issuing a redirection command when the first service has ended and a cell handover has occurred. This improves the success rate of subsequent call services for the first SIM card. Attached Figure Description

[0020] To more clearly illustrate the technical solutions of the embodiments of this application, the drawings used in the description of the embodiments and the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of this application, and other drawings can be obtained based on these drawings.

[0021] Figure 1 This is a structural diagram of a communication system disclosed in an embodiment of this application;

[0022] Figure 2 This is a diagram illustrating the information transmission content between the SIM card and the network device when the SIM card is a secondary card that only supports voice services and the service it performs is Voice over New Radio (VoNR).

[0023] Figure 3 This is a flowchart illustrating an information interaction method disclosed in an embodiment of this application;

[0024] Figure 4 The first SIM card is a secondary card that only supports voice calls, the first service is VoNR, and the cell handover command indicates a switch to the LTE network standard, and the corresponding information transmission content of the network equipment is illustrated.

[0025] Figure 5 This is another flowchart illustrating the information interaction method disclosed in the embodiments of this application;

[0026] Figure 6 This is another flowchart illustrating the information interaction method disclosed in the embodiments of this application;

[0027] Figure 7 This is a structural illustration of an information interaction device disclosed in an embodiment of this application;

[0028] Figure 8 This is a structural illustration of an electronic device disclosed in an embodiment of this application. Detailed Implementation

[0029] This application provides an information interaction method, apparatus, electronic device, and storage medium that can improve the success rate of subsequent call services on a first SIM card.

[0030] To enable those skilled in the art to better understand the present application, the technical solutions of the embodiments of the present application will be described below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of the present application, and not all embodiments. All embodiments based on the present application should fall within the scope of protection of the present application.

[0031] In the embodiments of this application, terms such as "first" and "second" are used to distinguish identical or similar items with essentially the same function and effect. For example, "first instruction" and "second instruction" are used to distinguish different user instructions, but do not limit their order. Those skilled in the art will understand that terms such as "first" and "second" do not limit the quantity or execution order, and that "first" and "second" do not necessarily imply that they are different.

[0032] It should be noted that, in this application, the words "exemplarily" or "for example" are used to indicate examples, illustrations, or explanations. Any embodiment or design described as "exemplarily" or "for example" in this application should not be construed as being more preferred or advantageous than other embodiments or designs. Specifically, the use of words such as "exemplarily" or "for example" is intended to present the relevant concepts in a specific manner.

[0033] "At least one" means one or more, while "more" means two or more. "And / or" describes the relationship between related objects, indicating that three relationships can exist. For example, A and / or B can mean: A alone, A and B simultaneously, or B alone, where A and B can be singular or plural. The character " / " generally indicates that the preceding and following related objects are in an "or" relationship. "At least one of the following" or similar expressions refer to any combination of these items, including any combination of single or plural items. For example, at least one of a, b, and c can mean: a, or b, or c, or a and b, or a and c, or b and c, or a, b, and c, where a, b, and c can be single or multiple.

[0034] The technical solution of this application can be applied to various communication systems, such as 5G (5th Generation Mobile Communication Technology) systems, Long Term Evolution (LTE) systems, and other future-oriented communication systems, without limitation. Furthermore, the aforementioned communication systems may also include other devices, such as relay devices and routing devices, which can be configured according to actual usage conditions without limitation.

[0035] Please see Figure 1 , Figure 1 This is a structural diagram of a communication system disclosed in an embodiment of this application. For example... Figure 1 The communication system shown may include electronic device 10 and network device 20.

[0036] The network device 20 may include, but is not limited to: evolved Node B (eNB or eNodeB), radio network controller (RNC), Node B (NB), base station controller (BSC), base transceiver station (BTS), home base station (e.g., home evolved Node B or home Node B, HNB), baseband unit (BBU), access point (AP), wireless relay node, wireless backhaul node, transmission point (TP), or transmission and reception point (TRP) in a wireless fidelity (WIFI) system, and may also be a gNB in ​​a 5G communication system or NR system, or a transmission point (TRP or TP), one or a group of antenna panels (including multiple antenna panels) of a base station in a 5G system, or may also be a network node constituting a gNB or transmission point, such as a baseband unit (BBU) or a distributed unit (DU), etc. In some deployments, a gNB may include a centralized unit (CU) and a distribution unit (DU). A gNB may also include a radio unit (RU). The CU implements some of the gNB's functions, and the DU implements others. For example, the CU implements radio resource control (RRC) and packet data convergence protocol (PDCP) layer functions, while the DU implements radio link control (RLC), media access control (MAC), and physical (PHY) layer functions. Since RRC layer information ultimately becomes PHY layer information, or is derived from PHY layer information, in this architecture, higher-layer signaling, such as RRC layer signaling, can be considered to be sent by the DU, or by the DU+CU. It is understood that network devices can be CU nodes, DU nodes, or devices including both CU and DU nodes. Furthermore, the CU can be classified as a network device in the radio access network (RAN) or as a network device in the core network (CN), and this application does not limit this.

[0037] Electronic device 10 can be a mobile phone, tablet computer, computer with wireless transceiver function, virtual reality (VR) terminal device, augmented reality (AR) terminal device, wireless terminal in industrial control, wireless terminal in self-driving, wireless terminal in remote medical care, wireless terminal in smart grid, wireless terminal in transportation safety, wireless terminal in smart city, wireless terminal in smart home, etc.

[0038] For DSDS single-pass electronic devices, the radio frequency (RF) resources are mostly time-multiplexed between the two SIM cards. Understandably, when one SIM card is in RRC connected state, the other SIM card needs to enter RRC idle state or RRC inactive state to release the occupied RF resources, allowing the SIM card in RRC connected state to have sufficient resources to communicate with the network.

[0039] To release radio frequency resources more quickly, when a SIM card's service ends, the SIM card can trigger a rapid redirection command from the network side via an A2 event report, thereby releasing the RRC connection and entering an idle state. However, in practice, it has been found that if the SIM card's service ends and it happens to switch from 5G to 4G, triggering the A2 event at this time often leads to the failure of the TAU request or rejection by the network side. The subsequent session progress (183) message for the SIM card often cannot be sent, resulting in dropped calls and affecting the success rate of subsequent call services for the SIM card.

[0040] For example, the aforementioned SIM card is a secondary card that only supports voice services, and the service it performs is Voice over New Radio (VoNR). The corresponding information transmission content with the first network device and the second network device is as follows: Figure 2 As shown. In Figure 2 In the process, after the secondary SIM card switches from the NR network standard to the LTE network standard, the secondary SIM card responds to the redirection command. After sending a TAU request under the LTE network standard, it first detects that it cannot send the 183 message, and then detects that the TAU request is rejected by the second network device.

[0041] In this technical solution, if the first SIM card receives a cell handover command from the first network device after the first service of the electronic device has ended, the first SIM card is prohibited from reporting the target event that triggers the second network device to send a redirection command to the first SIM card. By implementing this method, it is possible to effectively avoid the failure of subsequent TAU ​​requests sent by the first SIM card due to the second network device erroneously issuing a redirection command when the first service of the first SIM card has ended and a cell handover has occurred, thus improving the success rate of subsequent call services of the first SIM card.

[0042] The information interaction method provided in the embodiments of this application will be described in detail below with reference to the accompanying drawings.

[0043] Please see Figure 3 , Figure 3 This is a flowchart illustrating an information interaction method disclosed in an embodiment of this application. For example... Figure 3 The information exchange method shown may include the following steps:

[0044] 301. If the first SIM card of an electronic device terminates its first service, and the first SIM card receives a cell handover command from the first network device, the first SIM card shall be prohibited from reporting the target event to the second network device. The target event is used to trigger the second network device to send a redirection command to the first SIM card.

[0045] The first network device refers to the network device of the serving cell before the first SIM card performs cell handover, and the second network device refers to the network device of the serving cell after the first SIM card performs cell handover.

[0046] The first network device and the second network device can be the same or different, and this application does not limit them.

[0047] It should be noted that when the above-mentioned cell handover command instructs the first SIM card to switch to a cell of a different system, the first network device and the second network device are different. When the above-mentioned cell handover command instructs the first SIM card to switch to a cell of the same system, and the serving cell before and after the switch belongs to the same network device, the first network device and the second network device are the same. When the above-mentioned cell handover command instructs the first SIM card to switch to a cell of the same system, and the serving cell before and after the switch does not belong to the same network device, the first network device and the second network device are different.

[0048] In some embodiments, the first SIM card may be pre-designated by the user or determined autonomously by the electronic device; this application does not limit this.

[0049] When an electronic device autonomously determines the first SIM card, the first SIM card may be, but is not limited to, any of the following:

[0050] The non-data SIM card among multiple SIM cards in an electronic device;

[0051] The SIM card with the lowest network speed among the multiple SIM cards in an electronic device;

[0052] The SIM card with the lowest corresponding signal strength among multiple SIM cards in an electronic device.

[0053] Among them, non-data SIM cards can refer to SIM cards that only support voice services. Voice services can include, but are not limited to, 4G ultra-high-definition video calls (VoLTE), 4G ultra-high-definition radio frequency calls (Video over LTE, ViLTE), VoNR, and video over new radio (ViNR), etc.

[0054] If the first SIM card is a SIM card pre-designated by the user, before step 201, the electronic device can display a management interface for the SIM card on the screen. This management interface can display all the SIM cards of the electronic device, as well as the signal strength and / or supported network standards of each SIM card. The user can select any one of the SIM cards as the first SIM card by touch or voice operation.

[0055] In this embodiment, when the first SIM card is a non-data SIM card, the aforementioned first service may refer to voice call service. When the first SIM card is a user-specified SIM card, a SIM card corresponding to the lowest network speed, and a SIM card corresponding to the lowest signal strength, the aforementioned first service may refer to voice call service and / or data service. Data service may include, but is not limited to, web browsing, online gaming, video buffering, data downloading, and data uploading.

[0056] In this embodiment of the application, the target event may include the A2 event or other events that may trigger the network device to send a redirection command; this embodiment of the application does not limit the event.

[0057] In some embodiments, the above-mentioned cell handover command may indicate cell handover within the same system or cell handover between different systems, and this application embodiment does not limit it.

[0058] Before step 301, the first SIM card can also perform a test report based on the cell handover configuration information sent by the first network device, obtain a first test report result, and send the first test report result to the first network device. When the first network device receives the first test report result, it sends a cell handover command to the first SIM card. The first test report result may include parameters of the serving cell and parameters of the target cell.

[0059] For example, the first SIM card is a secondary card that only supports voice services, including but not limited to VoNR, ViNR, and VoLTE voice services. Optionally, the cell handover command indicates a handover from a first cell of the NR network standard to a second cell of the LTE network standard, and the corresponding information transmission content with the first and second network devices is as follows: Figure 4 As shown. In Figure 4 In this case, the secondary SIM card performs VoNR calls. After the secondary SIM card hangs up the VoNR call, the RAT changes from NR to LTE, which means that the secondary SIM card has switched from the NR network standard to the LTE network standard. At this time, the secondary SIM card does not trigger the reporting of the A2 event.

[0060] By implementing the above method, if the first SIM card receives a cell handover command from the first network device after the first service of the electronic device has ended, the first SIM card is prohibited from reporting the target event that triggers the second network device to send a redirection command to the first SIM card. This method effectively avoids dropped calls caused by the second network device erroneously issuing a redirection command when the first service of the first SIM card has ended and a cell handover has occurred, leading to the failure of subsequent TAU ​​requests from the first SIM card and thus improving the success rate of subsequent calls for the first SIM card.

[0061] Please see Figure 5 , Figure 5 This is another flowchart illustrating the information interaction method disclosed in the embodiments of this application. For example... Figure 5 The information exchange method shown may include the following steps:

[0062] 501. When the first service of the first SIM card of the electronic device ends, the first SIM card checks whether it has received a cell handover command sent by the first network device. If yes, then proceed to step 502; if no, then proceed to step 503.

[0063] When the first service refers to a call service, the first SIM card can determine that the first service has ended when it receives a call end status request IMS_CALL_STATUS_REQ regarding the first SIM card.

[0064] In some embodiments, prior to step 501, the first SIM card may also identify the service running on the second SIM card of the electronic device; if the service running on the second SIM card is a second service, it is detected whether a cell handover command sent by the first network device is received, where the second service refers to real-time data service.

[0065] The second SIM card can be any SIM card in the electronic device other than the first SIM card. The second service can refer to real-time data services, such as online games, video services, and live streaming services.

[0066] In some embodiments, the electronic device may pre-configure an identifier database for a second service. This identifier database may contain at least one application identifier. The first SIM card may compare the application identifier of the service running on the second SIM card with the application identifier in the identifier database to determine whether the application identifier of the service running on the second SIM card exists in the identifier database. If it exists, the service running on the second SIM card is determined to be the second service.

[0067] The application identifier is used to uniquely identify an application. The application identifier may include, but is not limited to, at least one of the following: numbers, letters, and special characters.

[0068] By implementing this method, when the second SIM card in an electronic device is performing real-time data services, the electronic device can quickly release radio frequency resources by reporting target events to the network side through the first SIM card. In this way, the second SIM card can acquire radio frequency resources in a timely manner, reducing the proportion of radio frequency resources occupied by the first SIM card and increasing the proportion of radio frequency resources occupied by the second SIM card, thereby effectively reducing the probability of lag in the real-time data services of the second SIM card.

[0069] It is understandable that when the service running on the second SIM card of an electronic device is not a real-time data service, the first SIM card does not need to report the target event to the network side, that is, the first SIM card does not need to quickly release radio frequency resources.

[0070] In some embodiments, when data service and voice service are concurrent on the first SIM card, and the first service is a voice service, the first SIM card can switch the data service on the first SIM card to the second SIM card of the electronic device when the first service on the first SIM card of the electronic device ends. The first SIM card corresponds to a first network standard, the second SIM card corresponds to a second network standard, and the network speed of the first network standard is lower than the network speed of the second network standard.

[0071] In some embodiments, switching the data service on the first SIM card to the second SIM card of the electronic device may include: the first SIM card identifying whether the data service on the first SIM card belongs to the second service, and when the data service on the first SIM card belongs to the second service, switching the data service on the first SIM card to the second SIM card of the electronic device.

[0072] It should be noted that the method for determining whether the data service on the first SIM card belongs to the second service can be found in the above method for determining whether the service running on the second SIM card belongs to the second service, and will not be repeated here.

[0073] For example, the first SIM card concurrently performs data and voice services using the LTE network standard, while the second SIM card performs the corresponding services using the NR network standard. When the voice service on the first SIM card ends, the data service on the first SIM card can be switched to the second SIM card, which helps to improve the response speed of data services.

[0074] 502. The first SIM card is prohibited from reporting target events to the second network device. The target event is used to trigger the second network device to send a redirection command to the first SIM card.

[0075] In some embodiments, the first SIM card is prohibited from reporting target events to the second network device, which may include: when a cell handover command indicates inter-system cell handover, the first SIM card is prohibited from reporting target events to the second network device.

[0076] In some embodiments, when a cell handover command indicates inter-system cell handover, the first SIM card is prohibited from reporting the target event to the second network device. This may include: comparing the first RAT information corresponding to the first SIM card when the first service ends with the current second RAT information; if the first RAT information and the second RAT information are inconsistent, it is determined that the cell handover command indicates inter-system cell handover, and the reporting of the target event to the second network device is prohibited.

[0077] It is understandable that if the first RAT information is consistent with the second RAT information, then the cell handover command is determined to be an intra-system cell handover, and the target event is reported to the second network device.

[0078] In some embodiments, the first service is performed by the first SIM card in an NR network scenario. The first SIM card is prohibited from reporting target events to the second network device. This may include: when a cell handover command instructs a handover to a first target cell belonging to the LTE network standard, the first SIM card is prohibited from reporting target events to the second network device.

[0079] In some embodiments, the first SIM card may also initiate the TAU procedure after prohibiting the reporting of target events to the second network device.

[0080] In some embodiments, the first service is performed by the first SIM card in an NR network scenario. When the cell handover command indicates a handover to a first target cell belonging to the NR network standard, the first SIM card can report a target event to the second network device.

[0081] The first network device and the second network device can be the same.

[0082] 503. The first SIM card reports the target event to the first network device.

[0083] In some embodiments, after reporting a target event to the second network device, the first SIM card may also control the first SIM card to release the RRC connection in response to a redirection command sent by the second network device.

[0084] In some implementations, the first SIM card can also determine the target frequency corresponding to the second target cell according to the redirection command; and, based on the target frequency, camp on the second target cell and initiate the TAU process.

[0085] It should be noted that when the target event includes the A2 event, the first SIM card often needs to meet the requirement that the service quality value of the current cell of the first SIM card is less than or equal to the A2 event threshold value issued by the second network device to report the A2 event to the second network device. However, in this embodiment, when the service quality value of the current cell of the first SIM card is greater than the A2 event threshold value issued by the second network device, the first SIM card still needs to report the A2 event in order to enable the first SIM card to quickly release radio frequency resources.

[0086] For example, the A2 event threshold is -105 dBm.

[0087] In some embodiments, when the first SIM card performs voice services in an NR network scenario, the interaction process between the first SIM card and the network devices (first device, network device, and second network device) can be referred to Figure 6 This may include the following steps:

[0088] 601. The first SIM card terminates its voice service.

[0089] 602. The first network device sends out cell handover configuration information.

[0090] 603. The first SIM card performs a test report based on the cell handover configuration information and obtains the first test report result.

[0091] 604. The first SIM card sends the first test result to the first network device.

[0092] 605. The first network device issues a cell handover command based on the first test report result.

[0093] 606. When the first SIM card receives a cell handover command, it identifies the current RAT information.

[0094] 607. When the current RAT information is LTE, the first SIM card is prohibited from reporting A2 events to the second network device.

[0095] It should be noted that the process ends after step 607.

[0096] 608. When the current RAT information is NR, the first SIM card reports the A2 event to the first network device.

[0097] It should be noted that after step 608, continue to execute steps 609-610 below.

[0098] 609. The first network device responds to the A2 event and issues a redirection command.

[0099] 610. First SIM card starts the TAU process.

[0100] In summary, if the voice service of the first SIM card ends at the same time as the 5G to 4G switch, the first SIM card will not report the A2 event; if the 5G to 5G switch occurs, the first SIM card will report the A2 event and respond to the redirection command to release the RRC connection.

[0101] By implementing the above method, when the first service of the first SIM card of the electronic device ends, the first SIM card can first detect whether it has received a cell handover command sent by the first network device. If the cell handover command is received, it is prohibited to report the target event used to trigger the second network device to send a redirection command to the first SIM card. If the cell handover command is received, it reports the target event to the second network device. This achieves the goal of flexibly allocating radio frequency resources while ensuring the success rate of subsequent call services of the first SIM card, resulting in a better user experience.

[0102] Please see Figure 7 , Figure 7 This is a structural illustration of an information interaction device disclosed in an embodiment of this application. For example... Figure 7 The information interaction device shown may include:

[0103] The reporting unit 701 is used to prevent the reporting of target events to the second network device if the first SIM card receives a cell handover command sent by the first network device when the first service of the first SIM card of the electronic device ends. The target event is used to trigger the second network device to send a redirection command to the first SIM card. The second network device may be the same as or different from the first network device.

[0104] In some embodiments, the first service is executed by the first SIM card in the NR network standard scenario. The reporting unit 701 is used to prohibit the reporting of the target event to the second network device if the first SIM card receives a cell handover command sent by the first network device. Specifically, the reporting unit 701 is used to prohibit the reporting of the target event to the second network device if the first SIM card receives a cell handover command sent by the first network device and the cell handover command indicates a handover to a first target cell belonging to the LTE network standard.

[0105] In some embodiments, the reporting unit 701 is configured to prohibit reporting the target event to the second network device if the first SIM card receives a cell handover command sent by the first network device. Specifically, the reporting unit 701 is configured to prohibit reporting the target event to the second network device if the first SIM card receives a cell handover command sent by the first network device and the cell handover command indicates inter-system cell handover. The second network device is different from the first network device.

[0106] In some embodiments, the reporting unit 701 is configured to prohibit reporting the target event to the second network device if the first SIM card receives a cell handover command sent by the first network device, and the cell handover command indicates inter-system cell handover. Specifically, the reporting unit 701 is configured to compare the first RAT information corresponding to the first SIM card when the first service ends with the current second RAT information if the first SIM card receives a cell handover command sent by the first network device; if the first RAT information and the second RAT information are inconsistent, it is determined that the cell handover command indicates inter-system cell handover, and the reporting of the target event to the second network device is prohibited.

[0107] In some embodiments, the reporting unit 701 is further configured to report a target event to the first network device if the first SIM card does not receive a cell handover command when the first service of the first SIM card of the electronic device ends.

[0108] In some embodiments, the first service is performed by the first SIM card in the NR network standard scenario. The reporting unit 701 is also used to report a target event to the second network device if it receives a cell handover command sent by the first network device and the cell handover command indicates a handover to the first target cell belonging to the NR network standard when the first service of the first SIM card of the electronic device ends. The second network device is the same as the first network device.

[0109] In some embodiments, the reporting unit 701 is further configured to, after reporting the target event to the second network device, control the first SIM card to release the RRC connection in response to the redirection command sent by the second network device.

[0110] In some embodiments, the reporting unit 701 is further configured to determine the target frequency point corresponding to the second target cell through the first SIM card according to the redirection command; and, according to the target frequency point, control the first SIM card to reside in the second target cell and initiate the TAU process.

[0111] In some embodiments, the reporting unit 701 is further configured to control the first SIM card to initiate the TAU process after prohibiting the reporting of the target event to the second network device.

[0112] In some embodiments, the first SIM card is a non-data SIM card, and the first service includes voice service.

[0113] In some embodiments, the first SIM card is a SIM card pre-designated by the user, and the first service includes voice service and / or data service.

[0114] In some embodiments, the target event includes the A2 event.

[0115] In some embodiments, the first service includes a call service. The reporting unit 701 is further configured to switch the data service to the second SIM card of the electronic device when the first service of the first SIM card of the electronic device ends and the first SIM card is performing a data service. The first SIM card corresponds to a first network standard, the second SIM card corresponds to a second network standard, and the network speed of the first network standard is lower than the network speed of the second network standard.

[0116] In some embodiments, the reporting unit 701 is further configured to identify the service running on the second SIM card of the electronic device; and, if the service running on the second SIM card is a second service, to detect whether the first SIM card receives a cell handover command sent by the first network device, wherein the second service refers to a real-time data service.

[0117] Please see Figure 8 , Figure 8This is a structural illustration of an electronic device disclosed in an embodiment of this application. For example... Figure 6 The electronic device shown may include components such as processor 810, memory 820, display unit 830, input unit 840, sensor 850, and audio circuit 860.

[0118] The processor 810 is the control center of the electronic device. It connects various parts of the electronic device via various interfaces and lines. By running or executing software programs and / or modules stored in the memory 820, and by calling data stored in the memory 820, it performs various functions and processes data, thereby providing overall monitoring of the electronic device. Optionally, the processor 810 may include one or more processing units; optionally, the processor 810 may integrate an application processor, which mainly handles operating devices, user interfaces, and application programs. Of course, it may also include other processors, which are not listed here.

[0119] The memory 820 can be used to store software programs and modules. The processor 810 executes various functional applications and data processing of the electronic device by running the software programs and modules stored in the memory 820. The memory 820 may mainly include a program storage area and a data storage area. The program storage area may store the operating device and application programs required for at least one function (such as sound playback function, image playback function, etc.); the data storage area may store data created according to the use of the electronic device (such as audio data, telephone book, etc.). In addition, the memory 820 may include high-speed random access memory, and may also include non-volatile memory, such as at least one disk storage device, flash memory device, or other volatile solid-state storage device.

[0120] The display unit 830 can be used to display information input by the user or information provided to the user, as well as various menus of the electronic device. The display unit 830 may include a display panel, optionally configured as a Liquid Crystal Display (LCD), Organic Light-Emitting Diode (OLED), or similar display panel. Furthermore, a touch panel may cover the display panel. When the touch panel detects a touch operation on or near it, it transmits the information to the processor 810 to determine the type of touch event. Subsequently, the processor 810 provides corresponding visual output on the display panel based on the type of touch event. The touch panel and the display panel are not located on the same surface. Figure 8 As shown above, the touch panel and display panel can be used as two separate components to realize the input and output functions of the electronic device, or they can be integrated to realize the input and output functions of the electronic device.

[0121] Input unit 840 can be used to receive input digital or character information and generate key signal inputs related to user settings and function control of the electronic device. Specifically, input unit 840 may include a touch panel and other input devices. A touch panel, also known as a touchscreen, can collect touch operations performed by the user on or near it (such as operations performed by the user using a finger, stylus, or any suitable object or accessory on or near the touch panel) and drive corresponding connected devices according to a pre-set program. Furthermore, touch panels can be implemented using various types such as resistive, capacitive, infrared, and surface acoustic wave. In addition to the touch panel, input unit 840 may also include other input devices. Specifically, other input devices may include, but are not limited to, one or more of function keys (such as volume control buttons, power buttons, etc.), trackballs, joysticks, etc.

[0122] Electronic devices may also include at least one sensor 850, such as a magnetometer, gyroscope, motion sensor, and other sensors. Specifically, a magnetometer is used to determine the orientation of the electronic device, and a gyroscope can be used to determine the motion posture of the electronic device, which can be used for image stabilization, navigation, and motion-sensing game scenarios. As a type of motion sensor, an accelerometer can detect the magnitude of acceleration in various directions and, when stationary, can detect the magnitude and direction of gravity, which can be used for applications that identify the posture of the electronic device, such as landscape / portrait switching, related games, and magnetometer posture calibration. Other sensors that may be configured in electronic devices, such as pressure gauges, barometers, hygrometers, thermometers, and infrared sensors, will not be elaborated here.

[0123] The audio circuit 860 may include a speaker and a microphone, providing an audio interface between the user and the electronic device. The audio circuit 860 can convert received audio data into electrical signals and transmit them to the speaker, where the speaker converts them into sound signals for output. Conversely, the microphone converts collected sound signals into electrical signals, which are then received by the audio circuit 860, converted back into audio data, and output to the processor 810 for processing. The audio data is then transmitted via a video circuit to, for example, another electronic device, or output to the memory 820 for further processing.

[0124] Although not shown, the electronic device may also include a transceiver, a power supply, and a camera. The transceiver is used to receive signals from the network side or transmit signals to the network side. Optionally, the camera can be positioned in the front or rear of the electronic device; this embodiment does not limit this.

[0125] It is understood that the structures illustrated in the embodiments of this application do not constitute a specific limitation on the electronic device. In other embodiments of this application, the electronic device may include more or fewer components than illustrated, or combine some components, or split some components, or have different component arrangements. The illustrated components may be implemented in hardware, software, or a combination of software and hardware.

[0126] In this embodiment of the application, the processor 810 also has the following functions:

[0127] If the first SIM card of an electronic device terminates its first service, and the first SIM card receives a cell handover command from the first network device, then the reporting of the target event to the second network device is prohibited. The target event is used to trigger the second network device to send a redirection command to the first SIM card. The first network device and the second network device may be the same or different.

[0128] In this embodiment, the first service is executed by the first SIM card in a New Radio (NR) network scenario, and the processor 810 also has the following functions:

[0129] If the first SIM card receives a cell handover command from the first network device, and the cell handover command indicates a handover to the first target cell belonging to the LTE network standard, then reporting the target event to the second network device is prohibited. The second network device is different from the first network device.

[0130] In this embodiment of the application, the processor 810 also has the following functions:

[0131] If the first SIM card receives a cell handover command from the first network device, and the cell handover command indicates inter-system cell handover, then reporting the target event to the second network device is prohibited. The second network device is different from the first network device.

[0132] In this embodiment of the application, the processor 810 also has the following functions:

[0133] If the first SIM card receives a cell handover command sent by the first network device, the first RAT information corresponding to the first SIM card when the first service ends is compared with the current second RAT information.

[0134] If the first RAT information is inconsistent with the second RAT information, it is determined that the cell handover command indicates inter-system cell handover, and reporting of the target event to the second network device is prohibited.

[0135] In this embodiment of the application, the processor 810 also has the following functions:

[0136] If the first SIM card in the first user identification module of the electronic device does not receive a cell handover command after the first service ends, it shall report the target event to the first network device.

[0137] In this embodiment, the first service is executed by the first SIM card in a New Radio (NR) network scenario, and the processor 810 also has the following functions:

[0138] If the first service of the first SIM card of the electronic device ends, and a cell handover command is received from the first network device, and the cell handover command indicates a handover to the first target cell belonging to the NR network standard, then the target event is reported to the second network device, which is the same as the first network device.

[0139] In this embodiment of the application, the processor 810 also has the following functions:

[0140] The first SIM card responds to a redirection command sent by the second network device, controlling the first SIM card to release the Radio Resource Control (RRC) connection.

[0141] In this embodiment of the application, the processor 810 also has the following functions:

[0142] Using the first SIM card, the target frequency corresponding to the second target cell is determined according to the redirection command;

[0143] Based on the target frequency, control the first SIM card to camp on the second target cell and initiate the TAU process.

[0144] In this embodiment of the application, the processor 810 also has the following functions:

[0145] Control the first SIM card to initiate the TAU process.

[0146] In this embodiment of the application, the first SIM card is a non-data SIM card, and the first service includes voice service.

[0147] In this embodiment of the application, the first SIM card is a SIM card pre-designated by the user, and the first service includes voice service and / or data service.

[0148] In this embodiment of the application, the target event includes the A2 event.

[0149] In this embodiment, the first service includes a voice call service, and the processor 810 also has the following functions:

[0150] When the first SIM card is performing data services, the data services are switched to the second SIM card of the electronic device. The first SIM card corresponds to the first network standard, and the second SIM card corresponds to the second network standard. The network speed of the first network standard is lower than that of the second network standard.

[0151] In this embodiment of the application, the processor 810 also has the following functions:

[0152] Identify the services running on the second SIM card of an electronic device;

[0153] When the service running on the second SIM card is the second service, it is necessary to detect whether the first SIM card has received a cell handover command sent by the first network device. The second service refers to real-time data service.

[0154] This application discloses a chip including a processor and a memory. The memory is used to store code instructions, and the processor is used to run the code instructions to execute the method described in the electronic device of this application.

[0155] This application discloses a computer-readable storage medium storing executable program code thereon. When the executable program code is executed by a processor, it implements the method described in the electronic device of this application.

[0156] This application discloses a computer program product that, when run on a computer, enables the computer to implement the method described by the electronic device in this application.

[0157] This application discloses an application publishing platform for publishing computer program products. When the computer program product is run on a computer, the computer enables the computer to implement the method described by the electronic device in this application.

[0158] It should be noted that the descriptions of the storage medium and device embodiments above are similar to the descriptions of the method embodiments above, and have similar beneficial effects. For technical details not disclosed in the storage medium, storage medium, and device embodiments of this application, please refer to the descriptions of the method embodiments of this application for understanding.

[0159] It should be understood that the phrases "one embodiment," "an embodiment," or "some embodiments" mentioned throughout the specification mean that a specific feature, structure, or characteristic related to an embodiment is included in at least one embodiment of this application. Therefore, "in one embodiment," "in one embodiment," or "in some embodiments" appearing throughout the specification do not necessarily refer to the same embodiment. Furthermore, these specific features, structures, or characteristics can be combined in any suitable manner in one or more embodiments. It should be understood that in the various embodiments of this application, the sequence numbers of the above-described processes do not imply a sequential order of execution; the execution order of each process should be determined by its function and internal logic, and should not constitute any limitation on the implementation process of the embodiments of this application. The sequence numbers of the above-described embodiments are merely for descriptive purposes and do not represent the superiority or inferiority of the embodiments. The descriptions of the various embodiments above tend to emphasize the differences between the various embodiments; their similarities or commonalities can be referred to mutually, and for the sake of brevity, they will not be repeated here.

[0160] In this article, the term "and / or" is merely a description of the relationship between related objects, indicating that there can be three kinds of relationships. For example, object A and / or object B can represent three situations: object A exists alone, object A and object B exist simultaneously, and object B exists alone.

[0161] It should be noted that, in this document, the terms "comprising," "including," or any other variations thereof are intended to cover non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements includes not only those elements but also other elements not expressly listed, or elements inherent to such a process, method, article, or apparatus. Unless otherwise specified, an element defined by the phrase "comprising one..." does not exclude the presence of other identical elements in the process, method, article, or apparatus that includes that element.

[0162] In the several embodiments provided in this application, it should be understood that the disclosed devices and methods can be implemented in other ways. The embodiments described above are merely illustrative. For example, the division of modules is only a logical functional division, and in actual implementation, there may be other division methods, such as: multiple modules or components can be combined, or integrated into another system, or some features can be ignored or not executed. In addition, the coupling, direct coupling, or communication connection between the various components shown or discussed can be through some interfaces, and the indirect coupling or communication connection between devices or modules can be electrical, mechanical, or other forms.

[0163] The modules described above as separate components may or may not be physically separate. The components shown as modules may or may not be physical modules. They may be located in one place or distributed across multiple network units. Some or all of the modules may be selected to achieve the purpose of this embodiment according to actual needs.

[0164] In addition, each functional module in the various embodiments of this application can be integrated into one processing unit, or each module can be a separate unit, or two or more modules can be integrated into one unit; the integrated modules can be implemented in hardware or in the form of hardware plus software functional units.

[0165] Those skilled in the art will understand that all or part of the steps of the above method embodiments can be implemented by hardware related to program instructions. The aforementioned program can be stored in a computer-readable storage medium. When the program is executed, it performs the steps of the above method embodiments. The aforementioned storage medium includes various media that can store program code, such as mobile storage devices, read-only memory (ROM), magnetic disks, or optical disks.

[0166] Alternatively, if the integrated units described above are implemented as software functional modules and sold or used as independent products, they can also be stored in a computer-readable storage medium. Based on this understanding, the technical solutions of the embodiments of this application, or the parts that contribute to related technologies, can be embodied in the form of a software product. This computer software product is stored in a storage medium and includes several instructions to cause an electronic device to execute all or part of the methods described in the various embodiments of this application. The aforementioned storage medium includes various media capable of storing program code, such as mobile storage devices, ROMs, magnetic disks, or optical disks.

[0167] The methods disclosed in the several method embodiments provided in this application can be arbitrarily combined without conflict to obtain new method embodiments.

[0168] The features disclosed in the several product embodiments provided in this application can be arbitrarily combined without conflict to obtain new product embodiments.

[0169] The features disclosed in the several method or device embodiments provided in this application can be arbitrarily combined without conflict to obtain new method or device embodiments.

[0170] The above description is merely an embodiment of this application, but the scope of protection of this application is not limited thereto. Any variations or substitutions that can be easily conceived by those skilled in the art within the scope of the technology disclosed in this application should be included within the scope of protection of this application. Therefore, the scope of protection of this application should be determined by the scope of the claims.

Claims

1. An information exchange method, characterized in that, The method includes: When the first service of the first user identification module SIM card of the electronic device ends, if the first SIM card receives a cell handover command sent by the first network device, it is prohibited to report the target event to the second network device. The target event is used to trigger the second network device to send a redirection command to the first SIM card. The first network device and the second network device may be the same or different. The redirection command triggers the first SIM card to release the RRC connection.

2. The method according to claim 1, characterized in that, The first service is executed by the first SIM card in a New Radio (NR) network scenario. The step of prohibiting the reporting of target events to the second network device if the first SIM card receives a cell handover command from the first network device includes: If the first SIM card receives a cell handover command sent by the first network device, and the cell handover command indicates a handover to a first target cell belonging to the Long Term Evolution (LTE) network standard, then reporting the target event to the second network device is prohibited. The second network device is different from the first network device.

3. The method according to claim 1, characterized in that, If the first SIM card receives a cell handover command sent by the first network device, then it is prohibited from reporting the target event to the second network device, including: If the first SIM card receives a cell handover command sent by the first network device, and the cell handover command indicates inter-system cell handover, then reporting the target event to the second network device is prohibited. The second network device is different from the first network device.

4. The method according to claim 3, characterized in that, If the first SIM card receives a cell handover command from the first network device, and the cell handover command indicates inter-system cell handover, then reporting the target event to the second network device is prohibited, including: If the first SIM card receives a cell handover command sent by the first network device, the first radio access technology (RAT) information corresponding to the first SIM card when the first service ends is compared with the current second RAT information. If the first RAT information is inconsistent with the second RAT information, it is determined that the cell handover command indicates inter-system cell handover, and reporting of the target event to the second network device is prohibited.

5. The method according to claim 1, characterized in that, The method further includes: If the first SIM card does not receive the cell handover command when the first service of the first user identification module SIM card of the electronic device ends, the target event is reported to the first network device.

6. The method according to claim 1, characterized in that, The first service is performed by the first SIM card in an NR network scenario, and the method further includes: If a cell handover command is received from a first network device when the first service of the first SIM card of an electronic device ends, and the cell handover command indicates a handover to a first target cell belonging to the NR network standard, then the target event is reported to the second network device, which is the same as the first network device.

7. The method according to claim 5 or 6, characterized in that, After reporting the target event to the second network device, the method further includes: The first SIM card responds to the redirection command sent by the second network device, thereby controlling the first SIM card to release the Radio Resource Control (RRC) connection.

8. The method according to claim 7, characterized in that, The method further includes: The target frequency point corresponding to the second target cell is determined using the first SIM card according to the redirection command; Based on the target frequency, the first SIM card is controlled to reside in the second target cell, and the TAU process is initiated.

9. The method according to any one of claims 1-6, characterized in that, After prohibiting the reporting of target events to the second network device, the method further includes: Control the first SIM card to start the TAU process.

10. The method according to any one of claims 1-6, characterized in that, The first SIM card is a non-data SIM card, and the first service includes voice service; or, The first SIM card is a SIM card pre-designated by the user, and the first service includes voice service and / or data service.

11. The method according to any one of claims 1-6, characterized in that, The target event includes event A2.

12. The method according to any one of claims 1-6, characterized in that, The first service includes a voice call service, and the method further includes, in the event that the first service of the first SIM card of the electronic device has ended: When the first SIM card performs data services, the data services are switched to the second SIM card of the electronic device. The first SIM card corresponds to a first network standard, and the second SIM card corresponds to a second network standard. The network speed of the first network standard is lower than the network speed of the second network standard.

13. The method according to any one of claims 1-6, characterized in that, The method further includes: Identify the services running on the second SIM card of the electronic device; When the service running on the second SIM card is the second service, it is detected whether the first SIM card receives a cell handover command sent by the first network device. The second service refers to real-time data service.

14. An information interaction device, characterized in that, include: The event reporting unit is used to prevent the reporting of a target event to the second network device if the first SIM card receives a cell handover command sent by the first network device when the first service of the first user identification module SIM card of the electronic device ends. The target event is used to trigger the second network device to send a redirection command to the first SIM card. The second network device may be the same as or different from the first network device. The redirection command triggers the first SIM card to release the RRC connection.

15. An electronic device, characterized in that, include: transceiver; Memory containing executable program code; and the processor coupled to the memory; The transceiver is used to receive or transmit signals, and the processor calls the executable program code stored in the memory. When the executable program code is executed by the processor, the processor implements the method as described in any one of claims 1-13.

16. A chip, characterized in that, It includes a processor and a memory, the memory being used to store code instructions, and the processor being used to execute the code instructions to perform the method as described in any one of claims 1-13.

17. A computer-readable storage medium having executable program code stored thereon, characterized in that, When the executable program code is executed by the processor, it implements the method as described in any one of claims 1-13.