Bank self-service terminal system, method and equipment supporting barrier-free service
By introducing blind display and keyboard structures in the bank self -service terminal system, combined with the voice module, the problem of inconvenient use of bank self -service terminal devices for people with vision disorders, realizing the efficient, accuracy and privacy of blind people's independent operations and banking business handling Essence
Patent Information
- Application Number
- CN202411367405.9
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-09-29
- Publication Date
- 2025-01-21
AI Technical Summary
Bank self-service terminal equipment is inconvenient for people with vision impairment, and it is difficult to provide barrier-free services.
A bank self-service terminal system that supports barrier-free services is designed, including a terminal main screen system and a display for the blind. Braille patterns are formed through the dial array and dial driving mechanism, and combined with the keyboard structure and voice module, the blind can operate independently.
It enables blind people to independently obtain text and patterns in the terminal home screen system, ensuring privacy, reducing personal privacy leakage, and improving the efficiency and accuracy of banking business processing.
Smart Images

Figure CN119339485A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the field of bank terminal operation, and in particular to a bank self-service terminal system, method and equipment supporting barrier-free services. Background Art
[0002] With the advancement of technology and the increasing awareness of barrier-free services in society, more and more public places are beginning to pay attention to how to provide better service experience for people with disabilities. Bank self-service terminal equipment (such as ATMs, smart teller machines, etc.) has become an indispensable part of people's daily lives, but for people with disabilities such as visual impairments and hearing impairments, there are still many inconveniences in using these devices. Summary of the invention
[0003] The technical problem solved by the present invention is to provide a bank self-service terminal system that supports barrier-free services and is convenient for blind people to operate independently.
[0004] The technical solution adopted by the present invention to solve the technical problem is: a bank self-service terminal system supporting barrier-free services, comprising a terminal main screen system and a blind display located on one side of the terminal main screen system;
[0005] The display for the blind includes a needle disk array and a needle disk driving mechanism for driving the needle disk array to form different Braille patterns, and also includes a needle disk control module for controlling the needle disk driving mechanism to perform different control actions. A keyboard structure is provided on one side of the display;
[0006] It also includes a control module, which is used to connect with the terminal main screen system, the needle disk control module and the keyboard structure signal. The control module is used to send the display interface of the terminal main screen system to the needle disk control module, and control the needle disk drive mechanism through the needle disk control module so that the needle disk array forms different Braille patterns. At the same time, the control module is used to receive feedback operations of the keyboard structure and feed back the feedback operations to the terminal main screen system.
[0007] Furthermore, a mechanical selection button is provided on one side of the terminal main screen system, the mechanical selection button is connected to the control module, and the mechanical selection button includes a large font option button and a blind display option button.
[0008] Furthermore, it also includes a voice module connected to the terminal main screen system, and the voice module is used to provide voice prompts for operations at each stage.
[0009] Furthermore, a bank card insertion slot is provided on the terminal main screen system, a vibration module is provided on one side of the bank card insertion slot, and the vibration module is connected to the terminal main screen system. When the bank card is correctly inserted into the bank card insertion slot, the vibration module vibrates.
[0010] Furthermore, the keyboard structure includes numeric keys and a plurality of banking function keys, and each of the keys is provided with a raised Braille character.
[0011] The present invention also discloses a method for using a bank self-service terminal supporting barrier-free services, including the bank self-service terminal system supporting barrier-free services described above, including the following steps:
[0012] Accessibility assistance type selection steps: select the corresponding accessibility assistance type and enter the corresponding barrier-free transaction interface;
[0013] Accessible operation steps: Perform bank self-service terminal business operations through the bank's accessible auxiliary functions.
[0014] Furthermore, in the barrier-free assistance type selection step, specifically: selecting and pressing a large font option button or a blind display option button in a mechanical selection button;
[0015] When the large font option button is pressed, the display for the blind does not work, and the fonts in the terminal main screen system appear in large fonts;
[0016] When the blind display option button is pressed, the blind display works.
[0017] Furthermore: when the blind display is working, the control module sends the display interface of the terminal main screen system to the needle dial control module, the needle dial control module controls the needle dial driving mechanism, drives the needle dial array to form different Braille patterns, obtains information through the blind patterns and inputs feedback information through the keyboard structure, and the control module feeds back the feedback information to the terminal main screen system to complete the business operation.
[0018] The present invention also discloses a computer-readable storage medium, on which a computer program is stored. The computer program is executed by a processor to perform the steps of the method for using a bank self-service terminal supporting barrier-free services.
[0019] The present invention also discloses a computer device, comprising a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other via the communication bus; wherein:
[0020] The memory is used to store computer programs;
[0021] The processor is used to execute the steps of the above-mentioned method for using a bank self-service terminal supporting barrier-free services by running the program stored in the memory.
[0022] The beneficial effects of the present invention are:
[0023] 1. The present invention enables the blind to independently obtain the text and patterns in the terminal main screen system through the setting of the blind display, and at the same time ensures its privacy during the acquisition, thereby reducing the leakage of personal privacy.
[0024] 2. The keyboard structure of the present invention can achieve accuracy in filling in information and prevent the possibility of pressing the wrong position during operation.
[0025] 3. In the present invention, the voice module can be used to remind the user of each business process, thereby improving the efficiency of bank business processing. BRIEF DESCRIPTION OF THE DRAWINGS
[0026] Figure 1 This is a schematic diagram of module connections of a bank self-service terminal system supporting barrier-free services according to an embodiment of the present application.
[0027] Figure 2 This is a structural schematic diagram of a needle disk control module of a bank self-service terminal system supporting barrier-free services in an embodiment of the present application.
[0028] Marked in the figure: base plate 1, needle 2, energized coil 3, return spring 4. DETAILED DESCRIPTION
[0029] In order to make the above-mentioned objects, features and advantages of the present invention more obvious and easy to understand, the specific embodiments of the present invention are described in detail below with reference to the accompanying drawings.
[0030] like Figure 1 As shown, the present invention discloses a first embodiment, which discloses a bank self-service terminal system supporting barrier-free services, including a terminal main screen system and a blind display located on one side of the terminal main screen system;
[0031] The display for the blind includes a needle disk array and a needle disk driving mechanism for driving the needle disk array to form different Braille patterns, and also includes a needle disk control module for controlling the needle disk driving mechanism to perform different control actions. A keyboard structure is provided on one side of the display;
[0032] It also includes a control module, which is used to connect with the terminal main screen system, the needle disk control module and the keyboard structure signal. The control module is used to send the display interface of the terminal main screen system to the needle disk control module, and control the needle disk drive mechanism through the needle disk control module so that the needle disk array forms different Braille patterns. At the same time, the control module is used to receive feedback operations of the keyboard structure and feed back the feedback operations to the terminal main screen system.
[0033] It should be explained that the needle disk array described above is composed of a plurality of needles that can be raised and lowered autonomously and arranged in sequence. When different text or patterns are displayed on the terminal main screen system, the needle disk array can display Braille characters in the needle disk array according to the Braille corresponding to different texts and the raising and lowering of different needles.
[0034] It should be explained that the needle disk driving mechanism can be of various structural forms, such as mechanical drive, pneumatic drive, etc. The driving structure in the present structure is described as follows: the needle disk driving mechanism includes a base plate 1, a mounting frame is provided on the base plate, a through hole for guiding the needle 2 is provided in the mounting frame, the needle 2 is a magnetic body, a plurality of energized coils 3 are provided on the base plate 1, the energized coils 3 correspond one to one with the needle 2, and a return spring 4 is provided between the bottom of the needle 2 and the base plate.
[0035] During specific operation, when the needle 2 needs to be driven to retract, the corresponding energized coil 3 is conductive, and the needle 2 is pulled down under the action of electromagnetic induction. When the needle 2 needs to be extended, the energized coil 3 is powered off, the electromagnetic induction effect disappears, and the needle rebounds under the action of the reset spring 4.
[0036] During specific operation, when entering the blind mode, the control module sends the display interface of the terminal main screen system to the needle dial control module. The needle dial control module controls the needle dial driving mechanism, drives the needle dial array to form different Braille patterns, obtains information through the blind patterns and inputs feedback information through the keyboard structure. The control module feeds back the feedback information to the terminal main screen system to complete the business operation.
[0037] The present invention can realize that the blind can independently obtain the text and pattern in the terminal main screen system through the setting of the blind display, and can also ensure its privacy when obtaining, reducing the leakage of personal privacy. At the same time, the present invention can realize the accuracy when filling in information through the setting of the keyboard structure, and prevent the possibility of pressing the wrong position during operation.
[0038] In this embodiment, a mechanical selection button is provided on one side of the terminal main screen system, the mechanical selection button is connected to the control module, and the mechanical selection button includes a large font option button and a blind display option button.
[0039] Specifically, when selecting, people with poor eyesight can select the large font option button to make the font in the terminal main screen system appear in large font mode. When they are blind, they can select the blind display option button to make the blind display work.
[0040] In this structure, by setting the mechanical selection button, the auxiliary mode can be selected before the business starts, thereby facilitating the visually impaired people to perform banking business operations.
[0041] In this embodiment, a voice module connected to the terminal main screen system is also included, and the voice module is used to provide voice prompts for operations in each stage.
[0042] During the specific business operation process, the voice module can provide voice prompts for the operations at each stage, and the voice prompts will not leak personal privacy issues. They only report the processes and problems. Therefore, the setting of the voice module can realize reminders for each business processing process, thereby improving the efficiency of banking business processing.
[0043] In this embodiment, a bank card insertion slot is provided on the terminal main screen system, and a vibration module is provided on one side of the bank card insertion slot. The vibration module is connected to the terminal main screen system. When the bank card is correctly inserted into the bank card insertion slot, the vibration module vibrates.
[0044] Specifically, when a bank card needs to be inserted during a business transaction, the operator inserts the bank card into the bank card insertion slot. After accurate insertion, the vibration module vibrates to remind the operator that the bank card has been successfully inserted into the bank card insertion slot, thereby ensuring the accuracy of the insertion.
[0045] In this structure, the vibration module can be set to remind the operator to insert the bank card accurately, thereby reminding the operator to proceed to the next step.
[0046] In this embodiment, the keyboard structure includes numeric keys and a plurality of banking function keys, and each of the keys is provided with a raised Braille character.
[0047] It should be explained that the banking function keys mentioned above may be confirmation keys, previous keys, next keys, etc.
[0048] In this structure, by providing raised Braille characters on each key, precise control of each key is achieved, thereby reducing the possibility of pressing the wrong key.
[0049] The present invention discloses a second embodiment. The second embodiment discloses a method for using a bank self-service terminal supporting barrier-free services, including the bank self-service terminal system supporting barrier-free services described above, comprising the following steps:
[0050] Accessibility assistance type selection steps: select the corresponding accessibility assistance type and enter the corresponding barrier-free transaction interface;
[0051] Accessible operation steps: Perform bank self-service terminal business operations through the bank's accessible auxiliary functions.
[0052] Specifically, the barrier-free assistance type selection step includes: selecting and pressing a large font option button or a blind display option button in a mechanical selection button;
[0053] When the large font option button is pressed, the display for the blind does not work, and the fonts in the terminal main screen system appear in large fonts;
[0054] When the blind display option button is pressed, the blind display works.
[0055] This method can realize the selection of the auxiliary mode before the business starts by setting the mechanical selection button, thereby facilitating the visually impaired people to perform banking business operations.
[0056] Specifically, when the blind display is working, the control module sends the display interface of the terminal main screen system to the needle dial control module. The needle dial control module controls the needle dial driving mechanism, drives the needle dial array to form different Braille patterns, obtains information through the blind patterns and inputs feedback information through the keyboard structure. The control module feeds back the feedback information to the terminal main screen system to complete the business operation.
[0057] In this method, the blind can independently obtain the text and patterns in the terminal main screen system through the setting of the blind display, and at the same time, the privacy can be guaranteed during the acquisition, thereby reducing the leakage of personal privacy.
[0058] The present invention also discloses a third embodiment, which is a computer-readable storage medium having a computer program stored thereon. When the computer program is executed by a processor, the steps of the method for using a bank self-service terminal supporting barrier-free services are implemented.
[0059] In addition, the computer-readable storage medium of this embodiment may adopt any combination of one or more computer-readable storage media, wherein the computer-readable storage medium includes electrical, optical, electromagnetic, infrared or semiconductor systems, devices or components, or any combination thereof.
[0060] The present invention also discloses a fourth embodiment, which is a computer device, including a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other through the communication bus; wherein:
[0061] The memory is used to store computer programs;
[0062] The processor is used to execute the steps of the above-mentioned method for using a bank self-service terminal supporting barrier-free services by running the program stored in the memory.
[0063] As an embodiment of the present invention, the communication bus mentioned in the above terminal can be a Peripheral Component Interconnect (PCI) bus or an Extended Industry Standard Architecture (EISA) bus, etc. The communication bus can be divided into an address bus, a data bus, a control bus, etc.
[0064] As an implementation mode of the present invention, the communication interface is used for communication between the above-mentioned terminal and other devices.
[0065] As an embodiment of the present invention, the memory may include a random access memory (RAM) or a non-volatile memory, such as at least one disk memory. Optionally, the memory may also be at least one storage device located away from the aforementioned processor.
[0066] As an embodiment of the present invention, the above-mentioned processor can be a general-purpose processor, including a central processing unit (CPU), a network processor (NP), etc.; it can also be a digital signal processor (DSP), an application specific integrated circuit (ASIC), a field programmable gate array (FPGA) or other programmable logic devices, discrete gates or transistor logic devices, discrete hardware components.
[0067] Different from the prior art, the present invention enables the blind to independently obtain the text and patterns in the terminal main screen system through the setting of the blind display, while ensuring its privacy during the acquisition and reducing the leakage of personal privacy. At the same time, the present invention can achieve accuracy when filling in information through the setting of the keyboard structure and prevent the possibility of pressing the wrong position during operation.
[0068] The specific embodiments described above further illustrate the objectives, technical solutions and beneficial effects of the present invention in detail. It should be understood that the above description is only a specific embodiment of the present invention and is not intended to limit the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and principles of the present invention should be included in the protection scope of the present invention.
Claims
1. A bank self-service terminal system supporting barrier-free services, characterized in that: It includes a terminal main screen system and a blind person display located on one side of the terminal main screen system; The display for the blind includes a needle disk array and a needle disk driving mechanism for driving the needle disk array to form different Braille patterns, and also includes a needle disk control module for controlling the needle disk driving mechanism to perform different control actions. A keyboard structure is provided on one side of the display; It also includes a control module, which is used to connect with the terminal main screen system, the needle disk control module and the keyboard structure signal. The control module is used to send the display interface of the terminal main screen system to the needle disk control module, and control the needle disk drive mechanism through the needle disk control module so that the needle disk array forms different Braille patterns. At the same time, the control module is used to receive feedback operations of the keyboard structure and feed back the feedback operations to the terminal main screen system.
2. The bank self-service terminal system supporting barrier-free services as claimed in claim 1, characterized in that: A mechanical selection button is arranged on one side of the terminal main screen system, the mechanical selection button is connected to the control module, and the mechanical selection button includes a large font option button and a blind display option button.
3. The bank self-service terminal system supporting barrier-free services as claimed in claim 1, characterized in that: It also includes a voice module connected to the terminal main screen system, and the voice module is used to provide voice prompts for operations at each stage.
4. The bank self-service terminal system supporting barrier-free services as claimed in claim 1, characterized in that: The terminal main screen system is provided with a bank card insertion slot, and a vibration module is provided on one side of the bank card insertion slot. The vibration module is connected to the terminal main screen system. When the bank card is correctly inserted into the bank card insertion slot, the vibration module vibrates.
5. The bank self-service terminal system supporting barrier-free services as claimed in claim 1, characterized in that: The keyboard structure comprises numeric keys and a plurality of banking function keys, each of which is provided with a raised Braille character.
6. A method for using a bank self-service terminal supporting barrier-free services, comprising the bank self-service terminal system supporting barrier-free services as claimed in any one of claims 1 to 5, characterized in that: The steps include: Accessibility assistance type selection steps: select the corresponding accessibility assistance type and enter the corresponding barrier-free transaction interface; Accessible operation steps: Perform bank self-service terminal business operations through the bank's accessible auxiliary functions.
7. The method for using a bank self-service terminal supporting barrier-free services as claimed in claim 6, characterized in that: The barrier-free assistance type selection step specifically includes: selecting and pressing a large font option button or a blind display option button in a mechanical selection button; When the large font option button is pressed, the display for the blind does not work, and the fonts in the terminal main screen system appear in large fonts; When the blind display option button is pressed, the blind display works.
8. The method for using a bank self-service terminal supporting barrier-free services as claimed in claim 7, characterized in that: When the blind display is working, the control module sends the display interface of the terminal main screen system to the needle dial control module. The needle dial control module controls the needle dial driving mechanism, drives the needle dial array to form different Braille patterns, obtains information through the blind patterns and inputs feedback information through the keyboard structure. The control module feeds back the feedback information to the terminal main screen system to complete the business operation.
9. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, which, when executed by a processor, implements the steps of the method for using a bank self-service terminal supporting barrier-free services as described in any one of claims 6 to 8.
10. A computer device, characterized in that: It includes a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other through the communication bus; wherein: The memory is used to store computer programs; The processor is used to execute the steps of the method for using a bank self-service terminal supporting barrier-free services according to any one of claims 6 to 8 by running the program stored in the memory.
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