Public benefit activity service management system

Abstract

The invention provides a public welfare activity service management system, which comprises an organization management module, a wish pool management module, a platform management module and a gift management module, and is used for executing a public welfare activity service management method. The method comprises the following steps: S1, performing user management, organization management and role limit right management through an organization management module; s2, performing wish publishing, wish browsing and claiming and wish progress tracking through a wish pool management module; s3, announcement publishing, data statistics and analysis and system maintenance are carried out through a platform management module; and S4, gift exchange and gift inventory management are performed through a gift management module. The system can improve the public welfare activity management efficiency, further has remarkable beneficial effects in the aspects of optimizing public welfare activity resource allocation, enhancing the satisfaction degree of volunteers and the like, and is of great significance in promoting the construction and development of an intelligent public welfare activity management system.

Description

Technical Field

[0001] The present invention relates to the technical field of public welfare activity service management, and in particular to a public welfare activity service management system. Background Art

[0002] With the acceleration of urbanization and the diversification of volunteers' life needs, the traditional public welfare activity management method can no longer meet the efficient and convenient management needs of modern public welfare activities. The traditional management method has problems such as poor information circulation, slow response speed, and low service efficiency, which seriously affects the effect and quality of public welfare activity management. Therefore, the present invention aims to realize the digitalization and intelligence of public welfare activity management and improve management efficiency and service quality by constructing a new public welfare activity service management system. Summary of the invention

[0003] In view of this, the object of the present invention is to provide a public welfare activity service management system to at least solve the above problems.

[0004] The technical solution adopted by the present invention is as follows:

[0005] A public welfare activity service management system, the system includes an organization management module, a wish pool management module, a platform management module and a gift management module, the system is used to execute a public welfare activity service management method, the method includes the following steps:

[0006] S1. User management, organizational management, and role limitation management are performed through the organization management module;

[0007] S2. Publish wishes, browse and claim wishes, and track the progress of wishes through the wish pool management module;

[0008] S3. Announcement release, data statistics and analysis, and system maintenance are carried out through the platform management module;

[0009] S4. Manage gift redemption and gift inventory through the gift management module.

[0010] Furthermore, in step S1, user management, organizational structure management and role limitation management are performed through the organization management module as follows:

[0011] User management: responsible for the registration, authentication, authority allocation and information maintenance of users, volunteers and administrators;

[0012] Organizational structure management: building and maintaining organizational structures, including service teams and management departments;

[0013] Role permission management: Assign different operation permissions according to user, volunteer, and administrator roles.

[0014] Furthermore, in step S2, the wish pool management module is used to publish wishes, browse and claim wishes, and track the progress of wishes. Specifically,

[0015] Wish Listing: Users publish their needs or wishes to form a wish pool;

[0016] Browsing and claiming wishes: Volunteers browse the wishes in the wish pool and choose to claim or provide services according to their own abilities in order to earn points;

[0017] Wish progress tracking: By recording the entire process of a wish from publication to completion, including claim status, service progress, and completion time.

[0018] Furthermore, in step S3, announcement release, data statistics and analysis, and system maintenance are performed through the platform management module as follows:

[0019] Notice and announcement release: release of cultural introductions of public welfare activities, news of public welfare activities, event notices, and policy interpretation information;

[0020] Data statistics and analysis: collect and analyze users in the system, volunteer activity, and user wish fulfillment status;

[0021] System maintenance: Management personnel are responsible for the basic configuration, parameter adjustment, data backup and recovery operations of the system.

[0022] Furthermore, in step S4, gift exchange and gift inventory management are managed through the gift management module as follows:

[0023] Gift redemption includes sub-modules: points inquiry, gift browsing, gift selection, redemption application submission, redemption confirmation and collection, points deduction and recording;

[0024] Points query: Volunteers can check their own points balance by logging into the system;

[0025] Gift browsing: The system should display a gift redemption mall or catalog, listing all redeemable gifts and their corresponding points requirements;

[0026] Choose gifts: Volunteers can choose the gifts they want to redeem in the gift redemption mall or catalog based on their points balance and preferences;

[0027] Submit a redemption application: After the volunteer selects a gift, he / she submits a redemption application. The system checks whether the volunteer has enough points and prompts the redemption result.

[0028] Confirmation and collection of exchange: After the volunteer's exchange application is approved, the system will generate an exchange voucher. The volunteer can use this voucher to collect the gift at the designated location, or directly complete the exchange process for gifts that support online exchange;

[0029] Points deduction and record: After the redemption is successful, the system will deduct the corresponding amount from the volunteer's points and update the points record. At the same time, a redemption record will be generated for the volunteer to query;

[0030] Gift inventory management includes sub-modules: classification management, registration and warehousing, storage management, outbound management, inventory monitoring, and data analysis;

[0031] Classification management: Classify gifts according to their nature and usage characteristics;

[0032] Registration and warehousing: Newly purchased gifts are registered and warehousing, including the gift name, specifications, quantity, unit price, supplier information, and a warehousing order is generated, and inventory data is updated;

[0033] Storage management: reasonably arrange the storage location and method according to the characteristics and storage requirements of the gifts;

[0034] Outbound delivery management: When volunteers redeem gifts, the system generates an outbound delivery order based on the redemption record and updates the inventory data;

[0035] Inventory monitoring: The system monitors inventory conditions, including the inventory quantity of various gifts and the minimum inventory warning. When the inventory quantity is lower than the warning value, the administrator is reminded to replenish or adjust the purchase plan.

[0036] Data analysis: Develop strategies for gift purchase and redemption by analyzing gift inventory data.

[0037] Furthermore, it includes an editing and reprinting module, which is used to edit or reprint cultural introductions of public welfare activities, news of public welfare activities, activity notifications, and policy interpretation information.

[0038] Furthermore, it includes an interface module, which is used for external users to access and view public welfare activities or to register and authenticate external users. When the external user registration and authentication is successful, the user has the same limited rights.

[0039] Compared with the prior art, the present invention has the following beneficial effects:

[0040] Through digital management means, the system of the present invention can process a large amount of public welfare activity management data in real time, quickly respond to the wishes of volunteers, reduce manual intervention, and significantly reduce management costs and time costs. The present invention can also improve the efficiency of public welfare activity management, optimize the allocation of public welfare activity resources, and enhance the satisfaction of volunteers. It has significant beneficial effects and is of great significance to promoting the construction and development of smart public welfare activity management systems. BRIEF DESCRIPTION OF THE DRAWINGS

[0041] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings required for use in the description of the embodiments will be briefly introduced below. Obviously, the drawings described below are only preferred embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work.

[0042] Figure 1 It is a schematic diagram of the overall structure of a public welfare activity service management system proposed in an embodiment of the present invention.

[0043] Figure 2 It is a schematic diagram of the overall flow of a public welfare activity service management method implemented in a public welfare activity service management system proposed in an embodiment of the present invention. DETAILED DESCRIPTION

[0044] The principles and features of the present invention are described below in conjunction with the accompanying drawings. The enumerated embodiments are only used to explain the present invention and are not used to limit the scope of the present invention.

[0045] Reference Figure 1 and Figure 2 The present invention provides a public welfare activity service management system, the system includes an organization management module, a wish pool management module, a platform management module and a gift management module, the system is used to execute a public welfare activity service management method, the method includes the following steps:

[0046] S1. User management, organizational management, and role limitation management are performed through the organization management module;

[0047] S2. Publish wishes, browse and claim wishes, and track the progress of wishes through the wish pool management module;

[0048] S3. Announcement release, data statistics and analysis, and system maintenance are carried out through the platform management module;

[0049] S4. Manage gift redemption and gift inventory through the gift management module.

[0050] For example, by setting up an organization management module, a wish pool management module, a platform management module and a gift management module, and having each module work together to improve the efficiency and quality of public welfare activities services, enhance the sense of participation and satisfaction of volunteers, and thus achieve effective integration and utilization of public welfare activities resources.

[0051] In step S1, user management, organizational structure management and role limitation management are performed through the organization management module as follows:

[0052] User management: responsible for the registration, authentication, authority allocation and information maintenance of users, volunteers and administrators;

[0053] Organizational structure management: building and maintaining organizational structures, including service teams and management departments;

[0054] Role permission management: Assign different operation permissions according to user, volunteer, and administrator roles.

[0055] For example, for user management, the accuracy and security of user information can be ensured by registering, authenticating, allocating permissions and maintaining information of users, volunteers and administrators. For organizational structure management, a clear hierarchical relationship can be formed by building and maintaining an organizational structure, including service teams, management departments, etc., to facilitate management and coordination. For role permission management, different operating permissions can be assigned according to the roles of users, volunteers and administrators to ensure the standardization and security of system use. For example, an administrator can modify a user's permission to publish a wish, or an administrator can modify the team a volunteer is in.

[0056] In step S2, the wish pool management module is used to publish wishes, browse and claim wishes, and track the progress of wishes. Specifically:

[0057] Wish Listing: Users publish their needs or wishes to form a wish pool;

[0058] Browsing and claiming wishes: Volunteers browse the wishes in the wish pool and choose to claim or provide services according to their own abilities in order to earn points;

[0059] Wish progress tracking: By recording the entire process of a wish from publication to completion, including claim status, service progress, and completion time.

[0060] For example, in order to improve the service quality of public welfare activities, users can publish their needs or wishes to form a wish pool for volunteers to browse and claim. Volunteers browse the wishes in the wish pool and choose to claim and provide help or services according to their own abilities. The system can record the entire process from the publication to the completion of the wish, including the claim status, service progress, completion time, etc., to facilitate administrator tracking.

[0061] In step S3, announcement release, data statistics and analysis, and system maintenance are performed through the platform management module as follows:

[0062] Notice and announcement release: release of cultural introductions of public welfare activities, news of public welfare activities, event notices, and policy interpretation information;

[0063] Data statistics and analysis: collect and analyze users in the system, volunteer activity, and user wish fulfillment status;

[0064] System maintenance: Management personnel are responsible for the basic configuration, parameter adjustment, data backup and recovery operations of the system.

[0065] For example, to help users understand the system or grasp public welfare activities

[0066] Administrators can ensure that volunteers are kept up to date with the latest news on public welfare activities by publishing information such as cultural introductions to public welfare activities, news on public welfare activities, event notifications, and policy interpretations. The platform management module can also collect and analyze information such as users and volunteer activity within the system, and the status of wish fulfillment, to provide decision-making support for public welfare activity management. Administrators are responsible for basic system configuration, parameter adjustment, data backup and recovery, and other operation and maintenance tasks to ensure stable system operation.

[0067] In step S4, gift exchange and gift inventory management are managed through the gift management module as follows:

[0068] Gift redemption includes sub-modules: points inquiry, gift browsing, gift selection, redemption application submission, redemption confirmation and collection, points deduction and recording;

[0069] Points query: Volunteers can check their own points balance by logging into the system;

[0070] Gift browsing: The system should display a gift redemption mall or catalog, listing all redeemable gifts and their corresponding points requirements;

[0071] Choose gifts: Volunteers can choose the gifts they want to redeem in the gift redemption mall or catalog based on their points balance and preferences;

[0072] Submit a redemption application: After the volunteer selects a gift, he / she submits a redemption application. The system checks whether the volunteer has enough points and prompts the redemption result.

[0073] Confirmation and collection of exchange: After the volunteer's exchange application is approved, the system will generate an exchange voucher. The volunteer can use this voucher to collect the gift at the designated location, or directly complete the exchange process for gifts that support online exchange;

[0074] Points deduction and record: After the redemption is successful, the system will deduct the corresponding amount from the volunteer's points and update the points record. At the same time, a redemption record will be generated for the volunteer to query;

[0075] Gift inventory management includes sub-modules: classification management, registration and warehousing, storage management, outbound management, inventory monitoring, and data analysis;

[0076] Classification management: Classify gifts according to their nature and usage characteristics;

[0077] Registration and warehousing: Newly purchased gifts are registered and warehousing, including the gift name, specifications, quantity, unit price, supplier information, and a warehousing order is generated, and inventory data is updated;

[0078] Storage management: reasonably arrange the storage location and method according to the characteristics and storage requirements of the gifts;

[0079] Outbound delivery management: When volunteers redeem gifts, the system generates an outbound delivery order based on the redemption record and updates the inventory data;

[0080] Inventory monitoring: The system monitors inventory conditions, including the inventory quantity of various gifts and the minimum inventory warning. When the inventory quantity is lower than the warning value, the administrator is reminded to replenish or adjust the purchase plan.

[0081] Data analysis: Develop strategies for gift purchase and redemption by analyzing gift inventory data.

[0082] For example, in order to achieve effective use of volunteer points and reasonable allocation of gift resources, and provide strong support for public welfare service management, in the gift management module, gift redemption allows volunteers to use their accumulated points to exchange for physical gifts or services. The specific process is as follows:

[0083] Points query: Volunteers first need to log in to the system to check their points balance. The system provides clear points details, including points acquisition methods, usage records, etc., so that volunteers can understand their points status.

[0084] Gift browsing: The system should display a gift exchange mall or catalog, listing all the gifts available for exchange and their corresponding points requirements. Gifts can be in various forms such as daily necessities, cultural products, service vouchers, etc. to meet the needs of different volunteers.

[0085] Choose gifts: Volunteers can choose the gifts they want to redeem in the gift mall according to their points balance and preferences. The system has search and filtering functions to help volunteers quickly find the target gifts.

[0086] Submit a redemption application: After the volunteer selects a gift, he / she submits a redemption application. The system can check whether the volunteer has enough points and prompt the redemption result.

[0087] Confirmation and collection of exchange: After the exchange application is approved, the system will generate an exchange voucher (such as an electronic voucher, QR code, etc.). Volunteers can use this voucher to collect the gift at the designated location, or directly complete the exchange process for gifts that support online exchange.

[0088] Points deduction and record: After the exchange is successful, the system will deduct the corresponding amount from the volunteer's points and update the points record. At the same time, the exchange record will be generated for the volunteer to query.

[0089] For gift inventory management, gift inventory management is an important part of ensuring the smooth redemption of gifts. The specific process is as follows:

[0090] Classification management: Classify gifts according to their nature, purpose and other characteristics, such as daily necessities, cultural products, service vouchers, etc. Classification helps improve the efficiency and accuracy of inventory management.

[0091] Registration: Newly purchased gifts need to be registered, including the gift name, specifications, quantity, unit price, supplier information, etc. The system can generate a storage order and update inventory data.

[0092] Storage management: According to the characteristics and storage requirements of the gifts, the storage location and method are reasonably arranged to ensure that the gifts are not damaged, deteriorated or lost during storage. At the same time, the system has an inventory counting function to regularly check and verify the inventory.

[0093] Outbound management: When volunteers redeem gifts, the system generates an outbound order based on the redemption record and updates the inventory data. Outbound operations should be accurate to avoid over-sending, under-sending or wrong delivery.

[0094] Inventory monitoring: The system can monitor inventory in real time, including the inventory quantity of various gifts, minimum inventory warning, etc. When the inventory quantity is lower than the warning value, the system can remind managers to replenish or adjust the purchase plan.

[0095] Data analysis: By analyzing gift inventory data, we can understand information such as gift popularity and sales trends, and provide a basis for the formulation of gift procurement and redemption strategies.

[0096] This embodiment includes an editing and reprinting module, which is used to edit or reprint cultural introductions of public welfare activities, news of public welfare activities, activity notifications, and policy interpretation information.

[0097] For example, by editing and reprinting the module, the efficiency and quality of information release can be improved, and the user's sense of participation and belonging can be enhanced. By timely publishing information such as cultural introductions, news, event notifications and policy interpretations of public welfare activities, it is helpful to promote communication and resource sharing within public welfare activities. Managers can edit the text of cultural introductions, news and event notifications of public welfare activities: they can enter, modify and format text content, including titles, text, paragraphs, font styles, colors, picture insertions, etc., to ensure the readability and attractiveness of the information. In addition to text content, it also supports uploading and embedding of multiple media formats such as video, audio, and pictures. Before publishing, managers can preview the edited content and check the accuracy of the layout, format and content. If problems are found, they can be modified at any time. Managers can also reprint policy interpretation information. And the reprinted content needs to go through the management review process to ensure that it complies with the values, policy requirements and laws and regulations of public welfare activities. Auditors will evaluate the authenticity, accuracy, timeliness and suitability of the content to ensure that the information released has positive significance and positive impact on users. At the same time, the system provides content management functions, allowing administrators to update, delete and archive published content to ensure the timeliness and accuracy of information.

[0098] This embodiment includes an interface module, which is used for external users to access and view public welfare activity culture or to perform external user registration and authentication. When the external user registration and authentication is successful, the user has the same limited rights.

[0099] Exemplarily, the interface module can be set to handle access requests from external users, including viewing public welfare activity culture, registration and authentication, etc., including public welfare activity culture display interface and public information browsing interface. The public welfare activity culture display interface allows external users to access and view public welfare activity culture introduction, historical evolution, special activities and other related information without logging in. The public information browsing interface is used to browse the latest announcements, upcoming event notices, etc. When an external user registers and authenticates successfully, the interface module will automatically or according to the administrator's settings assign the same permissions to the user. In this way, the user can participate in public welfare activities, view internal information, and enjoy public welfare services, just like the internal users of public welfare activities.

[0100] The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims

1. A public welfare activity service management system, characterized in that: The system includes an organization management module, a wish pool management module, a platform management module and a gift management module. The system is used to execute a public welfare activity service management method, and the method includes the following steps: S1. User management, organizational structure management and role limitation management are performed through the organization management module; S2. Publish wishes, browse and claim wishes, and track the progress of wishes through the wish pool management module; S3. Announcement release, data statistics and analysis, and system maintenance are carried out through the platform management module; S4. Manage gift redemption and gift inventory through the gift management module.

2. A public welfare activity service management system according to claim 1, characterized in that: In step S1, user management, organizational structure management and role limitation management are performed through the organization management module as follows: User management: responsible for the registration, authentication, authority allocation and information maintenance of users, volunteers and administrators; Organizational structure management: building and maintaining organizational structures, including service teams and management departments; Role permission management: Assign different operation permissions according to user, volunteer, and administrator roles.

3. A public welfare activity service management system according to claim 1, characterized in that: In step S2, the wish pool management module is used to publish wishes, browse and claim wishes, and track the progress of wishes. Specifically: Wish Listing: Users publish their needs or wishes to form a wish pool; Browsing and claiming wishes: Volunteers browse the wishes in the wish pool and choose to claim or provide services according to their own abilities in order to earn points; Wish progress tracking: By recording the entire process of a wish from publication to completion, including claim status, service progress, and completion time.

4. A public welfare activity service management system according to claim 1, characterized in that: In step S3, announcement release, data statistics and analysis, and system maintenance are performed through the platform management module as follows: Notice and announcement release: release of cultural introductions of public welfare activities, news of public welfare activities, event notices, and policy interpretation information; Data statistics and analysis: collect and analyze users in the system, volunteer activity, and user wish fulfillment status; System maintenance: Management personnel are responsible for the basic configuration, parameter adjustment, data backup and recovery operations of the system.

5. A public welfare activity service management system according to claim 1, characterized in that: In step S4, gift exchange and gift inventory management are managed through the gift management module as follows: Gift redemption includes sub-modules: points inquiry, gift browsing, gift selection, redemption application submission, redemption confirmation and collection, points deduction and recording; Points query: Volunteers can check their own points balance by logging into the system; Gift browsing: The system should display a gift redemption mall or catalog, listing all redeemable gifts and their corresponding points requirements; Choose gifts: Volunteers can choose the gifts they want to redeem in the gift redemption mall or catalog based on their points balance and preferences; Submit a redemption application: After the volunteer selects a gift, he / she submits a redemption application. The system checks whether the volunteer has enough points and prompts the redemption result. Confirmation and collection of exchange: After the volunteer's exchange application is approved, the system will generate an exchange voucher. The volunteer can use this voucher to collect the gift at the designated location, or directly complete the exchange process for gifts that support online exchange; Points deduction and record: After the redemption is successful, the system will deduct the corresponding amount from the volunteer's points and update the points record. At the same time, a redemption record will be generated for the volunteer to query; Gift inventory management includes sub-modules: classification management, registration and warehousing, storage management, outbound management, inventory monitoring, and data analysis; Classification management: Classify gifts according to their nature and usage characteristics; Registration and warehousing: Newly purchased gifts are registered and warehousing, including the gift name, specifications, quantity, unit price, supplier information, and a warehousing order is generated, and inventory data is updated; Storage management: reasonably arrange the storage location and method according to the characteristics and storage requirements of the gifts; Outbound delivery management: When volunteers redeem gifts, the system generates an outbound delivery order based on the redemption record and updates the inventory data; Inventory monitoring: The system monitors inventory conditions, including the inventory quantity of various gifts and the minimum inventory warning. When the inventory quantity is lower than the warning value, the administrator is reminded to replenish or adjust the purchase plan. Data analysis: Develop strategies for gift purchase and redemption by analyzing gift inventory data.

6. A public welfare activity service management system according to claim 4, characterized in that: It includes an editing and reprinting module, which is used to edit or reprint cultural introductions of public welfare activities, news of public welfare activities, activity notifications, and policy interpretation information.

7. A public welfare activity service management system according to claim 1, characterized in that: It includes an interface module, which is used for external users to access and view public welfare activity culture or to perform external user registration and authentication. When the external user registration and authentication is successful, the user has the same limited rights.

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