Information supervision and management method and system based on nursing home

Abstract

The invention discloses an information supervision and management method and system based on a nursing home, and relates to the technical field of information supervision and management. The method comprises the steps of obtaining health information of users in a nursing home, and screening reference users meeting requirements; obtaining feedback information of a reference user in the nursing home, and analyzing a logic structure of the feedback information to obtain an information logic degree; extracting the description condition of the feedback information, obtaining the life experience of the reference user, and judging the information forgery degree of the feedback information; objective information in the feedback information is extracted to obtain information trueness; combining the information logic degree, the information forgery degree and the information trueness to calculate the information credibility; screening feedback information reaching a preset information credibility threshold as reference information; and extracting effective content of the reference information as a reference basis for supervision and management to obtain a supervision and management result. The authenticity of information supervision and management based on the nursing home is improved.

Description

Technical Field

[0001] The present application relates to the technical field of information supervision management, and in particular, to an information supervision management method and system based on a nursing home. Background Art

[0002] With the development of the times, the establishment of nursing homes has become more and more popular. Nursing homes can provide a variety of service facilities including daily life, cultural entertainment, rehabilitation training, medical care, etc. according to the different needs and abilities of the elderly. The establishment of nursing homes has provided convenience for people's lives, and in order to protect the rights and interests of the elderly, it is necessary to supervise and manage the relevant information of nursing homes. In the existing supervision and management of nursing homes, the qualifications and various safety of nursing homes are reviewed based on the information provided by enterprises. At the same time, supervision and management are also achieved based on the feedback and opinions of the elderly as auxiliary information. However, there are cases where managers require the elderly to falsify and give false feedback, which leads to untimely and untrue supervision, and cannot fully protect the rights and interests of the elderly. Summary of the invention

[0003] The purpose of the present invention is to provide an information supervision management method and system based on a nursing home to solve the problems raised in the above background technology.

[0004] In the first aspect, the present application provides an information supervision and management method based on a nursing home, which adopts the following technical solution: Obtain health information of users in nursing homes, screen qualified users based on health information and record them as reference users; Obtain feedback information from reference users in nursing homes, analyze the logical structure of the feedback information, and obtain the logic degree of the information; Extract the description of the feedback information, obtain the life experience of the reference user, and determine the degree of falsification of the feedback information; Extract objective information from feedback information, verify whether the objective information is true, and obtain the authenticity of the information; The credibility of information is calculated by combining the logic degree, falsification degree and authenticity degree of information; Set an information credibility threshold and filter feedback information that reaches the information credibility threshold as reference information; Extract the effective content of reference information as a reference for supervision and management to obtain the supervision and management results.

[0005] Preferably, the step of obtaining health information of users in the nursing home, screening users who meet the requirements according to the health information and recording them as reference users is specifically as follows: Acquire health information of users in nursing homes, wherein the health information includes age and health status; According to the preset correlation curve between age and memory quality, the memory quality corresponding to the age is found and recorded as the basic memory quality; Obtain the user's memory health status based on the user's health information and basic memory health status; Set a memory health threshold and select users who meet the memory health threshold as reference users.

[0006] Preferably, the step of obtaining the user's memory health status according to the user's health information and basic memory health status is specifically: Extract the user's medication information based on the user's health information, and determine whether the drug affects the user's memory based on the medication information; If the drug affects the user's memory, the drug dosage is obtained, and the degree of memory impact is confirmed based on the drug dosage. The basic memory health level is added to obtain the primary memory health level; If the drug does not affect the user's memory, the basic memory health level is recorded as the primary memory health level; Extract the affected body part of the user according to the health condition and record it as the affected part, and determine whether the affected part is the brain; If the affected part is the brain, the degree of brain damage is determined based on the health status, and the degree of memory damage is determined based on the degree of brain damage; The primary memory health level and the memory damage level are superimposed to obtain the memory health level.

[0007] Preferably, the step of obtaining feedback information from reference users in the nursing home, analyzing the logical structure of the feedback information, and obtaining the logic degree of the information is specifically as follows: Obtain feedback information from reference users, simplify and divide the feedback information, and extract the basic meaning of each sentence of feedback information; Determine whether the basic meaning violates common knowledge. If the basic meaning violates common knowledge, determine that the corresponding feedback information is erroneous information; If the basic meaning does not violate common knowledge, the corresponding feedback information is judged to be non-error information; Count the error information to find the error ratio of the total feedback information. When the error ratio exceeds a preset error ratio threshold, the feedback information is judged to be invalid. Invalid feedback information is filtered out, and the logic of feedback information is obtained based on the analysis of non-error information in the valid information.

[0008] Preferably, the step of screening and removing invalid feedback information, and obtaining the information logic of the feedback information according to the non-error information in the valid information is specifically: Extract the basic meanings corresponding to the non-error information, obtain the number of basic meanings of each sentence of non-error information and record it as the ambiguity number AQ; Determine the number of non-error messages that contradict the basic meaning of each non-error message, and add up the statistics to get the number of contradictions AB; Obtain the theme of the feedback, determine the degree of relevance between the basic meaning and the theme and record it as the theme relevance AZ; Statistical correlation between non-error information AF, according to the information logic correlation function The information logic degree AX is calculated, where , , , is the scaling factor and is greater than 0.

[0009] Preferably, the steps of extracting the description of the feedback information, obtaining the life experience of the reference user, and determining the degree of falsification of the feedback information are specifically as follows: Extracting description of the feedback information, wherein the description includes description vocabulary and description style; Extract professional vocabulary from the description vocabulary, obtain the reference user's education and work experience, and determine whether the reference user matches the professional vocabulary; The number of professional terms that do not match the reference user is counted and recorded as the number of professional terms; Extract rhetorical words from the description words, determine whether the reference user matches the rhetorical words according to the reference user's education level, count the number of rhetorical words that do not match the reference user and record it as the number of rhetorical words; The number of specialties and the number of rhetoric are superimposed to obtain the number of anomalies. The ratio of the number of anomalies to the total number of descriptive words is calculated and recorded as the degree of lexical anomaly. The degree of abnormal description of the feedback information is determined according to the description style, and the degree of information falsification of the feedback information is calculated by combining the vocabulary abnormality.

[0010] Preferably, the step of determining the degree of abnormal description of the feedback information according to the description style and calculating the degree of information forgery of the feedback information in combination with the degree of vocabulary abnormality is specifically as follows: Acquire historical expression information of the reference user, and form an expression style of the reference user according to the historical expression information; Compare the similarity between the expression style and the description style and record it as style similarity; The weight ratios of vocabulary abnormality and style similarity are set respectively, and the information falsification degree is calculated according to the vocabulary abnormality, style similarity and the corresponding weight ratios.

[0011] Preferably, the step of extracting objective information from the feedback information, verifying whether the objective information is true, and obtaining the authenticity of the information is specifically: Extract objective information from the feedback information, obtain the inspection information submitted by the nursing home, and select corresponding inspection information based on the objective information; Determine whether the objective information is consistent with the corresponding inspection information, count the number of inconsistent objective information and record it as the number of objective anomalies; Count the objective information of the same type in all feedback information to determine whether the description of the objective information is consistent; If there are differences in the descriptions of all objective information, the difference degree of the objective information is extracted and recorded as the objective difference degree; The first degree of truth is obtained by combining the objective anomaly number and the objective difference degree; Extracting subjective information from the feedback information, and obtaining a second degree of truth based on the subjective information; The first degree of truth and the second degree of truth are superimposed to obtain the information truth.

[0012] Preferably, the step of extracting the subjective information from the feedback information and obtaining the second degree of truth according to the subjective information is specifically: Extract subjective information from the feedback information and determine the personal preferences of the reference user corresponding to the subjective information; Classify and sort the preferences according to the personal preferences of different reference users to obtain the standard preference order; Sort the personal preference of the reference users reflected by the subjective information to obtain the subjective preference order; Determine whether the standard preference order and the subjective preference order are consistent. If not, obtain the degree of order difference; The corresponding second degree of truth is obtained by searching according to the association curve between the preset order difference degree and the second degree of truth.

[0013] In the second aspect, the present application provides an information supervision and management system based on a nursing home, which adopts the following technical solutions: An information supervision management system based on a nursing home, comprising: The reference user module obtains the health information of users in the nursing home, screens the users who meet the requirements based on the health information and records them as reference users; The information logic module obtains the feedback information of reference users in the nursing home, analyzes the logical structure of the feedback information, and obtains the information logic degree; The information forgery module extracts the description of the feedback information, obtains the life experience of the reference user, and determines the degree of information forgery of the feedback information; The information authenticity module extracts objective information from the feedback information, verifies whether the objective information is true, and obtains the authenticity of the information; The information credibility module combines the information logic, information forgery and information authenticity to calculate the information credibility; The reference information module sets the information credibility threshold and selects the feedback information that reaches the information credibility threshold as reference information; The supervision and management module extracts the effective content of the reference information as a reference for supervision and management to obtain the supervision and management results.

[0014] In summary, the present application includes at least one of the following beneficial technical effects: 1. Based on the user's age, health condition and medication status, users with relatively normal memory are selected as reference users. The feedback information of the reference users is judged by logic degree, information forgery degree and information authenticity, and the information credibility is calculated comprehensively. After further screening based on the information credibility, the real and effective feedback information is selected as the reference basis for the information supervision and management of the nursing home, which effectively reduces the interference of false information and improves the authenticity of the information supervision and management based on the nursing home.

[0015] 2. Extract the descriptive vocabulary and description style from the feedback information, and determine the number of professional vocabulary and rhetorical vocabulary in the description vocabulary that do not match the reference user according to the reference user's education and work experience, and add them up to obtain the vocabulary abnormality. The expression style of the reference user is formed by the historical expression information of the reference user, and the style similarity is obtained after comparison with the description style. The information falsification degree is obtained by combining the vocabulary abnormality, thereby providing a reliable basis for judging the credibility of the information, improving the accuracy of data screening, and thus improving the accuracy of information supervision and management based on nursing homes.

[0016] 3. Extract objective information from the feedback information, select the inspection information submitted by the corresponding nursing home based on the objective information, and judge the authenticity of the information. At the same time, judge the authenticity of the information based on whether the descriptions of different users of the same type of objective information are consistent. And extract subjective information from the feedback information, sort the subjective information according to the preference, judge whether it is consistent with the standard preference sorting of the reference user, and judge the authenticity of the information. It is conducive to selecting more authentic data as a reference for supervision and management, improving the authenticity of information supervision and management based on nursing homes, and better protecting the rights and interests of the elderly. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] Figure 1 It is a schematic diagram of specific steps of an embodiment of an information supervision management method based on a nursing home of the present invention.

[0018] Figure 2 It is a module connection diagram of an information supervision management system embodiment based on a nursing home of the present invention. DETAILED DESCRIPTION

[0019] Below is a combination of the embodiments and Figure 1-Figure 2The present invention is further described in detail, but the embodiments of the present invention are not limited thereto.

[0020] The present invention discloses an information supervision management method based on a nursing home, which specifically comprises the following steps: Step S1, obtaining health information of users in the nursing home, screening users who meet the requirements based on the health information and recording them as reference users.

[0021] Step S2, obtaining feedback information from reference users in the nursing home, analyzing the logical structure of the feedback information, and obtaining the information logic degree.

[0022] Step S3, extracting the description of the feedback information, obtaining the life experience of the reference user, and determining the degree of falsification of the feedback information.

[0023] Step S4, extracting objective information from the feedback information, verifying whether the objective information is true, and obtaining the authenticity of the information.

[0024] Step S5, combining the information logic degree, information forgery degree and information authenticity degree, calculates the information credibility.

[0025] The weight ratios of information logic, information falsification and information authenticity are set respectively, and the information credibility is calculated according to the weight ratio.

[0026] Step S6, setting an information credibility threshold, and screening feedback information that reaches the information credibility threshold as reference information.

[0027] Step S7, extracting the effective content of the reference information as a reference for supervision and management, and obtaining the supervision and management result.

[0028] Extract the effective content from the reference information, such as whether the hygiene is good or not, whether the diet is healthy or not, and remove some useless information, such as whether the elderly feedback their children come to visit, and remove information irrelevant to the supervision and management of the nursing home. Use the effective content as a reference for supervision and management, and obtain the supervision and management results based on the reference. For example, if the elderly feedback that the hygiene is dirty and messy, the supervision and management result is that the hygiene is unqualified.

[0029] In actual application, supervision of nursing homes is conducive to protecting the rights and interests of the elderly. The supervision of nursing homes comes from the report information submitted by the nursing homes on the one hand, and from the feedback of users on the other. In the feedback information, there are behaviors such as ghostwriting and instigation, which lead to some falsified feedback information. Supervision and management based on falsified feedback information leads to inaccurate and untrue supervision, which in turn damages the rights and interests of the elderly. Therefore, screening the feedback information and selecting more authentic and reliable feedback information as the basis for supervision and management is conducive to obtaining more authentic and accurate feedback results.

[0030] The steps to obtain the health information of users in the nursing home, screen the users who meet the requirements according to the health information and record them as reference users are as follows: Step S11, obtaining health information of users in the nursing home, where the health information includes age and health status.

[0031] Step S12, searching for the memory level corresponding to the age according to the preset correlation curve between age and memory level and recording it as the basic memory level.

[0032] As people age, their memory declines.

[0033] Step S13, obtaining the user's memory health level according to the user's health information and basic memory quality.

[0034] Step S14, setting a memory health threshold, and screening users who meet the memory health threshold as reference users.

[0035] In actual use, as the elderly age, their memory will degenerate and become confused. At this time, the feedback information provided may lead to incorrect information feedback due to memory problems. Therefore, the feedback information is initially screened by the user. For example, some elderly people suffer from Alzheimer's disease, which makes them prone to forgetting things and having memory confusion. At this time, the elderly are likely to give incorrect feedback information. Incorrect feedback information not only fails to provide effective information, but also interferes with the supervision and management, and brings wrong directions and information to the supervision and management. Some elderly people have poor memory, which can also cause incorrect interference to the feedback information. For example, during the supervision and management period, the nursing home is kept clean and hygienic, but the sanitary environment is very poor at other times. However, due to the limited time of the elderly's memory, they will give feedback that it is clean and hygienic, which is inconsistent with the actual situation.

[0036] The steps of obtaining the user's memory health status according to the user's health information and basic memory health status are specifically as follows: Step S131, extracting the user's medication information based on the user's health information, and determining whether the medication affects the user's memory based on the medication information.

[0037] Step S132, if the drug affects the user's memory, the drug dosage is obtained, and the degree of memory impact is confirmed based on the drug dosage, and the basic memory health level is superimposed to obtain the primary memory health level.

[0038] The degree of memory impact is negative, and the basic memory health level is positive, so the superposition results in the primary memory health level.

[0039] Step S133: If the drug does not affect the user's memory, the basic memory health level is recorded as the primary memory health level.

[0040] Step S134, extracting the affected body parts of the user according to the health condition and recording them as the affected parts, and determining whether the affected parts are the brain.

[0041] Step S135, if the affected part is the brain, the degree of brain damage is determined based on the health condition, and the degree of memory damage is confirmed based on the degree of brain damage.

[0042] The more severe the brain damage, the more severe the memory loss. If the affected area is not the brain, the memory loss is considered to be 0.

[0043] Step S136, superimposing the primary memory health level and the memory damage level to obtain the memory health level.

[0044] The primary memory health is positive, and the memory damage is negative, so the memory health is obtained by superposition.

[0045] In actual use, some drugs, such as sedatives, sleeping pills, antidepressants, etc., may affect memory and cause memory confusion. Some elderly people need to take medicine because of their illness. The use of these drugs will affect the elderly's memory, so their memory will further decline on the basis of age. At the same time, some elderly people suffer from some diseases, such as Alzheimer's disease and vascular dementia, which will significantly affect their memory and cause memory confusion. When the elderly's memory is unhealthy, it is more difficult to provide accurate feedback information. If the elderly are affected by medication or disease, they also need to be divided into different degrees. For example, the symptoms of Alzheimer's disease are gradual. In the early stage, the patient shows mild memory impairment and decreased ability to learn and retain new knowledge, but can still provide effective feedback information. In the later stage, the condition will be very serious, especially the recent memory loss, and often forget what they do in daily life and commonly used items. Logical thinking and comprehensive analysis ability are also affected. Similarly, drugs will have side effects, and the larger the dose used, the greater the side effects.

[0046] The steps to obtain feedback information from reference users in nursing homes, analyze the logical structure of the feedback information, and obtain the logic of the information are as follows: Step S21, obtaining feedback information from reference users, simplifying the feedback information and dividing the feedback information, and extracting the basic meaning of each sentence of feedback information.

[0047] Divide the feedback information into sentences, extract keywords or phrases from each sentence or paragraph, and use algorithms such as TF-IDF and TextRank to summarize the main information of the sentence and obtain the basic meaning of the sentence.

[0048] Step S22, judging whether the basic meaning violates common knowledge, if the basic meaning violates common knowledge, judging the corresponding feedback information as error information.

[0049] Step S23: if the basic meaning does not violate common knowledge, the corresponding feedback information is determined to be non-error information.

[0050] Step S24, counting the error information to find the error ratio of the total feedback information, when the error ratio exceeds a preset error ratio threshold, it is determined that the feedback information is invalid.

[0051] Step S25, filtering and removing invalid feedback information, and obtaining the information logic of the feedback information based on the non-error information in the valid information.

[0052] In actual use, even after preliminary screening based on user information, it cannot be guaranteed that the feedback information given by all users is accurate. Some users may not be able to give correct feedback information due to unexpected events. If the feedback information given by the user directly violates common knowledge, such as the sun rises from the west, the more such errors there are, the less reliable the feedback information given by the reference user, and therefore the less effective it is for supervision and management. If there is too much invalid content, it is considered that the reference user is not sober at this time, and the feedback information provided is invalid. If there is less invalid content, it can be judged that the reference user made a slip of the tongue or a mistake caused by distraction.

[0053] The steps of filtering and removing invalid feedback information and obtaining the information logic of the feedback information according to the non-error information in the valid information are as follows: Step S251, extracting the basic meanings corresponding to the non-error information, obtaining the number of basic meanings of each sentence of non-error information and recording it as the number of ambiguities AQ.

[0054] Step S252, determining the number of non-error information that contradicts the basic meaning of each non-error information with the basic meaning of other non-error information, and superimposing and counting the contradictory numbers AB.

[0055] Extract descriptions or emotional expressions of the same thing, compare them, and determine whether the basic meaning is the same.

[0056] Step S253, obtaining the subject of the feedback, determining the degree of association between the basic meaning and the subject and recording it as the subject association degree AZ.

[0057] A keyword extraction algorithm is used to identify keywords or phrases in the text. The extraction is performed by calculating the overlap between keywords and topic vocabulary to obtain the degree of relevance between the basic meaning and the topic.

[0058] Step S254: Count the correlation degree AF ​​between non-error information, and calculate the correlation degree AF ​​according to the information logic correlation function. The information logic degree AX is calculated, where , , , is the scaling factor and is greater than 0.

[0059] In actual application, the logic of the reference user's natural language can reflect whether the reference user is sober and whether he can express his ideas accurately. The stronger the logic, the more credible the information content. If a sentence has more than one meaning, the sentence is prone to ambiguity and it is more difficult to express the reference user's ideas. For example, "Xiao Ming said he is not coming to lunch" can mean that Xiao Ming is not coming to lunch, or it can mean that Xiao Ming is not coming to lunch. It is difficult for people to accurately extract the meaning of the sentence, so the expression is inaccurate. This ambiguous sentence is also prone to misperception when referring to it. In addition, if the context is contradictory, it means that the logic of the feedback information is more confusing. For example, the reference user mentioned that the rice is a bit hard in the previous text, and said that the rice is soft in the following text. It is difficult to judge which sentence is true. When the correlation between the feedback content and the topic is lower, the correlation between the context is lower, indicating that the logic is worse.

[0060] The steps of extracting the description of the feedback information, obtaining the life experience of the reference user, and judging the degree of falsification of the feedback information are as follows: Step S31, extracting the description of the feedback information, where the description includes description vocabulary and description style.

[0061] Step S32, extracting professional vocabulary from the description vocabulary, obtaining the reference user's education background and work experience, and determining whether the reference user matches the professional vocabulary.

[0062] Step S33, counting the number of professional vocabulary that does not match the reference user and recording it as the professional quantity.

[0063] Step S34, extracting rhetorical words from the description words, judging whether the reference user matches the rhetorical words according to the educational background of the reference user, and counting the number of rhetorical words that do not match the reference user and recording them as the number of rhetoric words.

[0064] Step S35, superimposing the professional quantity and the rhetorical quantity to obtain the abnormal quantity, and calculating the ratio of the abnormal quantity to the total descriptive vocabulary quantity and recording it as the vocabulary abnormality degree.

[0065] Step S36, judging the abnormal description degree of the feedback information according to the description style, and calculating the information falsification degree of the feedback information in combination with the vocabulary abnormality degree.

[0066] In actual application, some feedback information from reference users may be written by staff members or formed through the instigation of staff members. The authenticity of this feedback information is greatly discounted and cannot provide true and reliable information. By judging based on the life experiences of reference users, the authenticity of the feedback information is obtained. First of all, the knowledge reserve of human beings is limited, and it is impossible to know all the professional terms in all industries and specialties. If the professional terms do not match the education background and work experience of the reference user, the more mismatched terms there are, the smaller the probability that the information is expressed by the reference user himself. For example, an old person who has never studied medicine hardly uses professional terms such as threshold potential and glomerular filtration rate. Regarding some rhetorical terms, if the education level of the reference user is not high, the probability of using some overly difficult idioms or advanced words will be relatively small. If a large number of difficult idioms or advanced words are suddenly used, the probability that the feedback information is expressed by the reference user personally is relatively small. For example, row upon row: like the teeth of a comb and the scales of a fish, densely arranged. The probability of an old person with a lower education level using it will be even lower. Therefore, when there are a large number of descriptive terms in the feedback information that do not match the reference user himself, the probability of forgery will be greater.

[0067] The steps for judging the degree of abnormal description of the feedback information according to the description style and calculating the information forgery degree of the feedback information in combination with the lexical abnormality degree are specifically as follows: Step S361, obtain the historical expression information of the reference user, and form the expression style of the reference user according to the historical expression information.

[0068] The historical expression information can be the daily conversations of the user or the content of the diary written by the user, etc.

[0069] Step S362, compare the similarity degree between the expression style and the description style and record it as the style similarity degree.

[0070] Step S363, respectively set the weight ratios of the lexical abnormality degree and the style similarity degree, and calculate the information forgery degree according to the lexical abnormality degree, the style similarity degree and the corresponding weight ratios.

[0071] In actual application, everyone's expression style is different. Some people will express more directly, while some people will express more euphemistically. The difference in expression style also reflects the authenticity of the feedback information. For example, direct description: directly use words and sentences to objectively and directly describe things, such as "This is a red apple". Indirect description: indirectly describe things through metaphors, symbols, etc., such as "Her smile is as warm as the spring sun". According to the different occasions and contexts, the description methods of natural language are divided into formal and informal. Formal descriptions pay attention to accuracy and rigor and are often used in written language; informal descriptions are more casual and friendly and are often used in spoken language. Therefore, different styles can also reflect whether the feedback is from the reference user himself.

[0072] The steps of extracting objective information from feedback information, verifying whether the objective information is true, and obtaining the authenticity of the information are as follows: Step S41, extract objective information from the feedback information, obtain the inspection information submitted by the nursing home, and select corresponding inspection information based on the objective information.

[0073] Step S42, determining whether the objective information is consistent with the corresponding inspection information, and counting the number of inconsistent objective information and recording it as the number of objective anomalies.

[0074] Step S43: Count the objective information of the same type in all the feedback information to determine whether the description of the objective information is consistent.

[0075] Step S44: If there are differences in the descriptions of all objective information, the difference degree of the objective information is extracted and recorded as the objective difference degree.

[0076] The objective information with the largest amount is recorded as reference information, and the ratio of objective information different from the reference information to the total objective information is counted as the objective difference degree.

[0077] Step S45, combining the objective anomaly quantity and the objective difference to obtain a first authenticity.

[0078] Step S46, extracting subjective information from the feedback information, and obtaining a second degree of truth according to the subjective information.

[0079] Step S47, superimposing the first authenticity and the second authenticity to obtain the information authenticity.

[0080] In actual application, in addition to judging whether the feedback information is forged, the feedback information needs to be verified. Distinguish objective information from subjective information, verify them separately, and obtain more accurate information authenticity. For example, objective information is the objective facts stated by the user. The user says that there are more than a dozen dishes at noon every day, so the corresponding inspection information is the purchase list of dishes. If only a few dishes are purchased in the daily purchase list, it is obviously inconsistent with the facts. Then the information content is falsified and the authenticity is reduced. The more false the objective facts described, the lower the authenticity of the information. At the same time, count whether there are differences in the description of the same objective facts. Generally speaking, the same description content should be given for the same objective facts. For example, user A says that there are 5 dishes every day, user B says that there are 7 dishes every day, and user C says that there are 6 dishes every day. If there are large differences in the descriptions of the reference users, it means that the authenticity of the event is low, and the corresponding feedback information is also low in authenticity.

[0081] The step of extracting subjective information from the feedback information and obtaining the second degree of truth according to the subjective information is specifically as follows: Step S461: extract subjective information from the feedback information, and determine the personal preference of the reference user corresponding to the subjective information.

[0082] Step S462, classify and sort the preferences according to the personal preferences of different reference users to obtain a standard preference order.

[0083] Step S463: sort the personal preference levels of the reference users reflected by the subjective information to obtain a subjective preference order.

[0084] Step S464, determining whether the standard preference order and the subjective preference order are consistent, and if not, obtaining the degree of order difference.

[0085] Step S465: searching and obtaining the corresponding second degree of truth according to the preset correlation curve between the degree of sequence difference and the second degree of truth.

[0086] In actual application, in addition to objective information that can reflect the authenticity of feedback information, subjective information can also reflect the authenticity of information. First of all, different people have different feelings, and the subjective information given is naturally different. For example, the preference order of spiciness for three users A, B, and C is C, B, and A. The three users A, B, and C evaluated the canteen meals as "a little spicy", "not spicy", and "very spicy" respectively. According to the feedback information, they are ranked B, A, and C. Obviously, the order is inconsistent, and C should be the least afraid of spiciness. B was originally ranked second, but now ranks first, one place less, accounting for 1 / 3 of the total number of digits, so the order difference is 1 / 3. A's order difference is also 1 / 3, and C's order difference is 2 / 3. The larger the order difference, the lower the second authenticity of the feedback information.

[0087] An information supervision management system based on a nursing home, by applying the above-mentioned information supervision management method based on a nursing home, comprises: The reference user module obtains the health information of users in the nursing home, screens the users who meet the requirements based on the health information and records them as reference users.

[0088] The information logic module obtains the feedback information of reference users in the nursing home, analyzes the logical structure of the feedback information, and obtains the information logic degree.

[0089] The information forgery module extracts the description of the feedback information, obtains the life experience of the reference user, and determines the degree of information forgery of the feedback information.

[0090] The information authenticity module extracts objective information from the feedback information, verifies whether the objective information is true, and obtains the information authenticity.

[0091] The information credibility module combines the information logic, information falsification and information authenticity to calculate the information credibility.

[0092] The reference information module sets an information credibility threshold and filters feedback information that reaches the information credibility threshold as reference information.

[0093] The supervision and management module extracts the effective content of the reference information as a reference for supervision and management to obtain the supervision and management results.

[0094] In actual use, the feedback information is screened, and the feedback information of some users with severe memory decline and memory confusion is screened out. Then, the authenticity of the feedback information is comprehensively judged based on the logical structure, description and objective information of the feedback information. After further screening, the real and effective feedback information is selected as the reference basis for the information supervision and management of the nursing home, and the effective information is extracted to obtain the supervision and management results. The interference of false information is effectively reduced, and the authenticity of the information supervision and management of the nursing home is improved.

[0095] The above are all preferred embodiments of the present application, and the protection scope of the present application is not limited thereto. Therefore, any equivalent changes made according to the structure, shape, and principle of the present application should be included in the protection scope of the present application.

Claims

1. A method for information supervision and management based on a nursing home, characterized in that: The following steps are involved: Obtain health information of users in nursing homes, screen qualified users based on health information and record them as reference users; Obtain feedback information from reference users in nursing homes, analyze the logical structure of the feedback information, and obtain the logic degree of the information; Extract the description of the feedback information, obtain the life experience of the reference user, and determine the degree of falsification of the feedback information; Extract objective information from feedback information, verify whether the objective information is true, and obtain the authenticity of the information; The credibility of information is calculated by combining the logic degree, falsification degree and authenticity degree of information; Set an information credibility threshold and filter feedback information that reaches the information credibility threshold as reference information; Extract the effective content of reference information as a reference for supervision and management to obtain the supervision and management results.

2. According to claim 1, the information supervision management method based on the nursing home is characterized in that: The steps of obtaining the health information of users in the nursing home, screening the users who meet the requirements according to the health information and recording them as reference users are specifically as follows: Acquire health information of users in nursing homes, wherein the health information includes age and health status; According to the preset correlation curve between age and memory quality, the memory quality corresponding to the age is found and recorded as the basic memory quality; Obtain the user's memory health status based on the user's health information and basic memory health status; Set a memory health threshold and select users who meet the memory health threshold as reference users.

3. The information supervision management method based on nursing homes according to claim 2 is characterized in that: The step of obtaining the user's memory health status according to the user's health information and basic memory health status is specifically as follows: Extract the user's medication information based on the user's health information, and determine whether the drug affects the user's memory based on the medication information; If the drug affects the user's memory, the drug dosage is obtained, and the degree of memory impact is confirmed based on the drug dosage. The basic memory health level is added to obtain the primary memory health level; If the drug does not affect the user's memory, the basic memory health level is recorded as the primary memory health level; Extract the affected body part of the user according to the health condition and record it as the affected part, and determine whether the affected part is the brain; If the affected part is the brain, the degree of brain damage is determined based on the health status, and the degree of memory damage is determined based on the degree of brain damage; The primary memory health level and the memory damage level are superimposed to obtain the memory health level.

4. The information supervision management method based on nursing homes according to claim 3 is characterized in that: The step of obtaining feedback information from reference users in the nursing home, analyzing the logical structure of the feedback information, and obtaining the logic degree of the information is specifically as follows: Obtain feedback information from reference users, simplify and divide the feedback information, and extract the basic meaning of each sentence of feedback information; Determine whether the basic meaning violates common knowledge. If the basic meaning violates common knowledge, determine that the corresponding feedback information is erroneous information; If the basic meaning does not violate common knowledge, the corresponding feedback information is judged to be non-error information; Count the error information to find the error ratio of the total feedback information. When the error ratio exceeds a preset error ratio threshold, the feedback information is judged to be invalid. Invalid feedback information is filtered out, and the logic of feedback information is obtained based on the analysis of non-error information in the valid information.

5. The information supervision management method based on nursing homes according to claim 4 is characterized in that: The step of filtering and removing invalid feedback information and obtaining the information logic of the feedback information according to the non-error information in the valid information is specifically as follows: Extract the basic meanings corresponding to the non-error information, obtain the number of basic meanings of each sentence of non-error information and record it as the ambiguity number AQ; Determine the number of non-error messages that contradict the basic meaning of each non-error message, and add up the statistics to get the number of contradictions AB; Obtain the theme of the feedback, determine the degree of relevance between the basic meaning and the theme and record it as the theme relevance AZ; Statistical correlation between non-error information AF, according to the information logic correlation function The information logic degree AX is calculated, where , , , is the scaling factor and is greater than 0.

6. The information supervision management method based on nursing homes according to claim 5 is characterized in that: The steps of extracting the description of the feedback information, obtaining the life experience of the reference user, and determining the degree of forgery of the feedback information are specifically as follows: Extracting description of the feedback information, wherein the description includes description vocabulary and description style; Extract professional vocabulary from the description vocabulary, obtain the reference user's education and work experience, and determine whether the reference user matches the professional vocabulary; The number of professional terms that do not match the reference user is counted and recorded as the number of professional terms; Extract rhetorical words from the description words, determine whether the reference user matches the rhetorical words according to the reference user's education level, count the number of rhetorical words that do not match the reference user and record it as the number of rhetorical words; The number of specialties and the number of rhetoric are superimposed to obtain the number of anomalies. The ratio of the number of anomalies to the total number of descriptive words is calculated and recorded as the degree of lexical anomaly. The degree of abnormal description of the feedback information is determined according to the description style, and the degree of information falsification of the feedback information is calculated by combining the vocabulary abnormality.

7. The information supervision management method based on nursing homes according to claim 6 is characterized in that: The step of judging the abnormal description degree of the feedback information according to the description style and calculating the information forgery degree of the feedback information in combination with the vocabulary abnormality degree is specifically as follows: Acquire historical expression information of the reference user, and form an expression style of the reference user according to the historical expression information; Compare the similarity between the expression style and the description style and record it as style similarity; The weight ratios of vocabulary abnormality and style similarity are set respectively, and the information falsification degree is calculated according to the vocabulary abnormality, style similarity and the corresponding weight ratios.

8. The method for information supervision and management based on nursing homes according to claim 7 is characterized in that: The step of extracting objective information from the feedback information, verifying whether the objective information is true, and obtaining the authenticity of the information is specifically as follows: Extract objective information from the feedback information, obtain the inspection information submitted by the nursing home, and select corresponding inspection information based on the objective information; Determine whether the objective information is consistent with the corresponding inspection information, count the number of inconsistent objective information and record it as the number of objective anomalies; Count the objective information of the same type in all feedback information to determine whether the description of the objective information is consistent; If there are differences in the descriptions of all objective information, the difference degree of the objective information is extracted and recorded as the objective difference degree; The first degree of truth is obtained by combining the objective anomaly number and the objective difference degree; Extracting subjective information from the feedback information, and obtaining a second degree of truth based on the subjective information; The first degree of truth and the second degree of truth are superimposed to obtain the information truth.

9. The method for information supervision and management based on nursing homes according to claim 8 is characterized in that: The step of extracting the subjective information from the feedback information and obtaining the second degree of truth according to the subjective information is specifically as follows: Extract subjective information from the feedback information and determine the personal preferences of the reference user corresponding to the subjective information; Classify and sort the preferences according to the personal preferences of different reference users to obtain a standard preference order; Sort the personal preference of the reference users reflected by the subjective information to obtain the subjective preference order; Determine whether the standard preference order and the subjective preference order are consistent. If not, obtain the degree of order difference; The corresponding second degree of truth is obtained by searching according to the association curve between the preset order difference degree and the second degree of truth.

10. An information supervision and management system based on a nursing home, characterized in that: By applying the information supervision management method based on a nursing home as described in any one of claims 1 to 9, the method comprises: The reference user module obtains the health information of users in the nursing home, screens the users who meet the requirements based on the health information and records them as reference users; The information logic module obtains the feedback information of reference users in the nursing home, analyzes the logical structure of the feedback information, and obtains the information logic degree; The information forgery module extracts the description of the feedback information, obtains the life experience of the reference user, and determines the degree of information forgery of the feedback information; The information authenticity module extracts objective information from the feedback information, verifies whether the objective information is true, and obtains the authenticity of the information; The information credibility module combines the information logic, information forgery and information authenticity to calculate the information credibility; The reference information module sets the information credibility threshold and selects the feedback information that reaches the information credibility threshold as reference information; The supervision and management module extracts the effective content of the reference information as a reference for supervision and management to obtain the supervision and management results.

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