Call method and device, electronic equipment, medium and computer program product

Abstract

The invention discloses a call method and device, electronic equipment, a medium and a computer program product, and belongs to the technical field of communication, and the method comprises the steps: receiving a first call corresponding to a first call request through a voice assistant under the condition that the first call request of a call initiator is received; and displaying the call content of the first call on the call interface of the first call.

Description

Technical Field

[0001] The present application belongs to the field of communication technology, and specifically relates to a communication method, device, electronic device, medium and computer program product. Background Art

[0002] With the development of electronic devices, most electronic devices have a calling function, and users can communicate with other users non-face to face through the calling function of the electronic devices.

[0003] However, when it is inconvenient for the user to answer a call, such as when the user receives a call from another user during a meeting or class, the user usually chooses to hang up the call and then calls back to communicate with the other user, resulting in low call efficiency. Summary of the invention

[0004] The purpose of the embodiments of the present application is to provide a call method, device, electronic device, medium and computer program product, which can improve call efficiency.

[0005] In a first aspect, an embodiment of the present application provides a calling method, the method comprising: upon receiving a first call request from a call initiator, answering a first call corresponding to the first call request through a voice assistant; and displaying the call content of the first call on a call interface of the first call.

[0006] In a second aspect, an embodiment of the present application provides a call device, which includes: a processing module and a display module; the processing module is used to answer a first call corresponding to the first call request through a voice assistant when a first call request is received from a call initiator; the display module is used to display the call content of the first call on the call interface of the first call obtained by the processing module.

[0007] In a third aspect, an embodiment of the present application provides an electronic device, which includes a processor and a memory, wherein the memory stores programs or instructions that can be run on the processor, and when the program or instructions are executed by the processor, the steps of the method described in the first aspect are implemented.

[0008] In a fourth aspect, an embodiment of the present application provides a readable storage medium, on which a program or instruction is stored, and when the program or instruction is executed by a processor, the steps of the method described in the first aspect are implemented.

[0009] In a fifth aspect, an embodiment of the present application provides a chip, comprising a processor and a communication interface, wherein the communication interface is coupled to the processor, and the processor is used to run a program or instruction to implement the method described in the first aspect.

[0010] In a sixth aspect, an embodiment of the present application provides a computer program product, which is stored in a storage medium and is executed by at least one processor to implement the method described in the first aspect.

[0011] In the embodiment of the present application, when a first call request is received from the call initiator, the first call corresponding to the first call request is answered through the voice assistant; and the call content of the first call is displayed on the call interface of the first call. Through this solution, when a call comes in, the call can be answered by the voice assistant, and the call content is displayed in real time, so that the user can understand the call initiator's call intention without answering the call in person, thereby improving the call efficiency. BRIEF DESCRIPTION OF THE DRAWINGS

[0012] Figure 1 This is one of the flow charts of a calling method provided in an embodiment of the present application;

[0013] Figure 2 This is the second flowchart of a calling method provided in an embodiment of the present application;

[0014] Figure 3 This is a schematic diagram of an interface for waking up a voice assistant to connect a call provided in an embodiment of the present application;

[0015] Figure 4 This is the third flowchart of a calling method provided in an embodiment of the present application;

[0016] Figure 5 This is a schematic diagram of a call interface provided by an embodiment of the present application;

[0017] Figure 6 This is a schematic diagram of an interface for setting commonly used reply words provided in an embodiment of the present application;

[0018] Figure 7 This is a schematic diagram of an interface for setting a call scenario provided in an embodiment of the present application;

[0019] Figure 8 It is a structural schematic diagram of a communication device provided in an embodiment of the present application;

[0020] Fig. 9 This is one of the hardware structure diagrams of an electronic device provided in an embodiment of the present application;

[0021] Fig.10 This is the second schematic diagram of the hardware structure of an electronic device provided in an embodiment of the present application. DETAILED DESCRIPTION

[0022] The following will be combined with the drawings in the embodiments of the present application to clearly describe the technical solutions in the embodiments of the present application. Obviously, the described embodiments are part of the embodiments of the present application, rather than all the embodiments. All other embodiments obtained by ordinary technicians in this field based on the embodiments in the present application belong to the scope of protection of this application.

[0023] The terms "first", "second", etc. in the specification of the present application are used to distinguish similar objects, and are not used to describe a specific order or sequence. It should be understood that the terms used in this way can be interchangeable under appropriate circumstances, so that the embodiments of the present application can be implemented in an order other than those illustrated or described here, and the objects distinguished by "first", "second", etc. are generally of one type, and the number of objects is not limited. For example, the first object can be one or more. In addition, "and / or" in the specification represents at least one of the connected objects, and the character " / " generally indicates that the objects associated with each other are in an "or" relationship.

[0024] The terms "at least one (item)", "at least one of" and the like in the specification of the present application refer to any one, any two or a combination of more than two of the objects contained therein. For example, at least one (item) of a, b, and c can be represented by: "a", "b", "c", "a and b", "a and c", "b and c" and "a, b and c", where a, b, and c can be single or multiple. Similarly, "at least two (items)" refers to two or more, and its meaning is similar to that of "at least one (item)". The logo in the present application is text, symbol, image, etc. used to indicate information, and logos or other containers can be used as carriers for displaying information, including but not limited to text logos, image logos, symbol logos, etc.

[0025] The following, in conjunction with the accompanying drawings, describes in detail the call method, device, electronic device, medium and computer program product provided in the embodiments of the present application through specific embodiments and their application scenarios.

[0026] The calling method, device, electronic device, medium and computer program product provided in the embodiments of the present application can be applied to scenarios in which users make calls through electronic devices, especially scenarios in which users make calls with the help of artificial intelligence (AI) voice assistants.

[0027] Generally, the calling function is a basic function of electronic devices. Talking to others through electronic devices is something that almost everyone does every day, and users may receive many different types of calls every day, such as calls from couriers, takeouts, real estate agents, colleagues, bosses, family members, friends, strangers, etc.

[0028] However, the call scenarios are often complicated. For example, when a strange number calls, the user does not want to answer, but is worried about missing important things if he does not answer; when a user is in a meeting or class, he receives a call from a strange number or a number with a mark, and the user is not convenient to answer, but does not want to miss important things. This leads to poor flexibility in calls.

[0029] The call method, device, electronic device, medium and computer program product provided in the embodiments of the present application can answer the call through a voice assistant when a call comes in, and display the call content in real time, so that the user can understand the caller's intention without answering the call in person, thereby improving call efficiency.

[0030] The execution subject of the call method provided in the embodiment of the present application may be a call device. Exemplarily, the call device may be an electronic device, or a component in the electronic device, such as an integrated circuit or a chip. The call method provided in the embodiment of the present application will be exemplarily described below using an electronic device as an example.

[0031] The present application embodiment provides a calling method. Figure 1 FIG. 1 is a flowchart of a call method provided by an embodiment of the present application, which can be applied to a first electronic device. Figure 1 As shown, the calling method provided in the embodiment of the present application may include the following steps 101 and 102.

[0032] Step 101: Upon receiving a first call request from a call initiator, the electronic device answers a first call corresponding to the first call request through a voice assistant.

[0033] In some embodiments of the present application, the first call request may be used to establish a call connection between a call initiator and a call recipient, so that a user of the call initiator and a user of the call recipient can conduct a call.

[0034] In some embodiments of the present application, the above-mentioned electronic device may be the call recipient.

[0035] In some embodiments of the present application, both the electronic device and the call initiator may be devices with a call function.

[0036] Exemplarily, the electronic device may be a mobile phone, a tablet, a smart watch or other device; the call initiator may also be a mobile phone, a tablet, a smart watch or other device.

[0037] In some embodiments of the present application, the voice assistant may be an AI voice assistant, that is, a collection of software or components supported by AI technology that can understand the user's voice commands through speech recognition and natural language processing technology, and provide corresponding feedback or perform specific tasks.

[0038] It is understandable that the above-mentioned voice assistant can be embedded in the above-mentioned electronic device to help users answer calls.

[0039] In some embodiments of the present application, during the use of the voice assistant, the user can communicate with the voice assistant by inputting voice or text. It is understood that when the voice assistant receives the voice input by the user, it can convert the voice into text through voice recognition technology and then process it. Then, the voice assistant can understand the meaning of the text and the user's intention through natural language processing technology, and perform corresponding operations or provide feedback based on the meaning of the text and the user's intention.

[0040] In some embodiments of the present application, the above-mentioned electronic device answers the first call corresponding to the first call request through the voice assistant, which can be understood as: the electronic device can communicate with the user who initiates the call through the voice assistant to obtain the calling intention of the user who initiates the call without the user personally answering the call.

[0041] In some embodiments of the present application, Figure 1 ,like Figure 2 As shown, the above step 101 can be specifically implemented through the following steps 101a and 101b.

[0042] Step 101a: When a first call request is received, the electronic device receives a first input to a first voice assistant control in a call request interface.

[0043] Among them, the above-mentioned call request interface can be an interface corresponding to the first call request, and the above-mentioned first voice assistant control can be used to answer the first call corresponding to the first call request.

[0044] Step 101b: The electronic device answers the first call through the voice assistant in response to the first input.

[0045] In some embodiments of the present application, when a first call request is received, the electronic device may display a call request interface corresponding to the first call request.

[0046] In some embodiments of the present application, the above-mentioned call request interface can be used to display contact information corresponding to the call initiator, controls for answering the first call corresponding to the first call request, and controls for hanging up the first call corresponding to the first call request.

[0047] In some embodiments of the present application, the above contact information may include but is not limited to: contact name, contact group, contact number, category of contact number, and contact ID.

[0048] Exemplarily, the above contact information may include: contact name: Xiao Ming; contact number: 12345678910.

[0049] Exemplarily, the above contact information may include: contact name: Xiao Ming; contact number: 12345678910; contact group: colleagues.

[0050] Exemplarily, the above contact information may also include: contact name: Xiaohong; contact number: 12345678911; category of the contact number: express delivery and takeout.

[0051] In some embodiments of the present application, the category to which the contact number belongs may be manually set by the user, or may be obtained from a contact number label obtained through the network. This embodiment of the present application does not specifically limit this.

[0052] In some embodiments of the present application, the call request interface corresponding to the first call request may further include a first voice assistant control. Through the first voice assistant control, the electronic device may answer the first call corresponding to the first call request through a voice assistant.

[0053] It is understandable that the above-mentioned first call may be a call between the electronic device and the call initiator.

[0054] In some embodiments of the present application, the first input may be used to answer the first call corresponding to the first call request through the voice assistant. In other words, the first input may be an answering input for answering the first call corresponding to the first call request through the voice assistant.

[0055] In some embodiments of the present application, the above-mentioned first input includes but is not limited to: the user's touch input to the first voice assistant control through a touch device such as a finger or a stylus, or a voice command input by the user, or a specific gesture input by the user, or other feasible input, which can be determined according to actual use requirements and is not limited in the embodiments of the present application. Among them, the specific gesture in the embodiments of the present application can be any one of a single-click gesture, a sliding gesture, a drag gesture, a pressure recognition gesture, a long press gesture, an area change gesture, a double-press gesture, and a double-click gesture; the click input in the embodiments of the present application can be a single-click input, a double-click input, or any number of click inputs, etc., and can also be a long press input or a short press input.

[0056] Exemplarily, the first input may be a click input of the user on the first voice assistant control, so that the electronic device can answer the first call through the voice assistant.

[0057] Exemplarily, the first input may be a long press input of the first voice assistant control by the user, so that the electronic device can answer the first call through the voice assistant.

[0058] In some embodiments of the present application, when a first call request is received, the user can manually trigger the wake-up voice assistant to make a call through a first input to the first voice assistant control.

[0059] For example, Figure 3 As shown, in the case of receiving the first call request, the electronic device may display a call request interface 30 corresponding to the first call request, and the call request interface 30 may include the contact name "Xiao Ming" corresponding to the call initiator, the contact number "12345678910" corresponding to the call initiator, a hang-up control 31 for hanging up the first call corresponding to the first call request, an answering control 32 for answering the first call corresponding to the first call request, and a first voice assistant control 33. The user can input the first voice assistant control 33 to enable the electronic device to answer the first call through the voice assistant.

[0060] In some embodiments of the present application, the electronic device may also first display at least one control on the call request interface corresponding to the first call request, wherein the at least one control includes the first voice assistant control, and each control may correspond to a different call assistance function. Thus, the user can answer the first call through the voice assistant by making a first input to the first voice assistant control in the at least one control.

[0061] For example, the electronic device may display a call assistance control on the call request interface corresponding to the first call request, and the user may click on the call assistance control. After receiving the user's input on the call assistance control, the electronic device may display a voice assistant help control and a voice assistant answering control (i.e., the first voice assistant control). Then, the user may click on the voice assistant answering control, so that the electronic device may answer the first call corresponding to the first call request through the voice assistant.

[0062] It is understandable that during a call through a voice assistant, the voice assistant can understand the speech content of the user who initiated the call and automatically reply, so that the call can be better conducted with the user who initiated the call.

[0063] In some embodiments of the present application, the shape of the first voice assistant control may be any possible shape such as a circle, a rectangle, a triangle, a diamond, a ring or a polygon. The specific shape may be determined according to actual use requirements and is not limited in the embodiments of the present application.

[0064] In some embodiments of the present application, the above-mentioned first voice assistant control can be a floating control.

[0065] Exemplarily, the first voice assistant control can be displayed in suspension on the call request interface corresponding to the first call request. When the user drags the first voice assistant control, the first voice assistant control can move on the call request interface along with the user's dragging operation.

[0066] In some embodiments of the present application, the first voice assistant control may be displayed in the call request interface with a preset transparency. For example, if the preset transparency is T1, then the value range of T1 may be 0% <T1<100%。

[0067] In some embodiments of the present application, the first voice assistant control may also be displayed on the call request interface with high brightness or low brightness. This embodiment of the present application is not specifically limited.

[0068] In this way, when the first call request is received, if the user is inconvenient or does not want to answer the first call corresponding to the first call request, the user can trigger the voice assistant to answer the call through the first input, thereby eliminating the need for the user to answer the call by himself and also allowing the user to know the caller's intention, thereby improving call efficiency.

[0069] In some embodiments of the present application, Figure 1 ,like Figure 4 As shown, the above step 101 can also be specifically implemented through the following step 101c.

[0070] Step 101c: When the first call request is received and the first call request meets the first condition, the electronic device answers the first call through the voice assistant.

[0071] Among them, the above-mentioned first condition may include at least one of the following: the call initiator corresponding to the first call request is a preset call initiator; the call type of the first call request is a preset call type.

[0072] In some embodiments of the present application, the preset call initiator may be a call partner set by the user who can directly answer the call through a voice assistant.

[0073] Exemplarily, assuming that the preset call initiator is colleague A, when receiving a call request from colleague A, the electronic device can directly answer the call from colleague A through the voice assistant.

[0074] In some embodiments of the present application, the preset call initiator may be a call initiator who has had a call with the electronic device, or may be a call initiator who has not had a call with the electronic device. This embodiment of the present application does not specifically limit this.

[0075] In some embodiments of the present application, the preset call type may be the type of the call initiator number.

[0076] In some embodiments of the present application, the above-mentioned preset call types may include but are not limited to: advertising marketing, express delivery and takeout.

[0077] It is understandable that, when the call type of the received call request is a preset call type, the electronic device can directly answer the call corresponding to the call request through the voice assistant without the user having to answer the call in person.

[0078] In this way, by presetting the call initiator or the call type in advance, the call can be automatically answered without the user having to manually answer the call every time, thereby improving the efficiency of answering the call.

[0079] Step 102: The electronic device displays the call content of the first call on the call interface of the first call.

[0080] In some embodiments of the present application, the above-mentioned call content may be text content corresponding to the call voice between the user and the user who initiated the call.

[0081] In some embodiments of the present application, when the electronic device answers the first call through the voice assistant, the voice assistant can convert the call voice sent by the call initiator into text through voice recognition technology and display it in the call interface of the first call.

[0082] For example, Figure 5 As shown, during the process of answering the first call through the voice assistant, the electronic device can display in the call interface 50 of the first call: the text corresponding to the call voice sent by the electronic device to the call initiator, "I didn't answer the call just now, where is the takeaway?" and the text corresponding to the call voice sent by the call initiator to the electronic device, "It's in the express cabinet downstairs."

[0083] In some embodiments of the present application, the electronic device may also determine that the user cannot see the screen when it detects that the user puts his ear close to the mobile phone to answer a call. At this time, the electronic device may not display the text of the call content to save power consumption of the electronic device.

[0084] In some embodiments of the present application, when the electronic device detects that the user answers a call via headphones or hands-free, the electronic device can determine that the user can see the electronic device screen. At this time, the electronic device can display the text of the call content in real time based on the call content to facilitate the user to view the corresponding call content.

[0085] It is understandable that the user can understand the intention of the incoming call through the call content displayed on the call interface of the electronic device.

[0086] The calling method provided in the embodiment of the present application can answer the call through a voice assistant when an incoming call is received, and display the call content in real time, so that the user can understand the calling intention of the call initiator without answering the call in person, thereby improving the call efficiency.

[0087] In some embodiments of the present application, after the above step 101, the calling method provided by the embodiment of the present application may further include the following steps 103 and 104.

[0088] Step 103: When receiving the first call voice from the call initiator, the electronic device generates a second call voice according to the user status information.

[0089] In some embodiments of the present application, the first call voice may be a call voice sent by the call initiator to the electronic device during the call.

[0090] In some embodiments of the present application, the first call voice may be a reply from the call initiator to a certain call content in the call, or may be a call voice actively sent by the call initiator. This embodiment of the present application does not specifically limit this.

[0091] In some embodiments of the present application, the second call voice may be a reply voice corresponding to the first call voice.

[0092] In some embodiments of the present application, the electronic device can understand the content of the first call voice sent by the call initiator through a voice assistant to understand the call intention of the call initiator and generate a corresponding reply voice.

[0093] In some embodiments of the present application, the user status information may be information about the user's environment detected by the electronic device.

[0094] In some embodiments of the present application, the above-mentioned user status information may include but is not limited to: location information, weather information, and time information.

[0095] Step 104: The electronic device replies to the call initiator with the second call voice through the voice assistant.

[0096] In some embodiments of the present application, after generating the second call voice, the electronic device may send the second call voice to the call initiator to complete the reply to the first call voice without the user's participation.

[0097] For example, if the user status information includes location information, assuming that the user orders a takeaway at home, after the electronic device receives the voice call "your takeaway has arrived" sent by the delivery man's device, the voice assistant can generate a second voice call "please leave it at my doorstep" based on the current location information detected by the electronic device and the reply voice call "your takeaway has arrived" "just leave it there" and send it to the delivery man's device.

[0098] In this way, during a call, the electronic device can automatically generate a call voice for reply based on the received call voice and user status information without the need for user participation, thereby improving the efficiency of the call.

[0099] In some embodiments of the present application, after the above step 101, the calling method provided by the embodiment of the present application may further include the following steps 105 and 106.

[0100] Step 105: When receiving the third call voice from the call initiator, the electronic device receives the second input.

[0101] Step 106: In response to the second input, the electronic device replies to the call initiator with a fourth call voice through the voice assistant.

[0102] Among them, the fourth call voice mentioned above can be determined based on the text or voice corresponding to the second input.

[0103] In some embodiments of the present application, the third call voice may be the same as or different from the first call voice. This embodiment of the present application does not specifically limit this.

[0104] In some embodiments of the present application, the second input may be a reply content of the user to the third call voice input.

[0105] In some embodiments of the present application, when the user inputs text through the second input, the electronic device can convert the text into voice through the voice assistant, and then generate the fourth call voice; or the voice assistant can first generate a reply text of the third call voice based on the text, and then generate the fourth call voice based on the reply text. The embodiments of the present application are not specifically limited.

[0106] In some embodiments of the present application, the user can input at least part of the text or voice for replying to the third call voice through the second input, and then the electronic device can generate the fourth call voice based on the text or voice. In other words, the user can directly input at least one sentence to reply to the third call voice, or input at least one word, and after the voice assistant polishes and supplements it, generate at least one sentence to reply to the third call voice.

[0107] In some embodiments of the present application, the electronic device can also generate a reply voice through a voice assistant. If the user believes that the reply voice is wrong, the reply voice can be corrected through a second input to generate and send a fourth call voice.

[0108] It is understandable that the user can correct the key information in the above reply voice through the second input to obtain the fourth call voice.

[0109] In some embodiments of the present application, the key information may be information representing the substantial meaning of the third call voice. That is, by changing the key information in the third call voice, the meaning expressed by the third call voice may be changed.

[0110] For example, assuming that the third call voice is "The weather is so nice today", the key information may include "today", "weather", and "good". If these three are changed, the meaning of the third call voice will be changed.

[0111] For example, assuming that the third call voice includes "not available tonight", and the user is available tonight, the user can select the key information "not available" and enter the key information "available". Thus, the electronic device can replace "not available" with "available", and obtain the replaced fourth call voice "available tonight".

[0112] In some embodiments of the present application, after receiving the fourth call voice, the electronic device may also polish and modify the fourth call voice through a voice assistant, and express to the user who initiated the call to ignore the previous reply voice and take the fourth call voice as the standard.

[0113] For example, the electronic device may send a call voice message to the call initiator saying “Sorry, I just said the wrong thing, I am free tonight”.

[0114] In this way, the user can enter the reply content by himself, so that while answering the call through the voice assistant, he can also communicate freely with the user who initiated the call, thereby improving the efficiency of the call.

[0115] In some embodiments of the present application, after the above step 101, the calling method provided by the embodiment of the present application may further include the following steps 107 to 109.

[0116] Step 107: The electronic device displays at least one reply word on the call interface of the first call.

[0117] The at least one reply word may correspond to a call scenario category of the first call.

[0118] In some embodiments of the present application, when an electronic device is talking to a call initiator through a voice assistant, a user can reply to the call content through manual input, and the voice assistant converts the reply content input by the user into call voice and sends it to the call initiator.

[0119] In some embodiments of the present application, when the user replies to the call content through manual input, the electronic device can display at least one reply word on the call interface according to the call scene category of the first call.

[0120] In some embodiments of the present application, the call scenario category of the above-mentioned first call may include, but is not limited to: a personal call scenario, a business call scenario, and an educational call scenario.

[0121] Exemplarily, the above-mentioned personal call scenarios may include family calls, calls with friends, emergency calls and other call scenarios.

[0122] Exemplarily, the above-mentioned business call scenarios may include: conference calls, customer service calls, sales calls and other call scenarios.

[0123] Exemplarily, the above-mentioned educational call scenarios may include: remote teaching, academic discussion and other call scenarios.

[0124] In some embodiments of the present application, the call scene category of the first call can be used to indicate the context, semantics and other information of the call content. Therefore, the electronic device can analyze the summary, meaning and other information of the call content based on the call scene category of the first call, and display at least one reply word that the user may want to reply.

[0125] In some embodiments of the present application, the at least one reply word may be a reply word related to context information of the call content.

[0126] Step 108: The electronic device receives a third input of a first reply word among at least one reply word.

[0127] In some embodiments of the present application, the third input may be used to select a first reply word from at least one reply word. In other words, the third input may be a selection input for the first reply word.

[0128] Exemplarily, the third input may be a single-click input of the user to the first reply word.

[0129] Exemplarily, the third input may also be a long press input of the first reply word by the user.

[0130] Step 109: In response to the third input, the electronic device replies to the call initiator through the voice assistant with the fifth call voice corresponding to the first reply word.

[0131] In some embodiments of the present application, after the user selects the first reply word, the electronic device can send the fifth call voice corresponding to the first reply word selected by the user to the call initiator to complete the quick reply to the call content.

[0132] For example, the call initiator is a delivery person’s calling device. Figure 5 As shown, during the process of the user manually inputting the reply content, the electronic device can display the recommended reply words "left at the doorstep" and the recommended reply words "Is anyone receiving it?" above the input area 51 according to the conversation content between the user and the delivery man, "I didn't receive the call just now, where is the takeaway?" and "It's in the express cabinet downstairs." The user can click on the reply word "left at the doorstep," so that after receiving the user's click input on the reply word "left at the doorstep," the electronic device can send the call voice corresponding to the reply word "left at the doorstep" to the delivery man's call device, so that the call voice is played through the call initiator to inform the delivery man that the takeaway needs to be left at the doorstep.

[0133] In this way, the electronic device can display recommended reply words according to the call scenario category of the call, so that the user can directly select the reply word from the recommended reply words to reply, which simplifies the steps for the user to manually reply to the call content, realizes quick reply to the call content, and improves the flexibility of the call.

[0134] In some embodiments of the present application, the calling method provided by the embodiments of the present application may further include the following steps 110 and 111.

[0135] Step 110: The electronic device receives a fourth input in a reply word setting interface corresponding to the first call scenario category.

[0136] In some embodiments of the present application, the above different call scene categories may correspond to different reply word setting interfaces. It is understandable that in different reply word setting interfaces, recommended reply words displayed under different call scene categories may be set.

[0137] In some embodiments of the present application, the fourth input may be used to set the reply word corresponding to the first call scenario category in the reply word setting interface corresponding to the first call scenario category. In other words, the fourth input may be a setting input for the reply word corresponding to the first call scenario category.

[0138] Exemplarily, the fourth input may be an input of a reply word corresponding to the first call scenario category customized by the user.

[0139] Exemplarily, the fourth input may also be an input in which the user selects a reply word corresponding to the first call scenario category from a plurality of preset reply words.

[0140] Step 111: The electronic device updates a reply word corresponding to the first call scenario category in response to the fourth input.

[0141] In some embodiments of the present application, after the user determines the reply words corresponding to the first call scenario category, the electronic device can update the reply words corresponding to the first call scenario category so that when the user makes a call under the first call scenario category again, the updated reply words corresponding to the first call scenario category can be used to reply.

[0142] For example, Figure 6 As shown, in the scenario where the incoming call is for takeout, the user can set common reply words in the corresponding common reply word setting page 60, such as "Hello, it's at the door, thank you", "Hello, put it in the express cabinet", "I'll ask the owner to come and get it right away". Of course, the user can also choose not to set common reply words, or customize other common reply words. This embodiment of the application is not specifically limited.

[0143] In this way, by presetting reply words corresponding to call scenario categories, the operation steps for users to manually reply when answering calls through voice assistants can be simplified, thereby improving call efficiency.

[0144] In some embodiments of the present application, the calling method provided in the embodiments of the present application may further include the following steps 112 and 113.

[0145] Step 112: The electronic device receives a fifth input in the call scene category setting interface.

[0146] Step 113: The electronic device updates the call scenario category in response to the fifth input.

[0147] In some embodiments of the present application, the above-mentioned different call scene category setting interfaces may correspond to different call scene categories. It can be understood that different call scene categories can be set in different call scene category setting interfaces.

[0148] In some embodiments of the present application, the fifth input may be used to set a call scene category. In other words, the fifth input may be a setting input for a call scene category.

[0149] Exemplarily, the fifth input may be an input for a user to define a new call scenario category.

[0150] Exemplarily, the fifth input may also be an input for the user to select a call scenario category from a plurality of preset call scenario categories.

[0151] It is understandable that, for different call scenario categories, users can preset reply words to complete quick replies to the call content.

[0152] For example, Figure 7 As shown, the user can set commonly used call scene categories in interface 70, such as takeaway scene, express delivery scene, etc. Of course, the user can also choose not to set commonly used call scene categories, or customize other commonly used call scene categories. This embodiment of the application is not specifically limited.

[0153] In this way, the flexibility of the user's preset reply words can be increased by presetting the call scene categories, thereby improving call efficiency.

[0154] In some embodiments of the present application, after the above step 101, the calling method provided by the embodiment of the present application may further include the following step 114.

[0155] Step 114: The electronic device sends the sixth call voice to the call initiator through the voice assistant.

[0156] The sixth call voice may include at least one of the following: answering opening remarks, and the name of the first call recipient.

[0157] In some embodiments of the present application, the above-mentioned opening remarks may refer to one or several sentences used by the call recipient to greet and introduce himself at the beginning of the call.

[0158] In some embodiments of the present application, the first call recipient may be an electronic device. It is understood that the name of the first call recipient may generally be the name of a voice assistant.

[0159] For example, the user can set the voice assistant's opening line to "Hello, I'm a voice call assistant. The owner is busy, let me help answer the call."

[0160] For example, assuming that the user sets the voice assistant to address herself as "Ms. Zhang", the opening remarks of the voice assistant may be "Hello, I am the voice call assistant. Ms. Zhang is busy. Let me help answer the phone."

[0161] In some embodiments of the present application, after the electronic device answers the first call through the voice assistant, it can send a sixth call voice to the call initiator through the voice assistant to inform the user of the call initiator that the call is being answered by the voice assistant at this time.

[0162] In this way, the electronic device sends the opening remarks or the name of the first call recipient to the call initiator through the voice assistant to inform the user of the call initiator that the call is being answered by the voice assistant at this time, so that the user of the call initiator can understand that the call is not answered by the user himself at this time, thereby improving the efficiency of the call.

[0163] In some embodiments of the present application, the calling method provided by the embodiments of the present application may further include the following steps 115 and 116.

[0164] Step 115: The electronic device receives a sixth input to the second voice assistant control in the call interface of the first call.

[0165] Among them, the above-mentioned second voice assistant control can be used to turn off the voice assistant.

[0166] Step 116: The electronic device turns off the voice assistant in response to the sixth input.

[0167] In some embodiments of the present application, when the user does not want to continue answering the call using the voice assistant, the user can turn off the voice assistant through the sixth input of the second voice assistant control and let the user answer the call himself.

[0168] For example, Figure 5 As shown, the user can click the exit control 52 to exit the voice assistant, and answer the takeaway call by the user himself.

[0169] It should be noted that for the relevant description of the second voice assistant control, please refer to the detailed description of the first voice assistant control. To avoid repetition, it will not be repeated here.

[0170] In some embodiments of the present application, before the above step 115, the calling method provided by the embodiment of the present application may further include the following step 117.

[0171] Step 117: The electronic device receives the first request.

[0172] Among them, the above-mentioned first request can be used to request to turn off the voice assistant.

[0173] In some embodiments of the present application, the first request may be a request to turn off the voice assistant sent by the call initiator to the electronic device.

[0174] It is understandable that the user who initiates the call can send the first request to the electronic device through the device of the call initiator when he wants to have a call with the user himself. After receiving the first request, the electronic device can determine whether to turn off the voice assistant according to the user's input.

[0175] In this way, when answering a call through a voice assistant, the user can turn off the voice assistant at any time and answer the call by the user himself, thereby improving the flexibility of the call.

[0176] In some embodiments of the present application, the calling method provided by the embodiments of the present application may further include the following step 118.

[0177] Step 118: The electronic device sends a second call request to the second call recipient through the voice assistant.

[0178] In some embodiments of the present application, the second call recipient may be a device with other specific call functions other than the electronic device.

[0179] In some embodiments of the present application, the second call recipient may be the same as or different from the call initiator.

[0180] In some embodiments of the present application, the second call request may be used to request establishment of a call connection between the second call recipient and the electronic device.

[0181] In some embodiments of the present application, a user can manually trigger the electronic device to send a second call request to the second call recipient through a voice assistant, and the electronic device can also automatically send the second call request to the second call recipient through a voice assistant.

[0182] In some embodiments of the present application, a user can associate different call voices with different call recipients, so that when an electronic device makes a call with the call recipient's device through a voice assistant, it can directly reply with its associated call voice without the need for the user to reply.

[0183] For example, if a user wants to order food through a voice assistant, the user can set an associated voice for the ordering phone number, "Book me a restaurant for 10 people at 8 o'clock tonight." Thus, after the electronic device establishes a call connection with the electronic device corresponding to the ordering phone number, the electronic device can communicate with the person answering the ordering phone number through the AI ​​voice assistant according to the call voice "Book me a restaurant for 10 people at 8 o'clock tonight" to complete the order without the user having to communicate by phone in person.

[0184] In some embodiments of the present application, when a user is making a call through an AI voice assistant, the electronic device can recognize the content of the call between the AI ​​voice assistant and the user who initiated the call and display it in real time in the form of text for the user to view.

[0185] In this way, the electronic device can also make calls to the call recipient through the voice assistant, so that the user does not need to make the call personally, thereby improving the efficiency of the call.

[0186] Each of the above-mentioned method embodiments, or various possible implementation methods in each method embodiment can be executed separately, or any two or more of them can be executed in combination with each other. The specific implementation method can be determined according to actual usage requirements, and the embodiments of the present application do not limit this.

[0187] The communication method provided in the embodiment of the present application can be executed by a communication device. In the embodiment of the present application, the communication device provided in the embodiment of the present application is described by taking the communication device executing the communication method as an example.

[0188] Figure 8 A possible structural diagram of a communication device involved in an embodiment of the present application is shown. Figure 8 As shown, the communication device 80 may include: a processing module 81 and a display module 82 .

[0189] Among them, the processing module 81 is used to answer the first call corresponding to the first call request through the voice assistant when receiving the first call request from the call initiator; the display module 82 is used to display the call content of the first call on the call interface of the first call obtained by the processing module 81.

[0190] In a possible implementation, the processing module 81 is specifically configured to:

[0191] In the case of receiving a first call request, receiving a first input to a first voice assistant control in a call request interface, where the call request interface is an interface corresponding to the first call request, and the first voice assistant control is used to answer a first call corresponding to the first call request;

[0192] In response to the first input, the first call is answered through the voice assistant.

[0193] In a possible implementation, the above device further includes: a sending module;

[0194] The processing module 81 is further configured to generate a second call voice according to the user status information after receiving the first call voice of the call initiator after answering the first call corresponding to the first call request through the voice assistant;

[0195] The sending module is used to reply the second call voice to the call initiator through the voice assistant.

[0196] In a possible implementation, the above device further includes: a receiving module;

[0197] The receiving module is used to receive the second input when receiving the third call voice of the call initiator after the processing module 81 answers the first call corresponding to the first call request through the voice assistant;

[0198] The sending module is used to reply the fourth call voice to the call initiator through the voice assistant in response to the second input received by the receiving module; the fourth call voice is determined by the processing module 81 based on the text or voice corresponding to the second input.

[0199] In a possible implementation, the display module 82 is further configured to display at least one reply word on the call interface of the first call after the processing module 81 answers the first call corresponding to the first call request through the voice assistant; the at least one reply word corresponds to the call scenario category of the first call;

[0200] The receiving module is used to receive a third input of a first reply word in at least one reply word displayed by the display module 82;

[0201] The sending module is used to respond to the third input received by the receiving module and reply to the call initiator with the fifth call voice corresponding to the first reply word through the voice assistant.

[0202] In a possible implementation, the receiving module is further configured to receive a fourth input in a reply word setting interface corresponding to the first call scenario category;

[0203] The processing module 81 is further configured to update the reply word corresponding to the first call scenario category in response to the fourth input received by the receiving module.

[0204] In a possible implementation, the receiving module is further configured to receive a fifth input in the call scene category setting interface;

[0205] The processing module 81 is further configured to update the call scenario category in response to the fifth input received by the receiving module.

[0206] In a possible implementation, the sending module is also used to send a sixth call voice to the call initiator through the voice assistant after the processing module 81 answers the first call corresponding to the first call request through the voice assistant; the sixth call voice includes at least one of the following: answering opening remarks and the name of the first call recipient.

[0207] In a possible implementation, the receiving module is further configured to receive, on a call interface of the first call, a sixth input to a second voice assistant control, where the second voice assistant control is configured to turn off the voice assistant;

[0208] The processing module 81 is further configured to shut down the voice assistant in response to the sixth input received by the receiving module.

[0209] In a possible implementation, the processing module 81 is specifically configured to answer the first call through the voice assistant when the first call request is received and the first call request satisfies the first condition;

[0210] The first condition includes at least one of the following:

[0211] The call initiator corresponding to the first call request is the preset call initiator;

[0212] The call type of the first call request is a preset call type.

[0213] In a possible implementation, the sending module is used to send the second call request to the second call recipient through the voice assistant.

[0214] The embodiment of the present application provides a calling device. When a call comes in, the call can be answered by a voice assistant and the call content can be displayed in real time, so that the user can understand the caller's intention without answering the call in person, thereby improving the call efficiency.

[0215] The communication device in the embodiment of the present application can be an electronic device or a component in the electronic device, such as an integrated circuit or a chip. The electronic device can be a terminal or other devices other than a terminal. Exemplarily, the electronic device can be a mobile phone, a tablet computer, a laptop computer, a PDA, a vehicle-mounted electronic device, a mobile Internet device (Mobile Internet Device, MID), an augmented reality (augmented reality, AR) / virtual reality (virtual reality, VR) device, a robot, a wearable device, an ultra-mobile personal computer (ultra-mobile personal computer, UMPC), a netbook or a personal digital assistant (personal digital assistant, PDA), etc. It can also be a server, a network attached storage (Network Attached Storage, NAS), a personal computer (personal computer, PC), a television (television, TV), a teller machine or a self-service machine, etc., which is not specifically limited in the embodiment of the present application.

[0216] The communication device in the embodiment of the present application may be a device having an operating system. The operating system may be an Android operating system, an iOS operating system, or other possible operating systems, which are not specifically limited in the embodiment of the present application.

[0217] The communication device provided in the embodiment of the present application can implement various processes implemented in the above-mentioned communication method embodiment and achieve the same technical effect. To avoid repetition, it will not be described here.

[0218] Alternatively, if Fig. 9 As shown, an embodiment of the present application further provides an electronic device 900, including a processor 901 and a memory 902, wherein the memory 902 stores programs or instructions that can be executed on the processor 901, and when the program or instructions are executed by the processor 901, the various steps of the above-mentioned call method embodiment are implemented, and the same technical effect can be achieved. To avoid repetition, they are not described here.

[0219] It should be noted that the electronic devices in the embodiments of the present application include the mobile electronic devices and non-mobile electronic devices mentioned above.

[0220] Fig.10 A schematic diagram of the hardware structure of an electronic device to implement an embodiment of the present application.

[0221] The electronic device 1000 includes but is not limited to: a radio frequency unit 1001, a network module 1002, an audio output unit 1003, an input unit 1004, a sensor 1005, a display unit 1006, a user input unit 1007, an interface unit 1008, a memory 1009, and a processor 1010 and other components.

[0222] Those skilled in the art will appreciate that the electronic device 1000 may also include a power source (such as a battery) for supplying power to each component, and the power source may be logically connected to the processor 1010 through a power management system, thereby implementing functions such as managing charging, discharging, and power consumption management through the power management system. Fig.10 The electronic device structure shown in the figure does not constitute a limitation on the electronic device. The electronic device may include more or fewer components than shown in the figure, or combine certain components, or arrange the components differently, which will not be described in detail here.

[0223] Among them, the processor 1010 is used to answer the first call corresponding to the first call request through the voice assistant when the RF unit 1001 receives the first call request from the call initiator; the display unit 1006 is used to display the call content of the first call on the call interface of the first call obtained by the processor 1010.

[0224] In a possible implementation manner, the processor 1010 is specifically configured to:

[0225] When the RF unit 1001 receives the first call request, receiving a first input to a first voice assistant control in a call request interface, where the call request interface is an interface corresponding to the first call request, and the first voice assistant control is used to answer the first call corresponding to the first call request;

[0226] In response to the first input, the first call is answered through the voice assistant.

[0227] In a possible implementation, the processor 1010 is further configured to generate a second call voice according to the user status information after receiving the first call voice of the call initiator after answering the first call corresponding to the first call request through the voice assistant;

[0228] The radio frequency unit 1001 is used to reply the second call voice to the call initiator through the voice assistant.

[0229] In a possible implementation, the user input unit 1007 is configured to receive a second input when a third call voice of the call initiator is received after the processor 1010 answers the first call corresponding to the first call request through the voice assistant;

[0230] The above-mentioned radio frequency unit 1001 is used to respond to the second input received by the user input unit 1007 and reply to the call initiator with a fourth call voice through the voice assistant; the fourth call voice is determined by the processor 1010 based on the text or voice corresponding to the second input.

[0231] In a possible implementation, the display unit 1006 is further configured to display at least one reply word on a call interface of the first call after the processor 1010 answers the first call corresponding to the first call request through the voice assistant; the at least one reply word corresponds to a call scenario category of the first call;

[0232] The user input unit 1007 is used to receive a third input of a first reply word among the at least one reply word displayed by the display unit 1006;

[0233] The radio frequency unit 1001 is configured to respond to the third input received by the user input unit 1007 by replying the fifth call voice corresponding to the first reply word to the call initiator through the voice assistant.

[0234] In a possible implementation, the user input unit 1007 is further configured to receive a fourth input in a reply word setting interface corresponding to the first call scenario category;

[0235] The processor 1010 is further configured to update a reply word corresponding to the first call scenario category in response to a fourth input received by the user input unit 1007 .

[0236] In a possible implementation, the user input unit 1007 is further configured to receive a fifth input in the call scene category setting interface;

[0237] The processor 1010 is further configured to update the call scenario category in response to a fifth input received by the user input unit 1007 .

[0238] In a possible implementation, the RF unit 1001 is also used to send a sixth call voice to the call initiator through the voice assistant after the processor 1010 answers the first call corresponding to the first call request through the voice assistant; the sixth call voice includes at least one of the following: answering opening remarks and the name of the first call recipient.

[0239] In a possible implementation, the user input unit 1007 is further used to receive a sixth input to a second voice assistant control on a call interface of the first call, where the second voice assistant control is used to turn off the voice assistant;

[0240] The processor 1010 is further configured to shut down the voice assistant in response to a sixth input received by the user input unit 1007 .

[0241] In a possible implementation, the processor 1010 is specifically configured to answer the first call through the voice assistant when the first call request is received and the first call request satisfies the first condition;

[0242] The first condition includes at least one of the following:

[0243] The call initiator corresponding to the first call request is the preset call initiator;

[0244] The call type of the first call request is a preset call type.

[0245] In a possible implementation, the radio frequency unit 1001 is used to send a second call request to the second call recipient through a voice assistant.

[0246] An embodiment of the present application provides an electronic device, which can answer the call through a voice assistant and display the call content in real time when a call comes in, so that the user can understand the caller's intention without answering the call in person, thereby improving call efficiency.

[0247] It should be understood that in the embodiment of the present application, the input unit 1004 may include a graphics processor (Graphics Processing Unit, GPU) 10041 and a microphone 10042, and the graphics processor 10041 processes the image data of the static picture or video obtained by the image capture device (such as a camera) in the video capture mode or the image capture mode. The display unit 1006 may include a display panel 10061, and the display panel 10061 may be configured in the form of a liquid crystal display, an organic light emitting diode, etc. The user input unit 1007 includes a touch panel 10071 and at least one of other input devices 10072. The touch panel 10071 is also called a touch screen. The touch panel 10071 may include two parts: a touch detection device and a touch controller. Other input devices 10072 may include, but are not limited to, a physical keyboard, function keys (such as volume control keys, switch keys, etc.), a trackball, a mouse, and a joystick, which will not be repeated here.

[0248] The memory 1009 can be used to store software programs and various data. The memory 1009 may mainly include a first storage area for storing programs or instructions and a second storage area for storing data, wherein the first storage area may store an operating system, an application program or instructions required for at least one function (such as a sound playback function, an image playback function, etc.), etc. In addition, the memory 1009 may include a volatile memory or a non-volatile memory, or the memory 1009 may include both volatile and non-volatile memories. Among them, the non-volatile memory may be a read-only memory (ROM), a programmable read-only memory (PROM), an erasable programmable read-only memory (EPROM), an electrically erasable programmable read-only memory (EEPROM), or a flash memory. The volatile memory may be a random access memory (RAM), a static random access memory (SRAM), a dynamic random access memory (DRAM), a synchronous dynamic random access memory (SDRAM), a double data rate synchronous dynamic random access memory (DDRSDRAM), an enhanced synchronous dynamic random access memory (ESDRAM), a synchronous link dynamic random access memory (SLDRAM) and a direct memory bus random access memory (DRRAM). The memory 1009 in the embodiment of the present application includes but is not limited to these and any other suitable types of memory.

[0249] The processor 1010 may include one or more processing units; optionally, the processor 1010 integrates an application processor and a modem processor, wherein the application processor mainly processes operations related to an operating system, a user interface, and application programs, and the modem processor mainly processes wireless communication signals, such as a baseband processor. It is understandable that the modem processor may not be integrated into the processor 1010.

[0250] An embodiment of the present application also provides a readable storage medium, on which a program or instruction is stored. When the program or instruction is executed by a processor, the various processes of the above-mentioned call method embodiment are implemented and the same technical effect can be achieved. To avoid repetition, it will not be repeated here.

[0251] The processor is the processor in the electronic device described in the above embodiment. The readable storage medium includes a computer readable storage medium, such as a computer read-only memory ROM, a random access memory RAM, a magnetic disk or an optical disk.

[0252] An embodiment of the present application further provides a chip, which includes a processor and a communication interface, wherein the communication interface is coupled to the processor, and the processor is used to run programs or instructions to implement the various processes of the above-mentioned call method embodiment, and can achieve the same technical effect. To avoid repetition, it will not be repeated here.

[0253] It should be understood that the chip mentioned in the embodiments of the present application can also be called a system-level chip, a system chip, a chip system or a system-on-chip chip, etc.

[0254] An embodiment of the present application provides a computer program product, which is stored in a storage medium. The program product is executed by at least one processor to implement the various processes of the above-mentioned call method embodiment and can achieve the same technical effect. To avoid repetition, it will not be repeated here.

[0255] It should be noted that, in this article, the terms "comprise", "include" or any other variant thereof are intended to cover non-exclusive inclusion, so that the process, method, article or device including a series of elements includes not only those elements, but also includes other elements not explicitly listed, or also includes elements inherent to such process, method, article or device. In the absence of further restrictions, the elements defined by the sentence "comprise one..." do not exclude the presence of other identical elements in the process, method, article or device including the element. In addition, it should be pointed out that the scope of the methods and devices in the embodiments of the present application is not limited to performing functions in the order shown or discussed, and may also include performing functions in a substantially simultaneous manner or in reverse order according to the functions involved, for example, the described method may be performed in an order different from that described, and various steps may also be added, omitted, or combined. In addition, the features described with reference to certain examples may be combined in other examples.

[0256] Through the description of the above implementation methods, those skilled in the art can clearly understand that the above-mentioned embodiment methods can be implemented by means of software plus a necessary general hardware platform, and of course by hardware, but in many cases the former is a better implementation method. Based on such an understanding, the technical solution of the present application, or the part that contributes to the prior art, can be embodied in the form of a computer software product, which is stored in a storage medium (such as ROM / RAM, a disk, or an optical disk), and includes a number of instructions for a terminal (which can be a mobile phone, a computer, a server, or a network device, etc.) to execute the methods described in each embodiment of the present application.

[0257] The embodiments of the present application are described above in conjunction with the accompanying drawings, but the present application is not limited to the above-mentioned specific implementation methods. The above-mentioned specific implementation methods are merely illustrative and not restrictive. Under the guidance of the present application, ordinary technicians in this field can also make many forms without departing from the purpose of the present application and the scope of protection of the claims, all of which are within the protection of the present application.

Claims

1. A method for making a call, characterized in that: The method comprises: When receiving a first call request from the call initiator, answering a first call corresponding to the first call request through the voice assistant; The call content of the first call is displayed on the call interface of the first call.

2. The method according to claim 1, characterized in that The method of answering the first call corresponding to the first call request by the voice assistant upon receiving the first call request from the call initiator includes: In the case of receiving the first call request, receiving a first input to a first voice assistant control in a call request interface, the call request interface being an interface corresponding to the first call request, and the first voice assistant control being used to answer a first call corresponding to the first call request; In response to the first input, answering the first call through the voice assistant.

3. The method according to claim 1, characterized in that After answering the first call corresponding to the first call request through the voice assistant, the method further includes: When receiving the first call voice of the call initiator, generating a second call voice according to the user status information; The second call voice is replied to the call initiator through the voice assistant.

4. The method according to claim 1, characterized in that: After answering the first call corresponding to the first call request through the voice assistant, the method further includes: When receiving the third call voice from the call initiator, receiving a second input; In response to the second input, a fourth call voice is replied to the call initiator through the voice assistant; the fourth call voice is determined based on the text or voice corresponding to the second input.

5. The method according to claim 1, characterized in that After answering the first call corresponding to the first call request through the voice assistant, the method further includes: Displaying at least one reply word on the call interface of the first call; the at least one reply word corresponds to the call scenario category of the first call; receiving a third input of a first reply word among the at least one reply word; In response to the third input, the voice assistant replies to the call initiator with a fifth call voice corresponding to the first reply word.

6. The method according to claim 5, characterized in that The method further comprises: In the reply word setting interface corresponding to the first call scenario category, receiving a fourth input; In response to the fourth input, the reply word corresponding to the first call scenario category is updated.

7. The method according to claim 5, characterized in that The method further comprises: In the call scene category setting interface, receiving the fifth input; In response to the fifth input, the call scenario category is updated.

8. The method according to claim 1, characterized in that After answering the first call corresponding to the first call request through the voice assistant, the method further includes: A sixth call voice is sent to the call initiator through the voice assistant; the sixth call voice includes at least one of the following: answering opening remarks and the name of the first call recipient.

9. The method according to claim 1, characterized in that: The method further comprises: On the call interface of the first call, receiving a sixth input to a second voice assistant control, where the second voice assistant control is used to turn off the voice assistant; In response to the sixth input, turning off the voice assistant.

10. The method according to claim 1, characterized in that The method of answering the first call corresponding to the first call request by the voice assistant upon receiving the first call request from the call initiator includes: When the first call request is received and the first call request satisfies a first condition, answering the first call through the voice assistant; The first condition includes at least one of the following: The call initiator corresponding to the first call request is a preset call initiator; The call type of the first call request is a preset call type.

11. The method according to claim 1, characterized in that: The method further comprises: Send a second call request to the second call recipient through the voice assistant.

12. A communication device, characterized in that: The device comprises: a processing module and a display module; The processing module is configured to answer a first call corresponding to the first call request through a voice assistant when receiving a first call request from a call initiator; The display module is used to display the call content of the first call on the call interface of the first call obtained by the processing module.

13. The device according to claim 12, characterized in that The device also includes: a sending module; The processing module is further configured to generate a second call voice according to the user status information after receiving the first call voice of the call initiator after answering the first call corresponding to the first call request through the voice assistant; The sending module is used to reply the second call voice to the call initiator through the voice assistant.

14. The device according to claim 12, characterized in that The device also includes: a receiving module and a sending module; The receiving module is configured to receive a second input when a third call voice of the call initiator is received after the processing module answers the first call corresponding to the first call request through the voice assistant; The sending module is used to reply a fourth call voice to the call initiator through the voice assistant in response to the second input received by the receiving module; the fourth call voice is determined by the processing module based on the text or voice corresponding to the second input.

15. The device according to claim 12, characterized in that The device also includes: a receiving module and a sending module; The display module is further configured to display at least one reply word on a call interface of the first call after the processing module answers the first call corresponding to the first call request through the voice assistant; the at least one reply word corresponds to a call scenario category of the first call; The receiving module is used to receive a third input of a first reply word in the at least one reply word displayed by the display module; The sending module is used to respond to the third input received by the receiving module and reply to the call initiator with a fifth call voice corresponding to the first reply word through the voice assistant.

16. The device according to claim 12, characterized in that The processing module is specifically configured to answer the first call through the voice assistant when the first call request is received and the first call request meets the first condition; The first condition includes at least one of the following: The call initiator corresponding to the first call request is a preset call initiator; The call type of the first call request is a preset call type.

17. The device according to claim 12, characterized in that The device also includes: a sending module; The sending module is used to send a second call request to the second call recipient through the voice assistant.

18. An electronic device, characterized in that: The method comprises a processor and a memory, wherein the memory stores a program or instruction that can be run on the processor, and when the program or instruction is executed by the processor, the steps of the call method according to any one of claims 1 to 11 are implemented.

19. A readable storage medium, characterized in that: The readable storage medium stores a program or instruction, and when the program or instruction is executed by the processor, the steps of the communication method according to any one of claims 1 to 11 are implemented.

20. A computer program product, wherein the computer program product is stored in a storage medium and is executed by at least one processor to implement the steps of the call method according to any one of claims 1 to 11.

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